'1.0', 'info' => ['style' => 'RPC', 'product' => 'aiccs', 'version' => '2019-10-15'], 'directories' => [ [ 'children' => ['QueryAiVoiceAgentDetailNew', 'PageQueryAgentListNew', 'QueryAiVoiceAgentDetail', 'PageQueryAgentList'], 'type' => 'directory', 'title' => '通信智能体', 'id' => 452190, ], [ 'children' => ['AddInboundNumber', 'TestLargeModel', 'UpdateLargeModel', 'AddLargeModel', 'AddModelApplication', 'UpdateModelApplication', 'LlmSmartCall', 'LlmSmartCallEncrypt', 'HangupOperate', 'ListAvailableTts', 'GetCallDialogContent'], 'type' => 'directory', 'title' => '通信智能引擎', 'id' => 452191, ], [ 'children' => ['ImportOneTaskPhoneNumber', 'QueryConversationDetailInfo', 'QueryAiCallDetailPage', 'StopAiCallTask', 'CancelAiCallDetails', 'StartAiCallTask', 'UpdateAiCallTask', 'QueryAiCallTaskPage', 'QueryAiCallTaskDetail', 'ImportTaskNumberDatas', 'CreateAiCallTask'], 'type' => 'directory', 'title' => '大模型通信呼叫任务', 'id' => 452192, ], [ 'children' => ['GetAudioNoteUploadUrl', 'SubmitAudioNote'], 'type' => 'directory', 'title' => '通话智能分析', 'id' => 454807, ], [ 'children' => ['GetHotlineServiceStatistics', 'GetSkillGroupAndAgentStatusSummary', 'GetDepartmentalLatitudeAgentStatus', 'GetSkillGroupLatitudeState', 'GetAgentBasisStatus', 'GetAgentStatistics'], 'type' => 'directory', 'title' => '热线监控数据', 'id' => 452193, ], [ 'children' => ['GetOnlineServiceVolume', 'GetSeatInformation', 'GetSkillGroupServiceCapability', 'GetSkillGroupAgentStatusDetails', 'GetOnlineSeatInformation', 'GetQueueInformation'], 'type' => 'directory', 'title' => '在线监控数据', 'id' => 452194, ], [ 'children' => ['GetSkillGroupStatusTotal', 'GetAgentDetailReport'], 'type' => 'directory', 'title' => '热线报表数据', 'id' => 452195, ], [ 'children' => ['GetSkillGroupServiceStatus', 'GetAgentServiceStatus'], 'type' => 'directory', 'title' => '在线报表数据', 'id' => 452196, ], [ 'children' => ['CreateAgent', 'DeleteAgent', 'UpdateAgent', 'GetAgent', 'ListAgentBySkillGroupId', 'GetHotlineAgentStatus', 'RemoveAgentFromSkillGroup', 'GetHotlineAgentDetail'], 'type' => 'directory', 'title' => '坐席管理', 'id' => 452197, ], [ 'children' => ['CreateSkillGroup', 'UpdateSkillGroup', 'RemoveSkillGroup', 'QuerySkillGroups', 'ListSkillGroup', 'GetDepGroupTreeData'], 'type' => 'directory', 'title' => '技能组管理', 'id' => 452198, ], [ 'children' => ['CreateDepartment', 'GetAllDepartment', 'DeleteDepartment', 'UpdateDepartment'], 'type' => 'directory', 'title' => '部门管理', 'id' => 452199, ], [ 'children' => ['GenerateWebSocketSign'], 'type' => 'directory', 'title' => '通道', 'id' => 452200, ], [ 'children' => ['HotlineSessionQuery', 'GetRecordData', 'GetRecordUrl', 'DescribeRecordData'], 'type' => 'directory', 'title' => '通话详情', 'id' => 452201, ], [ 'children' => ['GetIndexCurrentValue', 'GetAgentIndexRealTime', 'GetHotlineAgentDetailReport', 'GetHotlineGroupDetailReport'], 'type' => 'directory', 'title' => '数据统计', 'id' => 452202, ], [ 'children' => ['QueryTouchList', 'GetCustomerInfo', 'GetHotlineMessageLog', 'GetHotlineCallAction'], 'type' => 'directory', 'title' => '会话数据', 'id' => 452203, ], [ 'children' => ['RobotCall', 'ListRobotCallDialog', 'ListAiccsRobot', 'ListRobotParams', 'GetCallSoundRecord', 'ListRobotNode'], 'type' => 'directory', 'title' => '机器人外呼', 'id' => 452204, ], [ 'children' => ['CreateTask', 'AttachTask', 'StartTask', 'StopTask', 'CancelTask', 'ListTask', 'ListTaskDetail', 'ListDialog'], 'type' => 'directory', 'title' => '机器人外呼任务', 'id' => 452205, ], [ 'children' => ['SendCcoSmartCall', 'SendCcoSmartCallOperate'], 'type' => 'directory', 'title' => '智能语音交互', 'id' => 452206, ], [ 'children' => ['CreateAiOutboundTask', 'CreateAiOutboundTaskBatch', 'DeleteAiOutboundTask', 'GetAiOutboundTaskBizData', 'GetAiOutboundTaskExecDetail', 'GetAiOutboundTaskDetail', 'UpdateAiOutboundTask', 'InsertAiOutboundPhoneNums', 'GetAiOutboundTaskProgress', 'StopAiOutboundTask', 'TerminateAiOutboundTask', 'GetAiOutboundTaskList', 'StartAiOutboundTask'], 'type' => 'directory', 'title' => '智能外呼任务', 'id' => 452207, ], [ 'children' => ['AddHotlineNumber', 'DeleteHotlineNumber', 'ResetHotlineNumber', 'QueryHotlineNumber', 'GetConfigNumList'], 'type' => 'directory', 'title' => '号码管理', 'id' => 452208, ], [ 'children' => ['AnswerCall', 'FinishHotlineService', 'GetNumLocation', 'GetRtcToken', 'HangupCall', 'ListHotlineRecord', 'ListOutboundPhoneNumber', 'MakeDoubleCall', 'SendHotlineHeartBeat', 'StartCall', 'StartHotlineService', 'SuspendHotlineService'], 'type' => 'directory', 'title' => '话务管理', 'id' => 452209, ], [ 'children' => [ 'AddOuterAccount', 'AiccsSmartCall', 'AiccsSmartCallOperate', 'BatchCreateQualityProjects', 'ChangeChatAgentStatus', 'ChangeQualityProjectStatus', 'CreateOutboundTask', 'CreateQualityProject', 'CreateQualityRule', 'CreateThirdSsoAgent', 'DeleteOutboundTask', 'DeleteOuterAccount', 'DeleteQualityProject', 'DeleteQualityRule', 'EditQualityProject', 'EditQualityRule', 'EditQualityRuleTag', 'EncryptPhoneNum', 'FetchCall', 'GetAgentById', 'GetHotlineRuntimeInfo', 'GetHotlineWaitingNumber', 'GetInstanceList', 'GetMcuLvsIp', 'GetOutbounNumList', 'GetQualityProjectDetail', 'GetQualityProjectList', 'GetQualityProjectLog', 'GetQualityResult', 'GetQualityRuleDetail', 'GetQualityRuleList', 'GetQualityRuleTagList', 'HangUpDoubleCall', 'HangupThirdCall', 'HoldCall', 'InsertTaskDetail', 'JoinThirdCall', 'ListChatRecordDetail', 'ListHotlineRecordDetail', 'ListRoles', 'MakeCall', 'QueryHotlineInQueue', 'QueryOutboundTask', 'QueryTaskDetail', 'QueryTickets', 'RestartOutboundTask', 'StartCallV2', 'StartChatWork', 'StartMicroOutbound', 'SuspendOutboundTask', 'UpdateOuterAccount', 'TransferCallToSkillGroup', 'AddSkillGroup', 'DeleteSkillGroup', 'QueryConversationDetailInfoNew', 'LlmFullDuplexCallOperate', 'LlmSmartCallFullDuplex', ], 'type' => 'directory', 'title' => '其他', 'id' => 452210, ], ], 'components' => [ 'schemas' => [], ], 'apis' => [ 'AddHotlineNumber' => [ 'summary' => '调用AddHotlineNumber接口新增热线号码。', 'methods' => ['post'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => ['operationType' => 'create', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => ['title' => '实例id', 'description' => 'AICCS实例ID。可在智能联络中心控制台上获取。', 'type' => 'string', 'required' => true, 'example' => 'ccc_xp_pre-cn-***'], ], [ 'name' => 'HotlineNumber', 'in' => 'formData', 'schema' => ['title' => '号码', 'description' => '热线号码。', 'type' => 'string', 'required' => true, 'example' => '05710000****', 'pattern' => '^\\d+$'], ], [ 'name' => 'Description', 'in' => 'formData', 'schema' => ['title' => '号码描述', 'description' => '号码描述。', 'type' => 'string', 'required' => true, 'example' => '热线号码'], ], [ 'name' => 'EnableInbound', 'in' => 'formData', 'schema' => ['title' => '是否用于入呼', 'description' => '是否用于入呼。', 'type' => 'boolean', 'required' => true, 'example' => 'true'], ], [ 'name' => 'InboundFlowId', 'in' => 'formData', 'schema' => ['title' => '入呼ivr流程id', 'description' => '入呼IVR流程ID。可通过SaaS工作台热线>渠道接入>IVR流程管理页面获取。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '123456'], ], [ 'name' => 'EnableOutbound', 'in' => 'formData', 'schema' => ['title' => '是否用于外呼', 'description' => '是否用于外呼。', 'type' => 'boolean', 'required' => true, 'example' => 'true'], ], [ 'name' => 'OutboundAllDepart', 'in' => 'formData', 'schema' => ['title' => '外呼是否对所有部门生效', 'description' => '外呼是否对实例下所有部门生效。', 'type' => 'boolean', 'required' => true, 'example' => 'true'], ], [ 'name' => 'EnableInboundEvaluation', 'in' => 'formData', 'schema' => ['title' => '是否开启入呼满意度', 'description' => '是否开启入呼满意度。', 'type' => 'boolean', 'required' => true, 'example' => 'true'], ], [ 'name' => 'EnableOutboundEvaluation', 'in' => 'formData', 'schema' => ['title' => '是否开启外呼满意度', 'description' => '是否开启外呼满意度。', 'type' => 'boolean', 'required' => true, 'example' => 'true'], ], [ 'name' => 'EvaluationLevel', 'in' => 'formData', 'schema' => [ 'title' => '满意度等级', 'description' => '满意度等级。取值：'."\n" ."\n" .'- **2**：二级（满意，不满意）'."\n" .'- **3**：三级（满意，一般，不满意）'."\n" .'- **4**：四级（很满意，满意，一般，不满意）'."\n" .'- **5**：五级（很满意，满意，一般，不满意，非常差）', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '2', 'enum' => ['2', '3', '4', '5'], ], ], [ 'name' => 'OutboundRangeList', 'in' => 'formData', 'style' => 'json', 'schema' => [ 'title' => '外呼生效范围', 'description' => '外呼生效范围。', 'type' => 'array', 'items' => [ 'description' => '外呼生效范围。', 'type' => 'object', 'properties' => [ 'GroupIdList' => [ 'title' => '生效技能组列表（部门123下）', 'description' => '生效技能组列表。'."\n" .'> 技能组列表为空则对整个部门生效，否则针对部门下指定技能组列表生效。', 'type' => 'array', 'items' => ['description' => '技能组ID。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1234'], 'required' => false, ], 'DepartmentId' => ['title' => '生效部门id', 'description' => '生效部门ID。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '123456'], ], 'required' => false, ], 'required' => false, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Schema of Response', 'description' => 'Schema of Response', 'type' => 'object', 'properties' => [ 'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。', 'type' => 'string', 'example' => 'EE339D98-9BD3-4413-B165'], 'Message' => ['title' => '错误信息', 'description' => '状态码描述。', 'type' => 'string', 'example' => 'OK'], 'HttpStatusCode' => ['title' => 'http状态码', 'description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int64', 'example' => '200'], 'Code' => ['title' => '错误码', 'description' => '状态码。返回Success表示请求成功。', 'type' => 'string', 'example' => 'Success'], 'Success' => ['title' => '接口调用是否成功', 'description' => '接口调用是否成功。', 'type' => 'boolean', 'example' => 'true'], ], ], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"RequestId\\": \\"EE339D98-9BD3-4413-B165\\",\\n \\"Message\\": \\"OK\\",\\n \\"HttpStatusCode\\": 200,\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"\\n EE339D98-9BD3-4413-B165\\n true\\n Success\\n OK\\n 200\\n","errorExample":""}]', 'title' => '新增热线号码', 'description' => '> 热线号码仅供呼入、呼出使用。', 'changeSet' => [], 'ramActions' => [], ], 'AddInboundNumber' => [ 'methods' => ['post', 'get'], 'schemes' => ['https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => ['operationType' => 'create', 'riskType' => 'none', 'chargeType' => 'free'], 'parameters' => [ [ 'name' => 'LineCode', 'in' => 'query', 'schema' => ['description' => '自定义线路Code。', 'type' => 'string', 'required' => false, 'example' => 'JILIANG_*****_TEST_NET'], ], [ 'name' => 'InboundNumbers', 'in' => 'query', 'style' => 'json', 'schema' => [ 'description' => '呼入号码列表。', 'type' => 'array', 'items' => ['description' => '呼入号码', 'type' => 'string', 'required' => false, 'example' => '24243248*****33'], 'required' => true, ], ], [ 'name' => 'InboundType', 'in' => 'query', 'schema' => ['description' => '线路类型。`1：云通信资源2：客户自带线路。`', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'example' => '8'], ], [ 'name' => 'ApplicationCode', 'in' => 'query', 'schema' => ['description' => '大模型应用编码。', 'type' => 'string', 'required' => true, 'example' => 'DLWERWLD'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'AccessDeniedDetail' => ['description' => '访问被拒绝的详细原因。', 'type' => 'string', 'example' => 'None'], 'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'D6A51251-F7C4-596A-9F45-3C3219A5450D'], 'Message' => ['description' => '状态码描述。', 'type' => 'string', 'example' => 'successful'], 'Data' => [ 'description' => '返回数据。', 'type' => 'array', 'items' => [ 'type' => 'object', 'properties' => [ 'Message' => ['description' => '错误描述', 'type' => 'string', 'example' => '号码不合法'], 'InboundNumber' => ['description' => '呼入手机号。', 'type' => 'string', 'example' => '234234238**33'], 'Result' => ['description' => '`true：添加成功 false：添加失败`', 'type' => 'boolean', 'example' => 'false'], ], 'description' => '', ], 'example' => '', ], 'Code' => ['description' => '状态码。', 'type' => 'string', 'example' => 'OK'], 'Success' => ['description' => '接口调用是否成功。'."\n" .'- **true**：成功。'."\n" .'- **false**：失败。', 'type' => 'boolean', 'example' => 'false'], ], 'description' => '', ], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'title' => '添加呼入号码', 'summary' => '添加呼入号码', 'changeSet' => [], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [], 'responseDemo' => '[{"errorExample":"","example":"{\\n \\"AccessDeniedDetail\\": \\"None\\",\\n \\"RequestId\\": \\"D6A51251-F7C4-596A-9F45-3C3219A5450D\\",\\n \\"Message\\": \\"successful\\",\\n \\"Data\\": [\\n {\\n \\"Message\\": \\"号码不合法\\",\\n \\"InboundNumber\\": \\"234234238**33\\",\\n \\"Result\\": false\\n }\\n ],\\n \\"Code\\": \\"OK\\",\\n \\"Success\\": false\\n}","type":"json"}]', ], 'AddLargeModel' => [ 'methods' => ['post', 'get'], 'schemes' => ['https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'none', 'abilityTreeCode' => '255142', 'abilityTreeNodes' => ['FEATUREaiccsA3JJUR'], ], 'parameters' => [ [ 'name' => 'ModelName', 'in' => 'query', 'schema' => ['title' => '模型名称', 'description' => '模型名称', 'type' => 'string', 'required' => false, 'example' => 'Test Model Name'], ], [ 'name' => 'ModelUrl', 'in' => 'query', 'schema' => ['title' => '模型地址', 'description' => '模型地址', 'type' => 'string', 'required' => false, 'example' => 'https://xxxxxxxxxxx'], ], [ 'name' => 'AuthCode', 'in' => 'query', 'schema' => ['title' => '授权码', 'description' => '授权码', 'type' => 'string', 'required' => false, 'example' => 'sk-xxxxxxxxxxx*******xx'], ], [ 'name' => 'Temperature', 'in' => 'query', 'schema' => ['title' => '温度', 'description' => '温度', 'type' => 'number', 'format' => 'double', 'required' => false, 'example' => '0.1'], ], [ 'name' => 'TopP', 'in' => 'query', 'schema' => ['title' => 'topP', 'description' => 'topP', 'type' => 'number', 'format' => 'double', 'required' => false, 'example' => '0.1'], ], [ 'name' => 'TopK', 'in' => 'query', 'schema' => ['title' => 'topK', 'description' => 'topK', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1'], ], [ 'name' => 'BaseModel', 'in' => 'query', 'style' => 'json', 'schema' => [ 'title' => '基础模型', 'description' => '基础模型', 'type' => 'array', 'items' => ['description' => '基础模型名字', 'type' => 'string', 'required' => false, 'example' => 'qwen-max'], 'required' => false, 'example' => '', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'AccessDeniedDetail' => ['description' => '鉴权失败原因', 'type' => 'string', 'example' => 'None'], 'RequestId' => ['title' => '', 'description' => '请求ID。', 'type' => 'string', 'example' => 'B1B8E483-372F-5AA8-A4B2-CA82EC967B0C'], 'Message' => ['title' => '', 'description' => '状态码描述。', 'type' => 'string', 'example' => 'successful'], 'Data' => ['title' => '', 'description' => '数据列表。', 'type' => 'boolean', 'example' => 'false'], 'Code' => ['title' => '', 'description' => '状态码。返回OK表示请求成功。', 'type' => 'string', 'example' => 'OK'], 'Success' => ['title' => '', 'description' => '调用接口是否成功。取值：'."\n" .'- **true**：成功。'."\n" .'- **false**：失败。', 'type' => 'boolean', 'example' => 'false'], ], 'description' => '', ], ], ], 'title' => '添加大模型网关', 'summary' => 'AddLargeModel', 'changeSet' => [], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [], 'responseDemo' => '[{"errorExample":"","example":"{\\n \\"AccessDeniedDetail\\": \\"None\\",\\n \\"RequestId\\": \\"B1B8E483-372F-5AA8-A4B2-CA82EC967B0C\\",\\n \\"Message\\": \\"successful\\",\\n \\"Data\\": false,\\n \\"Code\\": \\"OK\\",\\n \\"Success\\": false\\n}","type":"json"}]', ], 'AddModelApplication' => [ 'summary' => '新增模型应用。', 'methods' => ['post', 'get'], 'schemes' => ['https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'create', 'riskType' => 'none', 'chargeType' => 'free', 'abilityTreeCode' => '254052', 'abilityTreeNodes' => ['FEATUREaiccsA3JJUR'], 'autoTest' => true, 'tenantRelevance' => 'tenant', ], 'parameters' => [ [ 'name' => 'ApplicationName', 'in' => 'query', 'schema' => ['title' => '模型应用名称', 'description' => '模型应用名称', 'type' => 'string', 'required' => true, 'example' => '测试应用'], ], [ 'name' => 'ApplicationCps', 'in' => 'query', 'schema' => ['title' => '应用并发请求数', 'description' => '应用并发请求数', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'example' => '25'], ], [ 'name' => 'ModelCode', 'in' => 'query', 'schema' => ['title' => '模型编码', 'description' => '模型编码', 'type' => 'string', 'required' => true, 'example' => '1234'], ], [ 'name' => 'ModelVersion', 'in' => 'query', 'schema' => ['title' => '模型版本', 'description' => '模型版本', 'type' => 'string', 'required' => false, 'example' => '1'], ], [ 'name' => 'QualificationId', 'in' => 'query', 'schema' => ['title' => '资质ID', 'description' => '资质ID', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '85'], ], [ 'name' => 'QualificationName', 'in' => 'query', 'schema' => ['title' => '资质名称', 'description' => '资质名称', 'type' => 'string', 'required' => false, 'example' => '测试资质'], ], [ 'name' => 'SpeechId', 'in' => 'query', 'schema' => ['title' => '话束id', 'description' => '话术ID。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '88'], ], [ 'name' => 'SpeechContent', 'in' => 'query', 'schema' => ['title' => '话术内容', 'description' => '话术内容', 'type' => 'string', 'required' => false, 'example' => '测试话术。'], ], [ 'name' => 'UsageDesc', 'in' => 'query', 'schema' => ['title' => '用途', 'description' => '用途', 'type' => 'string', 'required' => false, 'example' => '测试用途'], ], [ 'name' => 'DyvmsSceneName', 'in' => 'query', 'schema' => ['title' => '场景名称', 'description' => '场景名称', 'type' => 'string', 'required' => false, 'example' => '测试场景'], ], [ 'name' => 'StartWord', 'in' => 'query', 'schema' => ['title' => '开场白', 'description' => '开场白', 'type' => 'string', 'required' => true, 'example' => '你好，这是一句开场白。'], ], [ 'name' => 'StartWordType', 'in' => 'query', 'schema' => ['description' => '开场白类型', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '0：文本'."\n" .'1：录音'], ], [ 'name' => 'RecordingFile', 'in' => 'query', 'schema' => ['description' => '开场白录音音频文件地址，当开场白类型为1时必填', 'type' => 'string', 'required' => false, 'example' => 'https://xxxxxxxx.wav'], ], [ 'name' => 'Prompt', 'in' => 'query', 'schema' => ['title' => '提示词', 'description' => '提示词', 'type' => 'string', 'required' => false, 'example' => '测试提示词。'], ], [ 'name' => 'Source', 'in' => 'query', 'schema' => ['title' => '来源', 'description' => '来源。固定值：USER。', 'type' => 'string', 'required' => false, 'example' => 'USER'], ], [ 'name' => 'TtsConfig', 'in' => 'query', 'style' => 'json', 'schema' => [ 'title' => 'tts配置，包括音色、音量、音速等。', 'description' => 'tts配置，包括音色、音量、音速等。', 'type' => 'object', 'properties' => [ 'VoiceCode' => ['title' => '音色code', 'description' => '音色code', 'type' => 'string', 'required' => false, 'example' => 'ddddfd'], 'MixingTemplate' => ['description' => '混音模板id', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '111'], 'BackgroundEnabled' => ['description' => '是否开启背景音', 'type' => 'boolean', 'required' => false, 'example' => 'true'], 'TtsVolume' => ['title' => 'TTS 变量播放的音量。取值范围：0~100，默认值为 0。', 'description' => 'TTS 变量播放的音量。取值范围：0~100，默认值为 0。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '55'], 'TtsStyle' => ['title' => '声音风格', 'description' => '声音风格', 'type' => 'string', 'required' => false, 'example' => '龙小夏'], 'ResourceId' => ['description' => '资源id', 'type' => 'string', 'required' => false, 'example' => 'example'], 'CustomerAccountId' => ['description' => '账号id', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '45'], 'VoiceType' => ['title' => '声音类型', 'description' => '声音类型。'."\n" ."\n" .'```'."\n" .'SYSTEM：系统音色'."\n" .'COSYCLONE：复刻音色'."\n" .'BL-CUSTOM：定制精品复刻音色'."\n" .'```', 'type' => 'string', 'required' => false, 'example' => 'SYSTEM'], 'MixingEnabled' => ['description' => '是否开启混音', 'type' => 'boolean', 'required' => false, 'example' => 'true'], 'TtsSpeed' => ['title' => 'TTS 变量播放时的声音速度。取值范围：-200~200，默认值为 0。', 'description' => 'TTS 变量播放时的声音速度。取值范围：-200~200，默认值为 0。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '13'], 'BackgroundSound' => ['description' => '背景音id', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '111'], 'BackgroundVolume' => ['description' => '背景音音量', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '0：low'."\n" .'1：medium'."\n" .'2：high'], ], 'required' => true, 'example' => '', ], ], [ 'name' => 'MuteDuration', 'in' => 'query', 'schema' => ['title' => '静音时长', 'description' => '静音时长', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '70'], ], [ 'name' => 'MuteActive', 'in' => 'query', 'schema' => ['title' => '第一个静音是否唤起模型', 'description' => '第一个静音是否唤起模型', 'type' => 'boolean', 'required' => false, 'example' => 'false'], ], [ 'name' => 'MuteHangupNum', 'in' => 'query', 'schema' => ['title' => '连续多少个静音事件主动挂机', 'description' => '连续多少个静音事件主动挂机', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '5'], ], [ 'name' => 'CallConnectedTriggerModel', 'in' => 'query', 'schema' => ['description' => '是否开启通话接通事件推送，默认关闭。', 'type' => 'boolean', 'required' => false, 'example' => 'false'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'AccessDeniedDetail' => ['description' => '访问被拒绝的详细原因。', 'type' => 'string', 'example' => 'None'], 'RequestId' => ['title' => '', 'description' => '请求ID。', 'type' => 'string', 'example' => '8C93B345-F702-5449-BA7E-7D110D4BF798'], 'Message' => ['title' => '', 'description' => '状态码描述。', 'type' => 'string', 'example' => 'OK'], 'Data' => ['title' => '', 'description' => '返回数据，应用Code。', 'type' => 'string', 'example' => '325****2D2'], 'Code' => ['title' => '', 'description' => '状态码。返回OK表示请求成功。', 'type' => 'string', 'example' => 'OK'], 'Success' => ['title' => '', 'description' => '调用接口是否成功。', 'type' => 'boolean', 'example' => 'true'], ], 'description' => '', ], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'title' => '创建大模型应用', 'changeSet' => [], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [], 'responseDemo' => '[{"errorExample":"","example":"{\\n \\"AccessDeniedDetail\\": \\"None\\",\\n \\"RequestId\\": \\"8C93B345-F702-5449-BA7E-7D110D4BF798\\",\\n \\"Message\\": \\"OK\\",\\n \\"Data\\": \\"325****2D2\\",\\n \\"Code\\": \\"OK\\",\\n \\"Success\\": true\\n}","type":"json"}]', ], 'AddOuterAccount' => [ 'methods' => ['get'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => ['operationType' => 'create', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'OuterAccountId', 'in' => 'query', 'schema' => ['description' => '外部账号ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '1212'], ], [ 'name' => 'OuterAccountType', 'in' => 'query', 'schema' => ['description' => '外部账号类型。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'alipay'], ], [ 'name' => 'OuterAccountName', 'in' => 'query', 'schema' => ['description' => '外部账号名称。', 'type' => 'string', 'required' => false, 'example' => '测试'], ], [ 'name' => 'Avatar', 'in' => 'query', 'schema' => ['description' => '头像。', 'type' => 'string', 'required' => false, 'example' => 'http://****'], ], [ 'name' => 'RealName', 'in' => 'query', 'schema' => ['description' => '账号真实姓名。', 'type' => 'string', 'required' => false, 'example' => '张三'], ], [ 'name' => 'OuterDepartmentId', 'in' => 'query', 'schema' => ['description' => '外部部门ID。', 'type' => 'string', 'required' => false, 'example' => '3'], ], [ 'name' => 'OuterGroupIds', 'in' => 'query', 'schema' => ['description' => '外部技能组ID列表。多个ID用英文逗号（,）分隔。', 'type' => 'string', 'required' => false, 'example' => '["222","333","444"]'], ], [ 'name' => 'Ext', 'in' => 'query', 'schema' => ['description' => '扩展字段，JSON字符串。', 'type' => 'string', 'required' => false, 'example' => '{"备注":"临时技能组"}'], ], [ 'name' => 'OuterDepartmentType', 'in' => 'query', 'schema' => ['description' => '外部部门类型：无效部门类型。', 'type' => 'string', 'required' => false, 'example' => 'type_invalid'], ], [ 'name' => 'OuterGroupType', 'in' => 'query', 'schema' => ['description' => '技能组类型。', 'type' => 'string', 'required' => false, 'example' => 'mybank'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'Schema of Response', 'type' => 'object', 'properties' => [ 'Message' => ['description' => '状态码描述。', 'type' => 'string', 'example' => 'xxxx'], 'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165'], 'Data' => ['description' => '创建账号ID。', 'type' => 'string', 'example' => '123456'], 'Code' => ['description' => '状态码。返回200表示请求成功。', 'type' => 'string', 'example' => '200'], 'Success' => ['description' => '接口调用是否成功。', 'type' => 'boolean', 'example' => 'true'], ], ], ], ], 'errorCodes' => [ 500 => [ ['errorMessage' => 'A system error occurred. Please contact the administrator.', 'errorCode' => 'SystemError', 'description' => '系统错误，请联系管理员！'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": \\"123456\\",\\n \\"Code\\": \\"200\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"\\n xxxx\\n EE338D98-9BD3-4413-B165\\n 123456\\n 200\\n true\\n","errorExample":""}]', 'title' => '添加外部关联账户', 'summary' => '调用AddOuterAccount添加外部账号。', 'changeSet' => [ ['createdAt' => '2021-06-01T14:36:01.000Z', 'description' => 'OpenAPI 下线'], ], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [], ], 'AddSkillGroup' => [ 'methods' => ['get'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => ['operationType' => 'create', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'OuterGroupId', 'in' => 'query', 'schema' => ['description' => '外部的技能组ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123456'], ], [ 'name' => 'OuterGroupName', 'in' => 'query', 'schema' => ['description' => '外部的技能组名称。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '热线技能组'], ], [ 'name' => 'OuterGroupType', 'in' => 'query', 'schema' => ['description' => '外部的技能组类型。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'mybank'], ], [ 'name' => 'OuterDepartmentId', 'in' => 'query', 'schema' => ['description' => '外部的部门ID。', 'type' => 'string', 'required' => false, 'example' => '123456'], ], [ 'name' => 'OuterDepartmentType', 'in' => 'query', 'schema' => ['description' => '外部的部门类型。', 'type' => 'string', 'required' => false, 'example' => 'type_invalid'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'Schema of Response', 'type' => 'object', 'properties' => [ 'Message' => ['description' => '状态码描述。', 'type' => 'string', 'example' => 'xxxx'], 'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165'], 'Data' => ['description' => '创建技能组ID。', 'type' => 'string', 'example' => '123456'], 'Code' => ['description' => '状态码。返回200表示请求成功。', 'type' => 'string', 'example' => '200'], 'Success' => ['description' => '接口调用是否成功。', 'type' => 'boolean', 'example' => 'true'], ], ], ], ], 'errorCodes' => [ 500 => [ ['errorMessage' => 'A system error occurred. Please contact the administrator.', 'errorCode' => 'SystemError', 'description' => '系统错误，请联系管理员！'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": \\"123456\\",\\n \\"Code\\": \\"200\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"\\n xxxx\\n EE338D98-9BD3-4413-B165\\n 123456\\n 200\\n true\\n","errorExample":""}]', 'title' => '创建技能组', 'summary' => '调用AddSkillGroup创建外部技能组。', 'changeSet' => [ ['createdAt' => '2021-06-01T14:36:01.000Z', 'description' => 'OpenAPI 下线'], ], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [], ], 'AiccsSmartCall' => [ 'methods' => ['post', 'get'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => ['operationType' => 'none', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'ProdCode', 'in' => 'query', 'schema' => ['description' => '产品名称。默认取值：**aiccs**。', 'type' => 'string', 'required' => false, 'example' => 'aiccs', 'default' => 'aiccs'], ], [ 'name' => 'CalledShowNumber', 'in' => 'query', 'schema' => ['description' => '被叫显号，必须是已购买的号码。'."\n" ."\n" .'您可以登录[联络中心控制台](https://aiccs.console.aliyun.com/overview?spm=a2c4g.11186623.0.0.7f9bf9658X6jte)，查看已购买的号码。', 'type' => 'string', 'required' => true, 'example' => '0571000****'], ], [ 'name' => 'CalledNumber', 'in' => 'query', 'schema' => ['description' => '被叫号码。仅支持中国内地号码。', 'type' => 'string', 'required' => true, 'example' => '1862222****'], ], [ 'name' => 'VoiceCode', 'in' => 'query', 'schema' => ['description' => '智能外呼放音文件，支持网络文件和TTS方式。其中，支持使用多个文件和TTS参数混播，之间用英文逗号（,）分隔。TTS参数的替换值在**VoiceCodeParam**中指定。'."\n" ."\n" .'- 放音文件为网络文件时：参数VoiceCode指定为可被公网访问的语音文件URL，建议您使用采样频率为8000Hz或16000Hz且为wav格式的语音文件。'."\n" .'- 放音文件为TTS时：参数VoiceCode指定为变量名称如$name$，需要在VoiceCodeParam中设置变量对应的内容。', 'type' => 'string', 'required' => true, 'example' => '2d4c-4e78-8d2a-afbb06cf****.wav,$name$'], ], [ 'name' => 'OutId', 'in' => 'query', 'schema' => ['description' => '预留给调用方使用的ID，最终会通过在回执消息中将此ID带回给调用方。'."\n" .'字符串类型，长度为1~15个字节。', 'type' => 'string', 'required' => false, 'example' => '222356****'], ], [ 'name' => 'PlayTimes', 'in' => 'query', 'schema' => ['description' => '参数暂不支持使用。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'], ], [ 'name' => 'Volume', 'in' => 'query', 'schema' => ['description' => '播放用户音频的音量，取值范围为**-4~4**，建议设置为**1**。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'], ], [ 'name' => 'Speed', 'in' => 'query', 'schema' => ['description' => '参数暂不支持使用。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'], ], [ 'name' => 'AsrModelId', 'in' => 'query', 'schema' => ['description' => 'ASR模型ID。请在[ASR模型管理页面](https://aiccs.console.aliyun.com/sentence/model/private?spm=a2c4g.11186623.0.0.7f9b2964fYSGv4)查看ASR模型ID。', 'type' => 'string', 'required' => false, 'example' => 'bf71664d30d2478fb8cb8c39c6b6****'], ], [ 'name' => 'AsrBaseId', 'in' => 'query', 'schema' => ['description' => 'SR基础模型。'."\n" ."\n" .'- **customer_service_8k**：普通话。'."\n" .'- **dialect_customer_service_8k**：重口音。'."\n" ."\n" .'> - 调用接口**SendCcoSmartCall**时，需要指定使用的ASR模型，建议参数**asrModelId**和**AsrBaseId**二者选填一个。'."\n" .'- 如果仅设置**asrModelId**，表示使用指定的ASR模型。'."\n" .'- 如果仅设置**AsrBaseId**，表示使用指定的ASR基础模型。'."\n" .'- 如果二者均未设置，则使用默认的ASR基础模型，即参数**AsrBaseId**默认为**customer_service_8k**，表示使用ASR普通话基础模型。'."\n" .'- 如果二者同时设置，请确认二者是正确对应的。'."\n", 'type' => 'string', 'required' => false, 'example' => 'customer_service_8k'], ], [ 'name' => 'AsrAlsAmId', 'in' => 'query', 'schema' => ['description' => '声学模型ID。', 'type' => 'string', 'required' => false, 'example' => '23387****'], ], [ 'name' => 'AsrVocabularyId', 'in' => 'query', 'schema' => ['description' => '热词ID。请在[ASR热词管理页面](https://aiccs.console.aliyun.com/sentence/vocab?spm=a2c4g.11186623.0.0.7f9bf965IKBpsi)查看ASR热词ID。', 'type' => 'string', 'required' => false, 'example' => '6689****'], ], [ 'name' => 'RecordFlag', 'in' => 'query', 'schema' => ['description' => '通话过程中是否录音。', 'type' => 'boolean', 'required' => false, 'example' => 'true'], ], [ 'name' => 'PauseTime', 'in' => 'query', 'schema' => ['description' => '停顿时长。用于设置用户停顿多久，表示一句话结束。单位为毫秒，取值范围为**300~1200**。'."\n" ."\n" .'- 如果指定值不在参数范围中，则默认PauseTime为**800**。'."\n" .'- 首次设置有效，后续设置无效。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '800'], ], [ 'name' => 'MuteTime', 'in' => 'query', 'schema' => ['description' => '静音时长。用于设置用户多久不说话通话结束。单位为毫秒，取值范围为**1000~20000**。'."\n" ."\n" .'- 如果指定值不在参数范围中，则默认MuteTime为**10000**。'."\n" .'- 通话过程中可动态设置，以最后一次设置为准。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '10000'], ], [ 'name' => 'ActionCodeBreak', 'in' => 'query', 'schema' => ['description' => '开场放音文件是否可打断。默认为**true**，即开场放音文件可打断。', 'type' => 'boolean', 'required' => false, 'example' => 'true'], ], [ 'name' => 'DynamicId', 'in' => 'query', 'schema' => ['description' => '预留给调用方使用的动态扩展ID，在回调地址中带回，用于客户的开发标识。', 'type' => 'string', 'required' => false, 'example' => '2234****'], ], [ 'name' => 'EarlyMediaAsr', 'in' => 'query', 'schema' => ['description' => '早媒体语音识别标识。设为**true**会记录通话未接听的原因。默认为**fasle**，即关闭状态。'."\n" ."\n" .'> 如果需要启用早媒体语音识别标识，请手动设为**true**。', 'type' => 'boolean', 'required' => false, 'example' => 'fasle'], ], [ 'name' => 'VoiceCodeParam', 'in' => 'query', 'schema' => ['description' => 'TTS参数传递字符串，格式为JSON。必须与VoiceCode的TTS参数对应。', 'type' => 'string', 'required' => false, 'example' => '“{\\”name\\”:\\”喂，你好\\”}”'], ], [ 'name' => 'SessionTimeout', 'in' => 'query', 'schema' => ['description' => '最大通话时长，单位为秒，超时后自动挂断。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '120'], ], [ 'name' => 'ActionCodeTimeBreak', 'in' => 'query', 'schema' => ['description' => '基于用户持续说话时长打断，在ActionCodeBreak为**true**时生效。单位为毫秒。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '120'], ], [ 'name' => 'TtsConf', 'in' => 'query', 'schema' => ['description' => '是否设置TTS声音参数。'."\n" .'- 指定为**true**：需要通过TtsStyle、TtsColume、TtsSpeed三个参数来设置声音风格。'."\n" .'- 定为**false**：不需要设置相关参数，即便设置了也不生效。', 'type' => 'boolean', 'required' => false, 'example' => 'true'], ], [ 'name' => 'TtsStyle', 'in' => 'query', 'schema' => ['description' => 'TTS变量播放时的声音风格，默认为**xiaoyun**，具体风格请参见声音风格列表。', 'type' => 'string', 'required' => false, 'example' => 'xiaoyun'], ], [ 'name' => 'TtsVolume', 'in' => 'query', 'schema' => ['description' => 'TTS变量播放的音量，取值范围为**0~100**，默认为**0**。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '10'], ], [ 'name' => 'TtsSpeed', 'in' => 'query', 'schema' => ['description' => 'TTS变量播放时的声音速度，取值范围为**-200~200**，默认为**0**。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '100'], ], [ 'name' => 'EnableITN', 'in' => 'query', 'schema' => ['description' => '是否在后处理中执行ITN。'."\n" ."\n" .'> 设置为**true**时，中文数字将转为阿拉伯数字输出，默认为**false**。', 'type' => 'boolean', 'required' => false, 'example' => 'true', 'default' => 'false'], ], [ 'name' => 'BackgroundFileCode', 'in' => 'query', 'schema' => ['description' => '用户和机器人对话时播放的背景语音文件ID。'."\n" ."\n" .'您可以登录[智能联络中心控制台](https://aiccs.console.aliyun.com/overview)，选择**智能交互 > 语音文件管理**，单击**详情**，查看对应的语音ID。', 'type' => 'string', 'required' => false, 'example' => '2d4c-4e78-8d2a-afbb06cf****.wav'], ], [ 'name' => 'BackgroundVolume', 'in' => 'query', 'schema' => ['description' => '参数暂不支持使用。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '4', 'minimum' => '-4', 'example' => '1'], ], [ 'name' => 'BackgroundSpeed', 'in' => 'query', 'schema' => ['description' => '参数暂不支持使用。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => '返回数据。', 'type' => 'object', 'properties' => [ 'Message' => ['description' => '状态码的描述。', 'type' => 'string', 'example' => 'OK'], 'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'A90E4451-FED7-49D2-87C8-00700A8C4D0D'], 'Data' => ['description' => '请求状态码。返回OK代表请求成功。', 'type' => 'string', 'example' => 'OK'], 'Code' => ['description' => '此次通话的唯一回执ID。', 'type' => 'string', 'example' => '116012854210^10281427****'], ], ], ], ], 'errorCodes' => [ 400 => [ ['errorMessage' => 'Insufficient permissions. Please contact the primary account administrator.', 'errorCode' => 'Permission.NotAuthorized', 'description' => '权限不足，请联系主账号管理员'], ['errorMessage' => 'Parameter error.', 'errorCode' => 'Parameter.Error', 'description' => '参数错误'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"OK\\",\\n \\"RequestId\\": \\"A90E4451-FED7-49D2-87C8-00700A8C4D0D\\",\\n \\"Data\\": \\"OK\\",\\n \\"Code\\": \\"116012854210^10281427****\\"\\n}","errorExample":""},{"type":"xml","example":"\\n OK\\n A90E4451-FED7-49D2-87C8-00700A8C4D0D\\n OK\\n 116012854210^10281427****\\n","errorExample":""}]', 'title' => '发起智能语音交互通话', 'summary' => '调用AiccsSmartCall接口发起智能语音交互通话。', 'requestParamsDescription' => '### 声音风格列表'."\n" ."\n" .'- 小云标准女声：xiaoyun'."\n" .'- 小刚标准男声：xiaogang'."\n" .'- 若兮温柔女声：ruoxi'."\n" .'- 小梦标准女声：xiaomeng'."\n" .'- 小威标准男声：xiaowei'."\n" .'- 阿美甜美女声：amei'."\n" .'- 小雪温柔女声：xiaoxue'."\n" .'- 思琪温柔女声：siqi'."\n" .'- 思佳标准女声：sijia'."\n" .'- 思诚标准男声：sicheng'."\n" .'- 思悦温柔女声：siyue'."\n" .'- 小美甜美女声：xiaomei'."\n" .'- 思彤标准童声：sitong'."\n" .'- 宁儿标准女声：ninger'."\n" .'- 小北萝莉女声：xiaobei'."\n" .'- 伊娜浙普女声：yina'."\n", 'changeSet' => [ ['createdAt' => '2021-06-23T02:52:00.000Z', 'description' => '请求参数发生变更'], ], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [], ], 'AiccsSmartCallOperate' => [ 'methods' => ['post', 'get'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'readAndWrite', 'systemTags' => ['operationType' => 'none', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'ProdCode', 'in' => 'query', 'schema' => ['description' => '产品名称。默认取值：**aiccs**。', 'type' => 'string', 'required' => false, 'example' => 'aiccs', 'default' => 'aiccs'], ], [ 'name' => 'CallId', 'in' => 'query', 'schema' => ['description' => '通话的唯一回执ID。可以通过[SendCcoSmartCall](~~311247~~)获取。', 'type' => 'string', 'required' => false, 'example' => '116012854210^102814279****'], ], [ 'name' => 'Command', 'in' => 'query', 'schema' => ['description' => '在智能外呼通话中，指定被叫号码发起的动作。'."\n" ."\n" .'> 当前仅支持参数**parallelBridge**，表示指定动作为被叫号码与呼叫中心坐席桥接。', 'type' => 'string', 'required' => false, 'example' => 'parallelBridge'], ], [ 'name' => 'Param', 'in' => 'query', 'schema' => ['description' => '扩展字段。', 'type' => 'string', 'required' => false, 'example' => 'Param'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => '返回数据。', 'type' => 'object', 'properties' => [ 'Message' => ['description' => '状态码描述。', 'type' => 'string', 'example' => 'OK'], 'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'A90E4451-FED7-49D2-87C8-00700A8C4D0D'], 'Data' => ['description' => '命令执行的结果。'."\n" .'- **true**：命令执行成功。'."\n" .'- **false**：命令执行失败。', 'type' => 'string', 'example' => 'true'], 'Code' => ['description' => '请求状态码。返回OK代表请求成功。', 'type' => 'string', 'example' => 'OK'], ], ], ], ], 'errorCodes' => [ 400 => [ ['errorMessage' => 'Insufficient permissions. Please contact the primary account administrator.', 'errorCode' => 'Permission.NotAuthorized', 'description' => '权限不足，请联系主账号管理员'], ['errorMessage' => 'Parameter error.', 'errorCode' => 'Parameter.Error', 'description' => '参数错误'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"OK\\",\\n \\"RequestId\\": \\"A90E4451-FED7-49D2-87C8-00700A8C4D0D\\",\\n \\"Data\\": \\"true\\",\\n \\"Code\\": \\"OK\\"\\n}","errorExample":""},{"type":"xml","example":"\\n OK\\n A90E4451-FED7-49D2-87C8-00700A8C4D0D\\n true\\n OK\\n","errorExample":""}]', 'title' => '发起智能语音指定动作', 'summary' => '调用AiccsSmartCallOperate接口在智能外呼通话中，发起指定动作，仅用于并行转人工，人工坐席可旁听人机对话等场景。', 'changeSet' => [], 'flowControl' => [ 'flowControlList' => [ ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'AiccsSmartCallOperate'], ], ], 'ramActions' => [], ], 'AnswerCall' => [ 'methods' => ['post'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => ['operationType' => 'none', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => ['description' => '客户请求唯一ID。用于幂等校验，可以用UUID生成。', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d'], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => ['description' => 'AICCS实例ID。可在智能联络中心控制台上获取。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***'], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => ['description' => '坐席账号名称（坐席登录名）。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com'], ], [ 'name' => 'CallId', 'in' => 'formData', 'schema' => ['description' => '入呼后，websocket中的acid。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719786'], ], [ 'name' => 'JobId', 'in' => 'formData', 'schema' => ['description' => '入呼后，websocket中的jobId。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719787'], ], [ 'name' => 'ConnectionId', 'in' => 'formData', 'schema' => ['description' => '入呼后，websocket中的connId。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719788'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => ['description' => '状态码描述。', 'type' => 'string', 'example' => 'xxxx'], 'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165'], 'Code' => ['description' => '状态码。返回Success表示请求成功。', 'type' => 'string', 'example' => 'Success'], 'Success' => ['description' => '接口调用是否成功。', 'type' => 'boolean', 'example' => 'true'], ], ], ], ], 'errorCodes' => [ 500 => [ ['errorMessage' => 'The specified tenant does not exist.', 'errorCode' => 'NoTenantFound', 'description' => '没有发现租户实例'], ['errorMessage' => 'A system error occurred. Please contact the administrator.', 'errorCode' => 'SystemError', 'description' => '系统错误，请联系管理员！'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"\\nxxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue\\n","errorExample":""}]', 'title' => '接听来电', 'summary' => '调用AnswerCall接听来电。', 'changeSet' => [], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [], ], 'AttachTask' => [ 'summary' => '追加任务明细。', 'methods' => ['post', 'get'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => ['operationType' => 'update', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'TaskId', 'in' => 'query', 'schema' => ['description' => '任务ID。在[任务管理](https://aiccs.console.aliyun.com/job/list)界面获取任务ID。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'maximum' => '9223372036854775807', 'minimum' => '0', 'example' => '12****'], ], [ 'name' => 'CallString', 'in' => 'query', 'schema' => ['description' => '呼叫字符（被叫信息和参数列表）。取值：'."\n" ."\n" .'- **LIST**：话术没有输入变量时，则使用LIST类型参数，只需传入呼叫号码。如：`0571****5678,0571****5679`。'."\n" .'- **JSON**：话术有输入变量时，则使用JSON类型参数。需要传入变量名称、呼叫号码、变量值。如：`{"ParamNames":["name","age"],"CalleeList":[{"Callee":"181****0000","Params":["张三","20"]},{"Callee":"181****0001","Params":["李四","21"]}]}`。**ParamNames**代表参数名称列表；**Params**代表参数值列表。'."\n" .'> 话术输入变量在[**话术管理**](https://aiccs.console.aliyun.com/patter/list)>**查看**>**输入输出参数**界面查看', 'type' => 'string', 'required' => false, 'example' => '{'."\n" .' "ParamNames": ['."\n" .' "name",'."\n" .' "age"'."\n" .' ],'."\n" .' "CalleeList": ['."\n" .' {'."\n" .' "Callee": "181****0000",'."\n" .' "Params": ['."\n" .' "张三",'."\n" .' "20"'."\n" .' ]'."\n" .' },'."\n" .' {'."\n" .' "Callee": "181****0001",'."\n" .' "Params": ['."\n" .' "李四",'."\n" .' "21"'."\n" .' ]'."\n" .' }'."\n" .' ]'."\n" .'}'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Schema of Response', 'description' => 'Schema of Response', 'type' => 'object', 'properties' => [ 'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。', 'type' => 'string', 'example' => 'D9CB3933-9FE3-4870-BA8E-2BEE91B69D23'], 'Message' => ['description' => '状态码描述。', 'type' => 'string', 'example' => 'OK'], 'Data' => ['description' => '追加成功的数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '10'], 'Code' => ['description' => '请求状态码。返回OK代表请求成功。', 'type' => 'string', 'example' => 'OK'], 'Success' => ['description' => '接口调用是否成功。取值：'."\n" .'- **true**：成功。'."\n" .'- **false**：失败。', 'type' => 'boolean', 'example' => 'true'], ], ], ], ], 'errorCodes' => [ 400 => [ ['errorMessage' => 'Insufficient permissions. Please contact the Alibaba Cloud account administrator.', 'errorCode' => 'PermissionInsufficient', 'description' => '权限不足，请联系主账号管理员'], ['errorMessage' => 'The parameter is invalid.', 'errorCode' => 'ParameterError', 'description' => '参数错误'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"RequestId\\": \\"D9CB3933-9FE3-4870-BA8E-2BEE91B69D23\\",\\n \\"Message\\": \\"OK\\",\\n \\"Data\\": 10,\\n \\"Code\\": \\"OK\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"\\n D9CB3933-9FE3-4870-BA8E-2BEE91B69D23\\n 10\\n OK\\n OK\\n true\\n","errorExample":""}]', 'title' => '追加明细', 'description' => '- 您在创建智能联络机器人呼叫任务后，可调用此接口追加任务明细。'."\n" ."\n" .'- 在调用此接口之前，请确保您已有创建成功的智能联络机器人呼叫任务。'."\n" ."\n" .'- 若您没有已创建成功的智能联络机器人呼叫任务，您可以在[任务管理](https://aiccs.console.aliyun.com/job/list)界面单击创建任务或通过[CreateTask](~~2718003~~)接口创建任务。'."\n" ."\n" .'### QPS限制'."\n" .'- 单用户调用频率：不限流。'."\n" .'- API频率：500次/秒。'."\n" ."\n" .'> 如果多个用户的总调用超过API频率也会触发流控。', 'changeSet' => [], 'flowControl' => [ 'flowControlList' => [ ['threshold' => '50', 'countWindow' => 1, 'regionId' => '*', 'api' => 'AttachTask'], ], ], 'ramActions' => [ [ 'operationType' => 'update', 'ramAction' => [ 'action' => 'aiccs:AttachTask', 'authLevel' => 'resource', 'actionConditions' => [], 'resources' => [ ['validationType' => 'always', 'product' => 'AICCS', 'resourceType' => '全部资源', 'arn' => '*'], ], ], ], ], ], 'BatchCreateQualityProjects' => [ 'methods' => ['post', 'get'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'systemTags' => ['operationType' => 'none', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'ProjectName', 'in' => 'query', 'schema' => ['type' => 'string', 'required' => true, 'docRequired' => true], ], [ 'name' => 'CheckFreqType', 'in' => 'query', 'schema' => ['type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'maximum' => '100', 'minimum' => '1'], ], [ 'name' => 'TimeRangeStart', 'in' => 'query', 'schema' => ['type' => 'string', 'required' => false], ], [ 'name' => 'TimeRangeEnd', 'in' => 'query', 'schema' => ['type' => 'string', 'required' => false], ], [ 'name' => 'AnalysisIds', 'in' => 'query', 'style' => 'repeatList', 'schema' => [ 'type' => 'array', 'items' => ['type' => 'integer', 'format' => 'int64'], 'required' => true, 'maxItems' => 3, ], ], [ 'name' => 'InstanceList', 'in' => 'query', 'style' => 'repeatList', 'schema' => [ 'type' => 'array', 'items' => ['type' => 'string'], 'required' => true, 'maxItems' => 3, ], ], [ 'name' => 'ChannelTouchType', 'in' => 'query', 'style' => 'repeatList', 'schema' => [ 'type' => 'array', 'items' => ['type' => 'integer', 'format' => 'int32'], 'required' => false, 'maxItems' => 3, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Message' => ['type' => 'string'], 'RequestId' => ['type' => 'string'], 'Data' => [ 'type' => 'array', 'items' => [ 'type' => 'object', 'properties' => [ 'InstanceId' => ['type' => 'string'], 'Version' => ['type' => 'integer', 'format' => 'int32'], 'ProjectId' => ['type' => 'integer', 'format' => 'int64'], ], ], ], 'Code' => ['type' => 'string'], 'Success' => ['type' => 'boolean'], ], ], ], ], 'errorCodes' => [ 500 => [ ['errorMessage' => 'A system error occurred. Please contact the administrator.', 'errorCode' => 'SystemError', 'description' => '系统错误，请联系管理员！'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'changeSet' => [], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [], 'responseDemo' => '[{"errorExample":"","example":"{\\n \\"Message\\": \\"\\",\\n \\"RequestId\\": \\"\\",\\n \\"Data\\": [\\n {\\n \\"InstanceId\\": \\"\\",\\n \\"Version\\": 0,\\n \\"ProjectId\\": 0\\n }\\n ],\\n \\"Code\\": \\"\\",\\n \\"Success\\": true\\n}","type":"json"}]', ], 'CancelAiCallDetails' => [ 'summary' => '呼叫任务取消呼叫，如明细记录已经进入待呼队列或者正在呼叫，则无法取消。', 'methods' => ['post', 'get'], 'schemes' => ['https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => ['operationType' => 'update', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'TaskId', 'in' => 'query', 'schema' => ['description' => '任务ID。在**呼叫任务管理**界面查看任务ID或通过[QueryAiCallTaskPage](~~2926799~~)接口获取任务ID。', 'type' => 'string', 'required' => true, 'example' => '138************'."\n"], ], [ 'name' => 'DetailIdList', 'in' => 'query', 'style' => 'json', 'schema' => [ 'description' => '任务明细ID列表，如果指定了该参数，则以该参数为准，BatchId和PhoneNumbers无效。', 'type' => 'array', 'items' => ['description' => '任务明细ID。在**呼叫任务管理**>**详情**>**执行记录**>**已完成**>**通话详情**界面左上角查看任务明细ID或通过[QueryAiCallDetailPage](~~2926853~~)接口获取任务明细ID。', 'type' => 'string', 'required' => false, 'example' => '12131231*****'], 'required' => false, ], ], [ 'name' => 'BatchId', 'in' => 'query', 'schema' => ['description' => '批次ID。即为导入被叫数据时返回的批次ID，在**呼叫任务管理**>**详情**>**执行记录**界面查看任务批次ID或通过[ImportTaskNumberDatas](~~2926815~~)接口导入被叫数据时返回的导入批次ID，如果指定了DetailIdList，则该参数无效。', 'type' => 'string', 'required' => false, 'example' => '4253331213*****'], ], [ 'name' => 'PhoneNumbers', 'in' => 'query', 'style' => 'json', 'schema' => [ 'description' => '手机号列表，如果需要使用该参数，则必须指定BatchId，否则认为参数无效。', 'type' => 'array', 'items' => ['description' => '手机号。即为需要取消呼叫任务的手机号码，为导入被叫数据时传入的手机号码。', 'type' => 'string', 'required' => false, 'example' => '180*******'], 'required' => false, 'example' => '', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'AccessDeniedDetail' => ['description' => '访问被拒绝的详细原因。', 'type' => 'string', 'example' => 'None'], 'Message' => ['description' => '状态码描述。', 'type' => 'string', 'example' => '成功'], 'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '46C98E28-9239-5D95-AC76-648B8FD4889A'], 'Data' => [ 'description' => '返回数据。', 'type' => 'object', 'properties' => [ 'TotalCount' => ['description' => '总量。', 'type' => 'integer', 'format' => 'int64', 'example' => '50'], 'FailedDetails' => ['description' => '失败明细情况。是个Map，Key为失败的明细ID或者手机号码，Value为失败原因。', 'type' => 'object', 'example' => '{'."\n" .' "176********": "明细记录当前状态不可取消"'."\n" .'}'], 'FailedCount' => ['description' => '未成功取消是数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '75'], 'SucceedCount' => ['description' => '成功取消的数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '81'], 'ResultCode' => [ 'description' => '取消结果。取值：'."\n" .'- ALL_FAILED：全部取消失败。'."\n" .'- ALL_SUCCEED：全部取消成功。'."\n" .'- PART_FAILED：部分取消失败。', 'type' => 'string', 'enumValueTitles' => [], 'example' => 'PART_FAILED', ], ], 'example' => '', ], 'Code' => ['description' => '状态码。', 'type' => 'string', 'example' => 'OK'], 'Success' => ['description' => '调用接口是否成功。取值：'."\n" .'- **true**：成功。'."\n" .'- **false**：失败。'."\n", 'type' => 'boolean', 'example' => 'false'], ], 'description' => '', ], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"errorExample":"","example":"{\\n \\"AccessDeniedDetail\\": \\"None\\",\\n \\"Message\\": \\"成功\\",\\n \\"RequestId\\": \\"46C98E28-9239-5D95-AC76-648B8FD4889A\\",\\n \\"Data\\": {\\n \\"TotalCount\\": 50,\\n \\"FailedDetails\\": {\\n \\"176********\\": \\"明细记录当前状态不可取消\\"\\n },\\n \\"FailedCount\\": 75,\\n \\"SucceedCount\\": 81,\\n \\"ResultCode\\": \\"PART_FAILED\\"\\n },\\n \\"Code\\": \\"OK\\",\\n \\"Success\\": false\\n}","type":"json"}]', 'title' => '取消呼叫任务', 'description' => '- 您可调用此接口取消呼叫任务，也可在**呼叫任务管理**>**管理**>**执行记录**>**待完成**界面手动取消呼叫任务。'."\n" ."\n" .'- 调用此接口之前，请确保您已创建呼叫任务且已导入被叫数据。'."\n" ."\n" .'- 若您没有已创建的呼叫任务，可在呼叫任务管理界面创建呼叫任务并导入被叫数据，或通过[CreateAiCallTask](~~2926796~~)、[ImportTaskNumberDatas](~~2926815~~)接口创建呼叫任务并导入被叫数据。'."\n" ."\n" .'- 呼叫任务取消呼叫后，可能会对您的业务造成影响，请谨慎操作。', 'changeSet' => [], 'flowControl' => [ 'flowControlList' => [ ['threshold' => '10', 'countWindow' => 1, 'regionId' => '*', 'api' => 'CancelAiCallDetails'], ], ], 'ramActions' => [ [ 'operationType' => 'update', 'ramAction' => [ 'action' => 'aiccs:CancelAiCallDetails', 'authLevel' => 'operate', 'actionConditions' => [], 'resources' => [ ['validationType' => 'always', 'product' => 'AICCS', 'resourceType' => '全部资源', 'arn' => '*'], ], ], ], ], ], 'CancelTask' => [ 'summary' => '取消智能联络机器人呼叫任务。', 'methods' => ['post', 'get'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => ['operationType' => 'none', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'TaskId', 'in' => 'query', 'schema' => ['description' => '机器人呼叫任务的唯一任务ID。在[任务管理](https://aiccs.console.aliyun.com/job/list)界面查看或通过[CreateTask](~~223556~~)接口获取。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'example' => '12****'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Schema of Response', 'description' => '返回数据。', 'type' => 'object', 'properties' => [ 'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。', 'type' => 'string', 'example' => 'D9CB3933-9FE3-4870-BA8E-2BEE91B69D23'], 'Message' => ['description' => '状态码描述。', 'type' => 'string', 'example' => 'OK'], 'Data' => ['description' => '是否成功。取值：'."\n" .'- **true**：成功。'."\n" .'- **false**：失败。', 'type' => 'boolean', 'example' => 'true'], 'Code' => ['description' => '请求状态码。返回OK代表请求成功。', 'type' => 'string', 'example' => 'OK'], 'Success' => ['description' => '接口是否调用成功。取值：'."\n" .'- **true**：成功。'."\n" .'- **false**：失败。', 'type' => 'boolean', 'example' => 'true'], ], ], ], ], 'errorCodes' => [ 400 => [ ['errorMessage' => 'Insufficient permissions. Please contact the Alibaba Cloud account administrator.', 'errorCode' => 'PermissionInsufficient', 'description' => '权限不足，请联系主账号管理员'], ['errorMessage' => 'The parameter is invalid.', 'errorCode' => 'ParameterError', 'description' => '参数错误'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"RequestId\\": \\"D9CB3933-9FE3-4870-BA8E-2BEE91B69D23\\",\\n \\"Message\\": \\"OK\\",\\n \\"Data\\": true,\\n \\"Code\\": \\"OK\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"\\n D9CB3933-9FE3-4870-BA8E-2BEE91B69D23\\n true\\n OK\\n Ok\\n true\\n","errorExample":""}]', 'title' => '取消任务', 'description' => '- 您可调用此接口取消智能联络机器人呼叫任务，也可在[任务管理](https://aiccs.console.aliyun.com/job/list)界面手动取消任务。'."\n" ."\n" .'- 智能联络机器人呼叫任务被取消后，将无法再次启动，请谨慎操作。'."\n" ."\n" .'- 若您想暂停任务之后再次开启任务，可以在[任务管理](https://aiccs.console.aliyun.com/job/list)界面手动暂停任务或通过[StopTask](~~2718006~~)接口暂停任务。'."\n" ."\n\n" .'### QPS限制'."\n" .'- 单用户调用频率：不限流。'."\n" .'- API频率：500次/秒。'."\n" ."\n" .'> 如果多个用户的总调用超过API频率也会触发流控。', 'changeSet' => [], 'ramActions' => [ [ 'operationType' => 'none', 'ramAction' => [ 'action' => 'aiccs:CancelTask', 'authLevel' => 'resource', 'actionConditions' => [], 'resources' => [ ['validationType' => 'always', 'product' => 'AICCS', 'resourceType' => '全部资源', 'arn' => '*'], ], ], ], ], ], 'ChangeChatAgentStatus' => [ 'summary' => '调用ChangeChatAgentStatus修改在线客服状态。', 'methods' => ['post'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => ['operationType' => 'none', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => ['title' => 'clientToken', 'description' => '客户请求唯一ID。用于幂等校验，可以用UUID生成。', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d'], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => ['title' => '示例id', 'description' => 'AICCS实例ID。可在智能联络中心控制台上获取。', 'type' => 'string', 'required' => true, 'example' => 'ccc_xp_pre-cn-***'], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => ['title' => '账户名称', 'description' => '坐席账号。', 'type' => 'string', 'required' => true, 'example' => 'account1'], ], [ 'name' => 'Method', 'in' => 'formData', 'schema' => [ 'title' => '修改到的状态类型', 'description' => '想要切换到的在线状态。目前支持**requestLogout** （申请离线）。', 'type' => 'string', 'required' => true, 'example' => 'requestLogout', 'enum' => ['requestRest', 'requestLogout', 'restToWork'], ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'result', 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => ['title' => 'message', 'description' => '状态码描述。', 'type' => 'string', 'example' => 'success'], 'RequestId' => ['title' => 'requestId', 'description' => '请求ID。', 'type' => 'string', 'example' => 'DF6A3FB7-A5AA-43BE-A65B'], 'HttpStatusCode' => ['title' => 'httpStatusCode', 'description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'], 'Data' => ['title' => 'data', 'description' => '当前客服状态。取值：'."\n" .'- **0**：下班'."\n" .'- **3**：小休', 'type' => 'string', 'example' => '0'], 'Code' => ['title' => 'code', 'description' => '状态码。', 'type' => 'string', 'example' => 'Success'], 'Success' => ['title' => 'success', 'description' => '接口调用是否成功。', 'type' => 'boolean', 'example' => 'true'], ], ], ], ], 'errorCodes' => [ 400 => [ ['errorMessage' => 'The request uses the same client token as a previous, but non-identical request. Do not reuse a client token with different requests, unless the requests are identical.', 'errorCode' => 'IdempotentParameterMismatch', 'description' => ''], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"success\\",\\n \\"RequestId\\": \\"DF6A3FB7-A5AA-43BE-A65B\\",\\n \\"HttpStatusCode\\": 200,\\n \\"Data\\": \\"0\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"\\n success\\n DF6A3FB7-A5AA-43BE-A65B\\n 200\\n 0\\n Success\\n true\\n","errorExample":""}]', 'title' => '修改在线客服状态', 'description' => '> 目前仅支持将在线客服状态修改为下班状态。', 'changeSet' => [], 'ramActions' => [], ], 'ChangeQualityProjectStatus' => [ 'methods' => ['post', 'get'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => ['operationType' => 'none', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => ['type' => 'string', 'required' => true, 'docRequired' => true], ], [ 'name' => 'Status', 'in' => 'query', 'schema' => ['type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true], ], [ 'name' => 'ProjectId', 'in' => 'query', 'schema' => ['type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Message' => ['type' => 'string'], 'RequestId' => ['type' => 'string'], 'Data' => ['type' => 'string'], 'Code' => ['type' => 'string'], 'Success' => ['type' => 'boolean'], ], ], ], ], 'errorCodes' => [ 500 => [ ['errorMessage' => 'A system error occurred. Please contact the administrator.', 'errorCode' => 'SystemError', 'description' => '系统错误，请联系管理员！'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'changeSet' => [], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [], 'responseDemo' => '[{"errorExample":"","example":"{\\n \\"Message\\": \\"\\",\\n \\"RequestId\\": \\"\\",\\n \\"Data\\": \\"\\",\\n \\"Code\\": \\"\\",\\n \\"Success\\": true\\n}","type":"json"}]', ], 'CreateAgent' => [ 'methods' => ['post'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'create', 'riskType' => 'none', 'chargeType' => 'free', 'abilityTreeCode' => '15515', 'abilityTreeNodes' => ['FEATUREaiccsDTMAFT'], 'autoTest' => true, 'tenantRelevance' => 'publicInformation', ], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => ['title' => 'js sdk中自动生成的鉴权token', 'description' => '客户请求唯一ID。用于幂等校验，可以用UUID生成。', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d'], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => ['description' => 'AICCS实例ID。'."\n" .'您可以在[智能联络中心控制台](https://aiccs.console.aliyun.com/overview)左侧导航栏的实例管理中获取。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***'], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => ['description' => '坐席账号名称，即账号注册时填写的手机或邮箱。实例内唯一。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'username@example.com'], ], [ 'name' => 'DisplayName', 'in' => 'formData', 'schema' => ['description' => '坐席对外显示名称。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'XX测试'], ], [ 'name' => 'SkillGroupId', 'in' => 'formData', 'style' => 'flat', 'schema' => [ 'description' => '坐席所属技能组ID。', 'type' => 'array', 'format' => 'int64', 'items' => ['description' => '技能组ID。'."\n" ."\n" .'可调用[QuerySkillGroups](https://help.aliyun.com/zh/aiccs/developer-reference/api-aiccs-2019-10-15-queryskillgroups)接口，查看返回参数的**SkillGroupId**，即技能组ID。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1234****'], 'required' => false, 'maxItems' => 200, ], ], [ 'name' => 'SkillGroupIdList', 'in' => 'formData', 'style' => 'flat', 'schema' => [ 'description' => '坐席所属技能组ID列表。', 'type' => 'array', 'format' => 'int64', 'items' => ['description' => '技能组ID列表。'."\n" ."\n" .'可调用[QuerySkillGroups](https://help.aliyun.com/zh/aiccs/developer-reference/api-aiccs-2019-10-15-queryskillgroups)接口，查看返回参数的**SkillGroupId**，即技能组ID。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1223****,1456****'], 'required' => false, 'maxItems' => 200, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => '返回数据。', 'type' => 'object', 'properties' => [ 'Message' => ['description' => '状态码描述。', 'type' => 'string', 'example' => 'successful'], 'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165'], 'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int64', 'example' => '200'], 'Data' => ['description' => '坐席ID。', 'type' => 'integer', 'format' => 'int64', 'example' => '2578****'], 'Code' => ['description' => '状态码。返回Success表示请求成功。', 'type' => 'string', 'example' => 'Success'], 'Success' => ['description' => '调用接口是否成功。取值：'."\n" .'- **true**：成功。'."\n" .'- **false**：失败。', 'type' => 'boolean', 'example' => 'true'], ], ], ], ], 'errorCodes' => [ 500 => [ ['errorCode' => 'NoSkillGroupSetFound', 'errorMessage' => 'The specified skill group set does not exist.', 'description' => '没有找到技能组分组'], ['errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', 'description' => '没有发现租户实例'], ['errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', 'description' => '系统错误，请联系管理员！'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"successful\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"HttpStatusCode\\": 200,\\n \\"Data\\": 0,\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"\\n OK\\n EE338D98-9BD3-4413-B165\\n Success\\n true\\n 200\\n","errorExample":""}]', 'title' => '创建坐席', 'summary' => '创建悉犀客服工作台坐席账号，并返回坐席ID。', 'description' => '- 调用此接口前，请确保您已[开通服务](https://help.aliyun.com/zh/aiccs/user-guide/activate-aiccs?spm=a2c4g.11186623.0.0.38365923RQDwdH)，并[创建实例](https://help.aliyun.com/zh/aiccs/user-guide/create-an-instance?spm=a2c4g.11186623.0.0.8e0b5a2fWNeRUn)。'."\n" .'- 若您需要填写技能组信息，请参考[请求参数](#api-detail-35)描述中的指引获取。'."\n" .'- 您可以调用[DeleteAgent](https://help.aliyun.com/zh/aiccs/developer-reference/api-aiccs-2019-10-15-deleteagent)删除坐席，或者调用[UpdateAgent](https://help.aliyun.com/zh/aiccs/developer-reference/api-aiccs-2019-10-15-updateagent)更新坐席数据对坐席进行管理。'."\n" ."\n" .'### QPS限制'."\n" .'- 单用户调用频率：不限流。'."\n" .'- API频率：100次/秒。'."\n" ."\n" .'> 如果多个用户的总调用超过API频率也会触发流控。', 'changeSet' => [ ['createdAt' => '2025-05-13T03:55:53.000Z', 'description' => '请求参数发生变更、响应参数发生变更'], ['createdAt' => '2021-05-12T03:54:58.000Z', 'description' => 'OpenAPI 下线'], ], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [ [ 'operationType' => 'create', 'ramAction' => [ 'action' => 'aiccs:CreateAgent', 'authLevel' => 'operate', 'actionConditions' => [], 'resources' => [ ['validationType' => 'always', 'product' => 'AICCS', 'resourceType' => '全部资源', 'arn' => '*'], ], ], ], ], ], 'CreateAiCallTask' => [ 'methods' => ['post', 'get'], 'schemes' => ['https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'create', 'riskType' => 'none', 'chargeType' => 'free', 'abilityTreeCode' => '268866', 'abilityTreeNodes' => ['FEATUREaiccsTY5M4L'], 'autoTest' => true, 'tenantRelevance' => 'tenant', ], 'parameters' => [ [ 'name' => 'TaskName', 'in' => 'query', 'schema' => ['description' => '任务名称，同一个账号下不允许重复。', 'type' => 'string', 'required' => true, 'example' => '测试任务'], ], [ 'name' => 'AgentId', 'in' => 'query', 'schema' => ['description' => '已上线的智能体编码。', 'type' => 'string', 'required' => false, 'example' => '1180**************'."\n"], ], [ 'name' => 'VirtualNumber', 'in' => 'query', 'schema' => ['description' => '呼出使用的服务实例。', 'type' => 'string', 'required' => false, 'example' => '032712122*****'], ], [ 'name' => 'StartType', 'in' => 'query', 'schema' => [ 'description' => '启动方式。取值：'."\n" ."\n" .'- IMMEDIATE：立即启动。'."\n" ."\n" .'- SCHEDULE：定时启动。', 'type' => 'string', 'required' => true, 'enumValueTitles' => [], 'example' => 'SCHEDULE', ], ], [ 'name' => 'MissCallRetry', 'in' => 'query', 'schema' => ['description' => '是否开启重试。取值：'."\n" ."\n" .'- true：是。'."\n" ."\n" .'- false（默认）：否。', 'type' => 'boolean', 'required' => false, 'example' => 'false', 'default' => 'false'], ], [ 'name' => 'CallRetryReason', 'in' => 'query', 'style' => 'json', 'schema' => [ 'description' => '失败重试原因列表。', 'type' => 'array', 'items' => [ 'description' => '具体重试原因。取值：'."\n" .'- CALL_REJECTED：拒接。'."\n" .'- USER_BUSY：被叫忙。'."\n" .'- SUSPEND：停机。'."\n" .'- INVALID_NUMBER：空号。'."\n" .'- POWERED_OFF：关机。'."\n" .'- NETWORK_BUSY：网络忙。'."\n" .'- NO_ANSWER：无应答。', 'type' => 'string', 'required' => false, 'enumValueTitles' => [], 'example' => 'CALL_REJECTED', ], 'required' => false, ], ], [ 'name' => 'CallRetryTimes', 'in' => 'query', 'schema' => ['description' => '重试次数，最大不能超过3次。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '2'], ], [ 'name' => 'CallRetryInterval', 'in' => 'query', 'schema' => ['description' => '重试间隔，单位：分钟，最大不能超过720分钟。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '32'], ], [ 'name' => 'CallTime', 'in' => 'query', 'style' => 'json', 'schema' => [ 'description' => '可呼叫时间段列表。', 'type' => 'array', 'items' => ['description' => '呼叫时间段，格式如下：'."\n" .'```json'."\n" .'{"startTime":"09:00:00","endTime":"10:00:00"}'."\n" .'```'."\n" .'`startTime`代表开始时间，`endTime`代表结束时间，仅处于这个时间段内的时刻才会发起呼出调度，否则将等待下一个可调度是间段到来。'."\n" ."\n" .'> - 根据运营商政策要求，最终执行时间以平台调度为准，您可通过[真实号管理](https://dyvms.console.aliyun.com/number/list/normal)查看号码限呼时段。', 'type' => 'string', 'required' => false, 'example' => '{"startTime":"09:00:00","endTime":"10:00:00"}'."\n"], 'required' => true, ], ], [ 'name' => 'CallDay', 'in' => 'query', 'style' => 'json', 'schema' => [ 'description' => '可呼叫日列表。', 'type' => 'array', 'items' => [ 'description' => '可呼叫日。取值：'."\n" ."\n" .'- MONDAY：周一。'."\n" .'- TUESDAY：周二。'."\n" .'- WEDNESDAY：周三。'."\n" .'- THURSDAY：周四。'."\n" .'- FRIDAY：周五。'."\n" .'- SATURDAY：周六。'."\n" .'- SUNDAY：周天。', 'type' => 'string', 'required' => false, 'enumValueTitles' => [], 'example' => 'MONDAY', ], 'required' => true, ], ], [ 'name' => 'TaskStartTime', 'in' => 'query', 'schema' => ['description' => '任务预设的启动时间，时间戳，单位毫秒。StarType字段为SCHEDULE时该字段有效且必填，任务将在该字段设置的时间进行自动启动。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '12313123133'], ], [ 'name' => 'TaskCps', 'in' => 'query', 'schema' => ['description' => '任务并发，最大不超过500。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '75'], ], [ 'name' => 'Source', 'in' => 'query', 'schema' => ['description' => '创建来源：取值'."\n" ."\n" .'- 0：智能体创建'."\n" ."\n" .'- 1：引擎创建', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '0'], ], [ 'name' => 'ApplicationCode', 'in' => 'query', 'schema' => ['description' => '应用code，创建来源为引擎创建时使用', 'type' => 'string', 'required' => false, 'example' => '025****C98'], ], [ 'name' => 'PhoneType', 'in' => 'query', 'schema' => ['description' => '号码类型（创建来源为引擎创建时使用）'."\n" ."\n" .'- 0：阿里云号码'."\n" ."\n" .'- 1：客户自带线路', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '0'], ], [ 'name' => 'LineEncoding', 'in' => 'query', 'schema' => ['description' => '线路编码', 'type' => 'string', 'required' => false, 'example' => 'JILIANG_***_***_NET'], ], [ 'name' => 'LinePhoneNum', 'in' => 'query', 'schema' => ['description' => '自带线路号码', 'type' => 'string', 'required' => false, 'example' => '152****3120'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'AccessDeniedDetail' => ['description' => '访问被拒绝的详细原因。', 'type' => 'string', 'example' => 'None'], 'Message' => ['description' => '状态码描述。', 'type' => 'string', 'example' => '成功'], 'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '8C93B345-F702-5449-BA7E-7D110D4BF798'], 'Data' => ['description' => '任务ID。', 'type' => 'integer', 'format' => 'int64', 'example' => '1213123123*****'], 'Code' => ['description' => '请求状态码。', 'type' => 'string', 'example' => 'OK'], 'Success' => ['description' => '调用接口是否成功。取值：'."\n" .'- **true**：成功。'."\n" .'- **false**：失败。', 'type' => 'boolean', 'example' => 'true'], ], 'description' => '', ], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'title' => '创建呼叫任务', 'summary' => '创建呼叫任务。', 'description' => '在创建呼叫任务之前，请先使用智能体进行拨测以确认效果符合您的要求。', 'changeSet' => [ ['createdAt' => '2025-12-24T09:12:26.000Z', 'description' => 'OpenAPI 下线'], ['createdAt' => '2025-12-24T08:27:56.000Z', 'description' => 'OpenAPI 下线'], ], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [], 'responseDemo' => '[{"errorExample":"","example":"{\\n \\"AccessDeniedDetail\\": \\"None\\",\\n \\"Message\\": \\"成功\\",\\n \\"RequestId\\": \\"8C93B345-F702-5449-BA7E-7D110D4BF798\\",\\n \\"Data\\": 0,\\n \\"Code\\": \\"OK\\",\\n \\"Success\\": true\\n}","type":"json"}]', ], 'CreateAiOutboundTask' => [ 'summary' => '创建智能外呼任务。支持创建时设置任务类型、任务名、外呼主叫号码、被叫号码重复策略等。', 'methods' => ['post'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => ['operationType' => 'create', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => ['title' => '实例ID', 'description' => 'AICCS实例ID。'."\n" .'您可以在[智能联络中心控制台](https://aiccs.console.aliyun.com/overview)左侧导航栏的**实例管理**中获取。', 'type' => 'string', 'required' => true, 'example' => 'cc_xp_pre-cn-***'], ], [ 'name' => 'Type', 'in' => 'query', 'schema' => [ 'title' => '任务类型（2:预测式外呼3:自动外呼）', 'description' => '任务类型。取值：'."\n" .'- **2**：预测式外呼。'."\n" .'- **3**：自动外呼。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'example' => '2', 'enum' => ['2', '3'], ], ], [ 'name' => 'Name', 'in' => 'query', 'schema' => ['title' => '任务名（1～15字符）', 'description' => '任务名。1～15字符。', 'type' => 'string', 'required' => true, 'example' => '测试任务', 'maxLength' => 15, 'minLength' => 1], ], [ 'name' => 'Description', 'in' => 'query', 'schema' => ['title' => '任务描述（0～100字符）', 'description' => '任务描述。0～100字符。', 'type' => 'string', 'required' => false, 'example' => '房产销售', 'maxLength' => 100], ], [ 'name' => 'OutboundNums', 'in' => 'query', 'style' => 'json', 'schema' => [ 'title' => '外呼主叫号码', 'description' => '外呼主叫号码。'."\n" ."\n" .'> 必须是已购买的号码，多个号码用半角逗号（,）隔开。', 'type' => 'array', 'items' => ['description' => '外呼主叫号码。'."\n" .'> 必须是已购买的号码，多个号码用半角逗号（,）隔开。', 'type' => 'string', 'required' => true, 'example' => '["0571****5678","0571****5678"]'], 'required' => true, ], ], [ 'name' => 'NumRepeated', 'in' => 'query', 'schema' => [ 'title' => '被叫号码重复策略（0任务内去重，1不去重）', 'description' => '被叫号码重复策略。取值：'."\n" .'- **0**：任务内去重。'."\n" .'- **1**：不去重。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'example' => '1', 'enum' => ['0', '1'], ], ], [ 'name' => 'HandlerId', 'in' => 'query', 'schema' => ['title' => '技能组id（预测式外呼）或者ivr id（自动外呼）', 'description' => '对应的技能组ID（预测式外呼）或者IVR ID（自动外呼）。请您在[智能联络中心控制台](https://aiccs.console.aliyun.com/overview)获取信息。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'example' => '123456'], ], [ 'name' => 'ExecutionTime', 'in' => 'query', 'schema' => ['title' => '任务执行时间', 'description' => '任务执行时间。JSON格式。'."\n" ."\n" .'> 结束时间（end）需晚于开始时间（start）。', 'type' => 'string', 'required' => true, 'example' => '{"TUESDAY":[{"start":"06:00","end":"06:05"}],"MONDAY":[{"start":"09:00","end":"18:00"},{"start":"20:30","end":"21:45"},{"start":"22:30","end":"22:50"}],"WEDNESDAY":[{"start":"09:00","end":"18:00"}],"THURSDAY":[{"start":"09:00","end":"18:00"}],"FRIDAY":[{"start":"09:00","end":"18:00"}],"SATURDAY":[{"start":"09:00","end":"18:00"}],"SUNDAY":[{"start":"17:00","end":"23:45"}]}'], ], [ 'name' => 'ConcurrentRate', 'in' => 'query', 'schema' => ['title' => '自动外呼的呼叫并发', 'description' => '自动外呼的呼叫并发。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '10'], ], [ 'name' => 'RecallRule', 'in' => 'query', 'style' => 'json', 'schema' => [ 'title' => '失败重呼策略（为空则不重呼）', 'description' => '失败重呼策略。'."\n" ."\n" .'> 取值为空则不重呼。', 'type' => 'object', 'properties' => [ 'Count' => ['title' => '重呼次数（1～3）', 'description' => '重呼次数。取值范围：**1～3**。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '3', 'minimum' => '1', 'example' => '1'], 'Interval' => ['title' => '重呼间隔时间（1～60分钟）', 'description' => '重呼间隔时间。取值范围：**1～60**，单位：分钟。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '60', 'minimum' => '1', 'example' => '1'], ], 'required' => false, ], ], [ 'name' => 'ForecastCallRate', 'in' => 'query', 'schema' => ['title' => '预测式外呼固定外呼比例（>=1）', 'description' => '预测式外呼固定外呼比例。取值范围：**≥1**。', 'type' => 'number', 'format' => 'float', 'required' => false, 'maximum' => '100', 'minimum' => '1', 'example' => '1.5'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Schema of Response', 'description' => '返回数据。', 'type' => 'object', 'properties' => [ 'RequestId' => ['title' => '请求ID', 'description' => '请求ID。', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165'], 'Message' => ['description' => '状态码描述。', 'type' => 'string', 'example' => 'OK'], 'Data' => ['title' => '任务id', 'description' => '任务ID。', 'type' => 'integer', 'format' => 'int64', 'example' => '123456'], 'Code' => ['description' => '请求状态码。', 'type' => 'string', 'example' => 'OK'], 'Success' => ['description' => '调用接口是否成功。取值：'."\n" .'- **true**：成功。'."\n" .'- **false**：失败。', 'type' => 'boolean', 'example' => 'true'], ], ], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Message\\": \\"OK\\",\\n \\"Data\\": 123456,\\n \\"Code\\": \\"OK\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"\\n EE338D98-9BD3-4413-B165\\n OK\\n OK\\n true\\n 123456\\n","errorExample":""}]', 'title' => '创建智能外呼任务', 'description' => '- 此接口返回参数中的**Data**即是任务ID。'."\n" .'- 创建智能外呼任务后，若有更新需要，您可以调用[UpdateAiOutboundTask](~~2718021~~)接口更新外呼任务。'."\n" ."\n" .'### QPS限制'."\n" .'- 单用户调用频率：不限流。'."\n" .'- API频率：20次/秒。'."\n" ."\n" .'> 如果多个用户的总调用超过API频率也会触发流控。', 'changeSet' => [], 'ramActions' => [], ], 'CreateAiOutboundTaskBatch' => [ 'summary' => '根据实例ID、任务ID创建智能外呼任务的任务批次，使得任务下的数据可以按批次查询。', 'methods' => ['post'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => ['operationType' => 'create', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => ['title' => '实例ID', 'description' => 'AICCS实例ID。'."\n" .'您可以在[智能联络中心控制台](https://aiccs.console.aliyun.com/overview)左侧导航栏的实例管理中获取。', 'type' => 'string', 'required' => true, 'example' => 'agent_***'], ], [ 'name' => 'TaskId', 'in' => 'query', 'schema' => ['title' => '任务id', 'description' => '任务ID。'."\n" ."\n" .'可调用[CreateAiOutboundTask](~~312260~~)接口，查看返回参数中的**Data**，或者调用[GetAiOutboundTaskList](~~2718026~~)接口，查看返回参数中的**TaskId**。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'example' => '123456'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Schema of Response', 'description' => 'Schema of Response', 'type' => 'object', 'properties' => [ 'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165'], 'Message' => ['description' => '状态码。', 'type' => 'string', 'example' => 'OK'], 'Data' => ['title' => '新建的任务批次版本id', 'description' => '新建的任务批次版本ID。', 'type' => 'integer', 'format' => 'int32', 'example' => '123456'], 'Code' => ['description' => '请求状态码。', 'type' => 'string', 'example' => 'OK'], 'Success' => ['description' => '调用接口是否成功。取值：'."\n" .'- **true**：成功。'."\n" .'- **false**：失败。', 'type' => 'boolean', 'example' => 'true'], ], ], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Message\\": \\"OK\\",\\n \\"Data\\": 123456,\\n \\"Code\\": \\"OK\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"\\n EE338D98-9BD3-4413-B165\\n OK\\n OK\\n true\\n 123456\\n","errorExample":""}]', 'title' => '创建智能外呼任务的任务批次', 'description' => '调用前，建议您确认实例ID、任务ID，请参见[请求参数](#api-detail-35)描述中的指引获取。'."\n" ."\n\n" .'### QPS限制'."\n" .'- 单用户调用频率：20次/秒。'."\n" .'- API频率：20次/秒。'."\n" ."\n" .'> 如果多个用户的总调用超过API频率也会触发流控。', 'changeSet' => [], 'flowControl' => [ 'flowControlList' => [ ['threshold' => '20', 'countWindow' => 1, 'regionId' => '*', 'api' => 'CreateAiOutboundTaskBatch'], ], ], 'ramActions' => [], ], 'CreateDepartment' => [ 'summary' => '根据AICCS实例ID、部门名称创建部门信息，创建成功后会返回部门ID。', 'methods' => ['post'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => ['operationType' => 'create', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => ['title' => '实例id', 'description' => 'AICCS实例ID。'."\n" .'您可以在[智能联络中心控制台](https://aiccs.console.aliyun.com/overview)左侧导航栏的实例管理中获取。', 'type' => 'string', 'required' => true, 'example' => 'ccc_xp_pre-cn-***'], ], [ 'name' => 'DepartmentName', 'in' => 'query', 'schema' => ['title' => '部门名称', 'description' => '部门名称。', 'type' => 'string', 'required' => true, 'example' => '部门A'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Schema of Response', 'description' => '返回数据。', 'type' => 'object', 'properties' => [ 'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。', 'type' => 'string', 'example' => '98B032F5-6473-4EAC-8BA8-C28993513A1F'], 'Message' => ['description' => '状态码描述。', 'type' => 'string', 'example' => 'successful'], 'HttpStatusCode' => ['description' => '状态码。返回200表示请求成功。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'], 'Data' => ['description' => '部门ID。', 'type' => 'integer', 'format' => 'int64', 'example' => '123456'], 'Code' => ['description' => '状态码。返回200表示请求成功。', 'type' => 'string', 'example' => '200'], 'Success' => ['description' => '调用接口是否成功。取值：'."\n" .'- **true**：成功。'."\n" .'- **false**：失败。', 'type' => 'boolean', 'example' => 'true'], ], ], ], ], 'errorCodes' => [ 500 => [ ['errorMessage' => 'A system error occurred. Please contact the administrator.', 'errorCode' => 'SystemError', 'description' => '系统错误，请联系管理员！'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"RequestId\\": \\"98B032F5-6473-4EAC-8BA8-C28993513A1F\\",\\n \\"Message\\": \\"successful\\",\\n \\"HttpStatusCode\\": 200,\\n \\"Data\\": 123456,\\n \\"Code\\": \\"200\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"\\n 98B032F5-6473-4EAC-8BA8-C28993513A1F\\n true\\n 200\\n successful\\n 200\\n 123456\\n","errorExample":""}]', 'title' => '创建部门信息', 'description' => '- 若您需要更新部门信息，可调用[UpdateDepartment](~~2717977~~)接口。'."\n" .'- 调用此接口创建部门信息成功后，返回参数的**Data**即为部门ID，若您后续还需查询部门ID，可调用[GetAllDepartment](~~2717975~~)接口。'."\n" ."\n" .'### QPS限制'."\n" .'- 单用户调用频率：100次/秒。'."\n" .'- API频率：100次/秒。'."\n" ."\n" .'> 如果多个用户的总调用超过API频率也会触发流控。', 'changeSet' => [ ['createdAt' => '2021-06-01T12:37:29.000Z', 'description' => 'OpenAPI 下线'], ], 'flowControl' => [ 'flowControlList' => [ ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'CreateDepartment'], ], ], 'ramActions' => [], ], 'CreateOutboundTask' => [ 'methods' => ['post', 'get'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => ['operationType' => 'create', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'TaskType', 'in' => 'query', 'schema' => ['type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'maximum' => '10', 'minimum' => '0'], ], [ 'name' => 'TaskName', 'in' => 'query', 'schema' => ['type' => 'string', 'required' => true, 'docRequired' => true], ], [ 'name' => 'Description', 'in' => 'query', 'schema' => ['type' => 'string', 'required' => false], ], [ 'name' => 'StartDate', 'in' => 'query', 'schema' => ['type' => 'string', 'required' => true, 'docRequired' => true], ], [ 'name' => 'EndDate', 'in' => 'query', 'schema' => ['type' => 'string', 'required' => true, 'docRequired' => true], ], [ 'name' => 'StartTime', 'in' => 'query', 'schema' => ['type' => 'string', 'required' => true, 'docRequired' => true], ], [ 'name' => 'EndTime', 'in' => 'query', 'schema' => ['type' => 'string', 'required' => true, 'docRequired' => true], ], [ 'name' => 'RetryTime', 'in' => 'query', 'schema' => ['type' => 'integer', 'format' => 'int32', 'required' => false, 'docRequired' => true, 'maximum' => '3', 'minimum' => '0', 'default' => '0'], ], [ 'name' => 'RetryInterval', 'in' => 'query', 'schema' => ['type' => 'integer', 'format' => 'int32', 'required' => false, 'docRequired' => true, 'maximum' => '2880', 'minimum' => '0', 'default' => '0'], ], [ 'name' => 'SkillGroup', 'in' => 'query', 'schema' => ['type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775700', 'minimum' => '0'], ], [ 'name' => 'Ani', 'in' => 'query', 'schema' => ['type' => 'string', 'required' => true, 'docRequired' => true], ], [ 'name' => 'GroupName', 'in' => 'query', 'schema' => ['type' => 'string', 'required' => false], ], [ 'name' => 'Model', 'in' => 'query', 'schema' => ['type' => 'integer', 'format' => 'int32', 'required' => false, 'docRequired' => false, 'maximum' => '10', 'minimum' => '0'], ], [ 'name' => 'DepartmentId', 'in' => 'query', 'schema' => ['type' => 'integer', 'format' => 'int64', 'required' => false, 'docRequired' => true, 'maximum' => '9223372036854775700', 'minimum' => '0'], ], [ 'name' => 'ExtAttrs', 'in' => 'query', 'schema' => ['type' => 'string', 'required' => false], ], [ 'name' => 'CallInfos', 'in' => 'query', 'schema' => ['type' => 'string', 'required' => false], ], [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => ['type' => 'string', 'required' => true, 'docRequired' => true], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Message' => ['type' => 'string'], 'RequestId' => ['type' => 'string'], 'Data' => ['type' => 'string'], 'Code' => ['type' => 'string'], 'Success' => ['type' => 'boolean'], ], ], ], ], 'errorCodes' => [ 500 => [ ['errorMessage' => 'A system error occurred. Please contact the administrator.', 'errorCode' => 'SystemError', 'description' => '系统错误，请联系管理员！'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'changeSet' => [], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [], 'responseDemo' => '[{"errorExample":"","example":"{\\n \\"Message\\": \\"\\",\\n \\"RequestId\\": \\"\\",\\n \\"Data\\": \\"\\",\\n \\"Code\\": \\"\\",\\n \\"Success\\": true\\n}","type":"json"}]', ], 'CreateQualityProject' => [ 'methods' => ['post', 'get'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => ['operationType' => 'create', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'ProjectName', 'in' => 'formData', 'schema' => ['type' => 'string', 'required' => true, 'docRequired' => true], ], [ 'name' => 'CheckFreqType', 'in' => 'formData', 'schema' => ['type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'maximum' => '100', 'minimum' => '1'], ], [ 'name' => 'ScopeType', 'in' => 'formData', 'schema' => ['type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'maximum' => '100', 'minimum' => '1'], ], [ 'name' => 'TimeRangeStart', 'in' => 'formData', 'schema' => ['type' => 'string', 'required' => false], ], [ 'name' => 'TimeRangeEnd', 'in' => 'formData', 'schema' => ['type' => 'string', 'required' => false], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => ['type' => 'string', 'required' => true, 'docRequired' => true], ], [ 'name' => 'ChannelTouchType', 'in' => 'formData', 'style' => 'repeatList', 'schema' => [ 'type' => 'array', 'items' => ['type' => 'integer', 'format' => 'int32'], 'required' => false, 'maxItems' => 3, ], ], [ 'name' => 'DepList', 'in' => 'formData', 'style' => 'repeatList', 'schema' => [ 'type' => 'array', 'items' => ['type' => 'integer', 'format' => 'int64'], 'required' => false, 'maxItems' => 3, ], ], [ 'name' => 'GroupList', 'in' => 'formData', 'style' => 'repeatList', 'schema' => [ 'type' => 'array', 'items' => ['type' => 'integer', 'format' => 'int64'], 'required' => false, 'maxItems' => 3, ], ], [ 'name' => 'ServicerList', 'in' => 'formData', 'style' => 'repeatList', 'schema' => [ 'type' => 'array', 'items' => ['type' => 'string'], 'required' => false, 'maxItems' => 3, ], ], [ 'name' => 'AnalysisIds', 'in' => 'formData', 'style' => 'repeatList', 'schema' => [ 'type' => 'array', 'items' => ['type' => 'integer', 'format' => 'int64'], 'required' => true, 'maxItems' => 3, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Message' => ['type' => 'string'], 'RequestId' => ['type' => 'string'], 'Data' => [ 'type' => 'object', 'properties' => [ 'InstanceId' => ['type' => 'string'], 'Version' => ['type' => 'integer', 'format' => 'int32'], 'ProjectId' => ['type' => 'integer', 'format' => 'int64'], ], ], 'Code' => ['type' => 'string'], 'Success' => ['type' => 'boolean'], ], ], ], ], 'errorCodes' => [ 500 => [ ['errorMessage' => 'The specified parameter is invalid.', 'errorCode' => 'InvalidParameter', 'description' => '传入参数不正确'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'changeSet' => [], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [], 'responseDemo' => '[{"errorExample":"","example":"{\\n \\"Message\\": \\"\\",\\n \\"RequestId\\": \\"\\",\\n \\"Data\\": {\\n \\"InstanceId\\": \\"\\",\\n \\"Version\\": 0,\\n \\"ProjectId\\": 0\\n },\\n \\"Code\\": \\"\\",\\n \\"Success\\": true\\n}","type":"json"}]', ], 'CreateQualityRule' => [ 'methods' => ['post', 'get'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => ['operationType' => 'create', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => ['type' => 'string', 'required' => true, 'docRequired' => true], ], [ 'name' => 'Name', 'in' => 'formData', 'schema' => ['type' => 'string', 'required' => true, 'docRequired' => true], ], [ 'name' => 'RuleTag', 'in' => 'formData', 'schema' => ['type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true], ], [ 'name' => 'MatchType', 'in' => 'formData', 'schema' => ['type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true], ], [ 'name' => 'KeyWords', 'in' => 'formData', 'style' => 'repeatList', 'schema' => [ 'type' => 'array', 'items' => ['type' => 'string'], 'required' => true, 'maxItems' => 3, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Message' => ['type' => 'string'], 'RequestId' => ['type' => 'string'], 'Code' => ['type' => 'string'], 'Success' => ['type' => 'boolean'], ], ], ], ], 'errorCodes' => [ 500 => [ ['errorMessage' => 'The specified parameter is invalid.', 'errorCode' => 'InvalidParameter', 'description' => '传入参数不正确'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'changeSet' => [], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [], 'responseDemo' => '[{"errorExample":"","example":"{\\n \\"Message\\": \\"\\",\\n \\"RequestId\\": \\"\\",\\n \\"Code\\": \\"\\",\\n \\"Success\\": true\\n}","type":"json"}]', ], 'CreateSkillGroup' => [ 'methods' => ['post', 'get'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => ['operationType' => 'create', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => ['description' => 'AICCS实例ID。'."\n" .'您可以在[智能联络中心控制台](https://aiccs.console.aliyun.com/overview)左侧导航栏的**实例管理**中获取。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***'], ], [ 'name' => 'SkillGroupName', 'in' => 'formData', 'schema' => ['description' => '技能组名称。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '在线自动化技能组'], ], [ 'name' => 'Description', 'in' => 'formData', 'schema' => ['description' => '技能组描述。', 'type' => 'string', 'required' => false, 'example' => '在线自动化技能组'], ], [ 'name' => 'DisplayName', 'in' => 'formData', 'schema' => ['description' => '技能组对外显示名。', 'type' => 'string', 'required' => false, 'example' => '在线自动化技能组'], ], [ 'name' => 'ChannelType', 'in' => 'formData', 'schema' => ['description' => '技能组类型。取值：'."\n" ."\n" .'- **1**：热线。'."\n" .'- **2**：在线。'."\n" .'- **3**：工单。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'maximum' => '7', 'minimum' => '0', 'example' => '2'], ], [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => ['description' => '客户请求唯一ID。用于幂等校验，可以用UUID生成。', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-****-70b6a298d94d'], ], [ 'name' => 'DepartmentId', 'in' => 'formData', 'schema' => ['title' => '部门ID', 'description' => '部门ID。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '123'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => '返回数据。', 'type' => 'object', 'properties' => [ 'Message' => ['description' => '状态码描述。', 'type' => 'string', 'example' => 'successful'], 'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165'], 'Data' => ['description' => '创建成功的技能组ID。', 'type' => 'integer', 'format' => 'int64', 'example' => '123456'], 'Code' => ['description' => '状态码。返回Success表示请求成功。', 'type' => 'string', 'example' => 'Success'], 'Success' => ['description' => '调用接口是否成功。取值：'."\n" .'- **true**：成功。'."\n" .'- **false**：失败。', 'type' => 'boolean', 'example' => 'true'], ], ], ], ], 'errorCodes' => [ 400 => [ ['errorMessage' => 'The specified instance is unavailable or does not exist.', 'errorCode' => 'InvalidInstanceId', 'description' => '当前实例不可用或不存在'], ['errorMessage' => 'The specified department is unavailable or does not exist.', 'errorCode' => 'Department.NotFound', 'description' => ''], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"successful\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": 123456,\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"\\nxxxx\\nEE338D98-9BD3-4413-B165\\n123456\\nSuccess\\ntrue\\n","errorExample":""}]', 'title' => '创建技能组', 'summary' => '根据技能组名称和渠道类型创建技能组。', 'description' => '- 此接口可定义技能组的对外显示名、描述等信息，具体请参见[请求参数](#api-detail-35)。'."\n" .'- 此接口返回的**Data**参数即为创建成功的技能组ID。'."\n" ."\n" .'### QPS限制'."\n" .'- 单用户调用频率：不限流。'."\n" .'- API频率：1000次/秒。'."\n" ."\n" .'> 如果多个用户的总调用超过API频率也会触发流控。', 'changeSet' => [ ['createdAt' => '2021-05-21T09:25:21.000Z', 'description' => 'OpenAPI 下线'], ], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [], ], 'CreateTask' => [ 'summary' => '创建智能联络机器人呼叫任务。', 'methods' => ['post', 'get'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => ['operationType' => 'create', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'TaskName', 'in' => 'query', 'schema' => ['description' => '任务名称。支持中文和英文，0～30个字符。', 'type' => 'string', 'required' => true, 'example' => '测试任务'], ], [ 'name' => 'RobotId', 'in' => 'query', 'schema' => ['description' => '指定机器人ID（话术ID）。表示选择哪个机器人话术发起呼叫。'."\n" ."\n" .'您可在控制台的[话术管理](https://aiccs.console.aliyun.com/patter/list)页面，获取话术ID。', 'type' => 'string', 'required' => true, 'example' => '12****'], ], [ 'name' => 'Caller', 'in' => 'query', 'schema' => ['description' => '外呼主叫号码。'."\n" ."\n" .'> 必须是已购买的号码，多个号码用英文逗号（,）隔开。', 'type' => 'string', 'required' => true, 'example' => '0571****5678,0571****5679'], ], [ 'name' => 'CallString', 'in' => 'query', 'schema' => ['description' => '呼叫字符（被叫信息和参数列表）。取值：'."\n" ."\n" .'- **LIST**：`05715678****,05715679****`'."\n" .'- **JSON**：`{"ParamNames":["name","age"],"CalleeList":[{"Callee":"1810000****","Params":["张三","20"]},{"Callee":"1810001****","Params":["李四","21"]}]}`。其中ParamNames代表参数名称列表；Params代表参数值列表。'."\n" ."\n" .'> - 参数名称列表和参数值列表顺序需要对应。 '."\n" .'- 最多1000个被叫号码。'."\n" ."\n\n" ."\n", 'type' => 'string', 'required' => false, 'example' => '{"ParamNames":["name","age"],"CalleeList":[{"Callee":"1810000****","Params":["张三","20"]},{"Callee":"1810001****","Params":["李四","21"]}]}'], ], [ 'name' => 'CallStringType', 'in' => 'query', 'schema' => ['description' => '呼叫字符串类型。取值：'."\n" ."\n" .'- **LIST**'."\n" .'- **JSON**', 'type' => 'string', 'required' => true, 'example' => 'JSON'], ], [ 'name' => 'RetryFlag', 'in' => 'query', 'schema' => ['description' => '是否自动重拨。取值：'."\n" ."\n" .'- **1**：重拨。'."\n" .'- **0**：不重拨。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'], ], [ 'name' => 'RetryCount', 'in' => 'query', 'schema' => ['description' => '重拨次数。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '2'], ], [ 'name' => 'RetryInterval', 'in' => 'query', 'schema' => ['description' => '重拨间隔。单位：分钟，必须大于1。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '2'], ], [ 'name' => 'RetryStatusCode', 'in' => 'query', 'schema' => ['description' => '需要重拨的通话状态。多个状态使用英文逗号（,）分隔。取值：'."\n" ."\n" .'- **200010**：关机。'."\n" .'- **200011**：停机。'."\n" .'- **200002**：占线。'."\n" .'- **200012**：呼损。'."\n" .'- **200005**：无法接通。'."\n" .'- **200003**：无应答。', 'type' => 'string', 'required' => false, 'example' => '200010,200011'], ], [ 'name' => 'StartNow', 'in' => 'query', 'schema' => ['description' => '是否立即启动。'."\n" .'- **true**：是。'."\n" .'- **false**：否。', 'type' => 'boolean', 'required' => false, 'example' => '是', 'default' => 'false'], ], [ 'name' => 'WorkTimeList', 'in' => 'query', 'schema' => ['description' => '工作时间列表（精确到分钟）。', 'type' => 'string', 'required' => true, 'example' => '10:00-12:00,13:00-14:00'], ], [ 'name' => 'WorkDay', 'in' => 'query', 'schema' => ['description' => '工作日期。取值：'."\n" ."\n" .'- **1**：星期一。'."\n" .'- **2**：星期二。'."\n" .'- **3**：星期三。'."\n" .'- **4**：星期四。'."\n" .'- **5**：星期五。'."\n" .'- **6**：星期六。'."\n" .'- **7**：星期天。'."\n", 'type' => 'string', 'required' => true, 'example' => '1'], ], [ 'name' => 'SeatCount', 'in' => 'query', 'schema' => ['description' => '并发数量（坐席数量）。', 'type' => 'string', 'required' => true, 'example' => '3'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Schema of Response', 'description' => '返回数据。', 'type' => 'object', 'properties' => [ 'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165'], 'Message' => ['description' => '状态码描述。', 'type' => 'string', 'example' => 'OK'], 'Data' => ['description' => '机器人呼叫任务的唯一任务ID。', 'type' => 'integer', 'format' => 'int64', 'example' => '12****'], 'Code' => ['description' => '请求状态码。返回OK代表请求成功。', 'type' => 'string', 'example' => 'OK'], 'Success' => ['description' => '接口调用是否成功。'."\n" .'- **true**：成功。'."\n" .'- **false**：失败。', 'type' => 'boolean', 'example' => 'true'], ], ], ], ], 'errorCodes' => [ 400 => [ ['errorMessage' => 'Insufficient permissions. Please contact the Alibaba Cloud account administrator.', 'errorCode' => 'PermissionInsufficient', 'description' => '权限不足，请联系主账号管理员'], ['errorMessage' => 'The parameter is invalid.', 'errorCode' => 'ParameterError', 'description' => '参数错误'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Message\\": \\"OK\\",\\n \\"Data\\": 0,\\n \\"Code\\": \\"OK\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"\\n EE338D98-9BD3-4413-B165\\n 123456\\n OK\\n OK\\n true\\n","errorExample":""}]', 'title' => '创建任务', 'description' => '- 您可以调用此接口创建任务，也可以在**智能联络中心控制台**>**智能外呼机器人（标准版）**>[任务管理](https://aiccs.console.aliyun.com/job/list)>单击**创建任务**进行创建。'."\n" .'- 调用此接口后，返回参数的**Data**为机器人呼叫任务的唯一任务ID。'."\n" ."\n" .'### QPS限制'."\n" .'- 单用户调用频率：不限流。'."\n" .'- API频率：500次/秒。'."\n" ."\n" .'> 如果多个用户的总调用超过API频率也会触发流控。', 'changeSet' => [], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [ [ 'operationType' => 'create', 'ramAction' => [ 'action' => 'aiccs:CreateTask', 'authLevel' => 'resource', 'actionConditions' => [], 'resources' => [ ['validationType' => 'always', 'product' => 'AICCS', 'resourceType' => '全部资源', 'arn' => '*'], ], ], ], ], ], 'CreateThirdSsoAgent' => [ 'summary' => '根据用户账号创建免登到客服工作台的坐席。', 'methods' => ['post'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => ['operationType' => 'create', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => ['title' => 'clientToken', 'description' => '客户请求唯一ID。用于幂等校验，可以用UUID生成。', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d'], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => ['title' => 'param1', 'description' => 'AICCS实例ID。可在智能联络中心控制台上获取。', 'type' => 'string', 'required' => true, 'example' => 'ccc_xp_pre***'], ], [ 'name' => 'ClientId', 'in' => 'formData', 'schema' => ['title' => 'param2', 'description' => '颁发给租户实例的clientId。', 'type' => 'string', 'required' => true, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d'], ], [ 'name' => 'AccountId', 'in' => 'formData', 'schema' => ['title' => 'param3', 'description' => '要同步的账号ID。', 'type' => 'string', 'required' => true, 'example' => 'accountId1'], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => ['title' => 'param4', 'description' => '要同步的账号名称。', 'type' => 'string', 'required' => true, 'example' => 'accountName1'], ], [ 'name' => 'DisplayName', 'in' => 'formData', 'schema' => ['title' => 'param5', 'description' => '坐席显示名称。', 'type' => 'string', 'required' => false, 'example' => '张三'], ], [ 'name' => 'SkillGroupIds', 'in' => 'formData', 'style' => 'flat', 'schema' => [ 'title' => 'param6', 'description' => '技能组ID列表。'."\n" ."\n", 'type' => 'array', 'items' => ['description' => '技能组ID。'."\n" .'> 所传技能组必须属于同一个技能组分组。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1'], 'required' => false, ], ], [ 'name' => 'RoleIds', 'in' => 'formData', 'style' => 'flat', 'schema' => [ 'title' => 'param7', 'description' => '角色ID列表。', 'type' => 'array', 'items' => ['description' => '角色ID。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1'], 'required' => false, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'result', 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => ['title' => 'message', 'description' => '状态码描述。', 'type' => 'string', 'example' => 'Success'], 'RequestId' => ['title' => 'requestId', 'description' => 'requestId', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165'], 'HttpStatusCode' => ['title' => 'httpStatusCode', 'description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int64', 'example' => '200'], 'Data' => ['title' => '新创建的坐席id', 'description' => '创建的坐席ID。', 'type' => 'integer', 'format' => 'int64', 'example' => '123456'], 'Code' => ['title' => 'code', 'description' => '状态码。', 'type' => 'string', 'example' => '200'], 'Success' => ['title' => 'success', 'description' => '接口调用是否成功。', 'type' => 'boolean', 'example' => 'true'], ], ], ], ], 'errorCodes' => [ 400 => [ ['errorMessage' => 'The request uses the same client token as a previous, but non-identical request. Do not reuse a client token with different requests, unless the requests are identical.', 'errorCode' => 'IdempotentParameterMismatch', 'description' => ''], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"Success\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"HttpStatusCode\\": 200,\\n \\"Data\\": 123456,\\n \\"Code\\": \\"200\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"\\n Success\\n EE338D98-9BD3-4413-B165\\n 200\\n 123456\\n 200\\n true\\n","errorExample":""}]', 'title' => '创建免登到客服工作台的坐席', 'changeSet' => [], 'flowControl' => [ 'flowControlList' => [ ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'CreateThirdSsoAgent'], ], ], 'ramActions' => [], ], 'DeleteAgent' => [ 'summary' => '根据实例ID及坐席账号名称，删除悉犀客服工作台坐席账号。', 'methods' => ['delete'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'delete', 'riskType' => 'none', 'chargeType' => 'free', 'abilityTreeCode' => '15536', 'abilityTreeNodes' => ['FEATUREaiccsTY5M4L'], 'autoTest' => true, 'tenantRelevance' => 'publicInformation', ], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'query', 'schema' => ['title' => 'js sdk中自动生成的鉴权token', 'description' => '客户请求唯一ID。用于幂等校验，可以用UUID生成。', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298****'], ], [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => ['description' => 'AICCS实例ID。'."\n" .'您可以在[智能联络中心控制台](https://aiccs.console.aliyun.com/overview)左侧导航栏的实例管理中获取。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***'], ], [ 'name' => 'AccountName', 'in' => 'query', 'schema' => ['description' => '坐席账号名称，即账号注册时填写的手机或邮箱。实例内唯一。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'username@example.com'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => ['description' => '状态码描述。', 'type' => 'string', 'example' => 'OK'], 'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165'], 'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int64', 'example' => '200'], 'Code' => ['description' => '状态码。返回Success表示请求成功。', 'type' => 'string', 'example' => 'Success'], 'Success' => ['description' => '调用接口是否成功。取值：'."\n" .'- **true**：成功。'."\n" .'- **false**：失败。', 'type' => 'boolean', 'example' => 'true'], ], ], ], ], 'errorCodes' => [ 500 => [ ['errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', 'description' => '没有找到指定坐席'], ['errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', 'description' => '没有发现租户实例'], ['errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', 'description' => '系统错误，请联系管理员！'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"OK\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"HttpStatusCode\\": 200,\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"\\n OK\\n EE338D98-9BD3-4413-B165\\n Success\\n true\\n 200\\n","errorExample":""}]', 'title' => '删除坐席', 'description' => '- 删除前，建议您确认需删除的坐席账号名称及实例ID，请参考[请求参数](#api-detail-35)描述中的指引获取。'."\n" .'- 若误操作删除坐席，可以调用[CreateAgent](https://help.aliyun.com/zh/aiccs/developer-reference/api-aiccs-2019-10-15-createagent)接口，重新创建坐席。'."\n" ."\n" .'> 账号删除后重新添加，坐席ID不变。'."\n" ."\n" .'### QPS限制'."\n" .'- 单用户调用频率：不限流。'."\n" .'- API频率：100次/秒。'."\n" ."\n" .'> 如果多个用户的总调用超过API频率也会触发流控。', 'changeSet' => [ ['createdAt' => '2025-05-14T01:41:39.000Z', 'description' => '请求参数发生变更、响应参数发生变更'], ['createdAt' => '2021-05-12T03:54:58.000Z', 'description' => 'OpenAPI 下线'], ], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [ [ 'operationType' => 'delete', 'ramAction' => [ 'action' => 'aiccs:DeleteAgent', 'authLevel' => 'operate', 'actionConditions' => [], 'resources' => [ ['validationType' => 'always', 'product' => 'AICCS', 'resourceType' => '全部资源', 'arn' => '*'], ], ], ], ], ], 'DeleteAiOutboundTask' => [ 'summary' => '根据实例ID、任务ID删除智能外呼任务。删除后，获取外呼任务列表时无法获取到该任务。', 'methods' => ['get', 'post'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => ['operationType' => 'delete', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => ['title' => '实例id', 'description' => 'AICCS实例ID。'."\n" .'您可以在[智能联络中心控制台](https://aiccs.console.aliyun.com/overview)左侧导航栏的实例管理中获取。', 'type' => 'string', 'required' => true, 'example' => 'agent_***'], ], [ 'name' => 'TaskId', 'in' => 'query', 'schema' => ['title' => '任务id', 'description' => '任务ID。'."\n" ."\n" .'可调用[CreateAiOutboundTask](~~312260~~)接口，查看返回参数中的**Data**，或者调用[GetAiOutboundTaskList](~~2718026~~)接口，查看返回参数中的**TaskId**。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'example' => '123456'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Schema of Response', 'description' => 'Schema of Response', 'type' => 'object', 'properties' => [ 'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165'], 'Message' => ['description' => '状态码描述。', 'type' => 'string', 'example' => 'OK'], 'Code' => ['description' => '请求状态码。', 'type' => 'string', 'example' => 'OK'], 'Success' => ['description' => '接口调用是否成功。'."\n" .'- **true**：成功。'."\n" .'- **false**：失败。', 'type' => 'boolean', 'example' => 'true'], ], ], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Message\\": \\"OK\\",\\n \\"Code\\": \\"OK\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"\\n EE338D98-9BD3-4413-B165\\n OK\\n OK\\n true\\n","errorExample":""}]', 'title' => '删除智能外呼任务', 'description' => '>删除为敏感操作，请谨慎操作。>'."\n" ."\n" .'- 删除前，建议您确认需删除的任务ID及信息，您可以调用[GetAiOutboundTaskList](~~2718026~~)接口查看外呼任务列表，确认任务名称、描述及对应的任务ID。'."\n" .'- 若需重新创建智能外呼任务，您可以调用[CreateAiOutboundTask](~~312260~~)接口。'."\n" ."\n" .'### QPS限制'."\n" .'- 单用户调用频率：20次/秒。'."\n" .'- API频率：20次/秒。'."\n" ."\n" .'> 如果多个用户的总调用超过API频率也会触发流控。', 'changeSet' => [], 'flowControl' => [ 'flowControlList' => [ ['threshold' => '20', 'countWindow' => 1, 'regionId' => '*', 'api' => 'DeleteAiOutboundTask'], ], ], 'ramActions' => [], ], 'DeleteDepartment' => [ 'summary' => '根据AICCS实例ID、部门ID删除部门信息。', 'methods' => ['get', 'post'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => ['operationType' => 'delete', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => ['title' => '实例id', 'description' => 'AICCS实例ID。'."\n" .'您可以在[智能联络中心控制台](https://aiccs.console.aliyun.com/overview)左侧导航栏的实例管理中获取。', 'type' => 'string', 'required' => true, 'example' => 'ccc_xp_pre-cn-***'], ], [ 'name' => 'DepartmentId', 'in' => 'query', 'schema' => ['title' => '部门id', 'description' => '部门ID。'."\n" ."\n" .'可调用[GetAllDepartment](~~2717975~~)接口，查看返回参数的**DepartmentId**，即部门ID。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'example' => '12****'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Schema of Response', 'description' => '返回数据。', 'type' => 'object', 'properties' => [ 'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。', 'type' => 'string', 'example' => '98B032F5-6473-4EAC-8BA8-C28993513A1F'], 'Message' => ['description' => '状态码描述。', 'type' => 'string', 'example' => 'seccessful'], 'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int64', 'example' => '200'], 'Data' => ['description' => '是否成功。取值：'."\n" .'- **true**：成功'."\n" .'- **false**：失败。', 'type' => 'boolean', 'example' => 'true'], 'Code' => ['description' => '状态码。返回200表示请求成功。', 'type' => 'string', 'example' => '200'], 'Success' => ['description' => '调用接口是否成功。取值：'."\n" .'- **true**：成功。'."\n" .'- **false**：失败。', 'type' => 'boolean', 'example' => 'true'], ], ], ], ], 'errorCodes' => [ 400 => [ ['errorMessage' => 'The specified department does not exist.', 'errorCode' => 'Department.NotFound', 'description' => '指定部门不存在'], ], 500 => [ ['errorMessage' => 'A system error occurred. Please contact the administrator.', 'errorCode' => 'SystemError', 'description' => '系统错误，请联系管理员！'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"RequestId\\": \\"98B032F5-6473-4EAC-8BA8-C28993513A1F\\",\\n \\"Message\\": \\"seccessful\\",\\n \\"HttpStatusCode\\": 200,\\n \\"Data\\": true,\\n \\"Code\\": \\"200\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"\\n 98B032F5-6473-4EAC-8BA8-C28993513A1F\\n true\\n 200\\n seccessful\\n 200\\n true\\n","errorExample":""}]', 'title' => '删除部门信息', 'description' => '- 删除为敏感操作，请您谨慎操作。'."\n" ."\n" .'- 调用此接口前，建议您确认AICCS实例ID及部门ID，请参考[请求参数](#api-detail-35)描述中的指引获取。'."\n" .'- 若误删除部门信息，您可以调用[CreateDepartment](~~2717974~~)接口重新创建。'."\n" ."\n\n" .'### QPS限制'."\n" .'- 单用户调用频率：100次/秒。'."\n" .'- API频率：100次/秒。'."\n" ."\n" .'> 如果多个用户的总调用超过API频率也会触发流控。', 'changeSet' => [ ['createdAt' => '2021-06-01T12:37:29.000Z', 'description' => 'OpenAPI 下线'], ], 'flowControl' => [ 'flowControlList' => [ ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'DeleteDepartment'], ], ], 'ramActions' => [], ], 'DeleteHotlineNumber' => [ 'summary' => '调用DeleteHotlineNumber接口删除配置的热线号码。', 'methods' => ['post'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => ['operationType' => 'delete', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => ['title' => '实例id', 'description' => 'AICCS实例ID。可在智能联络中心控制台上获取。', 'type' => 'string', 'required' => true, 'example' => 'ccc_xp_pre-cn-***'], ], [ 'name' => 'HotlineNumber', 'in' => 'formData', 'schema' => ['title' => '号码', 'description' => '热线号码。', 'type' => 'string', 'required' => true, 'example' => '05710000****', 'pattern' => '^\\d+$'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Schema of Response', 'description' => 'Schema of Response', 'type' => 'object', 'properties' => [ 'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。', 'type' => 'string', 'example' => '98B032F5-6473-4EAC-8BA8-C28993513A1F'], 'Message' => ['title' => '错误信息', 'description' => '状态码描述。', 'type' => 'string', 'example' => 'OK'], 'HttpStatusCode' => ['title' => 'http状态码', 'description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int64', 'example' => '200'], 'Code' => ['title' => '错误码', 'description' => '状态码。返回Success表示请求成功。', 'type' => 'string', 'example' => 'Success'], 'Success' => ['title' => '接口调用是否成功', 'description' => '接口调用是否成功', 'type' => 'boolean', 'example' => 'true'], ], ], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"RequestId\\": \\"98B032F5-6473-4EAC-8BA8-C28993513A1F\\",\\n \\"Message\\": \\"OK\\",\\n \\"HttpStatusCode\\": 200,\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"\\n 98B032F5-6473-4EAC-8BA8-C28993513A1F\\n true\\n Success\\n OK\\n 200\\n","errorExample":""}]', 'title' => '删除配置的热线号码', 'changeSet' => [ ['createdAt' => '2021-06-22T12:36:22.000Z', 'description' => 'OpenAPI 下线'], ], 'flowControl' => [ 'flowControlList' => [ ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'DeleteHotlineNumber'], ], ], 'ramActions' => [], ], 'DeleteOutboundTask' => [ 'methods' => ['post', 'get'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => ['operationType' => 'delete', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'OutboundTaskId', 'in' => 'query', 'schema' => ['type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775700', 'minimum' => '0'], ], [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => ['type' => 'string', 'required' => true, 'docRequired' => true], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Message' => ['type' => 'string'], 'RequestId' => ['type' => 'string'], 'Data' => ['type' => 'string'], 'Code' => ['type' => 'string'], 'Success' => ['type' => 'boolean'], ], ], ], ], 'errorCodes' => [ 500 => [ ['errorMessage' => 'A system error occurred. Please contact the administrator.', 'errorCode' => 'SystemError', 'description' => '系统错误，请联系管理员！'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'changeSet' => [], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [], 'responseDemo' => '[{"errorExample":"","example":"{\\n \\"Message\\": \\"\\",\\n \\"RequestId\\": \\"\\",\\n \\"Data\\": \\"\\",\\n \\"Code\\": \\"\\",\\n \\"Success\\": true\\n}","type":"json"}]', ], 'DeleteOuterAccount' => [ 'methods' => ['get'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => ['operationType' => 'delete', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'OuterAccountId', 'in' => 'query', 'schema' => ['description' => '外部账号ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123456'], ], [ 'name' => 'OuterAccountType', 'in' => 'query', 'schema' => ['description' => '外部账号类型。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'aliyun'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'Schema of Response', 'type' => 'object', 'properties' => [ 'Message' => ['description' => '状态码描述。', 'type' => 'string', 'example' => 'xxxx'], 'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165'], 'Data' => ['description' => '是否成功。取值：'."\n" .'- **true**：成功'."\n" .'- **false**：失败。', 'type' => 'boolean', 'example' => 'true'], 'Code' => ['description' => '状态码。返回200表示请求成功。', 'type' => 'string', 'example' => '200'], 'Success' => ['description' => '接口调用是否成功。', 'type' => 'boolean', 'example' => 'true'], ], ], ], ], 'errorCodes' => [ 500 => [ ['errorMessage' => 'A system error occurred. Please contact the administrator.', 'errorCode' => 'SystemError', 'description' => '系统错误，请联系管理员！'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": true,\\n \\"Code\\": \\"200\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"\\n xxxx\\n EE338D98-9BD3-4413-B165\\n true\\n 200\\n true\\n","errorExample":""}]', 'title' => '删除外部账号', 'summary' => '调用DeleteOuterAccount根据外部账号ID删除外部账号。', 'changeSet' => [ ['createdAt' => '2021-06-01T14:36:01.000Z', 'description' => 'OpenAPI 下线'], ], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [], ], 'DeleteQualityProject' => [ 'methods' => ['post', 'get'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => ['operationType' => 'delete', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => ['type' => 'string', 'required' => true, 'docRequired' => true], ], [ 'name' => 'ProjectId', 'in' => 'query', 'schema' => ['type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '9223372036854775807', 'minimum' => '0', 'default' => '1'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Message' => ['type' => 'string'], 'RequestId' => ['type' => 'string'], 'Data' => ['type' => 'string'], 'Code' => ['type' => 'string'], 'Success' => ['type' => 'boolean'], ], ], ], ], 'errorCodes' => [ 500 => [ ['errorMessage' => 'A system error occurred. Please contact the administrator.', 'errorCode' => 'SystemError', 'description' => '系统错误，请联系管理员！'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'changeSet' => [], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [], 'responseDemo' => '[{"errorExample":"","example":"{\\n \\"Message\\": \\"\\",\\n \\"RequestId\\": \\"\\",\\n \\"Data\\": \\"\\",\\n \\"Code\\": \\"\\",\\n \\"Success\\": true\\n}","type":"json"}]', ], 'DeleteQualityRule' => [ 'methods' => ['post', 'get'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => ['operationType' => 'delete', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => ['type' => 'string', 'required' => true, 'docRequired' => true], ], [ 'name' => 'Id', 'in' => 'query', 'schema' => ['type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Message' => ['type' => 'string'], 'RequestId' => ['type' => 'string'], 'Data' => ['type' => 'string'], 'Code' => ['type' => 'string'], 'Success' => ['type' => 'boolean'], ], ], ], ], 'errorCodes' => [ 500 => [ ['errorMessage' => 'A system error occurred. Please contact the administrator.', 'errorCode' => 'SystemError', 'description' => '系统错误，请联系管理员！'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'changeSet' => [], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [], 'responseDemo' => '[{"errorExample":"","example":"{\\n \\"Message\\": \\"\\",\\n \\"RequestId\\": \\"\\",\\n \\"Data\\": \\"\\",\\n \\"Code\\": \\"\\",\\n \\"Success\\": true\\n}","type":"json"}]', ], 'DeleteSkillGroup' => [ 'methods' => ['get'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'systemTags' => ['operationType' => 'delete', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'OuterGroupType', 'in' => 'query', 'schema' => ['description' => '外部技能组类型,有以下枚举值： 1：热线 2：在线'."\n" .'4：工单', 'type' => 'string', 'required' => false, 'example' => '2'], ], [ 'name' => 'OuterGroupId', 'in' => 'query', 'schema' => ['description' => '外部技能组id', 'type' => 'string', 'required' => false, 'example' => '123456'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => ['description' => '错误描述', 'type' => 'string', 'example' => 'xxxx'], 'RequestId' => ['description' => '请求ID，用于跟踪错误原因', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165'], 'Data' => ['description' => '数据', 'type' => 'boolean', 'example' => 'true'], 'Code' => ['description' => '错误编码', 'type' => 'string', 'example' => 'Success'], 'Success' => ['description' => '接口调用是否成功', 'type' => 'boolean', 'example' => 'true'], ], ], ], ], 'errorCodes' => [ 500 => [ ['errorMessage' => 'A system error occurred. Please contact the administrator.', 'errorCode' => 'SystemError', 'description' => '系统错误，请联系管理员！'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": true,\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\ntrue\\nSuccess\\ntrue","errorExample":""}]', 'title' => '删除技能组', 'summary' => '根据技能组id、技能组渠道类型，删除外部技能组。', 'changeSet' => [ ['createdAt' => '2021-06-01T14:36:01.000Z', 'description' => 'OpenAPI 下线'], ], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [], ], 'DescribeRecordData' => [ 'methods' => ['post', 'get'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'get', 'riskType' => 'none', 'chargeType' => 'free', 'abilityTreeCode' => '15566', 'abilityTreeNodes' => ['FEATUREaiccsA3JJUR'], 'autoTest' => true, 'tenantRelevance' => 'publicInformation', ], 'parameters' => [ [ 'name' => 'ProdCode', 'in' => 'query', 'schema' => ['description' => '产品名称。默认取值：**aiccs**。', 'type' => 'string', 'required' => false, 'example' => 'aiccs', 'default' => 'aiccs'], ], [ 'name' => 'AccountType', 'in' => 'query', 'schema' => ['description' => '帐户类型。', 'type' => 'string', 'required' => false, 'example' => 'BUC_TYPE'], ], [ 'name' => 'AccountId', 'in' => 'query', 'schema' => ['description' => '帐户ID。', 'type' => 'string', 'required' => false, 'example' => '2235****'], ], [ 'name' => 'Acid', 'in' => 'query', 'schema' => ['description' => '会话ID。', 'type' => 'string', 'required' => false, 'example' => '1004849****'], ], [ 'name' => 'SecLevel', 'in' => 'query', 'schema' => ['description' => '录音脱敏等级。取值范围：**1-4**。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '2'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'Schema of Response', 'type' => 'object', 'properties' => [ 'Acid' => ['description' => '会话ID。', 'type' => 'string', 'example' => '1004849****'], 'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165'], 'Message' => ['description' => '状态码描述。', 'type' => 'string', 'example' => 'OK'], 'OssLink' => ['description' => '录音文件链接。', 'type' => 'string', 'example' => 'https://****'], 'AgentId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => '1212****'], 'Code' => ['description' => '状态码。返回200表示请求成功。', 'type' => 'string', 'example' => '200'], ], ], ], ], 'errorCodes' => [ 400 => [ ['errorMessage' => 'Insufficient permissions. Please contact the primary account administrator.', 'errorCode' => 'Permission.NotAuthorized', 'description' => '权限不足，请联系主账号管理员'], ['errorMessage' => 'Parameter error.', 'errorCode' => 'Parameter.Error', 'description' => '参数错误'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Acid\\": \\"1004849****\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Message\\": \\"OK\\",\\n \\"OssLink\\": \\"https://****\\",\\n \\"AgentId\\": \\"1212****\\",\\n \\"Code\\": \\"200\\"\\n}","errorExample":""},{"type":"xml","example":"\\n 1004849****\\n EE338D98-9BD3-4413-B165\\n OK\\n https://****\\n 1212****\\n 200\\n","errorExample":""}]', 'title' => '获取通话记录', 'summary' => '调用DescribeRecordData接口获取通话信息。', 'changeSet' => [], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [ [ 'operationType' => 'get', 'ramAction' => [ 'action' => 'aiccs:DescribeRecordData', 'authLevel' => 'operate', 'actionConditions' => [], 'resources' => [ ['validationType' => 'always', 'product' => 'AICCS', 'resourceType' => '全部资源', 'arn' => '*'], ], ], ], ], ], 'EditQualityProject' => [ 'methods' => ['post', 'get'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => ['operationType' => 'none', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => ['type' => 'string', 'required' => true, 'docRequired' => true], ], [ 'name' => 'ProjectId', 'in' => 'query', 'schema' => ['type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '0'], ], [ 'name' => 'ProjectName', 'in' => 'formData', 'schema' => ['type' => 'string', 'required' => true, 'docRequired' => true], ], [ 'name' => 'CheckFreqType', 'in' => 'query', 'schema' => ['type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'maximum' => '100', 'minimum' => '1'], ], [ 'name' => 'ProjectVersion', 'in' => 'query', 'schema' => ['type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'maximum' => '100', 'minimum' => '1'], ], [ 'name' => 'ScopeType', 'in' => 'query', 'schema' => ['type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'maximum' => '100', 'minimum' => '1'], ], [ 'name' => 'TimeRangeStart', 'in' => 'query', 'schema' => ['type' => 'string', 'required' => false], ], [ 'name' => 'TimeRangeEnd', 'in' => 'query', 'schema' => ['type' => 'string', 'required' => false], ], [ 'name' => 'AnalysisIds', 'in' => 'query', 'style' => 'repeatList', 'schema' => [ 'type' => 'array', 'items' => ['type' => 'integer', 'format' => 'int64'], 'required' => true, 'maxItems' => 3, ], ], [ 'name' => 'DepList', 'in' => 'query', 'style' => 'repeatList', 'schema' => [ 'type' => 'array', 'items' => ['type' => 'integer', 'format' => 'int64'], 'required' => false, 'maximum' => '9223372036854775807', 'minimum' => '0', 'maxItems' => 3, ], ], [ 'name' => 'GroupList', 'in' => 'query', 'style' => 'repeatList', 'schema' => [ 'type' => 'array', 'items' => ['type' => 'integer', 'format' => 'int64'], 'required' => false, 'maximum' => '9223372036854775807', 'minimum' => '0', 'maxItems' => 3, ], ], [ 'name' => 'ServicerList', 'in' => 'query', 'style' => 'repeatList', 'schema' => [ 'type' => 'array', 'items' => ['type' => 'string'], 'required' => false, 'maxItems' => 3, ], ], [ 'name' => 'ChannelTouchType', 'in' => 'query', 'style' => 'repeatList', 'schema' => [ 'type' => 'array', 'items' => ['type' => 'integer', 'format' => 'int32'], 'required' => true, 'maxItems' => 3, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Message' => ['type' => 'string'], 'RequestId' => ['type' => 'string'], 'Data' => [ 'type' => 'array', 'items' => [ 'type' => 'object', 'properties' => [ 'InstanceId' => ['type' => 'string'], 'Version' => ['type' => 'integer', 'format' => 'int32'], 'ProjectId' => ['type' => 'integer', 'format' => 'int64'], ], ], ], 'Code' => ['type' => 'string'], 'Success' => ['type' => 'boolean'], ], ], ], ], 'errorCodes' => [ 500 => [ ['errorMessage' => 'A system error occurred. Please contact the administrator.', 'errorCode' => 'SystemError', 'description' => '系统错误，请联系管理员！'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'changeSet' => [], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [], 'responseDemo' => '[{"errorExample":"","example":"{\\n \\"Message\\": \\"\\",\\n \\"RequestId\\": \\"\\",\\n \\"Data\\": [\\n {\\n \\"InstanceId\\": \\"\\",\\n \\"Version\\": 0,\\n \\"ProjectId\\": 0\\n }\\n ],\\n \\"Code\\": \\"\\",\\n \\"Success\\": true\\n}","type":"json"}]', ], 'EditQualityRule' => [ 'methods' => ['post', 'get'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => ['operationType' => 'none', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => ['type' => 'string', 'required' => true, 'docRequired' => true], ], [ 'name' => 'Name', 'in' => 'formData', 'schema' => ['type' => 'string', 'required' => true, 'docRequired' => true], ], [ 'name' => 'RuleTag', 'in' => 'formData', 'schema' => ['type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true], ], [ 'name' => 'MatchType', 'in' => 'formData', 'schema' => ['type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'maximum' => '1000', 'minimum' => '1'], ], [ 'name' => 'QualityRuleId', 'in' => 'formData', 'schema' => ['type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true], ], [ 'name' => 'KeyWords', 'in' => 'formData', 'style' => 'repeatList', 'schema' => [ 'type' => 'array', 'items' => ['type' => 'string'], 'required' => true, 'maxItems' => 3, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Message' => ['type' => 'string'], 'RequestId' => ['type' => 'string'], 'Code' => ['type' => 'string'], 'Success' => ['type' => 'boolean'], ], ], ], ], 'errorCodes' => [ 500 => [ ['errorMessage' => 'The specified parameter is invalid.', 'errorCode' => 'InvalidParameter', 'description' => '传入参数不正确'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'changeSet' => [], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [], 'responseDemo' => '[{"errorExample":"","example":"{\\n \\"Message\\": \\"\\",\\n \\"RequestId\\": \\"\\",\\n \\"Code\\": \\"\\",\\n \\"Success\\": true\\n}","type":"json"}]', ], 'EditQualityRuleTag' => [ 'methods' => ['post', 'get'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => ['operationType' => 'none', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => ['type' => 'string', 'required' => true, 'docRequired' => true], ], [ 'name' => 'AnalysisTypes', 'in' => 'query', 'style' => 'repeatList', 'schema' => [ 'type' => 'array', 'items' => [ 'type' => 'object', 'properties' => [ 'Id' => ['type' => 'integer', 'format' => 'int64', 'required' => false], 'Name' => ['type' => 'string', 'required' => false], ], ], 'required' => true, 'maxItems' => 100, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Message' => ['type' => 'string'], 'RequestId' => ['type' => 'string'], 'Data' => ['type' => 'string'], 'Code' => ['type' => 'string'], 'Success' => ['type' => 'boolean'], ], ], ], ], 'errorCodes' => [ 500 => [ ['errorMessage' => 'A system error occurred. Please contact the administrator.', 'errorCode' => 'SystemError', 'description' => '系统错误，请联系管理员！'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'changeSet' => [], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [], 'responseDemo' => '[{"errorExample":"","example":"{\\n \\"Message\\": \\"\\",\\n \\"RequestId\\": \\"\\",\\n \\"Data\\": \\"\\",\\n \\"Code\\": \\"\\",\\n \\"Success\\": true\\n}","type":"json"}]', ], 'EncryptPhoneNum' => [ 'summary' => '调用EncryptPhoneNum将用户手机号码进行加密。', 'methods' => ['get'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => ['operationType' => 'none', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => ['title' => '实例Id', 'description' => 'AICCS实例ID。可在智能联络中心控制台上获取。', 'type' => 'string', 'required' => true, 'example' => 'ccc_xp_pre***'], ], [ 'name' => 'PhoneNum', 'in' => 'query', 'schema' => ['title' => '号码明文', 'description' => '号码明文。', 'type' => 'string', 'required' => true, 'example' => '130****0000'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Schema of Response', 'description' => 'Schema of Response', 'type' => 'object', 'properties' => [ 'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165'], 'Message' => ['title' => '错误信息', 'description' => '状态码描述。', 'type' => 'string', 'example' => 'xxxx'], 'Data' => ['title' => '加密后密文', 'description' => '加密后密文。', 'type' => 'string', 'example' => '20nJ****/9Fl/kxx/***7'], 'Code' => ['title' => '错误码', 'description' => '状态码。返回200表示请求成功。', 'type' => 'string', 'example' => '200'], 'Success' => ['title' => '接口调用是否成功', 'description' => '接口调用是否成功。', 'type' => 'boolean', 'example' => 'true'], ], ], ], ], 'errorCodes' => [ 500 => [ ['errorMessage' => 'A system error occurred. Please contact the administrator.', 'errorCode' => 'SystemError', 'description' => '系统错误，请联系管理员！'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Message\\": \\"xxxx\\",\\n \\"Data\\": \\"20nJ****/9Fl/kxx/***7\\",\\n \\"Code\\": \\"200\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"\\n EE338D98-9BD3-4413-B165\\n true\\n 200\\n xxxx\\n 20nJ****/9Fl/kxx/***7\\n","errorExample":""}]', 'title' => '将用户手机号码进行加密', 'changeSet' => [ ['createdAt' => '2021-04-25T12:05:56.000Z', 'description' => 'OpenAPI 下线'], ], 'flowControl' => [ 'flowControlList' => [ ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'EncryptPhoneNum'], ], ], 'ramActions' => [], ], 'FetchCall' => [ 'methods' => ['post'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => ['operationType' => 'none', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => ['description' => '客户请求唯一id，用于幂等校验，可以用uuid生成', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d'], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => ['description' => 'AICCS实例ID，在智能联络中心控制台上可以看到', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***'], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => ['description' => '坐席账号名称（坐席登录名）', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com'], ], [ 'name' => 'CallId', 'in' => 'formData', 'schema' => ['description' => '入呼后，websocket中的acid', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719786'], ], [ 'name' => 'JobId', 'in' => 'formData', 'schema' => ['description' => '入呼后，websocket中的jobId', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719787'], ], [ 'name' => 'ConnectionId', 'in' => 'formData', 'schema' => ['description' => '入呼后，websocket中的connId', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719788'], ], [ 'name' => 'HoldConnectionId', 'in' => 'formData', 'schema' => ['description' => '入呼后，websocket中的holdConnId（ 仅在双步转时传入）', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '0'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => ['description' => '错误描述', 'type' => 'string', 'example' => 'xxxx'], 'RequestId' => ['description' => '请求ID，用于跟踪错误原因', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165'], 'Code' => ['description' => '错误编码', 'type' => 'string', 'example' => 'Success'], 'Success' => ['description' => '接口调用是否成功', 'type' => 'boolean', 'example' => 'true'], ], ], ], ], 'errorCodes' => [ 500 => [ ['errorMessage' => 'The specified agent does not exist.', 'errorCode' => 'NoAgentFound', 'description' => '没有找到指定坐席'], ['errorMessage' => 'The specified tenant does not exist.', 'errorCode' => 'NoTenantFound', 'description' => '没有发现租户实例'], ['errorMessage' => 'A system error occurred. Please contact the administrator.', 'errorCode' => 'SystemError', 'description' => '系统错误，请联系管理员！'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', 'title' => '取回通话信息', 'summary' => '取回\\恢复通话。', 'changeSet' => [], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [], ], 'FinishHotlineService' => [ 'methods' => ['post'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => ['operationType' => 'none', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => ['description' => '客户请求唯一ID。用于幂等校验，可以用UUID生成。', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d'], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => ['description' => 'AICCS实例ID。'."\n" .'您可以在[智能联络中心控制台](https://aiccs.console.aliyun.com/overview)左侧导航栏的实例管理中获取。'."\n", 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***'], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => ['description' => '坐席账号名称，即账号注册时填写的手机或邮箱。实例内唯一。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'username@example.com'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => ['description' => '状态码描述。', 'type' => 'string', 'example' => 'OK'], 'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165'], 'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int64', 'example' => '200'], 'Code' => ['description' => '状态码。返回Success表示请求成功。', 'type' => 'string', 'example' => 'Success'], 'Success' => ['description' => '接口调用是否成功。'."\n" .'- **true**：成功。'."\n" .'- **false**：失败。', 'type' => 'boolean', 'example' => 'true'], ], ], ], ], 'errorCodes' => [ 500 => [ ['errorMessage' => 'The specified tenant does not exist.', 'errorCode' => 'NoTenantFound', 'description' => '没有发现租户实例'], ['errorMessage' => 'A system error occurred. Please contact the administrator.', 'errorCode' => 'SystemError', 'description' => '系统错误，请联系管理员！'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"OK\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"HttpStatusCode\\": 200,\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"\\n OK\\n EE338D98-9BD3-4413-B165\\n Success\\n true\\n 200\\n","errorExample":""}]', 'title' => '结束热线服务', 'summary' => '根据实例ID、坐席账号名称结束热线服务。', 'description' => '### QPS限制'."\n" .'- 单用户调用频率：不限流。'."\n" .'- API频率：100次/秒。'."\n" ."\n" .'> 如果多个用户的总调用超过API频率也会触发流控。', 'changeSet' => [ ['createdAt' => '2021-05-12T03:54:58.000Z', 'description' => 'OpenAPI 下线'], ], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [], ], 'GenerateWebSocketSign' => [ 'methods' => ['post'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => ['operationType' => 'none', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => ['description' => '客户请求唯一ID。用于幂等校验，可以用UUID生成。', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-****-70b6a298d94d'], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => ['description' => 'AICCS实例ID。'."\n" .'您可以在[智能联络中心控制台](https://aiccs.console.aliyun.com/overview)左侧导航栏的实例管理中获取。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***'], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => ['description' => '坐席账号名称，即账号注册时填写的手机或邮箱。实例内唯一。 ', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'username@example.com'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => '返回数据。', 'type' => 'object', 'properties' => [ 'Message' => ['description' => '状态码描述。', 'type' => 'string', 'example' => 'OK'], 'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165'], 'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int64', 'example' => '200'], 'Data' => ['description' => 'MessageBox消息通道签名码。', 'type' => 'string', 'example' => 'dnthF_oinHg7JMJDmKqex3UxDD7'], 'Code' => ['description' => '状态码。返回Success表示请求成功。', 'type' => 'string', 'example' => 'Success'], 'Success' => ['description' => '调用接口是否成功。取值：'."\n" .'- **true**：成功。'."\n" .'- **false**：失败。'."\n", 'type' => 'boolean', 'example' => 'true'], ], ], ], ], 'errorCodes' => [ 500 => [ ['errorMessage' => 'The specified agent does not exist.', 'errorCode' => 'NoAgentFound', 'description' => '没有找到指定坐席'], ['errorMessage' => 'The specified tenant does not exist.', 'errorCode' => 'NoTenantFound', 'description' => '没有发现租户实例'], ['errorMessage' => 'A system error occurred. Please contact the administrator.', 'errorCode' => 'SystemError', 'description' => '系统错误，请联系管理员！'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"OK\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"HttpStatusCode\\": 200,\\n \\"Data\\": \\"dnthF_oinHg7JMJDmKqex3UxDD7\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"\\n OK\\n EE338D98-9BD3-4413-B165\\n dnthF_oinHg7JMJDmKqex3UxDD7\\n Success\\n true\\n 200\\n","errorExample":""}]', 'title' => '生成MessageBox通道签名', 'summary' => '根据AICCS实例ID和坐席账号名称，生成消息通道访问签名。', 'description' => '- 您可以通过此接口生成消息通道访问签名，返回参数的**Data**即为MessageBox消息通道签名码。 '."\n" ."\n" .'- 调用前建议您确认AICCS实例ID，请参考[请求参数](#api-detail-35)描述中的指引获取。'."\n" ."\n" .'### QPS限制'."\n" .'- 单用户调用频率：不限流。'."\n" .'- API频率：100次/秒。'."\n" ."\n" .'> 如果多个用户的总调用超过API频率也会触发流控。', 'changeSet' => [ ['createdAt' => '2021-05-12T03:54:58.000Z', 'description' => 'OpenAPI 下线'], ], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [], ], 'GetAgent' => [ 'methods' => ['get'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => ['operationType' => 'get', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'query', 'schema' => ['title' => 'js sdk中自动生成的鉴权token', 'description' => '客户请求唯一ID。用于幂等校验，可以用UUID生成。', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d'], ], [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => ['description' => 'AICCS实例ID。'."\n" .'您可以在[智能联络中心控制台](https://aiccs.console.aliyun.com/overview)左侧导航栏的实例管理中获取。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***'], ], [ 'name' => 'AccountName', 'in' => 'query', 'schema' => ['description' => '坐席账号名称，即账号注册时填写的手机或邮箱。实例内唯一。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'username@example.com'], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165'], 'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int64', 'example' => '200'], 'Data' => [ 'description' => '坐席数据。', 'type' => 'object', 'properties' => [ 'Status' => ['description' => '坐席状态。取值：'."\n" ."\n" .'- **0**：正常'."\n" .'- **1**：冻结'."\n" .'- **2**：删除'."\n" ."\n" .'> 只有正常的状态，才可进行业务活动。', 'type' => 'integer', 'format' => 'int32', 'example' => '0'], 'TenantId' => ['description' => '坐席所属的租户ID，与请求参数中的实例ID相对应。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'], 'GroupList' => [ 'description' => '坐席所属技能组信息。', 'type' => 'array', 'items' => [ 'description' => '技能组信息。', 'type' => 'object', 'properties' => [ 'Description' => ['description' => '技能组描述', 'type' => 'string', 'example' => '自动化技能组'], 'DisplayName' => ['description' => '技能组对外显示名称。', 'type' => 'string', 'example' => '自动化技能组'], 'SkillGroupId' => ['description' => '技能组ID。', 'type' => 'integer', 'format' => 'int64', 'example' => '123456'], 'ChannelType' => ['description' => '技能组渠道类型', 'type' => 'integer', 'format' => 'int32', 'example' => '1'], 'Name' => ['description' => '技能组名称。', 'type' => 'string', 'example' => '自动化技能组'], ], ], ], 'DisplayName' => ['description' => '坐席对外显示名称。', 'type' => 'string', 'example' => 'XX测试'], 'AgentId' => ['description' => '坐席ID。', 'type' => 'integer', 'format' => 'int64', 'example' => '222222'], 'AccountName' => ['description' => '坐席账号名称，即账号注册时填写的手机或邮箱。实例内唯一。', 'type' => 'string', 'example' => 'username@example.com'], ], ], 'Code' => ['description' => '状态码。返回Success表示请求成功。', 'type' => 'string', 'example' => 'Success'], 'Success' => ['description' => '调用接口是否成功。取值：'."\n" .'- **true**：成功。'."\n" .'- **false**：失败。', 'type' => 'boolean', 'example' => 'true'], ], ], ], ], 'errorCodes' => [ 500 => [ ['errorMessage' => 'The specified agent does not exist.', 'errorCode' => 'NoAgentFound', 'description' => '没有找到指定坐席'], ['errorMessage' => 'The specified tenant does not exist.', 'errorCode' => 'NoTenantFound', 'description' => '没有发现租户实例'], ['errorMessage' => 'A system error occurred. Please contact the administrator.', 'errorCode' => 'SystemError', 'description' => '系统错误，请联系管理员！'], ], ], 'staticInfo' => ['returnType' => 'synchronous'], 'responseDemo' => '[{"type":"json","example":"{\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"HttpStatusCode\\": 200,\\n \\"Data\\": {\\n \\"Status\\": 0,\\n \\"TenantId\\": 0,\\n \\"GroupList\\": [\\n {\\n \\"Description\\": \\"自动化技能组\\",\\n \\"DisplayName\\": \\"自动化技能组\\",\\n \\"SkillGroupId\\": 123456,\\n \\"ChannelType\\": 1,\\n \\"Name\\": \\"自动化技能组\\"\\n }\\n ],\\n \\"DisplayName\\": \\"XX测试\\",\\n \\"AgentId\\": 222222,\\n \\"AccountName\\": \\"username@example.com\\"\\n },\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"\\n EE338D98-9BD3-4413-B165\\n \\n 0\\n 刘测试\\n 222222\\n \\n 自动化技能组\\n 自动化技能组\\n 1\\n 123456\\n 自动化技能组\\n \\n 123@123.com\\n 0\\n \\n Success\\n true\\n 200\\n","errorExample":""}]', 'title' => '获取坐席信息', 'summary' => '根据实例ID、坐席账号名称查询悉犀客服工作台坐席信息，如坐席ID等。', 'description' => '- 调用此接口前，请您确认AICCS的实例信息及坐席账号名称，请参考[请求参数](#api-detail-35)描述中的指引获取。'."\n" .'- 已删除的坐席也支持查询，请您查看返回参数中的**Status**参数值，若取值为2，则表示该坐席已删除。'."\n" ."\n" .'### QPS限制'."\n" .'- 单用户调用频率：不限流。'."\n" .'- API频率：100次/秒。'."\n" ."\n" .'> 如果多个用户的总调用超过API频率也会触发流控。', 'changeSet' => [ ['createdAt' => '2021-05-12T03:54:58.000Z', 'description' => 'OpenAPI 下线'], ], 'flowControl' => [ 'flowControlList' => [], ], 'ramActions' => [], ], 'GetAgentBasisStatus' => [ 'summary' => '获取热线监控下坐席纬度状态量。支持实例、时间区间、坐席、部门分组查询。', 'methods' => ['get'], 'schemes' => ['http', 'https'], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => ['operationType' => 'get', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'publicInformation'], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => ['title' => 'AICCS实例ID，在智能联络中心控制台上可以看到', 'description' => 'AICCS实例ID。'."\n" .'您可以在[智能联络中心控制台](https://aiccs.console.aliyun.com/overview)左侧导航栏的**实例管理**中获取。', 'type' => 'string', 'required' => true, 'example' => 'ccc_xp_pre-cn-***'], ], [ 'name' => 'StartDate', 'in' => 'query', 'schema' => ['title' => '开始日期时间戳（毫秒）', 'description' => '开始日期时间戳。单位：毫秒。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1615083365000'], ], [ 'name' => 'EndDate', 'in' => 'query', 'schema' => ['title' => '结束日期时间戳（毫秒）', 'description' => '结束日期时间戳。单位：毫秒。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1617761765000'], ], [ 'name' => 'PageSize', 'in' => 'query', 'schema' => ['title' => '每页大小（默认为10)', 'description' => '每页大小。取值大于**0**，默认值：**20**。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '20'], ], [ 'name' => 'CurrentPage', 'in' => 'query', 'schema' => ['title' => '当前页（默认为1）', 'description' => '当前页。取值大于**0**，默认值：**1**。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'], ], [ 'name' => 'AgentIds', 'in' => 'query', 'style' => 'simple', 'schema' => [ 'title' => '坐席id列表', 'description' => '坐席ID列表。', 'type' => 'array', 'items' => ['description' => '坐席ID。'."\n" ."\n" .'可调用[GetAgent](https://help.aliyun.com/zh/aiccs/developer-reference/api-aiccs-2019-10-15-getagent)接口，查看返回参数的**AgentId**，即坐席ID。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '["2256****","2257****"]'], 'required' => false, ], ], [ 'name' => 'DepIds', 'in' => 'query', 'style' => 'simple', 'schema' => [ 'title' => '部门id列表', 'description' => '部门ID列表。', 'type' => 'array', 'items' => ['description' => '部门ID。'."\n" ."\n" .'可调用[GetAllDepartment](https://help.aliyun.com/zh/aiccs/developer-reference/api-aiccs-2019-10-15-getalldepartment)接口，查看返回参数的**DepartmentId**，即部门ID。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '["6083****","6084****"]'], 'required' => false, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Schema of Response', 'description' => 'Schema of Response', 'type' => 'object', 'properties' => [ 'RequestId' => ['title' => '请求ID，用于跟踪错误原因', 'description' => '请求ID。', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165'], 'Message' => ['title' => '错误描述', 'description' => '状态码描述。', 'type' => 'string', 'example' => 'OK'], 'Data' => [ 'title' => 'data', 'description' => '数据列表。', 'type' => 'object', 'properties' => [ 'TotalNum' => ['title' => '总记录数', 'description' => '总记录数。', 'type' => 'integer', 'format' => 'int32', 'example' => '4'], 'PageNum' => ['title' => '当前页数', 'description' => '当前页数。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'], 'PageSize' => ['title' => '页大小', 'description' => '每页大小。', 'type' => 'integer', 'format' => 'int32', 'example' => '2000'], 'Rows' => ['title' => '信息为list