'1.0', 'info' => [ 'style' => 'RPC', 'product' => 'scsp', 'version' => '2020-07-02', ], 'directories' => [ [ 'id' => 102934, 'title' => null, 'type' => 'directory', 'children' => [ 'QueryHotlineDashboard', ], ], [ 'id' => 102936, 'title' => null, 'type' => 'directory', 'children' => [ 'QueryServicerById', 'QueryServicerByDepartmentAndMixName', 'CreateAgent', 'DeleteAgent', 'UpdateAgent', 'GetAgent', 'GetHotlineAgentDetail', 'ListAgentBySkillGroupId', 'ListOutboundPhoneNumber', 'GetHotlineWaitingNumber', 'TransferCallToAgent', ], ], [ 'id' => 102939, 'title' => null, 'type' => 'directory', 'children' => [ 'GetAllDepartment', ], ], [ 'id' => 102941, 'title' => null, 'type' => 'directory', 'children' => [ 'CreateOuterCallCenterData', 'StartHotlineService', 'ListHotlineRecord', 'QueryHotlineSession', 'GetHotlineAgentDetailReport', 'GetHotlineAgentStatus', 'GetHotlineGroupDetailReport', 'GetOuterCallCenterDataList', 'SendHotlineHeartBeat', 'SuspendHotlineService', 'TransferCallToPhone', 'TransferCallToSkillGroup', 'TransferToThirdCall', 'FinishHotlineService', ], ], [ 'id' => 102966, 'title' => null, 'type' => 'directory', 'children' => [ 'CreateRole', 'DisableRole', 'EnableRole', ], ], [ 'id' => 102970, 'title' => null, 'type' => 'directory', 'children' => [ 'CreateTicket', 'UpdateTicket', 'QueryTicketActions', 'QueryTicketCount', 'QueryTickets', 'SearchTicketById', 'SearchTicketByPhone', 'SearchTicketList', 'AssignTicket', 'CloseTicket', 'ExecuteActivity', ], ], [ 'id' => 102982, 'title' => null, 'type' => 'directory', 'children' => [ 'AnswerCall', 'AppMessagePush', 'ChangeChatAgentStatus', 'CreateCustomer', 'CreateEntityIvrRoute', 'CreateSkillGroup', 'CreateSubTicket', 'CreateThirdSsoAgent', 'createTicketWithBizData', 'DeleteEntityRoute', 'EditEntityRoute', 'FetchCall', 'GenerateWebSocketSign', 'GetAuthInfo', 'GetByForeignId', 'GetCallsPerDay', 'GetCMSIdByForeignId', 'GetEntityRoute', 'GetEntityRouteList', 'GetEntityTagRelation', 'GetGrantedRoleIds', 'GetNumLocation', 'GetOutbounNumList', 'GetTagList', 'GetTicketByCaseId', 'GetTicketTemplateSchema', 'GetUserToken', 'GrantRoles', 'HangupCall', 'HangupThirdCall', 'HoldCall', 'JoinThirdCall', 'ListSkillGroup', 'QueryRelationTickets', 'QueryRingDetailList', 'QueryServiceConfig', 'QuerySkillGroups', 'RemoveSkillGroup', 'SendOutboundCommand', 'StartCall', 'StartCallV2', 'StartChatWork', 'UpdateCustomer', 'UpdateEntityTagRelation', 'UpdateRingStatus', 'UpdateRole', 'UpdateSkillGroup', 'ListAllHotLineSkillGroups', 'AnwserAgentMonitor', 'GetForeignIdByCMSId', 'HangUpAgentMonitor', 'StartAgentMonitor', 'BindAgentHotlinePhone', 'GetHotlineAgentDetailWithChannel', 'GetAgentHotlinePhone', 'GetAgentHotline', 'UnbindAgentHotlinePhone', 'GetAgentWorkStatus', 'SendVerificationCode', 'StartHotlineWork', 'FinishHotlineServiceNew', 'GetOnlineTouchSessionList', ], ], ], 'components' => [ 'schemas' => [], ], 'apis' => [ 'QueryHotlineDashboard' => [ 'summary' => '查询薪资面板', 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'title' => 'A short description of struct', 'description' => '', 'type' => 'string', 'required' => true, 'example' => 'ccc_xp_***', ], ], [ 'name' => 'StartDate', 'in' => 'query', 'schema' => [ 'title' => '开始时间', 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'example' => '1636473600000', ], ], [ 'name' => 'EndDate', 'in' => 'query', 'schema' => [ 'title' => 'j结束时间', 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'example' => '1636473600000', ], ], [ 'name' => 'DepartmentIdList', 'in' => 'query', 'style' => 'json', 'schema' => [ 'title' => '部门标识列表', 'description' => '', 'type' => 'array', 'items' => [ 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '10', ], 'required' => false, ], ], [ 'name' => 'ServicerIdList', 'in' => 'query', 'style' => 'json', 'schema' => [ 'title' => '坐席标识列表', 'description' => '', 'type' => 'array', 'items' => [ 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '10', ], 'required' => false, ], ], [ 'name' => 'SortFieldList', 'in' => 'query', 'style' => 'json', 'schema' => [ 'title' => '排序字段集合', 'description' => '', 'type' => 'array', 'items' => [ 'type' => 'string', 'required' => false, 'example' => '10', ], 'required' => false, ], ], [ 'name' => 'CurrentPageNum', 'in' => 'query', 'schema' => [ 'title' => '当前页码', 'description' => '', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1', ], ], [ 'name' => 'PageSize', 'in' => 'query', 'schema' => [ 'title' => '页面大小', 'description' => '', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '10', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Schema of Response', 'description' => '', 'type' => 'object', 'properties' => [ 'RequestId' => [ 'title' => 'Id of the request', 'description' => '', 'type' => 'string', 'example' => 'ccc_xp_pre-cn-***', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => '200', ], 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'successful', ], 'Data' => [ 'description' => '', 'type' => 'object', 'properties' => [ 'Total' => [ 'title' => '查询结果条数', 'description' => '', 'type' => 'integer', 'format' => 'int32', 'example' => '100', ], 'Results' => [ 'description' => '', 'type' => 'array', 'items' => [ 'description' => '', 'type' => 'object', 'properties' => [ 'DateId' => [ 'title' => '日期', 'description' => '', 'type' => 'string', 'example' => '20211101', ], 'ServicerId' => [ 'title' => '坐席标识', 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '727272', ], 'ServicerShowName' => [ 'title' => '坐席对外展示名称', 'description' => '', 'type' => 'string', 'example' => '', ], 'ServicerRealName' => [ 'title' => '坐席真实姓名', 'description' => '', 'type' => 'string', 'example' => '', ], 'DepartmentId' => [ 'title' => '部门标识', 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '11212121', ], 'DepartmentName' => [ 'title' => '部门名称', 'description' => '', 'type' => 'string', 'example' => '', ], 'EffectiveInCalls' => [ 'title' => '有效呼入量', 'description' => '', 'type' => 'integer', 'format' => 'int32', 'example' => '10', ], 'EffectiveInServiceNotes' => [ 'title' => '有效呼入小计量', 'description' => '', 'type' => 'integer', 'format' => 'int32', 'example' => '9', ], 'EffectiveOutCalls' => [ 'title' => '有效外呼量', 'description' => '', 'type' => 'integer', 'format' => 'int32', 'example' => '20', ], 'EffectiveOutServiceNotes' => [ 'title' => '有效外呼小计量', 'description' => '', 'type' => 'integer', 'format' => 'int32', 'example' => '12', ], ], ], ], ], ], 'HttpStatusCode' => [ 'title' => 'http状态编码', 'description' => '', 'type' => 'integer', 'format' => 'int32', 'example' => '200', ], ], ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"RequestId\\": \\"ccc_xp_pre-cn-***\\",\\n \\"Success\\": true,\\n \\"Code\\": \\"200\\",\\n \\"Message\\": \\"successful\\",\\n \\"Data\\": {\\n \\"Total\\": 100,\\n \\"Results\\": [\\n {\\n \\"DateId\\": \\"20211101\\",\\n \\"ServicerId\\": 727272,\\n \\"ServicerShowName\\": \\"加油-小高\\",\\n \\"ServicerRealName\\": \\"加油-小高\\",\\n \\"DepartmentId\\": 11212121,\\n \\"DepartmentName\\": \\"加油组\\",\\n \\"EffectiveInCalls\\": 10,\\n \\"EffectiveInServiceNotes\\": 9,\\n \\"EffectiveOutCalls\\": 20,\\n \\"EffectiveOutServiceNotes\\": 12\\n }\\n ]\\n },\\n \\"HttpStatusCode\\": 200\\n}","errorExample":""},{"type":"xml","example":"\\n ccc_xp_pre-cn-***\\n true\\n 200\\n successful\\n \\n 100\\n \\n 20211101\\n 727272\\n 加油-小高\\n 加油-小高\\n 11212121\\n 加油组\\n 10\\n 9\\n 20\\n 12\\n \\n \\n 200\\n","errorExample":""}]', 'title' => 'QueryHotlineDashboard', ], 'QueryServicerById' => [ 'summary' => '根据坐席标识查询坐席详细信息', 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'title' => 'AICCS实例ID,在智能联络中心控制台上可以看到', 'type' => 'string', 'required' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'ServicerId', 'in' => 'query', 'schema' => [ 'title' => '坐席标识', 'type' => 'integer', 'format' => 'int64', 'required' => true, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Schema of Response', 'type' => 'object', 'properties' => [ 'RequestId' => [ 'title' => 'Id of the request', 'type' => 'string', ], 'Code' => [ 'title' => '状态码', 'type' => 'string', ], 'Message' => [ 'type' => 'string', ], 'Success' => [ 'type' => 'boolean', ], 'Data' => [ 'type' => 'object', 'properties' => [ 'ServicerId' => [ 'title' => '坐席标识', 'type' => 'integer', 'format' => 'int64', ], 'RealName' => [ 'title' => '真实名称', 'type' => 'string', ], 'UserStatus' => [ 'title' => '用户状态:0正常 1冻结 2删除 -2临时冻结', 'type' => 'integer', 'format' => 'int32', ], 'ShowName' => [ 'title' => '对外展示名', 'type' => 'string', ], 'AccountName' => [ 'title' => '登录名', 'type' => 'string', ], 'DepartmentId' => [ 'title' => '部门标识', 'type' => 'integer', 'format' => 'int64', ], ], ], ], ], ], ], ], 'QueryServicerByDepartmentAndMixName' => [ 'summary' => '分页查询客服信息通过部门和关键字', 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'title' => 'AICCS实例ID,在智能联络中心控制台上可以看到', 'type' => 'string', 'required' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'DepartmentIdList', 'in' => 'query', 'style' => 'json', 'schema' => [ 'title' => '部门标识列表', 'type' => 'array', 'items' => [ 'type' => 'integer', 'format' => 'int64', 'example' => '905', ], ], ], [ 'name' => 'KeyWord', 'in' => 'query', 'schema' => [ 'title' => '关键字', 'type' => 'string', ], ], [ 'name' => 'CurrentPageNum', 'in' => 'query', 'schema' => [ 'title' => '页码', 'type' => 'integer', 'format' => 'int64', 'example' => '1', ], ], [ 'name' => 'PageSize', 'in' => 'query', 'schema' => [ 'title' => '页大小', 'type' => 'integer', 'format' => 'int64', 'example' => '10', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Schema of Response', 'type' => 'object', 'properties' => [ 'RequestId' => [ 'title' => 'Id of the request', 'type' => 'string', ], 'Code' => [ 'type' => 'string', ], 'Message' => [ 'type' => 'string', ], 'Success' => [ 'type' => 'boolean', ], 'Data' => [ 'type' => 'object', 'properties' => [ 'Total' => [ 'type' => 'integer', 'format' => 'int32', ], 'Results' => [ 'type' => 'array', 'items' => [ 'type' => 'object', 'properties' => [ 'ServicerId' => [ 'type' => 'integer', 'format' => 'int64', ], 'RealName' => [ 'type' => 'string', ], 'UserStatus' => [ 'type' => 'integer', 'format' => 'int32', ], 'ShowName' => [ 'type' => 'string', ], 'AccountName' => [ 'type' => 'string', ], 'DepartmentId' => [ 'type' => 'integer', 'format' => 'int64', ], 'DepartmentName' => [ 'type' => 'string', ], ], ], ], ], ], ], ], ], ], ], 'CreateAgent' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'create', ], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'title' => 'js sdk中自动生成的鉴权token', 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], [ 'name' => 'DisplayName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '', ], ], [ 'name' => 'SkillGroupId', 'in' => 'formData', 'style' => 'flat', 'schema' => [ 'description' => '', 'type' => 'array', 'format' => 'int64', 'items' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '123456', ], 'required' => false, 'maxItems' => 200, ], ], [ 'name' => 'SkillGroupIdList', 'in' => 'formData', 'style' => 'flat', 'schema' => [ 'description' => '', 'type' => 'array', 'format' => 'int64', 'items' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '123456,145678', ], 'required' => false, 'maxItems' => 200, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Data' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '666666', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'HttpStatusCode' => [ 'type' => 'integer', 'format' => 'int64', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoSkillGroupSetFound', 'errorMessage' => 'The specified skill group set does not exist.', ], [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": 666666,\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true,\\n \\"HttpStatusCode\\": 0\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\n666666\\nSuccess\\ntrue","errorExample":""}]', ], 'DeleteAgent' => [ 'methods' => [ 'delete', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'delete', ], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'HttpStatusCode' => [ 'type' => 'integer', 'format' => 'int64', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', ], [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true,\\n \\"HttpStatusCode\\": 0\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'UpdateAgent' => [ 'methods' => [ 'put', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'update', ], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'DisplayName', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'SkillGroupId', 'in' => 'formData', 'style' => 'repeatList', 'schema' => [ 'type' => 'array', 'items' => [ 'type' => 'integer', 'format' => 'int64', ], 'required' => false, 'maxItems' => 200, ], ], [ 'name' => 'SkillGroupIdList', 'in' => 'formData', 'style' => 'repeatList', 'schema' => [ 'type' => 'array', 'items' => [ 'type' => 'integer', 'format' => 'int64', ], 'required' => false, 'maxItems' => 200, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Code' => [ 'type' => 'string', ], 'HttpStatusCode' => [ 'type' => 'integer', 'format' => 'int64', ], 'Message' => [ 'type' => 'string', ], 'RequestId' => [ 'type' => 'string', ], 'Success' => [ 'type' => 'boolean', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'InvalidOperation', 'errorMessage' => 'The operation is invalid.', ], [ 'errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', ], [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => null, ], 'GetAgent' => [ 'methods' => [ 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'get', ], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Data' => [ 'description' => '', 'type' => 'object', 'properties' => [ 'Status' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'example' => '0', ], 'DisplayName' => [ 'description' => '', 'type' => 'string', 'example' => '', ], 'AgentId' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '222222', ], 'GroupList' => [ 'description' => '', 'type' => 'array', 'items' => [ 'description' => '', 'type' => 'object', 'properties' => [ 'DisplayName' => [ 'description' => '', 'type' => 'string', 'example' => '', ], 'Description' => [ 'description' => '', 'type' => 'string', 'example' => '', ], 'ChannelType' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'example' => '1', ], 'SkillGroupId' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '123456', ], 'Name' => [ 'description' => '', 'type' => 'string', 'example' => '', ], ], ], ], 'AccountName' => [ 'description' => '', 'type' => 'string', 'example' => '123@123.com', ], 'TenantId' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '0', ], ], ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'HttpStatusCode' => [ 'type' => 'integer', 'format' => 'int64', ], 'Message' => [ 'type' => 'string', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', ], [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": {\\n \\"Status\\": 0,\\n \\"DisplayName\\": \\"刘测试\\",\\n \\"AgentId\\": 222222,\\n \\"GroupList\\": [\\n {\\n \\"DisplayName\\": \\"自动化技能组\\",\\n \\"Description\\": \\"自动化技能组\\",\\n \\"ChannelType\\": 1,\\n \\"SkillGroupId\\": 123456,\\n \\"Name\\": \\"自动化技能组\\"\\n }\\n ],\\n \\"AccountName\\": \\"123@123.com\\",\\n \\"TenantId\\": 0\\n },\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true,\\n \\"HttpStatusCode\\": 0,\\n \\"Message\\": \\"\\"\\n}","errorExample":""},{"type":"xml","example":"EE338D98-9BD3-4413-B165\\n\\n 0\\n 刘测试\\n 222222\\n \\n 自动化技能组\\n 自动化技能组\\n 1\\n 123456\\n 自动化技能组\\n \\n 123@123.com\\n 0\\n\\nSuccess\\ntrue","errorExample":""}]', ], 'GetHotlineAgentDetail' => [ 'methods' => [ 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'get', ], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Data' => [ 'description' => '', 'type' => 'object', 'properties' => [ 'AgentStatusCode' => [ 'description' => '', 'type' => 'string', 'example' => 'AgentCheckout', ], 'Token' => [ 'description' => '', 'type' => 'string', 'example' => 'dnthF_oinHg7JMJDmKqex3UxDD7', ], 'AgentId' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '555555', ], 'Assigned' => [ 'description' => '', 'type' => 'boolean', 'example' => 'false', ], 'RestType' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'example' => '1', ], 'AgentStatus' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'example' => '1', ], 'TenantId' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '0', ], ], ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'HttpStatusCode' => [ 'type' => 'integer', 'format' => 'int64', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', ], [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": {\\n \\"AgentStatusCode\\": \\"AgentCheckout\\",\\n \\"Token\\": \\"dnthF_oinHg7JMJDmKqex3UxDD7\\",\\n \\"AgentId\\": 555555,\\n \\"Assigned\\": false,\\n \\"RestType\\": 1,\\n \\"AgentStatus\\": 1,\\n \\"TenantId\\": 0\\n },\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true,\\n \\"HttpStatusCode\\": 0\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\n\\n AgentCheckout\\n dnthF_oinHg7JMJDmKqex3UxDD7\\n 555555\\n false\\n 1\\n 1\\n 0\\n\\nSuccess\\ntrue","errorExample":""}]', ], 'ListAgentBySkillGroupId' => [ 'methods' => [ 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'get', ], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'SkillGroupId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '1', 'example' => '666666', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Data' => [ 'description' => '', 'type' => 'array', 'items' => [ 'description' => '', 'type' => 'object', 'properties' => [ 'Status' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'example' => '0', ], 'DisplayName' => [ 'description' => '', 'type' => 'string', 'example' => '', ], 'AgentId' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '666666', ], 'AccountName' => [ 'description' => '', 'type' => 'string', 'example' => '123@123.com', ], 'TenantId' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '0', ], ], ], ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": [\\n {\\n \\"Status\\": 0,\\n \\"DisplayName\\": \\"刘测试\\",\\n \\"AgentId\\": 666666,\\n \\"AccountName\\": \\"123@123.com\\",\\n \\"TenantId\\": 0\\n }\\n ],\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\n\\n 0\\n 刘测试\\n 666666\\n 123@123.com\\n 0\\n\\nSuccess\\ntrue","errorExample":""}]', ], 'ListOutboundPhoneNumber' => [ 'methods' => [ 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'get', ], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '123@123.com', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Data' => [ 'description' => '', 'type' => 'array', 'items' => [ 'description' => '', 'type' => 'string', 'example' => '{9065446}', ], ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'HttpStatusCode' => [ 'type' => 'integer', 'format' => 'int64', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', ], [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": [\\n \\"{9065446}\\"\\n ],\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true,\\n \\"HttpStatusCode\\": 0\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\n{9065446}\\nSuccess\\ntrue","errorExample":""}]', ], 'GetHotlineWaitingNumber' => [ 'methods' => [ 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'get', ], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Data' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '2', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'HttpStatusCode' => [ 'type' => 'integer', 'format' => 'int64', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', ], [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": 2,\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true,\\n \\"HttpStatusCode\\": 0\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\n2\\nSuccess\\ntrue","errorExample":""}]', ], 'TransferCallToAgent' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], [ 'name' => 'TargetAccountName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '345@123.com', ], ], [ 'name' => 'CallId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719786', ], ], [ 'name' => 'JobId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719787', ], ], [ 'name' => 'ConnectionId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719788', ], ], [ 'name' => 'HoldConnectionId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '0', ], ], [ 'name' => 'Type', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '2', 'minimum' => '1', 'example' => '1', 'default' => '1', ], ], [ 'name' => 'IsSingleTransfer', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => 'true', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'GetAllDepartment' => [ 'summary' => '获取指定租户下的部门列表', 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'title' => 'AICCS实例ID,在智能联络中心控制台上可以看到', 'type' => 'string', 'required' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Schema of Response', 'type' => 'object', 'properties' => [ 'RequestId' => [ 'title' => 'Id of the request', 'type' => 'string', ], 'Code' => [ 'type' => 'string', ], 'Message' => [ 'type' => 'string', ], 'Data' => [ 'type' => 'array', 'items' => [ 'type' => 'object', 'properties' => [ 'DepartmentId' => [ 'type' => 'integer', 'format' => 'int64', ], 'DepartmentName' => [ 'type' => 'string', ], 'Status' => [ 'type' => 'integer', 'format' => 'int32', ], ], ], ], 'Success' => [ 'type' => 'boolean', ], ], ], ], ], ], 'CreateOuterCallCenterData' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'create', ], 'parameters' => [ [ 'name' => 'SessionId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'a15ce370-1051-4040-9822', ], ], [ 'name' => 'InterveneTime', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '16085570', ], ], [ 'name' => 'CallType', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '1', ], ], [ 'name' => 'FromPhoneNum', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '135615', ], ], [ 'name' => 'ToPhoneNum', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '0571773', ], ], [ 'name' => 'EndReason', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '3', ], ], [ 'name' => 'UserInfo', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '{\\"level\\":25,\\"name\\":\\"Lee\\"}', ], ], [ 'name' => 'RecordUrl', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => 'http://aliccrec-shvpc.oss-cn-shanghai.aliyuncs.com', ], ], [ 'name' => 'BizType', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => 'SHOP_ID', ], ], [ 'name' => 'BizId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '78604', ], ], [ 'name' => 'TenantId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '0', ], ], [ 'name' => 'ExtInfo', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '{\\"isCallBack\\":\\"true\\"}', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'HttpStatusCode' => [ 'type' => 'integer', 'format' => 'int64', ], ], ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true,\\n \\"HttpStatusCode\\": 0\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'StartHotlineService' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'update', ], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Data' => [ 'description' => '', 'type' => 'string', 'example' => '0079e7a845e37334ff', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'HttpStatusCode' => [ 'type' => 'integer', 'format' => 'int64', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": \\"0079e7a845e37334ff\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true,\\n \\"HttpStatusCode\\": 0\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\n0079e7a845e37334ff\\nSuccess\\ntrue","errorExample":""}]', ], 'ListHotlineRecord' => [ 'methods' => [ 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'get', ], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'CallId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '100365558', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Data' => [ 'description' => '', 'type' => 'array', 'items' => [ 'description' => '', 'type' => 'object', 'properties' => [ 'EndTime' => [ 'description' => '', 'type' => 'boolean', 'example' => '16128694810', ], 'StartTime' => [ 'description' => '', 'type' => 'boolean', 'example' => '16128694110', ], 'ConnectionId' => [ 'description' => '', 'type' => 'string', 'example' => '100365548', ], 'CallId' => [ 'description' => '', 'type' => 'string', 'example' => '100365558', ], 'Url' => [ 'description' => '', 'type' => 'string', 'example' => 'http://aliccrec-shvpc.oss-cn-shanghai.aliyuncs.com', ], ], ], ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'HttpStatusCode' => [ 'type' => 'integer', 'format' => 'int64', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": [\\n {\\n \\"EndTime\\": true,\\n \\"StartTime\\": true,\\n \\"ConnectionId\\": \\"100365548\\",\\n \\"CallId\\": \\"100365558\\",\\n \\"Url\\": \\"http://aliccrec-shvpc.oss-cn-shanghai.aliyuncs.com\\"\\n }\\n ],\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true,\\n \\"HttpStatusCode\\": 0\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\n\\n false\\n false\\n 100365548\\n 100365558\\n http://aliccrec-shvpc.oss-cn-shanghai.aliyuncs.com\\n\\nSuccess\\ntrue","errorExample":""}]', ], 'QueryHotlineSession' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'get', ], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'Acid', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => false, 'docRequired' => false, ], ], [ 'name' => 'CallType', 'in' => 'query', 'schema' => [ 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '2147483647', 'minimum' => '0', 'default' => '', 'enum' => [ '1', '2', ], ], ], [ 'name' => 'CalledNumber', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'CallingNumber', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'GroupId', 'in' => 'query', 'schema' => [ 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '9223372036854775807', 'minimum' => '0', 'default' => '', ], ], [ 'name' => 'GroupName', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'MemberId', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'MemberName', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'QueryEndTime', 'in' => 'query', 'schema' => [ 'type' => 'integer', 'format' => 'int64', 'required' => false, 'default' => '', ], ], [ 'name' => 'QueryStartTime', 'in' => 'query', 'schema' => [ 'type' => 'integer', 'format' => 'int64', 'required' => false, 'default' => '', ], ], [ 'name' => 'RequestId', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'ServicerName', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'ServicerId', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'Params', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'PageSize', 'in' => 'query', 'schema' => [ 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '50', 'minimum' => '1', 'default' => '10', ], ], [ 'name' => 'PageNo', 'in' => 'query', 'schema' => [ 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '1000', 'minimum' => '1', 'default' => '1', ], ], [ 'name' => 'CallResult', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => false, 'enum' => [ 'normal', 'touchRouteError', 'touchInQueue', 'touchInLoss', 'userHangup', 'sysHangup', 'transferAgent', 'dailing', 'TouchRingCallLoss', ], ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Code' => [ 'type' => 'string', ], 'Message' => [ 'type' => 'string', ], 'RequestId' => [ 'type' => 'string', ], 'Success' => [ 'type' => 'boolean', ], 'Data' => [ 'type' => 'object', 'properties' => [ 'PageSize' => [ 'type' => 'integer', 'format' => 'int32', ], 'PageNumber' => [ 'type' => 'integer', 'format' => 'int32', ], 'TotalCount' => [ 'type' => 'integer', 'format' => 'int32', ], 'CallDetailRecord' => [ 'type' => 'array', 'items' => [ 'type' => 'object', 'properties' => [ 'CallResult' => [ 'type' => 'string', ], 'ServicerName' => [ 'type' => 'string', ], 'OutQueueTime' => [ 'type' => 'string', ], 'CallContinueTime' => [ 'type' => 'integer', 'format' => 'int32', ], 'CreateTime' => [ 'type' => 'string', ], 'PickUpTime' => [ 'type' => 'string', ], 'RingContinueTime' => [ 'type' => 'integer', 'format' => 'int32', ], 'CalledNumber' => [ 'type' => 'string', ], 'ServicerId' => [ 'type' => 'string', ], 'HangUpTime' => [ 'type' => 'string', ], 'EvaluationLevel' => [ 'type' => 'integer', 'format' => 'int32', ], 'HangUpRole' => [ 'type' => 'string', ], 'MemberName' => [ 'type' => 'string', ], 'EvaluationScore' => [ 'type' => 'integer', 'format' => 'int32', ], 'Acid' => [ 'type' => 'string', ], 'RingStartTime' => [ 'type' => 'string', ], 'CallType' => [ 'type' => 'integer', 'format' => 'int32', ], 'GroupId' => [ 'type' => 'integer', 'format' => 'int64', ], 'GroupName' => [ 'type' => 'string', ], 'RingEndTime' => [ 'type' => 'string', ], 'CallingNumber' => [ 'type' => 'string', ], 'InQueueTime' => [ 'type' => 'string', ], 'MemberId' => [ 'type' => 'string', ], 'QueueUpContinueTime' => [ 'type' => 'integer', 'format' => 'int32', ], ], ], ], ], ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => null, ], 'GetHotlineAgentDetailReport' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'get', ], 'parameters' => [ [ 'name' => 'CurrentPage', 'in' => 'query', 'schema' => [ 'type' => 'integer', 'format' => 'int32', 'required' => false, 'docRequired' => true, 'maximum' => '1000', 'minimum' => '1', 'default' => '1', ], ], [ 'name' => 'PageSize', 'in' => 'query', 'schema' => [ 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '200', 'minimum' => '1', 'default' => '10', ], ], [ 'name' => 'StartDate', 'in' => 'query', 'schema' => [ 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '1', ], ], [ 'name' => 'EndDate', 'in' => 'query', 'schema' => [ 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '1', ], ], [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'DepIds', 'in' => 'query', 'style' => 'repeatList', 'schema' => [ 'type' => 'array', 'items' => [ 'type' => 'integer', 'format' => 'int64', ], 'required' => false, 'maxItems' => 200, ], ], [ 'name' => 'GroupIds', 'in' => 'query', 'style' => 'repeatList', 'schema' => [ 'type' => 'array', 'items' => [ 'type' => 'integer', 'format' => 'int64', ], 'required' => false, 'maxItems' => 200, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Code' => [ 'type' => 'string', ], 'Message' => [ 'type' => 'string', ], 'RequestId' => [ 'type' => 'string', ], 'Success' => [ 'type' => 'string', ], 'Data' => [ 'type' => 'object', 'properties' => [ 'PageSize' => [ 'type' => 'integer', 'format' => 'int32', ], 'Total' => [ 'type' => 'integer', 'format' => 'int32', ], 'Page' => [ 'type' => 'integer', 'format' => 'int32', ], 'Columns' => [ 'type' => 'array', 'items' => [ 'type' => 'object', 'properties' => [ 'Key' => [ 'type' => 'string', ], 'Title' => [ 'type' => 'string', ], ], ], ], 'Rows' => [ 'type' => 'array', 'items' => [ 'type' => 'object', ], ], ], ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => null, ], 'GetHotlineAgentStatus' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'get', ], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Data' => [ 'description' => '', 'type' => 'string', 'example' => '', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'HttpStatusCode' => [ 'type' => 'integer', 'format' => 'int64', ], ], ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": \\"通话中\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true,\\n \\"HttpStatusCode\\": 0\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\n通话中\\nSuccess\\ntrue","errorExample":""}]', ], 'GetHotlineGroupDetailReport' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'get', ], 'parameters' => [ [ 'name' => 'CurrentPage', 'in' => 'query', 'schema' => [ 'type' => 'integer', 'format' => 'int32', 'required' => false, 'docRequired' => true, 'maximum' => '1000', 'minimum' => '1', 'default' => '1', ], ], [ 'name' => 'PageSize', 'in' => 'query', 'schema' => [ 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '200', 'minimum' => '1', 'default' => '10', ], ], [ 'name' => 'StartDate', 'in' => 'query', 'schema' => [ 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '1', 'default' => '', ], ], [ 'name' => 'EndDate', 'in' => 'query', 'schema' => [ 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '1', ], ], [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'DepIds', 'in' => 'query', 'style' => 'repeatList', 'schema' => [ 'type' => 'array', 'items' => [ 'type' => 'integer', 'format' => 'int64', ], 'required' => false, 'maxItems' => 200, ], ], [ 'name' => 'GroupIds', 'in' => 'query', 'style' => 'repeatList', 'schema' => [ 'type' => 'array', 'items' => [ 'type' => 'integer', 'format' => 'int64', ], 'required' => false, 'maxItems' => 200, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Code' => [ 'type' => 'string', ], 'Message' => [ 'type' => 'string', ], 'RequestId' => [ 'type' => 'string', ], 'Success' => [ 'type' => 'string', ], 'Data' => [ 'type' => 'object', 'properties' => [ 'PageSize' => [ 'type' => 'integer', 'format' => 'int32', ], 'Total' => [ 'type' => 'integer', 'format' => 'int32', ], 'Page' => [ 'type' => 'integer', 'format' => 'int32', ], 'Columns' => [ 'type' => 'array', 'items' => [ 'type' => 'object', 'properties' => [ 'Key' => [ 'type' => 'string', ], 'Title' => [ 'type' => 'string', ], ], ], ], 'Rows' => [ 'type' => 'array', 'items' => [ 'type' => 'object', ], ], ], ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => null, ], 'GetOuterCallCenterDataList' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'get', ], 'parameters' => [ [ 'name' => 'SessionId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => 'a15ce370-1051-4040-9822', ], ], [ 'name' => 'FromPhoneNum', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '135615', ], ], [ 'name' => 'ToPhoneNum', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '0571773', ], ], [ 'name' => 'BizId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '78604', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'QueryStartTime', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '1614824872', ], ], [ 'name' => 'QueryEndTime', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '1614824972', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Data' => [ 'description' => '', 'type' => 'array', 'items' => [ 'description' => '', 'type' => 'object', 'properties' => [ 'EndReason' => [ 'description' => '', 'type' => 'string', 'example' => '3', ], 'CallType' => [ 'description' => '', 'type' => 'string', 'example' => '1', ], 'Acid' => [ 'description' => '', 'type' => 'string', 'example' => '100365558', ], 'ToPhoneNum' => [ 'description' => '', 'type' => 'string', 'example' => '0571773', ], 'UserInfo' => [ 'description' => '', 'type' => 'string', 'example' => '{\\"level\\":25,\\"name\\":\\"Lee\\"}', ], 'InterveneTime' => [ 'description' => '', 'type' => 'string', 'example' => '16085570', ], 'BizId' => [ 'description' => '', 'type' => 'string', 'example' => '78604', ], 'SessionId' => [ 'description' => '', 'type' => 'string', 'example' => 'a15ce370-1051-4040-9822', ], 'FromPhoneNum' => [ 'description' => '', 'type' => 'string', 'example' => '135615', ], 'ExtInfo' => [ 'description' => '', 'type' => 'string', 'example' => '{\\"isCallBack\\":\\"true\\"}', ], 'BizType' => [ 'description' => '', 'type' => 'string', 'example' => 'SHOP_ID', ], ], ], ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'HttpStatusCode' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '200', ], ], ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": [\\n {\\n \\"EndReason\\": \\"3\\",\\n \\"CallType\\": \\"1\\",\\n \\"Acid\\": \\"100365558\\",\\n \\"ToPhoneNum\\": \\"0571773\\",\\n \\"UserInfo\\": \\"{\\\\\\\\\\\\\\"level\\\\\\\\\\\\\\":25,\\\\\\\\\\\\\\"name\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"Lee\\\\\\\\\\\\\\"}\\",\\n \\"InterveneTime\\": \\"16085570\\",\\n \\"BizId\\": \\"78604\\",\\n \\"SessionId\\": \\"a15ce370-1051-4040-9822\\",\\n \\"FromPhoneNum\\": \\"135615\\",\\n \\"ExtInfo\\": \\"{\\\\\\\\\\\\\\"isCallBack\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"true\\\\\\\\\\\\\\"}\\",\\n \\"BizType\\": \\"SHOP_ID\\"\\n }\\n ],\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true,\\n \\"HttpStatusCode\\": 200\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\n\\n 3\\n 1\\n 100365558\\n 0571773\\n {\\\\\\"level\\\\\\":25,\\\\\\"name\\\\\\":\\\\\\"Lee\\\\\\"}\\n 16085570\\n 78604\\n a15ce370-1051-4040-9822\\n 135615\\n {\\\\\\"isCallBack\\\\\\":\\\\\\"true\\\\\\"}\\n SHOP_ID\\n\\nSuccess\\ntrue","errorExample":""}]', ], 'SendHotlineHeartBeat' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], [ 'name' => 'Token', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '0079e7a845e37334ff', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', ], [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'SuspendHotlineService' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], [ 'name' => 'Type', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '5', 'minimum' => '1', 'example' => '1', 'default' => '1', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'TransferCallToPhone' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], [ 'name' => 'Caller', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '9065446', ], ], [ 'name' => 'Callee', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '136098792', ], ], [ 'name' => 'CallId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719786', ], ], [ 'name' => 'JobId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719787', ], ], [ 'name' => 'ConnectionId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719788', ], ], [ 'name' => 'HoldConnectionId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '0', ], ], [ 'name' => 'Type', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '2', 'minimum' => '1', 'example' => '1', 'default' => '1', ], ], [ 'name' => 'IsSingleTransfer', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'boolean', 'required' => false, 'example' => 'true', ], ], [ 'name' => 'callerPhone', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'calleePhone', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'HttpStatusCode' => [ 'type' => 'integer', 'format' => 'int64', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true,\\n \\"HttpStatusCode\\": 0\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'TransferCallToSkillGroup' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], [ 'name' => 'SkillGroupId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'example' => '356543', ], ], [ 'name' => 'CallId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719786', ], ], [ 'name' => 'JobId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719787', ], ], [ 'name' => 'ConnectionId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719788', ], ], [ 'name' => 'HoldConnectionId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '0', ], ], [ 'name' => 'Type', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '2', 'minimum' => '1', 'example' => '1', 'default' => '1', ], ], [ 'name' => 'IsSingleTransfer', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'boolean', 'required' => false, 'example' => 'true', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'TransferToThirdCall' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], [ 'name' => 'CallId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719786', ], ], [ 'name' => 'JobId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719787', ], ], [ 'name' => 'ConnectionId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719788', ], ], [ 'name' => 'HoldConnectionId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '0', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', ], [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'FinishHotlineService' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'CreateRole' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'create', ], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'RoleName', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'Operator', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'PermissionId', 'in' => 'formData', 'style' => 'repeatList', 'schema' => [ 'type' => 'array', 'items' => [ 'type' => 'integer', 'format' => 'int64', ], 'required' => true, 'maxItems' => 200, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'HttpStatusCode' => [ 'type' => 'integer', 'format' => 'int64', ], 'Data' => [ 'type' => 'integer', 'format' => 'int64', ], 'RequestId' => [ 'type' => 'string', ], 'Success' => [ 'type' => 'boolean', ], 'Code' => [ 'type' => 'string', ], 'Message' => [ 'type' => 'string', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', ], [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => null, ], 'DisableRole' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'update', ], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'RoleId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '1', 'example' => '555555', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'EnableRole' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'update', ], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'RoleId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '1', 'example' => '555555', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'CreateTicket' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'create', ], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'TemplateId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '0', 'example' => '546754', ], ], [ 'name' => 'CategoryId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '9223372036854775807', 'minimum' => '0', 'example' => '10000', ], ], [ 'name' => 'CreatorId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '-1', 'example' => '555555', ], ], [ 'name' => 'CreatorType', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '10', 'minimum' => '0', 'example' => '4', ], ], [ 'name' => 'CreatorName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '', ], ], [ 'name' => 'MemberId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '-1', 'example' => '-1', ], ], [ 'name' => 'MemberName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '', ], ], [ 'name' => 'FromInfo', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'manual', ], ], [ 'name' => 'Priority', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '10', 'minimum' => '0', 'example' => '4', ], ], [ 'name' => 'CarbonCopy', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '234432', ], ], [ 'name' => 'FormData', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Data' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '2500000010', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 400 => [ [ 'errorCode' => 'InvalidInstanceId', 'errorMessage' => 'The specified instance is unavailable or does not exist.', ], ], 500 => [ [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], [ 'errorCode' => 'InvalidOperation', 'errorMessage' => 'The operation is invalid.', ], [ 'errorCode' => 'InvalidParameter', 'errorMessage' => 'The specified parameter is invalid.', ], ], ], 'responseDemo' => '[{"errorExample":"","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": 2500000010,\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","type":"json"}]', ], 'UpdateTicket' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'update', ], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'TicketId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '0', 'example' => '2500000010', ], ], [ 'name' => 'OperatorId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '0', 'example' => '555555', ], ], [ 'name' => 'FormData', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'HttpStatusCode' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '200', ], ], ], ], ], 'errorCodes' => [ 400 => [ [ 'errorCode' => 'InvalidInstanceId', 'errorMessage' => 'The specified instance is unavailable or does not exist.', ], ], 500 => [ [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], [ 'errorCode' => 'InvalidOperation', 'errorMessage' => 'The operation is invalid.', ], [ 'errorCode' => 'InvalidParameter', 'errorMessage' => 'The specified parameter is invalid.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true,\\n \\"HttpStatusCode\\": 200\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'QueryTicketActions' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'get', ], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'TicketId', 'in' => 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'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'OperatorId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '0', 'example' => '666666', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Data' => [ 'description' => '', 'type' => 'string', 'example' => '45', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 202 => [ [ 'errorCode' => 'GetTenantIdFailed', 'errorMessage' => 'The specified parameter is invalid.', ], ], 500 => [ [ 'errorCode' => 'InvalidOperation', 'errorMessage' => 'The operation is invalid.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": \\"45\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\n45\\nSuccess\\ntrue","errorExample":""}]', ], 'QueryTickets' => [ 'summary' => '查询工单', 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [ 'operationType' => 'get', ], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'CaseId', 'in' => 'formData', 'schema' => [ 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '9223372036854775807', 'minimum' => '1', ], ], [ 'name' => 'CaseType', 'in' => 'formData', 'schema' => [ 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '9223372036854775807', 'minimum' => '1', ], ], [ 'name' => 'CaseStatus', 'in' => 'formData', 'schema' => [ 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '9223372036854775807', 'minimum' => '-1000', ], ], [ 'name' => 'SrType', 'in' => 'formData', 'schema' => [ 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '9223372036854775807', 'minimum' => '1', ], ], [ 'name' => 'TaskStatus', 'in' => 'formData', 'schema' => [ 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '9223372036854775807', 'minimum' => '-10000000', ], ], [ 'name' => 'ChannelId', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'ChannelType', 'in' => 'formData', 'schema' => [ 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '9223372036854775807', 'minimum' => '-10000000', ], ], [ 'name' => 'TouchId', 'in' => 'formData', 'schema' => [ 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '9223372036854775807', 'minimum' => '0', ], ], [ 'name' => 'DealId', 'in' => 'formData', 'schema' => [ 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '9223372036854775807', 'minimum' => '-1', ], ], [ 'name' => 'Extra', 'in' => 'formData', 'style' => 'json', 'schema' => [ 'type' => 'object', 'required' => false, ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'MemberId', 'in' => 'formData', 'schema' => [ 'type' => 'integer', 'format' => 'int64', ], ], [ 'name' => 'ParentCaseId', 'in' => 'formData', 'schema' => [ 'type' => 'integer', 'format' => 'int64', ], ], [ 'name' => 'StartCaseGmtCreate', 'in' => 'formData', 'schema' => [ 'type' => 'integer', 'format' => 'int64', ], ], [ 'name' => 'EndCaseGmtCreate', 'in' => 'formData', 'schema' => [ 'type' => 'integer', 'format' => 'int64', ], ], [ 'name' => 'PageSize', 'in' => 'formData', 'schema' => [ 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '100', 'minimum' => '1', 'default' => '10', ], ], [ 'name' => 'CurrentPage', 'in' => 'formData', 'schema' => [ 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '5000', 'minimum' => '0', 'default' => '0', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Code' => [ 'type' => 'string', ], 'Message' => [ 'type' => 'string', ], 'Data' => [ 'type' => 'string', ], 'RequestId' => [ 'type' => 'string', ], 'Success' => [ 'type' => 'boolean', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. 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Please contact the administrator.', ], [ 'errorCode' => 'InvalidOperation', 'errorMessage' => 'The operation is invalid.', ], [ 'errorCode' => 'InvalidParameter', 'errorMessage' => 'The specified parameter is invalid.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'CloseTicket' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'TicketId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '0', 'example' => '2500000010', ], ], [ 'name' => 'ActionItems', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '0', 'example' => '', ], ], [ 'name' => 'OperatorId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '0', 'example' => '555555', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'HttpStatusCode' => [ 'type' => 'integer', 'format' => 'int64', ], ], ], ], ], 'errorCodes' => [ 400 => [ [ 'errorCode' => 'InvalidInstanceId', 'errorMessage' => 'The specified instance is unavailable or does not exist.', ], ], 500 => [ [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], [ 'errorCode' => 'InvalidOperation', 'errorMessage' => 'The operation is invalid.', ], [ 'errorCode' => 'InvalidParameter', 'errorMessage' => 'The specified parameter is invalid.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true,\\n \\"HttpStatusCode\\": 0\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'ExecuteActivity' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'TicketId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '0', 'example' => '2500000010', ], ], [ 'name' => 'OperatorId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '0', 'example' => '555555', ], ], [ 'name' => 'ActivityCode', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'finish', ], ], [ 'name' => 'ActivityForm', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 400 => [ [ 'errorCode' => 'InvalidInstanceId', 'errorMessage' => 'The specified instance is unavailable or does not exist.', ], ], 500 => [ [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], [ 'errorCode' => 'InvalidOperation', 'errorMessage' => 'The operation is invalid.', ], [ 'errorCode' => 'InvalidParameter', 'errorMessage' => 'The specified parameter is invalid.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'AnswerCall' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], [ 'name' => 'CallId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719786', ], ], [ 'name' => 'JobId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719787', ], ], [ 'name' => 'ConnectionId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719788', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'AppMessagePush' => [ 'summary' => 'app提交', 'methods' => [ 'get', 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'title' => '实例ID', 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-ss001', ], ], [ 'name' => 'UserId', 'in' => 'query', 'schema' => [ 'title' => '用户编号', 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123', ], ], [ 'name' => 'Status', 'in' => 'query', 'schema' => [ 'title' => 'APP状态', 'description' => '', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'maximum' => '10', 'minimum' => '-1', 'example' => '1', ], ], [ 'name' => 'ExpirationTime', 'in' => 'query', 'schema' => [ 'title' => '过期时间', 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'exclusiveMaximum' => true, 'minimum' => '-9223372036854775808', 'exclusiveMinimum' => true, 'example' => '123', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Schema of Response', 'description' => 'Schema of Response', 'type' => 'object', 'properties' => [ 'RequestId' => [ 'title' => 'Id of the request', 'description' => 'Id of the request', 'type' => 'string', 'example' => '123-123143-4', ], 'Data' => [ 'title' => '返回数据', 'description' => '', 'type' => 'string', 'example' => 'null', ], 'Code' => [ 'title' => '错误码', 'description' => '', 'type' => 'string', 'example' => '200', ], 'Message' => [ 'title' => '错误信息', 'description' => '', 'type' => 'string', 'example' => 'SysytemError', ], 'Success' => [ 'title' => '通信码', 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 400 => [ [ 'errorCode' => 'IdempotentParameterMismatch', 'errorMessage' => 'The request uses the same client token as a previous, but non-identical request. Do not reuse a client token with different requests, unless the requests are identical.', ], ], 503 => [ [ 'errorCode' => 'SystemError', 'errorMessage' => 'System Error', ], ], 600 => [ [ 'errorCode' => 'InvalidParam', 'errorMessage' => 'Invalid param', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"RequestId\\": \\"123-123143-4\\",\\n \\"Data\\": \\"null\\",\\n \\"Code\\": \\"200\\",\\n \\"Message\\": \\"SysytemError\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"123-123143-4\\nnull\\n200\\nSysytemError\\ntrue","errorExample":""}]', ], 'ChangeChatAgentStatus' => [ 'summary' => '修改在线客服状态', 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'title' => 'clientToken', 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'title' => '示例id', 'description' => '', 'type' => 'string', 'required' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'title' => '账户名称', 'description' => '', 'type' => 'string', 'required' => true, 'example' => '123@123.com', ], ], [ 'name' => 'Method', 'in' => 'formData', 'schema' => [ 'title' => '修改到的状态类型', 'description' => '', 'type' => 'string', 'required' => true, 'example' => 'requestLogout', 'enum' => [ 'requestRest', 'requestLogout', 'restToWork', ], ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'result', 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'title' => 'message', 'description' => '', 'type' => 'string', 'example' => 'xxx', ], 'RequestId' => [ 'title' => 'requestId', 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'HttpStatusCode' => [ 'title' => 'httpStatusCode', 'description' => '', 'type' => 'integer', 'format' => 'int32', 'example' => '200', ], 'Data' => [ 'title' => 'data', 'description' => 'data', 'type' => 'string', 'example' => '0', ], 'Code' => [ 'title' => 'code', 'description' => '', 'type' => 'string', 'example' => 'Agent.NotFound', ], 'Success' => [ 'title' => 'success', 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 400 => [ [ 'errorCode' => 'IdempotentParameterMismatch', 'errorMessage' => 'The request uses the same client token as a previous, but non-identical request. Do not reuse a client token with different requests, unless the requests are identical.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"HttpStatusCode\\": 200,\\n \\"Data\\": \\"0\\",\\n \\"Code\\": \\"Agent.NotFound\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"\\n xxx\\n EE338D98-9BD3-4413-B165\\n 200\\n 0\\n Agent.NotFound\\n true\\n","errorExample":""}]', ], 'CreateCustomer' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ProdLineId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '0', 'example' => '10552599', ], ], [ 'name' => 'BizType', 'in' => 'query', 'schema' => [ 'description' => 'BizType', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'xp_commerce_aliyun', ], ], [ 'name' => 'Name', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '', ], ], [ 'name' => 'TypeCode', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '1', ], ], [ 'name' => 'Phone', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '1360000xxxx', ], ], [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'ManagerName', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '', ], ], [ 'name' => 'Contacter', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '123', ], ], [ 'name' => 'Industry', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '', ], ], [ 'name' => 'Position', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '', ], ], [ 'name' => 'Email', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '123@123.com', ], ], [ 'name' => 'Dingding', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '123yiyo', ], ], [ 'name' => 'OuterId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '10000011', ], ], [ 'name' => 'OuterIdType', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => '', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Data' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '{"CustomerId":"24027"}', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"创建成功\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": 0,\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"创建成功\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'CreateEntityIvrRoute' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'EntityId', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'EntityName', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'EntityBizCode', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'EntityBizCodeType', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'EntityRelationNumber', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'DepartmentId', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'GroupId', 'in' => 'formData', 'schema' => [ 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '-1', ], ], [ 'name' => 'ServiceId', 'in' => 'formData', 'schema' => [ 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '9223372036854775807', 'minimum' => '-1', ], ], [ 'name' => 'ExtInfo', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Code' => [ 'type' => 'string', ], 'Message' => [ 'type' => 'string', ], 'RequestId' => [ 'type' => 'string', ], 'Success' => [ 'type' => 'boolean', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'InvalidParameter', 'errorMessage' => 'The specified parameter is invalid.', ], ], ], 'responseDemo' => null, ], 'CreateSkillGroup' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'SkillGroupName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '', ], ], [ 'name' => 'Description', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '', ], ], [ 'name' => 'DisplayName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '', ], ], [ 'name' => 'ChannelType', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'maximum' => '7', 'minimum' => '0', 'example' => '2', ], ], [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => 'Message', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => 'RequestId', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Data' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '123456', ], 'Code' => [ 'description' => 'Code', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => 'Success', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 400 => [ [ 'errorCode' => 'InvalidInstanceId', 'errorMessage' => 'The specified instance is unavailable or does not exist.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": 123456,\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\n123456\\nSuccess\\ntrue","errorExample":""}]', ], 'CreateSubTicket' => [ 'summary' => '创建工单', 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => true, ], ], [ 'name' => 'CreatorId', 'in' => 'query', 'schema' => [ 'type' => 'integer', 'format' => 'int64', 'required' => true, ], ], [ 'name' => 'CreatorName', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => true, ], ], [ 'name' => 'TemplateId', 'in' => 'query', 'schema' => [ 'type' => 'integer', 'format' => 'int64', 'required' => true, ], ], [ 'name' => 'FromInfo', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => true, ], ], [ 'name' => 'FormData', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => true, ], ], [ 'name' => 'MemberId', 'in' => 'query', 'schema' => [ 'type' => 'integer', 'format' => 'int64', 'required' => true, ], ], [ 'name' => 'MemberName', 'in' => 'query', 'schema' => [ 'type' => 'string', ], ], [ 'name' => 'Priority', 'in' => 'query', 'schema' => [ 'type' => 'integer', 'format' => 'int32', ], ], [ 'name' => 'ParentCaseId', 'in' => 'query', 'schema' => [ 'type' => 'integer', 'format' => 'int64', ], ], [ 'name' => 'BizData', 'in' => 'query', 'schema' => [ 'type' => 'string', ], ], [ 'name' => 'AgentId', 'in' => 'query', 'schema' => [ 'type' => 'integer', 'format' => 'int64', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Schema of Response', 'type' => 'object', 'properties' => [ 'RequestId' => [ 'title' => 'Id of the request', 'type' => 'string', ], 'Success' => [ 'type' => 'boolean', ], 'Code' => [ 'type' => 'string', ], 'Message' => [ 'type' => 'string', ], 'Data' => [ 'type' => 'integer', 'format' => 'int64', ], ], ], ], ], 'responseDemo' => null, ], 'CreateThirdSsoAgent' => [ 'summary' => '创建坐席并开通sso登录能力', 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'title' => 'clientToken', 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'title' => 'param1', 'description' => '', 'type' => 'string', 'required' => true, 'example' => 'ccc_xp_pre***', ], ], [ 'name' => 'ClientId', 'in' => 'formData', 'schema' => [ 'title' => 'param2', 'description' => '', 'type' => 'string', 'required' => true, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'AccountId', 'in' => 'formData', 'schema' => [ 'title' => 'param3', 'description' => '', 'type' => 'string', 'required' => true, 'example' => 'accountId1', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'title' => 'param4', 'description' => '', 'type' => 'string', 'required' => true, 'example' => 'accountName1', ], ], [ 'name' => 'DisplayName', 'in' => 'formData', 'schema' => [ 'title' => 'param5', 'description' => '', 'type' => 'string', 'required' => false, 'example' => '', ], ], [ 'name' => 'SkillGroupIds', 'in' => 'formData', 'style' => 'flat', 'schema' => [ 'title' => 'param6', 'description' => '', 'type' => 'array', 'items' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1', ], 'required' => false, ], ], [ 'name' => 'RoleIds', 'in' => 'formData', 'style' => 'flat', 'schema' => [ 'title' => 'param7', 'description' => '', 'type' => 'array', 'items' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1', ], 'required' => false, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'result', 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'title' => 'message', 'description' => '', 'type' => 'string', 'example' => 'xxx', ], 'RequestId' => [ 'title' => 'requestId', 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'HttpStatusCode' => [ 'title' => 'httpStatusCode', 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '200', ], 'Data' => [ 'title' => '新创建的坐席id', 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '123456', ], 'Code' => [ 'title' => 'code', 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'title' => 'success', 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 400 => [ [ 'errorCode' => 'IdempotentParameterMismatch', 'errorMessage' => 'The request uses the same client token as a previous, but non-identical request. Do not reuse a client token with different requests, unless the requests are identical.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"HttpStatusCode\\": 200,\\n \\"Data\\": 123456,\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"\\n xxx\\n EE338D98-9BD3-4413-B165\\n 200\\n 123456\\n Success\\n true\\n","errorExample":""}]', ], 'createTicketWithBizData' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'TemplateId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '0', 'example' => '30401', ], ], [ 'name' => 'CategoryId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '9223372036854775807', 'minimum' => '0', 'example' => '397001', ], ], [ 'name' => 'CreatorId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '-1', 'example' => '555555', ], ], [ 'name' => 'CreatorType', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '10', 'minimum' => '0', 'example' => '4', ], ], [ 'name' => 'CreatorName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '', ], ], [ 'name' => 'MemberId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '-1', 'example' => '-1', ], ], [ 'name' => 'MemberName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '', ], ], [ 'name' => 'FromInfo', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'manual', ], ], [ 'name' => 'Priority', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '10', 'minimum' => '0', 'example' => '3', ], ], [ 'name' => 'CarbonCopy', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '234432', ], ], [ 'name' => 'FormData', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '', ], ], [ 'name' => 'BizData', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Data' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '2500000010', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 400 => [ [ 'errorCode' => 'InvalidInstanceId', 'errorMessage' => 'The specified instance is unavailable or does not exist.', ], ], 500 => [ [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], [ 'errorCode' => 'InvalidOperation', 'errorMessage' => 'The operation is invalid.', ], [ 'errorCode' => 'InvalidParameter', 'errorMessage' => 'The specified parameter is invalid.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": 2500000010,\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\n2500000010\\nSuccess\\ntrue","errorExample":""}]', ], 'DeleteEntityRoute' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'UniqueId', 'in' => 'formData', 'schema' => [ 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '-1', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Code' => [ 'type' => 'string', ], 'Message' => [ 'type' => 'string', ], 'RequestId' => [ 'type' => 'string', ], 'Success' => [ 'type' => 'boolean', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'InvalidParameter', 'errorMessage' => 'The specified parameter is invalid.', ], ], ], 'responseDemo' => null, ], 'EditEntityRoute' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'EntityId', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'EntityName', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'EntityBizCode', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'EntityBizCodeType', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'EntityRelationNumber', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'DepartmentId', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'GroupId', 'in' => 'formData', 'schema' => [ 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '-1', ], ], [ 'name' => 'ServiceId', 'in' => 'formData', 'schema' => [ 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '9223372036854775807', 'minimum' => '-1', ], ], [ 'name' => 'ExtInfo', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'UniqueId', 'in' => 'formData', 'schema' => [ 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '-1', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Code' => [ 'type' => 'string', ], 'Message' => [ 'type' => 'string', ], 'RequestId' => [ 'type' => 'string', ], 'Success' => [ 'type' => 'boolean', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'InvalidParameter', 'errorMessage' => 'The specified parameter is invalid.', ], ], ], 'responseDemo' => null, ], 'FetchCall' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], [ 'name' => 'CallId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719786', ], ], [ 'name' => 'JobId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719787', ], ], [ 'name' => 'ConnectionId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719788', ], ], [ 'name' => 'HoldConnectionId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '0', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', ], [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'GenerateWebSocketSign' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Data' => [ 'description' => '', 'type' => 'string', 'example' => 'dnthF_oinHg7JMJDmKqex3UxDD7', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'HttpStatusCode' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '200', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', ], [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": \\"dnthF_oinHg7JMJDmKqex3UxDD7\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true,\\n \\"HttpStatusCode\\": 200\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\ndnthF_oinHg7JMJDmKqex3UxDD7\\nSuccess\\ntrue","errorExample":""}]', ], 'GetAuthInfo' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'ForeignId', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'AppKey', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Code' => [ 'type' => 'string', ], 'Message' => [ 'type' => 'string', ], 'RequestId' => [ 'type' => 'string', ], 'Success' => [ 'type' => 'boolean', ], 'Data' => [ 'type' => 'object', 'properties' => [ 'AppName' => [ 'type' => 'string', ], 'Time' => [ 'type' => 'integer', 'format' => 'int64', ], 'AppKey' => [ 'type' => 'string', ], 'App' => [ 'type' => 'string', ], 'UserId' => [ 'type' => 'string', ], 'Code' => [ 'type' => 'string', ], 'SessionId' => [ 'type' => 'string', ], 'UserName' => [ 'type' => 'string', ], 'TenantId' => [ 'type' => 'string', ], ], ], ], ], ], ], 'errorCodes' => [ 201 => [ [ 'errorCode' => 'GetAuthInfoFailed', 'errorMessage' => 'Failed to get authorization information.', ], ], [ [ 'errorCode' => 'GetTenantIdFailed', 'errorMessage' => 'The specified parameter is invalid.', ], ], 500 => [ [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => null, ], 'GetByForeignId' => [ 'summary' => '获取外部账号映射的会员账号关系信息', 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => true, ], ], [ 'name' => 'ForeignId', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => true, ], ], [ 'name' => 'SourceId', 'in' => 'query', 'schema' => [ 'type' => 'integer', 'format' => 'int64', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Schema of Response', 'type' => 'object', 'properties' => [ 'RequestId' => [ 'title' => 'Id of the request', 'type' => 'string', ], 'Success' => [ 'type' => 'boolean', ], 'Code' => [ 'type' => 'string', ], 'Message' => [ 'type' => 'string', ], 'Data' => [ 'type' => 'string', ], ], ], ], ], 'responseDemo' => null, ], 'GetCallsPerDay' => [ 'summary' => '获取日来电次数', 'methods' => [ 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'DataIdStart', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'example' => '20210316', ], ], [ 'name' => 'DataIdEnd', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'example' => '20210316', ], ], [ 'name' => 'DataId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => 'Y', ], ], [ 'name' => 'HourId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => 'Y', ], ], [ 'name' => 'MinuteId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => 'Y', ], ], [ 'name' => 'PhoneNumbers', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '1583709xxxx', ], ], [ 'name' => 'HavePhoneNumbers', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '1583709xxxx', ], ], [ 'name' => 'PageNo', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'maximum' => '2147483647', 'minimum' => '0', 'example' => '1', ], ], [ 'name' => 'PageSize', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'maximum' => '2147483647', 'minimum' => '0', 'example' => '10', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Schema of Response', 'description' => 'Schema of Response', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'phoneNum and havePhoneNum must be either empty or not empty at the same time', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => '45FAB8AB-CFB3-4582-B1A5-9010DEADD8F9', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'InvalidPhone', ], 'Success' => [ 'description' => '', 'type' => 'string', 'example' => 'true', ], 'Data' => [ 'description' => 'data', 'type' => 'object', 'properties' => [ 'TotalNum' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '13', ], 'PageSize' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '10', ], 'PageNo' => [ 'description' => '', 'type' => 'string', 'example' => '1', ], 'CallsPerdayResponseList' => [ 'description' => 'array', 'type' => 'array', 'items' => [ 'description' => 'object', 'type' => 'object', 'properties' => [ 'DataId' => [ 'description' => '', 'type' => 'string', 'example' => '-1', ], 'HourId' => [ 'description' => '', 'type' => 'string', 'example' => '-1', ], 'TenantId' => [ 'description' => '', 'type' => 'string', 'example' => '0', ], 'TenantName' => [ 'description' => '', 'type' => 'string', 'example' => '50', ], 'PhoneNum' => [ 'description' => '', 'type' => 'string', 'example' => '1583709xxxx', ], 'CallOutCnt' => [ 'description' => '', 'type' => 'string', 'example' => '1', ], 'CallInCnt' => [ 'description' => '', 'type' => 'string', 'example' => '1', ], 'MinuteId' => [ 'description' => '', 'type' => 'string', 'example' => '-1', ], ], ], ], ], ], ], ], ], ], 'errorCodes' => [ 202 => [ [ 'errorCode' => 'GetTenantIdFailed', 'errorMessage' => 'The specified parameter is invalid.', ], ], 400 => [ [ 'errorCode' => 'DataIdEndError', 'errorMessage' => 'dataIdStart must be a time stamp and cannot be empty.', ], [ 'errorCode' => 'DataIdStartError', 'errorMessage' => 'dataIdEnd must be a time stamp and cannot be empty.', ], [ 'errorCode' => 'InvalidPhone', 'errorMessage' => 'phoneNum and havePhoneNum must be either empty or not empty at the same time.', ], ], 500 => [ [ 'errorCode' => 'InstanceIdCannotBeNull', 'errorMessage' => 'You must specify InstanceId.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"phoneNum and havePhoneNum must be either empty or not empty at the same time\\",\\n \\"RequestId\\": \\"45FAB8AB-CFB3-4582-B1A5-9010DEADD8F9\\",\\n \\"Code\\": \\"InvalidPhone\\",\\n \\"Success\\": \\"true\\",\\n \\"Data\\": {\\n \\"TotalNum\\": 13,\\n \\"PageSize\\": 10,\\n \\"PageNo\\": \\"1\\",\\n \\"CallsPerdayResponseList\\": [\\n {\\n \\"DataId\\": \\"-1\\",\\n \\"HourId\\": \\"-1\\",\\n \\"TenantId\\": \\"0\\",\\n \\"TenantName\\": \\"50\\",\\n \\"PhoneNum\\": \\"1583709xxxx\\",\\n \\"CallOutCnt\\": \\"1\\",\\n \\"CallInCnt\\": \\"1\\",\\n \\"MinuteId\\": \\"-1\\"\\n }\\n ]\\n }\\n}","errorExample":""},{"type":"xml","example":"phoneNum and havePhoneNum must be either empty or not empty at the same time\\n45FAB8AB-CFB3-4582-B1A5-9010DEADD8F9\\nInvalidPhone\\ntrue\\n\\n 13\\n 10\\n 1\\n \\n -1\\n -1\\n 0\\n 50\\n 1583709xxxx\\n 1\\n 1\\n -1\\n \\n","errorExample":""}]', ], 'GetCMSIdByForeignId' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'Nick', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '', ], ], [ 'name' => 'ForeignId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'zhangsan', ], ], [ 'name' => 'SourceId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '-1', 'example' => '1', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE339D98-9BD3-4413-B165', ], 'Data' => [ 'description' => '', 'type' => 'object', 'properties' => [ 'Status' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'example' => '1', ], 'CustomerTypeId' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'example' => '1', ], 'Avatar' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'Gender' => [ 'description' => '', 'type' => 'string', 'example' => 'male', ], 'ForeignId' => [ 'description' => '', 'type' => 'string', 'example' => 'zhangsan', ], 'UserId' => [ 'description' => '', 'type' => 'string', 'example' => 'zhangsan', ], 'Nick' => [ 'description' => '', 'type' => 'string', 'example' => '', ], 'Anonymity' => [ 'description' => '', 'type' => 'boolean', 'example' => 'false', ], 'Phone' => [ 'description' => '', 'type' => 'string', 'example' => '131111111111', ], ], ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 400 => [ [ 'errorCode' => 'InvalidInstanceId', 'errorMessage' => 'The specified instance is unavailable or does not exist.', ], ], 500 => [ [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], [ 'errorCode' => 'InvalidOperation', 'errorMessage' => 'The operation is invalid.', ], [ 'errorCode' => 'InvalidParameter', 'errorMessage' => 'The specified parameter is invalid.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE339D98-9BD3-4413-B165\\",\\n \\"Data\\": {\\n \\"Status\\": 1,\\n \\"CustomerTypeId\\": 1,\\n \\"Avatar\\": \\"xxxx\\",\\n \\"Gender\\": \\"male\\",\\n \\"ForeignId\\": \\"zhangsan\\",\\n \\"UserId\\": \\"zhangsan\\",\\n \\"Nick\\": \\"张三\\",\\n \\"Anonymity\\": false,\\n \\"Phone\\": \\"131111111111\\"\\n },\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE339D98-9BD3-4413-B165\\n\\n 1\\n 1\\n xxxx\\n male\\n zhangsan\\n zhangsan\\n 张三\\n false\\n 131111111111\\n\\nSuccess\\ntrue","errorExample":""}]', ], 'GetEntityRoute' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'EntityId', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, 'docRequired' => true, ], ], [ 'name' => 'UniqueId', 'in' => 'formData', 'schema' => [ 'type' => 'integer', 'format' => 'int64', 'required' => false, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '-1', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'EntityName', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'EntityRelationNumber', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'EntityBizCode', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Code' => [ 'type' => 'string', ], 'Message' => [ 'type' => 'string', ], 'RequestId' => [ 'type' => 'string', ], 'Success' => [ 'type' => 'boolean', ], 'Data' => [ 'type' => 'object', 'properties' => [ 'EntityBizCodeType' => [ 'type' => 'string', ], 'GroupId' => [ 'type' => 'integer', 'format' => 'int64', ], 'EntityId' => [ 'type' => 'string', ], 'ServiceId' => [ 'type' => 'integer', 'format' => 'int64', ], 'EntityBizCode' => [ 'type' => 'string', ], 'DepartmentId' => [ 'type' => 'string', ], 'UniqueId' => [ 'type' => 'integer', 'format' => 'int64', ], 'EntityName' => [ 'type' => 'string', ], 'ExtInfo' => [ 'type' => 'string', ], 'EntityRelationNumber' => [ 'type' => 'string', ], ], ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'InvalidParameter', 'errorMessage' => 'The specified parameter is invalid.', ], ], ], 'responseDemo' => null, ], 'GetEntityRouteList' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'PageSize', 'in' => 'formData', 'schema' => [ 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '9223372036854775807', 'minimum' => '-1', 'default' => '20', ], ], [ 'name' => 'PageNo', 'in' => 'formData', 'schema' => [ 'type' => 'integer', 'format' => 'int32', 'required' => false, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '-1', 'default' => '1', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'EntityRelationNumber', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'EntityName', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Code' => [ 'type' => 'string', ], 'Message' => [ 'type' => 'string', ], 'RequestId' => [ 'type' => 'string', ], 'Success' => [ 'type' => 'boolean', ], 'Data' => [ 'type' => 'object', 'properties' => [ 'PageNo' => [ 'type' => 'integer', 'format' => 'int32', ], 'PageSize' => [ 'type' => 'integer', 'format' => 'int32', ], 'Total' => [ 'type' => 'integer', 'format' => 'int64', ], 'EntityRouteList' => [ 'type' => 'array', 'items' => [ 'type' => 'object', 'properties' => [ 'EntityBizCodeType' => [ 'type' => 'string', ], 'GroupId' => [ 'type' => 'string', ], 'EntityId' => [ 'type' => 'string', ], 'ServiceId' => [ 'type' => 'string', ], 'DepartmentId' => [ 'type' => 'string', ], 'EntityBizCode' => [ 'type' => 'string', ], 'UniqueId' => [ 'type' => 'integer', 'format' => 'int64', ], 'EntityName' => [ 'type' => 'string', ], 'ExtInfo' => [ 'type' => 'string', ], 'EntityRelationNumber' => [ 'type' => 'string', ], ], ], ], ], ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'InvalidParameter', 'errorMessage' => 'The specified parameter is invalid.', ], ], ], 'responseDemo' => null, ], 'GetEntityTagRelation' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'EntityId', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, 'maxLength' => 9.223372036854776E+18, 'minLength' => -1, 'default' => '20', ], ], [ 'name' => 'EntityType', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, 'docRequired' => true, 'maxLength' => 9.223372036854776E+18, 'minLength' => -1, 'default' => '1', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Code' => [ 'type' => 'string', ], 'Message' => [ 'type' => 'string', ], 'RequestId' => [ 'type' => 'string', ], 'Success' => [ 'type' => 'boolean', ], 'Data' => [ 'type' => 'array', 'items' => [ 'type' => 'object', 'properties' => [ 'TagName' => [ 'type' => 'string', ], 'TagGroupCode' => [ 'type' => 'string', ], 'EntityId' => [ 'type' => 'string', ], 'TagCode' => [ 'type' => 'string', ], 'EntityType' => [ 'type' => 'string', ], 'TagGroupName' => [ 'type' => 'string', ], ], ], ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'InvalidParameter', 'errorMessage' => 'The specified parameter is invalid.', ], ], ], 'responseDemo' => null, ], 'GetGrantedRoleIds' => [ 'methods' => [ 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Data' => [ 'description' => '', 'type' => 'array', 'items' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '{555555,777777}', ], ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'HttpStatusCode' => [ 'type' => 'integer', 'format' => 'int64', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": [\\n 0\\n ],\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true,\\n \\"HttpStatusCode\\": 0\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'GetNumLocation' => [ 'methods' => [ 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'PhoneNum', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '136098792', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Data' => [ 'description' => '', 'type' => 'string', 'example' => '', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'HttpStatusCode' => [ 'type' => 'integer', 'format' => 'int64', ], ], ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": \\"杭州\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true,\\n \\"HttpStatusCode\\": 0\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\n杭州\\nSuccess\\ntrue","errorExample":""}]', ], 'GetOutbounNumList' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Data' => [ 'description' => '', 'type' => 'object', 'properties' => [ 'NumGroup' => [ 'description' => '', 'type' => 'array', 'items' => [ 'description' => '', 'type' => 'object', 'properties' => [ 'Type' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'example' => '2', ], 'Value' => [ 'description' => '', 'type' => 'string', 'example' => 'Jella', ], 'Description' => [ 'description' => '', 'type' => 'string', 'example' => '76', ], ], ], ], 'Num' => [ 'description' => '', 'type' => 'array', 'items' => [ 'description' => '', 'type' => 'object', 'properties' => [ 'Type' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'example' => '1', ], 'Value' => [ 'description' => '', 'type' => 'string', 'example' => '9065446', ], 'Description' => [ 'description' => '', 'type' => 'string', 'example' => '', ], ], ], ], ], ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'HttpStatusCode' => [ 'type' => 'integer', 'format' => 'int64', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], [ 'errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', ], [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": {\\n \\"NumGroup\\": [\\n {\\n \\"Type\\": 2,\\n \\"Value\\": \\"Jella\\",\\n \\"Description\\": \\"76\\"\\n }\\n ],\\n \\"Num\\": [\\n {\\n \\"Type\\": 1,\\n \\"Value\\": \\"9065446\\",\\n \\"Description\\": \\"浙江省杭州市\\"\\n }\\n ]\\n },\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true,\\n \\"HttpStatusCode\\": 0\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\n\\n \\n 2\\n Jella\\n 76\\n \\n \\n 1\\n 9065446\\n 浙江省杭州市\\n \\n\\nSuccess\\ntrue","errorExample":""}]', ], 'GetTagList' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'EntityId', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, 'maxLength' => 9.223372036854776E+18, 'minLength' => -1, 'default' => '20', ], ], [ 'name' => 'EntityType', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, 'docRequired' => true, 'maxLength' => 9.223372036854776E+18, 'minLength' => -1, 'default' => '1', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Code' => [ 'type' => 'string', ], 'Message' => [ 'type' => 'string', ], 'RequestId' => [ 'type' => 'string', ], 'Success' => [ 'type' => 'boolean', ], 'Data' => [ 'type' => 'array', 'items' => [ 'type' => 'object', 'properties' => [ 'ScenarioCode' => [ 'type' => 'string', ], 'TagGroupCode' => [ 'type' => 'string', ], 'TagGroupName' => [ 'type' => 'string', ], 'TagValues' => [ 'type' => 'array', 'items' => [ 'type' => 'object', 'properties' => [ 'Status' => [ 'type' => 'string', ], 'Description' => [ 'type' => 'string', ], 'TagName' => [ 'type' => 'string', ], 'TagGroupCode' => [ 'type' => 'string', ], 'TagCode' => [ 'type' => 'string', ], 'TagGroupName' => [ 'type' => 'string', ], 'EntityRelationNumber' => [ 'type' => 'string', ], ], ], ], ], ], ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'InvalidParameter', 'errorMessage' => 'The specified parameter is invalid.', ], ], ], 'responseDemo' => null, ], 'GetTicketByCaseId' => [ 'summary' => '查询工单信息-DB', 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, ], ], [ 'name' => 'CaseId', 'in' => 'formData', 'schema' => [ 'type' => 'integer', 'format' => 'int64', 'required' => true, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Schema of Response', 'type' => 'object', 'properties' => [ 'RequestId' => [ 'title' => 'Id of the request', 'type' => 'string', ], 'Code' => [ 'type' => 'string', ], 'Message' => [ 'type' => 'string', ], 'Success' => [ 'type' => 'boolean', ], 'Data' => [ 'type' => 'object', 'properties' => [ 'MemberId' => [ 'type' => 'integer', 'format' => 'int64', ], 'QuestionId' => [ 'type' => 'string', ], 'QuestionInfo' => [ 'type' => 'string', ], 'MemberName' => [ 'type' => 'string', ], 'SopCateId' => [ 'type' => 'integer', 'format' => 'int64', ], 'CaseType' => [ 'type' => 'integer', 'format' => 'int32', ], 'Priority' => [ 'type' => 'integer', 'format' => 'int32', ], 'ExtAttrs' => [ 'type' => 'object', ], 'BuId' => [ 'type' => 'integer', 'format' => 'int64', ], 'GmtCreate' => [ 'type' => 'integer', 'format' => 'int64', ], 'GmtModified' => [ 'type' => 'integer', 'format' => 'int64', ], 'EndTime' => [ 'type' => 'integer', 'format' => 'int64', ], 'SrType' => [ 'type' => 'integer', 'format' => 'int64', ], 'Owner' => [ 'type' => 'integer', 'format' => 'int64', ], 'OwnerName' => [ 'type' => 'string', ], 'CaseStatus' => [ 'type' => 'integer', 'format' => 'int32', ], 'ChannelId' => [ 'type' => 'string', ], 'DepartmentId' => [ 'type' => 'integer', 'format' => 'int64', ], 'FromInfo' => [ 'type' => 'string', ], 'ParentId' => [ 'type' => 'integer', 'format' => 'int64', ], 'CaseId' => [ 'type' => 'integer', 'format' => 'int64', ], ], ], ], ], ], ], 'responseDemo' => null, ], 'GetTicketTemplateSchema' => [ 'methods' => [ 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'TemplateId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '2147483648', 'minimum' => '0', 'example' => '546754', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Data' => [ 'description' => '', 'type' => 'string', 'example' => '', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 400 => [ [ 'errorCode' => 'InvalidInstanceId', 'errorMessage' => 'The specified instance is unavailable or does not exist.', ], ], 500 => [ [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], [ 'errorCode' => 'InvalidOperation', 'errorMessage' => 'The operation is invalid.', ], [ 'errorCode' => 'InvalidParameter', 'errorMessage' => 'The specified parameter is invalid.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": \\"{\\\\\\\\\\\\\\"buId\\\\\\\\\\\\\\":{\\\\\\\\\\\\\\"title\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"租户编码\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"type\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"string\\\\\\\\\\\\\\"},\\\\\\\\\\\\\\"sopCateId\\\\\\\\\\\\\\":{\\\\\\\\\\\\\\"title\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"业务类目\\\\\\\\\\\\\\"}\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\n{\\\\\\"buId\\\\\\":{\\\\\\"title\\\\\\":\\\\\\"租户编码\\\\\\",\\\\\\"type\\\\\\":\\\\\\"string\\\\\\"},\\\\\\"sopCateId\\\\\\":{\\\\\\"title\\\\\\":\\\\\\"业务类目\\\\\\"}\\nSuccess\\ntrue","errorExample":""}]', ], 'GetUserToken' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'title' => '实例id', 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'UserId', 'in' => 'formData', 'schema' => [ 'title' => '用户id', 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '1', 'example' => '875436', ], ], [ 'name' => 'Nick', 'in' => 'formData', 'schema' => [ 'title' => '昵称', 'description' => '', 'type' => 'string', 'required' => false, 'example' => '测试', ], ], [ 'name' => 'AppKey', 'in' => 'formData', 'schema' => [ 'title' => 'appKey', 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '54678765', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'title' => '错误信息', 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'title' => '鹰眼id', 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-xxxx', ], 'Data' => [ 'description' => '', 'type' => 'object', 'properties' => [ 'Expires' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '1614528000000', ], 'Token' => [ 'description' => '', 'type' => 'string', 'example' => 'xxx-xxx-xxxx', ], ], ], 'Code' => [ 'title' => '错误码', 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'title' => '是否调用成功', 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 200 => [ [ 'errorCode' => 'AppInvalid', 'errorMessage' => 'The APPKEY is invalid.', ], [ 'errorCode' => 'UserIdNotNull', 'errorMessage' => 'UserId cannot be null.', ], [ 'errorCode' => 'InvalidForeignId', 'errorMessage' => 'The ForeignId is invalid.', ], ], 400 => [ [ 'errorCode' => 'InvalidInstanceId', 'errorMessage' => 'The specified instance is unavailable or does not exist.', ], ], 500 => [ [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-xxxx\\",\\n \\"Data\\": {\\n \\"Expires\\": 1614528000000,\\n \\"Token\\": \\"xxx-xxx-xxxx\\"\\n },\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-xxxx\\n\\n 1614528000000\\n xxx-xxx-xxxx\\n\\nSuccess\\ntrue","errorExample":""}]', ], 'GrantRoles' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'Operator', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'RoleId', 'in' => 'formData', 'style' => 'repeatList', 'schema' => [ 'type' => 'array', 'items' => [ 'type' => 'integer', 'format' => 'int64', ], 'required' => true, 'maxItems' => 200, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'HttpStatusCode' => [ 'type' => 'integer', 'format' => 'int64', ], 'Code' => [ 'type' => 'string', ], 'Message' => [ 'type' => 'string', ], 'RequestId' => [ 'type' => 'string', ], 'Success' => [ 'type' => 'boolean', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', ], [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => null, ], 'HangupCall' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], [ 'name' => 'CallId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719786', ], ], [ 'name' => 'JobId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719787', ], ], [ 'name' => 'ConnectionId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719788', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'HangupThirdCall' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], [ 'name' => 'CallId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719786', ], ], [ 'name' => 'JobId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719787', ], ], [ 'name' => 'ConnectionId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719788', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', ], [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'HoldCall' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], [ 'name' => 'CallId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719786', ], ], [ 'name' => 'JobId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719787', ], ], [ 'name' => 'ConnectionId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719788', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', ], [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'JoinThirdCall' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], [ 'name' => 'CallId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719786', ], ], [ 'name' => 'JobId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719787', ], ], [ 'name' => 'ConnectionId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '7719788', ], ], [ 'name' => 'HoldConnectionId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '0', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', ], [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'ListSkillGroup' => [ 'methods' => [ 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'ChannelType', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '7', 'minimum' => '0', 'example' => '2', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Data' => [ 'description' => '', 'type' => 'array', 'items' => [ 'description' => '', 'type' => 'object', 'properties' => [ 'DisplayName' => [ 'description' => '', 'type' => 'string', 'example' => '', ], 'Description' => [ 'description' => '', 'type' => 'string', 'example' => '', ], 'ChannelType' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'example' => '2', ], 'SkillGroupId' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '123456', ], 'Name' => [ 'description' => '', 'type' => 'string', 'example' => '', ], ], ], ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": [\\n {\\n \\"DisplayName\\": \\"自动化技能组\\",\\n \\"Description\\": \\"自动化技能组\\",\\n \\"ChannelType\\": 2,\\n \\"SkillGroupId\\": 123456,\\n \\"Name\\": \\"自动化技能组\\"\\n }\\n ],\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\n\\n 自动化技能组\\n 自动化技能组\\n 2\\n 123456\\n 自动化技能组\\n\\nSuccess\\ntrue","errorExample":""}]', ], 'QueryRelationTickets' => [ 'summary' => '查询相关工单', 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, ], ], [ 'name' => 'CaseId', 'in' => 'formData', 'schema' => [ 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'operationType' => 'read', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'PageSize', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '9223372036854775807', 'minimum' => '-1', 'example' => '20', ], ], [ 'name' => 'PageNo', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '9223372036854775807', 'minimum' => '-1', 'example' => '1', ], ], [ 'name' => 'StartDate', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '9223372036854775807', 'minimum' => '-1', 'example' => '1614824872', ], ], [ 'name' => 'EndDate', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '9223372036854775807', 'minimum' => '-1', 'example' => '1614824972', ], ], [ 'name' => 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'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Data' => [ 'description' => '', 'type' => 'string', 'example' => '{"buId": 0,"gmtModified": "2021-03-08T11:10Z","lstVisitCnt": 3,"fromPhoneNum": "130196","gmtCreate": "2021-03-08T09:52Z","uniqueBizId": "13019651928","toPhoneNum": "057126","dateId": "20210308","lstVisitTime": "2021-03-08 10:17:48", "id":555555 , "callOutStatus": "4" }', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'HttpStatusCode' => [ 'type' => 'integer', 'format' => 'int64', ], ], ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": \\"{\\\\\\"buId\\\\\\": 0,\\\\\\"gmtModified\\\\\\": \\\\\\"2021-03-08T11:10Z\\\\\\",\\\\\\"lstVisitCnt\\\\\\": 3,\\\\\\"fromPhoneNum\\\\\\": \\\\\\"130196\\\\\\",\\\\\\"gmtCreate\\\\\\": 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'operationType' => 'read', 'systemTags' => [], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'ViewCode', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'serviceContextViewChatStand', ], ], [ 'name' => 'Parameters', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '{"memberId":64007246863,"channelType":2,"channelId":"3a184074ee34426795f3986d306b2689"},"sdkInstance":"9JKPvcl8xaN2"}', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Data' => [ 'description' => '', 'type' => 'string', 'example' => '', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 202 => [ [ 'errorCode' => 'GetTenantIdFailed', 'errorMessage' => 'The specified parameter is invalid.', ], ], [ [ 'errorCode' => 'callRnderFailed', 'errorMessage' => 'Failed to call the viewRenderService.Render operation.', ], ], 500 => [ [ 'errorCode' => 'InstanceIdCannotBeNull', 'errorMessage' => 'You must specify InstanceId.', ], [ 'errorCode' => 'ViewCodeNotNull', 'errorMessage' => 'You must specify ViewCode.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": \\"{\\\\\\"binds\\\\\\": {\\\\\\"hk9xtvX6usP2\\\\\\": {\\\\\\"ref\\\\\\": {\\\\\\"fieldCode\\\\\\": \\\\\\"historyCntOf7\\\\\\",\\\\\\"label\\\\\\": \\\\\\"7天内服务次数\\\\\\",\\\\\\"type\\\\\\": \\\\\\"object\\\\\\",\\\\\\"boCode\\\\\\": \\\\\\"serviceContextObj\\\\\\"},\\\\\\"jPath\\\\\\": \\\\\\"children\\\\\\",\\\\\\"source\\\\\\": \\\\\\"data\\\\\\"},\\\\\\"hYUi5kwGf0Pm\\\\\\": {\\\\\\"ref\\\\\\": {\\\\\\"fieldCode\\\\\\": \\\\\\"groupName\\\\\\",\\\\\\"label\\\\\\": \\\\\\"进线技能组\\\\\\",\\\\\\"type\\\\\\": \\\\\\"object\\\\\\",\\\\\\"boCode\\\\\\": \\\\\\"serviceContextObj\\\\\\"},\\\\\\"jPath\\\\\\": \\\\\\"children\\\\\\",\\\\\\"source\\\\\\": \\\\\\"data\\\\\\"}\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\n{\\"binds\\": {\\"hk9xtvX6usP2\\": {\\"ref\\": {\\"fieldCode\\": \\"historyCntOf7\\",\\"label\\": \\"7天内服务次数\\",\\"type\\": \\"object\\",\\"boCode\\": \\"serviceContextObj\\"},\\"jPath\\": \\"children\\",\\"source\\": \\"data\\"},\\"hYUi5kwGf0Pm\\": {\\"ref\\": {\\"fieldCode\\": \\"groupName\\",\\"label\\": \\"进线技能组\\",\\"type\\": \\"object\\",\\"boCode\\": \\"serviceContextObj\\"},\\"jPath\\": \\"children\\",\\"source\\": \\"data\\"}\\nSuccess\\ntrue","errorExample":""}]', ], 'QuerySkillGroups' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'PageNo', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '1000', 'minimum' => '1', 'example' => '1', ], ], [ 'name' => 'PageSize', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '1000', 'minimum' => '1', 'example' => '20', ], ], [ 'name' => 'ClientToken', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'GroupName', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '', ], ], [ 'name' => 'GroupType', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '9223372036854775807', 'minimum' => '-1', 'example' => '2', ], ], [ 'name' => 'GroupId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '9223372036854775807', 'minimum' => '-1', 'example' => '123456', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'OnePageSize' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'example' => '20', ], 'TotalPage' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'example' => '4', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'CurrentPage' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'example' => '1', ], 'TotalResults' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'example' => '76', ], 'Data' => [ 'description' => '', 'type' => 'array', 'items' => [ 'description' => '', 'type' => 'object', 'properties' => [ 'DisplayName' => [ 'description' => '', 'type' => 'string', 'example' => '', ], 'Description' => [ 'description' => '', 'type' => 'string', 'example' => '', ], 'ChannelType' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'example' => '2', ], 'SkillGroupName' => [ 'description' => '', 'type' => 'string', 'example' => '', ], 'SkillGroupId' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '123456', ], ], ], ], ], ], ], ], 'errorCodes' => [ 400 => [ [ 'errorCode' => 'InvalidInstanceId', 'errorMessage' => 'The specified instance is unavailable or does not exist.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"OnePageSize\\": 20,\\n \\"TotalPage\\": 4,\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"CurrentPage\\": 1,\\n \\"TotalResults\\": 76,\\n \\"Data\\": [\\n {\\n \\"DisplayName\\": \\"自动化技能组\\",\\n \\"Description\\": \\"自动化技能组\\",\\n \\"ChannelType\\": 2,\\n \\"SkillGroupName\\": \\"自动化技能组\\",\\n \\"SkillGroupId\\": 123456\\n }\\n ]\\n}","errorExample":""},{"type":"xml","example":"20\\n4\\nEE338D98-9BD3-4413-B165\\n1\\n76\\n\\n 自动化技能组\\n 自动化技能组\\n 2\\n 自动化技能组\\n 123456\\n","errorExample":""}]', ], 'RemoveSkillGroup' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'SkillGroupId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123456', ], ], [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 400 => [ [ 'errorCode' => 'InvalidInstanceId', 'errorMessage' => 'The specified instance is unavailable or does not exist.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'SendOutboundCommand' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'CallingNumber', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, 'default' => '-1', ], ], [ 'name' => 'CalledNumber', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'CustomerInfo', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Code' => [ 'type' => 'string', ], 'Message' => [ 'type' => 'string', ], 'Data' => [ 'type' => 'string', ], 'RequestId' => [ 'type' => 'string', ], 'Success' => [ 'type' => 'boolean', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => null, ], 'StartCall' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], [ 'name' => 'Caller', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9065446', ], ], [ 'name' => 'Callee', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '136098792', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'StartCallV2' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], [ 'name' => 'Caller', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9065446', ], ], [ 'name' => 'Callee', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '136098792', ], ], [ 'name' => 'JsonMsg', 'in' => 'formData', 'schema' => [ 'description' => 'JsonMsg', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'StartChatWork' => [ 'summary' => '修改在线客服为上班状态', 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'title' => 'instanceId', 'description' => '', 'type' => 'string', 'required' => true, 'example' => 'ccc_xspace***', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'title' => 'accountName', 'description' => '', 'type' => 'string', 'required' => true, 'example' => 'account1', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'result', 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'title' => 'message', 'description' => '', 'type' => 'string', 'example' => 'xxx', ], 'RequestId' => [ 'title' => 'requestId', 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-xxxx', ], 'HttpStatusCode' => [ 'title' => 'httpStatusCode', 'description' => '', 'type' => 'integer', 'format' => 'int32', 'example' => '200', ], 'Data' => [ 'title' => 'data', 'description' => '', 'type' => 'string', 'example' => '1', ], 'Code' => [ 'title' => 'code', 'description' => '', 'type' => 'string', 'example' => 'Agent.NotFound', ], 'Success' => [ 'title' => 'success', 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 400 => [ [ 'errorCode' => 'IdempotentParameterMismatch', 'errorMessage' => 'The request uses the same client token as a previous, but non-identical request. Do not reuse a client token with different requests, unless the requests are identical.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-xxxx\\",\\n \\"HttpStatusCode\\": 200,\\n \\"Data\\": \\"1\\",\\n \\"Code\\": \\"Agent.NotFound\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"\\n xxx\\n EE338D98-9BD3-4413-xxxx\\n 200\\n 1\\n Agent.NotFound\\n true\\n","errorExample":""}]', ], 'UpdateCustomer' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ProdLineId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '0', 'example' => '10552599', ], ], [ 'name' => 'BizType', 'in' => 'query', 'schema' => [ 'description' => 'BizType', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'xp_commerce_aliyun', ], ], [ 'name' => 'Name', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '', ], ], [ 'name' => 'TypeCode', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '1', ], ], [ 'name' => 'Phone', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '1560000xxxx', ], ], [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'ManagerName', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '', ], ], [ 'name' => 'Contacter', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '123', ], ], [ 'name' => 'Industry', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '', ], ], [ 'name' => 'Position', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '', ], ], [ 'name' => 'Email', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '123@123.com', ], ], [ 'name' => 'Dingding', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '123yiyo', ], ], [ 'name' => 'OuterId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '10000011', ], ], [ 'name' => 'OuterIdType', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1', ], ], [ 'name' => 'CustomerId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '0', 'example' => '24027', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Data' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '{"CustomerId":"24027"}', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": 0,\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'UpdateEntityTagRelation' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'EntityTagParam', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, 'maxLength' => 9.223372036854776E+18, 'minLength' => -1, 'default' => '20', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Code' => [ 'type' => 'string', ], 'Message' => [ 'type' => 'string', ], 'Data' => [ 'type' => 'string', ], 'RequestId' => [ 'type' => 'string', ], 'Success' => [ 'type' => 'boolean', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'InvalidParameter', 'errorMessage' => 'The specified parameter is invalid.', ], ], ], 'responseDemo' => null, ], 'UpdateRingStatus' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'UniqueBizId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '78604', ], ], [ 'name' => 'CallOutStatus', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '4', ], ], [ 'name' => 'Extra', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '{\\"isCallBack\\":\\"true\\"}', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Data' => [ 'description' => '', 'type' => 'string', 'example' => '{"BizId": "78604"}', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'HttpStatusCode' => [ 'type' => 'integer', 'format' => 'int64', ], ], ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Data\\": \\"{\\\\\\"BizId\\\\\\": \\\\\\"78604\\\\\\"}\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true,\\n \\"HttpStatusCode\\": 0\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\n{\\"BizId\\": \\"78604\\"}\\nSuccess\\ntrue","errorExample":""}]', ], 'UpdateRole' => [ 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'RoleId', 'in' => 'formData', 'schema' => [ 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '1', ], ], [ 'name' => 'RoleName', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'Operator', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'PermissionId', 'in' => 'formData', 'style' => 'repeatList', 'schema' => [ 'type' => 'array', 'items' => [ 'type' => 'integer', 'format' => 'int64', ], 'required' => false, 'maxItems' => 200, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Code' => [ 'type' => 'string', ], 'HttpStatusCode' => [ 'type' => 'integer', 'format' => 'int64', ], 'Message' => [ 'type' => 'string', ], 'RequestId' => [ 'type' => 'string', ], 'Success' => [ 'type' => 'boolean', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', ], [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], 'responseDemo' => null, ], 'UpdateSkillGroup' => [ 'methods' => [ 'post', 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'SkillGroupId', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '9223372036854775807', 'minimum' => '1', 'example' => '123456', ], ], [ 'name' => 'SkillGroupName', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '', ], ], [ 'name' => 'Description', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '', ], ], [ 'name' => 'DisplayName', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '', ], ], [ 'name' => 'ClientToken', 'in' => 'query', 'schema' => [ 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'ChannelType', 'in' => 'query', 'schema' => [ 'title' => '渠道类型', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'description' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'Success', ], 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'HttpStatusCode' => [ 'type' => 'integer', 'format' => 'int64', ], ], ], ], ], 'errorCodes' => [ 400 => [ [ 'errorCode' => 'InvalidInstanceId', 'errorMessage' => 'The specified instance is unavailable or does not exist.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\",\\n \\"Code\\": \\"Success\\",\\n \\"Success\\": true,\\n \\"HttpStatusCode\\": 0\\n}","errorExample":""},{"type":"xml","example":"xxxx\\nEE338D98-9BD3-4413-B165\\nSuccess\\ntrue","errorExample":""}]', ], 'ListAllHotLineSkillGroups' => [ 'summary' => '查询某个租户下所有热线类型技能组及技能组分类', 'methods' => [ 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => true, ], ], [ 'name' => 'AccountName', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => true, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Schema of Response', 'type' => 'object', 'properties' => [ 'RequestId' => [ 'title' => 'Id of the request', 'type' => 'string', ], 'Message' => [ 'type' => 'string', ], 'Code' => [ 'type' => 'string', ], 'Success' => [ 'type' => 'boolean', ], 'Data' => [ 'type' => 'array', 'items' => [ 'type' => 'object', 'properties' => [ 'DepGroup' => [ 'type' => 'object', 'properties' => [ 'DepGroupName' => [ 'type' => 'string', ], 'DepGroupId' => [ 'type' => 'integer', 'format' => 'int64', ], ], ], 'SkillGroupAgents' => [ 'type' => 'array', 'items' => [ 'type' => 'object', 'properties' => [ 'SkillGroup' => [ 'type' => 'object', 'properties' => [ 'DisplayName' => [ 'type' => 'string', ], 'SkillGroupId' => [ 'type' => 'integer', 'format' => 'int64', ], ], ], 'Agents' => [ 'type' => 'array', 'items' => [ 'type' => 'object', 'properties' => [ 'AccountName' => [ 'type' => 'string', ], 'DisplayName' => [ 'type' => 'string', ], 'AgentId' => [ 'type' => 'integer', 'format' => 'int64', ], 'Status' => [ 'type' => 'integer', 'format' => 'int64', ], 'Acid' => [ 'type' => 'string', ], 'JobId' => [ 'type' => 'string', ], 'ConnId' => [ 'type' => 'string', ], 'CustomerPhone' => [ 'type' => 'string', ], ], ], ], ], ], ], ], ], ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], ], ], ], 'AnwserAgentMonitor' => [ 'summary' => '接通坐席监听', 'methods' => [ 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'CallerParentId', 'in' => 'query', 'schema' => [ 'title' => 'callerParentId', 'type' => 'integer', 'format' => 'int64', 'required' => false, ], ], [ 'name' => 'RequestId', 'in' => 'query', 'schema' => [ 'title' => 'requestId', 'type' => 'string', 'required' => false, ], ], [ 'name' => 'ClientToken', 'in' => 'query', 'schema' => [ 'title' => 'clientToken', 'type' => 'string', 'required' => false, ], ], [ 'name' => 'CallerType', 'in' => 'query', 'schema' => [ 'title' => 'callerType', 'type' => 'string', 'required' => false, ], ], [ 'name' => 'CallerUid', 'in' => 'query', 'schema' => [ 'title' => 'callerUid', 'type' => 'integer', 'format' => 'int64', 'required' => false, ], ], [ 'name' => 'StsTokenCallerUid', 'in' => 'query', 'schema' => [ 'title' => 'stsTokenCallerUid', 'type' => 'integer', 'format' => 'int64', 'required' => false, ], ], [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'title' => 'InstanceId', 'type' => 'string', 'required' => false, ], ], [ 'name' => 'AccountName', 'in' => 'query', 'schema' => [ 'title' => 'AccountName', 'type' => 'string', 'required' => false, ], ], [ 'name' => 'CallId', 'in' => 'query', 'schema' => [ 'title' => 'CallId', 'type' => 'string', 'required' => false, ], ], [ 'name' => 'JobId', 'in' => 'query', 'schema' => [ 'title' => 'JobId', 'type' => 'string', 'required' => false, ], ], [ 'name' => 'ConnectionId', 'in' => 'query', 'schema' => [ 'title' => 'ConnectionId', 'type' => 'string', 'required' => false, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'title' => 'message', 'type' => 'string', ], 'RequestId' => [ 'title' => 'requestId', 'type' => 'string', ], 'Code' => [ 'title' => 'code', 'type' => 'string', ], 'Success' => [ 'title' => 'success', 'type' => 'boolean', ], ], ], ], ], ], 'GetForeignIdByCMSId' => [ 'summary' => '通过CMSId获取ForeignId', 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], ], 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => true, ], ], [ 'name' => 'UserId', 'in' => 'query', 'schema' => [ 'type' => 'integer', 'format' => 'int64', 'required' => true, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Schema of Response', 'type' => 'object', 'properties' => [ 'RequestId' => [ 'title' => 'Id of the request', 'type' => 'string', ], 'Message' => [ 'type' => 'string', ], 'Data' => [ 'type' => 'object', 'properties' => [ 'Status' => [ 'type' => 'integer', 'format' => 'int32', ], 'CustomerTypeId' => [ 'type' => 'integer', 'format' => 'int32', ], 'Avatar' => [ 'type' => 'string', ], 'Gender' => [ 'type' => 'string', ], 'ForeignId' => [ 'type' => 'string', ], 'UserId' => [ 'type' => 'string', ], 'Nick' => [ 'type' => 'string', ], 'Anonymity' => [ 'type' => 'boolean', ], 'Phone' => [ 'type' => 'string', ], 'Code' => [ 'type' => 'string', ], 'Success' => [ 'type' => 'boolean', ], ], ], ], ], ], ], ], 'HangUpAgentMonitor' => [ 'summary' => '挂断坐席监听', 'methods' => [ 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'CallerParentId', 'in' => 'query', 'schema' => [ 'title' => 'callerParentId', 'type' => 'integer', 'format' => 'int64', 'required' => false, ], ], [ 'name' => 'RequestId', 'in' => 'query', 'schema' => [ 'title' => 'requestId', 'type' => 'string', 'required' => false, ], ], [ 'name' => 'ClientToken', 'in' => 'query', 'schema' => [ 'title' => 'clientToken', 'type' => 'string', 'required' => false, ], ], [ 'name' => 'CallerType', 'in' => 'query', 'schema' => [ 'title' => 'callerType', 'type' => 'string', 'required' => false, ], ], [ 'name' => 'CallerUid', 'in' => 'query', 'schema' => [ 'title' => 'callerUid', 'type' => 'integer', 'format' => 'int64', 'required' => false, ], ], [ 'name' => 'StsTokenCallerUid', 'in' => 'query', 'schema' => [ 'title' => 'stsTokenCallerUid', 'type' => 'integer', 'format' => 'int64', 'required' => false, ], ], [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'title' => 'InstanceId', 'type' => 'string', 'required' => false, ], ], [ 'name' => 'AccountName', 'in' => 'query', 'schema' => [ 'title' => 'AccountName', 'type' => 'string', 'required' => false, ], ], [ 'name' => 'CallId', 'in' => 'query', 'schema' => [ 'title' => 'CallId', 'type' => 'string', 'required' => false, ], ], [ 'name' => 'JobId', 'in' => 'query', 'schema' => [ 'title' => 'JobId', 'type' => 'string', 'required' => false, ], ], [ 'name' => 'ConnectionId', 'in' => 'query', 'schema' => [ 'title' => 'ConnectionId', 'type' => 'string', 'required' => false, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'title' => 'message', 'type' => 'string', ], 'RequestId' => [ 'title' => 'requestId', 'type' => 'string', ], 'Code' => [ 'title' => 'code', 'type' => 'string', ], 'Success' => [ 'title' => 'success', 'type' => 'boolean', ], ], ], ], ], ], 'StartAgentMonitor' => [ 'summary' => '发起坐席监听', 'methods' => [ 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'CallerParentId', 'in' => 'query', 'schema' => [ 'title' => 'callerParentId', 'type' => 'integer', 'format' => 'int64', 'required' => false, ], ], [ 'name' => 'RequestId', 'in' => 'query', 'schema' => [ 'title' => 'requestId', 'type' => 'string', 'required' => false, ], ], [ 'name' => 'ClientToken', 'in' => 'query', 'schema' => [ 'title' => 'clientToken', 'type' => 'string', 'required' => false, ], ], [ 'name' => 'CallerType', 'in' => 'query', 'schema' => [ 'title' => 'callerType', 'type' => 'string', 'required' => false, ], ], [ 'name' => 'CallerUid', 'in' => 'query', 'schema' => [ 'title' => 'callerUid', 'type' => 'integer', 'format' => 'int64', 'required' => false, ], ], [ 'name' => 'StsTokenCallerUid', 'in' => 'query', 'schema' => [ 'title' => 'stsTokenCallerUid', 'type' => 'integer', 'format' => 'int64', 'required' => false, ], ], [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'title' => 'param1', 'type' => 'string', 'required' => false, ], ], [ 'name' => 'AccountName', 'in' => 'query', 'schema' => [ 'title' => 'param2', 'type' => 'string', 'required' => false, ], ], [ 'name' => 'CallId', 'in' => 'query', 'schema' => [ 'title' => 'param4', 'type' => 'string', 'required' => false, ], ], [ 'name' => 'JobId', 'in' => 'query', 'schema' => [ 'title' => 'param5', 'type' => 'string', 'required' => false, ], ], [ 'name' => 'ConnectionId', 'in' => 'query', 'schema' => [ 'title' => 'param6', 'type' => 'string', 'required' => false, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'result', 'type' => 'object', 'properties' => [ 'Message' => [ 'title' => 'message', 'type' => 'string', ], 'RequestId' => [ 'title' => 'requestId', 'type' => 'string', ], 'Code' => [ 'title' => 'code', 'type' => 'string', ], 'Success' => [ 'title' => 'success', 'type' => 'boolean', ], ], ], ], ], ], 'BindAgentHotlinePhone' => [ 'summary' => '绑定热线坐席手机号', 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'title' => '客户请求唯一id,用于幂等校验,可以用uuid生成', 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'title' => 'AICCS实例ID,在智能联络中心控制台上可以看到', 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'title' => '坐席账号名称(唯一值),外部账号与XP账号登录名的映射', 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], [ 'name' => 'Phone', 'in' => 'formData', 'schema' => [ 'title' => '手机号', 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '136********', ], ], [ 'name' => 'VerifyCode', 'in' => 'formData', 'schema' => [ 'title' => '验证码', 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123456', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Result', 'description' => 'Result', 'type' => 'object', 'properties' => [ 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'NoTenantFound', ], 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Success\\": true,\\n \\"Code\\": \\"NoTenantFound\\",\\n \\"Message\\": \\"xxxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\"\\n}","errorExample":""},{"type":"xml","example":"\\n true\\n NoTenantFound\\n xxxxx\\n EE338D98-9BD3-4413-B165\\n","errorExample":""}]', ], 'GetHotlineAgentDetailWithChannel' => [ 'summary' => '同 GetHotlineAgentDetail,返回上班渠道', 'methods' => [ 'get', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'query', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'InstanceId', 'in' => 'query', 'schema' => [ 'title' => 'AICCS实例ID,在智能联络中心控制台上可以看到', 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'AccountName', 'in' => 'query', 'schema' => [ 'title' => '坐席账号名称(唯一值),外部账号与XP账号登录名的映射', 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Message' => [ 'type' => 'string', ], 'RequestId' => [ 'type' => 'string', ], 'Data' => [ 'type' => 'object', 'properties' => [ 'AgentStatusCode' => [ 'type' => 'string', ], 'Token' => [ 'type' => 'string', ], 'AgentId' => [ 'type' => 'integer', 'format' => 'int64', ], 'Assigned' => [ 'type' => 'boolean', ], 'RestType' => [ 'type' => 'integer', 'format' => 'int32', ], 'AgentStatus' => [ 'type' => 'integer', 'format' => 'int32', ], 'TenantId' => [ 'type' => 'integer', 'format' => 'int64', ], 'WorkChannel' => [ 'title' => '上班渠道,PC电脑上班,PSTN手机上班', 'type' => 'string', ], 'ExtAttr' => [ 'title' => '扩展字段', 'type' => 'string', ], ], ], 'Success' => [ 'type' => 'boolean', ], 'Code' => [ 'type' => 'string', ], 'HttpStatusCode' => [ 'type' => 'integer', 'format' => 'int64', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', ], [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], ], 'GetAgentHotlinePhone' => [ 'summary' => '查询坐席绑定手机号', 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'title' => '客户请求唯一id,用于幂等校验,可以用uuid生成', 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'title' => 'AICCS实例ID,在智能联络中心控制台上可以看到', 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'title' => '坐席账号名称(唯一值),外部账号与XP账号登录名的映射', 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Result', 'description' => 'Result', 'type' => 'object', 'properties' => [ 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'NoTenantFound', ], 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'Data' => [ 'title' => '手机号', 'description' => '', 'type' => 'string', 'example' => '136********', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Success\\": true,\\n \\"Code\\": \\"NoTenantFound\\",\\n \\"Message\\": \\"xxxx\\",\\n \\"Data\\": \\"136********\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\"\\n}","errorExample":""},{"type":"xml","example":"\\n true\\n NoTenantFound\\n xxxx\\n 136********\\n EE338D98-9BD3-4413-B165\\n","errorExample":""}]', ], 'GetAgentHotline' => [ 'summary' => '查询热线坐席信息与热线技能组', 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'title' => '客户请求唯一id,用于幂等校验,可以用uuid生成', 'type' => 'string', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'title' => 'AICCS实例ID,在智能联络中心控制台上可以看到', 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'title' => '坐席账号名称(唯一值),外部账号与XP账号登录名的映射', 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Result', 'type' => 'object', 'properties' => [ 'Success' => [ 'type' => 'boolean', ], 'Code' => [ 'type' => 'string', ], 'Message' => [ 'type' => 'string', ], 'Data' => [ 'type' => 'object', 'properties' => [ 'TenantId' => [ 'title' => '租户ID', 'type' => 'integer', 'format' => 'int64', ], 'AgentId' => [ 'title' => '小二ID', 'type' => 'integer', 'format' => 'int64', ], 'AccountName' => [ 'title' => '坐席账号名称(坐席登录名)', 'type' => 'string', ], 'DisplayName' => [ 'title' => 'XP账号对外展示名称', 'type' => 'string', ], 'GroupList' => [ 'title' => '热线技能组', 'type' => 'array', 'items' => [ 'type' => 'object', 'properties' => [ 'SkillGroupId' => [ 'title' => '技能组ID', 'type' => 'integer', 'format' => 'int64', ], 'Name' => [ 'title' => '技能组名称', 'type' => 'string', ], 'DisplayName' => [ 'title' => '技能组对外显示名', 'type' => 'string', ], ], ], ], 'DepartmentId' => [ 'title' => '部门ID', 'type' => 'string', ], 'AgentPhone' => [ 'title' => '坐席绑定手机号', 'type' => 'string', ], 'SkillGroups' => [ 'title' => '热线技能组,格式:"[123,456,......,789]"', 'type' => 'string', ], 'ExtAttr' => [ 'title' => '扩展字段', 'type' => 'string', ], ], ], 'RequestId' => [ 'type' => 'string', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], [ 'errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', ], ], ], ], 'UnbindAgentHotlinePhone' => [ 'summary' => '解绑热线坐席手机号', 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'title' => '客户请求唯一id,用于幂等校验,可以用uuid生成', 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'title' => 'AICCS实例ID,在智能联络中心控制台上可以看到', 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'title' => '坐席账号名称(唯一值),外部账号与XP账号登录名的映射', 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Result', 'description' => 'Result', 'type' => 'object', 'properties' => [ 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'NoTenantFound', ], 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], [ 'errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Success\\": true,\\n \\"Code\\": \\"NoTenantFound\\",\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\"\\n}","errorExample":""},{"type":"xml","example":"\\n true\\n NoTenantFound\\n xxxx\\n EE338D98-9BD3-4413-B165\\n","errorExample":""}]', ], 'GetAgentWorkStatus' => [ 'summary' => '查询热线坐席上班状态', 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'title' => '客户请求唯一id,用于幂等校验,可以用uuid生成', 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'title' => 'AICCS实例ID,在智能联络中心控制台上可以看到', 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'title' => '坐席账号名称(唯一值),外部账号与XP账号的映射', 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '123@123.com', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Result', 'description' => 'Result', 'type' => 'object', 'properties' => [ 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'NoTenantFound', ], 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxxx', ], 'Data' => [ 'description' => '', 'type' => 'object', 'properties' => [ 'TenantId' => [ 'title' => '租户ID', 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '905', ], 'AgentId' => [ 'title' => '小二ID', 'description' => '', 'type' => 'integer', 'format' => 'int64', 'example' => '1059054', ], 'AccountName' => [ 'title' => '坐席账号名称(坐席登录名)', 'description' => '', 'type' => 'string', 'example' => '123@123.com', ], 'AgentStatusCode' => [ 'title' => '坐席上班状态code', 'description' => '', 'type' => 'string', 'example' => 'AgentCheckin', ], 'AgentStatusDesc' => [ 'title' => '坐席上班状态描述', 'description' => '', 'type' => 'string', 'example' => '', ], 'WorkChannel' => [ 'title' => '上班渠道,PSTN手机上班,PC电脑上班', 'description' => '', 'type' => 'string', 'example' => 'PC', ], 'ExtAttr' => [ 'title' => '扩展字段', 'description' => '', 'type' => 'string', ], ], ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], [ 'errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Success\\": true,\\n \\"Code\\": \\"NoTenantFound\\",\\n \\"Message\\": \\"xxxxx\\",\\n \\"Data\\": {\\n \\"TenantId\\": 905,\\n \\"AgentId\\": 1059054,\\n \\"AccountName\\": \\"123@123.com\\",\\n \\"AgentStatusCode\\": \\"AgentCheckin\\",\\n \\"AgentStatusDesc\\": \\"坐席签入状态\\",\\n \\"WorkChannel\\": \\"PC\\",\\n \\"ExtAttr\\": \\"\\"\\n },\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\"\\n}","errorExample":""},{"type":"xml","example":"\\n true\\n NoTenantFound\\n xxxxx\\n \\n 905\\n 1059054\\n 123@123.com\\n AgentCheckin\\n 坐席签入状态\\n PC\\n \\n EE338D98-9BD3-4413-B165\\n","errorExample":""}]', ], 'SendVerificationCode' => [ 'summary' => '短信验证码发送', 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'title' => '客户请求唯一id,用于幂等校验,可以用uuid生成', 'description' => '', 'type' => 'string', 'required' => false, 'example' => '46c1341e-2648-447a-9b11-70b6a298d94d', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'title' => 'AICCS实例ID,在智能联络中心控制台上可以看到', 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc_xp_pre-cn-***', ], ], [ 'name' => 'Phone', 'in' => 'formData', 'schema' => [ 'title' => '手机号(坐席绑定手机号码)', 'description' => '', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '136********', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Result', 'description' => 'Result', 'type' => 'object', 'properties' => [ 'Success' => [ 'description' => '', 'type' => 'boolean', 'example' => 'true', ], 'Code' => [ 'description' => '', 'type' => 'string', 'example' => 'NoTenantFound', ], 'Message' => [ 'description' => '', 'type' => 'string', 'example' => 'xxxx', ], 'RequestId' => [ 'description' => '', 'type' => 'string', 'example' => 'EE338D98-9BD3-4413-B165', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], ], ], 'responseDemo' => '[{"type":"json","example":"{\\n \\"Success\\": true,\\n \\"Code\\": \\"NoTenantFound\\",\\n \\"Message\\": \\"xxxx\\",\\n \\"RequestId\\": \\"EE338D98-9BD3-4413-B165\\"\\n}","errorExample":""},{"type":"xml","example":"\\n true\\n NoTenantFound\\n xxxx\\n EE338D98-9BD3-4413-B165\\n","errorExample":""}]', ], 'StartHotlineWork' => [ 'summary' => '热线坐席上班', 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'readAndWrite', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'title' => '客户请求唯一id,用于幂等校验,可以用uuid生成', 'type' => 'string', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'title' => 'AICCS实例ID,在智能联络中心控制台上可以看到', 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'title' => '坐席账号名称(唯一值),外部账号与XP账号登录名的映射', 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'WorkChannel', 'in' => 'formData', 'schema' => [ 'title' => '上班渠道,枚举值:(手机上班)PSTN ; (PC上班)PC', 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'SkillGroups', 'in' => 'formData', 'schema' => [ 'title' => '坐席热线技能组,格式:"[123,456,......,789]"', 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'Result', 'type' => 'object', 'properties' => [ 'Success' => [ 'type' => 'boolean', ], 'Code' => [ 'type' => 'string', ], 'Message' => [ 'type' => 'string', ], 'Data' => [ 'type' => 'object', 'properties' => [ 'TenantId' => [ 'title' => '租户ID', 'type' => 'integer', 'format' => 'int64', ], 'AgentId' => [ 'title' => '小二ID', 'type' => 'integer', 'format' => 'int64', ], 'AccountName' => [ 'title' => '坐席账号名称(坐席登录名)', 'type' => 'string', ], 'AgentStatusCode' => [ 'title' => '坐席上班状态code', 'type' => 'string', ], 'AgentStatusDesc' => [ 'title' => '坐席上班状态描述', 'type' => 'string', ], 'WorkChannel' => [ 'title' => '上班渠道,PSTN手机上班,PC电脑上班', 'type' => 'string', ], 'AgentToken' => [ 'title' => '前端token', 'type' => 'string', ], 'ExtAttr' => [ 'title' => '扩展字段', 'type' => 'string', ], ], ], 'RequestId' => [ 'type' => 'string', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', ], ], ], ], 'FinishHotlineServiceNew' => [ 'summary' => '热线下班接口,参考FinishHotlineService,坐席通话中下班失败', 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'write', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => false, ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'AccountName', 'in' => 'formData', 'schema' => [ 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'type' => 'object', 'properties' => [ 'Message' => [ 'type' => 'string', ], 'RequestId' => [ 'type' => 'string', ], 'Code' => [ 'type' => 'string', ], 'Success' => [ 'type' => 'boolean', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], [ 'errorCode' => 'NoAgentFound', 'errorMessage' => 'The specified agent does not exist.', ], ], ], ], 'GetOnlineTouchSessionList' => [ 'summary' => '查询在线会话记录信息列表【以touch为维度】', 'methods' => [ 'post', ], 'schemes' => [ 'http', 'https', ], 'security' => [ [ 'AK' => [], ], [ 'BearerToken' => [], ], ], 'operationType' => 'read', 'deprecated' => false, 'systemTags' => [], 'parameters' => [ [ 'name' => 'ClientToken', 'in' => 'formData', 'schema' => [ 'type' => 'string', ], ], [ 'name' => 'InstanceId', 'in' => 'formData', 'schema' => [ 'title' => '实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'GroupIds', 'in' => 'formData', 'style' => 'repeatList', 'schema' => [ 'title' => '技能组id', 'type' => 'array', 'items' => [ 'type' => 'integer', 'format' => 'int64', ], 'maxItems' => 10, ], ], [ 'name' => 'StartDate', 'in' => 'formData', 'schema' => [ 'title' => '开始时间【会话接通时间筛选范围】,格式:时间戳(毫秒)', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'EndDate', 'in' => 'formData', 'schema' => [ 'title' => '结束时间【会话接通时间筛选范围】,格式:时间戳(毫秒)', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'CurrentPage', 'in' => 'formData', 'schema' => [ 'title' => '当前页', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, ], ], [ 'name' => 'PageSize', 'in' => 'formData', 'schema' => [ 'title' => '页数,默认10,最大值30', 'type' => 'integer', 'format' => 'int32', ], ], ], 'responses' => [ 200 => [ 'schema' => [ 'title' => 'PageResult', 'type' => 'object', 'properties' => [ 'Success' => [ 'type' => 'boolean', ], 'Code' => [ 'title' => '错误码', 'type' => 'string', ], 'Message' => [ 'title' => '错误信息', 'type' => 'string', ], 'Data' => [ 'type' => 'array', 'items' => [ 'type' => 'object', 'properties' => [ 'UserForeignId' => [ 'title' => '外部会员ID', 'type' => 'string', ], 'SessionId' => [ 'title' => '会话ID,消息记录对象MessageInfo实例的唯一编码,与接触编码TouchId为1对多关系', 'type' => 'string', ], 'TouchId' => [ 'title' => '接触编码,用户进线后,多次转交到不同人工,会生成多个接触编码', 'type' => 'string', ], 'ChannelId' => [ 'title' => '当次进线编码,同sid', 'type' => 'string', ], 'GroupId' => [ 'title' => '技能组ID', 'type' => 'string', ], 'GroupName' => [ 'title' => '技能组名称', 'type' => 'string', ], 'FirstTime' => [ 'title' => '会话接通时间,时间戳', 'type' => 'integer', 'format' => 'int64', ], 'MessageInfo' => [ 'title' => '对话详情记录列表', 'type' => 'array', 'items' => [ 'type' => 'object', 'properties' => [ 'MessageId' => [ 'title' => '消息序列号', 'type' => 'integer', 'format' => 'int64', ], 'SenderId' => [ 'title' => '消息发送人ID', 'type' => 'string', ], 'SenderName' => [ 'title' => '消息发送人名称', 'type' => 'string', ], 'SenderType' => [ 'title' => '消息发送人,枚举值:1会员,2客服', 'type' => 'string', ], 'Content' => [ 'title' => '消息内容', 'type' => 'string', ], 'GmtCreated' => [ 'title' => '消息发送实际,格式:时间戳', 'type' => 'string', ], 'Status' => [ 'title' => '消息日志的状态,0默认,50撤回', 'type' => 'string', ], ], ], ], ], ], ], 'RequestId' => [ 'type' => 'string', ], 'HttpStatusCode' => [ 'type' => 'integer', 'format' => 'int32', ], 'PageNo' => [ 'title' => '当前页', 'type' => 'integer', 'format' => 'int32', ], 'TotalResults' => [ 'title' => '总记录数', 'type' => 'integer', 'format' => 'int32', ], 'PageSize' => [ 'title' => '页数', 'type' => 'integer', 'format' => 'int32', ], ], ], ], ], 'errorCodes' => [ 500 => [ [ 'errorCode' => 'NoTenantFound', 'errorMessage' => 'The specified tenant does not exist.', ], [ 'errorCode' => 'SystemError', 'errorMessage' => 'A system error occurred. Please contact the administrator.', ], ], ], ], ], 'endpoints' => [ [ 'regionId' => 'cn-shanghai', 'endpoint' => 'scsp.aliyuncs.com', ], [ 'regionId' => 'cn-qingdao', 'endpoint' => 'scsp.aliyuncs.com', ], [ 'regionId' => 'cn-beijing', 'endpoint' => 'scsp.aliyuncs.com', ], [ 'regionId' => 'cn-zhangjiakou', 'endpoint' => 'scsp.aliyuncs.com', ], [ 'regionId' => 'cn-huhehaote', 'endpoint' => 'scsp.aliyuncs.com', ], [ 'regionId' => 'cn-wulanchabu', 'endpoint' => 'scsp.aliyuncs.com', ], [ 'regionId' => 'cn-hangzhou', 'endpoint' => 'scsp.aliyuncs.com', ], [ 'regionId' => 'cn-shenzhen', 'endpoint' => 'scsp.aliyuncs.com', ], [ 'regionId' => 'cn-chengdu', 'endpoint' => 'scsp.aliyuncs.com', ], [ 'regionId' => 'cn-hongkong', 'endpoint' => 'scsp.aliyuncs.com', ], [ 'regionId' => 'ap-northeast-1', 'endpoint' => 'scsp.aliyuncs.com', ], [ 'regionId' => 'ap-southeast-1', 'endpoint' => 'scsp.aliyuncs.com', ], [ 'regionId' => 'ap-southeast-2', 'endpoint' => 'scsp.aliyuncs.com', ], [ 'regionId' => 'ap-southeast-3', 'endpoint' => 'scsp.aliyuncs.com', ], [ 'regionId' => 'ap-southeast-5', 'endpoint' => 'scsp.aliyuncs.com', ], [ 'regionId' => 'us-east-1', 'endpoint' => 'scsp.aliyuncs.com', ], [ 'regionId' => 'us-west-1', 'endpoint' => 'scsp.aliyuncs.com', ], [ 'regionId' => 'eu-west-1', 'endpoint' => 'scsp.aliyuncs.com', ], [ 'regionId' => 'eu-central-1', 'endpoint' => 'scsp.aliyuncs.com', ], [ 'regionId' => 'ap-south-1', 'endpoint' => 'scsp.aliyuncs.com', ], [ 'regionId' => 'me-east-1', 'endpoint' => 'scsp.aliyuncs.com', ], [ 'regionId' => 'cn-hangzhou-finance', 'endpoint' => 'scsp.aliyuncs.com', ], [ 'regionId' => 'cn-shanghai-finance-1', 'endpoint' => 'scsp.aliyuncs.com', ], [ 'regionId' => 'cn-shenzhen-finance-1', 'endpoint' => 'scsp.aliyuncs.com', ], [ 'regionId' => 'cn-beijing-finance-1', 'endpoint' => 'scsp.aliyuncs.com', ], ], ];