path: root/data/zh_cn/ccc/2017-07-05/api-docs.php

<?php return [
    'version' => '1.0',
    'info' => ['style' => 'RPC', 'product' => 'CCC', 'version' => '2017-07-05'],
    'directories' => [
        [
            'id' => 58590,
            'title' => '统计',
            'type' => 'directory',
            'children' => ['ListVoiceAppraise', 'LaunchAppraise', 'SaveWebRTCStats'],
        ],
        [
            'id' => 58594,
            'title' => '联系流程',
            'type' => 'directory',
            'children' => ['CreateContactFlow', 'ListContactFlows', 'GetRoutePoint', 'ListIvrTrackingDetail', 'CommitContactFlowVersionModification', 'PublishContactFlowVersion'],
        ],
        [
            'id' => 58601,
            'title' => '录音',
            'type' => 'directory',
            'children' => ['GetRecordOssUploadParam', 'ListRecordingOfDualTrack', 'ListRecordingsByContactId', 'DownloadAllTypeRecording', 'DownloadRecording'],
        ],
        [
            'id' => 58607,
            'title' => '通话',
            'type' => 'directory',
            'children' => ['ModifyPrivacyNumberCallDetail', 'StartBack2BackCall', 'ListCallDetailRecords', 'ListCallEventDetailByContactId', 'ListRecentCallRecords', 'GetConversationDetailByContactId', 'DialEx', 'CallOnlinePrivacyNumber'],
        ],
        [
            'id' => 58618,
            'title' => '配置',
            'type' => 'directory',
            'children' => ['GetConfig', 'ListConfig'],
        ],
        [
            'id' => 58621,
            'title' => '标签',
            'type' => 'directory',
            'children' => ['AddPhoneTags', 'DeletePhoneTags', 'ModifyPhoneTags', 'ListPhoneTags'],
        ],
        [
            'id' => 58626,
            'title' => '号码',
            'type' => 'directory',
            'children' => ['AddBulkPhoneNumbers', 'AddPhoneNumber', 'ModifyPhoneNumber', 'GetNumberRegionInfo', 'GetServiceExtensions', 'ListPhoneNumbers', 'CheckNumberAvaliable', 'PickOutboundNumbers', 'RemovePhoneNumber', 'PickGlobalOutboundNumbers', 'PickLocalNumber'],
        ],
        [
            'id' => 58638,
            'title' => '实例',
            'type' => 'directory',
            'children' => ['CreateInstance', 'CreateVoiceAppraise', 'DeleteInstance', 'GetInstance', 'GetInstanceState', 'ListInstancesOfUser'],
        ],
        [
            'id' => 58649,
            'title' => '供应商',
            'type' => 'directory',
            'children' => ['DisableTrunkProviders', 'ListTrunkProviders'],
        ],
        [
            'id' => 58652,
            'title' => '媒体',
            'type' => 'directory',
            'children' => ['CreateMedia', 'DeleteMedia', 'ListMedias'],
        ],
        [
            'id' => 58656,
            'title' => 'TURN服务',
            'type' => 'directory',
            'children' => ['GetTURNCredentials', 'GetTURNServerList'],
        ],
        [
            'id' => 58659,
            'title' => '调查',
            'type' => 'directory',
            'children' => ['CreateFault'],
        ],
        [
            'id' => 58667,
            'title' => '报表',
            'type' => 'directory',
            'children' => ['ListCallMeasureSummaryReports', 'GetCallMeasureSummaryReport', 'GetInstanceSummaryReport', 'GetInstanceSummaryReportByInterval', 'GetInstanceSummaryReportSinceMidnight'],
        ],
        [
            'id' => 58673,
            'title' => '客服',
            'type' => 'directory',
            'children' => ['CreateUser', 'GetUserByExtension', 'AssignUsers', 'ResetUserStatus'],
        ],
        [
            'id' => 58678,
            'title' => '用户',
            'type' => 'directory',
            'children' => ['ModifyUser', 'GetUser', 'ListUsers', 'ListRoles', 'FindUsers', 'RemoveUsers'],
        ],
        [
            'id' => 58685,
            'title' => '坐席',
            'type' => 'directory',
            'children' => ['AddAgentDevice', 'ModifyAgentDevice', 'ListRealTimeAgent', 'ListAgentStateLogs', 'ListAgentStates', 'ListAgentSummaryReports', 'ListAgentSummaryReportsByInterval', 'ListAgentSummaryReportsSinceMidnight', 'GetAgentData', 'ListAgentDevices', 'ListAgentEvents', 'GenerateAgentStatisticReport', 'RefreshToken', 'RequestLoginInfo'],
        ],
        [
            'id' => 58700,
            'title' => '短信',
            'type' => 'directory',
            'children' => ['GetSmsConfig', 'LaunchShortMessageAppraise', 'SendPredefinedShortMessage'],
        ],
        [
            'id' => 58704,
            'title' => '技能组',
            'type' => 'directory',
            'children' => ['CreateSkillGroup', 'DeleteSkillGroup', 'ModifyPrimaryTrunksOfSkillGroup', 'ModifySkillGroup', 'ModifySkillGroupOfUser', 'ModifySkillGroupOutboundNumbers', 'ListTrunksOfSkillGroup', 'ListUsersOfSkillGroup', 'ListSkillGroupStates', 'ListSkillGroupSummaryReports', 'ListSkillGroupSummaryReportsByInterval', 'ListSkillGroupSummaryReportsSinceMidnight', 'ListTransferableSkillGroups', 'ListSkillGroups', 'ListSkillGroupsOfUser', 'RemoveUsersFromSkillGroup'],
        ],
        [
            'id' => 190044,
            'title' => '其他',
            'type' => 'directory',
            'children' => ['ListOutboundPhoneNumberOfUser', 'ListRecordings', 'ModifySkillGroupBasicInfo'],
        ],
    ],
    'components' => [
        'schemas' => [],
    ],
    'apis' => [
        'ListVoiceAppraise' => [
            'summary' => '调用ListVoiceAppraise获取实例的语音满意度。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '待获取电话号码的呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'd278629c-c687-4aa3-b044-4fe9b012e7ef'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '0FDB996E-9A04-461C-BE0E-A7F8597526AD'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'Notice' => ['description' => '创建默认满意度提示。'."\n"
                                ."\n"
                                .'若客户自己配置语音满意度有一定难度，可参考模板创建的语音满意度进行修改。', 'type' => 'string', 'example' => '无'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'ContactFlow' => [
                                'description' => '返回的语音满意度的联系流,，包含最新版本信息。',
                                'type' => 'object',
                                'properties' => [
                                    'ContactFlowDescription' => ['description' => '联系流的简单描述。', 'type' => 'string', 'example' => 'SatisfactionSurvey'],
                                    'Type' => ['description' => '流程类型。', 'type' => 'string', 'example' => 'Mainflow'],
                                    'ContactFlowName' => ['description' => '联系流名称，在一个实例内名称不能重复。', 'type' => 'string', 'example' => 'SatisfactionSurvey'],
                                    'InstanceId' => ['description' => '联系流所归属的呼叫中心实例。', 'type' => 'string', 'example' => 'd278629c-c687-4aa3-b044-4fe9b012e7ef'],
                                    'ContactFlowId' => ['description' => '联系流唯一ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => 'XmRB_0mcsmkj'],
                                    'AppliedVersion' => ['description' => '当前正在工作的版本。', 'type' => 'string', 'example' => '20190319160735'],
                                    'Versions' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'ContactFlowVersion' => [
                                                'description' => '联系流文件的所有版本。',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Status' => ['description' => '当前状态。', 'type' => 'string', 'example' => 'Published'],
                                                        'LastModified' => ['description' => '联系流版本的最后修改时间。', 'type' => 'string', 'example' => '2019-03-19 16:07:46'],
                                                        'Version' => ['description' => '联系流版本信息，一般以日期+时间来表示。', 'type' => 'string', 'example' => '20190319160735'],
                                                        'ContactFlowVersionId' => ['description' => '联系流版本ID，关联的联系流版本。', 'type' => 'string', 'example' => 'oEUk_1EAbkcn'],
                                                        'ContactFlowVersionDescription' => ['description' => '联系流版本的说明及注解。', 'type' => 'string', 'example' => 'SatisfactionSurvey-20180531144213'],
                                                        'LastModifiedBy' => ['description' => '联系流版本最后由何人修改。', 'type' => 'string', 'example' => 'cloudcallcenter'],
                                                        'Content' => ['description' => '符合ACC需求的流程文件内容。', 'type' => 'string', 'example' => '请见返回示例。'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'PhoneNumbers' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'PhoneNumber' => [
                                                'description' => '联系流绑定的电话号码列表。',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Trunks' => ['description' => '电话号码的中继数量，即可同时支持几路通话，数据来源于大于。', 'type' => 'integer', 'format' => 'int32', 'example' => '30'],
                                                        'Number' => ['description' => '电话号码。', 'type' => 'string', 'example' => '02160664656'],
                                                        'RemainingTime' => ['description' => '测试号码剩余的通话时间。单位为分钟。', 'type' => 'integer', 'format' => 'int32', 'example' => '60'],
                                                        'InstanceId' => ['description' => '电话号码所归属的呼叫中心实例ID。', 'type' => 'string', 'example' => 'd278629c-c687-4aa3-b044-4fe9b012e7ef'],
                                                        'PhoneNumberDescription' => ['description' => '电话号码的简单描述。', 'type' => 'string', 'example' => 'Ali Telecom'],
                                                        'PhoneNumberId' => ['description' => '电话号码ID。', 'type' => 'string', 'example' => 'cc583e96-6bae-437e-9aeb-bffd5aeddb73'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"RequestId\\": \\"0FDB996E-9A04-461C-BE0E-A7F8597526AD\\",\\n  \\"Success\\": true,\\n  \\"Notice\\": \\"无\\",\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"ContactFlow\\": {\\n    \\"ContactFlowDescription\\": \\"SatisfactionSurvey\\",\\n    \\"Type\\": \\"Mainflow\\",\\n    \\"ContactFlowName\\": \\"SatisfactionSurvey\\",\\n    \\"InstanceId\\": \\"d278629c-c687-4aa3-b044-4fe9b012e7ef\\",\\n    \\"ContactFlowId\\": \\"XmRB_0mcsmkj\\",\\n    \\"AppliedVersion\\": \\"20190319160735\\",\\n    \\"Versions\\": {\\n      \\"ContactFlowVersion\\": [\\n        {\\n          \\"Status\\": \\"Published\\",\\n          \\"LastModified\\": \\"2019-03-19 16:07:46\\",\\n          \\"Version\\": \\"20190319160735\\",\\n          \\"ContactFlowVersionId\\": \\"oEUk_1EAbkcn\\",\\n          \\"ContactFlowVersionDescription\\": \\"SatisfactionSurvey-20180531144213\\",\\n          \\"LastModifiedBy\\": \\"cloudcallcenter\\",\\n          \\"Content\\": \\"请见返回示例。\\"\\n        }\\n      ]\\n    },\\n    \\"PhoneNumbers\\": {\\n      \\"PhoneNumber\\": [\\n        {\\n          \\"Trunks\\": 30,\\n          \\"Number\\": \\"02160664656\\",\\n          \\"RemainingTime\\": 60,\\n          \\"InstanceId\\": \\"d278629c-c687-4aa3-b044-4fe9b012e7ef\\",\\n          \\"PhoneNumberDescription\\": \\"Ali Telecom\\",\\n          \\"PhoneNumberId\\": \\"cc583e96-6bae-437e-9aeb-bffd5aeddb73\\"\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<ListVoiceAppraiseResponse>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <ContactFlow>\\r\\n        <ContactFlowName>SatisfactionSurvey</ContactFlowName>\\r\\n        <ContactFlowDescription>SatisfactionSurvey</ContactFlowDescription>\\r\\n        <ContactFlowId>XmRB_0mcsmkj</ContactFlowId>\\r\\n        <Versions>\\r\\n            <ContactFlowVersion>\\r\\n                <Status>Published</Status>\\r\\n                <ContactFlowVersionDescription>SatisfactionSurvey-20180531144213</ContactFlowVersionDescription>\\r\\n                <ContactFlowVersionId>oEUk_1EAbkcn</ContactFlowVersionId>\\r\\n                <LastModifiedBy>cloudcallcenter</LastModifiedBy>\\r\\n                <LastModified>2019-03-19 16:07:46</LastModified>\\r\\n                <Content>[{\\"nodeId\\":1,\\"nodeDescript\\":\\"开始\\",\\"nextNodeId\\":2,\\"nodeType\\":\\"start\\",\\"variables\\":[{\\"varDescript\\":\\"\\",\\"varName\\":\\"satisfaction\\",\\"varType\\":\\"string\\",\\"varInitial\\":\\"\\"},{\\"varDescript\\":\\"\\",\\"varName\\":\\"result\\",\\"varType\\":\\"string\\",\\"varInitial\\":\\"\\"},{\\"varDescript\\":\\"\\",\\"varName\\":\\"_press_key\\",\\"varType\\":\\"string\\",\\"varInitial\\":\\"\\"}]},{\\"nodeId\\":2,\\"nodeDescript\\":\\"answer\\",\\"userHangUpOutput\\":999,\\"failureOutput\\":999,\\"nodeType\\":\\"answer\\",\\"answerSuccess\\":3},{\\"individualization\\":false,\\"playSuccess\\":4,\\"selectPlayFile\\":\\"\\",\\"maxLen\\":1,\\"playType\\":\\"value\\",\\"repeat\\":\\"5\\",\\"resultEncryption\\":false,\\"playFile\\":\\"PUBLIC-satisfaction_part1.wav\\",\\"receiveOutputValue\\":\\"satisfaction\\",\\"nodeId\\":3,\\"minLen\\":1,\\"nodeDescript\\":\\"一级收号\\",\\"repeatIntervalTime\\":\\"3\\",\\"inputTimeOut\\":\\"3\\",\\"inputPlayFile\\":\\"\\",\\"userHangUpOutput\\":999,\\"keyTimeOut\\":999,\\"nodeType\\":\\"getdigits\\"},{\\"nodeDescript\\":\\"一级条件判断\\",\\"nodeId\\":4,\\"branchingRules\\":[{\\"name\\":\\"satisfaction = 1\\",\\"descript\\":\\"按1-满意\\",\\"ruleExp\\":\\"${satisfaction}===1\\",\\"output\\":5},{\\"name\\":\\"satisfaction = 2\\",\\"descript\\":\\"按2-一般\\",\\"ruleExp\\":\\"${satisfaction}===2\\",\\"output\\":5},{\\"name\\":\\"satisfaction = 3\\",\\"descript\\":\\"按3-不满意\\",\\"ruleExp\\":\\"${satisfaction}===3\\",\\"output\\":5}],\\"ruleMismatchOutput\\":3,\\"nodeType\\":\\"branching\\"},{\\"nodeDescription\\":\\"一级http\\",\\"nodeId\\":5,\\"timeoutType\\":\\"value\\",\\"successOut\\":998,\\"resultString\\":\\"result\\",\\"failureOutput\\":999,\\"requestType\\":\\"get\\",\\"nodeType\\":\\"http\\",\\"urlType\\":\\"value\\",\\"url\\":\\"http://pre.intermediary.ccc.aliyun.com/callcenter/api.json?input={\\\\\\"pressKey\\\\\\":\\\\\\"${satisfaction}\\\\\\",\\\\\\"acid\\\\\\":\\\\\\"${_JOBID}\\\\\\",\\\\\\"source\\\\\\":\\\\\\"inner\\\\\\",\\\\\\"type\\\\\\":\\\\\\"Appraise\\\\\\",\\\\\\"pressKeyMapping\\\\\\":{\\\\\\"mapping\\\\\\":{\\\\\\"1\\\\\\":\\\\\\"满意\\\\\\",\\\\\\"2\\\\\\":\\\\\\"一般\\\\\\",\\\\\\"3\\\\\\":\\\\\\"不满意\\\\\\"}}}&amp;action=Appraise\\",\\"timeout\\":3},{\\"playSuccess\\":999,\\"individualization\\":false,\\"nodeDescript\\":\\"感谢评价\\",\\"nodeId\\":998,\\"inputPlayFile\\":\\"\\",\\"userHangUpOutput\\":999,\\"selectPlayFile\\":\\"\\",\\"allowInterrupt\\":false,\\"playType\\":\\"value\\",\\"nodeType\\":\\"play\\",\\"playFile\\":\\"PUBLIC-satisfaction_part2.wav\\"},{\\"nodeId\\":999,\\"nodeDescript\\":\\"结束\\",\\"nextNodeId\\":\\"\\",\\"nodeType\\":\\"Hangup\\"}]</Content>\\r\\n                <Version>20190319160735</Version>\\r\\n            </ContactFlowVersion>\\r\\n        </Versions>\\r\\n        <AppliedVersion>20190319160735</AppliedVersion>\\r\\n        <Type>Mainflow</Type>\\r\\n        <InstanceId>d278629c-c687-4aa3-b044-4fe9b012e7ef</InstanceId>\\r\\n        <PhoneNumbers>\\r\\n        </PhoneNumbers>\\r\\n    </ContactFlow>\\r\\n    <RequestId>0FDB996E-9A04-461C-BE0E-A7F8597526AD</RequestId>\\r\\n    <Success>true</Success>\\r\\n    <Code>OK</Code>\\r\\n</ListVoiceAppraiseResponse>","errorExample":""}]',
            'title' => '获取实例的语音满意度',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'LaunchAppraise' => [
            'summary' => '用来统计满意度发送率。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d', 'docRequired' => true],
                ],
                [
                    'name' => 'Acid',
                    'in' => 'query',
                    'schema' => ['description' => '通话话务ID。'."\n"
                        ."\n"
                        .'即contactId，软电话SDK的回调事件中会携带contactId。', 'type' => 'string', 'required' => true, 'example' => '2021372960', 'docRequired' => true],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '返回码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '错误信息', 'type' => 'string', 'example' => 'xxx'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '678F7002-CA01-4ABF-A112-585AFBDF3A3B'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"xxx\\",\\n  \\"RequestId\\": \\"678F7002-CA01-4ABF-A112-585AFBDF3A3B\\",\\n  \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"<LaunchAppraiseResponse>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <RequestId>678F7002-CA01-4ABF-A112-585AFBDF3A3B</RequestId>\\r\\n    <Success>true</Success>\\r\\n    <Code>OK</Code>\\r\\n</LaunchAppraiseResponse>","errorExample":""}]',
            'title' => '统计满意度发送率',
            'description' => '> 点击坐席工作台（软电话SDK）中的发送语音满意度按钮时调用，记录坐席发送了满意度。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'SaveWebRTCStats' => [
            'summary' => '保存客服端WebRTC语音传输统计信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '待获取用户的呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9f46dde1-207a-46dd-926e-c0f39a124'],
                ],
                [
                    'name' => 'RecordTime',
                    'in' => 'query',
                    'schema' => ['description' => '调用此API的时间（客户端电脑的时间）', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'example' => '160765543836'],
                ],
                [
                    'name' => 'CallId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '294834804'],
                ],
                [
                    'name' => 'CallerNumber',
                    'in' => 'query',
                    'schema' => ['description' => '主叫号码', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '021607806'],
                ],
                [
                    'name' => 'CalleeNumber',
                    'in' => 'query',
                    'schema' => ['description' => '被叫号码', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '131228450'],
                ],
                [
                    'name' => 'CallStartTime',
                    'in' => 'query',
                    'schema' => ['description' => '通话开始时间', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'example' => '1607655438368'],
                ],
                [
                    'name' => 'Stats',
                    'in' => 'query',
                    'schema' => ['description' => '从rtcPeerConnection.getStats(selector)中获取的语音传输统计信息（每隔3秒获取一次）', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '[XXX]'],
                ],
                [
                    'name' => 'Uid',
                    'in' => 'query',
                    'schema' => ['description' => '客服的RAM ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '247361754012232'],
                ],
                [
                    'name' => 'TenantId',
                    'in' => 'query',
                    'schema' => ['description' => '租户ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'acc2626'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'CF1C21B9-2D49-4B54-880F-FBE248C16903'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RowCount' => ['description' => '存入数据库后返回的行数，一般为1', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"RequestId\\": \\"CF1C21B9-2D49-4B54-880F-FBE248C16903\\",\\n  \\"Success\\": true,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RowCount\\": 1\\n}","errorExample":""},{"type":"xml","example":"<SaveWebRTCStatsResponse>\\r\\n    <code>OK</code>\\r\\n    <httpStatusCode>200</httpStatusCode>\\r\\n    <requestId>CF1C21B9-2D49-4B54-880F-FBE248C16903</requestId>\\r\\n    <rowCount>1</rowCount>\\r\\n    <success>true</success>\\r\\n</SaveWebRTCStatsResponse>","errorExample":""}]',
            'title' => '保存WebRTC统计信息',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'CreateContactFlow' => [
            'summary' => '调用CreateContactFlow创建联系流。',
            'methods' => ['post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ef1e71e9-ae9d-487c-96ad-9181d85cf802'],
                ],
                [
                    'name' => 'Name',
                    'in' => 'query',
                    'schema' => ['description' => '联系流名称。', 'type' => 'string', 'required' => true, 'example' => '测试流程'],
                ],
                [
                    'name' => 'Description',
                    'in' => 'query',
                    'schema' => ['description' => '描述信息。', 'type' => 'string', 'required' => false, 'example' => '测试'],
                ],
                [
                    'name' => 'Type',
                    'in' => 'query',
                    'schema' => ['description' => '流程类型。取值：Mainflow、Subflow、System、Reserved、Navigator。', 'type' => 'string', 'required' => true, 'example' => 'Mainflow'],
                ],
                [
                    'name' => 'Canvas',
                    'in' => 'formData',
                    'schema' => ['description' => '画布信息。', 'type' => 'string', 'required' => true, 'example' => '{"lineList":[{"relatedModules":{"begin":1,"end":7},"offsetEndPonit":{"offsetX":12.150491568948121,"offsetY":-4.3527514192484915}},{"relatedModules":{"begin":7,"end":999},"offsetEndPonit":{"offsetX":11.620147014773558,"offsetY":1.633680331939992}}]}'],
                ],
                [
                    'name' => 'Content',
                    'in' => 'formData',
                    'schema' => ['description' => '结点信息。', 'type' => 'string', 'required' => true, 'example' => '[{"nodeType":"start","nodeDescript":"开始","variables":[{"varDescript":"隐藏参数，用于保存分支模块收号内容","varInitial":"","varName":"_press_key","varType":"string"},{"varDescript":"隐藏参数，智能导航中给出\\"转人工队列\\"的动作指令时，附带的参数","varInitial":"","varName":"_vn_control_queueName","varType":"string"}]}]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '2778FA12-EDD6-42AA-9B15-AF855072E5E5'],
                            'Success' => ['description' => '是否成功。', 'type' => 'boolean', 'example' => 'true'],
                            'ContactFlow' => [
                                'description' => '联系流对象。',
                                'type' => 'object',
                                'properties' => [
                                    'ContactFlowDescription' => ['description' => '描述信息。', 'type' => 'string', 'example' => '测试'],
                                    'Type' => ['description' => '流程类型。', 'type' => 'string', 'example' => 'Mainflow'],
                                    'ContactFlowName' => ['description' => '联系流名称。', 'type' => 'string', 'example' => '测试流程'],
                                    'InstanceId' => ['description' => '呼叫中心实例ID。', 'type' => 'string', 'example' => 'ef1e71e9-ae9d-487c-96ad-9181d85cf802'],
                                    'ContactFlowId' => ['description' => '联系流ID。', 'type' => 'string', 'example' => 'nk90_9MIXqop'],
                                    'AppliedVersion' => ['description' => '已发布的版本号。', 'type' => 'string', 'example' => '27904327097583'],
                                    'Versions' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'ContactFlowVersion' => [
                                                'description' => '版本信息。',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Status' => ['description' => '联系流当前状态。', 'type' => 'string', 'example' => 'Draft'],
                                                        'LastModified' => ['description' => '最近修改时间。', 'type' => 'string', 'example' => '2020-12-16 09:40:41'],
                                                        'Canvas' => ['description' => '画布信息。', 'type' => 'string', 'example' => '无'],
                                                        'LockedBy' => ['description' => '此版本的锁定者。', 'type' => 'string', 'example' => 'cctest'],
                                                        'Version' => ['description' => '联系流版本号。', 'type' => 'string', 'example' => '20201216094041'],
                                                        'ContactFlowVersionId' => ['description' => '版本ID。', 'type' => 'string', 'example' => 'fLXS_2CJPxot'],
                                                        'LastModifiedBy' => ['description' => '最近修改者。', 'type' => 'string', 'example' => '239999345126843208'],
                                                        'ContactFlowVersionDescription' => ['description' => '版本描述。', 'type' => 'string', 'example' => '无'],
                                                        'Content' => ['description' => '结点信息。', 'type' => 'string', 'example' => '无'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'PhoneNumbers' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'PhoneNumber' => [
                                                'description' => '号码。',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'TestOnly' => ['description' => '是否用于测试。', 'type' => 'boolean', 'example' => 'true'],
                                                        'Trunks' => ['description' => '中继。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                        'RemainingTime' => ['description' => '可用时间，单位秒。', 'type' => 'integer', 'format' => 'int32', 'example' => '2592000'],
                                                        'Number' => ['description' => '号码。', 'type' => 'string', 'example' => '6680XXXX083'],
                                                        'InstanceId' => ['description' => '呼叫中心实例ID。', 'type' => 'string', 'example' => 'ef1e71e9-ae9d-487c-96ad-9181d85cf802'],
                                                        'Usage' => ['description' => '用途。', 'type' => 'string', 'example' => 'Inbound'],
                                                        'AllowOutbound' => ['description' => '是否可以外呼。', 'type' => 'boolean', 'example' => 'true'],
                                                        'PhoneNumberDescription' => ['description' => '号码描述。', 'type' => 'string', 'example' => '测试'],
                                                        'PhoneNumberId' => ['description' => '号码ID。', 'type' => 'string', 'example' => 'kq82ix9f-izbe-7813-a171-334uy290ck3w'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"2778FA12-EDD6-42AA-9B15-AF855072E5E5\\",\\n  \\"Success\\": true,\\n  \\"ContactFlow\\": {\\n    \\"ContactFlowDescription\\": \\"测试\\",\\n    \\"Type\\": \\"Mainflow\\",\\n    \\"ContactFlowName\\": \\"测试流程\\",\\n    \\"InstanceId\\": \\"ef1e71e9-ae9d-487c-96ad-9181d85cf802\\",\\n    \\"ContactFlowId\\": \\"nk90_9MIXqop\\",\\n    \\"AppliedVersion\\": \\"27904327097583\\",\\n    \\"Versions\\": {\\n      \\"ContactFlowVersion\\": [\\n        {\\n          \\"Status\\": \\"Draft\\",\\n          \\"LastModified\\": \\"2020-12-16 09:40:41\\",\\n          \\"Canvas\\": \\"无\\",\\n          \\"LockedBy\\": \\"cctest\\",\\n          \\"Version\\": \\"20201216094041\\",\\n          \\"ContactFlowVersionId\\": \\"fLXS_2CJPxot\\",\\n          \\"LastModifiedBy\\": \\"239999345126843208\\",\\n          \\"ContactFlowVersionDescription\\": \\"无\\",\\n          \\"Content\\": \\"无\\"\\n        }\\n      ]\\n    },\\n    \\"PhoneNumbers\\": {\\n      \\"PhoneNumber\\": [\\n        {\\n          \\"TestOnly\\": true,\\n          \\"Trunks\\": 1,\\n          \\"RemainingTime\\": 2592000,\\n          \\"Number\\": \\"6680XXXX083\\",\\n          \\"InstanceId\\": \\"ef1e71e9-ae9d-487c-96ad-9181d85cf802\\",\\n          \\"Usage\\": \\"Inbound\\",\\n          \\"AllowOutbound\\": true,\\n          \\"PhoneNumberDescription\\": \\"测试\\",\\n          \\"PhoneNumberId\\": \\"kq82ix9f-izbe-7813-a171-334uy290ck3w\\"\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>2778FA12-EDD6-42AA-9B15-AF855072E5E5</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<ContactFlow>\\n    <PhoneNumbers>\\n        <PhoneNumber>\\n            <Usage>Inbound</Usage>\\n            <AllowOutbound>true</AllowOutbound>\\n            <TestOnly>true</TestOnly>\\n            <Number>6680XXXX083</Number>\\n            <InstanceId>ef1e71e9-ae9d-487c-96ad-9181d85cf802</InstanceId>\\n            <RemainingTime>2592000</RemainingTime>\\n            <Trunks>1</Trunks>\\n            <PhoneNumberId>kq82ix9f-izbe-7813-a171-334uy290ck3w</PhoneNumberId>\\n            <PhoneNumberDescription>测试</PhoneNumberDescription>\\n        </PhoneNumber>\\n    </PhoneNumbers>\\n    <AppliedVersion>27904327097583</AppliedVersion>\\n    <Type>Mainflow</Type>\\n    <Versions>\\n        <ContactFlowVersion>\\n            <Status>Draft</Status>\\n            <LastModified>2020-12-16 09:40:41</LastModified>\\n            <LockedBy>cctest</LockedBy>\\n            <LastModifiedBy>239999345126843208</LastModifiedBy>\\n            <ContactFlowVersionId>fLXS_2CJPxot</ContactFlowVersionId>\\n            <Version>20201216094041</Version>\\n            <Content>无</Content>\\n            <Canvas>无</Canvas>\\n            <ContactFlowVersionDescription>无</ContactFlowVersionDescription>\\n        </ContactFlowVersion>\\n    </Versions>\\n    <InstanceId>ef1e71e9-ae9d-487c-96ad-9181d85cf802</InstanceId>\\n    <ContactFlowId>nk90_9MIXqop</ContactFlowId>\\n    <ContactFlowName>测试流程</ContactFlowName>\\n    <ContactFlowDescription>测试</ContactFlowDescription>\\n</ContactFlow>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '创建联系流',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListContactFlows' => [
            'summary' => '调用ListContactFlows获取呼叫中心实例中的IVR流程列表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'F7505505-D727-46E2-9B66-47C5CEBDFCE1'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'ContactFlows' => [
                                'type' => 'object',
                                'itemNode' => true,
                                'properties' => [
                                    'ContactFlow' => [
                                        'description' => '联系流列表',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'ContactFlowDescription' => ['description' => '联系流的简单描述。', 'type' => 'string', 'example' => 'Welcome'],
                                                'Type' => ['description' => '流程类型, 定义来自于ContactFlowType。', 'type' => 'string', 'example' => 'Mainflow'],
                                                'ContactFlowName' => ['description' => '联系流名称，在一个实例内名称不能重复。', 'type' => 'string', 'example' => 'Welcome'],
                                                'InstanceId' => ['description' => '联系流所归属的呼叫中心实例。', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                                                'ContactFlowId' => ['description' => '联系流唯一ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => 'dDMD_0mif4hv'],
                                                'AppliedVersion' => ['description' => '当前正在工作的版本。', 'type' => 'string', 'example' => '20180704215641'],
                                                'Versions' => [
                                                    'type' => 'object',
                                                    'itemNode' => true,
                                                    'properties' => [
                                                        'ContactFlowVersion' => [
                                                            'description' => '联系流文件的所有版本。外表存贮。',
                                                            'type' => 'array',
                                                            'items' => [
                                                                'type' => 'object',
                                                                'properties' => [
                                                                    'Status' => ['description' => '当前状态。', 'type' => 'string', 'example' => 'Published'],
                                                                    'LastModified' => ['description' => '联系流版本的最后修改时间。the number of milliseconds since January 1, 1970, 00:00:00 GMT', 'type' => 'string', 'example' => '2018-07-04 22:00:55'],
                                                                    'LockedBy' => ['description' => '联系流版本被何人锁定。'."\n"
                                                                        ."\n"
                                                                        .'在开始编辑前必须先将此版本锁定，编辑完成后解锁，这样可以避免多人同时修改一个版本而导致的冲突。在锁定的情况下，只有锁定人才能对其进行操作，其他人无权操作。无人锁定时该属性的值为NULL。', 'type' => 'string', 'example' => 'null'],
                                                                    'Version' => ['description' => '联系流版本信息，一般以日期+时间来表示。', 'type' => 'string', 'example' => '20180704215641'],
                                                                    'ContactFlowVersionId' => ['description' => '联系流版本ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => 'tOMP_0prS2A1'],
                                                                    'ContactFlowVersionDescription' => ['description' => '联系流版本的说明及注解。', 'type' => 'string', 'example' => 'Welcome-20180601142524'],
                                                                    'LastModifiedBy' => ['description' => '联系流版本最后由何人修改。', 'type' => 'string', 'example' => 'cloudcallcenter'],
                                                                ],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                                'PhoneNumbers' => [
                                                    'type' => 'object',
                                                    'itemNode' => true,
                                                    'properties' => [
                                                        'PhoneNumber' => [
                                                            'description' => '联系流所绑定的电话号码列表。',
                                                            'type' => 'array',
                                                            'items' => [
                                                                'type' => 'object',
                                                                'properties' => [
                                                                    'TestOnly' => ['description' => '是否是测试号码。', 'type' => 'boolean', 'example' => 'true'],
                                                                    'Trunks' => ['description' => '电话号码的中继数量。即可同时支持几路通话，数据来源于大于。', 'type' => 'integer', 'format' => 'int32', 'example' => '30'],
                                                                    'RemainingTime' => ['description' => '测试号码剩余的通话时间。单位为分钟。', 'type' => 'integer', 'format' => 'int32', 'example' => '60'],
                                                                    'Number' => ['description' => '电话号码。', 'type' => 'string', 'example' => '178888888888'],
                                                                    'InstanceId' => ['description' => '电话号码所归属的呼叫中心实例ID。', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                                                                    'Usage' => ['description' => '电话号码的用途。取值：呼入（**Inbound**），呼出（**Outbound**），以及同时用于呼入和呼出（**Bidirection**）。上述值由枚举类型PhoneNumberType定义。'."\n"
                                                                        ."\n"
                                                                        .'该值的结果取决于：'."\n"
                                                                        ."\n"
                                                                        .'1. 大于的设置，比如400号码不允许外呼'."\n"
                                                                        .'2. 呼叫中心实例的设置'."\n"
                                                                        ."\n"
                                                                        .'> 电话号码一般都允许内呼，如果不允许内呼，可以由大于做设置，用户拨打该号码时听到提示音；该号码不连接人和联系流IVR，但是ACC不建议这么做。', 'type' => 'string', 'example' => 'Bidirection'],
                                                                    'AllowOutbound' => ['description' => '是否允许外呼。结果取决于：'."\n"
                                                                        ."\n"
                                                                        .'1. 大于的设置，比如400号码不允许外呼 '."\n"
                                                                        .'2. 呼叫中心实例的设置'."\n"
                                                                        ."\n"
                                                                        .'> 电话号码一般都允许内呼，如果不允许内呼，可以由大于做设置，用户拨打该号码时听到提示音；该号码不绑定联系流IVR，但是ACC不建议这么做。', 'type' => 'boolean', 'example' => 'true'],
                                                                    'PhoneNumberDescription' => ['description' => '电话号码的简单描述。', 'type' => 'string', 'example' => 'xxx'],
                                                                    'PhoneNumberId' => ['description' => '电话号码ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => 'xxx'],
                                                                ],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"F7505505-D727-46E2-9B66-47C5CEBDFCE1\\",\\n  \\"Success\\": true,\\n  \\"ContactFlows\\": {\\n    \\"ContactFlow\\": [\\n      {\\n        \\"ContactFlowDescription\\": \\"Welcome\\",\\n        \\"Type\\": \\"Mainflow\\",\\n        \\"ContactFlowName\\": \\"Welcome\\",\\n        \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb31f7d\\",\\n        \\"ContactFlowId\\": \\"dDMD_0mif4hv\\",\\n        \\"AppliedVersion\\": \\"20180704215641\\",\\n        \\"Versions\\": {\\n          \\"ContactFlowVersion\\": [\\n            {\\n              \\"Status\\": \\"Published\\",\\n              \\"LastModified\\": \\"2018-07-04 22:00:55\\",\\n              \\"LockedBy\\": \\"null\\",\\n              \\"Version\\": \\"20180704215641\\",\\n              \\"ContactFlowVersionId\\": \\"tOMP_0prS2A1\\",\\n              \\"ContactFlowVersionDescription\\": \\"Welcome-20180601142524\\",\\n              \\"LastModifiedBy\\": \\"cloudcallcenter\\"\\n            }\\n          ]\\n        },\\n        \\"PhoneNumbers\\": {\\n          \\"PhoneNumber\\": [\\n            {\\n              \\"TestOnly\\": true,\\n              \\"Trunks\\": 30,\\n              \\"RemainingTime\\": 60,\\n              \\"Number\\": \\"178888888888\\",\\n              \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb31f7d\\",\\n              \\"Usage\\": \\"Bidirection\\",\\n              \\"AllowOutbound\\": true,\\n              \\"PhoneNumberDescription\\": \\"xxx\\",\\n              \\"PhoneNumberId\\": \\"xxx\\"\\n            }\\n          ]\\n        }\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<ListContactFlowsResponse>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <ContactFlows>\\r\\n        <ContactFlow>\\r\\n            <ContactFlowName>Welcome</ContactFlowName>\\r\\n            <ContactFlowDescription>Welcome</ContactFlowDescription>\\r\\n            <ContactFlowId>dDMD_0mif4hv</ContactFlowId>\\r\\n            <Versions>\\r\\n                <ContactFlowVersion>\\r\\n                    <Status>Published</Status>\\r\\n                    <ContactFlowVersionDescription>Welcome-20180601142524</ContactFlowVersionDescription>\\r\\n                    <ContactFlowVersionId>tOMP_0prS2A1</ContactFlowVersionId>\\r\\n                    <LastModifiedBy>cloudcallcenter</LastModifiedBy>\\r\\n                    <LastModified>2018-07-04 22:00:55</LastModified>\\r\\n                    <Version>20180704215641</Version>\\r\\n                    <LockedBy/>\\r\\n                </ContactFlowVersion>\\r\\n            </Versions>\\r\\n            <AppliedVersion>20180704215641</AppliedVersion>\\r\\n            <Type>Mainflow</Type>\\r\\n            <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb31f7d</InstanceId>\\r\\n            <PhoneNumbers>\\r\\n            </PhoneNumbers>\\r\\n        </ContactFlow>\\r\\n    </ContactFlows>\\r\\n    <RequestId>F7505505-D727-46E2-9B66-47C5CEBDFCE1</RequestId>\\r\\n    <Success>true</Success>\\r\\n    <Code>OK</Code>\\r\\n</ListContactFlowsResponse>","errorExample":""}]',
            'title' => '获取呼叫中心实例中的IVR流程列表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'GetRoutePoint' => [
            'summary' => '调用GetRoutePoint获取联系流的路由点。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '云呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'ContactFlowId',
                    'in' => 'query',
                    'schema' => ['description' => '联系流ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'dDMD_0mif4hv'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => '响应状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'RoutePoint' => ['description' => '路由点', 'type' => 'string', 'example' => '80206198'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'F81866AD-A125-4D9A-A942-1CD6FBA9E9F5'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                        ],
                    ],
                ],
            ],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"RoutePoint\\": \\"80206198\\",\\n  \\"RequestId\\": \\"F81866AD-A125-4D9A-A942-1CD6FBA9E9F5\\",\\n  \\"Success\\": true,\\n  \\"StatusCode\\": \\"无\\",\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"StatusDesc\\": \\"无\\"\\n}","errorExample":""},{"type":"xml","example":"<GetRoutePointResponse>\\r\\n\\t    <HttpStatusCode>200</HttpStatusCode>\\r\\n\\t    <RequestId>F81866AD-A125-4D9A-A942-1CD6FBA9E9F5</RequestId>\\r\\n\\t    <RoutePoint>80206198</RoutePoint>\\r\\n\\t    <Success>true</Success>\\r\\n\\t    <Code>OK</Code>\\r\\n</GetRoutePointResponse>","errorExample":""}]',
            'title' => '获取联系流的路由点',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListIvrTrackingDetail' => [
            'summary' => '获取IVR轨迹,默认查询半个小时之内的数据。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '317a38bf-4883-4e00-b65d-761f4a8b****'],
                ],
                [
                    'name' => 'ContactId',
                    'in' => 'query',
                    'schema' => ['description' => '话务ID', 'type' => 'string', 'required' => false, 'example' => '3433583180'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '开始时间', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1541732850000'],
                ],
                [
                    'name' => 'StopTime',
                    'in' => 'query',
                    'schema' => ['description' => '结束时间', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1541932850000'],
                ],
                [
                    'name' => 'CallingNumber',
                    'in' => 'query',
                    'schema' => ['description' => '主叫号码', 'type' => 'string', 'required' => false, 'example' => '1760031****'],
                ],
                [
                    'name' => 'CalledNumber',
                    'in' => 'query',
                    'schema' => ['description' => '被叫号码', 'type' => 'string', 'required' => false, 'example' => '05712688****'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页页码', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '20'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '2a644ab1-7db5-413c-a744-299247f6537e'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'IvrTrackingDetails' => [
                                'description' => '获取的IVR轨迹',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '当前页码', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '对象总数', 'type' => 'integer', 'format' => 'int32', 'example' => '3'],
                                    'List' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'IvrTrackingDetail' => [
                                                'description' => '对象列表',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Status' => ['description' => '状态', 'type' => 'string', 'example' => '_tts_success'],
                                                        'DeviceID' => ['description' => 'IP地址', 'type' => 'string', 'example' => 'null'],
                                                        'InputData' => ['description' => '传入参数', 'type' => 'string', 'example' => 'nui-I1gxblYz_1_1200_当前时间是11:07:39'],
                                                        'FlowName' => ['description' => 'IVR名称', 'type' => 'string', 'example' => 'flow/acc2626/xxxx'],
                                                        'CalledNumber' => ['description' => '被叫号码', 'type' => 'string', 'example' => '05712688****'],
                                                        'StopTime' => ['description' => '结束时间', 'type' => 'integer', 'format' => 'int64', 'example' => '1541932850000'],
                                                        'StartTime' => ['description' => '开始时间', 'type' => 'integer', 'format' => 'int64', 'example' => '1541732850000'],
                                                        'NodeType' => ['description' => '节点类型(nodeType)包含: answer(开始) 、waitevent(等待)、getAssociateData(获取随路数据)、 kvget(解析随路数据)、getdigits(获取收号信息)、assign(输出) 、play(放音)、tts(tts放音)  、branching(分支)、branchitem(分支项) 、requestagent(转人工)、onesteptransfer(转外线) 、http(函数)、subflow(子流程)、exit(退出子流程)、hangup（结束）。', 'type' => 'string', 'example' => 'waitevent'],
                                                        'Description' => ['description' => '描述信息', 'type' => 'string', 'example' => 'answer'],
                                                        'NodeName' => ['description' => '节点名称', 'type' => 'string', 'example' => 'node24000'],
                                                        'ContactId' => ['description' => '通话ID', 'type' => 'string', 'example' => '3433583180'],
                                                        'CallingNumber' => ['description' => '主叫号码', 'type' => 'string', 'example' => '1760031****'],
                                                        'OutputData' => ['description' => '传出参数', 'type' => 'string', 'example' => '8020****'],
                                                        'TenantId' => ['description' => '租户ID', 'type' => 'string', 'example' => 'acc2626'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"2a644ab1-7db5-413c-a744-299247f6537e\\",\\n  \\"Success\\": true,\\n  \\"IvrTrackingDetails\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 3,\\n    \\"List\\": {\\n      \\"IvrTrackingDetail\\": [\\n        {\\n          \\"Status\\": \\"_tts_success\\",\\n          \\"DeviceID\\": \\"null\\",\\n          \\"InputData\\": \\"nui-I1gxblYz_1_1200_当前时间是11:07:39\\",\\n          \\"FlowName\\": \\"flow/acc2626/xxxx\\",\\n          \\"CalledNumber\\": \\"05712688****\\",\\n          \\"StopTime\\": 1541932850000,\\n          \\"StartTime\\": 1541732850000,\\n          \\"NodeType\\": \\"waitevent\\",\\n          \\"Description\\": \\"answer\\",\\n          \\"NodeName\\": \\"node24000\\",\\n          \\"ContactId\\": \\"3433583180\\",\\n          \\"CallingNumber\\": \\"1760031****\\",\\n          \\"OutputData\\": \\"8020****\\",\\n          \\"TenantId\\": \\"acc2626\\"\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>2a644ab1-7db5-413c-a744-299247f6537e</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<IvrTrackingDetails>\\n    <TotalCount>3</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <IvrTrackingDetail>\\n            <Status>_tts_success</Status>\\n            <CalledNumber>05712688****</CalledNumber>\\n            <Description>answer</Description>\\n            <NodeName>node24000</NodeName>\\n            <DeviceID>null</DeviceID>\\n            <StartTime>1541732850000</StartTime>\\n            <ContactId>3433583180</ContactId>\\n            <CallingNumber>1760031****</CallingNumber>\\n            <TenantId>acc2626</TenantId>\\n            <FlowName>flow/acc2626/xxxx</FlowName>\\n            <OutputData>8020****</OutputData>\\n            <NodeType>waitevent</NodeType>\\n            <InputData>nui-I1gxblYz_1_1200_当前时间是11:07:39</InputData>\\n            <StopTime>1541932850000</StopTime>\\n        </IvrTrackingDetail>\\n    </List>\\n</IvrTrackingDetails>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '获取IVR轨迹',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'CommitContactFlowVersionModification' => [
            'summary' => '提交对联系流版本的改动。',
            'methods' => ['post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ef1e71e9-ae9d-487c-96ad-9181d85cf802'],
                ],
                [
                    'name' => 'ContactFlowVersionId',
                    'in' => 'query',
                    'schema' => ['description' => '版本ID。', 'type' => 'string', 'required' => true, 'example' => 'fLXS_2CJPxot'],
                ],
                [
                    'name' => 'Canvas',
                    'in' => 'formData',
                    'schema' => ['description' => '画布信息。', 'type' => 'string', 'required' => true, 'example' => '无'],
                ],
                [
                    'name' => 'Content',
                    'in' => 'formData',
                    'schema' => ['description' => 'IVR内容。', 'type' => 'string', 'required' => true, 'example' => '无'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '2778FA12-EDD6-42AA-9B15-AF855072E5E5'],
                            'Success' => ['description' => '是否成功。', 'type' => 'boolean', 'example' => 'true'],
                            'ContactFlowVersion' => [
                                'description' => '联系流版本对象。',
                                'type' => 'object',
                                'properties' => [
                                    'Status' => ['description' => '联系流当前状态。', 'type' => 'string', 'example' => 'Updated'],
                                    'LastModified' => ['description' => '最近修改时间。', 'type' => 'string', 'example' => '2020-11-14 17:48:21'],
                                    'Canvas' => ['description' => '画布信息。', 'type' => 'string', 'example' => '无'],
                                    'LockedBy' => ['description' => '此版本的锁定者。', 'type' => 'string', 'example' => 'cctest'],
                                    'Version' => ['description' => '联系流版本号。', 'type' => 'string', 'example' => '20201114174750'],
                                    'ContactFlowVersionId' => ['description' => '版本ID。', 'type' => 'string', 'example' => 'fLXS_2CJPxot'],
                                    'LastModifiedBy' => ['description' => '最近修改人。', 'type' => 'string', 'example' => 'cctest'],
                                    'ContactFlowVersionDescription' => ['description' => '版本描述。', 'type' => 'string', 'example' => 'commitTest-20201114174750'],
                                    'Content' => ['description' => 'IVR内容。', 'type' => 'string', 'example' => '无'],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"2778FA12-EDD6-42AA-9B15-AF855072E5E5\\",\\n  \\"Success\\": true,\\n  \\"ContactFlowVersion\\": {\\n    \\"Status\\": \\"Updated\\",\\n    \\"LastModified\\": \\"2020-11-14 17:48:21\\",\\n    \\"Canvas\\": \\"无\\",\\n    \\"LockedBy\\": \\"cctest\\",\\n    \\"Version\\": \\"20201114174750\\",\\n    \\"ContactFlowVersionId\\": \\"fLXS_2CJPxot\\",\\n    \\"LastModifiedBy\\": \\"cctest\\",\\n    \\"ContactFlowVersionDescription\\": \\"commitTest-20201114174750\\",\\n    \\"Content\\": \\"无\\"\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>2778FA12-EDD6-42AA-9B15-AF855072E5E5</RequestId>\\n<ContactFlowVersion>\\n    <Status>Updated</Status>\\n    <LastModified>2020-11-14 17:48:21</LastModified>\\n    <LockedBy>cctest</LockedBy>\\n    <LastModifiedBy>cctest</LastModifiedBy>\\n    <ContactFlowVersionId>fLXS_2CJPxot</ContactFlowVersionId>\\n    <Version>20201114174750</Version>\\n    <Content>无</Content>\\n    <Canvas>无</Canvas>\\n    <ContactFlowVersionDescription>commitTest-20201114174750</ContactFlowVersionDescription>\\n</ContactFlowVersion>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '提交联系流改动',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'PublishContactFlowVersion' => [
            'summary' => '调用PublishContactFlowVersion发布IVR流程。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'ContactFlowVersionId',
                    'in' => 'query',
                    'schema' => ['description' => '待发布的流程的版本ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '2NWG_1Cl7uWu'],
                ],
                [
                    'name' => 'UseTianGong',
                    'in' => 'query',
                    'schema' => ['description' => '是否使用天宫进行发布。调用请传入true。', 'type' => 'boolean', 'required' => false, 'example' => 'true'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '03C67DAD-EB26-41D8-949D-9B0C470FB716'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"03C67DAD-EB26-41D8-949D-9B0C470FB716\\",\\n  \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"<PublishContactFlowVersionResponse>\\r\\n    <Code>OK</Code>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <RequestId>03C67DAD-EB26-41D8-949D-9B0C470FB716</RequestId>\\r\\n    <Success>true</Success>\\r\\n    <Message>xxxx</Message>\\r\\n</PublishContactFlowVersionResponse>","errorExample":""}]',
            'title' => '发布IVR流程',
            'description' => '在发布的时候，首先把当前的数据结构转换成IVR引擎所规定的数据库的格式，并填到其指定的数据库表中，然后进行编译并调用发布。因此发布结果不会在当前接口返回，需要查询IVR流程列表查看发布结果。',
        ],
        'GetRecordOssUploadParam' => [
            'summary' => '调用GetRecordOssUploadParam获取录音上传参数。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'FileName',
                    'in' => 'query',
                    'schema' => ['description' => '录音文件名称', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '155887678809600080315543.wav'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'OssAccessKeyId' => ['description' => 'OSS的AK', 'type' => 'string', 'example' => 'LTAIvKWEr4Doxxxx'],
                            'Host' => ['description' => '上传地址', 'type' => 'string', 'example' => 'https://cloudcallcenter-online.oss-cn-shanghai.aliyuncs.com'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'OssFileName' => ['description' => '录音文件名', 'type' => 'string', 'example' => 'gvDE-1KxEtOj_1059803544828509_20190530143725.wav'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Signature' => ['description' => '签名', 'type' => 'string', 'example' => 'KUwzPbvaHaljLOdrKyrYE+S2gWs='],
                            'Expires' => ['description' => '过期时间', 'type' => 'string', 'example' => '1559201845'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '9F766284-F103-4298-8EC5-19F9F9BE5522'],
                            'Policy' => ['description' => '策略', 'type' => 'string', 'example' => 'eyJleHBpcmF0aW9uIjoiMjAxOS0wNS0zMFQwNzozNzoyNS42NDRaIiwiY29uZGl0aW9ucyI6W1siY29udGVudC1sZW5ndGgtcmFuZ2UiLDAsNTI0Mjg4MF0sWyJzdGFydHMtd2l0aCIsIiRrZXkiLCJyZWNvcmQvZDI3ODYyOWMtYzY4Ny00YWEzLWIwNDQtNGZ'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Dir' => ['description' => '路径', 'type' => 'string', 'example' => 'record/d278629c-c687-4aa3-b044-4fe9b012e7ef/1059803544828509'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"OssAccessKeyId\\": \\"LTAIvKWEr4Doxxxx\\",\\n  \\"Host\\": \\"https://cloudcallcenter-online.oss-cn-shanghai.aliyuncs.com\\",\\n  \\"Success\\": true,\\n  \\"Message\\": \\"无\\",\\n  \\"OssFileName\\": \\"gvDE-1KxEtOj_1059803544828509_20190530143725.wav\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Signature\\": \\"KUwzPbvaHaljLOdrKyrYE+S2gWs=\\",\\n  \\"Expires\\": \\"1559201845\\",\\n  \\"RequestId\\": \\"9F766284-F103-4298-8EC5-19F9F9BE5522\\",\\n  \\"Policy\\": \\"eyJleHBpcmF0aW9uIjoiMjAxOS0wNS0zMFQwNzozNzoyNS42NDRaIiwiY29uZGl0aW9ucyI6W1siY29udGVudC1sZW5ndGgtcmFuZ2UiLDAsNTI0Mjg4MF0sWyJzdGFydHMtd2l0aCIsIiRrZXkiLCJyZWNvcmQvZDI3ODYyOWMtYzY4Ny00YWEzLWIwNDQtNGZ\\",\\n  \\"Code\\": \\"OK\\",\\n  \\"Dir\\": \\"record/d278629c-c687-4aa3-b044-4fe9b012e7ef/1059803544828509\\"\\n}","errorExample":""},{"type":"xml","example":"<GetRecordOssUploadParamResponse>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <Dir>record/d278629c-c687-4aa3-b044-4fe9b012e7ef/1059803544828509</Dir>\\r\\n    <OssFileName>gvDE-1KxEtOj_1059803544828509_20190530143725.wav</OssFileName>\\r\\n    <Host>https://cloudcallcenter-online.oss-cn-shanghai.aliyuncs.com</Host>\\r\\n    <Policy>eyJleHBpcmF0aW9uIjoiMjAxOS0wNS0zMFQwNzozNzoyNS42NDRaIiwiY29uZGl0aW9ucyI6W1siY29udGVudC1sZW5ndGgtcmFuZ2UiLDAsNTI0Mjg4MF0sWyJzdGFydHMtd2l0aCIsIiRrZXkiLCJyZWNvcmQvZDI3ODYyOWMtYzY4Ny00YWEzLWIwNDQtNGZlOWIwMTJlN2VmLzEwNTk4MDM1NDQ4Mjg1MDkiXV19</Policy>\\r\\n    <Expires>1559201845</Expires>\\r\\n    <RequestId>9F766284-F103-4298-8EC5-19F9F9BE5522</RequestId>\\r\\n    <Success>true</Success>\\r\\n    <OssAccessKeyId>LTAIvKWEr4Dxxxx</OssAccessKeyId>\\r\\n    <Code>OK</Code>\\r\\n    <Signature>KUwzPbvaHaljLOdrKyrYE+S2gWs=</Signature>\\r\\n</GetRecordOssUploadParamResponse>","errorExample":""}]',
            'title' => '获取录音上传参数',
        ],
        'ListRecordingOfDualTrack' => [
            'summary' => '调用ListRecordingOfDualTrack根据通话记录获取通话的双轨录音。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'd278629c-c687-4aa3-b044-4fe9b012****'],
                ],
                [
                    'name' => 'ConnectId',
                    'in' => 'query',
                    'schema' => ['description' => '话务ID', 'type' => 'string', 'required' => false, 'example' => '1300017658'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '获取的历史数据的开始时间。'."\n"
                        ."\n"
                        .'缺省为0，代表早于目前的时间半个小时开始。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'example' => '1542967200000'],
                ],
                [
                    'name' => 'StopTime',
                    'in' => 'query',
                    'schema' => ['description' => '获取的历史数据的终止时间。'."\n"
                        ."\n"
                        .'缺省为0，代表截止到目前的时间。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'example' => '1542997200000'],
                ],
                [
                    'name' => 'CallingNumber',
                    'in' => 'query',
                    'schema' => ['description' => '主叫号码', 'type' => 'string', 'required' => false, 'example' => '0255237****'],
                ],
                [
                    'name' => 'CalledNumber',
                    'in' => 'query',
                    'schema' => ['description' => '被叫号码', 'type' => 'string', 'required' => false, 'example' => '1573203****'],
                ],
                [
                    'name' => 'AgentId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID', 'type' => 'string', 'required' => false, 'example' => '101820677302****'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '20'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'D8135D21-1553-4B18-A876-427D74543841'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'Recordings' => [
                                'description' => '获取到的录音详单',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'example' => '20'],
                                    'TotalCount' => ['description' => '对象总数', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'List' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'Recording' => [
                                                'description' => '对象列表',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'ContactType' => ['description' => '通话类型。'."\n"
                                                            ."\n"
                                                            .'参考枚举类型：Inbound(0) 内呼, Outbound(1) 外呼, Internal(2) 内部通话。', 'type' => 'string', 'example' => 'Outbound'],
                                                        'AgentId' => ['description' => '座席ID。'."\n"
                                                            ."\n"
                                                            .'坐席ID等同于该座席的RAM子账户ID。', 'type' => 'string', 'example' => '101820677302****'],
                                                        'AgentName' => ['description' => '座席名称', 'type' => 'string', 'example' => '测试'],
                                                        'InstanceId' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'example' => 'd278629c-c687-4aa3-b044-4fe9b01****'],
                                                        'FileName' => ['description' => '录音文件名', 'type' => 'string', 'example' => '4219097556-10-20-49.mkv'],
                                                        'CalledNumber' => ['description' => '被叫号码', 'type' => 'string', 'example' => '1573203****'],
                                                        'StartTime' => ['description' => '电话开始时间，内呼从进入IVR开始，外呼从开始接通计算。', 'type' => 'integer', 'format' => 'int64', 'example' => '1542968440000'],
                                                        'FilePath' => ['description' => '录音文件在OSS中的保存位置', 'type' => 'string', 'example' => 'http://xxx'],
                                                        'ContactId' => ['description' => '话务ID，全局唯一，对应于ACC的ACID。', 'type' => 'string', 'example' => '1300017658'],
                                                        'CallingNumber' => ['description' => '主叫号码', 'type' => 'string', 'example' => '0255237****'],
                                                        'Duration' => ['description' => '通话持续时间，单位为秒。', 'type' => 'integer', 'format' => 'int32', 'example' => '120'],
                                                        'FileDescription' => ['description' => '录音文件别名', 'type' => 'string', 'example' => 'xxx'],
                                                        'Channel' => ['description' => '座席所在音轨标示', 'type' => 'string', 'example' => 'xxx'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"D8135D21-1553-4B18-A876-427D74543841\\",\\n  \\"Success\\": true,\\n  \\"Recordings\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 20,\\n    \\"TotalCount\\": 1,\\n    \\"List\\": {\\n      \\"Recording\\": [\\n        {\\n          \\"ContactType\\": \\"Outbound\\",\\n          \\"AgentId\\": \\"101820677302****\\",\\n          \\"AgentName\\": \\"测试\\",\\n          \\"InstanceId\\": \\"d278629c-c687-4aa3-b044-4fe9b01****\\",\\n          \\"FileName\\": \\"4219097556-10-20-49.mkv\\",\\n          \\"CalledNumber\\": \\"1573203****\\",\\n          \\"StartTime\\": 1542968440000,\\n          \\"FilePath\\": \\"http://xxx\\",\\n          \\"ContactId\\": \\"1300017658\\",\\n          \\"CallingNumber\\": \\"0255237****\\",\\n          \\"Duration\\": 120,\\n          \\"FileDescription\\": \\"xxx\\",\\n          \\"Channel\\": \\"xxx\\"\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>D8135D21-1553-4B18-A876-427D74543841</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Recordings>\\n    <TotalCount>1</TotalCount>\\n    <PageSize>20</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <Recording>\\n            <FilePath>http://xxx</FilePath>\\n            <FileDescription>xxx</FileDescription>\\n            <CalledNumber>1573203****</CalledNumber>\\n            <ContactType>Outbound</ContactType>\\n            <InstanceId>d278629c-c687-4aa3-b044-4fe9b01****</InstanceId>\\n            <Channel>xxx</Channel>\\n            <FileName>4219097556-10-20-49.mkv</FileName>\\n            <StartTime>1542968440000</StartTime>\\n            <Duration>120</Duration>\\n            <AgentName>测试</AgentName>\\n            <AgentId>101820677302****</AgentId>\\n            <ContactId>1300017658</ContactId>\\n            <CallingNumber>0255237****</CallingNumber>\\n        </Recording>\\n    </List>\\n</Recordings>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '根据通话记录获取通话的双轨录音',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListRecordingsByContactId' => [
            'summary' => '根据话务ID查找相关的录音详细信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3xxxx'],
                ],
                [
                    'name' => 'ContactId',
                    'in' => 'query',
                    'schema' => ['description' => '话务ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '2020927xxxx'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '0997CE25-94D3-41DE-8C7A-E6FCFD8C01E0'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'Recordings' => [
                                'type' => 'object',
                                'itemNode' => true,
                                'properties' => [
                                    'Recording' => [
                                        'description' => '录音列表',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'ContactType' => ['description' => '话务类型', 'type' => 'string', 'example' => 'Outbound'],
                                                'AgentId' => ['description' => '坐席ID。'."\n"
                                                    ."\n"
                                                    .'坐席ID等同于该座席的RAM子账户ID。', 'type' => 'string', 'example' => '29393942232031xxxx'],
                                                'AgentName' => ['description' => '坐席名称', 'type' => 'string', 'example' => '小芳'],
                                                'InstanceId' => ['description' => '已废弃字段', 'type' => 'string', 'example' => '无'],
                                                'FileName' => ['description' => '录音文件名称', 'type' => 'string', 'example' => '15312849114340008032xxxx.wav'],
                                                'QualityCheckTid' => ['description' => '智能质检文本ID', 'type' => 'string', 'example' => '23A1F0BF-7B30-4918-9424-4DF8B809B9B1'],
                                                'CalledNumber' => ['description' => '被叫号码', 'type' => 'string', 'example' => '1558888****'],
                                                'StartTime' => ['description' => '通话开始时间', 'type' => 'integer', 'format' => 'int64', 'example' => '1531284911000'],
                                                'FilePath' => ['description' => '已废弃字段', 'type' => 'string', 'example' => '无'],
                                                'ContactId' => ['description' => '话务ID', 'type' => 'string', 'example' => '202092xxxx'],
                                                'QualityCheckTaskId' => ['description' => '智能质检任务ID', 'type' => 'string', 'example' => '1F0BF809-7B30-4918-9424-4DF23A8BB9B1'],
                                                'CallingNumber' => ['description' => '主叫号码', 'type' => 'string', 'example' => '8032****'],
                                                'Duration' => ['description' => '通话时长', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                                'FileDescription' => ['description' => '录音文件描述', 'type' => 'string', 'example' => '20180711125511-小芳'],
                                                'Channel' => ['description' => '已废弃字段', 'type' => 'string', 'example' => '无'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"0997CE25-94D3-41DE-8C7A-E6FCFD8C01E0\\",\\n  \\"Success\\": true,\\n  \\"Recordings\\": {\\n    \\"Recording\\": [\\n      {\\n        \\"ContactType\\": \\"Outbound\\",\\n        \\"AgentId\\": \\"29393942232031xxxx\\",\\n        \\"AgentName\\": \\"小芳\\",\\n        \\"InstanceId\\": \\"无\\",\\n        \\"FileName\\": \\"15312849114340008032xxxx.wav\\",\\n        \\"QualityCheckTid\\": \\"23A1F0BF-7B30-4918-9424-4DF8B809B9B1\\",\\n        \\"CalledNumber\\": \\"1558888****\\",\\n        \\"StartTime\\": 1531284911000,\\n        \\"FilePath\\": \\"无\\",\\n        \\"ContactId\\": \\"202092xxxx\\",\\n        \\"QualityCheckTaskId\\": \\"1F0BF809-7B30-4918-9424-4DF23A8BB9B1\\",\\n        \\"CallingNumber\\": \\"8032****\\",\\n        \\"Duration\\": 10,\\n        \\"FileDescription\\": \\"20180711125511-小芳\\",\\n        \\"Channel\\": \\"无\\"\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>0997CE25-94D3-41DE-8C7A-E6FCFD8C01E0</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Recordings>\\n    <Recording>\\n        <FilePath>无</FilePath>\\n        <CalledNumber>1558888****</CalledNumber>\\n        <ContactType>Outbound</ContactType>\\n        <QualityCheckTid>23A1F0BF-7B30-4918-9424-4DF8B809B9B1</QualityCheckTid>\\n        <InstanceId>无</InstanceId>\\n        <Channel>无</Channel>\\n        <FileName>15312849114340008032xxxx.wav</FileName>\\n        <StartTime>1531284911000</StartTime>\\n        <Duration>10</Duration>\\n        <ContactId>202092xxxx</ContactId>\\n        <CallingNumber>8032****</CallingNumber>\\n        <FileDescription>20180711125511-小芳</FileDescription>\\n        <QualityCheckTaskId>1F0BF809-7B30-4918-9424-4DF23A8BB9B1</QualityCheckTaskId>\\n        <AgentName>小芳</AgentName>\\n        <AgentId>29393942232031xxxx</AgentId>\\n    </Recording>\\n</Recordings>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '根据话务ID查询录音',
            'description' => '有以下两种获取话务ID（**ContactId**）方式：'."\n"
                ."\n"
                .'1. 通过调用**ListCallDetailRecords**，返回参数中包含**ContactId**。'."\n"
                .'2. 通过监听软电话SDK中的回调事件（参数表如下），回调事件中会携带每通通话全局唯一的**ContactId**。'."\n"
                .'```'."\n"
                .'钩子：某些事件触发时的回调函数'."\n"
                .'onCallComing  //来电，参数表（connid<通话id>,caller<主叫号码>,calee<被叫号码>,contactId<录音id>,skillgroupId<技能组id>）'."\n"
                .'onCallDialing  //去电，参数表（connid,caller,calee,contactId）'."\n"
                .'```',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'DownloadAllTypeRecording' => [
            'summary' => '通过通话ID来下载原始以及合成录音。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccKYIENB'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'ContactId',
                    'in' => 'query',
                    'schema' => ['description' => '待下载录音的通话ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '1272014011'],
                ],
                [
                    'name' => 'Channel',
                    'in' => 'query',
                    'schema' => ['description' => '座席所在音轨标示，目前不可用。', 'type' => 'string', 'required' => false, 'example' => 'xxxx'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '93CDC17E-3E8A-48F2-99E5-FA2E238DE8B4'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'MediaDownloadParamList' => [
                                'type' => 'object',
                                'itemNode' => true,
                                'properties' => [
                                    'MediaDownloadParam' => [
                                        'description' => '获取到的录音文件下载URL列表',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'SignatureUrl' => ['description' => '录音文件下载URL。'."\n"
                                                    ."\n\n"
                                                    .'此URL被两个引号包裹，例如：“”urlDetail“”，需要您自行处理一下，此URL有效期为1小时。', 'type' => 'string', 'example' => '“”urlDetail“”'],
                                                'FileName' => ['description' => '录音文件名', 'type' => 'string', 'example' => '0960005656-03-27-22.mkv'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"93CDC17E-3E8A-48F2-99E5-FA2E238DE8B4\\",\\n  \\"Success\\": true,\\n  \\"MediaDownloadParamList\\": {\\n    \\"MediaDownloadParam\\": [\\n      {\\n        \\"SignatureUrl\\": \\"“”urlDetail“”\\",\\n        \\"FileName\\": \\"0960005656-03-27-22.mkv\\"\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<HttpStatusCode>200</HttpStatusCode>\\n<RequestId>93CDC17E-3E8A-48F2-99E5-FA2E238DE8B4</RequestId>\\n<MediaDownloadParamList>\\n    <MediaDownloadParam>\\n        <SignatureUrl>http://cloudcallcenter-online.oss-cn-shanghai.aliyuncs.com/accrec/acc2626/190708/0960005656-03-27-22.mkv?Expires=1564059976&amp;OSSAccessKeyId=XXXX&amp;Signature=XXXX</SignatureUrl>\\n        <FileName>0960005656-03-27-22.mkv</FileName>\\n    </MediaDownloadParam>\\n    <MediaDownloadParam>\\n        <SignatureUrl>http://cloudcallcenter-online.oss-cn-shanghai.aliyuncs.com/record/d278629c-c687-4aa3-b044-4fe9b012e7ef/156255644275000080333360.wav?Expires=1564059976&amp;OSSAccessKeyId=XXXX&amp;Signature=XXXX</SignatureUrl>\\n        <FileName>156255644275000080333360.wav</FileName>\\n    </MediaDownloadParam>\\n</MediaDownloadParamList>\\n<Success>true</Success>\\n<Code>OK</Code>","errorExample":""}]',
            'title' => '下载原始或合成录音',
            'description' => '> 一通通话如果存在转接，那么会包含多个录音文件。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'DownloadRecording' => [
            'summary' => '调用DownloadRecording通过录音文件的FileName来下载录音。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccKYIENB'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                ],
                [
                    'name' => 'FileName',
                    'in' => 'query',
                    'schema' => ['description' => '待下载录音文件名', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '15312849114340008032****.wav'],
                ],
                [
                    'name' => 'Channel',
                    'in' => 'query',
                    'schema' => ['description' => '音轨信息，默认为null', 'type' => 'string', 'required' => false, 'example' => 'null'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '03C67DAD-EB26-41D8-949D-9B0C470FB716'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'MediaDownloadParam' => [
                                'description' => '获取到的录音文件下载url',
                                'type' => 'object',
                                'properties' => [
                                    'SignatureUrl' => ['description' => '录音文件下载url。'."\n"
                                        ."\n"
                                        .'此url被两个引号包裹，例如：“”urlDetail“”，需要您自行处理一下，此url有效期为1小时。', 'type' => 'string', 'example' => '""urlDetail""'],
                                    'FileName' => ['description' => '录音文件名', 'type' => 'string', 'example' => '15312849114340008032****.wav'],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"03C67DAD-EB26-41D8-949D-9B0C470FB716\\",\\n  \\"Success\\": true,\\n  \\"MediaDownloadParam\\": {\\n    \\"SignatureUrl\\": \\"\\\\\\"\\\\\\"urlDetail\\\\\\"\\\\\\"\\",\\n    \\"FileName\\": \\"15312849114340008032****.wav\\"\\n  }\\n}","errorExample":""},{"type":"xml","example":"<MediaDownloadParam>\\n    <FileName>15312849114340008032****.wav</FileName>\\n    <SignatureUrl>\\"\\"urlDetail\\"\\"</SignatureUrl>\\n</MediaDownloadParam>\\n<Message>无</Message>\\n<RequestId>03C67DAD-EB26-41D8-949D-9B0C470FB716</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '下载通话录音',
            'description' => '有以下两种获取**FileName**的方式：'."\n"
                ."\n"
                .'1. 通过调用[ListCallDetailRecords](https://help.aliyun.com/document_detail/65296.htm?spm=a2c4g.11186623.0.0.25924395RuDWbu)，返回参数中包含**FileName**。'."\n"
                ."\n"
                .'2. 通过监听[软电话SDK](https://help.aliyun.com/document_detail/63063.html?spm=a2c4g.11186623.2.19.1ef943b0S1mEAY)中的回调事件（参数表如下），回调事件中会携带每通通话全局唯一的**contactId**，通过**contactId**调用[ListRecordingsByContactId](https://help.aliyun.com/document_detail/198091.html?spm=a2c4g.11186623.0.0.259278c5lhoMmf)获取到录音详细信息，其中包含**FileName**。'."\n"
                ."\n"
                .'![钩子函数](https://help-static-aliyun-doc.aliyuncs.com/assets/img/zh-CN/9072506161/p252195.png)'."\n"
                ."\n"
                .'> **一通通话如果存在转接，那么会包含多个录音文件。**',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ModifyPrivacyNumberCallDetail' => [
            'summary' => '调用ModifyPrivacyNumberCallDetail更新话务ID。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'CallId',
                    'in' => 'query',
                    'schema' => ['description' => '记录外呼虚拟号码操作唯一标识', 'type' => 'string', 'required' => true, 'example' => 'bc984e0a-0dd0-422c-9742-758eff869694'],
                ],
                [
                    'name' => 'ContactId',
                    'in' => 'query',
                    'schema' => ['description' => '话务ID', 'type' => 'string', 'required' => true, 'example' => '2063169340'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '12CE95DF-C91E-4B97-8B7B-0308F191549B'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"12CE95DF-C91E-4B97-8B7B-0308F191549B\\",\\n  \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"<ModifyPrivacyNumberCallDetailResponse>\\r\\n    <code>OK</code>\\r\\n    <httpStatusCode>200</httpStatusCode>\\r\\n    <requestId>12CE95DF-C91E-4B97-8B7B-0308F191549B</requestId>\\r\\n    <success>true</success>\\r\\n</ModifyPrivacyNumberCallDetailResponse>","errorExample":""}]',
            'title' => '更新话务ID',
            'description' => '客户使用外显虚拟号码外呼时，首先呼叫中心号码（telA）与虚拟号码（telX）建立连接,然后telX与被叫号码（telB）建立连接，从而完成telA与telB的通话，此过程产生唯一通话标识，需记录到外呼虚拟号码操作表以便用户查看录音文件信息。',
        ],
        'StartBack2BackCall' => [
            'summary' => '调用StartBack2BackCall发起双呼。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccBCFPY3'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID。'."\n"
                        ."\n"
                        .'背靠背代理所用电话号码需要归属于该呼叫中心实例。', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                ],
                [
                    'name' => 'WorkflowId',
                    'in' => 'query',
                    'schema' => [
                        'description' => '联系流ID。'."\n"
                            ."\n"
                            .'此联系流用来辅助建立双方通话，该字段是扩展用，请留空。',
                        'type' => 'string',
                        'required' => false,
                        'example' => 'null',
                        'enum' => ['twoPartiesCallProd', 'twoPartiesCall'],
                    ],
                ],
                [
                    'name' => 'CallCenterNumber',
                    'in' => 'query',
                    'schema' => ['description' => '背靠背代理所用电话号码。'."\n"
                        ."\n"
                        .'该电话号码需要归属于**instanceId**指定的呼叫中心实例，若不指定，则会随机选一个指定实例下可用于外呼的号码。', 'type' => 'string', 'required' => false, 'example' => '0256604****'],
                ],
                [
                    'name' => 'Caller',
                    'in' => 'query',
                    'schema' => ['description' => '主叫号码。', 'type' => 'string', 'required' => true, 'example' => '1760066****'],
                ],
                [
                    'name' => 'Callee',
                    'in' => 'query',
                    'schema' => ['description' => '被叫号码。', 'type' => 'string', 'required' => true, 'example' => '1880134****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'StatusCode' => ['description' => '外呼返回状态码', 'type' => 'string', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'TimeStamp' => ['description' => '本次外呼的时间戳', 'type' => 'string', 'example' => '2018-07-13 14:06:08'],
                            'TaskId' => ['description' => '本次外呼产生的contactId(即:通话详单中的通话ID)，后续可以据此参数查询话务状态。', 'type' => 'string', 'example' => '15716647696706****'],
                            'StatusDesc' => ['description' => '外呼返回状态描述', 'type' => 'string', 'example' => 'Okay'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"RequestId\\": \\"DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE\\",\\n  \\"Success\\": true,\\n  \\"StatusCode\\": \\"200\\",\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"TimeStamp\\": \\"2018-07-13 14:06:08\\",\\n  \\"TaskId\\": \\"15716647696706****\\",\\n  \\"StatusDesc\\": \\"Okay\\"\\n}","errorExample":""},{"type":"xml","example":"<StatusDesc>Okay</StatusDesc>\\n<TaskId>15716647696706****</TaskId>\\n<Message>无</Message>\\n<RequestId>DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<StatusCode>200</StatusCode>\\n<Code>OK</Code>\\n<TimeStamp>2018-07-13 14:06:08</TimeStamp>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '发起双呼',
            'description' => '双呼和传统的双方通话不同，主叫并不直接呼叫对方，而是通过一个背靠背代理(Back to Back Agent)， 背靠背代理首先呼叫主叫方，接通后，再呼叫被叫方，然后把二者拉进一个会场。在这种方式下，由于每个呼叫的所有消息流经背靠背代理，因此服务提供商可以据此提供增值服务，比如计时、录音、隐藏真实号码等等。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListCallDetailRecords' => [
            'summary' => '获取呼叫中心中的通话详单数据。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc5HY0NN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                ],
                [
                    'name' => 'PhoneNumber',
                    'in' => 'query',
                    'schema' => ['description' => '待获取数据的呼叫中心的电话号码', 'type' => 'string', 'required' => false, 'example' => '1234456****'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '获取的历史数据的起始时间。缺省为0，代表从当天的0时开始。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1532448000000'],
                ],
                [
                    'name' => 'StopTime',
                    'in' => 'query',
                    'schema' => ['description' => '获取的历史数据的终止时间。缺省为0，代表截止到目前的时间。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1532707199000'],
                ],
                [
                    'name' => 'Criteria',
                    'in' => 'query',
                    'schema' => ['description' => '搜索条件。'."\n"
                        ."\n"
                        .'可以根据客户电话、坐席姓名、技能组名称来搜索。', 'type' => 'string', 'required' => false, 'example' => '客服组'],
                ],
                [
                    'name' => 'ContactType',
                    'in' => 'query',
                    'schema' => ['description' => '按呼叫类型筛选。'."\n"
                        ."\n"
                        .'取值：Inbound（呼入），Outbound（呼出），Back2Back（双呼），PredictiveDial（预测试外呼），PrivacyDial（虚拟号码外呼） 多个条件以逗号隔开。', 'type' => 'string', 'required' => false, 'example' => 'Outbound,Inbound'],
                ],
                [
                    'name' => 'ContactDisposition',
                    'in' => 'query',
                    'schema' => ['description' => '按挂断类型筛选。'."\n"
                        ."\n"
                        .'取值：Success(正常)，NoAnswer(未接通)，AbandonedInContactFlow(IVR中放弃)，AbandonedInQueue(排队放弃)，AbandonedRing(振铃放弃)，QueueOverflow(排队超时)，OneStepTransfer(转外线)，多个条件以逗号隔开。', 'type' => 'string', 'required' => false, 'example' => 'NoAnswer,AbandonedInContactFlow,AbandonedRing'],
                ],
                [
                    'name' => 'WithRecording',
                    'in' => 'query',
                    'schema' => ['description' => '是否需要录音。默认需要，显式的指明不需要可以加快查询速度。', 'type' => 'boolean', 'required' => false, 'example' => 'true'],
                ],
                [
                    'name' => 'ContactId',
                    'in' => 'query',
                    'schema' => ['description' => '通过指定的contactId来查询某一通电话的记录，contactId可以通过软电话SDK发生通话时获取到。', 'type' => 'string', 'required' => false, 'example' => '123'],
                ],
                [
                    'name' => 'OrderBy',
                    'in' => 'query',
                    'schema' => [
                        'description' => '按时间升降序排列。默认升序，取值: ASC/DESC。',
                        'type' => 'string',
                        'required' => false,
                        'example' => 'ASC',
                        'default' => 'ASC',
                        'enum' => ['ASC', 'DESC'],
                    ],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'maximum' => '5000', 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，最大数量为100', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '10'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'D70B6625-B54F-4831-BDC4-917A7EBBCE77'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'CallDetailRecords' => [
                                'description' => '获取到的通话详单',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'example' => '5'],
                                    'TotalCount' => ['description' => '对象总数', 'type' => 'integer', 'format' => 'int32', 'example' => '3'],
                                    'List' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'CallDetailRecord' => [
                                                'description' => '对象列表',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'ContactDisposition' => ['description' => '电话结束原因。'."\n"
                                                            ."\n"
                                                            .'参考枚举值：Success(正常)，NoAnswer(未接通)，AbandonedInContactFlow(IVR中放弃)，AbandonedInQueue(排队放弃)，AbandonedRing(振铃放弃)，QueueOverflow(排队超时)，OneStepTransfer(转外线)。', 'type' => 'string', 'example' => 'Success'],
                                                        'ContactType' => ['description' => '通话类型。'."\n"
                                                            ."\n"
                                                            .'参考枚举值：Inbound(0) 内呼, Outbound(1) 外呼, Internal(2) 内部通话。', 'type' => 'string', 'example' => 'Outbound'],
                                                        'SkillGroupIdList' => ['description' => '参与通话的座席所述的技能组ID，多个技能组ID以逗号分隔。', 'type' => 'string', 'example' => '68536c62-9c25-4201-b4fa-cb15a0d6****,68536c62-9c25-4201-b4fa-cb15a0d****'],
                                                        'InstanceId' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'example' => '14b32e95-405b-4514-8118-85e64b22****'],
                                                        'CalledNumber' => ['description' => '被叫号码', 'type' => 'string', 'example' => '1234444****'],
                                                        'AgentNames' => ['description' => '参与通话的座席，多个座席之间以逗号分隔。', 'type' => 'string', 'example' => '千牛卖家测试'],
                                                        'Satisfaction' => ['description' => '满意度对应的按键，比如1或者2。'."\n"
                                                            ."\n"
                                                            .'注：只有在发送满意度邀请给客户，并且客户做出评价反馈后，才返回本字段。如果未发送或者发送但未评价，返回内容中不包含本字段。', 'type' => 'integer', 'format' => 'int32', 'example' => '3'],
                                                        'StartTime' => ['description' => '电话开始时间，内呼从进入IVR开始，外呼从开始接通计算。', 'type' => 'integer', 'format' => 'int64', 'example' => '1546575494000'],
                                                        'SatisfactionDesc' => ['description' => '在发送满意度客户评价的情况下，该字段为满意度按键（Satisfaction）对应的描述，比如满意、非常满意。若为“未发送”，表示未发送满意度评价邀请给客户；若为“未评价”，表示发送满意度邀请给客户，但客户未评价。', 'type' => 'string', 'example' => '不满意'],
                                                        'ContactId' => ['description' => '话务ID，全局唯一，对应于 ACC的ACID。', 'type' => 'string', 'example' => '2118423213'],
                                                        'CallingNumber' => ['description' => '主叫号码', 'type' => 'string', 'example' => '07553656****'],
                                                        'Duration' => ['description' => '通话持续时间，单位为秒。', 'type' => 'integer', 'format' => 'int32', 'example' => '15'],
                                                        'SkillGroupNames' => ['description' => '参与通话的座席所述的技能组，多个技能组以逗号分隔。', 'type' => 'string', 'example' => '默认技能组'],
                                                        'Feedback' => ['description' => '不满意度反馈描述', 'type' => 'string', 'example' => '基本技能太差'],
                                                        'Agents' => [
                                                            'type' => 'object',
                                                            'itemNode' => true,
                                                            'properties' => [
                                                                'CallDetailAgent' => [
                                                                    'description' => '座席列表',
                                                                    'type' => 'array',
                                                                    'items' => [
                                                                        'type' => 'object',
                                                                        'properties' => [
                                                                            'Satisfaction' => ['description' => '满意度', 'type' => 'string', 'example' => '不满意'],
                                                                            'Feedback' => ['description' => '不满意情况下二级反馈信息', 'type' => 'string', 'example' => '基本技能太差'],
                                                                            'AgentId' => ['description' => '座席ID，等同于该座席的RAM子账户ID。', 'type' => 'string', 'example' => '101820677302****'],
                                                                        ],
                                                                    ],
                                                                ],
                                                            ],
                                                        ],
                                                        'Recordings' => [
                                                            'type' => 'object',
                                                            'itemNode' => true,
                                                            'properties' => [
                                                                'Recording' => [
                                                                    'description' => '录音列表',
                                                                    'type' => 'array',
                                                                    'items' => [
                                                                        'type' => 'object',
                                                                        'properties' => [
                                                                            'StartTime' => ['description' => '通话开始时间', 'type' => 'integer', 'format' => 'int64', 'example' => '1546575367000'],
                                                                            'ContactId' => ['description' => '通话ID', 'type' => 'string', 'example' => '2118422093'],
                                                                            'QualityCheckTaskId' => ['description' => '智能质检任务ID', 'type' => 'string', 'example' => 'xxx'],
                                                                            'AgentId' => ['description' => '座席ID，等同于该座席的RAM子账户ID。', 'type' => 'string', 'example' => '101820677302****'],
                                                                            'FileDescription' => ['description' => '录音文件别名', 'type' => 'string', 'example' => '20190104121607-千牛卖家测试'],
                                                                            'Duration' => ['description' => '通话时长', 'type' => 'integer', 'format' => 'int32', 'example' => '7'],
                                                                            'AgentName' => ['description' => '座席名称', 'type' => 'string', 'example' => '千牛卖家测试'],
                                                                            'FileName' => ['description' => '录音文件名', 'type' => 'string', 'example' => '154657536797300080308468.wav'],
                                                                            'QualityCheckTid' => ['description' => '智能质检文本ID', 'type' => 'string', 'example' => 'xxx'],
                                                                        ],
                                                                    ],
                                                                ],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"D70B6625-B54F-4831-BDC4-917A7EBBCE77\\",\\n  \\"Success\\": true,\\n  \\"CallDetailRecords\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 5,\\n    \\"TotalCount\\": 3,\\n    \\"List\\": {\\n      \\"CallDetailRecord\\": [\\n        {\\n          \\"ContactDisposition\\": \\"Success\\",\\n          \\"ContactType\\": \\"Outbound\\",\\n          \\"SkillGroupIdList\\": \\"68536c62-9c25-4201-b4fa-cb15a0d6****,68536c62-9c25-4201-b4fa-cb15a0d****\\",\\n          \\"InstanceId\\": \\"14b32e95-405b-4514-8118-85e64b22****\\",\\n          \\"CalledNumber\\": \\"1234444****\\",\\n          \\"AgentNames\\": \\"千牛卖家测试\\",\\n          \\"Satisfaction\\": 3,\\n          \\"StartTime\\": 1546575494000,\\n          \\"SatisfactionDesc\\": \\"不满意\\",\\n          \\"ContactId\\": \\"2118423213\\",\\n          \\"CallingNumber\\": \\"07553656****\\",\\n          \\"Duration\\": 15,\\n          \\"SkillGroupNames\\": \\"默认技能组\\",\\n          \\"Feedback\\": \\"基本技能太差\\",\\n          \\"Agents\\": {\\n            \\"CallDetailAgent\\": [\\n              {\\n                \\"Satisfaction\\": \\"不满意\\",\\n                \\"Feedback\\": \\"基本技能太差\\",\\n                \\"AgentId\\": \\"101820677302****\\"\\n              }\\n            ]\\n          },\\n          \\"Recordings\\": {\\n            \\"Recording\\": [\\n              {\\n                \\"StartTime\\": 1546575367000,\\n                \\"ContactId\\": \\"2118422093\\",\\n                \\"QualityCheckTaskId\\": \\"xxx\\",\\n                \\"AgentId\\": \\"101820677302****\\",\\n                \\"FileDescription\\": \\"20190104121607-千牛卖家测试\\",\\n                \\"Duration\\": 7,\\n                \\"AgentName\\": \\"千牛卖家测试\\",\\n                \\"FileName\\": \\"154657536797300080308468.wav\\",\\n                \\"QualityCheckTid\\": \\"xxx\\"\\n              }\\n            ]\\n          }\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>D70B6625-B54F-4831-BDC4-917A7EBBCE77</RequestId>\\n<CallDetailRecords>\\n    <TotalCount>3</TotalCount>\\n    <PageSize>5</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <CallDetailRecord>\\n            <CalledNumber>1234444****</CalledNumber>\\n            <ContactType>Outbound</ContactType>\\n            <InstanceId>14b32e95-405b-4514-8118-85e64b22****</InstanceId>\\n            <ContactDisposition>Success</ContactDisposition>\\n            <Satisfaction>3</Satisfaction>\\n            <StartTime>1546575494000</StartTime>\\n            <Duration>15</Duration>\\n            <ContactId>2118423213</ContactId>\\n            <SatisfactionDesc>不满意</SatisfactionDesc>\\n            <CallingNumber>07553656****</CallingNumber>\\n            <Feedback>基本技能太差</Feedback>\\n            <SkillGroupNames>默认技能组</SkillGroupNames>\\n            <SkillGroupIdList>68536c62-9c25-4201-b4fa-cb15a0d6****,68536c62-9c25-4201-b4fa-cb15a0d****</SkillGroupIdList>\\n            <AgentNames>千牛卖家测试</AgentNames>\\n            <Agents>\\n                <CallDetailAgent>\\n                    <Feedback>基本技能太差</Feedback>\\n                    <Satisfaction>不满意</Satisfaction>\\n                    <AgentId>101820677302****</AgentId>\\n                </CallDetailAgent>\\n            </Agents>\\n            <Recordings>\\n                <Recording>\\n                    <FileDescription>20190104121607-千牛卖家测试</FileDescription>\\n                    <QualityCheckTid>xxx</QualityCheckTid>\\n                    <FileName>154657536797300080308468.wav</FileName>\\n                    <StartTime>1546575367000</StartTime>\\n                    <Duration>7</Duration>\\n                    <QualityCheckTaskId>xxx</QualityCheckTaskId>\\n                    <AgentName>千牛卖家测试</AgentName>\\n                    <AgentId>101820677302****</AgentId>\\n                    <ContactId>2118422093</ContactId>\\n                </Recording>\\n            </Recordings>\\n        </CallDetailRecord>\\n    </List>\\n</CallDetailRecords>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '获取通话详单',
            'description' => '从系统可靠性角度考虑，目前查询日期区间限制为最大7天。如果业务需要做大量数据的处理，建议您导出数据到自己的系统，做进一步的数据使用。另外页面中的下载报表功能，可以导出1个月的数据。'."\n"
                .'**注意**：为了保证查询效率，返回数据中的 **TotalCount** 字段，只会在查询**第一页**时赋值。查询其他页时返回0。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListCallEventDetailByContactId' => [
            'summary' => '根据通话ID获取通话的详细操作日志。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                ],
                [
                    'name' => 'ContactId',
                    'in' => 'query',
                    'schema' => ['description' => '通过指定的**contactId**来查询某一通电话的记录，contactId可以通过软电话SDK发生通话时获取到。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '1096645650'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '7BEEA660-A45A-45E3-98CC-AFC65E715C23'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'Data' => [
                                'description' => '获取到的通话详单',
                                'type' => 'object',
                                'properties' => [
                                    'StartTime' => ['description' => '呼叫时间', 'type' => 'string', 'example' => '1555492246000'],
                                    'ReleaseReason' => ['description' => '挂断原因', 'type' => 'string', 'example' => '487-Request Terminated'],
                                    'CallType' => ['description' => '呼叫类型', 'type' => 'string', 'example' => 'Outbound'],
                                    'ReleaseAgent' => ['description' => '挂断方,customer：用户挂机；agent：坐席挂机，同时提醒，目前有部分数据为兼容，如出现特殊数据请反馈给云呼技术值班同学进行挂断方的定位。', 'type' => 'string', 'example' => 'agent'],
                                    'Caller' => ['description' => '主叫号码', 'type' => 'string', 'example' => '8031****'],
                                    'Callee' => ['description' => '被叫号码', 'type' => 'string', 'example' => '1350121****'],
                                    'PrivacyNumber' => ['description' => '虚拟号码', 'type' => 'string', 'example' => '1234****'],
                                    'Events' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'CallEventDetail' => [
                                                'description' => '对象列表',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Status' => ['description' => '状态', 'type' => 'string', 'example' => 'Dialing'],
                                                        'CallMode' => ['description' => '通话类型', 'type' => 'string', 'example' => 'Outbound'],
                                                        'Event' => ['description' => '事件描述。'."\n"
                                                            .'包括：'."\n"
                                                            ."\n"
                                                            .'- **IVR事件**：EnterIVR （进入IVR）；'."\n"
                                                            .'- **队列事件**：EnterQueue（进入队列）、ACDOverflow（队列溢出）、AbandonedRing（振铃放弃）、NormalEnd（队列中正常结束）、AbandonedInQueue（进入放弃队列）、WaitingInQueue（进入等待队列）；'."\n"
                                                            .'- **坐席事件**：Ring（振铃）、Talk（通话）、GiveUp（放弃）、End（结束）、Handle（挂断）、CallForHelp（发起求助）、CallForHelpSuccess（求助成功）、SetUpMeeting（会议建立）、Dial（拨号）、LaunchTransfer（转接）。', 'type' => 'string', 'example' => 'Dial'],
                                                        'TimeStamp' => ['description' => '事件发生时间', 'type' => 'string', 'example' => '1555492246000'],
                                                        'AgentName' => ['description' => '坐席名', 'type' => 'string', 'example' => 'cloudcallcenter'],
                                                        'Duration' => ['description' => '持续时间', 'type' => 'integer', 'format' => 'int32', 'example' => '9'],
                                                        'DetailData' => [
                                                            'description' => '动态添加所需的详细信息',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'HangUper' => ['description' => '被求助者，求助内部坐席，对应坐席名称；求助外部的话，记录外部号码。', 'type' => 'string', 'example' => 'byeSystem'],
                                                                'EventType' => ['description' => '事件类型 包括：ivr、queue、agent。', 'type' => 'string', 'example' => 'agent'],
                                                                'SkillGroup' => ['description' => '技能组', 'type' => 'string', 'example' => '测试'],
                                                                'SatisfactionalResearch' => ['description' => '满意度调查', 'type' => 'string', 'example' => '不满意'],
                                                                'Helper' => ['description' => '挂机者', 'type' => 'string', 'example' => 'xme'],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"7BEEA660-A45A-45E3-98CC-AFC65E715C23\\",\\n  \\"Success\\": true,\\n  \\"Data\\": {\\n    \\"StartTime\\": \\"1555492246000\\",\\n    \\"ReleaseReason\\": \\"487-Request Terminated\\",\\n    \\"CallType\\": \\"Outbound\\",\\n    \\"ReleaseAgent\\": \\"agent\\",\\n    \\"Caller\\": \\"8031****\\",\\n    \\"Callee\\": \\"1350121****\\",\\n    \\"PrivacyNumber\\": \\"1234****\\",\\n    \\"Events\\": {\\n      \\"CallEventDetail\\": [\\n        {\\n          \\"Status\\": \\"Dialing\\",\\n          \\"CallMode\\": \\"Outbound\\",\\n          \\"Event\\": \\"Dial\\",\\n          \\"TimeStamp\\": \\"1555492246000\\",\\n          \\"AgentName\\": \\"cloudcallcenter\\",\\n          \\"Duration\\": 9,\\n          \\"DetailData\\": {\\n            \\"HangUper\\": \\"byeSystem\\",\\n            \\"EventType\\": \\"agent\\",\\n            \\"SkillGroup\\": \\"测试\\",\\n            \\"SatisfactionalResearch\\": \\"不满意\\",\\n            \\"Helper\\": \\"xme\\"\\n          }\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>7BEEA660-A45A-45E3-98CC-AFC65E715C23</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <Callee>1350121****</Callee>\\n    <ReleaseReason>487-Request Terminated</ReleaseReason>\\n    <Caller>8031****</Caller>\\n    <PrivacyNumber>1234****</PrivacyNumber>\\n    <ReleaseAgent>agent</ReleaseAgent>\\n    <StartTime>1555492246000</StartTime>\\n    <CallType>Outbound</CallType>\\n    <Events>\\n        <CallEventDetail>\\n            <Status>Dialing</Status>\\n            <Event>Dial</Event>\\n            <Duration>9</Duration>\\n            <AgentName>cloudcallcenter</AgentName>\\n            <CallMode>Outbound</CallMode>\\n            <TimeStamp>1555492246000</TimeStamp>\\n            <DetailData>\\n                <Helper>xme</Helper>\\n                <SkillGroup>测试</SkillGroup>\\n                <HangUper>byeSystem</HangUper>\\n                <EventType>agent</EventType>\\n                <SatisfactionalResearch>不满意</SatisfactionalResearch>\\n            </DetailData>\\n        </CallEventDetail>\\n    </Events>\\n</Data>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '根据通话ID获取通话操作日志',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListRecentCallRecords' => [
            'summary' => '调用ListRecentCallRecords获取呼叫中心当前坐席的最近通话记录。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '获取的历史数据的起始时间。缺省为0，代表从当天的0时开始。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1532448000000'],
                ],
                [
                    'name' => 'StopTime',
                    'in' => 'query',
                    'schema' => ['description' => '获取的历史数据的终止时间。缺省为0，代表截止到目前的时间。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1532707199000'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '10'],
                ],
                [
                    'name' => 'Criteria',
                    'in' => 'query',
                    'schema' => ['description' => '搜索条件。'."\n"
                        ."\n"
                        .'可以根据号码（客户电话或坐席号码）来搜索。', 'type' => 'string', 'required' => false, 'example' => '{"phoneNumber": "0411xxxx4588"}'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '032C73C4-3A6F-4502-872B-4F5B41161C6E'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'CallDetailRecords' => [
                                'description' => '获取到的通话详单',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '对象总数', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'List' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'CallDetailRecord' => [
                                                'description' => '对象列表',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'ContactDisposition' => ['description' => '电话结束原因。'."\n"
                                                            ."\n"
                                                            .'参考枚举值：Success(0) 正常,  NoAnswer(1) 无应答,  Rejected(2)拒绝, Busy(3)忙, AbandonedInContactFlow(4) IVR呼损, AbandonedInQueue(5)队列呼损, AbandonedRing(6) 久振不接,  QueueOverflow(7) 等待超时被挂断。', 'type' => 'string', 'example' => 'Success'],
                                                        'ContactType' => ['description' => '通话类型。'."\n"
                                                            ."\n"
                                                            .'参考枚举值：Inbound(0) 内呼, Outbound(1) 外呼, Internal(2) 内部通话。', 'type' => 'string', 'example' => 'Outbound'],
                                                        'InstanceId' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                                                        'CalledNumber' => ['description' => '被叫号码', 'type' => 'string', 'example' => '0109898****'],
                                                        'AgentNames' => ['description' => '参与通话的座席，多个座席之间以逗号分隔。', 'type' => 'string', 'example' => 'ccctest'],
                                                        'Satisfaction' => ['description' => '满意度', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                        'StartTime' => ['description' => '电话开始时间，内呼从进入IVR开始，外呼从开始接通计算。', 'type' => 'integer', 'format' => 'int64', 'example' => '1532448000000'],
                                                        'ExtraAttr' => ['description' => '额外信息', 'type' => 'string', 'example' => '无'],
                                                        'SatisfactionDesc' => ['description' => '满意度描述', 'type' => 'string', 'example' => '满意'],
                                                        'ContactId' => ['description' => '话务ID，全局唯一，对应于 ACC的ACID。', 'type' => 'string', 'example' => '20988909'],
                                                        'CallingNumber' => ['description' => '主叫号码', 'type' => 'string', 'example' => '1930909****'],
                                                        'Duration' => ['description' => '通话持续时间，单位为秒。', 'type' => 'integer', 'format' => 'int32', 'example' => '39'],
                                                        'SkillGroupNames' => ['description' => '参与通话的座席所述的技能组，多个技能组以逗号分隔。', 'type' => 'string', 'example' => '技能组1'],
                                                        'Feedback' => ['description' => '反馈', 'type' => 'string', 'example' => '不满意'],
                                                        'Agents' => [
                                                            'type' => 'object',
                                                            'itemNode' => true,
                                                            'properties' => [
                                                                'CallDetailAgent' => [
                                                                    'description' => '座席通话参与详情',
                                                                    'type' => 'array',
                                                                    'items' => [
                                                                        'type' => 'object',
                                                                        'properties' => [
                                                                            'AgentId' => ['description' => '座席ID', 'type' => 'string', 'example' => '105987678892xxxx'],
                                                                            'TalkTime' => ['description' => '通话时间，单位为秒', 'type' => 'integer', 'format' => 'int32', 'example' => '54'],
                                                                            'WorkTime' => ['description' => '话后处理时间，单位为秒', 'type' => 'integer', 'format' => 'int32', 'example' => '15'],
                                                                            'AgentName' => ['description' => '座席名称', 'type' => 'string', 'example' => 'ccctest'],
                                                                            'RingTime' => ['description' => '振铃时间，单位为秒', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                                                            'Satisfaction' => ['description' => '满意度', 'type' => 'string', 'example' => '1'],
                                                                            'StartTime' => ['description' => '通话开始时间', 'type' => 'integer', 'format' => 'int64', 'example' => '1532448000000'],
                                                                            'ContactId' => ['description' => '话务ID', 'type' => 'string', 'example' => '123909012'],
                                                                            'SkillGroupName' => ['description' => '技能组名称', 'type' => 'string', 'example' => '技能组1'],
                                                                            'HoldTime' => ['description' => '通话保持时间，单位为秒', 'type' => 'integer', 'format' => 'int32', 'example' => '30'],
                                                                            'QueueTime' => ['description' => '排队时间，单位为秒', 'type' => 'integer', 'format' => 'int32', 'example' => '5'],
                                                                            'Feedback' => ['description' => '反馈', 'type' => 'string', 'example' => '不满意'],
                                                                        ],
                                                                    ],
                                                                ],
                                                            ],
                                                        ],
                                                        'Recordings' => [
                                                            'type' => 'object',
                                                            'itemNode' => true,
                                                            'properties' => [
                                                                'Recording' => [
                                                                    'description' => '通话录音列表',
                                                                    'type' => 'array',
                                                                    'items' => [
                                                                        'type' => 'object',
                                                                        'properties' => [
                                                                            'ContactType' => ['description' => '通话类型', 'type' => 'string', 'example' => 'Outbound'],
                                                                            'AgentId' => ['description' => '座席ID', 'type' => 'string', 'example' => '105987678892xxxx'],
                                                                            'AgentName' => ['description' => '座席名称', 'type' => 'string', 'example' => 'ccctest'],
                                                                            'InstanceId' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                                                                            'FileName' => ['description' => '录音文件名', 'type' => 'string', 'example' => '0001.wav'],
                                                                            'CalledNumber' => ['description' => '被叫号码', 'type' => 'string', 'example' => '1930909****'],
                                                                            'StartTime' => ['description' => '通话开始时间', 'type' => 'integer', 'format' => 'int64', 'example' => '1532448000000'],
                                                                            'FilePath' => ['description' => '录音文件在OSS中的保存位置', 'type' => 'string', 'example' => 'oss://cloudcall-test/acc123'],
                                                                            'ContactId' => ['description' => '话务ID', 'type' => 'string', 'example' => '123909012'],
                                                                            'CallingNumber' => ['description' => '主叫电话', 'type' => 'string', 'example' => '0109898****'],
                                                                            'Duration' => ['description' => '通话时长', 'type' => 'integer', 'format' => 'int32', 'example' => '38'],
                                                                            'FileDescription' => ['description' => '录音文件别名', 'type' => 'string', 'example' => '无'],
                                                                            'Channel' => ['description' => '座席所在音轨标示', 'type' => 'string', 'example' => '无'],
                                                                        ],
                                                                    ],
                                                                ],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"032C73C4-3A6F-4502-872B-4F5B41161C6E\\",\\n  \\"Success\\": true,\\n  \\"CallDetailRecords\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 1,\\n    \\"List\\": {\\n      \\"CallDetailRecord\\": [\\n        {\\n          \\"ContactDisposition\\": \\"Success\\",\\n          \\"ContactType\\": \\"Outbound\\",\\n          \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb3****\\",\\n          \\"CalledNumber\\": \\"0109898****\\",\\n          \\"AgentNames\\": \\"ccctest\\",\\n          \\"Satisfaction\\": 1,\\n          \\"StartTime\\": 1532448000000,\\n          \\"ExtraAttr\\": \\"无\\",\\n          \\"SatisfactionDesc\\": \\"满意\\",\\n          \\"ContactId\\": \\"20988909\\",\\n          \\"CallingNumber\\": \\"1930909****\\",\\n          \\"Duration\\": 39,\\n          \\"SkillGroupNames\\": \\"技能组1\\",\\n          \\"Feedback\\": \\"不满意\\",\\n          \\"Agents\\": {\\n            \\"CallDetailAgent\\": [\\n              {\\n                \\"AgentId\\": \\"105987678892xxxx\\",\\n                \\"TalkTime\\": 54,\\n                \\"WorkTime\\": 15,\\n                \\"AgentName\\": \\"ccctest\\",\\n                \\"RingTime\\": 10,\\n                \\"Satisfaction\\": \\"1\\",\\n                \\"StartTime\\": 1532448000000,\\n                \\"ContactId\\": \\"123909012\\",\\n                \\"SkillGroupName\\": \\"技能组1\\",\\n                \\"HoldTime\\": 30,\\n                \\"QueueTime\\": 5,\\n                \\"Feedback\\": \\"不满意\\"\\n              }\\n            ]\\n          },\\n          \\"Recordings\\": {\\n            \\"Recording\\": [\\n              {\\n                \\"ContactType\\": \\"Outbound\\",\\n                \\"AgentId\\": \\"105987678892xxxx\\",\\n                \\"AgentName\\": \\"ccctest\\",\\n                \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb3****\\",\\n                \\"FileName\\": \\"0001.wav\\",\\n                \\"CalledNumber\\": \\"1930909****\\",\\n                \\"StartTime\\": 1532448000000,\\n                \\"FilePath\\": \\"oss://cloudcall-test/acc123\\",\\n                \\"ContactId\\": \\"123909012\\",\\n                \\"CallingNumber\\": \\"0109898****\\",\\n                \\"Duration\\": 38,\\n                \\"FileDescription\\": \\"无\\",\\n                \\"Channel\\": \\"无\\"\\n              }\\n            ]\\n          }\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<CallDetailRecords>\\n    <List>\\n        <AgentNames>ccctest</AgentNames>\\n        <Agents>\\n            <AgentId>105987678892xxxx</AgentId>\\n            <AgentName>ccctest</AgentName>\\n            <ContactId>123909012</ContactId>\\n            <Feedback>不满意</Feedback>\\n            <HoldTime>30</HoldTime>\\n            <RingTime>10</RingTime>\\n            <Satisfaction>1</Satisfaction>\\n            <SkillGroupName>技能组1</SkillGroupName>\\n            <StartTime>1532448000000</StartTime>\\n            <TalkTime>54</TalkTime>\\n            <WorkTime>15</WorkTime>\\n        </Agents>\\n        <CalledNumber>0109898****</CalledNumber>\\n        <CallingNumber>1930909****</CallingNumber>\\n        <ContactDisposition>Success</ContactDisposition>\\n        <ContactId>20988909</ContactId>\\n        <ContactType>Outbound</ContactType>\\n        <Duration>39</Duration>\\n        <Feedback>不满意</Feedback>\\n        <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb3****</InstanceId>\\n        <Recordings>\\n            <AgentId>105987678892xxxx</AgentId>\\n            <AgentName>ccctest</AgentName>\\n            <CalledNumber>0109898****</CalledNumber>\\n            <CallingNumber>1930909****</CallingNumber>\\n            <ContactDisposition>Success</ContactDisposition>\\n            <ContactId>20988909</ContactId>\\n            <ContactType>Outbound</ContactType>\\n            <Duration>39</Duration>\\n            <FileName>0001.wav</FileName>\\n            <FilePath>oss://cloudcall-test/acc123</FilePath>\\n            <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb3****</InstanceId>\\n            <StartTime>1532448000000</StartTime>\\n        </Recordings>\\n        <Satisfaction>1</Satisfaction>\\n        <SatisfactionDesc>满意</SatisfactionDesc>\\n        <SkillGroupNames>技能组1</SkillGroupNames>\\n        <StartTime>1532448000000</StartTime>\\n    </List>\\n    <PageNumber>1</PageNumber>\\n    <PageSize>10</PageSize>\\n    <TotalCount>10</TotalCount>\\n</CallDetailRecords>\\n<Code>OK</Code>\\n<HttpStatusCode>200</HttpStatusCode>\\n<RequestId>032C73C4-3A6F-4502-872B-4F5B41161C6E</RequestId>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '获取呼叫中心当前坐席的最近通话记录',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'GetConversationDetailByContactId' => [
            'summary' => '根据话务ID（ContactId）获得此次对话的文本信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '待获取日常性能数据的呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'ContactId',
                    'in' => 'query',
                    'schema' => ['description' => '话务ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '2020927020'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '为扩展预留，目前不生效，请传入1。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '为扩展预留，目前不生效，请传入1-99之间数字。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '2'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'D5A4E013-09E1-4CDA-B70A-F5D3B75015A3'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'DataList' => [
                                'description' => '对话结果',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '为扩展预留分页数据', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '为扩展预留分页数据', 'type' => 'integer', 'format' => 'int32', 'example' => '2'],
                                    'TotalCount' => ['description' => '对话轮数', 'type' => 'integer', 'format' => 'int32', 'example' => '2'],
                                    'List' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'QualityCheckPhrase' => [
                                                'description' => '对话文本',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'End' => ['description' => '对话结束偏移量', 'type' => 'integer', 'format' => 'int64', 'example' => '3272'],
                                                        'Words' => ['description' => '对话文本', 'type' => 'string', 'example' => '您好'],
                                                        'Role' => ['description' => '角色，客户或者客服。', 'type' => 'string', 'example' => '客服'],
                                                        'Begin' => ['description' => '对话开始偏移量', 'type' => 'integer', 'format' => 'int64', 'example' => '1317'],
                                                        'Identity' => ['description' => '身份', 'type' => 'string', 'example' => 'xxx'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"D5A4E013-09E1-4CDA-B70A-F5D3B75015A3\\",\\n  \\"Success\\": true,\\n  \\"DataList\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 2,\\n    \\"TotalCount\\": 2,\\n    \\"List\\": {\\n      \\"QualityCheckPhrase\\": [\\n        {\\n          \\"End\\": 3272,\\n          \\"Words\\": \\"您好\\",\\n          \\"Role\\": \\"客服\\",\\n          \\"Begin\\": 1317,\\n          \\"Identity\\": \\"xxx\\"\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<GetConversationDetailByContactIdResponse>\\r\\n    <code>OK</code>\\r\\n    <requestId>D5A4E013-09E1-4CDA-B70A-F5D3B75015A3</requestId>\\r\\n    <success>true</success>\\r\\n    <dataList>\\r\\n        <pageNumber>1</pageNumber>\\r\\n        <pageSize>10</pageSize>\\r\\n        <totalCount>2</totalCount>\\r\\n        <list>\\r\\n            <role>客服</role>\\r\\n            <words>您好</words>\\r\\n            <end>3272</end>\\r\\n            <begin>1317</begin>\\r\\n        </list>\\r\\n        <list>\\r\\n            <role>客户</role>\\r\\n            <words>您好</words>\\r\\n            <end>6082</end>\\r\\n            <begin>3847</begin>\\r\\n        </list>\\r\\n    </dataList>\\r\\n    <httpStatusCode>200</httpStatusCode>\\r\\n</GetConversationDetailByContactIdResponse>","errorExample":""}]',
            'title' => '获取通话文本信息',
            'description' => '>  此接口依赖于智能对话分析服务，请确保在云呼叫中心中已经开通了智能对话分析，详见：https://help.aliyun.com/document_detail/118820.html， 需要注意的是，智能对话分析服务对转写文本最长保存90天，建议您将数据拉取到本地进行持久化存储。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'DialEx' => [
            'summary' => '发起后台外呼。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'd278629c-c687-4aa3-b044-4fe9b012****'],
                ],
                [
                    'name' => 'Caller',
                    'in' => 'query',
                    'schema' => ['description' => '主叫号码', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '0228519****'],
                ],
                [
                    'name' => 'Callee',
                    'in' => 'query',
                    'schema' => ['description' => '被叫号码', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '1573203****'],
                ],
                [
                    'name' => 'RoutPoint',
                    'in' => 'query',
                    'schema' => ['description' => '- 如果AnswerMode是**0**，则传入联系流ID（ContractFlowId）；'."\n"
                        .'- 如果AnwserMode是**1**，则传入接听坐席，格式:ram_id@呼叫中心二级域名；'."\n"
                        .'- 如果AnwserMode是**2**，则传入接听技能组队列(技能组queue)'."\n"
                        .'> Q:如何查找呼叫中心二级域名？ A: 位置：https://ccc.aliyun.com/workbench/呼叫中心二级域名， *注意：呼叫中心二级域名需要与创建云呼叫中心实例填写的保持一致，此接口会区分二级域名的大小写*', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'paEF_1GAQXXJ'],
                ],
                [
                    'name' => 'AnswerMode',
                    'in' => 'query',
                    'schema' => ['description' => '接听方式。三种方式分别为：'."\n"
                        ."\n"
                        .'- **0**：ivr'."\n"
                        .'- **1**：agent'."\n"
                        .'- **2**：skillgroupid', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'Provider',
                    'in' => 'query',
                    'schema' => ['description' => '外呼方式', 'type' => 'string', 'required' => false, 'example' => 'null'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '26D1277F-55BF-453E-A6B2-02B7E6F97699'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'StatusCode' => ['description' => '外呼返回状态码', 'type' => 'string', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'TimeStamp' => ['description' => '本次外呼的时间戳', 'type' => 'string', 'example' => '1554862236398'],
                            'TaskId' => ['description' => '本次外呼产生的任务ID', 'type' => 'string', 'example' => '15548622359772****'],
                            'StatusDesc' => ['description' => '外呼返回状态描述', 'type' => 'string', 'example' => 'Okay'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"RequestId\\": \\"26D1277F-55BF-453E-A6B2-02B7E6F97699\\",\\n  \\"Success\\": true,\\n  \\"StatusCode\\": \\"200\\",\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"TimeStamp\\": \\"1554862236398\\",\\n  \\"TaskId\\": \\"15548622359772****\\",\\n  \\"StatusDesc\\": \\"Okay\\"\\n}","errorExample":""},{"type":"xml","example":"<StatusDesc>Okay</StatusDesc>\\n<TaskId>15548622359772****</TaskId>\\n<Message>无</Message>\\n<RequestId>26D1277F-55BF-453E-A6B2-02B7E6F97699</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<StatusCode>200</StatusCode>\\n<Code>OK</Code>\\n<TimeStamp>1554862236398</TimeStamp>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '后台外呼',
            'description' => '云呼叫中心支持客服从电脑客户端发起外呼之外，也支持有业务系统后台发起外呼，接通后转给坐席接听。以支持把呼叫中心功能无缝嵌入您的业务流程。'."\n"
                ."\n"
                .'比如，您的客户可以在您的微信公众号上，输入自己的号码，并点击咨询产品的按钮，由您的后台系统调用本接口，实现呼叫客户手机，接通后播放“我们收到您在公众号上对我们产品的咨询，现在给您转接顾问，请稍等”，并转给合适的客服接听通话。'."\n"
                ."\n"
                .'本接口支持外呼成功后，转坐席/技能组或者IVR流程。'."\n"
                ."\n"
                .'- **转坐席/技能组接听**：AnswerMode设置为1或者2，并指定接听技能组或和坐席。'."\n"
                .'- **转IVR接听**：需要先配置相应的IVR并发布，然后将对应的云呼实例ID和联系流ID提供给云呼叫中心-售后技术支持同学或相关技术支持同学审核IVR内容，通过后完成后台设置后，即可调用该接口进行外呼操作。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'CallOnlinePrivacyNumber' => [
            'summary' => '调用CallOnlinePrivacyNumber使用虚拟号码外呼。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                ],
                [
                    'name' => 'TelA',
                    'in' => 'query',
                    'schema' => ['description' => '主叫号码', 'type' => 'string', 'required' => true, 'example' => '0256604****'],
                ],
                [
                    'name' => 'TelB',
                    'in' => 'query',
                    'schema' => ['description' => '被叫号码', 'type' => 'string', 'required' => true, 'example' => '1880134****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '30C7D235-DDCF-4C7F-A462-5E2598252C2B'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'Data' => [
                                'description' => '返回虚拟号码',
                                'type' => 'object',
                                'properties' => [
                                    'DateCreated' => ['description' => '虚拟号码呼叫响应时间', 'type' => 'string', 'example' => '2018/10/27 15:55:55'],
                                    'Represent' => ['description' => '虚拟号码呼叫错误描述', 'type' => 'string', 'example' => '无'],
                                    'TelX' => ['description' => '虚拟号码', 'type' => 'string', 'example' => '1302015****'],
                                    'StatusCode' => ['description' => '虚拟号码呼叫返回状态', 'type' => 'string', 'example' => '000000'],
                                    'CallId' => ['description' => '虚拟号码通话唯一标识', 'type' => 'string', 'example' => '5ec64c6b-4b98-4fd6-8ce8-ad07cf84481b'],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"30C7D235-DDCF-4C7F-A462-5E2598252C2B\\",\\n  \\"Success\\": true,\\n  \\"Data\\": {\\n    \\"DateCreated\\": \\"2018/10/27 15:55:55\\",\\n    \\"Represent\\": \\"无\\",\\n    \\"TelX\\": \\"1302015****\\",\\n    \\"StatusCode\\": \\"000000\\",\\n    \\"CallId\\": \\"5ec64c6b-4b98-4fd6-8ce8-ad07cf84481b\\"\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>30C7D235-DDCF-4C7F-A462-5E2598252C2B</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <Represent>无</Represent>\\n    <CallId>5ec64c6b-4b98-4fd6-8ce8-ad07cf84481b</CallId>\\n    <DateCreated>2018/10/27 15:55:55</DateCreated>\\n    <TelX>1302015****</TelX>\\n    <StatusCode>000000</StatusCode>\\n</Data>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '使用虚拟号码外呼',
            'description' => '呼叫中心号码如果与虚拟号码进行绑定，在外呼的时候可以选择外显虚拟号码进行呼叫。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'GetConfig' => [
            'summary' => '获取单独某一项的配置信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'Name',
                    'in' => 'query',
                    'schema' => ['description' => '配置项名称', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'AllowHangup'],
                ],
                [
                    'name' => 'ObjectId',
                    'in' => 'query',
                    'schema' => ['description' => '配置维度值。', 'type' => 'string', 'required' => false, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'ObjectType',
                    'in' => 'query',
                    'schema' => ['description' => '配置维度名称，标识该配置作用范围。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'instance'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => 'xxx'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '10A1AD70-E48E-476D-98D9-39BD92193837'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'ConfigItem' => [
                                'description' => '配置项信息',
                                'type' => 'object',
                                'properties' => [
                                    'Name' => ['description' => '配置项名称', 'type' => 'string', 'example' => 'AllowHangup'],
                                    'Value' => ['description' => '配置项的值', 'type' => 'string', 'example' => '1'],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"xxx\\",\\n  \\"RequestId\\": \\"10A1AD70-E48E-476D-98D9-39BD92193837\\",\\n  \\"Success\\": true,\\n  \\"ConfigItem\\": {\\n    \\"Name\\": \\"AllowHangup\\",\\n    \\"Value\\": \\"1\\"\\n  }\\n}","errorExample":""},{"type":"xml","example":"<GetConfigResponse>\\n    <RequestId>10A1AD70-E48E-476D-98D9-39BD92193837</RequestId>\\n    <HttpStatusCode>200</HttpStatusCode>\\n    <ConfigItem>\\n        <Name>AllowHangup</Name>\\n        <Value>1</Value>\\n    </ConfigItem>\\n    <Success>true</Success>\\n    <Code>OK</Code>\\n</GetConfigResponse>","errorExample":""}]',
            'title' => '获取配置',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListConfig' => [
            'summary' => '获取多个配置信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccTMAX45'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'ConfigItem',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '配置项名称及维度信息。'."\n"
                            ."\n"
                            .'- AllowHangup  允许坐席呼入挂机   '."\n"
                            ."\n"
                            .'- ShowCalledID 来电号码显示'."\n"
                            ."\n"
                            .'- ShowCalleeID 外呼号码显示'."\n"
                            ."\n"
                            .'- AutoAnswerCall 接听来电'."\n"
                            ."\n"
                            .'- AudioDownload 录音下载'."\n"
                            ."\n"
                            .'- AllowChooseSkillGroup 允许坐席选择技能组登录'."\n"
                            ."\n"
                            .'- enableRecord 坐席侧录音'."\n"
                            ."\n"
                            .'- SettingWorkbenchLogLevel 工作台日志等级'."\n"
                            ."\n"
                            .'- SatisfactionSurvey 满意度设置'."\n"
                            ."\n"
                            .'- SmsSatisfactionSurvey 短信满意度设置'."\n"
                            ."\n\n"
                            ."\n"
                            .'例如：`{“Name”:”AllowHangup”,”DimensionName”:”instance”}`。其中，**Name**为配置项名称，**DimensionName**为配置维度名称。这里参数名称为**ConfigItem.1**意为只获取1个配置项，如果要获取两个配置项，则需要有**ConfigItem.1**以及**ConfigItem.2**。'."\n",
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => false,
                        'example' => '{“Name”:”AllowHangup”,”DimensionName”:”instance”}',
                        'maxItems' => 99,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'C81FD1A5-4B99-470A-A527-D80150228784'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'ConfigItems' => [
                                'type' => 'object',
                                'itemNode' => true,
                                'properties' => [
                                    'ConfigItem' => [
                                        'description' => '配置项信息列表',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'Name' => ['description' => '配置项名称', 'type' => 'string', 'example' => 'AllowHangup'],
                                                'Value' => ['description' => '配置项值', 'type' => 'string', 'example' => '1'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"C81FD1A5-4B99-470A-A527-D80150228784\\",\\n  \\"Success\\": true,\\n  \\"ConfigItems\\": {\\n    \\"ConfigItem\\": [\\n      {\\n        \\"Name\\": \\"AllowHangup\\",\\n        \\"Value\\": \\"1\\"\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<code>OK</code>\\n<configItems>\\n    <name>AllowHangup</name>\\n    <value>1</value>\\n</configItems>\\n<configItems>\\n    <name>ShowCalledID</name>\\n    <value>1</value>\\n</configItems>\\n<configItems>\\n    <name>ShowCalleeID</name>\\n    <value>1</value>\\n</configItems>\\n<configItems>\\n    <name>SatisfactionSurvey</name>\\n    <value>1</value>\\n</configItems>\\n<configItems>\\n    <name>AutoAnswerCall</name>\\n    <value>2</value>\\n</configItems>\\n<configItems>\\n    <name>SmsSatisfactionSurvey</name>\\n    <value>1</value>\\n</configItems>\\n<configItems>\\n    <name>enableRecord</name>\\n    <value>1</value>\\n</configItems>\\n<configItems>\\n    <name>AllowChooseSkillGroup</name>\\n    <value>1</value>\\n</configItems>\\n<configItems>\\n    <name>SettingWorkbenchLogLevel</name>\\n    <value>3</value>\\n</configItems>\\n<httpStatusCode>200</httpStatusCode>\\n<requestId>A42B9532-FC31-4CC0-B8A8-E091FA5E4D6A</requestId>\\n<success>true</success>","errorExample":""}]',
            'title' => '批量获取配置',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => '配置项及返回值说明'."\n"
                ."\n"
                .'- [ ] AllowHangup                  1：允许坐席挂机；0：不允许坐席挂机；'."\n"
                .'- [ ] ShowCalledID                -1：隐藏全部来电号码；0：隐藏部分来电号码；1：显示完整来电号码'."\n"
                .'- [ ] ShowCalleeID                -1：隐藏全部外呼号码；0：隐藏部分外呼号码；1：显示完整外呼号码'."\n"
                .'- [ ] AutoAnswerCall              0：手动接听；n(>0数字)：n秒后自动接听'."\n"
                .'- [ ] AudioDownload              1：允许坐席下载录音；0：不允许坐席下载录音'."\n"
                .'- [ ] AllowChooseSkillGroup  1：坐席选择技能组登录；0：默认全量技能组登录'."\n"
                .'- [ ] enableRecord                 1：开启坐席侧录音；0：关闭许坐席侧录音'."\n"
                .'- [ ] SatisfactionSurvey          1：开启语音满意度功能；0：未开启满意度功能'."\n"
                .'- [ ] SmsSatisfactionSurvey   1：开启了短信满意度功能；0：未开启短信满意度功能',
            'extraInfo' => ' ',
        ],
        'AddPhoneTags' => [
            'summary' => '调用接口：AddPhoneTags 添加号码打标信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'ServiceTag',
                    'in' => 'query',
                    'schema' => ['description' => '业务标签', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'M1'],
                ],
                [
                    'name' => 'RegionNameProvince',
                    'in' => 'query',
                    'schema' => ['description' => '归属地省', 'type' => 'string', 'required' => false, 'example' => '北京'],
                ],
                [
                    'name' => 'RegionNameCity',
                    'in' => 'query',
                    'schema' => ['description' => '归属地市', 'type' => 'string', 'required' => false, 'example' => '北京'],
                ],
                [
                    'name' => 'Type',
                    'in' => 'query',
                    'schema' => ['description' => '号码类型，0：普通号码，1：手机号码', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '0'],
                ],
                [
                    'name' => 'Concurrency',
                    'in' => 'query',
                    'schema' => ['description' => '并发量，默认为1', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '15'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'Provider',
                    'in' => 'query',
                    'schema' => ['description' => '运营商', 'type' => 'string', 'required' => false, 'example' => '全国联通'],
                ],
                [
                    'name' => 'SipTag',
                    'in' => 'query',
                    'schema' => ['description' => 'SIP打标信息', 'type' => 'string', 'required' => false, 'example' => 'AliTelecom'],
                ],
                [
                    'name' => 'PhoneNumberList',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '号码集合',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => true,
                        'example' => '01098789876',
                        'maxItems' => 99,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码'."\n"
                                ."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码'."\n"
                                ."\n", 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息'."\n"
                                ."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE'],
                            'Success' => ['description' => '是否成功'."\n"
                                ."\n", 'type' => 'boolean', 'example' => 'true'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE\\",\\n  \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"<RequestId>DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '为电话号码添加标签',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'DeletePhoneTags' => [
            'summary' => '调用接口：DeletePhoneTags 删除号码打标信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'delete',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'PhoneNumberList',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '号码集合。',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => true,
                        'example' => '01098789876',
                        'maxItems' => 99,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE'],
                            'Success' => ['description' => '是否成功。', 'type' => 'boolean', 'example' => 'true'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE\\",\\n  \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '删除号码打标信息',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ModifyPhoneTags' => [
            'summary' => '调用接口：ModifyPhoneTags 修改号码打标信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d	'],
                ],
                [
                    'name' => 'ServiceTag',
                    'in' => 'query',
                    'schema' => ['description' => '业务标签', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'M1'],
                ],
                [
                    'name' => 'SkillGroupIdList',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '技能组ID集合',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => false,
                        'example' => 'u8109-6260-4a53-ab6e-b13e3fb31f7d	',
                        'maxItems' => 99,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码'."\n"
                                ."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码'."\n"
                                ."\n", 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息'."\n"
                                ."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE	'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE\\\\t\\",\\n  \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"<RequestId>DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '修改号码标签',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListPhoneTags' => [
            'summary' => '调用接口：ListPhoneTags查询号码打标信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1c450"'],
                ],
                [
                    'name' => 'OutboundOnly',
                    'in' => 'query',
                    'schema' => ['description' => '是否仅外呼', 'type' => 'boolean', 'required' => true, 'docRequired' => true, 'example' => 'false'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '10'],
                ],
                [
                    'name' => 'CurrentPage',
                    'in' => 'query',
                    'schema' => ['description' => '当前页码', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'Number',
                    'in' => 'query',
                    'schema' => ['description' => '号码', 'type' => 'string', 'required' => false, 'example' => '010989897878'],
                ],
                [
                    'name' => 'NumberGroupIds',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '号码组ID列表',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => false,
                        'example' => '121318023891274071',
                        'maxItems' => 99,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码'."\n"
                                ."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码'."\n"
                                ."\n", 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息'."\n"
                                ."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE	'],
                            'Success' => ['description' => '是否成功'."\n"
                                ."\n", 'type' => 'boolean', 'example' => 'true'],
                            'PhoneNumbers' => [
                                'description' => '打标号码集合',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总大小', 'type' => 'integer', 'format' => 'int32', 'example' => '29'],
                                    'List' => [
                                        'description' => '打标号码集合',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'Type' => ['description' => '号码类型，0：普通号码，1：手机号码', 'type' => 'integer', 'format' => 'int32', 'example' => '0'],
                                                'ServiceTag' => ['description' => '业务标签', 'type' => 'string', 'example' => 'M1'],
                                                'CreateTime' => ['description' => '创建时间', 'type' => 'integer', 'format' => 'int64', 'example' => '1554862236398'],
                                                'City' => ['description' => '城市', 'type' => 'string', 'example' => '北京'],
                                                'InstanceId' => ['description' => '实例ID', 'type' => 'string', 'example' => 'd278629c-c687-4aa3-b044-4fe9b012e7ef'],
                                                'Usage' => ['description' => '电话号码的用途，呼入，呼出，已经同时用于呼入和呼出。 Inbound, Outbound, Bidirection。', 'type' => 'string', 'example' => 'Bidirection'],
                                                'PhoneNumberId' => ['description' => '号码ID', 'type' => 'string', 'example' => '129031-joriew-EIOD'],
                                                'Provider' => ['description' => '供应商', 'type' => 'string', 'example' => 'ali Telecom'],
                                                'Number' => ['description' => '号码', 'type' => 'string', 'example' => '01009090909'],
                                                'ContactFlowId' => ['description' => '联系流ID', 'type' => 'string', 'example' => '1231jfowei-uoer012091i'],
                                                'PhoneNumberDescription' => ['description' => '号码描述', 'type' => 'string', 'example' => '无'],
                                                'Province' => ['description' => '省份', 'type' => 'string', 'example' => '北京'],
                                                'Concurrency' => ['description' => '并发量，默认是1'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                'SkillGroupIdList' => [
                                                    'type' => 'array',
                                                    'items' => ['description' => '技能组ID集合', 'type' => 'string', 'example' => '[]'],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE\\\\t\\",\\n  \\"Success\\": true,\\n  \\"PhoneNumbers\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 29,\\n    \\"List\\": [\\n      {\\n        \\"Type\\": 0,\\n        \\"ServiceTag\\": \\"M1\\",\\n        \\"CreateTime\\": 1554862236398,\\n        \\"City\\": \\"北京\\",\\n        \\"InstanceId\\": \\"d278629c-c687-4aa3-b044-4fe9b012e7ef\\",\\n        \\"Usage\\": \\"Bidirection\\",\\n        \\"PhoneNumberId\\": \\"129031-joriew-EIOD\\",\\n        \\"Provider\\": \\"ali Telecom\\",\\n        \\"Number\\": \\"01009090909\\",\\n        \\"ContactFlowId\\": \\"1231jfowei-uoer012091i\\",\\n        \\"PhoneNumberDescription\\": \\"无\\",\\n        \\"Province\\": \\"北京\\",\\n        \\"Concurrency\\": 1,\\n        \\"SkillGroupIdList\\": [\\n          \\"[]\\"\\n        ]\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<PhoneNumbers>\\n    <TotalCount>29</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <Usage>Bidirection</Usage>\\n        <ContactFlowId>1231jfowei-uoer012091i</ContactFlowId>\\n        <InstanceId>d278629c-c687-4aa3-b044-4fe9b012e7ef</InstanceId>\\n        <ServiceTag>M1</ServiceTag>\\n        <CreateTime>1554862236398</CreateTime>\\n        <City>北京</City>\\n        <PhoneNumberId>129031-joriew-EIOD</PhoneNumberId>\\n        <Province>北京</Province>\\n        <Provider>ali Telecom</Provider>\\n        <PhoneNumberDescription>无</PhoneNumberDescription>\\n        <Type>0</Type>\\n        <Number>01009090909</Number>\\n        <Concurrency>1</Concurrency>\\n    </List>\\n    <List>\\n        <SkillGroupIdList>[]</SkillGroupIdList>\\n    </List>\\n</PhoneNumbers>\\n<Message>无</Message>\\n<RequestId>DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE\\t</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '获取号码标签列表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'AddBulkPhoneNumbers' => [
            'summary' => '调用AddBulkPhoneNumbers批量新增号码。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '待添加电话号码的呼叫中心实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'd278629c-c687-4aa3-b044-4fe9b012****'],
                ],
                [
                    'name' => 'Usage',
                    'in' => 'query',
                    'schema' => ['description' => '该电话号码的用途。取值：**Inbound**（呼入），**Outboung**（呼出），**Bidirection**（同时用于呼入和呼出）。'."\n"
                        ."\n"
                        .'> 如果传入的号码包含400号码，该值只能传入**Inbound**。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'Bidirection'],
                ],
                [
                    'name' => 'ContactFlowId',
                    'in' => 'query',
                    'schema' => ['description' => '和电话号码绑定的联系流ID。', 'type' => 'string', 'required' => false, 'example' => '8Cvg_0mcsm6K'],
                ],
                [
                    'name' => 'PhoneNumber',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '待添加电话号码。'."\n"
                            ."\n"
                            .'参数名称为**PhoneNumber.1**表示只获取1个技能组信息，如果要获取多个技能组信息，则需要有PhoneNumber.1以及PhoneNumber.2，以此类推。',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => true,
                        'example' => '0216066****',
                        'maxItems' => 99,
                    ],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '和电话号码绑定的技能组ID。'."\n"
                            ."\n"
                            .'参数名称为**SkillGroupId.1**表示只获取1个技能组信息。如果要获取多个技能组信息，则需要有SkillGroupId.1以及SkillGroupId.2，以此类推。',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => false,
                        'example' => '3f3ceb0d-d6b6-4c97-af20-f3daf04f90e0',
                        'maxItems' => 99,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '943D8EF3-3321-471F-A104-51C96FCA94D6'],
                            'Success' => ['description' => '是否成功。', 'type' => 'boolean', 'example' => 'true'],
                            'ArrearagePhoneNumbers' => [
                                'type' => 'object',
                                'itemNode' => true,
                                'properties' => [
                                    'ArrearagePhoneNumber' => [
                                        'type' => 'array',
                                        'items' => ['description' => '欠费号码的信息。', 'type' => 'string', 'example' => '{"ArrearagePhoneNumber":[   ]}'],
                                    ],
                                ],
                            ],
                            'FailedPhoneNumbers' => [
                                'type' => 'object',
                                'itemNode' => true,
                                'properties' => [
                                    'FailedPhoneNumber' => [
                                        'type' => 'array',
                                        'items' => ['description' => '添加失败号码的信息。', 'type' => 'string', 'example' => '{"FailedPhoneNumber":[   ]}'],
                                    ],
                                ],
                            ],
                            'UserdPhoneNumbers' => [
                                'type' => 'object',
                                'itemNode' => true,
                                'properties' => [
                                    'UserdPhoneNumber' => [
                                        'type' => 'array',
                                        'items' => ['description' => '已经被使用号码的信息。', 'type' => 'string', 'example' => '{"UserdPhoneNumber":[   ]}'],
                                    ],
                                ],
                            ],
                            'PhoneNumbers' => [
                                'type' => 'object',
                                'itemNode' => true,
                                'properties' => [
                                    'PhoneNumber' => [
                                        'description' => '获取到的呼叫中心实例的所有电话号码列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'TestOnly' => ['description' => '是否是测试号码。', 'type' => 'boolean', 'example' => 'true'],
                                                'Trunks' => ['description' => '电话号码的中继数量，即可同时支持几路通话，数据来源于大于。', 'type' => 'integer', 'format' => 'int32', 'example' => '30'],
                                                'RemainingTime' => ['description' => '测试号码剩余的通话时间。单位为分钟。', 'type' => 'integer', 'format' => 'int32', 'example' => '60'],
                                                'Number' => ['description' => '电话号码。', 'type' => 'string', 'example' => '1788888****'],
                                                'InstanceId' => ['description' => '电话号码所归属的呼叫中心实例ID。', 'type' => 'string', 'example' => 'd278629c-c687-4aa3-b044-4fe9b012e7ef'],
                                                'Usage' => ['description' => '电话号码的用途，呼入（**Inbound**），呼出（**Outbound**），已经同时用于呼入和呼出（**Bidirection**）。上述值由枚举类型PhoneNumberType定义。'."\n"
                                                    ."\n"
                                                    .'该值的结果取决于：'."\n"
                                                    ."\n"
                                                    .'- 大于的设置，比如400号码不允许外呼'."\n"
                                                    .'- 呼叫中心实例的设置'."\n"
                                                    ."\n"
                                                    .'> 电话号码一般都允许内呼，如果不允许内呼，可以1）由大于做设置，用户拨打该号码时听到提示音。2）该号码不连接人和联系流IVR，但是ACC不建议这么做。', 'type' => 'string', 'example' => 'Bidirection'],
                                                'AllowOutbound' => ['description' => '是否允许外呼，结果取决于：'."\n"
                                                    ."\n"
                                                    .'- 大于的设置，比如400号码不允许外呼'."\n"
                                                    .'- 呼叫中心实例的设置'."\n"
                                                    ."\n"
                                                    .'> 电话号码一般都允许内呼，如果不允许内呼，可以1）由大于做设置，用户拨打该号码时听到提示音 2）该号码不绑定联系流IVR，但是ACC不建议这么做。', 'type' => 'boolean', 'example' => 'true'],
                                                'PhoneNumberDescription' => ['description' => '电话号码的简单描述。', 'type' => 'string', 'example' => 'xxx'],
                                                'PhoneNumberId' => ['description' => '电话号码ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '125435986'],
                                                'SkillGroups' => [
                                                    'type' => 'object',
                                                    'itemNode' => true,
                                                    'properties' => [
                                                        'SkillGroup' => [
                                                            'description' => '电话号码所关联的技能组。',
                                                            'type' => 'array',
                                                            'items' => [
                                                                'type' => 'object',
                                                                'properties' => [
                                                                    'SkillGroupName' => ['description' => '技能组名称。', 'type' => 'string', 'example' => '预测试外呼技能组'],
                                                                    'SkillGroupId' => ['description' => '技能组ID。', 'type' => 'string', 'example' => '3f3ceb0d-d6b6-4c97-af20-f3daf04f90e0'],
                                                                ],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                                'ContactFlow' => [
                                                    'description' => '电话号码所连接的联系流IVR。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Type' => ['description' => '流程类型, 定义来自于ContactFlowType。', 'type' => 'string', 'example' => '0'],
                                                        'ContactFlowDescription' => ['description' => '联系流的简单描述。', 'type' => 'string', 'example' => 'Welcome'],
                                                        'InstanceId' => ['description' => '联系流所归属的呼叫中心实例。', 'type' => 'string', 'example' => 'd278629c-c687-4aa3-b044-4fe9b012e7ef'],
                                                        'ContactFlowName' => ['description' => '联系流名称，在一个实例内名称不能重复。', 'type' => 'string', 'example' => 'Welcome'],
                                                        'ContactFlowId' => ['description' => '联系流唯一ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '2932'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"943D8EF3-3321-471F-A104-51C96FCA94D6\\",\\n  \\"Success\\": true,\\n  \\"ArrearagePhoneNumbers\\": {\\n    \\"ArrearagePhoneNumber\\": [\\n      \\"{\\\\\\"ArrearagePhoneNumber\\\\\\":[   ]}\\"\\n    ]\\n  },\\n  \\"FailedPhoneNumbers\\": {\\n    \\"FailedPhoneNumber\\": [\\n      \\"{\\\\\\"FailedPhoneNumber\\\\\\":[   ]}\\"\\n    ]\\n  },\\n  \\"UserdPhoneNumbers\\": {\\n    \\"UserdPhoneNumber\\": [\\n      \\"{\\\\\\"UserdPhoneNumber\\\\\\":[   ]}\\"\\n    ]\\n  },\\n  \\"PhoneNumbers\\": {\\n    \\"PhoneNumber\\": [\\n      {\\n        \\"TestOnly\\": true,\\n        \\"Trunks\\": 30,\\n        \\"RemainingTime\\": 60,\\n        \\"Number\\": \\"1788888****\\",\\n        \\"InstanceId\\": \\"d278629c-c687-4aa3-b044-4fe9b012e7ef\\",\\n        \\"Usage\\": \\"Bidirection\\",\\n        \\"AllowOutbound\\": true,\\n        \\"PhoneNumberDescription\\": \\"xxx\\",\\n        \\"PhoneNumberId\\": \\"125435986\\",\\n        \\"SkillGroups\\": {\\n          \\"SkillGroup\\": [\\n            {\\n              \\"SkillGroupName\\": \\"预测试外呼技能组\\",\\n              \\"SkillGroupId\\": \\"3f3ceb0d-d6b6-4c97-af20-f3daf04f90e0\\"\\n            }\\n          ]\\n        },\\n        \\"ContactFlow\\": {\\n          \\"Type\\": \\"0\\",\\n          \\"ContactFlowDescription\\": \\"Welcome\\",\\n          \\"InstanceId\\": \\"d278629c-c687-4aa3-b044-4fe9b012e7ef\\",\\n          \\"ContactFlowName\\": \\"Welcome\\",\\n          \\"ContactFlowId\\": \\"2932\\"\\n        }\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<ArrearagePhoneNumbers>\\n    <ArrearagePhoneNumber>{\\"ArrearagePhoneNumber\\":[   ]}</ArrearagePhoneNumber>\\n</ArrearagePhoneNumbers>\\n<PhoneNumbers>\\n    <PhoneNumber>\\n        <Usage>Bidirection</Usage>\\n        <AllowOutbound>true</AllowOutbound>\\n        <TestOnly>true</TestOnly>\\n        <Number>1788888****</Number>\\n        <InstanceId>d278629c-c687-4aa3-b044-4fe9b012e7ef</InstanceId>\\n        <RemainingTime>60</RemainingTime>\\n        <Trunks>30</Trunks>\\n        <PhoneNumberId>125435986</PhoneNumberId>\\n        <PhoneNumberDescription>xxx</PhoneNumberDescription>\\n        <SkillGroups>\\n            <SkillGroup>\\n                <SkillGroupName>预测试外呼技能组</SkillGroupName>\\n                <SkillGroupId>3f3ceb0d-d6b6-4c97-af20-f3daf04f90e0</SkillGroupId>\\n            </SkillGroup>\\n        </SkillGroups>\\n        <ContactFlow>\\n            <Type>0</Type>\\n            <InstanceId>d278629c-c687-4aa3-b044-4fe9b012e7ef</InstanceId>\\n            <ContactFlowId>2932</ContactFlowId>\\n            <ContactFlowName>Welcome</ContactFlowName>\\n            <ContactFlowDescription>Welcome</ContactFlowDescription>\\n        </ContactFlow>\\n    </PhoneNumber>\\n</PhoneNumbers>\\n<Message>无</Message>\\n<RequestId>943D8EF3-3321-471F-A104-51C96FCA94D6</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<FailedPhoneNumbers>\\n    <FailedPhoneNumber>{\\"FailedPhoneNumber\\":[   ]}</FailedPhoneNumber>\\n</FailedPhoneNumbers>\\n<UserdPhoneNumbers>\\n    <UserdPhoneNumber>{\\"UserdPhoneNumber\\":[   ]}</UserdPhoneNumber>\\n</UserdPhoneNumbers>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '批量新增号码',
            'description' => '将从云呼控制台购买的电话号码绑定到呼叫中心实例中，并且可以和IVR流程以及技能组进行绑定。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'AddPhoneNumber' => [
            'summary' => '调用AddPhoneNumber新增号码。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '待添加电话号码的呼叫中心实例ID。', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                ],
                [
                    'name' => 'PhoneNumber',
                    'in' => 'query',
                    'schema' => ['description' => '待添加电话号码。', 'type' => 'string', 'required' => true, 'example' => '05316896****'],
                ],
                [
                    'name' => 'Usage',
                    'in' => 'query',
                    'schema' => ['description' => '该电话号码的用途。取值：呼入（**Inbound**），呼出（**Outboung**），已经同时用于呼入和呼出（**Bidirection**）。'."\n"
                        ."\n"
                        .'> 如果传入号码为400号码，该值只能传入**Inbound**。', 'type' => 'string', 'required' => true, 'example' => 'Bidirection'],
                ],
                [
                    'name' => 'ContactFlowId',
                    'in' => 'query',
                    'schema' => ['description' => '和电话号码绑定的联系流ID。', 'type' => 'string', 'required' => false, 'example' => 'dDMD_0mif4hv'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'BC976D32-AC4C-4E0F-8AA9-F4BC6C4E2B3E'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'PhoneNumber' => [
                                'description' => '新添加的电话号码的信息',
                                'type' => 'object',
                                'properties' => [
                                    'TestOnly' => ['description' => '是否是测试号码。', 'type' => 'boolean', 'example' => 'true'],
                                    'Trunks' => ['description' => '电话号码的中继数量，即可同时支持几路通话，数据来源于大于。', 'type' => 'integer', 'format' => 'int32', 'example' => '30'],
                                    'RemainingTime' => ['description' => '测试号码剩余的通话时间。单位为分钟。', 'type' => 'integer', 'format' => 'int32', 'example' => '60'],
                                    'Number' => ['description' => '电话号码。', 'type' => 'string', 'example' => '1788888****'],
                                    'InstanceId' => ['description' => '电话号码所归属的呼叫中心实例ID。', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                                    'Usage' => ['description' => '电话号码的用途。取值：呼入（Inbound），呼出（Outbound），已经同时用于呼入和呼出（Bidirection）上述值由枚举类型PhoneNumberType定义。'."\n"
                                        ."\n"
                                        .'该值的结果取决于：'."\n"
                                        ."\n"
                                        .'- 大于的设置，比如400号码不允许外呼'."\n"
                                        .'- 呼叫中心实例的设置'."\n"
                                        ."\n"
                                        .'> 电话号码一般都允许内呼，如果不允许内呼，可以1）由大于做设置，用户拨打该号码时听到提示音 2）该号码不连接人和联系流IVR，但是ACC不建议这么做。', 'type' => 'string', 'example' => 'Bidirection'],
                                    'AllowOutbound' => ['description' => '是否允许外呼，结果取决于：'."\n"
                                        ."\n"
                                        .'- 大于的设置，比如400号码不允许外呼'."\n"
                                        .'- 呼叫中心实例的设置'."\n"
                                        ."\n"
                                        .'> 电话号码一般都允许内呼，如果不允许内呼，可以1）由大于做设置，用户拨打该号码时听到提示音 2）该号码不绑定联系流IVR，但是ACC不建议这么做。', 'type' => 'boolean', 'example' => 'true'],
                                    'PhoneNumberDescription' => ['description' => '电话号码的简单描述。', 'type' => 'string', 'example' => '无'],
                                    'PhoneNumberId' => ['description' => '电话号码ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '9191956d-3464-402b-8017-ea8df5d8****'],
                                    'ContactFlow' => [
                                        'description' => '电话号码所连接的联系流IVR。',
                                        'type' => 'object',
                                        'properties' => [
                                            'Type' => ['description' => '流程类型, 定义来自于ContactFlowType。', 'type' => 'string', 'example' => '0'],
                                            'ContactFlowDescription' => ['description' => '联系流的简单描述。', 'type' => 'string', 'example' => 'Welcome'],
                                            'InstanceId' => ['description' => '联系流所归属的呼叫中心实例。', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                                            'ContactFlowName' => ['description' => '联系流名称，在一个实例内名称不能重复。', 'type' => 'string', 'example' => 'Welcome'],
                                            'ContactFlowId' => ['description' => '联系流唯一ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '2957'],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"BC976D32-AC4C-4E0F-8AA9-F4BC6C4E2B3E\\",\\n  \\"Success\\": true,\\n  \\"PhoneNumber\\": {\\n    \\"TestOnly\\": true,\\n    \\"Trunks\\": 30,\\n    \\"RemainingTime\\": 60,\\n    \\"Number\\": \\"1788888****\\",\\n    \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb3****\\",\\n    \\"Usage\\": \\"Bidirection\\",\\n    \\"AllowOutbound\\": true,\\n    \\"PhoneNumberDescription\\": \\"无\\",\\n    \\"PhoneNumberId\\": \\"9191956d-3464-402b-8017-ea8df5d8****\\",\\n    \\"ContactFlow\\": {\\n      \\"Type\\": \\"0\\",\\n      \\"ContactFlowDescription\\": \\"Welcome\\",\\n      \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb3****\\",\\n      \\"ContactFlowName\\": \\"Welcome\\",\\n      \\"ContactFlowId\\": \\"2957\\"\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>BC976D32-AC4C-4E0F-8AA9-F4BC6C4E2B3E</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<PhoneNumber>\\n    <Usage>Bidirection</Usage>\\n    <AllowOutbound>true</AllowOutbound>\\n    <TestOnly>true</TestOnly>\\n    <Number>1788888****</Number>\\n    <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb3****</InstanceId>\\n    <RemainingTime>60</RemainingTime>\\n    <Trunks>30</Trunks>\\n    <PhoneNumberId>9191956d-3464-402b-8017-ea8df5d8****</PhoneNumberId>\\n    <PhoneNumberDescription>无</PhoneNumberDescription>\\n    <ContactFlow>\\n        <Type>0</Type>\\n        <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb3****</InstanceId>\\n        <ContactFlowId>2957</ContactFlowId>\\n        <ContactFlowName>Welcome</ContactFlowName>\\n        <ContactFlowDescription>Welcome</ContactFlowDescription>\\n    </ContactFlow>\\n</PhoneNumber>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '新增号码',
            'description' => '将从云呼控制台购买的电话号码绑定到呼叫中心实例中，并且可以和IVR流程进行绑定。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ModifyPhoneNumber' => [
            'summary' => '比如内呼和外呼属性以及绑定的IVR流程。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'd278629c-c687-4aa3-b044-4fe9b012e7ef'],
                ],
                [
                    'name' => 'PhoneNumberId',
                    'in' => 'query',
                    'schema' => ['description' => '待修改的电话号码ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'cc583e96-6bae-437e-9aeb-bffd5aeddb73'],
                ],
                [
                    'name' => 'Usage',
                    'in' => 'query',
                    'schema' => ['description' => '该电话号码的用途。取值：呼入（**Inbound**），呼出（**Outbound**），已经同时用于呼入和呼出（**Bidirection**）。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'Bidirection'],
                ],
                [
                    'name' => 'ContactFlowId',
                    'in' => 'query',
                    'schema' => ['description' => '和电话号码绑定的联系流ID', 'type' => 'string', 'required' => false, 'example' => '8Cvg_0mcsm6'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '和电话号码绑定的技能组ID。'."\n"
                            ."\n\n"
                            .'参数名称**SkillGroupId.1**表示只获取1个技能组信息。如果要获取多个技能组信息，则需要有SkillGroupId.1以及SkillGroupId.2。',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => false,
                        'example' => '3f3ceb0d-d6b6-4c97-af20-f3daf04f90e0',
                        'maxItems' => 99,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '54F6A60E-541A-4C3B-8A9D-F69FEA9DD704'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'PhoneNumber' => [
                                'description' => '电话号码信息',
                                'type' => 'object',
                                'properties' => [
                                    'TestOnly' => ['description' => '是否是测试号码。', 'type' => 'boolean', 'example' => 'false'],
                                    'Trunks' => ['description' => '电话号码的中继数量，即可同时支持几路通话，数据来源于大于。', 'type' => 'integer', 'format' => 'int32', 'example' => '30'],
                                    'RemainingTime' => ['description' => '测试号码剩余的通话时间。单位为分钟。', 'type' => 'integer', 'format' => 'int32', 'example' => '60'],
                                    'Number' => ['description' => '电话号码。', 'type' => 'string', 'example' => '17788888888'],
                                    'InstanceId' => ['description' => '电话号码所归属的呼叫中心实例ID。', 'type' => 'string', 'example' => 'd278629c-c687-4aa3-b044-4fe9b012e7ef'],
                                    'Usage' => ['description' => '电话号码的用途，呼入（**Inbound**），呼出（**Outbound**），已经同时用于呼入和呼出（**Bidirection**）。上述值由枚举类型PhoneNumberType定义。'."\n"
                                        ."\n"
                                        .'该值的结果取决于：'."\n"
                                        ."\n"
                                        .'- 大于的设置，比如400号码不允许外呼'."\n"
                                        .'- 呼叫中心实例的设置'."\n"
                                        ."\n"
                                        .'> 电话号码一般都允许内呼，如果不允许内呼，可以1）由大于做设置，用户拨打该号码时听到提示音 2）该号码不连接人和联系流IVR，但是ACC不建议这么做。', 'type' => 'string', 'example' => 'Bidirection'],
                                    'AllowOutbound' => ['description' => '是否允许外呼，结果取决于：'."\n"
                                        ."\n"
                                        .'- 大于的设置，比如400号码不允许外呼'."\n"
                                        .'- 呼叫中心实例的设置'."\n"
                                        ."\n"
                                        .'> 电话号码一般都允许内呼，如果不允许内呼，可以1）由大于做设置，用户拨打该号码时听到提示音 2）该号码不绑定联系流IVR，但是ACC不建议这么做。'."\n", 'type' => 'boolean', 'example' => 'true'],
                                    'PhoneNumberDescription' => ['description' => '电话号码的简单描述。', 'type' => 'string', 'example' => 'Ali Telecom'],
                                    'PhoneNumberId' => ['description' => '电话号码ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '346489'],
                                    'SkillGroups' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'SkillGroup' => [
                                                'description' => '电话号码所关联的技能组。',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'SkillGroupName' => ['description' => '技能组名称。', 'type' => 'string', 'example' => '预测试外呼技能组'],
                                                        'SkillGroupId' => ['description' => '技能组ID。', 'type' => 'string', 'example' => '3f3ceb0d-d6b6-4c97-af20-f3daf04f90e0'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'ContactFlow' => [
                                        'description' => '电话号码所连接的联系流IVR。',
                                        'type' => 'object',
                                        'properties' => [
                                            'Type' => ['description' => '流程类型, 定义来自于ContactFlowType。', 'type' => 'string', 'example' => '0'],
                                            'ContactFlowDescription' => ['description' => '联系流的简单描述。', 'type' => 'string', 'example' => 'Welcome'],
                                            'InstanceId' => ['description' => '联系流所归属的呼叫中心实例。', 'type' => 'string', 'example' => 'd278629c-c687-4aa3-b044-4fe9b012e7ef'],
                                            'ContactFlowName' => ['description' => '联系流名称，在一个实例内名称不能重复。', 'type' => 'string', 'example' => 'Welcome'],
                                            'ContactFlowId' => ['description' => '联系流唯一ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '2932'],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"54F6A60E-541A-4C3B-8A9D-F69FEA9DD704\\",\\n  \\"Success\\": true,\\n  \\"PhoneNumber\\": {\\n    \\"TestOnly\\": false,\\n    \\"Trunks\\": 30,\\n    \\"RemainingTime\\": 60,\\n    \\"Number\\": \\"17788888888\\",\\n    \\"InstanceId\\": \\"d278629c-c687-4aa3-b044-4fe9b012e7ef\\",\\n    \\"Usage\\": \\"Bidirection\\",\\n    \\"AllowOutbound\\": true,\\n    \\"PhoneNumberDescription\\": \\"Ali Telecom\\",\\n    \\"PhoneNumberId\\": \\"346489\\",\\n    \\"SkillGroups\\": {\\n      \\"SkillGroup\\": [\\n        {\\n          \\"SkillGroupName\\": \\"预测试外呼技能组\\",\\n          \\"SkillGroupId\\": \\"3f3ceb0d-d6b6-4c97-af20-f3daf04f90e0\\"\\n        }\\n      ]\\n    },\\n    \\"ContactFlow\\": {\\n      \\"Type\\": \\"0\\",\\n      \\"ContactFlowDescription\\": \\"Welcome\\",\\n      \\"InstanceId\\": \\"d278629c-c687-4aa3-b044-4fe9b012e7ef\\",\\n      \\"ContactFlowName\\": \\"Welcome\\",\\n      \\"ContactFlowId\\": \\"2932\\"\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<ModifyPhoneNumberResponse>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <RequestId>54F6A60E-541A-4C3B-8A9D-F69FEA9DD704</RequestId>\\r\\n    <PhoneNumber>\\r\\n        <PhoneNumberId>cc583e96-6bae-437e-9aeb-bffd5aeddb73</PhoneNumberId>\\r\\n        <Trunks>1</Trunks>\\r\\n        <ContactFlow>\\r\\n            <ContactFlowName>Welcome</ContactFlowName>\\r\\n            <ContactFlowDescription>Welcome</ContactFlowDescription>\\r\\n            <ContactFlowId>2932</ContactFlowId>\\r\\n            <Type>0</Type>\\r\\n            <InstanceId>d278629c-c687-4aa3-b044-4fe9b012e7ef</InstanceId>\\r\\n        </ContactFlow>\\r\\n        <AllowOutbound>true</AllowOutbound>\\r\\n        <Number>02160664656</Number>\\r\\n        <SkillGroups>\\r\\n            <SkillGroup>\\r\\n                <SkillGroupName>预测试外呼技能组</SkillGroupName>\\r\\n                <SkillGroupId>3f3ceb0d-d6b6-4c97-af20-f3daf04f90e0</SkillGroupId>\\r\\n            </SkillGroup>\\r\\n        </SkillGroups>\\r\\n        <InstanceId>d278629c-c687-4aa3-b044-4fe9b012e7ef</InstanceId>\\r\\n        <TestOnly>false</TestOnly>\\r\\n        <PhoneNumberDescription>Ali Telecom</PhoneNumberDescription>\\r\\n        <Usage>Bidirection</Usage>\\r\\n        <RemainingTime>0</RemainingTime>\\r\\n    </PhoneNumber>\\r\\n    <Success>true</Success>\\r\\n    <Code>OK</Code>\\r\\n</ModifyPhoneNumberResponse>","errorExample":""}]',
            'title' => '修改电话号码相关的属性',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'GetNumberRegionInfo' => [
            'summary' => '调用GetNumberRegionInfo获取号码归属地信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                ],
                [
                    'name' => 'Number',
                    'in' => 'query',
                    'schema' => ['description' => '电话号码', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '1888888****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '2263B273-AC1B-44EB-BA98-87F2322C6780'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'PhoneNumber' => [
                                'description' => '号码及其归属地',
                                'type' => 'object',
                                'properties' => [
                                    'Number' => ['description' => '号码', 'type' => 'string', 'example' => '1888888****'],
                                    'City' => ['description' => '号码归属地市', 'type' => 'string', 'example' => '北京'],
                                    'Province' => ['description' => '号码归属地省', 'type' => 'string', 'example' => '北京'],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"2263B273-AC1B-44EB-BA98-87F2322C6780\\",\\n  \\"Success\\": true,\\n  \\"PhoneNumber\\": {\\n    \\"Number\\": \\"1888888****\\",\\n    \\"City\\": \\"北京\\",\\n    \\"Province\\": \\"北京\\"\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>2263B273-AC1B-44EB-BA98-87F2322C6780</RequestId>\\n<PhoneNumber>\\n    <Number>1888888****</Number>\\n    <City>北京</City>\\n    <Province>北京</Province>\\n</PhoneNumber>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '获取号码归属地信息',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'GetServiceExtensions' => [
            'summary' => '调用GetServiceExtensions获取服务号码，。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'ServiceType',
                    'in' => 'query',
                    'schema' => ['description' => '需要获取的服务号码的服务类型，比如满意度调查（SatisfactionSurvey）。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'SatisfactionSurvey'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'C40E28B8-9EDF-421E-8F6B-B77F0E2A82E0'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'ServiceExtensions' => [
                                'type' => 'object',
                                'itemNode' => true,
                                'properties' => [
                                    'ServiceExtension' => [
                                        'description' => '获取到的服务号码列表',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'Number' => ['description' => '服务号码', 'type' => 'string', 'example' => '80202768'],
                                                'Name' => ['description' => '服务名称', 'type' => 'string', 'example' => 'SatisfactionSurvey'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"C40E28B8-9EDF-421E-8F6B-B77F0E2A82E0\\",\\n  \\"Success\\": true,\\n  \\"ServiceExtensions\\": {\\n    \\"ServiceExtension\\": [\\n      {\\n        \\"Number\\": \\"80202768\\",\\n        \\"Name\\": \\"SatisfactionSurvey\\"\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<GetServiceExtensionsResponse>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <ServiceExtensions>\\r\\n        <ServiceExtension>\\r\\n            <Name>SatisfactionSurvey</Name>\\r\\n            <Number>80202768</Number>\\r\\n        </ServiceExtension>\\r\\n    </ServiceExtensions>\\r\\n    <RequestId>C40E28B8-9EDF-421E-8F6B-B77F0E2A82E0</RequestId>\\r\\n    <Success>true</Success>\\r\\n    <Code>OK</Code>\\r\\n</GetServiceExtensionsResponse>","errorExample":""}]',
            'title' => '获取服务号码',
            'description' => '> 目前只可以获取发送语音满意度时所需的分机号码（实际是满意度调查IVR的路由点，当您开启了语音满意度调研功能后，会自动生成）。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListPhoneNumbers' => [
            'summary' => '获取呼叫中心实例的所有电话号码。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '待获取电话号码的呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                ],
                [
                    'name' => 'OutboundOnly',
                    'in' => 'query',
                    'schema' => ['description' => '仅包含外呼电话号码', 'type' => 'boolean', 'required' => true, 'docRequired' => true, 'example' => 'false'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'D38E508B-5190-4E1A-AA88-709B0BA547A3'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'PhoneNumbers' => [
                                'type' => 'object',
                                'itemNode' => true,
                                'properties' => [
                                    'PhoneNumber' => [
                                        'description' => '获取到的呼叫中心实例的所有电话号码列表',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'TestOnly' => ['description' => '是否是测试号码。', 'type' => 'boolean', 'example' => 'false'],
                                                'SipTelX' => ['description' => 'sip虚拟号码', 'type' => 'string', 'example' => '1970169****'],
                                                'RemainingTime' => ['description' => '测试号码剩余的通话时间。单位为分钟。', 'type' => 'integer', 'format' => 'int32', 'example' => '60'],
                                                'City' => ['description' => '电话号码的城市。', 'type' => 'string', 'example' => '杭州'],
                                                'InstanceId' => ['description' => '电话号码所归属的呼叫中心实例ID。', 'type' => 'string', 'example' => 'ade80092-03d9-4f4d-ad4f-ab8a247d****'],
                                                'AllowOutbound' => ['description' => '是否允许外呼，结果取决于：'."\n"
                                                    ."\n"
                                                    .'- 大于的设置，比如400号码不允许外呼'."\n"
                                                    .'- 呼叫中心实例的设置'."\n"
                                                    ."\n"
                                                    .'> 电话号码一般都允许内呼，如果不允许内呼，可以1）由大于做设置，用户拨打该号码时听到提示音 2）该号码不绑定联系流IVR，但是ACC不建议这么做。', 'type' => 'boolean', 'example' => 'true'],
                                                'Usage' => ['description' => '电话号码的用途，呼入（Inbound），呼出（Outbound），已经同时用于呼入和呼出（Bidirection）。上述值由枚举类型PhoneNumberType定义。'."\n"
                                                    ."\n"
                                                    .'该值的结果取决于：'."\n"
                                                    ."\n"
                                                    .'- 大于的设置，比如400号码不允许外呼'."\n"
                                                    .'- 呼叫中心实例的设置'."\n"
                                                    ."\n"
                                                    .'> 电话号码一般都允许内呼，如果不允许内呼，可以1）由大于做设置，用户拨打该号码时听到提示音 2）该号码不连接人和联系流IVR，但是ACC不建议这么做。', 'type' => 'string', 'example' => 'Bidirection'],
                                                'Assignee' => ['description' => '号码占用者,如技能组ID', 'type' => 'string', 'example' => '3f3ceb0d-d6b6-4c97-af20-f3daf04f****'],
                                                'PhoneNumberId' => ['description' => '电话号码ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '0010faaa-0c07-4421-8929-9ea6a051****'],
                                                'Trunks' => ['description' => '电话号码的中继数量，即可同时支持几路通话，数据来源于大于。', 'type' => 'integer', 'format' => 'int32', 'example' => '30'],
                                                'Number' => ['description' => '电话号码。', 'type' => 'string', 'example' => '05712823****'],
                                                'PhoneNumberDescription' => ['description' => '电话号码的简单描述。', 'type' => 'string', 'example' => 'Ali Telecom'],
                                                'NumberCommodityStatus' => ['description' => '号码商品状态 0 正常  1 欠费 2 实例已删除', 'type' => 'integer', 'format' => 'int32', 'example' => '0'],
                                                'Province' => ['description' => '电话号码的省份。', 'type' => 'string', 'example' => '浙江'],
                                                'SkillGroups' => [
                                                    'type' => 'object',
                                                    'itemNode' => true,
                                                    'properties' => [
                                                        'SkillGroup' => [
                                                            'description' => '电话号码所关联的技能组。',
                                                            'type' => 'array',
                                                            'items' => [
                                                                'type' => 'object',
                                                                'properties' => [
                                                                    'SkillGroupName' => ['description' => '技能组名称。', 'type' => 'string', 'example' => '预测试外呼技能组'],
                                                                    'SkillGroupId' => ['description' => '技能组ID。', 'type' => 'string', 'example' => '3f3ceb0d-d6b6-4c97-af20-f3daf04f****'],
                                                                ],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                                'ContactFlow' => [
                                                    'description' => '电话号码所连接的联系流IVR。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Type' => ['description' => '流程类型, 定义来自于ContactFlowType。', 'type' => 'string', 'example' => '0'],
                                                        'ContactFlowDescription' => ['description' => '联系流的简单描述。', 'type' => 'string', 'example' => 'Welcome'],
                                                        'InstanceId' => ['description' => '联系流所归属的呼叫中心实例。', 'type' => 'string', 'example' => 'd278629c-c687-4aa3-b044-4fe9b012****'],
                                                        'ContactFlowName' => ['description' => '联系流名称，在一个实例内名称不能重复。', 'type' => 'string', 'example' => 'Welcome'],
                                                        'ContactFlowId' => ['description' => '联系流唯一ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '2932'],
                                                    ],
                                                ],
                                                'PrivacyNumber' => [
                                                    'description' => '电话号码所绑定的虚拟号码关系。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Type' => ['description' => '选择绑定虚拟号码的类型，包括**AXN**和**AXB**。', 'type' => 'string', 'example' => 'AXN'],
                                                        'PoolId' => ['description' => '虚拟号码所在池子ID。', 'type' => 'string', 'example' => '18b74553-484f-40c7-b6f9-81be0cbe****'],
                                                        'SubId' => ['description' => '类型为AXN，返回的绑定关系唯一标识，若类型为AXB，则此字段为空。', 'type' => 'string', 'example' => '6a5f6c7c2f774fb38b4aaf35c4e7****'],
                                                        'PhoneNumber' => ['description' => '绑定的呼叫中心号码。', 'type' => 'string', 'example' => '05712823****'],
                                                        'PoolName' => ['description' => '虚拟号码池名称。', 'type' => 'string', 'example' => '个人虚拟号码'],
                                                        'BizId' => ['description' => '第三方业务ID。', 'type' => 'string', 'example' => '4b32b62d3aae4d86a6c4bb26c3ee****'],
                                                        'RegionNameCity' => ['description' => '虚拟号码归属地市。', 'type' => 'string', 'example' => '上海市'],
                                                        'Extra' => ['description' => '其他参数，以Json字符串存入。', 'type' => 'string', 'example' => '{"name":"amy","cardno":"1****************9"}'],
                                                        'TelX' => ['description' => '选择AXN模式绑定的虚拟号码，若类型为AXB，则此字段为空。', 'type' => 'string', 'example' => '1302015****'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"D38E508B-5190-4E1A-AA88-709B0BA547A3\\",\\n  \\"Success\\": true,\\n  \\"PhoneNumbers\\": {\\n    \\"PhoneNumber\\": [\\n      {\\n        \\"TestOnly\\": false,\\n        \\"SipTelX\\": \\"1970169****\\",\\n        \\"RemainingTime\\": 60,\\n        \\"City\\": \\"杭州\\",\\n        \\"InstanceId\\": \\"ade80092-03d9-4f4d-ad4f-ab8a247d****\\",\\n        \\"AllowOutbound\\": true,\\n        \\"Usage\\": \\"Bidirection\\",\\n        \\"Assignee\\": \\"3f3ceb0d-d6b6-4c97-af20-f3daf04f****\\",\\n        \\"PhoneNumberId\\": \\"0010faaa-0c07-4421-8929-9ea6a051****\\",\\n        \\"Trunks\\": 30,\\n        \\"Number\\": \\"05712823****\\",\\n        \\"PhoneNumberDescription\\": \\"Ali Telecom\\",\\n        \\"NumberCommodityStatus\\": 0,\\n        \\"Province\\": \\"浙江\\",\\n        \\"SkillGroups\\": {\\n          \\"SkillGroup\\": [\\n            {\\n              \\"SkillGroupName\\": \\"预测试外呼技能组\\",\\n              \\"SkillGroupId\\": \\"3f3ceb0d-d6b6-4c97-af20-f3daf04f****\\"\\n            }\\n          ]\\n        },\\n        \\"ContactFlow\\": {\\n          \\"Type\\": \\"0\\",\\n          \\"ContactFlowDescription\\": \\"Welcome\\",\\n          \\"InstanceId\\": \\"d278629c-c687-4aa3-b044-4fe9b012****\\",\\n          \\"ContactFlowName\\": \\"Welcome\\",\\n          \\"ContactFlowId\\": \\"2932\\"\\n        },\\n        \\"PrivacyNumber\\": {\\n          \\"Type\\": \\"AXN\\",\\n          \\"PoolId\\": \\"18b74553-484f-40c7-b6f9-81be0cbe****\\",\\n          \\"SubId\\": \\"6a5f6c7c2f774fb38b4aaf35c4e7****\\",\\n          \\"PhoneNumber\\": \\"05712823****\\",\\n          \\"PoolName\\": \\"个人虚拟号码\\",\\n          \\"BizId\\": \\"4b32b62d3aae4d86a6c4bb26c3ee****\\",\\n          \\"RegionNameCity\\": \\"上海市\\",\\n          \\"Extra\\": \\"{\\\\\\"name\\\\\\":\\\\\\"amy\\\\\\",\\\\\\"cardno\\\\\\":\\\\\\"1****************9\\\\\\"}\\",\\n          \\"TelX\\": \\"1302015****\\"\\n        }\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<PhoneNumbers>\\n    <PhoneNumber>\\n        <Assignee>3f3ceb0d-d6b6-4c97-af20-f3daf04f****</Assignee>\\n        <Usage>Bidirection</Usage>\\n        <AllowOutbound>true</AllowOutbound>\\n        <TestOnly>false</TestOnly>\\n        <InstanceId>ade80092-03d9-4f4d-ad4f-ab8a247d****</InstanceId>\\n        <RemainingTime>60</RemainingTime>\\n        <City>杭州</City>\\n        <Trunks>30</Trunks>\\n        <PhoneNumberId>0010faaa-0c07-4421-8929-9ea6a051****</PhoneNumberId>\\n        <Province>浙江</Province>\\n        <PhoneNumberDescription>Ali Telecom</PhoneNumberDescription>\\n        <SipTelX>1970169****</SipTelX>\\n        <Number>05712823****</Number>\\n        <NumberCommodityStatus>0</NumberCommodityStatus>\\n        <SkillGroups>\\n            <SkillGroup>\\n                <SkillGroupName>预测试外呼技能组</SkillGroupName>\\n                <SkillGroupId>3f3ceb0d-d6b6-4c97-af20-f3daf04f****</SkillGroupId>\\n            </SkillGroup>\\n        </SkillGroups>\\n        <ContactFlow>\\n            <Type>0</Type>\\n            <InstanceId>d278629c-c687-4aa3-b044-4fe9b012****</InstanceId>\\n            <ContactFlowId>2932</ContactFlowId>\\n            <ContactFlowName>Welcome</ContactFlowName>\\n            <ContactFlowDescription>Welcome</ContactFlowDescription>\\n        </ContactFlow>\\n        <PrivacyNumber>\\n            <RegionNameCity>上海市</RegionNameCity>\\n            <Type>AXN</Type>\\n            <SubId>6a5f6c7c2f774fb38b4aaf35c4e7****</SubId>\\n            <Extra>{\\"name\\":\\"amy\\",\\"cardno\\":\\"1****************9\\"}</Extra>\\n            <PoolId>18b74553-484f-40c7-b6f9-81be0cbe****</PoolId>\\n            <PoolName>个人虚拟号码</PoolName>\\n            <PhoneNumber>05712823****</PhoneNumber>\\n            <TelX>1302015****</TelX>\\n            <BizId>4b32b62d3aae4d86a6c4bb26c3ee****</BizId>\\n        </PrivacyNumber>\\n    </PhoneNumber>\\n</PhoneNumbers>\\n<Message>无</Message>\\n<RequestId>D38E508B-5190-4E1A-AA88-709B0BA547A3</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '电话列表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'CheckNumberAvaliable' => [
            'summary' => '判断主被叫号码是否可用，主要是限制号码外呼频次。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'Callee',
                    'in' => 'query',
                    'schema' => ['description' => '被叫号码', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '18801341234'],
                ],
                [
                    'name' => 'Caller',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心主叫号码', 'type' => 'string', 'required' => false, 'example' => '01012345678'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码'."\n"
                                ."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码'."\n"
                                ."\n", 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID'."\n"
                                ."\n", 'type' => 'string', 'example' => '0630E5DF-CEB0-445B-8626-D5C7481181C3'],
                            'Success' => ['description' => '是否成功'."\n"
                                ."\n", 'type' => 'boolean', 'example' => 'true'],
                            'CallerAvaliable' => [
                                'description' => '主叫号码的相关信息',
                                'type' => 'object',
                                'properties' => [
                                    'Avaliable' => ['description' => '是否可用', 'type' => 'boolean', 'example' => 'true'],
                                    'Reason' => ['description' => '如果可用不返回，不可用返回原因，例："Instance Blacklist: Number 18801341234 can not be called from current instance", "System Blacklist: Number 18801341234 can not be called from all ccc users", "System Blacklist: Number 18801341234 can not be called from current ccc user", "Outbound Control: Number 18801341234\'s call times beyonds limit, 3 times/h"', 'type' => 'string', 'example' => 'Instance Blacklist: Number 18801341234 can not be called from current instance'],
                                ],
                            ],
                            'CalleeAvaliable' => [
                                'description' => '被叫号码相关信息',
                                'type' => 'object',
                                'properties' => [
                                    'Avaliable' => ['description' => '是否可用', 'type' => 'boolean', 'example' => 'true'],
                                    'Reason' => ['description' => '如果可用不返回，不可用返回原因，例："Instance Blacklist: Number 18801341234 can not be called from current instance", "System Blacklist: Number 18801341234 can not be called from all ccc users", "System Blacklist: Number 18801341234 can not be called from current ccc user", "Outbound Control: Number 18801341234\'s call times beyonds limit, 3 times/h"', 'type' => 'string', 'example' => 'Instance Blacklist: Number 18801341234 can not be called from current instance'],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"0630E5DF-CEB0-445B-8626-D5C7481181C3\\",\\n  \\"Success\\": true,\\n  \\"CallerAvaliable\\": {\\n    \\"Avaliable\\": true,\\n    \\"Reason\\": \\"Instance Blacklist: Number 18801341234 can not be called from current instance\\"\\n  },\\n  \\"CalleeAvaliable\\": {\\n    \\"Avaliable\\": true,\\n    \\"Reason\\": \\"Instance Blacklist: Number 18801341234 can not be called from current instance\\"\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>0630E5DF-CEB0-445B-8626-D5C7481181C3</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<CallerAvaliable>\\n    <Avaliable>true</Avaliable>\\n</CallerAvaliable>\\n<Code>OK</Code>\\n<Success>true</Success>\\n<CalleeAvaliable>\\n    <Avaliable>true</Avaliable>\\n</CalleeAvaliable>","errorExample":""}]',
            'title' => '外呼号码校验',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'PickOutboundNumbers' => [
            'summary' => '调用接口： PickOutboundNumbers 获取外呼号码。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                ],
                [
                    'name' => 'CalleeNumber',
                    'in' => 'query',
                    'schema' => ['description' => '被叫号码', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '16578787****'],
                ],
                [
                    'name' => 'Count',
                    'in' => 'query',
                    'schema' => ['description' => '选中的号码个数', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'CandidateNumber',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '候选主叫号码',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => true,
                        'example' => '0108976****',
                        'maxItems' => 99,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码'."\n"
                                ."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码'."\n"
                                ."\n", 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息'."\n"
                                ."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE	'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'DialNumberPairs' => [
                                'type' => 'object',
                                'itemNode' => true,
                                'properties' => [
                                    'DialNumberPair' => [
                                        'description' => '通话号码信息集合',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'Callee' => [
                                                    'description' => '被叫号码信息',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Number' => ['description' => '号码', 'type' => 'string', 'example' => '165787876****'],
                                                        'City' => ['description' => '城市', 'type' => 'string', 'example' => '北京'],
                                                        'Province' => ['description' => '省份', 'type' => 'string', 'example' => '北京'],
                                                    ],
                                                ],
                                                'Caller' => [
                                                    'description' => '主叫号码信息',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Number' => ['description' => '号码', 'type' => 'string', 'example' => '01089767****'],
                                                        'City' => ['description' => '城市', 'type' => 'string', 'example' => '北京'],
                                                        'Province' => ['description' => '省份', 'type' => 'string', 'example' => '北京'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE\\\\t\\",\\n  \\"Success\\": true,\\n  \\"DialNumberPairs\\": {\\n    \\"DialNumberPair\\": [\\n      {\\n        \\"Callee\\": {\\n          \\"Number\\": \\"165787876****\\",\\n          \\"City\\": \\"北京\\",\\n          \\"Province\\": \\"北京\\"\\n        },\\n        \\"Caller\\": {\\n          \\"Number\\": \\"01089767****\\",\\n          \\"City\\": \\"北京\\",\\n          \\"Province\\": \\"北京\\"\\n        }\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE\\t</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>\\n<DialNumberPairs>\\n    <DialNumberPair>\\n        <Callee>\\n            <Number>165787876****</Number>\\n            <City>北京</City>\\n            <Province>北京</Province>\\n        </Callee>\\n        <Caller>\\n            <Number>01089767****</Number>\\n            <City>北京</City>\\n            <Province>北京</Province>\\n        </Caller>\\n    </DialNumberPair>\\n</DialNumberPairs>","errorExample":""}]',
            'title' => '获取外呼号码',
            'description' => '注意：该接口不推荐使用，可使用接口：[pickGlobalOutboundNumbers](https://help.aliyun.com/document_detail/70126.html?spm=5176.11065259.1996646101.searchclickresult.7afa1a8bz0zkZ2)',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'RemovePhoneNumber' => [
            'summary' => '和该电话号码绑定的IVR流程的关系也将被解绑，号码将无法呼入呼出。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '待移除号码的呼叫中心实例ID', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'PhoneNumberId',
                    'in' => 'query',
                    'schema' => ['description' => '待移除电话号码ID', 'type' => 'string', 'required' => true, 'example' => '9fee6c73-bd0c-40e7-a012-4b97368bf235'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'C7BB5095-7479-4C48-93A7-483C1350B893'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"C7BB5095-7479-4C48-93A7-483C1350B893\\",\\n  \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"<RemovePhoneNumberResponse>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <RequestId>C7BB5095-7479-4C48-93A7-483C1350B893</RequestId>\\r\\n    <Success>true</Success>\\r\\n    <Code>OK</Code>\\r\\n</RemovePhoneNumberResponse>","errorExample":""}]',
            'title' => '从实例中移除一个电话号码',
        ],
        'PickGlobalOutboundNumbers' => [
            'summary' => '调用PickGlobalOutboundNumbers按照被叫归属地自主选择号码。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                ],
                [
                    'name' => 'CalleeNumber',
                    'in' => 'query',
                    'schema' => ['description' => '被叫号码', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '1599090****'],
                ],
                [
                    'name' => 'Count',
                    'in' => 'query',
                    'schema' => ['description' => '候选号码个数。可不传，默认为**1**。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '2'],
                ],
                [
                    'name' => 'IsVirtual',
                    'in' => 'query',
                    'schema' => ['description' => '是否使用虚拟号码外呼', 'type' => 'boolean', 'required' => false, 'example' => 'true'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '坐席绑定的技能组。'."\n"
                            ."\n"
                            .'如果该参数需要传多个，SkillGroupId.1、SkillGroupId.2、SkillGroupId.3，以此类推。',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => true,
                        'example' => '5c412119-9e1c-4304-8484-2b2c8f56f9dc',
                        'maxItems' => 99,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '5DA0BD19-066E-426D-B75E-65DF434A1A63'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'DialNumberPairs' => [
                                'type' => 'object',
                                'itemNode' => true,
                                'properties' => [
                                    'DialNumberPair' => [
                                        'description' => '包含主叫号码及其归属地，被叫号码及其归属地',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'Callee' => [
                                                    'description' => '被叫号码',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Number' => ['description' => '号码', 'type' => 'string', 'example' => '1880134****'],
                                                        'City' => ['description' => '号码归属地市', 'type' => 'string', 'example' => '北京'],
                                                        'Province' => ['description' => '号码归属地省', 'type' => 'string', 'example' => '北京'],
                                                    ],
                                                ],
                                                'Caller' => [
                                                    'description' => '主叫号码',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Number' => ['description' => '号码', 'type' => 'string', 'example' => '0592329****'],
                                                        'City' => ['description' => '号码归属地市', 'type' => 'string', 'example' => '厦门'],
                                                        'Province' => ['description' => '号码归属地省', 'type' => 'string', 'example' => '福建'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"5DA0BD19-066E-426D-B75E-65DF434A1A63\\",\\n  \\"Success\\": true,\\n  \\"DialNumberPairs\\": {\\n    \\"DialNumberPair\\": [\\n      {\\n        \\"Callee\\": {\\n          \\"Number\\": \\"1880134****\\",\\n          \\"City\\": \\"北京\\",\\n          \\"Province\\": \\"北京\\"\\n        },\\n        \\"Caller\\": {\\n          \\"Number\\": \\"0592329****\\",\\n          \\"City\\": \\"厦门\\",\\n          \\"Province\\": \\"福建\\"\\n        }\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>5DA0BD19-066E-426D-B75E-65DF434A1A63</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>\\n<DialNumberPairs>\\n    <DialNumberPair>\\n        <Callee>\\n            <Number>1880134****</Number>\\n            <City>北京</City>\\n            <Province>北京</Province>\\n        </Callee>\\n        <Caller>\\n            <Number>0592329****</Number>\\n            <City>厦门</City>\\n            <Province>福建</Province>\\n        </Caller>\\n    </DialNumberPair>\\n</DialNumberPairs>","errorExample":""}]',
            'title' => '按照被叫归属地自主选择号码',
            'description' => '优先选择本地号码，当坐席外呼时，系统会优先从技能组所绑定的外呼号码中选择与被叫号码相同归属地的号码进行外呼；如果不存在省市完全一样的号码，优先选择同省号码，若仍不存在，则随机选择一个号码。'."\n"
                ."\n"
                .'此功能对于业务开展在多个地区的公司非常适合使用，可以通过将购买号码时提交的企业资质，采用**拓展地区**的方式进行拓展，购买诸多城市的号码做外呼使用。然后将所有号码绑定到相同的技能组中，每次外呼时不需要坐席关系使用哪个号码外呼，该API会智能化的选择最合适的号码进行外呼，大大提高外呼接通率。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'PickLocalNumber' => [
            'summary' => '根据本地号码优先策略选择号码。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccIPHVDY'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                ],
                [
                    'name' => 'CalleeNumber',
                    'in' => 'query',
                    'schema' => ['description' => '被叫号码', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '1657865****'],
                ],
                [
                    'name' => 'CandidateNumber',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '候选主叫号码',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => true,
                        'example' => '0108989****',
                        'maxItems' => 99,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE	'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'Data' => [
                                'description' => '号码信息',
                                'type' => 'object',
                                'properties' => [
                                    'Callee' => [
                                        'description' => '被叫号码信息',
                                        'type' => 'object',
                                        'properties' => [
                                            'Number' => ['description' => '号码', 'type' => 'string', 'example' => '1657865****'],
                                            'City' => ['description' => '城市', 'type' => 'string', 'example' => '北京'],
                                            'Province' => ['description' => '省份', 'type' => 'string', 'example' => '北京'],
                                        ],
                                    ],
                                    'Caller' => [
                                        'description' => '主叫号码信息',
                                        'type' => 'object',
                                        'properties' => [
                                            'Number' => ['description' => '号码', 'type' => 'string', 'example' => '0108989****'],
                                            'City' => ['description' => '城市', 'type' => 'string', 'example' => '北京'],
                                            'Province' => ['description' => '省份', 'type' => 'string', 'example' => '北京'],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE\\\\t\\",\\n  \\"Success\\": true,\\n  \\"Data\\": {\\n    \\"Callee\\": {\\n      \\"Number\\": \\"1657865****\\",\\n      \\"City\\": \\"北京\\",\\n      \\"Province\\": \\"北京\\"\\n    },\\n    \\"Caller\\": {\\n      \\"Number\\": \\"0108989****\\",\\n      \\"City\\": \\"北京\\",\\n      \\"Province\\": \\"北京\\"\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE\\t</RequestId>\\n<Data>\\n    <Callee>\\n        <Number>1657865****</Number>\\n        <City>北京</City>\\n        <Province>北京</Province>\\n    </Callee>\\n    <Caller>\\n        <Number>0108989****</Number>\\n        <City>北京</City>\\n        <Province>北京</Province>\\n    </Caller>\\n</Data>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '本地号码优先策略',
            'description' => '注意：该接口不推荐使用，可使用接口：[pickGlobalOutboundNumbers](https://help.aliyun.com/document_detail/70126.html?spm=5176.11065259.1996646101.searchclickresult.7afa1a8bz0zkZ2)',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'CreateInstance' => [
            'summary' => '调用CreateInstance新增呼叫中心实例。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'paid',
                'abilityTreeNodes' => ['FEATUREcccTMAX45'],
            ],
            'parameters' => [
                [
                    'name' => 'Name',
                    'in' => 'query',
                    'schema' => ['description' => '待创建的呼叫中心实例的名称，账号下唯一。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '云呼测试'],
                ],
                [
                    'name' => 'Description',
                    'in' => 'query',
                    'schema' => ['description' => '待创建的呼叫中心实例的简单描述。', 'type' => 'string', 'required' => false, 'example' => '测试'],
                ],
                [
                    'name' => 'DomainName',
                    'in' => 'query',
                    'schema' => ['description' => '待创建的呼叫中心实例的二级域名，全局唯一。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'cctest'],
                ],
                [
                    'name' => 'StorageMaxDays',
                    'in' => 'query',
                    'schema' => ['description' => '录音文件最多存贮天数。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '30'],
                ],
                [
                    'name' => 'StorageMaxSize',
                    'in' => 'query',
                    'schema' => ['description' => '录音文件最多存贮容量，单位GB。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1024'],
                ],
                [
                    'name' => 'DirectoryId',
                    'in' => 'query',
                    'schema' => ['description' => '目录服务ID，即阿里云UID。', 'type' => 'string', 'required' => false, 'example' => '1028571882648254'],
                ],
                [
                    'name' => 'PhoneNumber',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心对外服务的电话号码。', 'type' => 'string', 'required' => false, 'example' => '010xxxx8557'],
                ],
                [
                    'name' => 'AdminRamId',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '待创建的呼叫中心实例管理员ID列表，如果不指定，则默认指定当前执行创建操作的用户为呼叫中心管理员。',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => false,
                        'example' => '282075438293882116',
                        'maxItems' => 99,
                    ],
                ],
                [
                    'name' => 'PhoneNumbers',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '需要添加到呼叫中心的号码列表。',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => false,
                        'example' => '无',
                        'maxItems' => 99,
                    ],
                ],
                [
                    'name' => 'UserObject',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '创建呼叫中心的同时创建多个用户。',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => false,
                        'example' => '无',
                        'maxItems' => 99,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '2778FA12-EDD6-42AA-9B15-AF855072E5E5'],
                            'Success' => ['description' => '是否成功。', 'type' => 'boolean', 'example' => 'true'],
                            'Instance' => [
                                'description' => '呼叫中心实例对象。',
                                'type' => 'object',
                                'properties' => [
                                    'Status' => ['description' => '实例状态。', 'type' => 'string', 'example' => 'Creating'],
                                    'Owner' => ['description' => '呼叫中心系统规格所对应的阿里云账户ID。', 'type' => 'string', 'example' => '1028571882648254'],
                                    'StorageMaxDays' => ['description' => '录音文件最多存贮天数。', 'type' => 'integer', 'format' => 'int32', 'example' => '30'],
                                    'StorageMaxSize' => ['description' => '录音文件最多存贮容量，单位GB。', 'type' => 'integer', 'format' => 'int32', 'example' => '1024'],
                                    'MaxOnlineAgents' => ['description' => '呼叫中心实例的最大同时登陆在线的座席数量。', 'type' => 'integer', 'format' => 'int32', 'example' => '100'],
                                    'InstanceId' => ['description' => '呼叫中心实例ID。', 'type' => 'string', 'example' => 'e3jsl2e7-89wu-4d55-9812-80ysec29ueka'],
                                    'InstanceDescription' => ['description' => '实例描述信息。', 'type' => 'string', 'example' => '测试'],
                                    'DomainName' => ['description' => '呼叫中心的域名，全局唯一。', 'type' => 'string', 'example' => 'cctest'],
                                    'ConsoleUrl' => ['description' => '呼叫中心实例的url地址。', 'type' => 'string', 'example' => 'ccc.aliyun.com/workbench/cctest'],
                                    'InstanceName' => ['description' => '实例名称。', 'type' => 'string', 'example' => '云呼测试'],
                                    'StorageBucket' => ['description' => '录音文件存贮位置，如果不指定，则存放在一个公共的存贮空间。', 'type' => 'string', 'example' => 'cloudcallcenter-online'],
                                    'CreatedTime' => ['description' => '实例创建时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '1607181612000'],
                                    'DirectoryId' => ['description' => '目录ID，即阿里云UID。', 'type' => 'string', 'example' => '1028571882648254'],
                                    'TenantId' => ['description' => 'CC核心服务对应的租户ID。外表存贮。', 'type' => 'string', 'example' => 'acc2722'],
                                    'Admin' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'User' => [
                                                'description' => '管理员信息。',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'InstanceId' => ['description' => '呼叫中心实例ID。', 'type' => 'string', 'example' => 'e3jsl2e7-89wu-4d55-9812-80ysec29ueka'],
                                                        'RamId' => ['description' => 'RamId，即访问控制中的用户ID，或者是阿里云UID。', 'type' => 'string', 'example' => '1028571882648254'],
                                                        'UserId' => ['description' => '云呼UserId。', 'type' => 'string', 'example' => '9d-487c-96ad-9181d85cf802'],
                                                        'Detail' => [
                                                            'description' => '详情。',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'DisplayName' => ['description' => '姓名。', 'type' => 'string', 'example' => '测试1'],
                                                                'Email' => ['description' => '电子邮箱地址。', 'type' => 'string', 'example' => 'xxxx@aliyun-inc.com'],
                                                                'LoginName' => ['description' => '阿里云登录名', 'type' => 'string', 'example' => 'cctest'],
                                                                'Department' => ['description' => '部门。', 'type' => 'string', 'example' => 'IT'],
                                                                'Phone' => ['description' => '联系电话。', 'type' => 'string', 'example' => '131xxxx3215'],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'PhoneNumbers' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'PhoneNumber' => [
                                                'description' => '号码列表。',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'TestOnly' => ['description' => '是否为测试号码。', 'type' => 'boolean', 'example' => 'false'],
                                                        'Trunks' => ['description' => '电话号码的中继数量，即可同时支持几路通话，数据来源于大于。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                        'RemainingTime' => ['description' => '测试号码剩余的通话时间。单位为分钟。', 'type' => 'integer', 'format' => 'int32', 'example' => '0'],
                                                        'Number' => ['description' => '号码。', 'type' => 'string', 'example' => '010xxxx8557'],
                                                        'InstanceId' => ['description' => '呼叫中心实例ID。', 'type' => 'string', 'example' => 'e3jsl2e7-89wu-4d55-9812-80ysec29ueka'],
                                                        'Usage' => ['description' => '电话号码的用途。', 'type' => 'string', 'example' => 'Outbound'],
                                                        'AllowOutbound' => ['description' => '是否可以外呼。', 'type' => 'boolean', 'example' => 'true'],
                                                        'PhoneNumberDescription' => ['description' => '号码描述信息。', 'type' => 'string', 'example' => '无'],
                                                        'PhoneNumberId' => ['description' => '号码ID。', 'type' => 'string', 'example' => 'd8beaee2-b6c5-407a-b290-54111wsu6aff'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'SuccessPhoneNumbers' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'SuccessPhoneNumber' => [
                                                'type' => 'array',
                                                'items' => ['description' => '导入成功的号码列表。', 'type' => 'string', 'example' => '无'],
                                            ],
                                        ],
                                    ],
                                    'SuccessLoginNames' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'SuccessLoginName' => [
                                                'type' => 'array',
                                                'items' => ['description' => '导入成功的用户列表。', 'type' => 'string', 'example' => '无'],
                                            ],
                                        ],
                                    ],
                                    'FailPhoneNumbers' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'FailPhoneNumber' => [
                                                'type' => 'array',
                                                'items' => ['description' => '添加失败的电话号码。', 'type' => 'string', 'example' => '无'],
                                            ],
                                        ],
                                    ],
                                    'FailLoginNames' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'FailLoginName' => [
                                                'type' => 'array',
                                                'items' => ['description' => '添加失败的用户名。', 'type' => 'string', 'example' => '无'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"2778FA12-EDD6-42AA-9B15-AF855072E5E5\\",\\n  \\"Success\\": true,\\n  \\"Instance\\": {\\n    \\"Status\\": \\"Creating\\",\\n    \\"Owner\\": \\"1028571882648254\\",\\n    \\"StorageMaxDays\\": 30,\\n    \\"StorageMaxSize\\": 1024,\\n    \\"MaxOnlineAgents\\": 100,\\n    \\"InstanceId\\": \\"e3jsl2e7-89wu-4d55-9812-80ysec29ueka\\",\\n    \\"InstanceDescription\\": \\"测试\\",\\n    \\"DomainName\\": \\"cctest\\",\\n    \\"ConsoleUrl\\": \\"ccc.aliyun.com/workbench/cctest\\",\\n    \\"InstanceName\\": \\"云呼测试\\",\\n    \\"StorageBucket\\": \\"cloudcallcenter-online\\",\\n    \\"CreatedTime\\": 1607181612000,\\n    \\"DirectoryId\\": \\"1028571882648254\\",\\n    \\"TenantId\\": \\"acc2722\\",\\n    \\"Admin\\": {\\n      \\"User\\": [\\n        {\\n          \\"InstanceId\\": \\"e3jsl2e7-89wu-4d55-9812-80ysec29ueka\\",\\n          \\"RamId\\": \\"1028571882648254\\",\\n          \\"UserId\\": \\"9d-487c-96ad-9181d85cf802\\",\\n          \\"Detail\\": {\\n            \\"DisplayName\\": \\"测试1\\",\\n            \\"Email\\": \\"xxxx@aliyun-inc.com\\",\\n            \\"LoginName\\": \\"cctest\\",\\n            \\"Department\\": \\"IT\\",\\n            \\"Phone\\": \\"131xxxx3215\\"\\n          }\\n        }\\n      ]\\n    },\\n    \\"PhoneNumbers\\": {\\n      \\"PhoneNumber\\": [\\n        {\\n          \\"TestOnly\\": false,\\n          \\"Trunks\\": 1,\\n          \\"RemainingTime\\": 0,\\n          \\"Number\\": \\"010xxxx8557\\",\\n          \\"InstanceId\\": \\"e3jsl2e7-89wu-4d55-9812-80ysec29ueka\\",\\n          \\"Usage\\": \\"Outbound\\",\\n          \\"AllowOutbound\\": true,\\n          \\"PhoneNumberDescription\\": \\"无\\",\\n          \\"PhoneNumberId\\": \\"d8beaee2-b6c5-407a-b290-54111wsu6aff\\"\\n        }\\n      ]\\n    },\\n    \\"SuccessPhoneNumbers\\": {\\n      \\"SuccessPhoneNumber\\": [\\n        \\"无\\"\\n      ]\\n    },\\n    \\"SuccessLoginNames\\": {\\n      \\"SuccessLoginName\\": [\\n        \\"无\\"\\n      ]\\n    },\\n    \\"FailPhoneNumbers\\": {\\n      \\"FailPhoneNumber\\": [\\n        \\"无\\"\\n      ]\\n    },\\n    \\"FailLoginNames\\": {\\n      \\"FailLoginName\\": [\\n        \\"无\\"\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>2778FA12-EDD6-42AA-9B15-AF855072E5E5</RequestId>\\n<Instance>\\n    <Status>Creating</Status>\\n    <PhoneNumbers>\\n        <PhoneNumber>\\n            <Usage>Outbound</Usage>\\n            <AllowOutbound>true</AllowOutbound>\\n            <TestOnly>false</TestOnly>\\n            <Number>010xxxx8557</Number>\\n            <InstanceId>e3jsl2e7-89wu-4d55-9812-80ysec29ueka</InstanceId>\\n            <RemainingTime>0</RemainingTime>\\n            <Trunks>1</Trunks>\\n            <PhoneNumberId>d8beaee2-b6c5-407a-b290-54111wsu6aff</PhoneNumberId>\\n            <PhoneNumberDescription>无</PhoneNumberDescription>\\n        </PhoneNumber>\\n    </PhoneNumbers>\\n    <Owner>1028571882648254</Owner>\\n    <CreatedTime>1607181612000</CreatedTime>\\n    <SuccessLoginNames>\\n        <SuccessLoginName>无</SuccessLoginName>\\n    </SuccessLoginNames>\\n    <ConsoleUrl>ccc.aliyun.com/workbench/cctest</ConsoleUrl>\\n    <DomainName>cctest</DomainName>\\n    <InstanceId>e3jsl2e7-89wu-4d55-9812-80ysec29ueka</InstanceId>\\n    <StorageMaxSize>1024</StorageMaxSize>\\n    <Admin>\\n        <User>\\n            <RamId>1028571882648254</RamId>\\n            <InstanceId>e3jsl2e7-89wu-4d55-9812-80ysec29ueka</InstanceId>\\n            <UserId>9d-487c-96ad-9181d85cf802</UserId>\\n        </User>\\n        <User>\\n            <Detail>\\n                <LoginName>cctest</LoginName>\\n                <Department>IT</Department>\\n                <Email>xxxx@aliyun-inc.com</Email>\\n                <Phone>131xxxx3215</Phone>\\n                <DisplayName>测试1</DisplayName>\\n            </Detail>\\n        </User>\\n    </Admin>\\n    <FailLoginNames>\\n        <FailLoginName>无</FailLoginName>\\n    </FailLoginNames>\\n    <SuccessPhoneNumbers>\\n        <SuccessPhoneNumber>无</SuccessPhoneNumber>\\n    </SuccessPhoneNumbers>\\n    <InstanceName>云呼测试</InstanceName>\\n    <MaxOnlineAgents>100</MaxOnlineAgents>\\n    <TenantId>acc2722</TenantId>\\n    <DirectoryId>1028571882648254</DirectoryId>\\n    <StorageBucket>cloudcallcenter-online</StorageBucket>\\n    <FailPhoneNumbers>\\n        <FailPhoneNumber>无</FailPhoneNumber>\\n    </FailPhoneNumbers>\\n    <StorageMaxDays>30</StorageMaxDays>\\n    <InstanceDescription>测试</InstanceDescription>\\n</Instance>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '实例创建服务',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'CreateVoiceAppraise' => [
            'summary' => '调用CreateVoiceAppraise开通实例的语音满意度。',
            'methods' => ['post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '待获取电话号码的呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'd278629c-c687-4aa3-b044-4fe9b012e7ef'],
                ],
                [
                    'name' => 'ContactFlowVersionId',
                    'in' => 'query',
                    'schema' => ['description' => '联系流版本ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'EX9Q_1EATgHX'],
                ],
                [
                    'name' => 'Content',
                    'in' => 'formData',
                    'schema' => ['description' => '语音满意度内容。'."\n"
                        ."\n"
                        .'1. Content中需要注意设置的按键信息与提示音要对应。'."\n"
                        .'2. 按键信息与url.pressKeyMapping中的mapping中的内容要对应。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '[{"nodeId":1,"nodeDescript":"开始","nextNodeId":2,"nodeType":"start","variables":["varDescript":"","varName":"satisfaction","varType":"string","varInitial":""}]'],
                ],
                [
                    'name' => 'IsAppraise',
                    'in' => 'query',
                    'schema' => ['description' => '是否开启语音满意度，默认开启（**true**）。', 'type' => 'boolean', 'required' => false, 'example' => 'true'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'B06B3244-1B44-481B-90C4-F2F92E59D6B5'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"B06B3244-1B44-481B-90C4-F2F92E59D6B5\\",\\n  \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"<CreateVoiceAppraiseResponse>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <RequestId>B06B3244-1B44-481B-90C4-F2F92E59D6B5</RequestId>\\r\\n    <Success>true</Success>\\r\\n    <Code>OK</Code>\\r\\n</CreateVoiceAppraiseResponse>","errorExample":""}]',
            'title' => '开通实例的语音满意度',
        ],
        'DeleteInstance' => [
            'summary' => '调用DeleteInstance通过呼叫中心实例ID删除该实例。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'delete',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '需要删除的呼叫中心实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ef1e71e9-ae9d-487c-96ad-9181d85cf802'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '2778FA12-EDD6-42AA-9B15-AF855072E5E5'],
                            'Success' => ['description' => '是否成功。', 'type' => 'boolean', 'example' => 'true'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"2778FA12-EDD6-42AA-9B15-AF855072E5E5\\",\\n  \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>2778FA12-EDD6-42AA-9B15-AF855072E5E5</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '删除实例',
            'description' => '**删除后不可恢复，请谨慎操作。**',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'GetInstance' => [
            'summary' => '通过呼叫中心实例ID获取该实例相关信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '待获取信息的呼叫中心实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ef1e71e9-ae9d-487c-96ad-9181d85cf802'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '2778FA12-EDD6-42AA-9B15-AF855072E5E5'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'Instance' => [
                                'description' => '呼叫中心实例信息',
                                'type' => 'object',
                                'properties' => [
                                    'Status' => ['description' => '实例状态。', 'type' => 'string', 'example' => 'Creating'],
                                    'Owner' => ['description' => '实例的拥有者。', 'type' => 'string', 'example' => '1059803544828509'],
                                    'StorageMaxDays' => ['description' => '录音文件最多存贮多少天。', 'type' => 'integer', 'format' => 'int32', 'example' => '0'],
                                    'StorageMaxSize' => ['description' => '录音文件最大存贮容量GB。', 'type' => 'integer', 'format' => 'int32', 'example' => '100'],
                                    'MaxOnlineAgents' => ['description' => '呼叫中心实例的最大同时登陆在线的座席数量。', 'type' => 'integer', 'format' => 'int32', 'example' => '100'],
                                    'InstanceId' => ['description' => '呼叫中心实例ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => 'ef1e71e9-ae9d-487c-96ad-9181d85cf802'],
                                    'InstanceDescription' => ['description' => '实例描述信息。', 'type' => 'string', 'example' => '测试实例'],
                                    'DomainName' => ['description' => '呼叫中心实例的二级域名，全局唯一。', 'type' => 'string', 'example' => '111'],
                                    'ConsoleUrl' => ['description' => '呼叫中心控制台URL，由阿里云呼叫中心官方URL加呼叫中心实例的域名组成。', 'type' => 'string', 'example' => 'ccc.aliyun.com/workbench/111'],
                                    'InstanceName' => ['description' => '呼叫中心实例的名称。', 'type' => 'string', 'example' => '测试11111'],
                                    'StorageBucket' => ['description' => '录音文件存贮位置，如果不指定，则存放在一个公共的存贮空间。', 'type' => 'string', 'example' => 'cloudcallcenter-online'],
                                    'CreatedTime' => ['description' => '创建时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '1537867125000'],
                                    'DirectoryId' => ['description' => '目录ID，即阿里云UID。', 'type' => 'string', 'example' => '无'],
                                    'TenantId' => ['description' => '租户ID。', 'type' => 'string', 'example' => 'acc2985'],
                                    'Admin' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'User' => [
                                                'description' => '呼叫中心实例管理员列表，是用户列表的子集。',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'InstanceId' => ['description' => '用户所归属的呼叫中心实例。', 'type' => 'string', 'example' => 'ef1e71e9-ae9d-487c-96ad-9181d85cf802'],
                                                        'RamId' => ['description' => '用户所对应的RAM账户ID。', 'type' => 'string', 'example' => '1059803544828509'],
                                                        'UserId' => ['description' => '用户ID， 全局唯一。', 'type' => 'string', 'example' => '无'],
                                                        'Detail' => [
                                                            'description' => '详细信息。',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'DisplayName' => ['description' => '用户的全名。', 'type' => 'string', 'example' => '测试test'],
                                                                'Email' => ['description' => '用户的电子邮件地址。', 'type' => 'string', 'example' => '123@xx.com'],
                                                                'LoginName' => ['description' => '用户登陆名。', 'type' => 'string', 'example' => 'cctest'],
                                                                'Department' => ['description' => '部门。', 'type' => 'string', 'example' => 'IT'],
                                                                'Phone' => ['description' => '用户的电话号码。', 'type' => 'string', 'example' => '131xxxx1234'],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'PhoneNumbers' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'PhoneNumber' => [
                                                'description' => '呼叫中心对外服务的电话号码列表。'."\n"
                                                    ."\n"
                                                    .'一个呼叫中心可以有多个电话号码对外服务，但是呼入时所有电话号码都对应同一个IVR流程。比如招商银行分别为位于国内和国外的客户分别提供了400和021的电话号码。默认情况下，每一个号码都可以用于呼入呼出。',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'TestOnly' => ['description' => '是否是测试号码。', 'type' => 'boolean', 'example' => 'false'],
                                                        'Trunks' => ['description' => '电话号码的中继数量，即可同时支持几路通话，数据来源于大于。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                        'RemainingTime' => ['description' => '测试号码剩余的通话时间。单位为分钟。', 'type' => 'integer', 'format' => 'int32', 'example' => '0'],
                                                        'Number' => ['description' => '电话号码。', 'type' => 'string', 'example' => '02500000000'],
                                                        'InstanceId' => ['description' => '电话号码所归属的呼叫中心实例。', 'type' => 'string', 'example' => 'ef1e71e9-ae9d-487c-96ad-9181d85cf802'],
                                                        'Usage' => ['description' => '电话号码的用途。', 'type' => 'string', 'example' => 'Bidirection'],
                                                        'AllowOutbound' => ['description' => '是否允许外呼。', 'type' => 'boolean', 'example' => 'true'],
                                                        'PhoneNumberDescription' => ['description' => '该电话号码的简单描述。', 'type' => 'string', 'example' => 'Ali Telecom'],
                                                        'PhoneNumberId' => ['description' => '电话号码ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '51349d57-e7a1-4dba-bd16-34d93251207d'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"2778FA12-EDD6-42AA-9B15-AF855072E5E5\\",\\n  \\"Success\\": true,\\n  \\"Instance\\": {\\n    \\"Status\\": \\"Creating\\",\\n    \\"Owner\\": \\"1059803544828509\\",\\n    \\"StorageMaxDays\\": 0,\\n    \\"StorageMaxSize\\": 100,\\n    \\"MaxOnlineAgents\\": 100,\\n    \\"InstanceId\\": \\"ef1e71e9-ae9d-487c-96ad-9181d85cf802\\",\\n    \\"InstanceDescription\\": \\"测试实例\\",\\n    \\"DomainName\\": \\"111\\",\\n    \\"ConsoleUrl\\": \\"ccc.aliyun.com/workbench/111\\",\\n    \\"InstanceName\\": \\"测试11111\\",\\n    \\"StorageBucket\\": \\"cloudcallcenter-online\\",\\n    \\"CreatedTime\\": 1537867125000,\\n    \\"DirectoryId\\": \\"无\\",\\n    \\"TenantId\\": \\"acc2985\\",\\n    \\"Admin\\": {\\n      \\"User\\": [\\n        {\\n          \\"InstanceId\\": \\"ef1e71e9-ae9d-487c-96ad-9181d85cf802\\",\\n          \\"RamId\\": \\"1059803544828509\\",\\n          \\"UserId\\": \\"无\\",\\n          \\"Detail\\": {\\n            \\"DisplayName\\": \\"测试test\\",\\n            \\"Email\\": \\"123@xx.com\\",\\n            \\"LoginName\\": \\"cctest\\",\\n            \\"Department\\": \\"IT\\",\\n            \\"Phone\\": \\"131xxxx1234\\"\\n          }\\n        }\\n      ]\\n    },\\n    \\"PhoneNumbers\\": {\\n      \\"PhoneNumber\\": [\\n        {\\n          \\"TestOnly\\": false,\\n          \\"Trunks\\": 1,\\n          \\"RemainingTime\\": 0,\\n          \\"Number\\": \\"02500000000\\",\\n          \\"InstanceId\\": \\"ef1e71e9-ae9d-487c-96ad-9181d85cf802\\",\\n          \\"Usage\\": \\"Bidirection\\",\\n          \\"AllowOutbound\\": true,\\n          \\"PhoneNumberDescription\\": \\"Ali Telecom\\",\\n          \\"PhoneNumberId\\": \\"51349d57-e7a1-4dba-bd16-34d93251207d\\"\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>2778FA12-EDD6-42AA-9B15-AF855072E5E5</RequestId>\\n<Instance>\\n    <Status>Creating</Status>\\n    <PhoneNumbers>\\n        <PhoneNumber>\\n            <Usage>Bidirection</Usage>\\n            <AllowOutbound>true</AllowOutbound>\\n            <TestOnly>false</TestOnly>\\n            <Number>02500000000</Number>\\n            <InstanceId>ef1e71e9-ae9d-487c-96ad-9181d85cf802</InstanceId>\\n            <RemainingTime>0</RemainingTime>\\n            <Trunks>1</Trunks>\\n            <PhoneNumberId>51349d57-e7a1-4dba-bd16-34d93251207d</PhoneNumberId>\\n            <PhoneNumberDescription>Ali Telecom</PhoneNumberDescription>\\n        </PhoneNumber>\\n    </PhoneNumbers>\\n    <Owner>1059803544828509</Owner>\\n    <CreatedTime>1537867125000</CreatedTime>\\n    <ConsoleUrl>ccc.aliyun.com/workbench/111</ConsoleUrl>\\n    <DomainName>111</DomainName>\\n    <InstanceId>ef1e71e9-ae9d-487c-96ad-9181d85cf802</InstanceId>\\n    <StorageMaxSize>100</StorageMaxSize>\\n    <Admin>\\n        <User>\\n            <RamId>1059803544828509</RamId>\\n            <InstanceId>ef1e71e9-ae9d-487c-96ad-9181d85cf802</InstanceId>\\n            <UserId>无</UserId>\\n        </User>\\n        <User>\\n            <Detail>\\n                <LoginName>cctest</LoginName>\\n                <Department>IT</Department>\\n                <Email>123@xx.com</Email>\\n                <Phone>131xxxx1234</Phone>\\n                <DisplayName>测试test</DisplayName>\\n            </Detail>\\n        </User>\\n    </Admin>\\n    <InstanceName>测试11111</InstanceName>\\n    <MaxOnlineAgents>100</MaxOnlineAgents>\\n    <TenantId>acc2985</TenantId>\\n    <DirectoryId>无</DirectoryId>\\n    <StorageBucket>cloudcallcenter-online</StorageBucket>\\n    <StorageMaxDays>0</StorageMaxDays>\\n    <InstanceDescription>测试实例</InstanceDescription>\\n</Instance>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '获取实例信息',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'GetInstanceState' => [
            'summary' => '获取实例下各个状态的坐席数量。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '9FBA26B0-462B-4D77-B78F-AF35560DBC71'],
                            'Success' => ['description' => '是否成功。', 'type' => 'boolean', 'example' => 'true'],
                            'RealTimeInstanceState' => [
                                'description' => '状态统计。',
                                'type' => 'object',
                                'properties' => [
                                    'AgentStateDistributions' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'AgentStateCount' => [
                                                'description' => '坐席状态分布。',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'State' => ['description' => '状态，注意 “未上线” 状态不会计入统计。', 'type' => 'string', 'example' => 'Ready'],
                                                        'Count' => ['description' => '数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"9FBA26B0-462B-4D77-B78F-AF35560DBC71\\",\\n  \\"Success\\": true,\\n  \\"RealTimeInstanceState\\": {\\n    \\"AgentStateDistributions\\": {\\n      \\"AgentStateCount\\": [\\n        {\\n          \\"State\\": \\"Ready\\",\\n          \\"Count\\": 1\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>9FBA26B0-462B-4D77-B78F-AF35560DBC71</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>\\n<RealTimeInstanceState>\\n    <AgentStateDistributions>\\n        <AgentStateCount>\\n            <State>Ready</State>\\n            <Count>1</Count>\\n        </AgentStateCount>\\n    </AgentStateDistributions>\\n</RealTimeInstanceState>","errorExample":""}]',
            'title' => '获取实例状态统计',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListInstancesOfUser' => [
            'summary' => '调用接口：ListInstancesOfUser获取用户所属的呼叫中心实例。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccTMAX45'],
            ],
            'parameters' => [],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码'."\n"
                                ."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息'."\n"
                                ."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID'."\n"
                                ."\n", 'type' => 'string', 'example' => 'DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'Instances' => [
                                'type' => 'object',
                                'itemNode' => true,
                                'properties' => [
                                    'CallCenterInstance' => [
                                        'description' => '呼叫中心实例列表',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'Status' => ['description' => '实例状态', 'type' => 'string', 'example' => 'Creating'],
                                                'Owner' => ['description' => '呼叫中心系统规格所对应的阿里云账户ID。', 'type' => 'string', 'example' => '105980354482xxxx'],
                                                'StorageMaxDays' => ['description' => '录音文件最多存贮多少天。', 'type' => 'integer', 'format' => 'int32', 'example' => '0'],
                                                'StorageMaxSize' => ['description' => '录音文件最大存贮容量GB。', 'type' => 'integer', 'format' => 'int32', 'example' => '100'],
                                                'MaxOnlineAgents' => ['description' => '呼叫中心实例最大同时在线座席的数量。', 'type' => 'integer', 'format' => 'int32', 'example' => '100'],
                                                'InstanceId' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'example' => 'ef1e71e9-ae9d-487c-96ad-9181d85cxxxx'],
                                                'InstanceDescription' => ['description' => '呼叫中心实例描述信息', 'type' => 'string', 'example' => '测试11111'],
                                                'DomainName' => ['description' => '呼叫中心实例的二级域名，全局唯一。', 'type' => 'string', 'example' => '111'],
                                                'ConsoleUrl' => ['description' => '呼叫中心控制台URL，由阿里云呼叫中心官方URL加呼叫中心实例的域名组成', 'type' => 'string', 'example' => 'ccc.aliyun.com/workbench/111'],
                                                'InstanceName' => ['description' => '呼叫中心实例名称', 'type' => 'string', 'example' => '测试11111'],
                                                'StorageBucket' => ['description' => '录音文件存贮位置，如果不指定，则存放在一个公共的存贮空间。', 'type' => 'string', 'example' => 'cloudcallcenter-online'],
                                                'CreatedTime' => ['description' => '创建时间', 'type' => 'integer', 'format' => 'int64', 'example' => '1537867125000'],
                                                'DirectoryId' => ['description' => '目录服务提供的目录ID。', 'type' => 'string', 'example' => '无'],
                                                'TenantId' => ['description' => 'CC核心服务对应的租户ID。外表存贮。', 'type' => 'string', 'example' => 'accxxxx'],
                                                'Admin' => [
                                                    'type' => 'object',
                                                    'itemNode' => true,
                                                    'properties' => [
                                                        'User' => [
                                                            'description' => '呼叫中心实例管理员列表',
                                                            'type' => 'array',
                                                            'items' => [
                                                                'type' => 'object',
                                                                'properties' => [
                                                                    'InstanceId' => ['description' => '用户所归属的呼叫中心实例。', 'type' => 'string', 'example' => 'ef1e71e9-ae9d-487c-96ad-9181d85cxxxx'],
                                                                    'RamId' => ['description' => '用户所对应的RAM账户ID。', 'type' => 'string', 'example' => '105980354482xxxx'],
                                                                    'UserId' => ['description' => '用户ID， 系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '9d-487c-96ad-9181d85cxxxx'],
                                                                    'Detail' => [
                                                                        'description' => '用户详细信息',
                                                                        'type' => 'object',
                                                                        'properties' => [
                                                                            'DisplayName' => ['description' => '用户的全名。', 'type' => 'string', 'example' => '云呼测试'],
                                                                            'Email' => ['description' => '用户的电子邮件地址。', 'type' => 'string', 'example' => '123xxxx@123.com'],
                                                                            'LoginName' => ['description' => '用户登录名。', 'type' => 'string', 'example' => '云呼测试'],
                                                                            'Department' => ['description' => '所属部门。', 'type' => 'string', 'example' => '云呼测试'],
                                                                            'Phone' => ['description' => '用户的电话号码。', 'type' => 'string', 'example' => '1320909xxxx'],
                                                                        ],
                                                                    ],
                                                                ],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                                'PhoneNumbers' => [
                                                    'type' => 'object',
                                                    'itemNode' => true,
                                                    'properties' => [
                                                        'PhoneNumber' => [
                                                            'description' => '呼叫中心对外服务的电话号码列表',
                                                            'type' => 'array',
                                                            'items' => [
                                                                'type' => 'object',
                                                                'properties' => [
                                                                    'TestOnly' => ['description' => '是否是测试号码。', 'type' => 'boolean', 'example' => 'false'],
                                                                    'Trunks' => ['description' => '电话号码的中继数量', 'type' => 'integer', 'format' => 'int32', 'example' => '15'],
                                                                    'RemainingTime' => ['description' => '测试号码剩余的通话时间。单位为分钟。', 'type' => 'integer', 'format' => 'int32', 'example' => '100'],
                                                                    'Number' => ['description' => '电话号码。', 'type' => 'string', 'example' => '0250000xxxx'],
                                                                    'InstanceId' => ['description' => '电话号码所归属的呼叫中心实例ID。', 'type' => 'string', 'example' => 'ef1e71e9-ae9d-487c-96ad-9181d85cxxxx'],
                                                                    'Usage' => ['description' => '电话号码的用途，呼入，呼出，已经同时用于呼入和呼出。 Inbound, Outbound, Bidirection', 'type' => 'string', 'example' => 'Bidirection'],
                                                                    'AllowOutbound' => ['description' => '是否允许外呼', 'type' => 'boolean', 'example' => 'true'],
                                                                    'PhoneNumberDescription' => ['description' => '电话号码的简单描述。', 'type' => 'string', 'example' => 'Ali Telecom'],
                                                                    'PhoneNumberId' => ['description' => '电话号码ID', 'type' => 'string', 'example' => '51349d57-e7a1-4dba-bd16-34d93251207d'],
                                                                ],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE\\",\\n  \\"Success\\": true,\\n  \\"Instances\\": {\\n    \\"CallCenterInstance\\": [\\n      {\\n        \\"Status\\": \\"Creating\\",\\n        \\"Owner\\": \\"105980354482xxxx\\",\\n        \\"StorageMaxDays\\": 0,\\n        \\"StorageMaxSize\\": 100,\\n        \\"MaxOnlineAgents\\": 100,\\n        \\"InstanceId\\": \\"ef1e71e9-ae9d-487c-96ad-9181d85cxxxx\\",\\n        \\"InstanceDescription\\": \\"测试11111\\",\\n        \\"DomainName\\": \\"111\\",\\n        \\"ConsoleUrl\\": \\"ccc.aliyun.com/workbench/111\\",\\n        \\"InstanceName\\": \\"测试11111\\",\\n        \\"StorageBucket\\": \\"cloudcallcenter-online\\",\\n        \\"CreatedTime\\": 1537867125000,\\n        \\"DirectoryId\\": \\"无\\",\\n        \\"TenantId\\": \\"accxxxx\\",\\n        \\"Admin\\": {\\n          \\"User\\": [\\n            {\\n              \\"InstanceId\\": \\"ef1e71e9-ae9d-487c-96ad-9181d85cxxxx\\",\\n              \\"RamId\\": \\"105980354482xxxx\\",\\n              \\"UserId\\": \\"9d-487c-96ad-9181d85cxxxx\\",\\n              \\"Detail\\": {\\n                \\"DisplayName\\": \\"云呼测试\\",\\n                \\"Email\\": \\"123xxxx@123.com\\",\\n                \\"LoginName\\": \\"云呼测试\\",\\n                \\"Department\\": \\"云呼测试\\",\\n                \\"Phone\\": \\"1320909xxxx\\"\\n              }\\n            }\\n          ]\\n        },\\n        \\"PhoneNumbers\\": {\\n          \\"PhoneNumber\\": [\\n            {\\n              \\"TestOnly\\": false,\\n              \\"Trunks\\": 15,\\n              \\"RemainingTime\\": 100,\\n              \\"Number\\": \\"0250000xxxx\\",\\n              \\"InstanceId\\": \\"ef1e71e9-ae9d-487c-96ad-9181d85cxxxx\\",\\n              \\"Usage\\": \\"Bidirection\\",\\n              \\"AllowOutbound\\": true,\\n              \\"PhoneNumberDescription\\": \\"Ali Telecom\\",\\n              \\"PhoneNumberId\\": \\"51349d57-e7a1-4dba-bd16-34d93251207d\\"\\n            }\\n          ]\\n        }\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Instances>\\n    <CallCenterInstance>\\n        <Status>Creating</Status>\\n        <Owner>105980354482xxxx</Owner>\\n        <CreatedTime>1537867125000</CreatedTime>\\n        <ConsoleUrl>ccc.aliyun.com/workbench/111</ConsoleUrl>\\n        <DomainName>111</DomainName>\\n        <InstanceId>ef1e71e9-ae9d-487c-96ad-9181d85cxxxx</InstanceId>\\n        <StorageMaxSize>100</StorageMaxSize>\\n        <InstanceName>测试11111</InstanceName>\\n        <MaxOnlineAgents>100</MaxOnlineAgents>\\n        <TenantId>accxxxx</TenantId>\\n        <DirectoryId>无</DirectoryId>\\n        <StorageBucket>cloudcallcenter-online</StorageBucket>\\n        <StorageMaxDays>0</StorageMaxDays>\\n        <InstanceDescription>测试11111</InstanceDescription>\\n        <Admin>\\n            <User>\\n                <InstanceId>ef1e71e9-ae9d-487c-96ad-9181d85cxxxx</InstanceId>\\n                <UserId>9d-487c-96ad-9181d85cxxxx</UserId>\\n                <RamId>105980354482xxxx</RamId>\\n                <Detail>\\n                    <LoginName>云呼测试</LoginName>\\n                    <Department>云呼测试</Department>\\n                    <Email>123xxxx@123.com</Email>\\n                    <Phone>1320909xxxx</Phone>\\n                    <DisplayName>云呼测试</DisplayName>\\n                </Detail>\\n            </User>\\n        </Admin>\\n        <PhoneNumbers>\\n            <PhoneNumber>\\n                <Usage>Bidirection</Usage>\\n                <AllowOutbound>true</AllowOutbound>\\n                <TestOnly>false</TestOnly>\\n                <Number>0250000xxxx</Number>\\n                <InstanceId>ef1e71e9-ae9d-487c-96ad-9181d85cxxxx</InstanceId>\\n                <RemainingTime>100</RemainingTime>\\n                <Trunks>15</Trunks>\\n                <PhoneNumberId>51349d57-e7a1-4dba-bd16-34d93251207d</PhoneNumberId>\\n                <PhoneNumberDescription>Ali Telecom</PhoneNumberDescription>\\n            </PhoneNumber>\\n        </PhoneNumbers>\\n    </CallCenterInstance>\\n</Instances>\\n<Message>无</Message>\\n<RequestId>DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '获取用户所属的呼叫中心实例',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'DisableTrunkProviders' => [
            'summary' => '调用接口：DisableTrunkProviders 注销供应商。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'ProviderName',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '线路供应商名称集合。',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => false,
                        'example' => '联通全国',
                        'maxItems' => 99,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE'],
                            'Success' => ['description' => '是否成功。', 'type' => 'boolean', 'example' => 'true'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                403 => [
                    ['errorCode' => 'UserPermission', 'errorMessage' => 'User \'%s\' has no permission to \'%s\''],
                ],
            ],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE\\",\\n  \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '注销供应商',
            'description' => '注意：调用该接口前需要提供阿里云UID给云呼服务支持(13148471489)进行加白操作。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListTrunkProviders' => [
            'summary' => '调用接口：ListTrunkProviders 查询指定用户下正在使用的供应商信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码'."\n"
                                ."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码'."\n"
                                ."\n", 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息'."\n"
                                ."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID'."\n"
                                ."\n", 'type' => 'string', 'example' => 'DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE'],
                            'Success' => ['description' => '是否成功'."\n"
                                ."\n", 'type' => 'boolean', 'example' => 'true'],
                            'TrunkProviders' => [
                                'description' => '供应商列表信息',
                                'type' => 'array',
                                'items' => [
                                    'type' => 'object',
                                    'properties' => [
                                        'Status' => ['description' => '线路供应商使用状态, 默认enable', 'type' => 'string', 'example' => 'enable'],
                                        'ProviderName' => ['description' => '线路供应商名称', 'type' => 'string', 'example' => '联通全国'],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                403 => [
                    ['errorCode' => 'UserPermission', 'errorMessage' => 'User \'%s\' has no permission to \'%s\''],
                ],
            ],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE\\",\\n  \\"Success\\": true,\\n  \\"TrunkProviders\\": [\\n    {\\n      \\"Status\\": \\"enable\\",\\n      \\"ProviderName\\": \\"联通全国\\"\\n    }\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<TrunkProviders>\\n    <Status>enable</Status>\\n    <ProviderName>联通全国</ProviderName>\\n</TrunkProviders>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '查询指定用户下正在使用的供应商信息',
            'description' => '注意：调用该接口前需要提供阿里云UID给云呼服务支持(13148471489)进行加白操作。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'CreateMedia' => [
            'summary' => '调用CreateMedia创建语音。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ef1e71e9-ae9d-487c-96ad-9181d85cf802'],
                ],
                [
                    'name' => 'Name',
                    'in' => 'query',
                    'schema' => ['description' => '待创建的音频文件的名字。', 'type' => 'string', 'required' => true, 'example' => '音频测试'],
                ],
                [
                    'name' => 'Description',
                    'in' => 'query',
                    'schema' => ['description' => '待创建的音频文件的描述。', 'type' => 'string', 'required' => false, 'example' => '音频测试'],
                ],
                [
                    'name' => 'FileName',
                    'in' => 'query',
                    'schema' => ['description' => '待创建的音频文件名称。', 'type' => 'string', 'required' => true, 'example' => 'cc-test.wav'],
                ],
                [
                    'name' => 'Type',
                    'in' => 'query',
                    'schema' => ['description' => '语音文件类型 Audio-语音文件 TTS-文本文件。', 'type' => 'string', 'required' => true, 'example' => 'Audio'],
                ],
                [
                    'name' => 'Content',
                    'in' => 'query',
                    'schema' => ['description' => '待创建的音频文件的文本内容。', 'type' => 'string', 'required' => false, 'example' => '无'],
                ],
                [
                    'name' => 'OssFileName',
                    'in' => 'query',
                    'schema' => ['description' => 'OSS文件名。', 'type' => 'string', 'required' => true, 'example' => '0693df6e-3eaf-48ce-bf69-24103f23a25a.wav'],
                ],
                [
                    'name' => 'OssFilePath',
                    'in' => 'query',
                    'schema' => ['description' => 'OSS文件路径。', 'type' => 'string', 'required' => true, 'example' => 'oss://ccc-online/media/7082312b-2a31-47c6-b529-e72b3d6354bd'],
                ],
                [
                    'name' => 'UploadResult',
                    'in' => 'query',
                    'schema' => ['description' => '上传结果，Success 或 Fail。', 'type' => 'string', 'required' => true, 'example' => 'Success'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '8707EB29-BAED-4302-B999-40BA61877437'],
                            'Success' => ['description' => '是否成功。', 'type' => 'boolean', 'example' => 'true'],
                            'MediaUploadParam' => [
                                'description' => '上传的文件参数。',
                                'type' => 'object',
                                'properties' => [
                                    'Instance' => ['description' => '呼叫中心实例ID。', 'type' => 'string', 'example' => 'ef1e71e9-ae9d-487c-96ad-9181d85cf802'],
                                    'OssFilePath' => ['description' => 'OSS文件路径。', 'type' => 'string', 'example' => 'oss://ccc-online/media/7082312b-2a31-47c6-b529-e72b3d6354bd'],
                                    'FileName' => ['description' => '文件名。', 'type' => 'string', 'example' => 'cc-test.wav'],
                                    'Name' => ['description' => '名称。', 'type' => 'string', 'example' => '音频测试'],
                                    'Id' => ['description' => 'ID', 'type' => 'string', 'example' => '53211'],
                                    'OssFileName' => ['description' => 'OSS文件名。', 'type' => 'string', 'example' => '0693df6e-3eaf-48ce-bf69-24103f23a25a.wav'],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"8707EB29-BAED-4302-B999-40BA61877437\\",\\n  \\"Success\\": true,\\n  \\"MediaUploadParam\\": {\\n    \\"Instance\\": \\"ef1e71e9-ae9d-487c-96ad-9181d85cf802\\",\\n    \\"OssFilePath\\": \\"oss://ccc-online/media/7082312b-2a31-47c6-b529-e72b3d6354bd\\",\\n    \\"FileName\\": \\"cc-test.wav\\",\\n    \\"Name\\": \\"音频测试\\",\\n    \\"Id\\": \\"53211\\",\\n    \\"OssFileName\\": \\"0693df6e-3eaf-48ce-bf69-24103f23a25a.wav\\"\\n  }\\n}","errorExample":""},{"type":"xml","example":"<MediaUploadParam>\\n    <Instance>ef1e71e9-ae9d-487c-96ad-9181d85cf802</Instance>\\n    <FileName>cc-test.wav</FileName>\\n    <OssFileName>0693df6e-3eaf-48ce-bf69-24103f23a25a.wav</OssFileName>\\n    <Id>53211</Id>\\n    <OssFilePath>oss://ccc-online/media/7082312b-2a31-47c6-b529-e72b3d6354bd</OssFilePath>\\n    <Name>音频测试</Name>\\n</MediaUploadParam>\\n<Message>无</Message>\\n<RequestId>8707EB29-BAED-4302-B999-40BA61877437</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '创建媒体',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'DeleteMedia' => [
            'summary' => '调用DeleteMedia删除语音。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'delete',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ef1e71e9-ae9d-487c-96ad-9181d85cf802'],
                ],
                [
                    'name' => 'Name',
                    'in' => 'query',
                    'schema' => ['description' => '待删除的音频文件的名字。', 'type' => 'string', 'required' => true, 'example' => '音频测试'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '8707EB29-BAED-4302-B999-40BA61877437'],
                            'Success' => ['description' => '是否成功。', 'type' => 'boolean', 'example' => 'true'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"8707EB29-BAED-4302-B999-40BA61877437\\",\\n  \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>8707EB29-BAED-4302-B999-40BA61877437</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '删除语音',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListMedias' => [
            'summary' => '查询语音列表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例。', 'type' => 'string', 'required' => true, 'example' => 'ef1e71e9-ae9d-487c-96ad-9181d85cf802'],
                ],
                [
                    'name' => 'NamePrefix',
                    'in' => 'query',
                    'schema' => ['description' => '音频文件前缀', 'type' => 'string', 'required' => false, 'example' => '809128080'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号'."\n"
                        ."\n", 'type' => 'integer', 'format' => 'int32', 'required' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'example' => '10'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码'."\n"
                                ."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码'."\n"
                                ."\n", 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息'."\n"
                                ."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '8707EB29-BAED-4302-B999-40BA61877437'],
                            'Success' => ['description' => '是否成功'."\n"
                                ."\n", 'type' => 'boolean', 'example' => 'true'],
                            'Medias' => [
                                'description' => '音频文件集合',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总条数', 'type' => 'integer', 'format' => 'int32', 'example' => '29'],
                                    'List' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'Media' => [
                                                'description' => '录音文件集合',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Status' => ['description' => '转码状态', 'type' => 'string', 'example' => 'Success'],
                                                        'Type' => ['description' => '语音文件类型 Audio-语音文件 TTS-文本文件', 'type' => 'string', 'example' => 'TTS'],
                                                        'FilePath' => ['description' => '文件路径', 'type' => 'string', 'example' => 'OSS://cloudcall-test'],
                                                        'Instance' => ['description' => '实例ID', 'type' => 'string', 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1c450'],
                                                        'Description' => ['description' => '音频文件的简单描述。', 'type' => 'string', 'example' => '测试音频'],
                                                        'FileName' => ['description' => '文件名', 'type' => 'string', 'example' => '测试音频'],
                                                        'Name' => ['description' => '文件名称', 'type' => 'string', 'example' => '001.wav'],
                                                        'Content' => ['description' => '待通过TTS创建的音频文件的文本内容。', 'type' => 'string', 'example' => '云呼TTS测试'],
                                                        'OssFileName' => ['description' => 'oss文件', 'type' => 'string', 'example' => '001.wav'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"8707EB29-BAED-4302-B999-40BA61877437\\",\\n  \\"Success\\": true,\\n  \\"Medias\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 29,\\n    \\"List\\": {\\n      \\"Media\\": [\\n        {\\n          \\"Status\\": \\"Success\\",\\n          \\"Type\\": \\"TTS\\",\\n          \\"FilePath\\": \\"OSS://cloudcall-test\\",\\n          \\"Instance\\": \\"b0eb2742-f37e-4c67-82d4-25c651c1c450\\",\\n          \\"Description\\": \\"测试音频\\",\\n          \\"FileName\\": \\"测试音频\\",\\n          \\"Name\\": \\"001.wav\\",\\n          \\"Content\\": \\"云呼TTS测试\\",\\n          \\"OssFileName\\": \\"001.wav\\"\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>8707EB29-BAED-4302-B999-40BA61877437</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Medias>\\n    <TotalCount>29</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <Media>\\n            <Status>Success</Status>\\n            <FilePath>OSS://cloudcall-test</FilePath>\\n            <Type>TTS</Type>\\n            <Description>测试音频</Description>\\n            <Instance>b0eb2742-f37e-4c67-82d4-25c651c1c450</Instance>\\n            <Content>云呼TTS测试</Content>\\n            <FileName>测试音频</FileName>\\n            <OssFileName>001.wav</OssFileName>\\n            <Name>001.wav</Name>\\n        </Media>\\n    </List>\\n</Medias>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '语音列表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'GetTURNCredentials' => [
            'summary' => '调用GetTURNCredentials获取TURN服务所需用户名和密码。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'UserName',
                    'in' => 'query',
                    'schema' => ['description' => '用户的RamId。或者传“0”(服务端自行获取当前用户的RamId)。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '0'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Password' => ['description' => '访问Turn服务用的密码', 'type' => 'string', 'example' => 'SMP4FH/BhK3Ffh+LW4OM+7mv0jQ='],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'D39CD25C-2C52-488B-9D9E-DC61F1F69812'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'Username' => ['description' => '访问Turn服务用的用户名', 'type' => 'string', 'example' => '1566545336:1059803544828509'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Password\\": \\"SMP4FH/BhK3Ffh+LW4OM+7mv0jQ=\\",\\n  \\"RequestId\\": \\"D39CD25C-2C52-488B-9D9E-DC61F1F69812\\",\\n  \\"Success\\": true,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Username\\": \\"1566545336:1059803544828509\\"\\n}","errorExample":""},{"type":"xml","example":"<GetTURNCredentialsResponse>\\r\\n    <code>OK</code>\\r\\n    <httpStatusCode>200</httpStatusCode>\\r\\n    <password>SMP4FH/BhK3Ffh+LW4OM+7mv0jQ=</password>\\r\\n    <requestId>D39CD25C-2C52-488B-9D9E-DC61F1F69812</requestId>\\r\\n    <success>true</success>\\r\\n    <username>1566545336:1059803544828509</username>\\r\\n</GetTURNCredentialsResponse>","errorExample":""}]',
            'title' => '获取TURN服务所需用户名和密码',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'GetTURNServerList' => [
            'summary' => '调用GetTURNServerList获取TURN服务列表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '35783199-DB04-40E8-9FCB-C190008AEFA4'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => 'xxx'],
                            'TurnServerListConfig' => ['description' => 'Turn服务列表', 'type' => 'string', 'example' => '{"region":"shanghai","name":"上海","domain":"turn3.ccc.aliyuncs.com","cidr":"192.1.25.64/28"}'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"RequestId\\": \\"35783199-DB04-40E8-9FCB-C190008AEFA4\\",\\n  \\"Success\\": true,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"xxx\\",\\n  \\"TurnServerListConfig\\": \\"{\\\\\\"region\\\\\\":\\\\\\"shanghai\\\\\\",\\\\\\"name\\\\\\":\\\\\\"上海\\\\\\",\\\\\\"domain\\\\\\":\\\\\\"turn3.ccc.aliyuncs.com\\\\\\",\\\\\\"cidr\\\\\\":\\\\\\"192.1.25.64/28\\\\\\"}\\"\\n}","errorExample":""},{"type":"xml","example":"<GetTURNServerListResponse>\\r\\n    <code>OK</code>\\r\\n    <httpStatusCode>200</httpStatusCode>\\r\\n    <requestId>35783199-DB04-40E8-9FCB-C190008AEFA4</requestId>\\r\\n    <success>true</success>\\r\\n    <turnServerListConfig>\\r\\n        <region>hangzhou</region>\\r\\n        <name>杭州</name>\\r\\n        <domain>turn5.ccc.aliyuncs.com</domain>\\r\\n        <cidr>192.1.25.32/28</cidr>\\r\\n    </turnServerListConfig>\\r\\n    <turnServerListConfig>\\r\\n        <region>qingdao</region>\\r\\n        <name>青岛</name>\\r\\n        <domain>turn4.ccc.aliyuncs.com</domain>\\r\\n        <cidr>192.1.25.48/28</cidr>\\r\\n    </turnServerListConfig>\\r\\n    <turnServerListConfig>\\r\\n        <region>shanghai</region>\\r\\n        <name>上海</name>\\r\\n        <domain>turn3.ccc.aliyuncs.com</domain>\\r\\n        <cidr>192.1.25.64/28</cidr>\\r\\n    </turnServerListConfig>\\r\\n</GetTURNServerListResponse>","errorExample":""}]',
            'title' => '获取TURN服务列表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'CreateFault' => [
            'summary' => '调用CreateFault上报故障信息，。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'AgentId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席的RAM ID', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'example' => '293285256197663688'],
                ],
                [
                    'name' => 'ConnectId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '1341443161'],
                ],
                [
                    'name' => 'AgentOssFileName',
                    'in' => 'query',
                    'schema' => ['description' => '坐席录音文件名', 'type' => 'string', 'required' => false, 'example' => 'xiaofang'],
                ],
                [
                    'name' => 'AgentFilePath',
                    'in' => 'query',
                    'schema' => ['description' => '坐席录音地址', 'type' => 'string', 'required' => false, 'example' => 'xxx'],
                ],
                [
                    'name' => 'CustomOssFileName',
                    'in' => 'query',
                    'schema' => ['description' => '客户录音文件名', 'type' => 'string', 'required' => false, 'example' => 'xiaohong'],
                ],
                [
                    'name' => 'CustomFilePath',
                    'in' => 'query',
                    'schema' => ['description' => '客户录音文件地址', 'type' => 'string', 'required' => false, 'example' => 'xxx'],
                ],
                [
                    'name' => 'Description',
                    'in' => 'query',
                    'schema' => ['description' => '报障信息描述', 'type' => 'string', 'required' => false, 'example' => 'xxx'],
                ],
                [
                    'name' => 'ClientIp',
                    'in' => 'query',
                    'schema' => ['description' => '客户端IP', 'type' => 'string', 'required' => false, 'example' => '127.0.0.1'],
                ],
                [
                    'name' => 'ClientPort',
                    'in' => 'query',
                    'schema' => ['description' => '客户端端口', 'type' => 'string', 'required' => false, 'example' => '8000'],
                ],
                [
                    'name' => 'OperatingSystemVersion',
                    'in' => 'query',
                    'schema' => ['description' => '操作系统版本', 'type' => 'string', 'required' => false, 'example' => 'windows10'],
                ],
                [
                    'name' => 'BrowserVersion',
                    'in' => 'query',
                    'schema' => ['description' => '浏览器版本', 'type' => 'string', 'required' => false, 'example' => '浏览器内核类型：chrome，浏览器版本：74.0.3729.169'],
                ],
                [
                    'name' => 'MicrophoneList',
                    'in' => 'query',
                    'schema' => ['description' => '麦克风列表', 'type' => 'string', 'required' => false, 'example' => '[]'],
                ],
                [
                    'name' => 'MicrophoneEquipment',
                    'in' => 'query',
                    'schema' => ['description' => '当前麦克风设备', 'type' => 'string', 'required' => false, 'example' => '无'],
                ],
                [
                    'name' => 'SpeakerList',
                    'in' => 'query',
                    'schema' => ['description' => '扬声器列表', 'type' => 'string', 'required' => false, 'example' => '[]'],
                ],
                [
                    'name' => 'SpeakerEquipment',
                    'in' => 'query',
                    'schema' => ['description' => '当前扬声器设备', 'type' => 'string', 'required' => false, 'example' => '无'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '开始时间', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'example' => '1558439900000'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '结束时间', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'example' => '1558443508000'],
                ],
                [
                    'name' => 'ServiceIp',
                    'in' => 'query',
                    'schema' => ['description' => '服务端IP', 'type' => 'string', 'required' => false, 'example' => '127.0.0.1'],
                ],
                [
                    'name' => 'ServicePort',
                    'in' => 'query',
                    'schema' => ['description' => '服务端端口号', 'type' => 'string', 'required' => false, 'example' => '8000'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '87107935-A19D-442B-9D94-267A9A518C8E'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"87107935-A19D-442B-9D94-267A9A518C8E\\",\\n  \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"<CreateFaultResponse>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <RequestId>87107935-A19D-442B-9D94-267A9A518C8E</RequestId>\\r\\n    <Success>true</Success>\\r\\n    <Code>OK</Code>\\r\\n</CreateFaultResponse>","errorExample":""}]',
            'title' => '上报故障信息',
            'description' => '可通过**GetRecordOssUploadParam**获取到上传OSS的参数信息，通过********获取坐席设备信息。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListCallMeasureSummaryReports' => [
            'summary' => '调用ListCallMeasureSummaryReports按月或按天查询呼叫计量数据列表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'IntervalType',
                    'in' => 'query',
                    'schema' => ['description' => '按月查询或者按天查询(**Monthly**/**Daily**)', 'type' => 'string', 'required' => true, 'example' => 'Monthly', 'docRequired' => true],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '184F6B94-18EE-42D9-B628-A9A895E804F3'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'CallMeasureSummaryReportList' => [
                                'type' => 'object',
                                'itemNode' => true,
                                'properties' => [
                                    'CallMeasureSummaryReport' => [
                                        'description' => '报表',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'Day' => ['description' => '日期', 'type' => 'string', 'example' => '2'],
                                                'Year' => ['description' => '年份', 'type' => 'string', 'example' => '2018'],
                                                'InboundDurationByMinute' => ['description' => '呼入通话时长/分钟', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'OutboundCount' => ['description' => '呼出接通次数', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'OutboundDurationByMinute' => ['description' => '呼出通话时长/分钟', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'InboundCount' => ['description' => '呼入接通次数', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'Month' => ['description' => '月份', 'type' => 'string', 'example' => '10'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"184F6B94-18EE-42D9-B628-A9A895E804F3\\",\\n  \\"Success\\": true,\\n  \\"CallMeasureSummaryReportList\\": {\\n    \\"CallMeasureSummaryReport\\": [\\n      {\\n        \\"Day\\": \\"2\\",\\n        \\"Year\\": \\"2018\\",\\n        \\"InboundDurationByMinute\\": 0,\\n        \\"OutboundCount\\": 0,\\n        \\"OutboundDurationByMinute\\": 0,\\n        \\"InboundCount\\": 0,\\n        \\"Month\\": \\"10\\"\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<ListCallMeasureSummaryReportsResponse>\\r\\n    <CallMeasureSummaryReportList>\\r\\n        <CallMeasureSummaryReport>\\r\\n            <Year>2018</Year>\\r\\n            <InboundDurationByMinute>0</InboundDurationByMinute>\\r\\n            <OutboundCount>0</OutboundCount>\\r\\n            <InboundCount>0</InboundCount>\\r\\n            <OutboundDurationByMinute>0</OutboundDurationByMinute>\\r\\n            <Day>1</Day>\\r\\n            <Month>10</Month>\\r\\n        </CallMeasureSummaryReport>\\r\\n        <CallMeasureSummaryReport>\\r\\n            <Year>2018</Year>\\r\\n            <InboundDurationByMinute>0</InboundDurationByMinute>\\r\\n            <OutboundCount>0</OutboundCount>\\r\\n            <InboundCount>0</InboundCount>\\r\\n            <OutboundDurationByMinute>0</OutboundDurationByMinute>\\r\\n            <Day>2</Day>\\r\\n            <Month>10</Month>\\r\\n        </CallMeasureSummaryReport>\\r\\n    </CallMeasureSummaryReportList>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <RequestId>184F6B94-18EE-42D9-B628-A9A895E804F3</RequestId>\\r\\n    <Success>true</Success>\\r\\n    <Code>OK</Code>\\r\\n</ListCallMeasureSummaryReportsResponse>","errorExample":""}]',
            'title' => '按月或按天查询呼叫计量数据列表',
        ],
        'GetCallMeasureSummaryReport' => [
            'summary' => '查询某天或某月各个号码的呼叫计量数据列表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'IntervalType',
                    'in' => 'query',
                    'schema' => ['description' => '按月查询或者按天查询(**Monthly** | **Daily**)', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'Monthly'],
                ],
                [
                    'name' => 'Year',
                    'in' => 'query',
                    'schema' => ['description' => '年份', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '2019'],
                ],
                [
                    'name' => 'Month',
                    'in' => 'query',
                    'schema' => ['description' => '月份', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '12'],
                ],
                [
                    'name' => 'Day',
                    'in' => 'query',
                    'schema' => ['description' => '日期', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '20'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，默认1。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，默认50，最大100。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '50'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'BF268B34-09C2-43FD-BAC4-5D31EA633111'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'SummaryReport' => [
                                'description' => '当天或当月的汇总报表',
                                'type' => 'object',
                                'properties' => [
                                    'Day' => ['description' => '日期', 'type' => 'integer', 'format' => 'int32', 'example' => '20'],
                                    'Year' => ['description' => '年份', 'type' => 'integer', 'format' => 'int32', 'example' => '2018'],
                                    'InboundDurationByMinute' => ['description' => '呼入通话时长/分钟', 'type' => 'integer', 'format' => 'int64', 'example' => '47'],
                                    'OutboundCount' => ['description' => '呼出接通次数', 'type' => 'integer', 'format' => 'int64', 'example' => '65'],
                                    'OutboundDurationByMinute' => ['description' => '呼出通话时长/分钟', 'type' => 'integer', 'format' => 'int64', 'example' => '3390'],
                                    'InboundCount' => ['description' => '呼入接通次数', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                    'Month' => ['description' => '月份', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                ],
                            ],
                            'NumberReports' => [
                                'description' => '号码计量数据报表',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'example' => '50'],
                                    'TotalCount' => ['description' => '个数', 'type' => 'integer', 'format' => 'int32', 'example' => '22'],
                                    'List' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'NumberReport' => [
                                                'description' => '号码报表列表',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Day' => ['description' => '日期', 'type' => 'integer', 'format' => 'int32', 'example' => '31'],
                                                        'Year' => ['description' => '年份', 'type' => 'integer', 'format' => 'int32', 'example' => '2018'],
                                                        'InboundDurationByMinute' => ['description' => '呼入通话时长/分钟', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'OutboundCount' => ['description' => '呼出接通次数', 'type' => 'integer', 'format' => 'int64', 'example' => '18'],
                                                        'OutboundDurationByMinute' => ['description' => '呼出通话时长/分钟', 'type' => 'integer', 'format' => 'int64', 'example' => '2108'],
                                                        'Number' => ['description' => '号码', 'type' => 'string', 'example' => '07318888****'],
                                                        'InboundCount' => ['description' => '呼入接通次数', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'Month' => ['description' => '月份', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"BF268B34-09C2-43FD-BAC4-5D31EA633111\\",\\n  \\"Success\\": true,\\n  \\"SummaryReport\\": {\\n    \\"Day\\": 20,\\n    \\"Year\\": 2018,\\n    \\"InboundDurationByMinute\\": 47,\\n    \\"OutboundCount\\": 65,\\n    \\"OutboundDurationByMinute\\": 3390,\\n    \\"InboundCount\\": 1,\\n    \\"Month\\": 10\\n  },\\n  \\"NumberReports\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 50,\\n    \\"TotalCount\\": 22,\\n    \\"List\\": {\\n      \\"NumberReport\\": [\\n        {\\n          \\"Day\\": 31,\\n          \\"Year\\": 2018,\\n          \\"InboundDurationByMinute\\": 0,\\n          \\"OutboundCount\\": 18,\\n          \\"OutboundDurationByMinute\\": 2108,\\n          \\"Number\\": \\"07318888****\\",\\n          \\"InboundCount\\": 0,\\n          \\"Month\\": 10\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<NumberReports>\\n    <TotalCount>22</TotalCount>\\n    <PageSize>50</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <NumberReport>\\n            <InboundCount>0</InboundCount>\\n            <InboundDurationByMinute>0</InboundDurationByMinute>\\n            <Month>10</Month>\\n            <OutboundDurationByMinute>2108</OutboundDurationByMinute>\\n            <Year>2018</Year>\\n            <Number>07318888****</Number>\\n            <OutboundCount>18</OutboundCount>\\n            <Day>31</Day>\\n        </NumberReport>\\n    </List>\\n</NumberReports>\\n<SummaryReport>\\n    <InboundCount>1</InboundCount>\\n    <InboundDurationByMinute>47</InboundDurationByMinute>\\n    <Month>10</Month>\\n    <OutboundDurationByMinute>3390</OutboundDurationByMinute>\\n    <Year>2018</Year>\\n    <OutboundCount>65</OutboundCount>\\n    <Day>20</Day>\\n</SummaryReport>\\n<Message>无</Message>\\n<RequestId>BF268B34-09C2-43FD-BAC4-5D31EA633111</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '查询号码呼叫计量数据列表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'GetInstanceSummaryReport' => [
            'summary' => '实例汇总报表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1c450'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '起始日期，格式yyyy-MM-dd HH:mm:ss，不得早于6个月前的时间点。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '2019-09-09 11:11:11'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '终止日期，格式yyyy-MM-dd HH:mm:ss。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '2019-09-09 11:11:11'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '2'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '24BE19E8-BF7D-4992-A35E-15EBA874F2E5'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'InstanceSummaryReport' => [
                                'description' => '报表',
                                'type' => 'object',
                                'properties' => [
                                    'InstanceId' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1c450'],
                                    'Overall' => [
                                        'description' => '整体指标',
                                        'type' => 'object',
                                        'properties' => [
                                            'TotalLoggedInTime' => ['description' => '总登录时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '46914'],
                                            'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '109'],
                                            'OccupancyRate' => ['description' => '座席利用率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0.003922070376574993'],
                                            'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '75'],
                                            'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '16'],
                                            'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '9'],
                                            'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '13'],
                                            'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                            'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxReadyTime' => ['description' => '最大就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '21194'],
                                            'AverageReadyTime' => ['description' => '平均就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1608'],
                                            'TotalBreakTime' => ['description' => '总小休时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                            'TotalReadyTime' => ['description' => '总就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '46644'],
                                            'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '51'],
                                            'TotalCalls' => ['description' => '总电话接待量。包括应答的呼入电话和接通的呼出电话。', 'type' => 'integer', 'format' => 'int64', 'example' => '8'],
                                        ],
                                    ],
                                    'Inbound' => [
                                        'description' => '呼入指标',
                                        'type' => 'object',
                                        'properties' => [
                                            'CallsIncomingLine' => ['description' => '电话进线量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AverageRingTime' => ['description' => '平均振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsHandled' => ['description' => '电话应答数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsAbandonedInIVR' => ['description' => 'IVR放弃量,即电话进入IVR流程之后在IVR环节放弃。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AverageWaitTime' => ['description' => '平均等待时长，平均每通电话的坐席接起时等待时长。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsIncomingQueue' => ['description' => '技能组进线量,即电话进入技能组量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'TotalWaitTime' => ['description' => '总等待时长，等待时长是指来电进入队列开始算到坐席接起之间的耗时。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'string', 'example' => '0'],
                                            'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsIncomingIVR' => ['description' => 'IVR进线量,即电话进入IVR流程。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsOffered' => ['description' => '电话呼入数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxWaitTime' => ['description' => '最大等待时长，所有坐席接起通话里面最大等待时长。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'ServiceLevel20' => ['description' => '服务水平，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'HandleRate' => ['description' => '应答率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsAbandonedInQueue' => ['description' => '队列放弃量,即电话进入技能组之后在排队环节放弃。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                        ],
                                    ],
                                    'Outbound' => [
                                        'description' => '呼出指标',
                                        'type' => 'object',
                                        'properties' => [
                                            'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '109'],
                                            'MaxDialingTime' => ['description' => '最大拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '22'],
                                            'CallsDialed' => ['description' => '电话拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '10'],
                                            'CallsAnswered' => ['description' => '电话接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '8'],
                                            'AnswerRate' => ['description' => '接通率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0.800000011920929'],
                                            'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '75'],
                                            'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '16'],
                                            'TotalDialingTime' => ['description' => '总拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '135'],
                                            'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '13'],
                                            'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '9'],
                                            'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                            'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '51'],
                                            'AverageDialingTime' => ['description' => '平均拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '13'],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"24BE19E8-BF7D-4992-A35E-15EBA874F2E5\\",\\n  \\"Success\\": true,\\n  \\"InstanceSummaryReport\\": {\\n    \\"InstanceId\\": \\"b0eb2742-f37e-4c67-82d4-25c651c1c450\\",\\n    \\"Overall\\": {\\n      \\"TotalLoggedInTime\\": 46914,\\n      \\"TotalTalkTime\\": 109,\\n      \\"OccupancyRate\\": 0.003922070376574993,\\n      \\"TotalWorkTime\\": 75,\\n      \\"MaxWorkTime\\": 16,\\n      \\"AverageWorkTime\\": 9,\\n      \\"AverageTalkTime\\": 13,\\n      \\"SatisfactionIndex\\": 0,\\n      \\"SatisfactionSurveysOffered\\": 1,\\n      \\"SatisfactionSurveysResponded\\": 0,\\n      \\"MaxReadyTime\\": 21194,\\n      \\"AverageReadyTime\\": 1608,\\n      \\"TotalBreakTime\\": 1,\\n      \\"TotalReadyTime\\": 46644,\\n      \\"MaxTalkTime\\": 51,\\n      \\"TotalCalls\\": 8\\n    },\\n    \\"Inbound\\": {\\n      \\"CallsIncomingLine\\": 0,\\n      \\"AverageRingTime\\": 0,\\n      \\"CallsHandled\\": 0,\\n      \\"TotalWorkTime\\": 0,\\n      \\"CallsAbandonedInIVR\\": 0,\\n      \\"MaxWorkTime\\": 0,\\n      \\"AverageWaitTime\\": 0,\\n      \\"CallsIncomingQueue\\": 0,\\n      \\"AverageWorkTime\\": 0,\\n      \\"SatisfactionIndex\\": 0,\\n      \\"TotalWaitTime\\": 0,\\n      \\"TotalRingTime\\": 0,\\n      \\"MaxTalkTime\\": \\"0\\",\\n      \\"MaxRingTime\\": 0,\\n      \\"CallsIncomingIVR\\": 0,\\n      \\"TotalTalkTime\\": 0,\\n      \\"CallsOffered\\": 0,\\n      \\"MaxWaitTime\\": 0,\\n      \\"ServiceLevel20\\": 0,\\n      \\"AverageTalkTime\\": 0,\\n      \\"SatisfactionSurveysOffered\\": 0,\\n      \\"HandleRate\\": 0,\\n      \\"SatisfactionSurveysResponded\\": 0,\\n      \\"CallsAbandonedInQueue\\": 0\\n    },\\n    \\"Outbound\\": {\\n      \\"TotalTalkTime\\": 109,\\n      \\"MaxDialingTime\\": 22,\\n      \\"CallsDialed\\": 10,\\n      \\"CallsAnswered\\": 8,\\n      \\"AnswerRate\\": 0.800000011920929,\\n      \\"TotalWorkTime\\": 75,\\n      \\"MaxWorkTime\\": 16,\\n      \\"TotalDialingTime\\": 135,\\n      \\"AverageTalkTime\\": 13,\\n      \\"AverageWorkTime\\": 9,\\n      \\"SatisfactionIndex\\": 0,\\n      \\"SatisfactionSurveysOffered\\": 1,\\n      \\"SatisfactionSurveysResponded\\": 0,\\n      \\"MaxTalkTime\\": 51,\\n      \\"AverageDialingTime\\": 13\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<code>OK</code>\\n<requestId>24BE19E8-BF7D-4992-A35E-15EBA874F2E5</requestId>\\n<success>true</success>\\n<instanceSummaryReport>\\n    <instanceId>b0eb2742-f37e-4c67-82d4-25c651c1c450</instanceId>\\n    <inbound>\\n        <callsIncomingLine>0</callsIncomingLine>\\n        <callsIncomingIVR>0</callsIncomingIVR>\\n        <callsAbandonedInIVR>0</callsAbandonedInIVR>\\n        <callsIncomingQueue>0</callsIncomingQueue>\\n        <callsAbandonedInQueue>0</callsAbandonedInQueue>\\n        <maxTalkTime>0</maxTalkTime>\\n        <averageTalkTime>0</averageTalkTime>\\n        <totalWorkTime>0</totalWorkTime>\\n        <callsOffered>0</callsOffered>\\n        <callsHandled>0</callsHandled>\\n        <serviceLevel20>0</serviceLevel20>\\n        <averageRingTime>0</averageRingTime>\\n        <satisfactionSurveysResponded>0</satisfactionSurveysResponded>\\n        <satisfactionIndex>0</satisfactionIndex>\\n        <totalRingTime>0</totalRingTime>\\n        <totalTalkTime>0</totalTalkTime>\\n        <maxWorkTime>0</maxWorkTime>\\n        <averageWorkTime>0</averageWorkTime>\\n        <satisfactionSurveysOffered>0</satisfactionSurveysOffered>\\n        <handleRate>0</handleRate>\\n        <maxRingTime>0</maxRingTime>\\n        <maxWaitTime>0</maxWaitTime>\\n        <averageWaitTime>0</averageWaitTime>\\n        <totalWaitTime>0</totalWaitTime>\\n    </inbound>\\n    <outbound>\\n        <maxTalkTime>51</maxTalkTime>\\n        <averageTalkTime>13</averageTalkTime>\\n        <totalWorkTime>75</totalWorkTime>\\n        <maxDialingTime>22</maxDialingTime>\\n        <callsDialed>10</callsDialed>\\n        <averageDialingTime>13</averageDialingTime>\\n        <satisfactionSurveysResponded>0</satisfactionSurveysResponded>\\n        <satisfactionIndex>0</satisfactionIndex>\\n        <totalDialingTime>135</totalDialingTime>\\n        <answerRate>0.800000011920929</answerRate>\\n        <callsAnswered>8</callsAnswered>\\n        <totalTalkTime>109</totalTalkTime>\\n        <maxWorkTime>16</maxWorkTime>\\n        <averageWorkTime>9</averageWorkTime>\\n        <satisfactionSurveysOffered>1</satisfactionSurveysOffered>\\n    </outbound>\\n    <overall>\\n        <maxReadyTime>21194</maxReadyTime>\\n        <maxTalkTime>51</maxTalkTime>\\n        <averageTalkTime>13</averageTalkTime>\\n        <totalWorkTime>75</totalWorkTime>\\n        <totalLoggedInTime>46914</totalLoggedInTime>\\n        <totalReadyTime>46644</totalReadyTime>\\n        <totalBreakTime>1</totalBreakTime>\\n        <satisfactionSurveysResponded>0</satisfactionSurveysResponded>\\n        <satisfactionIndex>0</satisfactionIndex>\\n        <totalCalls>8</totalCalls>\\n        <averageReadyTime>1608</averageReadyTime>\\n        <totalTalkTime>109</totalTalkTime>\\n        <maxWorkTime>16</maxWorkTime>\\n        <averageWorkTime>9</averageWorkTime>\\n        <occupancyRate>0.003922070376574993</occupancyRate>\\n        <satisfactionSurveysOffered>1</satisfactionSurveysOffered>\\n    </overall>\\n</instanceSummaryReport>\\n<httpStatusCode>200</httpStatusCode>","errorExample":""}]',
            'title' => '实例汇总报表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'GetInstanceSummaryReportByInterval' => [
            'summary' => '调用GetInstanceSummaryReportByInterval汇总实例分段报表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1c450'],
                ],
                [
                    'name' => 'Interval',
                    'in' => 'query',
                    'schema' => ['description' => '间隔类型。'."\n"
                        ."\n"
                        .'- Daily:天'."\n"
                        .'- Minute5:5分钟', 'type' => 'string', 'required' => false, 'example' => 'Daily'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '起始日期，格式yyyy-MM-dd HH:mm:ss，不得早于6个月前的时间点', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '2019-09-09 11:11:11'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '终止日期，格式yyyy-MM-dd HH:mm:ss', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '2019-09-09 11:11:11'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '2'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '01B12EE4-6AF2-4730-8B78-EC15F4E5C025'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'InstanceTimeIntervalReport' => [
                                'description' => '报表',
                                'type' => 'object',
                                'properties' => [
                                    'InstanceId' => ['description' => '呼叫中心实例ID。', 'type' => 'string', 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1c450'],
                                    'IntervalList' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'InstanceSummaryReport' => [
                                                'description' => '分段报表。',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'InstanceId' => ['description' => '呼叫中心实例ID。', 'type' => 'string', 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1c450'],
                                                        'Timestamp' => ['description' => '分段统计的开始时间。', 'type' => 'string', 'example' => '2020-11-14 10:45:00'],
                                                        'Overall' => [
                                                            'description' => '整体指标。',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'TotalLoggedInTime' => ['description' => '总登录时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '49'],
                                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '6'],
                                                                'OccupancyRate' => ['description' => '座席利用率。', 'type' => 'number', 'format' => 'float', 'example' => '0.44897958636283275'],
                                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '16'],
                                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '16'],
                                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '16'],
                                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '6'],
                                                                'SatisfactionIndex' => ['description' => '满意度指数。', 'type' => 'number', 'format' => 'float', 'example' => '1'],
                                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                                'MaxReadyTime' => ['description' => '最大就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '12'],
                                                                'AverageReadyTime' => ['description' => '平均就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '6'],
                                                                'TotalBreakTime' => ['description' => '总小休时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalReadyTime' => ['description' => '总就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '12'],
                                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '6'],
                                                                'TotalCalls' => ['description' => '总电话接待量。包括应答的呼入电话和接通的呼出电话。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                            ],
                                                        ],
                                                        'Inbound' => [
                                                            'description' => '呼入指标。',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'CallsIncomingLine' => ['description' => '电话进线量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageRingTime' => ['description' => '平均振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'CallsHandled' => ['description' => '电话应答数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'CallsAbandonedInIVR' => ['description' => 'IVR放弃量,即电话进入IVR流程之后在IVR环节放弃。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageWaitTime' => ['description' => '平均等待时长(等待时长=振铃时长+队列等待时长)，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'CallsIncomingQueue' => ['description' => '技能组进线量,即电话进入技能组量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionIndex' => ['description' => '满意度指数。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'TotalWaitTime' => ['description' => '总等待时长(等待时长=振铃时长+队列等待时长)，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'string', 'example' => '0'],
                                                                'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'CallsIncomingIVR' => ['description' => 'IVR进线量,即电话进入IVR流程。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'CallsOffered' => ['description' => '电话呼入数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxWaitTime' => ['description' => '最大等待时长(等待时长=振铃时长+队列等待时长)，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'ServiceLevel20' => ['description' => '20s应答率。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'HandleRate' => ['description' => '应答率。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'CallsAbandonedInQueue' => ['description' => '队列放弃量,即电话进入技能组之后在排队环节放弃。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                            ],
                                                        ],
                                                        'Outbound' => [
                                                            'description' => '呼出指标。',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '6'],
                                                                'MaxDialingTime' => ['description' => '最大拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '15'],
                                                                'CallsDialed' => ['description' => '电话拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                                'CallsAnswered' => ['description' => '电话接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                                'AnswerRate' => ['description' => '接通率。', 'type' => 'number', 'format' => 'float', 'example' => '1'],
                                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '16'],
                                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '16'],
                                                                'TotalDialingTime' => ['description' => '总拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '15'],
                                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '6'],
                                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '16'],
                                                                'SatisfactionIndex' => ['description' => '满意度指数。', 'type' => 'number', 'format' => 'float', 'example' => '1'],
                                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '6'],
                                                                'AverageDialingTime' => ['description' => '平均拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '15'],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"01B12EE4-6AF2-4730-8B78-EC15F4E5C025\\",\\n  \\"Success\\": true,\\n  \\"InstanceTimeIntervalReport\\": {\\n    \\"InstanceId\\": \\"b0eb2742-f37e-4c67-82d4-25c651c1c450\\",\\n    \\"IntervalList\\": {\\n      \\"InstanceSummaryReport\\": [\\n        {\\n          \\"InstanceId\\": \\"b0eb2742-f37e-4c67-82d4-25c651c1c450\\",\\n          \\"Timestamp\\": \\"2020-11-14 10:45:00\\",\\n          \\"Overall\\": {\\n            \\"TotalLoggedInTime\\": 49,\\n            \\"TotalTalkTime\\": 6,\\n            \\"OccupancyRate\\": 0.44897958636283275,\\n            \\"TotalWorkTime\\": 16,\\n            \\"MaxWorkTime\\": 16,\\n            \\"AverageWorkTime\\": 16,\\n            \\"AverageTalkTime\\": 6,\\n            \\"SatisfactionIndex\\": 1,\\n            \\"SatisfactionSurveysOffered\\": 1,\\n            \\"SatisfactionSurveysResponded\\": 1,\\n            \\"MaxReadyTime\\": 12,\\n            \\"AverageReadyTime\\": 6,\\n            \\"TotalBreakTime\\": 0,\\n            \\"TotalReadyTime\\": 12,\\n            \\"MaxTalkTime\\": 6,\\n            \\"TotalCalls\\": 1\\n          },\\n          \\"Inbound\\": {\\n            \\"CallsIncomingLine\\": 0,\\n            \\"AverageRingTime\\": 0,\\n            \\"CallsHandled\\": 0,\\n            \\"TotalWorkTime\\": 0,\\n            \\"CallsAbandonedInIVR\\": 0,\\n            \\"MaxWorkTime\\": 0,\\n            \\"AverageWaitTime\\": 0,\\n            \\"CallsIncomingQueue\\": 0,\\n            \\"AverageWorkTime\\": 0,\\n            \\"SatisfactionIndex\\": 0,\\n            \\"TotalWaitTime\\": 0,\\n            \\"TotalRingTime\\": 0,\\n            \\"MaxTalkTime\\": \\"0\\",\\n            \\"MaxRingTime\\": 0,\\n            \\"CallsIncomingIVR\\": 0,\\n            \\"TotalTalkTime\\": 0,\\n            \\"CallsOffered\\": 0,\\n            \\"MaxWaitTime\\": 0,\\n            \\"ServiceLevel20\\": 0,\\n            \\"AverageTalkTime\\": 0,\\n            \\"SatisfactionSurveysOffered\\": 0,\\n            \\"HandleRate\\": 0,\\n            \\"SatisfactionSurveysResponded\\": 0,\\n            \\"CallsAbandonedInQueue\\": 0\\n          },\\n          \\"Outbound\\": {\\n            \\"TotalTalkTime\\": 6,\\n            \\"MaxDialingTime\\": 15,\\n            \\"CallsDialed\\": 1,\\n            \\"CallsAnswered\\": 1,\\n            \\"AnswerRate\\": 1,\\n            \\"TotalWorkTime\\": 16,\\n            \\"MaxWorkTime\\": 16,\\n            \\"TotalDialingTime\\": 15,\\n            \\"AverageTalkTime\\": 6,\\n            \\"AverageWorkTime\\": 16,\\n            \\"SatisfactionIndex\\": 1,\\n            \\"SatisfactionSurveysOffered\\": 1,\\n            \\"SatisfactionSurveysResponded\\": 1,\\n            \\"MaxTalkTime\\": 6,\\n            \\"AverageDialingTime\\": 15\\n          }\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<InstanceTimeIntervalReport>\\n    <InstanceId>b0eb2742-f37e-4c67-82d4-25c651c1c450</InstanceId>\\n    <IntervalList>\\n        <InstanceSummaryReport>\\n            <InstanceId>b0eb2742-f37e-4c67-82d4-25c651c1c450</InstanceId>\\n            <Timestamp>2020-11-14 10:45:00</Timestamp>\\n        </InstanceSummaryReport>\\n        <InstanceSummaryReport>\\n            <Inbound>\\n                <ServiceLevel20>0</ServiceLevel20>\\n                <CallsAbandonedInQueue>0</CallsAbandonedInQueue>\\n                <TotalWorkTime>0</TotalWorkTime>\\n                <CallsIncomingLine>0</CallsIncomingLine>\\n                <MaxRingTime>0</MaxRingTime>\\n                <CallsOffered>0</CallsOffered>\\n                <SatisfactionIndex>0</SatisfactionIndex>\\n                <CallsIncomingQueue>0</CallsIncomingQueue>\\n                <TotalRingTime>0</TotalRingTime>\\n                <HandleRate>0</HandleRate>\\n                <AverageWaitTime>0</AverageWaitTime>\\n                <TotalTalkTime>0</TotalTalkTime>\\n                <MaxTalkTime>0</MaxTalkTime>\\n                <AverageTalkTime>0</AverageTalkTime>\\n                <CallsAbandonedInIVR>0</CallsAbandonedInIVR>\\n                <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n                <CallsHandled>0</CallsHandled>\\n                <CallsIncomingIVR>0</CallsIncomingIVR>\\n                <MaxWaitTime/>\\n                <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n                <AverageRingTime>0</AverageRingTime>\\n                <TotalWaitTime/>\\n                <AverageWorkTime>0</AverageWorkTime>\\n                <MaxWorkTime>0</MaxWorkTime>\\n            </Inbound>\\n            <Overall>\\n                <TotalReadyTime>12</TotalReadyTime>\\n                <TotalBreakTime>0</TotalBreakTime>\\n                <TotalCalls>1</TotalCalls>\\n                <TotalWorkTime>16</TotalWorkTime>\\n                <SatisfactionSurveysOffered>1</SatisfactionSurveysOffered>\\n                <SatisfactionIndex>1</SatisfactionIndex>\\n                <SatisfactionSurveysResponded>1</SatisfactionSurveysResponded>\\n                <TotalTalkTime>6</TotalTalkTime>\\n                <AverageReadyTime>6</AverageReadyTime>\\n                <TotalLoggedInTime>49</TotalLoggedInTime>\\n                <MaxTalkTime>6</MaxTalkTime>\\n                <AverageWorkTime>16</AverageWorkTime>\\n                <MaxReadyTime>12</MaxReadyTime>\\n                <MaxWorkTime>16</MaxWorkTime>\\n                <AverageTalkTime>6</AverageTalkTime>\\n                <OccupancyRate>0.44897958636283275</OccupancyRate>\\n            </Overall>\\n            <Outbound>\\n                <TotalDialingTime>15</TotalDialingTime>\\n                <TotalWorkTime>16</TotalWorkTime>\\n                <SatisfactionSurveysOffered>1</SatisfactionSurveysOffered>\\n                <SatisfactionIndex>1</SatisfactionIndex>\\n                <SatisfactionSurveysResponded>1</SatisfactionSurveysResponded>\\n                <AverageDialingTime>15</AverageDialingTime>\\n                <CallsAnswered>1</CallsAnswered>\\n                <TotalTalkTime>6</TotalTalkTime>\\n                <CallsDialed>1</CallsDialed>\\n                <MaxDialingTime>15</MaxDialingTime>\\n                <MaxTalkTime>6</MaxTalkTime>\\n                <AverageWorkTime>16</AverageWorkTime>\\n                <MaxWorkTime>16</MaxWorkTime>\\n                <AverageTalkTime>6</AverageTalkTime>\\n                <AnswerRate>1</AnswerRate>\\n            </Outbound>\\n        </InstanceSummaryReport>\\n    </IntervalList>\\n</InstanceTimeIntervalReport>\\n<Message>无</Message>\\n<RequestId>01B12EE4-6AF2-4730-8B78-EC15F4E5C025</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '实例分段汇总报表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'GetInstanceSummaryReportSinceMidnight' => [
            'summary' => '实例当日的汇总报表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1xxxx'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '2'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '8707EB29-BAED-4302-B999-40BA61877437'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'InstanceSummaryReport' => [
                                'description' => '报表',
                                'type' => 'object',
                                'properties' => [
                                    'InstanceId' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1xxxx'],
                                    'Timestamp' => ['description' => '日期，格式yyyy-MM-dd HH:mm:ss', 'type' => 'string', 'example' => '2018-09-13 00:00:00'],
                                    'Overall' => [
                                        'description' => '整体指标',
                                        'type' => 'object',
                                        'properties' => [
                                            'TotalLoggedInTime' => ['description' => '总登录时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'OccupancyRate' => ['description' => '座席利用率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxReadyTime' => ['description' => '最大就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AverageReadyTime' => ['description' => '平均就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalBreakTime' => ['description' => '总小休时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalReadyTime' => ['description' => '总就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalCalls' => ['description' => '总电话接待量。包括应答的呼入电话和接通的呼出电话。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                        ],
                                    ],
                                    'Inbound' => [
                                        'description' => '呼入指标',
                                        'type' => 'object',
                                        'properties' => [
                                            'CallsIncomingLine' => ['description' => '电话进线量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AverageRingTime' => ['description' => '平均振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsHandled' => ['description' => '电话应答数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsAbandonedInIVR' => ['description' => 'IVR放弃量,即电话进入IVR流程之后在IVR环节放弃。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AverageWaitTime' => ['description' => '平均等待时长，平均每通电话的坐席接起时等待时长。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsIncomingQueue' => ['description' => '技能组进线量,即电话进入技能组量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'TotalWaitTime' => ['description' => '总等待时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'string', 'example' => '0'],
                                            'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsIncomingIVR' => ['description' => 'IVR进线量,即电话进入IVR流程。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsOffered' => ['description' => '电话呼入数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxWaitTime' => ['description' => '最大等待时长，所有坐席接起通话里面最大等待时长。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'ServiceLevel20' => ['description' => '服务水平，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'HandleRate' => ['description' => '应答率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsAbandonedInQueue' => ['description' => '队列放弃量,即电话进入技能组之后在排队环节放弃。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                        ],
                                    ],
                                    'Outbound' => [
                                        'description' => '呼出指标',
                                        'type' => 'object',
                                        'properties' => [
                                            'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxDialingTime' => ['description' => '最大拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsDialed' => ['description' => '电话拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsAnswered' => ['description' => '电话接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AnswerRate' => ['description' => '接通率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalDialingTime' => ['description' => '总拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AverageDialingTime' => ['description' => '平均拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"8707EB29-BAED-4302-B999-40BA61877437\\",\\n  \\"Success\\": true,\\n  \\"InstanceSummaryReport\\": {\\n    \\"InstanceId\\": \\"b0eb2742-f37e-4c67-82d4-25c651c1xxxx\\",\\n    \\"Timestamp\\": \\"2018-09-13 00:00:00\\",\\n    \\"Overall\\": {\\n      \\"TotalLoggedInTime\\": 0,\\n      \\"TotalTalkTime\\": 0,\\n      \\"OccupancyRate\\": 0,\\n      \\"TotalWorkTime\\": 0,\\n      \\"MaxWorkTime\\": 0,\\n      \\"AverageWorkTime\\": 0,\\n      \\"AverageTalkTime\\": 0,\\n      \\"SatisfactionIndex\\": 0,\\n      \\"SatisfactionSurveysOffered\\": 0,\\n      \\"SatisfactionSurveysResponded\\": 0,\\n      \\"MaxReadyTime\\": 0,\\n      \\"AverageReadyTime\\": 0,\\n      \\"TotalBreakTime\\": 0,\\n      \\"TotalReadyTime\\": 0,\\n      \\"MaxTalkTime\\": 0,\\n      \\"TotalCalls\\": 0\\n    },\\n    \\"Inbound\\": {\\n      \\"CallsIncomingLine\\": 0,\\n      \\"AverageRingTime\\": 0,\\n      \\"CallsHandled\\": 0,\\n      \\"TotalWorkTime\\": 0,\\n      \\"CallsAbandonedInIVR\\": 0,\\n      \\"MaxWorkTime\\": 0,\\n      \\"AverageWaitTime\\": 0,\\n      \\"CallsIncomingQueue\\": 0,\\n      \\"AverageWorkTime\\": 0,\\n      \\"SatisfactionIndex\\": 0,\\n      \\"TotalWaitTime\\": 0,\\n      \\"TotalRingTime\\": 0,\\n      \\"MaxTalkTime\\": \\"0\\",\\n      \\"MaxRingTime\\": 0,\\n      \\"CallsIncomingIVR\\": 0,\\n      \\"TotalTalkTime\\": 0,\\n      \\"CallsOffered\\": 0,\\n      \\"MaxWaitTime\\": 0,\\n      \\"ServiceLevel20\\": 0,\\n      \\"AverageTalkTime\\": 0,\\n      \\"SatisfactionSurveysOffered\\": 0,\\n      \\"HandleRate\\": 0,\\n      \\"SatisfactionSurveysResponded\\": 0,\\n      \\"CallsAbandonedInQueue\\": 0\\n    },\\n    \\"Outbound\\": {\\n      \\"TotalTalkTime\\": 0,\\n      \\"MaxDialingTime\\": 0,\\n      \\"CallsDialed\\": 0,\\n      \\"CallsAnswered\\": 0,\\n      \\"AnswerRate\\": 0,\\n      \\"TotalWorkTime\\": 0,\\n      \\"MaxWorkTime\\": 0,\\n      \\"TotalDialingTime\\": 0,\\n      \\"AverageTalkTime\\": 0,\\n      \\"AverageWorkTime\\": 0,\\n      \\"SatisfactionIndex\\": 0,\\n      \\"SatisfactionSurveysOffered\\": 0,\\n      \\"SatisfactionSurveysResponded\\": 0,\\n      \\"MaxTalkTime\\": 0,\\n      \\"AverageDialingTime\\": 0\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>8707EB29-BAED-4302-B999-40BA61877437</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<InstanceSummaryReport>\\n    <InstanceId>b0eb2742-f37e-4c67-82d4-25c651c1xxxx</InstanceId>\\n    <Timestamp>2018-09-13 00:00:00</Timestamp>\\n    <Overall>\\n        <TotalReadyTime>0</TotalReadyTime>\\n        <TotalBreakTime>0</TotalBreakTime>\\n        <TotalCalls>0</TotalCalls>\\n        <TotalWorkTime>0</TotalWorkTime>\\n        <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n        <SatisfactionIndex>0</SatisfactionIndex>\\n        <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n        <TotalTalkTime>0</TotalTalkTime>\\n        <AverageReadyTime>0</AverageReadyTime>\\n        <TotalLoggedInTime>0</TotalLoggedInTime>\\n        <MaxTalkTime>0</MaxTalkTime>\\n        <AverageWorkTime>0</AverageWorkTime>\\n        <MaxReadyTime>0</MaxReadyTime>\\n        <MaxWorkTime>0</MaxWorkTime>\\n        <AverageTalkTime>0</AverageTalkTime>\\n        <OccupancyRate>0</OccupancyRate>\\n    </Overall>\\n    <Inbound>\\n        <ServiceLevel20>0</ServiceLevel20>\\n        <CallsAbandonedInQueue>0</CallsAbandonedInQueue>\\n        <TotalWorkTime>0</TotalWorkTime>\\n        <CallsIncomingLine>0</CallsIncomingLine>\\n        <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n        <MaxRingTime>0</MaxRingTime>\\n        <CallsOffered>0</CallsOffered>\\n        <SatisfactionIndex>0</SatisfactionIndex>\\n        <CallsIncomingQueue>0</CallsIncomingQueue>\\n        <CallsHandled>0</CallsHandled>\\n        <CallsIncomingIVR>0</CallsIncomingIVR>\\n        <MaxWaitTime>0</MaxWaitTime>\\n        <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n        <TotalRingTime>0</TotalRingTime>\\n        <HandleRate>0</HandleRate>\\n        <AverageWaitTime>0</AverageWaitTime>\\n        <TotalTalkTime>0</TotalTalkTime>\\n        <AverageRingTime>0</AverageRingTime>\\n        <TotalWaitTime>0</TotalWaitTime>\\n        <MaxTalkTime>0</MaxTalkTime>\\n        <AverageWorkTime>0</AverageWorkTime>\\n        <MaxWorkTime>0</MaxWorkTime>\\n        <AverageTalkTime>0</AverageTalkTime>\\n        <CallsAbandonedInIVR>0</CallsAbandonedInIVR>\\n    </Inbound>\\n    <Outbound>\\n        <TotalDialingTime>0</TotalDialingTime>\\n        <TotalWorkTime>0</TotalWorkTime>\\n        <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n        <SatisfactionIndex>0</SatisfactionIndex>\\n        <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n        <AverageDialingTime>0</AverageDialingTime>\\n        <CallsAnswered>0</CallsAnswered>\\n        <TotalTalkTime>0</TotalTalkTime>\\n        <CallsDialed>0</CallsDialed>\\n        <MaxDialingTime>0</MaxDialingTime>\\n        <MaxTalkTime>0</MaxTalkTime>\\n        <AverageWorkTime>0</AverageWorkTime>\\n        <MaxWorkTime>0</MaxWorkTime>\\n        <AverageTalkTime>0</AverageTalkTime>\\n        <AnswerRate>0</AnswerRate>\\n    </Outbound>\\n</InstanceSummaryReport>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '实例当日汇总报表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'CreateUser' => [
            'summary' => '创建用户。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'DisplayName',
                    'in' => 'query',
                    'schema' => ['description' => '用户的全名', 'type' => 'string', 'required' => true, 'example' => '张先生'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '待创建用户的呼叫中心实例ID', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                ],
                [
                    'name' => 'LoginName',
                    'in' => 'query',
                    'schema' => ['description' => '用户登录名', 'type' => 'string', 'required' => true, 'example' => 'yourUserName'],
                ],
                [
                    'name' => 'Phone',
                    'in' => 'query',
                    'schema' => ['description' => '用户电话号码', 'type' => 'string', 'required' => false, 'example' => '1886666****'],
                ],
                [
                    'name' => 'Email',
                    'in' => 'query',
                    'schema' => ['description' => '用户电子邮件地址。'."\n"
                        ."\n"
                        .'新建成功后会发送邮件，邮件中包含呼叫中心登录地址，以及用户名密码。', 'type' => 'string', 'required' => true, 'example' => 'username@example.com'],
                ],
                [
                    'name' => 'PrivateOutboundNumberId',
                    'in' => 'query',
                    'schema' => ['description' => '个人外呼号码的PhoneNumberId', 'type' => 'string', 'required' => false, 'example' => 'a08d255e-12a5-48f8-93e0-6b8e1b6d****'],
                ],
                [
                    'name' => 'RoleId',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '指定待创建用户的角色，需传入角色ID',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => true,
                        'example' => '4c2e158e-ddd9-464a-a3fc-338eca102***',
                        'maxItems' => 99,
                    ],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '指定待创建用户绑定的技能组ID。'."\n"
                            ."\n"
                            .'SkillGroupId.1意为只绑定到一个技能组中，如果绑定多个技能组，则需要传多个，例如 SkillGroupId.1、SkillGroupId.2、SkillGroupId.3，以此类推。',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => false,
                        'example' => '0ead7334-83e7-42a0-a5bd-c2ef9f18****',
                        'maxItems' => 99,
                    ],
                ],
                [
                    'name' => 'SkillLevel',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '待创建用户所加入的技能组对应的技能组等级。'."\n"
                            ."\n\n"
                            .'SkillLevel.1表示为SkillGroupId.1的技能组等级，如果SkillGroupId为多个，则SkillLevel也需要多个，并且数量需要保持一致，具体请参考下方的请求示例。',
                        'type' => 'array',
                        'items' => ['type' => 'integer', 'format' => 'int32'],
                        'required' => false,
                        'example' => '4',
                        'maxItems' => 99,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '4A2E1761-8C19-4788-BA76-6C8902A6D5E9'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'UserId' => ['description' => '新创建的用户信息。'."\n"
                                ."\n\n"
                                .'> 这里是RAM子账号在呼叫中心实例的唯一标识并非RamId，即UUID。', 'type' => 'string', 'example' => '7ed274a5-6351-4dbd-9f13-6ac63c8e****'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"RequestId\\": \\"4A2E1761-8C19-4788-BA76-6C8902A6D5E9\\",\\n  \\"Success\\": true,\\n  \\"UserId\\": \\"7ed274a5-6351-4dbd-9f13-6ac63c8e****\\",\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\"\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>4A2E1761-8C19-4788-BA76-6C8902A6D5E9</RequestId>\\n<UserId>7ed274a5-6351-4dbd-9f13-6ac63c8e****</UserId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '新增客服',
            'description' => '创建用户时指定密码场景：1、调用云呼叫中的CreateUser接口创建用户，然后调用RAM的UpdateLoginProfile接口指定用户密码，注意在调用UpdateLoginProfile接口时，参数PasswordResetRequired>接口指定用户密码，注意在调用UpdateLoginProfile接口时，参数PasswordResetRequired 需要设置为false用来指定首次登录不需要修改密码',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'GetUserByExtension' => [
            'summary' => '根据坐席分机号获取用户信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3xxxx'],
                ],
                [
                    'name' => 'Extension',
                    'in' => 'query',
                    'schema' => ['description' => '坐席分机号。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '8037****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '9FBA26B0-462B-4D77-B78F-AF35560DBC71'],
                            'Success' => ['description' => '是否成功。', 'type' => 'boolean', 'example' => 'true'],
                            'User' => [
                                'description' => '用户信息。',
                                'type' => 'object',
                                'properties' => [
                                    'InstanceId' => ['description' => '用户所归属的呼叫中心实例ID。', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3xxxx'],
                                    'RamId' => ['description' => '用户所对应的RAM账户ID。', 'type' => 'string', 'example' => '20225462120879xxxx'],
                                    'UserId' => ['description' => '用户ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '6f3e7751-fa61-453f-8057-a2fe9741xxxx'],
                                    'Roles' => [
                                        'description' => '用户的角色列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'InstanceId' => ['description' => '用户所归属的呼叫中心实例ID。', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3xxxx'],
                                                'RoleName' => ['description' => '角色名称。', 'type' => 'string', 'example' => 'ADMIN'],
                                                'RoleDescription' => ['description' => '角色描述。', 'type' => 'string', 'example' => '管理员'],
                                                'RoleId' => ['description' => '角色ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '59a3d864-2f98-4f5e-84ec-c1ea13afxxxx'],
                                            ],
                                        ],
                                    ],
                                    'SkillLevels' => [
                                        'description' => '用户所归属的技能组及相应等级，一个用户可以不属于任何技能组。',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'SkillLevelId' => ['description' => '技能级别唯一ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '181792'],
                                                'Level' => ['description' => '技能级别。', 'type' => 'integer', 'format' => 'int32', 'example' => '4'],
                                                'Skill' => [
                                                    'description' => '技能组。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'InstanceId' => ['description' => '技能组所归属的呼叫中心实例。', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3xxxx'],
                                                        'SkillGroupDescription' => ['description' => '技能组简单描述。', 'type' => 'string', 'example' => '描述'],
                                                        'SkillGroupId' => ['description' => '技能组唯一ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => 'a053e6d5-16ee-4283-9c81-631b78aexxxx'],
                                                        'SkillGroupName' => ['description' => '技能组名字，需要在所归属的呼叫中心实例中唯一。', 'type' => 'string', 'example' => '默认技能组'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'Detail' => [
                                        'description' => '用户详细信息。',
                                        'type' => 'object',
                                        'properties' => [
                                            'DisplayName' => ['description' => '用户的姓名。', 'type' => 'string', 'example' => 'test'],
                                            'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8037****'],
                                            'LoginName' => ['description' => '用户登录名（用户名）。', 'type' => 'string', 'example' => 'test123'],
                                            'Email' => ['description' => '用户的电子邮件地址。', 'type' => 'string', 'example' => 'test@alibaba-inc.com'],
                                            'Department' => ['description' => '用户的部门。', 'type' => 'string', 'example' => 'IT'],
                                            'Phone' => ['description' => '用户的电话号码。', 'type' => 'string', 'example' => '1360176****'],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'ParameterFormat', 'errorMessage' => 'The format of parameter \'%s\' is incorrect.'],
                ],
            ],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"9FBA26B0-462B-4D77-B78F-AF35560DBC71\\",\\n  \\"Success\\": true,\\n  \\"User\\": {\\n    \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb3xxxx\\",\\n    \\"RamId\\": \\"20225462120879xxxx\\",\\n    \\"UserId\\": \\"6f3e7751-fa61-453f-8057-a2fe9741xxxx\\",\\n    \\"Roles\\": [\\n      {\\n        \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb3xxxx\\",\\n        \\"RoleName\\": \\"ADMIN\\",\\n        \\"RoleDescription\\": \\"管理员\\",\\n        \\"RoleId\\": \\"59a3d864-2f98-4f5e-84ec-c1ea13afxxxx\\"\\n      }\\n    ],\\n    \\"SkillLevels\\": [\\n      {\\n        \\"SkillLevelId\\": \\"181792\\",\\n        \\"Level\\": 4,\\n        \\"Skill\\": {\\n          \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb3xxxx\\",\\n          \\"SkillGroupDescription\\": \\"描述\\",\\n          \\"SkillGroupId\\": \\"a053e6d5-16ee-4283-9c81-631b78aexxxx\\",\\n          \\"SkillGroupName\\": \\"默认技能组\\"\\n        }\\n      }\\n    ],\\n    \\"Detail\\": {\\n      \\"DisplayName\\": \\"test\\",\\n      \\"Extension\\": \\"8037****\\",\\n      \\"LoginName\\": \\"test123\\",\\n      \\"Email\\": \\"test@alibaba-inc.com\\",\\n      \\"Department\\": \\"IT\\",\\n      \\"Phone\\": \\"1360176****\\"\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<User>\\n    <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb3xxxx</InstanceId>\\n    <UserId>6f3e7751-fa61-453f-8057-a2fe9741xxxx</UserId>\\n    <RamId>20225462120879xxxx</RamId>\\n    <SkillLevels>\\n        <SkillLevelId>181792</SkillLevelId>\\n        <Level>4</Level>\\n        <Skill>\\n            <SkillGroupName>默认技能组</SkillGroupName>\\n            <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb3xxxx</InstanceId>\\n            <SkillGroupId>a053e6d5-16ee-4283-9c81-631b78aexxxx</SkillGroupId>\\n            <SkillGroupDescription>描述</SkillGroupDescription>\\n        </Skill>\\n    </SkillLevels>\\n    <Roles>\\n        <RoleName>ADMIN</RoleName>\\n        <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb3xxxx</InstanceId>\\n        <RoleDescription>管理员</RoleDescription>\\n        <RoleId>59a3d864-2f98-4f5e-84ec-c1ea13afxxxx</RoleId>\\n    </Roles>\\n    <Detail>\\n        <Extension>8037****</Extension>\\n        <LoginName>test123</LoginName>\\n        <Department>IT</Department>\\n        <Email>test@alibaba-inc.com</Email>\\n        <Phone>1360176****</Phone>\\n        <DisplayName>test</DisplayName>\\n    </Detail>\\n</User>\\n<Message>无</Message>\\n<RequestId>9FBA26B0-462B-4D77-B78F-AF35560DBC71</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '通过分机号获取客服信息',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'AssignUsers' => [
            'summary' => '把目录服务中的一组用户添加到一个呼叫中心实例中。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '待添加用户的呼叫中心实例ID', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'UserRamId',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '待添加的目录服务中的用户RAM ID',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => true,
                        'example' => '6f3e7751-fa61-453f-8057-a2fe9741a387',
                        'maxItems' => 99,
                    ],
                ],
                [
                    'name' => 'RoleId',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '新添加用户的角色ID',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => false,
                        'example' => '4c2e158e-ddd9-464a-a3fc-338eca10277c',
                        'maxItems' => 99,
                    ],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '待创建用户所归属的技能组ID',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => false,
                        'example' => '0ead7334-83e7-42a0-a5bd-c2ef9f18ef28',
                        'maxItems' => 99,
                    ],
                ],
                [
                    'name' => 'SkillLevel',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '待创建用户所具有的技能级别',
                        'type' => 'array',
                        'items' => ['type' => 'integer', 'format' => 'int32'],
                        'required' => false,
                        'example' => '4',
                        'maxItems' => 99,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'Data' => [
                                'type' => 'object',
                                'itemNode' => true,
                                'properties' => [
                                    'User' => [
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'InstanceId' => ['type' => 'string'],
                                                'UserId' => ['type' => 'string'],
                                                'RamId' => ['type' => 'string'],
                                                'Primary' => ['type' => 'boolean'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\",\\n  \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"<AssignUsersResponse>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F</RequestId>\\r\\n    <Success>true</Success>\\r\\n    <Code>OK</Code>\\r\\n</AssignUsersResponse>","errorExample":""}]',
            'title' => '导入客服',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ResetUserStatus' => [
            'summary' => '重置异常状态的坐席。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '云呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'd278629c-c687-4aa3-b044-4fe9b012e7ef'],
                ],
                [
                    'name' => 'RamIdList',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '云呼叫中心子账号的RamId，管理员可重置该实例异常坐席的状态信息，技能组组长可用于重置该技能组下异常坐席的状态信息，可通过[ListUsers](https://help.aliyun.com/document_detail/63052.html?spm=a2c4g.11186623.6.669.60a42ec43cAdOk)接口进行查询获取',
                        'type' => 'array',
                        'items' => ['type' => 'integer', 'format' => 'int64'],
                        'required' => false,
                        'example' => '12345678',
                        'maxItems' => 99,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => '响应状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应提示信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID,可用于接口的日志查询', 'type' => 'string', 'example' => '2D4F3E45-96CD-4210-B15B-F27BAC29FE29'],
                            'Success' => ['description' => '是否调用成功', 'type' => 'boolean', 'example' => 'true'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"2D4F3E45-96CD-4210-B15B-F27BAC29FE29\\",\\n  \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"<?xml version=\\"1.0\\" encoding=\\"UTF-8\\" ?>\\n<ResetUserStatus>\\n    <HttpStatusCode>200</HttpStatusCode>\\n    <RequestId>2D4F3E45-96CD-4210-B15B-F27BAC29FE29</RequestId>\\n    <Success>true</Success>\\n    <Code>OK</Code>\\n</ResetUserStatus>\\n","errorExample":""}]',
            'title' => '重置异常坐席状态',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ModifyUser' => [
            'summary' => '调用ModifyUser修改用户数据。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'DisplayName',
                    'in' => 'query',
                    'schema' => ['description' => '用户的全名', 'type' => 'string', 'required' => true, 'example' => '张先生'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '待修改的用户ID。'."\n"
                        ."\n\n"
                        .'注意这里是RAM子账号在呼叫中心实例的唯一标识并非RamId，即UUID。', 'type' => 'string', 'required' => true, 'example' => '6f3e7751-fa61-453f-8057-a2fe9741****'],
                ],
                [
                    'name' => 'Phone',
                    'in' => 'query',
                    'schema' => ['description' => '用户的电话号码', 'type' => 'string', 'required' => true, 'example' => '1886666****'],
                ],
                [
                    'name' => 'Email',
                    'in' => 'query',
                    'schema' => ['description' => '用户的电子邮件', 'type' => 'string', 'required' => true, 'example' => 'username@example.com'],
                ],
                [
                    'name' => 'PrivateOutboundNumberId',
                    'in' => 'query',
                    'schema' => ['description' => '个人外呼号码的PhoneNumberId', 'type' => 'string', 'required' => false, 'example' => 'a08d255e-12a5-48f8-93e0-6b8e1b6d****'],
                ],
                [
                    'name' => 'RoleId',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '指定待创建用户的角色，需传入角色ID',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => true,
                        'example' => '4c2e158e-ddd9-464a-a3fc-338eca10****',
                        'maxItems' => 99,
                    ],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '指定待创建用户绑定的技能组ID。'."\n"
                            ."\n\n"
                            .'SkillGroupId.1意为只绑定到一个技能组中，如果绑定多个技能组，则需要传多个，例如 SkillGroupId.1、SkillGroupId.2、SkillGroupId.3，以此类推。',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => false,
                        'example' => '0ead7334-83e7-42a0-a5bd-c2ef9f18****',
                        'maxItems' => 99,
                    ],
                ],
                [
                    'name' => 'SkillLevel',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '待创建用户所加入的技能组对应的技能组等级。'."\n"
                            ."\n"
                            .'**SkillLevel.1**表示为SkillGroupId.1的技能组等级，如果SkillGroupId为多个，则SkillLevel也需要多个，并且数量需要保持一致。',
                        'type' => 'array',
                        'items' => ['type' => 'integer', 'format' => 'int32'],
                        'required' => false,
                        'example' => '4',
                        'maxItems' => 99,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\",\\n  \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"<ModifyUserResponse>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F</RequestId>\\r\\n    <Success>true</Success>\\r\\n    <Code>OK</Code>\\r\\n</ModifyUserResponse>","errorExample":""}]',
            'title' => '修改用户数据',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'GetUser' => [
            'summary' => '调用GetUser根据用户ID获取用户信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3xxxx'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '用户ID。'."\n"
                        ."\n"
                        .'注意这里是RAM子账号在呼叫中心实例的唯一标识并非RamId，即UUID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '6f3e7751-fa61-453f-8057-a2fe9741xxxx'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '9FBA26B0-462B-4D77-B78F-AF35560DBC71'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'User' => [
                                'description' => '用户信息',
                                'type' => 'object',
                                'properties' => [
                                    'InstanceId' => ['description' => '用户所归属的呼叫中心实例ID', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3xxxx'],
                                    'RamId' => ['description' => '用户所对应的RAM账户ID', 'type' => 'string', 'example' => '20225462120879xxxx'],
                                    'UserId' => ['description' => '用户ID，系统自动生成的唯一标示符。'."\n"
                                        ."\n"
                                        .'> 注意这里是RAM子账号在呼叫中心实例的唯一标识并非RamId，即UUID。', 'type' => 'string', 'example' => '6f3e7751-fa61-453f-8057-a2fe9741xxxx'],
                                    'Roles' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'Role' => [
                                                'description' => '用户的角色列表',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'InstanceId' => ['description' => '角色所归属的呼叫中心实例ID', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3xxxx'],
                                                        'RoleName' => ['description' => '角色名称', 'type' => 'string', 'example' => 'AGENT'],
                                                        'RoleDescription' => ['description' => '角色描述', 'type' => 'string', 'example' => '坐席'],
                                                        'RoleId' => ['description' => '角色ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '4c2e158e-ddd9-464a-a3fc-338eca10xxxx'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'SkillLevels' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'SkillLevel' => [
                                                'description' => '用户所归属的技能组及相应等级，一个用户可以不属于任何技能组。',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'SkillLevelId' => ['description' => '技能级别唯一ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '121335'],
                                                        'Level' => ['description' => '技能级别', 'type' => 'integer', 'format' => 'int32', 'example' => '4'],
                                                        'Skill' => [
                                                            'description' => '技能',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'InstanceId' => ['description' => '技能组所归属的呼叫中心实例ID', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3xxxx'],
                                                                'SkillGroupDescription' => ['description' => '技能组简单描述', 'type' => 'string', 'example' => '售后技术支持人员使用'],
                                                                'SkillGroupId' => ['description' => '技能组唯一ID,系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '0ead7334-83e7-42a0-a5bd-c2ef9f18xxxx'],
                                                                'SkillGroupName' => ['description' => '技能组名字，需要在所归属的呼叫中心实例中唯一。', 'type' => 'string', 'example' => '售后技术支持技能组'],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'Detail' => [
                                        'description' => '用户详细信息。@Transient',
                                        'type' => 'object',
                                        'properties' => [
                                            'DisplayName' => ['description' => '用户的全名', 'type' => 'string', 'example' => '王明'],
                                            'Email' => ['description' => '用户的电子邮件地址', 'type' => 'string', 'example' => '1886666****@163.com'],
                                            'LoginName' => ['description' => '用户登录名', 'type' => 'string', 'example' => 'user05'],
                                            'Department' => ['description' => '所属部门', 'type' => 'string', 'example' => 'IT'],
                                            'Phone' => ['description' => '用户的电话号码', 'type' => 'string', 'example' => '1886666****'],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"9FBA26B0-462B-4D77-B78F-AF35560DBC71\\",\\n  \\"Success\\": true,\\n  \\"User\\": {\\n    \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb3xxxx\\",\\n    \\"RamId\\": \\"20225462120879xxxx\\",\\n    \\"UserId\\": \\"6f3e7751-fa61-453f-8057-a2fe9741xxxx\\",\\n    \\"Roles\\": {\\n      \\"Role\\": [\\n        {\\n          \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb3xxxx\\",\\n          \\"RoleName\\": \\"AGENT\\",\\n          \\"RoleDescription\\": \\"坐席\\",\\n          \\"RoleId\\": \\"4c2e158e-ddd9-464a-a3fc-338eca10xxxx\\"\\n        }\\n      ]\\n    },\\n    \\"SkillLevels\\": {\\n      \\"SkillLevel\\": [\\n        {\\n          \\"SkillLevelId\\": \\"121335\\",\\n          \\"Level\\": 4,\\n          \\"Skill\\": {\\n            \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb3xxxx\\",\\n            \\"SkillGroupDescription\\": \\"售后技术支持人员使用\\",\\n            \\"SkillGroupId\\": \\"0ead7334-83e7-42a0-a5bd-c2ef9f18xxxx\\",\\n            \\"SkillGroupName\\": \\"售后技术支持技能组\\"\\n          }\\n        }\\n      ]\\n    },\\n    \\"Detail\\": {\\n      \\"DisplayName\\": \\"王明\\",\\n      \\"Email\\": \\"1886666****@163.com\\",\\n      \\"LoginName\\": \\"user05\\",\\n      \\"Department\\": \\"IT\\",\\n      \\"Phone\\": \\"1886666****\\"\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<User>\\n    <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb3xxxx</InstanceId>\\n    <UserId>6f3e7751-fa61-453f-8057-a2fe9741xxxx</UserId>\\n    <RamId>20225462120879xxxx</RamId>\\n    <SkillLevels>\\n        <SkillLevel>\\n            <SkillLevelId>121335</SkillLevelId>\\n            <Level>4</Level>\\n            <Skill>\\n                <SkillGroupName>售后技术支持技能组</SkillGroupName>\\n                <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb3xxxx</InstanceId>\\n                <SkillGroupId>0ead7334-83e7-42a0-a5bd-c2ef9f18xxxx</SkillGroupId>\\n                <SkillGroupDescription>售后技术支持人员使用</SkillGroupDescription>\\n            </Skill>\\n        </SkillLevel>\\n    </SkillLevels>\\n    <Roles>\\n        <Role>\\n            <RoleName>AGENT</RoleName>\\n            <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb3xxxx</InstanceId>\\n            <RoleDescription>坐席</RoleDescription>\\n            <RoleId>4c2e158e-ddd9-464a-a3fc-338eca10xxxx</RoleId>\\n        </Role>\\n    </Roles>\\n    <Detail>\\n        <LoginName>user05</LoginName>\\n        <Department>IT</Department>\\n        <Email>1886666****@163.com</Email>\\n        <Phone>1886666****</Phone>\\n        <DisplayName>王明</DisplayName>\\n    </Detail>\\n</User>\\n<Message>无</Message>\\n<RequestId>9FBA26B0-462B-4D77-B78F-AF35560DBC71</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '根据用户ID获取用户信息',
            'description' => '需要提供角色，技能组，技能级别，以及按需提供用户详细信息。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListUsers' => [
            'summary' => '调用ListUsers获取呼叫中心实例中的所有用户。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '待获取用户的呼叫中心实例ID', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3xxxx'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'example' => '2'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '707EF054-E614-4A4A-98D4-F4457073F111'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'Users' => [
                                'description' => '获取到的呼叫中心实例中的用户列表',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'example' => '2'],
                                    'TotalCount' => ['description' => '对象总数', 'type' => 'integer', 'format' => 'int32', 'example' => '14'],
                                    'List' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'User' => [
                                                'description' => '对象列表',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'PrivateOutboundNumberId' => ['description' => '个人外呼号码的PhoneNumberId', 'type' => 'string', 'example' => 'a08d255e-12a5-48f8-93e0-6b8e1b6dxxxx'],
                                                        'Primary' => ['description' => '是否为主账户', 'type' => 'boolean', 'example' => 'false'],
                                                        'InstanceId' => ['description' => '用户所归属的呼叫中心实例ID', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3xxxx'],
                                                        'RamId' => ['description' => '用户所对应的RAM子账户ID', 'type' => 'string', 'example' => '29303293146891xxxx'],
                                                        'UserId' => ['description' => '用户ID，系统自动生成的唯一标示符。'."\n"
                                                            ."\n\n"
                                                            .'注意这里是RAM子账号在呼叫中心实例的唯一标识并非RamId，即UUID。', 'type' => 'string', 'example' => 'b80bd838-a5a5-4ed3-ac9a-30be353dxxxx'],
                                                        'Roles' => [
                                                            'type' => 'object',
                                                            'itemNode' => true,
                                                            'properties' => [
                                                                'Role' => [
                                                                    'description' => '用户的角色列表',
                                                                    'type' => 'array',
                                                                    'items' => [
                                                                        'type' => 'object',
                                                                        'properties' => [
                                                                            'InstanceId' => ['description' => '角色所归属的呼叫中心实例ID', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3xxxx'],
                                                                            'RoleName' => ['description' => '角色名称', 'type' => 'string', 'example' => 'AGENT'],
                                                                            'RoleDescription' => ['description' => '角色描述', 'type' => 'string', 'example' => '坐席'],
                                                                            'RoleId' => ['description' => '角色ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '4c2e158e-ddd9-464a-a3fc-338eca10xxxx'],
                                                                        ],
                                                                    ],
                                                                ],
                                                            ],
                                                        ],
                                                        'SkillLevels' => [
                                                            'type' => 'object',
                                                            'itemNode' => true,
                                                            'properties' => [
                                                                'SkillLevel' => [
                                                                    'description' => '用户所归属的技能组及相应等级，一个用户可以不属于任何技能组。',
                                                                    'type' => 'array',
                                                                    'items' => [
                                                                        'type' => 'object',
                                                                        'properties' => [
                                                                            'SkillLevelId' => ['description' => '技能级别唯一ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '121335'],
                                                                            'Level' => ['description' => '技能级别', 'type' => 'integer', 'format' => 'int32', 'example' => '4'],
                                                                            'Skill' => [
                                                                                'description' => '技能',
                                                                                'type' => 'object',
                                                                                'properties' => [
                                                                                    'InstanceId' => ['description' => '技能组所归属的呼叫中心实例ID', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3xxxx'],
                                                                                    'SkillGroupDescription' => ['description' => '技能组简单描述', 'type' => 'string', 'example' => '售后技术支持人员使用'],
                                                                                    'SkillGroupId' => ['description' => '技能组唯一ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '0ead7334-83e7-42a0-a5bd-c2ef9f18xxxx'],
                                                                                    'SkillGroupName' => ['description' => '技能组名字，需要在所归属的呼叫中心实例中唯一。', 'type' => 'string', 'example' => '售后技术支持技能组'],
                                                                                ],
                                                                            ],
                                                                        ],
                                                                    ],
                                                                ],
                                                            ],
                                                        ],
                                                        'Detail' => [
                                                            'description' => '用户详细信息。',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'DisplayName' => ['description' => '用户的全名', 'type' => 'string', 'example' => '王明'],
                                                                'Email' => ['description' => '用户的电子邮件地址', 'type' => 'string', 'example' => '1886666****@163.com'],
                                                                'LoginName' => ['description' => '用户登录名', 'type' => 'string', 'example' => 'user05'],
                                                                'Department' => ['description' => '所属部门', 'type' => 'string', 'example' => 'IT'],
                                                                'Phone' => ['description' => '用户的电话号码', 'type' => 'string', 'example' => '1886666****'],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"707EF054-E614-4A4A-98D4-F4457073F111\\",\\n  \\"Success\\": true,\\n  \\"Users\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 2,\\n    \\"TotalCount\\": 14,\\n    \\"List\\": {\\n      \\"User\\": [\\n        {\\n          \\"PrivateOutboundNumberId\\": \\"a08d255e-12a5-48f8-93e0-6b8e1b6dxxxx\\",\\n          \\"Primary\\": false,\\n          \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb3xxxx\\",\\n          \\"RamId\\": \\"29303293146891xxxx\\",\\n          \\"UserId\\": \\"b80bd838-a5a5-4ed3-ac9a-30be353dxxxx\\",\\n          \\"Roles\\": {\\n            \\"Role\\": [\\n              {\\n                \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb3xxxx\\",\\n                \\"RoleName\\": \\"AGENT\\",\\n                \\"RoleDescription\\": \\"坐席\\",\\n                \\"RoleId\\": \\"4c2e158e-ddd9-464a-a3fc-338eca10xxxx\\"\\n              }\\n            ]\\n          },\\n          \\"SkillLevels\\": {\\n            \\"SkillLevel\\": [\\n              {\\n                \\"SkillLevelId\\": \\"121335\\",\\n                \\"Level\\": 4,\\n                \\"Skill\\": {\\n                  \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb3xxxx\\",\\n                  \\"SkillGroupDescription\\": \\"售后技术支持人员使用\\",\\n                  \\"SkillGroupId\\": \\"0ead7334-83e7-42a0-a5bd-c2ef9f18xxxx\\",\\n                  \\"SkillGroupName\\": \\"售后技术支持技能组\\"\\n                }\\n              }\\n            ]\\n          },\\n          \\"Detail\\": {\\n            \\"DisplayName\\": \\"王明\\",\\n            \\"Email\\": \\"1886666****@163.com\\",\\n            \\"LoginName\\": \\"user05\\",\\n            \\"Department\\": \\"IT\\",\\n            \\"Phone\\": \\"1886666****\\"\\n          }\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>707EF054-E614-4A4A-98D4-F4457073F111</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Users>\\n    <TotalCount>14</TotalCount>\\n    <PageSize>2</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <User>\\n            <PrivateOutboundNumberId>a08d255e-12a5-48f8-93e0-6b8e1b6dxxxx</PrivateOutboundNumberId>\\n            <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb3xxxx</InstanceId>\\n            <UserId>b80bd838-a5a5-4ed3-ac9a-30be353dxxxx</UserId>\\n            <Primary>false</Primary>\\n            <RamId>29303293146891xxxx</RamId>\\n            <SkillLevels>\\n                <SkillLevel>\\n                    <SkillLevelId>121335</SkillLevelId>\\n                    <Level>4</Level>\\n                    <Skill>\\n                        <SkillGroupName>售后技术支持技能组</SkillGroupName>\\n                        <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb3xxxx</InstanceId>\\n                        <SkillGroupId>0ead7334-83e7-42a0-a5bd-c2ef9f18xxxx</SkillGroupId>\\n                        <SkillGroupDescription>售后技术支持人员使用</SkillGroupDescription>\\n                    </Skill>\\n                </SkillLevel>\\n            </SkillLevels>\\n            <Roles>\\n                <Role>\\n                    <RoleName>AGENT</RoleName>\\n                    <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb3xxxx</InstanceId>\\n                    <RoleDescription>坐席</RoleDescription>\\n                    <RoleId>4c2e158e-ddd9-464a-a3fc-338eca10xxxx</RoleId>\\n                </Role>\\n            </Roles>\\n            <Detail>\\n                <LoginName>user05</LoginName>\\n                <Department>IT</Department>\\n                <Email>1886666****@163.com</Email>\\n                <Phone>1886666****</Phone>\\n                <DisplayName>王明</DisplayName>\\n            </Detail>\\n        </User>\\n    </List>\\n</Users>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '获取呼叫中心实例中的所有用户',
            'description' => '需要提供角色，技能组，技能级别，以及按需提供用户详细信息。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListRoles' => [
            'summary' => '获取的账号所能管理的角色。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '待获取角色列表的呼叫中心实例的ID', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '711D948F-C616-4E23-8573-0F260513CE09'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'Roles' => [
                                'type' => 'object',
                                'itemNode' => true,
                                'properties' => [
                                    'Role' => [
                                        'description' => '一个呼叫中心实例的所有角色列表',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'InstanceId' => ['description' => '角色所归属的呼叫中心实例', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                                                'RoleName' => ['description' => '角色名称', 'type' => 'string', 'example' => 'SKILL_GROUP_ADMIN'],
                                                'RoleDescription' => ['description' => '角色描述', 'type' => 'string', 'example' => '技能组组长'],
                                                'RoleId' => ['description' => '角色ID，系统自动生成的唯一标示符', 'type' => 'string', 'example' => '42d97cec-386b-4770-ad7b-0e6a4e665c74'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"711D948F-C616-4E23-8573-0F260513CE09\\",\\n  \\"Success\\": true,\\n  \\"Roles\\": {\\n    \\"Role\\": [\\n      {\\n        \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb31f7d\\",\\n        \\"RoleName\\": \\"SKILL_GROUP_ADMIN\\",\\n        \\"RoleDescription\\": \\"技能组组长\\",\\n        \\"RoleId\\": \\"42d97cec-386b-4770-ad7b-0e6a4e665c74\\"\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<ListRolesResponse>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <RequestId>711D948F-C616-4E23-8573-0F260513CE09</RequestId>\\r\\n    <Success>true</Success>\\r\\n    <Code>OK</Code>\\r\\n    <Roles>\\r\\n        <Role>\\r\\n            <RoleName>SKILL_GROUP_ADMIN</RoleName>\\r\\n            <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb31f7d</InstanceId>\\r\\n            <RoleDescription>技能组组长</RoleDescription>\\r\\n            <RoleId>42d97cec-386b-4770-ad7b-0e6a4e665c74</RoleId>\\r\\n        </Role>\\r\\n        <Role>\\r\\n            <RoleName>AGENT</RoleName>\\r\\n            <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb31f7d</InstanceId>\\r\\n            <RoleDescription>坐席</RoleDescription>\\r\\n            <RoleId>4c2e158e-ddd9-464a-a3fc-338eca10277c</RoleId>\\r\\n        </Role>\\r\\n        <Role>\\r\\n            <RoleName>ADMIN</RoleName>\\r\\n            <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb31f7d</InstanceId>\\r\\n            <RoleDescription>管理员</RoleDescription>\\r\\n            <RoleId>59a3d864-2f98-4f5e-84ec-c1ea13af93f3</RoleId>\\r\\n        </Role>\\r\\n    </Roles>\\r\\n</ListRolesResponse>","errorExample":""}]',
            'title' => '获取账号所能管理的角色',
            'description' => '> - 管理员角色调用返回：管理员/技能组组长/坐席'."\n"
                .'- 技能组组长角色调用返回：技能组组长/坐席'."\n"
                .'- 坐席角色调用返回：坐席',
        ],
        'FindUsers' => [
            'summary' => '搜索呼叫中心实例中的所有用户。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '待获取用户的呼叫中心实例ID', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                ],
                [
                    'name' => 'Criteria',
                    'in' => 'query',
                    'schema' => ['description' => '待查询名称，可以传登录名或者展示名称。', 'type' => 'string', 'required' => true, 'example' => 'test'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'example' => '2'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'EAF3C248-E123-441B-A545-B6CD02E98EED'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'Users' => [
                                'description' => '获取到的呼叫中心实例中的用户列表',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '对象总数', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'List' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'User' => [
                                                'description' => '对象列表',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'PrivateOutboundNumberId' => ['description' => '个人外呼号码的PhoneNumberId', 'type' => 'string', 'example' => 'a08d255e-12a5-48f8-93e0-6b8e1b6d****'],
                                                        'InstanceId' => ['description' => '用户所归属的呼叫中心实例ID', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                                                        'RamId' => ['description' => '用户所对应的RAM账户ID', 'type' => 'string', 'example' => '29491103620126****'],
                                                        'UserId' => ['description' => '用户唯一标识。'."\n"
                                                            ."\n\n"
                                                            .'注意这里是RAM子账号在呼叫中心实例的唯一标识并非RamId，即UUID。', 'type' => 'string', 'example' => '674a5953-21d5-4ee9-9b42-eb8813d6****'],
                                                        'Roles' => [
                                                            'type' => 'object',
                                                            'itemNode' => true,
                                                            'properties' => [
                                                                'Role' => [
                                                                    'description' => '用户的角色列表',
                                                                    'type' => 'array',
                                                                    'items' => [
                                                                        'type' => 'object',
                                                                        'properties' => [
                                                                            'InstanceId' => ['description' => '角色所归属的呼叫中心实例ID', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                                                                            'RoleName' => ['description' => '角色名称', 'type' => 'string', 'example' => 'ADMIN'],
                                                                            'RoleDescription' => ['description' => '角色描述', 'type' => 'string', 'example' => '管理员'],
                                                                            'RoleId' => ['description' => '角色ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '59a3d864-2f98-4f5e-84ec-c1ea13af****'],
                                                                        ],
                                                                    ],
                                                                ],
                                                            ],
                                                        ],
                                                        'SkillLevels' => [
                                                            'type' => 'object',
                                                            'itemNode' => true,
                                                            'properties' => [
                                                                'SkillLevel' => [
                                                                    'description' => '座席用户在一个技能组的等级，一个座席用户可以属于多个技能组。',
                                                                    'type' => 'array',
                                                                    'items' => [
                                                                        'type' => 'object',
                                                                        'properties' => [
                                                                            'SkillLevelId' => ['description' => '技能级别唯一ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '181792'],
                                                                            'Level' => ['description' => '技能级别', 'type' => 'integer', 'format' => 'int32', 'example' => '4'],
                                                                            'Skill' => [
                                                                                'description' => '技能组',
                                                                                'type' => 'object',
                                                                                'properties' => [
                                                                                    'InstanceId' => ['description' => '技能组所归属的呼叫中心实例', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                                                                                    'SkillGroupDescription' => ['description' => '技能组简单描述', 'type' => 'string', 'example' => '描述'],
                                                                                    'SkillGroupId' => ['description' => '技能组唯一ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => 'a053e6d5-16ee-4283-9c81-631b78ae****'],
                                                                                    'SkillGroupName' => ['description' => '技能组名字，需要在所归属的呼叫中心实例中唯一。', 'type' => 'string', 'example' => '默认技能组'],
                                                                                ],
                                                                            ],
                                                                        ],
                                                                    ],
                                                                ],
                                                            ],
                                                        ],
                                                        'Detail' => [
                                                            'description' => '用户详细信息',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'DisplayName' => ['description' => '用户的全名', 'type' => 'string', 'example' => 'test'],
                                                                'Email' => ['description' => '用户的电子邮件地址', 'type' => 'string', 'example' => 'test@alibaba-inc.com'],
                                                                'LoginName' => ['description' => '用户登录名', 'type' => 'string', 'example' => 'test123'],
                                                                'Department' => ['description' => '用户的部门', 'type' => 'string', 'example' => 'IT'],
                                                                'Phone' => ['description' => '用户的电话号码', 'type' => 'string', 'example' => '1360176****'],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EAF3C248-E123-441B-A545-B6CD02E98EED\\",\\n  \\"Success\\": true,\\n  \\"Users\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 1,\\n    \\"List\\": {\\n      \\"User\\": [\\n        {\\n          \\"PrivateOutboundNumberId\\": \\"a08d255e-12a5-48f8-93e0-6b8e1b6d****\\",\\n          \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb3****\\",\\n          \\"RamId\\": \\"29491103620126****\\",\\n          \\"UserId\\": \\"674a5953-21d5-4ee9-9b42-eb8813d6****\\",\\n          \\"Roles\\": {\\n            \\"Role\\": [\\n              {\\n                \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb3****\\",\\n                \\"RoleName\\": \\"ADMIN\\",\\n                \\"RoleDescription\\": \\"管理员\\",\\n                \\"RoleId\\": \\"59a3d864-2f98-4f5e-84ec-c1ea13af****\\"\\n              }\\n            ]\\n          },\\n          \\"SkillLevels\\": {\\n            \\"SkillLevel\\": [\\n              {\\n                \\"SkillLevelId\\": \\"181792\\",\\n                \\"Level\\": 4,\\n                \\"Skill\\": {\\n                  \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb3****\\",\\n                  \\"SkillGroupDescription\\": \\"描述\\",\\n                  \\"SkillGroupId\\": \\"a053e6d5-16ee-4283-9c81-631b78ae****\\",\\n                  \\"SkillGroupName\\": \\"默认技能组\\"\\n                }\\n              }\\n            ]\\n          },\\n          \\"Detail\\": {\\n            \\"DisplayName\\": \\"test\\",\\n            \\"Email\\": \\"test@alibaba-inc.com\\",\\n            \\"LoginName\\": \\"test123\\",\\n            \\"Department\\": \\"IT\\",\\n            \\"Phone\\": \\"1360176****\\"\\n          }\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>EAF3C248-E123-441B-A545-B6CD02E98EED</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Users>\\n    <TotalCount>1</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <User>\\n            <PrivateOutboundNumberId>a08d255e-12a5-48f8-93e0-6b8e1b6d****</PrivateOutboundNumberId>\\n            <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb3****</InstanceId>\\n            <UserId>674a5953-21d5-4ee9-9b42-eb8813d6****</UserId>\\n            <RamId>29491103620126****</RamId>\\n            <SkillLevels>\\n                <SkillLevel>\\n                    <SkillLevelId>181792</SkillLevelId>\\n                    <Level>4</Level>\\n                    <Skill>\\n                        <SkillGroupName>默认技能组</SkillGroupName>\\n                        <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb3****</InstanceId>\\n                        <SkillGroupId>a053e6d5-16ee-4283-9c81-631b78ae****</SkillGroupId>\\n                        <SkillGroupDescription>描述</SkillGroupDescription>\\n                    </Skill>\\n                </SkillLevel>\\n            </SkillLevels>\\n            <Roles>\\n                <Role>\\n                    <RoleName>ADMIN</RoleName>\\n                    <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb3****</InstanceId>\\n                    <RoleDescription>管理员</RoleDescription>\\n                    <RoleId>59a3d864-2f98-4f5e-84ec-c1ea13af****</RoleId>\\n                </Role>\\n            </Roles>\\n            <Detail>\\n                <LoginName>test123</LoginName>\\n                <Department>IT</Department>\\n                <Email>test@alibaba-inc.com</Email>\\n                <Phone>1360176****</Phone>\\n                <DisplayName>test</DisplayName>\\n            </Detail>\\n        </User>\\n    </List>\\n</Users>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '搜索用户列表',
            'description' => '需要提供角色，技能组，技能级别，以及按需提供用户详细信息。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'RemoveUsers' => [
            'summary' => '调用RemoveUsers从一个呼叫中心实例中移除一组用户。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '待移除用户的呼叫中心实例ID', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '待移除的呼叫中心实例中的用户ID。'."\n"
                            ."\n\n"
                            .'**UserId.1**意为只移除一个坐席，如果移除多个，则需要传多个，例如 UserId.1、UserId.2、UserId.3，以此类推，具体请参考下方的请求示例。',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => true,
                        'example' => '7ed274a5-6351-4dbd-9f13-6ac63c8ef296',
                        'maxItems' => 99,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '1F9834D8-6D09-4A1B-BADB-B019D9D444D8'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"1F9834D8-6D09-4A1B-BADB-B019D9D444D8\\",\\n  \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"<RemoveUsersResponse>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <RequestId>1F9834D8-6D09-4A1B-BADB-B019D9D444D8</RequestId>\\r\\n    <Success>true</Success>\\r\\n    <Code>OK</Code>\\r\\n</RemoveUsersResponse>","errorExample":""}]',
            'title' => '从一个呼叫中心实例中移除一组用户',
        ],
        'AddAgentDevice' => [
            'summary' => '当坐席上线时，保存坐席设备的基本信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'ClientIp',
                    'in' => 'query',
                    'schema' => ['description' => '客户端IP地址', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '127.0.0.1'],
                ],
                [
                    'name' => 'ClientPort',
                    'in' => 'query',
                    'schema' => ['description' => '客户端IP端口', 'type' => 'string', 'required' => false, 'example' => '8080'],
                ],
                [
                    'name' => 'BrowserVersion',
                    'in' => 'formData',
                    'schema' => ['description' => '浏览器版本信息', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'Chrome/74.0.3729.169'],
                ],
                [
                    'name' => 'Remark',
                    'in' => 'formData',
                    'schema' => ['description' => '其他备注信息', 'type' => 'string', 'required' => false, 'example' => '备注'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'AgentDeviceId' => ['description' => '保存数据的ID。'."\n"
                                ."\n"
                                .'用于给ModifyAgentDevice提供数据来记录登录是否成功。', 'type' => 'integer', 'format' => 'int64', 'example' => '456'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'A13BB835-94AA-4E55-8D9E-5EA585CE6555"'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"AgentDeviceId\\": 456,\\n  \\"RequestId\\": \\"A13BB835-94AA-4E55-8D9E-5EA585CE6555\\\\\\"\\",\\n  \\"Success\\": true,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\"\\n}","errorExample":""},{"type":"xml","example":"<AddAgentDeviceResponse>\\r\\n    <AgentDeviceId>456</AgentDeviceId>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <RequestId>A13BB835-94AA-4E55-8D9E-5EA585CE6555</RequestId>\\r\\n    <Success>true</Success>\\r\\n    <Code>OK</Code>\\r\\n</AddAgentDeviceResponse>","errorExample":""}]',
            'title' => '保存坐席设备信息',
            'description' => '可与**ModifyAgentDevice**接口连用来保存更新坐席设备的相关信息。一般为定位双登（坐席账号在多个电脑设备或者浏览器登录）或者网络问题引起的掉线等情况提供参考数据。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ModifyAgentDevice' => [
            'summary' => '当坐席上线成功时，更新坐席设备中的坐席的登录状态。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'IsLogin',
                    'in' => 'query',
                    'schema' => ['description' => '是否签入成功。取值：'."\n"
                        ."\n"
                        .'- 0（默认）：签入失败'."\n"
                        .'- 1：签入成功', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'AgentDeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席设备唯一标识', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'docRequired' => true, 'example' => '456'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'A13BB835-94AA-4E55-8D9E-5EA585CEA98D'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                        ],
                    ],
                ],
            ],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"A13BB835-94AA-4E55-8D9E-5EA585CEA98D\\",\\n  \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"<ModifyAgentDeviceResponse>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <RequestId>A13BB835-94AA-4E55-8D9E-5EA585CEA98D</RequestId>\\r\\n    <Success>true</Success>\\r\\n    <Code>OK</Code>\\r\\n</ModifyAgentDeviceResponse>","errorExample":""}]',
            'title' => '更新坐席登录状态',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListRealTimeAgent' => [
            'summary' => '获取呼叫中心实例中的所有可转接的坐席，其中可转接是指坐席处于空闲状态或者坐席存有个人手机号。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '待获取用户的呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '51DE4272-1711-4FF3-805F-7FBD2251AA0D'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'Data' => [
                                'type' => 'object',
                                'itemNode' => true,
                                'properties' => [
                                    'User' => [
                                        'description' => '获取到的呼叫中心实例中的用户列表',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'DisplayName' => ['description' => '坐席展示名', 'type' => 'string', 'example' => '模板导入坐席'],
                                                'StateDesc' => ['description' => '坐席状态描述', 'type' => 'string', 'example' => '未上线'],
                                                'Dn' => ['description' => '坐席分机号', 'type' => 'string', 'example' => '8031****'],
                                                'State' => ['description' => '坐席状态', 'type' => 'string', 'example' => '3'],
                                                'RamId' => ['description' => '坐席RAM子账号', 'type' => 'string', 'example' => '21577102482268****'],
                                                'Phone' => ['description' => '坐席手机号', 'type' => 'string', 'example' => '1880134****'],
                                                'SkillLevels' => [
                                                    'type' => 'object',
                                                    'itemNode' => true,
                                                    'properties' => [
                                                        'SkillLevel' => [
                                                            'description' => '用户所归属的技能组及相应等级，一个用户可以不属于任何技能组。',
                                                            'type' => 'array',
                                                            'items' => [
                                                                'type' => 'object',
                                                                'properties' => [
                                                                    'SkillLevelId' => ['description' => '技能级别唯一ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '101271'],
                                                                    'Level' => ['description' => '技能级别', 'type' => 'integer', 'format' => 'int32', 'example' => '5'],
                                                                    'Skill' => [
                                                                        'description' => '技能',
                                                                        'type' => 'object',
                                                                        'properties' => [
                                                                            'InstanceId' => ['description' => '技能组所归属的呼叫中心实例。', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                                                                            'SkillGroupDescription' => ['description' => '技能组简单描述。', 'type' => 'string', 'example' => '默认技能组'],
                                                                            'SkillGroupId' => ['description' => '技能组唯一ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '0ee27b3b-6765-499a-a741-61b16a90****'],
                                                                            'SkillGroupName' => ['description' => '技能组名字，需要在所归属的呼叫中心实例中唯一。', 'type' => 'string', 'example' => 'Default'],
                                                                        ],
                                                                    ],
                                                                ],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"51DE4272-1711-4FF3-805F-7FBD2251AA0D\\",\\n  \\"Success\\": true,\\n  \\"Data\\": {\\n    \\"User\\": [\\n      {\\n        \\"DisplayName\\": \\"模板导入坐席\\",\\n        \\"StateDesc\\": \\"未上线\\",\\n        \\"Dn\\": \\"8031****\\",\\n        \\"State\\": \\"3\\",\\n        \\"RamId\\": \\"21577102482268****\\",\\n        \\"Phone\\": \\"1880134****\\",\\n        \\"SkillLevels\\": {\\n          \\"SkillLevel\\": [\\n            {\\n              \\"SkillLevelId\\": \\"101271\\",\\n              \\"Level\\": 5,\\n              \\"Skill\\": {\\n                \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb3****\\",\\n                \\"SkillGroupDescription\\": \\"默认技能组\\",\\n                \\"SkillGroupId\\": \\"0ee27b3b-6765-499a-a741-61b16a90****\\",\\n                \\"SkillGroupName\\": \\"Default\\"\\n              }\\n            }\\n          ]\\n        }\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>51DE4272-1711-4FF3-805F-7FBD2251AA0D</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <User>\\n        <StateDesc>未上线</StateDesc>\\n        <State>3</State>\\n        <Phone>1880134****</Phone>\\n        <DisplayName>模板导入坐席</DisplayName>\\n        <RamId>21577102482268****</RamId>\\n        <Dn>8031****</Dn>\\n        <SkillLevels>\\n            <SkillLevel>\\n                <SkillLevelId>101271</SkillLevelId>\\n                <Level>5</Level>\\n                <Skill>\\n                    <SkillGroupName>Default</SkillGroupName>\\n                    <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb3****</InstanceId>\\n                    <SkillGroupId>0ee27b3b-6765-499a-a741-61b16a90****</SkillGroupId>\\n                    <SkillGroupDescription>默认技能组</SkillGroupDescription>\\n                </Skill>\\n            </SkillLevel>\\n        </SkillLevels>\\n    </User>\\n</Data>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '获取实例中所有可转接坐席',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListAgentStateLogs' => [
            'summary' => '获取呼叫中心实例中坐席的状态日志。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '待获取用户的呼叫中心实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'd278629c-c687-4aa3-b044-4fe9b012e7ef'],
                ],
                [
                    'name' => 'RamId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席的RAM ID。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'example' => '233600862826937630'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '开始时间。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'example' => '1607911199000'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '结束时间，注意查询时间范围不能大于2小时，否则会报错。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'example' => '1607918399000'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '2'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EAF3C248-E123-441B-A545-B6CD02E98EED'],
                            'Success' => ['description' => '是否成功。', 'type' => 'boolean', 'example' => 'true'],
                            'AgentStateLogPage' => [
                                'description' => '坐席状态日志列表。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '对象总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'List' => [
                                        'description' => '对象列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'StateCode' => ['description' => '坐席子状态。', 'type' => 'string', 'example' => 'StartMonitoring'],
                                                'ContactId' => ['description' => '通话ID。', 'type' => 'string', 'example' => '2952482622'],
                                                'State' => ['description' => '坐席状态。', 'type' => 'string', 'example' => 'Talking'],
                                                'ConnectId' => ['description' => '话务ID。', 'type' => 'string', 'example' => '2952482621'],
                                                'StateTime' => ['description' => '状态对应的时刻。', 'type' => 'integer', 'format' => 'int64', 'example' => '1607911119000'],
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'd278629c-c687-4aa3-b044-4fe9b012e7ef'],
                                                'RamId' => ['description' => '坐席的RamId。', 'type' => 'integer', 'format' => 'int64', 'example' => '233600862826937630'],
                                                'SkillGroupIds' => ['description' => '坐席所在的技能组列表。', 'type' => 'string', 'example' => 'f762fa1d-d8cb-4d4c-aa0a-b3e0c1f05347,b09c567c-9d74-43e6-9106-86e1bf2da52b'],
                                                'CounterParty' => ['description' => '对端：所监听对象的RamId。非监听场景或被监听者不展示此字段。', 'type' => 'string', 'example' => '135600862836930633'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EAF3C248-E123-441B-A545-B6CD02E98EED\\",\\n  \\"Success\\": true,\\n  \\"AgentStateLogPage\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 1,\\n    \\"List\\": [\\n      {\\n        \\"StateCode\\": \\"StartMonitoring\\",\\n        \\"ContactId\\": \\"2952482622\\",\\n        \\"State\\": \\"Talking\\",\\n        \\"ConnectId\\": \\"2952482621\\",\\n        \\"StateTime\\": 1607911119000,\\n        \\"InstanceId\\": \\"d278629c-c687-4aa3-b044-4fe9b012e7ef\\",\\n        \\"RamId\\": 233600862826937630,\\n        \\"SkillGroupIds\\": \\"f762fa1d-d8cb-4d4c-aa0a-b3e0c1f05347,b09c567c-9d74-43e6-9106-86e1bf2da52b\\",\\n        \\"CounterParty\\": \\"135600862836930633\\"\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message/>\\n<RequestId>EAF3C248-E123-441B-A545-B6CD02E98EED</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>\\n<AgentStateLogPage>\\n    <TotalCount>1</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <CounterParty>135600862836930633</CounterParty>\\n        <SkillGroupIds>f762fa1d-d8cb-4d4c-aa0a-b3e0c1f05347,b09c567c-9d74-43e6-9106-86e1bf2da52b</SkillGroupIds>\\n        <StateTime>1607911119000</StateTime>\\n        <InstanceId>d278629c-c687-4aa3-b044-4fe9b012e7ef</InstanceId>\\n        <State>Talking</State>\\n        <StateCode>StartMonitoring</StateCode>\\n        <RamId>233600862826937630</RamId>\\n        <ConnectId>2952482621</ConnectId>\\n        <ContactId>2952482622</ContactId>\\n    </List>\\n</AgentStateLogPage>","errorExample":""}]',
            'title' => '查询坐席状态日志',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListAgentStates' => [
            'summary' => '调用ListAgentStates获取坐席状态。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID', 'type' => 'string', 'required' => false, 'example' => 'XXX'],
                ],
                [
                    'name' => 'AgentIds',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID列表。'."\n"
                        ."\n"
                        .'坐席ID等同于该座席的RAM子账户ID，最多50个坐席；不传则查询全部。', 'type' => 'string', 'required' => false, 'example' => '237432034227828673'],
                ],
                [
                    'name' => 'State',
                    'in' => 'query',
                    'schema' => ['description' => '坐席状态列表。'."\n"
                        ."\n"
                        .'不传查询全部。枚举值：ACW:话后处理中,Break:小休,Dialing:拨号,Ringing:振铃,Ready:等待,Talking:通话。', 'type' => 'string', 'required' => false, 'example' => 'ACW'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，默认值为1', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，默认值为10，最大是100。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '10'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求iD', 'type' => 'string', 'example' => '03C67DAD-EB26-41D8-949D-9B0C470FB716'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'Data' => [
                                'description' => '报表',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'example' => '2'],
                                    'TotalCount' => ['description' => '总个数', 'type' => 'integer', 'format' => 'int32', 'example' => '2'],
                                    'List' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'RealTimeAgentState' => [
                                                'description' => '坐席报表列表',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'LoginName' => ['description' => '座席登录名', 'type' => 'string', 'example' => 'paige'],
                                                        'Dn' => ['description' => '分机号码', 'type' => 'string', 'example' => '80301522'],
                                                        'StateDuration' => ['description' => '坐席状态持续时长', 'type' => 'string', 'example' => '10'],
                                                        'State' => ['description' => '座席状态描述，会有以下描述：会议、发起求助、处理、小休、拨号、振铃、求助、等待、通话。', 'type' => 'string', 'example' => 'Ready'],
                                                        'AgentId' => ['description' => '座席ID，等同于该座席的RAM子账户ID。', 'type' => 'string', 'example' => '237432034227828673'],
                                                        'AgentName' => ['description' => '座席名称', 'type' => 'string', 'example' => '派鸽'],
                                                        'InstanceId' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"03C67DAD-EB26-41D8-949D-9B0C470FB716\\",\\n  \\"Success\\": true,\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 2,\\n    \\"TotalCount\\": 2,\\n    \\"List\\": {\\n      \\"RealTimeAgentState\\": [\\n        {\\n          \\"LoginName\\": \\"paige\\",\\n          \\"Dn\\": \\"80301522\\",\\n          \\"StateDuration\\": \\"10\\",\\n          \\"State\\": \\"Ready\\",\\n          \\"AgentId\\": \\"237432034227828673\\",\\n          \\"AgentName\\": \\"派鸽\\",\\n          \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb31f7d\\"\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>947B7F2A-BD31-4A0B-9CC0-13F8165C65A7</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <TotalCount>3</TotalCount>\\n    <PageSize>50</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <RealTimeAgentState>\\n            <LoginName>paige</LoginName>\\n            <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb31f7d</InstanceId>\\n            <State>ACW</State>\\n            <Dn>80301522</Dn>\\n            <AgentId>237432034227828673</AgentId>\\n            <AgentName>派鸽</AgentName>\\n        </RealTimeAgentState>\\n        <RealTimeAgentState>\\n            <LoginName>banshi1</LoginName>\\n            <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb31f7d</InstanceId>\\n            <State>Ready</State>\\n            <Dn>80322399</Dn>\\n            <AgentId>243374734951787536</AgentId>\\n            <AgentName>般石</AgentName>\\n        </RealTimeAgentState>\\n        <RealTimeAgentState>\\n            <LoginName>mengzhen1234</LoginName>\\n            <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb31f7d</InstanceId>\\n            <State>Ringing</State>\\n            <Dn>80325610</Dn>\\n            <AgentId>273570923499439182</AgentId>\\n            <AgentName>孟珍1234</AgentName>\\n        </RealTimeAgentState>\\n    </List>\\n</Data>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '获取坐席状态',
            'description' => '坐席瞬时状态列表，统计的范围是截止调用时间4个小时内的，存在活跃坐席的状态信息。'."\n"
                ."\n"
                .'4 个小时内：是指发起统计的当前时间点，往前推 4 个小时。'."\n"
                .'活跃坐席：是指在上述时间范围内，状态发生变化的坐席。坐席状态变化包括签入、签出、小休、外呼等。仅登录坐席工作台，而没有签入的情况，不属于活跃坐席。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListAgentSummaryReports' => [
            'summary' => '查询坐席指标的某个时间范围汇总报表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1c450'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID', 'type' => 'string', 'required' => false, 'example' => 'fb654c6-17c6-4501-ba57-f5ddeb919814'],
                ],
                [
                    'name' => 'AgentIds',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID列表(使用“,”隔开)，坐席ID等同于该座席的RAM子账户ID，最多50个坐席；不传查询全部。', 'type' => 'string', 'required' => false, 'example' => '2769707711429472695'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '起始日期，格式yyyy-MM-dd HH:mm:ss；需要注意目前仅支持按天维度的查询，参数设置请参考案例。同时时间设置不得早于6个月前的时间点', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '2018-08-01 00:00:00'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '终止日期，格式：yyyy-MM-dd HH:mm:ss；需要注意目前仅支持按天维度的查询，参数设置请参考案例。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '2018-08-07 00:00:00'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，默认值为1。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，默认值为10，最大是100。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '20'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '685904F9-C253-49EF-8255-384888B794D2'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'PagedAgentSummaryReport' => [
                                'description' => '报表',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'example' => '2'],
                                    'TotalCount' => ['description' => '总个数', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'List' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'AgentSummaryReport' => [
                                                'description' => '坐席报表列表',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'LoginName' => ['description' => '座席登录名', 'type' => 'string', 'example' => 'weichao'],
                                                        'AgentId' => ['description' => '座席ID，等同于该座席的RAM子账户ID。', 'type' => 'string', 'example' => '2769707711429472695'],
                                                        'AgentName' => ['description' => '座席显示名称', 'type' => 'string', 'example' => '默默'],
                                                        'InstanceId' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1c450'],
                                                        'SkillGroupNames' => ['description' => '技能组名称', 'type' => 'string', 'example' => '其他服务'],
                                                        'SkillGroupIds' => ['description' => '技能组ID列表', 'type' => 'string', 'example' => '8fb654c6-17c6-4501-ba57-f5ddeb919814'],
                                                        'Overall' => [
                                                            'description' => '整体指标',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalLoggedInTime' => ['description' => '总登录时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'OccupancyRate' => ['description' => '座席利用率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'LastLogOutTime' => ['description' => '最后登出时间', 'type' => 'string', 'example' => '2018-08-04 18:00:00'],
                                                                'FirstLogInTime' => ['description' => '首次登录时间', 'type' => 'string', 'example' => '2018-08-04 09:00:00'],
                                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageReadyTime' => ['description' => '平均就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxReadyTime' => ['description' => '最大就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'OneTransferCalls' => ['description' => '总转接量，即坐席发起直接转接的次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalReadyTime' => ['description' => '总就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalBreakTime' => ['description' => '总小休时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalCalls' => ['description' => '总电话接待量。包括应答的呼入电话和接通的呼出电话。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                            ],
                                                        ],
                                                        'Inbound' => [
                                                            'description' => '呼入指标',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'CallsOffered' => ['description' => '电话呼入数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageRingTime' => ['description' => '平均振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'CallsHandled' => ['description' => '电话应答数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'ServiceLevel20' => ['description' => '服务水平，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'HandleRate' => ['description' => '应答率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                            ],
                                                        ],
                                                        'Outbound' => [
                                                            'description' => '呼出指标',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxDialingTime' => ['description' => '最大拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'CallsDialed' => ['description' => '电话拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'CallsAnswered' => ['description' => '电话接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AnswerRate' => ['description' => '接通率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。总话后处理时长，单位秒。', 'type' => 'string', 'example' => '0'],
                                                                'TotalDialingTime' => ['description' => '总拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageDialingTime' => ['description' => '平均拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"685904F9-C253-49EF-8255-384888B794D2\\",\\n  \\"Success\\": true,\\n  \\"PagedAgentSummaryReport\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 2,\\n    \\"TotalCount\\": 1,\\n    \\"List\\": {\\n      \\"AgentSummaryReport\\": [\\n        {\\n          \\"LoginName\\": \\"weichao\\",\\n          \\"AgentId\\": \\"2769707711429472695\\",\\n          \\"AgentName\\": \\"默默\\",\\n          \\"InstanceId\\": \\"b0eb2742-f37e-4c67-82d4-25c651c1c450\\",\\n          \\"SkillGroupNames\\": \\"其他服务\\",\\n          \\"SkillGroupIds\\": \\"8fb654c6-17c6-4501-ba57-f5ddeb919814\\",\\n          \\"Overall\\": {\\n            \\"TotalTalkTime\\": 0,\\n            \\"TotalLoggedInTime\\": 0,\\n            \\"OccupancyRate\\": 0,\\n            \\"LastLogOutTime\\": \\"2018-08-04 18:00:00\\",\\n            \\"FirstLogInTime\\": \\"2018-08-04 09:00:00\\",\\n            \\"TotalWorkTime\\": 0,\\n            \\"MaxWorkTime\\": 0,\\n            \\"AverageWorkTime\\": 0,\\n            \\"AverageTalkTime\\": 0,\\n            \\"SatisfactionIndex\\": 0,\\n            \\"SatisfactionSurveysOffered\\": 0,\\n            \\"SatisfactionSurveysResponded\\": 0,\\n            \\"AverageReadyTime\\": 0,\\n            \\"MaxReadyTime\\": 0,\\n            \\"OneTransferCalls\\": 0,\\n            \\"MaxTalkTime\\": 0,\\n            \\"TotalReadyTime\\": 0,\\n            \\"TotalBreakTime\\": 0,\\n            \\"TotalCalls\\": 0\\n          },\\n          \\"Inbound\\": {\\n            \\"TotalTalkTime\\": 0,\\n            \\"CallsOffered\\": 0,\\n            \\"AverageRingTime\\": 0,\\n            \\"CallsHandled\\": 0,\\n            \\"ServiceLevel20\\": 0,\\n            \\"TotalWorkTime\\": 0,\\n            \\"MaxWorkTime\\": 0,\\n            \\"AverageWorkTime\\": 0,\\n            \\"AverageTalkTime\\": 0,\\n            \\"SatisfactionIndex\\": 0,\\n            \\"SatisfactionSurveysOffered\\": 0,\\n            \\"HandleRate\\": 0,\\n            \\"SatisfactionSurveysResponded\\": 0,\\n            \\"TotalRingTime\\": 0,\\n            \\"MaxTalkTime\\": 0,\\n            \\"MaxRingTime\\": 0\\n          },\\n          \\"Outbound\\": {\\n            \\"TotalTalkTime\\": 0,\\n            \\"MaxDialingTime\\": 0,\\n            \\"CallsDialed\\": 0,\\n            \\"CallsAnswered\\": 0,\\n            \\"AnswerRate\\": 0,\\n            \\"TotalWorkTime\\": 0,\\n            \\"MaxWorkTime\\": \\"0\\",\\n            \\"TotalDialingTime\\": 0,\\n            \\"AverageTalkTime\\": 0,\\n            \\"AverageWorkTime\\": 0,\\n            \\"SatisfactionIndex\\": 0,\\n            \\"SatisfactionSurveysOffered\\": 0,\\n            \\"SatisfactionSurveysResponded\\": 0,\\n            \\"MaxTalkTime\\": 0,\\n            \\"AverageDialingTime\\": 0\\n          }\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<code>OK</code>\\n<pagedAgentSummaryReport>\\n    <pageNumber>1</pageNumber>\\n    <pageSize>10</pageSize>\\n    <totalCount>1</totalCount>\\n    <list>\\n        <agentId>2769707711429472695</agentId>\\n        <instanceId>b0eb2742-f37e-4c67-82d4-25c651c1c450</instanceId>\\n        <skillGroupNames>其他服务</skillGroupNames>\\n        <inbound>\\n            <maxTalkTime>0</maxTalkTime>\\n            <averageTalkTime>0</averageTalkTime>\\n            <totalWorkTime>0</totalWorkTime>\\n            <callsOffered>0</callsOffered>\\n            <callsHandled>0</callsHandled>\\n            <serviceLevel20>0</serviceLevel20>\\n            <averageRingTime>0</averageRingTime>\\n            <satisfactionSurveysResponded>0</satisfactionSurveysResponded>\\n            <satisfactionIndex>0</satisfactionIndex>\\n            <totalRingTime>0</totalRingTime>\\n            <totalTalkTime>0</totalTalkTime>\\n            <maxWorkTime>0</maxWorkTime>\\n            <averageWorkTime>0</averageWorkTime>\\n            <satisfactionSurveysOffered>0</satisfactionSurveysOffered>\\n            <handleRate>0</handleRate>\\n            <maxRingTime>0</maxRingTime>\\n        </inbound>\\n        <outbound>\\n            <maxTalkTime>11</maxTalkTime>\\n            <averageTalkTime>5</averageTalkTime>\\n            <totalWorkTime>15</totalWorkTime>\\n            <maxDialingTime>14</maxDialingTime>\\n            <callsDialed>3</callsDialed>\\n            <averageDialingTime>11</averageDialingTime>\\n            <satisfactionSurveysResponded>0</satisfactionSurveysResponded>\\n            <satisfactionIndex>0</satisfactionIndex>\\n            <totalDialingTime>34</totalDialingTime>\\n            <answerRate>1</answerRate>\\n            <callsAnswered>3</callsAnswered>\\n            <totalTalkTime>15</totalTalkTime>\\n            <maxWorkTime>10</maxWorkTime>\\n            <averageWorkTime>5</averageWorkTime>\\n            <satisfactionSurveysOffered>0</satisfactionSurveysOffered>\\n        </outbound>\\n        <skillGroupIds>8fb654c6-17c6-4501-ba57-f5ddeb919814</skillGroupIds>\\n        <loginName>weichao</loginName>\\n        <overall>\\n            <maxReadyTime>3282</maxReadyTime>\\n            <maxTalkTime>11</maxTalkTime>\\n            <averageTalkTime>5</averageTalkTime>\\n            <totalWorkTime>15</totalWorkTime>\\n            <totalLoggedInTime>3648</totalLoggedInTime>\\n            <totalReadyTime>3583</totalReadyTime>\\n            <totalBreakTime>1</totalBreakTime>\\n            <satisfactionSurveysResponded>0</satisfactionSurveysResponded>\\n            <satisfactionIndex>0</satisfactionIndex>\\n            <totalCalls>3</totalCalls>\\n            <averageReadyTime>716</averageReadyTime>\\n            <totalTalkTime>15</totalTalkTime>\\n            <maxWorkTime>10</maxWorkTime>\\n            <averageWorkTime>5</averageWorkTime>\\n            <occupancyRate>0.008223684504628181</occupancyRate>\\n            <satisfactionSurveysOffered>0</satisfactionSurveysOffered>\\n            <oneTransferCalls>0</oneTransferCalls>\\n        </overall>\\n        <agentName>默默</agentName>\\n    </list>\\n</pagedAgentSummaryReport>\\n<requestId>685904F9-C253-49EF-8255-384888B794D2</requestId>\\n<success>true</success>\\n<httpStatusCode>200</httpStatusCode>","errorExample":""}]',
            'title' => '坐席汇总报表',
            'description' => '比如`2018-08-01 00:00:00 ~ 2018-08-07 00:00:00`范围的坐席指标汇总报表，电话呼入数是发生在这个时间范围的总和、最大通话时长是这个时间范围的最长一次通话时长。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListAgentSummaryReportsByInterval' => [
            'summary' => '调用ListAgentSummaryReportsByInterval查询坐席指标的分段汇总报表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1xxxx'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID', 'type' => 'string', 'required' => false, 'example' => '8fb654c6-17c6-4501-ba57-f5ddeb91xxxx'],
                ],
                [
                    'name' => 'AgentIds',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID列表（使用“,”隔开），坐席ID等同于该座席的RAM子账户ID，最多50个坐席；不传查询全部。', 'type' => 'string', 'required' => false, 'example' => '276970771142947xxxx'],
                ],
                [
                    'name' => 'Interval',
                    'in' => 'query',
                    'schema' => ['description' => '间隔类型。'."\n"
                        .'- Daily：天'."\n"
                        .'- Minute5：5分钟', 'type' => 'string', 'required' => false, 'example' => 'Daily'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '起始日期，格式yyyy-MM-dd HH:mm:ss，不得早于6个月前的时间点', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '2018-09-12 14:45:00'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '终止日期，格式yyyy-MM-dd HH:mm:ss', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '2018-09-12 14:45:00'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，默认值为1。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，默认值为10，最大是100。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '20'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'DCF128C7-3817-4409-8557-15A0C49DA1B8'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'PagedAgentSummaryReport' => [
                                'description' => '报表',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总个数', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'List' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'AgentTimeIntervalReport' => [
                                                'description' => '坐席报表列表',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'AgentId' => ['description' => '坐席ID', 'type' => 'string', 'example' => '276970771142947xxxx'],
                                                        'IntervalList' => [
                                                            'type' => 'object',
                                                            'itemNode' => true,
                                                            'properties' => [
                                                                'AgentSummaryReport' => [
                                                                    'description' => '各个时间段的坐席报表',
                                                                    'type' => 'array',
                                                                    'items' => [
                                                                        'type' => 'object',
                                                                        'properties' => [
                                                                            'LoginName' => ['description' => '座席登录名', 'type' => 'string', 'example' => 'weichao'],
                                                                            'AgentId' => ['description' => '座席ID，等同于该座席的RAM子账户ID。', 'type' => 'string', 'example' => '276970771142947xxxx'],
                                                                            'AgentName' => ['description' => '座席显示名称', 'type' => 'string', 'example' => '默默'],
                                                                            'SkillGroupNames' => ['description' => '技能组名称', 'type' => 'string', 'example' => '其他服务'],
                                                                            'Timestamp' => ['description' => '日期，格式yyyy-MM-dd HH:mm:ss', 'type' => 'string', 'example' => '2018-09-12 14:45:00'],
                                                                            'InstanceId' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1xxx'],
                                                                            'SkillGroupIds' => ['description' => '技能组ID列表', 'type' => 'string', 'example' => '8fb654c6-17c6-4501-ba57-f5ddeb91981'],
                                                                            'Overall' => [
                                                                                'description' => '整体指标',
                                                                                'type' => 'object',
                                                                                'properties' => [
                                                                                    'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'TotalLoggedInTime' => ['description' => '总登录时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                                                    'OccupancyRate' => ['description' => '座席利用率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                                    'LastLogOutTime' => ['description' => '最后下线时间。', 'type' => 'string', 'example' => '2018-09-12 14:50:00'],
                                                                                    'FirstLogInTime' => ['description' => '首次登录时间。', 'type' => 'string', 'example' => '2018-09-12 14:46:00'],
                                                                                    'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                                    'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'AverageReadyTime' => ['description' => '平均就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'MaxReadyTime' => ['description' => '最大就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'OneTransferCalls' => ['description' => '总转接量，即坐席发送直接转接的次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'TotalReadyTime' => ['description' => '总就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'TotalBreakTime' => ['description' => '总小休时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'TotalCalls' => ['description' => '总电话接待量。包括应答的呼入电话和接通的呼出电话。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                ],
                                                                            ],
                                                                            'Inbound' => [
                                                                                'description' => '呼入指标',
                                                                                'type' => 'object',
                                                                                'properties' => [
                                                                                    'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'CallsOffered' => ['description' => '电话呼入数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'AverageRingTime' => ['description' => '平均振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'CallsHandled' => ['description' => '电话应答数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'ServiceLevel20' => ['description' => '20s应答率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                                    'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                                    'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'HandleRate' => ['description' => '应答率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                                    'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                ],
                                                                            ],
                                                                            'Outbound' => [
                                                                                'description' => '呼出指标',
                                                                                'type' => 'object',
                                                                                'properties' => [
                                                                                    'TotalTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'MaxDialingTime' => ['description' => '最大拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'CallsDialed' => ['description' => '电话拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'CallsAnswered' => ['description' => '电话接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'AnswerRate' => ['description' => '接通率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                                    'TotalWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'TotalDialingTime' => ['description' => '最大拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                                    'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'AverageDialingTime' => ['description' => '平均拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                ],
                                                                            ],
                                                                        ],
                                                                    ],
                                                                ],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"DCF128C7-3817-4409-8557-15A0C49DA1B8\\",\\n  \\"Success\\": true,\\n  \\"PagedAgentSummaryReport\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 1,\\n    \\"List\\": {\\n      \\"AgentTimeIntervalReport\\": [\\n        {\\n          \\"AgentId\\": \\"276970771142947xxxx\\",\\n          \\"IntervalList\\": {\\n            \\"AgentSummaryReport\\": [\\n              {\\n                \\"LoginName\\": \\"weichao\\",\\n                \\"AgentId\\": \\"276970771142947xxxx\\",\\n                \\"AgentName\\": \\"默默\\",\\n                \\"SkillGroupNames\\": \\"其他服务\\",\\n                \\"Timestamp\\": \\"2018-09-12 14:45:00\\",\\n                \\"InstanceId\\": \\"b0eb2742-f37e-4c67-82d4-25c651c1xxx\\",\\n                \\"SkillGroupIds\\": \\"8fb654c6-17c6-4501-ba57-f5ddeb91981\\",\\n                \\"Overall\\": {\\n                  \\"TotalTalkTime\\": 0,\\n                  \\"TotalLoggedInTime\\": 1,\\n                  \\"OccupancyRate\\": 0,\\n                  \\"LastLogOutTime\\": \\"2018-09-12 14:50:00\\",\\n                  \\"FirstLogInTime\\": \\"2018-09-12 14:46:00\\",\\n                  \\"TotalWorkTime\\": 0,\\n                  \\"MaxWorkTime\\": 0,\\n                  \\"AverageWorkTime\\": 0,\\n                  \\"AverageTalkTime\\": 0,\\n                  \\"SatisfactionIndex\\": 0,\\n                  \\"SatisfactionSurveysOffered\\": 0,\\n                  \\"SatisfactionSurveysResponded\\": 0,\\n                  \\"AverageReadyTime\\": 0,\\n                  \\"MaxReadyTime\\": 0,\\n                  \\"OneTransferCalls\\": 0,\\n                  \\"MaxTalkTime\\": 0,\\n                  \\"TotalReadyTime\\": 0,\\n                  \\"TotalBreakTime\\": 0,\\n                  \\"TotalCalls\\": 0\\n                },\\n                \\"Inbound\\": {\\n                  \\"TotalTalkTime\\": 0,\\n                  \\"CallsOffered\\": 0,\\n                  \\"AverageRingTime\\": 0,\\n                  \\"CallsHandled\\": 0,\\n                  \\"ServiceLevel20\\": 0,\\n                  \\"TotalWorkTime\\": 0,\\n                  \\"MaxWorkTime\\": 0,\\n                  \\"AverageWorkTime\\": 0,\\n                  \\"AverageTalkTime\\": 0,\\n                  \\"SatisfactionIndex\\": 0,\\n                  \\"SatisfactionSurveysOffered\\": 0,\\n                  \\"HandleRate\\": 0,\\n                  \\"SatisfactionSurveysResponded\\": 0,\\n                  \\"TotalRingTime\\": 0,\\n                  \\"MaxTalkTime\\": 0,\\n                  \\"MaxRingTime\\": 0\\n                },\\n                \\"Outbound\\": {\\n                  \\"TotalTalkTime\\": 0,\\n                  \\"MaxDialingTime\\": 0,\\n                  \\"CallsDialed\\": 0,\\n                  \\"CallsAnswered\\": 0,\\n                  \\"AnswerRate\\": 0,\\n                  \\"TotalWorkTime\\": 0,\\n                  \\"MaxWorkTime\\": 0,\\n                  \\"TotalDialingTime\\": 0,\\n                  \\"AverageTalkTime\\": 0,\\n                  \\"AverageWorkTime\\": 0,\\n                  \\"SatisfactionIndex\\": 0,\\n                  \\"SatisfactionSurveysOffered\\": 0,\\n                  \\"SatisfactionSurveysResponded\\": 0,\\n                  \\"MaxTalkTime\\": 0,\\n                  \\"AverageDialingTime\\": 0\\n                }\\n              }\\n            ]\\n          }\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>DCF128C7-3817-4409-8557-15A0C49DA1B8</RequestId>\\n<PagedAgentSummaryReport>\\n    <TotalCount>1</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <AgentTimeIntervalReport>\\n            <AgentId>276970771142947xxxx</AgentId>\\n            <IntervalList>\\n                <AgentSummaryReport>\\n                    <SkillGroupIds>8fb654c6-17c6-4501-ba57-f5ddeb91981</SkillGroupIds>\\n                    <LoginName>weichao</LoginName>\\n                    <InstanceId>b0eb2742-f37e-4c67-82d4-25c651c1xxx</InstanceId>\\n                    <SkillGroupNames>其他服务</SkillGroupNames>\\n                    <AgentName>默默</AgentName>\\n                    <AgentId>276970771142947xxxx</AgentId>\\n                    <Timestamp>2018-09-12 14:45:00</Timestamp>\\n                    <Overall>\\n                        <TotalReadyTime>0</TotalReadyTime>\\n                        <TotalBreakTime>0</TotalBreakTime>\\n                        <TotalCalls>0</TotalCalls>\\n                        <TotalWorkTime>0</TotalWorkTime>\\n                        <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n                        <OneTransferCalls>0</OneTransferCalls>\\n                        <SatisfactionIndex>0</SatisfactionIndex>\\n                        <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n                        <LastLogOutTime>2018-09-12 14:50:00</LastLogOutTime>\\n                        <TotalTalkTime>0</TotalTalkTime>\\n                        <AverageReadyTime>0</AverageReadyTime>\\n                        <FirstLogInTime>2018-09-12 14:46:00</FirstLogInTime>\\n                        <TotalLoggedInTime>1</TotalLoggedInTime>\\n                        <MaxTalkTime>0</MaxTalkTime>\\n                        <AverageWorkTime>0</AverageWorkTime>\\n                        <MaxReadyTime>0</MaxReadyTime>\\n                        <MaxWorkTime>0</MaxWorkTime>\\n                        <AverageTalkTime>0</AverageTalkTime>\\n                        <OccupancyRate>0</OccupancyRate>\\n                    </Overall>\\n                    <Inbound>\\n                        <ServiceLevel20>0</ServiceLevel20>\\n                        <TotalWorkTime>0</TotalWorkTime>\\n                        <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n                        <MaxRingTime>0</MaxRingTime>\\n                        <CallsOffered>0</CallsOffered>\\n                        <SatisfactionIndex>0</SatisfactionIndex>\\n                        <CallsHandled>0</CallsHandled>\\n                        <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n                        <TotalRingTime>0</TotalRingTime>\\n                        <HandleRate>0</HandleRate>\\n                        <TotalTalkTime>0</TotalTalkTime>\\n                        <AverageRingTime>0</AverageRingTime>\\n                        <MaxTalkTime>0</MaxTalkTime>\\n                        <AverageWorkTime>0</AverageWorkTime>\\n                        <MaxWorkTime>0</MaxWorkTime>\\n                        <AverageTalkTime>0</AverageTalkTime>\\n                    </Inbound>\\n                    <Outbound>\\n                        <TotalDialingTime>0</TotalDialingTime>\\n                        <TotalWorkTime>0</TotalWorkTime>\\n                        <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n                        <SatisfactionIndex>0</SatisfactionIndex>\\n                        <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n                        <AverageDialingTime>0</AverageDialingTime>\\n                        <CallsAnswered>0</CallsAnswered>\\n                        <TotalTalkTime>0</TotalTalkTime>\\n                        <CallsDialed>0</CallsDialed>\\n                        <MaxDialingTime>0</MaxDialingTime>\\n                        <MaxTalkTime>0</MaxTalkTime>\\n                        <AverageWorkTime>0</AverageWorkTime>\\n                        <MaxWorkTime>0</MaxWorkTime>\\n                        <AverageTalkTime>0</AverageTalkTime>\\n                        <AnswerRate>0</AnswerRate>\\n                    </Outbound>\\n                </AgentSummaryReport>\\n            </IntervalList>\\n        </AgentTimeIntervalReport>\\n    </List>\\n</PagedAgentSummaryReport>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '查询坐席指标的分段汇总报表',
            'description' => '****',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListAgentSummaryReportsSinceMidnight' => [
            'summary' => '调用ListAgentSummaryReportsSinceMidnight查询坐席指标的当天汇总报表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1c450'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID', 'type' => 'string', 'required' => false, 'example' => '8fb654c6-17c6-4501-ba57-f5ddeb919814'],
                ],
                [
                    'name' => 'AgentIds',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID列表(使用“,”隔开)。'."\n"
                        ."\n"
                        .'坐席ID等同于该座席的RAM子账户ID，最多50个坐席；不传查询全部.', 'type' => 'string', 'required' => false, 'example' => '2769707711429472695'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，默认值为1。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，默认值为10，最大是100。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '10'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应信息', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '27DD30C4-CAE2-481A-97CC-D3C54625341D'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'PagedAgentSummaryReport' => [
                                'description' => '报表',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'example' => '2'],
                                    'TotalCount' => ['description' => '总个数', 'type' => 'integer', 'format' => 'int32', 'example' => '2'],
                                    'List' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'AgentSummaryReport' => [
                                                'description' => '坐席报表列表',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'LoginName' => ['description' => '座席登录名', 'type' => 'string', 'example' => 'weichao'],
                                                        'AgentId' => ['description' => '座席ID，等同于该座席的RAM子账户ID。', 'type' => 'string', 'example' => '2769707711429472695'],
                                                        'AgentName' => ['description' => '座席名称', 'type' => 'string', 'example' => '默默'],
                                                        'SkillGroupNames' => ['description' => '技能组名称', 'type' => 'string', 'example' => '其他服务'],
                                                        'Timestamp' => ['description' => '日期，格式yyyy-MM-dd HH:mm:ss', 'type' => 'string', 'example' => '2018-09-13 00:00:00'],
                                                        'InstanceId' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1c450'],
                                                        'SkillGroupIds' => ['description' => '技能组ID列表', 'type' => 'string', 'example' => '8fb654c6-17c6-4501-ba57-f5ddeb919814'],
                                                        'Overall' => [
                                                            'description' => '整体指标',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalLoggedInTime' => ['description' => '总登录时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '65'],
                                                                'OccupancyRate' => ['description' => '座席利用率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageReadyTime' => ['description' => '平均就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '32'],
                                                                'MaxReadyTime' => ['description' => '最大就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '37'],
                                                                'OneTransferCalls' => ['description' => '总转接量，坐席发起直接转接的次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalReadyTime' => ['description' => '总就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '65'],
                                                                'TotalBreakTime' => ['description' => '总小休时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalCalls' => ['description' => '总电话接待量。包括应答的呼入电话和接通的呼出电话。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                            ],
                                                        ],
                                                        'Inbound' => [
                                                            'description' => '呼入指标',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'CallsOffered' => ['description' => '电话呼入数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageRingTime' => ['description' => '平均振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'CallsHandled' => ['description' => '电话应答数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'ServiceLevel20' => ['description' => '20s应答率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'HandleRate' => ['description' => '应答率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                            ],
                                                        ],
                                                        'Outbound' => [
                                                            'description' => '呼出指标',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxDialingTime' => ['description' => '最大拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'CallsDialed' => ['description' => '电话拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'CallsAnswered' => ['description' => '电话接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AnswerRate' => ['description' => '接通率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'string', 'example' => '0'],
                                                                'TotalDialingTime' => ['description' => '总拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageDialingTime' => ['description' => '平均拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"27DD30C4-CAE2-481A-97CC-D3C54625341D\\",\\n  \\"Success\\": true,\\n  \\"PagedAgentSummaryReport\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 2,\\n    \\"TotalCount\\": 2,\\n    \\"List\\": {\\n      \\"AgentSummaryReport\\": [\\n        {\\n          \\"LoginName\\": \\"weichao\\",\\n          \\"AgentId\\": \\"2769707711429472695\\",\\n          \\"AgentName\\": \\"默默\\",\\n          \\"SkillGroupNames\\": \\"其他服务\\",\\n          \\"Timestamp\\": \\"2018-09-13 00:00:00\\",\\n          \\"InstanceId\\": \\"b0eb2742-f37e-4c67-82d4-25c651c1c450\\",\\n          \\"SkillGroupIds\\": \\"8fb654c6-17c6-4501-ba57-f5ddeb919814\\",\\n          \\"Overall\\": {\\n            \\"TotalTalkTime\\": 0,\\n            \\"TotalLoggedInTime\\": 65,\\n            \\"OccupancyRate\\": 0,\\n            \\"TotalWorkTime\\": 0,\\n            \\"MaxWorkTime\\": 0,\\n            \\"AverageWorkTime\\": 0,\\n            \\"AverageTalkTime\\": 0,\\n            \\"SatisfactionIndex\\": 0,\\n            \\"SatisfactionSurveysOffered\\": 0,\\n            \\"SatisfactionSurveysResponded\\": 0,\\n            \\"AverageReadyTime\\": 32,\\n            \\"MaxReadyTime\\": 37,\\n            \\"OneTransferCalls\\": 0,\\n            \\"MaxTalkTime\\": 0,\\n            \\"TotalReadyTime\\": 65,\\n            \\"TotalBreakTime\\": 0,\\n            \\"TotalCalls\\": 0\\n          },\\n          \\"Inbound\\": {\\n            \\"TotalTalkTime\\": 0,\\n            \\"CallsOffered\\": 0,\\n            \\"AverageRingTime\\": 0,\\n            \\"CallsHandled\\": 0,\\n            \\"ServiceLevel20\\": 0,\\n            \\"TotalWorkTime\\": 0,\\n            \\"MaxWorkTime\\": 0,\\n            \\"AverageWorkTime\\": 0,\\n            \\"AverageTalkTime\\": 0,\\n            \\"SatisfactionIndex\\": 0,\\n            \\"SatisfactionSurveysOffered\\": 0,\\n            \\"HandleRate\\": 0,\\n            \\"SatisfactionSurveysResponded\\": 0,\\n            \\"TotalRingTime\\": 0,\\n            \\"MaxTalkTime\\": 0,\\n            \\"MaxRingTime\\": 0\\n          },\\n          \\"Outbound\\": {\\n            \\"TotalTalkTime\\": 0,\\n            \\"MaxDialingTime\\": 0,\\n            \\"CallsDialed\\": 0,\\n            \\"CallsAnswered\\": 0,\\n            \\"AnswerRate\\": 0,\\n            \\"TotalWorkTime\\": 0,\\n            \\"MaxWorkTime\\": \\"0\\",\\n            \\"TotalDialingTime\\": 0,\\n            \\"AverageTalkTime\\": 0,\\n            \\"AverageWorkTime\\": 0,\\n            \\"SatisfactionIndex\\": 0,\\n            \\"SatisfactionSurveysOffered\\": 0,\\n            \\"SatisfactionSurveysResponded\\": 0,\\n            \\"MaxTalkTime\\": 0,\\n            \\"AverageDialingTime\\": 0\\n          }\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<code>OK</code>\\n<pagedAgentSummaryReport>\\n    <pageNumber>1</pageNumber>\\n    <pageSize>10</pageSize>\\n    <totalCount>1</totalCount>\\n    <list>\\n        <agentId>2769707711429472695</agentId>\\n        <instanceId>b0eb2742-f37e-4c67-82d4-25c651c1c450</instanceId>\\n        <skillGroupNames>其他服务</skillGroupNames>\\n        <inbound>\\n            <maxTalkTime>0</maxTalkTime>\\n            <averageTalkTime>0</averageTalkTime>\\n            <totalWorkTime>0</totalWorkTime>\\n            <callsOffered>0</callsOffered>\\n            <callsHandled>0</callsHandled>\\n            <serviceLevel20>0</serviceLevel20>\\n            <averageRingTime>0</averageRingTime>\\n            <satisfactionSurveysResponded>0</satisfactionSurveysResponded>\\n            <satisfactionIndex>0</satisfactionIndex>\\n            <totalRingTime>0</totalRingTime>\\n            <totalTalkTime>0</totalTalkTime>\\n            <maxWorkTime>0</maxWorkTime>\\n            <averageWorkTime>0</averageWorkTime>\\n            <satisfactionSurveysOffered>0</satisfactionSurveysOffered>\\n            <handleRate>0</handleRate>\\n            <maxRingTime>0</maxRingTime>\\n        </inbound>\\n        <outbound>\\n            <maxTalkTime>0</maxTalkTime>\\n            <averageTalkTime>0</averageTalkTime>\\n            <totalWorkTime>0</totalWorkTime>\\n            <maxDialingTime>0</maxDialingTime>\\n            <callsDialed>0</callsDialed>\\n            <averageDialingTime>0</averageDialingTime>\\n            <satisfactionSurveysResponded>0</satisfactionSurveysResponded>\\n            <satisfactionIndex>0</satisfactionIndex>\\n            <totalDialingTime>0</totalDialingTime>\\n            <answerRate>0</answerRate>\\n            <callsAnswered>0</callsAnswered>\\n            <totalTalkTime>0</totalTalkTime>\\n            <maxWorkTime>0</maxWorkTime>\\n            <averageWorkTime>0</averageWorkTime>\\n            <satisfactionSurveysOffered>0</satisfactionSurveysOffered>\\n        </outbound>\\n        <skillGroupIds>8fb654c6-17c6-4501-ba57-f5ddeb919814</skillGroupIds>\\n        <loginName>weichao</loginName>\\n        <overall>\\n            <maxReadyTime>37</maxReadyTime>\\n            <maxTalkTime>0</maxTalkTime>\\n            <averageTalkTime>0</averageTalkTime>\\n            <totalWorkTime>0</totalWorkTime>\\n            <totalLoggedInTime>65</totalLoggedInTime>\\n            <totalReadyTime>65</totalReadyTime>\\n            <totalBreakTime>0</totalBreakTime>\\n            <satisfactionSurveysResponded>0</satisfactionSurveysResponded>\\n            <satisfactionIndex>0</satisfactionIndex>\\n            <totalCalls>0</totalCalls>\\n            <averageReadyTime>32</averageReadyTime>\\n            <totalTalkTime>0</totalTalkTime>\\n            <maxWorkTime>0</maxWorkTime>\\n            <averageWorkTime>0</averageWorkTime>\\n            <occupancyRate>0</occupancyRate>\\n            <satisfactionSurveysOffered>0</satisfactionSurveysOffered>\\n            <oneTransferCalls>0</oneTransferCalls>\\n        </overall>\\n        <agentName>默默</agentName>\\n        <timestamp>2018-09-13 00:00:00</timestamp>\\n    </list>\\n</pagedAgentSummaryReport>\\n<requestId>27DD30C4-CAE2-481A-97CC-D3C54625341D</requestId>\\n<success>true</success>\\n<httpStatusCode>200</httpStatusCode>","errorExample":""}]',
            'title' => '查询坐席指标的当天汇总报表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'GetAgentData' => [
            'summary' => '调用GetAgentData获取单个坐席报表数据。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ef1e71e9-ae9d-487c-96ad-9181d85cf802'],
                ],
                [
                    'name' => 'StartDay',
                    'in' => 'query',
                    'schema' => ['description' => '起始日期，格式yyyy-MM-dd。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '2021-01-05'],
                ],
                [
                    'name' => 'EndDay',
                    'in' => 'query',
                    'schema' => ['description' => '终止日期，格式yyyy-MM-dd。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '2021-01-06'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '阿里云账号的lgoinName。', 'type' => 'string', 'required' => false, 'example' => 'cctest'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，最大值100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '5E4AE8BE-282D-47DD-A9CB-AAC211F95DDB'],
                            'Success' => ['description' => '是否成功。', 'type' => 'boolean', 'example' => 'true'],
                            'DataList' => [
                                'description' => '报表数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'TotalCount' => ['description' => '对象总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '2'],
                                    'List' => [
                                        'description' => '对象列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'TotalLoggedInTime' => ['description' => '总登录时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '16225'],
                                                'OccupancyRate' => ['description' => '座席利用率。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'LoginName' => ['description' => '座席登录名。', 'type' => 'string', 'example' => 'cctest'],
                                                'AgentId' => ['description' => '座席ID，等同于该座席的RAM子账户ID，或阿里云UID。', 'type' => 'string', 'example' => '233482729826925174'],
                                                'RecordDate' => ['description' => '日期。', 'type' => 'string', 'example' => '2021-01-05'],
                                                'AgentName' => ['description' => 'Display/姓名。', 'type' => 'string', 'example' => '云呼测试'],
                                                'InstanceId' => ['description' => '呼叫中心实例ID。', 'type' => 'string', 'example' => 'd278629c-c687-4aa3-b044-4fe9b012e7ef9'],
                                                'AverageReadyTime' => ['description' => '平均就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxReadyTime' => ['description' => '最大就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'SkillGroupNames' => ['description' => '座席所属技能组名称列表。', 'type' => 'string', 'example' => '默认技能组'],
                                                'SkillGroupIds' => ['description' => '座席所属技能组ID列表。', 'type' => 'string', 'example' => '1fa8bb2f-e738-4981-aea8-264e67a175bc'],
                                                'TotalBreakTime' => ['description' => '总小休时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '146'],
                                                'TotalReadyTime' => ['description' => '总就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'Inbound' => [
                                                    'description' => '呼入指标。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '33'],
                                                        'AverageRingTime' => ['description' => '平均振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsOffered' => ['description' => '电话呼入数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsHandled' => ['description' => '电话应答数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxHoldTime' => ['description' => '最大保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalHoldTime' => ['description' => '总保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionIndex' => ['description' => '满意度指数。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'HandleRate' => ['description' => '应答率。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageHoldTime' => ['description' => '平均保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                    ],
                                                ],
                                                'Outbound' => [
                                                    'description' => '呼出指标。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '260'],
                                                        'MaxDialingTime' => ['description' => '最大拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsDialed' => ['description' => '电话拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '18'],
                                                        'CallsAnswered' => ['description' => '电话接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '9'],
                                                        'AnswerRate' => ['description' => '接通率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '50'],
                                                        'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxHoldTime' => ['description' => '最大保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalDialingTime' => ['description' => '总拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalHoldTime' => ['description' => '总保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageHoldTime' => ['description' => '平均保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageDialingTime' => ['description' => '平均拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                    ],
                                                ],
                                                'Overall' => [
                                                    'description' => '整体指标。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '293'],
                                                        'MaxHoldTime' => ['description' => '最大保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '70'],
                                                        'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalHoldTime' => ['description' => '总保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageHoldTime' => ['description' => '平均保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalCalls' => ['description' => '总电话接待量。包括应答的呼入电话和接通的呼出电话。', 'type' => 'integer', 'format' => 'int64', 'example' => '19'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"5E4AE8BE-282D-47DD-A9CB-AAC211F95DDB\\",\\n  \\"Success\\": true,\\n  \\"DataList\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 1,\\n    \\"TotalCount\\": 2,\\n    \\"List\\": [\\n      {\\n        \\"TotalLoggedInTime\\": 16225,\\n        \\"OccupancyRate\\": 0,\\n        \\"LoginName\\": \\"cctest\\",\\n        \\"AgentId\\": \\"233482729826925174\\",\\n        \\"RecordDate\\": \\"2021-01-05\\",\\n        \\"AgentName\\": \\"云呼测试\\",\\n        \\"InstanceId\\": \\"d278629c-c687-4aa3-b044-4fe9b012e7ef9\\",\\n        \\"AverageReadyTime\\": 0,\\n        \\"MaxReadyTime\\": 0,\\n        \\"SkillGroupNames\\": \\"默认技能组\\",\\n        \\"SkillGroupIds\\": \\"1fa8bb2f-e738-4981-aea8-264e67a175bc\\",\\n        \\"TotalBreakTime\\": 146,\\n        \\"TotalReadyTime\\": 0,\\n        \\"Inbound\\": {\\n          \\"TotalTalkTime\\": 33,\\n          \\"AverageRingTime\\": 0,\\n          \\"CallsOffered\\": 0,\\n          \\"CallsHandled\\": 0,\\n          \\"TotalWorkTime\\": 0,\\n          \\"MaxHoldTime\\": 0,\\n          \\"MaxWorkTime\\": 0,\\n          \\"TotalHoldTime\\": 0,\\n          \\"AverageWorkTime\\": 0,\\n          \\"AverageTalkTime\\": 0,\\n          \\"SatisfactionIndex\\": 0,\\n          \\"SatisfactionSurveysOffered\\": 0,\\n          \\"HandleRate\\": 0,\\n          \\"SatisfactionSurveysResponded\\": 0,\\n          \\"AverageHoldTime\\": 0,\\n          \\"TotalRingTime\\": 0,\\n          \\"MaxTalkTime\\": 0,\\n          \\"MaxRingTime\\": 0\\n        },\\n        \\"Outbound\\": {\\n          \\"TotalTalkTime\\": 260,\\n          \\"MaxDialingTime\\": 0,\\n          \\"CallsDialed\\": 18,\\n          \\"CallsAnswered\\": 9,\\n          \\"AnswerRate\\": 50,\\n          \\"TotalWorkTime\\": 0,\\n          \\"MaxHoldTime\\": 0,\\n          \\"MaxWorkTime\\": 0,\\n          \\"TotalDialingTime\\": 0,\\n          \\"TotalHoldTime\\": 0,\\n          \\"AverageWorkTime\\": 0,\\n          \\"AverageTalkTime\\": 0,\\n          \\"SatisfactionIndex\\": 0,\\n          \\"SatisfactionSurveysOffered\\": 0,\\n          \\"SatisfactionSurveysResponded\\": 0,\\n          \\"AverageHoldTime\\": 0,\\n          \\"MaxTalkTime\\": 0,\\n          \\"AverageDialingTime\\": 0\\n        },\\n        \\"Overall\\": {\\n          \\"TotalTalkTime\\": 293,\\n          \\"MaxHoldTime\\": 0,\\n          \\"TotalWorkTime\\": 70,\\n          \\"MaxWorkTime\\": 0,\\n          \\"TotalHoldTime\\": 0,\\n          \\"AverageTalkTime\\": 0,\\n          \\"AverageWorkTime\\": 0,\\n          \\"SatisfactionIndex\\": 0,\\n          \\"SatisfactionSurveysOffered\\": 0,\\n          \\"SatisfactionSurveysResponded\\": 0,\\n          \\"AverageHoldTime\\": 0,\\n          \\"MaxTalkTime\\": 0,\\n          \\"TotalCalls\\": 19\\n        }\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<DataList>\\n    <TotalCount>2</TotalCount>\\n    <PageSize>1</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <LoginName>云呼测试</LoginName>\\n        <SkillGroupIds>1fa8bb2f-e738-4981-aea8-264e67a175bc</SkillGroupIds>\\n        <Outbound>\\n            <CallsAnswered>9</CallsAnswered>\\n            <TotalTalkTime>260</TotalTalkTime>\\n            <CallsDialed>18</CallsDialed>\\n            <TotalDialingTime>0</TotalDialingTime>\\n            <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n            <SatisfactionIndex>0</SatisfactionIndex>\\n            <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n            <AnswerRate>50</AnswerRate>\\n        </Outbound>\\n        <Overall>\\n            <TotalCalls>19</TotalCalls>\\n            <TotalTalkTime>293</TotalTalkTime>\\n            <TotalWorkTime>70</TotalWorkTime>\\n            <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n            <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n        </Overall>\\n        <TotalBreakTime>146</TotalBreakTime>\\n        <InstanceId>ef1e71e9-ae9d-487c-96ad-9181d85cf802</InstanceId>\\n        <SkillGroupNames>默认技能组</SkillGroupNames>\\n        <RecordDate>2021-01-05</RecordDate>\\n        <TotalLoggedInTime>16225</TotalLoggedInTime>\\n        <AgentId>233482729826925200</AgentId>\\n        <AgentName>云呼测试</AgentName>\\n        <Inbound>\\n            <TotalTalkTime>33</TotalTalkTime>\\n            <AverageRingTime>6</AverageRingTime>\\n            <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n            <CallsOffered>1</CallsOffered>\\n            <SatisfactionIndex>0</SatisfactionIndex>\\n            <CallsHandled>1</CallsHandled>\\n            <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n            <TotalRingTime>0</TotalRingTime>\\n            <HandleRate>100</HandleRate>\\n        </Inbound>\\n    </List>\\n</DataList>\\n<RequestId>5E4AE8BE-282D-47DD-A9CB-AAC211F95DDB</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '获取单个坐席报表数据',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListAgentDevices' => [
            'summary' => '当坐席出现异常下线的情况时，查询坐席的设备信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'RamIds',
                    'in' => 'query',
                    'schema' => ['description' => 'RamID的集合。'."\n"
                        ."\n"
                        .'如果没有数据则查询当前坐席的设备信息，查询多个ramID信息用“,”分隔。', 'type' => 'string', 'required' => false, 'example' => '123,456'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '开始时间，默认当天时间的0点时刻。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '13465000'],
                ],
                [
                    'name' => 'StopTime',
                    'in' => 'query',
                    'schema' => ['description' => '结束时间，默认当前时间。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1645645700'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'A13BB835-94AA-4E55-8D9E-5EA585CEA99Y'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'AgentDeviceList' => [
                                'type' => 'object',
                                'itemNode' => true,
                                'properties' => [
                                    'AgentDevice' => [
                                        'description' => '坐席设备记录数据',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'LoginTime' => ['description' => '登录时间', 'type' => 'integer', 'format' => 'int64', 'example' => '1559113107000'],
                                                'ClientPort' => ['description' => '客户端Port', 'type' => 'string', 'example' => '8080'],
                                                'Remark' => ['description' => '备注信息', 'type' => 'string', 'example' => '无'],
                                                'BrowserVersion' => ['description' => '客户端浏览器信息', 'type' => 'string', 'example' => '浏览器内核类型：chrome，浏览器版本：74.0.3729.169'],
                                                'ClientIp' => ['description' => '客户端IP', 'type' => 'string', 'example' => '30.52.180.90'],
                                                'InstanceId' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'example' => 'd278629c-c687-4aa3-b044-4fe9b012e7ef'],
                                                'IsLogin' => ['description' => '是否签入成功。 '."\n"
                                                    ."\n"
                                                    .'**0**:签入失败;**1**:签入成功;', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                'RamId' => ['description' => '座席的RAM子账户ID', 'type' => 'integer', 'format' => 'int64', 'example' => '1059803544828509'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"A13BB835-94AA-4E55-8D9E-5EA585CEA99Y\\",\\n  \\"Success\\": true,\\n  \\"AgentDeviceList\\": {\\n    \\"AgentDevice\\": [\\n      {\\n        \\"LoginTime\\": 1559113107000,\\n        \\"ClientPort\\": \\"8080\\",\\n        \\"Remark\\": \\"无\\",\\n        \\"BrowserVersion\\": \\"浏览器内核类型：chrome，浏览器版本：74.0.3729.169\\",\\n        \\"ClientIp\\": \\"30.52.180.90\\",\\n        \\"InstanceId\\": \\"d278629c-c687-4aa3-b044-4fe9b012e7ef\\",\\n        \\"IsLogin\\": 1,\\n        \\"RamId\\": 1059803544828509\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<ListAgentDevicesResponse>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <RequestId>A13BB835-94AA-4E55-8D9E-5EA585CEA99Y</RequestId>\\r\\n    <Success>true</Success>\\r\\n    <Code>OK</Code>\\r\\n    <AgentDeviceList>\\r\\n        <AgentDevice>\\r\\n            <LoginTime>1559113107000</LoginTime>\\r\\n            <InstanceId>d278629c-c687-4aa3-b044-4fe9b012e7ef</InstanceId>\\r\\n            <IsLogin>1</IsLogin>\\r\\n            <ClientIp>30.52.180.90</ClientIp>\\r\\n            <Remark/>\\r\\n            <RamId>1059803544828509</RamId>\\r\\n            <BrowserVersion>浏览器内核类型：chrome，浏览器版本：74.0.3729.169</BrowserVersion>\\r\\n            <ClientPort/>\\r\\n        </AgentDevice>\\r\\n    </AgentDeviceList>\\r\\n</ListAgentDevicesResponse>","errorExample":""}]',
            'title' => '查询坐席设备信息',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListAgentEvents' => [
            'summary' => '调用ListAgentEvents获取呼叫中心实例中坐席的事件状态信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '待获取用户的呼叫中心实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'd278629c-c687-4aa3-b044-4fe9b012e7ef'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '开始时间。'."\n"
                        ."\n"
                        .'默认是当前时间前一小时，注意查询时间范围小于1小时，否则会报错。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1555297200000'],
                ],
                [
                    'name' => 'StopTime',
                    'in' => 'query',
                    'schema' => ['description' => '结束时间，默认是当前时间。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1555300800000'],
                ],
                [
                    'name' => 'RamId',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '坐席的RAM ID。',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => true,
                        'example' => '1059803544828509',
                        'maxItems' => 99,
                    ],
                ],
                [
                    'name' => 'Event',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '事件。'."\n"
                            ."\n"
                            .'包括：”签入”,”签出”,”小休”,”等待”,”振铃”,”通话”,”放弃”,”结束”,”处理”,”发起求助”,”求助成功”,”会议建立”,”会议结束”,”拨号”。',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => false,
                        'example' => '签入',
                        'maxItems' => 99,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'ADB327AC-6ABF-4FE9-A52E-AAB9894CD0E7'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'AgentEventList' => [
                                'type' => 'object',
                                'itemNode' => true,
                                'properties' => [
                                    'AgentEvent' => [
                                        'description' => '坐席事件状态数据',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'Event' => ['description' => '座席事件状态描述。', 'type' => 'string', 'example' => '签出'],
                                                'EventTime' => ['description' => '事件触发时间', 'type' => 'integer', 'format' => 'int64', 'example' => '1555299918000'],
                                                'LoginName' => ['description' => '座席登录名', 'type' => 'string', 'example' => 'ccctest'],
                                                'InstanceId' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'example' => 'd278629c-c687-4aa3-b044-4fe9b012e7ef'],
                                                'RamId' => ['description' => '座席的RAM子账户ID', 'type' => 'integer', 'format' => 'int64', 'example' => '2059803544828509'],
                                                'SkillGroupIds' => [
                                                    'type' => 'object',
                                                    'itemNode' => true,
                                                    'properties' => [
                                                        'SkillGroup' => [
                                                            'description' => '座席关联的技能组列表',
                                                            'type' => 'array',
                                                            'items' => [
                                                                'type' => 'object',
                                                                'properties' => [
                                                                    'SkillGroupName' => ['description' => '技能组名称', 'type' => 'string', 'example' => 'Default'],
                                                                    'SkillGroupId' => ['description' => '技能组ID', 'type' => 'string', 'example' => '014a9696-931d-49db-ae96-111d2098a548'],
                                                                ],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"ADB327AC-6ABF-4FE9-A52E-AAB9894CD0E7\\",\\n  \\"Success\\": true,\\n  \\"AgentEventList\\": {\\n    \\"AgentEvent\\": [\\n      {\\n        \\"Event\\": \\"签出\\",\\n        \\"EventTime\\": 1555299918000,\\n        \\"LoginName\\": \\"ccctest\\",\\n        \\"InstanceId\\": \\"d278629c-c687-4aa3-b044-4fe9b012e7ef\\",\\n        \\"RamId\\": 2059803544828509,\\n        \\"SkillGroupIds\\": {\\n          \\"SkillGroup\\": [\\n            {\\n              \\"SkillGroupName\\": \\"Default\\",\\n              \\"SkillGroupId\\": \\"014a9696-931d-49db-ae96-111d2098a548\\"\\n            }\\n          ]\\n        }\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<ListAgentEventsResponse>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <AgentEventList>\\r\\n        <AgentEvent>\\r\\n            <SkillGroupIds>\\r\\n                <SkillGroup>\\r\\n                    <SkillGroupName>Default</SkillGroupName>\\r\\n                    <SkillGroupId>014a9696-931d-49db-ae96-111d2098a548</SkillGroupId>\\r\\n                </SkillGroup>\\r\\n            </SkillGroupIds>\\r\\n            <LoginName>ccctest</LoginName>\\r\\n            <EventTime>1555299917000</EventTime>\\r\\n            <Event>等待</Event>\\r\\n            <InstanceId>d278629c-c687-4aa3-b044-4fe9b012e7ef</InstanceId>\\r\\n            <RamId>2059803544828509</RamId>\\r\\n        </AgentEvent>\\r\\n        <AgentEvent>\\r\\n            <SkillGroupIds>\\r\\n                <SkillGroup>\\r\\n                    <SkillGroupName>Default</SkillGroupName>\\r\\n                    <SkillGroupId>014a9696-931d-49db-ae96-111d2098a548</SkillGroupId>\\r\\n                </SkillGroup>\\r\\n            </SkillGroupIds>\\r\\n            <LoginName>ccctest</LoginName>\\r\\n            <EventTime>1555299918000</EventTime>\\r\\n            <Event>签出</Event>\\r\\n            <InstanceId>d278629c-c687-4aa3-b044-4fe9b012e7ef</InstanceId>\\r\\n            <RamId>2059803544828509</RamId>\\r\\n        </AgentEvent>\\r\\n    </AgentEventList>\\r\\n    <RequestId>ADB327AC-6ABF-4FE9-A52E-AAB9894CD0E7</RequestId>\\r\\n    <Success>true</Success>\\r\\n    <Code>OK</Code>\\r\\n</ListAgentEventsResponse>","errorExample":""}]',
            'title' => '获取呼叫中心实例中坐席的事件状态信息',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'GenerateAgentStatisticReport' => [
            'summary' => '调用GenerateAgentStatisticReport返回调用者自己的坐席报表数据，用在坐席工作台-我的工作页面。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'example' => 'd278629c-c687-4aa3-b044-4fe9b012e7ef8', 'docRequired' => true],
                ],
                [
                    'name' => 'AgentId',
                    'in' => 'query',
                    'schema' => ['description' => '座席ID，等同于该座席的RAM子账户ID。', 'type' => 'string', 'required' => false, 'example' => '233482729826925174'],
                ],
                [
                    'name' => 'StartDate',
                    'in' => 'query',
                    'schema' => ['description' => '起始日期，格式yyyy-MM-dd，包括当前日期。', 'type' => 'string', 'required' => true, 'example' => '2018-05-20 11:11:11', 'docRequired' => true],
                ],
                [
                    'name' => 'EndDate',
                    'in' => 'query',
                    'schema' => ['description' => '终止日期，格式yyyy-MM-dd，包括当前日期。', 'type' => 'string', 'required' => true, 'example' => '2018-05-20 11:11:11', 'docRequired' => true],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'example' => '1', 'docRequired' => true],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'example' => '10', 'docRequired' => true],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '03C67DAD-EB26-41D8-949D-9B0C470FB716'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'DataList' => [
                                'description' => '报表数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'example' => '2'],
                                    'TotalCount' => ['description' => '对象总数', 'type' => 'integer', 'format' => 'int32', 'example' => '2'],
                                    'List' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'GenerateAgentStatistic' => [
                                                'description' => '对象列表',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'TotalLoggedInTime' => ['description' => '总登录时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'OccupancyRate' => ['description' => '座席利用率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'LoginName' => ['description' => '座席登录名。', 'type' => 'string', 'example' => 'cctest'],
                                                        'AgentId' => ['description' => '座席ID，等同于该座席的RAM子账户ID。', 'type' => 'string', 'example' => '233482729826925174'],
                                                        'RecordDate' => ['description' => '日期。', 'type' => 'string', 'example' => '无'],
                                                        'AgentName' => ['description' => 'Display/姓名。', 'type' => 'string', 'example' => '云呼测试'],
                                                        'InstanceId' => ['description' => '呼叫中心实例ID。', 'type' => 'string', 'example' => 'd278629c-c687-4aa3-b044-4fe9b012e7ef9'],
                                                        'AverageReadyTime' => ['description' => '平均就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxReadyTime' => ['description' => '最大就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SkillGroupNames' => ['description' => '座席所属技能组名称列表。', 'type' => 'string', 'example' => 'Default,测试技能组'],
                                                        'SkillGroupIds' => ['description' => '座席所属技能组ID列表。', 'type' => 'string', 'example' => 'b0cc307c-9c74-43e6-4328-86e1bf98272b,f792751d-d4cb-4d4c-ccs4-b0oiw1f05247'],
                                                        'TotalBreakTime' => ['description' => '总小休时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalReadyTime' => ['description' => '总就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'Inbound' => [
                                                            'description' => '呼入指标。',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageRingTime' => ['description' => '平均振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'CallsOffered' => ['description' => '电话呼入数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'CallsHandled' => ['description' => '电话应答数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxHoldTime' => ['description' => '最大保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalHoldTime' => ['description' => '总保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'HandleRate' => ['description' => '应答率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageHoldTime' => ['description' => '平均保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                            ],
                                                        ],
                                                        'Outbound' => [
                                                            'description' => '呼出指标。',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxDialingTime' => ['description' => '最大拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'CallsDialed' => ['description' => '电话拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'CallsAnswered' => ['description' => '电话接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AnswerRate' => ['description' => '接通率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxHoldTime' => ['description' => '最大保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalDialingTime' => ['description' => '总拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalHoldTime' => ['description' => '总保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageHoldTime' => ['description' => '平均保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageDialingTime' => ['description' => '平均拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                            ],
                                                        ],
                                                        'Overall' => [
                                                            'description' => '整体指标。',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxHoldTime' => ['description' => '最大保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalHoldTime' => ['description' => '总保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionIndex' => ['description' => '满意度指数。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageHoldTime' => ['description' => '平均保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalCalls' => ['description' => '总电话接待量。包括应答的呼入电话和接通的呼出电话。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"03C67DAD-EB26-41D8-949D-9B0C470FB716\\",\\n  \\"Success\\": true,\\n  \\"DataList\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 2,\\n    \\"TotalCount\\": 2,\\n    \\"List\\": {\\n      \\"GenerateAgentStatistic\\": [\\n        {\\n          \\"TotalLoggedInTime\\": 0,\\n          \\"OccupancyRate\\": 0,\\n          \\"LoginName\\": \\"cctest\\",\\n          \\"AgentId\\": \\"233482729826925174\\",\\n          \\"RecordDate\\": \\"无\\",\\n          \\"AgentName\\": \\"云呼测试\\",\\n          \\"InstanceId\\": \\"d278629c-c687-4aa3-b044-4fe9b012e7ef9\\",\\n          \\"AverageReadyTime\\": 0,\\n          \\"MaxReadyTime\\": 0,\\n          \\"SkillGroupNames\\": \\"Default,测试技能组\\",\\n          \\"SkillGroupIds\\": \\"b0cc307c-9c74-43e6-4328-86e1bf98272b,f792751d-d4cb-4d4c-ccs4-b0oiw1f05247\\",\\n          \\"TotalBreakTime\\": 0,\\n          \\"TotalReadyTime\\": 0,\\n          \\"Inbound\\": {\\n            \\"TotalTalkTime\\": 0,\\n            \\"AverageRingTime\\": 0,\\n            \\"CallsOffered\\": 0,\\n            \\"CallsHandled\\": 0,\\n            \\"TotalWorkTime\\": 0,\\n            \\"MaxHoldTime\\": 0,\\n            \\"MaxWorkTime\\": 0,\\n            \\"TotalHoldTime\\": 0,\\n            \\"AverageWorkTime\\": 0,\\n            \\"AverageTalkTime\\": 0,\\n            \\"SatisfactionIndex\\": 0,\\n            \\"SatisfactionSurveysOffered\\": 0,\\n            \\"HandleRate\\": 0,\\n            \\"SatisfactionSurveysResponded\\": 0,\\n            \\"AverageHoldTime\\": 0,\\n            \\"TotalRingTime\\": 0,\\n            \\"MaxTalkTime\\": 0,\\n            \\"MaxRingTime\\": 0\\n          },\\n          \\"Outbound\\": {\\n            \\"TotalTalkTime\\": 0,\\n            \\"MaxDialingTime\\": 0,\\n            \\"CallsDialed\\": 0,\\n            \\"CallsAnswered\\": 0,\\n            \\"AnswerRate\\": 0,\\n            \\"TotalWorkTime\\": 0,\\n            \\"MaxHoldTime\\": 0,\\n            \\"MaxWorkTime\\": 0,\\n            \\"TotalDialingTime\\": 0,\\n            \\"TotalHoldTime\\": 0,\\n            \\"AverageWorkTime\\": 0,\\n            \\"AverageTalkTime\\": 0,\\n            \\"SatisfactionIndex\\": 0,\\n            \\"SatisfactionSurveysOffered\\": 0,\\n            \\"SatisfactionSurveysResponded\\": 0,\\n            \\"AverageHoldTime\\": 0,\\n            \\"MaxTalkTime\\": 0,\\n            \\"AverageDialingTime\\": 0\\n          },\\n          \\"Overall\\": {\\n            \\"TotalTalkTime\\": 0,\\n            \\"MaxHoldTime\\": 0,\\n            \\"TotalWorkTime\\": 0,\\n            \\"MaxWorkTime\\": 0,\\n            \\"TotalHoldTime\\": 0,\\n            \\"AverageTalkTime\\": 0,\\n            \\"AverageWorkTime\\": 0,\\n            \\"SatisfactionIndex\\": 0,\\n            \\"SatisfactionSurveysOffered\\": 0,\\n            \\"SatisfactionSurveysResponded\\": 0,\\n            \\"AverageHoldTime\\": 0,\\n            \\"MaxTalkTime\\": 0,\\n            \\"TotalCalls\\": 0\\n          }\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<DataList>\\n    <TotalCount>2</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <GenerateAgentStatistic>\\n            <LoginName>cctest</LoginName>\\n            <SkillGroupIds>b0cc307c-9c74-43e6-4328-86e1bf98272b,f792751d-d4cb-4d4c-ccs4-b0oiw1f05247</SkillGroupIds>\\n            <Outbound>\\n                <CallsAnswered>0</CallsAnswered>\\n                <TotalTalkTime>0</TotalTalkTime>\\n                <CallsDialed>0</CallsDialed>\\n                <TotalDialingTime>0</TotalDialingTime>\\n                <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n                <SatisfactionIndex>0</SatisfactionIndex>\\n                <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n                <AnswerRate>0</AnswerRate>\\n            </Outbound>\\n            <Overall>\\n                <TotalCalls>0</TotalCalls>\\n                <TotalTalkTime>0</TotalTalkTime>\\n                <TotalWorkTime>0</TotalWorkTime>\\n                <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n                <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n            </Overall>\\n            <TotalBreakTime>780</TotalBreakTime>\\n            <InstanceId>d278629c-c687-4aa3-b044-4fe9b012e7ef9</InstanceId>\\n            <SkillGroupNames>Default,测试技能组</SkillGroupNames>\\n            <TotalLoggedInTime>14201</TotalLoggedInTime>\\n            <AgentId>233482729826925174</AgentId>\\n            <AgentName>cc测试</AgentName>\\n            <Inbound>\\n                <TotalTalkTime>0</TotalTalkTime>\\n                <AverageRingTime>0</AverageRingTime>\\n                <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n                <CallsOffered>0</CallsOffered>\\n                <SatisfactionIndex>0</SatisfactionIndex>\\n                <CallsHandled>2</CallsHandled>\\n                <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n                <TotalRingTime>0</TotalRingTime>\\n                <HandleRate>0</HandleRate>\\n            </Inbound>\\n        </GenerateAgentStatistic>\\n        <GenerateAgentStatistic>\\n            <LoginName>ccc</LoginName>\\n            <SkillGroupIds>b0cc307c-9c74-43e6-4328-86e1bf98272b,f792751d-d4cb-4d4c-ccs4-b0oiw1f05247</SkillGroupIds>\\n            <Outbound>\\n                <CallsAnswered>0</CallsAnswered>\\n                <TotalTalkTime>0</TotalTalkTime>\\n                <CallsDialed>16</CallsDialed>\\n                <TotalDialingTime>0</TotalDialingTime>\\n                <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n                <SatisfactionIndex>0</SatisfactionIndex>\\n                <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n                <AnswerRate>0</AnswerRate>\\n            </Outbound>\\n            <Overall>\\n                <TotalCalls>18</TotalCalls>\\n                <TotalTalkTime>115</TotalTalkTime>\\n                <TotalWorkTime>32</TotalWorkTime>\\n                <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n                <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n            </Overall>\\n            <TotalBreakTime>0</TotalBreakTime>\\n            <InstanceId>d278629c-c687-4aa3-b044-4fe9b012e7ef9</InstanceId>\\n            <SkillGroupNames>测试分组,Default</SkillGroupNames>\\n            <TotalLoggedInTime>12509</TotalLoggedInTime>\\n            <AgentId>1233603589159834</AgentId>\\n            <AgentName>cc测试</AgentName>\\n            <Inbound>\\n                <TotalTalkTime>115</TotalTalkTime>\\n                <AverageRingTime>4</AverageRingTime>\\n                <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n                <CallsOffered>2</CallsOffered>\\n                <SatisfactionIndex>0</SatisfactionIndex>\\n                <CallsHandled>2</CallsHandled>\\n                <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n                <TotalRingTime>0</TotalRingTime>\\n                <HandleRate>100</HandleRate>\\n            </Inbound>\\n        </GenerateAgentStatistic>\\n    </List>\\n</DataList>\\n<RequestId>43DF2FD7-BC08-00BE-A679-CA16DDEAN90AE</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '获取坐席报表数据',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'RefreshToken' => [
            'summary' => '刷新坐席工作台的Token，用来保持坐席工作台有效的登录状态。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'EF438794-B498-4559-A536-3CD0BA33A1BF'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'Token' => [
                                'description' => '更新的令牌信息',
                                'type' => 'object',
                                'properties' => [
                                    'SignData' => ['description' => '待签名数据', 'type' => 'string', 'example' => '{"tenantId": "acc2631", "serviceId":"249353919874654122", "dn":"80326034", "source":"aliyun", "timestamp":1531452126, "expireTime":1531453926}'],
                                    'Signature' => ['description' => '签名信息。'."\n"
                                        ."\n"
                                        .'签名格式：`{“tenantId”: “aliyun-xxx”, “serviceId”:”sam.zhang”, “dn”:”802001”, “source”:”aliyun”, “timestamp”:1423333, “expireTime”:1423933}`。', 'type' => 'string', 'example' => '{“tenantId”: “aliyun-xxx”, “serviceId”:”sam.zhang”, “dn”:”802001”, “source”:”aliyun”, “timestamp”:1423333, “expireTime”:1423933}'],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EF438794-B498-4559-A536-3CD0BA33A1BF\\",\\n  \\"Success\\": true,\\n  \\"Token\\": {\\n    \\"SignData\\": \\"{\\\\\\"tenantId\\\\\\": \\\\\\"acc2631\\\\\\", \\\\\\"serviceId\\\\\\":\\\\\\"249353919874654122\\\\\\", \\\\\\"dn\\\\\\":\\\\\\"80326034\\\\\\", \\\\\\"source\\\\\\":\\\\\\"aliyun\\\\\\", \\\\\\"timestamp\\\\\\":1531452126, \\\\\\"expireTime\\\\\\":1531453926}\\",\\n    \\"Signature\\": \\"{“tenantId”: “aliyun-xxx”, “serviceId”:”sam.zhang”, “dn”:”802001”, “source”:”aliyun”, “timestamp”:1423333, “expireTime”:1423933}\\"\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RefreshTokenResponse>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <RequestId>EF438794-B498-4559-A536-3CD0BA33A1BF</RequestId>\\r\\n    <Token>\\r\\n        <SignData>\\r\\n            <tenantId>acc2631</tenantId>\\r\\n            <serviceId>249353919874654122</serviceId>\\r\\n            <dn>80326034</dn>\\r\\n            <source>aliyun</source>\\r\\n            <timestamp>1531452126</timestamp>\\r\\n            <expireTime>1531453926</expireTime>\\r\\n        </SignData>\\r\\n        <Signature>D3RhcvUKPo8kOl/FmAHxw/A2leB29OqaBPRfpJAkSrM0cn4mWzFoj8O075Uahx5LQdIAqmbYn6zAhUeQQAgtUrr1QYWv90VhZkrX3mJhQmccX0VORBm7FlHpqDGoPym8or1eGl9Ud+UhJ5+ZH/JhLfZEFuJ9P5FEBMXHzvaPLw4=</Signature>\\r\\n    </Token>\\r\\n    <Success>true</Success>\\r\\n    <Code>OK</Code>\\r\\n</RefreshTokenResponse>","errorExample":""}]',
            'title' => '刷新坐席工作台Token',
            'description' => '> 该API由软电话SDK主动发起调用，您只需要负责转发请求即可。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'RequestLoginInfo' => [
            'summary' => '调用RequestLoginInfo获取坐席工作台的登陆信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '用户唯一标识。'."\n"
                        ."\n"
                        .'注意这里是RAM子账号在呼叫中心实例的唯一标识并非RamId，即UUID。', 'type' => 'string', 'required' => false, 'example' => '674a5953-21d5-4ee9-9b42-eb8813d6****	'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '9D902FCA-FBBA-4888-9F85-4900EE85DA3D'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'LoginInfo' => [
                                'description' => '获取到的Region信息',
                                'type' => 'object',
                                'properties' => [
                                    'DisplayName' => ['description' => '座席展示名，来源于IMS目录服务', 'type' => 'string', 'example' => '小李'],
                                    'Signature' => ['description' => '签名信息', 'type' => 'string', 'example' => '****'],
                                    'Extension' => ['description' => '分机号码', 'type' => 'string', 'example' => '8032****'],
                                    'SignData' => ['description' => '签名数据', 'type' => 'string', 'example' => '{"tenantId": "acc2631", "serviceId":"24935391987465****", "dn":"8032****", "source":"aliyun", "timestamp":1531454246, "expireTime":1531456046}'],
                                    'PhoneNumber' => ['description' => '手机号码', 'type' => 'string', 'example' => '1766666****'],
                                    'Region' => ['description' => '区域信息', 'type' => 'string', 'example' => 'aliyunccc'],
                                    'AgentServerUrl' => ['description' => 'Agent Server集群VIP地址', 'type' => 'string', 'example' => 'as.ccc.aliyuncs.com:80'],
                                    'UserName' => ['description' => '座席登录名（用户名），来源于IMS目录服务', 'type' => 'string', 'example' => '4935391987465****@hotCallCenter2'],
                                    'WebRtcUrl' => ['description' => 'WebRTC2SIP服务器地址', 'type' => 'string', 'example' => 'sip.ccc.aliyuncs.com:9443'],
                                    'TenantId' => ['description' => '租户ID', 'type' => 'string', 'example' => 'acc2631'],
                                    'Roles' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'Role' => [
                                                'description' => '用户的角色列表',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'InstanceId' => ['description' => '角色所归属的呼叫中心实例', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                                                        'RoleName' => ['description' => '角色名称', 'type' => 'string', 'example' => 'AGENT'],
                                                        'RoleDescription' => ['description' => '角色描述', 'type' => 'string', 'example' => '坐席'],
                                                        'RoleId' => ['description' => '角色ID，系统自动生成的唯一标示符', 'type' => 'string', 'example' => '4c2e158e-ddd9-464a-a3fc-338eca10277c'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"9D902FCA-FBBA-4888-9F85-4900EE85DA3D\\",\\n  \\"Success\\": true,\\n  \\"LoginInfo\\": {\\n    \\"DisplayName\\": \\"小李\\",\\n    \\"Signature\\": \\"****\\",\\n    \\"Extension\\": \\"8032****\\",\\n    \\"SignData\\": \\"{\\\\\\"tenantId\\\\\\": \\\\\\"acc2631\\\\\\", \\\\\\"serviceId\\\\\\":\\\\\\"24935391987465****\\\\\\", \\\\\\"dn\\\\\\":\\\\\\"8032****\\\\\\", \\\\\\"source\\\\\\":\\\\\\"aliyun\\\\\\", \\\\\\"timestamp\\\\\\":1531454246, \\\\\\"expireTime\\\\\\":1531456046}\\",\\n    \\"PhoneNumber\\": \\"1766666****\\",\\n    \\"Region\\": \\"aliyunccc\\",\\n    \\"AgentServerUrl\\": \\"as.ccc.aliyuncs.com:80\\",\\n    \\"UserName\\": \\"4935391987465****@hotCallCenter2\\",\\n    \\"WebRtcUrl\\": \\"sip.ccc.aliyuncs.com:9443\\",\\n    \\"TenantId\\": \\"acc2631\\",\\n    \\"Roles\\": {\\n      \\"Role\\": [\\n        {\\n          \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb31f7d\\",\\n          \\"RoleName\\": \\"AGENT\\",\\n          \\"RoleDescription\\": \\"坐席\\",\\n          \\"RoleId\\": \\"4c2e158e-ddd9-464a-a3fc-338eca10277c\\"\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>9D902FCA-FBBA-4888-9F85-4900EE85DA3D</RequestId>\\n<LoginInfo>\\n    <Extension>8032****</Extension>\\n    <AgentServerUrl>as.ccc.aliyuncs.com:80</AgentServerUrl>\\n    <TenantId>acc2631</TenantId>\\n    <UserName>4935391987465****@hotCallCenter2</UserName>\\n    <SignData>{\\"tenantId\\": \\"acc2631\\", \\"serviceId\\":\\"24935391987465****\\", \\"dn\\":\\"8032****\\", \\"source\\":\\"aliyun\\", \\"timestamp\\":1531454246, \\"expireTime\\":1531456046}</SignData>\\n    <Signature>****</Signature>\\n    <DisplayName>小李</DisplayName>\\n    <Region>aliyunccc</Region>\\n    <PhoneNumber>1766666****</PhoneNumber>\\n    <WebRtcUrl>sip.ccc.aliyuncs.com:9443</WebRtcUrl>\\n    <Roles>\\n        <Role>\\n            <RoleName>AGENT</RoleName>\\n            <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb31f7d</InstanceId>\\n            <RoleDescription>坐席</RoleDescription>\\n            <RoleId>4c2e158e-ddd9-464a-a3fc-338eca10277c</RoleId>\\n        </Role>\\n    </Roles>\\n</LoginInfo>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '获取坐席工作台的登陆信息',
            'description' => '****',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'GetSmsConfig' => [
            'summary' => '获取短信配置信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                ],
                [
                    'name' => 'Scenario',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '场景，1：短信满意度；2：IVR流程中使用；3：漏话短信。'."\n"
                            ."\n"
                            .'参数名称**Scenario.1**表示只获取1个场景下的短信配置信息，如果要获取多个场景的短信配置信息，则需要有Scenario.1以及Scenario.2，以此类推，请参考下方的请求示例。',
                        'type' => 'array',
                        'items' => ['type' => 'integer', 'format' => 'int32'],
                        'required' => true,
                        'example' => '2',
                        'maxItems' => 99,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'E993D7CD-D546-4F88-9B04-62DFB05ED7E1'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'SmsConfigs' => [
                                'type' => 'object',
                                'itemNode' => true,
                                'properties' => [
                                    'SmsConfig' => [
                                        'description' => '配置列表，没有则不返回。',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'Instance' => ['description' => '实例ID', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                                                'Description' => ['description' => '短信模板内容', 'type' => 'string', 'example' => '验证码${code}，您正在进行身份验证，不要告诉别人哦！'],
                                                'TemplateCode' => ['description' => '短信模板CODE', 'type' => 'string', 'example' => 'SMS_96955021'],
                                                'GmtCreate' => ['description' => '创建时间', 'type' => 'string', 'example' => '无'],
                                                'Scenario' => ['description' => '场景', 'type' => 'integer', 'format' => 'int32', 'example' => '2'],
                                                'GmtModified' => ['description' => '更新时间', 'type' => 'string', 'example' => '无'],
                                                'Name' => ['description' => '名称', 'type' => 'string', 'example' => '身份验证'],
                                                'Extra' => ['description' => '额外参数，与具体场景有关', 'type' => 'string', 'example' => '无'],
                                                'SignName' => ['description' => '短信签名名称', 'type' => 'string', 'example' => '阿里大于测试专用'],
                                                'Id' => ['description' => '短信配置ID', 'type' => 'integer', 'format' => 'int64', 'example' => '36230'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"E993D7CD-D546-4F88-9B04-62DFB05ED7E1\\",\\n  \\"Success\\": true,\\n  \\"SmsConfigs\\": {\\n    \\"SmsConfig\\": [\\n      {\\n        \\"Instance\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb3****\\",\\n        \\"Description\\": \\"验证码${code}，您正在进行身份验证，不要告诉别人哦！\\",\\n        \\"TemplateCode\\": \\"SMS_96955021\\",\\n        \\"GmtCreate\\": \\"无\\",\\n        \\"Scenario\\": 2,\\n        \\"GmtModified\\": \\"无\\",\\n        \\"Name\\": \\"身份验证\\",\\n        \\"Extra\\": \\"无\\",\\n        \\"SignName\\": \\"阿里大于测试专用\\",\\n        \\"Id\\": 36230\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>E993D7CD-D546-4F88-9B04-62DFB05ED7E1</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<SmsConfigs>\\n    <SmsConfig>\\n        <TemplateCode>SMS_96955021</TemplateCode>\\n        <GmtCreate>无</GmtCreate>\\n        <Description>验证码${code}，您正在进行身份验证，不要告诉别人哦！</Description>\\n        <Extra>无</Extra>\\n        <Instance>9cfad875-6260-4a53-ab6e-b13e3fb3****</Instance>\\n        <GmtModified>无</GmtModified>\\n        <Id>36230</Id>\\n        <SignName>阿里大于测试专用</SignName>\\n        <Name>身份验证</Name>\\n        <Scenario>2</Scenario>\\n    </SmsConfig>\\n</SmsConfigs>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '获取短信配置',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'LaunchShortMessageAppraise' => [
            'summary' => '调用LaunchShortMessageAppraise统计短信满意度发送率。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                ],
                [
                    'name' => 'Acid',
                    'in' => 'query',
                    'schema' => ['description' => '通话话务ID。'."\n"
                        ."\n"
                        .'即contactId，软电话SDK的回调事件中会携带contactId。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '2029401778'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID', 'type' => 'string', 'required' => false, 'example' => 'xxx'],
                ],
                [
                    'name' => 'ContactType',
                    'in' => 'query',
                    'schema' => ['description' => '呼入还是呼出。取值：'."\n"
                        ."\n"
                        .'- 0：呼入'."\n"
                        .'- 1：呼出', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PhoneNumbers',
                    'in' => 'query',
                    'schema' => ['description' => '要发送短信的手机号码，多个号码以逗号分隔', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '1763333****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '678F7002-CA01-4ABF-A112-585AFBDF3A3B'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"678F7002-CA01-4ABF-A112-585AFBDF3A3B\\",\\n  \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>678F7002-CA01-4ABF-A112-585AFBDF3A3B</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '统计短信满意度发送率',
            'description' => '> 点击坐席工作台（软电话SDK）中的发送短信满意度按钮时调用，用来发送短信，记录坐席发送了满意度，统计满意度发送率。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'SendPredefinedShortMessage' => [
            'summary' => '根据预告定义的短信模板发送短信，例如发送漏话短信。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                ],
                [
                    'name' => 'PhoneNumbers',
                    'in' => 'query',
                    'schema' => ['description' => '手机号码', 'type' => 'string', 'required' => true, 'example' => '1760066****'],
                ],
                [
                    'name' => 'ConfigId',
                    'in' => 'query',
                    'schema' => ['description' => '短信配置项ID', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'example' => '23'],
                ],
                [
                    'name' => 'TemplateParam',
                    'in' => 'query',
                    'schema' => ['description' => '短信模板变量替换JSON串。'."\n"
                        ."\n"
                        .'> 如果JSON中需要带换行符，请参照标准的JSON协议。', 'type' => 'string', 'required' => false, 'example' => '{"totalSum":"13422","minutes":"3423","outBound":"1333","inBound":"2333"}'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '28349E33-294F-4413-A9F3-EE828F4C2FE7'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'BizId' => ['description' => '短信服务返回的Bizid', 'type' => 'string', 'example' => '35681823605595****'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"RequestId\\": \\"28349E33-294F-4413-A9F3-EE828F4C2FE7\\",\\n  \\"Success\\": true,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"BizId\\": \\"35681823605595****\\"\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>28349E33-294F-4413-A9F3-EE828F4C2FE7</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<BizId>35681823605595****</BizId>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '根据短信模板发送短信',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'CreateSkillGroup' => [
            'summary' => '调用CreateSkillGroup创建技能组。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccPBOQGO'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '待创建的技能组所归属的呼叫中心实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'Name',
                    'in' => 'query',
                    'schema' => ['description' => '待创建的技能组名称。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '售前技能组'],
                ],
                [
                    'name' => 'Description',
                    'in' => 'query',
                    'schema' => ['description' => '待创建的技能组的描述。', 'type' => 'string', 'required' => false, 'example' => '售前坐席使用'],
                ],
                [
                    'name' => 'RoutingStrategy',
                    'in' => 'query',
                    'schema' => ['description' => '匹配方式。取值：default（默认模式）、acquaintance（熟人模式）。', 'type' => 'string', 'required' => false, 'example' => 'default'],
                ],
                [
                    'name' => 'AllowPrivateOutboundNumber',
                    'in' => 'query',
                    'schema' => ['description' => '是否允许使用个人外呼号码。', 'type' => 'boolean', 'required' => false, 'example' => 'false'],
                ],
                [
                    'name' => 'OutboundPhoneNumberId',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '需要绑定到技能组的外呼号码的号码ID。'."\n"
                            ."\n\n"
                            .'参数名称为**OutboundPhoneNumberId.1**意为只绑定一个外呼号码，如果绑定多个号码，则需要传多个，例如 OutboundPhoneNumberId.1、OutboundPhoneNumberId.2、OutboundPhoneNumberId.3，以此类推。',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => false,
                        'example' => '2ead4b47-db37-43b3-8e32-ae71d81620af',
                        'maxItems' => 99,
                    ],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '需要加入到技能组中的坐席ID。'."\n"
                            ."\n"
                            .'**UserId.1**意为只绑定一个坐席，如果绑定多个，则需要传多个，例如 UserId.1、UserId.2、UserId.3，以此类推。注意UserId指RAM子账号在呼叫中心实例的唯一标识UserId，并非RAM子账号的RamId。',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => false,
                        'example' => '8b33d247-128c-4013-b79d-ec11a6a8f108',
                        'maxItems' => 99,
                    ],
                ],
                [
                    'name' => 'SkillLevel',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '技能级别。表示该坐席在技能组的等级，等级区间为1-10，来电后优先分配给等级高的坐席。'."\n"
                            ."\n"
                            .'**SkillLevel.1**代表为上面的**UserId.1**设置技能组等级，如果userId为多个，则SkillLevel也需要多个，并且数量需要保持一致。',
                        'type' => 'array',
                        'items' => ['type' => 'integer', 'format' => 'int32'],
                        'required' => false,
                        'example' => '5',
                        'maxItems' => 99,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '05B8C64B-008A-427B-8B27-84E372A291D6'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'SkillGroupId' => ['description' => '新创建的技能组ID', 'type' => 'string', 'example' => '8fc24faa-4e15-43af-9c94-5bb9ee568bb2'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"RequestId\\": \\"05B8C64B-008A-427B-8B27-84E372A291D6\\",\\n  \\"Success\\": true,\\n  \\"SkillGroupId\\": \\"8fc24faa-4e15-43af-9c94-5bb9ee568bb2\\",\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\"\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>05B8C64B-008A-427B-8B27-84E372A291D6</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<SkillGroupId>8fc24faa-4e15-43af-9c94-5bb9ee568bb2</SkillGroupId>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '创建技能组',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'DeleteSkillGroup' => [
            'summary' => '调用DeleteSkillGroup删除技能组。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'delete',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '待删除技能组所属呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '待删除的技能组ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '8fc24faa-4e15-43af-9c94-5bb9ee568bb2'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'A450574A-337F-43E2-BC59-9C6594C994C6'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"A450574A-337F-43E2-BC59-9C6594C994C6\\",\\n  \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"<DeleteSkillGroupResponse>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <RequestId>A450574A-337F-43E2-BC59-9C6594C994C6</RequestId>\\r\\n    <Success>true</Success>\\r\\n    <Code>OK</Code>\\r\\n</DeleteSkillGroupResponse>","errorExample":""}]',
            'title' => '删除技能组',
            'description' => '> 如果该技能组中仍有座席，则座席首先会被移出技能组，然后技能组被删除。',
        ],
        'ModifyPrimaryTrunksOfSkillGroup' => [
            'summary' => '调用接口：ModifyPrimaryTrunksOfSkillGroup 修改技能组线路中继配置信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '809wer75-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'PrimaryProviderName',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '主线路名称',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => false,
                        'example' => '联通全国',
                        'maxItems' => 99,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码'."\n"
                                ."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码'."\n"
                                ."\n", 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息'."\n"
                                ."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE	'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                403 => [
                    ['errorCode' => 'UserPermission', 'errorMessage' => 'User \'%s\' has no permission to \'%s\''],
                ],
            ],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE\\\\t\\",\\n  \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE\\t</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '修改技能组线路中继配置信息',
            'description' => '注意：调用该接口前需要提供阿里云UID给云呼服务支持(13148471489)进行加白操作。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ModifySkillGroup' => [
            'summary' => '修改技能组的名称、描述、外呼号码以及组内坐席。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '待编辑技能组所属呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '待修改的技能组ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '0ead7334-83e7-42a0-a5bd-c2ef9f18ef28'],
                ],
                [
                    'name' => 'Name',
                    'in' => 'query',
                    'schema' => ['description' => '技能组的新名称', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '售后技术支持技能组'],
                ],
                [
                    'name' => 'Description',
                    'in' => 'query',
                    'schema' => ['description' => '技能组的新的简单描述', 'type' => 'string', 'required' => false, 'example' => '售后技术支持人员使用'],
                ],
                [
                    'name' => 'RoutingStrategy',
                    'in' => 'query',
                    'schema' => ['description' => '匹配方式', 'type' => 'string', 'required' => false, 'example' => 'default'],
                ],
                [
                    'name' => 'AllowPrivateOutboundNumber',
                    'in' => 'query',
                    'schema' => ['description' => '是否允许使用个人外呼号码', 'type' => 'boolean', 'required' => false, 'example' => 'true'],
                ],
                [
                    'name' => 'OutboundPhoneNumberId',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '需要绑定到技能组的外呼号码的号码ID。'."\n"
                            ."\n\n"
                            .'参数名称**OutboundPhoneNumberId.1**意为只绑定一个外呼号码，如果绑定多个号码，则需要传多个，例如 OutboundPhoneNumberId.1、OutboundPhoneNumberId.2、OutboundPhoneNumberId.3，以此类推。',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => false,
                        'example' => '2ead4b47-db37-43b3-8e32-ae71d81620af',
                        'maxItems' => 99,
                    ],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '需要加入到技能组中的坐席ID。'."\n"
                            ."\n"
                            .'**UserId.1**意为只绑定一个坐席，如果绑定多个，则需要传多个，例如 UserId.1、UserId.2、UserId.3，以此类推。注意UserId指RAM子账号在呼叫中心实例的唯一标识UserId，并非RAM子账号的RamId。',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => false,
                        'example' => '8b33d247-128c-4013-b79d-ec11a6a8f108',
                        'maxItems' => 99,
                    ],
                ],
                [
                    'name' => 'SkillLevel',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '技能级别。'."\n"
                            ."\n"
                            .'**SkillLevel.1**代表为**UserId.1**设置技能组等级，如果userId为多个，则SkillLevel也需要多个，并且数量需要保持一致。',
                        'type' => 'array',
                        'items' => ['type' => 'integer', 'format' => 'int32'],
                        'required' => false,
                        'example' => '5',
                        'maxItems' => 99,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'E49E170E-4481-40A2-BC33-3D789263F50E'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"E49E170E-4481-40A2-BC33-3D789263F50E\\",\\n  \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"<ModifySkillGroupResponse>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <RequestId>E49E170E-4481-40A2-BC33-3D789263F50E</RequestId>\\r\\n    <Success>true</Success>\\r\\n    <Code>OK</Code>\\r\\n</ModifySkillGroupResponse>","errorExample":""}]',
            'title' => '修改技能组',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ModifySkillGroupOfUser' => [
            'summary' => '调用ModifySkillGroupOfUser修改坐席从属的技能组。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccPBOQGO'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '待修改的用户ID', 'type' => 'string', 'required' => true, 'example' => 'b394cf26-8d5c-4494-8f40-68a2aba8ba64'],
                ],
                [
                    'name' => 'RoleId',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '用户所具有的角色ID',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => true,
                        'example' => '4c2e158e-ddd9-464a-a3fc-338eca10277c',
                        'maxItems' => 99,
                    ],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '待创建用户所归属的技能组ID',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => false,
                        'example' => '0ead7334-83e7-42a0-a5bd-c2ef9f18ef28',
                        'maxItems' => 99,
                    ],
                ],
                [
                    'name' => 'SkillLevel',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '修改后的技能级别',
                        'type' => 'array',
                        'items' => ['type' => 'integer', 'format' => 'int32'],
                        'required' => false,
                        'example' => '4',
                        'maxItems' => 99,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '4A2E1761-8C19-4788-BA76-6C8902A6D5E9'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"4A2E1761-8C19-4788-BA76-6C8902A6D5E9\\",\\n  \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"<ModifySkillGroupOfUserResponse>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <RequestId>4A2E1761-8C19-4788-BA76-6C8902A6D5E9</RequestId>\\r\\n    <Success>true</Success>\\r\\n    <Code>OK</Code>\\r\\n</ModifySkillGroupOfUserResponse>","errorExample":""}]',
            'title' => '修改坐席从属的技能组',
        ],
        'ModifySkillGroupOutboundNumbers' => [
            'summary' => '调用ModifySkillGroupOutboundNumbers修改技能组的外呼电话列表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '待编辑技能组所属呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '待修改的技能组ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'c6010943-c0f6-44e5-8f94-60a85a647178'],
                ],
                [
                    'name' => 'OperationType',
                    'in' => 'query',
                    'schema' => ['description' => '支持新增、删除、重置。'."\n"
                        ."\n"
                        .'- 1 = 新增，把传入的所有号码添加到当前的外呼列表中，'."\n"
                        .'- 2 = 删除，把传入的所有号码从当前的外呼列表中删除'."\n"
                        .'- 3 = 重置，把当前外呼号码列表中的号码情况，把传入的所有号码增加到外呼号码列表中。'."\n"
                        .'- 其他值无效，返回错误。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'OutboundPhoneNumberId',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '需要绑定到技能组的外呼号码的号码ID。400号码不支持外呼，传入的400号码，会被自动过滤。'."\n"
                            ."\n"
                            .'参数名称**OutboundPhoneNumberId.1**意为只绑定一个外呼号码，如果绑定多个号码，则需要传多个，例如 OutboundPhoneNumberId.1、OutboundPhoneNumberId.2、OutboundPhoneNumberId.3，以此类推。',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => true,
                        'example' => '2ead4b47-db37-43b3-8e32-ae71d81620af',
                        'maxItems' => 99,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '05B8C64B-008A-427B-8B27-84E372A291D6'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"05B8C64B-008A-427B-8B27-84E372A291D6\\",\\n  \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"<ModifySkillGroupOutboundNumbersResponse>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <RequestId>05B8C64B-008A-427B-8B27-84E372A291D6</RequestId>\\r\\n    <Success>true</Success>\\r\\n    <Code>OK</Code>\\r\\n</ModifySkillGroupOutboundNumbersResponse>","errorExample":""}]',
            'title' => '修改技能组的外呼电话列表',
        ],
        'ListTrunksOfSkillGroup' => [
            'summary' => '调用接口：ListTrunksOfSkillGroup 查询用户技能组下中继线路配置信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'sdiuwd875-6260-4a53-ab6e-b13e3fb31f'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码'."\n"
                                ."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码'."\n"
                                ."\n", 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息'."\n"
                                ."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID'."\n"
                                ."\n", 'type' => 'string', 'example' => 'DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE'],
                            'Success' => ['description' => '是否成功'."\n"
                                ."\n", 'type' => 'boolean', 'example' => 'true'],
                            'TrunkConfigs' => [
                                'description' => '中继线路配置信息',
                                'type' => 'array',
                                'items' => [
                                    'type' => 'object',
                                    'properties' => [
                                        'ProviderName' => ['description' => '线路供应商名称', 'type' => 'string', 'example' => '联通全国'],
                                        'Primary' => ['description' => '线路供应商使用状态', 'type' => 'boolean', 'example' => 'false'],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                403 => [
                    ['errorCode' => 'UserPermission', 'errorMessage' => 'User \'%s\' has no permission to \'%s\''],
                ],
            ],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE\\",\\n  \\"Success\\": true,\\n  \\"TrunkConfigs\\": [\\n    {\\n      \\"ProviderName\\": \\"联通全国\\",\\n      \\"Primary\\": false\\n    }\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<TrunkConfigs>\\n    <ProviderName>联通全国</ProviderName>\\n    <Primary>false</Primary>\\n</TrunkConfigs>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '查询用户技能组下中继线路配置信息',
            'description' => '调用接口：ListTrunksOfSkillGroup 查询用户技能组下中继线路配置信息',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListUsersOfSkillGroup' => [
            'summary' => '调用ListUsersOfSkillGroup获取一个技能组的用户列表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '待获取用户列表的技能组所属呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3xxxx'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '待获取用户列表的技能组ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '0ead7334-83e7-42a0-a5bd-c2ef9f18xxxx'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '5'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'C0628E65-1D39-4C26-9AF8-E64775D4BE0F'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'Users' => [
                                'description' => '获取到的一个技能组的所有用户',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'example' => '5'],
                                    'TotalCount' => ['description' => '对象总数', 'type' => 'integer', 'format' => 'int32', 'example' => '2'],
                                    'List' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'User' => [
                                                'description' => '对象列表',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'InstanceId' => ['description' => '用户所归属的呼叫中心实ID', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3xxxx'],
                                                        'RamId' => ['description' => '用户所对应的RAM账户ID', 'type' => 'string', 'example' => '20643462717516xxxx'],
                                                        'UserId' => ['description' => '用户ID，系统自动生成的唯一标示符。'."\n"
                                                            ."\n"
                                                            .'注意这里是RAM子账号在呼叫中心实例的唯一标示符并非RamId，即UUID。', 'type' => 'string', 'example' => '8b33d247-128c-4013-b79d-ec11a6a8xxxx'],
                                                        'Roles' => [
                                                            'type' => 'object',
                                                            'itemNode' => true,
                                                            'properties' => [
                                                                'Role' => [
                                                                    'description' => '用户的角色列表',
                                                                    'type' => 'array',
                                                                    'items' => [
                                                                        'type' => 'object',
                                                                        'properties' => [
                                                                            'UserCount' => ['description' => '拥有该角色的用户的数量', 'type' => 'integer', 'format' => 'int32', 'example' => '0'],
                                                                            'RoleName' => ['description' => '角色名称', 'type' => 'string', 'example' => 'AGENT'],
                                                                            'InstanceId' => ['description' => '角色所归属的呼叫中心实例', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3xxxx'],
                                                                            'RoleDescription' => ['description' => '角色描述', 'type' => 'string', 'example' => '坐席'],
                                                                            'RoleId' => ['description' => '角色ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '4c2e158e-ddd9-464a-a3fc-338eca10xxxx'],
                                                                            'Privileges' => [
                                                                                'type' => 'object',
                                                                                'itemNode' => true,
                                                                                'properties' => [
                                                                                    'Privilege' => [
                                                                                        'description' => '角色权限列表',
                                                                                        'type' => 'array',
                                                                                        'items' => [
                                                                                            'type' => 'object',
                                                                                            'properties' => [
                                                                                                'PrivilegeName' => ['description' => '权限名称，需要唯一。', 'type' => 'string', 'example' => 'xxx'],
                                                                                                'PrivilegeId' => ['description' => '权限ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => 'xxx'],
                                                                                                'PrivilegeDescription' => ['description' => '权限描述', 'type' => 'string', 'example' => 'xxx'],
                                                                                            ],
                                                                                        ],
                                                                                    ],
                                                                                ],
                                                                            ],
                                                                        ],
                                                                    ],
                                                                ],
                                                            ],
                                                        ],
                                                        'SkillLevels' => [
                                                            'type' => 'object',
                                                            'itemNode' => true,
                                                            'properties' => [
                                                                'SkillLevel' => [
                                                                    'description' => '用户所归属的技能组及相应等级，一个用户可以不属于任何技能组。',
                                                                    'type' => 'array',
                                                                    'items' => [
                                                                        'type' => 'object',
                                                                        'properties' => [
                                                                            'SkillLevelId' => ['description' => '技能级别唯一ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '121131'],
                                                                            'Level' => ['description' => '技能级别', 'type' => 'integer', 'format' => 'int32', 'example' => '4'],
                                                                            'Skill' => [
                                                                                'description' => '技能',
                                                                                'type' => 'object',
                                                                                'properties' => [
                                                                                    'InstanceId' => ['description' => '技能组所归属的呼叫中心实例ID', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3xxxx'],
                                                                                    'SkillGroupDescription' => ['description' => '技能组简单描述', 'type' => 'string', 'example' => '售后技术支持人员使用'],
                                                                                    'SkillGroupId' => ['description' => '技能组唯一ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '0ead7334-83e7-42a0-a5bd-c2ef9f18xxxx'],
                                                                                    'SkillGroupName' => ['description' => '技能组名字，需要在所归属的呼叫中心实例中唯一。', 'type' => 'string', 'example' => '售后技术支持技能组'],
                                                                                ],
                                                                            ],
                                                                        ],
                                                                    ],
                                                                ],
                                                            ],
                                                        ],
                                                        'Detail' => [
                                                            'description' => '用户详细信息',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'DisplayName' => ['description' => '用户的全名', 'type' => 'string', 'example' => '馨言'],
                                                                'Email' => ['description' => '用户的电子邮件地址', 'type' => 'string', 'example' => '1783922****@163.com'],
                                                                'LoginName' => ['description' => '用户登录名', 'type' => 'string', 'example' => 'xinyan'],
                                                                'Department' => ['description' => '所属部门', 'type' => 'string', 'example' => 'IT'],
                                                                'Phone' => ['description' => '用户的电话号码', 'type' => 'string', 'example' => '12345****'],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"C0628E65-1D39-4C26-9AF8-E64775D4BE0F\\",\\n  \\"Success\\": true,\\n  \\"Users\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 5,\\n    \\"TotalCount\\": 2,\\n    \\"List\\": {\\n      \\"User\\": [\\n        {\\n          \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb3xxxx\\",\\n          \\"RamId\\": \\"20643462717516xxxx\\",\\n          \\"UserId\\": \\"8b33d247-128c-4013-b79d-ec11a6a8xxxx\\",\\n          \\"Roles\\": {\\n            \\"Role\\": [\\n              {\\n                \\"UserCount\\": 0,\\n                \\"RoleName\\": \\"AGENT\\",\\n                \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb3xxxx\\",\\n                \\"RoleDescription\\": \\"坐席\\",\\n                \\"RoleId\\": \\"4c2e158e-ddd9-464a-a3fc-338eca10xxxx\\",\\n                \\"Privileges\\": {\\n                  \\"Privilege\\": [\\n                    {\\n                      \\"PrivilegeName\\": \\"xxx\\",\\n                      \\"PrivilegeId\\": \\"xxx\\",\\n                      \\"PrivilegeDescription\\": \\"xxx\\"\\n                    }\\n                  ]\\n                }\\n              }\\n            ]\\n          },\\n          \\"SkillLevels\\": {\\n            \\"SkillLevel\\": [\\n              {\\n                \\"SkillLevelId\\": \\"121131\\",\\n                \\"Level\\": 4,\\n                \\"Skill\\": {\\n                  \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb3xxxx\\",\\n                  \\"SkillGroupDescription\\": \\"售后技术支持人员使用\\",\\n                  \\"SkillGroupId\\": \\"0ead7334-83e7-42a0-a5bd-c2ef9f18xxxx\\",\\n                  \\"SkillGroupName\\": \\"售后技术支持技能组\\"\\n                }\\n              }\\n            ]\\n          },\\n          \\"Detail\\": {\\n            \\"DisplayName\\": \\"馨言\\",\\n            \\"Email\\": \\"1783922****@163.com\\",\\n            \\"LoginName\\": \\"xinyan\\",\\n            \\"Department\\": \\"IT\\",\\n            \\"Phone\\": \\"12345****\\"\\n          }\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>C0628E65-1D39-4C26-9AF8-E64775D4BE0F</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Users>\\n    <TotalCount>2</TotalCount>\\n    <PageSize>5</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <User>\\n            <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb3xxxx</InstanceId>\\n            <UserId>8b33d247-128c-4013-b79d-ec11a6a8xxxx</UserId>\\n            <RamId>20643462717516xxxx</RamId>\\n            <SkillLevels>\\n                <SkillLevel>\\n                    <SkillLevelId>121131</SkillLevelId>\\n                    <Level>4</Level>\\n                    <Skill>\\n                        <SkillGroupName>售后技术支持技能组</SkillGroupName>\\n                        <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb3xxxx</InstanceId>\\n                        <SkillGroupId>0ead7334-83e7-42a0-a5bd-c2ef9f18xxxx</SkillGroupId>\\n                        <SkillGroupDescription>售后技术支持人员使用</SkillGroupDescription>\\n                    </Skill>\\n                </SkillLevel>\\n            </SkillLevels>\\n            <Roles>\\n                <Role>\\n                    <RoleName>AGENT</RoleName>\\n                    <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb3xxxx</InstanceId>\\n                    <UserCount>0</UserCount>\\n                    <RoleDescription>坐席</RoleDescription>\\n                    <RoleId>4c2e158e-ddd9-464a-a3fc-338eca10xxxx</RoleId>\\n                    <Privileges>\\n                        <Privilege>\\n                            <PrivilegeDescription>xxx</PrivilegeDescription>\\n                            <PrivilegeId>xxx</PrivilegeId>\\n                            <PrivilegeName>xxx</PrivilegeName>\\n                        </Privilege>\\n                    </Privileges>\\n                </Role>\\n            </Roles>\\n            <Detail>\\n                <LoginName>xinyan</LoginName>\\n                <Department>IT</Department>\\n                <Email>1783922****@163.com</Email>\\n                <Phone>12345****</Phone>\\n                <DisplayName>馨言</DisplayName>\\n            </Detail>\\n        </User>\\n    </List>\\n</Users>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '获取一个技能组的用户列表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListSkillGroupStates' => [
            'summary' => '技能组瞬时状态列表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d', 'docRequired' => true],
                ],
                [
                    'name' => 'SkillGroupIds',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID列表，使用’,’隔开，最多50个技能组；不传查询全部。', 'type' => 'string', 'required' => false, 'example' => '{"SkillGroup":[{"SkillGroupName":"Default","SkillGroupId":"014a9696-931d-49db-ae96-111d2098a548"}]}'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，默认值为1。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，默认值为10，最大是100。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '10'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '66BD5D25-3785-46D1-BAE7-F81920E501F2'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'Data' => [
                                'description' => '报表',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'example' => '2'],
                                    'TotalCount' => ['description' => '总个数', 'type' => 'integer', 'format' => 'int32', 'example' => '2'],
                                    'List' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'RealTimeSkillGroupState' => [
                                                'description' => '列表',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'WorkingAgents' => ['description' => '话后处理坐席数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'LoggedInAgents' => ['description' => '在线坐席数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'BreakingAgents' => ['description' => '小休坐席数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'LongestCall' => ['description' => '最大等待时长。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'WaitingCalls' => ['description' => '当前排队电话个数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TalkingAgents' => ['description' => '正在通话坐席数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SkillGroupName' => ['description' => '技能组展示名。', 'type' => 'string', 'example' => '其他服务'],
                                                        'SkillGroupId' => ['description' => '技能组ID。', 'type' => 'string', 'example' => '8fb654c6-17c6-4501-ba57-f5ddeb919814'],
                                                        'ReadyAgents' => ['description' => '空闲坐席数。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                        'InstanceId' => ['description' => '呼叫中心实例ID。', 'type' => 'string', 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1c450'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"66BD5D25-3785-46D1-BAE7-F81920E501F2\\",\\n  \\"Success\\": true,\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 2,\\n    \\"TotalCount\\": 2,\\n    \\"List\\": {\\n      \\"RealTimeSkillGroupState\\": [\\n        {\\n          \\"WorkingAgents\\": 0,\\n          \\"LoggedInAgents\\": 0,\\n          \\"BreakingAgents\\": 0,\\n          \\"LongestCall\\": 0,\\n          \\"WaitingCalls\\": 0,\\n          \\"TalkingAgents\\": 0,\\n          \\"SkillGroupName\\": \\"其他服务\\",\\n          \\"SkillGroupId\\": \\"8fb654c6-17c6-4501-ba57-f5ddeb919814\\",\\n          \\"ReadyAgents\\": 1,\\n          \\"InstanceId\\": \\"b0eb2742-f37e-4c67-82d4-25c651c1c450\\"\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<ListSkillGroupStatesResponse>\\r\\n    <code>OK</code>\\r\\n    <data>\\r\\n        <pageNumber>1</pageNumber>\\r\\n        <pageSize>10</pageSize>\\r\\n        <totalCount>1</totalCount>\\r\\n        <list>\\r\\n            <longestCall>0</longestCall>\\r\\n            <talkingAgents>0</talkingAgents>\\r\\n            <instanceId>b0eb2742-f37e-4c67-82d4-25c651c1c450</instanceId>\\r\\n            <loggedInAgents>1</loggedInAgents>\\r\\n            <breakingAgents>0</breakingAgents>\\r\\n            <skillGroupName>其他服务</skillGroupName>\\r\\n            <workingAgents>0</workingAgents>\\r\\n            <readyAgents>1</readyAgents>\\r\\n            <skillGroupId>8fb654c6-17c6-4501-ba57-f5ddeb919814</skillGroupId>\\r\\n            <waitingCalls>0</waitingCalls>\\r\\n        </list>\\r\\n    </data>\\r\\n    <requestId>66BD5D25-3785-46D1-BAE7-F81920E501F2</requestId>\\r\\n    <success>true</success>\\r\\n    <httpStatusCode>200</httpStatusCode>\\r\\n</ListSkillGroupStatesResponse>","errorExample":""}]',
            'title' => '技能组瞬时状态列表',
            'description' => '技能组瞬时状态列表，统计的范围是截止调用时间4个小时内的，存在活跃坐席的技能组的状态信息。'."\n"
                ."\n"
                .'- 4 个小时内：是指发起统计的当前时间点，往前推 4 个小时。'."\n"
                .'- 活跃坐席：是指在上述时间范围内，状态发生变化的坐席。坐席状态变化包括签入、签出、小休、外呼等。仅登录坐席工作台，而没有签入的情况，不属于活跃坐席。'."\n"
                ."\n"
                .'因此，返回的技能组同时满足上述 2 个条件，即过去 4 小时能，该技能组内有坐席的状态发送过变化，才返回。特别的，如果某技能组，过去 4 小时内，没有坐席状态发生变化，就不会返回该技能组瞬时状态信息。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListSkillGroupSummaryReports' => [
            'summary' => '调用接口：ListSkillGroupSummaryReports获取技能组汇总报表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1c450'],
                ],
                [
                    'name' => 'SkillGroupIds',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID列表，使用“,”隔开，最多50个；不传查询全部.', 'type' => 'string', 'required' => false, 'example' => '8fb654c6-17c6-4501-ba57-f5ddeb919814'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '起始日期，格式yyyy-MM-dd HH:mm:ss，；需要注意目前仅支持按天维度的查询，参数设置请参考案例，同时不得早于31天前的时间点。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '2018-01-10 00:00:00'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '终止日期，格式yyyy-MM-dd HH:mm:ss；需要注意目前仅支持按天维度的查询，参数设置请参考案例。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '2018-01-10 00:00:00'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，默认值为1。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，默认值为10，最大是100。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '2'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '11C37A88-C5D4-4538-A768-AFFFC2397896'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'PagedSkillGroupSummaryReport' => [
                                'description' => '报表',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'example' => '2'],
                                    'TotalCount' => ['description' => '总个数', 'type' => 'integer', 'format' => 'int32', 'example' => '2'],
                                    'List' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'SkillGroupSummaryReport' => [
                                                'description' => '列表',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'InstanceId' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1c450'],
                                                        'SkillGroupId' => ['description' => '技能组ID', 'type' => 'string', 'example' => '8fb654c6-17c6-4501-ba57-f5ddeb919814'],
                                                        'SkillGroupName' => ['description' => '技能组名称', 'type' => 'string', 'example' => '其他服务'],
                                                        'Overall' => [
                                                            'description' => '整体指标',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'TotalLoggedInTime' => ['description' => '总登录时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1158'],
                                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '2'],
                                                                'OccupancyRate' => ['description' => '座席利用率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0.0025906735099852085'],
                                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                                'MaxWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '2'],
                                                                'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxReadyTime' => ['description' => '最大就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '480'],
                                                                'AverageReadyTime' => ['description' => '平均就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '225'],
                                                                'TotalBreakTime' => ['description' => '总小休时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                                'TotalReadyTime' => ['description' => '总就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1126'],
                                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '2'],
                                                                'TotalCalls' => ['description' => '总电话接待量。包括应答的呼入电话和接通的呼出电话。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                            ],
                                                        ],
                                                        'Inbound' => [
                                                            'description' => '呼入指标',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'AverageRingTime' => ['description' => '平均振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'CallsHandled' => ['description' => '电话应答数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'QueueMaxWaitTimeDuration' => ['description' => '队列最大等待时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'AnsweredByAgentOfQueueWaitTimeDuration' => ['description' => '坐席接起时队列等待时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'InComingQueueOfQueueCount' => ['description' => '技能组呼入次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'string', 'example' => '0'],
                                                                'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'CallsOffered' => ['description' => '分配到坐席并振铃的次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AbandonedInQueueOfQueueCount' => ['description' => '技能组排队放弃次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'OverFlowInQueueOfQueueCount' => ['description' => '技能组排队超时次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AnsweredByAgentOfQueueMaxWaitTimeDuration' => ['description' => '坐席接起时队列最大等待时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'ServiceLevel20' => ['description' => '服务水平即20s应答率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AnsweredByAgentOfQueueCount' => ['description' => '技能组人工接起次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'HandleRate' => ['description' => '应答率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'GiveUpByAgentOfQueueCount' => ['description' => '技能组振铃放弃次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'QueueWaitTimeDuration' => ['description' => '队列等待时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                            ],
                                                        ],
                                                        'Outbound' => [
                                                            'description' => '呼出指标',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '2'],
                                                                'MaxDialingTime' => ['description' => '最大拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '14'],
                                                                'CallsDialed' => ['description' => '电话拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '2'],
                                                                'CallsAnswered' => ['description' => '电话接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AnswerRate' => ['description' => '接通率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0.5'],
                                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                                'MaxWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                                'TotalDialingTime' => ['description' => '总拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '28'],
                                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '2'],
                                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                                'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '2'],
                                                                'AverageDialingTime' => ['description' => '平均拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '14'],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"11C37A88-C5D4-4538-A768-AFFFC2397896\\",\\n  \\"Success\\": true,\\n  \\"PagedSkillGroupSummaryReport\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 2,\\n    \\"TotalCount\\": 2,\\n    \\"List\\": {\\n      \\"SkillGroupSummaryReport\\": [\\n        {\\n          \\"InstanceId\\": \\"b0eb2742-f37e-4c67-82d4-25c651c1c450\\",\\n          \\"SkillGroupId\\": \\"8fb654c6-17c6-4501-ba57-f5ddeb919814\\",\\n          \\"SkillGroupName\\": \\"其他服务\\",\\n          \\"Overall\\": {\\n            \\"TotalLoggedInTime\\": 1158,\\n            \\"TotalTalkTime\\": 2,\\n            \\"OccupancyRate\\": 0.0025906735099852085,\\n            \\"TotalWorkTime\\": 1,\\n            \\"MaxWorkTime\\": 1,\\n            \\"AverageWorkTime\\": 1,\\n            \\"AverageTalkTime\\": 2,\\n            \\"SatisfactionIndex\\": 0,\\n            \\"SatisfactionSurveysOffered\\": 0,\\n            \\"SatisfactionSurveysResponded\\": 0,\\n            \\"MaxReadyTime\\": 480,\\n            \\"AverageReadyTime\\": 225,\\n            \\"TotalBreakTime\\": 1,\\n            \\"TotalReadyTime\\": 1126,\\n            \\"MaxTalkTime\\": 2,\\n            \\"TotalCalls\\": 1\\n          },\\n          \\"Inbound\\": {\\n            \\"AverageRingTime\\": 0,\\n            \\"CallsHandled\\": 0,\\n            \\"TotalWorkTime\\": 0,\\n            \\"MaxWorkTime\\": 0,\\n            \\"QueueMaxWaitTimeDuration\\": 0,\\n            \\"AverageWorkTime\\": 0,\\n            \\"SatisfactionIndex\\": 0,\\n            \\"AnsweredByAgentOfQueueWaitTimeDuration\\": 0,\\n            \\"TotalRingTime\\": 0,\\n            \\"InComingQueueOfQueueCount\\": 0,\\n            \\"MaxTalkTime\\": \\"0\\",\\n            \\"MaxRingTime\\": 0,\\n            \\"TotalTalkTime\\": 0,\\n            \\"CallsOffered\\": 0,\\n            \\"AbandonedInQueueOfQueueCount\\": 0,\\n            \\"OverFlowInQueueOfQueueCount\\": 0,\\n            \\"AnsweredByAgentOfQueueMaxWaitTimeDuration\\": 0,\\n            \\"ServiceLevel20\\": 0,\\n            \\"AverageTalkTime\\": 0,\\n            \\"AnsweredByAgentOfQueueCount\\": 0,\\n            \\"SatisfactionSurveysOffered\\": 0,\\n            \\"HandleRate\\": 0,\\n            \\"SatisfactionSurveysResponded\\": 0,\\n            \\"GiveUpByAgentOfQueueCount\\": 0,\\n            \\"QueueWaitTimeDuration\\": 0\\n          },\\n          \\"Outbound\\": {\\n            \\"TotalTalkTime\\": 2,\\n            \\"MaxDialingTime\\": 14,\\n            \\"CallsDialed\\": 2,\\n            \\"CallsAnswered\\": 0,\\n            \\"AnswerRate\\": 0.5,\\n            \\"TotalWorkTime\\": 1,\\n            \\"MaxWorkTime\\": 1,\\n            \\"TotalDialingTime\\": 28,\\n            \\"AverageTalkTime\\": 2,\\n            \\"AverageWorkTime\\": 1,\\n            \\"SatisfactionIndex\\": 0,\\n            \\"SatisfactionSurveysOffered\\": 0,\\n            \\"SatisfactionSurveysResponded\\": 0,\\n            \\"MaxTalkTime\\": 2,\\n            \\"AverageDialingTime\\": 14\\n          }\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<ListSkillGroupSummaryReportsResponse>\\r\\n    <pagedSkillGroupSummaryReport>\\r\\n        <pageNumber>1</pageNumber>\\r\\n        <pageSize>10</pageSize>\\r\\n        <totalCount>1</totalCount>\\r\\n        <list>\\r\\n            <instanceId>b0eb2742-f37e-4c67-82d4-25c651c1c450</instanceId>\\r\\n            <inbound>\\r\\n                <queueWaitTimeDuration>0</queueWaitTimeDuration>\\r\\n                <maxWorkTime>0</maxWorkTime>\\r\\n                <maxTalkTime>0</maxTalkTime>\\r\\n                <queueMaxWaitTimeDuration>0</queueMaxWaitTimeDuration>\\r\\n                <serviceLevel20>0</serviceLevel20>\\r\\n                <totalTalkTime>0</totalTalkTime>\\r\\n                <giveUpByAgentOfQueueCount>0</giveUpByAgentOfQueueCount>\\r\\n                <averageRingTime>0</averageRingTime>\\r\\n                <maxRingTime>0</maxRingTime>\\r\\n                <satisfactionSurveysResponded>0</satisfactionSurveysResponded>\\r\\n                <totalWorkTime>0</totalWorkTime>\\r\\n                <totalRingTime>0</totalRingTime>\\r\\n                <inComingQueueOfQueueCount>0</inComingQueueOfQueueCount>\\r\\n                <handleRate>0</handleRate>\\r\\n                <answeredByAgentOfQueueWaitTimeDuration>0</answeredByAgentOfQueueWaitTimeDuration>\\r\\n                <overFlowInQueueOfQueueCount>0</overFlowInQueueOfQueueCount>\\r\\n                <satisfactionSurveysOffered>0</satisfactionSurveysOffered>\\r\\n                <averageTalkTime>0</averageTalkTime>\\r\\n                <callsOffered>0</callsOffered>\\r\\n                <averageWorkTime>0</averageWorkTime>\\r\\n                <callsHandled>0</callsHandled>\\r\\n                <answeredByAgentOfQueueCount>0</answeredByAgentOfQueueCount>\\r\\n                <satisfactionIndex>0</satisfactionIndex>\\r\\n                <abandonedInQueueOfQueueCount>0</abandonedInQueueOfQueueCount>\\r\\n                <answeredByAgentOfQueueMaxWaitTimeDuration>0</answeredByAgentOfQueueMaxWaitTimeDuration>\\r\\n            </inbound>\\r\\n            <outbound>\\r\\n                <maxTalkTime>2</maxTalkTime>\\r\\n                <averageTalkTime>2</averageTalkTime>\\r\\n                <totalWorkTime>1</totalWorkTime>\\r\\n                <maxDialingTime>14</maxDialingTime>\\r\\n                <callsDialed>2</callsDialed>\\r\\n                <averageDialingTime>14</averageDialingTime>\\r\\n                <satisfactionSurveysResponded>0</satisfactionSurveysResponded>\\r\\n                <satisfactionIndex>0</satisfactionIndex>\\r\\n                <totalDialingTime>28</totalDialingTime>\\r\\n                <answerRate>0.5</answerRate>\\r\\n                <callsAnswered>1</callsAnswered>\\r\\n                <totalTalkTime>2</totalTalkTime>\\r\\n                <maxWorkTime>1</maxWorkTime>\\r\\n                <averageWorkTime>1</averageWorkTime>\\r\\n                <satisfactionSurveysOffered>0</satisfactionSurveysOffered>\\r\\n            </outbound>\\r\\n            <overall>\\r\\n                <maxReadyTime>480</maxReadyTime>\\r\\n                <maxTalkTime>2</maxTalkTime>\\r\\n                <averageTalkTime>2</averageTalkTime>\\r\\n                <totalWorkTime>1</totalWorkTime>\\r\\n                <totalLoggedInTime>1158</totalLoggedInTime>\\r\\n                <totalReadyTime>1126</totalReadyTime>\\r\\n                <totalBreakTime>1</totalBreakTime>\\r\\n                <satisfactionSurveysResponded>0</satisfactionSurveysResponded>\\r\\n                <satisfactionIndex>0</satisfactionIndex>\\r\\n                <totalCalls>1</totalCalls>\\r\\n                <averageReadyTime>225</averageReadyTime>\\r\\n                <totalTalkTime>2</totalTalkTime>\\r\\n                <maxWorkTime>1</maxWorkTime>\\r\\n                <averageWorkTime>1</averageWorkTime>\\r\\n                <occupancyRate>0.0025906735099852085</occupancyRate>\\r\\n                <satisfactionSurveysOffered>0</satisfactionSurveysOffered>\\r\\n            </overall>\\r\\n            <skillGroupName>其他服务</skillGroupName>\\r\\n            <skillGroupId>8fb654c6-17c6-4501-ba57-f5ddeb919814</skillGroupId>\\r\\n        </list>\\r\\n    </pagedSkillGroupSummaryReport>\\r\\n    <code>OK</code>\\r\\n    <requestId>11C37A88-C5D4-4538-A768-AFFFC2397896</requestId>\\r\\n    <success>true</success>\\r\\n    <httpStatusCode>200</httpStatusCode>\\r\\n</ListSkillGroupSummaryReportsResponse>","errorExample":""}]',
            'title' => '获取技能组汇总报表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListSkillGroupSummaryReportsByInterval' => [
            'summary' => '技能组的分段汇总报表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccOQKOLI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1c450'],
                ],
                [
                    'name' => 'SkillGroupIds',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID列表，使用“,”隔开，最多50个；不传查询全部。', 'type' => 'string', 'required' => false, 'example' => '3f3ceb0d-d6b6-4c97-af20-f3daf04f90e0'],
                ],
                [
                    'name' => 'Interval',
                    'in' => 'query',
                    'schema' => ['description' => '间隔类型。'."\n"
                        ."\n"
                        .'- Daily:天'."\n"
                        .'- Minute5:5分钟', 'type' => 'string', 'required' => false, 'example' => 'Daily'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '起始日期，格式yyyy-MM-dd HH:mm:ss，不得早于6个月前的时间点', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '2018-10-20 00:00:00'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '终止日期，格式yyyy-MM-dd HH:mm:ss', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '2018-10-20 00:00:00'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，默认值为1。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，默认值为10，最大是100。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '20'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '943D8EF3-3321-471F-A104-51C96FCA94D6'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'PagedSkillGroupSummaryReport' => [
                                'description' => '报表',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'example' => '2'],
                                    'TotalCount' => ['description' => '总个数', 'type' => 'integer', 'format' => 'int32', 'example' => '2'],
                                    'List' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'SkillGroupTimeIntervalReport' => [
                                                'description' => '列表',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'SkillGroupId' => ['description' => '技能组ID', 'type' => 'string', 'example' => '8fb654c6-17c6-4501-ba57-f5ddeb919814'],
                                                        'IntervalList' => [
                                                            'type' => 'object',
                                                            'itemNode' => true,
                                                            'properties' => [
                                                                'SkillGroupSummaryReport' => [
                                                                    'description' => '列表',
                                                                    'type' => 'array',
                                                                    'items' => [
                                                                        'type' => 'object',
                                                                        'properties' => [
                                                                            'Timestamp' => ['description' => '日期，格式yyyy-MM-dd HH:mm:ss', 'type' => 'string', 'example' => '2018-09-12 15:45:00'],
                                                                            'InstanceId' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1c450'],
                                                                            'SkillGroupName' => ['description' => '技能组名称', 'type' => 'string', 'example' => '其他服务'],
                                                                            'SkillGroupId' => ['description' => '技能组ID', 'type' => 'string', 'example' => '8fb654c6-17c6-4501-ba57-f5ddeb919814'],
                                                                            'Overall' => [
                                                                                'description' => '整体指标',
                                                                                'type' => 'object',
                                                                                'properties' => [
                                                                                    'TotalLoggedInTime' => ['description' => '总登录时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'OccupancyRate' => ['description' => '座席利用率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                                    'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                                    'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'MaxReadyTime' => ['description' => '最大就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'AverageReadyTime' => ['description' => '平均就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'TotalBreakTime' => ['description' => '总小休时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'TotalReadyTime' => ['description' => '总就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'TotalCalls' => ['description' => '总电话接待量。包括应答的呼入电话和接通的呼出电话。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                ],
                                                                            ],
                                                                            'Inbound' => [
                                                                                'description' => '呼入指标',
                                                                                'type' => 'object',
                                                                                'properties' => [
                                                                                    'AverageRingTime' => ['description' => '平均振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'CallsHandled' => ['description' => '电话应答数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'MaxWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'QueueMaxWaitTimeDuration' => ['description' => '队列最大等待时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                                    'AnsweredByAgentOfQueueWaitTimeDuration' => ['description' => '坐席接起时队列等待时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'InComingQueueOfQueueCount' => ['description' => '技能组呼入次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'CallsOffered' => ['description' => '电话呼入数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'AbandonedInQueueOfQueueCount' => ['description' => '技能组排队放弃次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'OverFlowInQueueOfQueueCount' => ['description' => '技能组排队超时次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'AnsweredByAgentOfQueueMaxWaitTimeDuration' => ['description' => '坐席接起时队列最大等待时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'ServiceLevel20' => ['description' => '20s应答率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                                    'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'AnsweredByAgentOfQueueCount' => ['description' => '技能组人工接起次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'HandleRate' => ['description' => '应答率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                                    'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'GiveUpByAgentOfQueueCount' => ['description' => '技能组振铃放弃次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'QueueWaitTimeDuration' => ['description' => '队列等待时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                ],
                                                                            ],
                                                                            'Outbound' => [
                                                                                'description' => '呼出指标',
                                                                                'type' => 'object',
                                                                                'properties' => [
                                                                                    'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '11'],
                                                                                    'MaxDialingTime' => ['description' => '最大拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '9'],
                                                                                    'CallsDialed' => ['description' => '电话拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '2'],
                                                                                    'CallsAnswered' => ['description' => '电话接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                                                    'AnswerRate' => ['description' => '接通率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0.5'],
                                                                                    'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '4'],
                                                                                    'MaxWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '4'],
                                                                                    'TotalDialingTime' => ['description' => '总拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '9'],
                                                                                    'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '11'],
                                                                                    'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '4'],
                                                                                    'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                                    'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                                    'MaxTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '11'],
                                                                                    'AverageDialingTime' => ['description' => '平均拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '4'],
                                                                                ],
                                                                            ],
                                                                        ],
                                                                    ],
                                                                ],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"943D8EF3-3321-471F-A104-51C96FCA94D6\\",\\n  \\"Success\\": true,\\n  \\"PagedSkillGroupSummaryReport\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 2,\\n    \\"TotalCount\\": 2,\\n    \\"List\\": {\\n      \\"SkillGroupTimeIntervalReport\\": [\\n        {\\n          \\"SkillGroupId\\": \\"8fb654c6-17c6-4501-ba57-f5ddeb919814\\",\\n          \\"IntervalList\\": {\\n            \\"SkillGroupSummaryReport\\": [\\n              {\\n                \\"Timestamp\\": \\"2018-09-12 15:45:00\\",\\n                \\"InstanceId\\": \\"b0eb2742-f37e-4c67-82d4-25c651c1c450\\",\\n                \\"SkillGroupName\\": \\"其他服务\\",\\n                \\"SkillGroupId\\": \\"8fb654c6-17c6-4501-ba57-f5ddeb919814\\",\\n                \\"Overall\\": {\\n                  \\"TotalLoggedInTime\\": 0,\\n                  \\"TotalTalkTime\\": 0,\\n                  \\"OccupancyRate\\": 0,\\n                  \\"TotalWorkTime\\": 0,\\n                  \\"MaxWorkTime\\": 0,\\n                  \\"AverageWorkTime\\": 0,\\n                  \\"AverageTalkTime\\": 0,\\n                  \\"SatisfactionIndex\\": 0,\\n                  \\"SatisfactionSurveysOffered\\": 0,\\n                  \\"SatisfactionSurveysResponded\\": 0,\\n                  \\"MaxReadyTime\\": 0,\\n                  \\"AverageReadyTime\\": 0,\\n                  \\"TotalBreakTime\\": 0,\\n                  \\"TotalReadyTime\\": 0,\\n                  \\"MaxTalkTime\\": 0,\\n                  \\"TotalCalls\\": 0\\n                },\\n                \\"Inbound\\": {\\n                  \\"AverageRingTime\\": 0,\\n                  \\"CallsHandled\\": 0,\\n                  \\"TotalWorkTime\\": 0,\\n                  \\"MaxWorkTime\\": 0,\\n                  \\"QueueMaxWaitTimeDuration\\": 0,\\n                  \\"AverageWorkTime\\": 0,\\n                  \\"SatisfactionIndex\\": 0,\\n                  \\"AnsweredByAgentOfQueueWaitTimeDuration\\": 0,\\n                  \\"TotalRingTime\\": 0,\\n                  \\"InComingQueueOfQueueCount\\": 0,\\n                  \\"MaxTalkTime\\": 0,\\n                  \\"MaxRingTime\\": 0,\\n                  \\"TotalTalkTime\\": 0,\\n                  \\"CallsOffered\\": 0,\\n                  \\"AbandonedInQueueOfQueueCount\\": 0,\\n                  \\"OverFlowInQueueOfQueueCount\\": 0,\\n                  \\"AnsweredByAgentOfQueueMaxWaitTimeDuration\\": 0,\\n                  \\"ServiceLevel20\\": 0,\\n                  \\"AverageTalkTime\\": 0,\\n                  \\"AnsweredByAgentOfQueueCount\\": 0,\\n                  \\"SatisfactionSurveysOffered\\": 0,\\n                  \\"HandleRate\\": 0,\\n                  \\"SatisfactionSurveysResponded\\": 0,\\n                  \\"GiveUpByAgentOfQueueCount\\": 0,\\n                  \\"QueueWaitTimeDuration\\": 0\\n                },\\n                \\"Outbound\\": {\\n                  \\"TotalTalkTime\\": 11,\\n                  \\"MaxDialingTime\\": 9,\\n                  \\"CallsDialed\\": 2,\\n                  \\"CallsAnswered\\": 1,\\n                  \\"AnswerRate\\": 0.5,\\n                  \\"TotalWorkTime\\": 4,\\n                  \\"MaxWorkTime\\": 4,\\n                  \\"TotalDialingTime\\": 9,\\n                  \\"AverageTalkTime\\": 11,\\n                  \\"AverageWorkTime\\": 4,\\n                  \\"SatisfactionIndex\\": 0,\\n                  \\"SatisfactionSurveysOffered\\": 0,\\n                  \\"SatisfactionSurveysResponded\\": 0,\\n                  \\"MaxTalkTime\\": 11,\\n                  \\"AverageDialingTime\\": 4\\n                }\\n              }\\n            ]\\n          }\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<ListSkillGroupSummaryReportsByIntervalResponse>\\r\\n    <pagedSkillGroupSummaryReport>\\r\\n        <pageNumber>1</pageNumber>\\r\\n        <pageSize>10</pageSize>\\r\\n        <totalCount>1</totalCount>\\r\\n        <list>\\r\\n            <intervalList>\\r\\n                <instanceId>b0eb2742-f37e-4c67-82d4-25c651c1c450</instanceId>\\r\\n                <inbound>\\r\\n                    <queueWaitTimeDuration>0</queueWaitTimeDuration>\\r\\n                    <maxWorkTime>0</maxWorkTime>\\r\\n                    <maxTalkTime>0</maxTalkTime>\\r\\n                    <queueMaxWaitTimeDuration>0</queueMaxWaitTimeDuration>\\r\\n                    <serviceLevel20>0</serviceLevel20>\\r\\n                    <totalTalkTime>0</totalTalkTime>\\r\\n                    <giveUpByAgentOfQueueCount>0</giveUpByAgentOfQueueCount>\\r\\n                    <averageRingTime>0</averageRingTime>\\r\\n                    <maxRingTime>0</maxRingTime>\\r\\n                    <satisfactionSurveysResponded>0</satisfactionSurveysResponded>\\r\\n                    <totalWorkTime>0</totalWorkTime>\\r\\n                    <totalRingTime>0</totalRingTime>\\r\\n                    <inComingQueueOfQueueCount>0</inComingQueueOfQueueCount>\\r\\n                    <handleRate>0</handleRate>\\r\\n                    <answeredByAgentOfQueueWaitTimeDuration>0</answeredByAgentOfQueueWaitTimeDuration>\\r\\n                    <overFlowInQueueOfQueueCount>0</overFlowInQueueOfQueueCount>\\r\\n                    <satisfactionSurveysOffered>0</satisfactionSurveysOffered>\\r\\n                    <averageTalkTime>0</averageTalkTime>\\r\\n                    <callsOffered>0</callsOffered>\\r\\n                    <averageWorkTime>0</averageWorkTime>\\r\\n                    <callsHandled>0</callsHandled>\\r\\n                    <answeredByAgentOfQueueCount>0</answeredByAgentOfQueueCount>\\r\\n                    <satisfactionIndex>0</satisfactionIndex>\\r\\n                    <abandonedInQueueOfQueueCount>0</abandonedInQueueOfQueueCount>\\r\\n                    <answeredByAgentOfQueueMaxWaitTimeDuration>0</answeredByAgentOfQueueMaxWaitTimeDuration>\\r\\n                </inbound>\\r\\n                <outbound>\\r\\n                    <maxTalkTime>11</maxTalkTime>\\r\\n                    <averageTalkTime>11</averageTalkTime>\\r\\n                    <totalWorkTime>4</totalWorkTime>\\r\\n                    <maxDialingTime>9</maxDialingTime>\\r\\n                    <callsDialed>2</callsDialed>\\r\\n                    <averageDialingTime>4</averageDialingTime>\\r\\n                    <satisfactionSurveysResponded>0</satisfactionSurveysResponded>\\r\\n                    <satisfactionIndex>0</satisfactionIndex>\\r\\n                    <totalDialingTime>9</totalDialingTime>\\r\\n                    <answerRate>0.5</answerRate>\\r\\n                    <callsAnswered>1</callsAnswered>\\r\\n                    <totalTalkTime>11</totalTalkTime>\\r\\n                    <maxWorkTime>4</maxWorkTime>\\r\\n                    <averageWorkTime>4</averageWorkTime>\\r\\n                    <satisfactionSurveysOffered>0</satisfactionSurveysOffered>\\r\\n                </outbound>\\r\\n                <overall>\\r\\n                    <maxReadyTime>3282</maxReadyTime>\\r\\n                    <maxTalkTime>11</maxTalkTime>\\r\\n                    <averageTalkTime>11</averageTalkTime>\\r\\n                    <totalWorkTime>4</totalWorkTime>\\r\\n                    <totalLoggedInTime>3360</totalLoggedInTime>\\r\\n                    <totalReadyTime>3336</totalReadyTime>\\r\\n                    <totalBreakTime>0</totalBreakTime>\\r\\n                    <satisfactionSurveysResponded>0</satisfactionSurveysResponded>\\r\\n                    <satisfactionIndex>0</satisfactionIndex>\\r\\n                    <totalCalls>1</totalCalls>\\r\\n                    <averageReadyTime>1112</averageReadyTime>\\r\\n                    <totalTalkTime>11</totalTalkTime>\\r\\n                    <maxWorkTime>4</maxWorkTime>\\r\\n                    <averageWorkTime>4</averageWorkTime>\\r\\n                    <occupancyRate>0.004464285913854837</occupancyRate>\\r\\n                    <satisfactionSurveysOffered>0</satisfactionSurveysOffered>\\r\\n                </overall>\\r\\n                <skillGroupName>其他服务</skillGroupName>\\r\\n                <skillGroupId>8fb654c6-17c6-4501-ba57-f5ddeb919814</skillGroupId>\\r\\n                <timestamp>2018-09-12 15:45:00</timestamp>\\r\\n            </intervalList>\\r\\n            <skillGroupId>8fb654c6-17c6-4501-ba57-f5ddeb919814</skillGroupId>\\r\\n        </list>\\r\\n    </pagedSkillGroupSummaryReport>\\r\\n    <code>OK</code>\\r\\n    <requestId>9B28CADE-B821-42B7-BB9E-1F6090F0888D</requestId>\\r\\n    <success>true</success>\\r\\n    <httpStatusCode>200</httpStatusCode>\\r\\n</ListSkillGroupSummaryReportsByIntervalResponse>","errorExample":""}]',
            'title' => '技能组的分段汇总报表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListSkillGroupSummaryReportsSinceMidnight' => [
            'summary' => '技能组当天汇总报表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1c450'],
                ],
                [
                    'name' => 'SkillGroups',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID列表，使用“,”隔开，最多50个坐席；不传查询全部。', 'type' => 'string', 'required' => false, 'example' => '8fb654c6-17c6-4501-ba57-f5ddeb919814'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，默认值为1。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，默认值为10，最大是100。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '20'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '19D09CCC-F298-4124-849A-AFA217819011'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'PagedSkillGroupSummaryReport' => [
                                'description' => '报表',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总个数', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'List' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'SkillGroupSummaryReport' => [
                                                'description' => '列表',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Timestamp' => ['description' => '日期'."\n"
                                                            ."\n"
                                                            .'格式yyyy-MM-dd HH:mm:ss', 'type' => 'string', 'example' => '2018-09-13 00:00:00'],
                                                        'InstanceId' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1c450'],
                                                        'SkillGroupName' => ['description' => '技能组名称', 'type' => 'string', 'example' => '其他服务'],
                                                        'SkillGroupId' => ['description' => '技能组ID', 'type' => 'string', 'example' => '8fb654c6-17c6-4501-ba57-f5ddeb919814'],
                                                        'Overall' => [
                                                            'description' => '整体指标',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'TotalLoggedInTime' => ['description' => '总登录时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '516'],
                                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'OccupancyRate' => ['description' => '座席利用率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxReadyTime' => ['description' => '最大就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '398'],
                                                                'AverageReadyTime' => ['description' => '平均就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '51'],
                                                                'TotalBreakTime' => ['description' => '总小休时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalReadyTime' => ['description' => '总就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '515'],
                                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalCalls' => ['description' => '总电话接待量。包括应答的呼入电话和接通的呼出电话。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                            ],
                                                        ],
                                                        'Inbound' => [
                                                            'description' => '呼入指标',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'AverageRingTime' => ['description' => '平均振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'CallsHandled' => ['description' => '电话应答数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'QueueMaxWaitTimeDuration' => ['description' => '队列最大等待时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'AnsweredByAgentOfQueueWaitTimeDuration' => ['description' => '坐席接起时队列等待时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'InComingQueueOfQueueCount' => ['description' => '技能组呼入次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'string', 'example' => '0'],
                                                                'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'CallsOffered' => ['description' => '分配到坐席并振铃的次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AbandonedInQueueOfQueueCount' => ['description' => '技能组排队放弃次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'OverFlowInQueueOfQueueCount' => ['description' => '技能组排队超时次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AnsweredByAgentOfQueueMaxWaitTimeDuration' => ['description' => '坐席接起时队列最大等待时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'ServiceLevel20' => ['description' => '20s应答率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AnsweredByAgentOfQueueCount' => ['description' => '技能组人工接起次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'HandleRate' => ['description' => '应答率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'GiveUpByAgentOfQueueCount' => ['description' => '技能组振铃放弃次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'QueueWaitTimeDuration' => ['description' => '队列等待时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'CallsServiceLevel20' => ['description' => '等待20s内坐席接起次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'CallsServiceLevel30' => ['description' => '等待30s内坐席接起次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                            ],
                                                        ],
                                                        'Outbound' => [
                                                            'description' => '呼出指标',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxDialingTime' => ['description' => '最大拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'CallsDialed' => ['description' => '电话拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'CallsAnswered' => ['description' => '电话接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AnswerRate' => ['description' => '接通率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'TotalDialingTime' => ['description' => '总拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionIndex' => ['description' => '满意度指数，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                                'AverageDialingTime' => ['description' => '平均拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"19D09CCC-F298-4124-849A-AFA217819011\\",\\n  \\"Success\\": true,\\n  \\"PagedSkillGroupSummaryReport\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 1,\\n    \\"List\\": {\\n      \\"SkillGroupSummaryReport\\": [\\n        {\\n          \\"Timestamp\\": \\"2018-09-13 00:00:00\\",\\n          \\"InstanceId\\": \\"b0eb2742-f37e-4c67-82d4-25c651c1c450\\",\\n          \\"SkillGroupId\\": \\"8fb654c6-17c6-4501-ba57-f5ddeb919814\\",\\n          \\"SkillGroupName\\": \\"其他服务\\",\\n          \\"Overall\\": {\\n            \\"TotalLoggedInTime\\": 516,\\n            \\"TotalTalkTime\\": 0,\\n            \\"OccupancyRate\\": 0,\\n            \\"TotalWorkTime\\": 0,\\n            \\"MaxWorkTime\\": 0,\\n            \\"AverageWorkTime\\": 0,\\n            \\"AverageTalkTime\\": 0,\\n            \\"SatisfactionIndex\\": 0,\\n            \\"SatisfactionSurveysOffered\\": 0,\\n            \\"SatisfactionSurveysResponded\\": 0,\\n            \\"MaxReadyTime\\": 398,\\n            \\"AverageReadyTime\\": 51,\\n            \\"MaxTalkTime\\": 0,\\n            \\"TotalReadyTime\\": 515,\\n            \\"TotalBreakTime\\": 0,\\n            \\"TotalCalls\\": 0\\n          },\\n          \\"Inbound\\": {\\n            \\"AverageRingTime\\": 0,\\n            \\"CallsHandled\\": 0,\\n            \\"TotalWorkTime\\": 0,\\n            \\"MaxWorkTime\\": 0,\\n            \\"CallsServiceLevel20\\": 0,\\n            \\"QueueMaxWaitTimeDuration\\": 0,\\n            \\"AverageWorkTime\\": 0,\\n            \\"SatisfactionIndex\\": 0,\\n            \\"AnsweredByAgentOfQueueWaitTimeDuration\\": 0,\\n            \\"TotalRingTime\\": 0,\\n            \\"InComingQueueOfQueueCount\\": 0,\\n            \\"MaxTalkTime\\": \\"0\\",\\n            \\"MaxRingTime\\": 0,\\n            \\"TotalTalkTime\\": 0,\\n            \\"CallsOffered\\": 0,\\n            \\"AbandonedInQueueOfQueueCount\\": 0,\\n            \\"OverFlowInQueueOfQueueCount\\": 0,\\n            \\"AnsweredByAgentOfQueueMaxWaitTimeDuration\\": 0,\\n            \\"ServiceLevel20\\": 0,\\n            \\"AverageTalkTime\\": 0,\\n            \\"AnsweredByAgentOfQueueCount\\": 0,\\n            \\"SatisfactionSurveysOffered\\": 0,\\n            \\"HandleRate\\": 0,\\n            \\"CallsServiceLevel30\\": 0,\\n            \\"SatisfactionSurveysResponded\\": 0,\\n            \\"GiveUpByAgentOfQueueCount\\": 0,\\n            \\"QueueWaitTimeDuration\\": 0\\n          },\\n          \\"Outbound\\": {\\n            \\"TotalTalkTime\\": 0,\\n            \\"MaxDialingTime\\": 0,\\n            \\"CallsDialed\\": 0,\\n            \\"CallsAnswered\\": 0,\\n            \\"AnswerRate\\": 0,\\n            \\"TotalWorkTime\\": 0,\\n            \\"MaxWorkTime\\": 0,\\n            \\"TotalDialingTime\\": 0,\\n            \\"AverageTalkTime\\": 0,\\n            \\"AverageWorkTime\\": 0,\\n            \\"SatisfactionIndex\\": 0,\\n            \\"SatisfactionSurveysOffered\\": 0,\\n            \\"SatisfactionSurveysResponded\\": 0,\\n            \\"MaxTalkTime\\": 0,\\n            \\"AverageDialingTime\\": 0\\n          }\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<ListSkillGroupSummaryReportsSinceMidnightResponse>\\r\\n    <pagedSkillGroupSummaryReport>\\r\\n        <pageNumber>1</pageNumber>\\r\\n        <pageSize>10</pageSize>\\r\\n        <totalCount>1</totalCount>\\r\\n        <list>\\r\\n            <instanceId>b0eb2742-f37e-4c67-82d4-25c651c1c450</instanceId>\\r\\n            <inbound>\\r\\n                <queueWaitTimeDuration>0</queueWaitTimeDuration>\\r\\n                <maxWorkTime>0</maxWorkTime>\\r\\n                <maxTalkTime>0</maxTalkTime>\\r\\n                <queueMaxWaitTimeDuration>0</queueMaxWaitTimeDuration>\\r\\n                <serviceLevel20>0</serviceLevel20>\\r\\n                <totalTalkTime>0</totalTalkTime>\\r\\n                <giveUpByAgentOfQueueCount>0</giveUpByAgentOfQueueCount>\\r\\n                <averageRingTime>0</averageRingTime>\\r\\n                <maxRingTime>0</maxRingTime>\\r\\n                <satisfactionSurveysResponded>0</satisfactionSurveysResponded>\\r\\n                <totalWorkTime>0</totalWorkTime>\\r\\n                <totalRingTime>0</totalRingTime>\\r\\n                <inComingQueueOfQueueCount>0</inComingQueueOfQueueCount>\\r\\n                <handleRate>0</handleRate>\\r\\n                <answeredByAgentOfQueueWaitTimeDuration>0</answeredByAgentOfQueueWaitTimeDuration>\\r\\n                <overFlowInQueueOfQueueCount>0</overFlowInQueueOfQueueCount>\\r\\n                <satisfactionSurveysOffered>0</satisfactionSurveysOffered>\\r\\n                <averageTalkTime>0</averageTalkTime>\\r\\n                <callsOffered>0</callsOffered>\\r\\n                <averageWorkTime>0</averageWorkTime>\\r\\n                <callsHandled>0</callsHandled>\\r\\n                <answeredByAgentOfQueueCount>0</answeredByAgentOfQueueCount>\\r\\n                <satisfactionIndex>0</satisfactionIndex>\\r\\n                <abandonedInQueueOfQueueCount>0</abandonedInQueueOfQueueCount>\\r\\n                <answeredByAgentOfQueueMaxWaitTimeDuration>0</answeredByAgentOfQueueMaxWaitTimeDuration>\\r\\n            </inbound>\\r\\n            <outbound>\\r\\n                <maxTalkTime>0</maxTalkTime>\\r\\n                <averageTalkTime>0</averageTalkTime>\\r\\n                <totalWorkTime>0</totalWorkTime>\\r\\n                <maxDialingTime>0</maxDialingTime>\\r\\n                <callsDialed>0</callsDialed>\\r\\n                <averageDialingTime>0</averageDialingTime>\\r\\n                <satisfactionSurveysResponded>0</satisfactionSurveysResponded>\\r\\n                <satisfactionIndex>0</satisfactionIndex>\\r\\n                <totalDialingTime>0</totalDialingTime>\\r\\n                <answerRate>0</answerRate>\\r\\n                <callsAnswered>0</callsAnswered>\\r\\n                <totalTalkTime>0</totalTalkTime>\\r\\n                <maxWorkTime>0</maxWorkTime>\\r\\n                <averageWorkTime>0</averageWorkTime>\\r\\n                <satisfactionSurveysOffered>0</satisfactionSurveysOffered>\\r\\n            </outbound>\\r\\n            <overall>\\r\\n                <maxReadyTime>398</maxReadyTime>\\r\\n                <maxTalkTime>0</maxTalkTime>\\r\\n                <averageTalkTime>0</averageTalkTime>\\r\\n                <totalWorkTime>0</totalWorkTime>\\r\\n                <totalLoggedInTime>516</totalLoggedInTime>\\r\\n                <totalReadyTime>515</totalReadyTime>\\r\\n                <totalBreakTime>0</totalBreakTime>\\r\\n                <satisfactionSurveysResponded>0</satisfactionSurveysResponded>\\r\\n                <satisfactionIndex>0</satisfactionIndex>\\r\\n                <totalCalls>0</totalCalls>\\r\\n                <averageReadyTime>51</averageReadyTime>\\r\\n                <totalTalkTime>0</totalTalkTime>\\r\\n                <maxWorkTime>0</maxWorkTime>\\r\\n                <averageWorkTime>0</averageWorkTime>\\r\\n                <occupancyRate>0</occupancyRate>\\r\\n                <satisfactionSurveysOffered>0</satisfactionSurveysOffered>\\r\\n            </overall>\\r\\n            <skillGroupName>其他服务</skillGroupName>\\r\\n            <skillGroupId>8fb654c6-17c6-4501-ba57-f5ddeb919814</skillGroupId>\\r\\n            <timestamp>2018-09-13 00:00:00</timestamp>\\r\\n        </list>\\r\\n    </pagedSkillGroupSummaryReport>\\r\\n    <code>OK</code>\\r\\n    <requestId>AF01C793-2983-48BB-8F2C-1A33A3BD0B94</requestId>\\r\\n    <success>true</success>\\r\\n    <httpStatusCode>200</httpStatusCode>\\r\\n</ListSkillGroupSummaryReportsSinceMidnightResponse>","errorExample":""}]',
            'title' => '技能组当天汇总报表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListTransferableSkillGroups' => [
            'summary' => '调用接口：ListTransferableSkillGroups 获取呼叫中心实例的可转接技能组。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码'."\n"
                                ."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息'."\n"
                                ."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID'."\n"
                                ."\n", 'type' => 'string', 'example' => 'DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE'],
                            'Success' => ['description' => '是否成功'."\n"
                                ."\n", 'type' => 'boolean', 'example' => 'true'],
                            'SkillGroups' => [
                                'description' => '待转接技能组信息',
                                'type' => 'array',
                                'items' => [
                                    'type' => 'object',
                                    'properties' => [
                                        'AllowPrivateOutboundNumber' => ['description' => '是否允许技能组内用户使用个人外呼号码', 'type' => 'boolean', 'example' => 'false'],
                                        'RoutingStrategy' => ['description' => '路由策略', 'type' => 'string', 'example' => '无'],
                                        'SkillGroupName' => ['description' => '技能组名称', 'type' => 'string', 'example' => 'test'],
                                        'SkillGroupId' => ['description' => '技能组ID', 'type' => 'string', 'example' => '223048-9cf-4a53-ab6e-b13e3fb31f7d	'],
                                        'UserCount' => ['description' => '归属于该技能组的座席数量', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                        'AccQueueName' => ['description' => 'acc队列名字', 'type' => 'string', 'example' => '无'],
                                        'InstanceId' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d	'],
                                        'SkillGroupDescription' => ['description' => '技能组描述信息', 'type' => 'string', 'example' => 'test'],
                                        'AccSkillGroupName' => ['description' => 'acc技能组名字', 'type' => 'string', 'example' => '无'],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'ParameterNull', 'errorMessage' => 'Parameter \'%s\' can not be null or empty.'],
                ],
            ],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE\\",\\n  \\"Success\\": true,\\n  \\"SkillGroups\\": [\\n    {\\n      \\"AllowPrivateOutboundNumber\\": false,\\n      \\"RoutingStrategy\\": \\"无\\",\\n      \\"SkillGroupName\\": \\"test\\",\\n      \\"SkillGroupId\\": \\"223048-9cf-4a53-ab6e-b13e3fb31f7d\\\\t\\",\\n      \\"UserCount\\": 10,\\n      \\"AccQueueName\\": \\"无\\",\\n      \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb31f7d\\\\t\\",\\n      \\"SkillGroupDescription\\": \\"test\\",\\n      \\"AccSkillGroupName\\": \\"无\\"\\n    }\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<SkillGroups>\\n    <AllowPrivateOutboundNumber>false</AllowPrivateOutboundNumber>\\n    <SkillGroupName>test</SkillGroupName>\\n    <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb31f7d</InstanceId>\\n    <UserCount>10</UserCount>\\n    <SkillGroupId>223048-9cf-4a53-ab6e-b13e3fb31f7d</SkillGroupId>\\n    <SkillGroupDescription>test</SkillGroupDescription>\\n</SkillGroups>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '获取呼叫中心实例的可转接技能组',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListSkillGroups' => [
            'summary' => '调用ListSkillGroups获取呼叫中心实例的所有技能组。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccPBOQGO'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '待获取技能组的呼叫中心实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '技能组ID。',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => false,
                        'example' => '0ee27b3b-6765-499a-a741-61b16a901e51',
                        'maxItems' => 500,
                    ],
                ],
                [
                    'name' => 'SkillGroupName',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '技能组名称。',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => false,
                        'example' => '售前技能组',
                        'maxItems' => 500,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '19D09CCC-F298-4124-849A-AFA217819011'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'SkillGroups' => [
                                'type' => 'object',
                                'itemNode' => true,
                                'properties' => [
                                    'SkillGroup' => [
                                        'description' => '获取的呼叫中心实例的技能组列表',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'RoutingStrategy' => ['description' => '匹配方式', 'type' => 'string', 'example' => 'default'],
                                                'SkillGroupId' => ['description' => '技能组唯一ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '0ee27b3b-6765-499a-a741-61b16a901e51'],
                                                'SkillGroupName' => ['description' => '技能组名字，需要在所归属的呼叫中心实例中唯一。', 'type' => 'string', 'example' => 'Default'],
                                                'UserCount' => ['description' => '归属于该技能组的座席数量', 'type' => 'integer', 'format' => 'int32', 'example' => '14'],
                                                'InstanceId' => ['description' => '技能组所归属的呼叫中心实例ID', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                                                'AccQueueName' => ['description' => 'acc队列名字', 'type' => 'string', 'example' => 'AliQ_acc2631_0ee27b3b-6765-499a-a741-61b16a901e51'],
                                                'AccSkillGroupName' => ['description' => 'acc技能组名字', 'type' => 'string', 'example' => 'AliS_acc2631_0ee27b3b-6765-499a-a741-61b16a901e51'],
                                                'SkillGroupDescription' => ['description' => '技能组简单描述', 'type' => 'string', 'example' => '默认技能组'],
                                                'OutboundPhoneNumbers' => [
                                                    'type' => 'object',
                                                    'itemNode' => true,
                                                    'properties' => [
                                                        'PhoneNumber' => [
                                                            'description' => '技能组能否拨打外线以及拨打外线时所使用的电话号码',
                                                            'type' => 'array',
                                                            'items' => [
                                                                'type' => 'object',
                                                                'properties' => [
                                                                    'TestOnly' => ['description' => '是否是测试号码', 'type' => 'boolean', 'example' => 'false'],
                                                                    'Trunks' => ['description' => '电话号码的中继数量，即可同时支持几路通话，数据来源于大于。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                                    'RemainingTime' => ['description' => '测试号码剩余的通话时间。单位为分钟。', 'type' => 'integer', 'format' => 'int32', 'example' => '0'],
                                                                    'Number' => ['description' => '电话号码', 'type' => 'string', 'example' => '02566040852'],
                                                                    'InstanceId' => ['description' => '电话号码所归属的呼叫中心实例ID', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                                                                    'Usage' => ['description' => '电话号码的用途，呼入（Inbound），呼出（Outbound），以及同时用于呼入和呼出（Bidirection）。', 'type' => 'string', 'example' => 'Inbound'],
                                                                    'AllowOutbound' => ['description' => '是否允许外呼。', 'type' => 'boolean', 'example' => 'true'],
                                                                    'PhoneNumberDescription' => ['description' => '电话号码的简单描述', 'type' => 'string', 'example' => 'Ali Telecom'],
                                                                    'PhoneNumberId' => ['description' => '电话号码ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => 'f49392e1-9714-42b1-a15a-9a2f0cd88ef1'],
                                                                ],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"19D09CCC-F298-4124-849A-AFA217819011\\",\\n  \\"Success\\": true,\\n  \\"SkillGroups\\": {\\n    \\"SkillGroup\\": [\\n      {\\n        \\"RoutingStrategy\\": \\"default\\",\\n        \\"SkillGroupId\\": \\"0ee27b3b-6765-499a-a741-61b16a901e51\\",\\n        \\"SkillGroupName\\": \\"Default\\",\\n        \\"UserCount\\": 14,\\n        \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb31f7d\\",\\n        \\"AccQueueName\\": \\"AliQ_acc2631_0ee27b3b-6765-499a-a741-61b16a901e51\\",\\n        \\"SkillGroupDescription\\": \\"默认技能组\\",\\n        \\"AccSkillGroupName\\": \\"AliS_acc2631_0ee27b3b-6765-499a-a741-61b16a901e51\\",\\n        \\"OutboundPhoneNumbers\\": {\\n          \\"PhoneNumber\\": [\\n            {\\n              \\"TestOnly\\": false,\\n              \\"Trunks\\": 1,\\n              \\"Number\\": \\"02566040852\\",\\n              \\"RemainingTime\\": 0,\\n              \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb31f7d\\",\\n              \\"PhoneNumberDescription\\": \\"Ali Telecom\\",\\n              \\"AllowOutbound\\": true,\\n              \\"Usage\\": \\"Inbound\\",\\n              \\"PhoneNumberId\\": \\"f49392e1-9714-42b1-a15a-9a2f0cd88ef1\\"\\n            }\\n          ]\\n        }\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<ListSkillGroupsResponse>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <RequestId>19D09CCC-F298-4124-849A-AFA217819011</RequestId>\\r\\n    <SkillGroups>\\r\\n        <SkillGroup>\\r\\n            <UserCount>4</UserCount>\\r\\n            <AccSkillGroupName>AliS_acc2631_bb009681-b660-49fa-8ae3-3b84899f46b0</AccSkillGroupName>\\r\\n            <OutboundPhoneNumbers>\\r\\n            </OutboundPhoneNumbers>\\r\\n            <SkillGroupDescription/>\\r\\n            <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb31f7d</InstanceId>\\r\\n            <SkillGroupName>售前技能组</SkillGroupName>\\r\\n            <AccQueueName>AliQ_acc2631_bb009681-b660-49fa-8ae3-3b84899f46b0</AccQueueName>\\r\\n            <SkillGroupId>bb009681-b660-49fa-8ae3-3b84899f46b0</SkillGroupId>\\r\\n        </SkillGroup>\\r\\n        <SkillGroup>\\r\\n            <UserCount>14</UserCount>\\r\\n            <AccSkillGroupName>AliS_acc2631_0ee27b3b-6765-499a-a741-61b16a901e51</AccSkillGroupName>\\r\\n            <OutboundPhoneNumbers>\\r\\n                <PhoneNumber>\\r\\n                    <PhoneNumberId>f49392e1-9714-42b1-a15a-9a2f0cd88ef1</PhoneNumberId>\\r\\n                    <Trunks>1</Trunks>\\r\\n                    <AllowOutbound>true</AllowOutbound>\\r\\n                    <Number>02566040852</Number>\\r\\n                    <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb31f7d</InstanceId>\\r\\n                    <TestOnly>false</TestOnly>\\r\\n                    <PhoneNumberDescription>Ali Telecom</PhoneNumberDescription>\\r\\n                    <Usage>Bidirection</Usage>\\r\\n                    <RemainingTime>0</RemainingTime>\\r\\n                </PhoneNumber>\\r\\n            </OutboundPhoneNumbers>\\r\\n            <SkillGroupDescription>默认技能组</SkillGroupDescription>\\r\\n            <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb31f7d</InstanceId>\\r\\n            <SkillGroupName>Default</SkillGroupName>\\r\\n            <AccQueueName>AliQ_acc2631_0ee27b3b-6765-499a-a741-61b16a901e51</AccQueueName>\\r\\n            <SkillGroupId>0ee27b3b-6765-499a-a741-61b16a901e51</SkillGroupId>\\r\\n        </SkillGroup>\\r\\n    </SkillGroups>\\r\\n    <Success>true</Success>\\r\\n    <Code>OK</Code>\\r\\n</ListSkillGroupsResponse>","errorExample":""}]',
            'title' => '获取呼叫中心实例的所有技能组',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListSkillGroupsOfUser' => [
            'summary' => '调用ListSkillGroupsOfUser获取坐席所归属的技能组列表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccPBOQGO'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3xxxx'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '待获取技能组列表的用户ID。'."\n"
                        ."\n"
                        .'注意这里是RAM子账号在呼叫中心实例的唯一标识并非RamId，即UUID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'c8b21767-bd0e-4a6e-937e-c46cd07fxxxx'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'E35B41EA-C06C-44D6-8BE9-9FE8960641FD'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'SkillLevels' => [
                                'type' => 'object',
                                'itemNode' => true,
                                'properties' => [
                                    'SkillLevel' => [
                                        'description' => '用户所属的技能组列表',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'SkillLevelId' => ['description' => '技能级别唯一ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '116786'],
                                                'Level' => ['description' => '技能级别', 'type' => 'integer', 'format' => 'int32', 'example' => '5'],
                                                'Skill' => [
                                                    'description' => '技能',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'InstanceId' => ['description' => '技能组所归属的呼叫中心实例ID', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3xxxx'],
                                                        'RoutingStrategy' => ['description' => '匹配方式', 'type' => 'string', 'example' => 'default'],
                                                        'SkillGroupDescription' => ['description' => '技能组简单描述', 'type' => 'string', 'example' => '售后技术支持人员使用'],
                                                        'SkillGroupName' => ['description' => '技能组名字，需要在所归属的呼叫中心实例中唯一。', 'type' => 'string', 'example' => '售后技术支持技能组'],
                                                        'SkillGroupId' => ['description' => '技能组唯一ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '0ead7334-83e7-42a0-a5bd-c2ef9f18xxxx'],
                                                        'OutboundPhoneNumbers' => [
                                                            'type' => 'object',
                                                            'itemNode' => true,
                                                            'properties' => [
                                                                'PhoneNumber' => [
                                                                    'description' => '技能组能否拨打外线以及拨打外线时所使用的电话号码',
                                                                    'type' => 'array',
                                                                    'items' => [
                                                                        'type' => 'object',
                                                                        'properties' => [
                                                                            'TestOnly' => ['description' => '是否是测试号码', 'type' => 'boolean', 'example' => 'false'],
                                                                            'Trunks' => ['description' => '电话号码的中继数量，即可同时支持几路通话，数据来源于大于。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                                            'RemainingTime' => ['description' => '测试号码剩余的通话时间。单位为分钟。', 'type' => 'integer', 'format' => 'int32', 'example' => '0'],
                                                                            'Number' => ['description' => '电话号码', 'type' => 'string', 'example' => '0108648xxxx'],
                                                                            'City' => ['description' => '号码归属地市。', 'type' => 'string', 'example' => '北京'],
                                                                            'InstanceId' => ['description' => '电话号码所归属的呼叫中心实例ID', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                                                                            'Usage' => ['description' => '电话号码的用途，呼入，呼出，已经同时用于呼入和呼出。 Inbound, Outbound, Bidirection。上述值由枚举类型PhoneNumberType定义。该值的结果取决于1）大于的设置，比如400号码不允许外呼 2）呼叫中心实例的设置。电话号码一般都允许内呼，如果不允许内呼，可以1）由大于做设置，用户拨打该号码时听到提示音 2）该号码不连接人和联系流IVR，但是ACC不建议这么做。', 'type' => 'string', 'example' => 'Bidirection'],
                                                                            'AllowOutbound' => ['description' => '是否允许外呼，结果取决于1）大于的设置，比如400号码不允许外呼 2）呼叫中心实例的设置。电话号码一般都允许内呼，如果不允许内呼，可以1）由大于做设置，用户拨打该号码时听到提示音 2）该号码不绑定联系流IVR，但是ACC不建议这么做。', 'type' => 'boolean', 'example' => 'true'],
                                                                            'PhoneNumberDescription' => ['description' => '电话号码的简单描述', 'type' => 'string', 'example' => 'Ali Telecom'],
                                                                            'Province' => ['description' => '号码归属地省。', 'type' => 'string', 'example' => '北京'],
                                                                            'PhoneNumberId' => ['description' => '电话号码ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '2ead4b47-db37-43b3-8e32-ae71d81620af'],
                                                                        ],
                                                                    ],
                                                                ],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"E35B41EA-C06C-44D6-8BE9-9FE8960641FD\\",\\n  \\"Success\\": true,\\n  \\"SkillLevels\\": {\\n    \\"SkillLevel\\": [\\n      {\\n        \\"SkillLevelId\\": \\"116786\\",\\n        \\"Level\\": 5,\\n        \\"Skill\\": {\\n          \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb3xxxx\\",\\n          \\"RoutingStrategy\\": \\"default\\",\\n          \\"SkillGroupDescription\\": \\"售后技术支持人员使用\\",\\n          \\"SkillGroupName\\": \\"售后技术支持技能组\\",\\n          \\"SkillGroupId\\": \\"0ead7334-83e7-42a0-a5bd-c2ef9f18xxxx\\",\\n          \\"OutboundPhoneNumbers\\": {\\n            \\"PhoneNumber\\": [\\n              {\\n                \\"TestOnly\\": false,\\n                \\"Trunks\\": 1,\\n                \\"RemainingTime\\": 0,\\n                \\"Number\\": \\"0108648xxxx\\",\\n                \\"City\\": \\"北京\\",\\n                \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb31f7d\\",\\n                \\"Usage\\": \\"Bidirection\\",\\n                \\"AllowOutbound\\": true,\\n                \\"PhoneNumberDescription\\": \\"Ali Telecom\\",\\n                \\"Province\\": \\"北京\\",\\n                \\"PhoneNumberId\\": \\"2ead4b47-db37-43b3-8e32-ae71d81620af\\"\\n              }\\n            ]\\n          }\\n        }\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<ListSkillGroupsOfUserResponse>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <RequestId>E35B41EA-C06C-44D6-8BE9-9FE8960641FD</RequestId>\\r\\n    <Success>true</Success>\\r\\n    <Code>OK</Code>\\r\\n    <SkillLevels>\\r\\n        <SkillLevel>\\r\\n            <SkillLevelId>121145</SkillLevelId>\\r\\n            <Skill>\\r\\n                <OutboundPhoneNumbers>\\r\\n                    <PhoneNumber>\\r\\n                        <PhoneNumberId>2ead4b47-db37-43b3-8e32-ae71d81620af</PhoneNumberId>\\r\\n                        <Trunks>1</Trunks>\\r\\n                        <AllowOutbound>true</AllowOutbound>\\r\\n                        <Number>01086486105</Number>\\r\\n                        <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb31f7d</InstanceId>\\r\\n                        <TestOnly>false</TestOnly>\\r\\n                        <PhoneNumberDescription>Ali Telecom</PhoneNumberDescription>\\r\\n                        <Province>北京</Province>\\r\\n                        <City>北京</City>\\r\\n                        <Usage>Bidirection</Usage>\\r\\n                        <RemainingTime>0</RemainingTime>\\r\\n                    </PhoneNumber>\\r\\n                </OutboundPhoneNumbers>\\r\\n                <SkillGroupDescription>售后技术支持人员使用</SkillGroupDescription>\\r\\n                <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb31f7d</InstanceId>\\r\\n                <SkillGroupName>售后技术支持技能组</SkillGroupName>\\r\\n                <SkillGroupId>0ead7334-83e7-42a0-a5bd-c2ef9f18ef28</SkillGroupId>\\r\\n            </Skill>\\r\\n            <Level>5</Level>\\r\\n        </SkillLevel>\\r\\n        <SkillLevel>\\r\\n            <SkillLevelId>116786</SkillLevelId>\\r\\n            <Skill>\\r\\n                <OutboundPhoneNumbers>\\r\\n                    <PhoneNumber>\\r\\n                        <PhoneNumberId>f49392e1-9714-42b1-a15a-9a2f0cd88ef1</PhoneNumberId>\\r\\n                        <Trunks>1</Trunks>\\r\\n                        <AllowOutbound>true</AllowOutbound>\\r\\n                        <Number>02566040852</Number>\\r\\n                        <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb31f7d</InstanceId>\\r\\n                        <TestOnly>false</TestOnly>\\r\\n                        <PhoneNumberDescription>Ali Telecom</PhoneNumberDescription>\\r\\n                        <Usage>Bidirection</Usage>\\r\\n                        <RemainingTime>0</RemainingTime>\\r\\n                    </PhoneNumber>\\r\\n                </OutboundPhoneNumbers>\\r\\n                <SkillGroupDescription>默认技能组</SkillGroupDescription>\\r\\n                <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb31f7d</InstanceId>\\r\\n                <SkillGroupName>Default</SkillGroupName>\\r\\n                <SkillGroupId>0ee27b3b-6765-499a-a741-61b16a901e51</SkillGroupId>\\r\\n            </Skill>\\r\\n            <Level>5</Level>\\r\\n        </SkillLevel>\\r\\n    </SkillLevels>\\r\\n</ListSkillGroupsOfUserResponse>","errorExample":""}]',
            'title' => '获取坐席所归属的技能组列表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'RemoveUsersFromSkillGroup' => [
            'summary' => '调用RemoveUsersFromSkillGroup从一个技能组中移除用户。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '待移除用户的呼叫中心实例ID', 'type' => 'string', 'required' => true, 'example' => '18b4f6bd-12f7-4ab6-91d1-bf43b854f35c'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '待移除用户的技能组ID', 'type' => 'string', 'required' => true, 'example' => 'b9458ffa-b3aa-4747-acb0-f0c8acbabe95'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'style' => 'repeatList',
                    'schema' => [
                        'description' => '待移除的技能组中的用户ID。'."\n"
                            ."\n"
                            .'**UserId.1**意为只移除一个坐席，如果移除多个，则需要传多个，例如 UserId.1、UserId.2、UserId.3，以此类推。注意这里是RAM子账号在呼叫中心实例的唯一标识并非RamId，即UUID。',
                        'type' => 'array',
                        'items' => ['type' => 'string'],
                        'required' => true,
                        'example' => 'ad7dea7f-c735-4f00-a725-7278d7e802dd',
                        'maxItems' => 99,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'AF9834D8-6D09-4A1B-BADB-B019D9D444C8'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"AF9834D8-6D09-4A1B-BADB-B019D9D444C8\\",\\n  \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"<RemoveUsersFromSkillGroupResponse>\\r\\n    <HttpStatusCode>200</HttpStatusCode>\\r\\n    <RequestId>AF9834D8-6D09-4A1B-BADB-B019D9D444C8</RequestId>\\r\\n    <Success>true</Success>\\r\\n    <Code>OK</Code>\\r\\n</RemoveUsersFromSkillGroupResponse>","errorExample":""}]',
            'title' => '从一个技能组中移除用户',
        ],
        'ListOutboundPhoneNumberOfUser' => [
            'summary' => '调用ListOutboundPhoneNumberOfUser获取坐席的所有外呼电话列表，包含个人外呼号码及所属技能组外呼号码。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3****'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '待获取外呼号码列表的用户ID。'."\n"
                        ."\n"
                        .'> 这里是RAM子账号在呼叫中心实例的唯一标识并非RamId，即UUID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'c8b21767-bd0e-4a6e-937e-c46cd07f****'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '10'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'DB6F6562-C76A-4A4D-892A-F33F638C058D'],
                            'Success' => ['description' => '是否成功', 'type' => 'boolean', 'example' => 'true'],
                            'NumberList' => [
                                'type' => 'object',
                                'itemNode' => true,
                                'properties' => [
                                    'Number' => [
                                        'type' => 'array',
                                        'items' => ['description' => '真实外呼号码列表。', 'type' => 'string', 'example' => '["05712823****"]'],
                                    ],
                                ],
                            ],
                            'OutboundPhoneNumbers' => [
                                'type' => 'object',
                                'itemNode' => true,
                                'properties' => [
                                    'PhoneNumber' => [
                                        'description' => '获取到的坐席拨打外线时电话号码',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'PrivateFlag' => ['description' => '标识该号码是否为个人外呼号码。', 'type' => 'boolean', 'example' => 'true'],
                                                'TestOnly' => ['description' => '是否是测试号码。', 'type' => 'boolean', 'example' => 'false'],
                                                'SipTelX' => ['description' => 'sip虚拟号码', 'type' => 'string', 'example' => '1302015****'],
                                                'RemainingTime' => ['description' => '测试号码剩余的通话时间。单位为分钟。', 'type' => 'integer', 'format' => 'int32', 'example' => '60'],
                                                'City' => ['description' => '号码归属地市。', 'type' => 'string', 'example' => '北京'],
                                                'InstanceId' => ['description' => '电话号码所归属的呼叫中心实例ID。', 'type' => 'string', 'example' => 'ade80092-03d9-4f4d-ad4f-ab8a247d****'],
                                                'AllowOutbound' => ['description' => '是否允许外呼，结果取决于：'."\n"
                                                    ."\n"
                                                    .'- 大于的设置，比如400号码不允许外呼'."\n"
                                                    .'- 呼叫中心实例的设置'."\n"
                                                    ."\n"
                                                    .'> 电话号码一般都允许内呼，如果不允许内呼，可以1）由大于做设置，用户拨打该号码时听到提示音 2）该号码不绑定联系流IVR，但是ACC不建议这么做。', 'type' => 'boolean', 'example' => 'true'],
                                                'Usage' => ['description' => '电话号码的用途，呼入（Inbound），呼出（Outbound），已经同时用于呼入和呼出（Bidirection）。上述值由枚举类型PhoneNumberType定义。'."\n"
                                                    ."\n"
                                                    .'该值的结果取决于：'."\n"
                                                    ."\n"
                                                    .'- 大于的设置，比如400号码不允许外呼'."\n"
                                                    .'- 呼叫中心实例的设置'."\n"
                                                    ."\n\n"
                                                    .'> 电话号码一般都允许内呼，如果不允许内呼，可以1）由大于做设置，用户拨打该号码时听到提示音 2）该号码不连接人和联系流IVR，但是ACC不建议这么做。', 'type' => 'string', 'example' => 'Bidirection'],
                                                'PhoneNumberId' => ['description' => '电话号码ID，系统自动生成的唯一标示符。', 'type' => 'string', 'example' => '0010faaa-0c07-4421-8929-9ea6a051****'],
                                                'Trunks' => ['description' => '电话号码的中继数量，即可同时支持几路通话，数据来源于大于。', 'type' => 'integer', 'format' => 'int32', 'example' => '30'],
                                                'Number' => ['description' => '电话号码。', 'type' => 'string', 'example' => '05712823****'],
                                                'PhoneNumberDescription' => ['description' => '电话号码的简单描述。', 'type' => 'string', 'example' => 'Ali Telecom'],
                                                'Province' => ['description' => '号码归属地省。', 'type' => 'string', 'example' => '北京'],
                                                'PrivacyNumber' => [
                                                    'description' => '电话号码所绑定的虚拟号码关系。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Type' => ['description' => '选择绑定虚拟号码的类型，包括**AXN**和**AXB**。', 'type' => 'string', 'example' => 'AXN'],
                                                        'PoolId' => ['description' => '虚拟号码所在池子ID。', 'type' => 'string', 'example' => '18b74553-484f-40c7-b6f9-81be0cbe****'],
                                                        'SubId' => ['description' => '类型为AXN，返回的绑定关系唯一标识，若类型为AXB，则此字段为空。', 'type' => 'string', 'example' => '6a5f6c7c2f774fb38b4aaf35c4e7****'],
                                                        'PhoneNumber' => ['description' => '绑定的呼叫中心号码。', 'type' => 'string', 'example' => '05712823****'],
                                                        'PoolName' => ['description' => '虚拟号码池名称。', 'type' => 'string', 'example' => '个人虚拟号码'],
                                                        'BizId' => ['description' => '第三方业务ID。', 'type' => 'string', 'example' => '4b32b62d3aae4d86a6c4bb26c3ee****'],
                                                        'RegionNameCity' => ['description' => '虚拟号码归属地市。', 'type' => 'string', 'example' => '上海市'],
                                                        'Extra' => ['description' => '其他参数，以Json字符串存入。', 'type' => 'string', 'example' => '{"name":"amy","cardno":"130226198001110819"}'],
                                                        'TelX' => ['description' => '选择AXN模式绑定的虚拟号码，若类型为AXB，则此字段为空。', 'type' => 'string', 'example' => '1302015****'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"DB6F6562-C76A-4A4D-892A-F33F638C058D\\",\\n  \\"Success\\": true,\\n  \\"NumberList\\": {\\n    \\"Number\\": [\\n      \\"[\\\\\\"05712823****\\\\\\"]\\"\\n    ]\\n  },\\n  \\"OutboundPhoneNumbers\\": {\\n    \\"PhoneNumber\\": [\\n      {\\n        \\"PrivateFlag\\": true,\\n        \\"TestOnly\\": false,\\n        \\"SipTelX\\": \\"1302015****\\",\\n        \\"RemainingTime\\": 60,\\n        \\"City\\": \\"北京\\",\\n        \\"InstanceId\\": \\"ade80092-03d9-4f4d-ad4f-ab8a247d****\\",\\n        \\"AllowOutbound\\": true,\\n        \\"Usage\\": \\"Bidirection\\",\\n        \\"PhoneNumberId\\": \\"0010faaa-0c07-4421-8929-9ea6a051****\\",\\n        \\"Trunks\\": 30,\\n        \\"Number\\": \\"05712823****\\",\\n        \\"PhoneNumberDescription\\": \\"Ali Telecom\\",\\n        \\"Province\\": \\"北京\\",\\n        \\"PrivacyNumber\\": {\\n          \\"Type\\": \\"AXN\\",\\n          \\"PoolId\\": \\"18b74553-484f-40c7-b6f9-81be0cbe****\\",\\n          \\"SubId\\": \\"6a5f6c7c2f774fb38b4aaf35c4e7****\\",\\n          \\"PhoneNumber\\": \\"05712823****\\",\\n          \\"PoolName\\": \\"个人虚拟号码\\",\\n          \\"BizId\\": \\"4b32b62d3aae4d86a6c4bb26c3ee****\\",\\n          \\"RegionNameCity\\": \\"上海市\\",\\n          \\"Extra\\": \\"{\\\\\\"name\\\\\\":\\\\\\"amy\\\\\\",\\\\\\"cardno\\\\\\":\\\\\\"130226198001110819\\\\\\"}\\",\\n          \\"TelX\\": \\"1302015****\\"\\n        }\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>DB6F6562-C76A-4A4D-892A-F33F638C058D</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<NumberList>\\n    <Number>[\\"05712823****\\"]</Number>\\n</NumberList>\\n<Code>OK</Code>\\n<OutboundPhoneNumbers>\\n    <PhoneNumber>\\n        <Usage>Bidirection</Usage>\\n        <SipTelX>1302015****</SipTelX>\\n        <AllowOutbound>true</AllowOutbound>\\n        <TestOnly>false</TestOnly>\\n        <Number>05712823****</Number>\\n        <InstanceId>ade80092-03d9-4f4d-ad4f-ab8a247d****</InstanceId>\\n        <PrivateFlag>true</PrivateFlag>\\n        <RemainingTime>60</RemainingTime>\\n        <City>北京</City>\\n        <Trunks>30</Trunks>\\n        <PhoneNumberId>0010faaa-0c07-4421-8929-9ea6a051****</PhoneNumberId>\\n        <Province>北京</Province>\\n        <PhoneNumberDescription>Ali Telecom</PhoneNumberDescription>\\n        <PrivacyNumber>\\n            <RegionNameCity>上海市</RegionNameCity>\\n            <Type>AXN</Type>\\n            <SubId>6a5f6c7c2f774fb38b4aaf35c4e7****</SubId>\\n            <Extra>{\\"name\\":\\"amy\\",\\"cardno\\":\\"130226198001110819\\"}</Extra>\\n            <PoolId>18b74553-484f-40c7-b6f9-81be0cbe****</PoolId>\\n            <PoolName>个人虚拟号码</PoolName>\\n            <PhoneNumber>05712823****</PhoneNumber>\\n            <TelX>1302015****</TelX>\\n            <BizId>4b32b62d3aae4d86a6c4bb26c3ee****</BizId>\\n        </PrivacyNumber>\\n    </PhoneNumber>\\n</OutboundPhoneNumbers>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '获取坐席外呼号码',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ListRecordings' => [
            'summary' => '调用接口：ListRecordings 获取录音列表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'StopTime',
                    'in' => 'query',
                    'schema' => ['description' => '获取的历史数据的终止时间。缺省为0，代表截止到目前的时间。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '0'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d	'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '获取的历史数据的起始时间。缺省为0，代表从当天的0时开始。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '0'],
                ],
                [
                    'name' => 'PhoneNumber',
                    'in' => 'query',
                    'schema' => ['description' => '待获取数据的呼叫中心的电话号码', 'type' => 'string', 'required' => false, 'example' => '01099998888'],
                ],
                [
                    'name' => 'AgentId',
                    'in' => 'query',
                    'schema' => ['description' => '座席ID，对应于RamId', 'type' => 'string', 'required' => false, 'example' => '2384025204570273452'],
                ],
                [
                    'name' => 'Criteria',
                    'in' => 'query',
                    'schema' => ['description' => '搜索条件', 'type' => 'string', 'required' => false, 'example' => '01099998888'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'example' => '10'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码'."\n"
                                ."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码'."\n"
                                ."\n", 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息'."\n"
                                ."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID'."\n"
                                ."\n", 'type' => 'string', 'example' => 'DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE'],
                            'Success' => ['description' => '是否成功'."\n"
                                ."\n", 'type' => 'boolean', 'example' => 'true'],
                            'Recordings' => [
                                'description' => '录音信息集合',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总条数', 'type' => 'integer', 'format' => 'int32', 'example' => '29'],
                                    'List' => [
                                        'type' => 'object',
                                        'itemNode' => true,
                                        'properties' => [
                                            'Recording' => [
                                                'description' => '录音信息',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'ContactType' => ['description' => '通话类型, 参考枚举类型 ContactType，Inbound 内呼, Outbound 外呼', 'type' => 'string', 'example' => 'Outbound'],
                                                        'AgentId' => ['description' => '座席ID，对应于RamId', 'type' => 'string', 'example' => '2384025204570273452'],
                                                        'AgentName' => ['description' => '座席名称', 'type' => 'string', 'example' => 'ccctest1'],
                                                        'InstanceId' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                                                        'FileName' => ['description' => '录音文件名', 'type' => 'string', 'example' => '8420398402-45937.wav'],
                                                        'CalledNumber' => ['description' => '被叫电话', 'type' => 'string', 'example' => '1870169190889'],
                                                        'StartTime' => ['description' => '通话开始时间', 'type' => 'integer', 'format' => 'int64', 'example' => '1576295278000'],
                                                        'FilePath' => ['description' => '录音文件在OSS中的保存位置', 'type' => 'string', 'example' => 'oss://cloudcall-test/'],
                                                        'ContactId' => ['description' => '通话ID', 'type' => 'string', 'example' => '209887678'],
                                                        'CallingNumber' => ['description' => '主叫电话', 'type' => 'string', 'example' => '01099998888'],
                                                        'Duration' => ['description' => '通话时长', 'type' => 'integer', 'format' => 'int32', 'example' => '50'],
                                                        'FileDescription' => ['description' => '录音文件别名', 'type' => 'string', 'example' => '无'],
                                                        'Channel' => ['description' => '座席所在音轨标示', 'type' => 'string', 'example' => '无'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE\\",\\n  \\"Success\\": true,\\n  \\"Recordings\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 29,\\n    \\"List\\": {\\n      \\"Recording\\": [\\n        {\\n          \\"ContactType\\": \\"Outbound\\",\\n          \\"AgentId\\": \\"2384025204570273452\\",\\n          \\"AgentName\\": \\"ccctest1\\",\\n          \\"InstanceId\\": \\"9cfad875-6260-4a53-ab6e-b13e3fb31f7d\\",\\n          \\"FileName\\": \\"8420398402-45937.wav\\",\\n          \\"CalledNumber\\": \\"1870169190889\\",\\n          \\"StartTime\\": 1576295278000,\\n          \\"FilePath\\": \\"oss://cloudcall-test/\\",\\n          \\"ContactId\\": \\"209887678\\",\\n          \\"CallingNumber\\": \\"01099998888\\",\\n          \\"Duration\\": 50,\\n          \\"FileDescription\\": \\"无\\",\\n          \\"Channel\\": \\"无\\"\\n        }\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Recordings>\\n    <TotalCount>29</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <Recording>\\n            <FilePath>oss://cloudcall-test/</FilePath>\\n            <CalledNumber>1870169190889</CalledNumber>\\n            <ContactType>Outbound</ContactType>\\n            <InstanceId>9cfad875-6260-4a53-ab6e-b13e3fb31f7d</InstanceId>\\n            <FileName>8420398402-45937.wav</FileName>\\n            <StartTime>1576295278000</StartTime>\\n            <Duration>50</Duration>\\n            <ContactId>209887678</ContactId>\\n            <CallingNumber>1099998888</CallingNumber>\\n            <AgentName>ccctest1</AgentName>\\n            <AgentId>2384025204570273300</AgentId>\\n        </Recording>\\n    </List>\\n</Recordings>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
            'title' => '获取录音列表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
        ],
        'ModifySkillGroupBasicInfo' => [
            'summary' => '修改技能组基础信息,包括技能组名称、技能组描述、匹配模式、个人外呼号码标识等基础信息',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccPBOQGO'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['type' => 'string', 'required' => true, 'docRequired' => true],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['type' => 'string', 'required' => true, 'docRequired' => true],
                ],
                [
                    'name' => 'Name',
                    'in' => 'query',
                    'schema' => ['type' => 'string', 'required' => true, 'docRequired' => true],
                ],
                [
                    'name' => 'Description',
                    'in' => 'query',
                    'schema' => ['type' => 'string', 'required' => false],
                ],
                [
                    'name' => 'RoutingStrategy',
                    'in' => 'query',
                    'schema' => ['type' => 'string', 'required' => false],
                ],
                [
                    'name' => 'AllowPrivateOutboundNumber',
                    'in' => 'query',
                    'schema' => ['type' => 'boolean', 'required' => false, 'default' => 'false'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['type' => 'integer', 'format' => 'int32'],
                            'Code' => ['type' => 'string'],
                            'Message' => ['type' => 'string'],
                            'RequestId' => ['type' => 'string'],
                            'Success' => ['type' => 'boolean'],
                        ],
                    ],
                ],
            ],
        ],
    ],
    'endpoints' => [
        ['regionId' => 'cn-shanghai', 'endpoint' => 'ccc.cn-shanghai.aliyuncs.com'],
    ],
];