path: root/data/zh_cn/ccc/2020-07-01/api-docs.php

<?php return [
    'version' => '1.0',
    'info' => ['style' => 'RPC', 'product' => 'CCC', 'version' => '2020-07-01'],
    'directories' => [
        [
            'children' => ['ListPrivilegesOfUser'],
            'type' => 'directory',
            'title' => '权限',
            'id' => 346786,
        ],
        [
            'children' => ['ListInstancesOfUser', 'ModifyInstance'],
            'type' => 'directory',
            'title' => '实例',
            'id' => 346789,
        ],
        [
            'children' => ['AddPersonalNumbersToUser', 'AddPhoneNumbers', 'AddPhoneNumberToSkillGroups', 'ListOutboundNumbersOfUser', 'ListPersonalNumbersOfUser', 'ListPhoneNumbers', 'ListPhoneNumbersOfSkillGroup', 'ListUnassignedNumbers', 'ModifyPhoneNumber', 'ImportCorpNumbers', 'RemovePersonalNumbersFromUser', 'RemovePhoneNumberFromSkillGroups', 'RemovePhoneNumbers', 'RemovePhoneNumbersFromSkillGroup'],
            'type' => 'directory',
            'title' => '号码',
            'id' => 346796,
        ],
        [
            'children' => ['AddNumbersToSkillGroup', 'AddUsersToSkillGroup', 'GetSkillGroup', 'ListBriefSkillGroups', 'ListSkillGroups', 'ListSkillLevelsOfUser', 'ModifySkillGroup', 'ModifySkillLevelsOfUser', 'RemoveSkillGroupsFromUser'],
            'type' => 'directory',
            'title' => '技能组',
            'id' => 346822,
        ],
        [
            'children' => ['ImportRamUsers', 'ChangeVisibility', 'AddSkillGroupsToUser', 'AssignUsers', 'ChangeWorkMode', 'ImportAdmins', 'ListDevices', 'ListRamUsers', 'ListUserLevelsOfSkillGroup', 'ModifyUserLevelsOfSkillGroup', 'RegisterDevice', 'RegisterDevices', 'RemoveUsersFromSkillGroup', 'ResetAgentState', 'UnregisterDevice'],
            'type' => 'directory',
            'title' => '坐席',
            'id' => 346834,
        ],
        [
            'children' => [
                'BargeInCall', 'BlindTransfer', 'CancelAttendedTransfer', 'CoachCall', 'CompleteAttendedTransfer', 'EndConference', 'GetNumberLocation', 'InitiateAttendedTransfer', 'InterceptCall', 'LaunchAuthentication', 'LaunchSurvey', 'MonitorCall', 'MuteCall', 'PickOutboundNumbers', 'PollUserStatus', 'ReadyForService', 'RedialCall', 'ReleaseCall', 'RetrieveCall', 'SaveRTCStatsV2',
                'SaveTerminalLog', 'SaveWebRtcInfo', 'SaveWebRTCStats', 'SendDtmfSignaling', 'SignInGroup', 'SignOutGroup', 'StartBack2BackCall', 'StartConference', 'StartPredictiveCall', 'StartPrivacyCall', 'SwitchToConference', 'TakeBreak', 'UnmuteCall',
            ],
            'type' => 'directory',
            'title' => '话务',
            'id' => 346856,
        ],
        [
            'children' => ['ModifyCampaignNumbers', 'AbortCampaign', 'AddCases', 'AppendCases', 'CreateCampaign', 'GetCampaign', 'GetCaseFileUploadUrl', 'GetHistoricalCampaignReport', 'GetRealtimeCampaignStats', 'ListAttempts', 'ListCampaigns', 'ListCampaignTrendingReport', 'ListCases', 'PauseCampaign', 'ResumeCampaign', 'UpdateCampaign', 'SubmitCampaign'],
            'type' => 'directory',
            'title' => '预测式外呼',
            'id' => 346893,
        ],
        [
            'children' => [
                'GetIvrTrackingSummary', 'ListIntervalAgentSkillGroupReport', 'ListHistoricalAgentSkillGroupReport', 'GetConversationDetail', 'GetHistoricalCallerReport', 'GetHistoricalInstanceReport', 'GetInstanceTrendingReport', 'GetRealtimeInstanceStates', 'ListAgentStateLogs', 'ListCallDetailRecordsV2', 'ListHistoricalAgentReport', 'ListHistoricalSkillGroupReport', 'ListIntervalAgentReport', 'ListIntervalInstanceReport', 'ListIntervalSkillGroupReport', 'ListIvrTrackingDetails', 'ListRealtimeAgentStates', 'ListRealtimeSkillGroupStates', 'ListRecentCallDetailRecords', 'ListAgentStates',
                'ListAgentSummaryReportsSinceMidnight', 'ListLegacyAgentEventLogs', 'ListLegacyAgentStatusLogs', 'ListLegacyQueueEventLogs', 'ListSkillGroupStates', 'ListSkillGroupSummaryReportsSinceMidnight', 'ListVoicemails', 'ListGroupChatMessages',
            ],
            'type' => 'directory',
            'title' => '报表',
            'id' => 346911,
        ],
        [
            'children' => ['RestoreArchivedRecordings', 'GetMonoRecording', 'GetMultiChannelRecording', 'GetVoicemailRecording', 'GetEarlyMediaRecording', 'ListMultiChannelRecordings', 'ListMonoRecordings'],
            'type' => 'directory',
            'title' => '录音',
            'id' => 346975,
        ],
        [
            'children' => ['CreateAudioFile', 'DeleteAudioFile', 'GetAudioFile', 'GetAudioFileDownloadUrl', 'GetAudioFileUploadParameters', 'ListAudioFiles', 'ModifyAudioFile'],
            'type' => 'directory',
            'title' => '音频',
            'id' => 346942,
        ],
        [
            'children' => ['GetLoginDetails', 'GetTurnCredentials', 'GetTurnServerList', 'ListConfigItems', 'UpdateConfigItems'],
            'type' => 'directory',
            'title' => '配置',
            'id' => 346950,
        ],
        [
            'children' => ['ProcessCustomIMCallback', 'CreateChatMediaUrl', 'ListVisitorChatMessages', 'GetChatRoutingProfile', 'UpdateChatRoutingProfile', 'GetChatMediaUrl', 'ListWaitingChats', 'ClaimChat', 'ReleaseChat', 'StartChat', 'RejectChat', 'GetVisitorLoginDetails', 'AcceptChat'],
            'type' => 'directory',
            'title' => 'IM',
            'id' => 346998,
        ],
        [
            'children' => ['FinishTicketTask', 'UpdateTicket', 'GetTicket', 'ListCommonTicketFields', 'TerminateTicket', 'GetTicketSummaryReport', 'ResubmitTicket', 'DeleteTicketTemplate', 'RejectTicket', 'DisableTicketTemplate', 'WithdrawTicket', 'ListTicketTasks', 'ListTickets', 'TransferTicketTask', 'EnableTicketTemplate', 'AddTicketTask', 'ListTicketTemplates', 'ListCategories', 'GetTicketTemplate'],
            'type' => 'directory',
            'title' => '工单',
            'id' => 347012,
        ],
        [
            'children' => ['AddBlacklistCallTagging', 'CreateCallTags', 'CreateCustomCallTagging', 'DeleteCallTag', 'DeleteCustomCallTagging', 'ExportCustomCallTagging', 'ImportCustomCallTagging', 'ListBlacklistCallTaggings', 'ListCallTags', 'ListCustomCallTagging', 'ModifyCustomCallTagging', 'RemoveBlacklistCallTagging'],
            'type' => 'directory',
            'title' => '呼入控制',
            'id' => 346956,
        ],
        [
            'children' => ['ExportDoNotCallNumbers', 'GetDoNotCallFileUploadParameters', 'ImportDoNotCallNumbers', 'ListDoNotCallNumbers', 'RemoveDoNotCallNumbers'],
            'type' => 'directory',
            'title' => '外呼控制',
            'id' => 346969,
        ],
        [
            'children' => ['ListFlashSmsSettings', 'ListFlashSmsApplications', 'ListFlashSmsTemplates', 'ListSmsMetadata'],
            'type' => 'directory',
            'title' => '短信',
            'id' => 347034,
        ],
        [
            'children' => ['ExportContactFlow', 'ImportContactFlow', 'CreateContactFlow', 'ListContactFlows', 'GetContactFlow', 'StartEditContactFlow', 'CommitContactFlow', 'PublishContactFlow', 'DiscardEditingContactFlow', 'DeleteContactFlow'],
            'type' => 'directory',
            'title' => 'IVR',
            'id' => 346811,
        ],
        [
            'children' => ['DeleteSchemaProperty', 'DisableSchemaProperty', 'EnableSchemaProperty', 'GetDocumentUploadParameters', 'UpdateSchemaProperty', 'SaveDocument', 'DeleteDocuments', 'ImportDocuments', 'AddSchemaProperty'],
            'type' => 'directory',
            'title' => '客户',
            'id' => 346983,
        ],
        [
            'children' => ['GetSummaryTemplate', 'UpdateCallSummary', 'CreateCallSummary', 'ListCallSummaries', 'AnalyzeConversation', 'AddFeedback'],
            'type' => 'directory',
            'title' => '坐席辅助',
            'id' => 347039,
        ],
        [
            'children' => ['GetUploadAudioDataParams'],
            'type' => 'directory',
            'title' => '质检',
            'id' => 347046,
        ],
        [
            'children' => [
                'ListFeedbacks', 'AnswerCall', 'ClaimCall', 'CreateInstance', 'CreateSchema', 'CreateSkillGroup', 'CreateTicket', 'CreateUser', 'DeleteDocument', 'DeleteInstance', 'DeleteSchema', 'DeleteSkillGroup', 'DeleteTicket', 'GetCallDetailRecord', 'GetInstance', 'GetSchema', 'GetUser', 'HoldCall', 'ListCallDetailRecords', 'ListDocuments',
                'ListInstances', 'ListNotificationRecords', 'ListRoles', 'ListUsers', 'MakeCall', 'ModifyUser', 'RemoveUsers', 'ResetUserPassword', 'UpdateSubscription',
            ],
            'type' => 'directory',
            'title' => '其他',
            'id' => 347048,
        ],
    ],
    'components' => [
        'schemas' => [],
    ],
    'apis' => [
        'AbortCampaign' => [
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccQFUGXR'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => [
                        'description' => '实例ID。',
                        'type' => 'string',
                        'required' => true,
                        'enumValueTitles' => [],
                        'example' => 'ccc-test',
                    ],
                ],
                [
                    'name' => 'CampaignId',
                    'in' => 'query',
                    'schema' => ['description' => '预测式外呼活动ID。', 'type' => 'string', 'required' => true, 'example' => '6badb397-a8b5-40b6-21019d382a09'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => '响应参数。',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。', 'type' => 'string', 'example' => '7CC6523B-0E51-1B62-8DA5-6A9831CAE315'],
                            'Code' => ['title' => 'code', 'description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['title' => 'message', 'description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'HttpStatusCode' => ['title' => 'httpStatusCode', 'description' => 'HTTP状态码。', 'type' => 'string', 'example' => '200'],
                        ],
                    ],
                ],
            ],
            'title' => '终止预测式外呼活动',
            'summary' => '调用AbortCampaign终止指定实例下指定活动ID对应的预测式外呼活动。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'AbortCampaign'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"RequestId\\": \\"7CC6523B-0E51-1B62-8DA5-6A9831CAE315\\",\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"HttpStatusCode\\": \\"200\\"\\n}","errorExample":""},{"type":"xml","example":"<AbortCampaignResponse>\\n    <RequestId>7CC6523B-0E51-1B62-8DA5-6A9831CAE315</RequestId>\\n    <Code>OK</Code>\\n    <Message>无</Message>\\n    <HttpStatusCode>200</HttpStatusCode>\\n</AbortCampaignResponse>","errorExample":""}]',
        ],
        'AcceptChat' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => ['operationType' => 'update'],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '话务ID。', 'type' => 'string', 'required' => true, 'example' => 'chat-65382141036853491'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '2263B273-AC1B-44EB-BA98-87F2322C6780'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null.', 'description' => ''],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => ''],
                    ['errorCode' => 'Parameter.Format', 'errorMessage' => 'The format of parameter %s is invalid.', 'description' => ''],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s must not be null.', 'description' => ''],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
                409 => [
                    ['errorCode' => 'AlreadyExists.SkillGroup', 'errorMessage' => 'The skill group %s already exists in instance %s.', 'description' => ''],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"2263B273-AC1B-44EB-BA98-87F2322C6780\\"\\n}","type":"json"}]',
            'title' => '接受聊天',
            'summary' => '调用AcceptChat接受指定实例下指定话务ID对应的聊天。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'AddBlacklistCallTagging' => [
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '云联络中心实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'Number',
                    'in' => 'query',
                    'schema' => ['description' => '电话号码。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '1764590****'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。号码为加密号码（带有*），需要填写JobId，非加密号码，不需要填写该字段。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-6582589278232****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => 'Schema of Response',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['title' => 'Id of the request', 'description' => 'Id of the request', 'type' => 'string', 'example' => '9FBA26B0-462B-4D77-B78F-AF35560DBC71'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => '该参数不能为null值。'],
                    ['errorCode' => 'LimitExceed.CallTagsPerNumber', 'errorMessage' => 'The total number of call tag of numbers exceeds the limit %s.', 'description' => '号码标签数量超出单个呼入号码标记的上线阈值。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.CustomCallTagging', 'errorMessage' => 'Custom call tagging %s does not exist in instance %s.', 'description' => '呼入号码标记不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.DB', 'errorMessage' => 'An internal DB service error occurred. %s', 'description' => '内部数据服务错误。'],
                ],
            ],
            'title' => '添加号码黑名标签',
            'summary' => '对指定号码添加黑名单标签，可结合IVR设置，防止其频繁呼入骚扰。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"RequestId\\": \\"9FBA26B0-462B-4D77-B78F-AF35560DBC71\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\"\\n}","type":"json"}]',
        ],
        'AddCases' => [
            'summary' => '调用AddCases添加外呼名单到指定实例下指定ID对应的预测式外呼活动。',
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccQFUGXR'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'CampaignId',
                    'in' => 'query',
                    'schema' => ['description' => '预测式外呼活动ID。', 'type' => 'string', 'required' => true, 'example' => 'c58b9719-3bc3-441d-a4d3-fc0309ef7066'."\n"],
                ],
                [
                    'name' => 'CaseList',
                    'in' => 'query',
                    'style' => 'json',
                    'schema' => [
                        'description' => '外呼名单列表。',
                        'type' => 'array',
                        'items' => [
                            'description' => '外呼名单。',
                            'type' => 'object',
                            'properties' => [
                                'ReferenceId' => ['description' => '业务ID，客户业务系统标识，用于集成场景。'."\n"
                                    ."\n", 'type' => 'string', 'required' => false, 'example' => '01'],
                                'PhoneNumber' => ['description' => '联系人电话号码。', 'type' => 'string', 'required' => false, 'example' => '188888****'],
                                'CustomVariables' => ['description' => '客户自定义变量，格式为JSON对象，对象最多包含10个属性，每个属性的名称和值均由客户自定义。', 'type' => 'string', 'required' => false, 'example' => '{"name":"customer","客户标签":"tag"}'."\n"],
                                'MaskedCallee' => ['description' => '脱敏后的被叫号码，如果该字段不为空，表示需要对被叫号码脱敏，脱敏规则由客户自行定义，只需将脱敏后的被叫号码填入即可，使用脱敏被叫会导致某些场景下看到的是脱敏后的被叫号码，无法查看真实被叫号码。', 'type' => 'string', 'required' => false, 'example' => '166******66'],
                                'Caller' => ['description' => '主叫号码，该字段指定号码后，对应联系人将会使用对应的号码进行外呼，不再随机选择号码。', 'type' => 'string', 'required' => false, 'example' => '185022xxxx'],
                            ],
                            'required' => false,
                        ],
                        'required' => false,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => 'Schema of Response',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。', 'type' => 'string', 'example' => '41298961-CAD7-5270-9378-FFD69F153144'],
                            'Code' => ['title' => 'code', 'description' => '响应码。'."\n", 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['title' => 'message', 'description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'HttpStatusCode' => ['title' => 'httpStatusCode', 'description' => 'HTTP状态码。', 'type' => 'string', 'example' => '200'],
                        ],
                    ],
                ],
            ],
            'title' => '添加预测式外呼名单',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '500', 'countWindow' => 60, 'regionId' => '*', 'api' => 'AddCases'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"RequestId\\": \\"41298961-CAD7-5270-9378-FFD69F153144\\",\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"HttpStatusCode\\": \\"200\\"\\n}","type":"json"}]',
        ],
        'AddFeedback' => [
            'methods' => ['post', 'get'],
            'schemes' => ['https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => ['operationType' => 'create', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'tenant'],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'TaskId',
                    'in' => 'query',
                    'schema' => ['description' => 'AI任务ID。', 'type' => 'string', 'required' => false, 'example' => 'f780ade8-****-458b-b067-63077946a570'],
                ],
                [
                    'name' => 'TaskName',
                    'in' => 'query',
                    'schema' => ['description' => '任务类型。'."\n"
                        .'- Abstract:fields（字段抽取）'."\n"
                        .'- Abstract:keywords（热词）'."\n"
                        .'- Abstract:title_summary（小结）', 'type' => 'string', 'required' => false, 'example' => 'Abstract:fields'."\n"],
                ],
                [
                    'name' => 'Feedback',
                    'in' => 'query',
                    'schema' => ['description' => '用户回流的数据。', 'type' => 'string', 'required' => false, 'example' => '{"问题描述":"客户询问沙发生产周期并尝试加快", "客服方案":"订单确认，建议联系在线客服", "完成度判断":"否"}'."\n"],
                ],
                [
                    'name' => 'Rating',
                    'in' => 'query',
                    'schema' => ['description' => '评价：'."\n"
                        .'- thumbsDown：点踩。  '."\n"
                        .'- thumbsUp：点赞。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => 'thumbsUp'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '错误信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'C81FD1A5-4B99-470A-A527-D80150228784'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Format', 'errorMessage' => 'The format of parameter %s is invalid. %s', 'description' => '该参数的格式不合法。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.Common', 'errorMessage' => 'An internal service error occurred. %s', 'description' => '内部服务错误。'],
                ],
            ],
            'staticInfo' => ['returnType' => 'synchronous'],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"C81FD1A5-4B99-470A-A527-D80150228784\\"\\n}","type":"json"}]',
            'title' => 'AI总结打分',
            'summary' => '使用AddFeedback接口对AI功能进行评价打分。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'AddNumbersToSkillGroup' => [
            'summary' => '调用AddNumbersToSkillGroup添加一个或多个号码到同一个技能组下。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'skillgroup@ccc-test'],
                ],
                [
                    'name' => 'NumberList',
                    'in' => 'query',
                    'schema' => ['description' => '号码列表，请确保号码已在当前实例下。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '["0103182****","0102387****"]'],
                ],
                [
                    'name' => 'InstNumberGroupIdList',
                    'in' => 'query',
                    'schema' => ['description' => '号码集合列表', 'type' => 'string', 'required' => false, 'example' => '["38f5b191-b764-45b8-bd93-4b65f839e13a"]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.SkillGroupId', 'errorMessage' => 'The skill group ID %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的技能组ID。'],
                ],
            ],
            'title' => '添加多个号码到技能组',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-07T07:21:05.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'AddNumbersToSkillGroup'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\"\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'AddPersonalNumbersToUser' => [
            'summary' => '调用AddPersonalNumbersToUser添加一个或多个个人外呼号码到指定实例下的指定坐席。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'NumberList',
                    'in' => 'query',
                    'schema' => ['description' => '待添加的号码列表，要求号码可被UserId对应的坐席绑定，如果不清楚坐席可绑定哪些号码，请参考ListPersonalNumbersOfUser接口。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '["0101234****","0105678****"]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                            'Data' => [
                                'description' => '添加失败的号码列表。',
                                'type' => 'array',
                                'items' => ['description' => '号码', 'type' => 'string', 'example' => '0101234****'],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s may not be null or empty.', 'description' => '该参数不能为null值或为空字符串。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '添加多个号码到坐席',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'AddPersonalNumbersToUser'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\",\\n  \\"Data\\": [\\n    \\"0101234****\\"\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>[\\"0100xxxx009\\"]</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'AddPhoneNumberToSkillGroups' => [
            'summary' => '调用AddPhoneNumberToSkillGroups将号码关联到指定实例下的一个或多个技能组。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'Number',
                    'in' => 'query',
                    'schema' => ['description' => '号码。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '0101234****'],
                ],
                [
                    'name' => 'SkillGroupIdList',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID列表。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '["skillgroup1@ccc-test","skillgroup2@ccc-test"]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '添加号码到多个技能组',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'AddPhoneNumberToSkillGroups'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\"\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'AddPhoneNumbers' => [
            'summary' => '调用AddPhoneNumbers添加一个或多个号码到指定实例下。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'ContactFlowId',
                    'in' => 'query',
                    'schema' => ['description' => '绑定的IVR联系流ID，仅当号码用途包含呼入时，该参数才有效，非必填，默认为空。', 'type' => 'string', 'required' => false, 'docRequired' => false, 'example' => 'dDMD_0mif4hv'],
                ],
                [
                    'name' => 'Usage',
                    'in' => 'query',
                    'schema' => [
                        'description' => '号码的用途，注意，如果传入的号码为400号码，则用途只能填Inbound。',
                        'type' => 'string',
                        'required' => true,
                        'docRequired' => true,
                        'enumValueTitles' => ['Outbound' => '呼出', 'Inbound' => '呼入', 'Bidirection' => '呼入和呼出'],
                        'example' => 'Bidirection',
                    ],
                ],
                [
                    'name' => 'NumberList',
                    'in' => 'query',
                    'schema' => ['description' => '待添加的号码列表。', 'type' => 'string', 'required' => false, 'docRequired' => false, 'example' => '["0101234****", "0105678****"]'],
                ],
                [
                    'name' => 'NumberGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '号码组ID，在云联络中心控制台可以看到号码分组信息，非必填，默认为空。', 'type' => 'string', 'required' => false, 'docRequired' => false, 'example' => '2cb77c29-5f60-4b90-b21e-9d2ba9833f14'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Data' => [
                                'description' => '添加失败的号码列表。',
                                'type' => 'array',
                                'items' => ['description' => '号码。', 'type' => 'string', 'example' => '0101234****'],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Enumeration', 'errorMessage' => 'The parameter %s must be one of the value of enumeration %s.', 'description' => '该参数必须为系统限定的枚举值之一。'],
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '添加号码',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'AddPhoneNumbers'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Data\\": [\\n    \\"0101234****\\"\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>无</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'AddSchemaProperty' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'parameters' => [
                [
                    'name' => 'SchemaId',
                    'in' => 'formData',
                    'schema' => ['description' => 'schema id', 'type' => 'string', 'required' => true, 'example' => 'profile'],
                ],
                [
                    'name' => 'Property',
                    'in' => 'formData',
                    'style' => 'json',
                    'schema' => [
                        'description' => '字段',
                        'type' => 'object',
                        'properties' => [
                            'DisplayName' => ['description' => '名称', 'type' => 'string', 'required' => false, 'example' => 'name'],
                            'Description' => ['description' => '描述信息。', 'type' => 'string', 'required' => false, 'example' => '-'],
                            'Name' => ['description' => '名称', 'type' => 'string', 'required' => true, 'example' => 'name'],
                            'DataType' => ['description' => '数据类型', 'type' => 'string', 'required' => true, 'example' => 'string'],
                            'Pattern' => ['description' => '正则表达式校验规则', 'type' => 'string', 'required' => false, 'example' => '*'],
                            'PatternErrorMessage' => ['description' => '正则表达式校验错误提示信息', 'type' => 'string', 'required' => false, 'example' => '格式错误'],
                            'MinLength' => ['description' => '最小长度', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'],
                            'MaxLength' => ['description' => '最大长度', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '100'],
                            'Minimum' => ['description' => '数字最小值', 'type' => 'number', 'format' => 'double', 'required' => false, 'example' => '1'],
                            'Maximum' => ['description' => '数字最大值', 'type' => 'number', 'format' => 'double', 'required' => false, 'example' => '1'],
                            'Required' => ['description' => '是否必填', 'type' => 'boolean', 'required' => false, 'example' => 'false'],
                            'Disabled' => ['description' => '是否被禁用', 'type' => 'boolean', 'required' => false, 'example' => 'False'],
                            'Array' => ['description' => '是否是数组', 'type' => 'boolean', 'required' => false, 'example' => 'false'],
                            'ReadOnly' => ['description' => '是否只读', 'type' => 'boolean', 'required' => false, 'example' => 'true'],
                            'EditorType' => ['description' => '编辑器类型', 'type' => 'string', 'required' => false, 'example' => 'textbox'],
                            'Attributes' => ['description' => '扩展属性', 'type' => 'string', 'required' => false, 'example' => '{\\"newName\\":\\"小桔充电-demo\\",\\"appId\\":\\"69FRKB4193W8BYP0\\"}'],
                            'DisplayOrder' => ['description' => '列表展示顺序', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '10'],
                        ],
                        'required' => false,
                    ],
                ],
                [
                    'name' => 'RequestId',
                    'in' => 'formData',
                    'schema' => ['description' => '请求ID。', 'type' => 'string', 'required' => false, 'example' => '03C67DAD-EB26-41D8-949D-9B0C470FB716'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'formData',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1xxxx'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'AddSchemaPropertyResponse',
                        'description' => 'AddSchemaPropertyResponse',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'BF268B34-09C2-43FD-BAC4-5D31EA633111'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码'."\n"
                                ."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '响应参数。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"RequestId\\": \\"BF268B34-09C2-43FD-BAC4-5D31EA633111\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '添加Schema字段',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'AddSkillGroupsToUser' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccPBOQGO'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'SkillLevelList',
                    'in' => 'query',
                    'schema' => ['description' => '技能组的技能等级列表，格式为JSON数组的字符串，数组元素是一个对象，包含两个字段：skillGroupId和skillLevel，skillGroupId填写要添加的技能组ID，skillLevel填写要添加的技能等级，取值范围1-10，值越小，业务能力越强，单位时间内能处理更多的通话。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '[{"skillGroupId":"test1@ccc-test","skillLevel":5},{"skillGroupId":"test2@ccc-test","skillLevel":5}]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BA7F9545-8312-4190-9BD0-63144B3F1ACC'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                ],
                403 => [
                    ['errorCode' => 'Permission.SkillGroup', 'errorMessage' => 'You have no permission to access skill group(s) %s.', 'description' => '您无权访问这些技能组。'],
                ],
                [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.SkillGroupId', 'errorMessage' => 'The skill group ID %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的技能组ID。'],
                    ['errorCode' => 'NotExists.UserId', 'errorMessage' => 'The user %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的用户。'],
                ],
            ],
            'title' => '添加多个技能组到坐席',
            'summary' => '调用AddSkillGroupsToUser添加一个或多个技能组到指定实例下的指定坐席。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'AddSkillGroupsToUser'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"BA7F9545-8312-4190-9BD0-63144B3F1ACC\\"\\n}","errorExample":""},{"type":"xml","example":"<RequestId>BA7F9545-8312-4190-9BD0-63144B3F1ACC</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'AddTicketTask' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => ['operationType' => 'create'],
            'parameters' => [
                [
                    'name' => 'TicketId',
                    'in' => 'query',
                    'schema' => ['description' => '工单ID。', 'type' => 'string', 'required' => true, 'example' => '3d26b90a-c5d2-4b09-8219-********'],
                ],
                [
                    'name' => 'TaskId',
                    'in' => 'query',
                    'schema' => ['description' => '工单流程节点ID。', 'type' => 'string', 'required' => true, 'example' => '3b8c672f-48f6-45f5-bf41-9d4cb2b4a716'],
                ],
                [
                    'name' => 'Assignee',
                    'in' => 'query',
                    'schema' => ['description' => '加签指派的处理人。', 'type' => 'string', 'required' => true, 'example' => 'assignee@ccc-test'],
                ],
                [
                    'name' => 'Comment',
                    'in' => 'query',
                    'schema' => ['description' => '处理意见。', 'type' => 'string', 'required' => true, 'example' => '请assignee处理。'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'Position',
                    'in' => 'query',
                    'schema' => ['description' => '加签位置。'."\n"
                        .'- Before： 在我之前'."\n"
                        .'- After: 在我之后', 'type' => 'string', 'required' => false, 'example' => 'After'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'AddAssigneeToTicketTaskResponse',
                        'description' => 'AddAssigneeToTicketTaskResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => ['description' => '数据。', 'type' => 'any', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'B06B3244-1B44-481B-90C4-F2F92E59D6B5'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": \\"无\\",\\n  \\"RequestId\\": \\"B06B3244-1B44-481B-90C4-F2F92E59D6B5\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '工单加签',
            'summary' => '使用AddTicketTask进行加签操作，添加处理人。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'AddUsersToSkillGroup' => [
            'summary' => '调用AddUsersToSkillGroup添加一个或多个坐席到同一个技能组。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccPBOQGO'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'test1@ccc-test'],
                ],
                [
                    'name' => 'UserSkillLevelList',
                    'in' => 'query',
                    'schema' => ['description' => '坐席技能组等级列表，格式为JSON数组的字符串，数组元素是一个对象，包含两个字段，userId和skillLevel，userId为待添加的坐席ID，skillLevel为该坐席加入技能组后的技能等级，技能等级为1-10，值越小，服务能力越强，单位时间内能处理更多的通话。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '[{"userId":"agent1@ccc-test","skillLevel":10},{"userId":"agent2@ccc-test","skillLevel":10}]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.SkillGroupId', 'errorMessage' => 'The skill group ID %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的技能组ID。'],
                ],
            ],
            'title' => '添加多个坐席到技能组',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'AddUsersToSkillGroup'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\"\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'AnalyzeConversation' => [
            'summary' => '分析指定的文字通话内容，提取摘要类相关信息，比如标题，关键词、小结以及其他指定的信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'paid',
                'abilityTreeNodes' => ['FEATUREccc5HY0NN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '云联络中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'ContactId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => false, 'example' => 'job-10963442671187****'],
                ],
                [
                    'name' => 'TaskListJson',
                    'in' => 'query',
                    'schema' => ['description' => '分析的任务类型列表。其内容可以是：'."\n"
                        .'- title：标题'."\n"
                        .'- summary：小结'."\n"
                        .'- keywords：关键词'."\n"
                        .'- fields：字段'."\n"
                        ."\n"
                        .'目前仅summary和title可同时传递，其他的参数只能单独传递。', 'type' => 'string', 'required' => false, 'example' => '["keywords"]'],
                ],
                [
                    'name' => 'FieldListJson',
                    'in' => 'query',
                    'schema' => ['description' => '当TaskListJson参数为fields, 此参数指定要提取的字段内容。', 'type' => 'string', 'required' => false, 'example' => '['."\n"
                        .'  {'."\n"
                        .'    "code": "OrderNo",'."\n"
                        .'    "name": "订单号",'."\n"
                        .'    "description": "订单号"'."\n"
                        .'  },'."\n"
                        .'  {'."\n"
                        .'    "code": "ProductName",'."\n"
                        .'    "name": "商品名称",'."\n"
                        .'    "description": "商品名称"'."\n"
                        .'  }'."\n"
                        .']'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID,可用于接口的日志查询', 'type' => 'string', 'example' => '9F766284-F103-4298-8EC5-19F9F9BE5522'],
                            'Data' => ['description' => '返回结果。根据分析任务的不同，返回的内容也不相同。', 'type' => 'string', 'example' => '{'."\n"
                                .'  "订单号": "1234",'."\n"
                                .'  "商品名称": "笔记本"'."\n"
                                .'}'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Format', 'errorMessage' => 'The format of parameter %s is invalid. %s', 'description' => '该参数的格式不合法。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.Common', 'errorMessage' => 'An internal service error occurred. %s', 'description' => '内部服务错误。'],
                ],
            ],
            'staticInfo' => ['returnType' => 'synchronous'],
            'title' => '分析对话内容',
            'description' => '此接口可用于在线会话以及语音会话。当用于语音会话时，需要实现开启语音实时转写的功能。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"9F766284-F103-4298-8EC5-19F9F9BE5522\\",\\n  \\"Data\\": \\"{\\\\n  \\\\\\"订单号\\\\\\": \\\\\\"1234\\\\\\",\\\\n  \\\\\\"商品名称\\\\\\": \\\\\\"笔记本\\\\\\"\\\\n}\\"\\n}","type":"json"}]',
        ],
        'AnswerCall' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '设备ID，无意义，可以随便填写。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'device'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-65382141036853491'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'ContextId' => ['description' => '系统自增ID，客户无需关心。', 'type' => 'integer', 'format' => 'int64', 'example' => '103655'],
                                    'CallContext' => [
                                        'description' => '话务上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'ChannelContexts' => [
                                                'description' => '话务通道列表。',
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '话务通道。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Index' => ['description' => 'Channel在通话过程中创建的顺序。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                        'ReleaseInitiator' => ['description' => '话务通道的挂断方，表示该话务通道是谁首先发起的挂断。', 'type' => 'string', 'example' => '1390501****'],
                                                        'ChannelState' => [
                                                            'description' => '话务通道的状态。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['CREATED' => '已创建', 'ANSWERED' => '已接通', 'RELEASED' => '已挂断', 'RETIRED' => '已失效', 'EARLY_MEDIA' => '早媒体阶段', 'NONE' => '初始状态', 'RINGING' => '振铃中'],
                                                            'example' => 'ANSWERED',
                                                        ],
                                                        'Destination' => ['description' => '话务通道的被叫方。', 'type' => 'string', 'example' => '1390501****'],
                                                        'UserId' => ['description' => '话务通道关联的坐席ID，如果是客户的话务通道，该字段为空。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                        'SkillGroupId' => ['description' => '话务通道关联的技能组ID，呼入场景下，关联的技能组ID由IVR中转人工模块配置的技能组决定，呼出场景下，关联的技能组ID为座席签入的第一个技能组的ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                        'Timestamp' => ['description' => '话务通道最近一次状态变化的时间戳，格式是Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609138903315'],
                                                        'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '404 - No destination'],
                                                        'CallType' => [
                                                            'description' => '话务通道的通话类型。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => [
                                                                'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                                'COACH' => '辅导',
                                                            ],
                                                            'example' => 'INBOUND',
                                                        ],
                                                        'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                                        'ChannelId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => 'ch:user:1390501****->8032****:1609138902226:job-653821410368****'],
                                                        'Originator' => ['description' => '话务通道的主叫方。', 'type' => 'string', 'example' => '0830019****'],
                                                        'UserExtension' => ['description' => '话务通道关联的坐席的分机号。', 'type' => 'string', 'example' => '8032****'],
                                                        'ChannelVariables' => ['description' => '随路数据', 'type' => 'string', 'example' => 'a=b;c=d;'],
                                                    ],
                                                ],
                                            ],
                                            'CallType' => [
                                                'description' => '通话类型。',
                                                'type' => 'string',
                                                'enumValueTitles' => [
                                                    'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                    'COACH' => '辅导',
                                                ],
                                                'example' => 'INBOUND',
                                            ],
                                        ],
                                    ],
                                    'UserContext' => [
                                        'description' => '坐席上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8032****'],
                                            'Heartbeat' => ['description' => '上次收到坐席心跳的时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'WorkMode' => [
                                                'description' => '工作模式。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                'example' => 'ON_SITE',
                                            ],
                                            'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                            'Reserved' => ['description' => '坐席最近一次被预定的时间，被预定意味着马上将有来电分配给该坐席，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'BreakCode' => [
                                                'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                                'example' => 'Warm-up',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1324730****'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'UserState' => [
                                                'description' => '座席状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                                'example' => 'TALKING',
                                            ],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '坐席签入的技能组ID列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'InvalidOperation', 'errorMessage' => 'The operation is not allowed in current state.', 'description' => ''],
                ],
                404 => [
                    ['errorCode' => 'NotExists.ChannelId', 'errorMessage' => 'The specified channel %s does not exist in call %s.', 'description' => '通话中不存在指定的Channel信息。'],
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.JobId', 'errorMessage' => 'The call %s does not exist.', 'description' => '指定的通话信息不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.CTI', 'errorMessage' => 'An internal CTI service error occurred.', 'description' => ''],
                ],
            ],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"ContextId\\": 103655,\\n    \\"CallContext\\": {\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"ChannelContexts\\": [\\n        {\\n          \\"Index\\": 1,\\n          \\"ReleaseInitiator\\": \\"1390501****\\",\\n          \\"ChannelState\\": \\"ANSWERED\\",\\n          \\"Destination\\": \\"1390501****\\",\\n          \\"UserId\\": \\"agent@ccc-test\\",\\n          \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n          \\"Timestamp\\": 1609138903315,\\n          \\"ReleaseReason\\": \\"404 - No destination\\",\\n          \\"CallType\\": \\"INBOUND\\",\\n          \\"JobId\\": \\"job-6538214103685****\\",\\n          \\"ChannelId\\": \\"ch:user:1390501****->8032****:1609138902226:job-653821410368****\\",\\n          \\"Originator\\": \\"0830019****\\",\\n          \\"UserExtension\\": \\"8032****\\",\\n          \\"ChannelVariables\\": \\"a=b;c=d;\\"\\n        }\\n      ],\\n      \\"CallType\\": \\"INBOUND\\"\\n    },\\n    \\"UserContext\\": {\\n      \\"Extension\\": \\"8032****\\",\\n      \\"Heartbeat\\": 1609136956378,\\n      \\"WorkMode\\": \\"ON_SITE\\",\\n      \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n      \\"UserId\\": \\"agent@ccc-test\\",\\n      \\"Reserved\\": 1609136956378,\\n      \\"BreakCode\\": \\"Warm-up\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"OutboundScenario\\": false,\\n      \\"Mobile\\": \\"1324730****\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"UserState\\": \\"TALKING\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skillgroup1@ccc-test\\"\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <UserContext>\\n        <UserState>BREAK</UserState>\\n        <InstanceId>ccc-test</InstanceId>\\n        <DeviceId>ACC-YUNBS-1.0.10-b18bp53c1736c2914176a801ei90</DeviceId>\\n        <BreakCode>Warm-up</BreakCode>\\n        <OutboundScenario>false</OutboundScenario>\\n        <Mobile>86-132xxxx4730</Mobile>\\n        <SignedSkillGroupIdList>[\\"skg-test1@ccc-test\\",\\"skg-test2@ccc-test\\"]</SignedSkillGroupIdList>\\n        <Extension>80326034</Extension>\\n        <UserId>user-test@ccc-test</UserId>\\n        <Heartbeat>1609136956378</Heartbeat>\\n        <WorkMode>ON_SITE</WorkMode>\\n        <JobId>job-65382141036853491</JobId>\\n        <Reserved>1609136956378</Reserved>\\n    </UserContext>\\n    <CallContext>\\n        <InstanceId>ccc-test</InstanceId>\\n        <JobId>job-65382141036853491</JobId>\\n        <ChannelContexts>\\n            <Destination>139xxxx0501</Destination>\\n            <ChannelState>CREATED</ChannelState>\\n            <ReleaseInitiator>139xxxx0501</ReleaseInitiator>\\n            <CallType>OUTBOUND</CallType>\\n            <SkillGroupId>skg-default@ccc-test</SkillGroupId>\\n            <AssociatedData/>\\n            <ChannelId>ch:user:139xxxx0501-&gt;80326034:1609138902226:job-65382141036853491</ChannelId>\\n            <Timestamp>1609138903315</Timestamp>\\n            <ReleaseReason>404 - No destination</ReleaseReason>\\n            <Originator>083xxxx0019</Originator>\\n            <UserId>user-test@ccc-test</UserId>\\n            <UserExtension>80326034</UserExtension>\\n            <JobId>job-65382141036853491</JobId>\\n        </ChannelContexts>\\n    </CallContext>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
            'title' => '接听通话',
            'summary' => '调用AnswerCall接听指定实例下指定通话ID对应的通话。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2024-02-05T03:20:14.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2023-10-26T07:15:58.000Z', 'description' => '请求参数发生变更'],
                ['createdAt' => '2023-06-05T23:22:12.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2021-12-21T04:35:33.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'AnswerCall'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'AppendCases' => [
            'methods' => ['post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccQFUGXR'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'CampaignId',
                    'in' => 'query',
                    'schema' => ['description' => '预测式外呼活动ID。', 'type' => 'string', 'required' => true, 'example' => '78cf6864-9a22-4ea8-a59d-5adc2d747b0e'],
                ],
                [
                    'name' => 'body',
                    'in' => 'formData',
                    'style' => 'json',
                    'schema' => [
                        'description' => '外呼名单列表，Body参数。',
                        'type' => 'array',
                        'items' => [
                            'type' => 'object',
                            'properties' => [
                                'ReferenceId' => ['description' => '业务ID，客户业务系统标识，用于集成场景。'."\n"
                                    ."\n", 'type' => 'string', 'required' => false, 'example' => '01'],
                                'PhoneNumber' => ['description' => '联系人电话号码。', 'type' => 'string', 'required' => false, 'example' => '188888****'],
                                'CustomVariables' => ['description' => '客户自定义变量，格式为JSON对象，对象最多包含10个属性，每个属性的名称和值均由客户自定义。', 'type' => 'string', 'required' => false, 'example' => '{'."\n"
                                    .'      "name": "customer",'."\n"
                                    .'      "客户标签": "tag"'."\n"
                                    .'}'],
                                'MaskedCallee' => ['description' => '脱敏后的被叫号码，如果该字段不为空，表示需要对被叫号码脱敏，脱敏规则由客户自行定义，只需将脱敏后的被叫号码填入即可，使用脱敏被叫会导致某些场景下看到的是脱敏后的被叫号码，无法查看真实被叫号码。', 'type' => 'string', 'required' => false, 'example' => '071*****801'],
                                'Caller' => ['description' => '主叫号码，该字段若不为空，外呼式会优先使用传入的号码作为主叫发起呼叫；该字段若为空，系统会自动选取主叫发起呼叫。', 'type' => 'string', 'required' => false, 'example' => '01012345678'],
                                'AgentId' => ['description' => '坐席ID，指定的转接坐席，该字段不为空，系统会将该电话转至对应坐席；该字段若为空，系统会分配给技能组中的空闲坐席。', 'type' => 'string', 'required' => false, 'example' => 'agent@ccc-test'],
                            ],
                            'required' => false,
                            'description' => '',
                        ],
                        'required' => false,
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => 'Schema of Response',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。', 'type' => 'string', 'example' => 'BC976D32-AC4C-4E0F-8AA9-F4BC6C4E2B3E'],
                            'Code' => ['title' => 'code', 'description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['title' => 'message', 'description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'HttpStatusCode' => ['title' => 'httpStatusCode', 'description' => 'HTTP状态码。', 'type' => 'string', 'example' => '200'],
                            'Data' => [
                                'type' => 'array',
                                'items' => [
                                    'type' => 'object',
                                    'properties' => [
                                        'ReferenceId' => ['type' => 'string', 'description' => ''],
                                        'PhoneNumber' => ['type' => 'string', 'description' => ''],
                                        'CustomVariables' => ['type' => 'string', 'description' => ''],
                                    ],
                                    'description' => '',
                                ],
                                'description' => '',
                            ],
                        ],
                    ],
                ],
            ],
            'title' => '追加预测式外呼名单',
            'summary' => '添加外呼名单到指定实例下指定ID对应的预测式外呼活动。',
            'changeSet' => [
                ['createdAt' => '2025-11-13T08:46:17.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '500', 'countWindow' => 60, 'regionId' => '*', 'api' => 'AppendCases'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"RequestId\\": \\"BC976D32-AC4C-4E0F-8AA9-F4BC6C4E2B3E\\",\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"HttpStatusCode\\": \\"200\\",\\n  \\"Data\\": [\\n    {\\n      \\"ReferenceId\\": \\"\\",\\n      \\"PhoneNumber\\": \\"\\",\\n      \\"CustomVariables\\": \\"\\"\\n    }\\n  ]\\n}","type":"json"}]',
        ],
        'AssignUsers' => [
            'summary' => '调用AssignUsers将一个或多个RAM账户导入到指定实例中，成功导入后，RAM账户将以坐席的形式存在于实例中。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => true,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'RoleId',
                    'in' => 'query',
                    'schema' => ['description' => '角色ID，坐席导入成功后在实例中的角色，包括管理员、技能组组长和坐席三种角色。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'Agent@ccc-test'],
                ],
                [
                    'name' => 'SkillLevelList',
                    'in' => 'query',
                    'schema' => ['description' => '技能组的技能等级列表，格式为JSON数组的字符串，数组元素是一个对象，包含两个字段：skillGroupId和skillLevel，skillGroupId填写坐席想要关联的技能组ID，skillLevel填写坐席在该技能组的技能等级，取值范围1-10，值越小，业务能力越强，单位时间内能处理更多的通话。', 'type' => 'string', 'required' => false, 'example' => '[{"skillGroupId":"skillgroup@ccc-test","skillLevel":5}]'],
                ],
                [
                    'name' => 'RamIdList',
                    'in' => 'query',
                    'schema' => ['description' => '待添加的RAM用户ID列表。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '["28036411123456****","29234301123456****"]'],
                ],
                [
                    'name' => 'WorkMode',
                    'in' => 'query',
                    'schema' => [
                        'description' => '工作模式。',
                        'type' => 'string',
                        'required' => true,
                        'docRequired' => true,
                        'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                        'example' => 'ON_SITE',
                    ],
                ],
                [
                    'name' => 'Async',
                    'in' => 'query',
                    'schema' => ['type' => 'boolean', 'default' => 'true'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Data' => ['description' => '数据，内容与工作流ID相同。', 'type' => 'string', 'example' => '1ca2b084-6f0a-454b-9851-29768a9a5832'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'WorkflowId' => ['description' => '工作流ID。', 'type' => 'string', 'example' => '1ca2b084-6f0a-454b-9851-29768a9a5832'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Enumeration', 'errorMessage' => 'The parameter %s must be one of the value of enumeration %s.', 'description' => '该参数必须为系统限定的枚举值之一。'],
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s may not be null or empty.', 'description' => '该参数不能为null值或为空字符串。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'staticInfo' => [
                'substitutions' => ['CCC::2020-07-01::ImportRamUsers'],
            ],
            'title' => '导入多个坐席',
            'description' => '拥有RAM权限的账号可以到RAM控制台查询阿里云主账号下管理的所有RAM子账号，RAM控制台地址：https://ram.console.aliyun.com/users',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'AssignUsers'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Data\\": \\"1ca2b084-6f0a-454b-9851-29768a9a5832\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Code\\": \\"OK\\",\\n  \\"WorkflowId\\": \\"1ca2b084-6f0a-454b-9851-29768a9a5832\\",\\n  \\"Message\\": \\"无\\"\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>1ca2b084-6f0a-454b-9851-29768a9a5832</Data>\\n<WorkflowId>1ca2b084-6f0a-454b-9851-29768a9a5832</WorkflowId>\\n<Sync>无</Sync>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'BargeInCall' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccBCFPY3'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '发起强插的坐席ID。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '设备ID，无意义，可以随便填写。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'device'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-6538214103685****'],
                ],
                [
                    'name' => 'BargedUserId',
                    'in' => 'query',
                    'schema' => ['description' => '被强插的座席ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'agent2@ccc-test'],
                ],
                [
                    'name' => 'TimeoutSeconds',
                    'in' => 'query',
                    'schema' => ['description' => '强插超时时间，经过指定的时间强插仍未成功，则取消强插，正常情况下，强插操作会马上成功，设置超时时间是为了防止异常发生，此字段选填，默认30，单位秒。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '3600', 'minimum' => '0', 'example' => '60'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'CallContext' => [
                                        'description' => '话务上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'CallType' => [
                                                'description' => '通话类型。',
                                                'type' => 'string',
                                                'enumValueTitles' => [
                                                    'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                    'COACH' => '辅导',
                                                ],
                                                'example' => 'BARGE',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'ChannelContexts' => [
                                                'description' => '话务通道列表。',
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '话务通道。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Index' => ['description' => '系统自增ID，客户无需关心。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                                        'ReleaseInitiator' => ['description' => '话务通道的挂断方，表示该话务通道是谁首先发起的挂断。', 'type' => 'string', 'example' => '1390501****'],
                                                        'ChannelState' => [
                                                            'description' => '话务通道的状态。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['CREATED' => '已创建', 'ANSWERED' => '已接通', 'RELEASED' => '已挂断', 'RETIRED' => '已失效', 'EARLY_MEDIA' => '早媒体阶段', 'NONE' => '初始状态', 'RINGING' => '振铃中'],
                                                            'example' => 'ANSWERED',
                                                        ],
                                                        'Destination' => ['description' => '话务通道的被叫方。', 'type' => 'string', 'example' => '1390501****'],
                                                        'UserId' => ['description' => '话务通道关联的坐席ID，如果是客户的话务通道，该字段为空。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                        'ChannelFlags' => [
                                                            'description' => '话务通道标志。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['COACHING' => '辅导中', 'MONITORING' => '监听中', 'MONITORED' => '被监听', 'COACHED' => '被辅导', 'HOLD' => '保持', 'MUTED' => '静音'],
                                                            'example' => 'MONITORING',
                                                        ],
                                                        'SkillGroupId' => ['description' => '话务通道关联的技能组ID，呼入场景下，关联的技能组ID由IVR中转人工模块配置的技能组决定，呼出场景下，关联的技能组ID为座席签入的第一个技能组的ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                        'Timestamp' => ['description' => '话务通道最近一次状态变化的时间戳，格式是Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609138903315'],
                                                        'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '404 - No destination'],
                                                        'CallType' => [
                                                            'description' => '话务通道的通话类型。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => [
                                                                'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                                'COACH' => '辅导',
                                                            ],
                                                            'example' => 'BARGE',
                                                        ],
                                                        'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                                        'ChannelId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => 'ch:user:1390501****->8032****:1609138902226:job-653821410368****'],
                                                        'UserExtension' => ['description' => '话务通道关联的坐席的分机号。', 'type' => 'string', 'example' => '8032****'],
                                                        'Originator' => ['description' => '话务通道的主叫方。', 'type' => 'string', 'example' => '0830019****'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'UserContext' => [
                                        'description' => '坐席上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8032****'],
                                            'Heartbeat' => ['description' => '上次收到坐席心跳的时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'WorkMode' => [
                                                'description' => '工作模式。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                'example' => 'ON_SITE',
                                            ],
                                            'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                            'Reserved' => ['description' => '坐席最近一次被预定的时间，被预定意味着马上将有来电分配给该坐席，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'BreakCode' => [
                                                'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                                'example' => 'Warm-up',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1324730****'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'UserState' => [
                                                'description' => '座席状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                                'example' => 'TALKING',
                                            ],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '坐席签入的技能组ID列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'InvalidOperation.DeviceState', 'errorMessage' => 'The operation is not allowed. Device state (%s) does not meet expectations (%s).', 'description' => '非法操作。 设备状态不符合预期。'],
                    ['errorCode' => 'InvalidOperation.UserState', 'errorMessage' => 'The operation is not allowed. User state (%s) does not meet expectations (%s).', 'description' => '非法操作，用户状态不符合预期。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.JobId', 'errorMessage' => 'The call %s does not exist.', 'description' => '指定的通话信息不存在。'],
                    ['errorCode' => 'NotExists.UserId', 'errorMessage' => 'The user %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的用户。'],
                ],
            ],
            'title' => '强插通话',
            'summary' => '调用BargeInCall强行插入指定实例下指定通话ID对应的正在通话中的通话，强插成功后，通话将由原来的双方通话变成三人会议。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-10-26T08:13:48.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'BargeInCall'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"CallContext\\": {\\n      \\"CallType\\": \\"BARGE\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"ChannelContexts\\": [\\n        {\\n          \\"Index\\": 10,\\n          \\"ReleaseInitiator\\": \\"1390501****\\",\\n          \\"ChannelState\\": \\"ANSWERED\\",\\n          \\"Destination\\": \\"1390501****\\",\\n          \\"UserId\\": \\"agent@ccc-test\\",\\n          \\"ChannelFlags\\": \\"MONITORING\\",\\n          \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n          \\"Timestamp\\": 1609138903315,\\n          \\"ReleaseReason\\": \\"404 - No destination\\",\\n          \\"CallType\\": \\"BARGE\\",\\n          \\"JobId\\": \\"job-6538214103685****\\",\\n          \\"ChannelId\\": \\"ch:user:1390501****->8032****:1609138902226:job-653821410368****\\",\\n          \\"UserExtension\\": \\"8032****\\",\\n          \\"Originator\\": \\"0830019****\\"\\n        }\\n      ]\\n    },\\n    \\"UserContext\\": {\\n      \\"Extension\\": \\"8032****\\",\\n      \\"Heartbeat\\": 1609136956378,\\n      \\"WorkMode\\": \\"ON_SITE\\",\\n      \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n      \\"UserId\\": \\"agent@ccc-test\\",\\n      \\"Reserved\\": 1609136956378,\\n      \\"BreakCode\\": \\"Warm-up\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"OutboundScenario\\": false,\\n      \\"Mobile\\": \\"1324730****\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"UserState\\": \\"TALKING\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skillgroup1@ccc-test\\"\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <UserContext>\\n        <UserState>BREAK</UserState>\\n        <InstanceId>ccc-test</InstanceId>\\n        <DeviceId>ACC-YUNBS-1.0.10-b18bp53c1736c2914176a801ei90</DeviceId>\\n        <BreakCode>Warm-up</BreakCode>\\n        <OutboundScenario>false</OutboundScenario>\\n        <Mobile>86-132xxxx4730</Mobile>\\n        <SignedSkillGroupIdList>[\\"skg-test1@ccc-test\\",\\"skg-test2@ccc-test\\"]</SignedSkillGroupIdList>\\n        <Extension>80326034</Extension>\\n        <UserId>user-test@ccc-test</UserId>\\n        <Heartbeat>1609136956378</Heartbeat>\\n        <WorkMode>ON_SITE</WorkMode>\\n        <JobId>job-65382141036853491</JobId>\\n        <Reserved>1609136956378</Reserved>\\n    </UserContext>\\n    <CallContext>\\n        <InstanceId>ccc-test</InstanceId>\\n        <CallType>OUTBOUND</CallType>\\n        <JobId>job-65382141036853491</JobId>\\n        <ChannelContexts>\\n            <Destination>139xxxx0501</Destination>\\n            <ChannelState>CREATED</ChannelState>\\n            <ReleaseInitiator>139xxxx0501</ReleaseInitiator>\\n            <CallType>OUTBOUND</CallType>\\n            <Index>10</Index>\\n            <SkillGroupId>skg-test1@ccc-test</SkillGroupId>\\n            <AssociatedData>无</AssociatedData>\\n            <ChannelId>ch:user:139xxxx0501-&gt;80326034:1609138902226:job-65382141036853491</ChannelId>\\n            <Timestamp>1609138903315</Timestamp>\\n            <ReleaseReason>404 - No destination</ReleaseReason>\\n            <Originator>083xxxx0019</Originator>\\n            <ChannelFlags>MONITORING</ChannelFlags>\\n            <UserId>user-test@ccc-test</UserId>\\n            <UserExtension>80326034</UserExtension>\\n            <JobId>job-65382141036853491</JobId>\\n        </ChannelContexts>\\n    </CallContext>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'BlindTransfer' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccBCFPY3'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '发起直接转接的坐席ID。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '设备ID，无意义，可以随便填写。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'ACC-YUNBS-1.0.10-****'],
                ],
                [
                    'name' => 'Transferor',
                    'in' => 'query',
                    'schema' => ['description' => '转接发起方，当场景是直接转接到外部号码时，用此参数指定的号码作为主叫，转内部坐席或技能组时，此参数无效，发起方由UserId指定。', 'type' => 'string', 'required' => false, 'example' => '08314325****'],
                ],
                [
                    'name' => 'Transferee',
                    'in' => 'query',
                    'schema' => ['description' => '被转接方，可以是坐席ID或技能组ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'TimeoutSeconds',
                    'in' => 'query',
                    'schema' => ['description' => '直接转接超时时间，超过指定时间被转接方没有接起通话，则挂断通话，此字段选填，默认30，单位秒。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '120', 'minimum' => '3', 'example' => '60'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-6538214103685****'],
                ],
                [
                    'name' => 'CallPriority',
                    'in' => 'query',
                    'schema' => ['description' => '转接到技能组队列时的排队优先级，取值范围0-9，0优先级最高，9最低。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '5'],
                ],
                [
                    'name' => 'StrategyName',
                    'in' => 'query',
                    'schema' => ['description' => '转接到技能组队列时的座席分配策略名称。', 'type' => 'string', 'required' => false, 'example' => 'MOST_IDLE，MOST_SKILLED，MOST_ACQUAINTED，CUSTOMIZED等'],
                ],
                [
                    'name' => 'StrategyParams',
                    'in' => 'query',
                    'schema' => ['description' => '转接到技能组队列时的座席分配策略参数。', 'type' => 'string', 'required' => false, 'example' => '当分配策略为CUSTOMIZED时，本参数的内容为如下格式：'."\n"
                        .' {'."\n"
                        .'  "functionId": "512fed64-e379-400f-a1a5-14d5730xxxxx",'."\n"
                        .'  "functionName": "routing-strategy-test-2"'."\n"
                        .'}'],
                ],
                [
                    'name' => 'TransfereeType',
                    'in' => 'query',
                    'schema' => ['description' => '转接目的类型，可选值为AGENT，SKILL_GROUP，IVR和EXTERNAL_NUMBER。如果此参数不传，则系统会根据转接的目标号码的格式进行判断，如果发现有判不准确的情况，则需要指定此参数。', 'type' => 'string', 'required' => false, 'example' => 'SKILL_GROUP'],
                ],
                [
                    'name' => 'ContactFlowVariables',
                    'in' => 'query',
                    'schema' => ['description' => '传递给联系流的变量，选填，这里配置的变量，可以在IVR流程中拿到并使用，格式为JSON字符串格式的键值对集合。', 'type' => 'string', 'required' => false, 'example' => '{"name":"王先生","time":"19点20分","address":"某某中心"}'],
                ],
                [
                    'name' => 'RoutingType',
                    'in' => 'query',
                    'schema' => ['description' => '话务分配类型，可选参数为自动分配(Automatic)或者手动分配(Manual)。如果此参数为空，则默认为自动分配的方式，这也是当前系统的默认行为。选择手动分配方式时，需要您自己配合调用ClaimCall等接口把电话分给指定的座席。', 'type' => 'string', 'required' => false, 'example' => 'Manual'],
                ],
                [
                    'name' => 'Tags',
                    'in' => 'query',
                    'schema' => ['description' => '随路数据，主要用于扩展需求，普通用户无需关心。', 'type' => 'string', 'required' => false, 'example' => '5295578135#WAEtqY5U&Biz_Package_Rexian_Zhuanjieanquanyungaojie_2527'],
                ],
                [
                    'name' => 'QueuingTimeoutSeconds',
                    'in' => 'query',
                    'schema' => ['description' => '当转接目标是技能组队列时排队超时时间，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '10'],
                ],
                [
                    'name' => 'QueuingOverflowThreshold',
                    'in' => 'query',
                    'schema' => ['description' => '当转接目标是技能组队列时排队溢出阈值。默认值为0，表示不溢出。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '0'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID。', 'type' => 'string', 'required' => false, 'example' => 'ee914df4-82bf-4919-bcb3-9cb8aa437f35'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'ContextId' => ['description' => '系统自增ID，客户无需关心。', 'type' => 'integer', 'format' => 'int64', 'example' => '103654'],
                                    'CallContext' => [
                                        'description' => '话务上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'CallType' => [
                                                'description' => '通话类型。',
                                                'type' => 'string',
                                                'enumValueTitles' => [
                                                    'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                    'COACH' => '辅导',
                                                ],
                                                'example' => 'OUTBOUND',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'ChannelContexts' => [
                                                'description' => '话务通道列表。',
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '话务通道',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'ReleaseInitiator' => ['description' => '话务通道的挂断方，表示该话务通道是谁首先发起的挂断。', 'type' => 'string', 'example' => '1390501****'],
                                                        'ChannelState' => [
                                                            'description' => '话务通道的状态。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['CREATED' => '已创建', 'ANSWERED' => '已接通', 'RELEASED' => '已挂断', 'RETIRED' => '已失效', 'EARLY_MEDIA' => '早媒体阶段', 'NONE' => '初始状态', 'RINGING' => '振铃中'],
                                                            'example' => 'ANSWERED',
                                                        ],
                                                        'Destination' => ['description' => '话务通道的被叫方。', 'type' => 'string', 'example' => '1390501****'],
                                                        'UserId' => ['description' => '话务通道关联的坐席ID，如果是客户的话务通道，该字段为空。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                        'ChannelFlags' => [
                                                            'description' => '话务通道标志。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['COACHING' => '辅导中', 'MONITORING' => '监听中', 'MONITORED' => '被监听', 'COACHED' => '被辅导', 'HOLD' => '保持', 'MUTED' => '静音'],
                                                            'example' => 'MONITORING',
                                                        ],
                                                        'Timestamp' => ['description' => '话务通道最近一次状态变化的时间戳，格式是Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609138903315'],
                                                        'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '404 - No destination'],
                                                        'CallType' => [
                                                            'description' => '话务通道的通话类型。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => [
                                                                'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                                'COACH' => '辅导',
                                                            ],
                                                            'example' => 'OUTBOUND',
                                                        ],
                                                        'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                                        'ChannelId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => 'ch:user:1390501****->8032****:1609138902226:job-653821410368****'],
                                                        'Originator' => ['description' => '话务通道的主叫方。', 'type' => 'string', 'example' => '0830019****'],
                                                        'UserExtension' => ['description' => '话务通道关联的坐席的分机号。', 'type' => 'string', 'example' => '8032****'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'UserContext' => [
                                        'description' => '坐席上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8032****'],
                                            'Heartbeat' => ['description' => '上次收到坐席心跳的时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'WorkMode' => [
                                                'description' => '工作模式。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                'example' => 'ON_SITE',
                                            ],
                                            'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                            'Reserved' => ['description' => '坐席最近一次被预定的时间，被预定意味着马上将有来电分配给该坐席，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'BreakCode' => [
                                                'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                                'example' => 'Warm-up',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1324730****'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'UserState' => [
                                                'description' => '座席状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                                'example' => 'TALKING',
                                            ],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '坐席签入的技能组ID列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Invalid', 'errorMessage' => 'The parameter %s is invalid. %s.', 'description' => '该参数无效。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.JobId', 'errorMessage' => 'The call %s does not exist.', 'description' => '指定的通话信息不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.CTI', 'errorMessage' => 'An internal CTI service error occurred. %s', 'description' => '内部CTI服务错误。'],
                ],
            ],
            'title' => '直接转接通话',
            'summary' => '直接转接通话到其他坐席或某个技能组队列或外部号码，直接转接也叫盲转或单步转。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2024-10-28T02:30:26.000Z', 'description' => '请求参数发生变更'],
                ['createdAt' => '2024-04-01T09:23:01.000Z', 'description' => '请求参数发生变更'],
                ['createdAt' => '2023-11-07T07:21:07.000Z', 'description' => '请求参数发生变更'],
                ['createdAt' => '2023-04-25T07:33:48.000Z', 'description' => '请求参数发生变更'],
                ['createdAt' => '2023-04-12T02:15:28.000Z', 'description' => '请求参数发生变更'],
                ['createdAt' => '2021-12-21T09:15:55.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'BlindTransfer'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"ContextId\\": 103654,\\n    \\"CallContext\\": {\\n      \\"CallType\\": \\"OUTBOUND\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"ChannelContexts\\": [\\n        {\\n          \\"ReleaseInitiator\\": \\"1390501****\\",\\n          \\"ChannelState\\": \\"ANSWERED\\",\\n          \\"Destination\\": \\"1390501****\\",\\n          \\"UserId\\": \\"agent@ccc-test\\",\\n          \\"ChannelFlags\\": \\"MONITORING\\",\\n          \\"Timestamp\\": 1609138903315,\\n          \\"ReleaseReason\\": \\"404 - No destination\\",\\n          \\"CallType\\": \\"OUTBOUND\\",\\n          \\"JobId\\": \\"job-6538214103685****\\",\\n          \\"ChannelId\\": \\"ch:user:1390501****->8032****:1609138902226:job-653821410368****\\",\\n          \\"Originator\\": \\"0830019****\\",\\n          \\"UserExtension\\": \\"8032****\\"\\n        }\\n      ]\\n    },\\n    \\"UserContext\\": {\\n      \\"Extension\\": \\"8032****\\",\\n      \\"Heartbeat\\": 1609136956378,\\n      \\"WorkMode\\": \\"ON_SITE\\",\\n      \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n      \\"UserId\\": \\"agent@ccc-test\\",\\n      \\"Reserved\\": 1609136956378,\\n      \\"BreakCode\\": \\"Warm-up\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"OutboundScenario\\": false,\\n      \\"Mobile\\": \\"1324730****\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"UserState\\": \\"TALKING\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skillgroup1@ccc-test\\"\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <UserContext>\\n        <UserState>BREAK</UserState>\\n        <InstanceId>ccc-test</InstanceId>\\n        <DeviceId>ACC-YUNBS-1.0.10-b18bp53c1736c2914176a801ei90</DeviceId>\\n        <BreakCode>Warm-up</BreakCode>\\n        <OutboundScenario>false</OutboundScenario>\\n        <Mobile>86-132xxxx4730</Mobile>\\n        <SignedSkillGroupIdList>[\\"skg-test1@ccc-test\\",\\"skg-test2@ccc-test\\"]</SignedSkillGroupIdList>\\n        <Extension>80326034</Extension>\\n        <UserId>user-test@ccc-test</UserId>\\n        <Heartbeat>1609136956378</Heartbeat>\\n        <WorkMode>ON_SITE</WorkMode>\\n        <JobId>job-65382141036853491</JobId>\\n        <Reserved>1609136956378</Reserved>\\n    </UserContext>\\n    <CallContext>\\n        <InstanceId>ccc-test</InstanceId>\\n        <CallType>OUTBOUND</CallType>\\n        <JobId>job-65382141036853491</JobId>\\n        <ChannelContexts>\\n            <Destination>139xxxx0501</Destination>\\n            <ChannelState>CREATED</ChannelState>\\n            <ReleaseInitiator>139xxxx0501</ReleaseInitiator>\\n            <CallType>OUTBOUND</CallType>\\n            <AssociatedData/>\\n            <ChannelId>ch:user:139xxxx0501-&gt;80326034:1609138902226:job-65382141036853491</ChannelId>\\n            <Timestamp>1609138903315</Timestamp>\\n            <ReleaseReason>404 - No destination</ReleaseReason>\\n            <Originator>083xxxx0019</Originator>\\n            <ChannelFlags>MONITORING</ChannelFlags>\\n            <UserId>user-test@ccc-test</UserId>\\n            <UserExtension>80326034</UserExtension>\\n            <JobId>job-65382141036853491</JobId>\\n        </ChannelContexts>\\n    </CallContext>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'CancelAttendedTransfer' => [
            'summary' => '调用CancelAttendedTransfer取消咨询转接，在发起咨询转接后，完成咨询转接前，均可调用该接口取消咨询转接，即使被转接方已经接通，也可以取消。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '设备ID，无意义，可以随便填写。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'device'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-6538214103685****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'ContextId' => ['description' => '系统自增ID，客户无需关心。', 'type' => 'integer', 'format' => 'int64', 'example' => '103656'],
                                    'CallContext' => [
                                        'description' => '话务上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'CallType' => [
                                                'description' => '通话类型。',
                                                'type' => 'string',
                                                'enumValueTitles' => [
                                                    'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                    'COACH' => '辅导',
                                                ],
                                                'example' => 'OUTBOUND',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'ChannelContexts' => [
                                                'description' => '话务通道列表。',
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '话务通道。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Index' => ['description' => '系统自增ID，客户不用关注。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                                        'ReleaseInitiator' => ['description' => '话务通道的挂断方，表示该话务通道是谁首先发起的挂断。', 'type' => 'string', 'example' => '1390501****'],
                                                        'ChannelState' => [
                                                            'description' => '话务通道的状态。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['CREATED' => '已创建', 'ANSWERED' => '已接通', 'RELEASED' => '已挂断', 'RETIRED' => '已失效', 'EARLY_MEDIA' => '早媒体阶段', 'NONE' => '初始状态', 'RINGING' => '振铃中'],
                                                            'example' => 'ANSWERED',
                                                        ],
                                                        'Destination' => ['description' => '话务通道的被叫方。', 'type' => 'string', 'example' => '1390501****'],
                                                        'UserId' => ['description' => '话务通道关联的坐席ID，如果是客户的话务通道，该字段为空。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                        'ChannelFlags' => [
                                                            'description' => '话务通道标志。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['COACHING' => '辅导中', 'MONITORING' => '监听中', 'MONITORED' => '被监听', 'COACHED' => '被辅导', 'HOLD' => '保持', 'MUTED' => '静音'],
                                                            'example' => 'MONITORING',
                                                        ],
                                                        'Timestamp' => ['description' => '话务通道最近一次状态变化的时间戳，格式是Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609138903315'],
                                                        'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '404 - No destination'],
                                                        'CallType' => [
                                                            'description' => '话务通道的通话类型。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => [
                                                                'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                                'COACH' => '辅导',
                                                            ],
                                                            'example' => 'CONSULTANT',
                                                        ],
                                                        'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                                        'ChannelId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => 'ch:user:1390501****->8032****:1609138902226:job-653821410368****'],
                                                        'UserExtension' => ['description' => '话务通道关联的坐席的分机号。', 'type' => 'string', 'example' => '8032****'],
                                                        'Originator' => ['description' => '话务通道的主叫方。', 'type' => 'string', 'example' => '0830019****'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'UserContext' => [
                                        'description' => '坐席上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8032****'],
                                            'Heartbeat' => ['description' => '上次收到坐席心跳的时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'WorkMode' => [
                                                'description' => '工作模式。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                'example' => 'ON_SITE',
                                            ],
                                            'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                            'Reserved' => ['description' => '坐席最近一次被预定的时间，被预定意味着马上将有来电分配给该坐席，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'BreakCode' => [
                                                'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状'],
                                                'example' => 'Warm-up',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1324730****'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'UserState' => [
                                                'description' => '座席状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                                'example' => 'TALKING',
                                            ],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '坐席签入的技能组ID列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'InvalidOperation.ChannelState', 'errorMessage' => 'The operation is not allowed. Channel stats (%s) does not meet expectations (%s).', 'description' => ''],
                    ['errorCode' => 'InvalidOperation.UserState', 'errorMessage' => 'The operation is not allowed. User state (%s) does not meet expectations (%s).', 'description' => '非法操作，用户状态不符合预期。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.ChannelId', 'errorMessage' => 'The specified channel %s does not exist in call %s.', 'description' => '通话中不存在指定的Channel信息。'],
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.JobId', 'errorMessage' => 'The call %s does not exist.', 'description' => '指定的通话信息不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.CTI', 'errorMessage' => 'An internal CTI service error occurred. %s', 'description' => '内部CTI服务错误。'],
                ],
            ],
            'title' => '取消咨询转移',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-10-26T08:13:48.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'CancelAttendedTransfer'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"ContextId\\": 103656,\\n    \\"CallContext\\": {\\n      \\"CallType\\": \\"OUTBOUND\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"ChannelContexts\\": [\\n        {\\n          \\"Index\\": 10,\\n          \\"ReleaseInitiator\\": \\"1390501****\\",\\n          \\"ChannelState\\": \\"ANSWERED\\",\\n          \\"Destination\\": \\"1390501****\\",\\n          \\"UserId\\": \\"agent@ccc-test\\",\\n          \\"ChannelFlags\\": \\"MONITORING\\",\\n          \\"Timestamp\\": 1609138903315,\\n          \\"ReleaseReason\\": \\"404 - No destination\\",\\n          \\"CallType\\": \\"CONSULTANT\\",\\n          \\"JobId\\": \\"job-6538214103685****\\",\\n          \\"ChannelId\\": \\"ch:user:1390501****->8032****:1609138902226:job-653821410368****\\",\\n          \\"UserExtension\\": \\"8032****\\",\\n          \\"Originator\\": \\"0830019****\\"\\n        }\\n      ]\\n    },\\n    \\"UserContext\\": {\\n      \\"Extension\\": \\"8032****\\",\\n      \\"Heartbeat\\": 1609136956378,\\n      \\"WorkMode\\": \\"ON_SITE\\",\\n      \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n      \\"UserId\\": \\"agent@ccc-test\\",\\n      \\"Reserved\\": 1609136956378,\\n      \\"BreakCode\\": \\"Warm-up\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"OutboundScenario\\": false,\\n      \\"Mobile\\": \\"1324730****\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"UserState\\": \\"TALKING\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skillgroup1@ccc-test\\"\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <UserContext>\\n        <UserState>BREAK</UserState>\\n        <InstanceId>ccc-test</InstanceId>\\n        <DeviceId>ACC-YUNBS-1.0.10-b18bp53c1736c2914176a801ei90</DeviceId>\\n        <BreakCode>Warm-up</BreakCode>\\n        <OutboundScenario>false</OutboundScenario>\\n        <Mobile>86-132xxxx4730</Mobile>\\n        <SignedSkillGroupIdList>[\\"skg-test1@ccc-test\\",\\"skg-test2@ccc-test\\"]</SignedSkillGroupIdList>\\n        <Extension>80326034</Extension>\\n        <UserId>user-test@ccc-test</UserId>\\n        <Heartbeat>1609136956378</Heartbeat>\\n        <WorkMode>ON_SITE</WorkMode>\\n        <JobId>job-65382141036853491</JobId>\\n        <Reserved>1609136956378</Reserved>\\n    </UserContext>\\n    <CallContext>\\n        <InstanceId>ccc-test</InstanceId>\\n        <CallType>OUTBOUND</CallType>\\n        <JobId>job-65382141036853491</JobId>\\n        <ChannelContexts>\\n            <Destination>139xxxx0501</Destination>\\n            <ChannelState>CREATED</ChannelState>\\n            <ReleaseInitiator>139xxxx0501</ReleaseInitiator>\\n            <CallType>OUTBOUND</CallType>\\n            <Index>10</Index>\\n            <AssociatedData>无</AssociatedData>\\n            <ChannelId>ch:user:139xxxx0501-&gt;80326034:1609138902226:job-65382141036853491</ChannelId>\\n            <Timestamp>1609138903315</Timestamp>\\n            <ReleaseReason>404 - No destination</ReleaseReason>\\n            <Originator>083xxxx0019</Originator>\\n            <ChannelFlags>MONITORING</ChannelFlags>\\n            <UserId>user-test@ccc-test</UserId>\\n            <UserExtension>80326034</UserExtension>\\n            <JobId>job-65382141036853491</JobId>\\n        </ChannelContexts>\\n    </CallContext>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ChangeVisibility' => [
            'summary' => '修改隐身状态（等同于仅外呼场景）。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '云联络中心实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'szpczf'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID。', 'type' => 'string', 'required' => false, 'example' => 'sam@szpczf'],
                ],
                [
                    'name' => 'Invisible',
                    'in' => 'query',
                    'schema' => ['description' => '是否切换为隐身状态。隐身状态和仅外呼含义一致。', 'type' => 'boolean', 'required' => false, 'example' => 'true'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => 'Internal service issue. Detail:.'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '24BE19E8-BF7D-4992-A35E-15EBA874F2E5'],
                            'Params' => [
                                'description' => '响应参数。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'Extension' => ['description' => '座席分机号。'."\n", 'type' => 'string', 'example' => '8001****'],
                                    'WorkMode' => ['description' => '工作模式。', 'type' => 'string', 'example' => 'ON_SITE'],
                                    'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'Yealink SIP-T23G 44.84.203.6'],
                                    'JobId' => ['description' => '通话ID，如果该字段有值，说明坐席当前处于通话过程中。', 'type' => 'string', 'example' => 'job-330557290544431104'],
                                    'UserId' => ['description' => '座席ID。', 'type' => 'string', 'example' => 'sam@szpczf'],
                                    'BreakCode' => ['description' => '小休代码。', 'type' => 'string', 'example' => '会议'],
                                    'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'szpczf'],
                                    'OutboundScenario' => ['description' => '坐席是否为仅外呼状态。', 'type' => 'boolean', 'example' => 'False'],
                                    'UserState' => ['description' => '用户状态。', 'type' => 'string', 'example' => 'Ready'],
                                    'SignedSkillGroupIdList' => [
                                        'description' => '技能组ID。',
                                        'type' => 'array',
                                        'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'InvalidOperation.ChannelState', 'errorMessage' => 'The operation is not allowed. Channel stats (%s) does not meet expectations (%s).', 'description' => ''],
                    ['errorCode' => 'InvalidOperation.UserState', 'errorMessage' => 'The operation is not allowed. User state (%s) does not meet expectations (%s).', 'description' => '非法操作，用户状态不符合预期。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.UserId', 'errorMessage' => 'The user %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的用户。'],
                ],
            ],
            'staticInfo' => ['returnType' => 'synchronous'],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"Internal service issue. Detail:.\\",\\n  \\"RequestId\\": \\"24BE19E8-BF7D-4992-A35E-15EBA874F2E5\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"Extension\\": \\"8001****\\",\\n    \\"WorkMode\\": \\"ON_SITE\\",\\n    \\"DeviceId\\": \\"Yealink SIP-T23G 44.84.203.6\\",\\n    \\"JobId\\": \\"job-330557290544431104\\",\\n    \\"UserId\\": \\"sam@szpczf\\",\\n    \\"BreakCode\\": \\"会议\\",\\n    \\"InstanceId\\": \\"szpczf\\",\\n    \\"OutboundScenario\\": true,\\n    \\"UserState\\": \\"Ready\\",\\n    \\"SignedSkillGroupIdList\\": [\\n      \\"skillgroup@ccc-test\\"\\n    ]\\n  }\\n}","type":"json"}]',
            'title' => '修改座席可见性',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ChangeWorkMode' => [
            'summary' => '调用ChangeWorkMode改变坐席的工作模式。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。'."\n", 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID，不填默认使用当前RAM账号映射的坐席。', 'type' => 'string', 'required' => false, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'required' => false, 'example' => 'ACC-YUNBS-1.0.10-****'],
                ],
                [
                    'name' => 'WorkMode',
                    'in' => 'query',
                    'schema' => [
                        'description' => '工作模式。',
                        'type' => 'string',
                        'required' => true,
                        'docRequired' => true,
                        'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                        'example' => 'ON_SITE',
                    ],
                ],
                [
                    'name' => 'SignedSkillGroupIdList',
                    'in' => 'query',
                    'schema' => ['description' => '需要签入的技能组列表。当修改工作模式到场外模式时，可以通过此参数指定场外座席需要签入的技能组列表。', 'type' => 'string', 'required' => false, 'example' => '["online-1@ccc-test","online-2@ccc-test","online-3@ccc-test","skg-default@ccc-test"]'],
                ],
                [
                    'name' => 'Mobile',
                    'in' => 'query',
                    'schema' => ['description' => '坐席的个人电话号码，该号码在场外模式下会用到，坐席可以使用该号码进行场外模式接听。', 'type' => 'string', 'required' => false, 'example' => '1382114****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。'."\n", 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。'."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。'."\n", 'type' => 'string', 'example' => '87731ED1-6224-48A5-99E3-6237FF9B1C00'],
                            'Params' => [
                                'description' => '响应参数。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。'."\n",
                                'type' => 'object',
                                'properties' => [
                                    'Extension' => ['description' => '座席分机号。'."\n", 'type' => 'string', 'example' => '8001****'],
                                    'WorkMode' => [
                                        'description' => '工作模式。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                        'example' => 'ON_SITE',
                                    ],
                                    'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                    'JobId' => ['description' => '通话ID，如果该字段有值，说明坐席当前处于通话过程中。'."\n", 'type' => 'string', 'example' => '无'],
                                    'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                    'BreakCode' => [
                                        'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休码包括：Warm-up'."\n"
                                            .'（坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                        'example' => 'Warm-up',
                                    ],
                                    'InstanceId' => ['description' => '实例ID。'."\n", 'type' => 'string', 'example' => 'ccc-test'],
                                    'OutboundScenario' => ['description' => '坐席是否开启了仅外呼模式。'."\n", 'type' => 'boolean', 'example' => 'false'],
                                    'UserState' => [
                                        'description' => '座席状态。'."\n",
                                        'type' => 'string',
                                        'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                        'example' => 'OFFLINE',
                                    ],
                                    'SignedSkillGroupIdList' => [
                                        'description' => '坐席签入的技能组ID列表。',
                                        'type' => 'array',
                                        'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Enumeration', 'errorMessage' => 'The parameter %s must be one of the value of enumeration %s.', 'description' => '该参数必须为系统限定的枚举值之一。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
            ],
            'title' => '改变坐席工作模式',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2022-11-28T07:08:39.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ChangeWorkMode'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"87731ED1-6224-48A5-99E3-6237FF9B1C00\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"Extension\\": \\"8001****\\",\\n    \\"WorkMode\\": \\"ON_SITE\\",\\n    \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n    \\"JobId\\": \\"无\\",\\n    \\"UserId\\": \\"agent@ccc-test\\",\\n    \\"BreakCode\\": \\"Warm-up\\",\\n    \\"InstanceId\\": \\"ccc-test\\",\\n    \\"OutboundScenario\\": false,\\n    \\"UserState\\": \\"OFFLINE\\",\\n    \\"SignedSkillGroupIdList\\": [\\n      \\"skillgroup@ccc-test\\"\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>87731ED1-6224-48A5-99E3-6237FF9B1C00</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <Extension>80011474</Extension>\\n    <UserState>OFFLINE</UserState>\\n    <InstanceId>ccc-test</InstanceId>\\n    <UserId>user-test@ccc-test</UserId>\\n    <DeviceId>ACC-YUNBS-1.0.10-bs990cd82101cc000176af19ec8e</DeviceId>\\n    <BreakCode>Warm-up</BreakCode>\\n    <OutboundScenario>false</OutboundScenario>\\n    <WorkMode>ON_SITE</WorkMode>\\n    <JobId>无</JobId>\\n    <SignedSkillGroupIdList>[\\"skill-group@ccc-test\\"]</SignedSkillGroupIdList>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ClaimCall' => [
            'summary' => '调用接口ClaimCall把一个电话分配给一个坐席。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccBCFPY3'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '调用者坐席ID。', 'type' => 'string', 'required' => false, 'example' => 'invoker@ccc-test'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '话务ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-6538214103685****'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '待分配电话的技能组ID。', 'type' => 'string', 'required' => false, 'example' => 'test_sg_****@ccc-test'],
                ],
                [
                    'name' => 'CandidateUserListJson',
                    'in' => 'query',
                    'schema' => ['description' => '可以认领此电话的座席及对应的技能组列表', 'type' => 'string', 'required' => false, 'example' => '['."\n"
                        .'{'."\n"
                        .'"f0": "zeren001@report-test-2",'."\n"
                        .'"f1": "desktop-voip-box@report-test-2"'."\n"
                        .'}'."\n"
                        .']'],
                ],
                [
                    'name' => 'Tags',
                    'in' => 'query',
                    'schema' => ['description' => '调度专用唯一业务ID，后续事件通知携带此标志', 'type' => 'string', 'required' => false, 'example' => 'tags'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '93CDC17E-3E8A-48F2-99E5-FA2E238DE8B4'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'CallContext' => [
                                        'description' => '话务上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'InstanceId' => ['description' => '实例ID。'."\n", 'type' => 'string', 'example' => 'ccc-test'],
                                            'ChannelContexts' => [
                                                'description' => '话务通道上下文。',
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '话务通道。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'ReleaseInitiator' => ['description' => '话务通道的挂断方，表示该话务通道是谁首先发起的挂断。', 'type' => 'string', 'example' => '1390501****'],
                                                        'ChannelState' => ['description' => '话务通道的状态。', 'type' => 'string', 'example' => 'ANSWERED'],
                                                        'Destination' => ['description' => '话务通道的被叫方。', 'type' => 'string', 'example' => '1390501****'],
                                                        'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'invoker@ccc-test'],
                                                        'Timestamp' => ['description' => '话务通道最近一次状态变化的时间戳，格式是Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609225718295'],
                                                        'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '无'],
                                                        'CallType' => ['description' => '话务通道的通话类型。', 'type' => 'string', 'example' => 'OUTBOUND'],
                                                        'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6573574060089****'],
                                                        'ChannelId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => 'ch:user:1390501****->8032****:1609138902226:job-653821410368****'],
                                                        'Originator' => ['description' => '话务通道的主叫方。', 'type' => 'string', 'example' => '0830019****'],
                                                        'UserExtension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8059****'],
                                                        'ChannelVariables' => ['description' => '随路数据。', 'type' => 'string', 'example' => 'a=b;c=d;'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'UserContext' => [
                                        'description' => '坐席上下文。',
                                        'type' => 'object',
                                        'properties' => [
                                            'Extension' => ['description' => '分机号。', 'type' => 'string', 'example' => '0830019****'],
                                            'WorkMode' => ['description' => '工作模式。', 'type' => 'string', 'example' => 'ON_SITE'],
                                            'DeviceId' => ['description' => '设备ID。', 'type' => 'string', 'example' => 'device-xxxx'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6573574060089****'],
                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'user@ccc-test'],
                                            'BreakCode' => ['description' => '小休状态码。', 'type' => 'string', 'example' => 'Customized'],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'OutboundScenario' => ['description' => '是否为场外模式。', 'type' => 'boolean', 'example' => 'false'],
                                            'UserState' => ['description' => '坐席状态。', 'type' => 'string', 'example' => 'Dialing'],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '签入的技能组列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skill@ccc-test'],
                                            ],
                                        ],
                                    ],
                                    'ContextId' => ['description' => '上下文ID。', 'type' => 'integer', 'format' => 'int64', 'example' => '123456'],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '分配电话',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"93CDC17E-3E8A-48F2-99E5-FA2E238DE8B4\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"CallContext\\": {\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"ChannelContexts\\": [\\n        {\\n          \\"ReleaseInitiator\\": \\"1390501****\\",\\n          \\"ChannelState\\": \\"ANSWERED\\",\\n          \\"Destination\\": \\"1390501****\\",\\n          \\"UserId\\": \\"invoker@ccc-test\\",\\n          \\"Timestamp\\": 1609225718295,\\n          \\"ReleaseReason\\": \\"无\\",\\n          \\"CallType\\": \\"OUTBOUND\\",\\n          \\"JobId\\": \\"job-6573574060089****\\",\\n          \\"ChannelId\\": \\"ch:user:1390501****->8032****:1609138902226:job-653821410368****\\",\\n          \\"Originator\\": \\"0830019****\\",\\n          \\"UserExtension\\": \\"8059****\\",\\n          \\"ChannelVariables\\": \\"a=b;c=d;\\"\\n        }\\n      ]\\n    },\\n    \\"UserContext\\": {\\n      \\"Extension\\": \\"0830019****\\",\\n      \\"WorkMode\\": \\"ON_SITE\\",\\n      \\"DeviceId\\": \\"device-xxxx\\",\\n      \\"JobId\\": \\"job-6573574060089****\\",\\n      \\"UserId\\": \\"user@ccc-test\\",\\n      \\"BreakCode\\": \\"Customized\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"OutboundScenario\\": false,\\n      \\"UserState\\": \\"Dialing\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skill@ccc-test\\"\\n      ]\\n    },\\n    \\"ContextId\\": 123456\\n  }\\n}","type":"json"}]',
        ],
        'ClaimChat' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => ['operationType' => 'update'],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '按技能组ID过滤。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'skillgroup@ccc-test'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '话务ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'chat-65382141036853491'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BC976D32-AC4C-4E0F-8AA9-F4BC6C4E2B3E'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'ContextId' => ['description' => '系统自增ID，客户无需关心。', 'type' => 'integer', 'format' => 'int64', 'example' => '123456789'],
                                    'UserContext' => [
                                        'description' => '坐席上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'Heartbeat' => ['description' => '上次收到坐席心跳的时间，格式为 Unix 时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8032****'."\n"],
                                            'WorkMode' => ['description' => '工作模式。Chat场景无需关心。'."\n"
                                                ."\n"
                                                .'枚举值：'."\n"
                                                .'- ON_SITE：场内模式。'."\n"
                                                .'- OFF_SITE：场外模式。'."\n"
                                                .'- OFFICE_PHONE：办公电话模式。', 'type' => 'string', 'example' => 'ON_SITE'],
                                            'DeviceId' => ['description' => '设备 ID。', 'type' => 'string', 'example' => 'CCC-169.254.165.2-browser125.0.0-bs48b41903450e6c8'],
                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'userId@ccc-test'],
                                            'Reserved' => ['description' => '坐席最近一次被预定的时间，格式为 Unix 时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => 'false'],
                                            'BreakCode' => ['description' => '小休状态码。', 'type' => 'string', 'example' => 'Warm-up'],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'OutboundScenario' => ['description' => '仅外呼场景。Chat业务无需关心。', 'type' => 'boolean', 'example' => 'false'],
                                            'DeviceState' => ['description' => '设备状态。', 'type' => 'string', 'example' => 'ONLINE'],
                                            'Mobile' => ['description' => '坐席的个人电话号码。Chat场景无需关心。', 'type' => 'string', 'example' => '18******102'],
                                            'JobId' => ['description' => '话务ID。', 'type' => 'string', 'example' => 'chat-65382141036853491'."\n"],
                                            'UserState' => ['description' => '座席状态。'."\n"
                                                ."\n"
                                                .'枚举值：'."\n"
                                                .'- READY：空闲。'."\n"
                                                .'- WORKING：话后处理中。'."\n"
                                                .'- BREAK：小休。'."\n"
                                                .'- OFFLINE：离线。'."\n"
                                                .'- TALKING：聊天中。'."\n"
                                                .'- RINGING：聊天进线中。', 'type' => 'string', 'example' => 'TALKING'],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '坐席签入的技能组 ID 列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '技能组 ID。', 'type' => 'string', 'example' => 'skg-default@ccc-test'],
                                            ],
                                        ],
                                    ],
                                    'ChatContexts' => [
                                        'description' => '会话上下文环境。',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'JobId' => ['description' => '话务ID。', 'type' => 'string', 'example' => 'chat-65382141036853491'."\n"],
                                                'ChatType' => ['description' => '会话类型。', 'type' => 'string', 'example' => 'INBOUND'],
                                                'CallVariables' => ['description' => '随路数据。', 'type' => 'string', 'example' => '无'],
                                                'AccessChannelId' => ['description' => '网络业务渠道ID。', 'type' => 'string', 'example' => '226****-cbb6-****-8fea-1e71baf7bfa7'],
                                                'AccessChannelType' => ['description' => '网络业务渠道类型。', 'type' => 'string', 'example' => 'Web'],
                                                'AccessChannelName' => ['description' => '网络业务渠道名字。', 'type' => 'string', 'example' => '测试渠道'],
                                                'BeingAssigned' => ['description' => '会话是否已分配坐席。', 'type' => 'boolean', 'example' => 'true'],
                                            ],
                                            'description' => '',
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null.', 'description' => ''],
                ],
                404 => [
                    ['errorCode' => 'NotExists.ChannelId', 'errorMessage' => 'The specified channel %s does not exist in call %s.', 'description' => '通话中不存在指定的Channel信息。'],
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.JobId', 'errorMessage' => 'The call %s does not exist.', 'description' => '指定的通话信息不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.CTI', 'errorMessage' => 'An internal CTI service error occurred.', 'description' => ''],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"BC976D32-AC4C-4E0F-8AA9-F4BC6C4E2B3E\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"ContextId\\": 123456789,\\n    \\"UserContext\\": {\\n      \\"Heartbeat\\": 1609136956378,\\n      \\"Extension\\": \\"8032****\\\\n\\",\\n      \\"WorkMode\\": \\"ON_SITE\\",\\n      \\"DeviceId\\": \\"CCC-169.254.165.2-browser125.0.0-bs48b41903450e6c8\\",\\n      \\"UserId\\": \\"userId@ccc-test\\",\\n      \\"Reserved\\": 0,\\n      \\"BreakCode\\": \\"Warm-up\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"OutboundScenario\\": false,\\n      \\"DeviceState\\": \\"ONLINE\\",\\n      \\"Mobile\\": \\"18******102\\",\\n      \\"JobId\\": \\"chat-65382141036853491\\\\n\\",\\n      \\"UserState\\": \\"TALKING\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skg-default@ccc-test\\"\\n      ]\\n    },\\n    \\"ChatContexts\\": [\\n      {\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"JobId\\": \\"chat-65382141036853491\\\\n\\",\\n        \\"ChatType\\": \\"INBOUND\\",\\n        \\"CallVariables\\": \\"无\\",\\n        \\"AccessChannelId\\": \\"226****-cbb6-****-8fea-1e71baf7bfa7\\",\\n        \\"AccessChannelType\\": \\"Web\\",\\n        \\"AccessChannelName\\": \\"测试渠道\\",\\n        \\"BeingAssigned\\": true\\n      }\\n    ]\\n  }\\n}","type":"json"}]',
            'title' => '认领聊天',
            'summary' => '调用ClaimChat认领指定实例下指定话务ID对应的聊天。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'CoachCall' => [
            'summary' => '调用CoachCall辅导指定实例下指定通话ID对应的通话中的指定坐席，辅导过程中被辅导坐席可以听到辅导者的声音，客户无法听到辅导者的声音。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccBCFPY3'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '发起辅导的坐席ID。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '设备ID，无意义，可以随便填写。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'device'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-65382141036853491'],
                ],
                [
                    'name' => 'CoachedUserId',
                    'in' => 'query',
                    'schema' => ['description' => '被辅导的坐席ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'coached-agent@ccc-test'],
                ],
                [
                    'name' => 'TimeoutSeconds',
                    'in' => 'query',
                    'schema' => ['description' => '辅导超时时间，超过指定时间辅导没有建立，则取消辅导操作，此字段选填，默认30，单位秒。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '3600', 'minimum' => '0', 'example' => '30'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'CallContext' => [
                                        'description' => '话务上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'CallType' => [
                                                'description' => '通话类型。',
                                                'type' => 'string',
                                                'enumValueTitles' => [
                                                    'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                    'COACH' => '辅导',
                                                ],
                                                'example' => 'COACH',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'ChannelContexts' => [
                                                'description' => '话务通道列表。',
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '话务通道。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Index' => ['description' => '系统自增ID，客户无需关心。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                        'ReleaseInitiator' => ['description' => '话务通道的挂断方，表示该话务通道是谁首先发起的挂断。', 'type' => 'string', 'example' => '1390501****'],
                                                        'ChannelState' => [
                                                            'description' => '话务通道的状态。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['CREATED' => '已创建', 'ANSWERED' => '已接通', 'RELEASED' => '已挂断', 'RETIRED' => '已失效', 'EARLY_MEDIA' => '早媒体阶段', 'NONE' => '初始状态', 'RINGING' => '振铃中'],
                                                            'example' => 'ANSWERED',
                                                        ],
                                                        'Destination' => ['description' => '话务通道的被叫方。', 'type' => 'string', 'example' => '1390501****'],
                                                        'UserId' => ['description' => '话务通道关联的坐席ID，如果是客户的话务通道，该字段为空。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                        'ChannelFlags' => [
                                                            'description' => '话务通道标志。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['COACHING' => '辅导中', 'MONITORING' => '监听中', 'MONITORED' => '被监听', 'COACHED' => '被辅导', 'HOLD' => '保持', 'MUTED' => '静音'],
                                                            'example' => 'COACHING',
                                                        ],
                                                        'SkillGroupId' => ['description' => '话务通道关联的技能组ID，呼入场景下，关联的技能组ID由IVR中转人工模块配置的技能组决定，呼出场景下，关联的技能组ID为座席签入的第一个技能组的ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                        'Timestamp' => ['description' => '话务通道最近一次状态变化的时间戳，格式是Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609138903315'],
                                                        'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '404 - No destination'],
                                                        'CallType' => [
                                                            'description' => '话务通道的通话类型。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => [
                                                                'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                                'COACH' => '辅导',
                                                            ],
                                                            'example' => 'COACH',
                                                        ],
                                                        'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                                        'ChannelId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => 'ch:user:1390501****->8032****:1609138902226:job-653821410368****'],
                                                        'UserExtension' => ['description' => '话务通道关联的坐席的分机号。', 'type' => 'string', 'example' => '8032****'],
                                                        'Originator' => ['description' => '话务通道的主叫方。', 'type' => 'string', 'example' => '0830019****'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'UserContext' => [
                                        'description' => '坐席上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8032****'],
                                            'Heartbeat' => ['description' => '上次收到坐席心跳的时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'WorkMode' => [
                                                'description' => '工作模式。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                'example' => 'ON_SITE',
                                            ],
                                            'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                            'Reserved' => ['description' => '坐席最近一次被预定的时间，被预定意味着马上将有来电分配给该坐席，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956370'],
                                            'BreakCode' => [
                                                'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                                'example' => 'Warm-up',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            'DeviceState' => [
                                                'description' => 'SIP话机设备的状态，如果未注册SIP话机，则状态为UNREGISTERED（未注册），如过SIP话机注册过但是不在线，则状态为OFFLINE（离线），如果SIP话机注册过并且在线则为ONLINE（在线）。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['UNREGISTERED' => '未注册', 'OFFLINE' => '离线', 'ONLINE' => '在线'],
                                                'example' => 'UNREGISTERED',
                                            ],
                                            'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1324730****'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'UserState' => [
                                                'description' => '座席状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                                'example' => 'TALKING',
                                            ],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '坐席签入的技能组ID列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'InvalidOperation.DeviceState', 'errorMessage' => 'The operation is not allowed. Device state (%s) does not meet expectations (%s).', 'description' => '非法操作。 设备状态不符合预期。'],
                    ['errorCode' => 'InvalidOperation.UserState', 'errorMessage' => 'The operation is not allowed. User state (%s) does not meet expectations (%s).', 'description' => '非法操作，用户状态不符合预期。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'UserBusy', 'errorMessage' => 'The user %s you called was busy. Please try again later.', 'description' => '您呼叫的用户正忙，请稍后再试。'],
                ],
                403 => [
                    ['errorCode' => 'Permission.Common', 'errorMessage' => 'You have no permission to access. %s', 'description' => '您无权进行访问。'],
                ],
                [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.JobId', 'errorMessage' => 'The call %s does not exist.', 'description' => '指定的通话信息不存在。'],
                    ['errorCode' => 'NotExists.UserId', 'errorMessage' => 'The user %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的用户。'],
                ],
            ],
            'title' => '辅导通话',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2024-01-11T08:11:36.000Z', 'description' => '请求参数发生变更、响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'CoachCall'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"CallContext\\": {\\n      \\"CallType\\": \\"COACH\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"ChannelContexts\\": [\\n        {\\n          \\"Index\\": 1,\\n          \\"ReleaseInitiator\\": \\"1390501****\\",\\n          \\"ChannelState\\": \\"ANSWERED\\",\\n          \\"Destination\\": \\"1390501****\\",\\n          \\"UserId\\": \\"agent@ccc-test\\",\\n          \\"ChannelFlags\\": \\"COACHING\\",\\n          \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n          \\"Timestamp\\": 1609138903315,\\n          \\"ReleaseReason\\": \\"404 - No destination\\",\\n          \\"CallType\\": \\"COACH\\",\\n          \\"JobId\\": \\"job-6538214103685****\\",\\n          \\"ChannelId\\": \\"ch:user:1390501****->8032****:1609138902226:job-653821410368****\\",\\n          \\"UserExtension\\": \\"8032****\\",\\n          \\"Originator\\": \\"0830019****\\"\\n        }\\n      ]\\n    },\\n    \\"UserContext\\": {\\n      \\"Extension\\": \\"8032****\\",\\n      \\"Heartbeat\\": 1609136956378,\\n      \\"WorkMode\\": \\"ON_SITE\\",\\n      \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n      \\"UserId\\": \\"agent@ccc-test\\",\\n      \\"Reserved\\": 1609136956370,\\n      \\"BreakCode\\": \\"Warm-up\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"OutboundScenario\\": false,\\n      \\"DeviceState\\": \\"UNREGISTERED\\",\\n      \\"Mobile\\": \\"1324730****\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"UserState\\": \\"TALKING\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skillgroup1@ccc-test\\"\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <CallContext>\\n        <InstanceId>ccc-test</InstanceId>\\n        <CallType>OUTBOUND</CallType>\\n        <JobId>job-65382141036853491</JobId>\\n        <ChannelContexts>\\n            <Destination>139xxxx0501</Destination>\\n            <ChannelState>CREATED</ChannelState>\\n            <ReleaseInitiator>139xxxx0501</ReleaseInitiator>\\n            <CallType>OUTBOUND</CallType>\\n            <Index>1</Index>\\n            <AssociatedData>无</AssociatedData>\\n            <SkillGroupId>skg-default@ccc-test</SkillGroupId>\\n            <ChannelId>ch:user:139xxxx0501-&gt;8032xxxx:1609138902226:job-65382141036853491</ChannelId>\\n            <Timestamp>1609138903315</Timestamp>\\n            <ReleaseReason>404 - No destination</ReleaseReason>\\n            <Originator>083xxxx0019</Originator>\\n            <ChannelFlags>COACHING</ChannelFlags>\\n            <UserId>user-test@ccc-test</UserId>\\n            <UserExtension>8032xxxx</UserExtension>\\n            <JobId>job-65382141036853491</JobId>\\n        </ChannelContexts>\\n    </CallContext>\\n    <UserContext>\\n        <UserState>BREAK</UserState>\\n        <InstanceId>ccc-test</InstanceId>\\n        <BreakCode>Warm-up</BreakCode>\\n        <DeviceId>ACC-YUNBS-1.0.10-b18bp53c1736c2914176a801ei90</DeviceId>\\n        <OutboundScenario>false</OutboundScenario>\\n        <Mobile>86-132xxxx4730</Mobile>\\n        <Uri>无</Uri>\\n        <Extension>8032xxxx</Extension>\\n        <DeviceState>UNREGISTERED</DeviceState>\\n        <UserId>user-test@ccc-test</UserId>\\n        <Heartbeat>1609136956378</Heartbeat>\\n        <JobId>job-65382141036853491</JobId>\\n        <WorkMode>ON_SITE</WorkMode>\\n        <Reserved>1609136956370</Reserved>\\n        <SignedSkillGroupIdList>[\\"skg-test1@ccc-test\\",\\"skg-test2@ccc-test\\"]</SignedSkillGroupIdList>\\n    </UserContext>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'CommitContactFlow' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccTPIKHY'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'ContactFlowId',
                    'in' => 'query',
                    'schema' => ['description' => '联系流ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '7d706489-d06d-4a92-8666-8c9dba2c5cb1'],
                ],
                [
                    'name' => 'Definition',
                    'in' => 'query',
                    'schema' => ['description' => 'IVR的定义。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '{"activities":[{"type":"INCOMING_CALL","id":"e98f0d47","name":"开始","properties":{"position":{"x":263,"y":164}},"events":[{"event":"complete","next":"2d3ad2c2","edgeId":"41f7dbd0"}],"nodeIndex":0},{"type":"HANGUP","id":"bd4f37e2","name":"挂机","properties":{"position":{"x":765,"y":185}},"events":[{"event":"complete","next":null}],"nodeIndex":999},{"type":"PLAY_SAY","id":"2d3ad2c2","name":"放音","properties":{"say":"您好，欢迎来到云联络中心。","audioResourceId":"","position":{"x":485.5,"y":153.5},"audioType":"tts","audioInterrupt":false},"events":[{"event":"complete","next":"bd4f37e2","edgeId":"e1af4f1f"}],"nodeIndex":1}],"description":""}'],
                ],
                [
                    'name' => 'Description',
                    'in' => 'query',
                    'schema' => ['description' => '版本描述。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'DraftId',
                    'in' => 'query',
                    'schema' => ['description' => '草稿ID，当前联系流对应的草稿版本ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'b28f74ca-5846-4496-8bbd-34fb1750798c'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '937617D5-01E9-5A39-B52D-15D5C143260C'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '提交联系流',
            'summary' => '提交联系流。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"937617D5-01E9-5A39-B52D-15D5C143260C\\"\\n}","type":"json"}]',
        ],
        'CompleteAttendedTransfer' => [
            'summary' => '调用CompleteAttendedTransfer完成咨询转。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccBCFPY3'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '发起咨询转接的坐席ID。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '设备ID，无意义，可以随便填写。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'device'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-6538214103685****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'ContextId' => ['description' => '系统自增ID，客户无需关心。', 'type' => 'integer', 'format' => 'int64', 'example' => '103652'],
                                    'CallContext' => [
                                        'description' => '话务上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'CallType' => [
                                                'description' => '通话类型。',
                                                'type' => 'string',
                                                'enumValueTitles' => [
                                                    'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                    'COACH' => '辅导',
                                                ],
                                                'example' => 'OUTBOUND',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'ChannelContexts' => [
                                                'description' => '话务通道列表。',
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '话务通道。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Index' => ['description' => '系统自增ID，客户不用关注。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                                        'ReleaseInitiator' => ['description' => '话务通道的挂断方，表示该话务通道是谁首先发起的挂断。', 'type' => 'string', 'example' => '1390501****'],
                                                        'ChannelState' => [
                                                            'description' => '话务通道的状态。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['CREATED' => '已创建', 'ANSWERED' => '已接通', 'RELEASED' => '已挂断', 'RETIRED' => '已失效', 'EARLY_MEDIA' => '早媒体阶段', 'NONE' => '初始状态', 'RINGING' => '振铃中'],
                                                            'example' => 'ANSWERED',
                                                        ],
                                                        'Destination' => ['description' => '话务通道的被叫方。', 'type' => 'string', 'example' => '1390501****'],
                                                        'UserId' => ['description' => '话务通道关联的坐席ID，如果是客户的话务通道，该字段为空。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                        'ChannelFlags' => [
                                                            'description' => '话务通道标志。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['COACHING' => '辅导中', 'MONITORING' => '监听中', 'MONITORED' => '被监听', 'COACHED' => '被辅导', 'HOLD' => '保持', 'MUTED' => '静音'],
                                                            'example' => 'MONITORING',
                                                        ],
                                                        'SkillGroupId' => ['description' => '话务通道关联的技能组ID，呼入场景下，关联的技能组ID由IVR中转人工模块配置的技能组决定，呼出场景下，关联的技能组ID为座席签入的第一个技能组的ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                        'Timestamp' => ['description' => '话务通道最近一次状态变化的时间戳，格式是Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609138903315'],
                                                        'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '404 - No destination'],
                                                        'CallType' => [
                                                            'description' => '话务通道的通话类型。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => [
                                                                'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                                'COACH' => '辅导',
                                                            ],
                                                            'example' => 'OUTBOUND',
                                                        ],
                                                        'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                                        'ChannelId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => 'ch:user:1390501****->8032****:1609138902226:job-653821410368****'],
                                                        'UserExtension' => ['description' => '话务通道关联的坐席的分机号。', 'type' => 'string', 'example' => '8032****'],
                                                        'Originator' => ['description' => '话务通道的主叫方。', 'type' => 'string', 'example' => '0830019****'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'UserContext' => [
                                        'description' => '坐席上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8032****'],
                                            'Heartbeat' => ['description' => '上次收到坐席心跳的时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'WorkMode' => [
                                                'description' => '工作模式。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                'example' => 'ON_SITE',
                                            ],
                                            'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'."\n"],
                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                            'Reserved' => ['description' => '坐席最近一次被预定的时间，被预定意味着马上将有来电分配给该坐席，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'BreakCode' => [
                                                'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                                'example' => 'Warm-up',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1324730****'],
                                            'JobId' => ['description' => '在呼叫状态时的通话ID。', 'type' => 'string', 'example' => 'job-65382141036853491'],
                                            'UserState' => [
                                                'description' => '座席状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                                'example' => 'TALKING',
                                            ],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '坐席签入的技能组ID列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'InvalidOperation.ChannelState', 'errorMessage' => 'The operation is not allowed. Channel stats (%s) does not meet expectations (%s).', 'description' => ''],
                    ['errorCode' => 'InvalidOperation.UserState', 'errorMessage' => 'The operation is not allowed. User state (%s) does not meet expectations (%s).', 'description' => '非法操作，用户状态不符合预期。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.ChannelId', 'errorMessage' => 'The specified channel %s does not exist in call %s.', 'description' => '通话中不存在指定的Channel信息。'],
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.JobId', 'errorMessage' => 'The call %s does not exist.', 'description' => '指定的通话信息不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.CTI', 'errorMessage' => 'An internal CTI service error occurred. %s', 'description' => '内部CTI服务错误。'],
                ],
            ],
            'title' => '完成咨询转接',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-10-26T08:13:48.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'CompleteAttendedTransfer'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"ContextId\\": 103652,\\n    \\"CallContext\\": {\\n      \\"CallType\\": \\"OUTBOUND\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"ChannelContexts\\": [\\n        {\\n          \\"Index\\": 10,\\n          \\"ReleaseInitiator\\": \\"1390501****\\",\\n          \\"ChannelState\\": \\"ANSWERED\\",\\n          \\"Destination\\": \\"1390501****\\",\\n          \\"UserId\\": \\"agent@ccc-test\\",\\n          \\"ChannelFlags\\": \\"MONITORING\\",\\n          \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n          \\"Timestamp\\": 1609138903315,\\n          \\"ReleaseReason\\": \\"404 - No destination\\",\\n          \\"CallType\\": \\"OUTBOUND\\",\\n          \\"JobId\\": \\"job-6538214103685****\\",\\n          \\"ChannelId\\": \\"ch:user:1390501****->8032****:1609138902226:job-653821410368****\\",\\n          \\"UserExtension\\": \\"8032****\\",\\n          \\"Originator\\": \\"0830019****\\"\\n        }\\n      ]\\n    },\\n    \\"UserContext\\": {\\n      \\"Extension\\": \\"8032****\\",\\n      \\"Heartbeat\\": 1609136956378,\\n      \\"WorkMode\\": \\"ON_SITE\\",\\n      \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\\\n\\",\\n      \\"UserId\\": \\"agent@ccc-test\\",\\n      \\"Reserved\\": 1609136956378,\\n      \\"BreakCode\\": \\"Warm-up\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"OutboundScenario\\": false,\\n      \\"Mobile\\": \\"1324730****\\",\\n      \\"JobId\\": \\"job-65382141036853491\\",\\n      \\"UserState\\": \\"TALKING\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skillgroup1@ccc-test\\"\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <UserContext>\\n        <UserState>BREAK</UserState>\\n        <InstanceId>ccc-test</InstanceId>\\n        <DeviceId>ACC-YUNBS-1.0.10-b18bp53c1736c2914176a801ei90</DeviceId>\\n        <BreakCode>Warm-up</BreakCode>\\n        <OutboundScenario>false</OutboundScenario>\\n        <Mobile>86-132xxxx4730</Mobile>\\n        <SignedSkillGroupIdList>[\\"skg-test1@ccc-test\\",\\"skg-test2@ccc-test\\"]</SignedSkillGroupIdList>\\n        <Extension>80326034</Extension>\\n        <UserId>user-test@ccc-test</UserId>\\n        <Heartbeat>1609136956378</Heartbeat>\\n        <WorkMode>ON_SITE</WorkMode>\\n        <JobId>job-65382141036853491</JobId>\\n        <Reserved>1609136956378</Reserved>\\n    </UserContext>\\n    <CallContext>\\n        <InstanceId>ccc-test</InstanceId>\\n        <CallType>OUTBOUND</CallType>\\n        <JobId>job-65382141036853491</JobId>\\n        <ChannelContexts>\\n            <Destination>139xxxx0501</Destination>\\n            <ChannelState>CREATED</ChannelState>\\n            <ReleaseInitiator>139xxxx0501</ReleaseInitiator>\\n            <CallType>OUTBOUND</CallType>\\n            <Index>10</Index>\\n            <SkillGroupId>skg-default@ccc-test</SkillGroupId>\\n            <AssociatedData>无</AssociatedData>\\n            <ChannelId>ch:user:139xxxx0501-&gt;80326034:1609138902226:job-65382141036853491</ChannelId>\\n            <Timestamp>1609138903315</Timestamp>\\n            <ReleaseReason>404 - No destination</ReleaseReason>\\n            <Originator>083xxxx0019</Originator>\\n            <ChannelFlags>MONITORING</ChannelFlags>\\n            <UserId>user-test@ccc-test</UserId>\\n            <UserExtension>80326034</UserExtension>\\n            <JobId>job-65382141036853491</JobId>\\n        </ChannelContexts>\\n    </CallContext>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'CreateAudioFile' => [
            'summary' => '调用CreateAudioFile在指定实例下创建一个音频资源，创建好的音频资源可以在实例中应用，比如在IVR放音时可以选择创建好的音频文件。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccKYIENB'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'Name',
                    'in' => 'query',
                    'schema' => ['description' => '音频展示名，长度为1-32的字符。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '欢迎语'],
                ],
                [
                    'name' => 'AudioFileName',
                    'in' => 'query',
                    'schema' => ['description' => '音频文件名称，长度为1-32个字符。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'test-file.wav'],
                ],
                [
                    'name' => 'OssFileKey',
                    'in' => 'query',
                    'schema' => ['description' => 'OSS文件的Key，由GetAudioFileUploadParameters接口返回。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test/test-file.wav'],
                ],
                [
                    'name' => 'Usage',
                    'in' => 'query',
                    'schema' => ['description' => '音频文件用途，默认为General（用于IVR等场景）, 其他可选值为HoldMusic（通话保持等待音）。', 'type' => 'string', 'required' => false, 'example' => 'General'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Data' => ['description' => '数据，音频资源的ID，唯一标识一个音频资源。', 'type' => 'string', 'example' => '2301b83f-1f9f-491e-9f97-2f832ed92f0b'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '94E29B9B-DBC6-5951-B3DD-C85C1BDF20ED'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '创建音频文件',
            'changeSet' => [
                ['createdAt' => '2023-11-22T01:05:25.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'CreateAudioFile'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Data\\": \\"2301b83f-1f9f-491e-9f97-2f832ed92f0b\\",\\n  \\"RequestId\\": \\"94E29B9B-DBC6-5951-B3DD-C85C1BDF20ED\\"\\n}","type":"json"}]',
        ],
        'CreateCallSummary' => [
            'summary' => '使用CreateCallSummary创建会话小结。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccBCFPY3'],
            ],
            'parameters' => [
                [
                    'name' => 'CustomerId',
                    'in' => 'query',
                    'schema' => ['title' => '客户ID', 'description' => '客户ID', 'type' => 'string', 'required' => false, 'example' => '51e155ce-3747-*****-b402-13c69597b920'],
                ],
                [
                    'name' => 'Context',
                    'in' => 'query',
                    'schema' => ['title' => 'summary信息', 'description' => 'summary信息', 'type' => 'string', 'required' => false, 'example' => '{"summaryTitle":"标题","summaryContent":"内容","keywords":"关键信息"}'],
                ],
                [
                    'name' => 'ContactId',
                    'in' => 'query',
                    'schema' => ['title' => '会话ID', 'description' => '会话ID', 'type' => 'string', 'required' => false, 'example' => 'job-522327189435260928'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'CreateTicketResponse',
                        'description' => 'CreateTicketResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => ['description' => '数据，小结ID。', 'type' => 'string', 'example' => 'c58b9719-3bc3-441d-a4d3-fc0309ef7066'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '8707EB29-BAED-4302-B999-40BA61877437'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '创建会话小结',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": \\"c58b9719-3bc3-441d-a4d3-fc0309ef7066\\",\\n  \\"RequestId\\": \\"8707EB29-BAED-4302-B999-40BA61877437\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
        ],
        'CreateCallTags' => [
            'summary' => '调用CreateCallTags在指定实例下创建多个号码标签。',
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'CallTagNameList',
                    'in' => 'query',
                    'schema' => ['description' => '号码标签名称列表，格式为JSON数组的字符串，数组元素是待创建的号码标签名称，号码标签名称的长度要求1-10个字符。', 'type' => 'string', 'required' => true, 'example' => '["TagA","TagB"]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => 'Schema of Response',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Data' => [
                                'description' => '创建失败的号码标签列表。',
                                'type' => 'array',
                                'items' => [
                                    'description' => '创建失败的号码标签信息。',
                                    'type' => 'object',
                                    'properties' => [
                                        'Item' => ['description' => '创建失败的号码标签的名称。', 'type' => 'string', 'example' => 'TagC'],
                                        'Reason' => [
                                            'description' => '号码标签创建失败原因。',
                                            'type' => 'string',
                                            'enumValueTitles' => ['CALL_TAG_NAME_DUPLICATED' => '传入的列表中存在重复项', 'CALL_TAG_NAME_INSERT_DUPLICATED' => '后台写入号码标签时存在重复项', 'CALL_TAG_NAME_ILLEGAL' => '传入的列表中存在格式不合法的号码标签'],
                                            'example' => 'CALL_TAG_NAME_DUPLICATED',
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => '该参数不能为null值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'LimitExceed.CallTagsPerInstance', 'errorMessage' => 'The total number of call tag of the instance exceeds the limit %s.', 'description' => '号码标签数量超出单个实例的上限阈值。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.DB', 'errorMessage' => 'An internal DB service error occurred. %s', 'description' => '内部数据服务错误。'],
                ],
            ],
            'title' => '创建多个号码标签',
            'changeSet' => [
                ['createdAt' => '2022-02-24T13:00:36.000Z', 'description' => 'OpenAPI 下线'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'CreateCallTags'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Data\\": [\\n    {\\n      \\"Item\\": \\"TagC\\",\\n      \\"Reason\\": \\"CALL_TAG_NAME_DUPLICATED\\"\\n    }\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <Item>TagA</Item>\\n    <Reason>CUSTOM_NUMBER_DUPLICATED</Reason>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'CreateCampaign' => [
            'summary' => '调用CreateCampaign在指定实例下创建预测式外呼活动。',
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccQFUGXR'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'CaseList',
                    'in' => 'query',
                    'style' => 'json',
                    'schema' => [
                        'description' => '预测式外呼名单列表，不能与CaseFileKey（从文件导入）同时使用，文件导入和列表导入只能选择一种。'."\n",
                        'type' => 'array',
                        'items' => [
                            'description' => '预测式外呼名单。',
                            'type' => 'object',
                            'properties' => [
                                'ReferenceId' => ['description' => '业务ID，客户业务系统标识，用于集成场景。', 'type' => 'string', 'required' => false, 'example' => '01'],
                                'PhoneNumber' => ['description' => '联系人电话号码。', 'type' => 'string', 'required' => false, 'example' => '1888888888'],
                                'CustomVariables' => ['description' => '客户自定义变量，格式为JSON对象，对象最多包含10个属性，每个属性的名称和值均由客户自定义。', 'type' => 'string', 'required' => false, 'example' => '{"name":"customer","客户标签":"tag"}'],
                            ],
                            'required' => false,
                        ],
                        'required' => false,
                    ],
                ],
                [
                    'name' => 'QueueId',
                    'in' => 'query',
                    'schema' => ['description' => '预测式外呼活动关联的技能组ID。', 'type' => 'string', 'required' => true, 'example' => 'skillgroup@ccc-test'],
                ],
                [
                    'name' => 'Name',
                    'in' => 'query',
                    'schema' => ['description' => '预测式外呼活动名称。', 'type' => 'string', 'required' => true, 'example' => 'test-campaign'],
                ],
                [
                    'name' => 'CaseFileKey',
                    'in' => 'query',
                    'schema' => ['description' => '预测式外呼名单文件，是一个OSS对象的Key，通过GetCaseFileUploadUrl接口获取。', 'type' => 'string', 'required' => false, 'example' => 'ccc-test/namelist.csv'],
                ],
                [
                    'name' => 'ContactFlowId',
                    'in' => 'query',
                    'schema' => ['description' => '预测式外呼活动关联的联系流ID。', 'type' => 'string', 'required' => true, 'example' => 'c1f2bc75-422e-43c7-9c9d9d95633a'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '预测式外呼活动开始时间，格式为Unix时间戳，单位毫秒。', 'type' => 'string', 'required' => true, 'example' => '1634140800000'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '预测式外呼活动结束时间，格式为Unix时间戳，单位毫秒。', 'type' => 'string', 'required' => true, 'example' => '1634313600000'],
                ],
                [
                    'name' => 'CallableTime',
                    'in' => 'query',
                    'schema' => ['description' => '预测式外呼活动的可外呼时段，格式为JSON对象，对象包含两个属性，beginTime和EndTime，例如：[{"beginTime":"00:00:00","endTime":"23:00:00" }]。', 'type' => 'string', 'required' => true, 'example' => '[{"beginTime":"00:00:00","endTime":"23:00:00" }]'],
                ],
                [
                    'name' => 'StrategyType',
                    'in' => 'query',
                    'schema' => [
                        'description' => '预测式外呼活动的策略模式。'."\n",
                        'type' => 'string',
                        'required' => true,
                        'enumValueTitles' => ['PACING' => '固定比例外呼，外呼数量=空闲坐席*比例。', 'PID' => '系统基于PID控制策略，自动调整外呼电话数量。'],
                        'example' => 'PACING',
                        'enum' => ['SP', 'PID', 'PACING', 'ASAP', 'CUSTOMIZED'],
                    ],
                ],
                [
                    'name' => 'StrategyParameters',
                    'in' => 'query',
                    'schema' => ['description' => '预测式外呼活动的策略参数，PID策略下的格式参数示例：{"abandonRate":"5","historicalConnectedRate":"35"}，PACING策略下的格式参数示例：{"ratio":1}。abandonRate表示期望呼损率，historicalConnectedRate表示历史参考接通率，ratio表示固定外呼比例。', 'type' => 'string', 'required' => true, 'example' => '{"ratio":1}'],
                ],
                [
                    'name' => 'MaxAttemptCount',
                    'in' => 'query',
                    'schema' => ['description' => '预测式外呼活动的最大尝试次数，表示当活动的号码呼叫失败时，最多重呼几次。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'example' => '1'],
                ],
                [
                    'name' => 'MinAttemptInterval',
                    'in' => 'query',
                    'schema' => ['description' => '预测式外呼活动的最小重呼间隔，表示失败重呼时的最小间隔，单位分钟。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'example' => '1'],
                ],
                [
                    'name' => 'Simulation',
                    'in' => 'query',
                    'schema' => ['description' => '是否是模拟活动，用于测试，普通客户无需关心。', 'type' => 'boolean', 'required' => false, 'example' => '无', 'default' => 'false'],
                ],
                [
                    'name' => 'SimulationParameters',
                    'in' => 'query',
                    'schema' => ['description' => '模拟参数，用于测试，普通客户无需关心。', 'type' => 'string', 'required' => false, 'example' => '无'],
                ],
                [
                    'name' => 'ExecutingUntilTimeout',
                    'in' => 'query',
                    'schema' => ['description' => '是否在活动到期前保持执行状态。默认值fasle，当活动的所有联系人都呼叫完成后，活动会自动变为已完成状态；如果为True，当活动的所有联系人都呼叫完成后，活动不会自动变成已完成状态，仍是执行中状态，可以继续像活动中追加联系人，进而继续进行拨打，直到任务到期或手动终止。', 'type' => 'boolean', 'required' => false, 'example' => 'false'],
                ],
                [
                    'name' => 'FlashSmsParameters',
                    'in' => 'query',
                    'schema' => ['title' => '闪信参数', 'description' => '闪信参数', 'type' => 'string', 'required' => false, 'example' => '{"applicationId":"08e6b63a-****-****-****-689a288cdbb5","templateId":"325"}'],
                ],
                [
                    'name' => 'NumberList',
                    'in' => 'query',
                    'style' => 'json',
                    'schema' => [
                        'title' => '主叫号码列表',
                        'description' => '主叫号码列表',
                        'type' => 'array',
                        'items' => ['title' => '号码', 'description' => '号码', 'type' => 'string', 'required' => false, 'example' => '01012345678'],
                        'required' => false,
                    ],
                ],
                [
                    'name' => 'InstGroupId',
                    'in' => 'query',
                    'schema' => ['title' => '号码集合ID', 'description' => '号码集合ID', 'type' => 'string', 'required' => false, 'example' => '0d368091-2c70-4d26-979a-6997ddc9c34f'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => 'Schema of Response',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。', 'type' => 'string', 'example' => '7CC6523B-0E51-1B62-8DA5-6A9831CAE315'],
                            'Data' => ['title' => 'campaign id', 'description' => '预测式外呼活动ID。', 'type' => 'string', 'example' => 'c58b9719-3bc3-441d-a4d3-fc0309ef7066'],
                            'Code' => ['title' => 'code', 'description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['title' => 'message', 'description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int64', 'example' => '200'],
                        ],
                    ],
                ],
            ],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"RequestId\\": \\"7CC6523B-0E51-1B62-8DA5-6A9831CAE315\\",\\n  \\"Data\\": \\"c58b9719-3bc3-441d-a4d3-fc0309ef7066\\",\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"HttpStatusCode\\": 200\\n}","errorExample":""},{"type":"xml","example":"<CreateCampaignResponse>\\n    <RequestId>7CC6523B-0E51-1B62-8DA5-6A9831CAE315</RequestId>\\n    <CampaignId>6badb397-a8b5-40b6-21019d382a09</CampaignId>\\n    <Code>OK</Code>\\n    <Message>无</Message>\\n    <HttpStatusCode>200</HttpStatusCode>\\n</CreateCampaignResponse>","errorExample":""}]',
            'title' => '创建预测式外呼活动',
            'changeSet' => [
                ['createdAt' => '2021-12-21T04:35:33.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'CreateCampaign'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'CreateChatMediaUrl' => [
            'methods' => ['post', 'get'],
            'schemes' => ['https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'abilityTreeCode' => '263385',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'MimeType',
                    'in' => 'formData',
                    'schema' => ['title' => 'media id', 'description' => 'media id', 'type' => 'string', 'required' => true, 'example' => 'jpg'],
                ],
                [
                    'name' => 'RequestId',
                    'in' => 'formData',
                    'schema' => ['description' => '请求ID。', 'type' => 'string', 'required' => false, 'example' => '9F766284-F103-4298-8EC5-19F9F9BE5522'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'formData',
                    'schema' => ['description' => '云联络中心实例ID', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'GetChatMediaUrlResponse',
                        'description' => 'GetChatMediaUrlResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'MediaId' => ['description' => '媒体ID。', 'type' => 'string', 'example' => '$iAHNCNQCo21wMwMGBAAFAAbaACOEAaQhIH6TAqogDGyb-qD2Hbj0A88AAAGRLKYVnwTOACwwYwcACM8AAAGRLRPynQ'],
                                    'Url' => ['description' => '文件url', 'type' => 'string', 'example' => 'https://ccc-v2-online.oss-cn-shanghai.aliyuncs.com/ccc-test/namelist.csv?Expires=1642067227&OSSAccessKeyId=****&Signature=****'],
                                ],
                            ],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '03C67DAD-EB26-41D8-949D-9B0C470FB716'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码'."\n"
                                ."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '响应参数。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '[\'OFFLINE\', \'BREAK,READY,WORKING\']'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": {\\n    \\"MediaId\\": \\"$iAHNCNQCo21wMwMGBAAFAAbaACOEAaQhIH6TAqogDGyb-qD2Hbj0A88AAAGRLKYVnwTOACwwYwcACM8AAAGRLRPynQ\\",\\n    \\"Url\\": \\"https://ccc-v2-online.oss-cn-shanghai.aliyuncs.com/ccc-test/namelist.csv?Expires=1642067227&OSSAccessKeyId=****&Signature=****\\"\\n  },\\n  \\"RequestId\\": \\"03C67DAD-EB26-41D8-949D-9B0C470FB716\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"[\'OFFLINE\', \'BREAK,READY,WORKING\']\\"\\n  ]\\n}","type":"json"}]',
            'title' => '获取媒体文件上传地址',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'CreateContactFlow' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'Name',
                    'in' => 'query',
                    'schema' => ['description' => '联系流名称。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '默认流程'],
                ],
                [
                    'name' => 'Definition',
                    'in' => 'query',
                    'schema' => ['description' => 'IVR的内容。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '{"activities":[{"type":"INCOMING_CALL","id":"e98f0d47","name":"开始","properties":{"position":{"x":263,"y":164}},"events":[{"event":"complete","next":"2d3ad2c2","edgeId":"41f7dbd0"}],"nodeIndex":0},{"type":"HANGUP","id":"bd4f37e2","name":"挂机","properties":{"position":{"x":765,"y":185}},"events":[{"event":"complete","next":null}],"nodeIndex":999},{"type":"PLAY_SAY","id":"2d3ad2c2","name":"放音","properties":{"say":"您好，欢迎来到云联络中心。","audioResourceId":"","position":{"x":485.5,"y":153.5},"audioType":"tts","audioInterrupt":false},"events":[{"event":"complete","next":"bd4f37e2","edgeId":"e1af4f1f"}],"nodeIndex":1}],"description":""}'],
                ],
                [
                    'name' => 'Description',
                    'in' => 'query',
                    'schema' => ['description' => '版本描述。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '1.0'],
                ],
                [
                    'name' => 'Type',
                    'in' => 'query',
                    'schema' => ['description' => '流程类型。  '."\n"
                        .'主流程：MAIN\\_FLOW  '."\n"
                        .'子流程：SUB\\_FLOW  '."\n"
                        .'满意度流程：SURVEY\\_FLOW', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'MAIN_FLOW'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。'."\n", 'type' => 'string', 'example' => '无'],
                            'Data' => ['description' => 'IVR联系流ID。', 'type' => 'string', 'example' => '78128960-bb00-4ddc-8e82-923a8c5bd22d'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '2778FA12-EDD6-42AA-9B15-AF855072E5E5'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Data\\": \\"78128960-bb00-4ddc-8e82-923a8c5bd22d\\",\\n  \\"RequestId\\": \\"2778FA12-EDD6-42AA-9B15-AF855072E5E5\\"\\n}","type":"json"}]',
            'title' => '创建联系流',
            'summary' => '创建一个IVR流程。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'CreateContactFlow'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'CreateCustomCallTagging' => [
            'summary' => '调用CreateCustomCallTagging在指定实例下创建一个或多个呼入号码标记。',
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => true,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'CustomNumberList',
                    'in' => 'query',
                    'schema' => ['description' => '呼入控制标记列表，格式为JSON数组的字符串，要求数组元素个数范围为1-10000。数组的元素是一个对象，包括以下属性：number（格式要求为4-32位的数字）、description、callTagNameList，其中callTagNameList是一个数组，元素是号码标签，（确保号码标签是已创建的号码标签）。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '[{"number":"1312121****","description":"王先生","callTagNameList":["TagA"]},{"number":"1388888****","description":"张先生","callTagNameList":["TagB"]}]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => 'Schema of Response',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Data' => [
                                'description' => '创建失败的呼入号码标记列表。',
                                'type' => 'array',
                                'items' => [
                                    'description' => '创建失败的呼入号码标记信息。',
                                    'type' => 'object',
                                    'properties' => [
                                        'Item' => ['description' => '创建失败的呼入号码标记的号码。', 'type' => 'string', 'example' => '1312121****'],
                                        'Reason' => [
                                            'description' => '呼入号码标记创建失败原因。',
                                            'type' => 'string',
                                            'enumValueTitles' => ['CUSTOM_NUMBER_ILLEGAL' => '传入的列表中存在格式不合法的号码', 'CUSTOM_NUMBER_DUPLICATED' => '传入的列表中存在重复的号码', 'CUSTOM_NUMBER_ALREADY_EXISTS' => '传入的列表中存在已创建的号码标记', 'CUSTOM_NUMBER_TAG_NOT_EXIST' => '传入的列表中存在未创建的号码标签', 'CUSTOM_NUMBER_INSERT_DUPLICATED' => '后台写入呼入号码标记时存在重复项', 'CUSTOM_NUMBER_TOO_MANY_TAGS' => '传入的列表中存在超出号码标签个数上限的号码'],
                                            'example' => 'CUSTOM_NUMBER_DUPLICATED',
                                        ],
                                    ],
                                    'enumValueTitles' => [],
                                ],
                            ],
                        ],
                        'enumValueTitles' => [],
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => '该参数不能为null值。'],
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.RamId', 'errorMessage' => 'RAM user %s does not exist.', 'description' => '指定的RAM用户不存在。'],
                ],
                409 => [
                    ['errorCode' => 'AlreadyExists.CustomNumber', 'errorMessage' => 'Custom number already exists.', 'description' => '呼入号码标记已存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.DB', 'errorMessage' => 'An internal DB service error occurred. %s', 'description' => '内部数据服务错误。'],
                ],
            ],
            'staticInfo' => [
                'substitutions' => ['CCC::2020-07-01::CreateCustomCallTaggings'],
            ],
            'title' => '创建多个呼入号码标记',
            'changeSet' => [
                ['createdAt' => '2022-02-24T14:31:19.000Z', 'description' => 'OpenAPI 下线'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'CreateCustomCallTagging'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Data\\": [\\n    {\\n      \\"Item\\": \\"1312121****\\",\\n      \\"Reason\\": \\"CUSTOM_NUMBER_DUPLICATED\\"\\n    }\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <Item>TagA</Item>\\n    <Reason>CUSTOM_NUMBER_DUPLICATED</Reason>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'CreateInstance' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'paid',
                'abilityTreeNodes' => ['FEATUREcccTMAX45'],
            ],
            'parameters' => [
                [
                    'name' => 'Name',
                    'in' => 'query',
                    'schema' => ['description' => '实例名称，长度4-32个字符。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '测试实例'],
                ],
                [
                    'name' => 'Description',
                    'in' => 'query',
                    'schema' => ['description' => '实例的描述，长度不超过256个字符。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '云联络中心的测试实例。'],
                ],
                [
                    'name' => 'DomainName',
                    'in' => 'query',
                    'schema' => ['description' => '云联络中心实例的二级域名，即实例ID，全局唯一。长度为4-48个字符，仅可包含大小写英文字母、数字、下划线（_）和短横线（-）。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'NumberList',
                    'in' => 'query',
                    'schema' => ['description' => '待创建的云联络中心实例的号码列表，要求当前账户拥有号码使用权且号码未被其他实例使用。', 'type' => 'string', 'required' => false, 'docRequired' => false, 'example' => '["0830011xxxx", "0830312xxxx"]'],
                ],
                [
                    'name' => 'AdminRamIdList',
                    'in' => 'query',
                    'schema' => ['description' => '作为该云联络中心实例管理员的RAM ID列表，成功创建后，该列表下的RAM ID将自动以管理员的身份导入到新创建的实例中。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '["24861380681070****","105980354482****"]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Data' => ['description' => '数据，返回的是后台创建实例的工作流的ID。', 'type' => 'string', 'example' => '75c1346c-1dc2-4ed8-973f-edf8b1e5fe77'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '2778FA12-EDD6-42AA-9B15-AF855072E5E5'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.Number', 'errorMessage' => 'The specified number %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的号码。'],
                ],
                409 => [
                    ['errorCode' => 'AlreadyExists.InstanceId', 'errorMessage' => 'The instance %s already exists.', 'description' => '云联络中心实例已存在。'],
                ],
            ],
            'title' => '创建实例',
            'summary' => '调用CreateInstance创建一个云联络中心实例。',
            'changeSet' => [
                ['createdAt' => '2025-10-28T09:55:19.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '10', 'countWindow' => 1, 'regionId' => '*', 'api' => 'CreateInstance'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Data\\": \\"75c1346c-1dc2-4ed8-973f-edf8b1e5fe77\\",\\n  \\"RequestId\\": \\"2778FA12-EDD6-42AA-9B15-AF855072E5E5\\"\\n}","type":"json"}]',
        ],
        'CreateSchema' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'parameters' => [
                [
                    'name' => 'Id',
                    'in' => 'formData',
                    'schema' => ['description' => 'schema id', 'type' => 'string', 'required' => false, 'example' => 'profile'],
                ],
                [
                    'name' => 'Description',
                    'in' => 'formData',
                    'schema' => ['description' => '信息描述', 'type' => 'string', 'required' => false, 'example' => '-'],
                ],
                [
                    'name' => 'Properties',
                    'in' => 'formData',
                    'style' => 'json',
                    'schema' => [
                        'description' => '字段列表',
                        'type' => 'array',
                        'items' => [
                            'description' => '字段列表',
                            'type' => 'object',
                            'properties' => [
                                'DisplayName' => ['description' => '坐席展示名。', 'type' => 'string', 'required' => false, 'example' => '显示名称'],
                                'Description' => ['description' => '版本描述。', 'type' => 'string', 'required' => false, 'example' => '-'],
                                'Name' => ['description' => '名称。', 'type' => 'string', 'required' => true, 'example' => 'name'],
                                'DataType' => ['description' => '数据类型', 'type' => 'string', 'required' => true, 'example' => 'string'],
                                'Pattern' => ['description' => '正则表达式校验规则', 'type' => 'string', 'required' => false, 'example' => '*'],
                                'PatternErrorMessage' => ['description' => '正则表达式校验错误提示信息', 'type' => 'string', 'required' => false, 'example' => '错误的格式'],
                                'MinLength' => ['description' => '最小长度', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'],
                                'MaxLength' => ['description' => '最大长度', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '100'],
                                'Minimum' => ['description' => '数字最小值', 'type' => 'number', 'format' => 'double', 'required' => false, 'example' => '1'],
                                'Maximum' => ['description' => '数字最大值', 'type' => 'number', 'format' => 'double', 'required' => false, 'example' => '1'],
                                'Required' => ['description' => '是否必填', 'type' => 'boolean', 'required' => false, 'example' => 'false'],
                                'Disabled' => ['description' => '是否被禁用', 'type' => 'boolean', 'required' => false, 'example' => 'false'],
                                'Array' => ['description' => '是否是数组', 'type' => 'boolean', 'required' => false, 'example' => 'false'],
                                'ReadOnly' => ['description' => '是否只读', 'type' => 'boolean', 'required' => false, 'example' => 'true'],
                                'EditorType' => ['description' => '编辑器类型', 'type' => 'string', 'required' => false, 'example' => 'textbox'],
                                'Attributes' => ['description' => '扩展属性', 'type' => 'string', 'required' => false, 'example' => '{\'Clusters\': {\'Description\': \'The list of clusters.\'}, \'ClusterIds\': {\'Description\': \'The list of cluster IDs.\'}}'],
                                'DisplayOrder' => ['description' => '列表展示顺序', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '2'],
                            ],
                            'required' => false,
                        ],
                        'required' => false,
                    ],
                ],
                [
                    'name' => 'RequestId',
                    'in' => 'formData',
                    'schema' => ['description' => '请求ID。', 'type' => 'string', 'required' => false, 'example' => '7BEEA660-A45A-45E3-98CC-AFC65E715C23'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'formData',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1c450'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'CreateSchemaResponse',
                        'description' => 'CreateSchemaResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => ['description' => '数据。', 'type' => 'string', 'example' => '1ca2b084-6f0a-454b-9851-29768a9a5832'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '9F766284-F103-4298-8EC5-19F9F9BE5522'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '响应参数。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": \\"1ca2b084-6f0a-454b-9851-29768a9a5832\\",\\n  \\"RequestId\\": \\"9F766284-F103-4298-8EC5-19F9F9BE5522\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '创建Schema',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'CreateSkillGroup' => [
            'summary' => '调用CreateSkillGroup在指定实例下创建一个技能组。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccPBOQGO'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'Name',
                    'in' => 'query',
                    'schema' => ['description' => '技能组名称，长度为1-64个字符，可以包含数字、字母、下划线（_）、短横线（-），必须以字母开头。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'skillgroup'],
                ],
                [
                    'name' => 'DisplayName',
                    'in' => 'query',
                    'schema' => ['description' => '技能组展示名，长度为1-64个字符。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '测试技能组'],
                ],
                [
                    'name' => 'Description',
                    'in' => 'query',
                    'schema' => ['description' => '技能组的描述，非必填，不填默认为空。', 'type' => 'string', 'required' => false, 'example' => '云联络中心的测试技能组。'],
                ],
                [
                    'name' => 'MediaType',
                    'in' => 'query',
                    'schema' => ['description' => '媒体类型，默认是语音(AUDIO), 其他可选参数包括CHAT和VIDEO。', 'type' => 'string', 'required' => false, 'example' => 'CHAT'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                    'Description' => ['description' => '技能组的描述。', 'type' => 'string', 'example' => '云联络中心的测试技能组。'],
                                    'Name' => ['description' => '技能组名称。', 'type' => 'string', 'example' => 'skillgroup'],
                                    'SkillGroupId' => ['description' => '技能组ID，格式为：技能组名称@实例ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                    'MediaType' => ['description' => '媒体类型，默认是语音(AUDIO), 其他可选参数包括CHAT和VIDEO。', 'type' => 'string', 'example' => 'VIDEO'],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Format', 'errorMessage' => 'The format of parameter %s is invalid. %s', 'description' => '该参数的格式不合法。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
                409 => [
                    ['errorCode' => 'AlreadyExists.SkillGroupId', 'errorMessage' => 'Skill group %s already exists in instance %s.', 'description' => '云联络中心实例中已经存在指定的技能组。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.DB', 'errorMessage' => 'An internal DB service error occurred. %s', 'description' => '内部数据服务错误。'],
                ],
            ],
            'title' => '创建技能组',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-06T05:44:50.000Z', 'description' => '请求参数发生变更、响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'CreateSkillGroup'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Data\\": {\\n    \\"InstanceId\\": \\"ccc-test\\",\\n    \\"Description\\": \\"云联络中心的测试技能组。\\",\\n    \\"Name\\": \\"skillgroup\\",\\n    \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n    \\"MediaType\\": \\"VIDEO\\"\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <Description>测试</Description>\\n    <InstanceId>ccc-test</InstanceId>\\n    <SkillGroupId>skg-test@ccc-test</SkillGroupId>\\n    <Name>test</Name>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'CreateTicket' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => ['operationType' => 'create', 'riskType' => 'none', 'chargeType' => 'free'],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'TemplateId',
                    'in' => 'query',
                    'schema' => ['description' => '工单模板ID。', 'type' => 'string', 'required' => false, 'example' => 'e9e4c76c-948d-4a6e-9ce2-9da0f5967a73'],
                ],
                [
                    'name' => 'CustomerId',
                    'in' => 'query',
                    'schema' => ['description' => '客户ID，云联络中心客户资料中的客户ID。', 'type' => 'string', 'required' => false, 'example' => '51e155ce-3747-4f21-b402-13c69597b920'],
                ],
                [
                    'name' => 'Title',
                    'in' => 'query',
                    'schema' => ['description' => '工单标题。', 'type' => 'string', 'required' => false, 'example' => '售后工单。'],
                ],
                [
                    'name' => 'Source',
                    'in' => 'query',
                    'schema' => ['description' => '工单来源。', 'type' => 'string', 'required' => false, 'example' => 'CHAT'],
                ],
                [
                    'name' => 'ContactId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => false, 'example' => 'job-38860977107324****'],
                ],
                [
                    'name' => 'Context',
                    'in' => 'query',
                    'schema' => ['description' => '工单字段信息。', 'type' => 'string', 'required' => false, 'example' => '{"productName":"玩具1"}'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'A450574A-337F-43E2-BC59-9C6594C994C6'],
                            'Data' => ['description' => '返回数据，工单ID。', 'type' => 'string', 'example' => '3d26b90a-c5d2-4b09-8219-60cda1******'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null.', 'description' => ''],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => ''],
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s must not be null.', 'description' => ''],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'staticInfo' => ['returnType' => 'synchronous'],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"A450574A-337F-43E2-BC59-9C6594C994C6\\",\\n  \\"Data\\": \\"3d26b90a-c5d2-4b09-8219-60cda1******\\"\\n}","type":"json"}]',
            'title' => '创建工单',
            'summary' => '使用CreateTicket创建工单。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'CreateUser' => [
            'summary' => '调用CreateUser在指定实例下创建一个新的坐席。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'LoginName',
                    'in' => 'query',
                    'schema' => ['description' => '坐席登录名，长度为4-64个字符，可包含英文大小写字母、数字、英文句点“.”、下划线“_”或短划线“-”。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'agent'],
                ],
                [
                    'name' => 'DisplayName',
                    'in' => 'query',
                    'schema' => ['description' => '坐席展示名，长度为1-128个字符。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '坐席小王', 'maxLength' => 500, 'minLength' => 0],
                ],
                [
                    'name' => 'Mobile',
                    'in' => 'query',
                    'schema' => ['description' => '坐席的个人电话号码，该号码在场外模式下会用到，坐席可以使用该号码进行场外模式接听。', 'type' => 'string', 'required' => false, 'example' => '1382114****'],
                ],
                [
                    'name' => 'Email',
                    'in' => 'query',
                    'schema' => ['description' => '坐席邮箱地址，坐席创建成功后会发送邮件到该邮箱，邮件中包含云联络中心登录地址，以及RAM账户的用户名和密码，请妥善保管。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'username@example.com'],
                ],
                [
                    'name' => 'WorkMode',
                    'in' => 'query',
                    'schema' => [
                        'description' => '工作模式。',
                        'type' => 'string',
                        'required' => false,
                        'docRequired' => true,
                        'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                        'example' => 'ON_SITE',
                    ],
                ],
                [
                    'name' => 'RoleId',
                    'in' => 'query',
                    'schema' => ['description' => '角色ID，格式为：角色@实例ID，包含三种角色：Admin（管理员）、Manager（技能组组长）、Agent（坐席）。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'Agent@ccc-test'],
                ],
                [
                    'name' => 'SkillLevelList',
                    'in' => 'query',
                    'schema' => ['description' => '技能组的技能等级列表，格式为JSON数组的字符串，数组元素最大为100个，数组元素是一个对象，包含两个字段：skillGroupId和skillLevel，skillGroupId填写要添加的技能组ID，skillLevel填写要添加的技能等级，取值范围1-10，值越小，业务能力越强，单位时间内能处理更多的通话。', 'type' => 'string', 'required' => false, 'example' => '[{"skillGroupId":"skillgroup1@ccc-test","skillLevel":1},{"skillGroupId":"skillgroup2@ccc-test","skillLevel":10}]'],
                ],
                [
                    'name' => 'ResetPassword',
                    'in' => 'query',
                    'schema' => ['description' => '首次登录时是否需要重置密码，如果为true，则在首次登录RAM账户时会提示重置密码，否则不提示。默认为false。', 'type' => 'boolean', 'required' => false, 'example' => 'false'],
                ],
                [
                    'name' => 'DisplayId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席的工号，客户可根据需要自行设置。', 'type' => 'string', 'required' => false, 'example' => '1001'],
                ],
                [
                    'name' => 'AvatarUrl',
                    'in' => 'query',
                    'schema' => ['description' => '坐席头像地址。', 'type' => 'string', 'required' => false, 'example' => 'http://abc.com/sam.jpg'],
                ],
                [
                    'name' => 'Nickname',
                    'in' => 'query',
                    'schema' => ['description' => '座席昵称。', 'type' => 'string', 'required' => false, 'example' => '老王'],
                ],
                [
                    'name' => 'NeedEmailNotification',
                    'in' => 'query',
                    'schema' => ['title' => '是否需要邮件通知。'."\n"
                        .'- true: 发送'."\n"
                        .'- false: 不发送', 'description' => '是否需要邮件通知。'."\n"
                        .'- true: 发送'."\n"
                        .'- false: 不发送', 'type' => 'string', 'required' => false, 'example' => 'true'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'DisplayName' => ['description' => '坐席展示名。', 'type' => 'string', 'example' => '坐席小王'],
                                    'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8032****'],
                                    'Email' => ['description' => '邮箱。', 'type' => 'string', 'example' => 'username@example.com'],
                                    'LoginName' => ['description' => '坐席登录名。', 'type' => 'string', 'example' => 'agent'],
                                    'WorkMode' => [
                                        'description' => '工作模式。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                        'example' => 'ON_SITE',
                                    ],
                                    'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1382114****'],
                                    'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                    'AvatarUrl' => ['description' => '坐席头像地址。', 'type' => 'string', 'example' => 'http://abc.com/sam.jpg'],
                                    'Nickname' => ['description' => '座席昵称。', 'type' => 'string', 'example' => '老王。'],
                                ],
                            ],
                            'Params' => [
                                'description' => '响应参数。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Enumeration', 'errorMessage' => 'The parameter %s must be one of the value of enumeration %s.', 'description' => '该参数必须为系统限定的枚举值之一。'],
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                ],
                403 => [
                    ['errorCode' => 'Permission.StsToken', 'errorMessage' => 'You have no permission to access sts token %s.', 'description' => '您无权访问STS Token。'],
                ],
                [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.RoleId', 'errorMessage' => 'Role %s does not exist.', 'description' => '指定的角色不存在。'],
                ],
                409 => [
                    ['errorCode' => 'AlreadyExists.User', 'errorMessage' => 'User %s already exists in instance %s.', 'description' => '云联络中心实例下已存在指定的用户。'],
                ],
            ],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\",\\n  \\"Data\\": {\\n    \\"DisplayName\\": \\"坐席小王\\",\\n    \\"Extension\\": \\"8032****\\",\\n    \\"Email\\": \\"username@example.com\\",\\n    \\"LoginName\\": \\"agent\\",\\n    \\"WorkMode\\": \\"ON_SITE\\",\\n    \\"Mobile\\": \\"1382114****\\",\\n    \\"UserId\\": \\"agent@ccc-test\\",\\n    \\"AvatarUrl\\": \\"http://abc.com/sam.jpg\\",\\n    \\"Nickname\\": \\"老王。\\"\\n  },\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <Extension>8032****</Extension>\\n    <LoginName>user-test-1</LoginName>\\n    <Email>1886666****@163.com</Email>\\n    <UserId>user-test-1@ccc-test</UserId>\\n    <DisplayName>云呼测试1</DisplayName>\\n    <Mobile>1382114****</Mobile>\\n    <WorkMode>ON_SITE</WorkMode>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
            'title' => '创建坐席',
            'description' => '创建坐席实际上就是创建一个RAM子账户，云联络中心的坐席与RAM子账户是相互映射的，所以创建时传入的参数就和创建RAM账户时类似，比如：LoginName就是RAM账号的登录名，Email就是创建RAM账号时预留的邮箱，该邮箱会接收到带有RAM账户初始登录密码的邮件。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-12-22T03:22:03.000Z', 'description' => '请求参数发生变更'],
                ['createdAt' => '2023-11-07T07:21:07.000Z', 'description' => '请求参数发生变更、响应参数发生变更'],
                ['createdAt' => '2021-12-21T09:15:55.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'CreateUser'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'DeleteAudioFile' => [
            'summary' => '调用DeleteAudioFile删除指定实例下指定音频资源ID对应的音频文件。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'delete',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'AudioResourceId',
                    'in' => 'query',
                    'schema' => ['description' => '音频资源ID，音频文件的唯一标识。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'd5cd7a94-3b6a-47d2-b7fd-0b1cd839bf77'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Data' => ['description' => '数据。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'FB77821C-912F-57FF-8834-6336A6479093'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '删除音频文件',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'DeleteAudioFile'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Data\\": \\"无\\",\\n  \\"RequestId\\": \\"FB77821C-912F-57FF-8834-6336A6479093\\"\\n}","type":"json"}]',
        ],
        'DeleteCallTag' => [
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'delete',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'TagName',
                    'in' => 'query',
                    'schema' => ['description' => '号码标签名称，请确保传入的标签是已创建的号码标签。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'TagA'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => 'Schema of Response',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => '该参数不能为null值。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.DB', 'errorMessage' => 'An internal DB service error occurred. %s', 'description' => '内部数据服务错误。'],
                ],
            ],
            'title' => '删除号码标签',
            'summary' => '调用DeleteCallTag删除指定实例下的号码标签。',
            'changeSet' => [
                ['createdAt' => '2022-02-24T13:00:36.000Z', 'description' => 'OpenAPI 下线'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'DeleteCallTag'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\"\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'DeleteContactFlow' => [
            'summary' => '删除指定联系流。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'delete',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccTPIKHY'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'ContactFlowId',
                    'in' => 'query',
                    'schema' => ['description' => '联系流ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '0f87c997-b0c1-41d4-9e9e-1b791de6ad1f'],
                ],
                [
                    'name' => 'Force',
                    'in' => 'query',
                    'schema' => ['type' => 'boolean', 'required' => false, 'description' => ''],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '07511949-6DC4-5D0B-8FA8-FF8FA29B4217'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '删除联系流',
            'changeSet' => [
                ['createdAt' => '2025-06-18T03:18:59.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'DeleteContactFlow'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"07511949-6DC4-5D0B-8FA8-FF8FA29B4217\\"\\n}","type":"json"}]',
        ],
        'DeleteCustomCallTagging' => [
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'delete',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => ' ccc-test'],
                ],
                [
                    'name' => 'Number',
                    'in' => 'query',
                    'schema' => ['description' => '号码呼入标记的号码。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '1312121****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => 'Schema of Response',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => '该参数不能为null值。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.DB', 'errorMessage' => 'An internal DB service error occurred. %s', 'description' => '内部数据服务错误。'],
                ],
            ],
            'title' => '删除呼入号码标记',
            'summary' => '调用DeleteCustomCallTagging删除指定实例下指定号码对应的呼入号码标记。',
            'changeSet' => [
                ['createdAt' => '2022-02-24T14:31:19.000Z', 'description' => 'OpenAPI 下线'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'DeleteCustomCallTagging'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\"\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'DeleteDocument' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'parameters' => [
                [
                    'name' => 'SchemaId',
                    'in' => 'formData',
                    'schema' => ['description' => 'schema id', 'type' => 'string', 'required' => true, 'example' => 'profile'],
                ],
                [
                    'name' => 'DocumentId',
                    'in' => 'formData',
                    'schema' => ['description' => '文档ID', 'type' => 'string', 'required' => true, 'example' => 'xxx'],
                ],
                [
                    'name' => 'RequestId',
                    'in' => 'formData',
                    'schema' => ['description' => '请求ID。', 'type' => 'string', 'required' => false, 'example' => 'DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE	'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'formData',
                    'schema' => ['description' => '实例ID', 'type' => 'string', 'required' => true, 'example' => 'd278629c-c687-4aa3-b044-4fe9b012****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'DeleteDocumentResponse',
                        'description' => 'DeleteDocumentResponse',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '8707EB29-BAED-4302-B999-40BA61877437'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息'."\n"
                                ."\n", 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '响应参数。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"RequestId\\": \\"8707EB29-BAED-4302-B999-40BA61877437\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '删除文档',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'DeleteDocuments' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'parameters' => [
                [
                    'name' => 'SchemaId',
                    'in' => 'formData',
                    'schema' => ['description' => 'schema id', 'type' => 'string', 'required' => true, 'example' => 'profile'],
                ],
                [
                    'name' => 'DocumentIds',
                    'in' => 'formData',
                    'style' => 'json',
                    'schema' => [
                        'description' => '文档id列表',
                        'type' => 'array',
                        'items' => ['description' => '文档id', 'type' => 'string', 'required' => false, 'example' => 'xxx'],
                        'required' => false,
                    ],
                ],
                [
                    'name' => 'RequestId',
                    'in' => 'formData',
                    'schema' => ['description' => '请求ID。', 'type' => 'string', 'required' => false, 'example' => '0630E5DF-CEB0-445B-8626-D5C7481181C3'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'formData',
                    'schema' => ['description' => '实例ID', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'DeleteDocumentsResponse',
                        'description' => 'DeleteDocumentsResponse',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'A450574A-337F-43E2-BC59-9C6594C994C6'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '参数信息。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"RequestId\\": \\"A450574A-337F-43E2-BC59-9C6594C994C6\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '删除文档（批量）',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'DeleteInstance' => [
            'methods' => ['post', 'get'],
            'schemes' => ['https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'delete',
                'abilityTreeCode' => '251524',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Data' => ['description' => '返回结果，删除任务ID。', 'type' => 'string', 'example' => 'b7feb007-994a-497f-8934-2f0c6f89867c'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Data\\": \\"b7feb007-994a-497f-8934-2f0c6f89867c\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '删除实例',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'DeleteSchema' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'parameters' => [
                [
                    'name' => 'SchemaId',
                    'in' => 'formData',
                    'schema' => ['description' => 'schema id', 'type' => 'string', 'required' => true, 'example' => 'profile'],
                ],
                [
                    'name' => 'RequestId',
                    'in' => 'formData',
                    'schema' => ['description' => '请求ID。', 'type' => 'string', 'required' => false, 'example' => '0630E5DF-CEB0-445B-8626-D5C7481181C3'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'formData',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'DeleteSchemaResponse',
                        'description' => 'DeleteSchemaResponse',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '678F7002-CA01-4ABF-A112-585AFBDF3A3B'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '响应参数。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"RequestId\\": \\"678F7002-CA01-4ABF-A112-585AFBDF3A3B\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '删除Schema',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'DeleteSchemaProperty' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'parameters' => [
                [
                    'name' => 'SchemaId',
                    'in' => 'formData',
                    'schema' => ['description' => 'schema id', 'type' => 'string', 'required' => true, 'example' => 'profile'],
                ],
                [
                    'name' => 'PropertyName',
                    'in' => 'formData',
                    'schema' => ['description' => '字段名', 'type' => 'string', 'required' => true, 'example' => 'name'],
                ],
                [
                    'name' => 'RequestId',
                    'in' => 'formData',
                    'schema' => ['description' => '请求ID', 'type' => 'string', 'required' => false, 'example' => '7BEEA660-A45A-45E3-98CC-AFC65E715C23'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'formData',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'DeleteSchemaPropertyResponse',
                        'description' => 'DeleteSchemaPropertyResponse',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '7BEEA660-A45A-45E3-98CC-AFC65E715C23'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '错误说明', 'type' => 'string', 'example' => 'User 244715989906081477 does not exist in instance worldfirst01.'],
                            'Params' => [
                                'description' => '错误参数信息',
                                'type' => 'array',
                                'items' => ['description' => '错误参数', 'type' => 'string', 'example' => 'id格式错误'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"RequestId\\": \\"7BEEA660-A45A-45E3-98CC-AFC65E715C23\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"User 244715989906081477 does not exist in instance worldfirst01.\\",\\n  \\"Params\\": [\\n    \\"id格式错误\\"\\n  ]\\n}","type":"json"}]',
            'title' => '删除Scheme字段',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'DeleteSkillGroup' => [
            'summary' => '调用DeleteSkillGroup删除指定实例下指定技能组ID对应的技能组。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'delete',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccPBOQGO'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'skillgroup@ccc-test'],
                ],
                [
                    'name' => 'Force',
                    'in' => 'query',
                    'schema' => ['description' => '是否强制删除，如果技能组关联了号码或坐席，需要启用强制删除标志才能删除成功。', 'type' => 'boolean', 'required' => false, 'docRequired' => true, 'maximum' => '200', 'minimum' => '1', 'example' => 'true', 'default' => 'false'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s may not be null or empty.', 'description' => '该参数不能为null值或为空字符串。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                    ['errorCode' => 'InUse.SkillGroup', 'errorMessage' => 'Skill group %s is in use now.', 'description' => '技能组正在被使用，该状态表明技能组可能关联着号码或坐席。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '删除技能组',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'DeleteSkillGroup'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\"\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'DeleteTicket' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => ['operationType' => 'delete'],
            'parameters' => [
                [
                    'name' => 'TicketId',
                    'in' => 'query',
                    'schema' => ['description' => '工单ID。', 'type' => 'string', 'required' => false, 'example' => '3d26b90a-c5d2-4b09-8219-********'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'DeleteTicketResponse',
                        'description' => 'DeleteTicketResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => ['description' => '响应数据。', 'type' => 'any', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '2263B273-AC1B-44EB-BA98-87F2322C6780'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": \\"无\\",\\n  \\"RequestId\\": \\"2263B273-AC1B-44EB-BA98-87F2322C6780\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '删除工单',
            'summary' => '通过DeleteTicket删除指定工单。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'DeleteTicketTemplate' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => ['operationType' => 'delete'],
            'parameters' => [
                [
                    'name' => 'TemplateId',
                    'in' => 'query',
                    'schema' => ['description' => '工单模板ID。', 'type' => 'string', 'required' => false, 'example' => '**43c2671b-8939-4223-***-6bd187905cc8_1717664210492'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => false, 'example' => 'ef1e71e9-ae9d-487c-96ad-9181d85cf802'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'DeleteTicketTemplateResponse',
                        'description' => 'DeleteTicketTemplateResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => ['description' => '数据。', 'type' => 'any', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '01B12EE4-6AF2-4730-8B78-EC15F4E5C025'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": \\"无\\",\\n  \\"RequestId\\": \\"01B12EE4-6AF2-4730-8B78-EC15F4E5C025\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '删除工单模板',
            'summary' => '使用DeleteTicketTemplate删除指定工单模板。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'DisableSchemaProperty' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'parameters' => [
                [
                    'name' => 'SchemaId',
                    'in' => 'formData',
                    'schema' => ['description' => 'schema id', 'type' => 'string', 'required' => true, 'example' => 'profile'],
                ],
                [
                    'name' => 'PropertyName',
                    'in' => 'formData',
                    'schema' => ['description' => '字段名', 'type' => 'string', 'required' => true, 'example' => 'name'],
                ],
                [
                    'name' => 'RequestId',
                    'in' => 'formData',
                    'schema' => ['description' => '请求ID', 'type' => 'string', 'required' => false, 'example' => '2263B273-AC1B-44EB-BA98-87F2322C6780'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'formData',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ef1e71e9-ae9d-487c-96ad-9181d85cf802'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'DisableSchemaPropertyResponse',
                        'description' => 'DisableSchemaPropertyResponse',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '9FBA26B0-462B-4D77-B78F-AF35560DBC71'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '附加信息', 'type' => 'string', 'example' => 'User 244715989906081477 does not exist in instance worldfirst01.'],
                            'Params' => [
                                'description' => '参数信息。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '[\'userId\']'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"RequestId\\": \\"9FBA26B0-462B-4D77-B78F-AF35560DBC71\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"User 244715989906081477 does not exist in instance worldfirst01.\\",\\n  \\"Params\\": [\\n    \\"[\'userId\']\\"\\n  ]\\n}","type":"json"}]',
            'title' => '禁用Schema字段',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'DisableTicketTemplate' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => ['operationType' => 'update'],
            'parameters' => [
                [
                    'name' => 'TemplateId',
                    'in' => 'query',
                    'schema' => ['description' => '工单模板ID。', 'type' => 'string', 'required' => false, 'example' => '43c2671b-8939-4223-86d0-6bd187905cc8_1717664210492'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'DisableTicketTemplateResponse',
                        'description' => 'DisableTicketTemplateResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => ['description' => '数据。', 'type' => 'any', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '943D8EF3-3321-471F-A104-51C96FCA94D6'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": \\"无\\",\\n  \\"RequestId\\": \\"943D8EF3-3321-471F-A104-51C96FCA94D6\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '下线工单模板',
            'summary' => '使用DisableTicketTemplate进行工单模板的下线操作，下线状态的模板在新建工单时不能被选中。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'DiscardEditingContactFlow' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'ContactFlowId',
                    'in' => 'query',
                    'schema' => ['description' => '联系流ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '3ff4e021-fd63-4572-ad8c-10ed69972965'],
                ],
                [
                    'name' => 'DraftId',
                    'in' => 'query',
                    'schema' => ['description' => '草稿ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '0aa493d6-58eb-4290-9ba2-e1c2c615b46b'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'CB72B537-B531-598F-9617-A636FB8040C0'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"CB72B537-B531-598F-9617-A636FB8040C0\\"\\n}","type":"json"}]',
            'title' => '撤销联系流编辑',
            'summary' => '撤销联系流编辑，丢弃对应草稿。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'DiscardEditingContactFlow'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'EnableSchemaProperty' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'parameters' => [
                [
                    'name' => 'SchemaId',
                    'in' => 'formData',
                    'schema' => ['description' => 'schema id', 'type' => 'string', 'required' => true, 'example' => 'profile'],
                ],
                [
                    'name' => 'PropertyName',
                    'in' => 'formData',
                    'schema' => ['description' => '字段名', 'type' => 'string', 'required' => true, 'example' => 'name'],
                ],
                [
                    'name' => 'RequestId',
                    'in' => 'formData',
                    'schema' => ['description' => '请求ID', 'type' => 'string', 'required' => false, 'example' => '03C67DAD-EB26-41D8-949D-9B0C470FB716'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'formData',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'EnableSchemaPropertyResponse',
                        'description' => 'EnableSchemaPropertyResponse',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '2778FA12-EDD6-42AA-9B15-AF855072E5E5'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => 'The operation is not allowed. User state (READY) does not meet expectations (OFFLINE).'],
                            'Params' => [
                                'description' => '响应参数。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '[\'wudi@zcwlwhkf\']'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"RequestId\\": \\"2778FA12-EDD6-42AA-9B15-AF855072E5E5\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"The operation is not allowed. User state (READY) does not meet expectations (OFFLINE).\\",\\n  \\"Params\\": [\\n    \\"[\'wudi@zcwlwhkf\']\\"\\n  ]\\n}","type":"json"}]',
            'title' => '启用Schema字段',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'EnableTicketTemplate' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => ['operationType' => 'update'],
            'parameters' => [
                [
                    'name' => 'TemplateId',
                    'in' => 'query',
                    'schema' => ['description' => '工单模板ID。', 'type' => 'string', 'required' => false, 'example' => '43c2671b-8939-4223-86d0-6bd187905cc8_1717664210492'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'EnableTicketTemplateResponse',
                        'description' => 'EnableTicketTemplateResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => ['description' => '数据。', 'type' => 'any', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。'."\n", 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": \\"无\\",\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '上线工单模板',
            'summary' => '使用EnableTicketTemplate上线工单模板，上线中状态的工单模板，可以用于创建工单。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'EndConference' => [
            'summary' => '调用EndConference使指定坐席退出指定实例下指定通话ID对应的通话，该通话必须处于会议状态。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccBCFPY3'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '需要退出会议的坐席ID，选填，不填默认为当前RAM账户映射的坐席。', 'type' => 'string', 'required' => false, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'example' => 'job-6538214103685****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '0630E5DF-CEB0-445B-8626-D5C7481181C3'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'CallContext' => [
                                        'description' => '话务上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'ChannelContexts' => [
                                                'description' => '话务通道列表。',
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '话务通道。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'ReleaseInitiator' => ['description' => '话务通道的挂断方，表示该话务通道是谁首先发起的挂断。', 'type' => 'string', 'example' => '1390501****'],
                                                        'ChannelState' => [
                                                            'description' => '话务通道的状态。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['CREATED' => '已创建', 'ANSWERED' => '已接通', 'RELEASED' => '已挂断', 'RETIRED' => '已失效', 'EARLY_MEDIA' => '早媒体阶段', 'NONE' => '初始状态', 'RINGING' => '振铃中'],
                                                            'example' => 'CREATED',
                                                        ],
                                                        'Destination' => ['description' => '话务通道的被叫方。', 'type' => 'string', 'example' => '8001****'],
                                                        'UserId' => ['description' => '话务通道关联的坐席ID，如果是客户的话务通道，该字段为空。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                        'Timestamp' => ['description' => '话务通道最近一次状态变化的时间戳，格式是Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609138903315'],
                                                        'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '404 - No destination'],
                                                        'CallType' => [
                                                            'description' => '话务通道的通话类型。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => [
                                                                'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                                'COACH' => '辅导',
                                                            ],
                                                            'example' => 'OUTBOUND',
                                                        ],
                                                        'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                                        'ChannelId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => 'ch:user:131888****->8001****:1609225718294:job-65700074013925376'],
                                                        'Originator' => ['description' => '话务通道的主叫方。', 'type' => 'string', 'example' => '0830019****'],
                                                        'UserExtension' => ['description' => '话务通道关联的坐席的分机号。', 'type' => 'string', 'example' => '8032****'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'UserContext' => [
                                        'description' => '坐席上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8032****'],
                                            'DeviceState' => [
                                                'description' => 'SIP话机设备的状态，如果未注册SIP话机，则状态为UNREGISTERED（未注册），如过SIP话机注册过但是不在线，则状态为OFFLINE（离线），如果SIP话机注册过并且在线则为ONLINE（在线）。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['UNREGISTERED' => '未注册', 'OFFLINE' => '离线', 'ONLINE' => '在线'],
                                                'example' => 'UNREGISTERED',
                                            ],
                                            'WorkMode' => [
                                                'description' => '工作模式。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                'example' => 'ON_SITE',
                                            ],
                                            'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                            'BreakCode' => [
                                                'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                                'example' => 'Warm-up',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            'UserState' => [
                                                'description' => '座席状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                                'example' => 'TALKING',
                                            ],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '坐席签入的技能组ID列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                            ],
                                        ],
                                    ],
                                    'ContextId' => ['description' => '系统自增ID，客户无需关心。', 'type' => 'integer', 'format' => 'int64', 'example' => '103655'],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '退出会议',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'EndConference'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"0630E5DF-CEB0-445B-8626-D5C7481181C3\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"CallContext\\": {\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"ChannelContexts\\": [\\n        {\\n          \\"ReleaseInitiator\\": \\"1390501****\\",\\n          \\"ChannelState\\": \\"CREATED\\",\\n          \\"Destination\\": \\"8001****\\",\\n          \\"UserId\\": \\"agent@ccc-test\\",\\n          \\"Timestamp\\": 1609138903315,\\n          \\"ReleaseReason\\": \\"404 - No destination\\",\\n          \\"CallType\\": \\"OUTBOUND\\",\\n          \\"JobId\\": \\"job-6538214103685****\\",\\n          \\"ChannelId\\": \\"ch:user:131888****->8001****:1609225718294:job-65700074013925376\\",\\n          \\"Originator\\": \\"0830019****\\",\\n          \\"UserExtension\\": \\"8032****\\"\\n        }\\n      ]\\n    },\\n    \\"UserContext\\": {\\n      \\"Extension\\": \\"8032****\\",\\n      \\"DeviceState\\": \\"UNREGISTERED\\",\\n      \\"WorkMode\\": \\"ON_SITE\\",\\n      \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"UserId\\": \\"agent@ccc-test\\",\\n      \\"BreakCode\\": \\"Warm-up\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"OutboundScenario\\": false,\\n      \\"UserState\\": \\"TALKING\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skillgroup1@ccc-test\\"\\n      ]\\n    },\\n    \\"ContextId\\": 103655\\n  }\\n}","type":"json"}]',
        ],
        'ExportContactFlow' => [
            'methods' => ['post', 'get'],
            'schemes' => ['https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'none',
                'abilityTreeCode' => '251084',
                'abilityTreeNodes' => ['FEATUREcccTPIKHY'],
            ],
            'parameters' => [
                [
                    'name' => 'FlowId',
                    'in' => 'formData',
                    'schema' => ['description' => 'IVR联系流ID。', 'type' => 'string', 'required' => true, 'example' => 'lc-uf61xdtm0mf73k'],
                ],
                [
                    'name' => 'RequestId',
                    'in' => 'formData',
                    'schema' => ['description' => '请求ID', 'type' => 'string', 'required' => false, 'example' => 'AF9834D8-6D09-4A1B-BADB-B019D9D444C8'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'formData',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb3xxxx'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'ExportFlowResponse',
                        'description' => 'ExportFlowResponse',
                        'type' => 'object',
                        'properties' => [
                            'FlowPackageData' => ['description' => '数据', 'type' => 'string', 'example' => '{}'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE	'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '响应参数。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"FlowPackageData\\": \\"{}\\",\\n  \\"RequestId\\": \\"DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE\\\\t\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '导出IVR流程',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ExportCustomCallTagging' => [
            'summary' => '调用ExportCustomCallTagging导出指定实例下的全部呼入号码标记。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => true,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。'."\n", 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。'."\n", 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。'."\n", 'type' => 'string', 'example' => '无'],
                            'Data' => ['description' => '数据，导出结果所在的OSS的下载链接，链接有效期为24小时。', 'type' => 'string', 'example' => 'http://ccc-v2-online.oss-cn-shanghai.aliyuncs.com/ccc-test/tagging.xlsx ?Expires=1610910578&amp;OSSAccessKeyId=****&amp;Signature=****'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F
'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => '该参数不能为null值。'],
                    ['errorCode' => 'Parameter.Enumeration', 'errorMessage' => 'The parameter %s must be one of the value of enumeration %s.', 'description' => '该参数必须为系统限定的枚举值之一。'],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s may not be null or empty.', 'description' => '该参数不能为null值或为空字符串。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'staticInfo' => [
                'substitutions' => ['CCC::2020-07-01::ExportCustomCallTaggings'],
            ],
            'title' => '导出呼入号码标记',
            'changeSet' => [
                ['createdAt' => '2022-02-24T13:00:36.000Z', 'description' => 'OpenAPI 下线'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ExportCustomCallTagging'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Data\\": \\"http://ccc-v2-online.oss-cn-shanghai.aliyuncs.com/ccc-test/tagging.xlsx ?Expires=1610910578&amp;OSSAccessKeyId=****&amp;Signature=****\\",\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F
\\"\\n}","errorExample":""},{"type":"xml","example":"<RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F
</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>http://ccc-v2-online.oss-cn-shanghai.aliyuncs.com/ccc-test/tagging.xlsx ?Expires=1610910578&amp;OSSAccessKeyId=KZEA4GDDtCg431rmXTiEhr1q&amp;Signature=4bXjOtUYgXl2z9iWpk3tXxS8SGY%3D</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ExportDoNotCallNumbers' => [
            'summary' => '调用ExportDoNotCallNumbers导出指定实例下指定搜索条件过滤后的禁止外呼号码列表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'SearchPattern',
                    'in' => 'query',
                    'schema' => ['description' => '根据号码或者备注进行模糊匹配，非必填，默认为空，为空表示不过滤。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'RemarkA'],
                ],
                [
                    'name' => 'Scope',
                    'in' => 'query',
                    'schema' => [
                        'description' => '应用范围，包括SYSTEM和INSTANCE，分别对应系统级禁止外呼和客户自定义禁止外呼，SYSTEM是关联实例所属的阿里云主账号的，INSTANCE只和当前实例关联，非必填，默认值INSTANCE。',
                        'type' => 'string',
                        'required' => false,
                        'enumValueTitles' => ['SYSTEM' => '系统级禁止外呼配置', 'INSTANCE' => '实例级禁止外呼配置'],
                        'example' => 'INSTANCE',
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Data' => ['description' => '数据，导出结果的OSS下载链接，链接有效期24小时。', 'type' => 'string', 'example' => 'https://****.oss-cn-shanghai.aliyuncs.com/ccc-test/blacklist.xlsx?Expires=3294624578&OSSAccessKeyId=****&Signature=****'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                            'Params' => [
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                                'description' => '',
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => '该参数不能为null值。'],
                    ['errorCode' => 'Parameter.Enumeration', 'errorMessage' => 'The parameter %s must be one of the value of enumeration %s.', 'description' => '该参数必须为系统限定的枚举值之一。'],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s may not be null or empty.', 'description' => '该参数不能为null值或为空字符串。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '导出禁止外呼号码',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-06T05:44:50.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2022-02-24T13:00:36.000Z', 'description' => 'OpenAPI 下线'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ExportDoNotCallNumbers'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Data\\": \\"https://****.oss-cn-shanghai.aliyuncs.com/ccc-test/blacklist.xlsx?Expires=3294624578&OSSAccessKeyId=****&Signature=****\\",\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>https://ccc-v2-online.oss-cn-shanghai.aliyuncs.com/temp/blacklist/export/157724711549xxxx/ccc-test/Tue%20Mar%2015%2010%3A14%3A48%20CST%202022/blacklist.xlsx?Expires=3294624578&amp;OSSAccessKeyId=XXXX&amp;Signature=XXXX</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'FinishTicketTask' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => ['operationType' => 'update'],
            'parameters' => [
                [
                    'name' => 'TicketId',
                    'in' => 'query',
                    'schema' => ['description' => '工单ID。', 'type' => 'string', 'required' => false, 'example' => 'f2c6722b-cd13-442d-bf10-22a07c70d6d5'],
                ],
                [
                    'name' => 'TaskId',
                    'in' => 'query',
                    'schema' => ['description' => '节点ID。', 'type' => 'string', 'required' => false, 'example' => 'b52a34dc-f514-4600-9c39-3cf657167c97'],
                ],
                [
                    'name' => 'Comment',
                    'in' => 'query',
                    'schema' => ['description' => '处理意见。', 'type' => 'string', 'required' => true, 'example' => '同意'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'FinishTicketTaskResponse',
                        'description' => 'FinishTicketTaskResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => ['description' => '数据。', 'type' => 'any', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '7BEEA660-A45A-45E3-98CC-AFC65E715C23'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": \\"无\\",\\n  \\"RequestId\\": \\"7BEEA660-A45A-45E3-98CC-AFC65E715C23\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '工单处理',
            'summary' => '使用FinishTicketTask对工单进行处理。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'GetAudioFile' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccKYIENB'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'AudioResourceId',
                    'in' => 'query',
                    'schema' => ['description' => '音频资源ID，音频文件的唯一标识。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'c1a06b46-302a-4c6e-928b-a43c0df485cf'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'RequestId' => ['description' => '请求ID。'."\n"
                                ."\n", 'type' => 'string', 'example' => 'EEE26562-D921-5CB2-AE49-E4C45A42D432'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Data' => [
                                'description' => '音频文件数据。',
                                'type' => 'object',
                                'properties' => [
                                    'AudioFileName' => ['description' => '音频文件名称。', 'type' => 'string', 'example' => 'test-file.wav'],
                                    'OssFileKey' => ['description' => '音频资源文件在OSS中的Key。', 'type' => 'string', 'example' => 'ccc-test/test-file.wav'],
                                    'UpdatedTime' => ['description' => '音频资源的最后修改时间。', 'type' => 'string', 'example' => '2021-07-14 10:48:43.0'],
                                    'AudioResourceId' => ['description' => '音频资源ID，音频文件的唯一标识。', 'type' => 'string', 'example' => 'c1a06b46-302a-4c6e-928b-a43c0df485cf'],
                                    'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                    'Name' => ['description' => '音频展示名。', 'type' => 'string', 'example' => '欢迎语'."\n"],
                                    'CreatedTime' => ['description' => '音频资源的创建时间。', 'type' => 'string', 'example' => '2021-07-14 10:48:43.0'],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取音频文件',
            'summary' => '调用GetAudioFile获取指定实例下指定音频资源ID对应的音频文件信息。',
            'changeSet' => [
                ['createdAt' => '2022-06-30T02:20:46.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetAudioFile'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"RequestId\\": \\"EEE26562-D921-5CB2-AE49-E4C45A42D432\\",\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Data\\": {\\n    \\"AudioFileName\\": \\"test-file.wav\\",\\n    \\"OssFileKey\\": \\"ccc-test/test-file.wav\\",\\n    \\"UpdatedTime\\": \\"2021-07-14 10:48:43.0\\",\\n    \\"AudioResourceId\\": \\"c1a06b46-302a-4c6e-928b-a43c0df485cf\\",\\n    \\"InstanceId\\": \\"ccc-test\\",\\n    \\"Name\\": \\"欢迎语\\\\n\\",\\n    \\"CreatedTime\\": \\"2021-07-14 10:48:43.0\\"\\n  }\\n}","type":"json"}]',
        ],
        'GetAudioFileDownloadUrl' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'AudioResourceId',
                    'in' => 'query',
                    'schema' => ['description' => '音频资源ID，唯一标识一个音频文件。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'acc300c4-75c9-41ba-ba5e-2a365c96c248'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Data' => ['description' => '数据，音频资源文件的OSS下载链接，请注意，下载链接的有效期为24小时，请勿长期存储该链接。', 'type' => 'string', 'example' => 'https://****.oss-cn-shanghai.aliyuncs.com/ccc-test/****.wav?Expires=1656472158&OSSAccessKeyId=****&Signature=****'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '943D8EF3-3321-471F-A104-51C96FCA94D6'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Data\\": \\"https://****.oss-cn-shanghai.aliyuncs.com/ccc-test/****.wav?Expires=1656472158&OSSAccessKeyId=****&Signature=****\\",\\n  \\"RequestId\\": \\"943D8EF3-3321-471F-A104-51C96FCA94D6\\"\\n}","type":"json"}]',
            'title' => '获取音频文件下载链接',
            'summary' => '调用GetAudioFileDownloadUrl获取指定实例下指定音频资源的OSS下载链接。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetAudioFileDownloadUrl'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'GetAudioFileUploadParameters' => [
            'summary' => '调用GetAudioFileUploadParameters获取音频文件上传参数，创建音频文件时，需要先调用该接口拿到上传参数，然后再调用CreateAudioFile创建音频文件。该接口通常由云联络中心提供的公有云默认CRM系统调用，不建议集成客户调用该接口，因为需要在页面上操作上传文件，上传完成后，才能调用GetAudioFileUploadParameters接口。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccKYIENB'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'AudioFileName',
                    'in' => 'query',
                    'schema' => ['description' => '音频文件名称。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'test-file.wav'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'C81FD1A5-4B99-470A-A527-D80150228784'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'FilePath' => ['description' => 'OSS文件的Key。', 'type' => 'string', 'example' => 'ccc-test/test-file.wav'],
                                    'Signature' => ['description' => '文件上传临时凭证的签名信息，用于上传时验证合法性。', 'type' => 'string', 'example' => 'HIyClras8IcVlbTV7RIJWJbU****'],
                                    'Host' => ['description' => 'OSS的接入域名。', 'type' => 'string', 'example' => 'https://ccc-v2-online.oss-cn-shanghai.aliyuncs.com'],
                                    'Policy' => ['description' => '签名策略。', 'type' => 'string', 'example' => 'eyJleHBpcmF0aW9uIjoiMjAyMi0wNi0yOVQwMDoyOTowMC42NTRaIiwiY29uZGl0aW9ucyI6W1siY29udGVudC1sZW5ndGgtcmFuZ2UiLDAsMTA0ODU3NjBdLFsic3RhcnRzLXdpdGgiLCIka2V5IiwiYXVkaW8vMTU3NzI0NzExNTQ5MDQwMS9seS1vbmxpbmUvMjAyMjA2MjkwNzI5MDAvIl1d****'],
                                    'ExpireTime' => ['description' => '过期时间。', 'type' => 'integer', 'format' => 'int32', 'example' => '1647313420'],
                                    'AccessKeyId' => ['description' => '签名使用的AccessKeyId。', 'type' => 'string', 'example' => '****'],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取音频文件上传参数',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetAudioFileUploadParameters'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"C81FD1A5-4B99-470A-A527-D80150228784\\",\\n  \\"Data\\": {\\n    \\"FilePath\\": \\"ccc-test/test-file.wav\\",\\n    \\"Signature\\": \\"HIyClras8IcVlbTV7RIJWJbU****\\",\\n    \\"Host\\": \\"https://ccc-v2-online.oss-cn-shanghai.aliyuncs.com\\",\\n    \\"Policy\\": \\"eyJleHBpcmF0aW9uIjoiMjAyMi0wNi0yOVQwMDoyOTowMC42NTRaIiwiY29uZGl0aW9ucyI6W1siY29udGVudC1sZW5ndGgtcmFuZ2UiLDAsMTA0ODU3NjBdLFsic3RhcnRzLXdpdGgiLCIka2V5IiwiYXVkaW8vMTU3NzI0NzExNTQ5MDQwMS9seS1vbmxpbmUvMjAyMjA2MjkwNzI5MDAvIl1d****\\",\\n    \\"ExpireTime\\": 1647313420,\\n    \\"AccessKeyId\\": \\"****\\"\\n  }\\n}","type":"json"}]',
        ],
        'GetCallDetailRecord' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc5HY0NN'],
            ],
            'parameters' => [
                [
                    'name' => 'ContactId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-10963442671187****'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '7BEEA660-A45A-45E3-98CC-AFC65E715C23'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'ReleaseInitiator' => [
                                        'description' => '挂断方。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['agent ' => '坐席', 'customer ' => '客户'],
                                        'example' => 'customer',
                                    ],
                                    'ContactDisposition' => [
                                        'description' => '电话结束原因，注意：语音邮箱、转人工失败、排队超时、排队溢出、IVR异常的挂断原因需要客户配置挂断原因节点才能体现出来，如果没有配置且IVR中无转人工模块，这时候的挂断原因默认为IVR放弃。',
                                        'type' => 'string',
                                        'enumValueTitles' => [
                                            'AbandonedInQueue' => '排队放弃', 'NoAnswer' => '客户未接', 'QueuingTimeout' => '排队超时', 'Voicemail' => '转语音邮箱', 'QueuingFailed' => '转人工失败', 'QueuingOverflow' => '排队溢出', 'AbandonedInVoiceNavigator' => '智能导航中放弃', 'Success' => '正常结束', 'IVRException' => 'IVR系统异常', 'AbandonedInRing' => '振铃放弃',
                                            'AbandonedInIVR' => 'IVR放弃', 'Reject' => '客户拒接', 'ForwardToOutsideNumber' => '转外线',
                                        ],
                                        'example' => 'Success',
                                    ],
                                    'ContactType' => [
                                        'description' => '通话类型。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['INBOUND' => '呼入', 'CONFERENCE' => '会议', 'INTERNAL' => '内部呼叫', 'PRIVACY_DIAL' => '加密通话', 'OUTBOUND' => '呼出', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼'],
                                        'example' => 'OUTBOUND',
                                    ],
                                    'AgentIds' => ['description' => '坐席ID列表，表示通话流经的坐席，多个值用逗号分隔。', 'type' => 'string', 'example' => 'agent1@ccc-test,agent2@ccc-test'],
                                    'CallDuration' => ['description' => '通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '50'],
                                    'RecordingReady' => ['description' => '录音是否已经生成，若通话还没有建立，返回false。', 'type' => 'boolean', 'example' => 'true'],
                                    'EstablishedTime' => ['description' => '通话建立的时间，如果通话没有建立，此值为空，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1532458000000'],
                                    'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                    'SatisfactionSurveyOffered' => ['description' => '是否发送了满意度调查。', 'type' => 'boolean', 'example' => 'true'],
                                    'CalledNumber' => ['description' => '被叫号码。', 'type' => 'string', 'example' => '1332315****'],
                                    'AgentNames' => ['description' => '坐席名称列表，表示通话流经的坐席，多个值用逗号隔开。', 'type' => 'string', 'example' => 'agent1,agent2'],
                                    'Satisfaction' => ['description' => '满意度结果，满意度的取值及含义由客户自定义。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'StartTime' => ['description' => '通话开始时间，呼入从进入IVR开始，呼出从开始接通计算，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1532458000000'],
                                    'ContactId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-10963442671187****'],
                                    'SatisfactionSurveyChannel' => [
                                        'description' => '发起满意度调查的渠道。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['IVR' => '语音满意度', 'SMS' => '短信满意度'],
                                        'example' => 'IVR',
                                    ],
                                    'ReleaseTime' => ['description' => '通话结束时间，以参与通话的所有对象中最后一个挂断的时间为准，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1532458000000'],
                                    'CallingNumber' => ['description' => '主叫号码。', 'type' => 'string', 'example' => '0533128****'],
                                    'SkillGroupNames' => ['description' => '参与通话的座席所属的技能组名称，多个技能组以逗号分隔。', 'type' => 'string', 'example' => '测试技能组'],
                                    'SkillGroupIds' => ['description' => '参与通话的座席所属的技能组ID，多个技能组以逗号分隔。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                    'AgentEvents' => [
                                        'description' => '坐席事件列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '坐席事件。',
                                            'type' => 'object',
                                            'properties' => [
                                                'AgentName' => ['description' => '坐席名称。', 'type' => 'string', 'example' => '坐席小王'],
                                                'AgentId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                'SkillGroupId' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                'EventSequence' => [
                                                    'description' => '事件序列。',
                                                    'type' => 'array',
                                                    'items' => [
                                                        'description' => '事件。',
                                                        'type' => 'object',
                                                        'properties' => [
                                                            'Event' => [
                                                                'description' => '事件类型。',
                                                                'type' => 'string',
                                                                'enumValueTitles' => [
                                                                    'Released' => '挂机', 'BlindTransfer' => '直接转接', 'Coaching' => '辅导', 'Barging' => '强插', 'Consulting' => '咨询转接', 'Ringing' => '振铃', 'StartConference' => '开始会议', 'Established' => '通话建立', 'Dialing' => '拨号', 'Intercepting' => '强拆',
                                                                    'Monitoring' => '监控',
                                                                ],
                                                                'example' => 'Dialing',
                                                            ],
                                                            'EventTime' => ['description' => '事件发生时间戳，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1604639129000'],
                                                            'Duration' => ['description' => '时间的持续时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '3'],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'IvrEvents' => [
                                        'description' => 'IVR事件列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => 'IVR事件。',
                                            'type' => 'object',
                                            'properties' => [
                                                'FlowId' => ['description' => 'IVR联系流ID。', 'type' => 'string', 'example' => 'edaf2eaa-8f88-44ca-812e-41b3cd2b7a90'],
                                                'EventSequence' => [
                                                    'description' => '事件序列。',
                                                    'type' => 'array',
                                                    'items' => [
                                                        'description' => '事件。',
                                                        'type' => 'object',
                                                        'properties' => [
                                                            'Event' => [
                                                                'description' => '事件类型。',
                                                                'type' => 'string',
                                                                'enumValueTitles' => ['Route2IVR' => '进入IVR', 'Abandoned' => 'IVR中放弃'],
                                                                'example' => 'Route2IVR',
                                                            ],
                                                            'EventTime' => ['description' => '事件发生时间戳，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1604639129000'],
                                                        ],
                                                    ],
                                                ],
                                                'FlowType' => [
                                                    'description' => '联系流类型。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['SURVEY_FLOW' => '满意度流程', 'MAIN_FLOW' => '主流程'],
                                                    'example' => 'MAIN_FLOW',
                                                ],
                                            ],
                                        ],
                                    ],
                                    'QueueEvents' => [
                                        'description' => '队列事件列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '队列事件。',
                                            'type' => 'object',
                                            'properties' => [
                                                'QueueId' => ['description' => '队列ID，如果是技能组队列，则为技能组ID，如果是坐席个人队列，则为坐席ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                'QueueName' => ['description' => '队列名称。', 'type' => 'string', 'example' => '测试技能组'],
                                                'FlowId' => ['description' => '联系流ID。', 'type' => 'string', 'example' => 'edaf2eaa-8f88-44ca-812e-41b3cd2b7a90'],
                                                'QueueType' => [
                                                    'description' => '队列类型。',
                                                    'type' => 'integer',
                                                    'format' => 'int32',
                                                    'enumValueTitles' => [1 => '技能组', '坐席'],
                                                    'example' => '1',
                                                ],
                                                'EventSequence' => [
                                                    'description' => '事件序列。',
                                                    'type' => 'array',
                                                    'items' => [
                                                        'description' => '事件。',
                                                        'type' => 'object',
                                                        'properties' => [
                                                            'Event' => [
                                                                'description' => '事件类型。',
                                                                'type' => 'string',
                                                                'enumValueTitles' => ['AssignAgent' => '分配坐席', 'GiveUp' => '振铃放弃', 'Enqueue' => '进队列', 'QueueingOverflow' => '排队溢出', 'Abandoned' => '队列放弃', 'QueueingTimeout' => '排队超时'],
                                                                'example' => 'Enqueue',
                                                            ],
                                                            'EventTime' => ['description' => '事件发生时间戳，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1604639129000'],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'CustomerEvents' => [
                                        'description' => '客户事件列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '客户事件。',
                                            'type' => 'object',
                                            'properties' => [
                                                'CustomerId' => ['description' => '客户ID，通常为客户号码。', 'type' => 'string', 'example' => '1332315****'],
                                                'EventSequence' => [
                                                    'description' => '事件序列。',
                                                    'type' => 'array',
                                                    'items' => [
                                                        'description' => '事件。',
                                                        'type' => 'object',
                                                        'properties' => [
                                                            'Event' => [
                                                                'description' => '事件类型。',
                                                                'type' => 'string',
                                                                'enumValueTitles' => ['established' => '通话建立', 'ringing' => '振铃', 'released' => '挂机'],
                                                                'example' => 'Released',
                                                            ],
                                                            'EventTime' => ['description' => '事件发生时间戳，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1532458000000'],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'CallerLocation' => ['description' => '主叫号码的归属地信息。', 'type' => 'string', 'example' => ' 山东省-淄博'],
                                    'CalleeLocation' => ['description' => '被叫号码的归属地信息。', 'type' => 'string', 'example' => '河北省-唐山'],
                                    'EarlyMediaState' => [
                                        'description' => '早媒体状态，指通话在早媒体阶段发生异常，此时通常是呼叫客户的阶段，发生异常会导致呼叫客户失败，因此该状态是根据早媒体的状态分析出来的可能的未接通原因。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['NoAnswer' => '无人接听', 'OutOfService' => '停机', 'NotExist' => '空号', 'Restricted' => '呼叫受限', 'Busy' => '占线', 'NotConnected' => '无法接通', 'PowerOff' => '关机'],
                                        'example' => 'NotConnected',
                                    ],
                                    'ReleaseReason' => ['description' => '通话结束原因，一般是 SipCode加文字描述格式.', 'type' => 'string', 'example' => '200 - OK'],
                                    'AnalyticsReportReady' => ['type' => 'boolean', 'description' => ''],
                                    'AnalyticsReport' => [
                                        'type' => 'object',
                                        'properties' => [
                                            'ProblemSolving' => [
                                                'type' => 'object',
                                                'properties' => [
                                                    'TaskId' => ['type' => 'string', 'description' => ''],
                                                    'Success' => ['type' => 'boolean', 'description' => ''],
                                                    'Solved' => ['type' => 'boolean', 'description' => ''],
                                                    'Problem' => ['type' => 'string', 'description' => ''],
                                                    'Solution' => ['type' => 'string', 'description' => ''],
                                                ],
                                                'description' => '',
                                            ],
                                            'Emotion' => [
                                                'type' => 'object',
                                                'properties' => [
                                                    'TaskId' => ['type' => 'string', 'description' => ''],
                                                    'Success' => ['type' => 'boolean', 'description' => ''],
                                                    'Type' => ['type' => 'string', 'description' => ''],
                                                    'Confidence' => ['type' => 'integer', 'format' => 'int32', 'description' => ''],
                                                    'Remark' => ['type' => 'string', 'description' => ''],
                                                ],
                                                'description' => '',
                                            ],
                                            'Satisfaction' => [
                                                'type' => 'object',
                                                'properties' => [
                                                    'TaskId' => ['type' => 'string', 'description' => ''],
                                                    'Success' => ['type' => 'boolean', 'description' => ''],
                                                    'SatisfactionDescription' => ['type' => 'string', 'description' => ''],
                                                    'Remark' => ['type' => 'string', 'description' => ''],
                                                ],
                                                'description' => '',
                                            ],
                                            'TodoList' => [
                                                'type' => 'object',
                                                'properties' => [
                                                    'TaskId' => ['type' => 'string', 'description' => ''],
                                                    'Success' => ['type' => 'boolean', 'description' => ''],
                                                    'Tasks' => [
                                                        'type' => 'array',
                                                        'items' => ['type' => 'string', 'description' => ''],
                                                        'description' => '',
                                                    ],
                                                ],
                                                'description' => '',
                                            ],
                                        ],
                                        'description' => '',
                                    ],
                                    'OutsideNumberReleaseReason' => ['type' => 'string', 'description' => ''],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
            ],
            'title' => '获取通话详情',
            'summary' => '调用GetCallDetailRecord获取指定实例下指定通话ID对应的通话的详情。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2025-06-12T11:54:29.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2022-10-14T06:47:33.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2022-03-03T08:33:16.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2022-02-23T06:53:06.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2021-09-08T02:42:38.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '200', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetCallDetailRecord'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"7BEEA660-A45A-45E3-98CC-AFC65E715C23\\",\\n  \\"Data\\": {\\n    \\"ReleaseInitiator\\": \\"customer\\",\\n    \\"ContactDisposition\\": \\"Success\\",\\n    \\"ContactType\\": \\"OUTBOUND\\",\\n    \\"AgentIds\\": \\"agent1@ccc-test,agent2@ccc-test\\",\\n    \\"CallDuration\\": 50,\\n    \\"RecordingReady\\": true,\\n    \\"EstablishedTime\\": 1532458000000,\\n    \\"InstanceId\\": \\"ccc-test\\",\\n    \\"SatisfactionSurveyOffered\\": true,\\n    \\"CalledNumber\\": \\"1332315****\\",\\n    \\"AgentNames\\": \\"agent1,agent2\\",\\n    \\"Satisfaction\\": 1,\\n    \\"StartTime\\": 1532458000000,\\n    \\"ContactId\\": \\"job-10963442671187****\\",\\n    \\"SatisfactionSurveyChannel\\": \\"IVR\\",\\n    \\"ReleaseTime\\": 1532458000000,\\n    \\"CallingNumber\\": \\"0533128****\\",\\n    \\"SkillGroupNames\\": \\"测试技能组\\",\\n    \\"SkillGroupIds\\": \\"skillgroup@ccc-test\\",\\n    \\"AgentEvents\\": [\\n      {\\n        \\"AgentName\\": \\"坐席小王\\",\\n        \\"AgentId\\": \\"agent@ccc-test\\",\\n        \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n        \\"EventSequence\\": [\\n          {\\n            \\"Event\\": \\"Dialing\\",\\n            \\"EventTime\\": 1604639129000,\\n            \\"Duration\\": 3\\n          }\\n        ]\\n      }\\n    ],\\n    \\"IvrEvents\\": [\\n      {\\n        \\"FlowId\\": \\"edaf2eaa-8f88-44ca-812e-41b3cd2b7a90\\",\\n        \\"EventSequence\\": [\\n          {\\n            \\"Event\\": \\"Route2IVR\\",\\n            \\"EventTime\\": 1604639129000\\n          }\\n        ],\\n        \\"FlowType\\": \\"MAIN_FLOW\\"\\n      }\\n    ],\\n    \\"QueueEvents\\": [\\n      {\\n        \\"QueueId\\": \\"skillgroup@ccc-test\\",\\n        \\"QueueName\\": \\"测试技能组\\",\\n        \\"FlowId\\": \\"edaf2eaa-8f88-44ca-812e-41b3cd2b7a90\\",\\n        \\"QueueType\\": 1,\\n        \\"EventSequence\\": [\\n          {\\n            \\"Event\\": \\"Enqueue\\",\\n            \\"EventTime\\": 1604639129000\\n          }\\n        ]\\n      }\\n    ],\\n    \\"CustomerEvents\\": [\\n      {\\n        \\"CustomerId\\": \\"1332315****\\",\\n        \\"EventSequence\\": [\\n          {\\n            \\"Event\\": \\"Released\\",\\n            \\"EventTime\\": 1532458000000\\n          }\\n        ]\\n      }\\n    ],\\n    \\"CallerLocation\\": \\" 山东省-淄博\\",\\n    \\"CalleeLocation\\": \\"河北省-唐山\\",\\n    \\"EarlyMediaState\\": \\"NotConnected\\",\\n    \\"ReleaseReason\\": \\"200 - OK\\",\\n    \\"AnalyticsReportReady\\": true,\\n    \\"AnalyticsReport\\": {\\n      \\"ProblemSolving\\": {\\n        \\"TaskId\\": \\"\\",\\n        \\"Success\\": true,\\n        \\"Solved\\": true,\\n        \\"Problem\\": \\"\\",\\n        \\"Solution\\": \\"\\"\\n      },\\n      \\"Emotion\\": {\\n        \\"TaskId\\": \\"\\",\\n        \\"Success\\": true,\\n        \\"Type\\": \\"\\",\\n        \\"Confidence\\": 0,\\n        \\"Remark\\": \\"\\"\\n      },\\n      \\"Satisfaction\\": {\\n        \\"TaskId\\": \\"\\",\\n        \\"Success\\": true,\\n        \\"SatisfactionDescription\\": \\"\\",\\n        \\"Remark\\": \\"\\"\\n      },\\n      \\"TodoList\\": {\\n        \\"TaskId\\": \\"\\",\\n        \\"Success\\": true,\\n        \\"Tasks\\": [\\n          \\"\\"\\n        ]\\n      }\\n    },\\n    \\"OutsideNumberReleaseReason\\": \\"\\"\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>7BEEA660-A45A-45E3-98CC-AFC65E715C23</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <SkillGroupIds>skg-default@ccc-test</SkillGroupIds>\\n    <CalledNumber>133xxxx2315</CalledNumber>\\n    <ContactType>Outbound</ContactType>\\n    <InstanceId>ccc-test</InstanceId>\\n    <ContactDisposition>Success</ContactDisposition>\\n    <ReleaseInitiator>customer</ReleaseInitiator>\\n    <Satisfaction>1</Satisfaction>\\n    <EarlyMediaState>NotConnected</EarlyMediaState>\\n    <StartTime>1532458000000</StartTime>\\n    <ContactId>job-109634426711871319</ContactId>\\n    <CallDuration>50</CallDuration>\\n    <CallingNumber>053xxxx3128</CallingNumber>\\n    <CalleeLocation>北京</CalleeLocation>\\n    <ReleaseTime>1532458000000</ReleaseTime>\\n    <RecordingReady>true</RecordingReady>\\n    <SkillGroupNames>默认技能组</SkillGroupNames>\\n    <SatisfactionSurveyChannel>语音</SatisfactionSurveyChannel>\\n    <SatisfactionSurveyOffered>true</SatisfactionSurveyOffered>\\n    <AgentIds>user-test@ccc-test\\t</AgentIds>\\n    <EstablishedTime>1532458000000</EstablishedTime>\\n    <CallerLocation>北京</CallerLocation>\\n    <AgentNames>云呼测试坐席</AgentNames>\\n    <AgentEvents>\\n        <SkillGroupId>skg-default@ccc-test</SkillGroupId>\\n        <AgentId>user-test@ccc-test</AgentId>\\n        <AgentName>测试坐席\\t</AgentName>\\n        <EventSequence>\\n            <EventTime>1604639129000</EventTime>\\n            <Event>Dialing</Event>\\n        </EventSequence>\\n    </AgentEvents>\\n    <QueueEvents>\\n        <FlowId>edaf2eaa-8f88-44ca-812e-41b3cd2b7a90</FlowId>\\n        <QueueId>skg-default@ccc-test</QueueId>\\n        <QueueName>Defalut</QueueName>\\n        <QueueType>1</QueueType>\\n        <EventSequence>\\n            <EventTime>1604639129000</EventTime>\\n            <Event>Enqueue</Event>\\n        </EventSequence>\\n    </QueueEvents>\\n    <CustomerEvents>\\n        <CustomerId>133xxxx2315</CustomerId>\\n        <EventSequence>\\n            <EventTime>1532458000000</EventTime>\\n            <Event>Released</Event>\\n        </EventSequence>\\n    </CustomerEvents>\\n    <IvrEvents>\\n        <FlowId>edaf2eaa-8f88-44ca-812e-41b3cd2b7a90</FlowId>\\n        <FlowType>MAIN_FLOW</FlowType>\\n        <EventSequence>\\n            <EventTime>1604639129000</EventTime>\\n            <Event>Route2IVR</Event>\\n        </EventSequence>\\n    </IvrEvents>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'GetCampaign' => [
            'summary' => '调用GetCampaign获取指定实例下指定ID对应的预测式外呼活动。',
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccQFUGXR'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'CampaignId',
                    'in' => 'query',
                    'schema' => ['description' => '预测式外呼活动ID。', 'type' => 'string', 'required' => true, 'example' => '6badb397-a8b5-40b6-21019d382a09'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '6CCEF32F-8614-535F-A1D9-D85B8C0DC4F0'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int64', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Data' => [
                                'description' => '数据',
                                'type' => 'object',
                                'properties' => [
                                    'ActualEndTime' => ['description' => '预测式外呼活动实际结束时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1634008800000'],
                                    'ActualStartTime' => ['description' => '预测式外呼活动实际开始时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1634000460000'],
                                    'CasesAborted' => ['description' => '取消呼叫的联系人数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                    'CasesUncompleted' => ['description' => '未完呼叫的联系人数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                    'CasesConnected' => ['description' => '已接通的联系人数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '40'],
                                    'MaxAttemptCount' => ['description' => '预测式外呼活动的最大尝试次数，表示当活动的号码呼叫失败时，最多重呼几次。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                    'MinAttemptInterval' => ['description' => '预测式外呼活动的最小重呼间隔，表示失败重呼时的最小间隔，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                    'Name' => ['description' => '预测式外呼活动名称。', 'type' => 'string', 'example' => 'test-campaign'],
                                    'PlanedEndTime' => ['description' => '预测式外呼活动计划结束时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1634054400000'],
                                    'PlanedStartTime' => ['description' => '预测式外呼活动计划开始时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1633968000000'],
                                    'QueueName' => ['description' => '关联的技能组名称。', 'type' => 'string', 'example' => '测试技能组'],
                                    'TotalCases' => ['description' => '联系人总数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                    'State' => [
                                        'description' => '预测式外呼活动状态。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['Draft' => '草稿', 'Completed' => '已完成', 'Executing' => '执行中', 'Pending' => '待执行', 'Aborted' => '已取消', 'Paused' => '已暂停'],
                                        'example' => 'Completed',
                                    ],
                                    'CampaignId' => ['title' => 'id', 'description' => '预测式外呼活动ID。', 'type' => 'string', 'example' => '6badb397-a8b5-40b6-21019d382a09'],
                                    'StrategyType' => [
                                        'description' => '预测式外呼活动的策略模式。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['PACING' => '固定比例外呼，外呼数量 = 空闲坐席 * 比例', 'PID' => '系统基于PID控制策略，自动调整外呼电话数量'],
                                        'example' => 'PACING',
                                    ],
                                    'StrategyParameters' => ['description' => '预测式外呼活动的策略参数，PID策略下的格式参数示例：{"abandonRate":"5","historicalConnectedRate":"35"}，PACING策略下的格式参数示例：{"ratio":1}。abandonRate表示期望呼损率，historicalConnectedRate表示历史参考接通率，ratio表示固定外呼比例。', 'type' => 'string', 'example' => '{"ratio":1}'],
                                    'QueueId' => ['description' => '关联的技能组ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                    'Simulation' => ['description' => '是否为模拟活动，用于测试，普通客户无需关心。', 'type' => 'boolean', 'example' => 'false'],
                                    'SimulationParameters' => ['description' => '模拟活动参数，用于测试，普通客户无需关心。', 'type' => 'string', 'example' => '无'],
                                    'CasesUncompletedAfterAttempted' => ['description' => '尝试呼叫过但未接通，且未达到最大尝试次数的联系人数量。即经过重试后呼叫成功的联系人。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                    'CasesUncompletedAfterAttempt' => ['type' => 'string', 'description' => ''],
                                    'CompletionRate' => ['type' => 'number', 'format' => 'float', 'description' => ''],
                                    'ContactFlowId' => ['type' => 'string', 'description' => ''],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'title' => '获取预测式外呼活动',
            'changeSet' => [
                ['createdAt' => '2024-06-06T11:38:12.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2023-11-22T01:05:27.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetCampaign'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"RequestId\\": \\"6CCEF32F-8614-535F-A1D9-D85B8C0DC4F0\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Data\\": {\\n    \\"ActualEndTime\\": 1634008800000,\\n    \\"ActualStartTime\\": 1634000460000,\\n    \\"CasesAborted\\": 0,\\n    \\"CasesUncompleted\\": 0,\\n    \\"CasesConnected\\": 40,\\n    \\"MaxAttemptCount\\": 1,\\n    \\"MinAttemptInterval\\": 1,\\n    \\"Name\\": \\"test-campaign\\",\\n    \\"PlanedEndTime\\": 1634054400000,\\n    \\"PlanedStartTime\\": 1633968000000,\\n    \\"QueueName\\": \\"测试技能组\\",\\n    \\"TotalCases\\": 100,\\n    \\"State\\": \\"Completed\\",\\n    \\"CampaignId\\": \\"6badb397-a8b5-40b6-21019d382a09\\",\\n    \\"StrategyType\\": \\"PACING\\",\\n    \\"StrategyParameters\\": \\"{\\\\\\"ratio\\\\\\":1}\\",\\n    \\"QueueId\\": \\"skillgroup@ccc-test\\",\\n    \\"Simulation\\": false,\\n    \\"SimulationParameters\\": \\"无\\",\\n    \\"CasesUncompletedAfterAttempted\\": 1,\\n    \\"CasesUncompletedAfterAttempt\\": \\"\\",\\n    \\"CompletionRate\\": 0,\\n    \\"ContactFlowId\\": \\"\\"\\n  }\\n}","type":"json"}]',
        ],
        'GetCaseFileUploadUrl' => [
            'summary' => '调用GetCaseFileUploadUrl获取指定实例下预测式外呼名单文件的OSS上传参数，当使用文件导入的方式创建预测式外呼活动时，需要先调用此接口拿到文件上传参数，然后再调用CreateCampaign接口。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccQFUGXR'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'FileName',
                    'in' => 'query',
                    'schema' => ['description' => '预测式外呼活动名单文件名称，名称的格式要求为英文大小写字母，文件格式要求csv格式。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'case.csv'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'Url' => ['description' => '用于上传文件的预签名的OSS文件上传链接，有效期为一小时。', 'type' => 'string', 'example' => 'https://ccc-v2-online.oss-cn-shanghai.aliyuncs.com/ccc-test/namelist.csv?Expires=1642067227&OSSAccessKeyId=****&Signature=****'],
                                    'CaseFileKey' => ['description' => 'OSS文件的Key。', 'type' => 'string', 'example' => 'ccc-test/namelist.csv'],
                                ],
                            ],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取预测式外呼名单上传参数',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetCaseFileUploadUrl'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Data\\": {\\n    \\"Url\\": \\"https://ccc-v2-online.oss-cn-shanghai.aliyuncs.com/ccc-test/namelist.csv?Expires=1642067227&OSSAccessKeyId=****&Signature=****\\",\\n    \\"CaseFileKey\\": \\"ccc-test/namelist.csv\\"\\n  },\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\"\\n}","type":"json"}]',
        ],
        'GetChatMediaUrl' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => ['operationType' => 'get'],
            'parameters' => [
                [
                    'name' => 'MediaId',
                    'in' => 'formData',
                    'schema' => ['title' => 'media id', 'description' => 'media id', 'type' => 'string', 'required' => true, 'example' => '$iAHNCNQCo3dhdgMGBAAFAAbaACOEAaQhIEeoAqpjjBl42N6o_kg7A88AAAGRIRRuBgTOACrxHgcACM8AAAGRIYJLBQ'],
                ],
                [
                    'name' => 'RequestId',
                    'in' => 'formData',
                    'schema' => ['description' => '请求ID', 'type' => 'string', 'required' => false, 'example' => '8707EB29-BAED-4302-B999-40BA61877437'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'formData',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'GetChatMediaUrlResponse',
                        'description' => 'GetChatMediaUrlResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => ['description' => '返回数据结果。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '9FBA26B0-462B-4D77-B78F-AF35560DBC71'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息'."\n"
                                ."\n", 'type' => 'string', 'example' => 'Internal service issue. Detail:.'],
                            'Params' => [
                                'description' => '响应参数。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '[\'OFFLINE\', \'READY,RINGING,TALKING\']'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": \\"无\\",\\n  \\"RequestId\\": \\"9FBA26B0-462B-4D77-B78F-AF35560DBC71\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"Internal service issue. Detail:.\\",\\n  \\"Params\\": [\\n    \\"[\'OFFLINE\', \'READY,RINGING,TALKING\']\\"\\n  ]\\n}","type":"json"}]',
            'title' => '获取聊天消息媒体文件访问URL',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'GetChatRoutingProfile' => [
            'methods' => ['post', 'get'],
            'schemes' => ['https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => ['operationType' => 'get', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'tenant'],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '30C7D235-DDCF-4C7F-A462-5E2598252C2B'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'RoutingType' => ['description' => '话务分配类型。'."\n"
                                        .'- 自动分配(Automatic)。'."\n"
                                        .'- 手动分配(Manual)。', 'type' => 'string', 'example' => 'Automatic'],
                                    'AgentConcurrencySettings' => ['description' => '坐席会话并发配置。'."\n"
                                        .'- AllowExceedingLimitWhenTransferring，转接时是否允许超出上限，向其他坐席转接会话时，允许超出对方上限数量，但最多不能超过30个。'."\n"
                                        .'- AllowExceedingLimitWhenClaiming，认领时是否允许超出上限，坐席从队列中主动认领会话时，允许超出上限数量，但最多不能超过30个。'."\n"
                                        .'- ConcurrencyLimit，允许坐席同时处理的网络业务会话数量。'."\n"
                                        .'- Enabled，是否启用该配置。', 'type' => 'string', 'example' => '{'."\n"
                                        .'    "AllowExceedingLimitWhenTransferring": false,'."\n"
                                        .'    "ConcurrencyLimit": 4,'."\n"
                                        .'    "AllowExceedingLimitWhenClaiming": true,'."\n"
                                        .'    "Enabled": true'."\n"
                                        .'}'],
                                    'DistributionSettings' => ['description' => '坐席会话分配配置。'."\n"
                                        .'- AgentRingTimeoutSeconds，坐席处理超时限制。'."\n"
                                        .'- MaxNumberOfConversationsAgentCanMiss，允许坐席最多连续未响应的会话数量。'."\n"
                                        .'- PostAgentMissingConversionsAction，坐席连续未响应超过设置的数量后，系统设置的作息状态，如小休Break, 隐身Invisible，保持不变Nothing;'."\n"
                                        .'- Enabled，是否启用。', 'type' => 'string', 'example' => '{'."\n"
                                        .'    "AgentRingTimeoutSeconds": 30,'."\n"
                                        .'    "Enabled": true,'."\n"
                                        .'    "MaxNumberOfConversationsAgentCanMiss": 5,'."\n"
                                        .'    "PostAgentMissingConversionsAction": "Nothing"'."\n"
                                        .'}'],
                                    'ChatSettings' => ['description' => '会话配置。'."\n"
                                        .'- IdleChatTimeoutSeconds，会话自动结束时间，特定时间内未收到客户响应，则系统结束会话，单位秒。', 'type' => 'string', 'example' => '{"IdleChatTimeoutSeconds":300}'],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null.', 'description' => ''],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => ''],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s must not be null.', 'description' => ''],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'staticInfo' => ['returnType' => 'synchronous'],
            'eventInfo' => [
                'enable' => false,
                'eventNames' => [],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"30C7D235-DDCF-4C7F-A462-5E2598252C2B\\",\\n  \\"Data\\": {\\n    \\"RoutingType\\": \\"Automatic\\",\\n    \\"AgentConcurrencySettings\\": \\"{\\\\n    \\\\\\"AllowExceedingLimitWhenTransferring\\\\\\": false,\\\\n    \\\\\\"ConcurrencyLimit\\\\\\": 4,\\\\n    \\\\\\"AllowExceedingLimitWhenClaiming\\\\\\": true,\\\\n    \\\\\\"Enabled\\\\\\": true\\\\n}\\",\\n    \\"DistributionSettings\\": \\"{\\\\n    \\\\\\"AgentRingTimeoutSeconds\\\\\\": 30,\\\\n    \\\\\\"Enabled\\\\\\": true,\\\\n    \\\\\\"MaxNumberOfConversationsAgentCanMiss\\\\\\": 5,\\\\n    \\\\\\"PostAgentMissingConversionsAction\\\\\\": \\\\\\"Nothing\\\\\\"\\\\n}\\",\\n    \\"ChatSettings\\": \\"{\\\\\\"IdleChatTimeoutSeconds\\\\\\":300}\\"\\n  }\\n}","type":"json"}]',
            'title' => '获取会话转接配置',
            'summary' => '使用GetChatRoutingProfile获取会话转接配置。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'GetContactFlow' => [
            'summary' => '获取指定联系流。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccTPIKHY'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'ContactFlowId',
                    'in' => 'query',
                    'schema' => ['description' => '联系流ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '274601be-a6d5-4429-bcef-32b51d031c6e'],
                ],
                [
                    'name' => 'DraftId',
                    'in' => 'query',
                    'schema' => ['description' => '草稿ID，当前联系流对应的可编辑草稿版本ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '566399d7-5558-447c-a72f-9be2768b6a82'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '2263B273-AC1B-44EB-BA98-87F2322C6780'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'Type' => ['description' => '流程类型：   '."\n"
                                        .'MAIN\\_FLOW（主流程）  '."\n"
                                        .'SUB\\_FLOW（子流程）  '."\n"
                                        .'SURVEY\\_FLOW（满意度流程）', 'type' => 'string', 'example' => 'MAIN_FLOW'],
                                    'Definition' => ['description' => 'IVR的内容。', 'type' => 'string', 'example' => '{"activities":[{"type":"INCOMING_CALL","id":"e98f0d47","name":"开始","properties":{"position":{"x":263,"y":164}},"events":[{"event":"complete","next":"2d3ad2c2","edgeId":"41f7dbd0"}],"nodeIndex":0},{"type":"HANGUP","id":"bd4f37e2","name":"挂机","properties":{"position":{"x":765,"y":185}},"events":[{"event":"complete","next":null}],"nodeIndex":999},{"type":"PLAY_SAY","id":"2d3ad2c2","name":"放音","properties":{"say":"您好，欢迎来到云联络中心。","audioResourceId":"","position":{"x":485.5,"y":153.5},"audioType":"tts","audioInterrupt":false},"events":[{"event":"complete","next":"bd4f37e2","edgeId":"e1af4f1f"}],"nodeIndex":1}],"description":""}'],
                                    'DraftId' => ['description' => '草稿ID，当前联系流对应的可编辑草稿版本ID。', 'type' => 'string', 'example' => '566399d7-5558-447c-a72f-9be2768b6a82'."\n"],
                                    'Description' => ['description' => '版本描述。', 'type' => 'string', 'example' => '1.0'."\n"],
                                    'UpdatedTime' => ['description' => '上次修改的时间。', 'type' => 'string', 'example' => '2021-07-14 10:48:43.0'],
                                    'Editor' => ['description' => '此草稿的当前编辑者的坐席登录名。', 'type' => 'string', 'example' => 'editor-xxx'],
                                    'Published' => ['description' => '是否已发布 True：已发布：False：未发布', 'type' => 'boolean', 'example' => 'False'],
                                    'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                    'Name' => ['description' => 'IVR名称。', 'type' => 'string', 'example' => '欢迎语'],
                                    'ContactFlowId' => ['description' => '联系流ID。', 'type' => 'string', 'example' => '274601be-a6d5-4429-bcef-32b51d031c6e'."\n"],
                                    'CreatedTime' => ['description' => '联系流程草稿创建时间。', 'type' => 'string', 'example' => '2021-07-14 10:48:43.0'],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取指定联系流',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetContactFlow'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"2263B273-AC1B-44EB-BA98-87F2322C6780\\",\\n  \\"Data\\": {\\n    \\"Type\\": \\"MAIN_FLOW\\",\\n    \\"Definition\\": \\"{\\\\\\"activities\\\\\\":[{\\\\\\"type\\\\\\":\\\\\\"INCOMING_CALL\\\\\\",\\\\\\"id\\\\\\":\\\\\\"e98f0d47\\\\\\",\\\\\\"name\\\\\\":\\\\\\"开始\\\\\\",\\\\\\"properties\\\\\\":{\\\\\\"position\\\\\\":{\\\\\\"x\\\\\\":263,\\\\\\"y\\\\\\":164}},\\\\\\"events\\\\\\":[{\\\\\\"event\\\\\\":\\\\\\"complete\\\\\\",\\\\\\"next\\\\\\":\\\\\\"2d3ad2c2\\\\\\",\\\\\\"edgeId\\\\\\":\\\\\\"41f7dbd0\\\\\\"}],\\\\\\"nodeIndex\\\\\\":0},{\\\\\\"type\\\\\\":\\\\\\"HANGUP\\\\\\",\\\\\\"id\\\\\\":\\\\\\"bd4f37e2\\\\\\",\\\\\\"name\\\\\\":\\\\\\"挂机\\\\\\",\\\\\\"properties\\\\\\":{\\\\\\"position\\\\\\":{\\\\\\"x\\\\\\":765,\\\\\\"y\\\\\\":185}},\\\\\\"events\\\\\\":[{\\\\\\"event\\\\\\":\\\\\\"complete\\\\\\",\\\\\\"next\\\\\\":null}],\\\\\\"nodeIndex\\\\\\":999},{\\\\\\"type\\\\\\":\\\\\\"PLAY_SAY\\\\\\",\\\\\\"id\\\\\\":\\\\\\"2d3ad2c2\\\\\\",\\\\\\"name\\\\\\":\\\\\\"放音\\\\\\",\\\\\\"properties\\\\\\":{\\\\\\"say\\\\\\":\\\\\\"您好，欢迎来到云联络中心。\\\\\\",\\\\\\"audioResourceId\\\\\\":\\\\\\"\\\\\\",\\\\\\"position\\\\\\":{\\\\\\"x\\\\\\":485.5,\\\\\\"y\\\\\\":153.5},\\\\\\"audioType\\\\\\":\\\\\\"tts\\\\\\",\\\\\\"audioInterrupt\\\\\\":false},\\\\\\"events\\\\\\":[{\\\\\\"event\\\\\\":\\\\\\"complete\\\\\\",\\\\\\"next\\\\\\":\\\\\\"bd4f37e2\\\\\\",\\\\\\"edgeId\\\\\\":\\\\\\"e1af4f1f\\\\\\"}],\\\\\\"nodeIndex\\\\\\":1}],\\\\\\"description\\\\\\":\\\\\\"\\\\\\"}\\",\\n    \\"DraftId\\": \\"566399d7-5558-447c-a72f-9be2768b6a82\\\\n\\",\\n    \\"Description\\": \\"1.0\\\\n\\",\\n    \\"UpdatedTime\\": \\"2021-07-14 10:48:43.0\\",\\n    \\"Editor\\": \\"editor-xxx\\",\\n    \\"Published\\": true,\\n    \\"InstanceId\\": \\"ccc-test\\",\\n    \\"Name\\": \\"欢迎语\\",\\n    \\"ContactFlowId\\": \\"274601be-a6d5-4429-bcef-32b51d031c6e\\\\n\\",\\n    \\"CreatedTime\\": \\"2021-07-14 10:48:43.0\\"\\n  }\\n}","type":"json"}]',
        ],
        'GetConversationDetail' => [
            'summary' => '调用GetConversationDetail获取指定实例下指定通话ID对应的通话的对话详情，注意，实例及技能组需要开通质检推送才能获取到对话详情。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeCode' => '136495',
                'abilityTreeNodes' => ['FEATUREccc5HY0NN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'ContactId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'example' => 'job-25884193037652****'],
                ],
                [
                    'name' => 'AgentId',
                    'in' => 'query',
                    'schema' => ['title' => '坐席ID。', 'description' => '坐席ID。', 'type' => 'string', 'required' => false, 'example' => 'agent@ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。'."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '7E407F9B-A278-52A0-B193-3EE5471D7A87'],
                            'Phrases' => [
                                'description' => '对话列表。',
                                'type' => 'array',
                                'items' => [
                                    'description' => '对话信息。',
                                    'type' => 'object',
                                    'properties' => [
                                        'Identity' => ['description' => '角色标识，系统内部使用，主要用于判断角色，客户无需关心。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                        'Role' => [
                                            'description' => '角色。',
                                            'type' => 'string',
                                            'enumValueTitles' => ['客服' => '客服', '客户' => '客户'],
                                            'example' => '客服',
                                        ],
                                        'Begin' => ['description' => '句子开始时间相对会话开始时间的偏移量，单位毫秒。', 'type' => 'integer', 'format' => 'int32', 'example' => '240'],
                                        'End' => ['description' => '句子结束时间相对会话开始时间的偏移量，单位毫秒。', 'type' => 'integer', 'format' => 'int32', 'example' => '1280'],
                                        'Words' => ['description' => '对话文本内容。', 'type' => 'string', 'example' => '欢迎致电云联络中心'],
                                        'Finished' => ['description' => '是否完结', 'type' => 'boolean', 'example' => 'false'],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"7E407F9B-A278-52A0-B193-3EE5471D7A87\\",\\n  \\"Phrases\\": [\\n    {\\n      \\"Identity\\": \\"agent@ccc-test\\",\\n      \\"Role\\": \\"客服\\",\\n      \\"Begin\\": 240,\\n      \\"End\\": 1280,\\n      \\"Words\\": \\"欢迎致电云联络中心\\",\\n      \\"Finished\\": false\\n    }\\n  ]\\n}","type":"json"}]',
            'title' => '获取对话详情',
            'changeSet' => [
                ['createdAt' => '2024-12-12T15:20:46.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetConversationDetail'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'GetDoNotCallFileUploadParameters' => [
            'summary' => '调用GetDoNotCallFileUploadParameters获取禁呼文件的上传参数，当通过文件导入禁止外呼号码时，需要先调用此接口将禁呼号码文件上传到云联络中心的公共OSS空间，之后再调用ImportDoNotCallNumbers执行导入。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccTMAX45'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'FileName',
                    'in' => 'query',
                    'schema' => ['description' => '禁止外呼号码文件的名称。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'blacklist.xlsx'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                            'Success' => ['description' => '是否成功。', 'type' => 'boolean', 'example' => 'true'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'FilePath' => ['description' => 'OSS文件的Key。', 'type' => 'string', 'example' => 'ccc-test/blacklist.xlsx'],
                                    'Signature' => ['description' => '文件上传临时凭证的签名信息，用于上传时验证合法性。', 'type' => 'string', 'example' => 'zi31STIMtIfa/UN2l+6lww****'],
                                    'Host' => ['description' => 'OSS的接入域名。', 'type' => 'string', 'example' => 'https://ccc-v2-online.oss-cn-shanghai.aliyuncs.com'],
                                    'Policy' => ['description' => '签名策略。', 'type' => 'string', 'example' => 'eyJleHBpcmF0aW9uIjoiMjAyMi0wMy0xNVQwMzowMzo0MC4zMTJaIiwiY29uZGl0aW9ucyI6W1siY29udGVudC1sZW5ndGgtcmFuZ2UiLDAsMTA0ODU3NjBdLFsic3RhcnRzLXdpdGgiLCIka2V5IiwidGVtcC9ibGFja2xpc3QvaW1wb3J0LzE1NzcyNDcxMTU0OTA0MDEvY2NjVjIta216LzIwMjIE1MTAwMzQwLyJd****'],
                                    'ExpireTime' => ['description' => '过期时间，格式为Unix时间戳，单位秒。', 'type' => 'integer', 'format' => 'int32', 'example' => '1647313420'],
                                    'AccessKeyId' => ['description' => '签名使用的accessKeyId。', 'type' => 'string', 'example' => '****'],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取禁呼文件上传参数',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2022-02-24T13:00:36.000Z', 'description' => 'OpenAPI 下线'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetDoNotCallFileUploadParameters'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\",\\n  \\"Success\\": true,\\n  \\"Data\\": {\\n    \\"FilePath\\": \\"ccc-test/blacklist.xlsx\\",\\n    \\"Signature\\": \\"zi31STIMtIfa/UN2l+6lww****\\",\\n    \\"Host\\": \\"https://ccc-v2-online.oss-cn-shanghai.aliyuncs.com\\",\\n    \\"Policy\\": \\"eyJleHBpcmF0aW9uIjoiMjAyMi0wMy0xNVQwMzowMzo0MC4zMTJaIiwiY29uZGl0aW9ucyI6W1siY29udGVudC1sZW5ndGgtcmFuZ2UiLDAsMTA0ODU3NjBdLFsic3RhcnRzLXdpdGgiLCIka2V5IiwidGVtcC9ibGFja2xpc3QvaW1wb3J0LzE1NzcyNDcxMTU0OTA0MDEvY2NjVjIta216LzIwMjIE1MTAwMzQwLyJd****\\",\\n    \\"ExpireTime\\": 1647313420,\\n    \\"AccessKeyId\\": \\"****\\"\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <Policy>eyJleHBpcmF0aW9uIjoiMjAyMi0wMy0xNVQwMzowMzo0MC4zMTJaIiwiY29uZGl0aW9ucyI6W1siY29udGVudC1sZW5ndGgtcmFuZ2UiLDAsMTA0ODU3NjBdLFsic3RhcnRzLXdpdGgiLCIka2V5IiwidGVtcC9ibGFja2xpc3QvaW1wb3J0LzE1NzcyNDcxMTU0OTA0MDEvY2NjVjIta216LzIwMjIE1MTAwMzQwLyJdXX0=</Policy>\\n    <FilePath>temp/blacklist/import/157724711549xxxx/ccc-test/20220315100340/blacklist.xlsx</FilePath>\\n    <AccessKeyId>LTAI4GDDtCgcY8HmXTiExxxx</AccessKeyId>\\n    <Signature>zi31STIMtIfa/UN2l+6lwwe9o=</Signature>\\n    <Host>https://ccc-v2-online.oss-cn-shanghai.aliyuncs.com</Host>\\n    <ExpireTime>1647313420</ExpireTime>\\n</Data>\\n<Code>OK</Code>\\n<Success>true</Success>","errorExample":""}]',
        ],
        'GetDocumentUploadParameters' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'parameters' => [
                [
                    'name' => 'FileName',
                    'in' => 'formData',
                    'schema' => ['description' => '文件名称。', 'type' => 'string', 'required' => true, 'example' => 'blacklist.xlsx'],
                ],
                [
                    'name' => 'RequestId',
                    'in' => 'formData',
                    'schema' => ['description' => '请求ID。', 'type' => 'string', 'required' => false, 'example' => '24BE19E8-BF7D-4992-A35E-15EBA874F2E5'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'formData',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'GetTempAttachmentUploadUrlResponse',
                        'description' => 'GetTempAttachmentUploadUrlResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'AccessKeyId' => ['title' => '签名使用的accessKeyId', 'description' => '签名使用的accessKeyId', 'type' => 'string', 'example' => '****'],
                                    'Policy' => ['title' => '签名策略', 'description' => '签名策略', 'type' => 'string', 'example' => 'Permit'],
                                    'Signature' => ['title' => '签名', 'description' => '签名', 'type' => 'string', 'example' => 'zi31STIMtIfa/UN2l+6lww****'],
                                    'FilePath' => ['title' => 'oss文件路径', 'description' => 'oss文件路径', 'type' => 'string', 'example' => 'ccc-test/blacklist.xlsx'],
                                    'Host' => ['title' => 'oss host', 'description' => 'oss host', 'type' => 'string', 'example' => 'https://ccc-v2-online.oss-cn-shanghai.aliyuncs.com'],
                                    'ExpireTime' => ['title' => '到期时间', 'description' => '到期时间', 'type' => 'integer', 'format' => 'int32', 'example' => '1647313420'],
                                ],
                            ],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '9FBA26B0-462B-4D77-B78F-AF35560DBC71'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '响应参数。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": {\\n    \\"AccessKeyId\\": \\"****\\",\\n    \\"Policy\\": \\"Permit\\",\\n    \\"Signature\\": \\"zi31STIMtIfa/UN2l+6lww****\\",\\n    \\"FilePath\\": \\"ccc-test/blacklist.xlsx\\",\\n    \\"Host\\": \\"https://ccc-v2-online.oss-cn-shanghai.aliyuncs.com\\",\\n    \\"ExpireTime\\": 1647313420\\n  },\\n  \\"RequestId\\": \\"9FBA26B0-462B-4D77-B78F-AF35560DBC71\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '获取导入Document上传地址',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'GetEarlyMediaRecording' => [
            'summary' => '获取指定实例下的通话早媒体音频。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccKYIENB'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '云联络中心实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'ContactId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-6538214103689****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '03C67DAD-EB26-41D8-949D-9B0C470FB716'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'FileUrl' => ['description' => '录音文件的OSS下载地址，注意下载地址的过期时间，下载地址的有效期为1天。', 'type' => 'string', 'example' => 'https://ccc-v2-online.oss-cn-shanghai.aliyuncs.com/ccc-record-mixed/ccc-test/2022/06/voicemail.job-054ded02****.wav?Expires=1656074923&OSSAccessKeyId=****&Signature=****'],
                                    'FileName' => ['description' => '录音文件名称。', 'type' => 'string', 'example' => 'job-6538214103689****-earlyMedia.wav'],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null.', 'description' => ''],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => ''],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s must not be null.', 'description' => ''],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取通话早媒体音频',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetEarlyMediaRecording'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"03C67DAD-EB26-41D8-949D-9B0C470FB716\\",\\n  \\"Data\\": {\\n    \\"FileUrl\\": \\"https://ccc-v2-online.oss-cn-shanghai.aliyuncs.com/ccc-record-mixed/ccc-test/2022/06/voicemail.job-054ded02****.wav?Expires=1656074923&OSSAccessKeyId=****&Signature=****\\",\\n    \\"FileName\\": \\"job-6538214103689****-earlyMedia.wav\\"\\n  }\\n}","type":"json"}]',
        ],
        'GetHistoricalCallerReport' => [
            'summary' => '调用GetHistoricalCallerReport获取指定实例下指定来电号码的历史呼入报表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'CallingNumber',
                    'in' => 'query',
                    'schema' => ['description' => '来电号码。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '1900000****'],
                ],
                [
                    'name' => 'StopTime',
                    'in' => 'query',
                    'schema' => ['description' => '查询的结束时间戳，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '4102416000000', 'minimum' => '0', 'example' => '1646928000000'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '查询的开始时间戳，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'docRequired' => true, 'maximum' => '4102416000000', 'minimum' => '0', 'example' => '1646841600000'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'LastCallingTime' => ['description' => '最近一次来电时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1646917200000'],
                                    'TotalCalls' => ['description' => '该号码在查询时间段的总来电次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '10'],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Format', 'errorMessage' => 'The format of parameter %s is invalid. %s', 'description' => '该参数的格式不合法。'],
                    ['errorCode' => 'Parameter.Invalid', 'errorMessage' => 'The parameter %s is invalid. %s.', 'description' => '该参数无效。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.Common', 'errorMessage' => 'An internal service error occurred. %s', 'description' => '内部服务错误。'],
                ],
            ],
            'title' => '获取历史来电报表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetHistoricalCallerReport'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\",\\n  \\"Data\\": {\\n    \\"LastCallingTime\\": 1646917200000,\\n    \\"TotalCalls\\": 10\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <LastCallingTime>1646917200000</LastCallingTime>\\n    <TotalCalls>10</TotalCalls>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'GetHistoricalCampaignReport' => [
            'summary' => '调用GetHistoricalCampaignReport接口获取指定实例下指定ID对应的预测式外呼活动的历史数据报表。',
            'methods' => ['get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccQFUGXR'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['title' => '实例ID', 'description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'CampaignId',
                    'in' => 'query',
                    'schema' => ['title' => '活动ID', 'description' => '预测式外呼活动ID。', 'type' => 'string', 'required' => true, 'example' => '4fc85829-f6fc-476e-9c0d-c350184e36f1'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => 'Schema of Response',
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。'."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'E3A847C1-9800-57DF-9172-2CDDC026388D'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'CallsConnected' => ['description' => '已接通数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '50'],
                                    'CallsDialed' => ['description' => '已呼叫次数，包括重呼次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                    'CallsAbandoned' => ['description' => '已呼损数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '5'],
                                    'ConnectedRate' => ['description' => '已废弃，请参考AnswerRate。', 'type' => 'number', 'format' => 'float', 'example' => '0.50'],
                                    'AnswerRate' => ['description' => '接通率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0.50'],
                                    'AbandonedRate' => ['description' => '已废弃，请参考AbandonRate。', 'type' => 'number', 'format' => 'float', 'example' => '0.10'],
                                    'AbandonRate' => ['description' => '呼损率，计算方式为：已呼损数量/总数。', 'type' => 'number', 'format' => 'float', 'example' => '0.10'],
                                    'OccupancyRate' => ['description' => '坐席利用率，计算方式为：（总通话时长+总话后处理时长）/总坐席在线时长，总坐席在线时长表示该活动关联的技能组下的所有坐席的在线时长。', 'type' => 'number', 'format' => 'float', 'example' => '0.50'],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'title' => '获取预测式外呼活动历史数据报表',
            'changeSet' => [
                ['createdAt' => '2023-11-22T01:05:27.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetHistoricalCampaignReport'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"E3A847C1-9800-57DF-9172-2CDDC026388D\\",\\n  \\"Data\\": {\\n    \\"CallsConnected\\": 50,\\n    \\"CallsDialed\\": 100,\\n    \\"CallsAbandoned\\": 5,\\n    \\"ConnectedRate\\": 0.5,\\n    \\"AnswerRate\\": 0.5,\\n    \\"AbandonedRate\\": 0.1,\\n    \\"AbandonRate\\": 0.1,\\n    \\"OccupancyRate\\": 0.5\\n  }\\n}","type":"json"}]',
        ],
        'GetHistoricalInstanceReport' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '获取的历史数据的起始时间，格式为Unix时间戳，单位毫秒，非必填，默认为当天的0时，最早为当前时间往前180天，统计的时间精度为小时，向前取整，闭区间。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '4133952000000', 'minimum' => '0', 'example' => '1532448000000'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '获取的历史数据的终止时间，格式为Unix时间戳，单位毫秒，非必填，默认为当前时间，统计的时间精度为小时，向后取整，开区间。例如：开始时间为11:12:20，结束时间为11:45:50，则对齐后的入参时间范围为[11:00:00,12:00:00) ，即大于等于11点，小于12点。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '4133952000000', 'minimum' => '0', 'example' => '1532707199000'],
                ],
                [
                    'name' => 'MediaType',
                    'in' => 'query',
                    'schema' => ['description' => '媒体类型，默认是语音(Audio), 其他可选参数包括Chat和Video.', 'type' => 'string', 'required' => false, 'example' => 'VIDEO'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '943D8EF3-3321-471F-A104-51C96FCA94D6'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'Inbound' => [
                                        'description' => '呼入数据。',
                                        'type' => 'object',
                                        'properties' => [
                                            'AverageRingTime' => ['description' => '平均振铃时长，单位秒。计算公式为： TotalRingTime/CallsRinged。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'CallsVoicemail' => ['description' => '转语音信箱的通话数量，当通话进入了IVR中配置的语音信箱模块，计数加1。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxAbandonedInIVRTime' => ['description' => '最大IVR放弃时长，单位秒。IVR放弃的定义是客户在IVR交互过程中挂机，不包括排队状态下客户挂机，不包括通话分配坐席后坐席振铃过程中客户挂机。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                            'CallsHandled' => ['description' => '应答量，即被坐席应答的通话数量，若一通电话被多个坐席应答，只算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsIVRException' => ['description' => '发生IVR异常的通话数量，判定条件是IVR进入了挂机原因节点且挂机原因节点设置的挂机原因为转人工失败，此时计数加1。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsAbandonedInIVR' => ['description' => 'IVR放弃量，即电话进入IVR流程之后在IVR环节客户挂机的数量，判断依据为通话详情的挂断原因为IVR放弃。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalHoldTime' => ['description' => '总通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxAbandonTime' => ['description' => '最大放弃时长，单位秒。放弃的定义是通话进入IVR后，坐席接起前，客户发起挂机。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AverageAbandonTime' => ['description' => '平均放弃时长，单位秒。计算公式为：TotalAbandonTime/CallsAbandoned。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'CallsRinged' => ['description' => '座席振铃的电话数量，若一通电话分配给多个座席并产生了振铃，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsQueuingFailed' => ['description' => '队列失败量，即电话进入队列之后在排队环节客户挂机的数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AbandonRate' => ['description' => '放弃率。计算公式为：CallsAbandoned/CallsOffered（由于放弃事件与分配事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxAbandonedInRingTime' => ['description' => '最大振铃放弃时长，单位秒。振铃放弃的定义是通话分配到坐席后，坐席正在振铃，此时客户挂机。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsBlindTransferred' => ['description' => '直接转接量，即发生直接转接的电话数量。若一通电话发起多次转接，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AverageAbandonedInIVRTime' => ['description' => '平均IVR放弃时长，单位秒。计算公式为：TotalAbandonedInIVRTime/CallsAbandonedInIVR。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'AverageAbandonedInQueueTime' => ['description' => '平均排队放弃时长，单位秒。计算公式为：TotalAbandonedInQueueTime/CallsAbandonedInQueue。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'MaxWaitTime' => ['description' => '最大等待时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AverageTalkTime' => ['description' => '平均通话时长，单位秒。计算公式为：TotalTalkTime/CallsHandled。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'CallsAttendedTransferred' => ['description' => '咨询转接量，即发生咨询转接的电话数量。若一通电话发起多次转接，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalAbandonedInIVRTime' => ['description' => '总IVR放弃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsQueuingOverflow' => ['description' => '队列溢出的通话数量，队列溢出指通话在IVR排队时队列溢出。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsAbandonedInRing' => ['description' => '振铃放弃量，即坐席振铃过程中发生客户挂机的数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalAbandonedInRingTime' => ['description' => '总振铃放弃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AverageWaitTime' => ['description' => '平均等待时长，平均每通电话的坐席接起前等待时长。计算公式为： TotalWaitTime/CallsHandled。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。计算公式为： TotalWorkTime/CallsHandled。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'CallsQueued' => ['description' => '进入队列的电话数量，若一通电话多次进入队列，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AverageAbandonedInRingTime' => ['description' => '平均振铃放弃时长，单位秒。计算公式为：TotalAbandonedInRingTime/CallsAbandonedInRing。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'CallsAbandoned' => ['description' => '放弃量。计算公式为：CallsAbandonedInIVR+CallsAbandonedInQueue+CallsAbandonedInRing。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxAbandonedInQueueTime' => ['description' => '最大排队放弃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsAbandonedInVoiceNavigator' => ['description' => '通话在智能导航模块放弃的数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalWaitTime' => ['description' => '总等待时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalAbandonTime' => ['description' => '总放弃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsOffered' => ['description' => '呼入到云联络中心的电话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsQueuingTimeout' => ['description' => '在排队阶段超时的通话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'ServiceLevel20' => ['description' => '20S服务水平，等待时长小于等于20秒的电话数量/CallsQueued。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'MaxHoldTime' => ['description' => '最大通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsForwardToOutsideNumber' => ['description' => '发生转外线的通话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'SatisfactionRate' => ['description' => '满意率，计算公式为：标记为满意的评价数/满意度调查响应次数。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'CallsHold' => ['description' => '保持量，即发生通话保持的电话数量。若一通电话保持多次，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'HandleRate' => ['description' => '应答率。计算公式为：CallsHandled/CallsOffered（由于应答事件与分配事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AverageHoldTime' => ['description' => '平均通话保持时长，单位秒。计算公式为：TotalHoldTime/CallsHold。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'CallsAbandonedInQueue' => ['description' => '队列放弃量，即电话进入队列之后在排队环节客户挂机的数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalAbandonedInQueueTime' => ['description' => '总排队放弃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsCausedIVRException' => ['description' => '导致IVR异常的电话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsToVoicemail' => ['description' => '进入语音信箱的电话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '3'],
                                            'ServiceLevel15' => ['description' => '15秒服务水平。', 'type' => 'number', 'format' => 'float', 'example' => '0.78'],
                                            'ServiceLevel30' => ['description' => '30秒服务水平。', 'type' => 'number', 'format' => 'float', 'example' => '0.9'],
                                            'TotalMessagesSent' => ['description' => 'Chat会话中总消息发送量。', 'type' => 'integer', 'format' => 'int64', 'example' => '12'],
                                            'TotalMessagesSentByAgent' => ['description' => 'Chat会话中坐席发送的总消息量。', 'type' => 'integer', 'format' => 'int64', 'example' => '8'],
                                            'TotalMessagesSentByCustomer' => ['description' => 'Chat会话中客户发送的总消息量。', 'type' => 'integer', 'format' => 'int64', 'example' => '4'],
                                            'AverageFirstResponseTime' => ['description' => 'Chat会话平均首次响应时长，单位为秒。', 'type' => 'number', 'format' => 'float', 'example' => '12'],
                                            'AccessChannelTypeDetailList' => [
                                                'description' => '各渠道的统计数据。',
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '渠道的统计数据。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'AccessChannelType' => ['description' => '渠道类型。', 'type' => 'string', 'example' => 'Web'],
                                                        'CallsOffered' => ['description' => '分配的会话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '5'],
                                                    ],
                                                ],
                                            ],
                                            'AverageResponseTime' => ['description' => 'Chat会话平均响应时长。', 'type' => 'number', 'format' => 'float', 'example' => '15'],
                                        ],
                                    ],
                                    'Outbound' => [
                                        'description' => '呼出指标。',
                                        'type' => 'object',
                                        'properties' => [
                                            'AverageRingTime' => ['description' => '平均振铃时长，单位秒。计算公式为： TotalRingTime/CallsRinged。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'CallsDialed' => ['description' => '拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsAnswered' => ['description' => '接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalDialingTime' => ['description' => '总拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalHoldTime' => ['description' => '总通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。计算公式为：TotalWorkTime/CallsDialed。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'CallsRinged' => ['description' => '坐席振铃的电话数量，若一通电话分配给多个坐席并产生了振铃，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxDialingTime' => ['description' => '最大拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsBlindTransferred' => ['description' => '直接转接量，即发生直接转接的电话数量。若一通电话发起多次转接，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AnswerRate' => ['description' => '接通率，计算公式为：CallsAnswered/CallsDialed（由于接听事件与应答事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'MaxHoldTime' => ['description' => '最大通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AverageTalkTime' => ['description' => '平均通话时长，单位秒。计算公式为：TotalTalkTime/CallsAnswered。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'SatisfactionRate' => ['description' => '满意率，计算公式为：标记为满意的评价数/满意度调查响应次数。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'CallsAttendedTransferred' => ['description' => '咨询转接量，即发生咨询转接的电话数量。若一通电话发起多次转接，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'CallsHold' => ['description' => '保持量，即发生通话保持的电话数量。若一通电话保持多次，算一次。', 'type' => 'integer', 'format' => 'int32', 'example' => '0'],
                                            'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AverageHoldTime' => ['description' => '平均通话保持时长，单位秒。计算公式为：TotalHoldTime/CallsHold。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'AverageDialingTime' => ['description' => '平均拨号时长，单位秒。计算公式为：TotalDialingTime/CallsDialed。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                        ],
                                    ],
                                    'Overall' => [
                                        'description' => '整体指标。',
                                        'type' => 'object',
                                        'properties' => [
                                            'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalLoggedInTime' => ['description' => '总登录时长，单位秒。不包含小休时长。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'OccupancyRate' => ['description' => '座席利用率，计算公式为： (TotalworkTime + TotalTalkTime ) / TotalLoggedInTime。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxHoldTime' => ['description' => '最大通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AverageBreakTime' => ['description' => '平均小休时长，单位秒。计算公式为：TotalBreakTime/小休次数。小休次数为非接口统计字段。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'TotalHoldTime' => ['description' => '总保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'SatisfactionRate' => ['description' => '满意率，计算公式为：标记为满意的评价数/满意度调查响应次数。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'MaxBreakTime' => ['description' => '最大小休时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。计算公式为：TotalWorkTime/TotalCalls。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'AverageTalkTime' => ['description' => '平均通话时长，单位秒。计算公式为： TotalTalkTime/(CallsAnswered+CallsHandled)。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxReadyTime' => ['description' => '最大就绪时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'AverageReadyTime' => ['description' => '平均就绪时长，单位秒。计算公式为：TotalReadyTime/就绪次数，就绪次数暂不对外暴露。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'AverageHoldTime' => ['description' => '平均通话保持时长，单位秒。计算公式为：TotalHoldTime/(呼入CallsHold+呼出CallsHold)。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            'TotalReadyTime' => ['description' => '总就绪时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalBreakTime' => ['description' => '总小休时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'TotalCalls' => ['description' => '总电话量。计算公式为：CallsOffered + CallsDialed。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            'MaxLoggedInAgents' => ['description' => '此时间范围内最多同时登录的座席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '102'],
                                        ],
                                    ],
                                    'Internal' => [
                                        'description' => '内部呼叫指标。',
                                        'type' => 'object',
                                        'properties' => [
                                            'CallsDialed' => ['description' => '拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                            'CallsAnswered' => ['description' => '接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
            ],
            'title' => '获取历史实例数据报表',
            'summary' => '调用GetHistoricalInstanceReport获取指定实例的历史数据报表。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-22T01:05:26.000Z', 'description' => '请求参数发生变更、响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetHistoricalInstanceReport'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"943D8EF3-3321-471F-A104-51C96FCA94D6\\",\\n  \\"Data\\": {\\n    \\"Inbound\\": {\\n      \\"AverageRingTime\\": 0,\\n      \\"CallsVoicemail\\": 0,\\n      \\"MaxAbandonedInIVRTime\\": 100,\\n      \\"CallsHandled\\": 0,\\n      \\"CallsIVRException\\": 0,\\n      \\"CallsAbandonedInIVR\\": 0,\\n      \\"MaxWorkTime\\": 0,\\n      \\"TotalHoldTime\\": 0,\\n      \\"MaxAbandonTime\\": 0,\\n      \\"AverageAbandonTime\\": 0,\\n      \\"CallsRinged\\": 0,\\n      \\"CallsQueuingFailed\\": 0,\\n      \\"TotalRingTime\\": 0,\\n      \\"AbandonRate\\": 0,\\n      \\"TotalTalkTime\\": 0,\\n      \\"MaxAbandonedInRingTime\\": 0,\\n      \\"CallsBlindTransferred\\": 0,\\n      \\"AverageAbandonedInIVRTime\\": 0,\\n      \\"AverageAbandonedInQueueTime\\": 0,\\n      \\"MaxWaitTime\\": 0,\\n      \\"AverageTalkTime\\": 0,\\n      \\"CallsAttendedTransferred\\": 0,\\n      \\"TotalAbandonedInIVRTime\\": 0,\\n      \\"CallsQueuingOverflow\\": 0,\\n      \\"CallsAbandonedInRing\\": 0,\\n      \\"TotalAbandonedInRingTime\\": 0,\\n      \\"TotalWorkTime\\": 0,\\n      \\"AverageWaitTime\\": 0,\\n      \\"AverageWorkTime\\": 0,\\n      \\"CallsQueued\\": 0,\\n      \\"AverageAbandonedInRingTime\\": 0,\\n      \\"SatisfactionIndex\\": 0,\\n      \\"CallsAbandoned\\": 0,\\n      \\"MaxAbandonedInQueueTime\\": 0,\\n      \\"CallsAbandonedInVoiceNavigator\\": 0,\\n      \\"TotalWaitTime\\": 0,\\n      \\"MaxTalkTime\\": 0,\\n      \\"MaxRingTime\\": 0,\\n      \\"TotalAbandonTime\\": 0,\\n      \\"CallsOffered\\": 0,\\n      \\"CallsQueuingTimeout\\": 0,\\n      \\"ServiceLevel20\\": 0,\\n      \\"MaxHoldTime\\": 0,\\n      \\"CallsForwardToOutsideNumber\\": 0,\\n      \\"SatisfactionRate\\": 0,\\n      \\"CallsHold\\": 0,\\n      \\"SatisfactionSurveysOffered\\": 0,\\n      \\"HandleRate\\": 0,\\n      \\"SatisfactionSurveysResponded\\": 0,\\n      \\"AverageHoldTime\\": 0,\\n      \\"CallsAbandonedInQueue\\": 0,\\n      \\"TotalAbandonedInQueueTime\\": 0,\\n      \\"CallsCausedIVRException\\": 0,\\n      \\"CallsToVoicemail\\": 3,\\n      \\"ServiceLevel15\\": 0.78,\\n      \\"ServiceLevel30\\": 0.9,\\n      \\"TotalMessagesSent\\": 12,\\n      \\"TotalMessagesSentByAgent\\": 8,\\n      \\"TotalMessagesSentByCustomer\\": 4,\\n      \\"AverageFirstResponseTime\\": 12,\\n      \\"AccessChannelTypeDetailList\\": [\\n        {\\n          \\"AccessChannelType\\": \\"Web\\",\\n          \\"CallsOffered\\": 5\\n        }\\n      ],\\n      \\"AverageResponseTime\\": 15\\n    },\\n    \\"Outbound\\": {\\n      \\"AverageRingTime\\": 0,\\n      \\"CallsDialed\\": 0,\\n      \\"CallsAnswered\\": 0,\\n      \\"TotalWorkTime\\": 0,\\n      \\"MaxWorkTime\\": 0,\\n      \\"TotalDialingTime\\": 0,\\n      \\"TotalHoldTime\\": 0,\\n      \\"AverageWorkTime\\": 0,\\n      \\"SatisfactionIndex\\": 0,\\n      \\"CallsRinged\\": 0,\\n      \\"TotalRingTime\\": 0,\\n      \\"MaxTalkTime\\": 0,\\n      \\"MaxRingTime\\": 0,\\n      \\"TotalTalkTime\\": 0,\\n      \\"MaxDialingTime\\": 0,\\n      \\"CallsBlindTransferred\\": 0,\\n      \\"AnswerRate\\": 0,\\n      \\"MaxHoldTime\\": 0,\\n      \\"AverageTalkTime\\": 0,\\n      \\"SatisfactionRate\\": 0,\\n      \\"CallsAttendedTransferred\\": 0,\\n      \\"CallsHold\\": 0,\\n      \\"SatisfactionSurveysOffered\\": 0,\\n      \\"SatisfactionSurveysResponded\\": 0,\\n      \\"AverageHoldTime\\": 0,\\n      \\"AverageDialingTime\\": 0\\n    },\\n    \\"Overall\\": {\\n      \\"TotalTalkTime\\": 0,\\n      \\"TotalLoggedInTime\\": 0,\\n      \\"OccupancyRate\\": 0,\\n      \\"TotalWorkTime\\": 0,\\n      \\"MaxHoldTime\\": 0,\\n      \\"MaxWorkTime\\": 0,\\n      \\"AverageBreakTime\\": 0,\\n      \\"TotalHoldTime\\": 0,\\n      \\"SatisfactionRate\\": 0,\\n      \\"MaxBreakTime\\": 0,\\n      \\"AverageWorkTime\\": 0,\\n      \\"AverageTalkTime\\": 0,\\n      \\"SatisfactionIndex\\": 0,\\n      \\"SatisfactionSurveysOffered\\": 0,\\n      \\"SatisfactionSurveysResponded\\": 0,\\n      \\"MaxReadyTime\\": 0,\\n      \\"AverageReadyTime\\": 0,\\n      \\"AverageHoldTime\\": 0,\\n      \\"TotalReadyTime\\": 0,\\n      \\"TotalBreakTime\\": 0,\\n      \\"MaxTalkTime\\": 0,\\n      \\"TotalCalls\\": 0,\\n      \\"MaxLoggedInAgents\\": 102\\n    },\\n    \\"Internal\\": {\\n      \\"CallsDialed\\": 100,\\n      \\"CallsAnswered\\": 100\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>943D8EF3-3321-471F-A104-51C96FCA94D6</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <Inbound>\\n        <ServiceLevel20>0</ServiceLevel20>\\n        <CallsAbandonedInQueue>0</CallsAbandonedInQueue>\\n        <TotalWorkTime>0</TotalWorkTime>\\n        <TotalHoldTime>0</TotalHoldTime>\\n        <CallsRinged>0</CallsRinged>\\n        <MaxAbandonedInIVRTime>0</MaxAbandonedInIVRTime>\\n        <AverageHoldTime>0</AverageHoldTime>\\n        <MaxRingTime>0</MaxRingTime>\\n        <CallsOffered>0</CallsOffered>\\n        <CallsAbandoned>0</CallsAbandoned>\\n        <SatisfactionIndex>0</SatisfactionIndex>\\n        <CallsHold>0</CallsHold>\\n        <MaxAbandonedInRingTime>0</MaxAbandonedInRingTime>\\n        <TotalRingTime>0</TotalRingTime>\\n        <HandleRate>0</HandleRate>\\n        <TotalAbandonedInIVRTime>0</TotalAbandonedInIVRTime>\\n        <AverageAbandonedInQueueTime>0</AverageAbandonedInQueueTime>\\n        <TotalTalkTime>0</TotalTalkTime>\\n        <AverageWaitTime>0</AverageWaitTime>\\n        <TotalAbandonedInRingTime>0</TotalAbandonedInRingTime>\\n        <CallsQueued>0</CallsQueued>\\n        <MaxTalkTime>0</MaxTalkTime>\\n        <SatisfactionRate>0</SatisfactionRate>\\n        <AverageAbandonedInIVRTime>0</AverageAbandonedInIVRTime>\\n        <TotalAbandonTime>0</TotalAbandonTime>\\n        <MaxHoldTime>0</MaxHoldTime>\\n        <AverageTalkTime>0</AverageTalkTime>\\n        <CallsBlindTransferred>0</CallsBlindTransferred>\\n        <CallsAbandonedInIVR>0</CallsAbandonedInIVR>\\n        <MaxAbandonedInQueueTime>0</MaxAbandonedInQueueTime>\\n        <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n        <CallsAbandonedInRing>0</CallsAbandonedInRing>\\n        <CallsHandled>0</CallsHandled>\\n        <MaxWaitTime>0</MaxWaitTime>\\n        <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n        <CallsAttendedTransferred>0</CallsAttendedTransferred>\\n        <MaxAbandonTime>0</MaxAbandonTime>\\n        <AverageRingTime>0</AverageRingTime>\\n        <TotalWaitTime>0</TotalWaitTime>\\n        <AverageAbandonTime>0</AverageAbandonTime>\\n        <AverageAbandonedInRingTime>0</AverageAbandonedInRingTime>\\n        <TotalAbandonedInQueueTime>0</TotalAbandonedInQueueTime>\\n        <AverageWorkTime>0</AverageWorkTime>\\n        <MaxWorkTime>0</MaxWorkTime>\\n        <AbandonRate>0</AbandonRate>\\n    </Inbound>\\n    <Outbound>\\n        <TotalDialingTime>0</TotalDialingTime>\\n        <TotalWorkTime>0</TotalWorkTime>\\n        <TotalHoldTime>0</TotalHoldTime>\\n        <CallsRinged>0</CallsRinged>\\n        <AverageHoldTime>0</AverageHoldTime>\\n        <MaxRingTime>0</MaxRingTime>\\n        <SatisfactionIndex>0</SatisfactionIndex>\\n        <CallsHold>0</CallsHold>\\n        <TotalRingTime>0</TotalRingTime>\\n        <AverageDialingTime>0</AverageDialingTime>\\n        <CallsAnswered>0</CallsAnswered>\\n        <TotalTalkTime>0</TotalTalkTime>\\n        <CallsDialed>0</CallsDialed>\\n        <MaxDialingTime>0</MaxDialingTime>\\n        <MaxTalkTime>0</MaxTalkTime>\\n        <SatisfactionRate>0</SatisfactionRate>\\n        <MaxHoldTime>0</MaxHoldTime>\\n        <AverageTalkTime>0</AverageTalkTime>\\n        <AnswerRate>0</AnswerRate>\\n        <CallsBlindTransferred>0</CallsBlindTransferred>\\n        <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n        <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n        <CallsAttendedTransferred>0</CallsAttendedTransferred>\\n        <AverageRingTime>0</AverageRingTime>\\n        <AverageWorkTime>0</AverageWorkTime>\\n        <MaxWorkTime>0</MaxWorkTime>\\n    </Outbound>\\n    <Overall>\\n        <TotalReadyTime>0</TotalReadyTime>\\n        <TotalCalls>0</TotalCalls>\\n        <TotalBreakTime>0</TotalBreakTime>\\n        <TotalWorkTime>0</TotalWorkTime>\\n        <TotalHoldTime>0</TotalHoldTime>\\n        <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n        <AverageHoldTime>0</AverageHoldTime>\\n        <SatisfactionIndex>0</SatisfactionIndex>\\n        <AverageBreakTime>0</AverageBreakTime>\\n        <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n        <TotalTalkTime>0</TotalTalkTime>\\n        <AverageReadyTime>0</AverageReadyTime>\\n        <TotalLoggedInTime>0</TotalLoggedInTime>\\n        <MaxTalkTime>0</MaxTalkTime>\\n        <SatisfactionRate>0</SatisfactionRate>\\n        <MaxReadyTime>0</MaxReadyTime>\\n        <AverageWorkTime>0</AverageWorkTime>\\n        <MaxWorkTime>0</MaxWorkTime>\\n        <MaxBreakTime>0</MaxBreakTime>\\n        <OccupancyRate>0</OccupancyRate>\\n        <MaxHoldTime>0</MaxHoldTime>\\n        <AverageTalkTime>0</AverageTalkTime>\\n    </Overall>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'GetInstance' => [
            'summary' => '调用GetInstance获取指定实例ID所对应的云联络中心实例的详细信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccTMAX45'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '2778FA12-EDD6-42AA-9B15-AF855072E5E5'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'Status' => [
                                        'description' => '实例状态。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['RELEASED' => '已释放', 'RUNNING' => '正常运行中', 'STOPPED' => '已停服', 'CREATING' => '创建中'],
                                        'example' => 'RUNNING',
                                    ],
                                    'ConsoleUrl' => ['description' => '云联络中心实例的网址，用于访问云联络中心实例的主页面，由云联络中心的特定网址加上实例ID组成。', 'type' => 'string', 'example' => 'https://ccc-v2.aliyun.com/#/workbench/ccc-test'],
                                    'Description' => ['description' => '实例的描述。', 'type' => 'string', 'example' => '云联络中心的测试实例。'],
                                    'AliyunUid' => ['description' => '实例所属的阿里云账户ID。', 'type' => 'string', 'example' => '157123456789****'],
                                    'Name' => ['description' => '实例名称。', 'type' => 'string', 'example' => '测试实例'],
                                    'DomainName' => ['description' => '实例的域名，全局唯一。', 'type' => 'string', 'example' => 'ccc-test'],
                                    'Id' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'."\n"],
                                    'AdminList' => [
                                        'description' => '管理员列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'DisplayName' => ['description' => '管理员的名称。', 'type' => 'string', 'example' => '管理员'],
                                                'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8032****'],
                                                'LoginName' => ['description' => '坐席登录名。', 'type' => 'string', 'example' => 'agent'],
                                                'Email' => ['description' => '邮箱。', 'type' => 'string', 'example' => 'username@example.com'],
                                                'WorkMode' => [
                                                    'description' => '工作模式。'."\n",
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                    'example' => 'ON_SITE',
                                                ],
                                                'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1382114****'],
                                                'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                'RoleName' => [
                                                    'description' => '角色名称。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['Agent' => '坐席', 'Manager' => '技能组组长', 'Admin' => '管理员'],
                                                    'example' => 'Admin',
                                                ],
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'RoleId' => ['description' => '角色ID，格式为：角色@实例ID。', 'type' => 'string', 'example' => 'Admin@ccc-test'],
                                            ],
                                            'description' => '',
                                        ],
                                    ],
                                    'NumberList' => [
                                        'description' => '号码列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'Active' => ['description' => '是否可用。', 'type' => 'boolean', 'example' => 'true'],
                                                'UserId' => ['description' => '坐席ID。如果此参数不为空，说明该号码是座席个人外呼号码。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                'Number' => ['description' => '号码。', 'type' => 'string', 'example' => '0830011****'],
                                                'City' => ['description' => '号码归属地市。', 'type' => 'string', 'example' => '乐山'],
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'Usage' => [
                                                    'description' => '号码用途。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['Outbound' => '呼出', 'Inbound' => '呼入', 'Bidirection' => '呼入及呼出'],
                                                    'example' => 'Bidirection',
                                                ],
                                                'ContactFlowId' => ['description' => '该电话号码所关联的联系流ID（IVR）。', 'type' => 'string', 'example' => '2ec7a58f-3243-4815-bb21-97b480b95f5e'],
                                                'Province' => ['description' => '号码归属地省。', 'type' => 'string', 'example' => '四川'],
                                                'SkillGroups' => [
                                                    'description' => '号码所关联的技能组列表。',
                                                    'type' => 'array',
                                                    'items' => [
                                                        'type' => 'object',
                                                        'properties' => [
                                                            'DisplayName' => ['description' => '技能组展示名。', 'type' => 'string', 'example' => '测试技能组'],
                                                            'Description' => ['description' => '技能组描述。', 'type' => 'string', 'example' => '云联络中心的测试技能组。'],
                                                            'PhoneNumberCount' => ['description' => '技能组关联的号码数量。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                            'SkillGroupId' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                            'UserCount' => ['description' => '技能组关联的坐席数量。', 'type' => 'integer', 'format' => 'int32', 'example' => '3'],
                                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                            'Name' => ['description' => '技能组名称。', 'type' => 'string', 'example' => 'skillgroup'],
                                                        ],
                                                        'description' => '',
                                                    ],
                                                ],
                                            ],
                                            'description' => '',
                                        ],
                                    ],
                                    'ChatbotBusinessUnit' => [
                                        'type' => 'object',
                                        'properties' => [
                                            'UnitId' => ['type' => 'integer', 'format' => 'int64', 'description' => ''],
                                            'UnitKey' => ['type' => 'string', 'description' => ''],
                                        ],
                                        'description' => '',
                                    ],
                                    'AgentType' => ['type' => 'string', 'description' => ''],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"2778FA12-EDD6-42AA-9B15-AF855072E5E5\\",\\n  \\"Data\\": {\\n    \\"Status\\": \\"RUNNING\\",\\n    \\"ConsoleUrl\\": \\"https://ccc-v2.aliyun.com/#/workbench/ccc-test\\",\\n    \\"Description\\": \\"云联络中心的测试实例。\\",\\n    \\"AliyunUid\\": \\"157123456789****\\",\\n    \\"Name\\": \\"测试实例\\",\\n    \\"DomainName\\": \\"ccc-test\\",\\n    \\"Id\\": \\"ccc-test\\\\n\\",\\n    \\"AdminList\\": [\\n      {\\n        \\"DisplayName\\": \\"管理员\\",\\n        \\"Extension\\": \\"8032****\\",\\n        \\"LoginName\\": \\"agent\\",\\n        \\"Email\\": \\"username@example.com\\",\\n        \\"WorkMode\\": \\"ON_SITE\\",\\n        \\"Mobile\\": \\"1382114****\\",\\n        \\"UserId\\": \\"agent@ccc-test\\",\\n        \\"RoleName\\": \\"Admin\\",\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"RoleId\\": \\"Admin@ccc-test\\"\\n      }\\n    ],\\n    \\"NumberList\\": [\\n      {\\n        \\"Active\\": true,\\n        \\"UserId\\": \\"agent@ccc-test\\",\\n        \\"Number\\": \\"0830011****\\",\\n        \\"City\\": \\"乐山\\",\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"Usage\\": \\"Bidirection\\",\\n        \\"ContactFlowId\\": \\"2ec7a58f-3243-4815-bb21-97b480b95f5e\\",\\n        \\"Province\\": \\"四川\\",\\n        \\"SkillGroups\\": [\\n          {\\n            \\"DisplayName\\": \\"测试技能组\\",\\n            \\"Description\\": \\"云联络中心的测试技能组。\\",\\n            \\"PhoneNumberCount\\": 1,\\n            \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n            \\"UserCount\\": 3,\\n            \\"InstanceId\\": \\"ccc-test\\",\\n            \\"Name\\": \\"skillgroup\\"\\n          }\\n        ]\\n      }\\n    ],\\n    \\"ChatbotBusinessUnit\\": {\\n      \\"UnitId\\": 0,\\n      \\"UnitKey\\": \\"\\"\\n    },\\n    \\"AgentType\\": \\"\\"\\n  }\\n}","type":"json"}]',
            'title' => '获取实例',
            'changeSet' => [
                ['createdAt' => '2025-10-16T07:13:16.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '300', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetInstance'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'GetInstanceTrendingReport' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '开始时间戳，默认是当天开始时间，最早为当前时间往前180天，开始和截止时间间隔不能超过7天，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '4133952000000', 'minimum' => '0', 'example' => '1604639129000'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '截止时间戳，默认是当前时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '4133952000000', 'minimum' => '0', 'example' => '1604725528000'],
                ],
                [
                    'name' => 'MediaType',
                    'in' => 'query',
                    'schema' => ['description' => '媒体类型，默认是语音(Audio), 其他可选参数包括Chat和Video.', 'type' => 'string', 'required' => false, 'example' => 'Audio'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '943D8EF3-3321-471F-A104-51C96FCA94D6'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'Inbound' => [
                                        'description' => '呼入指标。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '呼入指标分段统计数据。',
                                            'type' => 'object',
                                            'properties' => [
                                                'StatsTime' => ['description' => '分段统计的开始时间点，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1604639129000'],
                                                'CallsQueued' => ['description' => '进入队列的电话数，如果一个电话多次进队列，算一通。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsAbandonedInRing' => ['description' => '振铃放弃量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsHandled' => ['description' => '座席应答电话数。一通电话分给多个座席，算一通。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalCalls' => ['description' => '总进线量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsAbandonedInIVR' => ['description' => 'IVR放弃量，即电话进入IVR流程之后在IVR环节放弃。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsAbandonedInQueue' => ['description' => '队列放弃量，即电话进入技能组之后在排队环节放弃。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            ],
                                        ],
                                    ],
                                    'Outbound' => [
                                        'description' => '呼出指标。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '呼出指标分段统计数据。',
                                            'type' => 'object',
                                            'properties' => [
                                                'StatsTime' => ['description' => '分段统计的开始时间点，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1604639129000'],
                                                'CallsAnswered' => ['description' => '外呼接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalCalls' => ['description' => '总外呼量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            ],
                                        ],
                                    ],
                                    'Overall' => [
                                        'description' => '整体指标。',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'StatsTime' => ['description' => '分段统计的开始时间点，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1604639129000'],
                                                'MaxLoggedInAgents' => ['description' => '此时间范围内最多同时登录的座席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '102'],
                                            ],
                                            'description' => '',
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
            ],
            'title' => '获取实例趋势报表',
            'summary' => '调用GetInstanceTrendingReport获取指定实例的变化趋势报表。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-07T07:21:05.000Z', 'description' => '请求参数发生变更、响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetInstanceTrendingReport'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"943D8EF3-3321-471F-A104-51C96FCA94D6\\",\\n  \\"Data\\": {\\n    \\"Inbound\\": [\\n      {\\n        \\"StatsTime\\": 1604639129000,\\n        \\"CallsQueued\\": 0,\\n        \\"CallsAbandonedInRing\\": 0,\\n        \\"CallsHandled\\": 0,\\n        \\"TotalCalls\\": 0,\\n        \\"CallsAbandonedInIVR\\": 0,\\n        \\"CallsAbandonedInQueue\\": 0\\n      }\\n    ],\\n    \\"Outbound\\": [\\n      {\\n        \\"StatsTime\\": 1604639129000,\\n        \\"CallsAnswered\\": 0,\\n        \\"TotalCalls\\": 0\\n      }\\n    ],\\n    \\"Overall\\": [\\n      {\\n        \\"StatsTime\\": 1604639129000,\\n        \\"MaxLoggedInAgents\\": 102\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>943D8EF3-3321-471F-A104-51C96FCA94D6</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <Inbound>\\n        <TotalCalls>0</TotalCalls>\\n        <CallsAbandonedInQueue>0</CallsAbandonedInQueue>\\n        <CallsQueued>0</CallsQueued>\\n        <CallsAbandonedInRing>0</CallsAbandonedInRing>\\n        <CallsHandled>0</CallsHandled>\\n        <StatsTime>1604639129000</StatsTime>\\n        <CallsAbandonedInIVR>0</CallsAbandonedInIVR>\\n    </Inbound>\\n    <Outbound>\\n        <CallsAnswered>0</CallsAnswered>\\n        <TotalCalls>0</TotalCalls>\\n        <StatsTime>1604639129000</StatsTime>\\n    </Outbound>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'GetIvrTrackingSummary' => [
            'summary' => '获取IVR轨迹小结',
            'methods' => ['post', 'get'],
            'schemes' => ['https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccKJSOHN'],
            ],
            'parameters' => [
                [
                    'name' => 'ContactId',
                    'in' => 'query',
                    'allowEmptyValue' => false,
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'example' => 'job-489361145506897920'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '0f7ad007-ab50-4b3d-a87a-56864eb40dab'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '错误信息。', 'type' => 'string', 'example' => 'Unknown error code \'NoPermission.Recording\'. Reason: null'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE	'],
                            'Data' => ['description' => '返回数据结果。', 'type' => 'string', 'example' => '无'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Format', 'errorMessage' => 'The format of parameter %s is invalid. %s', 'description' => '该参数的格式不合法。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.Common', 'errorMessage' => 'An internal service error occurred. %s', 'description' => '内部服务错误。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"Unknown error code \'NoPermission.Recording\'. Reason: null\\",\\n  \\"RequestId\\": \\"DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE\\\\t\\",\\n  \\"Data\\": \\"无\\"\\n}","type":"json"}]',
            'title' => '获取IVR轨迹总结',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'GetLoginDetails' => [
            'summary' => '调用GetLoginDetails获取坐席的登录信息，包括坐席基本信息、服务器地址信息、鉴权信息等，该接口只允许自己调用，管理员无权替他人调用。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccBRR180'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID，非必填，不填则默认使用当前RAM账户映射的坐席。', 'type' => 'string', 'required' => false, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'ChatDeviceId',
                    'in' => 'query',
                    'schema' => ['description' => 'Chat设备ID。', 'type' => 'string', 'required' => false, 'example' => '4c51c9116c36537cb850dc1081d745df'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'F1A4774A-F28B-5C40-AEF6-D88D2DD6C7E4'],
                            'Params' => [
                                'description' => '响应参数',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '登录信息数据。',
                                'type' => 'object',
                                'properties' => [
                                    'DisplayName' => ['description' => '坐席展示名。', 'type' => 'string', 'example' => '坐席小王'],
                                    'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8001****'],
                                    'Signature' => ['description' => '签名信息，使用非对称加密算法生成，注册SIP服务器时需要使用该信息进行鉴权。', 'type' => 'string', 'example' => 'zi31STIMtIfa/UN2l+6lww****'],
                                    'SipServerUrl' => ['description' => 'SIP注册服务器地址，坐席需要以SIP用户的身份注册到服务器上才能进行话务操作。', 'type' => 'string', 'example' => 'sh-sip-ccc.aliyuncs.com:443'],
                                    'DeviceId' => ['description' => '如果座席注册了SIP话机，则此参数是SIP话机设备的设备ID，否则为空。', 'type' => 'string', 'example' => 'Yealink SIP-T23G 44.84.XX.XX'],
                                    'AgentServerUrl' => ['description' => '坐席数据推送服务器地址，连接成功后，服务器会推送坐席状态数据到坐席工作台。', 'type' => 'string', 'example' => 'sh-wss-ccc.aliyuncs.com'],
                                    'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                    'UserKey' => ['description' => '签名数据，用于生成签名信息，由于该签名机制不支持中文，所以目前都使用UserKey2进行签名。', 'type' => 'string', 'example' => '坐席@aliyun:802001:1656406628862'],
                                    'WorkMode' => [
                                        'description' => '工作模式。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                        'example' => 'ON_SITE',
                                    ],
                                    'UserKey2' => ['description' => '签名数据，用于生成签名信息，由于UserKey不支持中文签名，因此新增了UserKey2。', 'type' => 'string', 'example' => '802001:1656406628862"'],
                                    'Signature2' => ['description' => '签名信息，使用非对称加密算法生成，注册SIP服务器时需要使用该信息进行鉴权。', 'type' => 'string', 'example' => 'zi31STIMtIfa/UN2l+6lww****'],
                                    'DeviceExt' => ['description' => 'SIP设备分机号，使用SIP话机时需要用到该字段。', 'type' => 'string', 'example' => '8033****'],
                                    'DeviceState' => [
                                        'description' => 'SIP设备状态。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['UNREGISTERED' => '未注册', 'ONLINE' => '在线', 'OFFLINE' => '离线'],
                                        'example' => 'OFFLINE',
                                    ],
                                    'ChatUserId' => ['description' => 'Chat会话设备ID。', 'type' => 'string', 'example' => 'A-8000100x'],
                                    'ChatDeviceId' => ['description' => 'Chat设备ID。', 'type' => 'string', 'example' => '4c51c9116c36537cb850dc1081d745df'],
                                    'ChatLoginToken' => ['description' => 'Chat会话登录令牌。', 'type' => 'string', 'example' => '{"accessToken":"oauth_cloud_key:4xxx0=","accessTokenExpiredTime":864xxxx,"refreshToken":"oauth_cloud_key:Paxxxx=="}'],
                                    'ChatAppId' => ['description' => 'Chat会话应用ID。', 'type' => 'string', 'example' => '7pjxxx'],
                                    'ChatAppKey' => ['description' => 'Chat会话应用密钥。', 'type' => 'string', 'example' => '955e4bd7xxxxxxxxxxxxxd7898ba9fa0d0'],
                                    'ChatServerUrl' => ['description' => 'Chat会话服务器地址。', 'type' => 'string', 'example' => 'wss://wss.im.dingtalk.cn'],
                                    'Nickname' => ['description' => '坐席昵称', 'type' => 'string', 'example' => '老王'],
                                    'AvatarUrl' => ['description' => '坐席头像地址。', 'type' => 'string', 'example' => 'http://abc.com/sam.jpb'],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.UserId', 'errorMessage' => 'The user %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的用户。'],
                ],
            ],
            'title' => '获取登录信息',
            'changeSet' => [
                ['createdAt' => '2023-11-07T07:21:07.000Z', 'description' => '请求参数发生变更、响应参数发生变更'],
                ['createdAt' => '2022-01-19T00:08:15.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2021-12-22T06:05:17.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetLoginDetails'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"F1A4774A-F28B-5C40-AEF6-D88D2DD6C7E4\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"DisplayName\\": \\"坐席小王\\",\\n    \\"Extension\\": \\"8001****\\",\\n    \\"Signature\\": \\"zi31STIMtIfa/UN2l+6lww****\\",\\n    \\"SipServerUrl\\": \\"sh-sip-ccc.aliyuncs.com:443\\",\\n    \\"DeviceId\\": \\"Yealink SIP-T23G 44.84.XX.XX\\",\\n    \\"AgentServerUrl\\": \\"sh-wss-ccc.aliyuncs.com\\",\\n    \\"UserId\\": \\"agent@ccc-test\\",\\n    \\"UserKey\\": \\"坐席@aliyun:802001:1656406628862\\",\\n    \\"WorkMode\\": \\"ON_SITE\\",\\n    \\"UserKey2\\": \\"802001:1656406628862\\\\\\"\\",\\n    \\"Signature2\\": \\"zi31STIMtIfa/UN2l+6lww****\\",\\n    \\"DeviceExt\\": \\"8033****\\",\\n    \\"DeviceState\\": \\"OFFLINE\\",\\n    \\"ChatUserId\\": \\"A-8000100x\\",\\n    \\"ChatDeviceId\\": \\"4c51c9116c36537cb850dc1081d745df\\",\\n    \\"ChatLoginToken\\": \\"{\\\\\\"accessToken\\\\\\":\\\\\\"oauth_cloud_key:4xxx0=\\\\\\",\\\\\\"accessTokenExpiredTime\\\\\\":864xxxx,\\\\\\"refreshToken\\\\\\":\\\\\\"oauth_cloud_key:Paxxxx==\\\\\\"}\\",\\n    \\"ChatAppId\\": \\"7pjxxx\\",\\n    \\"ChatAppKey\\": \\"955e4bd7xxxxxxxxxxxxxd7898ba9fa0d0\\",\\n    \\"ChatServerUrl\\": \\"wss://wss.im.dingtalk.cn\\",\\n    \\"Nickname\\": \\"老王\\",\\n    \\"AvatarUrl\\": \\"http://abc.com/sam.jpb\\"\\n  }\\n}","type":"json"}]',
        ],
        'GetMonoRecording' => [
            'summary' => '调用GetMonoRecording获取指定实例下指定通话的单轨录音，单轨录音只有一个音轨，坐席侧和客户侧的录音合并到了同一个音轨上，格式为WAV。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccKYIENB'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'ContactId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-6538214103689****'],
                ],
                [
                    'name' => 'ExpireSeconds',
                    'in' => 'query',
                    'schema' => ['description' => '过期时间，单位秒。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '300'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'FileUrl' => ['description' => '录音文件的OSS下载地址，注意下载地址的过期时间，下载地址的有效期为1天。', 'type' => 'string', 'example' => 'http://ccc-v2-online.oss-cn-shanghai.aliyuncs.com/ccc-record/job-6538214103689****.wav?Expires=1610910578&OSSAccessKeyId=****&Signature=****'],
                                    'FileName' => ['description' => '录音文件名称。', 'type' => 'string', 'example' => 'job-6538214103689****.wav'],
                                    'Duration' => ['description' => '录音时长，单位：毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '30000'],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s may not be null or empty.', 'description' => '该参数不能为null值或为空字符串。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取单轨录音',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-06-05T09:01:48.000Z', 'description' => '请求参数发生变更、响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '400', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetMonoRecording'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Data\\": {\\n    \\"FileUrl\\": \\"http://ccc-v2-online.oss-cn-shanghai.aliyuncs.com/ccc-record/job-6538214103689****.wav?Expires=1610910578&OSSAccessKeyId=****&Signature=****\\",\\n    \\"FileName\\": \\"job-6538214103689****.wav\\",\\n    \\"Duration\\": 30000\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <FileUrl>http://ccc-v2-online.oss-cn-shanghai.aliyuncs.com/ccc-record/job-65382141036893491.wav?Expires=1610910578&amp;OSSAccessKeyId=XXXX&amp;Signature=XXXX</FileUrl>\\n    <FileName>job-65382141036893491.wav</FileName>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'GetMultiChannelRecording' => [
            'summary' => '调用GetMultiChannelRecording获取指定实例下指定通话的多轨录音，多轨录音中坐席和客户的录音分布在不同的声道上，每次播放时只能单个声道播放，也就是只能听到其中一方的声音，格式为MKV。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccKYIENB'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'ContactId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-6538214103689****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'FileUrl' => ['description' => '录音文件的OSS下载地址，注意下载地址的过期时间，下载地址的有效期为1天。', 'type' => 'string', 'example' => 'https://ccc-v2-online.oss-cn-shanghai.aliyuncs.com/ccc-record-mixed/ccc-test/2021/04/job-6538214103689****.mkv?Expires=1617435462&OSSAccessKeyId=****&Signature=****'],
                                    'FileName' => ['description' => '录音文件名称。', 'type' => 'string', 'example' => 'job-6538214103689****.mkv'],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取多轨录音',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetMultiChannelRecording'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Data\\": {\\n    \\"FileUrl\\": \\"https://ccc-v2-online.oss-cn-shanghai.aliyuncs.com/ccc-record-mixed/ccc-test/2021/04/job-6538214103689****.mkv?Expires=1617435462&OSSAccessKeyId=****&Signature=****\\",\\n    \\"FileName\\": \\"job-6538214103689****.mkv\\"\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <FileUrl>http://ccc-v2-online.oss-cn-shanghai.aliyuncs.com/ccc-record/job-65382141036893491.mkv?Expires=1610910578&amp;OSSAccessKeyId=XXXX&amp;Signature=XXXX</FileUrl>\\n    <FileName>job-65382141036893491.mkv</FileName>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'GetNumberLocation' => [
            'summary' => '调用接口GetNumberLocation获取号码归属地信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'Number',
                    'in' => 'query',
                    'schema' => ['description' => '待查询的号码。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '1312121****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '584AA2E3-9AC4-561B-BC8D-C74BA11B1387'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'Number' => ['description' => '号码。', 'type' => 'string', 'example' => '1312121****'],
                                    'City' => ['description' => '号码归属地市。', 'type' => 'string', 'example' => '北京'],
                                    'Province' => ['description' => '号码归属地省。', 'type' => 'string', 'example' => '北京'],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取号码归属地信息',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '1000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetNumberLocation'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"584AA2E3-9AC4-561B-BC8D-C74BA11B1387\\",\\n  \\"Data\\": {\\n    \\"Number\\": \\"1312121****\\",\\n    \\"City\\": \\"北京\\",\\n    \\"Province\\": \\"北京\\"\\n  }\\n}","type":"json"}]',
        ],
        'GetRealtimeCampaignStats' => [
            'methods' => ['get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccQFUGXR'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['title' => '实例ID', 'description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'."\n"],
                ],
                [
                    'name' => 'QueueId',
                    'in' => 'query',
                    'schema' => ['title' => '活动ID', 'description' => '预测式外呼活动ID。'."\n"
                        ."\n", 'type' => 'string', 'required' => true, 'example' => 'skillgroup@ccc-test'."\n"],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => 'Schema of Response',
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '42970829-E2C8-515A-8F42-5A6B59F852A7'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'LoggedInAgents' => ['description' => '在线坐席数。', 'type' => 'integer', 'format' => 'int64', 'example' => '10'],
                                    'ReadyAgents' => ['description' => '空闲坐席数。', 'type' => 'integer', 'format' => 'int64', 'example' => '3'],
                                    'BreakingAgents' => ['description' => '小休坐席数。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                    'TalkingAgents' => ['description' => '通话中坐席数。', 'type' => 'integer', 'format' => 'int64', 'example' => '4'],
                                    'WorkingAgents' => ['description' => '话后处理坐席数。', 'type' => 'integer', 'format' => 'int64', 'example' => '2'],
                                    'Caps' => ['description' => '每秒并发呼叫量，并发指同时呼叫。', 'type' => 'integer', 'format' => 'int64', 'example' => '5'],
                                    'TotalAgents' => ['description' => '所有坐席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '10'],
                                    'OutboundScenarioReadyAgents' => ['description' => '处于仅外呼模式且在空闲状态的坐席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                    'OutboundScenarioBreakingAgents' => ['description' => '处于仅外呼模式且在小休状态的坐席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                    'OutboundScenarioTalkingAgents' => ['description' => '处于仅外呼模式且在通话中状态的坐席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                    'OutboundScenarioWorkingAgents' => ['description' => '处于仅外呼模式且在话后处理状态的坐席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'title' => '获取预测式外呼活动实时坐席状态',
            'summary' => '调用GetRealtimeCampaignStats获取指定实例下指定ID对应的预测式外呼活动的实时坐席状态数据。',
            'changeSet' => [
                ['createdAt' => '2023-11-07T07:21:06.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetRealtimeCampaignStats'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"42970829-E2C8-515A-8F42-5A6B59F852A7\\",\\n  \\"Data\\": {\\n    \\"LoggedInAgents\\": 10,\\n    \\"ReadyAgents\\": 3,\\n    \\"BreakingAgents\\": 1,\\n    \\"TalkingAgents\\": 4,\\n    \\"WorkingAgents\\": 2,\\n    \\"Caps\\": 5,\\n    \\"TotalAgents\\": 10,\\n    \\"OutboundScenarioReadyAgents\\": 1,\\n    \\"OutboundScenarioBreakingAgents\\": 1,\\n    \\"OutboundScenarioTalkingAgents\\": 1,\\n    \\"OutboundScenarioWorkingAgents\\": 1\\n  }\\n}","type":"json"}]',
        ],
        'GetRealtimeInstanceStates' => [
            'summary' => '调用GetRealtimeInstanceStates获取指定实例的实时状态。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccTMAX45'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'MediaType',
                    'in' => 'query',
                    'schema' => [
                        'description' => '媒体类型，默认是语音(AUDIO)。',
                        'type' => 'string',
                        'required' => false,
                        'enumValueTitles' => ['ALL' => '全部', 'VIDEO' => '视频', 'CHAT' => '聊天', 'AUDIO' => '语音'],
                        'example' => 'AUDIO',
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '943D8EF3-3321-471F-A104-51C96FCA94D6'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'WorkingAgents' => ['description' => '处于话后处理状态的坐席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                    'LongestWaitingTime' => ['description' => '当前正在排队的来电的最大排队等待时长。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                    'LoggedInAgents' => ['description' => '在线坐席数量（包括就绪，小休，通话等非下线状态的坐席）。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                    'TotalAgents' => ['description' => '总坐席数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                    'WaitingCalls' => ['description' => '当前正在排队的来电的个数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                    'BreakingAgents' => ['description' => '处于小休状态的坐席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                    'TalkingAgents' => ['description' => '处于通话状态的坐席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                    'InteractiveCalls' => ['description' => '正在IVR中交互的电话的数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                    'ReadyAgents' => ['description' => '处于就绪状态的坐席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                    'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                    'BreakCodeDetailList' => [
                                        'description' => '各个小休码次数分布列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'BreakCode' => ['description' => '小休码。', 'type' => 'string', 'example' => '默认'],
                                                'Count' => ['description' => '小休次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                            ],
                                            'description' => '',
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
            ],
            'title' => '获取实时实例状态',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-07T07:21:06.000Z', 'description' => '请求参数发生变更、响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetRealtimeInstanceStates'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"943D8EF3-3321-471F-A104-51C96FCA94D6\\",\\n  \\"Data\\": {\\n    \\"WorkingAgents\\": 0,\\n    \\"LongestWaitingTime\\": 0,\\n    \\"LoggedInAgents\\": 0,\\n    \\"TotalAgents\\": 0,\\n    \\"WaitingCalls\\": 0,\\n    \\"BreakingAgents\\": 0,\\n    \\"TalkingAgents\\": 0,\\n    \\"InteractiveCalls\\": 0,\\n    \\"ReadyAgents\\": 0,\\n    \\"InstanceId\\": \\"ccc-test\\",\\n    \\"BreakCodeDetailList\\": [\\n      {\\n        \\"BreakCode\\": \\"默认\\",\\n        \\"Count\\": 1\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>943D8EF3-3321-471F-A104-51C96FCA94D6</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <BreakingAgents>0</BreakingAgents>\\n    <TalkingAgents>0</TalkingAgents>\\n    <InstanceId>ccc-test</InstanceId>\\n    <LoggedInAgents>0</LoggedInAgents>\\n    <ReadyAgents>0</ReadyAgents>\\n    <WaitingCalls>0</WaitingCalls>\\n    <LongestCall>0</LongestCall>\\n    <TotalAgents>0</TotalAgents>\\n    <InteractiveCalls>0</InteractiveCalls>\\n    <WorkingAgents>0</WorkingAgents>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'GetSchema' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'parameters' => [
                [
                    'name' => 'SchemaId',
                    'in' => 'formData',
                    'schema' => ['description' => 'schema id', 'type' => 'string', 'required' => true, 'example' => 'profile'],
                ],
                [
                    'name' => 'RequestId',
                    'in' => 'formData',
                    'schema' => ['description' => '请求ID。', 'type' => 'string', 'required' => false, 'example' => '03C67DAD-EB26-41D8-949D-9B0C470FB716'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'formData',
                    'schema' => ['description' => '实例ID', 'type' => 'string', 'required' => true, 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1xxxx'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'GetSchemaResponse',
                        'description' => 'GetSchemaResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => '5e0964fd-951c-4e45-b518-d09d4d2db8ca'],
                                    'Id' => ['description' => 'schema id', 'type' => 'string', 'example' => 'profile'],
                                    'Description' => ['description' => '描述', 'type' => 'string', 'example' => '客户profile'],
                                    'Properties' => [
                                        'description' => '字段列表',
                                        'type' => 'object',
                                        'additionalProperties' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'DisplayName' => ['type' => 'string', 'description' => '显示名称', 'example' => '姓名'],
                                                'Description' => ['type' => 'string', 'description' => '描述', 'example' => 'name'],
                                                'Name' => ['type' => 'string', 'description' => '名称', 'example' => 'name'],
                                                'DataType' => ['type' => 'string', 'example' => 'string', 'description' => '数据类型'],
                                                'Pattern' => ['type' => 'string', 'example' => '^', 'description' => '正则表达式校验规则'],
                                                'PatternErrorMessage' => ['type' => 'string', 'example' => '不是有效的email地址', 'description' => '正则表达式校验错误提示信息'],
                                                'MinLength' => ['type' => 'integer', 'format' => 'int32', 'description' => '最小长度', 'example' => '1'],
                                                'MaxLength' => ['type' => 'integer', 'format' => 'int32', 'description' => '最大长度', 'example' => '10'],
                                                'Minimum' => ['type' => 'number', 'format' => 'double', 'description' => '数字最小值', 'example' => '1'],
                                                'Maximum' => ['type' => 'number', 'format' => 'double', 'example' => '10', 'description' => '数字最大值'],
                                                'Required' => ['type' => 'boolean', 'description' => '是否必填', 'example' => 'false'],
                                                'System' => ['type' => 'boolean', 'example' => 'false', 'description' => '是否是系统字段'],
                                                'Disabled' => ['type' => 'boolean', 'description' => '是否被禁用', 'example' => 'false'],
                                                'Array' => ['type' => 'boolean', 'description' => '是否是数组', 'example' => 'false'],
                                                'ReadOnly' => ['type' => 'boolean', 'description' => '是否只读', 'example' => 'false'],
                                                'EditorType' => ['type' => 'string', 'description' => '编辑器类型', 'example' => 'textbox'],
                                                'Attributes' => ['type' => 'string', 'description' => '扩展属性', 'example' => '{}'],
                                                'DisplayOrder' => ['type' => 'integer', 'format' => 'int32', 'description' => '列表展示顺序', 'example' => '1'],
                                                'CreatedTime' => ['type' => 'integer', 'format' => 'int64', 'description' => '创建时间', 'example' => '2021-07-14 10:48:43.0'],
                                                'UpdatedTime' => ['type' => 'integer', 'format' => 'int64', 'example' => '2021-07-14 10:48:43.0', 'description' => '更新时间'],
                                                'Creator' => ['type' => 'string', 'description' => '创建者', 'example' => 'tom'],
                                            ],
                                            'description' => '字段',
                                        ],
                                    ],
                                    'CreatedTime' => ['description' => '创建时间。'."\n", 'type' => 'string', 'example' => '2021-07-14 10:48:43.0'],
                                    'UpdatedTime' => ['description' => '上次修改的时间。', 'type' => 'string', 'example' => '2021-07-14 10:48:43.0'],
                                    'Deleted' => ['description' => '是否被删除', 'type' => 'boolean', 'example' => 'false'],
                                ],
                            ],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '19D09CCC-F298-4124-849A-AFA217819011'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => 'Service abnormal, the instance 0418 is ceased.'],
                            'Params' => [
                                'description' => '响应参数。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": {\\n    \\"InstanceId\\": \\"5e0964fd-951c-4e45-b518-d09d4d2db8ca\\",\\n    \\"Id\\": \\"profile\\",\\n    \\"Description\\": \\"客户profile\\",\\n    \\"Properties\\": {\\n      \\"key\\": {\\n        \\"DisplayName\\": \\"姓名\\",\\n        \\"Description\\": \\"name\\",\\n        \\"Name\\": \\"name\\",\\n        \\"DataType\\": \\"string\\",\\n        \\"Pattern\\": \\"^\\",\\n        \\"PatternErrorMessage\\": \\"不是有效的email地址\\",\\n        \\"MinLength\\": 1,\\n        \\"MaxLength\\": 10,\\n        \\"Minimum\\": 1,\\n        \\"Maximum\\": 10,\\n        \\"Required\\": false,\\n        \\"System\\": false,\\n        \\"Disabled\\": false,\\n        \\"Array\\": false,\\n        \\"ReadOnly\\": false,\\n        \\"EditorType\\": \\"textbox\\",\\n        \\"Attributes\\": \\"{}\\",\\n        \\"DisplayOrder\\": 1,\\n        \\"CreatedTime\\": 0,\\n        \\"UpdatedTime\\": 0,\\n        \\"Creator\\": \\"tom\\"\\n      }\\n    },\\n    \\"CreatedTime\\": \\"2021-07-14 10:48:43.0\\",\\n    \\"UpdatedTime\\": \\"2021-07-14 10:48:43.0\\",\\n    \\"Deleted\\": false\\n  },\\n  \\"RequestId\\": \\"19D09CCC-F298-4124-849A-AFA217819011\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"Service abnormal, the instance 0418 is ceased.\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '获取Schema',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'GetSkillGroup' => [
            'summary' => '调用GetSkillGroup获取指定实例下指定技能组ID对应的技能组的信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccPBOQGO'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID，格式为：技能组名称@实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'skillgroup@ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。'."\n", 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'CF1C21B9-2D49-4B54-880F-FBE248C16903'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'DisplayName' => ['description' => '技能组展示名。', 'type' => 'string', 'example' => '测试技能组'],
                                    'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                    'Name' => ['description' => '技能组名称。', 'type' => 'string', 'example' => 'skillgroup'],
                                    'Description' => ['description' => '技能组的描述。', 'type' => 'string', 'example' => '云联络中心的测试技能组。'],
                                    'SkillGroupId' => ['description' => '技能组ID，格式为：技能组名称@实例ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                    'MediaType' => ['description' => '媒体类型，默认是语音(AUDIO), 其他可选参数包括CHAT和VIDEO。', 'type' => 'string', 'example' => 'VIDEO'],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s may not be null or empty.', 'description' => '该参数不能为null值或为空字符串。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取技能组',
            'changeSet' => [
                ['createdAt' => '2023-11-06T05:44:50.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetSkillGroup'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"CF1C21B9-2D49-4B54-880F-FBE248C16903\\",\\n  \\"Data\\": {\\n    \\"DisplayName\\": \\"测试技能组\\",\\n    \\"InstanceId\\": \\"ccc-test\\",\\n    \\"Name\\": \\"skillgroup\\",\\n    \\"Description\\": \\"云联络中心的测试技能组。\\",\\n    \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n    \\"MediaType\\": \\"VIDEO\\"\\n  }\\n}","type":"json"}]',
        ],
        'GetSummaryTemplate' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => ['operationType' => 'get'],
            'parameters' => [
                [
                    'name' => 'TemplateId',
                    'in' => 'query',
                    'schema' => ['description' => '模板ID。', 'type' => 'string', 'required' => true, 'example' => '43c2671b-8939-4223-86d0-6bd187905cc8_1717664210492'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'GetSummaryTemplateResponse',
                        'description' => 'GetSummaryTemplateResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                    'TemplateId' => ['description' => '模板ID。', 'type' => 'string', 'example' => '43c2671b-8939-4223-86d0-6bd187905cc8_1717664210492'."\n"],
                                    'CategoryId' => ['description' => '小结类目ID。', 'type' => 'string', 'example' => '8939-4223-86d0-6bd187905cc8'],
                                    'Name' => ['description' => '模板名称。', 'type' => 'string', 'example' => '测试模板'],
                                    'State' => ['description' => '状态码。'."\n"
                                        ."\n"
                                        .'- Enabled  启用中'."\n"
                                        .'- Disabled 已禁用', 'type' => 'string', 'example' => 'Enabled'],
                                    'Editor' => ['description' => '模板编辑人。', 'type' => 'string', 'example' => 'editor-xxx@ccc-test'],
                                    'PropertyList' => [
                                        'description' => '模板字段列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '字段定义。',
                                            'type' => 'object',
                                            'properties' => [
                                                'DisplayName' => ['description' => '显示名称。', 'type' => 'string', 'example' => 'DisplayName-A'],
                                                'Description' => ['description' => '字段描述。', 'type' => 'string', 'example' => 'Description-xxxx'],
                                                'Name' => ['description' => '字段名称。', 'type' => 'string', 'example' => 'Name-A'],
                                                'DataType' => ['description' => '数据类型'."\n"
                                                    .'。', 'type' => 'string', 'example' => 'string'."\n"],
                                                'Pattern' => ['description' => '正则表达式校验规则。', 'type' => 'string', 'example' => '^'],
                                                'PatternErrorMessage' => ['description' => '正则表达式校验错误提示信息。', 'type' => 'string', 'example' => '不是有效的email地址'."\n"],
                                                'MinLength' => ['description' => '最小长度。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                'MaxLength' => ['description' => '最大长度。', 'type' => 'integer', 'format' => 'int32', 'example' => '30'],
                                                'Minimum' => ['description' => '数字最小值。', 'type' => 'number', 'format' => 'double', 'example' => '1'],
                                                'Maximum' => ['description' => '数字最大值。', 'type' => 'number', 'format' => 'double', 'example' => '10'],
                                                'Required' => ['description' => '是否必填。', 'type' => 'boolean', 'example' => 'false'],
                                                'System' => ['description' => '是否是系统字段。', 'type' => 'boolean', 'example' => 'false'],
                                                'Disabled' => ['description' => '是否被禁用。', 'type' => 'boolean', 'example' => 'false'],
                                                'Array' => ['description' => '是否是数组。', 'type' => 'boolean', 'example' => 'false'],
                                                'ReadOnly' => ['description' => '是否只读。', 'type' => 'boolean', 'example' => 'false'],
                                                'EditorType' => ['description' => '编辑器类型。', 'type' => 'string', 'example' => 'textbox'],
                                                'Attributes' => ['description' => '扩展属性。', 'type' => 'string', 'example' => '{}'],
                                                'DisplayOrder' => ['description' => '列表展示顺序。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                'CreatedTime' => ['description' => '创建时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '1717664210000'],
                                                'UpdatedTime' => ['description' => '更新时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '1717664210000'],
                                                'Creator' => ['description' => '创建者。', 'type' => 'string', 'example' => 'cretor-xxx@ccc-test'."\n"],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '30C7D235-DDCF-4C7F-A462-5E2598252C2B'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": {\\n    \\"InstanceId\\": \\"ccc-test\\",\\n    \\"TemplateId\\": \\"43c2671b-8939-4223-86d0-6bd187905cc8_1717664210492\\\\n\\",\\n    \\"CategoryId\\": \\"8939-4223-86d0-6bd187905cc8\\",\\n    \\"Name\\": \\"测试模板\\",\\n    \\"State\\": \\"Enabled\\",\\n    \\"Editor\\": \\"editor-xxx@ccc-test\\",\\n    \\"PropertyList\\": [\\n      {\\n        \\"DisplayName\\": \\"DisplayName-A\\",\\n        \\"Description\\": \\"Description-xxxx\\",\\n        \\"Name\\": \\"Name-A\\",\\n        \\"DataType\\": \\"string\\\\n\\",\\n        \\"Pattern\\": \\"^\\",\\n        \\"PatternErrorMessage\\": \\"不是有效的email地址\\\\n\\",\\n        \\"MinLength\\": 1,\\n        \\"MaxLength\\": 30,\\n        \\"Minimum\\": 1,\\n        \\"Maximum\\": 10,\\n        \\"Required\\": false,\\n        \\"System\\": false,\\n        \\"Disabled\\": false,\\n        \\"Array\\": false,\\n        \\"ReadOnly\\": false,\\n        \\"EditorType\\": \\"textbox\\",\\n        \\"Attributes\\": \\"{}\\",\\n        \\"DisplayOrder\\": 1,\\n        \\"CreatedTime\\": 1717664210000,\\n        \\"UpdatedTime\\": 1717664210000,\\n        \\"Creator\\": \\"cretor-xxx@ccc-test\\\\n\\"\\n      }\\n    ]\\n  },\\n  \\"RequestId\\": \\"30C7D235-DDCF-4C7F-A462-5E2598252C2B\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '获取会话小结模板',
            'summary' => '使用GetSummaryTemplate获取会话小结模板内容。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'GetTicket' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => ['operationType' => 'get'],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'TicketId',
                    'in' => 'query',
                    'schema' => ['description' => '工单ID。', 'type' => 'string', 'required' => true, 'example' => '3d26b90a-c5d2-4b09-8219-********'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'DescribeTicketResponse',
                        'description' => 'DescribeTicketResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                    'TicketId' => ['description' => '工单ID。', 'type' => 'string', 'example' => 'b3a6a131-359e-46bd-9bc5-1f5cb0ea093f'],
                                    'TemplateId' => ['description' => '工单模板ID。', 'type' => 'string', 'example' => 'ccc-test_43c2671b-8939-4223-86d0-6bd187905cc8_*****0666238'],
                                    'TemplateVersion' => ['description' => '工单模板版本。', 'type' => 'string', 'example' => '0'],
                                    'Title' => ['description' => '工单标题。', 'type' => 'string', 'example' => '售后工单'],
                                    'Context' => ['description' => '工单字段信息。', 'type' => 'string', 'example' => '{"productName":"商品A"}'],
                                    'Assignee' => ['description' => '处理人ID。', 'type' => 'string', 'example' => 'agent1@ccc-test'],
                                    'AssigneeName' => ['description' => '处理人名称。', 'type' => 'string', 'example' => '坐席A'],
                                    'Creator' => ['description' => '创建人ID。', 'type' => 'string', 'example' => 'creator@ccc-test'."\n"],
                                    'CreatorName' => ['description' => '创建者名称', 'type' => 'string', 'example' => '坐席B'],
                                    'CategoryId' => ['description' => '工单类目ID。', 'type' => 'string', 'example' => '8939-4223-86d0-6bd187905cc8'],
                                    'CategoryName' => ['description' => '工单类目名称。', 'type' => 'string', 'example' => '售后类目'],
                                    'JobId' => ['description' => '话务ID。', 'type' => 'string', 'example' => 'job-399383842187575296'],
                                    'StartTime' => ['description' => '工单处理开始时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '1620259200000'],
                                    'EndTime' => ['description' => '工单处理完成时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '1687846259999'],
                                    'CreatedTime' => ['description' => '工单创建时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '1620259200000'],
                                    'UpdatedTime' => ['description' => '最近一次更新时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '1693793208075'],
                                    'CurrentTaskId' => ['description' => '当前节点ID。', 'type' => 'string', 'example' => '912f0b78-6639-4a93-ae18-0d832885c27e'],
                                    'CurrentTaskName' => ['description' => '当前节点名称。', 'type' => 'string', 'example' => '节点1'],
                                    'CurrentTaskStartTime' => ['description' => '当前节点开始时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '1693793208075'],
                                    'Source' => ['description' => '工单来源。'."\n"
                                        .'- AUDIO： 语音业务。'."\n"
                                        .'- CHAT: 网络业务。'."\n"
                                        .'- Console：工单控制台创建。', 'type' => 'string', 'example' => 'Audio'],
                                    'CustomerId' => ['description' => '客户ID，云联络中心客户资料中的客户ID。', 'type' => 'string', 'example' => '4223-86d0-6bd187905-891798749'],
                                    'State' => ['description' => '工单状态。'."\n"
                                        .'- Processing（处理中）'."\n"
                                        .'- Withdrawal（已撤回）'."\n"
                                        .'- Rejected（已退回）'."\n"
                                        .'- Closed（已关单）', 'type' => 'string', 'example' => 'Processing'],
                                    'CloseCode' => ['description' => '关单原因。'."\n"
                                        .'- Completed（处理完成）'."\n"
                                        .'- Terminated（取消）', 'type' => 'string', 'example' => 'Completed'],
                                    'Comment' => ['description' => '处理意见。', 'type' => 'string', 'example' => '无'],
                                ],
                            ],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BF268B34-09C2-43FD-BAC4-5D31EA633111'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": {\\n    \\"InstanceId\\": \\"ccc-test\\",\\n    \\"TicketId\\": \\"b3a6a131-359e-46bd-9bc5-1f5cb0ea093f\\",\\n    \\"TemplateId\\": \\"ccc-test_43c2671b-8939-4223-86d0-6bd187905cc8_*****0666238\\",\\n    \\"TemplateVersion\\": \\"0\\",\\n    \\"Title\\": \\"售后工单\\",\\n    \\"Context\\": \\"{\\\\\\"productName\\\\\\":\\\\\\"商品A\\\\\\"}\\",\\n    \\"Assignee\\": \\"agent1@ccc-test\\",\\n    \\"AssigneeName\\": \\"坐席A\\",\\n    \\"Creator\\": \\"creator@ccc-test\\\\n\\",\\n    \\"CreatorName\\": \\"坐席B\\",\\n    \\"CategoryId\\": \\"8939-4223-86d0-6bd187905cc8\\",\\n    \\"CategoryName\\": \\"售后类目\\",\\n    \\"JobId\\": \\"job-399383842187575296\\",\\n    \\"StartTime\\": 1620259200000,\\n    \\"EndTime\\": 1687846259999,\\n    \\"CreatedTime\\": 1620259200000,\\n    \\"UpdatedTime\\": 1693793208075,\\n    \\"CurrentTaskId\\": \\"912f0b78-6639-4a93-ae18-0d832885c27e\\",\\n    \\"CurrentTaskName\\": \\"节点1\\",\\n    \\"CurrentTaskStartTime\\": 1693793208075,\\n    \\"Source\\": \\"Audio\\",\\n    \\"CustomerId\\": \\"4223-86d0-6bd187905-891798749\\",\\n    \\"State\\": \\"Processing\\",\\n    \\"CloseCode\\": \\"Completed\\",\\n    \\"Comment\\": \\"无\\"\\n  },\\n  \\"RequestId\\": \\"BF268B34-09C2-43FD-BAC4-5D31EA633111\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '获取工单',
            'summary' => '使用GetTicket获取指定工单信息。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'GetTicketSummaryReport' => [
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => ['operationType' => 'get'],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'State',
                    'in' => 'query',
                    'schema' => ['description' => '工单状态。'."\n"
                        .'- Processing（处理中）'."\n"
                        .'- Withdrawal（已撤回）'."\n"
                        .'- Rejected（已退回）'."\n"
                        .'- Closed（已关单）', 'type' => 'string', 'required' => false, 'example' => '无'],
                ],
                [
                    'name' => 'CategoryId',
                    'in' => 'query',
                    'schema' => ['description' => '工单类目ID。', 'type' => 'string', 'required' => false, 'example' => '43c2671b-***-***-86d0-6bd187905cc8'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '开始时间，基于工单创建时间过滤。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1716998400000'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '结束时间，基于工单创建时间过滤。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1719590399999'],
                ],
                [
                    'name' => 'Creator',
                    'in' => 'query',
                    'schema' => ['description' => '创建人ID。', 'type' => 'string', 'required' => false, 'example' => 'creator@ccc-test'],
                ],
                [
                    'name' => 'Assignee',
                    'in' => 'query',
                    'schema' => ['description' => '处理者ID（坐席ID或技能组ID）。', 'type' => 'string', 'required' => false, 'example' => 'assignee@ccc-test'."\n"],
                ],
                [
                    'name' => 'AssigneeType',
                    'in' => 'query',
                    'schema' => ['description' => '处理者类型。'."\n"
                        .'- Agent（坐席）'."\n"
                        .'- SkillGroup（技能组）', 'type' => 'string', 'required' => false, 'example' => 'Agent'],
                ],
                [
                    'name' => 'Participant',
                    'in' => 'query',
                    'schema' => ['description' => '参与人ID。', 'type' => 'string', 'required' => false, 'example' => 'participant@ccc-test'."\n"],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页参数。默认值：1。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '100'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EAF3C248-E123-441B-A545-B6CD02E98EED'],
                            'Message' => ['description' => '响应信息。'."\n", 'type' => 'string', 'example' => '无'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int64', 'example' => '200'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'TicketsCreated' => ['description' => '工单创建数量。', 'type' => 'string', 'example' => '10'],
                                    'TicketsParticipated' => ['description' => '工单已处理数量。', 'type' => 'string', 'example' => '5'],
                                    'TicketsAssigned' => ['description' => '工单待处理数量。', 'type' => 'string', 'example' => '3'],
                                ],
                            ],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"RequestId\\": \\"EAF3C248-E123-441B-A545-B6CD02E98EED\\",\\n  \\"Message\\": \\"无\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Data\\": {\\n    \\"TicketsCreated\\": \\"10\\",\\n    \\"TicketsParticipated\\": \\"5\\",\\n    \\"TicketsAssigned\\": \\"3\\"\\n  },\\n  \\"Code\\": \\"OK\\"\\n}","type":"json"}]',
            'title' => '获取工单处理数据',
            'summary' => '使用GetTicketSummaryReport获取工单状态统计数据。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'GetTicketTemplate' => [
            'summary' => '使用GetTicketTemplate获取工单模板定义信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccFSWXV5'],
            ],
            'parameters' => [
                [
                    'name' => 'TemplateId',
                    'in' => 'query',
                    'schema' => ['description' => '模板ID。', 'type' => 'string', 'required' => false, 'example' => '4ca2e2-c8d19b82c-d7ce393ac8197d3ab'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'TemplateVersion',
                    'in' => 'query',
                    'schema' => ['description' => '模板版本。', 'type' => 'string', 'required' => false, 'example' => '1703517780627'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'GetTicketTemplateResponse',
                        'description' => 'GetTicketTemplateResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                    'TemplateId' => ['description' => '模板ID。', 'type' => 'string', 'example' => '4ca2e2-c8d19b82c-d7ce393ac8197d3ab'."\n"],
                                    'Name' => ['description' => '模板名称。', 'type' => 'string', 'example' => '测试模板。'."\n"
                                        ."\n"],
                                    'State' => ['description' => '状态码。', 'type' => 'string', 'example' => 'Enabled'],
                                    'Editor' => ['description' => '模板编辑人。', 'type' => 'string', 'example' => 'editor-xxx@ccc-test'],
                                    'CategoryId' => ['description' => '工单类目ID。', 'type' => 'string', 'example' => '43c2671b-****-4223-86d0-6bd187905cc8'],
                                    'TicketFields' => [
                                        'description' => '模板字段列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '模板字段。',
                                            'type' => 'object',
                                            'properties' => [
                                                'DisplayName' => ['description' => '显示名称。', 'type' => 'string', 'example' => '姓名'],
                                                'Description' => ['description' => '描述。', 'type' => 'string', 'example' => '姓名描述'],
                                                'Name' => ['description' => '名称。', 'type' => 'string', 'example' => 'name'],
                                                'DataType' => ['description' => '数据类型'."\n"
                                                    .'。', 'type' => 'string', 'example' => 'string'],
                                                'Pattern' => ['description' => '正则表达式校验规则。', 'type' => 'string', 'example' => '^'],
                                                'PatternErrorMessage' => ['description' => '正则表达式校验错误提示信息。', 'type' => 'string', 'example' => '不是有效的email地址'."\n"],
                                                'MinLength' => ['description' => '最小长度。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                'MaxLength' => ['description' => '最大长度。', 'type' => 'integer', 'format' => 'int32', 'example' => '30'],
                                                'Minimum' => ['description' => '数字最小值。', 'type' => 'number', 'format' => 'double', 'example' => '1'],
                                                'Maximum' => ['description' => '数字最大值。', 'type' => 'number', 'format' => 'double', 'example' => '10'],
                                                'Required' => ['description' => '是否必填。', 'type' => 'boolean', 'example' => 'false'],
                                                'System' => ['description' => '是否是系统字段。', 'type' => 'boolean', 'example' => 'false'],
                                                'Disabled' => ['description' => '是否被禁用。', 'type' => 'boolean', 'example' => 'false'],
                                                'Array' => ['description' => '是否是数组。', 'type' => 'boolean', 'example' => 'false'],
                                                'ReadOnly' => ['description' => '是否只读。', 'type' => 'boolean', 'example' => 'false'],
                                                'EditorType' => ['description' => '编辑器类型。', 'type' => 'string', 'example' => 'textbox'],
                                                'Attributes' => ['description' => '扩展属性。', 'type' => 'string', 'example' => '{}'],
                                                'DisplayOrder' => ['description' => '列表展示顺序。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                'CreatedTime' => ['description' => '创建时间。'."\n", 'type' => 'integer', 'format' => 'int64', 'example' => '1717664210000'],
                                                'UpdatedTime' => ['description' => '更新时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '1717664210000'],
                                                'Creator' => ['description' => '创建者。', 'type' => 'string', 'example' => 'creator@cccV2-kmz'],
                                            ],
                                        ],
                                    ],
                                    'ProcessDefinition' => ['description' => '流程信息。', 'type' => 'string', 'example' => '[{\\"id\\":\\"TICKET_START\\",\\"name\\":\\"开始\\",\\"nodeIndex\\":0,\\"properties\\":{\\"position\\":{\\"x\\":250,\\"y\\":200}},\\"type\\":\\"TICKET_START\\",\\"events\\":[{\\"edgeId\\":\\"8bd07339\\",\\"sourceAnchor\\":0,\\"next\\":\\"APPROVAL__JNBSSREc\\",\\"targetAnchor\\":0}]},{\\"id\\":\\"TICKET_FINISH\\",\\"name\\":\\"结束\\",\\"nodeIndex\\":9999,\\"properties\\":{\\"position\\":{\\"x\\":767,\\"y\\":206}},\\"type\\":\\"TICKET_FINISH\\",\\"events\\":[]},{\\"id\\":\\"APPROVAL__JNBSSREc\\",\\"name\\":\\"流程节点\\",\\"nodeIndex\\":1,\\"properties\\":{\\"skillGroupId\\":\\"chat001@cccV2-kmz\\",\\"position\\":{\\"x\\":537,\\"y\\":164.5}},\\"type\\":\\"APPROVAL\\",\\"events\\":[{\\"edgeId\\":\\"74031613\\",\\"sourceAnchor\\":1,\\"next\\":\\"TICKET_FINISH\\",\\"targetAnchor\\":0}]}]'],
                                    'UpdatedTime' => ['description' => '上次修改的时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '1717664210000'],
                                ],
                            ],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BF268B34-09C2-43FD-BAC4-5D31EA633111'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取工单模板',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": {\\n    \\"InstanceId\\": \\"ccc-test\\",\\n    \\"TemplateId\\": \\"4ca2e2-c8d19b82c-d7ce393ac8197d3ab\\\\n\\",\\n    \\"Name\\": \\"测试模板。\\\\n\\\\n\\",\\n    \\"State\\": \\"Enabled\\",\\n    \\"Editor\\": \\"editor-xxx@ccc-test\\",\\n    \\"CategoryId\\": \\"43c2671b-****-4223-86d0-6bd187905cc8\\",\\n    \\"TicketFields\\": [\\n      {\\n        \\"DisplayName\\": \\"姓名\\",\\n        \\"Description\\": \\"姓名描述\\",\\n        \\"Name\\": \\"name\\",\\n        \\"DataType\\": \\"string\\",\\n        \\"Pattern\\": \\"^\\",\\n        \\"PatternErrorMessage\\": \\"不是有效的email地址\\\\n\\",\\n        \\"MinLength\\": 1,\\n        \\"MaxLength\\": 30,\\n        \\"Minimum\\": 1,\\n        \\"Maximum\\": 10,\\n        \\"Required\\": false,\\n        \\"System\\": false,\\n        \\"Disabled\\": false,\\n        \\"Array\\": false,\\n        \\"ReadOnly\\": false,\\n        \\"EditorType\\": \\"textbox\\",\\n        \\"Attributes\\": \\"{}\\",\\n        \\"DisplayOrder\\": 1,\\n        \\"CreatedTime\\": 1717664210000,\\n        \\"UpdatedTime\\": 1717664210000,\\n        \\"Creator\\": \\"creator@cccV2-kmz\\"\\n      }\\n    ],\\n    \\"ProcessDefinition\\": \\"[{\\\\\\\\\\\\\\"id\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"TICKET_START\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"name\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"开始\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"nodeIndex\\\\\\\\\\\\\\":0,\\\\\\\\\\\\\\"properties\\\\\\\\\\\\\\":{\\\\\\\\\\\\\\"position\\\\\\\\\\\\\\":{\\\\\\\\\\\\\\"x\\\\\\\\\\\\\\":250,\\\\\\\\\\\\\\"y\\\\\\\\\\\\\\":200}},\\\\\\\\\\\\\\"type\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"TICKET_START\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"events\\\\\\\\\\\\\\":[{\\\\\\\\\\\\\\"edgeId\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"8bd07339\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"sourceAnchor\\\\\\\\\\\\\\":0,\\\\\\\\\\\\\\"next\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"APPROVAL__JNBSSREc\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"targetAnchor\\\\\\\\\\\\\\":0}]},{\\\\\\\\\\\\\\"id\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"TICKET_FINISH\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"name\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"结束\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"nodeIndex\\\\\\\\\\\\\\":9999,\\\\\\\\\\\\\\"properties\\\\\\\\\\\\\\":{\\\\\\\\\\\\\\"position\\\\\\\\\\\\\\":{\\\\\\\\\\\\\\"x\\\\\\\\\\\\\\":767,\\\\\\\\\\\\\\"y\\\\\\\\\\\\\\":206}},\\\\\\\\\\\\\\"type\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"TICKET_FINISH\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"events\\\\\\\\\\\\\\":[]},{\\\\\\\\\\\\\\"id\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"APPROVAL__JNBSSREc\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"name\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"流程节点\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"nodeIndex\\\\\\\\\\\\\\":1,\\\\\\\\\\\\\\"properties\\\\\\\\\\\\\\":{\\\\\\\\\\\\\\"skillGroupId\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"chat001@cccV2-kmz\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"position\\\\\\\\\\\\\\":{\\\\\\\\\\\\\\"x\\\\\\\\\\\\\\":537,\\\\\\\\\\\\\\"y\\\\\\\\\\\\\\":164.5}},\\\\\\\\\\\\\\"type\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"APPROVAL\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"events\\\\\\\\\\\\\\":[{\\\\\\\\\\\\\\"edgeId\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"74031613\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"sourceAnchor\\\\\\\\\\\\\\":1,\\\\\\\\\\\\\\"next\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"TICKET_FINISH\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"targetAnchor\\\\\\\\\\\\\\":0}]}]\\",\\n    \\"UpdatedTime\\": 1717664210000\\n  },\\n  \\"RequestId\\": \\"BF268B34-09C2-43FD-BAC4-5D31EA633111\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
        ],
        'GetTurnCredentials' => [
            'summary' => '调用GetTurnCredentials获取云联络中心前置接入点的连接凭证信息，主要包括鉴权需要用到的用户名和密码，通过前置接入点接入云联络中心可以有效提高网络质量和稳定性。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccTMAX45'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID，非必填，不填则默认使用当前RAM账户映射的坐席。', 'type' => 'string', 'required' => false, 'example' => 'agent@ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'UserName' => ['description' => '用户名。', 'type' => 'string', 'example' => '1602585817:****'],
                                    'Password' => ['description' => '密码。', 'type' => 'string', 'example' => 'M0NQNG/uRUrfIxW7er/S9gKX****'],
                                ],
                            ],
                            'Params' => [
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                                'description' => '',
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.Common', 'errorMessage' => 'An internal service error occurred. %s', 'description' => '内部服务错误。'],
                ],
            ],
            'title' => '获取接入点凭证',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-06T05:44:49.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetTurnCredentials'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Data\\": {\\n    \\"UserName\\": \\"1602585817:****\\",\\n    \\"Password\\": \\"M0NQNG/uRUrfIxW7er/S9gKX****\\"\\n  },\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <UserName>1602585817:null</UserName>\\n    <Password>M0NQNG/uRUrfIxW7er/S9gKXsT0=</Password>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'GetTurnServerList' => [
            'summary' => '调用GetTurnServerList获取云联络中心的前置接入点列表，通过前置接入点接入云联络中心可以有效提高网络质量和网络稳定性。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccTMAX45'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string'],
                            'Data' => ['description' => '数据，前置接入点服务器信息列表。', 'type' => 'string', 'example' => '['."\n"
                                .'	{'."\n"
                                .'		"region":"hangzhou",'."\n"
                                .'		"name":"杭州",'."\n"
                                .'		"domain":"turn-hz-ecs.ccc.aliyuncs.com",'."\n"
                                .'		"cidr":"172.31.XX.XX/28"'."\n"
                                .'	},'."\n"
                                .'	{'."\n"
                                .'		"region":"qingdao",'."\n"
                                .'		"name":"青岛",'."\n"
                                .'		"domain":"turn-qd-ecs.ccc.aliyuncs.com",'."\n"
                                .'		"cidr":"172.31.XX.XX/28"'."\n"
                                .'	},'."\n"
                                .'	{'."\n"
                                .'		"region":"shanghai",'."\n"
                                .'		"name":"上海",'."\n"
                                .'		"domain":"turn-sh-ecs.ccc.aliyuncs.com",'."\n"
                                .'		"cidr":"172.31.XX.XX/28"'."\n"
                                .'	},'."\n"
                                .'	{'."\n"
                                .'		"region":"chengdu",'."\n"
                                .'		"name":"成都",'."\n"
                                .'		"domain":"turn-cd-ecs.ccc.aliyuncs.com",'."\n"
                                .'		"cidr":"172.31.XX.XX/28"'."\n"
                                .'	},'."\n"
                                .'	{'."\n"
                                .'		"region":"beijing",'."\n"
                                .'		"name":"北京",'."\n"
                                .'		"domain":"turn-bj-ecs.ccc.aliyuncs.com",'."\n"
                                .'		"cidr":"172.31.XX.XX/28"'."\n"
                                .'	},'."\n"
                                .'	{'."\n"
                                .'		"region":"huanan",'."\n"
                                .'		"name":"深圳",'."\n"
                                .'		"domain":"turn-sz-ecs.ccc.aliyuncs.com",'."\n"
                                .'		"cidr":"172.31.XX.XX/28"'."\n"
                                .'	},'."\n"
                                .'	{'."\n"
                                .'		"region":"zhangbei",'."\n"
                                .'		"name":"张北",'."\n"
                                .'		"domain":"turn-zb-ecs.ccc.aliyuncs.com",'."\n"
                                .'		"cidr":"172.31.XX.XX/28"'."\n"
                                .'	}'."\n"
                                .']'],
                            'Params' => [
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                                'description' => '',
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取接入点列表',
            'changeSet' => [
                ['createdAt' => '2023-11-06T05:44:49.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetTurnServerList'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"\\",\\n  \\"Message\\": \\"\\",\\n  \\"RequestId\\": \\"\\",\\n  \\"Data\\": \\"[\\\\n\\\\t{\\\\n\\\\t\\\\t\\\\\\"region\\\\\\":\\\\\\"hangzhou\\\\\\",\\\\n\\\\t\\\\t\\\\\\"name\\\\\\":\\\\\\"杭州\\\\\\",\\\\n\\\\t\\\\t\\\\\\"domain\\\\\\":\\\\\\"turn-hz-ecs.ccc.aliyuncs.com\\\\\\",\\\\n\\\\t\\\\t\\\\\\"cidr\\\\\\":\\\\\\"172.31.XX.XX/28\\\\\\"\\\\n\\\\t},\\\\n\\\\t{\\\\n\\\\t\\\\t\\\\\\"region\\\\\\":\\\\\\"qingdao\\\\\\",\\\\n\\\\t\\\\t\\\\\\"name\\\\\\":\\\\\\"青岛\\\\\\",\\\\n\\\\t\\\\t\\\\\\"domain\\\\\\":\\\\\\"turn-qd-ecs.ccc.aliyuncs.com\\\\\\",\\\\n\\\\t\\\\t\\\\\\"cidr\\\\\\":\\\\\\"172.31.XX.XX/28\\\\\\"\\\\n\\\\t},\\\\n\\\\t{\\\\n\\\\t\\\\t\\\\\\"region\\\\\\":\\\\\\"shanghai\\\\\\",\\\\n\\\\t\\\\t\\\\\\"name\\\\\\":\\\\\\"上海\\\\\\",\\\\n\\\\t\\\\t\\\\\\"domain\\\\\\":\\\\\\"turn-sh-ecs.ccc.aliyuncs.com\\\\\\",\\\\n\\\\t\\\\t\\\\\\"cidr\\\\\\":\\\\\\"172.31.XX.XX/28\\\\\\"\\\\n\\\\t},\\\\n\\\\t{\\\\n\\\\t\\\\t\\\\\\"region\\\\\\":\\\\\\"chengdu\\\\\\",\\\\n\\\\t\\\\t\\\\\\"name\\\\\\":\\\\\\"成都\\\\\\",\\\\n\\\\t\\\\t\\\\\\"domain\\\\\\":\\\\\\"turn-cd-ecs.ccc.aliyuncs.com\\\\\\",\\\\n\\\\t\\\\t\\\\\\"cidr\\\\\\":\\\\\\"172.31.XX.XX/28\\\\\\"\\\\n\\\\t},\\\\n\\\\t{\\\\n\\\\t\\\\t\\\\\\"region\\\\\\":\\\\\\"beijing\\\\\\",\\\\n\\\\t\\\\t\\\\\\"name\\\\\\":\\\\\\"北京\\\\\\",\\\\n\\\\t\\\\t\\\\\\"domain\\\\\\":\\\\\\"turn-bj-ecs.ccc.aliyuncs.com\\\\\\",\\\\n\\\\t\\\\t\\\\\\"cidr\\\\\\":\\\\\\"172.31.XX.XX/28\\\\\\"\\\\n\\\\t},\\\\n\\\\t{\\\\n\\\\t\\\\t\\\\\\"region\\\\\\":\\\\\\"huanan\\\\\\",\\\\n\\\\t\\\\t\\\\\\"name\\\\\\":\\\\\\"深圳\\\\\\",\\\\n\\\\t\\\\t\\\\\\"domain\\\\\\":\\\\\\"turn-sz-ecs.ccc.aliyuncs.com\\\\\\",\\\\n\\\\t\\\\t\\\\\\"cidr\\\\\\":\\\\\\"172.31.XX.XX/28\\\\\\"\\\\n\\\\t},\\\\n\\\\t{\\\\n\\\\t\\\\t\\\\\\"region\\\\\\":\\\\\\"zhangbei\\\\\\",\\\\n\\\\t\\\\t\\\\\\"name\\\\\\":\\\\\\"张北\\\\\\",\\\\n\\\\t\\\\t\\\\\\"domain\\\\\\":\\\\\\"turn-zb-ecs.ccc.aliyuncs.com\\\\\\",\\\\n\\\\t\\\\t\\\\\\"cidr\\\\\\":\\\\\\"172.31.XX.XX/28\\\\\\"\\\\n\\\\t}\\\\n]\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
        ],
        'GetUploadAudioDataParams' => [
            'summary' => '获取离线质检音频文件相关参数。一般情况下，如果客户在云联络中心中配置了质检功能，则需要离线质检的音频文件和相应的参数会自动传递给智能质检；只有当客户没有在云联络中心中配置质检功能，并且希望自己把云联络中心的录音推送给质检时才需要调用此接口获取推送质检录音的相关参数。',
            'methods' => ['get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '云联络中心实例ID', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'test'],
                ],
                [
                    'name' => 'ContactId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'example' => 'job-38860977107324****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码'."\n"
                                ."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID,可用于接口的日志查询', 'type' => 'string', 'example' => '03C67DAD-EB26-41D8-949D-9B0C470FB716'],
                            'Data' => [
                                'description' => '数据。'."\n",
                                'type' => 'object',
                                'properties' => [
                                    'ParamsStr' => ['description' => '离线质检音频文件相关参数', 'type' => 'string', 'example' => '{'."\n"
                                        .'  "autoSplit": 1,'."\n"
                                        .'  "appKey": ****,'."\n"
                                        .'  "sampleRate": 8,'."\n"
                                        .'  "callList": ['."\n"
                                        .'    {'."\n"
                                        .'      "callId": "job-46686139435843****",'."\n"
                                        .'      "validTimes": ['."\n"
                                        .'        {'."\n"
                                        .'          "begin_time": 0,'."\n"
                                        .'          "end_time": 30720,'."\n"
                                        .'          "speaker_id": "张**"'."\n"
                                        .'        }'."\n"
                                        .'      ],'."\n"
                                        .'      "resolveType": "ali-ACC",'."\n"
                                        .'      "instance": "c****",'."\n"
                                        .'      "callee": "153****",'."\n"
                                        .'      "accUid": 105****967,'."\n"
                                        .'      "callStartTime": 1704870035381,'."\n"
                                        .'      "customerServiceName": "张**",'."\n"
                                        .'      "tid": "2ccd8732-62ed-****b9",'."\n"
                                        .'      "callType": 1,'."\n"
                                        .'      "skillGroupUUID": "skg-default@c****",'."\n"
                                        .'      "caller": "2023****",'."\n"
                                        .'      "customerServicePhone": "80****54",'."\n"
                                        .'      "channels": ['."\n"
                                        .'        {'."\n"
                                        .'          "speaker_id": "张**",'."\n"
                                        .'          "channel_key": "ch-user-153****-80****54-1704870030317-job-46686139435843****"'."\n"
                                        .'        }'."\n"
                                        .'      ],'."\n"
                                        .'      "sourceType": 1,'."\n"
                                        .'      "channelKey": "ch-user-153****-80****54-1704870030317-job-46686139435843****",'."\n"
                                        .'      "skillGroupName": "金****",'."\n"
                                        .'      "voiceFileUrl": "https://ccc-***.oss-cn-****.aliyuncs.com/ccc-****/c****/2024/01/job-46686139435843****.mkv?Expires=****&OSSAccessKeyId=****&Signature=****",'."\n"
                                        .'      "skillGroupId": 0,'."\n"
                                        .'      "customerServiceId": 203242802****'."\n"
                                        .'    }'."\n"
                                        .'  ]'."\n"
                                        .'}'],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'title' => '获取离线质检音频相关参数',
            'changeSet' => [
                ['createdAt' => '2022-08-24T07:34:47.000Z', 'description' => 'OpenAPI 下线'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '200', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetUploadAudioDataParams'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"03C67DAD-EB26-41D8-949D-9B0C470FB716\\",\\n  \\"Data\\": {\\n    \\"ParamsStr\\": \\"{\\\\n  \\\\\\"autoSplit\\\\\\": 1,\\\\n  \\\\\\"appKey\\\\\\": ****,\\\\n  \\\\\\"sampleRate\\\\\\": 8,\\\\n  \\\\\\"callList\\\\\\": [\\\\n    {\\\\n      \\\\\\"callId\\\\\\": \\\\\\"job-46686139435843****\\\\\\",\\\\n      \\\\\\"validTimes\\\\\\": [\\\\n        {\\\\n          \\\\\\"begin_time\\\\\\": 0,\\\\n          \\\\\\"end_time\\\\\\": 30720,\\\\n          \\\\\\"speaker_id\\\\\\": \\\\\\"张**\\\\\\"\\\\n        }\\\\n      ],\\\\n      \\\\\\"resolveType\\\\\\": \\\\\\"ali-ACC\\\\\\",\\\\n      \\\\\\"instance\\\\\\": \\\\\\"c****\\\\\\",\\\\n      \\\\\\"callee\\\\\\": \\\\\\"153****\\\\\\",\\\\n      \\\\\\"accUid\\\\\\": 105****967,\\\\n      \\\\\\"callStartTime\\\\\\": 1704870035381,\\\\n      \\\\\\"customerServiceName\\\\\\": \\\\\\"张**\\\\\\",\\\\n      \\\\\\"tid\\\\\\": \\\\\\"2ccd8732-62ed-****b9\\\\\\",\\\\n      \\\\\\"callType\\\\\\": 1,\\\\n      \\\\\\"skillGroupUUID\\\\\\": \\\\\\"skg-default@c****\\\\\\",\\\\n      \\\\\\"caller\\\\\\": \\\\\\"2023****\\\\\\",\\\\n      \\\\\\"customerServicePhone\\\\\\": \\\\\\"80****54\\\\\\",\\\\n      \\\\\\"channels\\\\\\": [\\\\n        {\\\\n          \\\\\\"speaker_id\\\\\\": \\\\\\"张**\\\\\\",\\\\n          \\\\\\"channel_key\\\\\\": \\\\\\"ch-user-153****-80****54-1704870030317-job-46686139435843****\\\\\\"\\\\n        }\\\\n      ],\\\\n      \\\\\\"sourceType\\\\\\": 1,\\\\n      \\\\\\"channelKey\\\\\\": \\\\\\"ch-user-153****-80****54-1704870030317-job-46686139435843****\\\\\\",\\\\n      \\\\\\"skillGroupName\\\\\\": \\\\\\"金****\\\\\\",\\\\n      \\\\\\"voiceFileUrl\\\\\\": \\\\\\"https://ccc-***.oss-cn-****.aliyuncs.com/ccc-****/c****/2024/01/job-46686139435843****.mkv?Expires=****&OSSAccessKeyId=****&Signature=****\\\\\\",\\\\n      \\\\\\"skillGroupId\\\\\\": 0,\\\\n      \\\\\\"customerServiceId\\\\\\": 203242802****\\\\n    }\\\\n  ]\\\\n}\\"\\n  }\\n}","type":"json"}]',
        ],
        'GetUser' => [
            'summary' => '调用GetUser获取指定实例下指定坐席ID对应的坐席信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID，选填，UserId和Extension任选一个填写即可。', 'type' => 'string', 'required' => false, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'Extension',
                    'in' => 'query',
                    'schema' => ['description' => '坐席分机号，选填，UserId和Extension任选一个填写即可。', 'type' => 'string', 'required' => false, 'example' => '8003****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'DisplayName' => ['description' => '坐席展示名。', 'type' => 'string', 'example' => '坐席小王'],
                                    'DisplayId' => ['description' => '坐席的工号。', 'type' => 'string', 'example' => '1001'],
                                    'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8003****'],
                                    'LoginName' => ['description' => '坐席登录名。', 'type' => 'string', 'example' => 'agent'],
                                    'Email' => ['description' => '邮箱。', 'type' => 'string', 'example' => 'username@example.com'],
                                    'WorkMode' => [
                                        'description' => '工作模式。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                        'example' => 'ON_SITE',
                                    ],
                                    'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1391234****'],
                                    'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                    'RoleName' => [
                                        'description' => '角色名称。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['Agent' => '坐席', 'Admin' => '管理员', 'Manager' => '技能组组长'],
                                        'example' => 'Admin',
                                    ],
                                    'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                    'RoleId' => ['description' => '角色ID，格式为：角色@实例ID。', 'type' => 'string', 'example' => 'Admin@ccc-test'],
                                    'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                    'DeviceExt' => ['description' => 'SIP话机分机号，如果座席注册了SIP话机，则此参数为SIP话机设备的分机号。', 'type' => 'string', 'example' => '8033****'],
                                    'DeviceState' => [
                                        'description' => 'SIP话机设备的状态，如果未注册SIP话机，则状态为UNREGISTERED（未注册），如果SIP话机注册过但是不在线，则状态为OFFLINE（离线），如果SIP话机注册过并且在线则为ONLINE（在线）。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['UNREGISTERED' => '未注册', 'OFFLINE' => '离线', 'ONLINE' => '在线'],
                                        'example' => 'OFFLINE',
                                    ],
                                    'Nickname' => ['description' => '坐席昵称', 'type' => 'string', 'example' => '阿云'],
                                    'AvatarUrl' => ['description' => '坐席头像地址。', 'type' => 'string', 'example' => 'http://xxx.com/xxx.jpg'],
                                ],
                            ],
                            'Params' => [
                                'description' => '扩展参数',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取坐席',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-07T07:21:06.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2022-01-19T00:08:15.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2022-01-19T00:08:15.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetUser'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Data\\": {\\n    \\"DisplayName\\": \\"坐席小王\\",\\n    \\"DisplayId\\": \\"1001\\",\\n    \\"Extension\\": \\"8003****\\",\\n    \\"LoginName\\": \\"agent\\",\\n    \\"Email\\": \\"username@example.com\\",\\n    \\"WorkMode\\": \\"ON_SITE\\",\\n    \\"Mobile\\": \\"1391234****\\",\\n    \\"UserId\\": \\"agent@ccc-test\\",\\n    \\"RoleName\\": \\"Admin\\",\\n    \\"InstanceId\\": \\"ccc-test\\",\\n    \\"RoleId\\": \\"Admin@ccc-test\\",\\n    \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n    \\"DeviceExt\\": \\"8033****\\",\\n    \\"DeviceState\\": \\"OFFLINE\\",\\n    \\"Nickname\\": \\"阿云\\",\\n    \\"AvatarUrl\\": \\"http://xxx.com/xxx.jpg\\"\\n  },\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <Extension>80xxxx91</Extension>\\n    <LoginName>user-test</LoginName>\\n    <DeviceState>OFFLINE</DeviceState>\\n    <RoleName>Admin</RoleName>\\n    <Email>user-test@aliyun-cc.com</Email>\\n    <InstanceId>ccc-test</InstanceId>\\n    <DeviceId>Yealink SIP-T23G 44.84.203.6</DeviceId>\\n    <UserId>user-test@ccc-test</UserId>\\n    <DisplayName>测试用户</DisplayName>\\n    <DeviceExt>80xxxx33</DeviceExt>\\n    <RoleId>Admin@ccc-test</RoleId>\\n    <Mobile>139xxxx1234</Mobile>\\n    <WorkMode>ON_SITE</WorkMode>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'GetVisitorLoginDetails' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => ['operationType' => 'get'],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => false, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'VisitorId',
                    'in' => 'query',
                    'schema' => ['description' => '访客ID。', 'type' => 'string', 'required' => true, 'example' => 'fcd020fe-d8e4-40e5-8c77-1a272a174a7d'],
                ],
                [
                    'name' => 'ChatDeviceId',
                    'in' => 'query',
                    'schema' => ['description' => 'Chat设备ID。', 'type' => 'string', 'required' => true, 'example' => '4c51c9116c36537cb850dc1081d745df'],
                ],
                [
                    'name' => 'Token',
                    'in' => 'query',
                    'schema' => ['description' => '网络业务的渠道Token。', 'type' => 'string', 'required' => false, 'example' => '9XYGTGWtq2wFi_Bpg7aUnIoYi_vG_rO3b***YtsxbHRHrYHlz1LDBLJAyZcLxieRQR4h_6AnWvTjJeNU5jgxzO*****bHwej7WgWrmA'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '19D09CCC-F298-4124-849A-AFA217819011'],
                            'Params' => [
                                'description' => '参数信息。',
                                'type' => 'array',
                                'items' => ['description' => '参数列表。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '返回数据。',
                                'type' => 'object',
                                'properties' => [
                                    'ChatLoginToken' => ['description' => 'Chat会话登录令牌。', 'type' => 'string', 'example' => '{"accessToken":"oauth_cloud_key:+4oJXUAFSWxGD2YuRW4V/oUN0/8qJGNc0I*********n1E3DOr3Q3lX00ZnTpyqRi8Y6hYoLYA7n2ZkWuv485hVtXeSgnIQkKxXPbMgwoLxWaK//lI5Dn/mb4YuDifigv+ZyFzc+07vxm9ZFu/NjA==","accessTokenExpiredTime":86400000,"refreshToken":"oauth_cloud_key:/U+8UueDmpeUszhXC+SWow4pNLZp2C***********U/377BNXF+Mjo1lFgDk6GtEjNNoJpapX2mHH8GcRke2+yKQs/w4gAN9xSMn543Ciung+93pXV6IpQGbEVlu"}'],
                                    'ChatUserId' => ['description' => '访客的身份ID。', 'type' => 'string', 'example' => 'dac9c001****a15684ea91a81317'],
                                    'ChatDeviceId' => ['description' => 'Chat设备ID。', 'type' => 'string', 'example' => '4c51c9116c36537cb850dc1081d745df'],
                                    'ChatServerUrl' => ['description' => 'Chat会话服务器地址。', 'type' => 'string', 'example' => 'wss://wss.im.dingtalk.cn'],
                                    'ChatAppKey' => ['description' => 'Chat会话应用密钥。', 'type' => 'string', 'example' => '955e4bd7xxxxxxxxxxxxxd7898ba9fa0d0'],
                                    'ChatAppId' => ['description' => 'Chat会话应用ID。', 'type' => 'string', 'example' => '7pjxxx'],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.UserId', 'errorMessage' => 'The user %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的用户。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"19D09CCC-F298-4124-849A-AFA217819011\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"ChatLoginToken\\": \\"{\\\\\\"accessToken\\\\\\":\\\\\\"oauth_cloud_key:+4oJXUAFSWxGD2YuRW4V/oUN0/8qJGNc0I*********n1E3DOr3Q3lX00ZnTpyqRi8Y6hYoLYA7n2ZkWuv485hVtXeSgnIQkKxXPbMgwoLxWaK//lI5Dn/mb4YuDifigv+ZyFzc+07vxm9ZFu/NjA==\\\\\\",\\\\\\"accessTokenExpiredTime\\\\\\":86400000,\\\\\\"refreshToken\\\\\\":\\\\\\"oauth_cloud_key:/U+8UueDmpeUszhXC+SWow4pNLZp2C***********U/377BNXF+Mjo1lFgDk6GtEjNNoJpapX2mHH8GcRke2+yKQs/w4gAN9xSMn543Ciung+93pXV6IpQGbEVlu\\\\\\"}\\",\\n    \\"ChatUserId\\": \\"dac9c001****a15684ea91a81317\\",\\n    \\"ChatDeviceId\\": \\"4c51c9116c36537cb850dc1081d745df\\",\\n    \\"ChatServerUrl\\": \\"wss://wss.im.dingtalk.cn\\",\\n    \\"ChatAppKey\\": \\"955e4bd7xxxxxxxxxxxxxd7898ba9fa0d0\\",\\n    \\"ChatAppId\\": \\"7pjxxx\\"\\n  }\\n}","type":"json"}]',
            'title' => '获取访客登录信息',
            'summary' => '调用GeVisitortLoginDetails获取网络业务访客的登录信息，服务器地址信息、鉴权信息等。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'GetVoicemailRecording' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccKYIENB'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'ContactId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID，请确保该通话ID存在语音信箱留言，否则返回结果将没有数据。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-12515239414412****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'FileUrl' => ['description' => '录音文件的OSS下载地址，注意下载地址的过期时间，下载地址的有效期为1天。', 'type' => 'string', 'example' => 'https://ccc-v2-online.oss-cn-shanghai.aliyuncs.com/ccc-record-mixed/ccc-test/2022/06/voicemail.job-054ded02****.wav?Expires=1656074923&OSSAccessKeyId=****&Signature=****'],
                                    'FileName' => ['description' => '录音文件名字。', 'type' => 'string', 'example' => 'voicemail.job-054ded02****.wav'],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s may not be null or empty.', 'description' => '该参数不能为null值或为空字符串。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取语音信箱录音',
            'summary' => '调用GetVoicemailRecording获取指定实例下指定通话的语音信箱留言的录音，录音为单轨录音，格式为WAV。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '10', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetVoicemailRecording'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Data\\": {\\n    \\"FileUrl\\": \\"https://ccc-v2-online.oss-cn-shanghai.aliyuncs.com/ccc-record-mixed/ccc-test/2022/06/voicemail.job-054ded02****.wav?Expires=1656074923&OSSAccessKeyId=****&Signature=****\\",\\n    \\"FileName\\": \\"voicemail.job-054ded02****.wav\\"\\n  }\\n}","errorExample":""},{"type":"xml","example":"<GetVoicemailRecordingResponse>\\n    <Code>OK</Code>\\n    <HttpStatusCode>200</HttpStatusCode>\\n    <Message>无</Message>\\n    <RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n    <Data>\\n        <FileUrl>http://xxxx</FileUrl>\\n        <FileName>abc</FileName>\\n    </Data>\\n</GetVoicemailRecordingResponse>","errorExample":""}]',
        ],
        'HoldCall' => [
            'summary' => '调用HoldCall保持指定实例下指定通话ID对应的通话，通话被保持后，将暂时被挂起，此时被保持方会听到保持音乐。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccBCFPY3'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '座席端提供的唯一ID，用来表示一个座席工作台，一个座席可以有多个不同类型的座席台，比如浏览器，iOS, Android等， 但是在同一时间，只能有一个生效。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'ACC-YUNBS-1.0.10-****'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '话务ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-6582589278232****'],
                ],
                [
                    'name' => 'ChannelId',
                    'in' => 'query',
                    'schema' => ['description' => '待保持的通道ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ch:customer:010123****->1318888****:1609255715825:job-6582589278232****'],
                ],
                [
                    'name' => 'Music',
                    'in' => 'query',
                    'schema' => ['description' => '通话保持音乐的名称，非必填，默认为空。', 'type' => 'string', 'required' => false, 'example' => '无'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。'."\n", 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。'."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '174F7777-2F6C-4F10-B889-C698E26C1AE0'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'CallContext' => [
                                        'description' => '话务上下文环境。'."\n",
                                        'type' => 'object',
                                        'properties' => [
                                            'CallType' => [
                                                'description' => '通话类型。'."\n",
                                                'type' => 'string',
                                                'enumValueTitles' => [
                                                    'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                    'COACH' => '辅导',
                                                ],
                                                'example' => 'OUTBOUND',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。'."\n", 'type' => 'string', 'example' => 'ccc-test'],
                                            'JobId' => ['description' => '通话ID。'."\n", 'type' => 'string', 'example' => 'job-6582589278232****'],
                                            'ChannelContexts' => [
                                                'description' => '话务通道列表。',
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '话务通道。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'ReleaseInitiator' => ['description' => '话务通道的挂断方，表示该话务通道是谁首先发起的挂断。'."\n", 'type' => 'string', 'example' => '1390501****'],
                                                        'ChannelState' => [
                                                            'description' => '话务通道的状态。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['CREATED' => '已创建', 'ANSWERED' => '已接通', 'RELEASED' => '已挂断', 'RETIRED' => '已失效', 'EARLY_MEDIA' => '早媒体阶段', 'NONE' => '初始状态', 'RINGING' => '振铃中'],
                                                            'example' => 'ANSWERED',
                                                        ],
                                                        'Destination' => ['description' => '话务通道的被叫方。', 'type' => 'string', 'example' => '8001****'],
                                                        'UserId' => ['description' => '话务通道关联的坐席ID，如果是客户的话务通道，该字段为空。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                        'SkillGroupId' => ['description' => '话务通道关联的技能组ID，呼入场景下，关联的技能组ID由IVR中转人工模块配置的技能组决定，呼出场景下，关联的技能组ID为座席签入的第一个技能组的ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                        'Timestamp' => ['description' => '话务通道最近一次状态变化的时间戳，格式是Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609255716900'],
                                                        'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '404 - No destination'],
                                                        'CallType' => [
                                                            'description' => '话务通道的通话类型。'."\n",
                                                            'type' => 'string',
                                                            'enumValueTitles' => [
                                                                'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                                'COACH' => '辅导',
                                                            ],
                                                            'example' => 'OUTBOUND',
                                                        ],
                                                        'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6582589278232****'],
                                                        'ChannelId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => 'ch:user:1390501****->8032****:1609138902226:job-653821410368****'],
                                                        'Originator' => ['description' => '话务通道的主叫方。', 'type' => 'string', 'example' => '1318888****'],
                                                        'UserExtension' => ['description' => '话务通道关联的坐席的分机号。', 'type' => 'string', 'example' => '8001****'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'UserContext' => [
                                        'description' => '坐席上下文环境。'."\n",
                                        'type' => 'object',
                                        'properties' => [
                                            'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8001****'],
                                            'Heartbeat' => ['description' => '上次收到坐席心跳的时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609255716908'],
                                            'WorkMode' => [
                                                'description' => '工作模式。'."\n",
                                                'type' => 'string',
                                                'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                'example' => 'ON_SITE',
                                            ],
                                            'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                            'Reserved' => ['description' => '坐席最近一次被预定的时间，被预定意味着马上将有来电分配给该坐席，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609255715822'],
                                            'BreakCode' => [
                                                'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '席上线后置闲前的临时小休状态'],
                                                'example' => 'Warm-up',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1390000****'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6582589278232****'],
                                            'UserState' => [
                                                'description' => '座席状态。'."\n",
                                                'type' => 'string',
                                                'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                                'example' => 'TALKING',
                                            ],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '坐席签入的技能组ID列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'InvalidOperation.ChannelState', 'errorMessage' => 'The operation is not allowed. Channel stats (%s) does not meet expectations (%s).', 'description' => ''],
                    ['errorCode' => 'InvalidOperation.UserState', 'errorMessage' => 'The operation is not allowed. User state (%s) does not meet expectations (%s).', 'description' => '非法操作，用户状态不符合预期。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.ChannelId', 'errorMessage' => 'The specified channel %s does not exist in call %s.', 'description' => '通话中不存在指定的Channel信息。'],
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.JobId', 'errorMessage' => 'The call %s does not exist.', 'description' => '指定的通话信息不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.CTI', 'errorMessage' => 'An internal CTI service error occurred. %s', 'description' => '内部CTI服务错误。'],
                ],
            ],
            'title' => '保持通话',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-10-26T08:13:47.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'HoldCall'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"174F7777-2F6C-4F10-B889-C698E26C1AE0\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"CallContext\\": {\\n      \\"CallType\\": \\"OUTBOUND\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"JobId\\": \\"job-6582589278232****\\",\\n      \\"ChannelContexts\\": [\\n        {\\n          \\"ReleaseInitiator\\": \\"1390501****\\",\\n          \\"ChannelState\\": \\"ANSWERED\\",\\n          \\"Destination\\": \\"8001****\\",\\n          \\"UserId\\": \\"agent@ccc-test\\",\\n          \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n          \\"Timestamp\\": 1609255716900,\\n          \\"ReleaseReason\\": \\"404 - No destination\\",\\n          \\"CallType\\": \\"OUTBOUND\\",\\n          \\"JobId\\": \\"job-6582589278232****\\",\\n          \\"ChannelId\\": \\"ch:user:1390501****->8032****:1609138902226:job-653821410368****\\",\\n          \\"Originator\\": \\"1318888****\\",\\n          \\"UserExtension\\": \\"8001****\\"\\n        }\\n      ]\\n    },\\n    \\"UserContext\\": {\\n      \\"Extension\\": \\"8001****\\",\\n      \\"Heartbeat\\": 1609255716908,\\n      \\"WorkMode\\": \\"ON_SITE\\",\\n      \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n      \\"UserId\\": \\"agent@ccc-test\\",\\n      \\"Reserved\\": 1609255715822,\\n      \\"BreakCode\\": \\"Warm-up\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"OutboundScenario\\": false,\\n      \\"Mobile\\": \\"1390000****\\",\\n      \\"JobId\\": \\"job-6582589278232****\\",\\n      \\"UserState\\": \\"TALKING\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skillgroup1@ccc-test\\"\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>174F7777-2F6C-4F10-B889-C698E26C1AE0</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <CallContext>\\n        <InstanceId>无</InstanceId>\\n        <CallType>OUTBOUND</CallType>\\n        <JobId>job-65825892782321664</JobId>\\n        <ChannelContexts>\\n            <Destination>8001****</Destination>\\n            <ChannelState>ANSWERED</ChannelState>\\n            <ReleaseReason>无</ReleaseReason>\\n            <Originator>1318888****</Originator>\\n            <ReleaseInitiator>无</ReleaseInitiator>\\n            <UserId>user-test@ccc-test</UserId>\\n            <UserExtension>8001****</UserExtension>\\n            <CallType>OUTBOUND</CallType>\\n            <AssociatedData>无</AssociatedData>\\n            <SkillGroupId>skill-group@ccc-test</SkillGroupId>\\n            <ChannelId>ch:user:1318888****-&gt;8001****:1609255715825:job-65825892782321664</ChannelId>\\n            <Timestamp>1609255716900</Timestamp>\\n            <JobId>job-65825892782321664</JobId>\\n        </ChannelContexts>\\n    </CallContext>\\n    <UserContext>\\n        <Extension>8001****</Extension>\\n        <UserState>TALKING</UserState>\\n        <InstanceId>ccc-test</InstanceId>\\n        <BreakCode>Warm-up</BreakCode>\\n        <UserId>user-test@ccc-test</UserId>\\n        <DeviceId>ACC-YUNBS-1.0.10-bs990cd82101cc000176af19ec8e</DeviceId>\\n        <Heartbeat>1609255716908</Heartbeat>\\n        <OutboundScenario>false</OutboundScenario>\\n        <Mobile>1390000****</Mobile>\\n        <JobId>job-65825892782321664</JobId>\\n        <WorkMode>ON_SITE</WorkMode>\\n        <Reserved>1609255715822</Reserved>\\n        <SignedSkillGroupIdList>[\\"skill-group@ccc-test\\"]</SignedSkillGroupIdList>\\n    </UserContext>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ImportAdmins' => [
            'summary' => '导入一个或多个管理员到指定实例下，调用者需要拥有AliyunCCCFullAccess的权限，可以在RAM控制台进行授权。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'RamIdList',
                    'in' => 'query',
                    'schema' => ['description' => '阿里云RAM账户的UID列表，格式为JSON数组的字符串，数组元素最多20个。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '["26972543893791****"]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'description' => '响应数据',
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '1CDB5C94-ACFB-59B5-85FE-C1DAF8049C63'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'array',
                                'items' => [
                                    'type' => 'object',
                                    'properties' => [
                                        'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                        'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                        'RoleId' => ['description' => '角色ID。', 'type' => 'string', 'example' => 'Admin@ccc-test'],
                                        'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8021****'],
                                        'RamId' => ['description' => '阿里云RAM账户的UID。', 'type' => 'string', 'example' => '26972543893791****'],
                                    ],
                                    'description' => '',
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Enumeration', 'errorMessage' => 'The parameter %s must be one of the value of enumeration %s.', 'description' => '该参数必须为系统限定的枚举值之一。'],
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s may not be null or empty.', 'description' => '该参数不能为null值或为空字符串。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"RequestId\\": \\"1CDB5C94-ACFB-59B5-85FE-C1DAF8049C63\\",\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Data\\": [\\n    {\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"UserId\\": \\"agent@ccc-test\\",\\n      \\"RoleId\\": \\"Admin@ccc-test\\",\\n      \\"Extension\\": \\"8021****\\",\\n      \\"RamId\\": \\"26972543893791****\\"\\n    }\\n  ]\\n}","type":"json"}]',
            'title' => '导入多个管理员',
            'changeSet' => [
                ['createdAt' => '2022-04-19T12:16:06.000Z', 'description' => 'OpenAPI 下线'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ImportAdmins'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ImportContactFlow' => [
            'methods' => ['post', 'get'],
            'schemes' => ['https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'none',
                'abilityTreeCode' => '251083',
                'abilityTreeNodes' => ['FEATUREcccTPIKHY'],
            ],
            'parameters' => [
                [
                    'name' => 'FlowPackageData',
                    'in' => 'formData',
                    'schema' => ['description' => '数据', 'type' => 'string', 'required' => true, 'example' => '{}'],
                ],
                [
                    'name' => 'RequestId',
                    'in' => 'formData',
                    'schema' => ['description' => '请求ID。', 'type' => 'string', 'required' => false, 'example' => 'DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE	'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'formData',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'ImportFlowResponse',
                        'description' => 'ImportFlowResponse',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '27DD30C4-CAE2-481A-97CC-D3C54625341D'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '响应参数。',
                                'type' => 'array',
                                'items' => ['description' => '参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"RequestId\\": \\"27DD30C4-CAE2-481A-97CC-D3C54625341D\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '导入IVR流程',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ImportCorpNumbers' => [
            'summary' => '导入自有线路号码，首次导入前，需联系云联络中心-售后技术支持进行加白。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'NumberList',
                    'in' => 'query',
                    'schema' => ['description' => '号码列表', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '[\'029xxxxxx\']'],
                ],
                [
                    'name' => 'TagList',
                    'in' => 'query',
                    'schema' => ['description' => '业务标签', 'type' => 'string', 'required' => false, 'example' => '无'],
                ],
                [
                    'name' => 'Province',
                    'in' => 'query',
                    'schema' => ['description' => '省份', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '陕西'],
                ],
                [
                    'name' => 'City',
                    'in' => 'query',
                    'schema' => ['description' => '城市', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '西安'],
                ],
                [
                    'name' => 'Provider',
                    'in' => 'query',
                    'schema' => ['description' => '线路信息', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'xxx通信-陕西线路'],
                ],
                [
                    'name' => 'CorpName',
                    'in' => 'query',
                    'schema' => ['description' => '企业名称', 'type' => 'string', 'required' => false, 'example' => 'xxx公司'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '错误码', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '错误信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => 'C42981C7-93D9-55CD-B078-784F8522E0E1'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                ],
            ],
            'title' => '导入自有线路号码',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ImportCorpNumbers'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"C42981C7-93D9-55CD-B078-784F8522E0E1\\"\\n}","type":"json"}]',
        ],
        'ImportCustomCallTagging' => [
            'summary' => '调用ImportCustomCallTagging导入多个呼入号码标记到指定实例中。',
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => true,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。'."\n", 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'FilePath',
                    'in' => 'query',
                    'schema' => ['description' => '呼入号码标记文件的OSS对象的ObjectKey。OSS配置的是云呼的客户公共存储空间，您可以通过云呼叫中心的呼入控制页面上传呼入号码标记文件到客户公共存储空间，上传成功后，调用该接口就会从OSS中读取文件内容，然后批量导入。该接口不建议直接调用，建议通过云呼叫中心提供的公有云默认CRM系统操作。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'temp/ImportCustomCallTagging.xlsx'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => 'Schema of Response',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。'."\n", 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。'."\n", 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。'."\n", 'type' => 'string', 'example' => '无'],
                            'Data' => [
                                'description' => '创建失败的呼入号码标记列表。',
                                'type' => 'array',
                                'items' => [
                                    'description' => '创建失败的呼入号码标记信息。',
                                    'type' => 'object',
                                    'properties' => [
                                        'Item' => ['description' => '创建失败的呼入号码标记的号码。', 'type' => 'string', 'example' => '1312121****'],
                                        'Reason' => [
                                            'description' => '呼入号码标记创建失败原因。',
                                            'type' => 'string',
                                            'enumValueTitles' => ['CUSTOM_NUMBER_ILLEGAL' => '传入的列表中存在格式不合法的号码', 'CUSTOM_NUMBER_DUPLICATED' => '传入的列表中存在重复的号码', 'CUSTOM_NUMBER_ALREADY_EXISTS' => '传入的列表中存在已创建的号码标记', 'CUSTOM_NUMBER_TAG_NOT_EXIST' => '传入的列表中存在未创建的号码标签', 'CUSTOM_NUMBER_INSERT_DUPLICATED' => '后台写入呼入号码标记时存在重复项', 'CUSTOM_NUMBER_TOO_MANY_TAGS' => '传入的列表中存在超出号码标签个数上限的号码'],
                                            'example' => 'CUSTOM_NUMBER_DUPLICATED',
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => '该参数不能为null值。'],
                    ['errorCode' => 'Parameter.InvalidFileContent', 'errorMessage' => 'The content or format of the file (%s) is invalid.', 'description' => '参数错误，传入的文件内容无效。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.RamId', 'errorMessage' => 'RAM user %s does not exist.', 'description' => '指定的RAM用户不存在。'],
                    ['errorCode' => 'NotExists.UserResourceFileKey', 'errorMessage' => 'User resource file key %s does not exist.', 'description' => 'OSS用户资源文件的Key不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.OSS', 'errorMessage' => 'An internal OSS service error occurred. %s', 'description' => '内部OSS服务错误。'],
                    ['errorCode' => 'InternalService.DB', 'errorMessage' => 'An internal DB service error occurred. %s', 'description' => '内部数据服务错误。'],
                ],
            ],
            'staticInfo' => [
                'substitutions' => ['CCC::2020-07-01::ImportCustomCallTaggings'],
            ],
            'title' => '导入呼入号码标记',
            'changeSet' => [
                ['createdAt' => '2022-02-24T13:00:36.000Z', 'description' => 'OpenAPI 下线'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ImportCustomCallTagging'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Data\\": [\\n    {\\n      \\"Item\\": \\"1312121****\\",\\n      \\"Reason\\": \\"CUSTOM_NUMBER_DUPLICATED\\"\\n    }\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <Item>TagA</Item>\\n    <Reason>CUSTOM_NUMBER_DUPLICATED</Reason>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ImportDoNotCallNumbers' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'NumberList',
                    'in' => 'query',
                    'schema' => ['description' => '禁止外呼号码列表，格式为JSON数组的字符串，数组元素是禁呼号码。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '["1900000****","1312121****"]'],
                ],
                [
                    'name' => 'Remark',
                    'in' => 'query',
                    'schema' => ['description' => '禁呼号码的备注信息。', 'type' => 'string', 'required' => false, 'example' => '测试'],
                ],
                [
                    'name' => 'FilePath',
                    'in' => 'query',
                    'schema' => ['description' => 'OSS文件的Key，可从GetDoNotCallFileUploadParameters接口返回值中获取，仅在文件上传方式导入时需要填写此参数。', 'type' => 'string', 'required' => false, 'example' => 'temp/blacklist/import/15772471154xxxx/ccc-test/20220315100340/blacklist.xlsx'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                            'Params' => [
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                                'description' => '',
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => '该参数不能为null值。'],
                    ['errorCode' => 'Parameter.Enumeration', 'errorMessage' => 'The parameter %s must be one of the value of enumeration %s.', 'description' => '该参数必须为系统限定的枚举值之一。'],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s may not be null or empty.', 'description' => '该参数不能为null值或为空字符串。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '导入禁止外呼号码',
            'summary' => '调用ImportDoNotCallNumbers向指定实例下导入一个或多个禁止外呼号码，导入方式包括手动录入和文件上传两种方式。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-06T05:44:49.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2022-02-24T13:00:36.000Z', 'description' => 'OpenAPI 下线'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ImportDoNotCallNumbers'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ImportDocuments' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => ['operationType' => 'none'],
            'parameters' => [
                [
                    'name' => 'SchemaId',
                    'in' => 'formData',
                    'schema' => ['description' => 'schema id', 'type' => 'string', 'required' => true, 'example' => 'profile'],
                ],
                [
                    'name' => 'OssFileKey',
                    'in' => 'formData',
                    'schema' => ['description' => 'OSS文件的Key', 'type' => 'string', 'required' => true, 'example' => 'ccc-test/test-file.wav'],
                ],
                [
                    'name' => 'RequestId',
                    'in' => 'formData',
                    'schema' => ['description' => '请求ID。', 'type' => 'string', 'required' => false, 'example' => '7BEEA660-A45A-45E3-98CC-AFC65E715C23'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'formData',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1c450'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'ImportDocumentsResponse',
                        'description' => 'ImportDocumentsResponse',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '01B12EE4-6AF2-4730-8B78-EC15F4E5C025'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '响应参数。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"RequestId\\": \\"01B12EE4-6AF2-4730-8B78-EC15F4E5C025\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '导入文档',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ImportRamUsers' => [
            'summary' => '将RAM中已存在的子账号导入为联络中心坐席。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'RoleId',
                    'in' => 'query',
                    'schema' => ['description' => '角色ID，坐席导入成功后在实例中的角色，包括管理员、技能组组长和坐席三种角色。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'Agent@ccc-test'."\n"],
                ],
                [
                    'name' => 'SkillLevelList',
                    'in' => 'query',
                    'schema' => ['description' => '技能组的技能等级列表，格式为JSON数组的字符串，数组元素是一个对象，包含两个字段：skillGroupId和skillLevel，skillGroupId填写坐席想要关联的技能组ID，skillLevel填写坐席在该技能组的技能等级，取值范围1-10，值越小，业务能力越强，单位时间内能处理更多的通话。', 'type' => 'string', 'required' => false, 'example' => '[{"skillGroupId":"skillgroup@ccc-test","skillLevel":5}]'."\n"],
                ],
                [
                    'name' => 'RamIdList',
                    'in' => 'query',
                    'schema' => ['description' => '待添加的RAM用户ID列表。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '["28036411123456****","29234301123456****"]'."\n"],
                ],
                [
                    'name' => 'WorkMode',
                    'in' => 'query',
                    'schema' => ['description' => '工作模式。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ON_SITE'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Data' => ['description' => '数据，导入执行ID。', 'type' => 'string', 'example' => '1ca2b084-6f0a-454b-9851-29768a9a5832'."\n"],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '03C67DAD-EB26-41D8-949D-9B0C470FB716'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Enumeration', 'errorMessage' => 'The parameter %s must be one of the value of enumeration %s.', 'description' => '该参数必须为系统限定的枚举值之一。'],
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s may not be null or empty.', 'description' => '该参数不能为null值或为空字符串。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '从RAM中导入坐席',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Data\\": \\"1ca2b084-6f0a-454b-9851-29768a9a5832\\\\n\\",\\n  \\"RequestId\\": \\"03C67DAD-EB26-41D8-949D-9B0C470FB716\\",\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\"\\n}","type":"json"}]',
        ],
        'InitiateAttendedTransfer' => [
            'summary' => '咨询转接通话到其他坐席或某个技能组队列或外部号码，咨询转接也叫关注转或双步转。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '发起咨询转接的坐席ID。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '设备ID，无意义，可以随便填写。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'ACC-YUNBS-1.0.10-****'],
                ],
                [
                    'name' => 'Transferor',
                    'in' => 'query',
                    'schema' => ['description' => '转接发起方，当场景是咨询转接到外部号码时，用此参数指定的号码作为主叫，转内部坐席或技能组时，此参数无效，发起方由UserId指定。', 'type' => 'string', 'required' => false, 'example' => '无'],
                ],
                [
                    'name' => 'Transferee',
                    'in' => 'query',
                    'schema' => ['description' => '被转接方，可以是坐席ID或技能组ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'agent2@ccc-test'],
                ],
                [
                    'name' => 'TimeoutSeconds',
                    'in' => 'query',
                    'schema' => ['description' => '咨询转接超时时间，超过指定时间被转接方没有接起通话，则挂断通话，此字段选填，默认30，单位秒。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '60'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-6538214103685****'],
                ],
                [
                    'name' => 'CallPriority',
                    'in' => 'query',
                    'schema' => ['description' => '转接到技能组队列时的排队优先级，取值范围0-9，0优先级最高，9最低。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '5'],
                ],
                [
                    'name' => 'StrategyName',
                    'in' => 'query',
                    'schema' => ['description' => '转接到技能组队列时的座席分配策略名称。', 'type' => 'string', 'required' => false, 'example' => 'MOST_IDLE，MOST_SKILLED，MOST_ACQUAINTED，CUSTOMIZED等'],
                ],
                [
                    'name' => 'StrategyParams',
                    'in' => 'query',
                    'schema' => ['description' => '转接到技能组队列时的座席分配策略参数。', 'type' => 'string', 'required' => false, 'example' => '当分配策略为CUSTOMIZED时，本参数的内容为如下格式：'."\n"
                        .' {'."\n"
                        .'  "functionId": "512fed64-e379-400f-a1a5-14d5730xxxxx",'."\n"
                        .'  "functionName": "routing-strategy-test-2"'."\n"
                        .'}'],
                ],
                [
                    'name' => 'TransfereeType',
                    'in' => 'query',
                    'schema' => [
                        'description' => '转接目的类型，可选值为AGENT，SKILL_GROUP和EXTERNAL。如果此参数不传，则系统会根据转接的目标号码的格式进行判断，如果发现有判不准确的情况，则需要指定此参数。',
                        'type' => 'string',
                        'required' => false,
                        'enumValueTitles' => ['AGENT' => '座席', 'EXTERNAL' => '外部号码', 'SKILL_GROUP' => '技能组'],
                        'example' => 'SKILL_GROUP',
                    ],
                ],
                [
                    'name' => 'RoutingType',
                    'in' => 'query',
                    'schema' => [
                        'description' => '话务分配类型，可选参数为自动分配(Automatic)或者手动分配(Manual)。如果此参数为空，则默认为自动分配的方式，这也是当前系统的默认行为。选择手动分配方式时，需要您自己配合调用ClaimCall等接口把电话分给指定的座席。',
                        'type' => 'string',
                        'required' => false,
                        'enumValueTitles' => ['Manual' => '手动分配', 'Automatic' => '自动分配'],
                        'example' => 'Automatic',
                    ],
                ],
                [
                    'name' => 'Tags',
                    'in' => 'query',
                    'schema' => ['description' => '随路数据，主要用于扩展需求，普通用户无需关心。', 'type' => 'string', 'required' => false, 'example' => 'a=b'],
                ],
                [
                    'name' => 'QueuingTimeoutSeconds',
                    'in' => 'query',
                    'schema' => ['description' => '当转接目标是技能组队列时排队超时时间，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '10'],
                ],
                [
                    'name' => 'QueuingOverflowThreshold',
                    'in' => 'query',
                    'schema' => ['description' => '当转接目标是技能组队列时排队溢出阈值。默认值为0，表示不溢出。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '0'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'ContextId' => ['description' => '系统自增ID，客户无需关心。', 'type' => 'integer', 'format' => 'int64', 'example' => '103655'],
                                    'CallContext' => [
                                        'description' => '话务上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'CallType' => [
                                                'description' => '通话类型。',
                                                'type' => 'string',
                                                'enumValueTitles' => [
                                                    'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                    'COACH' => '辅导',
                                                ],
                                                'example' => 'OUTBOUND',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'ChannelContexts' => [
                                                'description' => '话务通道列表。',
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '话务通道。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Index' => ['description' => '记录这个Channel在通话过程中创建的顺序。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                                        'ReleaseInitiator' => ['description' => '话务通道的挂断方，表示该话务通道是谁首先发起的挂断。', 'type' => 'string', 'example' => '1390501****'],
                                                        'ChannelState' => [
                                                            'description' => '话务通道的状态。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['CREATED' => '已创建', 'ANSWERED' => '已接通', 'RELEASED' => '已挂断', 'RETIRED' => '已失效', 'EARLY_MEDIA' => '早媒体阶段', 'NONE' => '初始状态', 'RINGING' => '振铃中'],
                                                            'example' => 'ANSWERED',
                                                        ],
                                                        'Destination' => ['description' => '话务通道的被叫方。', 'type' => 'string', 'example' => '1390501****'],
                                                        'UserId' => ['description' => '话务通道关联的坐席ID，如果是客户的话务通道，该字段为空。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                        'ChannelFlags' => [
                                                            'description' => '话务通道标志。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['COACHING' => '辅导中', 'MONITORING' => '监听中', 'MONITORED' => '被监听', 'COACHED' => '被辅导', 'HOLD' => '保持', 'MUTED' => '静音'],
                                                            'example' => 'MONITORING',
                                                        ],
                                                        'SkillGroupId' => ['description' => '话务通道关联的技能组ID，呼入场景下，关联的技能组ID由IVR中转人工模块配置的技能组决定，呼出场景下，关联的技能组ID为座席签入的第一个技能组的ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                        'Timestamp' => ['description' => '话务通道最近一次状态变化的时间戳，格式是Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609138903315'],
                                                        'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '404 - No destination'],
                                                        'CallType' => ['description' => '话务通道的通话类型。', 'type' => 'string', 'example' => 'OUTBOUND'],
                                                        'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                                        'ChannelId' => ['description' => '通道ID。', 'type' => 'string', 'example' => 'ch:user:139xxxx0501->80326034:1609138902226:job-6538214103685****'],
                                                        'UserExtension' => ['description' => '话务通道关联的坐席的分机号。', 'type' => 'string', 'example' => '8032****'],
                                                        'Originator' => ['description' => '话务通道的主叫方。', 'type' => 'string', 'example' => '0830019****'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'UserContext' => [
                                        'description' => '坐席上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8032****'],
                                            'Heartbeat' => ['description' => '上次收到坐席心跳的时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'WorkMode' => [
                                                'description' => '工作模式。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                'example' => 'ON_SITE',
                                            ],
                                            'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                            'Reserved' => ['description' => '坐席最近一次被预定的时间，被预定意味着马上将有来电分配给该坐席，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'BreakCode' => [
                                                'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                                'example' => 'Warm-up',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1324730****'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'UserState' => [
                                                'description' => '座席状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                                'example' => 'TALKING',
                                            ],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '坐席签入的技能组ID列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'InvalidOperation.ChannelState', 'errorMessage' => 'The operation is not allowed. Channel stats (%s) does not meet expectations (%s).', 'description' => ''],
                    ['errorCode' => 'InvalidOperation.UserState', 'errorMessage' => 'The operation is not allowed. User state (%s) does not meet expectations (%s).', 'description' => '非法操作，用户状态不符合预期。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.ChannelId', 'errorMessage' => 'The specified channel %s does not exist in call %s.', 'description' => '通话中不存在指定的Channel信息。'],
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.JobId', 'errorMessage' => 'The call %s does not exist.', 'description' => '指定的通话信息不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.CTI', 'errorMessage' => 'An internal CTI service error occurred. %s', 'description' => '内部CTI服务错误。'],
                ],
            ],
            'title' => '发起咨询转接',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2024-04-01T09:23:01.000Z', 'description' => '请求参数发生变更'],
                ['createdAt' => '2023-10-26T08:13:47.000Z', 'description' => '请求参数发生变更'],
                ['createdAt' => '2023-04-25T07:33:48.000Z', 'description' => '请求参数发生变更'],
                ['createdAt' => '2023-04-12T02:15:28.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'InitiateAttendedTransfer'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"ContextId\\": 103655,\\n    \\"CallContext\\": {\\n      \\"CallType\\": \\"OUTBOUND\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"ChannelContexts\\": [\\n        {\\n          \\"Index\\": 10,\\n          \\"ReleaseInitiator\\": \\"1390501****\\",\\n          \\"ChannelState\\": \\"ANSWERED\\",\\n          \\"Destination\\": \\"1390501****\\",\\n          \\"UserId\\": \\"agent@ccc-test\\",\\n          \\"ChannelFlags\\": \\"MONITORING\\",\\n          \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n          \\"Timestamp\\": 1609138903315,\\n          \\"ReleaseReason\\": \\"404 - No destination\\",\\n          \\"CallType\\": \\"OUTBOUND\\",\\n          \\"JobId\\": \\"job-6538214103685****\\",\\n          \\"ChannelId\\": \\"ch:user:139xxxx0501->80326034:1609138902226:job-6538214103685****\\",\\n          \\"UserExtension\\": \\"8032****\\",\\n          \\"Originator\\": \\"0830019****\\"\\n        }\\n      ]\\n    },\\n    \\"UserContext\\": {\\n      \\"Extension\\": \\"8032****\\",\\n      \\"Heartbeat\\": 1609136956378,\\n      \\"WorkMode\\": \\"ON_SITE\\",\\n      \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n      \\"UserId\\": \\"agent@ccc-test\\",\\n      \\"Reserved\\": 1609136956378,\\n      \\"BreakCode\\": \\"Warm-up\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"OutboundScenario\\": false,\\n      \\"Mobile\\": \\"1324730****\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"UserState\\": \\"TALKING\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skillgroup1@ccc-test\\"\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <UserContext>\\n        <UserState>BREAK</UserState>\\n        <InstanceId>ccc-test</InstanceId>\\n        <DeviceId>ACC-YUNBS-1.0.10-b18bp53c1736c2914176a801ei90</DeviceId>\\n        <BreakCode>Warm-up</BreakCode>\\n        <OutboundScenario>false</OutboundScenario>\\n        <Mobile>86-132xxxx4730</Mobile>\\n        <SignedSkillGroupIdList>[\\"skg-test1@ccc-test\\",\\"skg-test2@ccc-test\\"]</SignedSkillGroupIdList>\\n        <Extension>80326034</Extension>\\n        <UserId>user-test@ccc-test</UserId>\\n        <Heartbeat>1609136956378</Heartbeat>\\n        <WorkMode>ON_SITE</WorkMode>\\n        <JobId>job-65382141036853491</JobId>\\n        <Reserved>1609136956378</Reserved>\\n    </UserContext>\\n    <CallContext>\\n        <InstanceId>ccc-test</InstanceId>\\n        <CallType>OUTBOUND</CallType>\\n        <JobId>job-65382141036853491</JobId>\\n        <ChannelContexts>\\n            <Destination>139xxxx0501</Destination>\\n            <ChannelState>CREATED</ChannelState>\\n            <ReleaseInitiator>139xxxx0501</ReleaseInitiator>\\n            <CallType>OUTBOUND</CallType>\\n            <Index>10</Index>\\n            <SkillGroupId>skg-default@ccc-test</SkillGroupId>\\n            <AssociatedData>无</AssociatedData>\\n            <ChannelId>ch:user:139xxxx0501-&gt;80326034:1609138902226:job-65382141036853491</ChannelId>\\n            <Timestamp>1609138903315</Timestamp>\\n            <ReleaseReason>404 - No destination</ReleaseReason>\\n            <Originator>083xxxx0019</Originator>\\n            <ChannelFlags>MONITORING</ChannelFlags>\\n            <UserId>user-test@ccc-test</UserId>\\n            <UserExtension>80326034</UserExtension>\\n            <JobId>job-65382141036853491</JobId>\\n        </ChannelContexts>\\n    </CallContext>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'InterceptCall' => [
            'summary' => '调用InterceptCall强行拆开指定实例下指定通话ID对应的通话，通话必须处于监听状态，且由监听者发起强拆，强拆成功后，原本与客户通话的坐席会被挂断，发起强拆的坐席代替原坐席继续与客户通话。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccBCFPY3'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '发起强拆的坐席。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '设备ID，无意义，可以随便填写。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'device'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-6538214103685****'],
                ],
                [
                    'name' => 'InterceptedUserId',
                    'in' => 'query',
                    'schema' => ['description' => '被强拆的座席ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'agent2@ccc-test'],
                ],
                [
                    'name' => 'TimeoutSeconds',
                    'in' => 'query',
                    'schema' => ['description' => '强拆超时时间，经过指定的时间强拆仍未成功，则取消强拆，正常情况下，强拆操作会马上成功，设置超时时间是为了防止异常发生，此字段选填，默认30，单位秒。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '3600', 'minimum' => '0', 'example' => '60'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'CallContext' => [
                                        'description' => '话务上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'CallType' => [
                                                'description' => '话务通道的通话类型。',
                                                'type' => 'string',
                                                'enumValueTitles' => [
                                                    'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                    'COACH' => '辅导',
                                                ],
                                                'example' => 'INTERCEPT',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'ChannelContexts' => [
                                                'description' => '话务通道列表。',
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '话务通道。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Index' => ['description' => '系统自增ID，客户无需关心。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                                        'ReleaseInitiator' => ['description' => '话务通道的挂断方，表示该话务通道是谁首先发起的挂断。', 'type' => 'string', 'example' => '1390501****'],
                                                        'ChannelState' => [
                                                            'description' => '话务通道的状态。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['CREATED' => '已创建', 'ANSWERED' => '已接通', 'RELEASED' => '已挂断', 'RETIRED' => '已失效', 'EARLY_MEDIA' => '早媒体阶段', 'NONE' => '初始状态', 'RINGING' => '振铃中'],
                                                            'example' => 'ANSWERED',
                                                        ],
                                                        'Destination' => ['description' => '话务通道的被叫方。', 'type' => 'string', 'example' => '1390501****'],
                                                        'UserId' => ['description' => '话务通道关联的坐席ID，如果是客户的话务通道，该字段为空。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                        'ChannelFlags' => [
                                                            'description' => '话务通道标志。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['COACHING' => '辅导中', 'MONITORING' => '监听中', 'MONITORED' => '被监听', 'COACHED' => '被辅导', 'HOLD' => '保持', 'MUTED' => '静音'],
                                                            'example' => '无',
                                                        ],
                                                        'SkillGroupId' => ['description' => '话务通道关联的技能组ID，呼入场景下，关联的技能组ID由IVR中转人工模块配置的技能组决定，呼出场景下，关联的技能组ID为座席签入的第一个技能组的ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                        'Timestamp' => ['description' => '话务通道最近一次状态变化的时间戳，格式是Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609138903315'],
                                                        'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '404 - No destination'],
                                                        'CallType' => [
                                                            'description' => '话务通道的通话类型。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => [
                                                                'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                                'COACH' => '辅导',
                                                            ],
                                                            'example' => 'INTERCEPT',
                                                        ],
                                                        'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                                        'ChannelId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => 'ch:user:1390501****->8032****:1609138902226:job-653821410368****'],
                                                        'UserExtension' => ['description' => '话务通道关联的坐席的分机号。', 'type' => 'string', 'example' => '8032****'],
                                                        'Originator' => ['description' => '话务通道的主叫方。', 'type' => 'string', 'example' => '0830019****'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'UserContext' => [
                                        'description' => '坐席上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8032****'],
                                            'Heartbeat' => ['description' => '上次收到坐席心跳的时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'WorkMode' => [
                                                'description' => '工作模式。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                'example' => 'ON_SITE',
                                            ],
                                            'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                            'Reserved' => ['description' => '坐席最近一次被预定的时间，被预定意味着马上将有来电分配给该坐席，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'BreakCode' => [
                                                'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                                'example' => 'Warm-up',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1324730****'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'UserState' => [
                                                'description' => '座席状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                                'example' => 'TALKING',
                                            ],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '坐席签入的技能组ID列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'InvalidOperation.ChannelState', 'errorMessage' => 'The operation is not allowed. Channel stats (%s) does not meet expectations (%s).', 'description' => ''],
                    ['errorCode' => 'InvalidOperation.UserState', 'errorMessage' => 'The operation is not allowed. User state (%s) does not meet expectations (%s).', 'description' => '非法操作，用户状态不符合预期。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.JobId', 'errorMessage' => 'The call %s does not exist.', 'description' => '指定的通话信息不存在。'],
                    ['errorCode' => 'NotExists.UserId', 'errorMessage' => 'The user %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的用户。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.CTI', 'errorMessage' => 'An internal CTI service error occurred. %s', 'description' => '内部CTI服务错误。'],
                ],
            ],
            'title' => '强拆通话',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-06T05:44:49.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'InterceptCall'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"CallContext\\": {\\n      \\"CallType\\": \\"INTERCEPT\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"ChannelContexts\\": [\\n        {\\n          \\"Index\\": 10,\\n          \\"ReleaseInitiator\\": \\"1390501****\\",\\n          \\"ChannelState\\": \\"ANSWERED\\",\\n          \\"Destination\\": \\"1390501****\\",\\n          \\"UserId\\": \\"agent@ccc-test\\",\\n          \\"ChannelFlags\\": \\"无\\",\\n          \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n          \\"Timestamp\\": 1609138903315,\\n          \\"ReleaseReason\\": \\"404 - No destination\\",\\n          \\"CallType\\": \\"INTERCEPT\\",\\n          \\"JobId\\": \\"job-6538214103685****\\",\\n          \\"ChannelId\\": \\"ch:user:1390501****->8032****:1609138902226:job-653821410368****\\",\\n          \\"UserExtension\\": \\"8032****\\",\\n          \\"Originator\\": \\"0830019****\\"\\n        }\\n      ]\\n    },\\n    \\"UserContext\\": {\\n      \\"Extension\\": \\"8032****\\",\\n      \\"Heartbeat\\": 1609136956378,\\n      \\"WorkMode\\": \\"ON_SITE\\",\\n      \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n      \\"UserId\\": \\"agent@ccc-test\\",\\n      \\"Reserved\\": 1609136956378,\\n      \\"BreakCode\\": \\"Warm-up\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"OutboundScenario\\": false,\\n      \\"Mobile\\": \\"1324730****\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"UserState\\": \\"TALKING\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skillgroup1@ccc-test\\"\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <UserContext>\\n        <UserState>BREAK</UserState>\\n        <InstanceId>ccc-test</InstanceId>\\n        <DeviceId>ACC-YUNBS-1.0.10-b18bp53c1736c2914176a801ei90</DeviceId>\\n        <BreakCode>Warm-up</BreakCode>\\n        <OutboundScenario>false</OutboundScenario>\\n        <Mobile>86-132xxxx4730</Mobile>\\n        <SignedSkillGroupIdList>[\\"skg-test1@ccc-test\\",\\"skg-test2@ccc-test\\"]</SignedSkillGroupIdList>\\n        <Extension>80326034</Extension>\\n        <UserId>user-test@ccc-test</UserId>\\n        <Heartbeat>1609136956378</Heartbeat>\\n        <WorkMode>ON_SITE</WorkMode>\\n        <JobId>job-65382141036853491</JobId>\\n        <Reserved>1609136956378</Reserved>\\n    </UserContext>\\n    <CallContext>\\n        <InstanceId>ccc-test</InstanceId>\\n        <CallType>OUTBOUND</CallType>\\n        <JobId>job-65382141036853491</JobId>\\n        <ChannelContexts>\\n            <Destination>139xxxx0501</Destination>\\n            <ChannelState>CREATED</ChannelState>\\n            <ReleaseInitiator>139xxxx0501</ReleaseInitiator>\\n            <CallType>OUTBOUND</CallType>\\n            <Index>10</Index>\\n            <SkillGroupId>skg-default@ccc-test</SkillGroupId>\\n            <AssociatedData>无</AssociatedData>\\n            <ChannelId>ch:user:139xxxx0501-&gt;80326034:1609138902226:job-65382141036853491</ChannelId>\\n            <Timestamp>1609138903315</Timestamp>\\n            <ReleaseReason>404 - No destination</ReleaseReason>\\n            <Originator>083xxxx0019</Originator>\\n            <ChannelFlags>MONITORING</ChannelFlags>\\n            <UserId>user-test@ccc-test</UserId>\\n            <UserExtension>80326034</UserExtension>\\n            <JobId>job-65382141036853491</JobId>\\n        </ChannelContexts>\\n    </CallContext>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'LaunchAuthentication' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccTPIKHY'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '发起核身的坐席ID。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '设备ID，无意义，可以随便填写。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'ACC-YUNBS-1.0.10-****'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-6538214103685****'],
                ],
                [
                    'name' => 'ContactFlowId',
                    'in' => 'query',
                    'schema' => ['description' => 'IVR核身流程的联系流ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'af145gfc-1108-4d55-8fca-f719bd512ebb'],
                ],
                [
                    'name' => 'ContactFlowVariables',
                    'in' => 'query',
                    'schema' => ['description' => '传递给联系流的变量，选填，这里配置的变量，可以在IVR流程中拿到并使用，格式为JSON字符串格式的键值对集合。', 'type' => 'string', 'required' => false, 'example' => '{'."\n"
                        .'      "customerID": "208880281831****",'."\n"
                        .'      "operateType": "cipherCode",'."\n"
                        .'      "taskId": "1234567890",'."\n"
                        .'      "crmOther": "123"'."\n"
                        .'}'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'CallContext' => [
                                        'description' => '话务上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'CallType' => [
                                                'description' => '呼叫类型。',
                                                'type' => 'string',
                                                'enumValueTitles' => [
                                                    'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                    'COACH' => '辅导',
                                                ],
                                                'example' => 'OUTBOUND',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'ChannelContexts' => [
                                                'description' => '话务通道列表。',
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '话务通道。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Index' => ['description' => '系统自增ID，客户无需关心。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                                        'ReleaseInitiator' => ['description' => '话务通道的挂断方，表示该话务通道是谁首先发起的挂断。', 'type' => 'string', 'example' => '1390501****'],
                                                        'ChannelState' => [
                                                            'description' => '话务通道的状态。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['CREATED' => '已创建', 'ANSWERED' => '已接通', 'RELEASED' => '已挂断', 'RETIRED' => '已失效', 'EARLY_MEDIA' => '早媒体阶段', 'NONE' => '初始状态', 'RINGING' => '振铃中'],
                                                            'example' => 'ANSWERED',
                                                        ],
                                                        'Destination' => ['description' => '话务通道的被叫方。', 'type' => 'string', 'example' => '1390501****'],
                                                        'UserId' => ['description' => '话务通道关联的坐席ID，如果是客户的话务通道，该字段为空。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                        'ChannelFlags' => [
                                                            'description' => '话务通道标志。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['COACHING' => '辅导中', 'MONITORING' => '监听中', 'MONITORED' => '被监听', 'COACHED' => '被辅导', 'HOLD' => '保持', 'MUTED' => '静音'],
                                                            'example' => 'MONITORING',
                                                        ],
                                                        'SkillGroupId' => ['description' => '话务通道关联的技能组ID，呼入场景下，关联的技能组ID由IVR中转人工模块配置的技能组决定，呼出场景下，关联的技能组ID为座席签入的第一个技能组的ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                        'Timestamp' => ['description' => '话务通道最近一次状态变化的时间戳，格式是Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609138903315'],
                                                        'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '404 - No destination'],
                                                        'CallType' => [
                                                            'description' => '话务通道的通话类型。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => [
                                                                'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                                'COACH' => '辅导',
                                                            ],
                                                            'example' => 'OUTBOUND',
                                                        ],
                                                        'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                                        'ChannelId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => 'ch:user:1390501****->8032****:1609138902226:job-653821410368****'],
                                                        'UserExtension' => ['description' => '话务通道关联的坐席的分机号。', 'type' => 'string', 'example' => '8032****'],
                                                        'Originator' => ['description' => '话务通道的主叫方。', 'type' => 'string', 'example' => '0830019****'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'UserContext' => [
                                        'description' => '坐席上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8032****'],
                                            'Heartbeat' => ['description' => '上次收到坐席心跳的时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'WorkMode' => [
                                                'description' => '工作模式。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                'example' => 'ON_SITE',
                                            ],
                                            'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                            'Reserved' => ['description' => '坐席最近一次被预定的时间，被预定意味着马上将有来电分配给该坐席，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'BreakCode' => [
                                                'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                                'example' => 'Warm-up',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1324730****'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'UserState' => [
                                                'description' => '座席状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                                'example' => 'TALKING',
                                            ],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '坐席签入的技能组ID列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.ChannelId', 'errorMessage' => 'The specified channel %s does not exist in call %s.', 'description' => '通话中不存在指定的Channel信息。'],
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.JobId', 'errorMessage' => 'The call %s does not exist.', 'description' => '指定的通话信息不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.CTI', 'errorMessage' => 'An internal CTI service error occurred. %s', 'description' => '内部CTI服务错误。'],
                ],
            ],
            'title' => '发起IVR核身',
            'summary' => '调用LaunchAuthentication使通话临时转入指定的IVR流程，调用此接口后，会在通话过程中进入IVR交互环节，通用用于核身操作。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-10-26T08:13:47.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '200', 'countWindow' => 1, 'regionId' => '*', 'api' => 'LaunchAuthentication'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"CallContext\\": {\\n      \\"CallType\\": \\"OUTBOUND\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"ChannelContexts\\": [\\n        {\\n          \\"Index\\": 10,\\n          \\"ReleaseInitiator\\": \\"1390501****\\",\\n          \\"ChannelState\\": \\"ANSWERED\\",\\n          \\"Destination\\": \\"1390501****\\",\\n          \\"UserId\\": \\"agent@ccc-test\\",\\n          \\"ChannelFlags\\": \\"MONITORING\\",\\n          \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n          \\"Timestamp\\": 1609138903315,\\n          \\"ReleaseReason\\": \\"404 - No destination\\",\\n          \\"CallType\\": \\"OUTBOUND\\",\\n          \\"JobId\\": \\"job-6538214103685****\\",\\n          \\"ChannelId\\": \\"ch:user:1390501****->8032****:1609138902226:job-653821410368****\\",\\n          \\"UserExtension\\": \\"8032****\\",\\n          \\"Originator\\": \\"0830019****\\"\\n        }\\n      ]\\n    },\\n    \\"UserContext\\": {\\n      \\"Extension\\": \\"8032****\\",\\n      \\"Heartbeat\\": 1609136956378,\\n      \\"WorkMode\\": \\"ON_SITE\\",\\n      \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n      \\"UserId\\": \\"agent@ccc-test\\",\\n      \\"Reserved\\": 1609136956378,\\n      \\"BreakCode\\": \\"Warm-up\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"OutboundScenario\\": false,\\n      \\"Mobile\\": \\"1324730****\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"UserState\\": \\"TALKING\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skillgroup1@ccc-test\\"\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <UserContext>\\n        <UserState>BREAK</UserState>\\n        <InstanceId>ccc-test</InstanceId>\\n        <DeviceId>ACC-YUNBS-1.0.10-b18bp53c1736c2914176a801ei90</DeviceId>\\n        <BreakCode>Warm-up</BreakCode>\\n        <OutboundScenario>false</OutboundScenario>\\n        <Mobile>86-132xxxx4730</Mobile>\\n        <SignedSkillGroupIdList>[\\"skg-test1@ccc-test\\",\\"skg-test2@ccc-test\\"]</SignedSkillGroupIdList>\\n        <Extension>80326034</Extension>\\n        <UserId>user-test@ccc-test</UserId>\\n        <Heartbeat>1609136956378</Heartbeat>\\n        <WorkMode>ON_SITE</WorkMode>\\n        <JobId>job-65382141036853491</JobId>\\n        <Reserved>1609136956378</Reserved>\\n    </UserContext>\\n    <CallContext>\\n        <InstanceId>ccc-test</InstanceId>\\n        <CallType>OUTBOUND</CallType>\\n        <JobId>job-65382141036853491</JobId>\\n        <ChannelContexts>\\n            <Destination>139xxxx0501</Destination>\\n            <ChannelState>CREATED</ChannelState>\\n            <ReleaseInitiator>139xxxx0501</ReleaseInitiator>\\n            <CallType>OUTBOUND</CallType>\\n            <Index>10</Index>\\n            <SkillGroupId>skg-default@ccc-test</SkillGroupId>\\n            <AssociatedData>无</AssociatedData>\\n            <ChannelId>ch:user:139xxxx0501-&gt;80326034:1609138902226:job-65382141036853491</ChannelId>\\n            <Timestamp>1609138903315</Timestamp>\\n            <ReleaseReason>404 - No destination</ReleaseReason>\\n            <Originator>083xxxx0019</Originator>\\n            <ChannelFlags>MONITORING</ChannelFlags>\\n            <UserId>user-test@ccc-test</UserId>\\n            <UserExtension>80326034</UserExtension>\\n            <JobId>job-65382141036853491</JobId>\\n        </ChannelContexts>\\n    </CallContext>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'LaunchSurvey' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc3I1HSP'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '发起满意度的坐席ID。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '设备ID，无意义，可以随便填写。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'device'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-6580466654649****'],
                ],
                [
                    'name' => 'ContactFlowId',
                    'in' => 'query',
                    'schema' => ['description' => 'IVR满意度流程的联系流ID，请确保填入的联系流ID是可用的满意度调查流程。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '4685b65a-eb8f-11ec-8ea0-0242ac120002'],
                ],
                [
                    'name' => 'ContactFlowVariables',
                    'in' => 'query',
                    'schema' => ['description' => '传递给联系流的变量，这里配置的变量，可以在IVR流程中拿到并使用，格式为JSON字符串格式的键值对集合，非必填，默认为空。', 'type' => 'string', 'required' => false, 'example' => '{'."\n"
                        .'      "customerID": "208880281831****",'."\n"
                        .'      "operateType": "cipherCode",'."\n"
                        .'      "taskId": "1234567890",'."\n"
                        .'      "crmOther": "123"'."\n"
                        .'}'],
                ],
                [
                    'name' => 'SurveyChannel',
                    'in' => 'query',
                    'schema' => [
                        'description' => '满意度采集渠道，非必填，默认为语音满意度。',
                        'type' => 'string',
                        'required' => false,
                        'enumValueTitles' => ['IVR' => '语音满意度', 'SMS' => '短信满意度'],
                        'example' => 'IVR',
                    ],
                ],
                [
                    'name' => 'SmsMetadataId',
                    'in' => 'query',
                    'schema' => ['description' => '短信满意度配置ID，只有收集渠道为SMS时才需要填写此参数，非必填，默认为空。', 'type' => 'string', 'required' => false, 'example' => '4685b65a-eb8f-11ec-8ea0-0242ac120002'],
                ],
                [
                    'name' => 'SurveyTemplateId',
                    'in' => 'query',
                    'schema' => ['description' => '满意度调查模版ID', 'type' => 'string', 'required' => false, 'example' => '19dc793c-9a01-4cb0-b7d5-fcb5431bab6b'],
                ],
                [
                    'name' => 'SurveyTemplateVariables',
                    'in' => 'query',
                    'schema' => ['description' => '满意度调查配置', 'type' => 'string', 'required' => false, 'example' => '[]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。'."\n", 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。'."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。'."\n", 'type' => 'string', 'example' => 'AF1E5957-5276-48FF-A6E6-347166A4ADCD'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'CallContext' => [
                                        'description' => '话务上下文环境。'."\n",
                                        'type' => 'object',
                                        'properties' => [
                                            'CallType' => [
                                                'description' => '通话类型。',
                                                'type' => 'string',
                                                'enumValueTitles' => [
                                                    'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                    'COACH' => '辅导',
                                                ],
                                                'example' => 'OUTBOUND',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'JobId' => ['description' => '通话ID。'."\n", 'type' => 'string', 'example' => 'job-6580466654649****'],
                                            'ChannelContexts' => [
                                                'description' => '话务通道列表。'."\n",
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '话务通道。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Index' => ['description' => '系统自增ID，客户无需关心。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                        'ReleaseInitiator' => ['description' => '话务通道的挂断方，表示该话务通道是谁首先发起的挂断。', 'type' => 'string', 'example' => '无'],
                                                        'ChannelState' => [
                                                            'description' => '话务通道的状态。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['CREATED' => '已创建', 'ANSWERED' => '已接通', 'RELEASED' => '已挂断', 'RETIRED' => '已失效', 'EARLY_MEDIA' => '早媒体阶段', 'NONE' => '初始状态', 'RINGING' => '振铃中'],
                                                            'example' => 'ANSWERED',
                                                        ],
                                                        'Destination' => ['description' => '话务通道的被叫方。', 'type' => 'string', 'example' => '1318888****'],
                                                        'UserId' => ['description' => '话务通道关联的坐席ID，如果是客户的话务通道，该字段为空。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                        'ChannelFlags' => [
                                                            'description' => '话务通道标志。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['COACHING' => '辅导中', 'MONITORING' => '监听中', 'MONITORED' => '被监听', 'COACHED' => '被辅导', 'HOLD' => '保持', 'MUTED' => '静音'],
                                                            'example' => 'MONITORING',
                                                        ],
                                                        'SkillGroupId' => ['description' => '话务通道关联的技能组ID，呼入场景下，关联的技能组ID由IVR中转人工模块配置的技能组决定，呼出场景下，关联的技能组ID为座席签入的第一个技能组的ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                        'Timestamp' => ['description' => '话务通道最近一次状态变化的时间戳，格式是Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609250655922'],
                                                        'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '无'],
                                                        'CallType' => [
                                                            'description' => '话务通道的通话类型。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => [
                                                                'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                                'COACH' => '辅导',
                                                            ],
                                                            'example' => 'OUTBOUND',
                                                        ],
                                                        'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6580466654649****'],
                                                        'ChannelId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => 'ch:user:1390501****->8032****:1609138902226:job-653821410368****'],
                                                        'UserExtension' => ['description' => '话务通道关联的坐席的分机号。', 'type' => 'string', 'example' => '8001****'],
                                                        'Originator' => ['description' => '话务通道的主叫方。', 'type' => 'string', 'example' => '1318888****'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'UserContext' => [
                                        'description' => '坐席上下文环境。'."\n",
                                        'type' => 'object',
                                        'properties' => [
                                            'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8001****'],
                                            'Heartbeat' => ['description' => '上次收到坐席心跳的时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609250656122'],
                                            'WorkMode' => [
                                                'description' => '工作模式。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                'example' => 'ON_SITE',
                                            ],
                                            'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                            'Reserved' => ['description' => '坐席最近一次被预定的时间，被预定意味着马上将有来电分配给该坐席，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609250655090'],
                                            'BreakCode' => [
                                                'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                                'example' => 'Warm-up',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1390000****'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6580466654649****'],
                                            'UserState' => [
                                                'description' => '座席状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                                'example' => 'TALKING',
                                            ],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '坐席签入的技能组ID列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                            ],
                                        ],
                                    ],
                                    'ContextId' => ['description' => '系统自增ID，客户无需关心。', 'type' => 'integer', 'format' => 'int64', 'example' => '102323'],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.ChannelId', 'errorMessage' => 'The specified channel %s does not exist in call %s.', 'description' => '通话中不存在指定的Channel信息。'],
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.JobId', 'errorMessage' => 'The call %s does not exist.', 'description' => '指定的通话信息不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.CTI', 'errorMessage' => 'An internal CTI service error occurred. %s', 'description' => '内部CTI服务错误。'],
                ],
            ],
            'title' => '发起满意度调查',
            'summary' => '调用LaunchSurvey发送满意度调查，该操作会导致挂机，如果是语音满意度，客户会在坐席挂机后进入IVR满意度调查流程，并在IVR流程中完成满意度采集。如果是短信满意度，则通话结束，客户收到满意度调查短信。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2024-08-13T06:54:43.000Z', 'description' => '请求参数发生变更'],
                ['createdAt' => '2024-06-21T06:40:16.000Z', 'description' => '请求参数发生变更'],
                ['createdAt' => '2023-10-26T08:13:47.000Z', 'description' => '请求参数发生变更'],
                ['createdAt' => '2021-12-22T03:36:07.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'LaunchSurvey'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"AF1E5957-5276-48FF-A6E6-347166A4ADCD\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"CallContext\\": {\\n      \\"CallType\\": \\"OUTBOUND\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"JobId\\": \\"job-6580466654649****\\",\\n      \\"ChannelContexts\\": [\\n        {\\n          \\"Index\\": 1,\\n          \\"ReleaseInitiator\\": \\"无\\",\\n          \\"ChannelState\\": \\"ANSWERED\\",\\n          \\"Destination\\": \\"1318888****\\",\\n          \\"UserId\\": \\"agent@ccc-test\\",\\n          \\"ChannelFlags\\": \\"MONITORING\\",\\n          \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n          \\"Timestamp\\": 1609250655922,\\n          \\"ReleaseReason\\": \\"无\\",\\n          \\"CallType\\": \\"OUTBOUND\\",\\n          \\"JobId\\": \\"job-6580466654649****\\",\\n          \\"ChannelId\\": \\"ch:user:1390501****->8032****:1609138902226:job-653821410368****\\",\\n          \\"UserExtension\\": \\"8001****\\",\\n          \\"Originator\\": \\"1318888****\\"\\n        }\\n      ]\\n    },\\n    \\"UserContext\\": {\\n      \\"Extension\\": \\"8001****\\",\\n      \\"Heartbeat\\": 1609250656122,\\n      \\"WorkMode\\": \\"ON_SITE\\",\\n      \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n      \\"UserId\\": \\"agent@ccc-test\\",\\n      \\"Reserved\\": 1609250655090,\\n      \\"BreakCode\\": \\"Warm-up\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"OutboundScenario\\": false,\\n      \\"Mobile\\": \\"1390000****\\",\\n      \\"JobId\\": \\"job-6580466654649****\\",\\n      \\"UserState\\": \\"TALKING\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skillgroup1@ccc-test\\"\\n      ]\\n    },\\n    \\"ContextId\\": 102323\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>AF1E5957-5276-48FF-A6E6-347166A4ADCD</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <ContextId>123456789</ContextId>\\n    <CallContext>\\n        <InstanceId>ccc-test</InstanceId>\\n        <CallType>OUTBOUND</CallType>\\n        <JobId>job-65804666546491392</JobId>\\n        <ChannelContexts>\\n            <Destination>1318888****</Destination>\\n            <ChannelState>ANSWERED</ChannelState>\\n            <ReleaseInitiator>无</ReleaseInitiator>\\n            <CallType>OUTBOUND</CallType>\\n            <Index>1</Index>\\n            <AssociatedData>无</AssociatedData>\\n            <SkillGroupId>skill-group@ccc-test</SkillGroupId>\\n            <ChannelId>ch-user-1917047****-80154160-1655094662943-job-d4a3d2f1-7d8b-40a4-bd3d-3cc20842c620</ChannelId>\\n            <Timestamp>1609250655922</Timestamp>\\n            <ReleaseReason>无</ReleaseReason>\\n            <Originator>1318888****</Originator>\\n            <ChannelFlags>[]</ChannelFlags>\\n            <UserId>user-test@ccc-test</UserId>\\n            <UserExtension>8001****</UserExtension>\\n            <JobId>job-65804666546491392</JobId>\\n        </ChannelContexts>\\n    </CallContext>\\n    <UserContext>\\n        <Extension>8001****</Extension>\\n        <UserState>TALKING</UserState>\\n        <InstanceId>ccc-test</InstanceId>\\n        <BreakCode>default</BreakCode>\\n        <UserId>user-test@ccc-test</UserId>\\n        <DeviceId>ACC-YUNBS-1.0.10-bs3b5f22c6d78f000176aebe9471</DeviceId>\\n        <Heartbeat>1609250656122</Heartbeat>\\n        <OutboundScenario>false</OutboundScenario>\\n        <Mobile>1390000****</Mobile>\\n        <JobId>job-65804666546491392</JobId>\\n        <WorkMode>ON_SITE</WorkMode>\\n        <Reserved>1609250655090</Reserved>\\n        <SignedSkillGroupIdList>[\\"skill-group@ccc-test\\"]</SignedSkillGroupIdList>\\n    </UserContext>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListAgentStateLogs' => [
            'summary' => '调用ListAgentStateLogs获取指定实例下指定坐席的状态日志列表。注意本接口即将过期，请使用替代接口ListRealtimeAgentStates。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccSART34'],
            ],
            'parameters' => [
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '开始时间戳，默认是当天开始时间，最早为当前日期之前的180天，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '4133952000000', 'minimum' => '0', 'example' => '1620230400000'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '截止时间戳，默认是当前时间，EndTime和StartTime的时间差不能超过7天，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '4133952000000', 'minimum' => '0', 'example' => '1620273600000'],
                ],
                [
                    'name' => 'AgentId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '943D8EF3-3321-471F-A104-51C96FCA94D6'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'array',
                                'items' => [
                                    'description' => '数据。',
                                    'type' => 'object',
                                    'properties' => [
                                        'StartTime' => ['description' => '状态开始时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1620259200000'],
                                        'StateCode' => [
                                            'description' => '子状态，状态码的补充说明，某些坐席状态由State和StateCode共同标识，例如：监听场景，状态为Talking，子状态为Monitoring。',
                                            'type' => 'string',
                                            'enumValueTitles' => ['Monitored' => '被监听', 'Consulted' => '被咨询', 'Consulting' => '咨询中', 'Conference' => '会议', 'Monitoring' => '监听中'],
                                            'example' => 'CHECK_IN_BREAK',
                                        ],
                                        'Duration' => ['description' => '状态持续时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '32'],
                                        'State' => [
                                            'description' => '状态码。',
                                            'type' => 'string',
                                            'enumValueTitles' => ['Ready' => '空闲', 'Talking' => '通话', 'ACW' => '话后处理', 'Ringing' => '振铃', 'Break' => '小休', 'Offline' => '下线', 'Dialing' => '拨号'],
                                            'example' => 'Break',
                                        ],
                                        'OutboundScenario' => ['description' => '坐席是否为仅外呼状态。', 'type' => 'boolean', 'example' => 'false'],
                                        'BreakCode' => ['description' => '小休码。', 'type' => 'string', 'example' => '会议'],
                                        'WorkMode' => ['description' => '工作模式。', 'type' => 'string', 'example' => 'ON_SITE'],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
            ],
            'title' => '获取坐席状态日志列表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-05-10T07:29:41.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListAgentStateLogs'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"943D8EF3-3321-471F-A104-51C96FCA94D6\\",\\n  \\"Data\\": [\\n    {\\n      \\"StartTime\\": 1620259200000,\\n      \\"StateCode\\": \\"CHECK_IN_BREAK\\",\\n      \\"Duration\\": 32,\\n      \\"State\\": \\"Break\\",\\n      \\"OutboundScenario\\": false,\\n      \\"BreakCode\\": \\"会议\\",\\n      \\"WorkMode\\": \\"ON_SITE\\"\\n    }\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>943D8EF3-3321-471F-A104-51C96FCA94D6</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <State>Break</State>\\n    <StateCode>CHECK_IN_BREAK</StateCode>\\n    <StartTime>1620259200000</StartTime>\\n    <OutboundScenario>false</OutboundScenario>\\n    <Duration>5903871</Duration>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListAgentStates' => [
            'summary' => '调用ListAgentStates获取指定实例下按指定条件过滤后的坐席状态列表，该接口仅对特定用户开放，其他客户不建议调用。',
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => true,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccSART34'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。'."\n", 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '按技能组ID过滤。', 'type' => 'string', 'required' => false, 'example' => 'skillgroup@ccc-test'],
                ],
                [
                    'name' => 'AgentIds',
                    'in' => 'query',
                    'schema' => ['description' => '按坐席ID列表过滤。', 'type' => 'string', 'required' => false, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'State',
                    'in' => 'query',
                    'schema' => [
                        'description' => '按坐席状态过滤，只能按单个状态过滤。',
                        'type' => 'string',
                        'required' => false,
                        'enumValueTitles' => ['Ready' => '空闲', 'Talking' => '通话', 'ACW' => '话后处理', 'Break' => '小休', 'Ringing' => '振铃', 'Offline' => '下线', 'Dialing' => '拨号'],
                        'example' => 'Ready',
                    ],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-300。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '100'],
                ],
                [
                    'name' => 'ExcludeOfflineUsers',
                    'in' => 'query',
                    'allowEmptyValue' => true,
                    'schema' => ['description' => '过滤掉离线坐席，固定为true，暂不支持false。', 'type' => 'boolean', 'required' => false, 'example' => 'true', 'default' => 'true'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '03C67DAD-EB26-41D8-949D-9B0C470FB716'],
                            'Success' => ['description' => '是否成功。', 'type' => 'boolean', 'example' => 'true'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-300。', 'type' => 'integer', 'format' => 'int32', 'example' => '100'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '11'],
                                    'List' => [
                                        'description' => '列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'LoginName' => ['description' => '座席登录名。', 'type' => 'string', 'example' => 'agent'],
                                                'Dn' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8030****'],
                                                'StateDuration' => ['description' => '坐席状态持续时长。', 'type' => 'string', 'example' => '10'],
                                                'State' => [
                                                    'description' => '坐席状态。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['Ready' => '空闲', 'Talking' => '通话', 'ACW' => '话后处理', 'Ringing' => '振铃', 'Break' => '小休', 'Offline' => '下线', 'Dialing' => '拨号'],
                                                    'example' => 'Ready',
                                                ],
                                                'AgentId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                'AgentName' => ['description' => '座席名称。', 'type' => 'string', 'example' => '坐席小王'],
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'BreakCode' => [
                                                    'description' => '小休码。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                                    'example' => 'Warm-up',
                                                ],
                                                'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            ],
                                            'description' => '',
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'staticInfo' => [
                'substitutions' => ['CCC::2020-07-01::ListRealtimeAgentStates'],
            ],
            'title' => '获取坐席状态列表',
            'changeSet' => [
                ['createdAt' => '2022-07-01T13:16:03.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2022-06-29T14:26:34.000Z', 'description' => '请求参数发生变更、响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '200', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListAgentStates'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"03C67DAD-EB26-41D8-949D-9B0C470FB716\\",\\n  \\"Success\\": true,\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 100,\\n    \\"TotalCount\\": 11,\\n    \\"List\\": [\\n      {\\n        \\"LoginName\\": \\"agent\\",\\n        \\"Dn\\": \\"8030****\\",\\n        \\"StateDuration\\": \\"10\\",\\n        \\"State\\": \\"Ready\\",\\n        \\"AgentId\\": \\"agent@ccc-test\\",\\n        \\"AgentName\\": \\"坐席小王\\",\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"BreakCode\\": \\"Warm-up\\",\\n        \\"OutboundScenario\\": false\\n      }\\n    ]\\n  }\\n}","type":"json"}]',
        ],
        'ListAgentSummaryReportsSinceMidnight' => [
            'summary' => '调用ListAgentSummaryReportsSinceMidnight获取指定实例下按指定条件过滤后的坐席历史数据报表，统计的是从当天0时开始，到当前时间为止的数据。该接口仅对特定用户开放，其他客户不建议调用。',
            'methods' => ['get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => true,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '按技能组ID过滤。', 'type' => 'string', 'required' => false, 'example' => 'skillgroup@ccc-test'],
                ],
                [
                    'name' => 'AgentIds',
                    'in' => 'query',
                    'schema' => ['description' => '按坐席ID列表过滤，范围0-100 。'."\n"
                        ."\n"
                        .'> 如果坐席ID列表不为空，则直接按照坐席ID列表进行查询，此时pageSize和pageNumber参数无效，数据直接返回，如：请求参数：pageNumber = 3 则响应参数中pageNumber = 3 。', 'type' => 'string', 'required' => false, 'example' => '["agent1@ccc-test", "agent2@ccc-test"]'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100，非必填，默认1。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100，非必填，默认10。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '10'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '27DD30C4-CAE2-481A-97CC-D3C54625341D'],
                            'Success' => ['description' => '是否成功。', 'type' => 'boolean', 'example' => 'true'],
                            'PagedAgentSummaryReport' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '2'],
                                    'List' => [
                                        'description' => '坐席概览数据列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '坐席概览数据。',
                                            'type' => 'object',
                                            'properties' => [
                                                'LoginName' => ['description' => '座席登录名。', 'type' => 'string', 'example' => 'agent'],
                                                'AgentId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                'AgentName' => ['description' => '坐席名称。', 'type' => 'string', 'example' => '坐席小王。'],
                                                'SkillGroupNames' => ['description' => '座席所属技能组名称列表，格式为JSON数组的字符串，数组元素是技能组名称。', 'type' => 'string', 'example' => '["测试技能组1","测试技能组2"]'],
                                                'Timestamp' => ['description' => '统计打点时刻。', 'type' => 'string', 'example' => '2018-09-13 00:00:00'],
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'SkillGroupIds' => ['description' => '座席所属技能组ID列表，格式为JSON数组的字符串，数组元素为技能组ID。', 'type' => 'string', 'example' => '["skillgroup1@ccc-test","skillgroup2@ccc-test"]'."\n"],
                                                'Overall' => [
                                                    'description' => '整体指标。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalLoggedInTime' => ['description' => '总登录时长，不包含小休时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'OccupancyRate' => ['description' => '座席利用率，计算公式为：（TotalworkTime+TotalTalkTime）/TotalLoggedInTime。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageWorkTime' => ['description' => '平均话后处理时长，计算公式为：TotalWorkTime/TotalCalls，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageTalkTime' => ['description' => '平均通话时长，计算公式为：TotalTalkTime/（CallsAnswered+CallsHandled），单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageReadyTime' => ['description' => '平均就绪时长，计算公式为：TotalReadyTime/就绪次数。就绪次数为非接口统计字段，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxReadyTime' => ['description' => '最大就绪时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '37'],
                                                        'OneTransferCalls' => ['description' => '直接转接的通话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalReadyTime' => ['description' => '总就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalBreakTime' => ['description' => '总小休时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalCalls' => ['description' => '总电话量，计算公式为：CallsOffered+CallsDialed。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                    ],
                                                ],
                                                'Inbound' => [
                                                    'description' => '呼入指标。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsOffered' => ['description' => '分配量，即分配给此坐席的电话次数，包括其他坐席盲转和咨询转给此坐席的电话。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageRingTime' => ['description' => '平均振铃时长，计算公式为：TotalRingTime/CallsRinged，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsHandled' => ['description' => '应答量，即坐席应答的次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'ServiceLevel20' => ['description' => '20秒应答率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'HandleRate' => ['description' => '应答率。计算公式为：CallsHandled/CallsOffered（由于应答事件与分配事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                    ],
                                                ],
                                                'Outbound' => [
                                                    'description' => '呼出指标。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxDialingTime' => ['description' => '最大拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsDialed' => ['description' => '电话拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsAnswered' => ['description' => '电话接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AnswerRate' => ['description' => '接通率，计算公式为：CallsAnswered/CallsDialed（由于接听事件与应答事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'string', 'example' => '0'],
                                                        'TotalDialingTime' => ['description' => '总拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageDialingTime' => ['description' => '平均拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'staticInfo' => [
                'substitutions' => ['CCC::2020-07-01::ListHistoricalAgentReport'],
            ],
            'title' => '获取坐席概览数据列表',
            'changeSet' => [
                ['createdAt' => '2022-02-28T02:23:24.000Z', 'description' => 'OpenAPI 下线'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '250', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListAgentSummaryReportsSinceMidnight'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"27DD30C4-CAE2-481A-97CC-D3C54625341D\\",\\n  \\"Success\\": true,\\n  \\"PagedAgentSummaryReport\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 2,\\n    \\"List\\": [\\n      {\\n        \\"LoginName\\": \\"agent\\",\\n        \\"AgentId\\": \\"agent@ccc-test\\",\\n        \\"AgentName\\": \\"坐席小王。\\",\\n        \\"SkillGroupNames\\": \\"[\\\\\\"测试技能组1\\\\\\",\\\\\\"测试技能组2\\\\\\"]\\",\\n        \\"Timestamp\\": \\"2018-09-13 00:00:00\\",\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"SkillGroupIds\\": \\"[\\\\\\"skillgroup1@ccc-test\\\\\\",\\\\\\"skillgroup2@ccc-test\\\\\\"]\\\\n\\",\\n        \\"Overall\\": {\\n          \\"TotalTalkTime\\": 0,\\n          \\"TotalLoggedInTime\\": 0,\\n          \\"OccupancyRate\\": 0,\\n          \\"TotalWorkTime\\": 0,\\n          \\"MaxWorkTime\\": 0,\\n          \\"AverageWorkTime\\": 0,\\n          \\"AverageTalkTime\\": 0,\\n          \\"SatisfactionIndex\\": 0,\\n          \\"SatisfactionSurveysOffered\\": 0,\\n          \\"SatisfactionSurveysResponded\\": 0,\\n          \\"AverageReadyTime\\": 0,\\n          \\"MaxReadyTime\\": 37,\\n          \\"OneTransferCalls\\": 0,\\n          \\"MaxTalkTime\\": 0,\\n          \\"TotalReadyTime\\": 0,\\n          \\"TotalBreakTime\\": 0,\\n          \\"TotalCalls\\": 0\\n        },\\n        \\"Inbound\\": {\\n          \\"TotalTalkTime\\": 0,\\n          \\"CallsOffered\\": 0,\\n          \\"AverageRingTime\\": 0,\\n          \\"CallsHandled\\": 0,\\n          \\"ServiceLevel20\\": 0,\\n          \\"TotalWorkTime\\": 0,\\n          \\"MaxWorkTime\\": 0,\\n          \\"AverageWorkTime\\": 0,\\n          \\"AverageTalkTime\\": 0,\\n          \\"SatisfactionIndex\\": 0,\\n          \\"SatisfactionSurveysOffered\\": 0,\\n          \\"HandleRate\\": 0,\\n          \\"SatisfactionSurveysResponded\\": 0,\\n          \\"TotalRingTime\\": 0,\\n          \\"MaxTalkTime\\": 0,\\n          \\"MaxRingTime\\": 0\\n        },\\n        \\"Outbound\\": {\\n          \\"TotalTalkTime\\": 0,\\n          \\"MaxDialingTime\\": 0,\\n          \\"CallsDialed\\": 0,\\n          \\"CallsAnswered\\": 0,\\n          \\"AnswerRate\\": 0,\\n          \\"TotalWorkTime\\": 0,\\n          \\"MaxWorkTime\\": \\"0\\",\\n          \\"TotalDialingTime\\": 0,\\n          \\"AverageTalkTime\\": 0,\\n          \\"AverageWorkTime\\": 0,\\n          \\"SatisfactionIndex\\": 0,\\n          \\"SatisfactionSurveysOffered\\": 0,\\n          \\"SatisfactionSurveysResponded\\": 0,\\n          \\"MaxTalkTime\\": 0,\\n          \\"AverageDialingTime\\": 0\\n        }\\n      }\\n    ]\\n  }\\n}","type":"json"}]',
        ],
        'ListAttempts' => [
            'methods' => ['get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccQFUGXR'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['title' => '实例ID', 'description' => '实例ID', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'CampaignId',
                    'in' => 'query',
                    'schema' => ['title' => '活动ID', 'description' => '预测式外呼活动ID。', 'type' => 'string', 'required' => true, 'example' => '6badb397-a8b5-40b6-21019d382a09'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['title' => '开始时间', 'description' => '开始时间，非必填，不填默认为预测式外呼活动的开始时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1634115688291'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['title' => '结束时间', 'description' => '结束时间，非必填，不填默认为预测式外呼活动的结束时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1634115698291'],
                ],
                [
                    'name' => 'QueueId',
                    'in' => 'query',
                    'schema' => ['title' => '队列ID', 'description' => '按技能组ID过滤，非必填，默认为空，为空表示不过滤。', 'type' => 'string', 'required' => false, 'example' => 'skillgroup@ccc-test'],
                ],
                [
                    'name' => 'CaseId',
                    'in' => 'query',
                    'schema' => ['title' => 'CaseID', 'description' => '系统生成的联系人ID，客户无需关心。', 'type' => 'string', 'required' => true, 'example' => '60ecb1a2-4480-4d01-bede-c5b7655bfadf'],
                ],
                [
                    'name' => 'AttemptId',
                    'in' => 'query',
                    'schema' => ['title' => '记录ID', 'description' => '呼叫记录ID，和通话ID取值一样。', 'type' => 'string', 'required' => false, 'example' => 'job-16976964500325****'],
                ],
                [
                    'name' => 'ContactId',
                    'in' => 'query',
                    'schema' => ['title' => '话务ID', 'description' => '按通话ID过滤，非必填，默认为空。', 'type' => 'string', 'required' => false, 'example' => 'job-16976964500325****'],
                ],
                [
                    'name' => 'AgentId',
                    'in' => 'query',
                    'schema' => ['title' => '坐席ID', 'description' => '按坐席ID过滤，非必填，默认为空。', 'type' => 'string', 'required' => false, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'Caller',
                    'in' => 'query',
                    'schema' => ['title' => '主叫', 'description' => '按主叫号码过滤，非必填，默认为空。', 'type' => 'string', 'required' => false, 'example' => '05711234****'],
                ],
                [
                    'name' => 'Callee',
                    'in' => 'query',
                    'schema' => ['title' => '被叫', 'description' => '按被叫号码过滤，非必填，默认为空。', 'type' => 'string', 'required' => false, 'example' => '1888888****'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['title' => '页码', 'description' => '分页页码，大小取决于PageNumber和PageSize的乘积，两个参数相乘不能大于10000。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['title' => '页大小', 'description' => '分页大小，大小取决于PageNumber和PageSize的乘积，两个参数相乘不能大于10000。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'example' => '100'],
                ],
                [
                    'name' => 'Criteria',
                    'in' => 'query',
                    'schema' => ['description' => '扩展查询条件。JSON格式，目前支持caseIds，支持caseIds批量查询。', 'type' => 'string', 'required' => false, 'example' => '{"caseIds":["964f05a7-fc15-4a05-93a6-cd7421c4459e","5e2d508b-0df6-4077-8099-d3fff51ea6d0","da037029-8c83-4270-a90e-e7734be76af6"]}'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => 'Schema of Response',
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '7CC6523B-0E51-1B62-8DA5-6A9831CAE315'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageNumber' => ['description' => '分页页码，大小取决于PageNumber和PageSize的乘积，两个参数相乘不能大于10000。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，大小取决于PageNumber和PageSize的乘积，两个参数相乘不能大于10000。', 'type' => 'integer', 'format' => 'int32', 'example' => '100'],
                                    'List' => [
                                        'description' => '联系人拨打记录列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '联系人拨打记录。',
                                            'type' => 'object',
                                            'properties' => [
                                                'AttemptId' => ['description' => '呼叫ID。', 'type' => 'string', 'example' => 'job-1704342174816****'],
                                                'ContactId' => ['description' => '通话ID', 'type' => 'string', 'example' => 'job-1704342174816****'],
                                                'CaseId' => ['description' => '系统生成的联系人ID，客户无需关心。', 'type' => 'string', 'example' => '21d194a7-60b7-4824-932b-48ed03a83704'],
                                                'CampaignId' => ['description' => '预测式外呼活动ID。', 'type' => 'string', 'example' => '083046e3-5822-4cda-9b84-04f2a02eb605'],
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'QueueId' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                'Caller' => ['description' => '主叫号码。', 'type' => 'string', 'example' => '05711234****'],
                                                'Callee' => ['description' => '被叫号码。', 'type' => 'string', 'example' => '1888888****'],
                                                'AgentId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                'DialTime' => ['description' => '发起拨号的时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1634196283974'],
                                                'DialDuration' => ['description' => '拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '2734'],
                                                'CustomerEstablishedTime' => ['description' => '客户接通的时刻，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1634196286708'],
                                                'CustomerReleasedTime' => ['description' => '客户挂机时刻，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1634196317888'],
                                                'EnterIvrTime' => ['description' => '转接进入IVR时刻，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1634196286740'],
                                                'IvrDuration' => ['description' => 'IVR中时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1049'],
                                                'EnqueueTime' => ['description' => '进入队列时刻，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1634196287789'],
                                                'QueueDuration' => ['description' => '排队时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '80'],
                                                'AssignAgentTime' => ['description' => '分配坐席时刻，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1634196287869'],
                                                'AgentRingDuration' => ['description' => '坐席振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '23'],
                                                'AgentEstablishedTime' => ['description' => '坐席接听时刻，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1632883592732'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'title' => '获取联系人拨打记录列表',
            'summary' => '调用ListAttempts获取指定实例下指定预测式外呼活动的联系人拨打记录列表。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListAttempts'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"7CC6523B-0E51-1B62-8DA5-6A9831CAE315\\",\\n  \\"Data\\": {\\n    \\"TotalCount\\": 1,\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 100,\\n    \\"List\\": [\\n      {\\n        \\"AttemptId\\": \\"job-1704342174816****\\",\\n        \\"ContactId\\": \\"job-1704342174816****\\",\\n        \\"CaseId\\": \\"21d194a7-60b7-4824-932b-48ed03a83704\\",\\n        \\"CampaignId\\": \\"083046e3-5822-4cda-9b84-04f2a02eb605\\",\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"QueueId\\": \\"skillgroup@ccc-test\\",\\n        \\"Caller\\": \\"05711234****\\",\\n        \\"Callee\\": \\"1888888****\\",\\n        \\"AgentId\\": \\"agent@ccc-test\\",\\n        \\"DialTime\\": 1634196283974,\\n        \\"DialDuration\\": 2734,\\n        \\"CustomerEstablishedTime\\": 1634196286708,\\n        \\"CustomerReleasedTime\\": 1634196317888,\\n        \\"EnterIvrTime\\": 1634196286740,\\n        \\"IvrDuration\\": 1049,\\n        \\"EnqueueTime\\": 1634196287789,\\n        \\"QueueDuration\\": 80,\\n        \\"AssignAgentTime\\": 1634196287869,\\n        \\"AgentRingDuration\\": 23,\\n        \\"AgentEstablishedTime\\": 1632883592732\\n      }\\n    ]\\n  }\\n}","type":"json"}]',
        ],
        'ListAudioFiles' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccKYIENB'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '10'],
                ],
                [
                    'name' => 'Status',
                    'in' => 'query',
                    'schema' => ['description' => 'Converting（转换中）    '."\n"
                        .'Completed（转换完成）    '."\n"
                        .'Failed（转换失败）  '."\n"
                        .'参数不传，查询所有状态。', 'type' => 'string', 'required' => false, 'example' => 'Completed'],
                ],
                [
                    'name' => 'Usage',
                    'in' => 'query',
                    'schema' => ['description' => '音频文件用途，默认为General（用于IVR等场景）， 其他可选值为HoldMusic（通话保持等待音）。', 'type' => 'string', 'required' => false, 'example' => 'General'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '53223330-EBF1-586B-A2CB-93C3B711FDA0'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'List' => [
                                        'description' => '音频文件列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '音频文件信息。',
                                            'type' => 'object',
                                            'properties' => [
                                                'AudioFileName' => ['description' => '音频文件名称。', 'type' => 'string', 'example' => 'test-file.wav'],
                                                'OssFileKey' => ['description' => '音频资源文件在OSS中的Key。', 'type' => 'string', 'example' => 'ccc-test/test-file.wav'],
                                                'UpdatedTime' => ['description' => '音频资源的最后修改时间。', 'type' => 'string', 'example' => '2021-03-08 15:34:49.0'],
                                                'AudioResourceId' => ['description' => '音频资源ID，音频文件的唯一标识。', 'type' => 'string', 'example' => 'd5cd7a94-3b6a-47d2-b7fd-0b1cd839bf77'],
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'Name' => ['description' => '音频资源的展示名。', 'type' => 'string', 'example' => '欢迎语'],
                                                'CreatedTime' => ['description' => '音频资源的创建时间。', 'type' => 'string', 'example' => '2021-03-05 17:35:45.0'],
                                                'Status' => ['description' => '音频文件状态。', 'type' => 'string', 'example' => 'Completed'],
                                                'Usage' => ['description' => '音频文件用途，默认为General（用于IVR等场景）， 其他可选值为HoldMusic（通话保持等待音）。', 'type' => 'string', 'example' => 'General'],
                                                'AuditResult' => ['description' => '音频内容风险审核结果。', 'type' => 'string', 'example' => '无'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.Common', 'errorMessage' => 'An internal service error occurred. %s', 'description' => '内部服务错误。'],
                ],
            ],
            'title' => '获取音频文件列表',
            'summary' => '调用ListAudioFiles获取指定实例下的音频文件列表。',
            'changeSet' => [
                ['createdAt' => '2023-11-17T01:12:03.000Z', 'description' => '请求参数发生变更、响应参数发生变更'],
                ['createdAt' => '2022-06-30T02:20:46.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListAudioFiles'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"RequestId\\": \\"53223330-EBF1-586B-A2CB-93C3B711FDA0\\",\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 10,\\n    \\"List\\": [\\n      {\\n        \\"AudioFileName\\": \\"test-file.wav\\",\\n        \\"OssFileKey\\": \\"ccc-test/test-file.wav\\",\\n        \\"UpdatedTime\\": \\"2021-03-08 15:34:49.0\\",\\n        \\"AudioResourceId\\": \\"d5cd7a94-3b6a-47d2-b7fd-0b1cd839bf77\\",\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"Name\\": \\"欢迎语\\",\\n        \\"CreatedTime\\": \\"2021-03-05 17:35:45.0\\",\\n        \\"Status\\": \\"Completed\\",\\n        \\"Usage\\": \\"General\\",\\n        \\"AuditResult\\": \\"无\\"\\n      }\\n    ]\\n  }\\n}","type":"json"}]',
        ],
        'ListBlacklistCallTaggings' => [
            'summary' => '批量查询指定号码黑名单打标状态。',
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '云联络中心实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'NumberList',
                    'in' => 'query',
                    'schema' => ['description' => '待查询黑名单打标状态的号码列表，号码为加密号码（带有***），需要带jobId字段，反之不需要。', 'type' => 'string', 'required' => true, 'example' => '[{"number":"1521083xxxx","jobId":"job-481841171213393920"}]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => 'Schema of Response',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['title' => 'Id of the request', 'description' => 'Id of the request', 'type' => 'string', 'example' => '032C73C4-3A6F-4502-872B-4F5B41161C6E'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'array',
                                'items' => [
                                    'description' => '号码黑名单打标信息。',
                                    'type' => 'object',
                                    'properties' => [
                                        'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-481841171213393920'],
                                        'Number' => ['description' => '号码。', 'type' => 'string', 'example' => '1521083xxxx'],
                                        'Blacklisted' => ['description' => '是否有黑名单打标。', 'type' => 'boolean', 'example' => 'true'],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => '该参数不能为null值。'],
                    ['errorCode' => 'LimitExceed.CallTagsPerNumber', 'errorMessage' => 'The total number of call tag of numbers exceeds the limit %s.', 'description' => '号码标签数量超出单个呼入号码标记的上线阈值。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.CustomCallTagging', 'errorMessage' => 'Custom call tagging %s does not exist in instance %s.', 'description' => '呼入号码标记不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.DB', 'errorMessage' => 'An internal DB service error occurred. %s', 'description' => '内部数据服务错误。'],
                ],
            ],
            'title' => '获取号码黑名单打标状态',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"RequestId\\": \\"032C73C4-3A6F-4502-872B-4F5B41161C6E\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Data\\": [\\n    {\\n      \\"JobId\\": \\"job-481841171213393920\\",\\n      \\"Number\\": \\"1521083xxxx\\",\\n      \\"Blacklisted\\": true\\n    }\\n  ]\\n}","type":"json"}]',
        ],
        'ListBriefSkillGroups' => [
            'summary' => '调用ListBriefSkillGroups获取指定实例下的技能组概要信息列表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccBCFPY3'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。'."\n", 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'SearchPattern',
                    'in' => 'query',
                    'schema' => ['description' => '根据技能组名称或技能组展示名进行模糊匹配，非必填，默认为空，为空表示不过滤。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'skillgroup'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。'."\n", 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。'."\n", 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '10'],
                ],
                [
                    'name' => 'MediaType',
                    'in' => 'query',
                    'schema' => ['description' => '媒体类型，默认是语音(AUDIO), 其他可选参数包括CHAT和 VIDEO。', 'type' => 'string', 'required' => false, 'example' => 'CHAT'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。'."\n", 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。'."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。'."\n", 'type' => 'string', 'example' => '3969FC68-CEC2-4398-B76A-60D2F7EDEBAF'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总数。'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'List' => [
                                        'description' => '技能组概要信息列表。'."\n",
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '技能组',
                                            'type' => 'object',
                                            'properties' => [
                                                'DisplayName' => ['description' => '技能组展示名。', 'type' => 'string', 'example' => '测试技能组'],
                                                'Description' => ['description' => '技能组的描述。', 'type' => 'string', 'example' => '云联络中心的测试技能组。'],
                                                'PhoneNumberCount' => ['description' => '技能组关联的号码数量。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                'SkillGroupId' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                'SkillGroupName' => ['description' => '技能组名称。', 'type' => 'string', 'example' => 'skillgroup'],
                                                'UserCount' => ['description' => '技能组关联的坐席数量。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'MediaType' => ['description' => '媒体类型，默认是语音(AUDIO), 其他可选参数包括CHAT和VIDEO。', 'type' => 'string', 'example' => 'VIDEO'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取技能组概要列表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-17T01:12:03.000Z', 'description' => '请求参数发生变更、响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListBriefSkillGroups'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"3969FC68-CEC2-4398-B76A-60D2F7EDEBAF\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 10,\\n    \\"List\\": [\\n      {\\n        \\"DisplayName\\": \\"测试技能组\\",\\n        \\"Description\\": \\"云联络中心的测试技能组。\\",\\n        \\"PhoneNumberCount\\": 1,\\n        \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n        \\"SkillGroupName\\": \\"skillgroup\\",\\n        \\"UserCount\\": 10,\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"MediaType\\": \\"VIDEO\\"\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>3969FC68-CEC2-4398-B76A-60D2F7EDEBAF</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <TotalCount>1</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <SkillGroupName>测试技能组</SkillGroupName>\\n        <Description>测试技能组</Description>\\n        <PhoneNumberCount>1</PhoneNumberCount>\\n        <InstanceId>ccc-test</InstanceId>\\n        <UserCount>1</UserCount>\\n        <DisplayName>测试技能组</DisplayName>\\n        <SkillGroupId>test@ccc-test</SkillGroupId>\\n    </List>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListCallDetailRecords' => [
            'summary' => '调用ListCallDetailRecords获取指定实例下指定搜索条件过滤后的通话详情列表。接口不再迭代更新，建议优先使用ListCallDetailRecordsV2接口。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'list',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc5HY0NN'],
            ],
            'parameters' => [
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '100'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '获取的历史数据的起始时间，默认为当天的0时，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '4133952000000', 'minimum' => '0', 'example' => '1532448000000'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '获取的历史数据的终止时间，默认为当前时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '4133952000000', 'minimum' => '0', 'example' => '1532707199000'],
                ],
                [
                    'name' => 'ContactType',
                    'in' => 'query',
                    'schema' => [
                        'description' => '按通话类型过滤。',
                        'type' => 'string',
                        'required' => false,
                        'enumValueTitles' => ['Outbound' => '呼出', 'Back2Back' => '双呼', 'PrivacyDial' => '加密通话', 'Internal' => '内部呼叫', 'Predictive' => '预测式外呼', 'Inbound' => '呼入', 'Conference' => '会议'],
                        'example' => 'Outbound',
                    ],
                ],
                [
                    'name' => 'ContactDisposition',
                    'in' => 'query',
                    'schema' => [
                        'description' => '按挂断类型过滤，注意：语音邮箱、转人工失败、排队超时、排队溢出、IVR异常的挂断原因需要客户配置挂断原因节点才能体现出来，如果没有配置且IVR中无转人工模块，这时候的挂断原因默认为IVR放弃。',
                        'type' => 'string',
                        'required' => false,
                        'enumValueTitles' => [
                            'AbandonedInQueue' => '排队放弃', 'NoAnswer' => '客户未接', 'QueuingTimeout' => '排队超时', 'Voicemail' => '转语音邮箱', 'QueuingFailed' => '转人工失败', 'QueuingOverflow' => '排队溢出', 'AbandonedInVoiceNavigator' => '智能导航中放弃', 'Success' => '正常结束', 'IVRException' => 'IVR异常', 'AbandonedInRing' => '振铃放弃',
                            'AbandonedInIVR' => 'IVR放弃', 'Reject' => '客户拒接', 'ForwardToOutsideNumber' => '转外线',
                        ],
                        'example' => 'Success',
                    ],
                ],
                [
                    'name' => 'ContactId',
                    'in' => 'query',
                    'schema' => ['description' => '通过指定的contactId来查询某一通电话的记录，contactId可以通过软电话SDK发生通话时获取到。如果传入该参数，则自动忽略其他查询参数。', 'type' => 'string', 'required' => false, 'example' => 'job-12515239414412****'],
                ],
                [
                    'name' => 'AgentId',
                    'in' => 'query',
                    'schema' => ['description' => '按坐席ID过滤。', 'type' => 'string', 'required' => false, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '按技能组ID过滤。', 'type' => 'string', 'required' => false, 'example' => 'skillgroup@ccc-test'],
                ],
                [
                    'name' => 'SortOrder',
                    'in' => 'query',
                    'schema' => [
                        'description' => '排序方式，非必填，默认为降序。',
                        'type' => 'string',
                        'required' => false,
                        'enumValueTitles' => ['ASC' => '升序', 'DESC' => '降序'],
                        'example' => 'DESC',
                    ],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'OrderByField',
                    'in' => 'query',
                    'schema' => [
                        'description' => '排序字段，非必填，默认为startTime（通话开始时间）。'."\n",
                        'type' => 'string',
                        'required' => false,
                        'enumValueTitles' => ['callDuration' => '通话时长', 'ringTime' => '响铃时长', 'talkTime' => '通话时长', 'dialingTime' => '拨号时长', 'startTime' => '通话开始时间', 'ivrTime' => 'IVR时长', 'queueTime' => '排队时长'],
                        'example' => 'startTime',
                    ],
                ],
                [
                    'name' => 'Criteria',
                    'in' => 'query',
                    'schema' => ['description' => '根据主叫或被叫号码模糊查询，格式为JSON字符串，仅包含一个字段phoneNumber，填主叫或被叫号码的全部或者一部分。', 'type' => 'string', 'required' => false, 'example' => '{"phoneNumber":"0735"}'],
                ],
                [
                    'name' => 'CallingNumber',
                    'in' => 'query',
                    'schema' => ['description' => '按主叫号码过滤。', 'type' => 'string', 'required' => false, 'example' => '07353988****'],
                ],
                [
                    'name' => 'CalledNumber',
                    'in' => 'query',
                    'schema' => ['description' => '按被叫号码过滤。', 'type' => 'string', 'required' => false, 'example' => '1320523****'],
                ],
                [
                    'name' => 'SatisfactionList',
                    'in' => 'query',
                    'schema' => ['description' => '按满意度列表过滤，多个满意度结果使用英文逗号隔开。', 'type' => 'string', 'required' => false, 'example' => '["1","3"]'],
                ],
                [
                    'name' => 'SatisfactionSurveyChannel',
                    'in' => 'query',
                    'schema' => [
                        'description' => '按满意度调查渠道过滤。',
                        'type' => 'string',
                        'required' => false,
                        'enumValueTitles' => ['IVR' => '语音满意度', 'SMS' => '短信满意度'],
                        'example' => 'IVR',
                    ],
                ],
                [
                    'name' => 'SatisfactionDescriptionList',
                    'in' => 'query',
                    'schema' => ['description' => '按满意度描述列表过滤，描述内容由客户自定义。', 'type' => 'string', 'required' => false, 'example' => '["满意","一般"]'],
                ],
                [
                    'name' => 'EarlyMediaStateList',
                    'in' => 'query',
                    'schema' => [
                        'description' => '按未接通原因列表过滤。',
                        'type' => 'string',
                        'required' => false,
                        'enumValueTitles' => ['NoAnswer' => '无人接听', 'OutOfService' => '停机', 'NotExist' => '空号', 'Restricted' => '呼叫受限', 'Busy' => '占线', 'NotConnected' => '无法接通', 'PowerOff' => '关机'],
                        'example' => '["NotConnected","NoAnswer"]',
                    ],
                ],
                [
                    'name' => 'ContactDispositionList',
                    'in' => 'query',
                    'schema' => [
                        'description' => '按挂断原因列表过滤。',
                        'type' => 'string',
                        'required' => false,
                        'enumValueTitles' => [
                            'AbandonedInQueue' => '排队放弃', 'NoAnswer' => '客户未接', 'QueuingTimeout' => '排队超时', 'Voicemail' => '转语音邮箱', 'QueuingFailed' => '转人工失败', 'QueuingOverflow' => '排队溢出', 'AbandonedInVoiceNavigator' => '智能导航中放弃', 'Success' => '正常结束', 'IVRException' => 'IVR异常', 'AbandonedInRing' => '振铃放弃',
                            'AbandonedInIVR' => 'IVR放弃', 'Reject' => '客户拒接', 'ForwardToOutsideNumber' => '转外线',
                        ],
                        'example' => '["Success","NoAnswer"]',
                    ],
                ],
                [
                    'name' => 'ContactTypeList',
                    'in' => 'query',
                    'schema' => [
                        'description' => '按通话类型列表过滤。',
                        'type' => 'string',
                        'required' => false,
                        'enumValueTitles' => ['Outbound' => '呼出', 'Back2Back' => '双呼', 'PrivacyDial' => '加密通话', 'Internal' => '内部呼叫', 'Predictive' => '预测式外呼', 'Inbound' => '呼入', 'Conference' => '会议'],
                        'example' => '["Internal","Inbound"]',
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总数，只有PageNumber为1才会返回真实数值，其他都是0。', 'type' => 'integer', 'format' => 'int32', 'example' => '11'],
                                    'List' => [
                                        'description' => '通话记录列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '通话记录。',
                                            'type' => 'object',
                                            'properties' => [
                                                'ContactDisposition' => [
                                                    'description' => '通话结束原因。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => [
                                                        'AbandonedInQueue' => '排队放弃', 'NoAnswer' => '客户未接', 'QueuingTimeout' => '排队超时', 'Voicemail' => '转语音邮箱', 'QueuingFailed' => '转人工失败', 'QueuingOverflow' => '排队溢出', 'AbandonedInVoiceNavigator' => '智能导航中放弃', 'Success' => '正常结束', 'IVRException' => 'IVR异常', 'AbandonedInRing' => '振铃放弃',
                                                        'AbandonedInIVR' => 'IVR放弃', 'Reject' => '客户拒接', 'ForwardToOutsideNumber' => '转外线',
                                                    ],
                                                    'example' => 'Success',
                                                ],
                                                'ContactType' => [
                                                    'description' => '通话类型。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['Outbound' => '呼出', 'Back2Back' => '双呼', 'PrivacyDial' => '加密通话', 'Internal' => '内部呼叫', 'Predictive' => '预测式外呼', 'Inbound' => '呼入', 'Conference' => '会议'],
                                                    'example' => 'Outbound',
                                                ],
                                                'EstablishedTime' => ['description' => '通话建立的时间，如果通话没有建立，此值为空，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1532448000000'],
                                                'CalledNumber' => ['description' => '被叫号码。', 'type' => 'string', 'example' => '1332315****'],
                                                'AdditionalBroker' => ['description' => '附加中间号码，双呼场景下可能用到。', 'type' => 'string', 'example' => '0533128****'],
                                                'SatisfactionIndex' => ['description' => '满意度，即满意度按键数字（1位数字）的值。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                'SatisfactionSurveyChannel' => [
                                                    'description' => '满意度调查渠道。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['IVR' => '语音满意度', 'SMS' => '短信满意度'],
                                                    'example' => 'IVR',
                                                ],
                                                'ReleaseTime' => ['description' => '通话结束时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1532707199000'],
                                                'WaitTime' => ['description' => '客户等待时长，即QueueTime+RingTime，若客户等待期间放弃，则为0，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '5'],
                                                'SkillGroupNames' => ['description' => '参与通话的座席所属的技能组名称，多个技能组以英文逗号分隔。', 'type' => 'string', 'example' => '测试技能组'],
                                                'IvrTime' => ['description' => 'IVR时长，即从开始进入IVR到开始进入转人工队列（或客户放弃）之间的时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '8'],
                                                'SatisfactionDescription' => ['description' => '满意度描述，对应于满意度IVR中满意度模块的配置，客户自行定义。', 'type' => 'string', 'example' => '满意'],
                                                'ReleaseInitiator' => [
                                                    'description' => '挂断方。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['agent' => '坐席', 'customer' => '客户'],
                                                    'example' => 'customer',
                                                ],
                                                'AgentIds' => ['description' => '坐席ID列表，多个值用逗号分隔。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                'CallDuration' => ['description' => '通话时长，呼入从通话进入IVR开始计时，呼出从接通开始计时，单位秒。', 'type' => 'string', 'example' => '30'],
                                                'RecordingReady' => ['description' => '录音是否已经生成，若通话没有建立，则返回false。', 'type' => 'boolean', 'example' => 'true'],
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'RingTime' => ['description' => '振铃时长，即从坐席振铃到坐席接起（或客户放弃）之间的时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '5'],
                                                'SatisfactionSurveyOffered' => ['description' => '是否发起了满意度调查。', 'type' => 'boolean', 'example' => 'true'],
                                                'AgentNames' => ['description' => '通话涉及到的坐席名称列表，多个坐席之间使用英文逗号隔开。', 'type' => 'string', 'example' => '坐席小王'],
                                                'StartTime' => ['description' => '通话开始时间，内呼从进入IVR开始，外呼从拨号开始计算，格式为Unix字符串，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1532448000000'],
                                                'ContactId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-12515239414412****'],
                                                'RecordingDuration' => ['description' => '录音时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '10'],
                                                'CallingNumber' => ['description' => '主叫号码。', 'type' => 'string', 'example' => '0533128****'],
                                                'QueueTime' => ['description' => '排队时长，即从开始进入转人工队列到坐席开始振铃（或客户放弃，队列超时，队列溢出）之间的时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'Broker' => ['description' => '中间号码。', 'type' => 'string', 'example' => '0533127****'],
                                                'SkillGroupIds' => ['description' => '参与通话的座席所属的技能组ID，多个技能组以逗号分隔。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                'CallerLocation' => ['description' => '主叫归属地。', 'type' => 'string', 'example' => '北京市-北京'],
                                                'CalleeLocation' => ['description' => '被叫归属地。', 'type' => 'string', 'example' => '山东省-济南'],
                                                'EarlyMediaState' => [
                                                    'description' => '未接通原因。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['NoAnswer' => '无人接听', 'OutOfService' => '停机', 'NotExist' => '空号', 'Restricted' => '呼叫受限', 'Busy' => '占线', 'NotConnected' => '无法接通', 'PowerOff' => '关机'],
                                                    'example' => 'NotConnected',
                                                ],
                                                'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '486:USER_BUSY'],
                                                'DialingTime' => ['description' => '拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TalkTime' => ['description' => '通话时间，单位为秒', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'HeldTime' => ['description' => '保持时间，单位为秒', 'type' => 'integer', 'format' => 'int64', 'example' => '12'],
                                                'CallIds' => ['description' => '通信底层SIP协议中Call-Id字段，如果需要获取号码提供商侧的通话ID可以从这个字段获取。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'."\n"],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Format', 'errorMessage' => 'The format of parameter %s is invalid. %s', 'description' => '该参数的格式不合法。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.Common', 'errorMessage' => 'An internal service error occurred. %s', 'description' => '内部服务错误。'],
                ],
            ],
            'title' => '获取通话详情列表',
            'description' => '为了保证查询效率，返回数据中的TotalCount字段，只会在查询第一页时赋值，查询其他页时返回0。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2024-07-29T10:25:36.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2023-10-09T15:22:40.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2023-03-20T06:35:11.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2022-12-07T10:56:27.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2022-10-14T06:47:33.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2021-09-08T02:42:38.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '1000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListCallDetailRecords'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 11,\\n    \\"List\\": [\\n      {\\n        \\"ContactDisposition\\": \\"Success\\",\\n        \\"ContactType\\": \\"Outbound\\",\\n        \\"EstablishedTime\\": 1532448000000,\\n        \\"CalledNumber\\": \\"1332315****\\",\\n        \\"AdditionalBroker\\": \\"0533128****\\",\\n        \\"SatisfactionIndex\\": 1,\\n        \\"SatisfactionSurveyChannel\\": \\"IVR\\",\\n        \\"ReleaseTime\\": 1532707199000,\\n        \\"WaitTime\\": 5,\\n        \\"SkillGroupNames\\": \\"测试技能组\\",\\n        \\"IvrTime\\": 8,\\n        \\"SatisfactionDescription\\": \\"满意\\",\\n        \\"ReleaseInitiator\\": \\"customer\\",\\n        \\"AgentIds\\": \\"agent@ccc-test\\",\\n        \\"CallDuration\\": \\"30\\",\\n        \\"RecordingReady\\": true,\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"RingTime\\": 5,\\n        \\"SatisfactionSurveyOffered\\": true,\\n        \\"AgentNames\\": \\"坐席小王\\",\\n        \\"StartTime\\": 1532448000000,\\n        \\"ContactId\\": \\"job-12515239414412****\\",\\n        \\"RecordingDuration\\": 10,\\n        \\"CallingNumber\\": \\"0533128****\\",\\n        \\"QueueTime\\": 0,\\n        \\"Broker\\": \\"0533127****\\",\\n        \\"SkillGroupIds\\": \\"skillgroup@ccc-test\\",\\n        \\"CallerLocation\\": \\"北京市-北京\\",\\n        \\"CalleeLocation\\": \\"山东省-济南\\",\\n        \\"EarlyMediaState\\": \\"NotConnected\\",\\n        \\"ReleaseReason\\": \\"486:USER_BUSY\\",\\n        \\"DialingTime\\": 0,\\n        \\"TalkTime\\": 0,\\n        \\"HeldTime\\": 12,\\n        \\"CallIds\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\\\n\\"\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <TotalCount>11</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <IvrTime>8</IvrTime>\\n        <CalledNumber>133xxxx2315</CalledNumber>\\n        <ContactType>Outbound</ContactType>\\n        <ContactDisposition>Success</ContactDisposition>\\n        <SatisfactionIndex>1</SatisfactionIndex>\\n        <ContactId>job-125152394144124921</ContactId>\\n        <CallingNumber>053xxxx3128</CallingNumber>\\n        <RecordingReady>true</RecordingReady>\\n        <SkillGroupNames>默认技能组</SkillGroupNames>\\n        <SatisfactionSurveyOffered>true</SatisfactionSurveyOffered>\\n        <QueueTime>0</QueueTime>\\n        <EstablishedTime>1532448000000</EstablishedTime>\\n        <SkillGroupIds>skg-default@ccc-test</SkillGroupIds>\\n        <Broker>053xxxx3127</Broker>\\n        <InstanceId>ccc-test</InstanceId>\\n        <ReleaseInitiator>agent</ReleaseInitiator>\\n        <EarlyMediaState>NotConnected</EarlyMediaState>\\n        <StartTime>1532448000000</StartTime>\\n        <RingTime>5</RingTime>\\n        <CallDuration>30</CallDuration>\\n        <CalleeLocation>北京</CalleeLocation>\\n        <ReleaseTime>1532707199000</ReleaseTime>\\n        <SatisfactionSurveyChannel>IVR</SatisfactionSurveyChannel>\\n        <AgentIds>user-test@ccc-test</AgentIds>\\n        <SatisfactionDescription>满意</SatisfactionDescription>\\n        <AdditionalBroker>053xxxx3128</AdditionalBroker>\\n        <CallerLocation>北京</CallerLocation>\\n        <WaitTime>5</WaitTime>\\n        <AgentNames>云呼测试坐席</AgentNames>\\n        <RecordingDuration>10</RecordingDuration>\\n    </List>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListCallDetailRecordsV2' => [
            'summary' => '获取指定实例下指定搜索条件过滤后的通话详情列表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'list',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc5HY0NN'],
            ],
            'parameters' => [
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '100'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '获取的历史数据的起始时间，默认为当天的 0 时，格式为 Unix 时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '4133952000000', 'minimum' => '0', 'example' => '1657853640015'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '获取的历史数据的终止时间，默认为当前时间，格式为 Unix 时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '4133952000000', 'minimum' => '0', 'example' => '1657879880010'],
                ],
                [
                    'name' => 'SortOrder',
                    'in' => 'query',
                    'schema' => ['description' => '排序方式，默认为降序。'."\n"
                        ."\n"
                        .'枚举值：'."\n"
                        ."\n"
                        .'ASC：升序。'."\n"
                        ."\n"
                        .'DESC：降序。', 'type' => 'string', 'required' => false, 'example' => 'DESC'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'OrderByField',
                    'in' => 'query',
                    'schema' => ['description' => '排序字段，非必填，默认为 startTime（通话开始时间）。'."\n"
                        ."\n"
                        .'枚举值：'."\n"
                        ."\n"
                        .'startTime：通话开始时间。', 'type' => 'string', 'required' => false, 'example' => 'startTime'],
                ],
                [
                    'name' => 'SearchPattern',
                    'in' => 'query',
                    'schema' => ['description' => '自定义查询文本，遵循Lucene查询语法。'."\n"
                        ."\n"
                        .'支持查询字段和查询类型列表：'."\n"
                        ."\n"
                        .'accessChannelUserId: 访客ID，支持精准查询和模糊查询。'."\n"
                        ."\n"
                        .'accessChannelName: 渠道名称，支持精准查询和模糊查询。'."\n"
                        ."\n"
                        .'text: 会话文本，支持模糊查询。', 'type' => 'string', 'required' => false, 'example' => 'text:请稍后 AND accessChannelUserId:af1a0-afaa-5086e2946e0b* AND accessChannelName:专属开发渠道*'],
                ],
                [
                    'name' => 'MediaType',
                    'in' => 'query',
                    'schema' => ['description' => '媒体类型。'."\n"
                        ."\n"
                        .'枚举值：'."\n"
                        ."\n"
                        .'AUDIO：语音。'."\n"
                        ."\n"
                        .'VIDEO：视频。'."\n"
                        ."\n"
                        .'CHAT: 消息。'."\n"
                        ."\n"
                        .'ALL: 所有。', 'type' => 'string', 'required' => false, 'example' => 'AUDIO'],
                ],
                [
                    'name' => 'ContactIdList',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID列表。', 'type' => 'string', 'required' => false, 'example' => '["job-123456789","job-234567891"]'],
                ],
                [
                    'name' => 'ContactTypeList',
                    'in' => 'query',
                    'schema' => ['description' => '按通话类型列表过滤。'."\n"
                        ."\n"
                        .'枚举值：'."\n"
                        ."\n"
                        .'OUTBOUND：呼出。'."\n"
                        ."\n"
                        .'BACK2BACK：双呼。'."\n"
                        ."\n"
                        .'PRIVACY_DIAL：加密通话。'."\n"
                        ."\n"
                        .'INTERNAL：内部呼叫。'."\n"
                        ."\n"
                        .'PREDICTIVE：预测式外呼。'."\n"
                        ."\n"
                        .'INBOUND：呼入。'."\n"
                        ."\n"
                        .'CONFERENCE：会议。', 'type' => 'string', 'required' => false, 'example' => '["INBOUND","OUTBOUND"]'],
                ],
                [
                    'name' => 'ContactDispositionList',
                    'in' => 'query',
                    'schema' => ['description' => '按挂断原因列表过滤。'."\n"
                        ."\n"
                        .'枚举值：'."\n"
                        ."\n"
                        .'AbandonedInQueue：排队放弃。'."\n"
                        ."\n"
                        .'NoAnswer：客户未接。'."\n"
                        ."\n"
                        .'QueuingTimeout：排队超时。'."\n"
                        ."\n"
                        .'Voicemail：转语音邮箱。'."\n"
                        ."\n"
                        .'QueuingFailed：转人工失败。'."\n"
                        ."\n"
                        .'QueuingOverflow：排队溢出。'."\n"
                        ."\n"
                        .'AbandonedInVoiceNavigator：智能导航中放弃。'."\n"
                        ."\n"
                        .'Success：正常结束。'."\n"
                        ."\n"
                        .'IVRException：IVR异常。'."\n"
                        ."\n"
                        .'AbandonedInRing：振铃放弃。'."\n"
                        ."\n"
                        .'AbandonedInIVR：IVR放弃。'."\n"
                        ."\n"
                        .'Reject：客户拒接。'."\n"
                        ."\n"
                        .'ForwardToOutsideNumber：转外线。', 'type' => 'string', 'required' => false, 'example' => '["Success","NoAnswer"]'],
                ],
                [
                    'name' => 'EarlyMediaStateList',
                    'in' => 'query',
                    'schema' => ['description' => '按未接通原因列表过滤。'."\n"
                        ."\n"
                        .'枚举值：'."\n"
                        ."\n"
                        .'NoAnswer：无人接听。'."\n"
                        ."\n"
                        .'OutOfService：停机。'."\n"
                        ."\n"
                        .'NotExist：空号。'."\n"
                        ."\n"
                        .'Restricted：呼叫受限。'."\n"
                        ."\n"
                        .'Busy：占线。'."\n"
                        ."\n"
                        .'NotConnected：无法接通。'."\n"
                        ."\n"
                        .'PowerOff：关机。', 'type' => 'string', 'required' => false, 'example' => '["NotConnected","NoAnswer"]'],
                ],
                [
                    'name' => 'SatisfactionSurveyChannel',
                    'in' => 'query',
                    'schema' => ['description' => '满意度调查渠道。'."\n"
                        ."\n"
                        .'枚举值：'."\n"
                        ."\n"
                        .'IVR：语音满意度。'."\n"
                        ."\n"
                        .'SMS：短信满意度。'."\n"
                        ."\n"
                        .'CHAT: 消息满意度。', 'type' => 'string', 'required' => false, 'example' => 'IVR'],
                ],
                [
                    'name' => 'SatisfactionRateList',
                    'in' => 'query',
                    'schema' => ['description' => '按满意度列表过滤，多个满意度结果使用英文逗号隔开。'."\n"
                        ."\n"
                        .'枚举值：'."\n"
                        ."\n"
                        .'-2：未发送。'."\n"
                        ."\n"
                        .'-1：未评价。'."\n"
                        ."\n"
                        .'其他正数：自定义满意度评价数值。', 'type' => 'string', 'required' => false, 'example' => '["-1","3"]'."\n"
                        .'[">2"]'."\n"
                        .'["<3"]'],
                ],
                [
                    'name' => 'SatisfactionDescriptionList',
                    'in' => 'query',
                    'schema' => ['description' => '按满意度描述列表过滤，描述内容由客户自定义。', 'type' => 'string', 'required' => false, 'example' => '["满意","一般"]'],
                ],
                [
                    'name' => 'SkillGroupIdList',
                    'in' => 'query',
                    'schema' => ['description' => '坐席所属技能组ID列表。', 'type' => 'string', 'required' => false, 'example' => '['."\n"
                        .'      "skg1@ccc-test",'."\n"
                        .'      "skg2@ccc-test"'."\n"
                        .']'],
                ],
                [
                    'name' => 'AgentId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID。', 'type' => 'string', 'required' => false, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'FirstAgentId',
                    'in' => 'query',
                    'schema' => ['description' => '首个参与通话的坐席ID。', 'type' => 'string', 'required' => false, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'CallingNumber',
                    'in' => 'query',
                    'schema' => ['description' => '主叫号码。', 'type' => 'string', 'required' => false, 'example' => '191***9993'],
                ],
                [
                    'name' => 'CalledNumber',
                    'in' => 'query',
                    'schema' => ['description' => '被叫号码。', 'type' => 'string', 'required' => false, 'example' => '191***9993'],
                ],
                [
                    'name' => 'Number',
                    'in' => 'query',
                    'schema' => ['description' => '电话号码。', 'type' => 'string', 'required' => false, 'example' => '191***9993'],
                ],
                [
                    'name' => 'Broker',
                    'in' => 'query',
                    'schema' => ['description' => '中间号码，需要是实例下可用的外呼号码，双呼时会使用该号码先后呼叫主叫和被叫。', 'type' => 'string', 'required' => false, 'example' => '021****4972'],
                ],
                [
                    'name' => 'AccessChannelTypeList',
                    'in' => 'query',
                    'schema' => ['description' => '访客渠道类型列表。'."\n"
                        ."\n"
                        .'枚举列表：'."\n"
                        ."\n"
                        .'Web: 网页。'."\n"
                        ."\n"
                        .'DingTalkServiceWindow：钉钉服务窗。'."\n"
                        ."\n"
                        .'AliMe：对话机器人。'."\n"
                        ."\n"
                        .'DingTalkRobot：钉钉机器人。', 'type' => 'string', 'required' => false, 'example' => '["Web","AliMe"]'],
                ],
                [
                    'name' => 'ReleaseInitiatorList',
                    'in' => 'query',
                    'schema' => ['description' => '挂断方', 'type' => 'string', 'required' => false, 'example' => '[\\"AGENT\\"]'],
                ],
                [
                    'name' => 'ReleaseReasonList',
                    'in' => 'query',
                    'schema' => ['description' => '挂断原因', 'type' => 'string', 'required' => false, 'example' => '[\\"VisitorInitiatedClosure\\",\\"AgentInitiatedClosure\\"]'],
                ],
                [
                    'name' => 'AnalyticsReportReady',
                    'in' => 'query',
                    'schema' => ['description' => 'AI话后分析报告是否已完成', 'type' => 'boolean', 'required' => false, 'example' => 'true'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '01B12EE4-6AF2-4730-8B78-EC15F4E5C025'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小。', 'type' => 'integer', 'format' => 'int32', 'example' => '100'],
                                    'TotalCount' => ['description' => '总记录数。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'List' => [
                                        'description' => '通话记录列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '通话记录。',
                                            'type' => 'object',
                                            'properties' => [
                                                'ContactDisposition' => ['description' => '通话结束原因，枚举列表见ContactDispositionList查询参数。', 'type' => 'string', 'example' => 'Success'],
                                                'ContactType' => ['description' => '通话类型，枚举列表见ContactTypeList查询参数。', 'type' => 'string', 'example' => 'OUTBOUND'],
                                                'EstablishedTime' => ['description' => '通话建立的时间，如果通话没有建立，此值为空，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1532448000000'],
                                                'CalledNumber' => ['description' => '被叫号码。', 'type' => 'string', 'example' => '1332315****'],
                                                'AdditionalBroker' => ['description' => '附加中间号码，双呼场景下可能用到。', 'type' => 'string', 'example' => '0533128****'],
                                                'SatisfactionIndex' => ['description' => '满意度，即满意度按键数字（1位数字）的值。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                'SatisfactionSurveyChannel' => ['description' => '满意度调查渠道。', 'type' => 'string', 'example' => 'IVR'],
                                                'ReleaseTime' => ['description' => '通话结束时间，格式为 Unix 时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1532707199000'],
                                                'WaitTime' => ['description' => '客户等待时长，即 QueueTime+RingTime，若客户等待期间放弃，则为 0，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '5'],
                                                'SkillGroupNames' => ['description' => '参与通话的座席所属的技能组名称，多个技能组以英文逗号分隔。', 'type' => 'string', 'example' => '测试技能组1,测试技能组2'],
                                                'IvrTime' => ['description' => 'IVR时长，即从开始进入IVR到开始进入转人工队列（或客户放弃）之间的时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '8'],
                                                'SatisfactionDescription' => ['description' => '满意度描述，对应于满意度IVR中满意度模块的配置，客户自行定义。', 'type' => 'string', 'example' => '满意'],
                                                'ReleaseInitiator' => ['description' => '挂断方。'."\n"
                                                    ."\n"
                                                    .'枚举值：'."\n"
                                                    ."\n"
                                                    .'agent：坐席。'."\n"
                                                    ."\n"
                                                    .'customer：客户。', 'type' => 'string', 'example' => 'customer'],
                                                'AgentIds' => ['description' => '坐席ID列表，多个值用逗号分隔。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                'CallDuration' => ['description' => '通话时长，呼入从通话进入IVR开始计时，呼出从接通开始计时，单位秒。', 'type' => 'string', 'example' => '16'],
                                                'RecordingReady' => ['description' => '录音是否已经生成。若通话没有建立，则返回false。', 'type' => 'boolean', 'example' => 'true'],
                                                'InstanceId' => ['description' => '呼叫中心实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'RingTime' => ['description' => '振铃时长，即从坐席振铃到坐席接起（或客户放弃）之间的时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '5'],
                                                'SatisfactionSurveyOffered' => ['description' => '是否发送了满意度。', 'type' => 'boolean', 'example' => 'true'],
                                                'AgentNames' => ['description' => '通话涉及到的坐席名称列表，多个坐席之间使用英文逗号隔开。', 'type' => 'string', 'example' => '云呼测试坐席'],
                                                'StartTime' => ['description' => '通话开始时间，内呼从进入 IVR 开始，外呼从拨号开始计算，格式为 Unix 字符串，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1631440860000'],
                                                'ContactId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-2255019651513856'],
                                                'RecordingDuration' => ['description' => '录音时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '10'],
                                                'CallingNumber' => ['description' => '主叫号码。', 'type' => 'string', 'example' => '0533128****'],
                                                'QueueTime' => ['description' => '排队时长，即从开始进入转人工队列到坐席开始振铃（或客户放弃，队列超时，队列溢出）之间的时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'Broker' => ['description' => '中间号码。', 'type' => 'string', 'example' => '053xxxx3127'],
                                                'SkillGroupIds' => ['description' => '参与通话的座席所属的技能组ID，多个技能组以逗号分隔。', 'type' => 'string', 'example' => 'skg-default@ccc-test'],
                                                'CallerLocation' => ['description' => '主叫归属地。', 'type' => 'string', 'example' => '北京市-北京'],
                                                'CalleeLocation' => ['description' => '被叫归属地。', 'type' => 'string', 'example' => '山东省-济南'],
                                                'EarlyMediaState' => ['description' => '早媒体状态。', 'type' => 'string', 'example' => 'NotConnected'],
                                                'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '486:USER_BUSY'],
                                                'DialingTime' => ['description' => '拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TalkTime' => ['description' => '通话时间，单位为秒', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'HeldTime' => ['description' => '保持时间，单位为秒', 'type' => 'integer', 'format' => 'int64', 'example' => '12'],
                                                'EarlyMediaText' => ['description' => '早媒体文本。', 'type' => 'string', 'example' => '正在通话中'],
                                                'OffSiteAgentIds' => ['description' => '参与通话的场外坐席ID列表，多个坐席之间使用英文逗号隔开。', 'type' => 'string', 'example' => 'skg-default@ccc-test'],
                                                'OffsiteAgentDestinationNumbers' => ['description' => '分配的坐席是场外坐席时，呼叫的场外坐席号码。', 'type' => 'string', 'example' => '80312348'],
                                                'MessagesSent' => ['description' => '消息总量，MediaType为CHAT时有值。', 'type' => 'integer', 'format' => 'int64', 'example' => '10'],
                                                'MessagesSentByCustomer' => ['description' => '客户发送消息总数，MediaType为CHAT时有值。', 'type' => 'integer', 'format' => 'int64', 'example' => '5'],
                                                'MessagesSentByAgent' => ['description' => '坐席发送消息总数，MediaType为CHAT时有值。', 'type' => 'integer', 'format' => 'int64', 'example' => '5'],
                                                'FirstResponseTime' => ['description' => '坐席首次回复客户消息花费的时长，MediaType为CHAT时有值。', 'type' => 'integer', 'format' => 'int64', 'example' => '10'],
                                                'MediaType' => ['description' => '媒体类型。'."\n"
                                                    ."\n"
                                                    .'枚举列表：'."\n"
                                                    ."\n"
                                                    .'AUDIO：语音。'."\n"
                                                    ."\n"
                                                    .'CHAT：消息。'."\n"
                                                    ."\n"
                                                    .'VIDEO：视频。', 'type' => 'string', 'example' => 'CHAT'],
                                                'TransferCount' => ['description' => '转接次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                'AccessChannelType' => ['description' => '渠道类型，MediaType为CHAT时有值。', 'type' => 'string', 'example' => 'Web'],
                                                'AccessChannelName' => ['description' => '渠道名称，MediaType为CHAT时有值。', 'type' => 'string', 'example' => '测试渠道'],
                                                'AccessChannelUserId' => ['description' => '访客ID，MediaType为CHAT时有值。', 'type' => 'string', 'example' => 'test-user-id'],
                                                'AccessChannelUserName' => ['description' => '访客名称，MediaType为CHAT时有值。', 'type' => 'string', 'example' => '测试访客'],
                                                'ClientIpAddress' => ['description' => '访客客户端地址，MediaType为CHAT时有值。', 'type' => 'string', 'example' => '10.100.2.1'],
                                                'ClientLocation' => ['description' => '访客客户端归属地，MediaType为CHAT时有值。', 'type' => 'string', 'example' => '---'],
                                                'ClientUserAgent' => ['description' => '访客客户端信息，MediaType为CHAT时有值。', 'type' => 'string', 'example' => 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36'],
                                                'ClientAppName' => ['description' => '访客客户端名称，MediaType为CHAT时有值。', 'type' => 'string', 'example' => '未知'],
                                                'OffsiteAgentOriginatorNumbers' => ['description' => '分配的坐席是场外坐席时，发起呼叫场外坐席的号码。', 'type' => 'string', 'example' => '0101257****'],
                                                'CallIds' => ['description' => 'SIP协议的CallId列表。', 'type' => 'string', 'example' => 'dxxx1sdf,xkkwwwa'],
                                                'AnalyticsReportReady' => ['description' => 'AI话后分析报告是否完工。', 'type' => 'boolean', 'example' => 'true'],
                                                'AnalyticsReport' => [
                                                    'description' => '话后分析报告。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'ProblemSolving' => [
                                                            'description' => '问题完结情况',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'TaskId' => ['description' => '任务Id。', 'type' => 'string', 'example' => '8bf18b7a10064b29a75946a8d5b8469a'],
                                                                'Success' => ['description' => '是否调用成功。'."\n"
                                                                    ."\n"
                                                                    .'- **true**：调用成功。'."\n"
                                                                    .'- **false**：调用失败。', 'type' => 'boolean', 'example' => 'false'],
                                                                'Solved' => ['description' => '是否解决。', 'type' => 'boolean', 'example' => 'true'],
                                                                'Problem' => ['description' => '问题描述。', 'type' => 'string', 'example' => '告警问题'],
                                                                'Solution' => ['description' => '解决方案。', 'type' => 'string', 'example' => '富化服务自动关闭原始告警'],
                                                            ],
                                                        ],
                                                        'Emotion' => [
                                                            'description' => '情绪分析。',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'TaskId' => ['description' => '任务ID。', 'type' => 'string', 'example' => '0ff07fe35670423089dbdf12766d962f'],
                                                                'Success' => ['description' => '是否调用成功。'."\n"
                                                                    ."\n"
                                                                    .'- **true**：调用成功。'."\n"
                                                                    .'- **false**：调用失败。', 'type' => 'boolean', 'example' => 'true'],
                                                                'Type' => ['description' => '情绪类型。', 'type' => 'string', 'example' => '中性'],
                                                                'Confidence' => ['description' => '置信度。', 'type' => 'integer', 'format' => 'int32', 'example' => '50'],
                                                                'Remark' => ['description' => '情绪详细分析备注。', 'type' => 'string', 'example' => '客户没情绪变化'],
                                                            ],
                                                        ],
                                                        'Satisfaction' => [
                                                            'description' => '满意度分析。',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'TaskId' => ['description' => '任务ID', 'type' => 'string', 'example' => 'cb67479ce28243b28ff39948feaa0806'],
                                                                'Success' => ['description' => '是否调用成功。'."\n"
                                                                    ."\n"
                                                                    .'- **true**：调用成功。'."\n"
                                                                    .'- **false**：调用失败。', 'type' => 'boolean', 'example' => 'true'],
                                                                'SatisfactionDescription' => ['description' => '满意度描述。', 'type' => 'string', 'example' => '满意'],
                                                                'Remark' => ['description' => '满意度分析详情备注。', 'type' => 'string', 'example' => '客户表示满意'],
                                                            ],
                                                        ],
                                                        'TodoList' => [
                                                            'description' => '待办事情。',
                                                            'type' => 'object',
                                                            'properties' => [
                                                                'TaskId' => ['description' => '任务ID。'."\n", 'type' => 'string', 'example' => 'cb67479ce28243b28ff39948feaa0806'],
                                                                'Success' => ['description' => '是否调用成功。'."\n"
                                                                    ."\n"
                                                                    .'- **true**：调用成功。'."\n"
                                                                    .'- **false**：调用失败。', 'type' => 'boolean', 'example' => 'true'],
                                                                'Tasks' => [
                                                                    'description' => '待办事项。',
                                                                    'type' => 'array',
                                                                    'items' => ['description' => '待办事项描述。', 'type' => 'string', 'example' => '回访'],
                                                                ],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                                'OutsideNumberReleaseReason' => ['description' => '转外线时挂断原因', 'type' => 'string', 'example' => 'NoAnswer'],
                                                'SummaryIndex' => [
                                                    'description' => '小结索引',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Keywords' => ['description' => '关键词', 'type' => 'string', 'example' => '客服'],
                                                    ],
                                                ],
                                                'VoicebotOriginatorNumber' => ['description' => '从智能外呼转接过来时携带的外呼主叫号码', 'type' => 'string', 'example' => '021xxxxxxx'],
                                                'VoicebotDestinationNumber' => ['description' => '从智能外呼转接过来时携带的外呼被叫号码', 'type' => 'string', 'example' => '134xxxxxx'],
                                                'OffsiteAgentReleaseReason' => ['description' => '分配的最后一个场外坐席挂断原因', 'type' => 'string', 'example' => 'IVRException'],
                                                'OutsideNumberDestinationNumber' => ['description' => '转外线的被叫号码', 'type' => 'string', 'example' => '134xxxxxx'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Format', 'errorMessage' => 'The format of parameter %s is invalid. %s', 'description' => '该参数的格式不合法。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.Common', 'errorMessage' => 'An internal service error occurred. %s', 'description' => '内部服务错误。'],
                ],
            ],
            'staticInfo' => ['returnType' => 'synchronous'],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"01B12EE4-6AF2-4730-8B78-EC15F4E5C025\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 100,\\n    \\"TotalCount\\": 10,\\n    \\"List\\": [\\n      {\\n        \\"ContactDisposition\\": \\"Success\\",\\n        \\"ContactType\\": \\"OUTBOUND\\",\\n        \\"EstablishedTime\\": 1532448000000,\\n        \\"CalledNumber\\": \\"1332315****\\",\\n        \\"AdditionalBroker\\": \\"0533128****\\",\\n        \\"SatisfactionIndex\\": 1,\\n        \\"SatisfactionSurveyChannel\\": \\"IVR\\",\\n        \\"ReleaseTime\\": 1532707199000,\\n        \\"WaitTime\\": 5,\\n        \\"SkillGroupNames\\": \\"测试技能组1,测试技能组2\\",\\n        \\"IvrTime\\": 8,\\n        \\"SatisfactionDescription\\": \\"满意\\",\\n        \\"ReleaseInitiator\\": \\"customer\\",\\n        \\"AgentIds\\": \\"agent@ccc-test\\",\\n        \\"CallDuration\\": \\"16\\",\\n        \\"RecordingReady\\": true,\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"RingTime\\": 5,\\n        \\"SatisfactionSurveyOffered\\": true,\\n        \\"AgentNames\\": \\"云呼测试坐席\\",\\n        \\"StartTime\\": 1631440860000,\\n        \\"ContactId\\": \\"job-2255019651513856\\",\\n        \\"RecordingDuration\\": 10,\\n        \\"CallingNumber\\": \\"0533128****\\",\\n        \\"QueueTime\\": 0,\\n        \\"Broker\\": \\"053xxxx3127\\",\\n        \\"SkillGroupIds\\": \\"skg-default@ccc-test\\",\\n        \\"CallerLocation\\": \\"北京市-北京\\",\\n        \\"CalleeLocation\\": \\"山东省-济南\\",\\n        \\"EarlyMediaState\\": \\"NotConnected\\",\\n        \\"ReleaseReason\\": \\"486:USER_BUSY\\",\\n        \\"DialingTime\\": 0,\\n        \\"TalkTime\\": 0,\\n        \\"HeldTime\\": 12,\\n        \\"EarlyMediaText\\": \\"正在通话中\\",\\n        \\"OffSiteAgentIds\\": \\"skg-default@ccc-test\\",\\n        \\"OffsiteAgentDestinationNumbers\\": \\"80312348\\",\\n        \\"MessagesSent\\": 10,\\n        \\"MessagesSentByCustomer\\": 5,\\n        \\"MessagesSentByAgent\\": 5,\\n        \\"FirstResponseTime\\": 10,\\n        \\"MediaType\\": \\"CHAT\\",\\n        \\"TransferCount\\": 1,\\n        \\"AccessChannelType\\": \\"Web\\",\\n        \\"AccessChannelName\\": \\"测试渠道\\",\\n        \\"AccessChannelUserId\\": \\"test-user-id\\",\\n        \\"AccessChannelUserName\\": \\"测试访客\\",\\n        \\"ClientIpAddress\\": \\"10.100.2.1\\",\\n        \\"ClientLocation\\": \\"---\\",\\n        \\"ClientUserAgent\\": \\"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36\\",\\n        \\"ClientAppName\\": \\"未知\\",\\n        \\"OffsiteAgentOriginatorNumbers\\": \\"0101257****\\",\\n        \\"CallIds\\": \\"dxxx1sdf,xkkwwwa\\",\\n        \\"AnalyticsReportReady\\": true,\\n        \\"AnalyticsReport\\": {\\n          \\"ProblemSolving\\": {\\n            \\"TaskId\\": \\"8bf18b7a10064b29a75946a8d5b8469a\\",\\n            \\"Success\\": false,\\n            \\"Solved\\": true,\\n            \\"Problem\\": \\"告警问题\\",\\n            \\"Solution\\": \\"富化服务自动关闭原始告警\\"\\n          },\\n          \\"Emotion\\": {\\n            \\"TaskId\\": \\"0ff07fe35670423089dbdf12766d962f\\",\\n            \\"Success\\": true,\\n            \\"Type\\": \\"中性\\",\\n            \\"Confidence\\": 50,\\n            \\"Remark\\": \\"客户没情绪变化\\"\\n          },\\n          \\"Satisfaction\\": {\\n            \\"TaskId\\": \\"cb67479ce28243b28ff39948feaa0806\\",\\n            \\"Success\\": true,\\n            \\"SatisfactionDescription\\": \\"满意\\",\\n            \\"Remark\\": \\"客户表示满意\\"\\n          },\\n          \\"TodoList\\": {\\n            \\"TaskId\\": \\"cb67479ce28243b28ff39948feaa0806\\",\\n            \\"Success\\": true,\\n            \\"Tasks\\": [\\n              \\"回访\\"\\n            ]\\n          }\\n        },\\n        \\"OutsideNumberReleaseReason\\": \\"NoAnswer\\",\\n        \\"SummaryIndex\\": {\\n          \\"Keywords\\": \\"客服\\"\\n        },\\n        \\"VoicebotOriginatorNumber\\": \\"021xxxxxxx\\",\\n        \\"VoicebotDestinationNumber\\": \\"134xxxxxx\\",\\n        \\"OffsiteAgentReleaseReason\\": \\"IVRException\\",\\n        \\"OutsideNumberDestinationNumber\\": \\"134xxxxxx\\"\\n      }\\n    ]\\n  }\\n}","type":"json"}]',
            'title' => '获取通话详情列表',
            'description' => 'ListCallDetailRecordsV2用来替代ListCallDetailRecords接口，后续新增字段和查询条件会在ListCallDetailRecordsV2持续优化。另外为了保证查询效率，返回数据中的 TotalCount 字段，只会在查询第一页时赋值，查询其他页时返回 0。',
            'changeSet' => [
                ['createdAt' => '2025-07-15T12:01:46.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2025-06-12T11:54:29.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2024-09-06T02:26:17.000Z', 'description' => '请求参数发生变更、响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ListCallSummaries' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => ['operationType' => 'list'],
            'parameters' => [
                [
                    'name' => 'ContactIdList',
                    'in' => 'query',
                    'style' => 'json',
                    'schema' => [
                        'title' => '通话ID列表',
                        'description' => '通话ID列表。',
                        'type' => 'array',
                        'items' => ['description' => '通话ID。', 'type' => 'string', 'required' => false, 'example' => 'job-544789******759424'],
                        'required' => false,
                    ],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'ListCallSummariesResponse',
                        'description' => 'ListCallSummariesResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'array',
                                'items' => [
                                    'type' => 'object',
                                    'properties' => [
                                        'TicketId' => ['title' => '小结ID', 'description' => '小结ID。', 'type' => 'string', 'example' => 'ac0dd304-****-****-****-4a90010f0d38'],
                                        'ContactId' => ['title' => '通话ID', 'description' => '通话ID。', 'type' => 'string', 'example' => 'job-544789******759424'],
                                        'Context' => ['title' => 'summary信息', 'description' => '小结信息。', 'type' => 'string', 'example' => '{'."\n"
                                            .'    "_sys_field_config": ['."\n"
                                            .'        {'."\n"
                                            .'            "Array": false,'."\n"
                                            .'            "Required": true,'."\n"
                                            .'            "DisplayName": "主题",'."\n"
                                            .'            "Attributes": "{}",'."\n"
                                            .'            "DataType": "TEXT",'."\n"
                                            .'            "EditorType": "TEXT",'."\n"
                                            .'            "MaxLength": 30,'."\n"
                                            .'            "System": true,'."\n"
                                            .'            "Name": "summaryTitle"'."\n"
                                            .'        },'."\n"
                                            .'        {'."\n"
                                            .'            "Array": false,'."\n"
                                            .'            "DisplayName": "小结",'."\n"
                                            .'            "Attributes": "{}",'."\n"
                                            .'            "DataType": "TEXT",'."\n"
                                            .'            "EditorType": "TEXTAREA",'."\n"
                                            .'            "MaxLength": 1000,'."\n"
                                            .'            "System": true,'."\n"
                                            .'            "Name": "summaryContent"'."\n"
                                            .'        },'."\n"
                                            .'        {'."\n"
                                            .'            "Array": true,'."\n"
                                            .'            "DisplayName": "标签",'."\n"
                                            .'            "Attributes": "{}",'."\n"
                                            .'            "DataType": "TEXT",'."\n"
                                            .'            "EditorType": "SELECT",'."\n"
                                            .'            "System": true,'."\n"
                                            .'            "Name": "keywords"'."\n"
                                            .'        }'."\n"
                                            .'    ],'."\n"
                                            .'    "summaryContent": "小结内容",'."\n"
                                            .'    "creator": "creator@ccc-test",'."\n"
                                            .'    "bizType": "Summary",'."\n"
                                            .'    "keywords": ['."\n"
                                            .'        "标签1"'."\n"
                                            .'    ],'."\n"
                                            .'    "source": "Console",'."\n"
                                            .'    "summaryTitle": "测试会话小结",'."\n"
                                            .'    "instanceId": "ccc-test",'."\n"
                                            .'    "externalInput": "{\\"summaryTitle\\":\\"测试会话小结\\",\\"summaryContent\\":\\"小结内容\\",\\"keywords\\":[\\"标签1\\"],\\"_sys_field_config\\":[{\\"DisplayName\\":\\"主题\\",\\"Name\\":\\"summaryTitle\\",\\"Required\\":true,\\"EditorType\\":\\"TEXT\\",\\"Array\\":false,\\"DataType\\":\\"TEXT\\",\\"System\\":true,\\"MaxLength\\":30,\\"Attributes\\":\\"{}\\"},{\\"DisplayName\\":\\"小结\\",\\"Name\\":\\"summaryContent\\",\\"EditorType\\":\\"TEXTAREA\\",\\"Array\\":false,\\"DataType\\":\\"TEXT\\",\\"System\\":true,\\"MaxLength\\":1000,\\"Attributes\\":\\"{}\\"},{\\"DisplayName\\":\\"标签\\",\\"Name\\":\\"keywords\\",\\"EditorType\\":\\"SELECT\\",\\"Array\\":true,\\"DataType\\":\\"TEXT\\",\\"System\\":true,\\"Attributes\\":\\"{}\\"}]}",'."\n"
                                            .'    "templateName": "Summary-Ticket",'."\n"
                                            .'    "bizId": "job-544789******759424",'."\n"
                                            .'    "ticketStartTime": 1723449513735,'."\n"
                                            .'    "ticketId": "ac0dd304-****-****-****-4a90010f0d38",'."\n"
                                            .'    "definitionId": "Summary-Ticket:2:6881f43a-****-11ee-*****-6eb35a90a7a6"'."\n"
                                            .'}'],
                                        'CreatedTime' => ['title' => '创建时间', 'description' => '创建时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '1723449513735'],
                                        'Creator' => ['title' => '创建人', 'description' => '创建人。', 'type' => 'string', 'example' => 'creator@ccc-test'],
                                        'Editor' => ['description' => '编辑人。', 'type' => 'string', 'example' => 'editor@ccc-test'],
                                    ],
                                    'description' => '',
                                ],
                            ],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '932579BC-811A-503D-B322-4C2E57087CAA'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '错误信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": [\\n    {\\n      \\"TicketId\\": \\"ac0dd304-****-****-****-4a90010f0d38\\",\\n      \\"ContactId\\": \\"job-544789******759424\\",\\n      \\"Context\\": \\"{\\\\n    \\\\\\"_sys_field_config\\\\\\": [\\\\n        {\\\\n            \\\\\\"Array\\\\\\": false,\\\\n            \\\\\\"Required\\\\\\": true,\\\\n            \\\\\\"DisplayName\\\\\\": \\\\\\"主题\\\\\\",\\\\n            \\\\\\"Attributes\\\\\\": \\\\\\"{}\\\\\\",\\\\n            \\\\\\"DataType\\\\\\": \\\\\\"TEXT\\\\\\",\\\\n            \\\\\\"EditorType\\\\\\": \\\\\\"TEXT\\\\\\",\\\\n            \\\\\\"MaxLength\\\\\\": 30,\\\\n            \\\\\\"System\\\\\\": true,\\\\n            \\\\\\"Name\\\\\\": \\\\\\"summaryTitle\\\\\\"\\\\n        },\\\\n        {\\\\n            \\\\\\"Array\\\\\\": false,\\\\n            \\\\\\"DisplayName\\\\\\": \\\\\\"小结\\\\\\",\\\\n            \\\\\\"Attributes\\\\\\": \\\\\\"{}\\\\\\",\\\\n            \\\\\\"DataType\\\\\\": \\\\\\"TEXT\\\\\\",\\\\n            \\\\\\"EditorType\\\\\\": \\\\\\"TEXTAREA\\\\\\",\\\\n            \\\\\\"MaxLength\\\\\\": 1000,\\\\n            \\\\\\"System\\\\\\": true,\\\\n            \\\\\\"Name\\\\\\": \\\\\\"summaryContent\\\\\\"\\\\n        },\\\\n        {\\\\n            \\\\\\"Array\\\\\\": true,\\\\n            \\\\\\"DisplayName\\\\\\": \\\\\\"标签\\\\\\",\\\\n            \\\\\\"Attributes\\\\\\": \\\\\\"{}\\\\\\",\\\\n            \\\\\\"DataType\\\\\\": \\\\\\"TEXT\\\\\\",\\\\n            \\\\\\"EditorType\\\\\\": \\\\\\"SELECT\\\\\\",\\\\n            \\\\\\"System\\\\\\": true,\\\\n            \\\\\\"Name\\\\\\": \\\\\\"keywords\\\\\\"\\\\n        }\\\\n    ],\\\\n    \\\\\\"summaryContent\\\\\\": \\\\\\"小结内容\\\\\\",\\\\n    \\\\\\"creator\\\\\\": \\\\\\"creator@ccc-test\\\\\\",\\\\n    \\\\\\"bizType\\\\\\": \\\\\\"Summary\\\\\\",\\\\n    \\\\\\"keywords\\\\\\": [\\\\n        \\\\\\"标签1\\\\\\"\\\\n    ],\\\\n    \\\\\\"source\\\\\\": \\\\\\"Console\\\\\\",\\\\n    \\\\\\"summaryTitle\\\\\\": \\\\\\"测试会话小结\\\\\\",\\\\n    \\\\\\"instanceId\\\\\\": \\\\\\"ccc-test\\\\\\",\\\\n    \\\\\\"externalInput\\\\\\": \\\\\\"{\\\\\\\\\\\\\\"summaryTitle\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"测试会话小结\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"summaryContent\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"小结内容\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"keywords\\\\\\\\\\\\\\":[\\\\\\\\\\\\\\"标签1\\\\\\\\\\\\\\"],\\\\\\\\\\\\\\"_sys_field_config\\\\\\\\\\\\\\":[{\\\\\\\\\\\\\\"DisplayName\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"主题\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"Name\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"summaryTitle\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"Required\\\\\\\\\\\\\\":true,\\\\\\\\\\\\\\"EditorType\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"TEXT\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"Array\\\\\\\\\\\\\\":false,\\\\\\\\\\\\\\"DataType\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"TEXT\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"System\\\\\\\\\\\\\\":true,\\\\\\\\\\\\\\"MaxLength\\\\\\\\\\\\\\":30,\\\\\\\\\\\\\\"Attributes\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"{}\\\\\\\\\\\\\\"},{\\\\\\\\\\\\\\"DisplayName\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"小结\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"Name\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"summaryContent\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"EditorType\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"TEXTAREA\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"Array\\\\\\\\\\\\\\":false,\\\\\\\\\\\\\\"DataType\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"TEXT\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"System\\\\\\\\\\\\\\":true,\\\\\\\\\\\\\\"MaxLength\\\\\\\\\\\\\\":1000,\\\\\\\\\\\\\\"Attributes\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"{}\\\\\\\\\\\\\\"},{\\\\\\\\\\\\\\"DisplayName\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"标签\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"Name\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"keywords\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"EditorType\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"SELECT\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"Array\\\\\\\\\\\\\\":true,\\\\\\\\\\\\\\"DataType\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"TEXT\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"System\\\\\\\\\\\\\\":true,\\\\\\\\\\\\\\"Attributes\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"{}\\\\\\\\\\\\\\"}]}\\\\\\",\\\\n    \\\\\\"templateName\\\\\\": \\\\\\"Summary-Ticket\\\\\\",\\\\n    \\\\\\"bizId\\\\\\": \\\\\\"job-544789******759424\\\\\\",\\\\n    \\\\\\"ticketStartTime\\\\\\": 1723449513735,\\\\n    \\\\\\"ticketId\\\\\\": \\\\\\"ac0dd304-****-****-****-4a90010f0d38\\\\\\",\\\\n    \\\\\\"definitionId\\\\\\": \\\\\\"Summary-Ticket:2:6881f43a-****-11ee-*****-6eb35a90a7a6\\\\\\"\\\\n}\\",\\n      \\"CreatedTime\\": 1723449513735,\\n      \\"Creator\\": \\"creator@ccc-test\\",\\n      \\"Editor\\": \\"editor@ccc-test\\"\\n    }\\n  ],\\n  \\"RequestId\\": \\"932579BC-811A-503D-B322-4C2E57087CAA\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '获取会话小结',
            'summary' => '使用ListCallSummaries接口获取会话小结。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ListCallTags' => [
            'summary' => '调用ListCallTags获取指定实例下的所有号码标签。',
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '10'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => 'Schema of Response',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。'."\n"
                                ."\n", 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'List' => [
                                        'description' => '号码标签列表。'."\n"
                                            ."\n",
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '号码标签。',
                                            'type' => 'object',
                                            'properties' => [
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'TagName' => ['description' => '号码标签名称。', 'type' => 'string', 'example' => 'TagA'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => '该参数不能为null值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.DB', 'errorMessage' => 'An internal DB service error occurred. %s', 'description' => '内部数据服务错误。'],
                ],
            ],
            'title' => '获取号码标签列表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2022-02-24T13:00:36.000Z', 'description' => 'OpenAPI 下线'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListCallTags'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 10,\\n    \\"List\\": [\\n      {\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"TagName\\": \\"TagA\\"\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <TotalCount>1</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <TagName>TagA</TagName>\\n        <InstanceId>ccc-test</InstanceId>\\n    </List>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListCampaignTrendingReport' => [
            'methods' => ['get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccQFUGXR'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['title' => '实例ID', 'description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'CampaignId',
                    'in' => 'query',
                    'schema' => ['title' => '活动ID', 'description' => '预测式外呼活动ID。', 'type' => 'string', 'required' => true, 'example' => '6badb397-a8b5-40b6-21019d382a09'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['title' => '开始时间', 'description' => '开始时间，非必填，默认为预测式外呼活动的开始时间。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '2021-10-14 00:00:00'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['title' => '结束时间', 'description' => '结束时间，非必填，默认为预测式外呼活动的结束时间。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '2021-10-14 20:59:59'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => 'Schema of Response',
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '6CCEF32F-8614-535F-A1D9-D85B8C0DC4F0'],
                            'Data' => [
                                'description' => '统计打点数据列表。',
                                'type' => 'array',
                                'items' => [
                                    'description' => '统计打点数据。',
                                    'type' => 'object',
                                    'properties' => [
                                        'Datetime' => ['description' => '分段统计的打点时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1634037840000'],
                                        'Concurrency' => ['description' => '呼叫并发量，即同时在外呼的通话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                        'TalkAgents' => ['description' => '已废弃，请参考TalkAgents。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                        'ReadyAgents' => ['description' => '空闲坐席数。', 'type' => 'integer', 'format' => 'int64', 'example' => '2'],
                                        'WorkAgents' => ['description' => '已废弃，请参考WorkingAgents。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                        'LoggedInAgents' => ['description' => '上线的坐席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '2'],
                                        'BreakAgents' => ['description' => '小休坐席数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                        'StatsTime' => ['description' => '统计打点时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1604639129000'],
                                        'TalkingAgents' => ['description' => '处于通话状态的坐席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '4'],
                                        'WorkingAgents' => ['description' => '处于话后处理状态的坐席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                        'BreakingAgents' => ['description' => '处于小休状态的坐席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                        'OutboundScenarioReadyAgents' => ['description' => '处于仅外呼模式且在空闲状态的坐席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                        'OutboundScenarioBreakingAgents' => ['description' => '处于仅外呼模式且在小休状态的坐席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '2'],
                                        'OutboundScenarioTalkingAgents' => ['description' => '处于仅外呼模式且在通话中状态的坐席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                        'OutboundScenarioWorkingAgents' => ['description' => '处于仅外呼模式且在话后处理状态的坐席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '2'],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'title' => '获取预测式外呼活动趋势报表',
            'summary' => '获取指定实例下指定ID对应的预测式外呼活动的趋势报表。',
            'changeSet' => [
                ['createdAt' => '2023-11-22T01:05:27.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListCampaignTrendingReport'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"6CCEF32F-8614-535F-A1D9-D85B8C0DC4F0\\",\\n  \\"Data\\": [\\n    {\\n      \\"Datetime\\": 1634037840000,\\n      \\"Concurrency\\": 1,\\n      \\"TalkAgents\\": 0,\\n      \\"ReadyAgents\\": 2,\\n      \\"WorkAgents\\": 0,\\n      \\"LoggedInAgents\\": 2,\\n      \\"BreakAgents\\": 0,\\n      \\"StatsTime\\": 1604639129000,\\n      \\"TalkingAgents\\": 4,\\n      \\"WorkingAgents\\": 0,\\n      \\"BreakingAgents\\": 1,\\n      \\"OutboundScenarioReadyAgents\\": 1,\\n      \\"OutboundScenarioBreakingAgents\\": 2,\\n      \\"OutboundScenarioTalkingAgents\\": 1,\\n      \\"OutboundScenarioWorkingAgents\\": 2\\n    }\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<ListCampaignTrendingReportResponse>\\n    <Code>OK</Code>\\n    <HttpStatusCode>200</HttpStatusCode>\\n    <Message>无</Message>\\n    <RequestId>6CCEF32F-8614-535F-A1D9-D85B8C0DC4F0</RequestId>\\n    <Data>\\n        <Datetime>1634037840000</Datetime>\\n        <Concurrency>1</Concurrency>\\n        <TalkAgents>0</TalkAgents>\\n        <ReadyAgents>2</ReadyAgents>\\n        <WorkAgents>0</WorkAgents>\\n        <LoggedInAgents>2</LoggedInAgents>\\n        <BreakAgents>0</BreakAgents>\\n    </Data>\\n</ListCampaignTrendingReportResponse>","errorExample":""}]',
        ],
        'ListCampaigns' => [
            'summary' => '调用ListCampaigns获取指定实例下的预测式外呼活动列表。',
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'list',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccQFUGXR'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'State',
                    'in' => 'query',
                    'schema' => [
                        'description' => '按预测式外呼活动状态过滤，非必填，默认为空。'."\n",
                        'type' => 'string',
                        'required' => false,
                        'enumValueTitles' => ['Draft' => '草稿', 'Completed' => '已完成', 'Executing' => '执行中', 'Pending' => '待执行', 'Aborted' => '已终止', 'Paused' => 'Paused'],
                        'example' => 'Draft',
                    ],
                ],
                [
                    'name' => 'Name',
                    'in' => 'query',
                    'schema' => ['description' => '按预测式外呼活动名称过滤，不支持模糊匹配，非必填，默认为空，表示不过滤。', 'type' => 'string', 'required' => false, 'example' => 'test-campaign'],
                ],
                [
                    'name' => 'PlanedStartTimeFrom',
                    'in' => 'query',
                    'schema' => ['description' => '外呼活动计划开始时间，非必填，默认查询所有时间范围。', 'type' => 'string', 'required' => false, 'example' => '1780243200000'],
                ],
                [
                    'name' => 'PlanedStartTimeTo',
                    'in' => 'query',
                    'schema' => ['description' => '外呼活动计划结束时间，非必填，默认查询所有时间范围。', 'type' => 'string', 'required' => false, 'example' => '1781798399000'],
                ],
                [
                    'name' => 'ActualStartTimeFrom',
                    'in' => 'query',
                    'schema' => ['description' => '外呼活动实际开始时间，非必填，默认查询所有时间范围。', 'type' => 'string', 'required' => false, 'example' => '1780329600000'],
                ],
                [
                    'name' => 'ActualStartTimeTo',
                    'in' => 'query',
                    'schema' => ['description' => '外呼活动实际结束时间，非必填，默认查询所有时间范围。', 'type' => 'string', 'required' => false, 'example' => '1781625600000'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'example' => '10'],
                ],
                [
                    'name' => 'QueueId',
                    'in' => 'query',
                    'schema' => ['description' => '按技能组ID过滤，非必填，默认为空，表示不过滤。', 'type' => 'string', 'required' => false, 'example' => 'skillgroup@ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => 'Schema of Response',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '6CCEF32F-8614-535F-A1D9-D85B8C0DC4F0'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int64', 'example' => '200'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'List' => [
                                        'description' => '预测式外呼活动列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '预测式外呼活动信息。',
                                            'type' => 'object',
                                            'properties' => [
                                                'ActualEndTime' => ['description' => '预测式外呼活动实际结束时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1634008800000'],
                                                'ActualStartTime' => ['description' => '预测式外呼活动实际开始时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1634000460000'],
                                                'CasesAborted' => ['description' => '预测式外呼活动的止呼数量，止呼指取消呼叫联系人。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CasesUncompleted' => ['description' => '预测式外呼活动的未完成数量，未完成指未接通且未达到最大重试次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CasesConnected' => ['description' => '预测式外呼活动的接通数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '40'],
                                                'MaxAttemptCount' => ['description' => '预测式外呼活动的最大尝试次数，表示当活动的号码呼叫失败时，最多重呼几次。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                'MinAttemptInterval' => ['description' => '预测式外呼活动的最小重呼间隔，表示失败重呼时的最小间隔，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                'Name' => ['description' => '预测式外呼活动名称。', 'type' => 'string', 'example' => 'test-campaign'],
                                                'PlanedEndTime' => ['description' => '预测式外呼活动计划结束时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1634054400000'],
                                                'PlanedStartTime' => ['description' => '预测式外呼活动计划开始时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1633968000000'],
                                                'QueueName' => ['description' => '技能组名称。', 'type' => 'string', 'example' => '测试技能组'],
                                                'TotalCases' => ['description' => '号码总数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'State' => [
                                                    'title' => 'state',
                                                    'description' => '预测式外呼活动状态。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['Draft' => '草稿', 'Completed' => '已完成', 'Executing' => '执行中', 'Pending' => '待执行', 'Aborted' => '已终止', 'Paused' => '已暂停'],
                                                    'example' => 'Completed',
                                                ],
                                                'CampaignId' => ['title' => 'id', 'description' => '预测式外呼活动ID。', 'type' => 'string', 'example' => '6badb397-a8b5-40b6-21019d382a09'],
                                                'StrategyType' => [
                                                    'description' => '预测式外呼活动的策略模式。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['PACING' => '固定比例外呼，外呼数量=空闲坐席*比例。', 'PID' => '系统基于PID控制策略，自动调整外呼电话数量。'],
                                                    'example' => 'PACING',
                                                ],
                                                'StrategyParameters' => ['description' => '预测式外呼活动的策略参数，PID策略下的格式参数示例：{"abandonRate":"5","historicalConnectedRate":"35"}，PACING策略下的格式参数示例：{"ratio":1}。abandonRate表示期望呼损率，historicalConnectedRate表示历史参考接通率，ratio表示固定外呼比例。', 'type' => 'string', 'example' => '{"ratio":1}'],
                                                'QueueId' => ['description' => '关联的技能组ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                'Simulation' => ['description' => '是否为模拟活动。', 'type' => 'boolean', 'example' => 'false'],
                                                'CompletionRate' => ['description' => '完成率，参数已废弃，可以使用(TotalCases-CasesUnCompleted) / TotalCases计算得出', 'type' => 'number', 'format' => 'float', 'example' => '无'],
                                                'ContactFlowId' => ['description' => '号码关联的IVR联系流ID。', 'type' => 'string', 'example' => 'a3fb6c62-9b49-4942-ae5b-cf2abd4123ek'],
                                            ],
                                        ],
                                    ],
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int64', 'example' => '10'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                ],
                            ],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Success' => ['description' => '是否成功。', 'type' => 'boolean', 'example' => 'true'],
                        ],
                    ],
                ],
            ],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"RequestId\\": \\"6CCEF32F-8614-535F-A1D9-D85B8C0DC4F0\\",\\n  \\"Message\\": \\"无\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Data\\": {\\n    \\"List\\": [\\n      {\\n        \\"ActualEndTime\\": 1634008800000,\\n        \\"ActualStartTime\\": 1634000460000,\\n        \\"CasesAborted\\": 0,\\n        \\"CasesUncompleted\\": 0,\\n        \\"CasesConnected\\": 40,\\n        \\"MaxAttemptCount\\": 1,\\n        \\"MinAttemptInterval\\": 1,\\n        \\"Name\\": \\"test-campaign\\",\\n        \\"PlanedEndTime\\": 1634054400000,\\n        \\"PlanedStartTime\\": 1633968000000,\\n        \\"QueueName\\": \\"测试技能组\\",\\n        \\"TotalCases\\": 100,\\n        \\"State\\": \\"Completed\\",\\n        \\"CampaignId\\": \\"6badb397-a8b5-40b6-21019d382a09\\",\\n        \\"StrategyType\\": \\"PACING\\",\\n        \\"StrategyParameters\\": \\"{\\\\\\"ratio\\\\\\":1}\\",\\n        \\"QueueId\\": \\"skillgroup@ccc-test\\",\\n        \\"Simulation\\": false,\\n        \\"CompletionRate\\": 0,\\n        \\"ContactFlowId\\": \\"a3fb6c62-9b49-4942-ae5b-cf2abd4123ek\\"\\n      }\\n    ],\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 1\\n  },\\n  \\"Code\\": \\"OK\\",\\n  \\"Success\\": true\\n}","errorExample":""},{"type":"xml","example":"<ListCampaignsResponse>\\n    <RequestId>6CCEF32F-8614-535F-A1D9-D85B8C0DC4F0</RequestId>\\n    <Message>无</Message>\\n    <HttpStatusCode>200</HttpStatusCode>\\n    <Data>\\n        <List>\\n            <ActualEndTime>1634008800000</ActualEndTime>\\n            <ActualStartTime>1634000460000</ActualStartTime>\\n            <CasesAborted>0</CasesAborted>\\n            <CasesUncompleted>0</CasesUncompleted>\\n            <CasesConnected>40</CasesConnected>\\n            <CompletedRate>100</CompletedRate>\\n            <MaxAttemptCount>1</MaxAttemptCount>\\n            <MinAttemptInterval>1</MinAttemptInterval>\\n            <Name>test-campalgn</Name>\\n            <PlanedEndTime>1634054400000</PlanedEndTime>\\n            <PlanedStartTime>1633968000000</PlanedStartTime>\\n            <QueueName>默认技能组</QueueName>\\n            <TotalCases>100</TotalCases>\\n            <State>Completed</State>\\n            <CampaignId>6badb397-a8b5-40b6-21019d382a09</CampaignId>\\n            <StrategyType>PACING</StrategyType>\\n            <StrategyParameters>{\\"ratio\\":1}</StrategyParameters>\\n            <QueueId>skg-default@report-test-2</QueueId>\\n            <Simulation>false</Simulation>\\n        </List>\\n        <PageNumber>1</PageNumber>\\n        <PageSize>10</PageSize>\\n        <TotalCount>1</TotalCount>\\n    </Data>\\n    <Code>OK</Code>\\n    <Success>true</Success>\\n</ListCampaignsResponse>","errorExample":""}]',
            'title' => '获取预测式外呼活动列表',
            'changeSet' => [
                ['createdAt' => '2024-06-06T11:38:12.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2023-11-17T01:12:02.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListCampaigns'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ListCases' => [
            'summary' => '调用ListCases获取指定实例下指定ID对应的预测式外呼活动的外呼名单执行详情列表。',
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccQFUGXR'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'CampaignId',
                    'in' => 'query',
                    'schema' => ['description' => '预测式外呼活动ID。', 'type' => 'string', 'required' => true, 'example' => '6badb397-a8b5-40b6-21019d382a09'],
                ],
                [
                    'name' => 'PhoneNumber',
                    'in' => 'query',
                    'schema' => ['description' => '按电话号码过滤，不支持模糊匹配，非必填，默认为空。', 'type' => 'string', 'required' => false, 'example' => '无'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'example' => '100'],
                ],
                [
                    'name' => 'State',
                    'in' => 'query',
                    'schema' => ['description' => 'Pending（待拨打）  '."\n"
                        .'Executing（拨打中）   '."\n"
                        .'Connected（联系成功）  '."\n"
                        .'Failed（联系失败）  '."\n"
                        .'Aborted（止呼, 取消呼叫）  '."\n"
                        .'Forbidden（规则禁止呼叫，比如黑名单）', 'type' => 'string', 'required' => false, 'example' => 'Pending'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '7CC6523B-0E51-1B62-8DA5-6A9831CAE316'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int64', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Data' => [
                                'title' => 'data',
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                    'List' => [
                                        'description' => '联系人名单执行详情列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '联系人名单执行详情。',
                                            'type' => 'object',
                                            'properties' => [
                                                'AbandonType' => [
                                                    'description' => '通话被放弃的类型，即未成功接通的原因。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['NA' => '未放弃', 'IVR' => 'IVR交互阶段', 'Ringing' => '坐席振铃阶段', 'Queuing' => '排队阶段'],
                                                    'example' => 'NA',
                                                ],
                                                'AttemptCount' => ['description' => '已尝试次数，对该联系人的总呼叫次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                'FailureReason' => [
                                                    'description' => '外呼失败原因。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => [
                                                        'AbandonedInQueue' => '排队放弃', 'AbandonedInRing' => '振铃放弃', 'AbandonedInIVR' => 'IVR放弃', 'NoAnswer' => '客户未接', 'QueuingTimeout' => '排队超时', 'Reject' => '客户拒接', 'Voicemail' => '转语音邮箱', 'QueuingFailed' => '转人工失败', 'QueuingOverflow' => '排队溢出', 'AbandonedInVoiceNavigator' => '智能导航中放弃',
                                                        'IVRException' => 'IVR异常', 'ForwardToOutsideNumber' => '转外线',
                                                    ],
                                                    'example' => '无',
                                                ],
                                                'PhoneNumber' => ['description' => '电话号码。', 'type' => 'string', 'example' => '1888888****'],
                                                'State' => [
                                                    'description' => '状态。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['Connected' => '联系成功', 'Failed' => '联系失败', 'Executing' => '拨打中', 'Pending' => '待拨打', 'Aborted' => '已止呼'],
                                                    'example' => 'Connected',
                                                ],
                                                'CaseId' => ['description' => '系统生成的联系人ID，客户无需关心。', 'type' => 'string', 'example' => '60ecb1a2-4480-4d01-bede-c5b7655bfadf'],
                                                'CustomVariables' => ['description' => '客户自定义变量，格式为JSON对象，对象最多包含10个属性，每个属性的名称和值均由客户自定义，客户在创建预测式外呼活动时可以设置。', 'type' => 'string', 'example' => '{"name":"yy","客戶标签":"tag-yy"}'],
                                                'AbandonPhase' => ['description' => '通话被放弃的阶段。  '."\n"
                                                    .' -  IVR（IVR交互阶段）  '."\n"
                                                    .' - Queuing（排队阶段）  '."\n"
                                                    .' - Ringing（坐席振铃阶段）', 'type' => 'string', 'example' => 'Ringing'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'title' => '获取预测式外呼名单列表',
            'changeSet' => [
                ['createdAt' => '2023-11-22T01:05:27.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListCases'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"RequestId\\": \\"7CC6523B-0E51-1B62-8DA5-6A9831CAE316\\",\\n  \\"Message\\": \\"无\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 100,\\n    \\"TotalCount\\": 1,\\n    \\"List\\": [\\n      {\\n        \\"AbandonType\\": \\"NA\\",\\n        \\"AttemptCount\\": 1,\\n        \\"FailureReason\\": \\"无\\",\\n        \\"PhoneNumber\\": \\"1888888****\\",\\n        \\"State\\": \\"Connected\\",\\n        \\"CaseId\\": \\"60ecb1a2-4480-4d01-bede-c5b7655bfadf\\",\\n        \\"CustomVariables\\": \\"{\\\\\\"name\\\\\\":\\\\\\"yy\\\\\\",\\\\\\"客戶标签\\\\\\":\\\\\\"tag-yy\\\\\\"}\\",\\n        \\"AbandonPhase\\": \\"Ringing\\"\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<ListCasesResponse>\\n    <RequestId>7CC6523B-0E51-1B62-8DA5-6A9831CAE316</RequestId>\\n    <Message>无</Message>\\n    <HttpStatusCode>200</HttpStatusCode>\\n    <Data>\\n        <List>\\n            <AbandonType>NA</AbandonType>\\n            <AttemptCount>1</AttemptCount>\\n            <ExpandInfo>待删除</ExpandInfo>\\n            <FailureReason>无</FailureReason>\\n            <PhoneNumber>18888888888</PhoneNumber>\\n            <State>Connected</State>\\n            <CaseId>60ecb1a2-4480-4d01-bede-c5b7655bfadf</CaseId>\\n            <CustomVariables>{\\"name\\":\\"yy\\",\\"客戶标签\\":\\"tag-yy\\"}</CustomVariables>\\n        </List>\\n        <PageNumber>1</PageNumber>\\n        <PageSize>100</PageSize>\\n        <TotalCount>1</TotalCount>\\n    </Data>\\n    <Code>OK</Code>\\n    <Success>true</Success>\\n</ListCasesResponse>","errorExample":""}]',
        ],
        'ListCategories' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => ['operationType' => 'list'],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'Type',
                    'in' => 'query',
                    'schema' => [
                        'description' => '类目类别。',
                        'type' => 'string',
                        'required' => false,
                        'enumValueTitles' => ['Ticket' => 'Ticket'],
                        'example' => 'Ticket',
                    ],
                ],
                [
                    'name' => 'CategoryId',
                    'in' => 'query',
                    'schema' => ['description' => '工单类目ID。指定类目ID，返回对应ID的子类目信息，不指定返回实例下类目的信息。', 'type' => 'string', 'required' => false, 'example' => '43c2671b-***-***-86d0-6bd187905cc8'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'ListCategoriesResponse',
                        'description' => 'ListCategoriesResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => ['description' => '数据。类目节点信息，JSON字符传形式。', 'type' => 'string', 'example' => '[{\\"categoryId\\":\\"43c2671b-8939-4223-****-6bd187905cc8\\",\\"childCategoryList\\":[{\\"categoryId\\":\\"120816ad-4392-4edf-****-6d053d5cfa5a\\",\\"childCategoryList\\":[],\\"deleted\\":0,\\"editor\\":\\"283277706217028904\\",\\"editorName\\":\\"283277706217028904\\",\\"instanceId\\":\\"cccV2-kmz\\",\\"itemCount\\":0,\\"level\\":2,\\"name\\":\\"客户反馈\\",\\"parentCategoryId\\":\\"43c2671b-8939-****-86d0-6bd187905cc8\\",\\"type\\":\\"Ticket\\"}],\\"deleted\\":0,\\"editor\\":\\"283277706217028904\\",\\"editorName\\":\\"283277706217028904\\",\\"instanceId\\":\\"cccV2-kmz\\",\\"itemCount\\":10,\\"level\\":1,\\"name\\":\\"测试一01类目\\",\\"type\\":\\"Ticket\\"},{\\"categoryId\\":\\"4948fcd0-2972-****-81c6-1a00927e1802\\",\\"childCategoryList\\":[],\\"deleted\\":0,\\"editor\\":\\"283277706217028904\\",\\"editorName\\":\\"283277706217028904\\",\\"instanceId\\":\\"cccV2-kmz\\",\\"itemCount\\":0,\\"level\\":1,\\"name\\":\\"生产环境验证\\",\\"type\\":\\"Ticket\\"},{\\"categoryId\\":\\"c426bd7f-9661-47c3-****-2508f1a32f66\\",\\"childCategoryList\\":[],\\"deleted\\":0,\\"editor\\":\\"269801834095770945\\",\\"editorName\\":\\"269801834095770945\\",\\"instanceId\\":\\"cccV2-kmz\\",\\"itemCount\\":4,\\"level\\":1,\\"name\\":\\"测试环境测试\\",\\"type\\":\\"Ticket\\"}]'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": \\"[{\\\\\\\\\\\\\\"categoryId\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"43c2671b-8939-4223-****-6bd187905cc8\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"childCategoryList\\\\\\\\\\\\\\":[{\\\\\\\\\\\\\\"categoryId\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"120816ad-4392-4edf-****-6d053d5cfa5a\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"childCategoryList\\\\\\\\\\\\\\":[],\\\\\\\\\\\\\\"deleted\\\\\\\\\\\\\\":0,\\\\\\\\\\\\\\"editor\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"283277706217028904\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"editorName\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"283277706217028904\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"instanceId\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"cccV2-kmz\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"itemCount\\\\\\\\\\\\\\":0,\\\\\\\\\\\\\\"level\\\\\\\\\\\\\\":2,\\\\\\\\\\\\\\"name\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"客户反馈\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"parentCategoryId\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"43c2671b-8939-****-86d0-6bd187905cc8\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"type\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"Ticket\\\\\\\\\\\\\\"}],\\\\\\\\\\\\\\"deleted\\\\\\\\\\\\\\":0,\\\\\\\\\\\\\\"editor\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"283277706217028904\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"editorName\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"283277706217028904\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"instanceId\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"cccV2-kmz\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"itemCount\\\\\\\\\\\\\\":10,\\\\\\\\\\\\\\"level\\\\\\\\\\\\\\":1,\\\\\\\\\\\\\\"name\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"测试一01类目\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"type\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"Ticket\\\\\\\\\\\\\\"},{\\\\\\\\\\\\\\"categoryId\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"4948fcd0-2972-****-81c6-1a00927e1802\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"childCategoryList\\\\\\\\\\\\\\":[],\\\\\\\\\\\\\\"deleted\\\\\\\\\\\\\\":0,\\\\\\\\\\\\\\"editor\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"283277706217028904\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"editorName\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"283277706217028904\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"instanceId\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"cccV2-kmz\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"itemCount\\\\\\\\\\\\\\":0,\\\\\\\\\\\\\\"level\\\\\\\\\\\\\\":1,\\\\\\\\\\\\\\"name\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"生产环境验证\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"type\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"Ticket\\\\\\\\\\\\\\"},{\\\\\\\\\\\\\\"categoryId\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"c426bd7f-9661-47c3-****-2508f1a32f66\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"childCategoryList\\\\\\\\\\\\\\":[],\\\\\\\\\\\\\\"deleted\\\\\\\\\\\\\\":0,\\\\\\\\\\\\\\"editor\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"269801834095770945\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"editorName\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"269801834095770945\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"instanceId\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"cccV2-kmz\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"itemCount\\\\\\\\\\\\\\":4,\\\\\\\\\\\\\\"level\\\\\\\\\\\\\\":1,\\\\\\\\\\\\\\"name\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"测试环境测试\\\\\\\\\\\\\\",\\\\\\\\\\\\\\"type\\\\\\\\\\\\\\":\\\\\\\\\\\\\\"Ticket\\\\\\\\\\\\\\"}]\\",\\n  \\"RequestId\\": \\"DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '获取类目',
            'summary' => '使用ListCategories获取类目信息。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ListCommonTicketFields' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => ['operationType' => 'list'],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'GetSchemaResponse',
                        'description' => 'GetSchemaResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                    'Id' => ['description' => 'Schema ID。', 'type' => 'string', 'example' => 'ticketing'],
                                    'Properties' => [
                                        'description' => '字段列表。',
                                        'type' => 'object',
                                        'additionalProperties' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'DisplayName' => ['type' => 'string', 'description' => '显示名称。', 'example' => '姓名'],
                                                'Description' => ['type' => 'string', 'description' => '描述。', 'example' => 'name'],
                                                'Name' => ['type' => 'string', 'description' => '名称。', 'example' => 'name'],
                                                'DataType' => ['type' => 'string', 'example' => 'string', 'description' => '数据类型。'],
                                                'Pattern' => ['type' => 'string', 'example' => '^', 'description' => '正则表达式校验规则。'],
                                                'PatternErrorMessage' => ['type' => 'string', 'example' => '不是有效的email地址', 'description' => '正则表达式校验错误提示信息。'],
                                                'MinLength' => ['type' => 'integer', 'format' => 'int32', 'description' => '最小长度。', 'example' => '1'],
                                                'MaxLength' => ['type' => 'integer', 'format' => 'int32', 'description' => '最大长度。', 'example' => '10'],
                                                'Minimum' => ['type' => 'number', 'format' => 'double', 'description' => '数字最小值。', 'example' => '1'],
                                                'Maximum' => ['type' => 'number', 'format' => 'double', 'example' => '10', 'description' => '数字最大值。'],
                                                'Required' => ['type' => 'boolean', 'description' => '是否必填。', 'example' => 'false'],
                                                'System' => ['type' => 'boolean', 'example' => 'false', 'description' => '是否是系统字段。'],
                                                'Disabled' => ['type' => 'boolean', 'description' => '是否被禁用。', 'example' => 'false'],
                                                'Array' => ['type' => 'boolean', 'description' => '是否是数组。', 'example' => 'false'],
                                                'ReadOnly' => ['type' => 'boolean', 'description' => '是否只读。', 'example' => 'false'],
                                                'EditorType' => ['type' => 'string', 'description' => '编辑器类型。', 'example' => 'textbox'],
                                                'Attributes' => ['type' => 'string', 'description' => '扩展属性。', 'example' => '{}'."\n"],
                                                'DisplayOrder' => ['type' => 'integer', 'format' => 'int32', 'description' => '列表展示顺序。', 'example' => '1'],
                                                'CreatedTime' => ['type' => 'integer', 'format' => 'int64', 'description' => '创建时间。', 'example' => '1703517780627'],
                                                'UpdatedTime' => ['type' => 'integer', 'format' => 'int64', 'example' => '1716211430928', 'description' => '更新时间。'],
                                                'Creator' => ['type' => 'string', 'description' => '创建者。', 'example' => 'creator@ccc-test'],
                                            ],
                                            'description' => '字段。',
                                        ],
                                    ],
                                    'CreatedTime' => ['description' => '创建时间。'."\n", 'type' => 'string', 'example' => '1703517780627'],
                                    'UpdatedTime' => ['description' => '上次修改的时间。', 'type' => 'string', 'example' => '1716211430928'],
                                ],
                            ],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '30C7D235-DDCF-4C7F-A462-5E2598252C2B'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": {\\n    \\"InstanceId\\": \\"ccc-test\\",\\n    \\"Id\\": \\"ticketing\\",\\n    \\"Properties\\": {\\n      \\"key\\": {\\n        \\"DisplayName\\": \\"姓名\\",\\n        \\"Description\\": \\"name\\",\\n        \\"Name\\": \\"name\\",\\n        \\"DataType\\": \\"string\\",\\n        \\"Pattern\\": \\"^\\",\\n        \\"PatternErrorMessage\\": \\"不是有效的email地址\\",\\n        \\"MinLength\\": 1,\\n        \\"MaxLength\\": 10,\\n        \\"Minimum\\": 1,\\n        \\"Maximum\\": 10,\\n        \\"Required\\": false,\\n        \\"System\\": false,\\n        \\"Disabled\\": false,\\n        \\"Array\\": false,\\n        \\"ReadOnly\\": false,\\n        \\"EditorType\\": \\"textbox\\",\\n        \\"Attributes\\": \\"{}\\\\n\\",\\n        \\"DisplayOrder\\": 1,\\n        \\"CreatedTime\\": 1703517780627,\\n        \\"UpdatedTime\\": 1716211430928,\\n        \\"Creator\\": \\"creator@ccc-test\\"\\n      }\\n    },\\n    \\"CreatedTime\\": \\"1703517780627\\",\\n    \\"UpdatedTime\\": \\"1716211430928\\"\\n  },\\n  \\"RequestId\\": \\"30C7D235-DDCF-4C7F-A462-5E2598252C2B\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '获取工单字段定义',
            'summary' => '使用ListCommonTicketFields获取实例下定义的工单字段类型。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ListConfigItems' => [
            'summary' => '调用ListConfigItems获取指定实例下的配置信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccTMAX45'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。'."\n", 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'ObjectId',
                    'in' => 'query',
                    'schema' => ['description' => '配置信息所属的对象的ID，可以是阿里云主账号ID、实例ID、技能组ID、坐席ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'ObjectType',
                    'in' => 'query',
                    'schema' => [
                        'description' => ' 配置信息所属对象的类型。',
                        'type' => 'string',
                        'required' => true,
                        'docRequired' => true,
                        'enumValueTitles' => ['INSTANCE' => '实例级别的配置', 'USER' => '座席自身的配置', 'SKILL_GROUP' => '技能组级别的配置', 'ALIYUN_UID' => '主账号级别的配置'],
                        'example' => 'INSTANCE',
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。'."\n", 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。'."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。'."\n", 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Params' => [
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                                'description' => '',
                            ],
                            'Data' => [
                                'description' => '配置项列表。',
                                'type' => 'array',
                                'items' => [
                                    'description' => '配置项。',
                                    'type' => 'object',
                                    'properties' => [
                                        'ObjectId' => ['description' => '配置信息所属的对象的ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                        'Value' => ['description' => '配置项的值。', 'type' => 'string', 'example' => '100'],
                                        'ObjectType' => ['description' => '配置信息所属对象的类型。', 'type' => 'string', 'example' => 'INSTANCE'],
                                        'InstanceId' => ['description' => '实例ID。'."\n", 'type' => 'string', 'example' => 'ccc-test'],
                                        'Name' => [
                                            'description' => '配置项名称，配置项名称包含系统定义和客户自定义两种，系统定义包括是否允许坐席挂机、是否自动接听、久振未接时长等，这部分配置项名称是固定的，值可以由客户自定义，除此之外，配置项名称也支持客户自定义，客户可以根据需要添加配置项。',
                                            'type' => 'string',
                                            'enumValueTitles' => ['AllowAudioDownload' => '是否允许坐席下载录音，取值：0（不允许）、1（允许）。', 'RecordingStorageSetting' => '实例录音存储配置。', 'AllowChooseSignedSkillGroup' => '坐席上线前是否手动选择签入的技能组，取值：0（自动签入所属的全部技能组）、1（手动选择签入的技能组）。', 'AgentRingingTimeoutSeconds' => '坐席久振未接超时时长配置，取值范围为5-90，单位秒。', 'ShowCalledID' => '坐席来电显示，取值：-1（隐藏全部来电号码）、0（隐藏部分来电号码）、1（显示完整来电号码）。', 'ShowCalleeID' => '坐席外呼显示，取值：-1（隐藏全部外呼号码）、0（隐藏部分外呼号码）、1（显示完整外呼号码）。', 'AllowHangup' => '坐席呼入挂机方式，取值：0（不允许坐席挂机）、1（允许坐席挂机）。', 'AutoAnswerCall' => '坐席接听来电方式，取值：-1（手动接听）、n（振铃n秒后接听）。'],
                                            'example' => 'config-item',
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Enumeration', 'errorMessage' => 'The parameter %s must be one of the value of enumeration %s.', 'description' => '该参数必须为系统限定的枚举值之一。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s may not be null or empty.', 'description' => '该参数不能为null值或为空字符串。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                ],
                403 => [
                    ['errorCode' => 'Permission.Unauthorized', 'errorMessage' => 'You are not authorized to perform this action. %s privileges are required.', 'description' => '您无权执行此操作。 必须具有指定权限。'],
                ],
                [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取配置项列表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListConfigItems'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": [\\n    {\\n      \\"ObjectId\\": \\"ccc-test\\",\\n      \\"Value\\": \\"100\\",\\n      \\"ObjectType\\": \\"INSTANCE\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"Name\\": \\"config-item\\"\\n    }\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <Value>1</Value>\\n    <ObjectType>INSTANCE</ObjectType>\\n    <ObjectId>ccc-test</ObjectId>\\n    <InstanceId>ccc-test</InstanceId>\\n    <Name>test-item</Name>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListContactFlows' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'list',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '10'],
                ],
                [
                    'name' => 'Type',
                    'in' => 'query',
                    'schema' => [
                        'description' => '按IVR流程类型过滤，非必填，默认为空，为空表示不过滤。',
                        'type' => 'string',
                        'required' => false,
                        'enumValueTitles' => ['SURVEY_FLOW' => '满意度流程', 'SUB_FLOW' => '子流程', 'MAIN_FLOW' => '主流程'],
                        'example' => 'MAIN_FLOW',
                    ],
                ],
                [
                    'name' => 'SortOrder',
                    'in' => 'query',
                    'schema' => ['description' => '排序方向。取值范围：'."\n"
                        .'- **ASC**：升序'."\n"
                        .'- **DESC**（默认值）：降序', 'type' => 'string', 'required' => false, 'example' => 'DESC'],
                ],
                [
                    'name' => 'OrderByField',
                    'in' => 'query',
                    'schema' => ['description' => '排序字段。', 'type' => 'string', 'required' => false, 'example' => 'updatedTime'],
                ],
                [
                    'name' => 'SearchPattern',
                    'in' => 'query',
                    'schema' => ['type' => 'string', 'required' => false, 'description' => ''],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'List' => [
                                        'description' => '联系流列表。'."\n"
                                            ."\n",
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'Type' => [
                                                    'description' => 'IVR联系流类型。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['SURVEY_FLOW' => '满意度流程', 'SUB_FLOW' => '子流程', 'MAIN_FLOW' => '主流程'],
                                                    'example' => 'MAIN_FLOW',
                                                ],
                                                'Definition' => ['description' => 'IVR的内容，由后台解析，客户无需关心。', 'type' => 'string', 'example' => '{"activities":[{"type":"INCOMING_CALL","id":"e98f0d47","name":"开始","properties":{"position":{"x":263,"y":164}},"events":[{"event":"complete","next":"2d3ad2c2","edgeId":"41f7dbd0"}],"nodeIndex":0},{"type":"HANGUP","id":"bd4f37e2","name":"挂机","properties":{"position":{"x":765,"y":185}},"events":[{"event":"complete","next":null}],"nodeIndex":999},{"type":"PLAY_SAY","id":"2d3ad2c2","name":"放音","properties":{"say":"您好，欢迎来到云联络中心。","audioResourceId":"","position":{"x":485.5,"y":153.5},"audioType":"tts","audioInterrupt":false},"events":[{"event":"complete","next":"bd4f37e2","edgeId":"e1af4f1f"}],"nodeIndex":1}],"description":""}'],
                                                'DraftId' => ['description' => '草稿ID，当IVR流程处于未发布状态时返回此字段。', 'type' => 'string', 'example' => 'db07c0bb-6b1f-47d2-b37e-2451c617562d'],
                                                'Description' => ['description' => '版本描述。', 'type' => 'string', 'example' => '1.0'],
                                                'UpdatedTime' => ['description' => '上次修改的时间。', 'type' => 'string', 'example' => '2021-03-08 15:34:49.0'],
                                                'Editor' => ['description' => '此草稿的当前编辑者的坐席登录名。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'Published' => ['description' => '是否发布过。', 'type' => 'boolean', 'example' => 'true'],
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'Name' => ['description' => 'IVR联系流名称。', 'type' => 'string', 'example' => '默认流程'],
                                                'ContactFlowId' => ['description' => 'IVR联系流ID。', 'type' => 'string', 'example' => '78128960-bb00-4ddc-8e82-923a8c5bd22d'],
                                                'CreatedTime' => ['description' => '创建时间。', 'type' => 'string', 'example' => '2021-03-05 17:35:45.0'],
                                                'NumberList' => [
                                                    'description' => 'IVR联系流绑定的号码列表。',
                                                    'type' => 'array',
                                                    'items' => ['description' => '号码', 'type' => 'string', 'example' => '400289****'],
                                                ],
                                            ],
                                            'description' => '',
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取联系流列表',
            'summary' => '调用ListContactFlows获取指定实例下的IVR联系流列表。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2025-06-18T03:18:59.000Z', 'description' => '请求参数发生变更'],
                ['createdAt' => '2023-11-06T05:44:49.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListContactFlows'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 1,\\n    \\"List\\": [\\n      {\\n        \\"Type\\": \\"MAIN_FLOW\\",\\n        \\"Definition\\": \\"{\\\\\\"activities\\\\\\":[{\\\\\\"type\\\\\\":\\\\\\"INCOMING_CALL\\\\\\",\\\\\\"id\\\\\\":\\\\\\"e98f0d47\\\\\\",\\\\\\"name\\\\\\":\\\\\\"开始\\\\\\",\\\\\\"properties\\\\\\":{\\\\\\"position\\\\\\":{\\\\\\"x\\\\\\":263,\\\\\\"y\\\\\\":164}},\\\\\\"events\\\\\\":[{\\\\\\"event\\\\\\":\\\\\\"complete\\\\\\",\\\\\\"next\\\\\\":\\\\\\"2d3ad2c2\\\\\\",\\\\\\"edgeId\\\\\\":\\\\\\"41f7dbd0\\\\\\"}],\\\\\\"nodeIndex\\\\\\":0},{\\\\\\"type\\\\\\":\\\\\\"HANGUP\\\\\\",\\\\\\"id\\\\\\":\\\\\\"bd4f37e2\\\\\\",\\\\\\"name\\\\\\":\\\\\\"挂机\\\\\\",\\\\\\"properties\\\\\\":{\\\\\\"position\\\\\\":{\\\\\\"x\\\\\\":765,\\\\\\"y\\\\\\":185}},\\\\\\"events\\\\\\":[{\\\\\\"event\\\\\\":\\\\\\"complete\\\\\\",\\\\\\"next\\\\\\":null}],\\\\\\"nodeIndex\\\\\\":999},{\\\\\\"type\\\\\\":\\\\\\"PLAY_SAY\\\\\\",\\\\\\"id\\\\\\":\\\\\\"2d3ad2c2\\\\\\",\\\\\\"name\\\\\\":\\\\\\"放音\\\\\\",\\\\\\"properties\\\\\\":{\\\\\\"say\\\\\\":\\\\\\"您好，欢迎来到云联络中心。\\\\\\",\\\\\\"audioResourceId\\\\\\":\\\\\\"\\\\\\",\\\\\\"position\\\\\\":{\\\\\\"x\\\\\\":485.5,\\\\\\"y\\\\\\":153.5},\\\\\\"audioType\\\\\\":\\\\\\"tts\\\\\\",\\\\\\"audioInterrupt\\\\\\":false},\\\\\\"events\\\\\\":[{\\\\\\"event\\\\\\":\\\\\\"complete\\\\\\",\\\\\\"next\\\\\\":\\\\\\"bd4f37e2\\\\\\",\\\\\\"edgeId\\\\\\":\\\\\\"e1af4f1f\\\\\\"}],\\\\\\"nodeIndex\\\\\\":1}],\\\\\\"description\\\\\\":\\\\\\"\\\\\\"}\\",\\n        \\"DraftId\\": \\"db07c0bb-6b1f-47d2-b37e-2451c617562d\\",\\n        \\"Description\\": \\"1.0\\",\\n        \\"UpdatedTime\\": \\"2021-03-08 15:34:49.0\\",\\n        \\"Editor\\": \\"ccc-test\\",\\n        \\"Published\\": true,\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"Name\\": \\"默认流程\\",\\n        \\"ContactFlowId\\": \\"78128960-bb00-4ddc-8e82-923a8c5bd22d\\",\\n        \\"CreatedTime\\": \\"2021-03-05 17:35:45.0\\",\\n        \\"NumberList\\": [\\n          \\"400289****\\"\\n        ]\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <TotalCount>1</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <Type>MAIN_FLOW</Type>\\n        <Description>1.0</Description>\\n        <CreatedTime>2021-03-05 17:35:45.0</CreatedTime>\\n        <InstanceId>ccc-test</InstanceId>\\n        <ContactFlowId>78128960-bb00-4ddc-8e82-923a8c5bd22d</ContactFlowId>\\n        <Definition>{\\"activities\\":[{\\"type\\":\\"INCOMING_CALL\\",\\"id\\":\\"e98f0d47\\",\\"name\\":\\"开始\\",\\"properties\\":{\\"position\\":{\\"x\\":263,\\"y\\":164}},\\"events\\":[{\\"event\\":\\"complete\\",\\"next\\":\\"2d3ad2c2\\",\\"edgeId\\":\\"41f7dbd0\\"}],\\"nodeIndex\\":0},{\\"type\\":\\"HANGUP\\",\\"id\\":\\"bd4f37e2\\",\\"name\\":\\"挂机\\",\\"properties\\":{\\"position\\":{\\"x\\":765,\\"y\\":185}},\\"events\\":[{\\"event\\":\\"complete\\",\\"next\\":null}],\\"nodeIndex\\":999},{\\"type\\":\\"PLAY_SAY\\",\\"id\\":\\"2d3ad2c2\\",\\"name\\":\\"放音\\",\\"properties\\":{\\"say\\":\\"您好，欢迎来到阿里云呼叫中心。\\",\\"audioResourceId\\":\\"\\",\\"position\\":{\\"x\\":485.5,\\"y\\":153.5},\\"audioType\\":\\"tts\\",\\"audioInterrupt\\":false},\\"events\\":[{\\"event\\":\\"complete\\",\\"next\\":\\"bd4f37e2\\",\\"edgeId\\":\\"e1af4f1f\\"}],\\"nodeIndex\\":1}],\\"description\\":\\"\\"}</Definition>\\n        <Published>true</Published>\\n        <UpdatedTime>2021-03-08 15:34:49.0</UpdatedTime>\\n        <DraftId>db07c0bb-6b1f-47d2-b37e-2451c617562d</DraftId>\\n        <Editor>ccc-test</Editor>\\n        <Name>测试IVR</Name>\\n        <NumberList>[\\"400xxxx289\\"]</NumberList>\\n    </List>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListCustomCallTagging' => [
            'summary' => '调用ListCustomCallTagging获取指定实例下的呼入号码标记列表。',
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => true,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。'."\n"
                        ."\n", 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '10'],
                ],
                [
                    'name' => 'SearchPattern',
                    'in' => 'query',
                    'schema' => ['description' => '根据号码或描述进行模糊匹配，非必填，默认为空，为空表示不过滤。', 'type' => 'string', 'required' => false, 'docRequired' => false, 'example' => '1312121****'],
                ],
                [
                    'name' => 'CallTagNameList',
                    'in' => 'query',
                    'schema' => ['description' => '按号码标签名称列表过滤，非必填，默认为空，表示不过滤。格式为JSON数组的字符串，数组元素是号码标签名称。', 'type' => 'string', 'required' => false, 'docRequired' => false, 'example' => '["TagA"]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => 'Schema of Response',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。'."\n", 'type' => 'string', 'example' => '无'],
                            'Data' => [
                                'description' => '数据。'."\n",
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总数。'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'List' => [
                                        'description' => '呼入号码标记列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '呼入号码标记信息。',
                                            'type' => 'object',
                                            'properties' => [
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'Number' => ['description' => '呼入号码标记的号码。', 'type' => 'string', 'example' => '1312121****'],
                                                'Description' => ['description' => '呼入号码标记的描述。', 'type' => 'string', 'example' => '王先生'],
                                                'Creator' => ['description' => '创建者。', 'type' => 'string', 'example' => 'agent'],
                                                'UpdateTime' => ['description' => '最后一次更新时间。', 'type' => 'string', 'example' => '2020-07-05 00:00:00.0'],
                                                'CallTagList' => [
                                                    'description' => '号码标签列表。',
                                                    'type' => 'array',
                                                    'items' => [
                                                        'description' => '号码标签信息。',
                                                        'type' => 'object',
                                                        'properties' => [
                                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                            'TagName' => ['description' => '号码标签名称。', 'type' => 'string', 'example' => 'TagA'],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => '该参数不能为null值。'],
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.DB', 'errorMessage' => 'An internal DB service error occurred. %s', 'description' => '内部数据服务错误。'],
                ],
            ],
            'staticInfo' => [
                'substitutions' => ['CCC::2020-07-01::ListCustomCallTaggings'],
            ],
            'title' => '获取呼入号码标记列表',
            'changeSet' => [
                ['createdAt' => '2024-01-29T09:14:13.000Z', 'description' => '请求参数发生变更'],
                ['createdAt' => '2022-02-24T14:31:19.000Z', 'description' => 'OpenAPI 下线'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListCustomCallTagging'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 10,\\n    \\"List\\": [\\n      {\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"Number\\": \\"1312121****\\",\\n        \\"Description\\": \\"王先生\\",\\n        \\"Creator\\": \\"agent\\",\\n        \\"UpdateTime\\": \\"2020-07-05 00:00:00.0\\",\\n        \\"CallTagList\\": [\\n          {\\n            \\"InstanceId\\": \\"ccc-test\\",\\n            \\"TagName\\": \\"TagA\\"\\n          }\\n        ]\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <TotalCount>1</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <Description>TagA</Description>\\n        <Number>083xxxx0011</Number>\\n        <InstanceId>ccc-test</InstanceId>\\n        <UpdateTime>2020-07-05 00:00:00.0</UpdateTime>\\n        <Creator>user-test</Creator>\\n        <CallTagList>\\n            <TagName>TagA</TagName>\\n            <InstanceId>ccc-test</InstanceId>\\n        </CallTagList>\\n    </List>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListDevices' => [
            'summary' => '获取指定实例下指定坐席的设备列表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '设备列表。',
                                'type' => 'array',
                                'items' => [
                                    'description' => '设备信息。',
                                    'type' => 'object',
                                    'properties' => [
                                        'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8032****'],
                                        'Expires' => ['description' => '设备注册过期时间，格式为Unix时间戳，单位毫秒，如果设备过期未重新注册，则会导致设备离线。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609118499750'],
                                        'Contact' => ['description' => '设备地址信息。', 'type' => 'string', 'example' => 'sip:8032****@33.89.XX.XX:64189;transport=tcp;registering_acc=18_134_23_4'],
                                        'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                        'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                        'CallId' => ['description' => '设备发起的注册信令中的Call ID。', 'type' => 'string', 'example' => 'd7b818c3-8d3a-732f-bc9e-1782wa16****'],
                                        'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                        'DeviceType' => ['description' => '设备类型', 'type' => 'string', 'example' => 'CHAT'],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
                403 => [
                    ['errorCode' => 'Permission.User', 'errorMessage' => 'You have no permission to access user(s) %s.', 'description' => '您无权访问这些用户。'],
                ],
                [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取设备列表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-06T05:44:49.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListDevices'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": [\\n    {\\n      \\"Extension\\": \\"8032****\\",\\n      \\"Expires\\": 1609118499750,\\n      \\"Contact\\": \\"sip:8032****@33.89.XX.XX:64189;transport=tcp;registering_acc=18_134_23_4\\",\\n      \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n      \\"UserId\\": \\"agent@ccc-test\\",\\n      \\"CallId\\": \\"d7b818c3-8d3a-732f-bc9e-1782wa16****\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"DeviceType\\": \\"CHAT\\"\\n    }\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <Extension>80326034</Extension>\\n    <InstanceId>ccc-test</InstanceId>\\n    <UserId>user-test@ccc-test</UserId>\\n    <DeviceId>BS-2020-09-01-11:11:11.888-192_168_12_123</DeviceId>\\n    <CallId>561d53be3fa11c4700a40ce8592ef880@0:0:0:0:0:0:0:0</CallId>\\n    <Expires>1609118499750</Expires>\\n    <Contact>sip:80326034@33.89.9.338:64189;transport=tcp;registering_acc=18_134_23_4</Contact>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListDoNotCallNumbers' => [
            'summary' => '获取指定实例下指定搜索条件过滤后的禁止外呼号码列表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'SearchPattern',
                    'in' => 'query',
                    'schema' => ['description' => '根据电话号码或备注进行模糊匹配，非必填，默认为空，为空表示不过滤。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'RemarkA'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '10'],
                ],
                [
                    'name' => 'Scope',
                    'in' => 'query',
                    'schema' => [
                        'description' => '应用范围，包括SYSTEM和INSTANCE，分别对应系统级禁止外呼和客户自定义禁止外呼，SYSTEM是关联实例所属的阿里云主账号的，INSTANCE只和当前实例关联，非必填，默认值INSTANCE。',
                        'type' => 'string',
                        'required' => false,
                        'enumValueTitles' => ['SYSTEM' => '系统级禁止外呼配置', 'INSTANCE' => '实例级禁止外呼配置'],
                        'example' => 'INSTANCE',
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'List' => [
                                        'description' => '禁止外呼号码列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '禁止外呼号码信息。',
                                            'type' => 'object',
                                            'properties' => [
                                                'Number' => ['description' => '电话号码。', 'type' => 'string', 'example' => '1900000****'],
                                                'Scope' => [
                                                    'description' => '应用范围。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['SYSTEM' => '系统级禁止外呼配置', 'INSTANCE' => '实例级禁止外呼配置'],
                                                    'example' => 'INSTANCE',
                                                ],
                                                'Remark' => ['description' => '备注。', 'type' => 'string', 'example' => '测试'],
                                                'CreateTime' => ['description' => '禁止外呼号码配置的创建时间，格式为Unix时间戳，单位毫秒。（废弃）', 'type' => 'integer', 'format' => 'int64', 'example' => '1626962425000'],
                                                'Creator' => ['description' => '创建人，创建该记录的坐席的坐席登录名。', 'type' => 'string', 'example' => 'agent'],
                                                'CreatedTime' => ['description' => '禁止外呼号码配置的创建时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1631440860000'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => '该参数不能为null值。'],
                    ['errorCode' => 'Parameter.Enumeration', 'errorMessage' => 'The parameter %s must be one of the value of enumeration %s.', 'description' => '该参数必须为系统限定的枚举值之一。'],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s may not be null or empty.', 'description' => '该参数不能为null值或为空字符串。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 1,\\n    \\"List\\": [\\n      {\\n        \\"Number\\": \\"1900000****\\",\\n        \\"Scope\\": \\"INSTANCE\\",\\n        \\"Remark\\": \\"测试\\",\\n        \\"CreateTime\\": 1626962425000,\\n        \\"Creator\\": \\"agent\\",\\n        \\"CreatedTime\\": 1631440860000\\n      }\\n    ]\\n  },\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <TotalCount>1</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <Scope>INSTANCE</Scope>\\n        <Number>190xxxx0000</Number>\\n        <CreateTime>1626962425000</CreateTime>\\n        <Creator>user-test</Creator>\\n        <Remark>RemarkA</Remark>\\n    </List>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
            'title' => '获取禁止外呼号码列表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'ramActions' => [],
        ],
        'ListDocuments' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'parameters' => [
                [
                    'name' => 'SchemaId',
                    'in' => 'formData',
                    'schema' => ['description' => 'schema id', 'type' => 'string', 'required' => true, 'example' => 'profile'],
                ],
                [
                    'name' => 'SearchPattern',
                    'in' => 'formData',
                    'schema' => ['description' => '搜索条件表达式', 'type' => 'string', 'required' => false, 'example' => '支持Lucene搜索语法'],
                ],
                [
                    'name' => 'Sorts',
                    'in' => 'formData',
                    'style' => 'json',
                    'schema' => [
                        'description' => '自定义排序值',
                        'type' => 'array',
                        'items' => [
                            'description' => '自定义排序值',
                            'type' => 'object',
                            'properties' => [
                                'PropertyName' => ['description' => '字段名', 'type' => 'string', 'required' => false, 'example' => 'name'],
                                'Order' => ['description' => '排序顺序。取值：'."\n"
                                    ."\n"
                                    .'- ASC（默认值）：升序。'."\n"
                                    .'- DESC：降序。', 'type' => 'string', 'required' => false, 'example' => 'desc'],
                            ],
                            'required' => false,
                        ],
                        'required' => false,
                    ],
                ],
                [
                    'name' => 'NextPageToken',
                    'in' => 'formData',
                    'schema' => ['description' => '下一个分页token', 'type' => 'string', 'required' => false, 'example' => 'eyJ0YWJsZUlkIjoiY2Y2MTQxYjA5NDY0NDUxMzk5YjFjMTA5YTMxZWNkMzEiLCJ0b2tlbiI6IjAwMDAwMDAwMDAwNzAzNzcifQ=='],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'formData',
                    'schema' => ['description' => '分页大小', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '2'],
                ],
                [
                    'name' => 'RequestId',
                    'in' => 'formData',
                    'schema' => ['description' => '请求ID', 'type' => 'string', 'required' => false, 'example' => 'EAF3C248-E123-441B-A545-B6CD02E98EED'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'formData',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'd278629c-c687-4aa3-b044-4fe9b012e7ef'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'ListDocumentsResponse',
                        'description' => 'ListDocumentsResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'Schema' => [
                                        'description' => 'scheme',
                                        'type' => 'object',
                                        'properties' => [
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => '87b12784-8ce2-40b6-b21f-c49cb3b5501e'],
                                            'Id' => ['description' => 'schame id', 'type' => 'string', 'example' => 'profile'],
                                            'Description' => ['description' => '描述信息', 'type' => 'string', 'example' => '-'],
                                            'Properties' => [
                                                'description' => '字段列表',
                                                'type' => 'object',
                                                'additionalProperties' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'DisplayName' => ['type' => 'string', 'description' => '字段名称', 'example' => 'name'],
                                                        'Description' => ['type' => 'string', 'example' => '-', 'description' => '描述'],
                                                        'Name' => ['type' => 'string', 'description' => '名称', 'example' => 'name'],
                                                        'DataType' => ['type' => 'string', 'example' => 'string', 'description' => '数据类型'],
                                                        'Pattern' => ['type' => 'string', 'example' => '*', 'description' => '正则表达式'],
                                                        'PatternErrorMessage' => ['type' => 'string', 'example' => '格式错误', 'description' => '正则表达式错误提示'],
                                                        'MinLength' => ['type' => 'integer', 'format' => 'int32', 'description' => '最小长度', 'example' => '1'],
                                                        'MaxLength' => ['type' => 'integer', 'format' => 'int32', 'example' => '1', 'description' => '最大长度'],
                                                        'Minimum' => ['type' => 'number', 'format' => 'double', 'description' => '最小值', 'example' => '1'],
                                                        'Maximum' => ['type' => 'number', 'format' => 'double', 'description' => '最大值', 'example' => '1'],
                                                        'Required' => ['type' => 'boolean', 'description' => '是否必填', 'example' => 'false'],
                                                        'System' => ['type' => 'boolean', 'example' => 'false', 'description' => '是否系统字段'],
                                                        'Disabled' => ['type' => 'boolean', 'example' => 'false', 'description' => '是否禁用'],
                                                        'Array' => ['type' => 'boolean', 'description' => '是否是数组', 'example' => 'false'],
                                                        'ReadOnly' => ['type' => 'boolean', 'description' => '是否只读', 'example' => 'false'],
                                                        'EditorType' => ['type' => 'string', 'example' => 'textbox', 'description' => '编辑器类型'],
                                                        'Attributes' => ['type' => 'string', 'description' => '扩展属性', 'example' => '{}'],
                                                        'DisplayOrder' => ['type' => 'integer', 'format' => 'int32', 'example' => '1', 'description' => '显示顺序'],
                                                        'CreatedTime' => ['type' => 'integer', 'format' => 'int64', 'example' => '2020-10-14T09:53:53Z', 'description' => '创建时间'],
                                                        'UpdatedTime' => ['type' => 'integer', 'format' => 'int64', 'example' => '2020-10-14T09:53:53Z', 'description' => '更新时间'],
                                                        'Creator' => ['type' => 'string', 'description' => '创建者', 'example' => 'tom'],
                                                    ],
                                                    'description' => '字段',
                                                ],
                                            ],
                                            'CreatedTime' => ['description' => '创建时间', 'type' => 'string', 'example' => '2020-10-14T09:53:53Z'],
                                            'UpdatedTime' => ['description' => '更新时间', 'type' => 'string', 'example' => '2020-10-14T09:53:53Z'."\n"],
                                            'Deleted' => ['description' => '是否被删除', 'type' => 'boolean', 'example' => 'false'],
                                        ],
                                    ],
                                    'Documents' => [
                                        'description' => '文档列表',
                                        'type' => 'array',
                                        'items' => ['description' => '文档内容', 'type' => 'object', 'example' => '{}'],
                                    ],
                                    'TotalCount' => ['description' => '总条目数。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                    'NextPageToken' => ['description' => '下一页标识。', 'type' => 'string', 'example' => '54d1a616d95a4a01ba58967a9115b649'],
                                ],
                            ],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '7BEEA660-A45A-45E3-98CC-AFC65E715C23'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '响应参数。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": {\\n    \\"Schema\\": {\\n      \\"InstanceId\\": \\"87b12784-8ce2-40b6-b21f-c49cb3b5501e\\",\\n      \\"Id\\": \\"profile\\",\\n      \\"Description\\": \\"-\\",\\n      \\"Properties\\": {\\n        \\"key\\": {\\n          \\"DisplayName\\": \\"name\\",\\n          \\"Description\\": \\"-\\",\\n          \\"Name\\": \\"name\\",\\n          \\"DataType\\": \\"string\\",\\n          \\"Pattern\\": \\"*\\",\\n          \\"PatternErrorMessage\\": \\"格式错误\\",\\n          \\"MinLength\\": 1,\\n          \\"MaxLength\\": 1,\\n          \\"Minimum\\": 1,\\n          \\"Maximum\\": 1,\\n          \\"Required\\": false,\\n          \\"System\\": false,\\n          \\"Disabled\\": false,\\n          \\"Array\\": false,\\n          \\"ReadOnly\\": false,\\n          \\"EditorType\\": \\"textbox\\",\\n          \\"Attributes\\": \\"{}\\",\\n          \\"DisplayOrder\\": 1,\\n          \\"CreatedTime\\": 0,\\n          \\"UpdatedTime\\": 0,\\n          \\"Creator\\": \\"tom\\"\\n        }\\n      },\\n      \\"CreatedTime\\": \\"2020-10-14T09:53:53Z\\",\\n      \\"UpdatedTime\\": \\"2020-10-14T09:53:53Z\\\\n\\",\\n      \\"Deleted\\": false\\n    },\\n    \\"Documents\\": [\\n      {}\\n    ],\\n    \\"TotalCount\\": 1,\\n    \\"NextPageToken\\": \\"54d1a616d95a4a01ba58967a9115b649\\"\\n  },\\n  \\"RequestId\\": \\"7BEEA660-A45A-45E3-98CC-AFC65E715C23\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '获取文档列表',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ListFeedbacks' => [
            'summary' => '查询反馈记录。',
            'methods' => ['get', 'post'],
            'schemes' => ['https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => ['operationType' => 'list', 'riskType' => 'none', 'chargeType' => 'free', 'tenantRelevance' => 'tenant'],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => false, 'example' => 'ccc-test'."\n"],
                ],
                [
                    'name' => 'TaskIdList',
                    'in' => 'query',
                    'schema' => ['description' => '任务ID列表', 'type' => 'string', 'required' => false, 'example' => '["20251216-8B9B7B02-16FE-54BE-942A-F59DE0656032"]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => 'Schema of Response',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID', 'type' => 'string', 'example' => '26E54929-CA86-1035-9B42-0C8F291BB027'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Data' => [
                                'description' => '返回的数据集合',
                                'type' => 'array',
                                'items' => [
                                    'description' => '返回的数据元素',
                                    'type' => 'object',
                                    'properties' => [
                                        'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                        'TaskId' => ['description' => '任务ID。', 'type' => 'string', 'example' => '20251216-8B9B7B02-16FE-54BE-942A-F59DE0656032'],
                                        'TaskName' => ['description' => '任务名称。', 'type' => 'string', 'example' => 'PostCallAnalyzer:solution'],
                                        'UserResponse' => ['description' => '用户反馈的数据', 'type' => 'string', 'example' => 'xxxxxxx'],
                                        'UserRating' => ['description' => '用户对此任务的评分', 'type' => 'integer', 'format' => 'int32', 'example' => '-1'],
                                        'ContactId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-25920271311543****'],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExist.Instance', 'errorMessage' => 'Call center instance %s does not exist.', 'description' => '云联络中心实例%s不存在。'],
                ],
            ],
            'staticInfo' => ['returnType' => 'synchronous'],
            'eventInfo' => [
                'enable' => false,
                'eventNames' => [],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"RequestId\\": \\"26E54929-CA86-1035-9B42-0C8F291BB027\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Data\\": [\\n    {\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"TaskId\\": \\"20251216-8B9B7B02-16FE-54BE-942A-F59DE0656032\\",\\n      \\"TaskName\\": \\"PostCallAnalyzer:solution\\",\\n      \\"UserResponse\\": \\"xxxxxxx\\",\\n      \\"UserRating\\": -1,\\n      \\"ContactId\\": \\"job-25920271311543****\\"\\n    }\\n  ]\\n}","type":"json"}]',
            'title' => '查询反馈记录',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ListFlashSmsApplications' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => ['operationType' => 'list'],
            'parameters' => [
                [
                    'name' => 'ProviderId',
                    'in' => 'query',
                    'schema' => ['description' => '闪信供应商ID。', 'type' => 'string', 'required' => false, 'example' => 'Uincall'],
                ],
                [
                    'name' => 'Name',
                    'in' => 'query',
                    'schema' => ['description' => '闪信配置名称。', 'type' => 'string', 'required' => false, 'example' => '闪信'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '100'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '云联络中心实例ID', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'ListFlashSmsMetadataResponse',
                        'description' => 'ListFlashSmsApplicationResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '100'],
                                    'List' => [
                                        'description' => '闪信配置列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '闪信配置。',
                                            'type' => 'object',
                                            'properties' => [
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'ProviderId' => ['description' => '闪信供应商ID。', 'type' => 'string', 'example' => 'Uincall'],
                                                'ApplicationId' => ['description' => '注册ID。', 'type' => 'string', 'example' => '71b396fa-***********-bd80e070b7c0'],
                                                'Name' => ['description' => '配置名称。', 'type' => 'string', 'example' => '闪信配置'],
                                                'Value' => ['description' => '配置内容。', 'type' => 'string', 'example' => '{"user":"600******_dev","pwd":"85abf3**********f494e","account":"6004******"}'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '7BEEA660-A45A-45E3-98CC-AFC65E715C23'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'eventInfo' => [
                'enable' => false,
                'eventNames' => [],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": {\\n    \\"TotalCount\\": 1,\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 100,\\n    \\"List\\": [\\n      {\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"ProviderId\\": \\"Uincall\\",\\n        \\"ApplicationId\\": \\"71b396fa-***********-bd80e070b7c0\\",\\n        \\"Name\\": \\"闪信配置\\",\\n        \\"Value\\": \\"{\\\\\\"user\\\\\\":\\\\\\"600******_dev\\\\\\",\\\\\\"pwd\\\\\\":\\\\\\"85abf3**********f494e\\\\\\",\\\\\\"account\\\\\\":\\\\\\"6004******\\\\\\"}\\"\\n      }\\n    ]\\n  },\\n  \\"RequestId\\": \\"7BEEA660-A45A-45E3-98CC-AFC65E715C23\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '获取闪信配置信息',
            'summary' => '使用ListFlashSmsApplication获取第三方闪信配置信息。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ListFlashSmsSettings' => [
            'methods' => ['post', 'get'],
            'schemes' => ['https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => ['operationType' => 'list', 'riskType' => 'none', 'chargeType' => 'free', 'autoTest' => true, 'tenantRelevance' => 'tenant'],
            'parameters' => [
                [
                    'name' => 'SkillGroupName',
                    'in' => 'query',
                    'schema' => ['description' => '技能组名称。', 'type' => 'string', 'required' => false, 'example' => '闪信测试技能组'],
                ],
                [
                    'name' => 'SkillGroupIdList',
                    'in' => 'query',
                    'style' => 'json',
                    'schema' => [
                        'description' => '坐席所属技能组ID列表。',
                        'type' => 'array',
                        'items' => ['description' => '技能组ID列表。', 'type' => 'string', 'required' => false, 'example' => '["skillgroup1@ccc-test"]'],
                        'required' => false,
                    ],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。'."\n"
                        ."\n", 'type' => 'integer', 'format' => 'int32', 'required' => true, 'example' => '10'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'ListFlashSmsSettingsResponse',
                        'description' => 'ListFlashSmsSettingsResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'TotalCount' => ['description' => '总数。'."\n"
                                        ."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageNumber' => ['description' => '分页序号。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'List' => [
                                        'description' => '配置列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '配置。',
                                            'type' => 'object',
                                            'properties' => [
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'SkillGroupId' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                                'Enabled' => ['description' => '该技能组闪信是否处于启用状态。'."\n"
                                                    ."\n"
                                                    .'- **true**：启用状态。'."\n"
                                                    ."\n"
                                                    .'- **false**：停用状态。', 'type' => 'boolean', 'example' => 'true'],
                                                'SkillGroupName' => ['description' => '技能组名称。', 'type' => 'string', 'example' => '闪信测试技能组'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'staticInfo' => ['returnType' => 'synchronous'],
            'eventInfo' => [
                'enable' => false,
                'eventNames' => [],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": {\\n    \\"TotalCount\\": 1,\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"List\\": [\\n      {\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"SkillGroupId\\": \\"skillgroup1@ccc-test\\",\\n        \\"Enabled\\": true,\\n        \\"SkillGroupName\\": \\"闪信测试技能组\\"\\n      }\\n    ]\\n  },\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '获取闪信坐技能组配置',
            'summary' => '使用ListFlashSmsSettings接口获取指定技能组闪信相关配置。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ListFlashSmsTemplates' => [
            'summary' => '使用ListFlashSmsTemplates获取闪信模板信息。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'list',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccIPHVDY'],
            ],
            'parameters' => [
                [
                    'name' => 'ProviderId',
                    'in' => 'query',
                    'schema' => ['description' => '闪信供应商ID。', 'type' => 'string', 'required' => false, 'example' => 'Uincall'],
                ],
                [
                    'name' => 'ApplicationId',
                    'in' => 'query',
                    'schema' => ['description' => '闪信配置ID。', 'type' => 'string', 'required' => false, 'example' => '71b396fa-1*********-70b7c0'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'ListFlashSmsTemplatesResponse',
                        'description' => 'ListFlashSmsTemplatesResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'array',
                                'items' => [
                                    'description' => '闪信模板',
                                    'type' => 'object',
                                    'properties' => [
                                        'TemplateId' => ['description' => '模板ID。', 'type' => 'string', 'example' => '1715*****38'],
                                        'TemplateName' => ['description' => '模板名称。', 'type' => 'string', 'example' => '测试模板'],
                                        'TemplateDetails' => ['type' => 'string', 'description' => ''],
                                    ],
                                ],
                            ],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '7BEEA660-A45A-45E3-98CC-AFC65E715C23'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'eventInfo' => [
                'enable' => false,
                'eventNames' => [],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": [\\n    {\\n      \\"TemplateId\\": \\"1715*****38\\",\\n      \\"TemplateName\\": \\"测试模板\\",\\n      \\"TemplateDetails\\": \\"\\"\\n    }\\n  ],\\n  \\"RequestId\\": \\"7BEEA660-A45A-45E3-98CC-AFC65E715C23\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '获取闪信模板信息',
            'changeSet' => [
                ['createdAt' => '2025-07-02T08:46:22.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ListGroupChatMessages' => [
            'summary' => '查询Chat消息记录。',
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => ['operationType' => 'none', 'riskType' => 'none', 'chargeType' => 'free'],
            'parameters' => [
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '话务ID。', 'type' => 'string', 'required' => false, 'example' => 'chat-65382141036853491'],
                ],
                [
                    'name' => 'SortOrder',
                    'in' => 'query',
                    'schema' => ['description' => '排序方式，默认为降序。'."\n"
                        ."\n"
                        .'枚举值：'."\n"
                        ."\n"
                        .'ASC：升序。'."\n"
                        ."\n"
                        .'DESC：降序。', 'type' => 'string', 'required' => false, 'example' => 'DESC'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '云联络中心实例。', 'type' => 'string', 'required' => false, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '10'],
                ],
                [
                    'name' => 'NextPageToken',
                    'in' => 'query',
                    'schema' => ['description' => '下一页标识，32位UUID。请求第一页时，NextPageToken为空；请求后续文件时需传入前一页查询结果中的NextPageToken值。', 'type' => 'string', 'required' => false, 'example' => 'b2ad450b116e4f8396e58108acf5c020'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => 'Schema of Response',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。', 'type' => 'string', 'example' => '2263B273-AC1B-44EB-BA98-87F2322C6780'],
                            'HttpStatusCode' => ['description' => 'HTTP请求返回的响应状态码，200表示请求成功。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'Messages' => [
                                        'description' => '消息列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '消息体。',
                                            'type' => 'object',
                                            'properties' => [
                                                'JobId' => ['description' => '话务ID。', 'type' => 'string', 'example' => 'chat-65382141036853491'],
                                                'SenderId' => ['description' => '消息发送者用户ID。', 'type' => 'string', 'example' => '64bb4ececc34fc5ec1ca1153'],
                                                'SenderType' => ['description' => '发送方类型。'."\n"
                                                    ."\n"
                                                    .'枚举值'."\n"
                                                    .'- **ADMIN**：系统'."\n"
                                                    .'- **CUSTOMER**：访客'."\n"
                                                    .'- **AGENT**：坐席', 'type' => 'string', 'example' => 'CUSTOMER'],
                                                'Timestamp' => ['description' => '消息时间戳，格式是Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1696126980371'],
                                                'Content' => ['description' => '内容信息。', 'type' => 'string', 'example' => '{"variables":{},"text":"<p>好的，不客气</p>","contentType":"Text","subContentType":"richtext"}'],
                                                'SenderName' => ['description' => '发送者名称。', 'type' => 'string', 'example' => 'test-agent@test-instanceId'],
                                                'SenderAvatarUrl' => ['description' => '发送者头像地址。', 'type' => 'string', 'example' => 'http://xxxxx.com'],
                                                'Recalled' => ['description' => '是否被撤回。', 'type' => 'boolean', 'example' => 'false'],
                                            ],
                                        ],
                                    ],
                                    'NextPageToken' => ['description' => '下一页标识。', 'type' => 'string', 'example' => '54d1a616d95a4a01ba58967a9115b649'],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                403 => [
                    ['errorCode' => 'Permission.Unauthorized', 'errorMessage' => 'You are not authorized to perform this action. %s privileges are required.', 'description' => '您无权执行此操作。 必须具有指定权限。'],
                ],
            ],
            'staticInfo' => ['returnType' => 'synchronous'],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"RequestId\\": \\"2263B273-AC1B-44EB-BA98-87F2322C6780\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"Code\\": \\"OK\\",\\n  \\"Data\\": {\\n    \\"Messages\\": [\\n      {\\n        \\"JobId\\": \\"chat-65382141036853491\\",\\n        \\"SenderId\\": \\"64bb4ececc34fc5ec1ca1153\\",\\n        \\"SenderType\\": \\"CUSTOMER\\",\\n        \\"Timestamp\\": 1696126980371,\\n        \\"Content\\": \\"{\\\\\\"variables\\\\\\":{},\\\\\\"text\\\\\\":\\\\\\"<p>好的，不客气</p>\\\\\\",\\\\\\"contentType\\\\\\":\\\\\\"Text\\\\\\",\\\\\\"subContentType\\\\\\":\\\\\\"richtext\\\\\\"}\\",\\n        \\"SenderName\\": \\"test-agent@test-instanceId\\",\\n        \\"SenderAvatarUrl\\": \\"http://xxxxx.com\\",\\n        \\"Recalled\\": false\\n      }\\n    ],\\n    \\"NextPageToken\\": \\"54d1a616d95a4a01ba58967a9115b649\\"\\n  }\\n}","type":"json"}]',
            'title' => '查询消息列表',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ListHistoricalAgentReport' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '100'],
                ],
                [
                    'name' => 'AgentIdList',
                    'in' => 'formData',
                    'schema' => ['description' => '坐席ID列表，范围0-100 。'."\n"
                        ."\n"
                        .'> 如果坐席ID列表不为空，则直接按照坐席ID列表进行查询，此时pageSize和pageNumber参数无效，数据直接返回，如：请求参数：pageNumber = 3 则响应参数中pageNumber = 3 。', 'type' => 'string', 'required' => false, 'docRequired' => false, 'example' => '["agent1@ccc-test", "agent2@ccc-test"]'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '获取的历史数据的起始时间，默认为当天的0时，最早为当前时间往前180天。统计的时间精度为小时，向前取整，闭区间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '4133952000000', 'minimum' => '0', 'example' => '1532448000000'],
                ],
                [
                    'name' => 'StopTime',
                    'in' => 'query',
                    'schema' => ['description' => '获取的历史数据的终止时间，默认为当前时间。统计的时间精度为小时，向后取整，开区间。例如：开始时间为 11:12:20，结束时间为 11:45:50，则对齐后的入参时间范围为 [11:00:00, 12:00:00) ，即大于等于11点，小于12点，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'deprecated' => false, 'required' => false, 'maximum' => '4133952000000', 'minimum' => '0', 'example' => '1532707199000'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'MediaType',
                    'in' => 'query',
                    'schema' => ['description' => '媒体类型，默认是语音(Audio), 其他可选参数包括Chat和Video.', 'type' => 'string', 'required' => false, 'example' => 'VIDEO'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID。', 'type' => 'string', 'required' => false, 'example' => 'wwtest@test_yunhu'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '100'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'List' => [
                                        'description' => '坐席历史数据列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '坐席历史数据。',
                                            'type' => 'object',
                                            'properties' => [
                                                'AgentName' => ['description' => '坐席姓名。', 'type' => 'string', 'example' => '坐席小王'],
                                                'AgentId' => ['description' => '座席ID。', 'type' => 'string', 'example' => 'agent1@ccc-test'],
                                                'DisplayId' => ['description' => '坐席工号。', 'type' => 'string', 'example' => '001'],
                                                'Inbound' => [
                                                    'description' => '呼入数据。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'AverageRingTime' => ['description' => '平均振铃时长，计算公式为：TotalRingTime/CallsRinged，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'CallsHandled' => ['description' => '应答量，即坐席应答的次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsAttendedTransferOut' => ['description' => '咨询转出量。若一通电话多次转出给其他坐席，每次转出算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalHoldTime' => ['description' => '总通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageWorkTime' => ['description' => '平均话后处理时长，计算公式为：TotalWorkTime/CallsHandled，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'CallsBlindTransferIn' => ['description' => '直接转入量，若一通电话多次转入给该坐席，每次转入算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'CallsRinged' => ['description' => '坐席振铃的电话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsAttendedTransferIn' => ['description' => '咨询转入量，若一通电话多次转入给该坐席，每次转入算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsBlindTransferOut' => ['description' => '直接转出量，若一通电话多次转出给其他坐席，每次转出算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsOffered' => ['description' => '分配量，即分配给此坐席的电话次数，包括其他坐席盲转和咨询转给此坐席的电话。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxHoldTime' => ['description' => '最大通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageTalkTime' => ['description' => '平均通话时长，计算公式为：TotalTalkTime/CallsHandled，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'SatisfactionRate' => ['description' => '满意率，计算公式为：标记为满意的评价数/满意度调查响应次数。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'CallsHold' => ['description' => '保持量，即发生通话保持的次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'HandleRate' => ['description' => '应答率。计算公式为：CallsHandled/CallsOffered（由于应答事件与分配事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageHoldTime' => ['description' => '平均通话保持时长，计算公式为：TotalHoldTime/CallsHold，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'AccessChannelTypeDetails' => [
                                                            'description' => '各渠道的统计数据。',
                                                            'type' => 'array',
                                                            'items' => [
                                                                'description' => '渠道的统计数据。',
                                                                'type' => 'object',
                                                                'properties' => [
                                                                    'AccessChannelType' => ['description' => '渠道类型。', 'type' => 'string', 'example' => 'Web'],
                                                                    'CallsOffered' => ['description' => '分配的会话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '3'],
                                                                ],
                                                            ],
                                                        ],
                                                        'AverageFirstResponseTime' => ['description' => 'Chat会话平均首次响应时长，单位为秒。', 'type' => 'number', 'format' => 'float', 'example' => '10'],
                                                        'AverageResponseTime' => ['description' => 'Chat会话平均响应时长。', 'type' => 'number', 'format' => 'float', 'example' => '12'],
                                                        'ServiceLevel15' => ['description' => '15秒服务水平。', 'type' => 'number', 'format' => 'float', 'example' => '0.85'],
                                                        'TotalMessagesSent' => ['description' => 'Chat会话中总消息发送量。', 'type' => 'integer', 'format' => 'int64', 'example' => '16'],
                                                        'TotalMessagesSentByAgent' => ['description' => 'Chat会话中坐席发送的总消息量。', 'type' => 'integer', 'format' => 'int64', 'example' => '7'],
                                                        'TotalMessagesSentByCustomer' => ['description' => 'Chat会话中客户发送的总消息量。', 'type' => 'string', 'example' => '9'],
                                                    ],
                                                ],
                                                'Outbound' => [
                                                    'description' => '呼出数据。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'AverageRingTime' => ['description' => '平均振铃时长，计算公式为： TotalRingTime/CallsRinged，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'CallsDialed' => ['description' => '拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsAnswered' => ['description' => '接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsAttendedTransferOut' => ['description' => '咨询转出量，若一通电话多次转出给其他坐席，每次转出算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalDialingTime' => ['description' => '总拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalHoldTime' => ['description' => '总通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageWorkTime' => ['description' => '平均话后处理时长，计算公式为：TotalWorkTime/CallsDialed，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'CallsBlindTransferIn' => ['description' => '直接转入量，若一通电话多次转入给该坐席，每次转入算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'CallsRinged' => ['description' => '坐席振铃的电话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsAttendedTransferIn' => ['description' => '咨询转入量，若一通电话多次转入给该坐席，每次转入算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsBlindTransferOut' => ['description' => '直接转出量，若一通电话多次转出给其他坐席，每次转出算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxDialingTime' => ['description' => '最大拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AnswerRate' => ['description' => '接通率，计算公式为：CallsAnswered/CallsDialed（由于接听事件与应答事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'MaxHoldTime' => ['description' => '最大通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageTalkTime' => ['description' => '平均通话时长，计算公式为：TotalTalkTime/CallsAnswered，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'SatisfactionRate' => ['description' => '满意率，计算公式为：标记为满意的评价数/满意度调查响应次数。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'CallsHold' => ['description' => '保持量，即发生通话保持的次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageHoldTime' => ['description' => '平均通话保持时长，计算公式为：TotalHoldTime/CallsHold，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'AverageDialingTime' => ['description' => '平均拨号时长，计算公式为：TotalDialingTime/CallsDialed，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                    ],
                                                ],
                                                'Overall' => [
                                                    'description' => '整体数据。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalLoggedInTime' => ['description' => '总登录时长，不包含小休时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'OccupancyRate' => ['description' => '座席利用率，计算公式为：（TotalworkTime+TotalTalkTime）/TotalLoggedInTime。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxHoldTime' => ['description' => '最大通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageBreakTime' => ['description' => '平均小休时长，计算公式为：TotalBreakTime/小休次数，小休次数为非接口统计字段，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'TotalHoldTime' => ['description' => '总保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionRate' => ['description' => '满意率，计算公式为：标记为满意的评价数/满意度调查响应次数。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'MaxBreakTime' => ['description' => '最大小休时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageWorkTime' => ['description' => '平均话后处理时长，计算公式为：TotalWorkTime/TotalCalls，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'AverageTalkTime' => ['description' => '平均通话时长，计算公式为：TotalTalkTime/（CallsAnswered+CallsHandled），单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxReadyTime' => ['description' => '最大就绪时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageReadyTime' => ['description' => '平均就绪时长，计算公式为：TotalReadyTime/就绪次数。就绪次数为非接口统计字段，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'AverageHoldTime' => ['description' => '平均通话保持时长，单位秒。计算公式为：TotalHoldTime/（呼入CallsHold+呼出CallsHold）。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'TotalReadyTime' => ['description' => '总就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalBreakTime' => ['description' => '总小休时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalCalls' => ['description' => '总电话量，计算公式为：CallsOffered+CallsDialed。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalOnSiteOnlineTime' => ['description' => '总场内在线时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '已弃用，请使用TotalOnSiteLoggedInTime代替此参数'],
                                                        'TotalOffSiteOnlineTime' => ['description' => '总场外在线时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '已弃用，请使用TotalOffSiteLoggedInTime代替此参数'],
                                                        'TotalOfficePhoneOnlineTime' => ['description' => '总办公电话模式在线时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '已弃用，请使用TotalOfficePhoneLoggedInTime代替此参数'],
                                                        'BreakCodeDetailList' => [
                                                            'description' => '各类型小休统计数据。',
                                                            'type' => 'array',
                                                            'items' => [
                                                                'description' => '小休统计数据',
                                                                'type' => 'object',
                                                                'properties' => [
                                                                    'BreakCode' => ['description' => '小休类型代码。', 'type' => 'string', 'example' => '会议'],
                                                                    'Count' => ['description' => '此类型小休的发生次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '3'],
                                                                    'Duration' => ['description' => '此类型小休的总计发生时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '120'],
                                                                ],
                                                            ],
                                                        ],
                                                        'FirstCheckInTime' => ['description' => '最早签入时间，格式是unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1686030515000'],
                                                        'LastCheckOutTime' => ['description' => '最后签出时间，格式是unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1686030515000'],
                                                        'TotalOutboundScenarioTime' => ['description' => '总仅外呼在线时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '已弃用，请使用TotalOutboundScenarioLoggedInTime代替此参数'],
                                                        'TotalOutboundScenarioReadyTime' => ['description' => '总仅外呼空闲时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'TotalOfficePhoneLoggedInTime' => ['description' => '总办公电话模式在线时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '3600'],
                                                        'TotalOffSiteLoggedInTime' => ['description' => '总场外在线时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'TotalOnSiteLoggedInTime' => ['description' => '总场内在线时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'TotalOutboundScenarioLoggedInTime' => ['description' => '总仅外呼在线时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                    ],
                                                ],
                                                'SkillGroupIds' => ['description' => '座席所属技能组ID列表，格式为JSON数组的字符串，数组元素为技能组ID。', 'type' => 'string', 'example' => '["skillgroup1@ccc-test","skillgroup2@ccc-test"]'],
                                                'SkillGroupNames' => ['description' => '座席所属技能组名称列表，格式为JSON数组的字符串，数组元素是技能组名称。', 'type' => 'string', 'example' => '["测试技能组1","测试技能组2"]'],
                                                'Back2Back' => [
                                                    'description' => '双呼指标。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'CallsDialed' => ['description' => '拨号量。', 'type' => 'string', 'example' => '100'],
                                                        'AnswerRate' => ['description' => '接通率，计算公式为：CallsAnswered/CallsDialed（由于接听事件与应答事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'string', 'example' => '0.6'],
                                                        'CallsAnswered' => ['description' => '接通量。', 'type' => 'string', 'example' => '100'],
                                                        'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'string', 'example' => '100'],
                                                        'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'string', 'example' => '100'],
                                                        'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'string', 'example' => '100'],
                                                        'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'string', 'example' => '100'],
                                                        'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'string', 'example' => '100'],
                                                        'AverageRingTime' => ['description' => '平均振铃时长，单位秒。', 'type' => 'string', 'example' => '100'],
                                                        'TotalCustomerRingTime' => ['description' => '总客户侧振岭时长，单位秒。', 'type' => 'string', 'example' => '100'],
                                                        'MaxCustomerRingTime' => ['description' => '最大客户侧振铃时长，单位秒。', 'type' => 'string', 'example' => '100'],
                                                        'AverageCustomerRingTime' => ['description' => '平均客户侧振铃时长，单位秒', 'type' => 'string', 'example' => '100'],
                                                        'CallsAgentHandled' => ['description' => '坐席接听电话数量。', 'type' => 'string', 'example' => '10'],
                                                        'AgentHandleRate' => ['description' => '坐席应答率。', 'type' => 'string', 'example' => '1'],
                                                        'CallsCustomerAnswered' => ['description' => '客户接听电话数量。', 'type' => 'string', 'example' => '7'],
                                                        'CustomerAnswerRate' => ['description' => '客户接通率。', 'type' => 'string', 'example' => '0.7'],
                                                    ],
                                                ],
                                                'Internal' => [
                                                    'description' => '内部呼叫指标。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                        'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'CallsOffered' => ['description' => '电话呼入数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'CallsHandled' => ['description' => '电话应答数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'CallsTalked' => ['description' => '参与通话次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'CallsDialed' => ['description' => '拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'CallsAnswered' => ['description' => '接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
            ],
            'title' => '获取坐席历史数据报表',
            'summary' => '调用ListHistoricalAgentReport获取指定实例下的一个或多个坐席的历史数据报表。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-22T01:05:25.000Z', 'description' => '请求参数发生变更、响应参数发生变更'],
                ['createdAt' => '2023-05-23T11:59:01.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2022-07-04T11:50:02.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListHistoricalAgentReport'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 100,\\n    \\"TotalCount\\": 10,\\n    \\"List\\": [\\n      {\\n        \\"AgentName\\": \\"坐席小王\\",\\n        \\"AgentId\\": \\"agent1@ccc-test\\",\\n        \\"DisplayId\\": \\"001\\",\\n        \\"Inbound\\": {\\n          \\"AverageRingTime\\": 0,\\n          \\"CallsHandled\\": 0,\\n          \\"TotalWorkTime\\": 0,\\n          \\"CallsAttendedTransferOut\\": 0,\\n          \\"MaxWorkTime\\": 0,\\n          \\"TotalHoldTime\\": 0,\\n          \\"AverageWorkTime\\": 0,\\n          \\"CallsBlindTransferIn\\": 0,\\n          \\"SatisfactionIndex\\": 0,\\n          \\"CallsRinged\\": 0,\\n          \\"CallsAttendedTransferIn\\": 0,\\n          \\"CallsBlindTransferOut\\": 0,\\n          \\"TotalRingTime\\": 0,\\n          \\"MaxTalkTime\\": 0,\\n          \\"MaxRingTime\\": 0,\\n          \\"TotalTalkTime\\": 0,\\n          \\"CallsOffered\\": 0,\\n          \\"MaxHoldTime\\": 0,\\n          \\"AverageTalkTime\\": 0,\\n          \\"SatisfactionRate\\": 0,\\n          \\"CallsHold\\": 0,\\n          \\"SatisfactionSurveysOffered\\": 0,\\n          \\"HandleRate\\": 0,\\n          \\"SatisfactionSurveysResponded\\": 0,\\n          \\"AverageHoldTime\\": 0,\\n          \\"AccessChannelTypeDetails\\": [\\n            {\\n              \\"AccessChannelType\\": \\"Web\\",\\n              \\"CallsOffered\\": 3\\n            }\\n          ],\\n          \\"AverageFirstResponseTime\\": 10,\\n          \\"AverageResponseTime\\": 12,\\n          \\"ServiceLevel15\\": 0.85,\\n          \\"TotalMessagesSent\\": 16,\\n          \\"TotalMessagesSentByAgent\\": 7,\\n          \\"TotalMessagesSentByCustomer\\": \\"9\\"\\n        },\\n        \\"Outbound\\": {\\n          \\"AverageRingTime\\": 0,\\n          \\"CallsDialed\\": 0,\\n          \\"CallsAnswered\\": 0,\\n          \\"TotalWorkTime\\": 0,\\n          \\"CallsAttendedTransferOut\\": 0,\\n          \\"MaxWorkTime\\": 0,\\n          \\"TotalDialingTime\\": 0,\\n          \\"TotalHoldTime\\": 0,\\n          \\"AverageWorkTime\\": 0,\\n          \\"CallsBlindTransferIn\\": 0,\\n          \\"SatisfactionIndex\\": 0,\\n          \\"CallsRinged\\": 0,\\n          \\"CallsAttendedTransferIn\\": 0,\\n          \\"CallsBlindTransferOut\\": 0,\\n          \\"TotalRingTime\\": 0,\\n          \\"MaxTalkTime\\": 0,\\n          \\"MaxRingTime\\": 0,\\n          \\"TotalTalkTime\\": 0,\\n          \\"MaxDialingTime\\": 0,\\n          \\"AnswerRate\\": 0,\\n          \\"MaxHoldTime\\": 0,\\n          \\"AverageTalkTime\\": 0,\\n          \\"SatisfactionRate\\": 0,\\n          \\"CallsHold\\": 0,\\n          \\"SatisfactionSurveysOffered\\": 0,\\n          \\"SatisfactionSurveysResponded\\": 0,\\n          \\"AverageHoldTime\\": 0,\\n          \\"AverageDialingTime\\": 0\\n        },\\n        \\"Overall\\": {\\n          \\"TotalTalkTime\\": 0,\\n          \\"TotalLoggedInTime\\": 0,\\n          \\"OccupancyRate\\": 0,\\n          \\"TotalWorkTime\\": 0,\\n          \\"MaxHoldTime\\": 0,\\n          \\"MaxWorkTime\\": 0,\\n          \\"AverageBreakTime\\": 0,\\n          \\"TotalHoldTime\\": 0,\\n          \\"SatisfactionRate\\": 0,\\n          \\"MaxBreakTime\\": 0,\\n          \\"AverageWorkTime\\": 0,\\n          \\"AverageTalkTime\\": 0,\\n          \\"SatisfactionIndex\\": 0,\\n          \\"SatisfactionSurveysOffered\\": 0,\\n          \\"SatisfactionSurveysResponded\\": 0,\\n          \\"MaxReadyTime\\": 0,\\n          \\"AverageReadyTime\\": 0,\\n          \\"AverageHoldTime\\": 0,\\n          \\"TotalReadyTime\\": 0,\\n          \\"TotalBreakTime\\": 0,\\n          \\"MaxTalkTime\\": 0,\\n          \\"TotalCalls\\": 0,\\n          \\"TotalOnSiteOnlineTime\\": 0,\\n          \\"TotalOffSiteOnlineTime\\": 0,\\n          \\"TotalOfficePhoneOnlineTime\\": 0,\\n          \\"BreakCodeDetailList\\": [\\n            {\\n              \\"BreakCode\\": \\"会议\\",\\n              \\"Count\\": 3,\\n              \\"Duration\\": 120\\n            }\\n          ],\\n          \\"FirstCheckInTime\\": 1686030515000,\\n          \\"LastCheckOutTime\\": 1686030515000,\\n          \\"TotalOutboundScenarioTime\\": 0,\\n          \\"TotalOutboundScenarioReadyTime\\": 100,\\n          \\"TotalOfficePhoneLoggedInTime\\": 3600,\\n          \\"TotalOffSiteLoggedInTime\\": 100,\\n          \\"TotalOnSiteLoggedInTime\\": 100,\\n          \\"TotalOutboundScenarioLoggedInTime\\": 100\\n        },\\n        \\"SkillGroupIds\\": \\"[\\\\\\"skillgroup1@ccc-test\\\\\\",\\\\\\"skillgroup2@ccc-test\\\\\\"]\\",\\n        \\"SkillGroupNames\\": \\"[\\\\\\"测试技能组1\\\\\\",\\\\\\"测试技能组2\\\\\\"]\\",\\n        \\"Back2Back\\": {\\n          \\"CallsDialed\\": \\"100\\",\\n          \\"AnswerRate\\": \\"0.6\\",\\n          \\"CallsAnswered\\": \\"100\\",\\n          \\"TotalTalkTime\\": \\"100\\",\\n          \\"MaxTalkTime\\": \\"100\\",\\n          \\"AverageTalkTime\\": \\"100\\",\\n          \\"TotalRingTime\\": \\"100\\",\\n          \\"MaxRingTime\\": \\"100\\",\\n          \\"AverageRingTime\\": \\"100\\",\\n          \\"TotalCustomerRingTime\\": \\"100\\",\\n          \\"MaxCustomerRingTime\\": \\"100\\",\\n          \\"AverageCustomerRingTime\\": \\"100\\",\\n          \\"CallsAgentHandled\\": \\"10\\",\\n          \\"AgentHandleRate\\": \\"1\\",\\n          \\"CallsCustomerAnswered\\": \\"7\\",\\n          \\"CustomerAnswerRate\\": \\"0.7\\"\\n        },\\n        \\"Internal\\": {\\n          \\"TotalTalkTime\\": 100,\\n          \\"AverageTalkTime\\": 100,\\n          \\"MaxTalkTime\\": 100,\\n          \\"CallsOffered\\": 100,\\n          \\"CallsHandled\\": 100,\\n          \\"CallsTalked\\": 100,\\n          \\"CallsDialed\\": 100,\\n          \\"CallsAnswered\\": 100\\n        }\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <TotalCount>10</TotalCount>\\n    <PageSize>100</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <DisplayId>8001xxxx</DisplayId>\\n        <AgentId>user-test@ccc-test</AgentId>\\n        <AgentName>云呼测试坐席</AgentName>\\n        <Inbound>\\n            <TotalWorkTime>0</TotalWorkTime>\\n            <CallsRinged>0</CallsRinged>\\n            <TotalHoldTime>0</TotalHoldTime>\\n            <AverageHoldTime>0</AverageHoldTime>\\n            <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n            <CallsOffered>0</CallsOffered>\\n            <MaxRingTime>0</MaxRingTime>\\n            <CallsHold>0</CallsHold>\\n            <SatisfactionIndex>0</SatisfactionIndex>\\n            <CallsHandled>0</CallsHandled>\\n            <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n            <TotalRingTime>0</TotalRingTime>\\n            <HandleRate>0</HandleRate>\\n            <CallsAttendedTransferIn>0</CallsAttendedTransferIn>\\n            <TotalTalkTime>0</TotalTalkTime>\\n            <AverageRingTime>0</AverageRingTime>\\n            <MaxTalkTime>0</MaxTalkTime>\\n            <SatisfactionRate>0</SatisfactionRate>\\n            <CallsBlindTransferOut>0</CallsBlindTransferOut>\\n            <AverageWorkTime>0</AverageWorkTime>\\n            <CallsAttendedTransferOut>0</CallsAttendedTransferOut>\\n            <CallsBlindTransferIn>0</CallsBlindTransferIn>\\n            <MaxWorkTime>0</MaxWorkTime>\\n            <AverageTalkTime>0</AverageTalkTime>\\n            <MaxHoldTime>0</MaxHoldTime>\\n        </Inbound>\\n        <Outbound>\\n            <TotalDialingTime>0</TotalDialingTime>\\n            <TotalWorkTime>0</TotalWorkTime>\\n            <CallsRinged>0</CallsRinged>\\n            <TotalHoldTime>0</TotalHoldTime>\\n            <AverageHoldTime>0</AverageHoldTime>\\n            <MaxRingTime>0</MaxRingTime>\\n            <CallsHold>0</CallsHold>\\n            <SatisfactionIndex>0</SatisfactionIndex>\\n            <TotalRingTime>0</TotalRingTime>\\n            <AverageDialingTime>0</AverageDialingTime>\\n            <CallsAnswered>0</CallsAnswered>\\n            <TotalTalkTime>0</TotalTalkTime>\\n            <CallsDialed>0</CallsDialed>\\n            <MaxDialingTime>0</MaxDialingTime>\\n            <MaxTalkTime>0</MaxTalkTime>\\n            <SatisfactionRate>0</SatisfactionRate>\\n            <CallsAttendedTransferOut>0</CallsAttendedTransferOut>\\n            <AverageTalkTime>0</AverageTalkTime>\\n            <MaxHoldTime>0</MaxHoldTime>\\n            <AnswerRate>0</AnswerRate>\\n            <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n            <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n            <CallsAttendedTransferIn>0</CallsAttendedTransferIn>\\n            <AverageRingTime>0</AverageRingTime>\\n            <CallsBlindTransferOut>0</CallsBlindTransferOut>\\n            <AverageWorkTime>0</AverageWorkTime>\\n            <CallsBlindTransferIn>0</CallsBlindTransferIn>\\n            <MaxWorkTime>0</MaxWorkTime>\\n        </Outbound>\\n        <Overall>\\n            <TotalReadyTime>0</TotalReadyTime>\\n            <TotalCalls>0</TotalCalls>\\n            <TotalBreakTime>0</TotalBreakTime>\\n            <TotalWorkTime>0</TotalWorkTime>\\n            <TotalHoldTime>0</TotalHoldTime>\\n            <AverageHoldTime>0</AverageHoldTime>\\n            <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n            <SatisfactionIndex>0</SatisfactionIndex>\\n            <AverageBreakTime>0</AverageBreakTime>\\n            <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n            <TotalTalkTime>0</TotalTalkTime>\\n            <AverageReadyTime>0</AverageReadyTime>\\n            <TotalLoggedInTime>0</TotalLoggedInTime>\\n            <MaxTalkTime>0</MaxTalkTime>\\n            <MaxReadyTime>0</MaxReadyTime>\\n            <AverageWorkTime>0</AverageWorkTime>\\n            <SatisfactionRate>0</SatisfactionRate>\\n            <MaxBreakTime>0</MaxBreakTime>\\n            <MaxWorkTime>0</MaxWorkTime>\\n            <AverageTalkTime>0</AverageTalkTime>\\n            <MaxHoldTime>0</MaxHoldTime>\\n            <OccupancyRate>0</OccupancyRate>\\n        </Overall>\\n    </List>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListHistoricalAgentSkillGroupReport' => [
            'summary' => '调用ListHistoricalAgentSkillGroupReport获取指定实例下的一个或多个坐席的历史分组数据报表。',
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccSI864G'],
            ],
            'parameters' => [
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '10'],
                ],
                [
                    'name' => 'AgentIdList',
                    'in' => 'formData',
                    'schema' => ['description' => '坐席ID列表，列表大小0-100。', 'type' => 'string', 'required' => false, 'docRequired' => false, 'example' => '["agent1@ccc-test", "agent2@ccc-test"]'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '开始时间戳，默认为当天的0时。统计的时间精度为小时，向前取整，闭区间。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '4133952000000', 'minimum' => '0', 'example' => '1634140800000'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '获取的历史数据的终止时间，格式为Unix时间戳，单位毫秒，非必填，默认为当前时间，统计的时间精度为小时，向后取整，开区间。例如：开始时间为11:12:20，结束时间为11:45:50，则对齐后的入参时间范围为[11:00:00,12:00:00) ，即大于等于11点，小于12点。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '4133952000000', 'minimum' => '0', 'example' => '1620273600000'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'."\n"],
                ],
                [
                    'name' => 'SkillGroupIdList',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID列表，列表大小0-100。', 'type' => 'string', 'required' => false, 'example' => '['."\n"
                        .'      "skg1@ccc-test",'."\n"
                        .'      "skg2@ccc-test"'."\n"
                        .']'],
                ],
                [
                    'name' => 'MediaType',
                    'in' => 'query',
                    'schema' => ['description' => '媒体类型，默认是语音(Audio), 其他可选参数包括Chat和Video.', 'type' => 'string', 'required' => false, 'example' => 'VIDEO'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                            'Data' => [
                                'description' => '分组坐席历史数据列表。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总数，只有PageNumber为1时才有数据，其他情况都是0。', 'type' => 'integer', 'format' => 'int32', 'example' => '11'],
                                    'List' => [
                                        'description' => '分组坐席历史数据列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '分组坐席历史数据。',
                                            'type' => 'object',
                                            'properties' => [
                                                'AgentName' => ['description' => '坐席姓名。', 'type' => 'string', 'example' => '云呼测试坐席'],
                                                'AgentId' => ['description' => '座席ID。', 'type' => 'string', 'example' => 'agent1@ccc-test'],
                                                'DisplayId' => ['description' => '坐席的工号。', 'type' => 'string', 'example' => '1001'],
                                                'SkillGroupName' => ['description' => '技能组名称。', 'type' => 'string', 'example' => 'Default'],
                                                'SkillGroupId' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                                'Inbound' => [
                                                    'description' => '呼入指标。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'AverageRingTime' => ['description' => '平均振铃时长，单位秒。计算公式为： TotalRingTime/CallsRinged。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                        'CallsHandled' => ['description' => '应答量，即坐席应答的次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'CallsAttendedTransferOut' => ['description' => '咨询转出量。若一通电话多次转出给其他坐席，每次转出算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'TotalHoldTime' => ['description' => '总通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。计算公式为： TotalWorkTime/CallsHandled。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                        'CallsBlindTransferIn' => ['description' => '直接转入量。若一通电话多次转入给该坐席，每次转入算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                        'CallsRinged' => ['description' => '坐席振铃的电话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'CallsAttendedTransferIn' => ['description' => '咨询转入量。若一通电话多次转入给该坐席，每次转入算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'CallsBlindTransferOut' => ['description' => '直接转出量。若一通电话多次转出给其他坐席，每次转出算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'CallsOffered' => ['description' => '分配量，即分配给此坐席的电话次数, 包括其他坐席盲转和咨询转给此坐席的电话。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'MaxHoldTime' => ['description' => '最大通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'AverageTalkTime' => ['description' => '平均通话时长，单位秒。计算公式为： TotalTalkTime/CallsHandled。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                        'SatisfactionRate' => ['description' => '满意率，计算公式为：标记为满意的评价数/满意度调查响应次数。', 'type' => 'number', 'format' => 'float', 'example' => '0.5'],
                                                        'CallsHold' => ['description' => '保持量，即发生通话保持的次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'HandleRate' => ['description' => '应答率。计算公式为：CallsHandled/CallsOffered（由于应答事件与分配事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                        'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'AverageHoldTime' => ['description' => '平均通话保持时长，单位秒。计算公式为：TotalHoldTime/CallsHold。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                        'TotalMessagesSent' => ['description' => 'Chat会话中总消息发送量。', 'type' => 'integer', 'format' => 'int64', 'example' => '12'],
                                                        'TotalMessagesSentByAgent' => ['description' => 'Chat会话中坐席发送的总消息量。', 'type' => 'integer', 'format' => 'int64', 'example' => '6'],
                                                        'TotalMessagesSentByCustomer' => ['description' => 'Chat会话中客户发送的总消息量。', 'type' => 'integer', 'format' => 'int64', 'example' => '6'],
                                                        'AverageFirstResponseTime' => ['description' => 'Chat会话平均首次响应时长，单位为秒。', 'type' => 'number', 'format' => 'float', 'example' => '8'],
                                                        'AverageResponseTime' => ['description' => 'Chat会话平均响应时长。', 'type' => 'number', 'format' => 'float', 'example' => '9'],
                                                    ],
                                                ],
                                                'Outbound' => [
                                                    'description' => '呼出指标。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'AverageRingTime' => ['description' => '平均振铃时长，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                        'CallsDialed' => ['description' => '拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'CallsAnswered' => ['description' => '接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'CallsAttendedTransferOut' => ['description' => '咨询转出量。若一通电话多次转出给其他坐席，每次转出算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'TotalDialingTime' => ['description' => '总拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'TotalHoldTime' => ['description' => '总通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。计算公式为：TotalWorkTime/CallsDialed', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                        'CallsBlindTransferIn' => ['description' => '直接转入量。若一通电话多次转入给该坐席，每次转入算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '1.4'],
                                                        'CallsRinged' => ['description' => '坐席振铃的电话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'CallsAttendedTransferIn' => ['description' => '咨询转入量。若一通电话多次转入给该坐席，每次转入算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'CallsBlindTransferOut' => ['description' => '直接转出量。若一通电话多次转出给其他坐席，每次转出算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'MaxDialingTime' => ['description' => '最大拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'AnswerRate' => ['description' => '接通率，计算公式为：CallsAnswered/CallsDialed（由于接听事件与应答事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '0.5'],
                                                        'MaxHoldTime' => ['description' => '最大通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'AverageTalkTime' => ['description' => '平均通话时长，单位秒。计算公式为：TotalTalkTime/CallsAnswered。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                        'SatisfactionRate' => ['description' => '满意率，计算公式为：标记为满意的评价数/满意度调查响应次数。', 'type' => 'number', 'format' => 'float', 'example' => '0.5'],
                                                        'CallsHold' => ['description' => '保持量，即发生通话保持的次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'AverageHoldTime' => ['description' => '平均通话保持时长，单位秒。计算公式为：TotalHoldTime/CallsHold。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                        'AverageDialingTime' => ['description' => '平均拨号时长，单位秒。计算公式为：TotalDialingTime/CallsDialed。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                    ],
                                                ],
                                                'Overall' => [
                                                    'description' => '整体指标。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'TotalLoggedInTime' => ['description' => '总登录时长，单位秒。'."\n"
                                                            .'_注意：不含离线和小休时长_', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'OccupancyRate' => ['description' => '座席利用率。', 'type' => 'number', 'format' => 'float', 'example' => '0.5'],
                                                        'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'MaxHoldTime' => ['description' => '最大通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'AverageBreakTime' => ['description' => '平均小休时长，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                        'TotalHoldTime' => ['description' => '总保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'SatisfactionRate' => ['description' => '满意率，计算公式为：标记为满意的评价数/满意度调查响应次数。', 'type' => 'number', 'format' => 'float', 'example' => '0.5'],
                                                        'MaxBreakTime' => ['description' => '最大小休时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。计算公式为：TotalWorkTime/TotalCalls。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                        'AverageTalkTime' => ['description' => '平均通话时长，单位秒。计算公式为： TotalTalkTime/(CallsAnswered+CallsHandled)。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                        'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '1.4'],
                                                        'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'MaxReadyTime' => ['description' => '最大就绪时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'AverageReadyTime' => ['description' => '平均就绪时长，单位秒。计算公式为：TotalReadyTime/就绪次数。就绪次数为非接口统计字段。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                        'AverageHoldTime' => ['description' => '平均通话保持时长，单位秒。计算公式为：TotalHoldTime/（呼入CallsHold+呼出CallsHold）。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                        'TotalReadyTime' => ['description' => '总就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'TotalBreakTime' => ['description' => '总小休时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'TotalCalls' => ['description' => '总电话量。计算公式为：CallsOffered + CallsDialed。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'BreakCodeDetailList' => [
                                                            'description' => '小休详情列表。',
                                                            'type' => 'array',
                                                            'items' => [
                                                                'description' => '小休详情。',
                                                                'type' => 'object',
                                                                'properties' => [
                                                                    'BreakCode' => ['description' => '小休码。', 'type' => 'string', 'example' => '开会'],
                                                                    'Count' => ['description' => '次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                                    'Duration' => ['description' => '时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                                ],
                                                            ],
                                                        ],
                                                        'FirstCheckInTime' => ['description' => '最早签入时间，格式是unix时间戳，单位到毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1686030515000'],
                                                        'LastCheckOutTime' => ['description' => '最后签出时间，格式是unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1686030515000'],
                                                        'TotalOutboundScenarioTime' => ['description' => '总仅外呼在线时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'TotalOutboundScenarioReadyTime' => ['description' => '总仅外呼空闲时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'TotalOutboundScenarioLoggedInTime' => ['description' => '总仅外呼在线时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '120'],
                                                        'TotalOfficePhoneLoggedInTime' => ['description' => '总办公电话在线时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '120'],
                                                        'TotalOffSiteLggedInTime' => ['description' => '总场外在线时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '120'],
                                                        'TotalOnSiteLoggedInTime' => ['description' => '总场内在线时长，单位秒。', 'type' => 'string', 'example' => '120'],
                                                    ],
                                                ],
                                                'Internal' => [
                                                    'description' => '内部呼叫指标。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'CallsOffered' => ['description' => '电话呼入数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'CallsHandled' => ['description' => '电话应答数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'CallsTalk' => ['description' => '坐席参与的通话次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'CallsDialed' => ['description' => '拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'CallsAnswered' => ['description' => '接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'CallsTalked' => ['description' => '参与通话次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '5'],
                                                    ],
                                                ],
                                                'Back2Back' => [
                                                    'description' => '双呼指标。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'CallsDialed' => ['description' => '拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'AnswerRate' => ['description' => '接通率，计算公式为：CallsAnswered/CallsDialed（由于接听事件与应答事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '0.6'],
                                                        'CallsAnswered' => ['description' => '接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'AgentAnswerRate' => ['description' => '坐席侧应答率。', 'type' => 'number', 'format' => 'float', 'example' => '已弃用，请使用AgentHandleRate代替此参数'],
                                                        'CallsCustomerHandled' => ['description' => '客户侧接起次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '已弃用，请使用CallsCustomerAnswered代替此参数'],
                                                        'CustomerHandleRate' => ['description' => '客户侧接起率。', 'type' => 'number', 'format' => 'float', 'example' => '已弃用，请使用CustomerAnswerRate代替此参数'],
                                                        'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'AverageRingTime' => ['description' => '平均振铃时长，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                        'TotalCustomerRingTime' => ['description' => '总客户侧振岭时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'MaxCustomerRingTime' => ['description' => '最大客户侧振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'AverageCustomerRingTime' => ['description' => '平均客户侧振铃时长，单位秒', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                        'AgentHandleRate' => ['description' => '坐席应答率。', 'type' => 'number', 'format' => 'float', 'example' => '0.5'],
                                                        'CallsCustomerAnswered' => ['description' => '客户接听电话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'CustomerAnswerRate' => ['description' => '客户接通率。', 'type' => 'number', 'format' => 'float', 'example' => '0.5'],
                                                        'CallsAgentHandled' => ['description' => '坐席接听电话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => '该参数不能为null值。'],
                ],
            ],
            'staticInfo' => ['returnType' => 'synchronous'],
            'title' => '获取分组坐席历史数据报表',
            'changeSet' => [
                ['createdAt' => '2023-11-22T01:05:27.000Z', 'description' => '请求参数发生变更、响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListHistoricalAgentSkillGroupReport'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 11,\\n    \\"List\\": [\\n      {\\n        \\"AgentName\\": \\"云呼测试坐席\\",\\n        \\"AgentId\\": \\"agent1@ccc-test\\",\\n        \\"DisplayId\\": \\"1001\\",\\n        \\"SkillGroupName\\": \\"Default\\",\\n        \\"SkillGroupId\\": \\"skillgroup1@ccc-test\\",\\n        \\"Inbound\\": {\\n          \\"AverageRingTime\\": 100,\\n          \\"CallsHandled\\": 100,\\n          \\"TotalWorkTime\\": 100,\\n          \\"CallsAttendedTransferOut\\": 100,\\n          \\"MaxWorkTime\\": 100,\\n          \\"TotalHoldTime\\": 100,\\n          \\"AverageWorkTime\\": 100,\\n          \\"CallsBlindTransferIn\\": 100,\\n          \\"SatisfactionIndex\\": 100,\\n          \\"CallsRinged\\": 100,\\n          \\"CallsAttendedTransferIn\\": 100,\\n          \\"CallsBlindTransferOut\\": 100,\\n          \\"TotalRingTime\\": 100,\\n          \\"MaxTalkTime\\": 100,\\n          \\"MaxRingTime\\": 100,\\n          \\"TotalTalkTime\\": 100,\\n          \\"CallsOffered\\": 100,\\n          \\"MaxHoldTime\\": 100,\\n          \\"AverageTalkTime\\": 100,\\n          \\"SatisfactionRate\\": 0.5,\\n          \\"CallsHold\\": 100,\\n          \\"SatisfactionSurveysOffered\\": 100,\\n          \\"HandleRate\\": 100,\\n          \\"SatisfactionSurveysResponded\\": 100,\\n          \\"AverageHoldTime\\": 100,\\n          \\"TotalMessagesSent\\": 12,\\n          \\"TotalMessagesSentByAgent\\": 6,\\n          \\"TotalMessagesSentByCustomer\\": 6,\\n          \\"AverageFirstResponseTime\\": 8,\\n          \\"AverageResponseTime\\": 9\\n        },\\n        \\"Outbound\\": {\\n          \\"AverageRingTime\\": 100,\\n          \\"CallsDialed\\": 100,\\n          \\"CallsAnswered\\": 100,\\n          \\"TotalWorkTime\\": 100,\\n          \\"CallsAttendedTransferOut\\": 100,\\n          \\"MaxWorkTime\\": 100,\\n          \\"TotalDialingTime\\": 100,\\n          \\"TotalHoldTime\\": 100,\\n          \\"AverageWorkTime\\": 100,\\n          \\"CallsBlindTransferIn\\": 100,\\n          \\"SatisfactionIndex\\": 1.4,\\n          \\"CallsRinged\\": 100,\\n          \\"CallsAttendedTransferIn\\": 100,\\n          \\"CallsBlindTransferOut\\": 100,\\n          \\"TotalRingTime\\": 100,\\n          \\"MaxTalkTime\\": 100,\\n          \\"MaxRingTime\\": 100,\\n          \\"TotalTalkTime\\": 100,\\n          \\"MaxDialingTime\\": 100,\\n          \\"AnswerRate\\": 0.5,\\n          \\"MaxHoldTime\\": 100,\\n          \\"AverageTalkTime\\": 100,\\n          \\"SatisfactionRate\\": 0.5,\\n          \\"CallsHold\\": 100,\\n          \\"SatisfactionSurveysOffered\\": 100,\\n          \\"SatisfactionSurveysResponded\\": 100,\\n          \\"AverageHoldTime\\": 100,\\n          \\"AverageDialingTime\\": 100\\n        },\\n        \\"Overall\\": {\\n          \\"TotalTalkTime\\": 100,\\n          \\"TotalLoggedInTime\\": 100,\\n          \\"OccupancyRate\\": 0.5,\\n          \\"TotalWorkTime\\": 100,\\n          \\"MaxHoldTime\\": 100,\\n          \\"MaxWorkTime\\": 100,\\n          \\"AverageBreakTime\\": 100,\\n          \\"TotalHoldTime\\": 100,\\n          \\"SatisfactionRate\\": 0.5,\\n          \\"MaxBreakTime\\": 100,\\n          \\"AverageWorkTime\\": 100,\\n          \\"AverageTalkTime\\": 100,\\n          \\"SatisfactionIndex\\": 1.4,\\n          \\"SatisfactionSurveysOffered\\": 100,\\n          \\"SatisfactionSurveysResponded\\": 100,\\n          \\"MaxReadyTime\\": 100,\\n          \\"AverageReadyTime\\": 100,\\n          \\"AverageHoldTime\\": 100,\\n          \\"TotalReadyTime\\": 100,\\n          \\"TotalBreakTime\\": 100,\\n          \\"MaxTalkTime\\": 100,\\n          \\"TotalCalls\\": 100,\\n          \\"BreakCodeDetailList\\": [\\n            {\\n              \\"BreakCode\\": \\"开会\\",\\n              \\"Count\\": 1,\\n              \\"Duration\\": 100\\n            }\\n          ],\\n          \\"FirstCheckInTime\\": 1686030515000,\\n          \\"LastCheckOutTime\\": 1686030515000,\\n          \\"TotalOutboundScenarioTime\\": 100,\\n          \\"TotalOutboundScenarioReadyTime\\": 100,\\n          \\"TotalOutboundScenarioLoggedInTime\\": 120,\\n          \\"TotalOfficePhoneLoggedInTime\\": 120,\\n          \\"TotalOffSiteLggedInTime\\": 120,\\n          \\"TotalOnSiteLoggedInTime\\": \\"120\\"\\n        },\\n        \\"Internal\\": {\\n          \\"TotalTalkTime\\": 100,\\n          \\"AverageTalkTime\\": 100,\\n          \\"MaxTalkTime\\": 100,\\n          \\"CallsOffered\\": 100,\\n          \\"CallsHandled\\": 100,\\n          \\"CallsTalk\\": 100,\\n          \\"CallsDialed\\": 100,\\n          \\"CallsAnswered\\": 100,\\n          \\"CallsTalked\\": 5\\n        },\\n        \\"Back2Back\\": {\\n          \\"CallsDialed\\": 100,\\n          \\"AnswerRate\\": 0.6,\\n          \\"CallsAnswered\\": 100,\\n          \\"AgentAnswerRate\\": 0,\\n          \\"CallsCustomerHandled\\": 0,\\n          \\"CustomerHandleRate\\": 0,\\n          \\"TotalTalkTime\\": 100,\\n          \\"MaxTalkTime\\": 100,\\n          \\"AverageTalkTime\\": 100,\\n          \\"TotalRingTime\\": 100,\\n          \\"MaxRingTime\\": 100,\\n          \\"AverageRingTime\\": 100,\\n          \\"TotalCustomerRingTime\\": 100,\\n          \\"MaxCustomerRingTime\\": 100,\\n          \\"AverageCustomerRingTime\\": 100,\\n          \\"AgentHandleRate\\": 0.5,\\n          \\"CallsCustomerAnswered\\": 100,\\n          \\"CustomerAnswerRate\\": 0.5,\\n          \\"CallsAgentHandled\\": 100\\n        }\\n      }\\n    ]\\n  }\\n}","type":"json"}]',
        ],
        'ListHistoricalSkillGroupReport' => [
            'summary' => '调用ListHistoricalSkillGroupReport获取指定实例下的一个或多个技能组的历史数据报表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'list',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccOQKOLI'],
            ],
            'parameters' => [
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'maximum' => '100', 'minimum' => '1', 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'maximum' => '100', 'minimum' => '1', 'example' => '100'],
                ],
                [
                    'name' => 'SkillGroupIdList',
                    'in' => 'formData',
                    'schema' => ['description' => '待查询的技能组ID列表，格式为JSON数组的字符串，数组元素为技能组ID，非必填，默认为空，表示查询当前分页下的所有技能组。', 'type' => 'string', 'required' => false, 'docRequired' => false, 'example' => '["skillgroup1@ccc-test", "skillgroup2@ccc-test2"]'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '获取的历史数据的起始时间，格式为Unix时间戳，单位毫秒，非必填，默认为当天的0时，最早为当前时间往前180天，统计的时间精度为小时，向前取整，闭区间。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '4133952000000', 'minimum' => '0', 'example' => '1532448000000'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '获取的历史数据的终止时间，格式为Unix时间戳，单位毫秒，非必填，默认为当前时间，统计的时间精度为小时，向后取整，开区间。例如：开始时间为11:12:20，结束时间为11:45:50，则对齐后的入参时间范围为[11:00:00, 12:00:00) ，即大于等于11点，小于12点。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '4133952000000', 'minimum' => '0', 'example' => '1532707199000'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'MediaType',
                    'in' => 'query',
                    'schema' => ['description' => '媒体类型，默认是语音(Audio), 其他可选参数包括Chat和Video.', 'type' => 'string', 'required' => false, 'example' => 'VIDEO'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '26A34338-5CD9-4C95-A7A6-5BDCE76C6B94'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '100'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '4'],
                                    'List' => [
                                        'description' => '技能组历史数据列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '技能组历史数据。',
                                            'type' => 'object',
                                            'properties' => [
                                                'SkillGroupName' => ['description' => '技能组名称。', 'type' => 'string', 'example' => 'skillgroup'],
                                                'SkillGroupId' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                'Inbound' => [
                                                    'description' => '呼入指标。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'AverageRingTime' => ['description' => '平均振铃时长，单位秒。计算公式为： TotalRingTime/CallsRinged。', 'type' => 'number', 'format' => 'float', 'example' => '5'],
                                                        'CallsOverflow' => ['description' => '溢出量，即发生队列（技能组）溢出的电话数量。若一通电话多次进入同一队列，每次溢出算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsAbandonedInRing' => ['description' => '振铃放弃量，即坐席振铃中客户挂机的数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsHandled' => ['description' => '应答量，即坐席应答的次数。一通电话每次进入队列后，若被多个坐席应答，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '7'],
                                                        'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '85'],
                                                        'TotalAbandonedInRingTime' => ['description' => '总振铃放弃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '12'],
                                                        'CallsAttendedTransferOut' => ['description' => '咨询转出量，即由该技能组发起的咨询转接到其他技能组的电话数量，同一技能组内坐席间的转接不计数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageWaitTime' => ['description' => '平均等待时长，平均每通电话的坐席接起前等待时长。计算公式为：TotalWaitTime/CallsHandled。', 'type' => 'number', 'format' => 'float', 'example' => '5'],
                                                        'TotalHoldTime' => ['description' => '总通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxAbandonTime' => ['description' => '最大放弃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。计算公式为： TotalWorkTime/CallsHandled。', 'type' => 'number', 'format' => 'float', 'example' => '13'],
                                                        'CallsQueued' => ['description' => '呼入场景进入队列（技能组）的电话数量，若一通电话多次进入同一队列，每次进入算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '7'],
                                                        'CallsBlindTransferIn' => ['description' => '直接转入量，即由其他技能组发起的直接转接到该技能组的电话数量，同一技能组内坐席间的转接不计数。若一个坐席同时签入多个技能组，则该电话的统计归属于签入的第一个技能组。若一通电话由其他技能组多次转接到该技能组，每次转接算一次。下同。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'AverageAbandonedInRingTime' => ['description' => '平均振铃放弃时长，单位秒。计算公式为： TotalAbandonedInRingTime/CallsAbandonedInRing。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'AverageAbandonTime' => ['description' => '平均放弃时长，单位秒。计算公式为：TotalAbandonTime/CallsAbandoned。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'CallsRinged' => ['description' => '坐席振铃的电话数量，一通电话每次进入队列后，若分配给多个座席并产生了振铃，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '7'],
                                                        'CallsBlindTransferOut' => ['description' => '直接转出量，即由该技能组发起的直接转接到其他技能组的电话数量，同一技能组内坐席间的转接不计数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsAttendedTransferIn' => ['description' => '咨询转入量，即由其他技能组发起的咨询转接到该技能组的电话数量，同一技能组内坐席间的转接不计数。若一个坐席同时迁入多个技能组，则该电话的统计归属于签入的第一个技能组。若一通电话由其他技能组多次转接到该技能组，每次转接算一次。下同。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsAbandoned' => ['description' => '放弃量。计算公式为：CallsAbandonedInQueue+CallsAbandonedInRing。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxAbandonedInQueueTime' => ['description' => '最大排队放弃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalWaitTime' => ['description' => '总等待时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '34'],
                                                        'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '32'],
                                                        'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '12'],
                                                        'AbandonRate' => ['description' => '放弃率。计算公式为：CallsAbandoned/CallsOffered（由于放弃事件与分配事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '447'],
                                                        'TotalAbandonTime' => ['description' => '总放弃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsOffered' => ['description' => '分配量，即分配给该技能组的电话数量，包括通过队列分配的电话数量和通过转接（咨询转接和直接转接）分配的电话数量。计算公式为：CallsQueued+CallsBlindTransferIn+CallsAttentandedTransferIn。', 'type' => 'integer', 'format' => 'int64', 'example' => '7'],
                                                        'MaxAbandonedInRingTime' => ['description' => '最大振铃放弃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxWaitTime' => ['description' => '最大等待时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '13'],
                                                        'AverageAbandonedInQueueTime' => ['description' => '平均排队放弃时长，单位秒。计算公式为： TotalAbandonedInQueueTime/CallsAbandonedInQueue。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'ServiceLevel20' => ['description' => '20秒服务水平，等待时长小于等于20秒的电话数量/CallsQueued。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'MaxHoldTime' => ['description' => '最大通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionRate' => ['description' => '满意率，计算公式为：标记为满意的评价数/满意度调查响应次数。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'AverageTalkTime' => ['description' => '平均通话时长，单位秒。计算公式为： TotalTalkTime/CallsHandled。', 'type' => 'number', 'format' => 'float', 'example' => '64'],
                                                        'CallsHold' => ['description' => '保持量，即发生通话保持的次数。一通电话每次进入队列后，若发生多次通话保持，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'HandleRate' => ['description' => '应答率。计算公式为：CallsHandled/CallsOffered（由于应答事件与分配事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '1'],
                                                        'CallsTimeout' => ['description' => '超时量，即发生队列（技能组）超时的电话数量。若一通电话多次进入同一队列，每次超时算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageHoldTime' => ['description' => '平均通话保持时长，单位秒。计算公式为：TotalHoldTime/CallsHold。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'TotalAbandonedInQueueTime' => ['description' => '总排队放弃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsAbandonedInQueue' => ['description' => '队列放弃量，即电话进入队列之后在排队环节客户挂机的数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsQueuingTimeout' => ['description' => '在排队阶段超时的通话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsQueuingOverflow' => ['description' => '队列溢出的通话数量，队列溢出指通话在IVR排队时队列溢出。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AccessChannelTypeDetails' => [
                                                            'description' => '各渠道的统计数据。',
                                                            'type' => 'array',
                                                            'items' => [
                                                                'description' => '各渠道的统计数据。',
                                                                'type' => 'object',
                                                                'properties' => [
                                                                    'AccessChannelType' => ['description' => '渠道类型。', 'type' => 'string', 'example' => 'Web'],
                                                                    'CallsOffered' => ['description' => '分配的会话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '2'],
                                                                ],
                                                            ],
                                                        ],
                                                        'AverageFirstResponseTime' => ['description' => 'Chat会话平均首次响应时长，单位为秒。', 'type' => 'number', 'format' => 'float', 'example' => '6'],
                                                        'AverageResponseTime' => ['description' => 'Chat会话平均响应时长。', 'type' => 'number', 'format' => 'float', 'example' => '8'],
                                                        'CallsQueuingFailed' => ['description' => '队列失败量，即电话进入队列之后在排队环节客户挂机的数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'ServiceLevel15' => ['description' => '15秒服务水平。', 'type' => 'number', 'format' => 'float', 'example' => '0.7'],
                                                        'ServiceLevel30' => ['description' => '30秒服务水平。', 'type' => 'number', 'format' => 'float', 'example' => '0.9'],
                                                        'TotalMessagesSent' => ['description' => 'Chat会话中总消息发送量。', 'type' => 'integer', 'format' => 'int64', 'example' => '12'],
                                                        'TotalMessagesSentByAgent' => ['description' => 'Chat会话中坐席发送的总消息量。', 'type' => 'integer', 'format' => 'int64', 'example' => '9'],
                                                        'TotalMessagesSentByCustomer' => ['description' => 'Chat会话中客户发送的总消息量。', 'type' => 'integer', 'format' => 'int64', 'example' => '3'],
                                                    ],
                                                ],
                                                'Outbound' => [
                                                    'description' => '呼出指标。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'AverageRingTime' => ['description' => '平均振铃时长，单位秒。计算公式为： TotalRingTime/CallsRinged。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'CallsDialed' => ['description' => '拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '6'],
                                                        'CallsAnswered' => ['description' => '接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                        'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '9'],
                                                        'CallsAttendedTransferOut' => ['description' => '咨询转出量，即由该技能组发起的咨询转接到其他技能组的电话数量，同一技能组内坐席间的转接不计数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalDialingTime' => ['description' => '总拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '218'],
                                                        'TotalHoldTime' => ['description' => '总通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。计算公式为：TotalWorkTime/CallsDialed', 'type' => 'number', 'format' => 'float', 'example' => '2'],
                                                        'CallsBlindTransferIn' => ['description' => '直接转入量，即由其他技能组发起的直接转接到该技能组的电话数量，同一技能组内坐席间的转接不计数。若一个坐席同时签入多个技能组，则该电话的统计归属于签入的第一个技能组。若一通电话由其他技能组多次转接到该技能组，每次转接算一次。下同。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'CallsRinged' => ['description' => '坐席振铃的电话数量，一通电话每次进入队列后，若分配给多个座席并产生了振铃，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsAttendedTransferIn' => ['description' => '咨询转入量，即由其他技能组发起的咨询转接到该技能组的电话数量，同一技能组内坐席间的转接不计数。若一个坐席同时迁入多个技能组，则该电话的统计归属于签入的第一个技能组。若一通电话由其他技能组多次转接到该技能组，每次转接算一次。下同。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsBlindTransferOut' => ['description' => '直接转出量，即由该技能组发起的直接转接到其他技能组的电话数量，同一技能组内坐席间的转接不计数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '3'],
                                                        'MaxDialingTime' => ['description' => '最大拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '12'],
                                                        'AnswerRate' => ['description' => '接通率，计算公式为：CallsAnswered/CallsDialed（由于接听事件与应答事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'MaxHoldTime' => ['description' => '最大通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageTalkTime' => ['description' => '平均通话时长，单位秒。计算公式为：TotalTalkTime/CallsAnswered。', 'type' => 'number', 'format' => 'float', 'example' => '3'],
                                                        'SatisfactionRate' => ['description' => '满意率，计算公式为：标记为满意的评价数/满意度调查响应次数。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'CallsHold' => ['description' => '保持量，即发生通话保持的电话数量。一通电话在转出当前技能组之前，若发生多次通话保持，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageHoldTime' => ['description' => '平均通话保持时长，单位秒。计算公式为：TotalHoldTime/CallsHold。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'AverageDialingTime' => ['description' => '平均拨号时长，单位秒。计算公式为：TotalDialingTime/CallsDialed。', 'type' => 'number', 'format' => 'float', 'example' => '37'],
                                                    ],
                                                ],
                                                'Overall' => [
                                                    'description' => '整体指标。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '449'],
                                                        'TotalLoggedInTime' => ['description' => '总登录时长，单位秒。'."\n"
                                                            .'_注意：不含离线和小休时长_', 'type' => 'integer', 'format' => 'int64', 'example' => '23218'],
                                                        'OccupancyRate' => ['description' => '座席利用率，计算公式为： (TotalworkTime + TotalTalkTime ) / TotalLoggedInTime。', 'type' => 'number', 'format' => 'float', 'example' => '0.02332222293912065'],
                                                        'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '94'],
                                                        'MaxHoldTime' => ['description' => '最大通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '12'],
                                                        'AverageBreakTime' => ['description' => '平均小休时长，单位秒。计算公式为：TotalBreakTime/小休次数。小休次数为非接口统计字段。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'TotalHoldTime' => ['description' => '总保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionRate' => ['description' => '满意率，计算公式为：标记为满意的评价数/满意度调查响应次数。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'MaxBreakTime' => ['description' => '最大小休时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                        'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。计算公式为：TotalWorkTime/TotalCalls。', 'type' => 'number', 'format' => 'float', 'example' => '8'],
                                                        'AverageTalkTime' => ['description' => '平均通话时长，单位秒。计算公式为： TotalTalkTime/(CallsAnswered+CallsHandled)。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxReadyTime' => ['description' => '最大就绪时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '19328'],
                                                        'AverageReadyTime' => ['description' => '平均就绪时长，单位秒。计算公式为：TotalReadyTime/就绪次数。就绪次数为非接口统计字段。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'AverageHoldTime' => ['description' => '平均通话保持时长，单位秒。计算公式为：TotalHoldTime/(呼入CallsHold+呼出CallsHold)。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'TotalReadyTime' => ['description' => '总就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '22428'],
                                                        'TotalBreakTime' => ['description' => '总小休时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '3'],
                                                        'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalCalls' => ['description' => '总电话量。计算公式为：CallsOffered + CallsDialed。', 'type' => 'integer', 'format' => 'int64', 'example' => '13'],
                                                        'BreakCodeDetailList' => [
                                                            'description' => '小休详情列表。',
                                                            'type' => 'array',
                                                            'items' => [
                                                                'description' => '小休详情。',
                                                                'type' => 'object',
                                                                'properties' => [
                                                                    'BreakCode' => ['description' => '小休类型代码。', 'type' => 'string', 'example' => '会议'],
                                                                    'Count' => ['description' => '此类型小休的发生次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '2'],
                                                                    'Duration' => ['description' => '此类型小休的总计发生时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '3600'],
                                                                ],
                                                            ],
                                                        ],
                                                    ],
                                                ],
                                                'Back2Back' => [
                                                    'description' => '双呼指标。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'CallsDialed' => ['description' => '拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'AnswerRate' => ['description' => '接通率，计算公式为：CallsAnswered/CallsDialed（由于接听事件与应答事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '0.6'],
                                                        'CallsAnswered' => ['description' => '接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                        'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'AverageRingTime' => ['description' => '平均振铃时长，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                        'TotalCustomerRingTime' => ['description' => '总客户侧振岭时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'MaxCustomerRingTime' => ['description' => '最大客户侧振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        'AverageCustomerRingTime' => ['description' => '平均客户侧振铃时长，单位秒', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                        'AgentHandleRate' => ['description' => '坐席应答率。', 'type' => 'number', 'format' => 'float', 'example' => '1'],
                                                        'CallsCustomerAnswered' => ['description' => '客户接听电话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '8'],
                                                        'CustomerAnswerRate' => ['description' => '客户接通率。', 'type' => 'number', 'format' => 'float', 'example' => '0.8'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Format', 'errorMessage' => 'The format of parameter %s is invalid. %s', 'description' => '该参数的格式不合法。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.Common', 'errorMessage' => 'An internal service error occurred. %s', 'description' => '内部服务错误。'],
                ],
            ],
            'title' => '获取技能组历史数据报表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-22T01:05:26.000Z', 'description' => '请求参数发生变更、响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListHistoricalSkillGroupReport'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"26A34338-5CD9-4C95-A7A6-5BDCE76C6B94\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 100,\\n    \\"TotalCount\\": 4,\\n    \\"List\\": [\\n      {\\n        \\"SkillGroupName\\": \\"skillgroup\\",\\n        \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n        \\"Inbound\\": {\\n          \\"AverageRingTime\\": 5,\\n          \\"CallsOverflow\\": 0,\\n          \\"CallsAbandonedInRing\\": 0,\\n          \\"CallsHandled\\": 7,\\n          \\"TotalWorkTime\\": 85,\\n          \\"TotalAbandonedInRingTime\\": 0,\\n          \\"MaxWorkTime\\": 12,\\n          \\"CallsAttendedTransferOut\\": 0,\\n          \\"AverageWaitTime\\": 5,\\n          \\"TotalHoldTime\\": 0,\\n          \\"MaxAbandonTime\\": 0,\\n          \\"AverageWorkTime\\": 13,\\n          \\"CallsQueued\\": 7,\\n          \\"CallsBlindTransferIn\\": 0,\\n          \\"SatisfactionIndex\\": 0,\\n          \\"AverageAbandonedInRingTime\\": 0,\\n          \\"AverageAbandonTime\\": 0,\\n          \\"CallsRinged\\": 7,\\n          \\"CallsBlindTransferOut\\": 0,\\n          \\"CallsAttendedTransferIn\\": 0,\\n          \\"CallsAbandoned\\": 0,\\n          \\"MaxAbandonedInQueueTime\\": 0,\\n          \\"TotalWaitTime\\": 34,\\n          \\"TotalRingTime\\": 32,\\n          \\"MaxTalkTime\\": 0,\\n          \\"MaxRingTime\\": 12,\\n          \\"AbandonRate\\": 0,\\n          \\"TotalTalkTime\\": 447,\\n          \\"TotalAbandonTime\\": 0,\\n          \\"CallsOffered\\": 7,\\n          \\"MaxAbandonedInRingTime\\": 0,\\n          \\"MaxWaitTime\\": 13,\\n          \\"AverageAbandonedInQueueTime\\": 0,\\n          \\"ServiceLevel20\\": 0,\\n          \\"MaxHoldTime\\": 0,\\n          \\"SatisfactionRate\\": 0,\\n          \\"AverageTalkTime\\": 64,\\n          \\"CallsHold\\": 0,\\n          \\"SatisfactionSurveysOffered\\": 0,\\n          \\"HandleRate\\": 1,\\n          \\"CallsTimeout\\": 0,\\n          \\"SatisfactionSurveysResponded\\": 0,\\n          \\"AverageHoldTime\\": 0,\\n          \\"TotalAbandonedInQueueTime\\": 0,\\n          \\"CallsAbandonedInQueue\\": 0,\\n          \\"CallsQueuingTimeout\\": 0,\\n          \\"CallsQueuingOverflow\\": 0,\\n          \\"AccessChannelTypeDetails\\": [\\n            {\\n              \\"AccessChannelType\\": \\"Web\\",\\n              \\"CallsOffered\\": 2\\n            }\\n          ],\\n          \\"AverageFirstResponseTime\\": 6,\\n          \\"AverageResponseTime\\": 8,\\n          \\"CallsQueuingFailed\\": 0,\\n          \\"ServiceLevel15\\": 0.7,\\n          \\"ServiceLevel30\\": 0.9,\\n          \\"TotalMessagesSent\\": 12,\\n          \\"TotalMessagesSentByAgent\\": 9,\\n          \\"TotalMessagesSentByCustomer\\": 3\\n        },\\n        \\"Outbound\\": {\\n          \\"AverageRingTime\\": 0,\\n          \\"CallsDialed\\": 6,\\n          \\"CallsAnswered\\": 1,\\n          \\"TotalWorkTime\\": 9,\\n          \\"CallsAttendedTransferOut\\": 0,\\n          \\"MaxWorkTime\\": 0,\\n          \\"TotalDialingTime\\": 218,\\n          \\"TotalHoldTime\\": 0,\\n          \\"AverageWorkTime\\": 2,\\n          \\"CallsBlindTransferIn\\": 0,\\n          \\"SatisfactionIndex\\": 0,\\n          \\"CallsRinged\\": 0,\\n          \\"CallsAttendedTransferIn\\": 0,\\n          \\"CallsBlindTransferOut\\": 0,\\n          \\"TotalRingTime\\": 0,\\n          \\"MaxTalkTime\\": 0,\\n          \\"MaxRingTime\\": 0,\\n          \\"TotalTalkTime\\": 3,\\n          \\"MaxDialingTime\\": 12,\\n          \\"AnswerRate\\": 0,\\n          \\"MaxHoldTime\\": 0,\\n          \\"AverageTalkTime\\": 3,\\n          \\"SatisfactionRate\\": 0,\\n          \\"CallsHold\\": 0,\\n          \\"SatisfactionSurveysOffered\\": 0,\\n          \\"SatisfactionSurveysResponded\\": 0,\\n          \\"AverageHoldTime\\": 0,\\n          \\"AverageDialingTime\\": 37\\n        },\\n        \\"Overall\\": {\\n          \\"TotalTalkTime\\": 449,\\n          \\"TotalLoggedInTime\\": 23218,\\n          \\"OccupancyRate\\": 0.02332222293912065,\\n          \\"TotalWorkTime\\": 94,\\n          \\"MaxHoldTime\\": 0,\\n          \\"MaxWorkTime\\": 12,\\n          \\"AverageBreakTime\\": 0,\\n          \\"TotalHoldTime\\": 0,\\n          \\"SatisfactionRate\\": 0,\\n          \\"MaxBreakTime\\": 1,\\n          \\"AverageWorkTime\\": 8,\\n          \\"AverageTalkTime\\": 0,\\n          \\"SatisfactionIndex\\": 0,\\n          \\"SatisfactionSurveysOffered\\": 0,\\n          \\"SatisfactionSurveysResponded\\": 0,\\n          \\"MaxReadyTime\\": 19328,\\n          \\"AverageReadyTime\\": 0,\\n          \\"AverageHoldTime\\": 0,\\n          \\"TotalReadyTime\\": 22428,\\n          \\"TotalBreakTime\\": 3,\\n          \\"MaxTalkTime\\": 0,\\n          \\"TotalCalls\\": 13,\\n          \\"BreakCodeDetailList\\": [\\n            {\\n              \\"BreakCode\\": \\"会议\\",\\n              \\"Count\\": 2,\\n              \\"Duration\\": 3600\\n            }\\n          ]\\n        },\\n        \\"Back2Back\\": {\\n          \\"CallsDialed\\": 100,\\n          \\"AnswerRate\\": 0.6,\\n          \\"CallsAnswered\\": 100,\\n          \\"TotalTalkTime\\": 100,\\n          \\"MaxTalkTime\\": 100,\\n          \\"AverageTalkTime\\": 100,\\n          \\"TotalRingTime\\": 100,\\n          \\"MaxRingTime\\": 100,\\n          \\"AverageRingTime\\": 100,\\n          \\"TotalCustomerRingTime\\": 100,\\n          \\"MaxCustomerRingTime\\": 100,\\n          \\"AverageCustomerRingTime\\": 100,\\n          \\"AgentHandleRate\\": 1,\\n          \\"CallsCustomerAnswered\\": 8,\\n          \\"CustomerAnswerRate\\": 0.8\\n        }\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>26A34338-5CD9-4C95-A7A6-5BDCE76C6B94</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <TotalCount>4</TotalCount>\\n    <PageSize>100</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <SkillGroupName>test1</SkillGroupName>\\n        <SkillGroupId>skg-test1@ccc-test</SkillGroupId>\\n        <Inbound>\\n            <ServiceLevel20>0</ServiceLevel20>\\n            <CallsAbandonedInQueue>0</CallsAbandonedInQueue>\\n            <TotalWorkTime>85</TotalWorkTime>\\n            <TotalHoldTime>0</TotalHoldTime>\\n            <CallsRinged>7</CallsRinged>\\n            <AverageHoldTime>0</AverageHoldTime>\\n            <MaxRingTime>12</MaxRingTime>\\n            <CallsOffered>7</CallsOffered>\\n            <CallsAbandoned>0</CallsAbandoned>\\n            <SatisfactionIndex>0</SatisfactionIndex>\\n            <CallsHold>0</CallsHold>\\n            <MaxAbandonedInRingTime>0</MaxAbandonedInRingTime>\\n            <TotalRingTime>32</TotalRingTime>\\n            <HandleRate>1</HandleRate>\\n            <AverageAbandonedInQueueTime>0</AverageAbandonedInQueueTime>\\n            <TotalTalkTime>447</TotalTalkTime>\\n            <AverageWaitTime>5</AverageWaitTime>\\n            <TotalAbandonedInRingTime>0</TotalAbandonedInRingTime>\\n            <CallsQueued>7</CallsQueued>\\n            <MaxTalkTime>0</MaxTalkTime>\\n            <SatisfactionRate>0</SatisfactionRate>\\n            <CallsAttendedTransferOut>0</CallsAttendedTransferOut>\\n            <TotalAbandonTime>0</TotalAbandonTime>\\n            <MaxHoldTime>0</MaxHoldTime>\\n            <AverageTalkTime>64</AverageTalkTime>\\n            <MaxAbandonedInQueueTime>0</MaxAbandonedInQueueTime>\\n            <CallsTimeout>0</CallsTimeout>\\n            <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n            <CallsAbandonedInRing>0</CallsAbandonedInRing>\\n            <CallsOverflow>0</CallsOverflow>\\n            <CallsHandled>7</CallsHandled>\\n            <MaxWaitTime>13</MaxWaitTime>\\n            <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n            <CallsAttendedTransferIn>0</CallsAttendedTransferIn>\\n            <MaxAbandonTime>0</MaxAbandonTime>\\n            <AverageRingTime>5</AverageRingTime>\\n            <TotalWaitTime>34</TotalWaitTime>\\n            <AverageAbandonTime>0</AverageAbandonTime>\\n            <AverageAbandonedInRingTime>0</AverageAbandonedInRingTime>\\n            <TotalAbandonedInQueueTime>0</TotalAbandonedInQueueTime>\\n            <CallsBlindTransferOut>0</CallsBlindTransferOut>\\n            <AverageWorkTime>13</AverageWorkTime>\\n            <MaxWorkTime>12</MaxWorkTime>\\n            <CallsBlindTransferIn>0</CallsBlindTransferIn>\\n            <AbandonRate>0</AbandonRate>\\n        </Inbound>\\n        <Outbound>\\n            <TotalDialingTime>218</TotalDialingTime>\\n            <TotalWorkTime>9</TotalWorkTime>\\n            <TotalHoldTime>0</TotalHoldTime>\\n            <CallsRinged>0</CallsRinged>\\n            <AverageHoldTime>0</AverageHoldTime>\\n            <MaxRingTime>0</MaxRingTime>\\n            <SatisfactionIndex>0</SatisfactionIndex>\\n            <CallsHold>0</CallsHold>\\n            <TotalRingTime>0</TotalRingTime>\\n            <AverageDialingTime>37</AverageDialingTime>\\n            <CallsAnswered>1</CallsAnswered>\\n            <TotalTalkTime>3</TotalTalkTime>\\n            <CallsDialed>6</CallsDialed>\\n            <MaxDialingTime>12</MaxDialingTime>\\n            <MaxTalkTime>0</MaxTalkTime>\\n            <SatisfactionRate>0</SatisfactionRate>\\n            <CallsAttendedTransferOut>0</CallsAttendedTransferOut>\\n            <MaxHoldTime>0</MaxHoldTime>\\n            <AverageTalkTime>3</AverageTalkTime>\\n            <AnswerRate>0</AnswerRate>\\n            <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n            <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n            <CallsAttendedTransferIn>0</CallsAttendedTransferIn>\\n            <AverageRingTime>0</AverageRingTime>\\n            <CallsBlindTransferOut>0</CallsBlindTransferOut>\\n            <AverageWorkTime>2</AverageWorkTime>\\n            <MaxWorkTime>0</MaxWorkTime>\\n            <CallsBlindTransferIn>0</CallsBlindTransferIn>\\n        </Outbound>\\n        <Overall>\\n            <TotalReadyTime>22428</TotalReadyTime>\\n            <TotalCalls>13</TotalCalls>\\n            <TotalBreakTime>3</TotalBreakTime>\\n            <TotalWorkTime>94</TotalWorkTime>\\n            <TotalHoldTime>0</TotalHoldTime>\\n            <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n            <AverageHoldTime>0</AverageHoldTime>\\n            <SatisfactionIndex>0</SatisfactionIndex>\\n            <AverageBreakTime>0</AverageBreakTime>\\n            <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n            <TotalTalkTime>449</TotalTalkTime>\\n            <AverageReadyTime>0</AverageReadyTime>\\n            <TotalLoggedInTime>23218</TotalLoggedInTime>\\n            <MaxTalkTime>0</MaxTalkTime>\\n            <SatisfactionRate>0</SatisfactionRate>\\n            <MaxReadyTime>19328</MaxReadyTime>\\n            <AverageWorkTime>8</AverageWorkTime>\\n            <MaxWorkTime>12</MaxWorkTime>\\n            <MaxBreakTime>1</MaxBreakTime>\\n            <OccupancyRate>0.02332222293912065</OccupancyRate>\\n            <MaxHoldTime>0</MaxHoldTime>\\n            <AverageTalkTime>0</AverageTalkTime>\\n        </Overall>\\n    </List>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListInstances' => [
            'summary' => '调用ListInstances获取当前阿里云账号下的云联络中心实例列表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccTMAX45'],
            ],
            'parameters' => [
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '10'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '26A34338-5CD9-4C95-A7A6-5BDCE76C6B94'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'List' => [
                                        'description' => '列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'Status' => [
                                                    'description' => '实例状态。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['RELEASED' => '已释放', 'RUNNING' => '正常运行中', 'STOPPED' => '已停服', 'CREATING' => '创建中'],
                                                    'example' => 'RUNNING',
                                                ],
                                                'ConsoleUrl' => ['description' => '云联络中心实例的网址，用于访问云呼叫中心实例的主页面，由云呼叫中心的特定网址加上实例ID组成。', 'type' => 'string', 'example' => 'https://ccc-v2.aliyun.com/#/workbench/ccc-test'],
                                                'Description' => ['description' => '实例的描述。', 'type' => 'string', 'example' => '云联络中心的测试实例。'],
                                                'CreateTime' => ['description' => '实例的创建时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '1624679747000'],
                                                'AliyunUid' => ['description' => '实例所属的阿里云账户ID。', 'type' => 'string', 'example' => '157123456789****'],
                                                'Name' => ['description' => '实例名称。', 'type' => 'string', 'example' => '测试实例'],
                                                'DomainName' => ['description' => '实例的域名，全局唯一。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'Id' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'AdminList' => [
                                                    'description' => '管理员列表。',
                                                    'type' => 'array',
                                                    'items' => [
                                                        'type' => 'object',
                                                        'properties' => [
                                                            'DisplayName' => ['description' => '管理员的姓名。', 'type' => 'string', 'example' => '测试坐席'],
                                                            'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8032****'."\n"],
                                                            'LoginName' => ['description' => '坐席登录名。', 'type' => 'string', 'example' => 'agent'],
                                                            'Email' => ['description' => '邮箱。', 'type' => 'string', 'example' => 'username@example.com'],
                                                            'WorkMode' => [
                                                                'description' => '工作模式。',
                                                                'type' => 'string',
                                                                'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                                'example' => 'ON_SITE',
                                                            ],
                                                            'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1382114****'],
                                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                            'RoleName' => [
                                                                'description' => '角色名称。',
                                                                'type' => 'string',
                                                                'enumValueTitles' => ['Mannager' => '技能组组长', 'Agent' => '坐席', 'Admin' => '管理员'],
                                                                'example' => 'Admin',
                                                            ],
                                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                            'RoleId' => ['description' => '角色ID，格式为：角色@实例ID。', 'type' => 'string', 'example' => 'Admin@ccc-test'],
                                                        ],
                                                        'description' => '',
                                                    ],
                                                ],
                                                'NumberList' => [
                                                    'description' => '号码列表。',
                                                    'type' => 'array',
                                                    'items' => [
                                                        'type' => 'object',
                                                        'properties' => [
                                                            'Number' => ['description' => '号码。', 'type' => 'string', 'example' => '0830011****'],
                                                        ],
                                                        'description' => '',
                                                    ],
                                                ],
                                            ],
                                            'description' => '',
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取实例列表',
            'description' => '若RAM子账号需要调用该接口，则需具有“管理云呼叫中心(CCC)的权限”（AliyunCCCFullAccess）。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListInstances'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"26A34338-5CD9-4C95-A7A6-5BDCE76C6B94\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 10,\\n    \\"List\\": [\\n      {\\n        \\"Status\\": \\"RUNNING\\",\\n        \\"ConsoleUrl\\": \\"https://ccc-v2.aliyun.com/#/workbench/ccc-test\\",\\n        \\"Description\\": \\"云联络中心的测试实例。\\",\\n        \\"CreateTime\\": 1624679747000,\\n        \\"AliyunUid\\": \\"157123456789****\\",\\n        \\"Name\\": \\"测试实例\\",\\n        \\"DomainName\\": \\"ccc-test\\",\\n        \\"Id\\": \\"ccc-test\\",\\n        \\"AdminList\\": [\\n          {\\n            \\"DisplayName\\": \\"测试坐席\\",\\n            \\"Extension\\": \\"8032****\\\\n\\",\\n            \\"LoginName\\": \\"agent\\",\\n            \\"Email\\": \\"username@example.com\\",\\n            \\"WorkMode\\": \\"ON_SITE\\",\\n            \\"Mobile\\": \\"1382114****\\",\\n            \\"UserId\\": \\"agent@ccc-test\\",\\n            \\"RoleName\\": \\"Admin\\",\\n            \\"InstanceId\\": \\"ccc-test\\",\\n            \\"RoleId\\": \\"Admin@ccc-test\\"\\n          }\\n        ],\\n        \\"NumberList\\": [\\n          {\\n            \\"Number\\": \\"0830011****\\"\\n          }\\n        ]\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"","errorExample":""}]',
        ],
        'ListInstancesOfUser' => [
            'summary' => '调用ListInstancesOfUser获取用户所属的云联络中心实例列表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccTMAX45'],
            ],
            'parameters' => [
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '10'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '3969FC68-CEC2-4398-B76A-60D2F7EDEBAF'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'List' => [
                                        'description' => '列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'Status' => [
                                                    'description' => '实例状态。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['RELEASED（已注销）' => 'RELEASED（已注销）', 'CREATING（创建中）' => 'CREATING（创建中）', 'RUNNING（正常运行中）' => 'RUNNING（正常运行中）', 'STOPPED（已停服）' => 'STOPPED（已停服）'],
                                                    'example' => 'RUNNING',
                                                ],
                                                'ConsoleUrl' => ['description' => '云联络中心实例的网址，用于访问云联络中心实例的主页面，由云联络中心的特定网址加上实例ID组成。', 'type' => 'string', 'example' => 'https://ccc-v2.aliyun.com/#/workbench/ccc-test'],
                                                'Description' => ['description' => '实例的描述。', 'type' => 'string', 'example' => '云联络中心的测试实例。'],
                                                'AliyunUid' => ['description' => '实例所属的阿里云账户ID。', 'type' => 'string', 'example' => '157123456789****'],
                                                'Name' => ['description' => '实例名称。', 'type' => 'string', 'example' => '测试实例'],
                                                'DomainName' => ['description' => '实例的域名，全局唯一。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'Id' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'AdminList' => [
                                                    'description' => '管理员列表。',
                                                    'type' => 'array',
                                                    'items' => [
                                                        'type' => 'object',
                                                        'properties' => [
                                                            'DisplayName' => ['description' => '管理员的姓名。', 'type' => 'string', 'example' => '测试坐席'],
                                                            'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8032****'],
                                                            'LoginName' => ['description' => '坐席登录名。', 'type' => 'string', 'example' => 'agent'],
                                                            'Email' => ['description' => '邮箱。', 'type' => 'string', 'example' => 'username@example.com'],
                                                            'WorkMode' => [
                                                                'description' => '工作模式。',
                                                                'type' => 'string',
                                                                'enumValueTitles' => ['OFF_SITE（场外模式）' => 'OFF_SITE（场外模式）', 'ON_SITE（场内模式）' => 'ON_SITE（场内模式）', 'OFFICE_PHONE（办公电话模式）' => 'OFFICE_PHONE（办公电话模式）'],
                                                                'example' => 'ON_SITE',
                                                            ],
                                                            'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1382114****'],
                                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                            'RoleName' => [
                                                                'description' => '角色名称。',
                                                                'type' => 'string',
                                                                'enumValueTitles' => ['Agent' => '坐席', 'Manager（技能组组长）' => 'Manager（技能组组长）', 'Admin（管理员）' => 'Admin（管理员）'],
                                                                'example' => 'Admin',
                                                            ],
                                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                            'RoleId' => ['description' => '角色ID，格式为：角色@实例ID。', 'type' => 'string', 'example' => 'Admin@ccc-test'],
                                                        ],
                                                        'description' => '',
                                                    ],
                                                ],
                                                'NumberList' => [
                                                    'description' => '号码列表。',
                                                    'type' => 'array',
                                                    'items' => [
                                                        'type' => 'object',
                                                        'properties' => [
                                                            'Active' => ['description' => '是否可用。', 'type' => 'boolean', 'example' => 'true'],
                                                            'UserId' => ['description' => '坐席ID，如果此参数不为空，说明该号码是座席个人外呼号码。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                            'Number' => ['description' => '号码。', 'type' => 'string', 'example' => '0830011****'],
                                                            'City' => ['description' => '号码归属地市。', 'type' => 'string', 'example' => '乐山'],
                                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                            'Usage' => [
                                                                'description' => '号码用途。',
                                                                'type' => 'string',
                                                                'enumValueTitles' => ['Bidirection（呼入及呼出）' => 'Bidirection（呼入及呼出）', 'Inbound（呼入）' => 'Inbound（呼入）', 'Outbound（呼出）' => 'Outbound（呼出）'],
                                                                'example' => 'Bidirection',
                                                            ],
                                                            'ContactFlowId' => ['description' => '该电话号码所关联的联系流ID（IVR）。', 'type' => 'string', 'example' => 'a3fb6c62-9b49-4942-ae5b-cf2abd4123ek'],
                                                            'Province' => ['description' => '号码归属地省。', 'type' => 'string', 'example' => '四川'],
                                                            'SkillGroups' => [
                                                                'description' => '号码所关联的技能组列表。',
                                                                'type' => 'array',
                                                                'items' => [
                                                                    'type' => 'object',
                                                                    'properties' => [
                                                                        'DisplayName' => ['description' => '技能组展示名。', 'type' => 'string', 'example' => '测试技能组'],
                                                                        'Description' => ['description' => '技能组描述。', 'type' => 'string', 'example' => '云联络中心的测试技能组。'],
                                                                        'PhoneNumberCount' => ['description' => '技能组关联的号码数量。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                                        'SkillGroupId' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                                        'UserCount' => ['description' => '技能组关联的坐席数量。', 'type' => 'integer', 'format' => 'int32', 'example' => '2'],
                                                                        'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                                        'Name' => ['description' => '技能组名称。', 'type' => 'string', 'example' => 'skillgroup'],
                                                                    ],
                                                                    'description' => '',
                                                                ],
                                                            ],
                                                        ],
                                                        'description' => '',
                                                    ],
                                                ],
                                            ],
                                            'description' => '',
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                ],
            ],
            'title' => '获取用户所属的实例列表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListInstancesOfUser'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"3969FC68-CEC2-4398-B76A-60D2F7EDEBAF\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 10,\\n    \\"List\\": [\\n      {\\n        \\"Status\\": \\"RUNNING\\",\\n        \\"ConsoleUrl\\": \\"https://ccc-v2.aliyun.com/#/workbench/ccc-test\\",\\n        \\"Description\\": \\"云联络中心的测试实例。\\",\\n        \\"AliyunUid\\": \\"157123456789****\\",\\n        \\"Name\\": \\"测试实例\\",\\n        \\"DomainName\\": \\"ccc-test\\",\\n        \\"Id\\": \\"ccc-test\\",\\n        \\"AdminList\\": [\\n          {\\n            \\"DisplayName\\": \\"测试坐席\\",\\n            \\"Extension\\": \\"8032****\\",\\n            \\"LoginName\\": \\"agent\\",\\n            \\"Email\\": \\"username@example.com\\",\\n            \\"WorkMode\\": \\"ON_SITE\\",\\n            \\"Mobile\\": \\"1382114****\\",\\n            \\"UserId\\": \\"agent@ccc-test\\",\\n            \\"RoleName\\": \\"Admin\\",\\n            \\"InstanceId\\": \\"ccc-test\\",\\n            \\"RoleId\\": \\"Admin@ccc-test\\"\\n          }\\n        ],\\n        \\"NumberList\\": [\\n          {\\n            \\"Active\\": true,\\n            \\"UserId\\": \\"agent@ccc-test\\",\\n            \\"Number\\": \\"0830011****\\",\\n            \\"City\\": \\"乐山\\",\\n            \\"InstanceId\\": \\"ccc-test\\",\\n            \\"Usage\\": \\"Bidirection\\",\\n            \\"ContactFlowId\\": \\"a3fb6c62-9b49-4942-ae5b-cf2abd4123ek\\",\\n            \\"Province\\": \\"四川\\",\\n            \\"SkillGroups\\": [\\n              {\\n                \\"DisplayName\\": \\"测试技能组\\",\\n                \\"Description\\": \\"云联络中心的测试技能组。\\",\\n                \\"PhoneNumberCount\\": 1,\\n                \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n                \\"UserCount\\": 2,\\n                \\"InstanceId\\": \\"ccc-test\\",\\n                \\"Name\\": \\"skillgroup\\"\\n              }\\n            ]\\n          }\\n        ]\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>3969FC68-CEC2-4398-B76A-60D2F7EDEBAF</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <TotalCount>1</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <Status>RUNNING</Status>\\n        <Description>测试实例</Description>\\n        <DomainName>ccc-test</DomainName>\\n        <ConsoleUrl>https://ccc-v2.aliyun.com/#/workbench/ccc-test</ConsoleUrl>\\n        <AliyunUid>157123456789****</AliyunUid>\\n        <Id>ccc-test</Id>\\n        <Name>云呼测试实例</Name>\\n        <AdminList>\\n            <Extension>8032****</Extension>\\n            <LoginName>user-test</LoginName>\\n            <RoleName>Admin</RoleName>\\n            <Email>1886666****@163.com</Email>\\n            <InstanceId>ccc-test</InstanceId>\\n            <UserId>user-test@ccc-test</UserId>\\n            <DisplayName>云呼测试1</DisplayName>\\n            <RoleId>Admin@ccc-test</RoleId>\\n            <Mobile>1382114****</Mobile>\\n            <WorkMode>ON_SITE</WorkMode>\\n        </AdminList>\\n        <NumberList>\\n            <Usage>Bidirection</Usage>\\n            <Active>true</Active>\\n            <Number>0830011****</Number>\\n            <InstanceId>ccc-test</InstanceId>\\n            <ContactFlowId>a3fb6c62-9b49-4942-ae5b-cf2abd4123ek</ContactFlowId>\\n            <UserId>user-test@ccc-test</UserId>\\n            <City>乐山</City>\\n            <Province>四川</Province>\\n            <SkillGroups>\\n                <Description>测试</Description>\\n                <PhoneNumberCount>1</PhoneNumberCount>\\n                <InstanceId>ccc-test</InstanceId>\\n                <UserCount>2</UserCount>\\n                <DisplayName>测试技能组</DisplayName>\\n                <SkillGroupId>test@ccc-test</SkillGroupId>\\n                <Name>test</Name>\\n            </SkillGroups>\\n        </NumberList>\\n    </List>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListIntervalAgentReport' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'AgentId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '开始时间，格式为Unix时间戳，单位毫秒，非必填，默认为当天的0时，统计的时间精度为小时，向前取整，闭区间。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '4133952000000', 'minimum' => '0', 'example' => '1532448000000'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '截止时间，格式为Unix时间戳，单位毫秒，非必填，默认是当前时间，如果Interval为Daily，StartTime和EndTime最大间隔是180天。如果Interval为Hourly，最大间隔时间为10天。统计的时间精度为小时，向后取整，开区间。例如：开始时间为11:12:20，结束时间为11:45:50，则对齐后的入参时间范围为[11:00:00,12:00:00)，即大于等于11点，小于12点。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '4133952000000', 'minimum' => '0', 'example' => '1532707199000'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'Interval',
                    'in' => 'query',
                    'schema' => [
                        'description' => '分段统计类型，非必填，默认为Daily（按天汇总）。',
                        'type' => 'string',
                        'required' => false,
                        'enumValueTitles' => ['Hourly' => '按小时统计', 'Daily' => '按天统计'],
                        'example' => 'Hourly',
                    ],
                ],
                [
                    'name' => 'MediaType',
                    'in' => 'query',
                    'schema' => ['description' => '媒体类型，默认是语音(Audio), 其他可选参数包括Chat和Video.', 'type' => 'string', 'required' => false, 'example' => 'VIDEO'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '943D8EF3-3321-471F-A104-51C96FCA94D6'],
                            'Data' => [
                                'description' => '坐席分段统计数据列表。',
                                'type' => 'array',
                                'items' => [
                                    'description' => '坐席分段统计数据。',
                                    'type' => 'object',
                                    'properties' => [
                                        'StatsTime' => ['description' => '时间段的开始时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1620291600000'],
                                        'Inbound' => [
                                            'description' => '呼入指标。',
                                            'type' => 'object',
                                            'properties' => [
                                                'AverageRingTime' => ['description' => '平均振铃时长，单位秒。计算公式为： TotalRingTime/CallsRinged。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'CallsHandled' => ['description' => '应答量，即坐席应答的次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsAttendedTransferOut' => ['description' => '咨询转出量。若一通电话多次转出给其他坐席，每次转出算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalHoldTime' => ['description' => '总通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。计算公式为：TotalWorkTime/CallsHandled。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'CallsBlindTransferIn' => ['description' => '直接转入量。若一通电话多次转入给该坐席，每次转入算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'CallsRinged' => ['description' => '坐席振铃的电话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsAttendedTransferIn' => ['description' => '咨询转入量。若一通电话多次转入给该坐席，每次转入算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsBlindTransferOut' => ['description' => '直接转出量。若一通电话多次转出给其他坐席，每次转出算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsOffered' => ['description' => '分配量，即分配给此坐席的电话次数, 包括其他坐席盲转和咨询转给此坐席的电话。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxHoldTime' => ['description' => '最大通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。计算公式为：TotalTalkTime/CallsHandled。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'SatisfactionRate' => ['description' => '满意率，计算公式为：标记为满意的评价数/满意度调查响应次数。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'CallsHold' => ['description' => '保持量，即发生通话保持的次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'HandleRate' => ['description' => '应答率。计算公式为：CallsHandled / CallsOffered（由于应答事件与分配事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'AverageHoldTime' => ['description' => '平均通话保持时长，单位秒。计算公式为：TotalHoldTime/CallsHold。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'AccessChannelTypeDetails' => [
                                                    'description' => '各渠道的统计数据。',
                                                    'type' => 'array',
                                                    'items' => [
                                                        'description' => '各渠道的统计数据。',
                                                        'type' => 'object',
                                                        'properties' => [
                                                            'AccessChannelType' => ['description' => '渠道类型。', 'type' => 'string', 'example' => 'Web'],
                                                            'CallsOffered' => ['description' => '分配的会话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '2'],
                                                        ],
                                                    ],
                                                ],
                                                'AverageFirstResponseTime' => ['description' => 'Chat会话平均首次响应时长，单位为秒。', 'type' => 'number', 'format' => 'float', 'example' => '8'],
                                                'AverageResponseTime' => ['description' => 'Chat会话平均响应时长。', 'type' => 'number', 'format' => 'float', 'example' => '10'],
                                                'ServiceLevel15' => ['description' => '15秒服务水平。', 'type' => 'number', 'format' => 'float', 'example' => '0.6'],
                                                'TotalMessagesSent' => ['description' => 'Chat会话中总消息发送量。', 'type' => 'integer', 'format' => 'int64', 'example' => '12'],
                                                'TotalMessagesSentByAgent' => ['description' => 'Chat会话中坐席发送的总消息量。', 'type' => 'integer', 'format' => 'int64', 'example' => '10'],
                                                'TotalMessagesSentByCustomer' => ['description' => 'Chat会话中客户发送的总消息量。', 'type' => 'integer', 'format' => 'int64', 'example' => '2'],
                                            ],
                                        ],
                                        'Outbound' => [
                                            'description' => '呼出指标。',
                                            'type' => 'object',
                                            'properties' => [
                                                'AverageRingTime' => ['description' => '平均振铃时长，单位秒。计算公式为： TotalRingTime/CallsRinged。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'CallsDialed' => ['description' => '拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '5'],
                                                'CallsAnswered' => ['description' => '接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '4'],
                                                'CallsAttendedTransferOut' => ['description' => '咨询转出量。若一通电话多次转出给其他坐席，每次转出算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '2'],
                                                'TotalDialingTime' => ['description' => '总拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '148'],
                                                'TotalHoldTime' => ['description' => '总通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。计算公式为：TotalWorkTime/CallsDialed。', 'type' => 'number', 'format' => 'float', 'example' => '1'],
                                                'CallsBlindTransferIn' => ['description' => '直接转入量。若一通电话多次转入给该坐席，每次转入算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'CallsRinged' => ['description' => '坐席振铃的电话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsAttendedTransferIn' => ['description' => '咨询转入量。若一通电话多次转入给该坐席，每次转入算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsBlindTransferOut' => ['description' => '直接转出量。若一通电话多次转出给其他坐席，每次转出算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxDialingTime' => ['description' => '最大拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '60'],
                                                'AnswerRate' => ['description' => '接通率，计算公式为：CallsAnswered/CallsDialed（由于接听事件与应答事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'MaxHoldTime' => ['description' => '最大通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。计算公式为：TotalTalkTime/CallsAnswered。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'SatisfactionRate' => ['description' => '满意率，计算公式为：标记为满意的评价数/满意度调查响应次数。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'CallsHold' => ['description' => '保持量，即发生通话保持的次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'AverageHoldTime' => ['description' => '平均通话保持时长，单位秒。计算公式为：TotalHoldTime/CallsHold。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'AverageDialingTime' => ['description' => '平均拨号时长，单位秒。计算公式为：TotalDialingTime/CallsDialed。', 'type' => 'number', 'format' => 'float', 'example' => '30'],
                                            ],
                                        ],
                                        'Overall' => [
                                            'description' => '整体指标。',
                                            'type' => 'object',
                                            'properties' => [
                                                'OccupancyRate' => ['description' => '座席利用率，计算公式为： (TotalworkTime + TotalTalkTime ) / TotalLoggedInTime。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '4'],
                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '2'],
                                                'TotalHoldTime' => ['description' => '总保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。计算公式为：TotalWorkTime/TotalCalls。', 'type' => 'number', 'format' => 'float', 'example' => '1'],
                                                'MaxBreakTime' => ['description' => '最大小休时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。'."\n", 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'MaxReadyTime' => ['description' => '最大就绪时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '435'],
                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalReadyTime' => ['description' => '总就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '763'],
                                                'LastCheckoutTime' => ['description' => '入参Interval为Daily才有值，当天的最后下线时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '已弃用，请使用LastCheckOutTime代替此参数。'],
                                                'LastCheckOutTime' => ['description' => '入参Interval为Daily才有值，当天的最后下线时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalCalls' => ['description' => '总电话量。计算公式为：CallsOffered+CallsDialed。', 'type' => 'integer', 'format' => 'int64', 'example' => '5'],
                                                'TotalLoggedInTime' => ['description' => '总登录时长，单位秒。_注意：不包含离线和小休时长_。', 'type' => 'integer', 'format' => 'int64', 'example' => '914'],
                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxHoldTime' => ['description' => '最大通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'AverageBreakTime' => ['description' => '平均小休时长，单位秒。计算公式为：TotalBreakTime/小休次数。小休次数为非接口统计字段。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。计算公式为： TotalTalkTime/(CallsAnswered+CallsHandled)。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'SatisfactionRate' => ['description' => '满意率，计算公式为：标记为满意的评价数/满意度调查响应次数。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'AverageHoldTime' => ['description' => '平均通话保持时长，单位秒。计算公式为：TotalHoldTime/(呼入CallsHold+呼出CallsHold)。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'AverageReadyTime' => ['description' => '平均就绪时长，单位秒。计算公式为：TotalReadyTime/就绪次数。就绪次数为非接口统计字段。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'TotalBreakTime' => ['description' => '总小休时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                'TotalOnSiteOnlineTime' => ['description' => '总场内在线时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '已弃用，请使用TotalOnSiteLoggedInTime代替此参数'],
                                                'TotalOffSiteOnlineTime' => ['description' => '总场外在线时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '已弃用，请使用TotalOffSiteLoggedInTime代替此参数'],
                                                'TotalOfficePhoneOnlineTime' => ['description' => '总办公电话在线时长，单位秒', 'type' => 'integer', 'format' => 'int64', 'example' => '已弃用，请使用TotalOfficePhoneLoggedInTime代替此参数'],
                                                'BreakCodeDetailList' => [
                                                    'description' => '小休详情列表。',
                                                    'type' => 'array',
                                                    'items' => [
                                                        'description' => '小休详情。',
                                                        'type' => 'object',
                                                        'properties' => [
                                                            'BreakCode' => ['description' => '小休码。', 'type' => 'string', 'example' => '会议'],
                                                            'Count' => ['description' => '数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '10'],
                                                            'Duration' => ['description' => '持续时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        ],
                                                    ],
                                                ],
                                                'TotalOutboundScenarioTime' => ['description' => '总仅外呼时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '已弃用，请使用TotalOutboundScenarioLoggedInTime代替此参数'],
                                                'TotalOutboundScenarioReadyTime' => ['description' => '总仅外呼空闲时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'FirstCheckInTime' => ['description' => '入参Interval为Daily才有值，当天的首次上线时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalOfficePhoneLoggedInTime' => ['description' => '总办公电话在线时长，单位秒', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'TotalOffSiteLoggedInTime' => ['description' => '总场外在线时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'TotalOnSiteLoggedInTime' => ['description' => '总场内在线时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'TotalOutboundScenarioLoggedInTime' => ['description' => '总仅外呼在线时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                            ],
                                        ],
                                        'Back2Back' => [
                                            'description' => '双呼指标。',
                                            'type' => 'object',
                                            'properties' => [
                                                'CallsDialed' => ['description' => '拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'AnswerRate' => ['description' => '接通率，计算公式为：CallsAnswered/CallsDialed（由于接听事件与应答事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '0.5'],
                                                'CallsAnswered' => ['description' => '接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'AverageRingTime' => ['description' => '平均振铃时长，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'TotalCustomerRingTime' => ['description' => '总客户侧振岭时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'MaxCustomerRingTime' => ['description' => '最大客户侧振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'AverageCustomerRingTime' => ['description' => '平均客户侧振铃时长，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'CallsAgentHandled' => ['description' => '坐席接听电话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '12'],
                                                'AgentHandleRate' => ['description' => '坐席应答率。', 'type' => 'number', 'format' => 'float', 'example' => '1'],
                                                'CallsCustomerAnswered' => ['description' => '客户接听电话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '9'],
                                                'CustomerAnswerRate' => ['description' => '客户接通率。', 'type' => 'number', 'format' => 'float', 'example' => '0.75'],
                                            ],
                                        ],
                                        'Internal' => [
                                            'description' => '内部呼叫指标。',
                                            'type' => 'object',
                                            'properties' => [
                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'CallsAnswered' => ['description' => '接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'CallsDialed' => ['description' => '拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'CallsHandled' => ['description' => '应答量，即坐席应答的次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'CallsOffered' => ['description' => '分配量，即分配给此坐席的电话次数, 包括其他坐席盲转和咨询转给此坐席的电话。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'CallsTalked' => ['description' => '参与通话次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '80'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Format', 'errorMessage' => 'The format of parameter %s is invalid. %s', 'description' => '该参数的格式不合法。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.Common', 'errorMessage' => 'An internal service error occurred. %s', 'description' => '内部服务错误。'],
                ],
            ],
            'title' => '获取坐席分段统计报表',
            'summary' => '调用ListIntervalAgentReport获取指定实例下指定坐席的分段统计报表。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-22T01:05:26.000Z', 'description' => '请求参数发生变更、响应参数发生变更'],
                ['createdAt' => '2023-05-23T11:59:01.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListIntervalAgentReport'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"943D8EF3-3321-471F-A104-51C96FCA94D6\\",\\n  \\"Data\\": [\\n    {\\n      \\"StatsTime\\": 1620291600000,\\n      \\"Inbound\\": {\\n        \\"AverageRingTime\\": 0,\\n        \\"CallsHandled\\": 0,\\n        \\"TotalWorkTime\\": 0,\\n        \\"CallsAttendedTransferOut\\": 0,\\n        \\"MaxWorkTime\\": 0,\\n        \\"TotalHoldTime\\": 0,\\n        \\"AverageWorkTime\\": 0,\\n        \\"CallsBlindTransferIn\\": 0,\\n        \\"SatisfactionIndex\\": 0,\\n        \\"CallsRinged\\": 0,\\n        \\"CallsAttendedTransferIn\\": 0,\\n        \\"CallsBlindTransferOut\\": 0,\\n        \\"TotalRingTime\\": 0,\\n        \\"MaxTalkTime\\": 0,\\n        \\"MaxRingTime\\": 0,\\n        \\"TotalTalkTime\\": 0,\\n        \\"CallsOffered\\": 0,\\n        \\"MaxHoldTime\\": 0,\\n        \\"AverageTalkTime\\": 0,\\n        \\"SatisfactionRate\\": 0,\\n        \\"CallsHold\\": 0,\\n        \\"SatisfactionSurveysOffered\\": 0,\\n        \\"HandleRate\\": 0,\\n        \\"SatisfactionSurveysResponded\\": 0,\\n        \\"AverageHoldTime\\": 0,\\n        \\"AccessChannelTypeDetails\\": [\\n          {\\n            \\"AccessChannelType\\": \\"Web\\",\\n            \\"CallsOffered\\": 2\\n          }\\n        ],\\n        \\"AverageFirstResponseTime\\": 8,\\n        \\"AverageResponseTime\\": 10,\\n        \\"ServiceLevel15\\": 0.6,\\n        \\"TotalMessagesSent\\": 12,\\n        \\"TotalMessagesSentByAgent\\": 10,\\n        \\"TotalMessagesSentByCustomer\\": 2\\n      },\\n      \\"Outbound\\": {\\n        \\"AverageRingTime\\": 0,\\n        \\"CallsDialed\\": 5,\\n        \\"CallsAnswered\\": 0,\\n        \\"TotalWorkTime\\": 4,\\n        \\"CallsAttendedTransferOut\\": 0,\\n        \\"MaxWorkTime\\": 2,\\n        \\"TotalDialingTime\\": 148,\\n        \\"TotalHoldTime\\": 0,\\n        \\"AverageWorkTime\\": 1,\\n        \\"CallsBlindTransferIn\\": 0,\\n        \\"SatisfactionIndex\\": 0,\\n        \\"CallsRinged\\": 0,\\n        \\"CallsAttendedTransferIn\\": 0,\\n        \\"CallsBlindTransferOut\\": 0,\\n        \\"TotalRingTime\\": 0,\\n        \\"MaxTalkTime\\": 0,\\n        \\"MaxRingTime\\": 0,\\n        \\"TotalTalkTime\\": 0,\\n        \\"MaxDialingTime\\": 60,\\n        \\"AnswerRate\\": 0,\\n        \\"MaxHoldTime\\": 0,\\n        \\"AverageTalkTime\\": 0,\\n        \\"SatisfactionRate\\": 0,\\n        \\"CallsHold\\": 0,\\n        \\"SatisfactionSurveysOffered\\": 0,\\n        \\"SatisfactionSurveysResponded\\": 0,\\n        \\"AverageHoldTime\\": 0,\\n        \\"AverageDialingTime\\": 30\\n      },\\n      \\"Overall\\": {\\n        \\"OccupancyRate\\": 0,\\n        \\"TotalWorkTime\\": 4,\\n        \\"MaxWorkTime\\": 2,\\n        \\"TotalHoldTime\\": 0,\\n        \\"AverageWorkTime\\": 1,\\n        \\"MaxBreakTime\\": 1,\\n        \\"SatisfactionIndex\\": 0,\\n        \\"MaxReadyTime\\": 435,\\n        \\"MaxTalkTime\\": 0,\\n        \\"TotalReadyTime\\": 763,\\n        \\"LastCheckoutTime\\": 0,\\n        \\"LastCheckOutTime\\": 0,\\n        \\"TotalCalls\\": 5,\\n        \\"TotalLoggedInTime\\": 914,\\n        \\"TotalTalkTime\\": 0,\\n        \\"MaxHoldTime\\": 0,\\n        \\"AverageBreakTime\\": 0,\\n        \\"AverageTalkTime\\": 0,\\n        \\"SatisfactionRate\\": 0,\\n        \\"SatisfactionSurveysOffered\\": 0,\\n        \\"SatisfactionSurveysResponded\\": 0,\\n        \\"AverageHoldTime\\": 0,\\n        \\"AverageReadyTime\\": 0,\\n        \\"TotalBreakTime\\": 1,\\n        \\"TotalOnSiteOnlineTime\\": 0,\\n        \\"TotalOffSiteOnlineTime\\": 0,\\n        \\"TotalOfficePhoneOnlineTime\\": 0,\\n        \\"BreakCodeDetailList\\": [\\n          {\\n            \\"BreakCode\\": \\"会议\\",\\n            \\"Count\\": 10,\\n            \\"Duration\\": 100\\n          }\\n        ],\\n        \\"TotalOutboundScenarioTime\\": 0,\\n        \\"TotalOutboundScenarioReadyTime\\": 100,\\n        \\"FirstCheckInTime\\": 0,\\n        \\"TotalOfficePhoneLoggedInTime\\": 100,\\n        \\"TotalOffSiteLoggedInTime\\": 100,\\n        \\"TotalOnSiteLoggedInTime\\": 100,\\n        \\"TotalOutboundScenarioLoggedInTime\\": 100\\n      },\\n      \\"Back2Back\\": {\\n        \\"CallsDialed\\": 100,\\n        \\"AnswerRate\\": 0.5,\\n        \\"CallsAnswered\\": 100,\\n        \\"TotalTalkTime\\": 100,\\n        \\"MaxTalkTime\\": 100,\\n        \\"AverageTalkTime\\": 100,\\n        \\"TotalRingTime\\": 100,\\n        \\"MaxRingTime\\": 100,\\n        \\"AverageRingTime\\": 100,\\n        \\"TotalCustomerRingTime\\": 100,\\n        \\"MaxCustomerRingTime\\": 100,\\n        \\"AverageCustomerRingTime\\": 100,\\n        \\"CallsAgentHandled\\": 12,\\n        \\"AgentHandleRate\\": 1,\\n        \\"CallsCustomerAnswered\\": 9,\\n        \\"CustomerAnswerRate\\": 0.75\\n      },\\n      \\"Internal\\": {\\n        \\"AverageTalkTime\\": 100,\\n        \\"CallsAnswered\\": 100,\\n        \\"CallsDialed\\": 100,\\n        \\"CallsHandled\\": 100,\\n        \\"CallsOffered\\": 100,\\n        \\"CallsTalked\\": 80\\n      }\\n    }\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>943D8EF3-3321-471F-A104-51C96FCA94D6</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <StatsTime>1620291600000</StatsTime>\\n    <Inbound>\\n        <TotalWorkTime>0</TotalWorkTime>\\n        <TotalHoldTime>0</TotalHoldTime>\\n        <CallsRinged>0</CallsRinged>\\n        <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n        <AverageHoldTime>0</AverageHoldTime>\\n        <MaxRingTime>0</MaxRingTime>\\n        <CallsOffered>0</CallsOffered>\\n        <SatisfactionIndex>0</SatisfactionIndex>\\n        <CallsHold>0</CallsHold>\\n        <CallsHandled>0</CallsHandled>\\n        <TotalRingTime>0</TotalRingTime>\\n        <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n        <HandleRate>0</HandleRate>\\n        <CallsAttendedTransferIn>0</CallsAttendedTransferIn>\\n        <TotalTalkTime>0</TotalTalkTime>\\n        <AverageRingTime>0</AverageRingTime>\\n        <MaxTalkTime>0</MaxTalkTime>\\n        <SatisfactionRate>0</SatisfactionRate>\\n        <CallsBlindTransferOut>0</CallsBlindTransferOut>\\n        <AverageWorkTime>0</AverageWorkTime>\\n        <CallsAttendedTransferOut>0</CallsAttendedTransferOut>\\n        <MaxWorkTime>0</MaxWorkTime>\\n        <CallsBlindTransferIn>0</CallsBlindTransferIn>\\n        <MaxHoldTime>0</MaxHoldTime>\\n        <AverageTalkTime>0</AverageTalkTime>\\n    </Inbound>\\n    <Outbound>\\n        <TotalDialingTime>148</TotalDialingTime>\\n        <TotalWorkTime>4</TotalWorkTime>\\n        <TotalHoldTime>0</TotalHoldTime>\\n        <CallsRinged>0</CallsRinged>\\n        <AverageHoldTime>0</AverageHoldTime>\\n        <MaxRingTime>0</MaxRingTime>\\n        <SatisfactionIndex>0</SatisfactionIndex>\\n        <CallsHold>0</CallsHold>\\n        <TotalRingTime>0</TotalRingTime>\\n        <AverageDialingTime>30</AverageDialingTime>\\n        <CallsAnswered>0</CallsAnswered>\\n        <TotalTalkTime>0</TotalTalkTime>\\n        <CallsDialed>5</CallsDialed>\\n        <MaxDialingTime>60</MaxDialingTime>\\n        <MaxTalkTime>0</MaxTalkTime>\\n        <SatisfactionRate>0</SatisfactionRate>\\n        <CallsAttendedTransferOut>0</CallsAttendedTransferOut>\\n        <MaxHoldTime>0</MaxHoldTime>\\n        <AverageTalkTime>0</AverageTalkTime>\\n        <AnswerRate>0</AnswerRate>\\n        <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n        <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n        <CallsAttendedTransferIn>0</CallsAttendedTransferIn>\\n        <AverageRingTime>0</AverageRingTime>\\n        <CallsBlindTransferOut>0</CallsBlindTransferOut>\\n        <AverageWorkTime>1</AverageWorkTime>\\n        <MaxWorkTime>2</MaxWorkTime>\\n        <CallsBlindTransferIn>0</CallsBlindTransferIn>\\n    </Outbound>\\n    <Overall>\\n        <TotalReadyTime>763</TotalReadyTime>\\n        <TotalCalls>5</TotalCalls>\\n        <TotalBreakTime>1</TotalBreakTime>\\n        <LastCheckoutTime>0</LastCheckoutTime>\\n        <TotalWorkTime>4</TotalWorkTime>\\n        <TotalHoldTime>0</TotalHoldTime>\\n        <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n        <AverageHoldTime>0</AverageHoldTime>\\n        <SatisfactionIndex>0</SatisfactionIndex>\\n        <AverageBreakTime>0</AverageBreakTime>\\n        <FirstCheckInTime>0</FirstCheckInTime>\\n        <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n        <TotalTalkTime>0</TotalTalkTime>\\n        <AverageReadyTime>0</AverageReadyTime>\\n        <TotalLoggedInTime>914</TotalLoggedInTime>\\n        <MaxTalkTime>0</MaxTalkTime>\\n        <SatisfactionRate>0</SatisfactionRate>\\n        <MaxReadyTime>435</MaxReadyTime>\\n        <AverageWorkTime>1</AverageWorkTime>\\n        <MaxWorkTime>2</MaxWorkTime>\\n        <MaxBreakTime>1</MaxBreakTime>\\n        <OccupancyRate>0</OccupancyRate>\\n        <MaxHoldTime>0</MaxHoldTime>\\n        <AverageTalkTime>0</AverageTalkTime>\\n    </Overall>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListIntervalAgentSkillGroupReport' => [
            'summary' => '获取指定实例下指定坐席的分段统计报表。',
            'methods' => ['get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccOQKOLI'],
            ],
            'parameters' => [
                [
                    'name' => 'AgentId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '开始时间戳，默认为当天的0时。统计的时间精度为小时，向前取整，闭区间。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '4133952000000', 'minimum' => '0', 'example' => '1532448000000'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '截止时间，格式为Unix时间戳，单位毫秒，非必填，默认是当前时间，如果Interval为Daily，StartTime和EndTime最大间隔是180天。如果Interval为Hourly，最大间隔时间为10天。统计的时间精度为小时，向后取整，开区间。例如：开始时间为11:12:20，结束时间为11:45:50，则对齐后的入参时间范围为[11:00:00,12:00:00)，即大于等于11点，小于12点。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '4133952000000', 'minimum' => '0', 'example' => '1558443508000'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例 ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'Interval',
                    'in' => 'query',
                    'schema' => [
                        'description' => '分段统计类型，非必填，默认为Daily（按天汇总）。',
                        'type' => 'string',
                        'required' => false,
                        'enumValueTitles' => ['Hourly' => '按小时统计。', 'Daily' => '按天统计。'],
                        'example' => 'Daily',
                    ],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID。', 'type' => 'string', 'required' => true, 'example' => '	'."\n"
                        .'skg-default@ccc-test'."\n"],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '2778FA12-EDD6-42AA-9B15-AF855072E5E5'],
                            'Data' => [
                                'description' => '坐席在对应技能组中的分段统计数据列表。',
                                'type' => 'array',
                                'items' => [
                                    'description' => '坐席在对应技能组中的分段统计数据。',
                                    'type' => 'object',
                                    'properties' => [
                                        'StatsTime' => ['description' => '时间段的开始时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1620291600000'],
                                        'Inbound' => [
                                            'description' => '呼入指标。',
                                            'type' => 'object',
                                            'properties' => [
                                                'AverageRingTime' => ['description' => '平均振铃时长，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '11'],
                                                'CallsHandled' => ['description' => '应答量，即坐席应答的次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '7'],
                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '85'],
                                                'CallsAttendedTransferOut' => ['description' => '咨询转出量。若一通电话多次转出给其他坐席，每次转出算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '10'],
                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'TotalHoldTime' => ['description' => '总通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。计算公式为： TotalWorkTime/CallsHandled。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'CallsBlindTransferIn' => ['description' => '直接转入量。若一通电话多次转入给该坐席，每次转入算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'CallsRinged' => ['description' => '坐席振铃的电话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'CallsAttendedTransferIn' => ['description' => '咨询转入量。若一通电话多次转入给该坐席，每次转入算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'CallsBlindTransferOut' => ['description' => '直接转出量。若一通电话多次转出给其他坐席，每次转出算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'CallsOffered' => ['description' => '分配量，即分配给此坐席的电话次数, 包括其他坐席盲转和咨询转给此坐席的电话。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'MaxHoldTime' => ['description' => '最大通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。计算公式为： TotalTalkTime/CallsHandled。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'SatisfactionRate' => ['description' => '满意率，计算公式为：标记为满意的评价数/满意度调查响应次数。', 'type' => 'number', 'format' => 'float', 'example' => '0.5'],
                                                'CallsHold' => ['description' => '保持量，即发生通话保持的次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'HandleRate' => ['description' => '应答率。计算公式为：CallsHandled/CallsOffered（由于应答事件与分配事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '0.5'],
                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'AverageHoldTime' => ['description' => '平均通话保持时长，单位秒。计算公式为：TotalHoldTime/CallsHold。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'AverageFirstResponseTime' => ['description' => 'Chat会话平均首次响应时长，单位为秒。', 'type' => 'number', 'format' => 'float', 'example' => '6'],
                                                'AverageResponseTime' => ['description' => 'Chat会话平均响应时长。', 'type' => 'number', 'format' => 'float', 'example' => '18'],
                                                'TotalMessagesSent' => ['description' => 'Chat会话中总消息发送量。', 'type' => 'integer', 'format' => 'int64', 'example' => '12'],
                                                'TotalMessagesSentByAgent' => ['description' => 'Chat会话中坐席发送的总消息量。', 'type' => 'integer', 'format' => 'int64', 'example' => '8'],
                                                'TotalMessagesSentByCustomer' => ['description' => 'Chat会话中客户发送的总消息量。', 'type' => 'integer', 'format' => 'int64', 'example' => '5'],
                                            ],
                                        ],
                                        'Outbound' => [
                                            'description' => '呼出指标。',
                                            'type' => 'object',
                                            'properties' => [
                                                'AverageRingTime' => ['description' => '平均振铃时长，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'CallsDialed' => ['description' => '拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'CallsAnswered' => ['description' => '接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'CallsAttendedTransferOut' => ['description' => '咨询转出量。若一通电话多次转出给其他坐席，每次转出算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'TotalDialingTime' => ['description' => '总拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'TotalHoldTime' => ['description' => '总通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。计算公式为：TotalWorkTime/CallsDialed。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'CallsBlindTransferIn' => ['description' => '直接转入量。若一通电话多次转入给该坐席，每次转入算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'CallsRinged' => ['description' => '坐席振铃的电话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'CallsAttendedTransferIn' => ['description' => '咨询转入量。若一通电话多次转入给该坐席，每次转入算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'CallsBlindTransferOut' => ['description' => '直接转出量。若一通电话多次转出给其他坐席，每次转出算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'MaxDialingTime' => ['description' => '最大拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'AnswerRate' => ['description' => '接通率，计算公式为：CallsAnswered/CallsDialed（由于接听事件与应答事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '0.5'],
                                                'MaxHoldTime' => ['description' => '最大通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。计算公式为：TotalTalkTime/CallsAnswered。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'SatisfactionRate' => ['description' => '满意率，计算公式为：标记为满意的评价数/满意度调查响应次数。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'CallsHold' => ['description' => '保持量，即发生通话保持的次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'AverageHoldTime' => ['description' => '平均通话保持时长，单位秒。计算公式为：TotalHoldTime/CallsHold。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'AverageDialingTime' => ['description' => '平均拨号时长，单位秒。计算公式为：TotalDialingTime/CallsDialed。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                            ],
                                        ],
                                        'Overall' => [
                                            'description' => '整体指标。',
                                            'type' => 'object',
                                            'properties' => [
                                                'OccupancyRate' => ['description' => '座席利用率。', 'type' => 'number', 'format' => 'float', 'example' => '0.4'],
                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'TotalHoldTime' => ['description' => '总保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。计算公式为：TotalWorkTime/TotalCalls。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'MaxBreakTime' => ['description' => '最大小休时长，单位秒', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '1.4'],
                                                'MaxReadyTime' => ['description' => '最大就绪时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'TotalReadyTime' => ['description' => '总就绪时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'LastCheckOutTime' => ['description' => '最后签出时间，格式是unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1712548421000'],
                                                'TotalCalls' => ['description' => '总电话量。计算公式为：CallsOffered + CallsDialed。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'TotalLoggedInTime' => ['description' => '总登录时长，单位秒。_注意：不包含离线和小休时长_。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'MaxHoldTime' => ['description' => '最大通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'AverageBreakTime' => ['description' => '平均小休时长，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。计算公式为： TotalTalkTime/(CallsAnswered+CallsHandled)。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'SatisfactionRate' => ['description' => '满意率，计算公式为：标记为满意的评价数/满意度调查响应次数。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'FirstCheckInTime' => ['description' => '入参Interval为Daily才有值，当天的首次上线时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'AverageHoldTime' => ['description' => '平均通话保持时长，单位秒。计算公式为：TotalHoldTime/(Inbound.CallsHold+Outbound.CallsHold)。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'AverageReadyTime' => ['description' => '平均就绪时长，单位秒。计算公式为：TotalReadyTime/就绪次数。就绪次数为非接口统计字段。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'TotalBreakTime' => ['description' => '总小休时长，单位秒', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'BreakCodeDetailList' => [
                                                    'description' => '小休详情列表。',
                                                    'type' => 'array',
                                                    'items' => [
                                                        'description' => '小休详情。',
                                                        'type' => 'object',
                                                        'properties' => [
                                                            'BreakCode' => ['description' => '小休码。', 'type' => 'string', 'example' => '开会'],
                                                            'Count' => ['description' => '次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                            'Duration' => ['description' => '时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                        ],
                                                    ],
                                                ],
                                                'TotalOutboundScenarioTime' => ['description' => '总仅外呼时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'TotalOutboundScenarioReadyTime' => ['description' => '总仅外呼空闲时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'TotalOutboundScenarioLoggedInTime' => ['description' => '总仅外呼在线时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'TotalOffSiteLoggedInTime' => ['description' => '总场外在线时长，单位秒。', 'type' => 'string', 'example' => '100'],
                                                'TotalOfficePhoneLoggedInTime' => ['description' => '办公电话在线时长，单位秒', 'type' => 'string', 'example' => '100'],
                                                'TotalOnSiteLoggedInTime' => ['description' => '总场内在线时长，单位秒。', 'type' => 'string', 'example' => '100'],
                                                'LastCheckoutTime' => ['description' => '入参Interval为Daily才有值，当天的最后下线时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                            ],
                                        ],
                                        'Internal' => [
                                            'description' => '内部呼叫指标。',
                                            'type' => 'object',
                                            'properties' => [
                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'CallsOffered' => ['description' => '分配量，即分配给此坐席的电话次数, 包括其他坐席盲转和咨询转给此坐席的电话。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'CallsHandled' => ['description' => '应答量，即坐席应答的次数。一通电话每次进入队列后，若被多个坐席应答，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'CallsTalk' => ['description' => '已废弃，该字段参考CallsTalked。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'CallsDialed' => ['description' => '拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'CallsAnswered' => ['description' => '接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'CallsTalked' => ['description' => '参与通话次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                            ],
                                        ],
                                        'Back2Back' => [
                                            'description' => '双呼指标。',
                                            'type' => 'object',
                                            'properties' => [
                                                'CallsDialed' => ['description' => '拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'AnswerRate' => ['description' => '接通率，计算公式为：CallsAnswered/CallsDialed（由于接听事件与应答事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '0.5'],
                                                'CallsAnswered' => ['description' => '接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'AgentAnswerRate' => ['description' => '坐席测应答率。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'CallsCustomerHandled' => ['description' => '客户测接起次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'CustomerHandleRate' => ['description' => '客户测接起率。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'AverageRingTime' => ['description' => '平均振铃时长，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'TotalCustomerRingTime' => ['description' => '总客户测振岭时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'MaxCustomerRingTime' => ['description' => '最大客户测振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'AverageCustomerRingTime' => ['description' => '平均客户测振铃时长，单位秒', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'AgentHandleRate' => ['description' => '坐席应答率。', 'type' => 'number', 'format' => 'float', 'example' => '1'],
                                                'CallsCustomerAnswered' => ['description' => '客户接听电话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '12'],
                                                'CustomerAnswerRate' => ['description' => '客户接通率。', 'type' => 'number', 'format' => 'float', 'example' => '0.6'],
                                                'CallsAgentHandled' => ['description' => '坐席接听电话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '5'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Format', 'errorMessage' => 'The format of parameter %s is invalid. %s', 'description' => '该参数的格式不合法。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => '该参数不能为null值。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.Common', 'errorMessage' => 'An internal service error occurred. %s', 'description' => '内部服务错误。'],
                ],
            ],
            'staticInfo' => ['returnType' => 'synchronous'],
            'title' => '获取分组坐席分段统计报表',
            'changeSet' => [
                ['createdAt' => '2023-11-22T01:05:27.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListIntervalAgentSkillGroupReport'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"2778FA12-EDD6-42AA-9B15-AF855072E5E5\\",\\n  \\"Data\\": [\\n    {\\n      \\"StatsTime\\": 1620291600000,\\n      \\"Inbound\\": {\\n        \\"AverageRingTime\\": 11,\\n        \\"CallsHandled\\": 7,\\n        \\"TotalWorkTime\\": 85,\\n        \\"CallsAttendedTransferOut\\": 10,\\n        \\"MaxWorkTime\\": 100,\\n        \\"TotalHoldTime\\": 100,\\n        \\"AverageWorkTime\\": 100,\\n        \\"CallsBlindTransferIn\\": 100,\\n        \\"SatisfactionIndex\\": 100,\\n        \\"CallsRinged\\": 100,\\n        \\"CallsAttendedTransferIn\\": 100,\\n        \\"CallsBlindTransferOut\\": 100,\\n        \\"TotalRingTime\\": 100,\\n        \\"MaxTalkTime\\": 100,\\n        \\"MaxRingTime\\": 100,\\n        \\"TotalTalkTime\\": 100,\\n        \\"CallsOffered\\": 100,\\n        \\"MaxHoldTime\\": 100,\\n        \\"AverageTalkTime\\": 100,\\n        \\"SatisfactionRate\\": 0.5,\\n        \\"CallsHold\\": 100,\\n        \\"SatisfactionSurveysOffered\\": 100,\\n        \\"HandleRate\\": 0.5,\\n        \\"SatisfactionSurveysResponded\\": 100,\\n        \\"AverageHoldTime\\": 100,\\n        \\"AverageFirstResponseTime\\": 6,\\n        \\"AverageResponseTime\\": 18,\\n        \\"TotalMessagesSent\\": 12,\\n        \\"TotalMessagesSentByAgent\\": 8,\\n        \\"TotalMessagesSentByCustomer\\": 5\\n      },\\n      \\"Outbound\\": {\\n        \\"AverageRingTime\\": 100,\\n        \\"CallsDialed\\": 100,\\n        \\"CallsAnswered\\": 100,\\n        \\"TotalWorkTime\\": 100,\\n        \\"CallsAttendedTransferOut\\": 100,\\n        \\"MaxWorkTime\\": 100,\\n        \\"TotalDialingTime\\": 100,\\n        \\"TotalHoldTime\\": 100,\\n        \\"AverageWorkTime\\": 100,\\n        \\"CallsBlindTransferIn\\": 100,\\n        \\"SatisfactionIndex\\": 100,\\n        \\"CallsRinged\\": 100,\\n        \\"CallsAttendedTransferIn\\": 100,\\n        \\"CallsBlindTransferOut\\": 100,\\n        \\"TotalRingTime\\": 100,\\n        \\"MaxTalkTime\\": 0,\\n        \\"MaxRingTime\\": 100,\\n        \\"TotalTalkTime\\": 100,\\n        \\"MaxDialingTime\\": 100,\\n        \\"AnswerRate\\": 0.5,\\n        \\"MaxHoldTime\\": 100,\\n        \\"AverageTalkTime\\": 100,\\n        \\"SatisfactionRate\\": 100,\\n        \\"CallsHold\\": 100,\\n        \\"SatisfactionSurveysOffered\\": 100,\\n        \\"SatisfactionSurveysResponded\\": 100,\\n        \\"AverageHoldTime\\": 100,\\n        \\"AverageDialingTime\\": 100\\n      },\\n      \\"Overall\\": {\\n        \\"OccupancyRate\\": 0.4,\\n        \\"TotalWorkTime\\": 100,\\n        \\"MaxWorkTime\\": 100,\\n        \\"TotalHoldTime\\": 100,\\n        \\"AverageWorkTime\\": 100,\\n        \\"MaxBreakTime\\": 100,\\n        \\"SatisfactionIndex\\": 1.4,\\n        \\"MaxReadyTime\\": 100,\\n        \\"MaxTalkTime\\": 100,\\n        \\"TotalReadyTime\\": 100,\\n        \\"LastCheckOutTime\\": 1712548421000,\\n        \\"TotalCalls\\": 100,\\n        \\"TotalLoggedInTime\\": 100,\\n        \\"TotalTalkTime\\": 100,\\n        \\"MaxHoldTime\\": 100,\\n        \\"AverageBreakTime\\": 100,\\n        \\"AverageTalkTime\\": 100,\\n        \\"SatisfactionRate\\": 100,\\n        \\"SatisfactionSurveysOffered\\": 100,\\n        \\"FirstCheckInTime\\": 100,\\n        \\"SatisfactionSurveysResponded\\": 100,\\n        \\"AverageHoldTime\\": 100,\\n        \\"AverageReadyTime\\": 100,\\n        \\"TotalBreakTime\\": 100,\\n        \\"BreakCodeDetailList\\": [\\n          {\\n            \\"BreakCode\\": \\"开会\\",\\n            \\"Count\\": 1,\\n            \\"Duration\\": 100\\n          }\\n        ],\\n        \\"TotalOutboundScenarioTime\\": 100,\\n        \\"TotalOutboundScenarioReadyTime\\": 100,\\n        \\"TotalOutboundScenarioLoggedInTime\\": 100,\\n        \\"TotalOffSiteLoggedInTime\\": \\"100\\",\\n        \\"TotalOfficePhoneLoggedInTime\\": \\"100\\",\\n        \\"TotalOnSiteLoggedInTime\\": \\"100\\",\\n        \\"LastCheckoutTime\\": 100\\n      },\\n      \\"Internal\\": {\\n        \\"TotalTalkTime\\": 100,\\n        \\"AverageTalkTime\\": 100,\\n        \\"MaxTalkTime\\": 100,\\n        \\"CallsOffered\\": 100,\\n        \\"CallsHandled\\": 100,\\n        \\"CallsTalk\\": 100,\\n        \\"CallsDialed\\": 100,\\n        \\"CallsAnswered\\": 100,\\n        \\"CallsTalked\\": 100\\n      },\\n      \\"Back2Back\\": {\\n        \\"CallsDialed\\": 100,\\n        \\"AnswerRate\\": 0.5,\\n        \\"CallsAnswered\\": 100,\\n        \\"AgentAnswerRate\\": 100,\\n        \\"CallsCustomerHandled\\": 100,\\n        \\"CustomerHandleRate\\": 100,\\n        \\"TotalTalkTime\\": 100,\\n        \\"MaxTalkTime\\": 100,\\n        \\"AverageTalkTime\\": 100,\\n        \\"TotalRingTime\\": 100,\\n        \\"MaxRingTime\\": 100,\\n        \\"AverageRingTime\\": 100,\\n        \\"TotalCustomerRingTime\\": 100,\\n        \\"MaxCustomerRingTime\\": 100,\\n        \\"AverageCustomerRingTime\\": 100,\\n        \\"AgentHandleRate\\": 1,\\n        \\"CallsCustomerAnswered\\": 12,\\n        \\"CustomerAnswerRate\\": 0.6,\\n        \\"CallsAgentHandled\\": 5\\n      }\\n    }\\n  ]\\n}","type":"json"}]',
        ],
        'ListIntervalInstanceReport' => [
            'summary' => '调用ListIntervalInstanceReport获取指定实例的分段统计报表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '开始时间，格式为Unix时间戳，单位毫秒，非必填，默认为当天的0时，统计的时间精度为小时，向前取整，闭区间。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '4133952000000', 'minimum' => '0', 'example' => '1620230400000'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '截止时间，格式为Unix时间戳，单位毫秒，非必填，默认是当前时间，如果Interval为Daily，StartTime和EndTime最大间隔是180天。如果Interval为Hourly，最大间隔时间为10天。统计的时间精度为小时，向后取整，开区间。例如：开始时间为11:12:20，结束时间为11:45:50，则对齐后的入参时间范围为[11:00:00,12:00:00) ，即大于等于11点，小于12点。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '4133952000000', 'minimum' => '0', 'example' => '1620316799000'],
                ],
                [
                    'name' => 'Interval',
                    'in' => 'query',
                    'schema' => [
                        'description' => '分段统计类型，非必填，默认为Daily（按天汇总）。',
                        'type' => 'string',
                        'required' => false,
                        'enumValueTitles' => ['Hourly' => '按小时统计', 'Daily' => '按天统计'],
                        'example' => 'Hourly',
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '943D8EF3-3321-471F-A104-51C96FCA94D6'],
                            'Data' => [
                                'description' => '实例分段统计数据列表。',
                                'type' => 'array',
                                'items' => [
                                    'description' => '实例分段统计数据。',
                                    'type' => 'object',
                                    'properties' => [
                                        'StatsTime' => ['description' => '开始时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1620230400000'],
                                        'Inbound' => [
                                            'description' => '呼入指标。',
                                            'type' => 'object',
                                            'properties' => [
                                                'AverageRingTime' => ['description' => '平均振铃时长，单位秒。计算公式为： TotalRingTime/CallsRinged。', 'type' => 'number', 'format' => 'float', 'example' => '5'],
                                                'CallsVoicemail' => ['description' => '通话进入语音留言信箱的数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxAbandonedInIVRTime' => ['description' => '最大IVR放弃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsHandled' => ['description' => '应答量，即坐席应答的电话数量。若一通电话被多个坐席应答，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '7'],
                                                'CallsIVRException' => ['description' => '发生IVR异常的通话数量，判定条件是IVR进入了挂机原因节点且挂机原因节点设置的挂机原因为转人工失败，此时计数加1。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsAbandonedInIVR' => ['description' => 'IVR放弃量，即电话进入IVR流程之后在IVR环节客户挂机的数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '17'],
                                                'TotalHoldTime' => ['description' => '总通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxAbandonTime' => ['description' => '最大放弃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'AverageAbandonTime' => ['description' => '平均放弃时长，单位秒。计算公式为：TotalAbandonTime/CallsAbandoned。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'AbandonedRate' => ['description' => '已废弃，该字段可以参考AbandonRate', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'CallsRinged' => ['description' => '座席振铃的电话数量，若一通电话分配给多个座席并产生了振铃，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '7'],
                                                'CallsQueuingFailed' => ['description' => '队列失败量，即电话进入队列之后在排队环节客户挂机的数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '32'],
                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '447'],
                                                'MaxAbandonedInRingTime' => ['description' => '最大振铃放弃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsBlindTransferred' => ['description' => '直接转接量，即发生直接转接的电话数量。若一通电话发起多次转接，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'AverageAbandonedInIVRTime' => ['description' => '平均IVR放弃时长，单位秒。计算公式为：TotalAbandonedInIVRTime/CallsAbandonedInIVR。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'AverageAbandonedInQueueTime' => ['description' => '平均排队放弃时长，单位秒。计算公式为：TotalAbandonedInQueueTime/CallsAbandonedInQueue。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'MaxWaitTime' => ['description' => '最大等待时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '13'],
                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。计算公式为：TotalTalkTime/CallsHandled。', 'type' => 'number', 'format' => 'float', 'example' => '64'],
                                                'CallsAttendedTransferred' => ['description' => '咨询转接量，即发生咨询转接的电话数量。若一通电话发起多次转接，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalAbandonedInIVRTime' => ['description' => '总IVR放弃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsQueuingOverflow' => ['description' => '队列溢出的通话数量，即通话在IVR排队时队列溢出。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsAbandonedInRing' => ['description' => '振铃放弃量，即坐席振铃中客户挂机的数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalAbandonedInRingTime' => ['description' => '总振铃放弃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '85'],
                                                'AverageWaitTime' => ['description' => '平均等待时长，平均每通电话的坐席接起前等待时长。计算公式为： TotalWaitTime/CallsHandled。', 'type' => 'number', 'format' => 'float', 'example' => '5'],
                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。计算公式为： TotalWorkTime/CallsHandled。', 'type' => 'number', 'format' => 'float', 'example' => '13'],
                                                'CallsQueued' => ['description' => '进入队列的电话数量，若一通电话多次进入队列，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '7'],
                                                'AverageAbandonedInRingTime' => ['description' => '平均振铃放弃时长，单位秒。计算公式为：TotalAbandonedInRingTime/CallsAbandonedInRing。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'CallsAbandoned' => ['description' => '放弃量。计算公式为：CallsAbandonedInIVR+CallsAbandonedInQueue+CallsAbandonedInRing。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxAbandonedInQueueTime' => ['description' => '最大排队放弃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsAbandonedInVoiceNavigator' => ['description' => '通话在智能导航模块放弃的数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalWaitTime' => ['description' => '总等待时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '34'],
                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '219'],
                                                'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '12'],
                                                'TotalAbandonTime' => ['description' => '总放弃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsOffered' => ['description' => '呼入到云联络中心的电话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '7'],
                                                'CallsQueuingTimeout' => ['description' => '在排队阶段超时的通话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'ServiceLevel20' => ['description' => '20秒服务水平，等待时长小于等于20秒的电话数量/CallsQueued。', 'type' => 'number', 'format' => 'float', 'example' => '1'],
                                                'MaxHoldTime' => ['description' => '最大通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsForwardToOutsideNumber' => ['description' => '发生转外线的通话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'SatisfactionRate' => ['description' => '满意率，计算公式为：标记为满意的评价数/满意度调查响应次数。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'CallsHold' => ['description' => '保持量，即发生通话保持的电话数量。若一通电话保持多次，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'HandleRate' => ['description' => '应答率。计算公式为：CallsHandled/CallsOffered（由于应答事件与分配事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '1'],
                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'AverageHoldTime' => ['description' => '平均通话保持时长，单位秒。计算公式为：TotalHoldTime/CallsHold。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'CallsAbandonedInQueue' => ['description' => '队列放弃量，即电话进入队列之后在排队环节客户挂机的数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalAbandonedInQueueTime' => ['description' => '总排队放弃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'AbandonRate' => ['description' => '放弃率。计算公式为：CallsAbandoned/CallsOffered（由于放弃事件与分配事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'CallsCausedIVRException' => ['description' => '导致IVR异常的电话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsToVoicemail' => ['description' => '转入语音信箱的电话数量', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                'AverageFirstResponseTime' => ['description' => 'Chat会话平均首次响应时长，单位为秒。', 'type' => 'number', 'format' => 'float', 'example' => '6'],
                                                'AverageResponseTime' => ['description' => 'Chat会话平均响应时长。', 'type' => 'number', 'format' => 'float', 'example' => '15'],
                                                'TotalMessagesSent' => ['description' => 'Chat会话中总消息发送量。', 'type' => 'integer', 'format' => 'int64', 'example' => '12'],
                                                'TotalMessagesSentByAgent' => ['description' => 'Chat会话中坐席发送的总消息量。', 'type' => 'integer', 'format' => 'int64', 'example' => '8'],
                                                'TotalMessagesSentByCustomer' => ['description' => 'Chat会话中客户发送的总消息量。', 'type' => 'integer', 'format' => 'int64', 'example' => '4'],
                                            ],
                                        ],
                                        'Outbound' => [
                                            'description' => '呼出指标。',
                                            'type' => 'object',
                                            'properties' => [
                                                'AverageRingTime' => ['description' => '平均振铃时长，单位秒。计算公式为： TotalRingTime/CallsRinged。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'CallsDialed' => ['description' => '拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsAnswered' => ['description' => '接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalDialingTime' => ['description' => '总拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalHoldTime' => ['description' => '总通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。计算公式为：TotalWorkTime/CallsDialed。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'CallsRinged' => ['description' => '坐席振铃的电话数量，若一通电话分配给多个座席并产生了振铃，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxDialingTime' => ['description' => '最大拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsBlindTransferred' => ['description' => '直接转接量，即发生直接转接的电话数量。若一通电话发起多次转接，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'AnswerRate' => ['description' => '接通率，计算公式为：CallsAnswered/CallsDialed（由于接听事件与应答事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'MaxHoldTime' => ['description' => '最大通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。计算公式为：TotalTalkTime/CallsAnswered。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'SatisfactionRate' => ['description' => '满意率，计算公式为：标记为满意的评价数/满意度调查响应次数。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'CallsAttendedTransferred' => ['description' => '咨询转接量，即发生咨询转接的电话数量。若一通电话发起多次转接，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsHold' => ['description' => '保持量，即发生通话保持的电话数量。若一通电话保持多次，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'AverageHoldTime' => ['description' => '平均通话保持时长，单位秒。计算公式为：TotalHoldTime/CallsHold。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'AverageDialingTime' => ['description' => '平均拨号时长，单位秒。计算公式为：TotalDialingTime/CallsDialed。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                            ],
                                        ],
                                        'Overall' => [
                                            'description' => '整体指标。',
                                            'type' => 'object',
                                            'properties' => [
                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalLoggedInTime' => ['description' => '总登录时长，单位秒。不包含小休时长。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'OccupancyRate' => ['description' => '座席利用率，计算公式为： (TotalworkTime + TotalTalkTime ) / TotalLoggedInTime。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxHoldTime' => ['description' => '最大通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'AverageBreakTime' => ['description' => '平均小休时长，单位秒。计算公式为：TotalBreakTime/小休次数。小休次数为非接口统计字段。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'TotalHoldTime' => ['description' => '总保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'SatisfactionRate' => ['description' => '满意率，计算公式为：标记为满意的评价数/满意度调查响应次数。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'MaxBreakTime' => ['description' => '最大小休时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。计算公式为：TotalWorkTime/TotalCalls。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。计算公式为： TotalTalkTime/(CallsAnswered+CallsHandled)。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxReadyTime' => ['description' => '最大就绪时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'AverageReadyTime' => ['description' => '平均就绪时长，单位秒。计算公式为：TotalReadyTime/就绪次数。就绪次数为非接口统计字段。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'AverageHoldTime' => ['description' => '平均通话保持时长，单位秒。计算公式为：TotalHoldTime/(呼入CallsHold+呼出CallsHold)。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'TotalReadyTime' => ['description' => '总就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalBreakTime' => ['description' => '总小休时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalCalls' => ['description' => '总电话量。计算公式为：CallsOffered + CallsDialed。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
            ],
            'title' => '获取实例分段统计报表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-22T01:05:27.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListIntervalInstanceReport'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"943D8EF3-3321-471F-A104-51C96FCA94D6\\",\\n  \\"Data\\": [\\n    {\\n      \\"StatsTime\\": 1620230400000,\\n      \\"Inbound\\": {\\n        \\"AverageRingTime\\": 5,\\n        \\"CallsVoicemail\\": 0,\\n        \\"MaxAbandonedInIVRTime\\": 0,\\n        \\"CallsHandled\\": 7,\\n        \\"CallsIVRException\\": 0,\\n        \\"CallsAbandonedInIVR\\": 0,\\n        \\"MaxWorkTime\\": 17,\\n        \\"TotalHoldTime\\": 0,\\n        \\"MaxAbandonTime\\": 0,\\n        \\"AverageAbandonTime\\": 0,\\n        \\"AbandonedRate\\": 0,\\n        \\"CallsRinged\\": 7,\\n        \\"CallsQueuingFailed\\": 0,\\n        \\"TotalRingTime\\": 32,\\n        \\"TotalTalkTime\\": 447,\\n        \\"MaxAbandonedInRingTime\\": 0,\\n        \\"CallsBlindTransferred\\": 0,\\n        \\"AverageAbandonedInIVRTime\\": 0,\\n        \\"AverageAbandonedInQueueTime\\": 0,\\n        \\"MaxWaitTime\\": 13,\\n        \\"AverageTalkTime\\": 64,\\n        \\"CallsAttendedTransferred\\": 0,\\n        \\"TotalAbandonedInIVRTime\\": 0,\\n        \\"CallsQueuingOverflow\\": 0,\\n        \\"CallsAbandonedInRing\\": 0,\\n        \\"TotalAbandonedInRingTime\\": 0,\\n        \\"TotalWorkTime\\": 85,\\n        \\"AverageWaitTime\\": 5,\\n        \\"AverageWorkTime\\": 13,\\n        \\"CallsQueued\\": 7,\\n        \\"AverageAbandonedInRingTime\\": 0,\\n        \\"SatisfactionIndex\\": 0,\\n        \\"CallsAbandoned\\": 0,\\n        \\"MaxAbandonedInQueueTime\\": 0,\\n        \\"CallsAbandonedInVoiceNavigator\\": 0,\\n        \\"TotalWaitTime\\": 34,\\n        \\"MaxTalkTime\\": 219,\\n        \\"MaxRingTime\\": 12,\\n        \\"TotalAbandonTime\\": 0,\\n        \\"CallsOffered\\": 7,\\n        \\"CallsQueuingTimeout\\": 0,\\n        \\"ServiceLevel20\\": 1,\\n        \\"MaxHoldTime\\": 0,\\n        \\"CallsForwardToOutsideNumber\\": 0,\\n        \\"SatisfactionRate\\": 0,\\n        \\"CallsHold\\": 0,\\n        \\"SatisfactionSurveysOffered\\": 0,\\n        \\"HandleRate\\": 1,\\n        \\"SatisfactionSurveysResponded\\": 0,\\n        \\"AverageHoldTime\\": 0,\\n        \\"CallsAbandonedInQueue\\": 0,\\n        \\"TotalAbandonedInQueueTime\\": 0,\\n        \\"AbandonRate\\": 0,\\n        \\"CallsCausedIVRException\\": 0,\\n        \\"CallsToVoicemail\\": 1,\\n        \\"AverageFirstResponseTime\\": 6,\\n        \\"AverageResponseTime\\": 15,\\n        \\"TotalMessagesSent\\": 12,\\n        \\"TotalMessagesSentByAgent\\": 8,\\n        \\"TotalMessagesSentByCustomer\\": 4\\n      },\\n      \\"Outbound\\": {\\n        \\"AverageRingTime\\": 0,\\n        \\"CallsDialed\\": 0,\\n        \\"CallsAnswered\\": 0,\\n        \\"TotalWorkTime\\": 0,\\n        \\"MaxWorkTime\\": 0,\\n        \\"TotalDialingTime\\": 0,\\n        \\"TotalHoldTime\\": 0,\\n        \\"AverageWorkTime\\": 0,\\n        \\"SatisfactionIndex\\": 0,\\n        \\"CallsRinged\\": 0,\\n        \\"TotalRingTime\\": 0,\\n        \\"MaxTalkTime\\": 0,\\n        \\"MaxRingTime\\": 0,\\n        \\"TotalTalkTime\\": 0,\\n        \\"MaxDialingTime\\": 0,\\n        \\"CallsBlindTransferred\\": 0,\\n        \\"AnswerRate\\": 0,\\n        \\"MaxHoldTime\\": 0,\\n        \\"AverageTalkTime\\": 0,\\n        \\"SatisfactionRate\\": 0,\\n        \\"CallsAttendedTransferred\\": 0,\\n        \\"CallsHold\\": 0,\\n        \\"SatisfactionSurveysOffered\\": 0,\\n        \\"SatisfactionSurveysResponded\\": 0,\\n        \\"AverageHoldTime\\": 0,\\n        \\"AverageDialingTime\\": 0\\n      },\\n      \\"Overall\\": {\\n        \\"TotalTalkTime\\": 0,\\n        \\"TotalLoggedInTime\\": 0,\\n        \\"OccupancyRate\\": 0,\\n        \\"TotalWorkTime\\": 0,\\n        \\"MaxHoldTime\\": 0,\\n        \\"MaxWorkTime\\": 0,\\n        \\"AverageBreakTime\\": 0,\\n        \\"TotalHoldTime\\": 0,\\n        \\"SatisfactionRate\\": 0,\\n        \\"MaxBreakTime\\": 0,\\n        \\"AverageWorkTime\\": 0,\\n        \\"AverageTalkTime\\": 0,\\n        \\"SatisfactionIndex\\": 0,\\n        \\"SatisfactionSurveysOffered\\": 0,\\n        \\"SatisfactionSurveysResponded\\": 0,\\n        \\"MaxReadyTime\\": 0,\\n        \\"AverageReadyTime\\": 0,\\n        \\"AverageHoldTime\\": 0,\\n        \\"TotalReadyTime\\": 0,\\n        \\"TotalBreakTime\\": 0,\\n        \\"MaxTalkTime\\": 0,\\n        \\"TotalCalls\\": 0\\n      }\\n    }\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>943D8EF3-3321-471F-A104-51C96FCA94D6</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <StatsTime>1620291600000</StatsTime>\\n    <Inbound>\\n        <ServiceLevel20>1</ServiceLevel20>\\n        <CallsAbandonedInQueue>0</CallsAbandonedInQueue>\\n        <TotalWorkTime>85</TotalWorkTime>\\n        <TotalHoldTime>0</TotalHoldTime>\\n        <CallsRinged>7</CallsRinged>\\n        <MaxAbandonedInIVRTime>0</MaxAbandonedInIVRTime>\\n        <AverageHoldTime>0</AverageHoldTime>\\n        <MaxRingTime>12</MaxRingTime>\\n        <CallsOffered>7</CallsOffered>\\n        <CallsAbandoned>0</CallsAbandoned>\\n        <SatisfactionIndex>0</SatisfactionIndex>\\n        <CallsHold>0</CallsHold>\\n        <MaxAbandonedInRingTime>0</MaxAbandonedInRingTime>\\n        <TotalRingTime>32</TotalRingTime>\\n        <HandleRate>1</HandleRate>\\n        <TotalAbandonedInIVRTime>0</TotalAbandonedInIVRTime>\\n        <AverageAbandonedInQueueTime>0</AverageAbandonedInQueueTime>\\n        <TotalTalkTime>447</TotalTalkTime>\\n        <AverageWaitTime>5</AverageWaitTime>\\n        <TotalAbandonedInRingTime>0</TotalAbandonedInRingTime>\\n        <CallsQueued>7</CallsQueued>\\n        <MaxTalkTime>219</MaxTalkTime>\\n        <SatisfactionRate>0</SatisfactionRate>\\n        <AverageAbandonedInIVRTime>0</AverageAbandonedInIVRTime>\\n        <TotalAbandonTime>0</TotalAbandonTime>\\n        <MaxHoldTime>0</MaxHoldTime>\\n        <AverageTalkTime>64</AverageTalkTime>\\n        <CallsBlindTransferred>0</CallsBlindTransferred>\\n        <CallsAbandonedInIVR>0</CallsAbandonedInIVR>\\n        <MaxAbandonedInQueueTime>0</MaxAbandonedInQueueTime>\\n        <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n        <CallsAbandonedInRing>0</CallsAbandonedInRing>\\n        <CallsHandled>7</CallsHandled>\\n        <MaxWaitTime>13</MaxWaitTime>\\n        <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n        <CallsAttendedTransferred>0</CallsAttendedTransferred>\\n        <MaxAbandonTime>0</MaxAbandonTime>\\n        <AverageRingTime>5</AverageRingTime>\\n        <TotalWaitTime>34</TotalWaitTime>\\n        <AverageAbandonTime>0</AverageAbandonTime>\\n        <AverageAbandonedInRingTime>0</AverageAbandonedInRingTime>\\n        <TotalAbandonedInQueueTime>0</TotalAbandonedInQueueTime>\\n        <AverageWorkTime>13</AverageWorkTime>\\n        <AbandonedRate>0</AbandonedRate>\\n        <MaxWorkTime>17</MaxWorkTime>\\n    </Inbound>\\n    <Outbound>\\n        <TotalDialingTime>0</TotalDialingTime>\\n        <TotalWorkTime>0</TotalWorkTime>\\n        <TotalHoldTime>0</TotalHoldTime>\\n        <CallsRinged>0</CallsRinged>\\n        <AverageHoldTime>0</AverageHoldTime>\\n        <MaxRingTime>0</MaxRingTime>\\n        <SatisfactionIndex>0</SatisfactionIndex>\\n        <CallsHold>0</CallsHold>\\n        <TotalRingTime>0</TotalRingTime>\\n        <AverageDialingTime>0</AverageDialingTime>\\n        <CallsAnswered>0</CallsAnswered>\\n        <TotalTalkTime>0</TotalTalkTime>\\n        <CallsDialed>0</CallsDialed>\\n        <MaxDialingTime>0</MaxDialingTime>\\n        <MaxTalkTime>0</MaxTalkTime>\\n        <SatisfactionRate>0</SatisfactionRate>\\n        <MaxHoldTime>0</MaxHoldTime>\\n        <AverageTalkTime>0</AverageTalkTime>\\n        <AnswerRate>0</AnswerRate>\\n        <CallsBlindTransferred>0</CallsBlindTransferred>\\n        <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n        <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n        <CallsAttendedTransferred>0</CallsAttendedTransferred>\\n        <AverageRingTime>0</AverageRingTime>\\n        <AverageWorkTime>0</AverageWorkTime>\\n        <MaxWorkTime>0</MaxWorkTime>\\n    </Outbound>\\n    <Overall>\\n        <TotalReadyTime>0</TotalReadyTime>\\n        <TotalCalls>0</TotalCalls>\\n        <TotalBreakTime>0</TotalBreakTime>\\n        <TotalWorkTime>0</TotalWorkTime>\\n        <TotalHoldTime>0</TotalHoldTime>\\n        <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n        <AverageHoldTime>0</AverageHoldTime>\\n        <SatisfactionIndex>0</SatisfactionIndex>\\n        <AverageBreakTime>0</AverageBreakTime>\\n        <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n        <TotalTalkTime>0</TotalTalkTime>\\n        <AverageReadyTime>0</AverageReadyTime>\\n        <TotalLoggedInTime>0</TotalLoggedInTime>\\n        <MaxTalkTime>0</MaxTalkTime>\\n        <SatisfactionRate>0</SatisfactionRate>\\n        <MaxReadyTime>0</MaxReadyTime>\\n        <AverageWorkTime>0</AverageWorkTime>\\n        <MaxWorkTime>0</MaxWorkTime>\\n        <MaxBreakTime>0</MaxBreakTime>\\n        <OccupancyRate>0</OccupancyRate>\\n        <MaxHoldTime>0</MaxHoldTime>\\n        <AverageTalkTime>0</AverageTalkTime>\\n    </Overall>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListIntervalSkillGroupReport' => [
            'summary' => '调用ListIntervalSkillGroupReport获取指定实例下指定技能组的分段统计报表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccOQKOLI'],
            ],
            'parameters' => [
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'skg-default@ccc-test'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '开始时间，格式为Unix时间戳，单位毫秒，非必填，默认为当天的0时，统计的时间精度为小时，向前取整，闭区间。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '4133952000000', 'minimum' => '0', 'example' => '1604639129000'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '截止时间，格式为Unix时间戳，单位毫秒，非必填，默认是当前时间，如果Interval为Daily，StartTime和EndTime最大间隔是180天。如果Interval为Hourly，最大间隔时间为10天。统计的时间精度为小时，向后取整，开区间。例如：开始时间为11:12:20，结束时间为11:45:50，则对齐后的入参时间范围为[11:00:00,12:00:00) ，即大于等于11点，小于12点。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '4133952000000', 'minimum' => '0', 'example' => '1604725528000'],
                ],
                [
                    'name' => 'Interval',
                    'in' => 'query',
                    'schema' => [
                        'description' => '分段统计类型，默认为Daily（按天汇总）。',
                        'type' => 'string',
                        'required' => false,
                        'enumValueTitles' => ['Hourly' => '按小时统计', 'Daily' => '按天统计'],
                        'example' => 'Hourly',
                    ],
                ],
                [
                    'name' => 'MediaType',
                    'in' => 'query',
                    'schema' => ['description' => '媒体类型，默认是语音(Audio), 其他可选参数包括Chat和Video.', 'type' => 'string', 'required' => false, 'example' => 'VIDEO'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '943D8EF3-3321-471F-A104-51C96FCA94D6'],
                            'Data' => [
                                'description' => '技能组分段统计数据列表。',
                                'type' => 'array',
                                'items' => [
                                    'description' => '技能组分段统计数据。',
                                    'type' => 'object',
                                    'properties' => [
                                        'StatsTime' => ['description' => '时间段的开始时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1604639129000'],
                                        'Inbound' => [
                                            'description' => '呼入指标。',
                                            'type' => 'object',
                                            'properties' => [
                                                'AverageRingTime' => ['description' => '平均振铃时长，单位秒。计算公式为： TotalRingTime/CallsRinged。', 'type' => 'number', 'format' => 'float', 'example' => '11'],
                                                'CallsOverflow' => ['description' => '溢出量，即发生队列（技能组）溢出的电话数量。若一通电话多次进入同一队列，每次溢出算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsAbandonedInRing' => ['description' => '振铃放弃量，即坐席振铃中客户挂机的数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsHandled' => ['description' => '应答量，即坐席应答的次数。一通电话每次进入队列后，若被多个坐席应答，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '2'],
                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '23'],
                                                'TotalAbandonedInRingTime' => ['description' => '总振铃放弃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '19'],
                                                'CallsAttendedTransferOut' => ['description' => '咨询转出量，即由该技能组发起的咨询转接到其他技能组的电话数量，同一技能组内坐席间的转接不计数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'AverageWaitTime' => ['description' => '平均等待时长，平均每通电话的坐席接起前等待时长。计算公式为：TotalWaitTime/CallsHandled。', 'type' => 'number', 'format' => 'float', 'example' => '11'],
                                                'TotalHoldTime' => ['description' => '总通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxAbandonTime' => ['description' => '最大放弃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。计算公式为： TotalWorkTime/CallsHandled。', 'type' => 'number', 'format' => 'float', 'example' => '8'],
                                                'CallsQueued' => ['description' => '呼入场景进入队列（技能组）的电话数量，若一通电话多次进入同一队列，每次进入算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '3'],
                                                'CallsBlindTransferIn' => ['description' => '直接转入量，即由其他技能组发起的直接转接到该技能组的电话数量，同一技能组内坐席间的转接不计数。若一个坐席同时签入多个技能组，则该电话的统计归属于签入的第一个技能组。若一通电话由其他技能组多次转接到该技能组，每次转接算一次。下同。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'AverageAbandonedInRingTime' => ['description' => '平均振铃放弃时长，单位秒。计算公式为： TotalAbandonedInRingTime/CallsAbandonedInRing。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'AverageAbandonTime' => ['description' => '平均放弃时长，单位秒。计算公式为：TotalAbandonTime/CallsAbandoned。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'CallsRinged' => ['description' => '坐席振铃的电话数量，一通电话每次进入队列后，若分配给多个座席并产生了振铃，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '3'],
                                                'CallsBlindTransferOut' => ['description' => '直接转出量，即由该技能组发起的直接转接到其他技能组的电话数量，同一技能组内坐席间的转接不计数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsAttendedTransferIn' => ['description' => '咨询转入量，即由其他技能组发起的咨询转接到该技能组的电话数量，同一技能组内坐席间的转接不计数。若一个坐席同时迁入多个技能组，则该电话的统计归属于签入的第一个技能组。若一通电话由其他技能组多次转接到该技能组，每次转接算一次。下同。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsAbandoned' => ['description' => '放弃量。计算公式为：CallsAbandonedInQueue+CallsAbandonedInRing。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxAbandonedInQueueTime' => ['description' => '最大排队放弃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalWaitTime' => ['description' => '总等待时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '33'],
                                                'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '33'],
                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '6'],
                                                'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '18'],
                                                'AbandonRate' => ['description' => '放弃率。计算公式为：CallsAbandoned/CallsOffered（由于放弃事件与分配事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '9'],
                                                'TotalAbandonTime' => ['description' => '总放弃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsOffered' => ['description' => '分配量，即分配给该技能组的电话数量，包括通过队列分配的电话数量和通过转接（咨询转接和直接转接）分配的电话数量。计算公式为：CallsQueued+CallsBlindTransferIn+CallsAttentandedTransferIn。', 'type' => 'integer', 'format' => 'int64', 'example' => '3'],
                                                'MaxAbandonedInRingTime' => ['description' => '最大振铃放弃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxWaitTime' => ['description' => '最大等待时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '18'],
                                                'AverageAbandonedInQueueTime' => ['description' => '平均排队放弃时长，单位秒。计算公式为： TotalAbandonedInQueueTime/CallsAbandonedInQueue。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'ServiceLevel20' => ['description' => '20秒服务水平，等待时长小于等于20秒的电话数量/CallsQueued。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'MaxHoldTime' => ['description' => '最大通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'SatisfactionRate' => ['description' => '满意率，计算公式为：标记为满意的评价数/满意度调查响应次数。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。计算公式为： TotalTalkTime/CallsHandled。', 'type' => 'number', 'format' => 'float', 'example' => '5'],
                                                'CallsHold' => ['description' => '保持量，即发生通话保持的次数。一通电话每次进入队列后，若发生多次通话保持，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'HandleRate' => ['description' => '应答率。计算公式为：CallsHandled/CallsOffered（由于应答事件与分配事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '0.6666666666666666'],
                                                'CallsTimeout' => ['description' => '超时量，即发生队列（技能组）超时的电话数量。若一通电话多次进入同一队列，每次超时算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'AverageHoldTime' => ['description' => '平均通话保持时长，单位秒。计算公式为：TotalHoldTime/CallsHold。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'TotalAbandonedInQueueTime' => ['description' => '总排队放弃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsAbandonedInQueue' => ['description' => '队列放弃量，即电话进入队列之后在排队环节客户挂机的数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsQueuingOverflow' => ['description' => '队列溢出的通话数量，即通话在IVR排队时队列溢出。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsQueuingTimeout' => ['description' => '在排队阶段超时的通话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalMessagesSent' => ['description' => 'Chat会话中总消息发送量。', 'type' => 'integer', 'format' => 'int64', 'example' => '12'],
                                                'TotalMessagesSentByAgent' => ['description' => 'Chat会话中坐席发送的总消息量。', 'type' => 'integer', 'format' => 'int64', 'example' => '7'],
                                                'TotalMessagesSentByCustomer' => ['description' => 'Chat会话中客户发送的总消息量。', 'type' => 'integer', 'format' => 'int64', 'example' => '5'],
                                                'AverageFirstResponseTime' => ['description' => 'Chat会话平均首次响应时长，单位为秒。', 'type' => 'number', 'format' => 'float', 'example' => '6'],
                                                'AverageResponseTime' => ['description' => 'Chat会话平均响应时长。', 'type' => 'number', 'format' => 'float', 'example' => '18'],
                                            ],
                                        ],
                                        'Outbound' => [
                                            'description' => '呼出指标。',
                                            'type' => 'object',
                                            'properties' => [
                                                'AverageRingTime' => ['description' => '平均振铃时长，单位秒。计算公式为： TotalRingTime/CallsRinged。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'CallsDialed' => ['description' => '拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '2'],
                                                'CallsAnswered' => ['description' => '接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '5'],
                                                'CallsAttendedTransferOut' => ['description' => '咨询转出量，即由该技能组发起的咨询转接到其他技能组的电话数量，同一技能组内坐席间的转接不计数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '4'],
                                                'TotalDialingTime' => ['description' => '总拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '60'],
                                                'TotalHoldTime' => ['description' => '总通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。计算公式为：TotalWorkTime/CallsDialed。', 'type' => 'number', 'format' => 'float', 'example' => '3'],
                                                'CallsBlindTransferIn' => ['description' => '直接转入量，即由其他技能组发起的直接转接到该技能组的电话数量，同一技能组内坐席间的转接不计数。若一个坐席同时签入多个技能组，则该电话的统计归属于签入的第一个技能组。若一通电话由其他技能组多次转接到该技能组，每次转接算一次。下同。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'CallsRinged' => ['description' => '坐席振铃的电话数量，一通电话每次进入队列后，若分配给多个座席并产生了振铃，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsAttendedTransferIn' => ['description' => '咨询转入量，即由其他技能组发起的咨询转接到该技能组的电话数量，同一技能组内坐席间的转接不计数。若一个坐席同时迁入多个技能组，则该电话的统计归属于签入的第一个技能组。若一通电话由其他技能组多次转接到该技能组，每次转接算一次。下同。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'CallsBlindTransferOut' => ['description' => '直接转出量，即由该技能组发起的直接转接到其他技能组的电话数量，同一技能组内坐席间的转接不计数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '5'],
                                                'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '5'],
                                                'MaxDialingTime' => ['description' => '最大拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '49'],
                                                'AnswerRate' => ['description' => '接通率，计算公式为：CallsAnswered/CallsDialed（由于接听事件与应答事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'MaxHoldTime' => ['description' => '最大通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。计算公式为：TotalTalkTime/CallsAnswered。', 'type' => 'number', 'format' => 'float', 'example' => '5'],
                                                'SatisfactionRate' => ['description' => '满意率，计算公式为：标记为满意的评价数/满意度调查响应次数。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'CallsHold' => ['description' => '保持量，即发生通话保持的电话数量。一通电话在转出当前技能组之前，若发生多次通话保持，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'AverageHoldTime' => ['description' => '平均通话保持时长，单位秒。计算公式为：TotalHoldTime/CallsHold。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'AverageDialingTime' => ['description' => '平均拨号时长，单位秒。计算公式为：TotalDialingTime/CallsDialed。', 'type' => 'number', 'format' => 'float', 'example' => '30'],
                                            ],
                                        ],
                                        'Overall' => [
                                            'description' => '整体指标。',
                                            'type' => 'object',
                                            'properties' => [
                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '13'],
                                                'TotalLoggedInTime' => ['description' => '总登录时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '9236'],
                                                'OccupancyRate' => ['description' => '座席利用率，计算公式为： (TotalworkTime + TotalTalkTime ) / TotalLoggedInTime。', 'type' => 'number', 'format' => 'float', 'example' => '0.00422315148470254'],
                                                'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '27'],
                                                'MaxHoldTime' => ['description' => '最大通话保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '19'],
                                                'AverageBreakTime' => ['description' => '平均小休时长，单位秒。计算公式为：TotalBreakTime/小休次数。小休次数为非接口统计字段。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'TotalHoldTime' => ['description' => '总保持时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'SatisfactionRate' => ['description' => '满意率，计算公式为：标记为满意的评价数/满意度调查响应次数。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'MaxBreakTime' => ['description' => '最大小休时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。计算公式为：TotalWorkTime/TotalCalls。', 'type' => 'number', 'format' => 'float', 'example' => '6'],
                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。计算公式为： TotalTalkTime/(CallsAnswered+CallsHandled)。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'MaxReadyTime' => ['description' => '最大就绪时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '4927'],
                                                'AverageReadyTime' => ['description' => '平均就绪时长，单位秒。计算公式为：TotalReadyTime/就绪次数。就绪次数为非接口统计字段。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'AverageHoldTime' => ['description' => '平均通话保持时长，单位秒。计算公式为：TotalHoldTime/(呼入CallsHold+呼出CallsHold)。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                'TotalReadyTime' => ['description' => '总就绪时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '9106'],
                                                'TotalBreakTime' => ['description' => '总小休时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '5'],
                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '6'],
                                                'TotalCalls' => ['description' => '总电话量。计算公式为：CallsOffered + CallsDialed。', 'type' => 'integer', 'format' => 'int64', 'example' => '5'],
                                                'BreakCodeDetailList' => [
                                                    'description' => '各类型小休统计数据。',
                                                    'type' => 'array',
                                                    'items' => [
                                                        'description' => '小休统计数据。',
                                                        'type' => 'object',
                                                        'properties' => [
                                                            'BreakCode' => ['description' => '小休类型代码。', 'type' => 'string', 'example' => '会议'],
                                                            'Count' => ['description' => '此类型小休的发生次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                            'Duration' => ['description' => '此类型小休的总计发生时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '120'],
                                                        ],
                                                    ],
                                                ],
                                            ],
                                        ],
                                        'Back2Back' => [
                                            'description' => '双呼指标。',
                                            'type' => 'object',
                                            'properties' => [
                                                'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'AverageCustomerRingTime' => ['description' => '平均客户侧振铃时长，单位秒', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'CallsCustomerAnswered' => ['description' => '客户接听电话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '12'],
                                                'CustomerAnswerRate' => ['description' => '客户接通率。', 'type' => 'number', 'format' => 'float', 'example' => '0.6'],
                                                'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'CallsDialed' => ['description' => '拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'CallsAnswered' => ['description' => '接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'AverageRingTime' => ['description' => '平均振铃时长，单位秒。', 'type' => 'number', 'format' => 'float', 'example' => '100'],
                                                'MaxCustomerRingTime' => ['description' => '最大客户侧振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'TotalCustomerRingTime' => ['description' => '总客户侧振岭时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '100'],
                                                'AgentHandleRate' => ['description' => '坐席应答率。', 'type' => 'number', 'format' => 'float', 'example' => '1'],
                                                'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'string', 'example' => '100'],
                                                'AnswerRate' => ['description' => '接通率，计算公式为：CallsAnswered/CallsDialed（由于接听事件与应答事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'string', 'example' => '0.5'],
                                                'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'string', 'example' => '100'],
                                                'CallsAgentHandled' => ['description' => '坐席接听电话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '5'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
            ],
            'title' => '获取技能组分段统计报表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-22T01:05:26.000Z', 'description' => '请求参数发生变更、响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListIntervalSkillGroupReport'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"943D8EF3-3321-471F-A104-51C96FCA94D6\\",\\n  \\"Data\\": [\\n    {\\n      \\"StatsTime\\": 1604639129000,\\n      \\"Inbound\\": {\\n        \\"AverageRingTime\\": 11,\\n        \\"CallsOverflow\\": 0,\\n        \\"CallsAbandonedInRing\\": 0,\\n        \\"CallsHandled\\": 2,\\n        \\"TotalWorkTime\\": 23,\\n        \\"TotalAbandonedInRingTime\\": 0,\\n        \\"MaxWorkTime\\": 19,\\n        \\"CallsAttendedTransferOut\\": 0,\\n        \\"AverageWaitTime\\": 11,\\n        \\"TotalHoldTime\\": 0,\\n        \\"MaxAbandonTime\\": 0,\\n        \\"AverageWorkTime\\": 8,\\n        \\"CallsQueued\\": 3,\\n        \\"CallsBlindTransferIn\\": 0,\\n        \\"SatisfactionIndex\\": 0,\\n        \\"AverageAbandonedInRingTime\\": 0,\\n        \\"AverageAbandonTime\\": 0,\\n        \\"CallsRinged\\": 3,\\n        \\"CallsBlindTransferOut\\": 0,\\n        \\"CallsAttendedTransferIn\\": 0,\\n        \\"CallsAbandoned\\": 0,\\n        \\"MaxAbandonedInQueueTime\\": 0,\\n        \\"TotalWaitTime\\": 33,\\n        \\"TotalRingTime\\": 33,\\n        \\"MaxTalkTime\\": 6,\\n        \\"MaxRingTime\\": 18,\\n        \\"AbandonRate\\": 0,\\n        \\"TotalTalkTime\\": 9,\\n        \\"TotalAbandonTime\\": 0,\\n        \\"CallsOffered\\": 3,\\n        \\"MaxAbandonedInRingTime\\": 0,\\n        \\"MaxWaitTime\\": 18,\\n        \\"AverageAbandonedInQueueTime\\": 0,\\n        \\"ServiceLevel20\\": 0,\\n        \\"MaxHoldTime\\": 0,\\n        \\"SatisfactionRate\\": 0,\\n        \\"AverageTalkTime\\": 5,\\n        \\"CallsHold\\": 0,\\n        \\"SatisfactionSurveysOffered\\": 0,\\n        \\"HandleRate\\": 0.6666666666666666,\\n        \\"CallsTimeout\\": 0,\\n        \\"SatisfactionSurveysResponded\\": 0,\\n        \\"AverageHoldTime\\": 0,\\n        \\"TotalAbandonedInQueueTime\\": 0,\\n        \\"CallsAbandonedInQueue\\": 0,\\n        \\"CallsQueuingOverflow\\": 0,\\n        \\"CallsQueuingTimeout\\": 0,\\n        \\"TotalMessagesSent\\": 12,\\n        \\"TotalMessagesSentByAgent\\": 7,\\n        \\"TotalMessagesSentByCustomer\\": 5,\\n        \\"AverageFirstResponseTime\\": 6,\\n        \\"AverageResponseTime\\": 18\\n      },\\n      \\"Outbound\\": {\\n        \\"AverageRingTime\\": 0,\\n        \\"CallsDialed\\": 2,\\n        \\"CallsAnswered\\": 1,\\n        \\"TotalWorkTime\\": 5,\\n        \\"CallsAttendedTransferOut\\": 0,\\n        \\"MaxWorkTime\\": 4,\\n        \\"TotalDialingTime\\": 60,\\n        \\"TotalHoldTime\\": 0,\\n        \\"AverageWorkTime\\": 3,\\n        \\"CallsBlindTransferIn\\": 0,\\n        \\"SatisfactionIndex\\": 0,\\n        \\"CallsRinged\\": 0,\\n        \\"CallsAttendedTransferIn\\": 0,\\n        \\"CallsBlindTransferOut\\": 0,\\n        \\"TotalRingTime\\": 0,\\n        \\"MaxTalkTime\\": 5,\\n        \\"MaxRingTime\\": 0,\\n        \\"TotalTalkTime\\": 5,\\n        \\"MaxDialingTime\\": 49,\\n        \\"AnswerRate\\": 0,\\n        \\"MaxHoldTime\\": 0,\\n        \\"AverageTalkTime\\": 5,\\n        \\"SatisfactionRate\\": 0,\\n        \\"CallsHold\\": 0,\\n        \\"SatisfactionSurveysOffered\\": 0,\\n        \\"SatisfactionSurveysResponded\\": 0,\\n        \\"AverageHoldTime\\": 0,\\n        \\"AverageDialingTime\\": 30\\n      },\\n      \\"Overall\\": {\\n        \\"TotalTalkTime\\": 13,\\n        \\"TotalLoggedInTime\\": 9236,\\n        \\"OccupancyRate\\": 0.00422315148470254,\\n        \\"TotalWorkTime\\": 27,\\n        \\"MaxHoldTime\\": 0,\\n        \\"MaxWorkTime\\": 19,\\n        \\"AverageBreakTime\\": 0,\\n        \\"TotalHoldTime\\": 0,\\n        \\"SatisfactionRate\\": 0,\\n        \\"MaxBreakTime\\": 1,\\n        \\"AverageWorkTime\\": 6,\\n        \\"AverageTalkTime\\": 0,\\n        \\"SatisfactionIndex\\": 0,\\n        \\"SatisfactionSurveysOffered\\": 0,\\n        \\"SatisfactionSurveysResponded\\": 0,\\n        \\"MaxReadyTime\\": 4927,\\n        \\"AverageReadyTime\\": 0,\\n        \\"AverageHoldTime\\": 0,\\n        \\"TotalReadyTime\\": 9106,\\n        \\"TotalBreakTime\\": 5,\\n        \\"MaxTalkTime\\": 6,\\n        \\"TotalCalls\\": 5,\\n        \\"BreakCodeDetailList\\": [\\n          {\\n            \\"BreakCode\\": \\"会议\\",\\n            \\"Count\\": 1,\\n            \\"Duration\\": 120\\n          }\\n        ]\\n      },\\n      \\"Back2Back\\": {\\n        \\"MaxRingTime\\": 100,\\n        \\"AverageCustomerRingTime\\": 100,\\n        \\"CallsCustomerAnswered\\": 12,\\n        \\"CustomerAnswerRate\\": 0.6,\\n        \\"TotalRingTime\\": 100,\\n        \\"CallsDialed\\": 100,\\n        \\"CallsAnswered\\": 100,\\n        \\"TotalTalkTime\\": 100,\\n        \\"AverageRingTime\\": 100,\\n        \\"MaxCustomerRingTime\\": 100,\\n        \\"TotalCustomerRingTime\\": 100,\\n        \\"AgentHandleRate\\": 1,\\n        \\"MaxTalkTime\\": \\"100\\",\\n        \\"AnswerRate\\": \\"0.5\\",\\n        \\"AverageTalkTime\\": \\"100\\",\\n        \\"CallsAgentHandled\\": 5\\n      }\\n    }\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>943D8EF3-3321-471F-A104-51C96FCA94D6</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <StatsTime>1604639129000</StatsTime>\\n    <Inbound>\\n        <ServiceLevel20>0</ServiceLevel20>\\n        <CallsAbandonedInQueue>0</CallsAbandonedInQueue>\\n        <TotalWorkTime>23</TotalWorkTime>\\n        <TotalHoldTime>0</TotalHoldTime>\\n        <CallsRinged>3</CallsRinged>\\n        <AverageHoldTime>0</AverageHoldTime>\\n        <MaxRingTime>18</MaxRingTime>\\n        <CallsOffered>3</CallsOffered>\\n        <CallsAbandoned>0</CallsAbandoned>\\n        <SatisfactionIndex>0</SatisfactionIndex>\\n        <CallsHold>0</CallsHold>\\n        <MaxAbandonedInRingTime>0</MaxAbandonedInRingTime>\\n        <TotalRingTime>33</TotalRingTime>\\n        <HandleRate>0.6666666666666666</HandleRate>\\n        <AverageAbandonedInQueueTime>0</AverageAbandonedInQueueTime>\\n        <TotalTalkTime>9</TotalTalkTime>\\n        <AverageWaitTime>11</AverageWaitTime>\\n        <TotalAbandonedInRingTime>0</TotalAbandonedInRingTime>\\n        <CallsQueued>3</CallsQueued>\\n        <MaxTalkTime>6</MaxTalkTime>\\n        <SatisfactionRate>0</SatisfactionRate>\\n        <CallsAttendedTransferOut>0</CallsAttendedTransferOut>\\n        <TotalAbandonTime>0</TotalAbandonTime>\\n        <MaxHoldTime>0</MaxHoldTime>\\n        <AverageTalkTime>5</AverageTalkTime>\\n        <MaxAbandonedInQueueTime>0</MaxAbandonedInQueueTime>\\n        <CallsTimeout>0</CallsTimeout>\\n        <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n        <CallsAbandonedInRing>0</CallsAbandonedInRing>\\n        <CallsOverflow>0</CallsOverflow>\\n        <CallsHandled>2</CallsHandled>\\n        <MaxWaitTime>18</MaxWaitTime>\\n        <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n        <CallsAttendedTransferIn>0</CallsAttendedTransferIn>\\n        <MaxAbandonTime>0</MaxAbandonTime>\\n        <AverageRingTime>11</AverageRingTime>\\n        <TotalWaitTime>33</TotalWaitTime>\\n        <AverageAbandonTime>0</AverageAbandonTime>\\n        <AverageAbandonedInRingTime>0</AverageAbandonedInRingTime>\\n        <TotalAbandonedInQueueTime>0</TotalAbandonedInQueueTime>\\n        <CallsBlindTransferOut>0</CallsBlindTransferOut>\\n        <AverageWorkTime>8</AverageWorkTime>\\n        <MaxWorkTime>19</MaxWorkTime>\\n        <CallsBlindTransferIn>0</CallsBlindTransferIn>\\n        <AbandonRate>0</AbandonRate>\\n    </Inbound>\\n    <Outbound>\\n        <TotalDialingTime>60</TotalDialingTime>\\n        <TotalWorkTime>5</TotalWorkTime>\\n        <TotalHoldTime>0</TotalHoldTime>\\n        <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n        <AverageHoldTime>0</AverageHoldTime>\\n        <SatisfactionIndex>0</SatisfactionIndex>\\n        <CallsHold>0</CallsHold>\\n        <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n        <AverageDialingTime>30</AverageDialingTime>\\n        <CallsAnswered>1</CallsAnswered>\\n        <TotalTalkTime>5</TotalTalkTime>\\n        <CallsDialed>2</CallsDialed>\\n        <MaxDialingTime>49</MaxDialingTime>\\n        <MaxTalkTime>5</MaxTalkTime>\\n        <SatisfactionRate>0</SatisfactionRate>\\n        <AverageWorkTime>3</AverageWorkTime>\\n        <MaxWorkTime>4</MaxWorkTime>\\n        <MaxHoldTime>0</MaxHoldTime>\\n        <AverageTalkTime>5</AverageTalkTime>\\n        <AnswerRate>0</AnswerRate>\\n    </Outbound>\\n    <Overall>\\n        <TotalReadyTime>9106</TotalReadyTime>\\n        <TotalCalls>5</TotalCalls>\\n        <TotalBreakTime>5</TotalBreakTime>\\n        <TotalWorkTime>27</TotalWorkTime>\\n        <TotalHoldTime>0</TotalHoldTime>\\n        <SatisfactionSurveysOffered>0</SatisfactionSurveysOffered>\\n        <AverageHoldTime>0</AverageHoldTime>\\n        <SatisfactionIndex>0</SatisfactionIndex>\\n        <AverageBreakTime>0</AverageBreakTime>\\n        <SatisfactionSurveysResponded>0</SatisfactionSurveysResponded>\\n        <TotalTalkTime>13</TotalTalkTime>\\n        <AverageReadyTime>0</AverageReadyTime>\\n        <TotalLoggedInTime>9236</TotalLoggedInTime>\\n        <MaxTalkTime>6</MaxTalkTime>\\n        <SatisfactionRate>0</SatisfactionRate>\\n        <MaxReadyTime>4927</MaxReadyTime>\\n        <AverageWorkTime>6</AverageWorkTime>\\n        <MaxWorkTime>19</MaxWorkTime>\\n        <MaxBreakTime>1</MaxBreakTime>\\n        <OccupancyRate>0.00422315148470254</OccupancyRate>\\n        <MaxHoldTime>0</MaxHoldTime>\\n        <AverageTalkTime>0</AverageTalkTime>\\n    </Overall>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListIvrTrackingDetails' => [
            'summary' => '调用ListIvrTrackingDetails获取指定实例下指定通话的IVR轨迹详情。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc5HY0NN'],
            ],
            'parameters' => [
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'maximum' => '1000', 'minimum' => '1', 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'maximum' => '100', 'minimum' => '1', 'example' => '10'],
                ],
                [
                    'name' => 'ContactId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-10963442671187****'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'D2RB671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '3'],
                                    'List' => [
                                        'description' => 'IVR轨迹详情列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => 'IVR轨迹详情。',
                                            'type' => 'object',
                                            'properties' => [
                                                'Instance' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'Callee' => ['description' => '被叫号码。', 'type' => 'string', 'example' => '0533128****'],
                                                'EnterTime' => ['description' => '进入该IVR节点的时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1621910542876'],
                                                'NodeVariables' => ['description' => '节点变量。', 'type' => 'object', 'example' => '{"digits":"2"}'],
                                                'NodeExitCode' => [
                                                    'description' => '节点的状态码。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['Timeout' => '队列/函数/收号等超时', 'Hangup' => '客户挂机', 'Default' => '逻辑判断缺省出口', 'Branch-A/B/C' => '各个逻辑判断出口', 'Success' => '成功', 'Failure' => '失败', 'Overflow' => '队列溢出'],
                                                    'example' => 'Success',
                                                ],
                                                'FlowName' => ['description' => '联系流名称。', 'type' => 'string', 'example' => '测试IVR'],
                                                'FlowId' => ['description' => '联系流ID。', 'type' => 'string', 'example' => 'abc99462-1058-47d0-a114-f145ea7444ff'],
                                                'NodeProperties' => ['description' => '节点的属性集合。', 'type' => 'object', 'example' => '{"say":"您好。"}'],
                                                'NodeType' => [
                                                    'description' => '节点类型。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => [
                                                        'ASR' => '语音识别', 'SUB' => '子流程', 'INCOMING_CALL' => '开始', 'GATHER_INPUT' => '收号', 'SUB_END' => '子流程结束', 'BLIND_TRANSFER' => '直接转接', 'JSON_PARSER' => 'JSON解析', 'SUB_START' => '子流程开始', 'SATISFACTION_RATING' => '满意度收集', 'TRANSFER_TO_AGENT' => '转人工',
                                                        'SPLIT' => '分支', 'SET_VARIABLES' => '设置变量', 'VOICE_NAVIGATOR' => '智能导航', 'PLAY_SAY' => '放音', 'HANGUP_REASON' => '挂机原因', 'HANGUP' => '结束', 'SMS' => '发短信', 'VOICE_MAIL' => '语音信箱', 'RUN_FUNCTION' => '函数计算', 'HTTP_REQUEST' => 'HTTP请求',
                                                        'FORWARD_TO_OUTSIDE_NUMBER' => '转外线',
                                                    ],
                                                    'example' => 'PLAY_SAY',
                                                ],
                                                'Caller' => ['description' => '主叫号码。', 'type' => 'string', 'example' => '1332315****'],
                                                'NodeName' => ['description' => '节点名称。', 'type' => 'string', 'example' => '放音'],
                                                'ContactId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-10963442671187****'],
                                                'LeaveTime' => ['description' => '离开该IVR节点的时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '1621910545105'],
                                                'ChannelVariables' => ['description' => '随路数据。', 'type' => 'string', 'example' => 'A=B;C=D'],
                                                'ChannelId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => '65cp2c15-92ac-4e67-98b2-073a3c541c5d'],
                                                'NodeId' => ['description' => '节点ID。', 'type' => 'string', 'example' => 'e0bc19a3'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Format', 'errorMessage' => 'The format of parameter %s is invalid. %s', 'description' => '该参数的格式不合法。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.Common', 'errorMessage' => 'An internal service error occurred. %s', 'description' => '内部服务错误。'],
                ],
            ],
            'title' => '获取IVR轨迹详情列表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListIvrTrackingDetails'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"D2RB671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 3,\\n    \\"List\\": [\\n      {\\n        \\"Instance\\": \\"ccc-test\\",\\n        \\"Callee\\": \\"0533128****\\",\\n        \\"EnterTime\\": 1621910542876,\\n        \\"NodeVariables\\": {\\n          \\"digits\\": \\"2\\"\\n        },\\n        \\"NodeExitCode\\": \\"Success\\",\\n        \\"FlowName\\": \\"测试IVR\\",\\n        \\"FlowId\\": \\"abc99462-1058-47d0-a114-f145ea7444ff\\",\\n        \\"NodeProperties\\": {\\n          \\"say\\": \\"您好。\\"\\n        },\\n        \\"NodeType\\": \\"PLAY_SAY\\",\\n        \\"Caller\\": \\"1332315****\\",\\n        \\"NodeName\\": \\"放音\\",\\n        \\"ContactId\\": \\"job-10963442671187****\\",\\n        \\"LeaveTime\\": 1621910545105,\\n        \\"ChannelVariables\\": \\"A=B;C=D\\",\\n        \\"ChannelId\\": \\"65cp2c15-92ac-4e67-98b2-073a3c541c5d\\",\\n        \\"NodeId\\": \\"e0bc19a3\\"\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>D2RB671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <TotalCount>4</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <Callee>053xxxx3128</Callee>\\n        <NodeName>放音</NodeName>\\n        <Instance>ccc-test</Instance>\\n        <EnterTime>1621910542876</EnterTime>\\n        <NodeExitCode>Success</NodeExitCode>\\n        <ContactId>job-109634426711871319</ContactId>\\n        <ChannelId>65cp2c15-92ac-4e67-98b2-073a3c541c5d</ChannelId>\\n        <ChannelVariables>A=B;C=D</ChannelVariables>\\n        <FlowId>abc99462-1058-47d0-a114-f145ea7444ff</FlowId>\\n        <LeaveTime>1621910545105</LeaveTime>\\n        <NodeProperties>{\\"say\\":\\"您好。\\"}</NodeProperties>\\n        <Caller>133xxxx2315</Caller>\\n        <FlowName>测试IVR</FlowName>\\n        <NodeType>PLAY_OR_SAY</NodeType>\\n        <NodeId>e0bc19a3</NodeId>\\n        <NodeVariables>{\\"digits\\":\\"2\\"}</NodeVariables>\\n    </List>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListLegacyAgentEventLogs' => [
            'summary' => '调用ListLegacyAgentEventLogs获取1.0遗留坐席事件日志列表，该接口仅对特定用户开放，其他客户不建议调用。',
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => true,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-1000。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-1000。'."\n"
                        ."\n", 'type' => 'integer', 'format' => 'int32', 'required' => true, 'example' => '100'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '开始时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'example' => '1657853640015'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '结束时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'example' => '1658026440011'],
                ],
                [
                    'name' => 'AgentId',
                    'in' => 'query',
                    'schema' => ['description' => '按坐席ID过滤，非必填，默认为空，为空表示不过滤。', 'type' => 'string', 'required' => false, 'example' => 'agent@ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '2802EE59-3B53-513A-A130-85E480AF689D'],
                            'Success' => ['description' => '是否成功。', 'type' => 'boolean', 'example' => 'true'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-1000。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-1000。', 'type' => 'integer', 'format' => 'int32', 'example' => '100'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'List' => [
                                        'description' => '坐席事件日志列表',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '坐席事件日志。',
                                            'type' => 'object',
                                            'properties' => [
                                                'TargetSelect' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                'TargetRequest' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                'StatisticDate' => ['description' => '统计时刻。', 'type' => 'string', 'example' => '2021-12-03T10:15:30'],
                                                'PhoneNo' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8012****'],
                                                'GroupNo' => ['description' => '坐席签入的技能组ID列表，多个技能组ID用逗号分割。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test,skillgroup2@ccc-test'],
                                                'Event' => [
                                                    'description' => '事件类型。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['拨号' => '拨号', '振铃' => '振铃', '处理' => '处理'],
                                                    'example' => '拨号',
                                                ],
                                                'ConnId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => '345467****'],
                                                'CallType' => [
                                                    'description' => '通话类型。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['呼入' => '呼入', '呼出' => '呼出'],
                                                    'example' => '呼入',
                                                ],
                                                'CallId' => ['description' => '通话ID。', 'type' => 'string', 'example' => '378654****'],
                                                'CallerId' => ['description' => '主叫号码。', 'type' => 'string', 'example' => '08331111****'],
                                                'CalleeId' => ['description' => '被叫号码。', 'type' => 'string', 'example' => '1312343****'],
                                                'AgentNo' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                'AgentDropCall' => ['description' => '是否为坐席挂机。', 'type' => 'string', 'example' => 'false'],
                                                'TransferNumber' => ['description' => '转接号码。', 'type' => 'string', 'example' => '07518888****'],
                                                'CallDir' => [
                                                    'description' => '呼叫方向。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['内部' => '内部', '外部' => '外部'],
                                                    'example' => '内部',
                                                ],
                                                'CallMode' => [
                                                    'description' => '通话模式。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['呼入' => '呼入', '呼出' => '呼出'],
                                                    'example' => '呼入',
                                                ],
                                                'TenantId' => ['description' => '租户ID。', 'type' => 'string', 'example' => 'acc101'],
                                                'OutboundScenario' => ['description' => '坐席是否为仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'staticInfo' => [
                'substitutions' => ['CCC::2020-07-01::ListAgentStateLogs'],
            ],
            'title' => '获取遗留坐席事件日志列表',
            'changeSet' => [
                ['createdAt' => '2022-07-05T09:31:24.000Z', 'description' => 'OpenAPI 下线'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '500', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListLegacyAgentEventLogs'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"2802EE59-3B53-513A-A130-85E480AF689D\\",\\n  \\"Success\\": true,\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 100,\\n    \\"TotalCount\\": 10,\\n    \\"List\\": [\\n      {\\n        \\"TargetSelect\\": \\"skillgroup@ccc-test\\",\\n        \\"TargetRequest\\": \\"skillgroup@ccc-test\\",\\n        \\"StatisticDate\\": \\"2021-12-03T10:15:30\\",\\n        \\"PhoneNo\\": \\"8012****\\",\\n        \\"GroupNo\\": \\"skillgroup1@ccc-test,skillgroup2@ccc-test\\",\\n        \\"Event\\": \\"拨号\\",\\n        \\"ConnId\\": \\"345467****\\",\\n        \\"CallType\\": \\"呼入\\",\\n        \\"CallId\\": \\"378654****\\",\\n        \\"CallerId\\": \\"08331111****\\",\\n        \\"CalleeId\\": \\"1312343****\\",\\n        \\"AgentNo\\": \\"agent@ccc-test\\",\\n        \\"AgentDropCall\\": \\"false\\",\\n        \\"TransferNumber\\": \\"07518888****\\",\\n        \\"CallDir\\": \\"内部\\",\\n        \\"CallMode\\": \\"呼入\\",\\n        \\"TenantId\\": \\"acc101\\",\\n        \\"OutboundScenario\\": false\\n      }\\n    ]\\n  }\\n}","type":"json"}]',
        ],
        'ListLegacyAgentStatusLogs' => [
            'summary' => '调用ListLegacyAgentStatusLogs获取1.0遗留坐席状态日志列表，该接口仅对特定用户开放，其他客户不建议调用。',
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => true,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-1000。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-1000。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'example' => '100'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '开始时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'example' => '1657778840011'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '结束时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'example' => '1657879880010'],
                ],
                [
                    'name' => 'AgentId',
                    'in' => 'query',
                    'schema' => ['description' => '按坐席ID过滤，非必填，默认为空，为空表示不过滤。', 'type' => 'string', 'required' => false, 'example' => 'agent@ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '4C9A5D93-33A6-57F3-A423-4C83BD0A8455'],
                            'Success' => ['description' => '是否成功。', 'type' => 'boolean', 'example' => 'true'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-1000。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-1000。', 'type' => 'integer', 'format' => 'int32', 'example' => '100'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'List' => [
                                        'description' => '坐席状态数据列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '坐席状态数据。',
                                            'type' => 'object',
                                            'properties' => [
                                                'TransferNo' => ['description' => '转接号码。', 'type' => 'string', 'example' => '07551231****'],
                                                'TargetSelect' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                'TargetRequest' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                'Status' => [
                                                    'description' => '坐席状态。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['拨号' => '拨号', '振铃' => '振铃', '处理' => '处理', '小休' => '小休'],
                                                    'example' => '振铃',
                                                ],
                                                'StatisticDate' => ['description' => '统计时刻。', 'type' => 'string', 'example' => '2021-12-03T10:15:30'],
                                                'StatisticTime' => ['description' => '状态持续时间，单位秒。', 'type' => 'integer', 'format' => 'int32', 'example' => '3'],
                                                'PhoneNo' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8012****'],
                                                'MonitedAgentPhoneNo' => ['description' => '被监听号码。', 'type' => 'string', 'example' => '8012****'],
                                                'MonitedAgentNo' => ['description' => '监听号码。', 'type' => 'string', 'example' => '8032****'],
                                                'GroupNo' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                'ConnId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => '487326****'],
                                                'CallType' => [
                                                    'description' => '通话类型。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['呼入' => '呼入', '呼出' => '呼出'],
                                                    'example' => '呼入',
                                                ],
                                                'CallId' => ['description' => '通话ID。', 'type' => 'string', 'example' => '454326****'],
                                                'CallerId' => ['description' => '主叫号码。', 'type' => 'string', 'example' => '08337676****'],
                                                'CalleeId' => ['description' => '被叫号码。', 'type' => 'string', 'example' => '1312121****'],
                                                'CallDir' => [
                                                    'description' => '呼叫方向。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['内部' => '内部', '外部' => '外部'],
                                                    'example' => '内部',
                                                ],
                                                'AgentNo' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                'AgentDropCall' => ['description' => '是否为坐席挂机。', 'type' => 'string', 'example' => 'false'],
                                                'AliHangupCause' => ['description' => '挂断原因。', 'type' => 'string', 'example' => '无'],
                                                'TransferNumber' => ['description' => '转接号码。', 'type' => 'string', 'example' => '05711231****'],
                                                'Extend1' => ['description' => '自定义扩展字段。', 'type' => 'string', 'example' => '无'],
                                                'Extend2' => ['description' => '自定义扩展字段。', 'type' => 'string', 'example' => '无'],
                                                'Extend3' => ['description' => '自定义扩展字段。', 'type' => 'string', 'example' => '无'],
                                                'Extend4' => ['description' => '自定义扩展字段。', 'type' => 'string', 'example' => '无'],
                                                'TenantId' => ['description' => '租户ID。', 'type' => 'string', 'example' => 'acc6736'],
                                                'OutboundScenario' => ['description' => '坐席是否为仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'staticInfo' => [
                'substitutions' => ['CCC::2020-07-01::ListAgentStateLogs'],
            ],
            'title' => '获取遗留坐席状态日志列表',
            'changeSet' => [
                ['createdAt' => '2022-07-05T09:31:24.000Z', 'description' => 'OpenAPI 下线'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '500', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListLegacyAgentStatusLogs'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"4C9A5D93-33A6-57F3-A423-4C83BD0A8455\\",\\n  \\"Success\\": true,\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 100,\\n    \\"TotalCount\\": 10,\\n    \\"List\\": [\\n      {\\n        \\"TransferNo\\": \\"07551231****\\",\\n        \\"TargetSelect\\": \\"skillgroup@ccc-test\\",\\n        \\"TargetRequest\\": \\"skillgroup@ccc-test\\",\\n        \\"Status\\": \\"振铃\\",\\n        \\"StatisticDate\\": \\"2021-12-03T10:15:30\\",\\n        \\"StatisticTime\\": 3,\\n        \\"PhoneNo\\": \\"8012****\\",\\n        \\"MonitedAgentPhoneNo\\": \\"8012****\\",\\n        \\"MonitedAgentNo\\": \\"8032****\\",\\n        \\"GroupNo\\": \\"skillgroup@ccc-test\\",\\n        \\"ConnId\\": \\"487326****\\",\\n        \\"CallType\\": \\"呼入\\",\\n        \\"CallId\\": \\"454326****\\",\\n        \\"CallerId\\": \\"08337676****\\",\\n        \\"CalleeId\\": \\"1312121****\\",\\n        \\"CallDir\\": \\"内部\\",\\n        \\"AgentNo\\": \\"agent@ccc-test\\",\\n        \\"AgentDropCall\\": \\"false\\",\\n        \\"AliHangupCause\\": \\"无\\",\\n        \\"TransferNumber\\": \\"05711231****\\",\\n        \\"Extend1\\": \\"无\\",\\n        \\"Extend2\\": \\"无\\",\\n        \\"Extend3\\": \\"无\\",\\n        \\"Extend4\\": \\"无\\",\\n        \\"TenantId\\": \\"acc6736\\",\\n        \\"OutboundScenario\\": false\\n      }\\n    ]\\n  }\\n}","type":"json"}]',
        ],
        'ListLegacyQueueEventLogs' => [
            'summary' => '调用ListLegacyQueueEventLogs获取1.0遗留队列事件日志列表，该接口仅对特定用户开放，其他客户不建议调用。',
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-1000。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-1000。'."\n"
                        ."\n", 'type' => 'integer', 'format' => 'int32', 'required' => true, 'example' => '100'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '开始时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'example' => '1657939540015'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '结束时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'example' => '1658026180018'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '按技能组ID过滤，非必填，默认为空，为空表示不过滤。', 'type' => 'string', 'required' => false, 'example' => 'skillgroup@ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'headers' => [],
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '1A5A8998-41F9-5F85-BFCF-EB2B6E376812'],
                            'Success' => ['description' => '是否调用成功。', 'type' => 'boolean', 'example' => 'true'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-1000。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-1000。', 'type' => 'integer', 'format' => 'int32', 'example' => '100'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'List' => [
                                        'description' => '队列事件日志列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '队列事件日志。',
                                            'type' => 'object',
                                            'properties' => [
                                                'Vq' => ['description' => '队列名称。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                'StatisticDate' => ['description' => '统计日期。', 'type' => 'string', 'example' => '2021-12-03T10:15:30'],
                                                'QueueTime' => ['description' => '队列时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '10'],
                                                'Ani' => ['description' => '主叫', 'type' => 'string', 'example' => '8012****'],
                                                'Dnis' => ['description' => '被叫。', 'type' => 'string', 'example' => '1312211****'],
                                                'Cause' => [
                                                    'description' => '挂机原因。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['队列呼损' => '队列呼损', '正常' => '正常', '久振呼损' => '久振呼损'],
                                                    'example' => '正常',
                                                ],
                                                'AnswerTime' => ['description' => '应答时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '15'],
                                                'AnswerPhone' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                'Acid' => ['description' => '通话ID。', 'type' => 'string', 'example' => '456328****'],
                                                'TenantId' => ['description' => '租户ID。', 'type' => 'string', 'example' => 'acc3733'],
                                                'Id' => ['description' => '主键', 'type' => 'integer', 'format' => 'int64', 'example' => '109160'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'title' => '获取遗留队列事件日志列表',
            'changeSet' => [
                ['createdAt' => '2022-07-05T09:31:24.000Z', 'description' => 'OpenAPI 下线'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '500', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListLegacyQueueEventLogs'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"1A5A8998-41F9-5F85-BFCF-EB2B6E376812\\",\\n  \\"Success\\": true,\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 100,\\n    \\"TotalCount\\": 10,\\n    \\"List\\": [\\n      {\\n        \\"Vq\\": \\"skillgroup@ccc-test\\",\\n        \\"StatisticDate\\": \\"2021-12-03T10:15:30\\",\\n        \\"QueueTime\\": 10,\\n        \\"Ani\\": \\"8012****\\",\\n        \\"Dnis\\": \\"1312211****\\",\\n        \\"Cause\\": \\"正常\\",\\n        \\"AnswerTime\\": 15,\\n        \\"AnswerPhone\\": \\"agent@ccc-test\\",\\n        \\"Acid\\": \\"456328****\\",\\n        \\"TenantId\\": \\"acc3733\\",\\n        \\"Id\\": 109160\\n      }\\n    ]\\n  }\\n}","type":"json"}]',
        ],
        'ListMonoRecordings' => [
            'summary' => '调用ListMonoRecordings获取指定实例下指定通话的各通话方的单轨录音，通话中每一方都有一个话务通道，每个话务通道对应生成一个合轨录音，格式为WAV。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc5HY0NN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'ContactId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-25697383427137****'],
                ],
                [
                    'name' => 'AgentChannelId',
                    'in' => 'query',
                    'schema' => ['title' => '坐席对话channelId', 'description' => '坐席对话channelId', 'type' => 'string', 'required' => false, 'example' => 'ch-user-****-****-1772180844645-job-*****'],
                ],
                [
                    'name' => 'AgentId',
                    'in' => 'query',
                    'schema' => ['title' => '坐席ID', 'description' => '坐席ID', 'type' => 'string', 'required' => false, 'example' => 'agent@ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'E836EF2A-EDAE-5310-8921-F983C967D42D'],
                            'Data' => [
                                'description' => '录音信息列表。',
                                'type' => 'array',
                                'items' => [
                                    'description' => '录音信息。',
                                    'type' => 'object',
                                    'properties' => [
                                        'FileName' => ['description' => '录音文件名称。', 'type' => 'string', 'example' => 'job-25920271311543****-798f1e90-1f82-42da-914c-46580c8f4c85-1656926518491.wav'],
                                        'FileUrl' => ['description' => '录音文件的OSS下载地址，注意下载地址的过期时间，下载地址的有效期为1天。', 'type' => 'string', 'example' => 'https://ccc-v2-shanghai.oss-cn-shanghai.aliyuncs.com/ccc-test/job-25920271311543****-798f1e90-1f82-42da-914c-46580c8f4c85-1656926518491.wav?Expires=1657014031&OSSAccessKeyId=****&Signature=****'],
                                        'AgentId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                        'AgentName' => ['description' => '坐席名称。', 'type' => 'string', 'example' => '坐席小王'],
                                        'StartTime' => ['description' => '录音开始时间，格式为Unix时间戳，单位毫秒。', 'type' => 'string', 'example' => '1620259200000'],
                                        'ContactId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-25920271311543****'],
                                        'Duration' => ['description' => '录音时长，单位毫秒。', 'type' => 'string', 'example' => '5903871'],
                                        'SkillGroupId' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                        'RamId' => ['description' => '坐席对应的RAM账号ID。', 'type' => 'string', 'example' => '26972543893791****'],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"E836EF2A-EDAE-5310-8921-F983C967D42D\\",\\n  \\"Data\\": [\\n    {\\n      \\"FileName\\": \\"job-25920271311543****-798f1e90-1f82-42da-914c-46580c8f4c85-1656926518491.wav\\",\\n      \\"FileUrl\\": \\"https://ccc-v2-shanghai.oss-cn-shanghai.aliyuncs.com/ccc-test/job-25920271311543****-798f1e90-1f82-42da-914c-46580c8f4c85-1656926518491.wav?Expires=1657014031&OSSAccessKeyId=****&Signature=****\\",\\n      \\"AgentId\\": \\"agent@ccc-test\\",\\n      \\"AgentName\\": \\"坐席小王\\",\\n      \\"StartTime\\": \\"1620259200000\\",\\n      \\"ContactId\\": \\"job-25920271311543****\\",\\n      \\"Duration\\": \\"5903871\\",\\n      \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n      \\"RamId\\": \\"26972543893791****\\"\\n    }\\n  ]\\n}","type":"json"}]',
            'title' => '获取单轨录音列表',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListMonoRecordings'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ListMultiChannelRecordings' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc5HY0NN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['title' => '实例ID', 'description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'ContactId',
                    'in' => 'query',
                    'schema' => ['title' => '通话ID', 'description' => '通话ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-25920271311543****'],
                ],
                [
                    'name' => 'AgentChannelId',
                    'in' => 'query',
                    'schema' => ['title' => '坐席通话ChannelId', 'description' => '坐席通话ChannelId', 'type' => 'string', 'required' => false, 'example' => 'ch-user-****-****-1772180844645-job-******'],
                ],
                [
                    'name' => 'AgentId',
                    'in' => 'query',
                    'schema' => ['title' => '坐席ID', 'description' => '坐席ID', 'type' => 'string', 'required' => false, 'example' => 'agent@ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'B19CD719-9F65-56A6-8B79-DA4282EA4797'],
                            'Data' => [
                                'description' => '录音列表。',
                                'type' => 'array',
                                'items' => [
                                    'description' => '录音。',
                                    'type' => 'object',
                                    'properties' => [
                                        'FileName' => ['description' => '录音文件名称。', 'type' => 'string', 'example' => 'job-25920271311543****-798f1e90-1f82-42da-914c-46580c8f4c85-1656926518491.mkv'],
                                        'FileUrl' => ['description' => '录音文件的OSS下载地址，注意下载地址的过期时间，下载地址的有效期为1天。', 'type' => 'string', 'example' => 'https://ccc-v2-shanghai.oss-cn-shanghai.aliyuncs.com/ccc-test/job-25920271311543****-798f1e90-1f82-42da-914c-46580c8f4c85-1656926518491.mkv?Expires=1657014031&OSSAccessKeyId=****&Signature=****'],
                                        'AgentId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                        'AgentName' => ['description' => '坐席名称。', 'type' => 'string', 'example' => '坐席小王'],
                                        'StartTime' => ['description' => '录音开始时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1656926518491'],
                                        'ContactId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-25920271311543****'],
                                        'Duration' => ['description' => '录音时长，单位毫秒。', 'type' => 'string', 'example' => '56321'],
                                        'SkillGroupId' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                        'RamId' => ['description' => '坐席对应的RAM账号ID。', 'type' => 'string', 'example' => '22807673106369****'],
                                        'AgentChannelId' => ['description' => '坐席话务通道ID。', 'type' => 'string', 'example' => 'ch-user-8526899****-8602****-1656926504363-job-25920271311543****'],
                                        'HoldTimeSegments' => [
                                            'description' => '通话保持的时间片段列表。',
                                            'type' => 'array',
                                            'items' => [
                                                'description' => '通话保持的时间片段。',
                                                'type' => 'object',
                                                'properties' => [
                                                    'StartTime' => ['description' => '通话保持的开始时间，单位是毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1673255098049'],
                                                    'EndTime' => ['description' => '通话保持的结束时间，单位是毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1687860143925'],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取多通道录音列表',
            'summary' => '调用ListMultiChannelRecordings获取指定实例下指定通话的各通话方的多轨录音，通话中每一方都有一个话务通道，每个话务通道对应一个多轨录音，格式为MKV。',
            'changeSet' => [
                ['createdAt' => '2023-05-08T07:40:07.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListMultiChannelRecordings'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"B19CD719-9F65-56A6-8B79-DA4282EA4797\\",\\n  \\"Data\\": [\\n    {\\n      \\"FileName\\": \\"job-25920271311543****-798f1e90-1f82-42da-914c-46580c8f4c85-1656926518491.mkv\\",\\n      \\"FileUrl\\": \\"https://ccc-v2-shanghai.oss-cn-shanghai.aliyuncs.com/ccc-test/job-25920271311543****-798f1e90-1f82-42da-914c-46580c8f4c85-1656926518491.mkv?Expires=1657014031&OSSAccessKeyId=****&Signature=****\\",\\n      \\"AgentId\\": \\"agent@ccc-test\\",\\n      \\"AgentName\\": \\"坐席小王\\",\\n      \\"StartTime\\": 1656926518491,\\n      \\"ContactId\\": \\"job-25920271311543****\\",\\n      \\"Duration\\": \\"56321\\",\\n      \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n      \\"RamId\\": \\"22807673106369****\\",\\n      \\"AgentChannelId\\": \\"ch-user-8526899****-8602****-1656926504363-job-25920271311543****\\",\\n      \\"HoldTimeSegments\\": [\\n        {\\n          \\"StartTime\\": 1673255098049,\\n          \\"EndTime\\": 1687860143925\\n        }\\n      ]\\n    }\\n  ]\\n}","type":"json"}]',
        ],
        'ListNotificationRecords' => [
            'summary' => '查询非MQ方式消息推送记录。',
            'methods' => ['post', 'get'],
            'schemes' => ['https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccUU766R'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '云联络中心实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'NotificationKeys',
                    'in' => 'query',
                    'schema' => ['description' => '待查询消息Key列表。比如，通话ID, 可以查询出对应通话ID的所有消息。', 'type' => 'string', 'required' => true, 'docRequired' => false, 'example' => '["job-468a63a2-****-****-****-b1ecf726d4be","job-532a63a2-****-****-****-bcccc26d4cc"]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。'."\n", 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '0630E5DF-CEB0-445B-8626-D5C7481181C3'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'array',
                                'items' => [
                                    'description' => '消息列表。',
                                    'type' => 'object',
                                    'properties' => [
                                        'NotificationType' => ['description' => '消息类型。', 'type' => 'string', 'example' => 'Dialing'],
                                        'NotificationKey' => ['description' => '消息Key', 'type' => 'string', 'example' => 'job-468a63a2-****-****-****-b1ecf726d4be'],
                                        'Content' => ['description' => '消息内容。', 'type' => 'string', 'example' => '{'."\n"
                                            .'	"agentId": "agent@ccc-test",'."\n"
                                            .'	"callType": "OUTBOUND",'."\n"
                                            .'	"callee": "13****00",'."\n"
                                            .'	"caller": "05****81",'."\n"
                                            .'	"channelId": "ch-user-13****00-05****81-1772619731285-job-*****",'."\n"
                                            .'	"contactId": "job-*****",'."\n"
                                            .'	"eventTime": "2026-03-04T10:22:11.309Z",'."\n"
                                            .'	"eventType": "Dialing",'."\n"
                                            .'	"instanceId": "ccc-test",'."\n"
                                            .'	"mediaType": "AUDIO",'."\n"
                                            .'	"skillGroupId": "skill@ccc-test"'."\n"
                                            .'}'],
                                        'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                    ],
                                ],
                            ],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '查询非MQ方式消息推送记录',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"0630E5DF-CEB0-445B-8626-D5C7481181C3\\",\\n  \\"Data\\": [\\n    {\\n      \\"NotificationType\\": \\"Dialing\\",\\n      \\"NotificationKey\\": \\"job-468a63a2-****-****-****-b1ecf726d4be\\",\\n      \\"Content\\": \\"{\\\\n\\\\t\\\\\\"agentId\\\\\\": \\\\\\"agent@ccc-test\\\\\\",\\\\n\\\\t\\\\\\"callType\\\\\\": \\\\\\"OUTBOUND\\\\\\",\\\\n\\\\t\\\\\\"callee\\\\\\": \\\\\\"13****00\\\\\\",\\\\n\\\\t\\\\\\"caller\\\\\\": \\\\\\"05****81\\\\\\",\\\\n\\\\t\\\\\\"channelId\\\\\\": \\\\\\"ch-user-13****00-05****81-1772619731285-job-*****\\\\\\",\\\\n\\\\t\\\\\\"contactId\\\\\\": \\\\\\"job-*****\\\\\\",\\\\n\\\\t\\\\\\"eventTime\\\\\\": \\\\\\"2026-03-04T10:22:11.309Z\\\\\\",\\\\n\\\\t\\\\\\"eventType\\\\\\": \\\\\\"Dialing\\\\\\",\\\\n\\\\t\\\\\\"instanceId\\\\\\": \\\\\\"ccc-test\\\\\\",\\\\n\\\\t\\\\\\"mediaType\\\\\\": \\\\\\"AUDIO\\\\\\",\\\\n\\\\t\\\\\\"skillGroupId\\\\\\": \\\\\\"skill@ccc-test\\\\\\"\\\\n}\\",\\n      \\"InstanceId\\": \\"ccc-test\\"\\n    }\\n  ],\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
        ],
        'ListOutboundNumbersOfUser' => [
            'summary' => '调用ListOutboundNumbersOfUser获取指定实例下指定坐席的可外呼号码。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'list',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccBCFPY3'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '10'],
                ],
                [
                    'name' => 'SkillGroupIdList',
                    'in' => 'query',
                    'schema' => ['description' => '签入技能组ID列表，非必填，默认为空，表示查询UserId归属的所有技能组的外呼号码，如果有值，则查询该值指定的技能组下的外呼号码。注意，此处传入的技能组ID必须是UserId所在的技能组的ID。', 'type' => 'string', 'required' => false, 'example' => '["skillgroup1@ccc-test","skillgroup2@ccc-test"]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'List' => [
                                        'description' => '号码列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'Number' => ['description' => '号码。', 'type' => 'string', 'example' => '0830019****'],
                                                'City' => ['description' => '号码归属地市。', 'type' => 'string', 'example' => '乐山'],
                                                'Province' => ['description' => '号码归属地省。'."\n"
                                                    ."\n", 'type' => 'string', 'example' => '四川'],
                                                'Provider' => ['type' => 'string', 'description' => ''],
                                                'ProviderCode' => ['type' => 'string', 'deprecated' => true, 'description' => ''],
                                                'ProviderDisplayName' => ['type' => 'string', 'deprecated' => true, 'description' => ''],
                                                'ProviderShortName' => ['type' => 'string', 'description' => ''],
                                                'ProviderType' => [
                                                    'type' => 'string',
                                                    'enum' => ['THIRD_PARTY', 'SELF_HOSTED'],
                                                    'description' => '',
                                                ],
                                            ],
                                            'description' => '',
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.UserId', 'errorMessage' => 'The user %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的用户。'],
                ],
            ],
            'title' => '获取坐席的外呼号码列表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2025-07-15T12:01:46.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2025-06-12T11:54:29.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListOutboundNumbersOfUser'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 1,\\n    \\"List\\": [\\n      {\\n        \\"Number\\": \\"0830019****\\",\\n        \\"City\\": \\"乐山\\",\\n        \\"Province\\": \\"四川\\",\\n        \\"Provider\\": \\"\\",\\n        \\"ProviderCode\\": \\"\\",\\n        \\"ProviderDisplayName\\": \\"\\",\\n        \\"ProviderShortName\\": \\"\\",\\n        \\"ProviderType\\": \\"\\"\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<TotalCount>1</TotalCount>\\n<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<PageSize>10</PageSize>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <TotalCount>1</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <City>乐山</City>\\n        <Number>083xxxx0019</Number>\\n        <Province>四川</Province>\\n    </List>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListPersonalNumbersOfUser' => [
            'summary' => '调用ListPersonalNumbersOfUser获取指定实例下指定坐席的个人外呼号码列表，也可通过该接口反查可添加为坐席个人外呼号码的号码列表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'user-test@ccc-test'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '10'],
                ],
                [
                    'name' => 'IsMember',
                    'in' => 'query',
                    'schema' => ['description' => '是否关联坐席，若为true，则查询UserId关联的个人外呼号码列表，若为false，则查询UserId可关联但未关联的个人外呼号码列表。通常和AddPersonalNumbersToUser接口一起使用。', 'type' => 'boolean', 'required' => true, 'docRequired' => true, 'example' => 'true'],
                ],
                [
                    'name' => 'SearchPattern',
                    'in' => 'query',
                    'schema' => ['description' => '根据号码进行模糊匹配，非必填，不填默认为空。', 'type' => 'string', 'required' => false, 'example' => '0833'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'List' => [
                                        'description' => '号码列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'Active' => ['description' => '号码是否可用。', 'type' => 'boolean', 'example' => 'true'],
                                                'Number' => ['description' => '号码。', 'type' => 'string', 'example' => '08330011****'],
                                                'City' => ['description' => '号码归属地市。', 'type' => 'string', 'example' => '乐山'],
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'ContactFlowId' => ['description' => '该号码关联的IVR联系流ID。', 'type' => 'string', 'example' => 'a3fb6c62-9b49-4942-ae5b-cf2abd4123ek'],
                                                'Province' => ['description' => '号码归属地省。', 'type' => 'string', 'example' => '四川'],
                                            ],
                                            'description' => '',
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s may not be null or empty.', 'description' => '该参数不能为null值或为空字符串。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取坐席的个人号码列表',
            'description' => '注意：如果号码已绑定了技能组，则不会出现在可作为个人外呼号码的号码列表中。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListPersonalNumbersOfUser'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 1,\\n    \\"List\\": [\\n      {\\n        \\"Active\\": true,\\n        \\"Number\\": \\"08330011****\\",\\n        \\"City\\": \\"乐山\\",\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"ContactFlowId\\": \\"a3fb6c62-9b49-4942-ae5b-cf2abd4123ek\\",\\n        \\"Province\\": \\"四川\\"\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <TotalCount>1</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <Active>true</Active>\\n        <Number>083xxxx0011</Number>\\n        <InstanceId>ccc-test</InstanceId>\\n        <ContactFlowId>a3fb6c62-9b49-4942-ae5b-cf2abd4123ek</ContactFlowId>\\n        <City>乐山</City>\\n        <Province>四川</Province>\\n    </List>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListPhoneNumbers' => [
            'summary' => '调用ListPhoneNumbers获取指定实例下的号码列表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'SearchPattern',
                    'in' => 'query',
                    'schema' => ['description' => '根据号码进行模糊匹配，非必填，默认为空，为空表示不过滤。', 'type' => 'string', 'required' => false, 'docRequired' => false, 'example' => '0833'],
                ],
                [
                    'name' => 'Usage',
                    'in' => 'query',
                    'schema' => [
                        'description' => '号码的用途，非必填，默认为空，为空表示不过滤。',
                        'type' => 'string',
                        'required' => false,
                        'docRequired' => false,
                        'enumValueTitles' => ['Outbound' => '呼出', 'Inbound' => '呼入', 'Bidirection' => '呼入和呼出'],
                        'example' => 'Bidirection',
                        'maxLength' => 200,
                        'minLength' => 1,
                    ],
                ],
                [
                    'name' => 'Active',
                    'in' => 'query',
                    'schema' => ['description' => '号码是否可用，非必填，默认为空，为空表示不过滤。', 'type' => 'boolean', 'required' => false, 'docRequired' => false, 'example' => 'true'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '20'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页序号，范围1-100', 'type' => 'integer', 'format' => 'int32', 'example' => '20'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'List' => [
                                        'description' => '号码列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'Active' => ['description' => '号码是否可用。', 'type' => 'boolean', 'example' => 'true'],
                                                'CreateTime' => ['description' => '号码创建时间，即关联到实例的时间，格式为Unix时间戳，单位毫秒。', 'type' => 'string', 'example' => '1617958538000'],
                                                'UserId' => ['description' => '坐席ID，如果此参数不为空，说明该号码是座席专属号码。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                'Tags' => ['description' => '号码业务标签，主要用于给号码打标，做一些扩展业务，普通客户无需关心。', 'type' => 'string', 'example' => 'M1'],
                                                'City' => ['description' => '号码归属地市。', 'type' => 'string', 'example' => '乐山'],
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'Usage' => [
                                                    'description' => '号码用途。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['Outbound' => '呼出', 'Inbound' => '呼入', 'Bidirection' => '呼入和呼出'],
                                                    'example' => 'Bidirection',
                                                ],
                                                'ContactFlowName' => ['description' => '号码关联的IVR联系流名称。', 'type' => 'string', 'example' => '默认联系流'],
                                                'Provider' => ['description' => '号码供应商名称。', 'type' => 'string', 'example' => 'alicom'],
                                                'Number' => ['description' => '号码。', 'type' => 'string', 'example' => '08330011****'],
                                                'ContactFlowId' => ['description' => '号码关联的IVR联系流ID。', 'type' => 'string', 'example' => 'a3fb6c62-9b49-4942-ae5b-cf2abd4123ek'],
                                                'Province' => ['description' => '号码归属地省。', 'type' => 'string', 'example' => '四川'],
                                                'SkillGroups' => [
                                                    'description' => '号码关联的技能组列表。',
                                                    'type' => 'array',
                                                    'items' => [
                                                        'type' => 'object',
                                                        'properties' => [
                                                            'DisplayName' => ['description' => '技能组展示名。', 'type' => 'string', 'example' => '测试技能组'],
                                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                            'Name' => ['description' => '技能组名称。', 'type' => 'string', 'example' => 'skillgroup'],
                                                            'SkillGroupId' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                        ],
                                                        'description' => '',
                                                    ],
                                                ],
                                            ],
                                            'description' => '',
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Enumeration', 'errorMessage' => 'The parameter %s must be one of the value of enumeration %s.', 'description' => '该参数必须为系统限定的枚举值之一。'],
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s may not be null or empty.', 'description' => '该参数不能为null值或为空字符串。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取号码列表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2022-06-30T08:58:18.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListPhoneNumbers'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\",\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 20,\\n    \\"TotalCount\\": 1,\\n    \\"List\\": [\\n      {\\n        \\"Active\\": true,\\n        \\"CreateTime\\": \\"1617958538000\\",\\n        \\"UserId\\": \\"agent@ccc-test\\",\\n        \\"Tags\\": \\"M1\\",\\n        \\"City\\": \\"乐山\\",\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"Usage\\": \\"Bidirection\\",\\n        \\"ContactFlowName\\": \\"默认联系流\\",\\n        \\"Provider\\": \\"alicom\\",\\n        \\"Number\\": \\"08330011****\\",\\n        \\"ContactFlowId\\": \\"a3fb6c62-9b49-4942-ae5b-cf2abd4123ek\\",\\n        \\"Province\\": \\"四川\\",\\n        \\"SkillGroups\\": [\\n          {\\n            \\"DisplayName\\": \\"测试技能组\\",\\n            \\"InstanceId\\": \\"ccc-test\\",\\n            \\"Name\\": \\"skillgroup\\",\\n            \\"SkillGroupId\\": \\"skillgroup@ccc-test\\"\\n          }\\n        ]\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F</RequestId>\\n<PageSize>20</PageSize>\\n<Message>无</Message>\\n<PageNumber>1</PageNumber>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <TotalCount>1</TotalCount>\\n    <PageSize>20</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <Usage>Bidirection</Usage>\\n        <Active>true</Active>\\n        <Number>083xxxx0011</Number>\\n        <InstanceId>ccc-test</InstanceId>\\n        <ContactFlowId>a3fb6c62-9b49-4942-ae5b-cf2abd4123ek</ContactFlowId>\\n        <UserId>user-test@ccc-test</UserId>\\n        <CreateTime>1617958538000</CreateTime>\\n        <ContactFlowName>测试IVR</ContactFlowName>\\n        <City>乐山</City>\\n        <Tags>M1</Tags>\\n        <Province>四川</Province>\\n        <Provider>ali</Provider>\\n        <SkillGroups>\\n            <InstanceId>ccc-test</InstanceId>\\n            <DisplayName>测试技能组</DisplayName>\\n            <SkillGroupId>test@ccc-test</SkillGroupId>\\n            <Name>test</Name>\\n        </SkillGroups>\\n    </List>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListPhoneNumbersOfSkillGroup' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'skillgroup@ccc-test'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '10'],
                ],
                [
                    'name' => 'IsMember',
                    'in' => 'query',
                    'schema' => ['description' => '是否关联技能组，若为true，则查询SkillgroupId关联的号码列表，若为false，则查询SkillgroupId可关联但未关联的号码列表。通常和AddNumbersToSkillGroup接口一起使用。', 'type' => 'boolean', 'required' => true, 'docRequired' => true, 'example' => 'true'],
                ],
                [
                    'name' => 'SearchPattern',
                    'in' => 'query',
                    'schema' => ['description' => '根据号码进行模糊匹配，非必填，默认为空，为空表示不过滤。', 'type' => 'string', 'required' => false, 'example' => '0833'],
                ],
                [
                    'name' => 'Active',
                    'in' => 'query',
                    'schema' => ['description' => '号码是否可用，非必填，默认为空，为空表示不过滤。', 'type' => 'boolean', 'required' => false, 'example' => 'true'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'List' => [
                                        'description' => '号码列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'Active' => ['description' => '号码是否可用。', 'type' => 'boolean', 'example' => 'true'],
                                                'Number' => ['description' => '号码。', 'type' => 'string', 'example' => '08330011****'],
                                                'City' => ['description' => '号码归属地市。', 'type' => 'string', 'example' => '乐山'],
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'Usage' => [
                                                    'description' => '号码用途。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['Outbound' => '呼出', 'Inbound' => '呼入', 'Bidirection' => '呼入和呼出'],
                                                    'example' => 'Bidirection',
                                                ],
                                                'ContactFlowId' => ['description' => '号码关联的IVR联系流ID。', 'type' => 'string', 'example' => 'a3fb6c62-9b49-4942-ae5b-cf2abd4123ek'],
                                                'Province' => ['description' => '号码归属地省。', 'type' => 'string', 'example' => '四川'],
                                            ],
                                            'description' => '',
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s may not be null or empty.', 'description' => '该参数不能为null值或为空字符串。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.SkillGroupId', 'errorMessage' => 'The skill group ID %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的技能组ID。'],
                ],
            ],
            'title' => '获取技能组的号码列表',
            'summary' => '调用ListPhoneNumbersOfSkillGroup获取指定实例下指定技能组关联的号码列表，也可以通过该接口反查未关联但可关联到该技能组的号码。',
            'description' => '注意：如果号码已作为个人外呼号码使用，则不会出现在可添加到技能组的号码列表中。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListPhoneNumbersOfSkillGroup'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 1,\\n    \\"List\\": [\\n      {\\n        \\"Active\\": true,\\n        \\"Number\\": \\"08330011****\\",\\n        \\"City\\": \\"乐山\\",\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"Usage\\": \\"Bidirection\\",\\n        \\"ContactFlowId\\": \\"a3fb6c62-9b49-4942-ae5b-cf2abd4123ek\\",\\n        \\"Province\\": \\"四川\\"\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <TotalCount>1</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <Usage>Bidirection</Usage>\\n        <Active>true</Active>\\n        <Number>083xxxx0011</Number>\\n        <InstanceId>ccc-test</InstanceId>\\n        <ContactFlowId>a3fb6c62-9b49-4942-ae5b-cf2abd4123ek</ContactFlowId>\\n        <City>乐山</City>\\n        <Province>四川</Province>\\n    </List>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListPrivilegesOfUser' => [
            'summary' => '调用ListPrivilegesOfUser获取当前用户拥有的权限。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'array',
                                'items' => [
                                    'type' => 'object',
                                    'properties' => [
                                        'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                        'Scope' => [
                                            'description' => '权限范围。',
                                            'type' => 'string',
                                            'enumValueTitles' => ['SELF_ONLY' => '仅可访问自己的所有数据', 'INSTANCE' => '整个实例下的数据皆可访问', 'SKILL_GROUP' => '可以访问自己所在技能组的所有数据'],
                                            'example' => 'SELF_ONLY',
                                        ],
                                        'Name' => ['description' => '权限名称，普通客户无需了解具体的权限名称，该接口主要由坐席工作台调用。', 'type' => 'string', 'example' => 'Workbench:Call'],
                                    ],
                                    'description' => '',
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取坐席的权限列表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListPrivilegesOfUser'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Data\\": [\\n    {\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"Scope\\": \\"SELF_ONLY\\",\\n      \\"Name\\": \\"Workbench:Call\\"\\n    }\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <Scope>SELF_ONLY</Scope>\\n    <InstanceId>ccc-test</InstanceId>\\n    <Name>Workbench:Call</Name>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListRamUsers' => [
            'summary' => '调用ListRamUsers获取未导入指定实例下的RAM用户列表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。'."\n"
                        ."\n", 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test	'],
                ],
                [
                    'name' => 'SearchPattern',
                    'in' => 'query',
                    'schema' => ['description' => '根据坐席登录名或坐席展示名进行模糊匹配，非必填，默认为空，为空表示不过滤。', 'type' => 'string', 'required' => false, 'docRequired' => false, 'example' => 'agent'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-1000。'."\n"
                        ."\n", 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'maximum' => '100000', 'minimum' => '1', 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。'."\n"
                        ."\n", 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'maximum' => '100', 'minimum' => '1', 'example' => '10'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。'."\n"
                                ."\n", 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。'."\n"
                                ."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。'."\n"
                                ."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。'."\n"
                                ."\n", 'type' => 'string', 'example' => '24753D71-C91D-1A38-A8AD-372BF12453F6'],
                            'Data' => [
                                'description' => '数据。'."\n"
                                    ."\n",
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-1000。'."\n"
                                        ."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总数。'."\n"
                                        ."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '100'],
                                    'List' => [
                                        'description' => 'RAM用户列表。'."\n"
                                            ."\n",
                                        'type' => 'array',
                                        'items' => [
                                            'description' => 'RAM用户',
                                            'type' => 'object',
                                            'properties' => [
                                                'DisplayName' => ['description' => 'RAM账户姓名。', 'type' => 'string', 'example' => '测试账号'],
                                                'Email' => ['description' => '邮箱。'."\n"
                                                    ."\n", 'type' => 'string', 'example' => 'username@example.com'],
                                                'LoginName' => ['description' => 'RAM用户名。'."\n"
                                                    ."\n", 'type' => 'string', 'example' => 'agent'],
                                                'Mobile' => ['description' => 'RAM账户预留的个人电话号码。', 'type' => 'string', 'example' => '1382114****'],
                                                'AliyunUid' => ['description' => 'RAM账户所属的阿里云主账号UID。', 'type' => 'integer', 'format' => 'int64', 'example' => '15772400000****'],
                                                'Primary' => ['description' => 'RAM账号是否为主账号。', 'type' => 'boolean', 'example' => 'false'],
                                                'RamId' => ['description' => 'RAM用户的UID。', 'type' => 'string', 'example' => '28036411123456****'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                            'Params' => [
                                'type' => 'array',
                                'items' => ['description' => '响应参数。'."\n"
                                    ."\n", 'type' => 'string', 'example' => '无'],
                                'description' => '',
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取RAM用户列表',
            'description' => '一个RAM用户可以作为坐席导入到多个实例下，但是一个坐席只能指向一个RAM账户，如果我们在实例下创建坐席，实际上是创建了一个RAM账户的，此时如果想创建一个新的实例又不想创建多余的RAM账户，就可以调用ListRamUsers接口获取未导入实例下的RAM用户列表，然后再调用导入RAM用户的接口将RAM用户导入到实例下。这样可以避免过多的创建RAM账户，造成资源浪费。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-06T05:44:48.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListRamUsers'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"24753D71-C91D-1A38-A8AD-372BF12453F6\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 100,\\n    \\"List\\": [\\n      {\\n        \\"DisplayName\\": \\"测试账号\\",\\n        \\"Email\\": \\"username@example.com\\",\\n        \\"LoginName\\": \\"agent\\",\\n        \\"Mobile\\": \\"1382114****\\",\\n        \\"AliyunUid\\": 0,\\n        \\"Primary\\": false,\\n        \\"RamId\\": \\"28036411123456****\\"\\n      }\\n    ]\\n  },\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>24753D71-C91D-1A38-A8AD-372BF12453F6</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <TotalCount>1</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <LoginName>user-test</LoginName>\\n        <Email>1886666****@163.com\\t</Email>\\n        <Primary>false</Primary>\\n        <AliyunUid>157724000000000</AliyunUid>\\n        <RamId>28036411123456xxxx</RamId>\\n        <DisplayName>测试用户\\t</DisplayName>\\n        <Mobile>1382114****</Mobile>\\n    </List>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListRealtimeAgentStates' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'list',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeCode' => '50572',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '按技能组ID过滤，非必填，默认为空，表示不过滤。', 'type' => 'string', 'required' => false, 'docRequired' => false, 'example' => 'skillgroup@ccc-test'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '10'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'AgentIdList',
                    'in' => 'formData',
                    'schema' => ['description' => '坐席ID列表，格式为JSON数组的字符串，数组元素最多20个，非必填，默认为空，表示匹配当前实例下的所有坐席。', 'type' => 'string', 'required' => false, 'example' => '["agent1@ccc-test", "agent2@ccc-test"]'],
                ],
                [
                    'name' => 'StateList',
                    'in' => 'formData',
                    'schema' => [
                        'description' => '按状态列表过滤，非必填，默认为空，表示匹配所有状态。',
                        'type' => 'string',
                        'required' => false,
                        'enumValueTitles' => ['Ready' => '空闲', 'Talking' => '通话', 'ACW' => '话后处理', 'Break' => '小休', 'Ringing' => '振铃', 'Offline' => '离线', 'Dialing' => '拨号'],
                        'example' => '["ACW", "Dialing"]',
                    ],
                ],
                [
                    'name' => 'AgentName',
                    'in' => 'query',
                    'schema' => ['description' => '按坐席名称进行模糊匹配。', 'type' => 'string', 'required' => false, 'example' => 'agent'],
                ],
                [
                    'name' => 'WorkModeList',
                    'in' => 'query',
                    'schema' => [
                        'description' => '按工作模式列表过滤，非必填，默认为空，表示匹配所有工作模式。',
                        'type' => 'string',
                        'required' => false,
                        'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                        'example' => '["OFFICE_PHONE","ON_SITE"]',
                    ],
                ],
                [
                    'name' => 'OutboundScenario',
                    'in' => 'query',
                    'schema' => ['description' => '过滤仅外呼模式下的坐席，非必填，默认为空，表示不按仅外呼模式过滤。', 'type' => 'boolean', 'required' => false, 'example' => 'false'],
                ],
                [
                    'name' => 'Query',
                    'in' => 'query',
                    'schema' => ['description' => '模糊过滤，可以是坐席展示名、坐席工号或坐席分机号的全部或者一部分，非必填，默认为空，表示不过滤。', 'type' => 'string', 'required' => false, 'example' => 'agent'],
                ],
                [
                    'name' => 'CallTypeList',
                    'in' => 'query',
                    'schema' => [
                        'description' => '按通话类型列表过滤，格式为JSON数组的字符串，数组元素为通话类型，非必填，默认为空，表示匹配所有的通话类型。',
                        'type' => 'string',
                        'required' => false,
                        'enumValueTitles' => ['Outbound' => '呼出', 'Back2Back' => '双呼', 'PrivacyDial' => '加密通话', 'Internal' => '内部呼叫', 'Predictive' => '预测式外呼', 'Inbound' => '呼入', 'Conference' => '会议'],
                        'example' => '["Inbound", "Outbound"]',
                    ],
                ],
                [
                    'name' => 'MediaType',
                    'in' => 'query',
                    'schema' => ['description' => '媒体类型，默认是语音（Audio）, 其他可选参数包括Chat（文本）、Video（视频）、ALL（全选）.', 'type' => 'string', 'required' => false, 'example' => 'AUDIO'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'List' => [
                                        'description' => '实时坐席状态数据列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '实时坐席状态数据。',
                                            'type' => 'object',
                                            'properties' => [
                                                'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '80317391'],
                                                'StateCode' => [
                                                    'description' => '子状态，部分场景下，仅用State字段无法完整表示坐席状态，因此需要子状态辅助，比如监听状态下，State=Talking，StateCode=Monitoring。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['Monitored' => '被监听', 'Consulted' => '被咨询', 'Coaching' => '辅导中', 'Consulting' => '咨询中', 'Coached' => '被辅导', 'Conference' => '会议', 'Monitoring' => '监听中'],
                                                    'example' => 'Monitored',
                                                ],
                                                'State' => [
                                                    'description' => '坐席状态。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['Ready' => '空闲', 'Talking' => '通话', 'ACW' => '话后处理', 'Ringing' => '振铃', 'Break' => '小休', 'Offline' => '下线', 'Dialing' => '拨号'],
                                                    'example' => 'ACW',
                                                ],
                                                'BreakCode' => ['description' => '小休码。'."\n"
                                                    ."\n"
                                                    .'**枚举值：**'."\n"
                                                    ."\n"
                                                    .'- RingingTimeout：坐席振铃超时导致的小休。'."\n"
                                                    ."\n"
                                                    .'- RejectCall：坐席拒接导致的小休。'."\n"
                                                    ."\n"
                                                    .'- Warm-up：坐席上线后置闲前的临时小休状态。', 'type' => 'string', 'example' => 'Warm-up'],
                                                'AgentId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent1@ccc-test'],
                                                'StateTime' => ['description' => '状态开始的时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '1696670640774'],
                                                'AgentName' => ['description' => '坐席姓名。', 'type' => 'string', 'example' => '坐席小王'],
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'CounterParty' => ['description' => '用于一些特定的三方场景，主要是监听，辅导，咨询，在三方场景时表示第三方，比如在监听或辅导场景，用于表示被监听或被辅导的坐席，在咨询场景下，表示被转接的坐席或外呼号码。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                'SkillGroupIdList' => [
                                                    'description' => '坐席签入的技能组ID列表。',
                                                    'type' => 'array',
                                                    'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                                ],
                                                'SkillGroupNameList' => [
                                                    'description' => '坐席签入的技能组名称列表。',
                                                    'type' => 'array',
                                                    'items' => ['description' => '技能组名称。', 'type' => 'string', 'example' => '测试技能组'],
                                                ],
                                                'WorkMode' => [
                                                    'description' => '工作模式。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                    'example' => 'ON_SITE',
                                                ],
                                                'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                                'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1382114****'],
                                                'CallType' => [
                                                    'description' => '通话类型。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['Outbound' => '呼出', 'Back2Back' => '双呼', 'PrivacyDial' => '加密通话', 'Internal' => '内部呼叫', 'Predictive' => '预测式外呼', 'Inbound' => '呼入', 'Conference' => '会议'],
                                                    'example' => 'Outbound',
                                                ],
                                                'Duration' => ['description' => '当前状态的持续时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '16'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                500 => [
                    ['errorCode' => 'InternalService.Common', 'errorMessage' => 'An internal service error occurred. %s', 'description' => '内部服务错误。'],
                ],
            ],
            'title' => '获取实时坐席状态报表',
            'summary' => '调用ListRealtimeAgentStates获取指定实例下一个或多个指定坐席的实时状态数据报表。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2025-02-13T02:21:10.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2024-06-21T06:52:28.000Z', 'description' => '请求参数发生变更'],
                ['createdAt' => '2022-07-12T04:33:02.000Z', 'description' => '请求参数发生变更'],
                ['createdAt' => '2022-06-24T03:34:23.000Z', 'description' => '请求参数发生变更、响应参数发生变更'],
                ['createdAt' => '2021-12-21T12:54:51.000Z', 'description' => '请求参数发生变更、响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListRealtimeAgentStates'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 1,\\n    \\"List\\": [\\n      {\\n        \\"Extension\\": \\"80317391\\",\\n        \\"StateCode\\": \\"Monitored\\",\\n        \\"State\\": \\"ACW\\",\\n        \\"BreakCode\\": \\"Warm-up\\",\\n        \\"AgentId\\": \\"agent1@ccc-test\\",\\n        \\"StateTime\\": 1696670640774,\\n        \\"AgentName\\": \\"坐席小王\\",\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"CounterParty\\": \\"agent@ccc-test\\",\\n        \\"SkillGroupIdList\\": [\\n          \\"skillgroup1@ccc-test\\"\\n        ],\\n        \\"SkillGroupNameList\\": [\\n          \\"测试技能组\\"\\n        ],\\n        \\"WorkMode\\": \\"ON_SITE\\",\\n        \\"OutboundScenario\\": false,\\n        \\"Mobile\\": \\"1382114****\\",\\n        \\"CallType\\": \\"Outbound\\",\\n        \\"Duration\\": 16\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <TotalCount>1</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <Extension>80317391</Extension>\\n        <CounterParty>user-admin@ccc-test</CounterParty>\\n        <StateTime>8</StateTime>\\n        <InstanceId>ccc-test</InstanceId>\\n        <State>ACW</State>\\n        <StateCode>Monitored</StateCode>\\n        <AgentName>云呼测试坐席</AgentName>\\n        <AgentId>user-test@ccc-test</AgentId>\\n    </List>\\n    <List>\\n        <SkillGroupIdList>[\\"skg-default@ccc-test\\"]</SkillGroupIdList>\\n    </List>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListRealtimeSkillGroupStates' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'list',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccOQKOLI'],
            ],
            'parameters' => [
                [
                    'name' => 'SkillGroupIdList',
                    'in' => 'formData',
                    'schema' => ['description' => '待查询数据的技能组ID列表。如果不传，查询当前实例下的所有技能组，格式为JSON数组的字符串，数组元素为技能组ID。', 'type' => 'string', 'required' => false, 'docRequired' => false, 'example' => '["skillgroup1@ccc-test", "skillgroup2@ccc-test"]'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '10'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'MediaType',
                    'in' => 'query',
                    'schema' => ['description' => '媒体类型。'."\n"
                        ."\n"
                        .'枚举值：'."\n"
                        ."\n"
                        .'AUDIO：语音。'."\n"
                        ."\n"
                        .'VIDEO：视频。'."\n"
                        ."\n"
                        .'CHAT: 消息。'."\n"
                        ."\n"
                        .'ALL: 所有。', 'type' => 'string', 'required' => false, 'example' => 'AUDIO'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '26A34338-5CD9-4C95-A7A6-5BDCE76C6B94'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '2'],
                                    'List' => [
                                        'description' => '实时技能组状态数据列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '实时技能组状态数据。',
                                            'type' => 'object',
                                            'properties' => [
                                                'WorkingAgents' => ['description' => '当前话后处理中的坐席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'LongestWaitingTime' => ['description' => '当前最大排队等待时长，单位秒', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'LoggedInAgents' => ['description' => '当前在线坐席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '2'],
                                                'WaitingCalls' => ['description' => '当前排队电话个数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'BreakingAgents' => ['description' => '当前小休坐席数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TalkingAgents' => ['description' => '当前正在通话坐席数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'SkillGroupName' => ['description' => '技能组名称。', 'type' => 'string', 'example' => 'skillgroup'],
                                                'SkillGroupId' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                'ReadyAgents' => ['description' => '当前空闲坐席数。', 'type' => 'integer', 'format' => 'int64', 'example' => '2'],
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'OutboundScenarioReadyAgents' => ['description' => '处于仅外呼模式且在空闲状态的坐席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TotalAgents' => ['description' => '总坐席数。', 'type' => 'integer', 'format' => 'int64', 'example' => '12'],
                                                'BreakCodeDetailList' => [
                                                    'description' => '小休统计数据',
                                                    'type' => 'array',
                                                    'items' => [
                                                        'type' => 'object',
                                                        'properties' => [
                                                            'BreakCode' => ['description' => '小休状态代码', 'type' => 'string', 'example' => '客户自定义参数，比如午餐、会议等'],
                                                            'Count' => ['description' => '指定小休状态发生的次数', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                        ],
                                                        'description' => '',
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
            ],
            'title' => '获取实时技能组状态报表',
            'summary' => '调用ListRealtimeSkillGroupStates获取指定实例下实时技能组状态报表。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2024-06-21T06:52:28.000Z', 'description' => '请求参数发生变更'],
                ['createdAt' => '2023-11-22T01:05:25.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListRealtimeSkillGroupStates'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"26A34338-5CD9-4C95-A7A6-5BDCE76C6B94\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 2,\\n    \\"List\\": [\\n      {\\n        \\"WorkingAgents\\": 0,\\n        \\"LongestWaitingTime\\": 0,\\n        \\"LoggedInAgents\\": 2,\\n        \\"WaitingCalls\\": 0,\\n        \\"BreakingAgents\\": 0,\\n        \\"TalkingAgents\\": 0,\\n        \\"SkillGroupName\\": \\"skillgroup\\",\\n        \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n        \\"ReadyAgents\\": 2,\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"OutboundScenarioReadyAgents\\": 0,\\n        \\"TotalAgents\\": 12,\\n        \\"BreakCodeDetailList\\": [\\n          {\\n            \\"BreakCode\\": \\"客户自定义参数，比如午餐、会议等\\",\\n            \\"Count\\": 1\\n          }\\n        ]\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>26A34338-5CD9-4C95-A7A6-5BDCE76C6B94</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <TotalCount>2</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <BreakingAgents>0</BreakingAgents>\\n        <TalkingAgents>0</TalkingAgents>\\n        <SkillGroupName>test1</SkillGroupName>\\n        <InstanceId>ccc-test</InstanceId>\\n        <LoggedInAgents>2</LoggedInAgents>\\n        <ReadyAgents>2</ReadyAgents>\\n        <WaitingCalls>0</WaitingCalls>\\n        <SkillGroupId>skg-test1@ccc-test</SkillGroupId>\\n        <LongestCall>0</LongestCall>\\n        <WorkingAgents>0</WorkingAgents>\\n    </List>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListRecentCallDetailRecords' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc5HY0NN'],
            ],
            'parameters' => [
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '10'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'formData',
                    'schema' => ['description' => '开始时间戳，默认是当天开始时间，最早为当前时间往前180天。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '4133952000000', 'minimum' => '0', 'example' => '1604638129000'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '截止时间戳，默认是当前时间。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'maximum' => '4133952000000', 'minimum' => '0', 'example' => '1604639129000'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'Criteria',
                    'in' => 'query',
                    'schema' => ['description' => '模糊搜索条件，格式为JSON对象，对象包含三个属性，可以随机组合，三个属性分别为phoneNumber（按主叫或被叫号码模糊搜索）、callingNumber（按主叫号码模糊搜索）和calledNumber（按被叫号码模糊搜索）。', 'type' => 'string', 'required' => false, 'example' => '{"phoneNumber":"1312121****","callingNumber":"1312121****","calledNumber":"1312121****"}'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总数，只有PageNumber为1才会返回真实大小，其他都是0。', 'type' => 'integer', 'format' => 'int32', 'example' => '11'],
                                    'List' => [
                                        'description' => '通话记录列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '通话记录。',
                                            'type' => 'object',
                                            'properties' => [
                                                'StartTime' => ['description' => '通话开始时间，内呼从进入IVR开始，外呼从开始接通计算，格式为Unix字符串，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1532448000000'],
                                                'ContactDisposition' => [
                                                    'description' => '电话结束原因。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => [
                                                        'AbandonedInQueue' => '排队放弃', 'NoAnswer' => '客户未接', 'QueuingTimeout' => '排队超时', 'Voicemail' => '转语音邮箱', 'QueuingFailed' => '转人工失败', 'QueuingOverflow' => '排队溢出', 'AbandonedInVoiceNavigator' => '智能导航中放弃', 'Success' => '正常结束', 'IVRException' => 'IVR异常', 'AbandonedInRing' => '振铃放弃',
                                                        'AbandonedInIVR' => 'IVR放弃', 'Reject' => '客户拒接', 'ForwardToOutsideNumber' => '转外线',
                                                    ],
                                                    'example' => 'Success',
                                                ],
                                                'ContactType' => [
                                                    'description' => '通话类型。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['Outbound' => '呼出', 'Back2Back' => '双呼', 'PrivacyDial' => '加密通话', 'Internal' => '内部呼叫', 'Predictive' => '预测式外呼', 'Inbound' => '呼入', 'Conference' => '会议'],
                                                    'example' => 'Outbound',
                                                ],
                                                'AgentIds' => ['description' => '坐席ID列表，多个值用逗号分隔。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                'ContactId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-7660472242845****'],
                                                'CallDuration' => ['description' => '通话时长，单位秒。', 'type' => 'string', 'example' => '16'],
                                                'CallingNumber' => ['description' => '主叫号码。', 'type' => 'string', 'example' => '0533128****'],
                                                'Duration' => ['description' => '通话持续时间，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '16'],
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'CalledNumber' => ['description' => '被叫号码。', 'type' => 'string', 'example' => '1332315****'],
                                                'SkillGroupIds' => ['description' => '参与通话的座席所属的技能组，多个技能组以逗号分隔。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
            ],
            'title' => '获取坐席最近通话记录列表',
            'summary' => '调用ListRecentCallDetailRecords获取指定实例下当前RAM账号映射的坐席的最近通话记录列表。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListRecentCallDetailRecords'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 11,\\n    \\"List\\": [\\n      {\\n        \\"StartTime\\": 1532448000000,\\n        \\"ContactDisposition\\": \\"Success\\",\\n        \\"ContactType\\": \\"Outbound\\",\\n        \\"AgentIds\\": \\"agent@ccc-test\\",\\n        \\"ContactId\\": \\"job-7660472242845****\\",\\n        \\"CallDuration\\": \\"16\\",\\n        \\"CallingNumber\\": \\"0533128****\\",\\n        \\"Duration\\": 16,\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"CalledNumber\\": \\"1332315****\\",\\n        \\"SkillGroupIds\\": \\"skillgroup@ccc-test\\"\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <TotalCount>11</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <SkillGroupIds>skg-default@ccc-test</SkillGroupIds>\\n        <CalledNumber>133xxxx2315</CalledNumber>\\n        <ContactType>Outbound</ContactType>\\n        <InstanceId>ccc-test</InstanceId>\\n        <ContactDisposition>Success</ContactDisposition>\\n        <StartTime>1532448000000</StartTime>\\n        <AgentIds>user-test@ccc-test</AgentIds>\\n        <Duration>16</Duration>\\n        <ContactId>job-76604722428454704</ContactId>\\n        <CallDuration>16</CallDuration>\\n        <CallingNumber>053xxxx3128</CallingNumber>\\n    </List>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListRoles' => [
            'summary' => '调用ListRoles获取指定实例下的所有角色。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '711D948F-C616-4E23-8573-0F260513CE09'],
                            'Data' => [
                                'description' => '角色列表。'."\n"
                                    ."\n",
                                'type' => 'array',
                                'items' => [
                                    'type' => 'object',
                                    'properties' => [
                                        'Name' => [
                                            'description' => '角色名称。',
                                            'type' => 'string',
                                            'enumValueTitles' => ['Agent' => '坐席', 'Admin' => '管理员', 'Manager' => '技能组组长'],
                                            'example' => 'Admin',
                                        ],
                                        'RoleId' => ['description' => '角色ID，格式为：角色@实例ID。', 'type' => 'string', 'example' => 'Admin@ccc-test'],
                                    ],
                                    'description' => '',
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Invalid', 'errorMessage' => 'The parameter %s is invalid. %s.', 'description' => '该参数无效。'],
                ],
            ],
            'title' => '获取角色列表',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListRoles'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"711D948F-C616-4E23-8573-0F260513CE09\\",\\n  \\"Data\\": [\\n    {\\n      \\"Name\\": \\"Admin\\",\\n      \\"RoleId\\": \\"Admin@ccc-test\\"\\n    }\\n  ]\\n}","type":"json"}]',
        ],
        'ListSkillGroupStates' => [
            'summary' => '调用ListSkillgroupStates获取指定实例下指定技能组的状态列表，该接口仅对特定用户开放，其他客户不建议调用。',
            'methods' => ['get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => true,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccOQKOLI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'SkillGroupIds',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID列表。'."\n"
                        ."\n", 'type' => 'string', 'required' => false, 'example' => '["skillgroup1@ccc-test","skillgroup2@ccc-test"]'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '100'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '1F69EBB0-63E9-5DDE-887F-9FC040ADF309'],
                            'Success' => ['description' => '是否成功。', 'type' => 'boolean', 'example' => 'true'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '100'],
                                    'TotalCount' => ['description' => '总数。'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'List' => [
                                        'description' => '技能组状态数据列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '技能组状态数据。',
                                            'type' => 'object',
                                            'properties' => [
                                                'WorkingAgents' => ['description' => '话后处理坐席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'LoggedInAgents' => ['description' => '在线坐席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'BreakingAgents' => ['description' => '处于小休状态的坐席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'LongestCall' => ['description' => '最大等待时长。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'WaitingCalls' => ['description' => '当前排队电话个数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'TalkingAgents' => ['description' => '正在通话坐席数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'SkillGroupName' => ['description' => '技能组名称。', 'type' => 'string', 'example' => '测试技能组'],
                                                'SkillGroupId' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                                'ReadyAgents' => ['description' => '空闲坐席数。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'AverageWaitingTime' => ['description' => '平均等待时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '3'],
                                                'WaitingCallsLevel10' => ['description' => '等待时长小于10秒的通话的个数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'WaitingCallsLevel20' => ['description' => '等待时长小于20秒的通话的个数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'WaitingCallsLevel30' => ['description' => '等待时长小于30秒的通话的个数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'OutboundScenarioReadyAgents' => ['description' => '处于仅外呼状态并且空闲的坐席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'InboundTalkingAgents' => ['description' => '呼入场景下通话的坐席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                'OutboundTalkingAgents' => ['description' => '外呼场景下通话的坐席数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'staticInfo' => [
                'substitutions' => ['CCC::2020-07-01::ListRealtimeSkillGroupStates'],
            ],
            'title' => '获取技能组状态列表',
            'changeSet' => [
                ['createdAt' => '2022-11-25T02:02:44.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2022-07-04T11:51:59.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2022-06-15T03:10:11.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2022-06-06T09:08:50.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2022-02-28T02:23:24.000Z', 'description' => 'OpenAPI 下线'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '250', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListSkillGroupStates'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"1F69EBB0-63E9-5DDE-887F-9FC040ADF309\\",\\n  \\"Success\\": true,\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 100,\\n    \\"TotalCount\\": 10,\\n    \\"List\\": [\\n      {\\n        \\"WorkingAgents\\": 0,\\n        \\"LoggedInAgents\\": 0,\\n        \\"BreakingAgents\\": 0,\\n        \\"LongestCall\\": 0,\\n        \\"WaitingCalls\\": 0,\\n        \\"TalkingAgents\\": 0,\\n        \\"SkillGroupName\\": \\"测试技能组\\",\\n        \\"SkillGroupId\\": \\"skillgroup1@ccc-test\\",\\n        \\"ReadyAgents\\": 1,\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"AverageWaitingTime\\": 3,\\n        \\"WaitingCallsLevel10\\": 0,\\n        \\"WaitingCallsLevel20\\": 0,\\n        \\"WaitingCallsLevel30\\": 0,\\n        \\"OutboundScenarioReadyAgents\\": 0,\\n        \\"InboundTalkingAgents\\": 0,\\n        \\"OutboundTalkingAgents\\": 0\\n      }\\n    ]\\n  }\\n}","type":"json"}]',
        ],
        'ListSkillGroupSummaryReportsSinceMidnight' => [
            'methods' => ['get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => true,
            'systemTags' => [
                'operationType' => 'none',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccOQKOLI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'SkillGroups',
                    'in' => 'query',
                    'schema' => ['description' => '待查询的技能组ID列表，格式为JSON数组的字符串，数组元素为技能组ID，非必填，默认为空，表示查询当前分页下的所有技能组。', 'type' => 'string', 'required' => false, 'example' => '["skillgroup1@ccc-test", "skillgroup2@ccc-test2"]'."\n"],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '10'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '2B36CEBC-6D11-5451-9E6B-C6D1927841C5'],
                            'Success' => ['description' => '是否调用成功。', 'type' => 'boolean', 'example' => 'true'],
                            'PagedSkillGroupSummaryReport' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '3'],
                                    'List' => [
                                        'description' => '技能组概览数据列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '技能组概览数据。',
                                            'type' => 'object',
                                            'properties' => [
                                                'Timestamp' => ['description' => '统计打点时刻。', 'type' => 'string', 'example' => '2018-09-13 00:00:00'],
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'SkillGroupName' => ['description' => '技能组名称。', 'type' => 'string', 'example' => '测试技能组'],
                                                'SkillGroupId' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                'Overall' => [
                                                    'description' => '整体指标。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'TotalLoggedInTime' => ['description' => '总登录时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'OccupancyRate' => ['description' => '座席利用率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxReadyTime' => ['description' => '最大空闲时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageReadyTime' => ['description' => '平均空闲时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalBreakTime' => ['description' => '总小休时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalReadyTime' => ['description' => '总空闲时长，单位为秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalCalls' => ['description' => '总电话量。计算公式为：CallsOffered + CallsDialed。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                    ],
                                                ],
                                                'Inbound' => [
                                                    'description' => '呼入指标。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'AverageRingTime' => ['description' => '平均振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsHandled' => ['description' => '应答量，即坐席应答的次数。一通电话每次进入队列后，若被多个坐席应答，算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'QueueMaxWaitTimeDuration' => ['description' => '队列最大等待时间，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。计算公式为： TotalWorkTime/CallsHandled。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'AnsweredByAgentOfQueueWaitTimeDuration' => ['description' => '坐席接起时队列等待时间，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalRingTime' => ['description' => '总振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'InComingQueueOfQueueCount' => ['description' => '技能组呼入次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'string', 'example' => '0'],
                                                        'MaxRingTime' => ['description' => '最大振铃时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsOffered' => ['description' => '分配量，即分配给该技能组的电话数量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AbandonedInQueueOfQueueCount' => ['description' => '技能组排队放弃次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'OverFlowInQueueOfQueueCount' => ['description' => '技能组排队超时次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AnsweredByAgentOfQueueMaxWaitTimeDuration' => ['description' => '坐席接起时队列最大等待时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'ServiceLevel20' => ['description' => '20秒应答率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AnsweredByAgentOfQueueCount' => ['description' => '技能组转人工接起次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'HandleRate' => ['description' => '应答率。计算公式为：CallsHandled/CallsOffered（由于应答事件与分配事件可能落在不同的时间范围内，所以某些情况下结果可能大于100%）。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'GiveUpByAgentOfQueueCount' => ['description' => '技能组振铃放弃次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'QueueWaitTimeDuration' => ['description' => '队列等待时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsServiceLevel20' => ['description' => '等待20s内坐席接起次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsServiceLevel30' => ['description' => '等待30s内坐席接起次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsServiceLevel10' => ['description' => '等待10s内坐席接起次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsAttendedTransferOut' => ['description' => '咨询转出量。若一通电话多次转出给其他坐席，每次转出算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsBlindTransferOut' => ['description' => '直接转出量。若一通电话多次转出给其他坐席，每次转出算一次。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsQueuingTimeout' => ['type' => 'integer', 'format' => 'int64', 'description' => ''],
                                                        'CallsTimeout' => ['type' => 'integer', 'format' => 'int64', 'description' => ''],
                                                        'CallsQueuingCanceled' => ['type' => 'string', 'description' => ''],
                                                        'CallsQueuingFailure' => ['type' => 'string', 'description' => ''],
                                                        'CallsQueuingRerouted' => ['type' => 'string', 'description' => ''],
                                                        'CallsAbandoned' => ['type' => 'integer', 'format' => 'int64', 'description' => ''],
                                                        'CallsOverflow' => ['type' => 'string', 'description' => ''],
                                                    ],
                                                ],
                                                'Outbound' => [
                                                    'description' => '呼出指标。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'TotalTalkTime' => ['description' => '总通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxDialingTime' => ['description' => '最大拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsDialed' => ['description' => '拨号量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsAnswered' => ['description' => '电话接通量。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AnswerRate' => ['description' => '接通率，单位%。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'TotalWorkTime' => ['description' => '总话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxWorkTime' => ['description' => '最大话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'TotalDialingTime' => ['description' => '总拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageTalkTime' => ['description' => '平均通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageWorkTime' => ['description' => '平均话后处理时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionIndex' => ['description' => '满意度指数，即满意度按键数字（1位数字）的平均值。', 'type' => 'number', 'format' => 'float', 'example' => '0'],
                                                        'SatisfactionSurveysOffered' => ['description' => '满意度调查发送次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'SatisfactionSurveysResponded' => ['description' => '满意度调查响应次数。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'MaxTalkTime' => ['description' => '最大通话时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'AverageDialingTime' => ['description' => '平均拨号时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '0'],
                                                        'CallsServiceLevel30' => ['description' => '等待30s内坐席接起次数。', 'type' => 'string', 'example' => '0'],
                                                        'CallsOffered' => ['type' => 'integer', 'format' => 'int64', 'description' => ''],
                                                        'CallsAbandoned' => ['type' => 'integer', 'format' => 'int64', 'description' => ''],
                                                        'CallsQueuingTimeout' => ['type' => 'integer', 'format' => 'int64', 'description' => ''],
                                                        'CallsQueuingOverflow' => ['type' => 'integer', 'format' => 'int64', 'description' => ''],
                                                        'CallsQueuingFailed' => ['type' => 'integer', 'format' => 'int64', 'description' => ''],
                                                        'CallsQueuingRerouted' => ['type' => 'integer', 'format' => 'int64', 'description' => ''],
                                                        'CallsQueuingCancelled' => ['type' => 'integer', 'format' => 'int64', 'description' => ''],
                                                        'CallsQueuingFailure' => ['type' => 'integer', 'format' => 'int64', 'description' => ''],
                                                        'TotalWaitTime' => ['type' => 'integer', 'format' => 'int64', 'description' => ''],
                                                        'CallsAgentHandled' => ['type' => 'integer', 'format' => 'int64', 'description' => ''],
                                                        'CallsServiceLevel30V2' => ['type' => 'integer', 'format' => 'int64', 'description' => ''],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'staticInfo' => [
                'substitutions' => ['CCC::2020-07-01::ListHistoricalSkillGroupReport'],
            ],
            'title' => '获取技能组概览数据列表',
            'summary' => '调用ListSkillgroupSummaryReportsSinceMidnight获取指定实例下按指定条件过滤后的技能组历史数据报表，统计的时间范围是从当天0时开始，到当前时间结束。该接口仅对特定用户开放，其他客户不建议调用。',
            'changeSet' => [
                ['createdAt' => '2024-06-06T07:19:09.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2024-05-28T06:54:07.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2024-05-17T08:45:04.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2024-05-15T02:47:00.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2024-04-24T12:54:21.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2022-06-15T03:10:11.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2022-06-06T09:08:50.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2022-03-09T09:23:25.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2022-02-28T02:23:24.000Z', 'description' => 'OpenAPI 下线'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '250', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListSkillGroupSummaryReportsSinceMidnight'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"2B36CEBC-6D11-5451-9E6B-C6D1927841C5\\",\\n  \\"Success\\": true,\\n  \\"PagedSkillGroupSummaryReport\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 3,\\n    \\"List\\": [\\n      {\\n        \\"Timestamp\\": \\"2018-09-13 00:00:00\\",\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"SkillGroupName\\": \\"测试技能组\\",\\n        \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n        \\"Overall\\": {\\n          \\"TotalLoggedInTime\\": 0,\\n          \\"TotalTalkTime\\": 0,\\n          \\"OccupancyRate\\": 0,\\n          \\"TotalWorkTime\\": 0,\\n          \\"MaxWorkTime\\": 0,\\n          \\"AverageWorkTime\\": 0,\\n          \\"AverageTalkTime\\": 0,\\n          \\"SatisfactionIndex\\": 0,\\n          \\"SatisfactionSurveysOffered\\": 0,\\n          \\"SatisfactionSurveysResponded\\": 0,\\n          \\"MaxReadyTime\\": 0,\\n          \\"AverageReadyTime\\": 0,\\n          \\"TotalBreakTime\\": 0,\\n          \\"TotalReadyTime\\": 0,\\n          \\"MaxTalkTime\\": 0,\\n          \\"TotalCalls\\": 0\\n        },\\n        \\"Inbound\\": {\\n          \\"AverageRingTime\\": 0,\\n          \\"CallsHandled\\": 0,\\n          \\"TotalWorkTime\\": 0,\\n          \\"MaxWorkTime\\": 0,\\n          \\"QueueMaxWaitTimeDuration\\": 0,\\n          \\"AverageWorkTime\\": 0,\\n          \\"SatisfactionIndex\\": 0,\\n          \\"AnsweredByAgentOfQueueWaitTimeDuration\\": 0,\\n          \\"TotalRingTime\\": 0,\\n          \\"InComingQueueOfQueueCount\\": 0,\\n          \\"MaxTalkTime\\": \\"0\\",\\n          \\"MaxRingTime\\": 0,\\n          \\"TotalTalkTime\\": 0,\\n          \\"CallsOffered\\": 0,\\n          \\"AbandonedInQueueOfQueueCount\\": 0,\\n          \\"OverFlowInQueueOfQueueCount\\": 0,\\n          \\"AnsweredByAgentOfQueueMaxWaitTimeDuration\\": 0,\\n          \\"ServiceLevel20\\": 0,\\n          \\"AverageTalkTime\\": 0,\\n          \\"AnsweredByAgentOfQueueCount\\": 0,\\n          \\"SatisfactionSurveysOffered\\": 0,\\n          \\"HandleRate\\": 0,\\n          \\"SatisfactionSurveysResponded\\": 0,\\n          \\"GiveUpByAgentOfQueueCount\\": 0,\\n          \\"QueueWaitTimeDuration\\": 0,\\n          \\"CallsServiceLevel20\\": 0,\\n          \\"CallsServiceLevel30\\": 0,\\n          \\"CallsServiceLevel10\\": 0,\\n          \\"CallsAttendedTransferOut\\": 0,\\n          \\"CallsBlindTransferOut\\": 0,\\n          \\"CallsQueuingTimeout\\": 0,\\n          \\"CallsTimeout\\": 0,\\n          \\"CallsQueuingCanceled\\": \\"\\",\\n          \\"CallsQueuingFailure\\": \\"\\",\\n          \\"CallsQueuingRerouted\\": \\"\\",\\n          \\"CallsAbandoned\\": 0,\\n          \\"CallsOverflow\\": \\"\\"\\n        },\\n        \\"Outbound\\": {\\n          \\"TotalTalkTime\\": 0,\\n          \\"MaxDialingTime\\": 0,\\n          \\"CallsDialed\\": 0,\\n          \\"CallsAnswered\\": 0,\\n          \\"AnswerRate\\": 0,\\n          \\"TotalWorkTime\\": 0,\\n          \\"MaxWorkTime\\": 0,\\n          \\"TotalDialingTime\\": 0,\\n          \\"AverageTalkTime\\": 0,\\n          \\"AverageWorkTime\\": 0,\\n          \\"SatisfactionIndex\\": 0,\\n          \\"SatisfactionSurveysOffered\\": 0,\\n          \\"SatisfactionSurveysResponded\\": 0,\\n          \\"MaxTalkTime\\": 0,\\n          \\"AverageDialingTime\\": 0,\\n          \\"CallsServiceLevel30\\": \\"0\\",\\n          \\"CallsOffered\\": 0,\\n          \\"CallsAbandoned\\": 0,\\n          \\"CallsQueuingTimeout\\": 0,\\n          \\"CallsQueuingOverflow\\": 0,\\n          \\"CallsQueuingFailed\\": 0,\\n          \\"CallsQueuingRerouted\\": 0,\\n          \\"CallsQueuingCancelled\\": 0,\\n          \\"CallsQueuingFailure\\": 0,\\n          \\"TotalWaitTime\\": 0,\\n          \\"CallsAgentHandled\\": 0,\\n          \\"CallsServiceLevel30V2\\": 0\\n        }\\n      }\\n    ]\\n  }\\n}","type":"json"}]',
        ],
        'ListSkillGroups' => [
            'summary' => '调用ListSkillGroups获取指定实例下的技能组列表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccPBOQGO'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'SearchPattern',
                    'in' => 'query',
                    'schema' => ['description' => '根据技能组名称或技能组展示名进行模糊匹配，非必填，默认为空，为空表示不过滤。', 'type' => 'string', 'required' => false, 'docRequired' => false, 'example' => '测试技能组'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '10'],
                ],
                [
                    'name' => 'MediaType',
                    'in' => 'query',
                    'schema' => ['description' => '媒体类型，默认是语音(Audio), 其他可选参数包括Chat和Video.', 'type' => 'string', 'required' => false, 'example' => 'Audio'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'List' => [
                                        'description' => '技能组列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'DisplayName' => ['description' => '技能组展示名。', 'type' => 'string', 'example' => '测试技能组'],
                                                'Description' => ['description' => '技能组的描述。', 'type' => 'string', 'example' => '云联络中心的测试技能组。'],
                                                'PhoneNumberCount' => ['description' => '技能组关联的号码数量。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                'SkillGroupId' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                'SkillGroupName' => ['description' => '技能组名称。', 'type' => 'string', 'example' => 'skillgroup'],
                                                'UserCount' => ['description' => '技能组关联的坐席数量。', 'type' => 'integer', 'format' => 'int32', 'example' => '2'],
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'MediaType' => ['description' => '媒体类型，默认是语音(AUDIO), 其他可选参数包括CHAT和VIDEO。', 'type' => 'string', 'example' => 'CHAT'],
                                            ],
                                            'description' => '',
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取技能组列表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-06T05:44:48.000Z', 'description' => '请求参数发生变更、响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '200', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListSkillGroups'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 1,\\n    \\"List\\": [\\n      {\\n        \\"DisplayName\\": \\"测试技能组\\",\\n        \\"Description\\": \\"云联络中心的测试技能组。\\",\\n        \\"PhoneNumberCount\\": 1,\\n        \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n        \\"SkillGroupName\\": \\"skillgroup\\",\\n        \\"UserCount\\": 2,\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"MediaType\\": \\"CHAT\\"\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <TotalCount>1</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <SkillGroupName>test</SkillGroupName>\\n        <Description>测试</Description>\\n        <PhoneNumberCount>1</PhoneNumberCount>\\n        <InstanceId>ccc-test</InstanceId>\\n        <UserCount>2</UserCount>\\n        <DisplayName>测试技能组</DisplayName>\\n        <SkillGroupId>test@ccc-test</SkillGroupId>\\n    </List>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListSkillLevelsOfUser' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'IsMember',
                    'in' => 'query',
                    'schema' => ['description' => '是否与传入的坐席关联，如果值为true，表示获取传入的坐席关联的技能组的技能等级列表，如果值为false，表示获取坐席可关联但未关联的技能组列表。默认值为true。', 'type' => 'boolean', 'required' => false, 'example' => 'true'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '10'],
                ],
                [
                    'name' => 'SearchPattern',
                    'in' => 'query',
                    'schema' => ['description' => '根据技能组名称或技能组展示名进行模糊匹配，非必填，默认为空，为空表示不过滤。', 'type' => 'string', 'required' => false, 'example' => 'skillgroup'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'List' => [
                                        'description' => '技能组等级列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'SkillLevel' => ['description' => '技能等级，取值范围1-10，数值越小，业务能力越强，单位时间内能处理更多的通话。', 'type' => 'string', 'example' => '5'],
                                                'SkillGroupId' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                'SkillGroupName' => ['description' => '技能组名称。', 'type' => 'string', 'example' => 'skillgroup'],
                                                'MediaType' => ['description' => '媒体类型，默认是语音(AUDIO), 其他可选参数包括CHAT和VIDEO。', 'type' => 'string', 'example' => 'VIDEO'],
                                            ],
                                            'description' => '',
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.UserId', 'errorMessage' => 'The user %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的用户。'],
                ],
            ],
            'title' => '获取坐席的技能组等级列表',
            'summary' => '获取指定实例下指定坐席关联的技能组的技能等级列表，也可以使用该接口查询坐席可关联但未关联的技能组列表。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-06T05:44:48.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListSkillLevelsOfUser'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 10,\\n    \\"List\\": [\\n      {\\n        \\"SkillLevel\\": \\"5\\",\\n        \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n        \\"SkillGroupName\\": \\"skillgroup\\",\\n        \\"MediaType\\": \\"VIDEO\\"\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <TotalCount>1</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <SkillLevel>5</SkillLevel>\\n        <SkillGroupName>测试技能组</SkillGroupName>\\n        <SkillGroupId>test@ccc-test</SkillGroupId>\\n    </List>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListSmsMetadata' => [
            'methods' => ['post', 'get'],
            'schemes' => ['https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'list',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeCode' => '251523',
                'abilityTreeNodes' => ['FEATUREcccBM6DRP'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '100'],
                ],
                [
                    'name' => 'ScenarioListJson',
                    'in' => 'query',
                    'schema' => ['description' => '场景类型。'."\n"
                        .'- SATISFACTION_SURVEY（满意度调查）'."\n"
                        .'- CONTACT_FLOW_NODE（IVR流程节点）'."\n"
                        .'- MISSED_CALL_NOTIFICATION（漏话提醒）'."\n"
                        .'- FLASH_SMS（阿里通信闪信通知）', 'type' => 'string', 'required' => false, 'example' => '["SATISFACTION_SURVEY","CONTACT_FLOW_NODE"]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '8707EB29-BAED-4302-B999-40BA61877437'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '页码。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '页大小。', 'type' => 'integer', 'format' => 'int32', 'example' => '100'],
                                    'TotalCount' => ['description' => '总记录数。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                                    'List' => [
                                        'description' => '短信配置列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '短信配置。',
                                            'type' => 'object',
                                            'properties' => [
                                                'SmsMetadataId' => ['description' => '短信配置ID。', 'type' => 'string', 'example' => '5ffc1c9a-4d3d-4019-*****-73255fb01d1c'],
                                                'TemplateCode' => ['description' => '模板CODE。', 'type' => 'string', 'example' => 'SMS_468xxxx298'],
                                                'Description' => ['description' => '配置描述。', 'type' => 'string', 'example' => '漏话短信配置'],
                                                'Scenario' => ['description' => '场景类型。', 'type' => 'string', 'example' => 'MISSED_CALL_NOTIFICATION'],
                                                'AliyunUid' => ['description' => '阿里云账号ID。', 'type' => 'integer', 'format' => 'int64', 'example' => '15772400000****'],
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'Name' => ['description' => '配置名称。', 'type' => 'string', 'example' => '漏话短信提醒'],
                                                'SignName' => ['description' => '短信签名名称。', 'type' => 'string', 'example' => '云呼叫中心'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => '该参数不能为null值。'],
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'staticInfo' => ['returnType' => 'synchronous'],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"8707EB29-BAED-4302-B999-40BA61877437\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 100,\\n    \\"TotalCount\\": 200,\\n    \\"List\\": [\\n      {\\n        \\"SmsMetadataId\\": \\"5ffc1c9a-4d3d-4019-*****-73255fb01d1c\\",\\n        \\"TemplateCode\\": \\"SMS_468xxxx298\\",\\n        \\"Description\\": \\"漏话短信配置\\",\\n        \\"Scenario\\": \\"MISSED_CALL_NOTIFICATION\\",\\n        \\"AliyunUid\\": 0,\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"Name\\": \\"漏话短信提醒\\",\\n        \\"SignName\\": \\"云呼叫中心\\"\\n      }\\n    ]\\n  }\\n}","type":"json"}]',
            'title' => '获取短信配置详情',
            'summary' => '使用ListSmsMetadata获取短信配置详情。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ListTicketTasks' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => ['operationType' => 'list'],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'TicketId',
                    'in' => 'query',
                    'schema' => ['description' => '工单ID。', 'type' => 'string', 'required' => false, 'example' => '5491d3b4-14ee-4341-b5f1-db2c78beddeb'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'ListTicketTasksResponse',
                        'description' => 'ListTicketTasksResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'array',
                                'items' => [
                                    'type' => 'object',
                                    'properties' => [
                                        'TaskName' => ['description' => '节点名称。', 'type' => 'string', 'example' => '节点1'],
                                        'Assignee' => ['description' => '处理人ID。', 'type' => 'string', 'example' => 'assignee@ccc-test'],
                                        'Comment' => ['description' => '处理意见。', 'type' => 'string', 'example' => '同意'],
                                        'StartTime' => ['description' => '开始时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '1620259200000'],
                                        'EndTime' => ['description' => '结束时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '1620269200000'],
                                        'AssigneeName' => ['description' => '处理人姓名。', 'type' => 'string', 'example' => 'assignee'],
                                        'TaskId' => ['description' => '节点ID。', 'type' => 'string', 'example' => 'eb039a4a6a5742c6b44ccff0c1fca745'],
                                        'TicketId' => ['description' => '工单ID。', 'type' => 'string', 'example' => '5491d3b4-14ee-4341-b5f1-db2c78beddeb'."\n"],
                                        'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                        'FileKeys' => [
                                            'description' => '文件列表。',
                                            'type' => 'array',
                                            'items' => ['description' => '文件。', 'type' => 'string', 'example' => '["ticket-file/xxx.png"]'],
                                        ],
                                        'FileUrls' => [
                                            'description' => '文件访问链接列表。',
                                            'type' => 'array',
                                            'items' => ['description' => '文件访问链接。', 'type' => 'string', 'example' => '["http://oss-cn-hangzhou.com/bucket/ticket-file/xxx.png"]'],
                                        ],
                                        'TaskDefinitionNodeId' => ['description' => '工单节点流程定义ID。', 'type' => 'string', 'example' => 'APPROVAL__6zu2QjAz'],
                                        'TaskDefinitionNodeType' => ['description' => '工单节点流程定义类型。', 'type' => 'string', 'example' => 'APPROVAL'],
                                        'Action' => ['description' => '节点处理动作。', 'type' => 'string', 'example' => 'CounterSignTask'],
                                    ],
                                    'description' => '',
                                ],
                            ],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE	'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": [\\n    {\\n      \\"TaskName\\": \\"节点1\\",\\n      \\"Assignee\\": \\"assignee@ccc-test\\",\\n      \\"Comment\\": \\"同意\\",\\n      \\"StartTime\\": 1620259200000,\\n      \\"EndTime\\": 1620269200000,\\n      \\"AssigneeName\\": \\"assignee\\",\\n      \\"TaskId\\": \\"eb039a4a6a5742c6b44ccff0c1fca745\\",\\n      \\"TicketId\\": \\"5491d3b4-14ee-4341-b5f1-db2c78beddeb\\\\n\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"FileKeys\\": [\\n        \\"[\\\\\\"ticket-file/xxx.png\\\\\\"]\\"\\n      ],\\n      \\"FileUrls\\": [\\n        \\"[\\\\\\"http://oss-cn-hangzhou.com/bucket/ticket-file/xxx.png\\\\\\"]\\"\\n      ],\\n      \\"TaskDefinitionNodeId\\": \\"APPROVAL__6zu2QjAz\\",\\n      \\"TaskDefinitionNodeType\\": \\"APPROVAL\\",\\n      \\"Action\\": \\"CounterSignTask\\"\\n    }\\n  ],\\n  \\"RequestId\\": \\"DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE\\\\t\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '获取工单节点信息',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ListTicketTemplates' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => ['operationType' => 'list'],
            'parameters' => [
                [
                    'name' => 'SearchPattern',
                    'in' => 'query',
                    'schema' => ['description' => '模板名称，模糊搜索。', 'type' => 'string', 'required' => false, 'example' => '模板1'],
                ],
                [
                    'name' => 'CategoryId',
                    'in' => 'query',
                    'schema' => ['description' => '工单类目ID。', 'type' => 'string', 'required' => false, 'example' => '43c2671b-********86d0-6bd187905cc8'],
                ],
                [
                    'name' => 'State',
                    'in' => 'query',
                    'schema' => ['description' => '模板状态。'."\n"
                        .'- Enabled（已上线）'."\n"
                        .'- Disabled（已下线）', 'type' => 'string', 'required' => false, 'example' => 'Enabled'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '100'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'ListTicketTemplatesResponse',
                        'description' => 'ListTicketTemplatesResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '25'],
                                    'PageNumber' => ['description' => '页码。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小。', 'type' => 'integer', 'format' => 'int32', 'example' => '100'],
                                    'List' => [
                                        'description' => '模板列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '模板。',
                                            'type' => 'object',
                                            'properties' => [
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'TemplateId' => ['description' => '模板ID。', 'type' => 'string', 'example' => 'b5c21219-3a1e-4bc0-92e7-da66e057d2f6'],
                                                'Name' => ['description' => '模板名称。', 'type' => 'string', 'example' => '测试模板'],
                                                'State' => ['description' => '状态。', 'type' => 'string', 'example' => 'Enabled'],
                                                'Editor' => ['description' => '编辑人。', 'type' => 'string', 'example' => 'creator@ccc-test'],
                                                'TicketFields' => [
                                                    'description' => '模板字段列表。',
                                                    'type' => 'array',
                                                    'items' => [
                                                        'description' => '字段。',
                                                        'type' => 'object',
                                                        'properties' => [
                                                            'DisplayName' => ['description' => '显示名称。', 'type' => 'string', 'example' => '姓名'."\n"],
                                                            'Description' => ['description' => '描述。', 'type' => 'string', 'example' => '姓名字段'],
                                                            'Name' => ['description' => '名称。', 'type' => 'string', 'example' => 'name'],
                                                            'DataType' => ['description' => '数据类型'."\n"
                                                                .'。', 'type' => 'string', 'example' => 'String'],
                                                            'Pattern' => ['description' => '正则表达式校验规则。', 'type' => 'string', 'example' => '^'],
                                                            'PatternErrorMessage' => ['description' => '正则表达式校验错误提示信息', 'type' => 'string', 'example' => '不是有效的email地址'."\n"],
                                                            'MinLength' => ['description' => '最小长度。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                            'MaxLength' => ['description' => '最大长度。', 'type' => 'integer', 'format' => 'int32', 'example' => '30'],
                                                            'Minimum' => ['description' => '数字最小值。', 'type' => 'number', 'format' => 'double', 'example' => '1'],
                                                            'Maximum' => ['description' => '数字最大值。', 'type' => 'number', 'format' => 'double', 'example' => '10'],
                                                            'Required' => ['description' => '是否必填。', 'type' => 'boolean', 'example' => 'false'],
                                                            'System' => ['description' => '是否是系统字段。', 'type' => 'boolean', 'example' => 'false'],
                                                            'Disabled' => ['description' => '是否被禁用。', 'type' => 'boolean', 'example' => 'false'],
                                                            'Array' => ['description' => '是否是数组。', 'type' => 'boolean', 'example' => 'false'],
                                                            'ReadOnly' => ['description' => '是否只读。', 'type' => 'boolean', 'example' => 'false'],
                                                            'EditorType' => ['description' => '编辑器类型。', 'type' => 'string', 'example' => 'textbox'],
                                                            'Attribute' => ['description' => '扩展属性。', 'type' => 'string', 'example' => '{}'],
                                                            'DisplayOrder' => ['description' => '列表展示顺序。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                            'CreatedTime' => ['description' => '创建时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '1715780670000'],
                                                            'UpdatedTime' => ['description' => '更新时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '1715780670000'],
                                                            'Creator' => ['description' => '创建者。', 'type' => 'string', 'example' => 'creator'],
                                                        ],
                                                    ],
                                                ],
                                                'ProcessDefinition' => ['description' => '流程信息（废弃）。', 'type' => 'string', 'example' => '无'],
                                                'UpdatedTime' => ['description' => '更新时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '1715780670000'],
                                                'CategoryId' => ['description' => '类⽬ID。', 'type' => 'string', 'example' => '43c2671b-*****-4223-86d0-6bd187905cc8'],
                                                'AppliedVersion' => ['description' => '当前正在工作的版本。', 'type' => 'string', 'example' => '0'],
                                                'LatestVersion' => ['description' => '草稿版本。', 'type' => 'string', 'example' => '1715780670000'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '8707EB29-BAED-4302-B999-40BA61877437'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": {\\n    \\"TotalCount\\": 25,\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 100,\\n    \\"List\\": [\\n      {\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"TemplateId\\": \\"b5c21219-3a1e-4bc0-92e7-da66e057d2f6\\",\\n        \\"Name\\": \\"测试模板\\",\\n        \\"State\\": \\"Enabled\\",\\n        \\"Editor\\": \\"creator@ccc-test\\",\\n        \\"TicketFields\\": [\\n          {\\n            \\"DisplayName\\": \\"姓名\\\\n\\",\\n            \\"Description\\": \\"姓名字段\\",\\n            \\"Name\\": \\"name\\",\\n            \\"DataType\\": \\"String\\",\\n            \\"Pattern\\": \\"^\\",\\n            \\"PatternErrorMessage\\": \\"不是有效的email地址\\\\n\\",\\n            \\"MinLength\\": 1,\\n            \\"MaxLength\\": 30,\\n            \\"Minimum\\": 1,\\n            \\"Maximum\\": 10,\\n            \\"Required\\": false,\\n            \\"System\\": false,\\n            \\"Disabled\\": false,\\n            \\"Array\\": false,\\n            \\"ReadOnly\\": false,\\n            \\"EditorType\\": \\"textbox\\",\\n            \\"Attribute\\": \\"{}\\",\\n            \\"DisplayOrder\\": 1,\\n            \\"CreatedTime\\": 1715780670000,\\n            \\"UpdatedTime\\": 1715780670000,\\n            \\"Creator\\": \\"creator\\"\\n          }\\n        ],\\n        \\"ProcessDefinition\\": \\"无\\",\\n        \\"UpdatedTime\\": 1715780670000,\\n        \\"CategoryId\\": \\"43c2671b-*****-4223-86d0-6bd187905cc8\\",\\n        \\"AppliedVersion\\": \\"0\\",\\n        \\"LatestVersion\\": \\"1715780670000\\"\\n      }\\n    ]\\n  },\\n  \\"RequestId\\": \\"8707EB29-BAED-4302-B999-40BA61877437\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '获取工单模板列表',
            'summary' => '使用ListTickerTemplate获取工单模板列表。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ListTickets' => [
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => ['operationType' => 'list'],
            'parameters' => [
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'example' => '10'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int64', 'required' => true, 'example' => '1'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'TicketId',
                    'in' => 'query',
                    'schema' => ['description' => '工单ID。', 'type' => 'string', 'required' => false, 'example' => '5491d3b4-14ee-4341-b5f1-db2c78beddeb'],
                ],
                [
                    'name' => 'Title',
                    'in' => 'query',
                    'schema' => ['description' => '工单标题。', 'type' => 'string', 'required' => false, 'example' => '标题'],
                ],
                [
                    'name' => 'State',
                    'in' => 'query',
                    'schema' => ['description' => '工单状态。', 'type' => 'string', 'required' => false, 'example' => 'Processing'],
                ],
                [
                    'name' => 'CategoryId',
                    'in' => 'query',
                    'schema' => ['description' => '工单类目ID。', 'type' => 'string', 'required' => false, 'example' => '43c2671b-****-4223-86d0-6bd187905cc8'],
                ],
                [
                    'name' => 'Creator',
                    'in' => 'query',
                    'schema' => ['description' => '创建者。', 'type' => 'string', 'required' => false, 'example' => 'creator@cccV2-kmz'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '开始时间，基于工单创建时间过滤。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1646841600000'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '结束时间，基于工单创建时间过滤。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1646928000000'],
                ],
                [
                    'name' => 'CustomerId',
                    'in' => 'query',
                    'schema' => ['description' => '客户ID，云联络中心客户资料ID。', 'type' => 'string', 'required' => false, 'example' => '51e155ce-3747-*****-b402-13c69597b920'],
                ],
                [
                    'name' => 'JobIdList',
                    'in' => 'query',
                    'schema' => ['description' => '话务ID列表。', 'type' => 'string', 'required' => false, 'example' => '["job-12******","job-23****"]'],
                ],
                [
                    'name' => 'Assignee',
                    'in' => 'query',
                    'schema' => ['description' => '处理者ID。', 'type' => 'string', 'required' => false, 'example' => 'assignee@cccV2-kmz'."\n"],
                ],
                [
                    'name' => 'AssigneeType',
                    'in' => 'query',
                    'schema' => ['description' => '处理者类型。', 'type' => 'string', 'required' => false, 'example' => 'Agent'],
                ],
                [
                    'name' => 'Participant',
                    'in' => 'query',
                    'schema' => ['description' => '参与人ID。', 'type' => 'string', 'required' => false, 'example' => 'participant@cccV2-kmz'."\n"],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '7BEEA660-A45A-45E3-98CC-AFC65E715C23'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int64', 'example' => '200'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int64', 'example' => '10'],
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int64', 'example' => '10'],
                                    'List' => [
                                        'description' => '工单列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '工单。',
                                            'type' => 'object',
                                            'properties' => [
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'TicketId' => ['description' => '工单ID。', 'type' => 'string', 'example' => 'feb83abd-9f08-49d2-9b56-41d1b66ca0ac'],
                                                'Title' => ['description' => '工单标题。', 'type' => 'string', 'example' => '标题'],
                                                'TemplateId' => ['description' => '模板ID。', 'type' => 'string', 'example' => 'c844a5f0-496c-4c5b-8a0c-dd27686e8ff6'],
                                                'TemplateVersion' => ['description' => '模板版本。', 'type' => 'string', 'example' => '0'],
                                                'CategoryId' => ['description' => '工单类目ID。', 'type' => 'string', 'example' => '43c2671b-*****-4223-86d0-6bd187905cc8'],
                                                'CategoryName' => ['description' => '工单类目名称。', 'type' => 'string', 'example' => '类目1'],
                                                'StartTime' => ['description' => '工单开始时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '1631440860000'],
                                                'EndTime' => ['description' => '工单结束时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '1631440860000'],
                                                'State' => ['description' => '状态。', 'type' => 'string', 'example' => 'Processing'],
                                                'CloseCode' => ['description' => '工单结束原因。', 'type' => 'string', 'example' => 'Completed'],
                                                'Assignee' => ['description' => '处理人ID。', 'type' => 'string', 'example' => 'assignee@ccc-test'],
                                                'Comment' => ['description' => '处理意见。', 'type' => 'string', 'example' => '无'],
                                                'AssigneeName' => ['description' => '处理人姓名。', 'type' => 'string', 'example' => 'Assignee'],
                                                'Creator' => ['description' => '创建人ID。', 'type' => 'string', 'example' => 'creator@ccc-test'."\n"],
                                                'CreatorName' => ['description' => '创建者名称。', 'type' => 'string', 'example' => 'Creator'],
                                                'Context' => ['description' => '工单表单信息。', 'type' => 'string', 'example' => '{"productName":"alynx"}'],
                                                'CreatedTime' => ['description' => '创建时间。', 'type' => 'string', 'example' => '1631440860000'],
                                                'UpdatedTime' => ['description' => '更新时间。', 'type' => 'string', 'example' => '1631440860000'],
                                                'CurrentTaskId' => ['description' => '当前节点ID。', 'type' => 'string', 'example' => '0707dab6-34a8-11ef-9823-161e3802b2d4'],
                                                'CurrentTaskName' => ['description' => '当前节点名称。', 'type' => 'string', 'example' => '节点1'],
                                                'CurrentTaskStartTime' => ['description' => '当前节点开始时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '1631440860000'],
                                                'CustomerId' => ['description' => '客户ID。', 'type' => 'string', 'example' => '51e155ce-*****1-b402-13c69597b920'],
                                                'JobId' => ['description' => '话务ID。', 'type' => 'string', 'example' => 'job-47150***150396416'],
                                                'Source' => ['description' => '工单来源。', 'type' => 'string', 'example' => 'CHAT'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"RequestId\\": \\"7BEEA660-A45A-45E3-98CC-AFC65E715C23\\",\\n  \\"Message\\": \\"无\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Data\\": {\\n    \\"TotalCount\\": 10,\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"List\\": [\\n      {\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"TicketId\\": \\"feb83abd-9f08-49d2-9b56-41d1b66ca0ac\\",\\n        \\"Title\\": \\"标题\\",\\n        \\"TemplateId\\": \\"c844a5f0-496c-4c5b-8a0c-dd27686e8ff6\\",\\n        \\"TemplateVersion\\": \\"0\\",\\n        \\"CategoryId\\": \\"43c2671b-*****-4223-86d0-6bd187905cc8\\",\\n        \\"CategoryName\\": \\"类目1\\",\\n        \\"StartTime\\": 1631440860000,\\n        \\"EndTime\\": 1631440860000,\\n        \\"State\\": \\"Processing\\",\\n        \\"CloseCode\\": \\"Completed\\",\\n        \\"Assignee\\": \\"assignee@ccc-test\\",\\n        \\"Comment\\": \\"无\\",\\n        \\"AssigneeName\\": \\"Assignee\\",\\n        \\"Creator\\": \\"creator@ccc-test\\\\n\\",\\n        \\"CreatorName\\": \\"Creator\\",\\n        \\"Context\\": \\"{\\\\\\"productName\\\\\\":\\\\\\"alynx\\\\\\"}\\",\\n        \\"CreatedTime\\": \\"1631440860000\\",\\n        \\"UpdatedTime\\": \\"1631440860000\\",\\n        \\"CurrentTaskId\\": \\"0707dab6-34a8-11ef-9823-161e3802b2d4\\",\\n        \\"CurrentTaskName\\": \\"节点1\\",\\n        \\"CurrentTaskStartTime\\": 1631440860000,\\n        \\"CustomerId\\": \\"51e155ce-*****1-b402-13c69597b920\\",\\n        \\"JobId\\": \\"job-47150***150396416\\",\\n        \\"Source\\": \\"CHAT\\"\\n      }\\n    ]\\n  },\\n  \\"Code\\": \\"OK\\"\\n}","type":"json"}]',
            'title' => '获取工单列表',
            'summary' => '使用ListTickets获取实例下工单列表。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ListUnassignedNumbers' => [
            'summary' => '调用ListUnassignedNumbers获取阿里云主账号下未分配到实例的号码列表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'SearchPattern',
                    'in' => 'query',
                    'schema' => ['description' => '根据号码进行模糊匹配，非必填，默认为空，为空表示不过滤。'."\n"
                        ."\n", 'type' => 'string', 'required' => false, 'docRequired' => false, 'example' => '0833'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'maximum' => '100', 'minimum' => '1', 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。'."\n"
                        ."\n", 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'maximum' => '100', 'minimum' => '1', 'example' => '10'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。'."\n"
                                ."\n", 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。'."\n"
                                ."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。'."\n"
                                ."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。'."\n"
                                ."\n", 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F	'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。'."\n"
                                        ."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总数。'."\n"
                                        ."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '3'],
                                    'List' => [
                                        'description' => '号码列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'Number' => ['description' => '号码。'."\n"
                                                    ."\n", 'type' => 'string', 'example' => '08330011****'],
                                                'City' => ['description' => '号码归属地市。'."\n"
                                                    ."\n", 'type' => 'string', 'example' => '乐山'],
                                                'Province' => ['description' => '号码归属地省。'."\n"
                                                    ."\n", 'type' => 'string', 'example' => '四川'],
                                            ],
                                            'description' => '',
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.ResourcePlatform', 'errorMessage' => 'An internal ResourcePlatform service error occurred. %s', 'description' => '内部ResourcePlatform服务错误。'],
                ],
            ],
            'title' => '获取未分配号码列表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2024-02-02T03:52:26.000Z', 'description' => '错误码发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListUnassignedNumbers'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\\\t\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 3,\\n    \\"List\\": [\\n      {\\n        \\"Number\\": \\"08330011****\\",\\n        \\"City\\": \\"乐山\\",\\n        \\"Province\\": \\"四川\\"\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F\\t</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <TotalCount>1</TotalCount>\\n    <PageSize>20</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <Usage>true</Usage>\\n        <Active>true</Active>\\n        <Number>083xxxx0011\\t</Number>\\n        <City>乐山</City>\\n        <Province>四川</Province>\\n    </List>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListUserLevelsOfSkillGroup' => [
            'summary' => '调用ListUserLevelsOfSkillGroup获取指定实例下指定技能组下属的坐席技能等级列表，也可以调用该接口反差可关联但未关联指定技能组的坐席列表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccPBOQGO'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'skillgroup@ccc-test'],
                ],
                [
                    'name' => 'IsMember',
                    'in' => 'query',
                    'schema' => ['description' => '是否与传入的技能组关联，如果值为true，表示获取SkillgroupId关联的坐席的技能等级列表，如果值为false，表示获取可关联但未关联SkillgroupId的坐席列表。默认值为true。', 'type' => 'boolean', 'required' => true, 'docRequired' => true, 'example' => 'true'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '10'],
                ],
                [
                    'name' => 'SearchPattern',
                    'in' => 'query',
                    'schema' => ['description' => '根据坐席登录名或坐席展示名进行模糊匹配，非必填，默认为空，为空表示不过滤。', 'type' => 'string', 'required' => false, 'example' => '测试坐席'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'List' => [
                                        'description' => '技能等级列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '技能等级信息。',
                                            'type' => 'object',
                                            'properties' => [
                                                'DisplayName' => ['description' => '坐席展示名。', 'type' => 'string', 'example' => '坐席小王'],
                                                'SkillLevel' => ['description' => '坐席技能等级。', 'type' => 'integer', 'format' => 'int32', 'example' => '5'],
                                                'LoginName' => ['description' => '坐席登录名。', 'type' => 'string', 'example' => 'agent'],
                                                'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                'SkillGroupId' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                'SkillGroupName' => ['description' => '技能组名称。', 'type' => 'string', 'example' => 'skillgroup'],
                                                'RoleName' => [
                                                    'description' => '角色名称。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['Agent' => '坐席', 'Admin' => '管理员', 'Manager' => '技能组组长'],
                                                    'example' => 'Admin',
                                                ],
                                                'RoleId' => ['description' => '角色ID，格式为：角色@实例ID。', 'type' => 'string', 'example' => 'Admin@ccc-test'],
                                                'RamId' => ['description' => '用户的RAM账号。', 'type' => 'string', 'example' => '28036411123456****'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s may not be null or empty.', 'description' => '该参数不能为null值或为空字符串。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.SkillGroupId', 'errorMessage' => 'The skill group ID %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的技能组ID。'],
                ],
            ],
            'title' => '获取技能组的坐席等级列表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListUserLevelsOfSkillGroup'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 1,\\n    \\"List\\": [\\n      {\\n        \\"DisplayName\\": \\"坐席小王\\",\\n        \\"SkillLevel\\": 5,\\n        \\"LoginName\\": \\"agent\\",\\n        \\"UserId\\": \\"agent@ccc-test\\",\\n        \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n        \\"SkillGroupName\\": \\"skillgroup\\",\\n        \\"RoleName\\": \\"Admin\\",\\n        \\"RoleId\\": \\"Admin@ccc-test\\",\\n        \\"RamId\\": \\"28036411123456****\\"\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <TotalCount>1</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <LoginName>user-test</LoginName>\\n        <RoleName>Admin</RoleName>\\n        <SkillLevel>5</SkillLevel>\\n        <SkillGroupName>Default</SkillGroupName>\\n        <UserId>user-test@ccc-test</UserId>\\n        <DisplayName>测试坐席</DisplayName>\\n        <SkillGroupId>skg-default@ccc-test</SkillGroupId>\\n        <RoleId>Admin@ccc-test</RoleId>\\n    </List>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListUsers' => [
            'summary' => '调用ListUsers获取指定实例下的坐席列表。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'SearchPattern',
                    'in' => 'query',
                    'schema' => ['description' => '根据坐席登录名或坐席展示名进行模糊匹配，非必填，默认为空，为空表示不过滤。', 'type' => 'string', 'required' => false, 'docRequired' => false, 'example' => 'agent'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '10'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID。', 'type' => 'string', 'required' => false, 'example' => 'ankedayaopin@zcwlwhkf'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总数。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'List' => [
                                        'description' => '坐席列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '坐席信息。',
                                            'type' => 'object',
                                            'properties' => [
                                                'DisplayName' => ['description' => '坐席展示名。', 'type' => 'string', 'example' => '坐席小王'],
                                                'LoginName' => ['description' => '坐席登录名。', 'type' => 'string', 'example' => 'agent'],
                                                'Email' => ['description' => '邮箱。', 'type' => 'string', 'example' => 'username@example.com'],
                                                'WorkMode' => [
                                                    'description' => '工作模式。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                    'example' => 'ON_SITE',
                                                ],
                                                'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1382114****'],
                                                'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                'DisplayId' => ['description' => '坐席的工号。', 'type' => 'string', 'example' => '1001'],
                                                'RoleName' => [
                                                    'description' => '角色名称。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['Mannager' => '技能组组长', 'Agent' => '坐席', 'Admin' => '管理员'],
                                                    'example' => 'Admin',
                                                ],
                                                'RoleId' => ['description' => '角色ID，格式为：角色@实例ID。', 'type' => 'string', 'example' => 'Admin@ccc-test'],
                                                'PrimaryAccount' => ['description' => '坐席映射的RAM账户是否为RAM主账号。', 'type' => 'boolean', 'example' => '已弃用，请使用Primary代替此参数。', 'default' => '已弃用，请使用Primary代替此参数'],
                                                'PersonalOutboundNumberList' => [
                                                    'description' => '坐席个人外呼号码列表。',
                                                    'type' => 'array',
                                                    'items' => [
                                                        'description' => '号码信息。',
                                                        'type' => 'object',
                                                        'properties' => [
                                                            'Number' => ['description' => '号码。', 'type' => 'string', 'example' => '0830011****'],
                                                            'Active' => ['description' => '是否可用。', 'type' => 'boolean', 'example' => 'true'],
                                                            'City' => ['description' => '号码归属地市。', 'type' => 'string', 'example' => '乐山'],
                                                            'Usage' => [
                                                                'description' => '号码用途。',
                                                                'type' => 'string',
                                                                'enumValueTitles' => ['Outbound' => '呼出', 'Inbound' => '呼入', 'Bidirection' => '呼入及呼出'],
                                                                'example' => 'Bidirection',
                                                            ],
                                                            'Province' => ['description' => '号码归属地省。', 'type' => 'string', 'example' => '四川'],
                                                        ],
                                                    ],
                                                ],
                                                'SkillLevelList' => [
                                                    'description' => '坐席关联的技能组等级列表。',
                                                    'type' => 'array',
                                                    'items' => [
                                                        'description' => '技能组等级信息。',
                                                        'type' => 'object',
                                                        'properties' => [
                                                            'SkillLevel' => ['description' => '技能等级。', 'type' => 'integer', 'format' => 'int32', 'example' => '5'],
                                                            'SkillGroupId' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                            'SkillGroupName' => ['description' => '技能组名称。', 'type' => 'string', 'example' => 'skillgroup'],
                                                        ],
                                                    ],
                                                ],
                                                'RamId' => ['description' => '坐席关联的RAM账号的UID。', 'type' => 'integer', 'format' => 'int64', 'example' => '21234502254620****'],
                                                'Extension' => ['description' => '座机分机号。', 'type' => 'string', 'example' => '8031****'],
                                                'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                                'DeviceExt' => ['description' => 'SIP话机分机号，如果座席注册了SIP话机，则此参数为SIP话机设备的分机号。', 'type' => 'string', 'example' => '8033****'],
                                                'DeviceState' => [
                                                    'description' => 'SIP话机设备的状态，如果未注册SIP话机，则状态为UNREGISTERED（未注册），如过SIP话机注册过但是不在线，则状态为OFFLINE（离线），如果SIP话机注册过并且在线则为ONLINE（在线）。',
                                                    'type' => 'string',
                                                    'enumValueTitles' => ['UNREGISTERED' => '未注册', 'OFFLINE' => '离线', 'ONLINE' => '在线'],
                                                    'example' => 'OFFLINE',
                                                ],
                                                'Primary' => ['description' => '坐席映射的RAM账户是否为RAM主账号。', 'type' => 'boolean'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                            'Params' => [
                                'description' => '响应参数。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取坐席列表',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-22T01:05:26.000Z', 'description' => '请求参数发生变更、响应参数发生变更'],
                ['createdAt' => '2022-01-19T00:08:15.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListUsers'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 1,\\n    \\"List\\": [\\n      {\\n        \\"DisplayName\\": \\"坐席小王\\",\\n        \\"LoginName\\": \\"agent\\",\\n        \\"Email\\": \\"username@example.com\\",\\n        \\"WorkMode\\": \\"ON_SITE\\",\\n        \\"Mobile\\": \\"1382114****\\",\\n        \\"UserId\\": \\"agent@ccc-test\\",\\n        \\"DisplayId\\": \\"1001\\",\\n        \\"RoleName\\": \\"Admin\\",\\n        \\"RoleId\\": \\"Admin@ccc-test\\",\\n        \\"PrimaryAccount\\": true,\\n        \\"PersonalOutboundNumberList\\": [\\n          {\\n            \\"Number\\": \\"0830011****\\",\\n            \\"Active\\": true,\\n            \\"City\\": \\"乐山\\",\\n            \\"Usage\\": \\"Bidirection\\",\\n            \\"Province\\": \\"四川\\"\\n          }\\n        ],\\n        \\"SkillLevelList\\": [\\n          {\\n            \\"SkillLevel\\": 5,\\n            \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n            \\"SkillGroupName\\": \\"skillgroup\\"\\n          }\\n        ],\\n        \\"RamId\\": 0,\\n        \\"Extension\\": \\"8031****\\",\\n        \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n        \\"DeviceExt\\": \\"8033****\\",\\n        \\"DeviceState\\": \\"OFFLINE\\",\\n        \\"Primary\\": true\\n      }\\n    ]\\n  },\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <TotalCount>1</TotalCount>\\n    <PageSize>10</PageSize>\\n    <PageNumber>1</PageNumber>\\n    <List>\\n        <LoginName>user-test</LoginName>\\n        <Email>1886666****@163.com</Email>\\n        <DeviceId>Yealink SIP-T23G 44.84.203.6</DeviceId>\\n        <PrimaryAccount>false</PrimaryAccount>\\n        <RamId>2022546208793</RamId>\\n        <DisplayId>1001</DisplayId>\\n        <RoleId>Admin@ccc-test</RoleId>\\n        <Mobile>1382114****</Mobile>\\n        <Extension>80xxxx31</Extension>\\n        <DeviceState>OFFLINE</DeviceState>\\n        <RoleName>Admin</RoleName>\\n        <UserId>user-test@ccc-test</UserId>\\n        <DisplayName>测试用户</DisplayName>\\n        <DeviceExt>80xxxx33</DeviceExt>\\n        <WorkMode>ON_SITE</WorkMode>\\n        <PersonalOutboundNumberList>\\n            <Usage>Bidirection</Usage>\\n            <Active>true</Active>\\n            <Number>083xxxx0011</Number>\\n            <City>乐山</City>\\n            <Province>四川</Province>\\n        </PersonalOutboundNumberList>\\n        <SkillLevelList>\\n            <SkillGroupName>skg-test</SkillGroupName>\\n            <SkillLevel>5</SkillLevel>\\n            <SkillGroupId>skg-test@ccc-test</SkillGroupId>\\n        </SkillLevelList>\\n    </List>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ListVisitorChatMessages' => [
            'summary' => '使用ListVisitorChatMessages获取访客聊天记录。',
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => ['operationType' => 'none', 'riskType' => 'none', 'chargeType' => 'free'],
            'parameters' => [
                [
                    'name' => 'SortOrder',
                    'in' => 'query',
                    'schema' => ['description' => '排序方式，默认为降序。'."\n"
                        ."\n"
                        .'枚举值：'."\n"
                        ."\n"
                        .'ASC：升序。'."\n"
                        ."\n"
                        .'DESC：降序。', 'type' => 'string', 'required' => false, 'example' => 'DESC'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '云联络中心实例。', 'type' => 'string', 'required' => false, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'VisitorId',
                    'in' => 'query',
                    'schema' => ['description' => '访客ID。', 'type' => 'string', 'required' => false, 'example' => 'fcd020fe-****-1a272a174a7d'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '开始时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1647325450000'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '结束时间，格式为Unix时间戳，单位毫秒。', 'type' => 'string', 'required' => false, 'example' => '1650316799000'],
                ],
                [
                    'name' => 'NextPageToken',
                    'in' => 'query',
                    'schema' => ['description' => '下一页标识。第一次请求无需传入，服务会返回，第二次请求传入即可。', 'type' => 'string', 'required' => false, 'example' => '1737193352340::7463707254.EAUNIT'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页每页数据集大小。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '100'],
                ],
                [
                    'name' => 'AccessToken',
                    'in' => 'query',
                    'schema' => ['description' => '网络业务渠道Token。', 'type' => 'string', 'required' => false, 'example' => '9XYGTGWtq2wXzVikKuip_zeVGl6O4VJ-l-*-*-JPofhap4P7fAevuE='],
                ],
                [
                    'name' => 'AccessChannelId',
                    'in' => 'query',
                    'schema' => ['description' => '网络业务渠道ID。', 'type' => 'string', 'required' => false, 'example' => 'cf584733-***-***-9699-cb77aa3b7aa6'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => 'Schema of Response',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['title' => 'Id of the request', 'description' => 'Id of the request', 'type' => 'string', 'example' => '8707EB29-BAED-4302-B999-40BA61877437'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'NextPageToken' => ['description' => '下一页标识。', 'type' => 'string', 'example' => '1737193352340::7463707254.EAUNIT'."\n"],
                                    'Messages' => [
                                        'description' => '消息列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '消息。',
                                            'type' => 'object',
                                            'properties' => [
                                                'JobId' => ['description' => '话务ID。', 'type' => 'string', 'example' => 'chat-65382141036853491'],
                                                'SenderId' => ['description' => '消息发送用户ID。', 'type' => 'string', 'example' => 'fcd020fe-****-1a272a174a7d'."\n"],
                                                'SenderType' => ['description' => '发送方类型。'."\n"
                                                    ."\n"
                                                    .'枚举值'."\n"
                                                    .'- **ADMIN**：系统'."\n"
                                                    .'- **CUSTOMER**：访客'."\n"
                                                    .'- **AGENT**：坐席', 'type' => 'string', 'example' => 'CUSTOMER'],
                                                'Timestamp' => ['description' => '时间戳。', 'type' => 'integer', 'format' => 'int64', 'example' => '1696126980371'],
                                                'Content' => ['description' => '消息内容。', 'type' => 'string', 'example' => '{"variables":{},"text":"Hi，我是小云~ 很高兴遇见你！","contentType":"Text"}'],
                                                'SenderName' => ['description' => '发送者名称。', 'type' => 'string', 'example' => '访客1'],
                                                'SenderAvatarUrl' => ['description' => '发送者头像地址。', 'type' => 'string', 'example' => 'http://xxxxx.com/avatar.png'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                403 => [
                    ['errorCode' => 'Permission.Unauthorized', 'errorMessage' => 'You are not authorized to perform this action. %s privileges are required.', 'description' => '您无权执行此操作。 必须具有指定权限。'],
                ],
            ],
            'staticInfo' => ['returnType' => 'synchronous'],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"RequestId\\": \\"8707EB29-BAED-4302-B999-40BA61877437\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"Code\\": \\"OK\\",\\n  \\"Data\\": {\\n    \\"NextPageToken\\": \\"1737193352340::7463707254.EAUNIT\\\\n\\",\\n    \\"Messages\\": [\\n      {\\n        \\"JobId\\": \\"chat-65382141036853491\\",\\n        \\"SenderId\\": \\"fcd020fe-****-1a272a174a7d\\\\n\\",\\n        \\"SenderType\\": \\"CUSTOMER\\",\\n        \\"Timestamp\\": 1696126980371,\\n        \\"Content\\": \\"{\\\\\\"variables\\\\\\":{},\\\\\\"text\\\\\\":\\\\\\"Hi，我是小云~ 很高兴遇见你！\\\\\\",\\\\\\"contentType\\\\\\":\\\\\\"Text\\\\\\"}\\",\\n        \\"SenderName\\": \\"访客1\\",\\n        \\"SenderAvatarUrl\\": \\"http://xxxxx.com/avatar.png\\"\\n      }\\n    ]\\n  }\\n}","type":"json"}]',
            'title' => '获取访客聊天记录',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ListVoicemails' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc0NRNJB'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '云联络中心实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'PageNumber',
                    'in' => 'query',
                    'schema' => ['description' => '分页序号，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '1'],
                ],
                [
                    'name' => 'PageSize',
                    'in' => 'query',
                    'schema' => ['description' => '分页大小，范围1-100。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'example' => '10'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '获取的历史数据的起始时间，默认为当天的0时，时间戳为毫秒级。（必填）', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1532448000000'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '获取的历史数据的终止时间，默认为当前时间，时间戳为毫秒级。（必填）', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '1532707199000'],
                ],
                [
                    'name' => 'ContactId',
                    'in' => 'query',
                    'schema' => ['description' => '通过指定的contactId来查询某一通电话的记录，contactId可以通过软电话SDK发生通话时获取到。如果传入该参数，则自动忽略其他查询参数。', 'type' => 'string', 'required' => false, 'example' => 'job-125152394144124921'],
                ],
                [
                    'name' => 'Caller',
                    'in' => 'query',
                    'schema' => ['description' => '主叫号码。'."\n"
                        ."\n", 'type' => 'string', 'required' => false, 'example' => '073xxxx7539'],
                ],
                [
                    'name' => 'Name',
                    'in' => 'query',
                    'schema' => ['description' => '语音信箱名称。', 'type' => 'string', 'deprecated' => true, 'required' => false, 'example' => 'voicemail-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'description' => '返回数据。',
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'PageNumber' => ['description' => '分页序号。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                    'PageSize' => ['description' => '分页大小。', 'type' => 'integer', 'format' => 'int32', 'example' => '10'],
                                    'TotalCount' => ['description' => '总条目数，只有PageNumber为1才会返回，其他都是0。', 'type' => 'integer', 'format' => 'int32', 'example' => '11'],
                                    'List' => [
                                        'description' => '语音信箱记录列表。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '语音信箱记录。',
                                            'type' => 'object',
                                            'properties' => [
                                                'CdrStartTime' => ['description' => '话务开始时间。', 'type' => 'integer', 'format' => 'int64', 'example' => '1532448000000，已废弃，请使用StartTime。'],
                                                'Caller' => ['description' => '主叫号码。', 'type' => 'string', 'example' => '073xxxx7539'],
                                                'ContactId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-125152394144124921'],
                                                'RecordingDuration' => ['description' => '留言时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '10，已废弃，请使用Duration'],
                                                'InstanceId' => ['description' => '云联络中心实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'Name' => ['description' => '语音信箱名称。', 'type' => 'string', 'example' => 'voicemail-test'],
                                                'Callee' => ['description' => '被叫号码。', 'type' => 'string', 'example' => '0533128****'],
                                                'StartTime' => ['description' => '语音信箱开始时间。', 'type' => 'string', 'example' => '1631440860000'],
                                                'Duration' => ['description' => '留言时长，单位秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '16'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '获取语音信箱列表',
            'summary' => '调用ListVoicemails获取指定实例下语音信箱列表。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '10', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListVoicemails'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Data\\": {\\n    \\"PageNumber\\": 1,\\n    \\"PageSize\\": 10,\\n    \\"TotalCount\\": 11,\\n    \\"List\\": [\\n      {\\n        \\"CdrStartTime\\": 0,\\n        \\"Caller\\": \\"073xxxx7539\\",\\n        \\"ContactId\\": \\"job-125152394144124921\\",\\n        \\"RecordingDuration\\": 0,\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"Name\\": \\"voicemail-test\\",\\n        \\"Callee\\": \\"0533128****\\",\\n        \\"StartTime\\": \\"1631440860000\\",\\n        \\"Duration\\": 16\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<ListVoicemailsResponse>\\n    <Code>OK</Code>\\n    <HttpStatusCode>200</HttpStatusCode>\\n    <Message>无</Message>\\n    <RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n    <Data>\\n        <PageNumber>1</PageNumber>\\n        <PageSize>10</PageSize>\\n        <TotalCount>11</TotalCount>\\n        <List>\\n            <CdrStartTime>1532448000000</CdrStartTime>\\n            <Caller>073xxxx7539</Caller>\\n            <ContactId>job-125152394144124921</ContactId>\\n            <RecordingDuration>10</RecordingDuration>\\n            <InstanceId>ccc-test</InstanceId>\\n            <Name>voicemail-test</Name>\\n        </List>\\n    </Data>\\n</ListVoicemailsResponse>","errorExample":""}]',
        ],
        'ListWaitingChats' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => ['operationType' => 'list', 'riskType' => 'none', 'chargeType' => 'free'],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'SkillGroupIdList',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID列表。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '["skillgroup1@ccc-test", "skillgroup2@ccc-test"]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '03C67DAD-EB26-41D8-949D-9B0C470FB716'],
                            'Data' => [
                                'description' => '返回数据。',
                                'type' => 'array',
                                'items' => [
                                    'description' => '会话信息。',
                                    'type' => 'object',
                                    'properties' => [
                                        'ChatConversationId' => ['description' => '聊天会话ID。', 'type' => 'string', 'example' => '$23086709$EAUNIT'],
                                        'BeingAssigned' => ['description' => '会话是否已分配坐席。', 'type' => 'boolean', 'example' => 'false'],
                                        'JobId' => ['description' => '话务ID。', 'type' => 'string', 'example' => 'chat-434537064047960064'],
                                        'EnqueueTime' => ['description' => '进入队列时刻，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1718868572094'],
                                        'AccessChannelId' => ['description' => '网络业务渠道ID。', 'type' => 'string', 'example' => '843073c2-*****-49fb-a616-738ddddfebdc'],
                                        'AccessChannelType' => ['description' => '网络业务渠道类型。', 'type' => 'string', 'example' => 'Web'],
                                        'UserList' => [
                                            'description' => '用户列表。',
                                            'type' => 'array',
                                            'items' => [
                                                'description' => '用户。',
                                                'type' => 'object',
                                                'properties' => [
                                                    'UserName' => ['description' => '用户姓名。', 'type' => 'string', 'example' => '访客-1c***'],
                                                    'UserId' => ['description' => '用户ID。', 'type' => 'string', 'example' => 'c361765f-******-4e07-b81c-4b5d9183fac6'."\n"],
                                                    'UserType' => ['description' => '用户类型。', 'type' => 'string', 'example' => 'CUSTOMER'],
                                                    'AvatarUrl' => ['description' => '头像链接。', 'type' => 'string', 'example' => '无'],
                                                ],
                                            ],
                                        ],
                                        'Messages' => [
                                            'description' => '消息列表。',
                                            'type' => 'array',
                                            'items' => [
                                                'type' => 'object',
                                                'properties' => [
                                                    'SenderId' => ['description' => '消息发送用户ID。', 'type' => 'string', 'example' => 'c361765f-******-4e07-b81c-4b5d9183fac6'],
                                                    'Content' => ['description' => '内容信息。', 'type' => 'string', 'example' => '测试消息'],
                                                    'SenderType' => ['description' => '发送方类型。取值：'."\n"
                                                        .'- **CUSTOMER**：访客'."\n"
                                                        .'- **AGENT**：坐席', 'type' => 'string', 'example' => '{"variables":{},"text":"<p>这种的名片选单面还是双面</p>"}'],
                                                ],
                                                'description' => '',
                                            ],
                                        ],
                                        'SkillGroupId' => ['description' => '技能组信息。', 'type' => 'string', 'example' => 'skill@ccc-test'],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => '该参数不能为null值。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"03C67DAD-EB26-41D8-949D-9B0C470FB716\\",\\n  \\"Data\\": [\\n    {\\n      \\"ChatConversationId\\": \\"$23086709$EAUNIT\\",\\n      \\"BeingAssigned\\": false,\\n      \\"JobId\\": \\"chat-434537064047960064\\",\\n      \\"EnqueueTime\\": 1718868572094,\\n      \\"AccessChannelId\\": \\"843073c2-*****-49fb-a616-738ddddfebdc\\",\\n      \\"AccessChannelType\\": \\"Web\\",\\n      \\"UserList\\": [\\n        {\\n          \\"UserName\\": \\"访客-1c***\\",\\n          \\"UserId\\": \\"c361765f-******-4e07-b81c-4b5d9183fac6\\\\n\\",\\n          \\"UserType\\": \\"CUSTOMER\\",\\n          \\"AvatarUrl\\": \\"无\\"\\n        }\\n      ],\\n      \\"Messages\\": [\\n        {\\n          \\"SenderId\\": \\"c361765f-******-4e07-b81c-4b5d9183fac6\\",\\n          \\"Content\\": \\"测试消息\\",\\n          \\"SenderType\\": \\"{\\\\\\"variables\\\\\\":{},\\\\\\"text\\\\\\":\\\\\\"<p>这种的名片选单面还是双面</p>\\\\\\"}\\"\\n        }\\n      ],\\n      \\"SkillGroupId\\": \\"skill@ccc-test\\"\\n    }\\n  ]\\n}","type":"json"}]',
            'title' => '获取队列中的聊天',
            'summary' => '坐席通过ListWaitingChats获取队列中等待分配或认领的聊天。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'MakeCall' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeCode' => '50581',
                'abilityTreeNodes' => ['FEATUREcccIPHVDY'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。'."\n", 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '发起外呼的坐席ID，非必填，不填默认使用当前RAM账号映射的坐席。', 'type' => 'string', 'required' => false, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '设备ID，无意义，可以随便填写。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'device'],
                ],
                [
                    'name' => 'Caller',
                    'in' => 'query',
                    'schema' => ['description' => '主叫号码，如果是内部呼叫，这此参数无效，如果是外部呼叫，此参数为当前坐席可用的外呼号码，需要确保该号码可外呼且坐席对该号码有使用权，使用权通过两种途径获得，一是将号码绑定到当前坐席签入的技能组上，二是将号码设置为坐席的个人外呼号码。', 'type' => 'string', 'required' => false, 'example' => '010989****'],
                ],
                [
                    'name' => 'Callee',
                    'in' => 'query',
                    'schema' => ['description' => '被叫号码，如果是内部呼叫，该字段填写目标坐席的分机号，如果是外呼呼叫，填写客户的电话号码。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '1318888****'],
                ],
                [
                    'name' => 'TimeoutSeconds',
                    'in' => 'query',
                    'schema' => ['description' => '超时时间，呼叫在经过该参数指定的时间仍然未接通的情况下，则主动挂断，取值范围30-300，单位秒。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '300', 'minimum' => '30', 'example' => '30'],
                ],
                [
                    'name' => 'Tags',
                    'in' => 'query',
                    'schema' => ['description' => '随路数据，客户无需关心。', 'type' => 'string', 'required' => false, 'example' => 'tags'],
                ],
                [
                    'name' => 'MaskedCallee',
                    'in' => 'query',
                    'schema' => ['description' => '脱敏后的被叫号码，如果该字段不为空，表示需要对被叫号码脱敏，脱敏规则由客户自行定义，只需将脱敏后的被叫号码填入即可，使用脱敏被叫会导致某些场景下看到的是脱敏后的被叫号码，无法查看真实被叫号码。', 'type' => 'string', 'required' => false, 'example' => '131****8888'],
                ],
                [
                    'name' => 'MediaType',
                    'in' => 'query',
                    'schema' => ['description' => '媒体类型，默认是语音(AUDIO), 其他可选参数包括VIDEO。', 'type' => 'string', 'required' => false, 'example' => 'AUDIO'],
                ],
                [
                    'name' => 'FlashSmsVariables',
                    'in' => 'query',
                    'schema' => ['description' => '闪信配置', 'type' => 'string', 'required' => false, 'example' => '{\\"applicationId\\":\\"6bd18325-ea7f-4881-8902-4d06283d3b3b\\",\\"templateId\\":\\"1722217249064\\"}'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。'."\n", 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。'."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。'."\n", 'type' => 'string', 'example' => '26A34338-5CD9-4C95-A7A6-5BDCE76C6B94'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。'."\n",
                                'type' => 'object',
                                'properties' => [
                                    'ContextId' => ['description' => '系统自增ID，客户无需关心。', 'type' => 'integer', 'format' => 'int64', 'example' => '123456'],
                                    'CallContext' => [
                                        'description' => '话务上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'CallType' => [
                                                'description' => '通话类型。',
                                                'type' => 'string',
                                                'enumValueTitles' => [
                                                    'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                    'COACH' => '辅导',
                                                ],
                                                'example' => 'OUTBOUND',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6570007401392****'],
                                            'CallVariables' => ['description' => '随路数据。通过SIP信令传递的自定义数据。', 'type' => 'string', 'example' => 'a=b;c=d'],
                                            'ChannelContexts' => [
                                                'description' => '话务通道列表。',
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '话务通道。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'ReleaseInitiator' => ['description' => '话务通道的挂断方，表示该话务通道是谁首先发起的挂断。', 'type' => 'string', 'example' => '无'],
                                                        'ChannelState' => [
                                                            'description' => '话务通道的状态。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['CREATED' => '已创建', 'ANSWERED' => '已接通', 'RELEASED' => '已挂断', 'RETIRED' => '已失效', 'EARLY_MEDIA' => '早媒体阶段', 'NONE' => '初始状态', 'RINGING' => '振铃中'],
                                                            'example' => 'NONE',
                                                        ],
                                                        'Destination' => ['description' => '话务通道的被叫方。', 'type' => 'string', 'example' => '8001****'],
                                                        'UserId' => ['description' => '话务通道关联的坐席ID，如果是客户的话务通道，该字段为空。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                        'ChannelFlags' => [
                                                            'description' => '话务通道标志。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['COACHING' => '辅导中', 'MONITORING' => '监听中', 'MONITORED' => '被监听', 'COACHED' => '被辅导', 'HOLD' => '保持', 'MUTED' => '静音'],
                                                            'example' => 'MONITORING',
                                                        ],
                                                        'Timestamp' => ['description' => '话务通道最近一次状态变化的时间戳，格式是Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609225718295'],
                                                        'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '无'],
                                                        'CallType' => [
                                                            'description' => '话务通道的通话类型。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => [
                                                                'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                                'COACH' => '辅导',
                                                            ],
                                                            'example' => 'OUTBOUND',
                                                        ],
                                                        'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6570007401392****'],
                                                        'ChannelId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => 'ch:user:1390501****->8032****:1609138902226:job-653821410368****'],
                                                        'Originator' => ['description' => '话务通道的主叫方。', 'type' => 'string', 'example' => '1318888****'],
                                                        'UserExtension' => ['description' => '话务通道关联的坐席的分机号。', 'type' => 'string', 'example' => '8001****'],
                                                        'MediaType' => ['description' => '媒体类型，默认是语音(AUDIO), 其他可选参数包括VIDEO。', 'type' => 'string', 'example' => 'Audio'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'UserContext' => [
                                        'description' => '坐席上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8001****'],
                                            'WorkMode' => [
                                                'description' => '工作模式。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                'example' => 'ON_SITE',
                                            ],
                                            'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6570007401392****'],
                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                            'BreakCode' => [
                                                'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                                'example' => 'Warm-up',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            'UserState' => [
                                                'description' => '座席状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                                'example' => 'READY',
                                            ],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '坐席签入的技能组ID列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'UserBusy', 'errorMessage' => 'The user %s you called was busy. Please try again later.', 'description' => '您呼叫的用户正忙，请稍后再试。'],
                    ['errorCode' => 'InvalidOperation.ChannelState', 'errorMessage' => 'The operation is not allowed. Channel stats (%s) does not meet expectations (%s).', 'description' => ''],
                    ['errorCode' => 'InvalidOperation.UserState', 'errorMessage' => 'The operation is not allowed. User state (%s) does not meet expectations (%s).', 'description' => '非法操作，用户状态不符合预期。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.UserId', 'errorMessage' => 'The user %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的用户。'],
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.Extension', 'errorMessage' => 'No available extension number exists.', 'description' => '没有可分配的分机号。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.CTI', 'errorMessage' => 'An internal CTI service error occurred. %s', 'description' => '内部CTI服务错误。'],
                ],
            ],
            'staticInfo' => ['returnType' => 'synchronous'],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"26A34338-5CD9-4C95-A7A6-5BDCE76C6B94\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"ContextId\\": 123456,\\n    \\"CallContext\\": {\\n      \\"CallType\\": \\"OUTBOUND\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"JobId\\": \\"job-6570007401392****\\",\\n      \\"CallVariables\\": \\"a=b;c=d\\",\\n      \\"ChannelContexts\\": [\\n        {\\n          \\"ReleaseInitiator\\": \\"无\\",\\n          \\"ChannelState\\": \\"NONE\\",\\n          \\"Destination\\": \\"8001****\\",\\n          \\"UserId\\": \\"agent@ccc-test\\",\\n          \\"ChannelFlags\\": \\"MONITORING\\",\\n          \\"Timestamp\\": 1609225718295,\\n          \\"ReleaseReason\\": \\"无\\",\\n          \\"CallType\\": \\"OUTBOUND\\",\\n          \\"JobId\\": \\"job-6570007401392****\\",\\n          \\"ChannelId\\": \\"ch:user:1390501****->8032****:1609138902226:job-653821410368****\\",\\n          \\"Originator\\": \\"1318888****\\",\\n          \\"UserExtension\\": \\"8001****\\",\\n          \\"MediaType\\": \\"Audio\\"\\n        }\\n      ]\\n    },\\n    \\"UserContext\\": {\\n      \\"Extension\\": \\"8001****\\",\\n      \\"WorkMode\\": \\"ON_SITE\\",\\n      \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n      \\"JobId\\": \\"job-6570007401392****\\",\\n      \\"UserId\\": \\"agent@ccc-test\\",\\n      \\"BreakCode\\": \\"Warm-up\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"OutboundScenario\\": false,\\n      \\"UserState\\": \\"READY\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skillgroup1@ccc-test\\"\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>26A34338-5CD9-4C95-A7A6-5BDCE76C6B94</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <ContextId>123456</ContextId>\\n    <CallContext>\\n        <InstanceId>ccc-test</InstanceId>\\n        <CallType>OUTBOUND</CallType>\\n        <JobId>job-65700074013925376</JobId>\\n        <ChannelContexts>\\n            <Destination>8001****</Destination>\\n            <ChannelState>NONE</ChannelState>\\n            <ReleaseReason>无</ReleaseReason>\\n            <Originator>1318888****</Originator>\\n            <ChannelFlags>[]</ChannelFlags>\\n            <ReleaseInitiator>无</ReleaseInitiator>\\n            <UserId>user-test@ccc-test</UserId>\\n            <UserExtension>8001****</UserExtension>\\n            <CallType>OUTBOUND</CallType>\\n            <AssociatedData>无</AssociatedData>\\n            <ChannelId>ch:user:131888****-&gt;8001****:1609225718294:job-65700074013925376</ChannelId>\\n            <Timestamp>1609225718295</Timestamp>\\n            <JobId>job-65700074013925376</JobId>\\n        </ChannelContexts>\\n    </CallContext>\\n    <UserContext>\\n        <Extension>8001****</Extension>\\n        <UserState>READY</UserState>\\n        <InstanceId>ccc-test</InstanceId>\\n        <BreakCode>Warm-up</BreakCode>\\n        <UserId>user-test@ccc-test</UserId>\\n        <DeviceId>ACC-YUNBS-1.0.10-bsd87c04aaa8f7000176ad354b1c</DeviceId>\\n        <OutboundScenario>false</OutboundScenario>\\n        <JobId>job-65700074013925376</JobId>\\n        <WorkMode>ON_SITE</WorkMode>\\n        <SignedSkillGroupIdList>[\\"skill-group@ccc-test\\"]</SignedSkillGroupIdList>\\n    </UserContext>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
            'title' => '发起呼叫',
            'summary' => '调用MakeCall发起呼叫，被叫可以是内部坐席，也可以是外部客户 。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2025-04-08T07:49:03.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2024-08-30T02:20:48.000Z', 'description' => '请求参数发生变更'],
                ['createdAt' => '2024-01-11T08:11:36.000Z', 'description' => '请求参数发生变更、响应参数发生变更'],
                ['createdAt' => '2023-10-26T08:13:46.000Z', 'description' => '请求参数发生变更'],
                ['createdAt' => '2021-11-29T08:23:20.000Z', 'description' => '请求参数发生变更'],
                ['createdAt' => '2021-08-18T13:14:10.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '300', 'countWindow' => 1, 'regionId' => '*', 'api' => 'MakeCall'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ModifyAudioFile' => [
            'summary' => '调用ModifyAudioFile修改指定实例下指定音频资源ID对应的音频文件。可以修改音频文件名称、音频文件展示名和音频文件在OSS中的Key。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccKYIENB'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'AudioResourceId',
                    'in' => 'query',
                    'schema' => ['description' => '音频资源ID，唯一标识一个音频文件。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'acc300c4-75c9-41ba-ba5e-2a365c96c248'],
                ],
                [
                    'name' => 'Name',
                    'in' => 'query',
                    'schema' => ['description' => '音频文件的展示名，长度为1-32个字符，修改音频文件时无法修改展示名，因此此处需要填写音频文件原始的展示名。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '欢迎语'],
                ],
                [
                    'name' => 'OssFileKey',
                    'in' => 'query',
                    'schema' => ['description' => '待修改的音频文件在OSS中的Key。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test/new-test-file.wav'],
                ],
                [
                    'name' => 'AudioFileName',
                    'in' => 'query',
                    'schema' => ['description' => '待修改的音频文件名称，可以填写新的音频文件内容。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'new-test-file.wav'],
                ],
                [
                    'name' => 'Usage',
                    'in' => 'query',
                    'schema' => ['description' => '音频文件用途，默认为General（用于IVR等场景）， 其他可选值为HoldMusic（通话保持等待音）。', 'type' => 'string', 'required' => false, 'example' => 'General'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Data' => ['description' => '数据。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'D2F84AAC-7C79-547F-8EE9-7B735F42B93F'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '修改音频文件',
            'changeSet' => [
                ['createdAt' => '2023-11-17T01:12:04.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ModifyAudioFile'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Data\\": \\"无\\",\\n  \\"RequestId\\": \\"D2F84AAC-7C79-547F-8EE9-7B735F42B93F\\"\\n}","type":"json"}]',
        ],
        'ModifyCampaignNumbers' => [
            'summary' => '修改批量预测式外呼活动的主叫号码。',
            'methods' => ['post', 'get'],
            'schemes' => ['https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccQFUGXR'],
                'tenantRelevance' => 'tenant',
            ],
            'parameters' => [
                [
                    'name' => 'CampaignId',
                    'in' => 'query',
                    'schema' => ['title' => '活动ID', 'description' => '活动ID。', 'type' => 'string', 'required' => true, 'example' => '6badb397-****-****-21019d382a09'],
                ],
                [
                    'name' => 'InstGroupId',
                    'in' => 'query',
                    'schema' => ['title' => '号码集合ID', 'description' => '号码集合ID。', 'type' => 'string', 'required' => false, 'example' => '3971876649-****-****-098763a382a09'."\n"],
                ],
                [
                    'name' => 'NumberList',
                    'in' => 'query',
                    'style' => 'json',
                    'schema' => [
                        'title' => '号码列表',
                        'description' => '号码列表。',
                        'type' => 'array',
                        'items' => ['description' => '号码。', 'type' => 'string', 'required' => false, 'example' => '["0830011xxxx", "0830312xxxx"]'],
                        'required' => false,
                    ],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'ModifyCampaignNumbersResponse',
                        'description' => 'ModifyCampaignNumbersResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => ['description' => '数据。', 'type' => 'any', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '错误信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'staticInfo' => ['returnType' => 'synchronous'],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": \\"无\\",\\n  \\"RequestId\\": \\"DE803553-8AA9-4B9D-9E4E-A82BC69EDCEE\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '修改预测式外呼活动主叫号码',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ModifyCustomCallTagging' => [
            'summary' => '调用ModifyCustomCallTagging修改指定实例下指定号码对应的呼入号码标记的信息，可以修改呼入号码标记的描述和绑定的号码标签。',
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'Number',
                    'in' => 'query',
                    'schema' => ['description' => '呼入号码标记的号码，会根据号码匹配待修改的呼入号码标记。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '1312121****'],
                ],
                [
                    'name' => 'CallTagNameList',
                    'in' => 'query',
                    'schema' => ['description' => '号码标签名称列表，请传入待修改的完整的号码标签列表，确保号码标签已创建。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '["TagA","TagB"]'],
                ],
                [
                    'name' => 'Description',
                    'in' => 'query',
                    'schema' => ['description' => '新的呼入号码标记描述，非必填，默认为空，为空表示不修改。', 'type' => 'string', 'required' => false, 'example' => '王先生'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => 'Schema of Response',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => '该参数不能为null值。'],
                    ['errorCode' => 'LimitExceed.CallTagsPerNumber', 'errorMessage' => 'The total number of call tag of numbers exceeds the limit %s.', 'description' => '号码标签数量超出单个呼入号码标记的上线阈值。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.CustomCallTagging', 'errorMessage' => 'Custom call tagging %s does not exist in instance %s.', 'description' => '呼入号码标记不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.DB', 'errorMessage' => 'An internal DB service error occurred. %s', 'description' => '内部数据服务错误。'],
                ],
            ],
            'title' => '修改呼入号码标记',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2022-02-24T14:31:19.000Z', 'description' => 'OpenAPI 下线'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ModifyCustomCallTagging'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\"\\n}","errorExample":""},{"type":"xml","example":"<Message>无</Message>\\n<RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ModifyInstance' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccTMAX45'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'Description',
                    'in' => 'query',
                    'schema' => ['description' => '实例的描述，长度不超过256个字符。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '新的实例描述。'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '83TKE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Data' => ['description' => '数据。', 'type' => 'string', 'example' => '无'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '修改实例',
            'summary' => '调用ModifyInstance修改云联络中心实例。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ModifyInstance'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"83TKE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Data\\": \\"无\\"\\n}","errorExample":""},{"type":"xml","example":"<RequestId>83TKE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>无</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ModifyPhoneNumber' => [
            'summary' => '调用ModifyPhoneNumber修改指定实例下指定号码的信息，主要是修改号码用途和绑定的联系流ID。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'Number',
                    'in' => 'query',
                    'schema' => ['description' => '号码。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '0102134****'],
                ],
                [
                    'name' => 'Usage',
                    'in' => 'query',
                    'schema' => [
                        'description' => '号码用途。',
                        'type' => 'string',
                        'required' => true,
                        'docRequired' => true,
                        'enumValueTitles' => ['Outbound' => '呼出', 'Inbound' => '呼入', 'Bidirection' => '呼入和呼出'],
                        'example' => 'Bidirection',
                        'maxLength' => 200,
                        'minLength' => 1,
                    ],
                ],
                [
                    'name' => 'ContactFlowId',
                    'in' => 'query',
                    'schema' => ['description' => '号码绑定的IVR联系流ID，仅在号码用途为Inbound或Bidirection时，该字段才有效。', 'type' => 'string', 'required' => false, 'example' => '78128960-bb00-4ddc-8a82-923a8c5bd22d'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Enumeration', 'errorMessage' => 'The parameter %s must be one of the value of enumeration %s.', 'description' => '该参数必须为系统限定的枚举值之一。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.Number', 'errorMessage' => 'The specified number %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的号码。'],
                ],
            ],
            'title' => '修改号码',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ModifyPhoneNumber'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\"\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ModifySkillGroup' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccPBOQGO'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'skillgroup@ccc-test'],
                ],
                [
                    'name' => 'DisplayName',
                    'in' => 'query',
                    'schema' => ['description' => '技能组展示名，长度为1-64个字符。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '新测试技能组', 'maxLength' => 200, 'minLength' => 1],
                ],
                [
                    'name' => 'Description',
                    'in' => 'query',
                    'schema' => ['description' => '技能组的描述，非必填，默认为空。', 'type' => 'string', 'required' => false, 'example' => '云联络中心的新测试技能组。'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.SkillGroupId', 'errorMessage' => 'The skill group ID %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的技能组ID。'],
                ],
            ],
            'title' => '修改技能组',
            'summary' => '调用ModifySkillGroup修改指定实例下指定技能组ID对应的技能组的信息，主要是修改技能组展示名和技能组的描述信息。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ModifySkillGroup'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\"\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ModifySkillLevelsOfUser' => [
            'summary' => '修改指定实例下指定坐席的一个或多个技能组下的技能等级。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'SkillLevelList',
                    'in' => 'query',
                    'schema' => ['description' => '技能组的技能等级列表，格式为JSON数组的字符串，数组元素是一个对象，包含两个字段：skillGroupId和skillLevel，skillGroupId填写想要修改的技能组ID，skillLevel填写想要修改的技能等级，取值范围1-10，值越小，业务能力越强，单位时间内能处理更多的通话。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '[{"skillGroupId":"skillgroup1@ccc-test","skillLevel":1},{"skillGroupId":"skillgroup2@ccc-test","skillLevel":10}]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'E49D8B83-A3EC-44D4-A920-578BC3C698AD'],
                            'Data' => ['description' => '数据。', 'type' => 'string', 'example' => '无'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                ],
                403 => [
                    ['errorCode' => 'Permission.User', 'errorMessage' => 'You have no permission to access user(s) %s.', 'description' => '您无权访问这些用户。'],
                    ['errorCode' => 'Permission.SkillGroup', 'errorMessage' => 'You have no permission to access skill group(s) %s.', 'description' => '您无权访问这些技能组。'],
                ],
                [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '修改坐席的多个技能等级',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-17T01:12:02.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ModifySkillLevelsOfUser'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"E49D8B83-A3EC-44D4-A920-578BC3C698AD\\",\\n  \\"Data\\": \\"无\\"\\n}","errorExample":""},{"type":"xml","example":"<RequestId>E49D8B83-A3EC-44D4-A920-578BC3C698AD</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ModifyUser' => [
            'summary' => '调用ModifyUser修改指定实例下指定坐席的信息，可修改电话号码、工作模式、角色和工号。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'user-test@ccc-test'],
                ],
                [
                    'name' => 'Mobile',
                    'in' => 'query',
                    'schema' => ['description' => '坐席个人电话号码。', 'type' => 'string', 'required' => false, 'example' => '1382114****'],
                ],
                [
                    'name' => 'WorkMode',
                    'in' => 'query',
                    'schema' => [
                        'description' => '工作模式。',
                        'type' => 'string',
                        'required' => true,
                        'docRequired' => true,
                        'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                        'example' => 'ON_SITE',
                    ],
                ],
                [
                    'name' => 'RoleId',
                    'in' => 'query',
                    'schema' => ['description' => '角色ID，格式为：角色@实例ID。', 'type' => 'string', 'required' => false, 'docRequired' => false, 'example' => 'Admin@ccc-test'],
                ],
                [
                    'name' => 'DisplayId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席的工号。', 'type' => 'string', 'required' => false, 'example' => '1001'],
                ],
                [
                    'name' => 'DisplayName',
                    'in' => 'query',
                    'schema' => ['description' => '用户的全名', 'type' => 'string', 'required' => false, 'example' => '张三疯'],
                ],
                [
                    'name' => 'Force',
                    'in' => 'query',
                    'schema' => ['description' => '是否强制修改。', 'type' => 'boolean', 'required' => false, 'example' => 'true'],
                ],
                [
                    'name' => 'Nickname',
                    'in' => 'query',
                    'schema' => ['description' => '坐席昵称', 'type' => 'string', 'required' => false, 'example' => '老王'],
                ],
                [
                    'name' => 'AvatarUrl',
                    'in' => 'query',
                    'schema' => ['description' => '坐席头像地址。', 'type' => 'string', 'required' => false, 'example' => 'http://abc.com/sam.jpb'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Data' => ['description' => '数据。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '响应参数。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Enumeration', 'errorMessage' => 'The parameter %s must be one of the value of enumeration %s.', 'description' => '该参数必须为系统限定的枚举值之一。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
                403 => [
                    ['errorCode' => 'Permission.Common', 'errorMessage' => 'You have no permission to access. %s', 'description' => '您无权进行访问。'],
                    ['errorCode' => 'Permission.SkillGroup', 'errorMessage' => 'You have no permission to access skill group(s) %s.', 'description' => '您无权访问这些技能组。'],
                ],
                [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.RoleId', 'errorMessage' => 'Role %s does not exist.', 'description' => '指定的角色不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.Common', 'errorMessage' => 'An internal service error occurred. %s', 'description' => '内部服务错误。'],
                    ['errorCode' => 'InternalService.DB', 'errorMessage' => 'An internal DB service error occurred. %s', 'description' => '内部数据服务错误。'],
                ],
            ],
            'title' => '修改坐席',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-17T01:12:03.000Z', 'description' => '请求参数发生变更、响应参数发生变更'],
                ['createdAt' => '2023-04-14T05:54:04.000Z', 'description' => '请求参数发生变更、响应参数发生变更'],
                ['createdAt' => '2021-12-21T08:08:33.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ModifyUser'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Data\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>无</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ModifyUserLevelsOfSkillGroup' => [
            'summary' => '调用ModifyUserLevelsOfSkillGroup修改指定实例下指定技能组下属的一个或多个坐席的技能等级。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'skillgroup@ccc-test'],
                ],
                [
                    'name' => 'UserLevelList',
                    'in' => 'query',
                    'schema' => ['description' => '坐席技能等级列表，格式为JSON数组的字符串，数组元素是一个对象，包含两个字段：userId和skillLevel，userId填写想要修改的坐席ID，skillLevel填写想要修改的技能等级，取值范围1-10，值越小，业务能力越强，单位时间内能处理更多的通话。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '[{"userId":"agent1@ccc-test","skillLevel":1},{"userId":"agent2@ccc-test","skillLevel":10}]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Data' => ['description' => '数据。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'E49D8B83-A3EC-44D4-A920-578BC3C698AD'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.SkillGroupId', 'errorMessage' => 'The skill group ID %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的技能组ID。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.DB', 'errorMessage' => 'An internal DB service error occurred. %s', 'description' => '内部数据服务错误。'],
                ],
            ],
            'title' => '修改技能组的多个坐席等级',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ModifyUserLevelsOfSkillGroup'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Data\\": \\"无\\",\\n  \\"RequestId\\": \\"E49D8B83-A3EC-44D4-A920-578BC3C698AD\\"\\n}","errorExample":""},{"type":"xml","example":"<RequestId>E49D8B83-A3EC-44D4-A920-578BC3C698AD</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>无</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'MonitorCall' => [
            'summary' => '调用MonitorCall监听指定实例下指定通话ID对应的通话。通话必须处于坐席和客户双方正常接通状态，且发起监听的坐席有权限对被监听坐席进行监听。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccBCFPY3'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '设备ID，无意义，可以随便填写。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'device'],
                ],
                [
                    'name' => 'MonitoredUserId',
                    'in' => 'query',
                    'schema' => ['description' => '被监听的座席的ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'agent2@ccc-test'],
                ],
                [
                    'name' => 'TimeoutSeconds',
                    'in' => 'query',
                    'schema' => ['description' => '监听超时时间，经过指定的时间监听仍未成功，则取消监听，正常情况下，监听操作会马上成功，设置超时时间是为了防止异常发生，此字段选填，默认30，单位秒。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '30'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'CallContext' => [
                                        'description' => '话务上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'CallType' => [
                                                'description' => '通话类型。',
                                                'type' => 'string',
                                                'enumValueTitles' => [
                                                    'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                    'COACH' => '辅导',
                                                ],
                                                'example' => 'OUTBOUND',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'ChannelContexts' => [
                                                'description' => '话务通道列表。',
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '话务通道。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Index' => ['description' => '系统自增ID，客户无需关心。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                        'ReleaseInitiator' => ['description' => '话务通道的挂断方，表示该话务通道是谁首先发起的挂断。', 'type' => 'string', 'example' => '1390501****'],
                                                        'ChannelState' => [
                                                            'description' => '话务通道的状态。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['CREATED' => '已创建', 'ANSWERED' => '已接通', 'RELEASED' => '已挂断', 'RETIRED' => '已失效', 'EARLY_MEDIA' => '早媒体阶段', 'NONE' => '初始状态', 'RINGING' => '振铃中'],
                                                            'example' => 'CREATED',
                                                        ],
                                                        'Destination' => ['description' => '话务通道的被叫方。', 'type' => 'string', 'example' => '1390501****'],
                                                        'UserId' => ['description' => '话务通道关联的坐席ID，如果是客户的话务通道，该字段为空。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                        'ChannelFlags' => [
                                                            'description' => '话务通道标志。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['COACHING' => '辅导中', 'MONITORING' => '监听中', 'MONITORED' => '被监听', 'COACHED' => '被辅导', 'HOLD' => '保持', 'MUTED' => '静音'],
                                                            'example' => 'MONITORING',
                                                        ],
                                                        'SkillGroupId' => ['description' => '话务通道关联的技能组ID，呼入场景下，关联的技能组ID由IVR中转人工模块配置的技能组决定，呼出场景下，关联的技能组ID为座席签入的第一个技能组的ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                        'Timestamp' => ['description' => '话务通道最近一次状态变化的时间戳，格式是Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609138903315'],
                                                        'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '404 - No destination'],
                                                        'CallType' => [
                                                            'description' => '话务通道的通话类型。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => [
                                                                'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                                'COACH' => '辅导',
                                                            ],
                                                            'example' => 'OUTBOUND',
                                                        ],
                                                        'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                                        'ChannelId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => 'ch:user:1390501****->8032****:1609138902226:job-653821410368****'],
                                                        'UserExtension' => ['description' => '话务通道关联的坐席的分机号。', 'type' => 'string', 'example' => '8032****'],
                                                        'Originator' => ['description' => '话务通道的主叫方。', 'type' => 'string', 'example' => '0830019****'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'UserContext' => [
                                        'description' => '坐席上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8032****'],
                                            'Heartbeat' => ['description' => '上次收到坐席心跳的时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'WorkMode' => [
                                                'description' => '工作模式。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => ' - OFFICE_PHONE(办公电话模式'],
                                                'example' => 'ON_SITE',
                                            ],
                                            'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                            'Reserved' => ['description' => '坐席最近一次被预定的时间，被预定意味着马上将有来电分配给该坐席，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'BreakCode' => [
                                                'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                                'example' => 'Warm-up',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1324730****'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'UserState' => [
                                                'description' => '座席状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                                'example' => 'BREAK',
                                            ],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '坐席签入的技能组ID列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'InvalidOperation.ChannelState', 'errorMessage' => 'The operation is not allowed. Channel stats (%s) does not meet expectations (%s).', 'description' => ''],
                    ['errorCode' => 'InvalidOperation.UserState', 'errorMessage' => 'The operation is not allowed. User state (%s) does not meet expectations (%s).', 'description' => '非法操作，用户状态不符合预期。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.ChannelId', 'errorMessage' => 'The specified channel %s does not exist in call %s.', 'description' => '通话中不存在指定的Channel信息。'],
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.UserId', 'errorMessage' => 'The user %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的用户。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.CTI', 'errorMessage' => 'An internal CTI service error occurred. %s', 'description' => '内部CTI服务错误。'],
                ],
            ],
            'title' => '监听通话',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-10-26T08:13:46.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'MonitorCall'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"CallContext\\": {\\n      \\"CallType\\": \\"OUTBOUND\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"ChannelContexts\\": [\\n        {\\n          \\"Index\\": 1,\\n          \\"ReleaseInitiator\\": \\"1390501****\\",\\n          \\"ChannelState\\": \\"CREATED\\",\\n          \\"Destination\\": \\"1390501****\\",\\n          \\"UserId\\": \\"agent@ccc-test\\",\\n          \\"ChannelFlags\\": \\"MONITORING\\",\\n          \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n          \\"Timestamp\\": 1609138903315,\\n          \\"ReleaseReason\\": \\"404 - No destination\\",\\n          \\"CallType\\": \\"OUTBOUND\\",\\n          \\"JobId\\": \\"job-6538214103685****\\",\\n          \\"ChannelId\\": \\"ch:user:1390501****->8032****:1609138902226:job-653821410368****\\",\\n          \\"UserExtension\\": \\"8032****\\",\\n          \\"Originator\\": \\"0830019****\\"\\n        }\\n      ]\\n    },\\n    \\"UserContext\\": {\\n      \\"Extension\\": \\"8032****\\",\\n      \\"Heartbeat\\": 1609136956378,\\n      \\"WorkMode\\": \\"ON_SITE\\",\\n      \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n      \\"UserId\\": \\"agent@ccc-test\\",\\n      \\"Reserved\\": 1609136956378,\\n      \\"BreakCode\\": \\"Warm-up\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"OutboundScenario\\": false,\\n      \\"Mobile\\": \\"1324730****\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"UserState\\": \\"BREAK\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skillgroup1@ccc-test\\"\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <UserContext>\\n        <UserState>BREAK</UserState>\\n        <InstanceId>ccc-test</InstanceId>\\n        <DeviceId>ACC-YUNBS-1.0.10-b18bp53c1736c2914176a801ei90</DeviceId>\\n        <BreakCode>Warm-up</BreakCode>\\n        <OutboundScenario>false</OutboundScenario>\\n        <Mobile>86-132xxxx4730</Mobile>\\n        <SignedSkillGroupIdList>[\\"skg-test1@ccc-test\\",\\"skg-test2@ccc-test\\"]</SignedSkillGroupIdList>\\n        <Extension>80326034</Extension>\\n        <UserId>user-test@ccc-test</UserId>\\n        <Heartbeat>1609136956378</Heartbeat>\\n        <WorkMode>ON_SITE</WorkMode>\\n        <JobId>job-65382141036853491</JobId>\\n        <Reserved>1609136956378</Reserved>\\n    </UserContext>\\n    <CallContext>\\n        <InstanceId>ccc-test</InstanceId>\\n        <CallType>OUTBOUND</CallType>\\n        <JobId>job-65382141036853491</JobId>\\n        <ChannelContexts>\\n            <Destination>139xxxx0501</Destination>\\n            <ChannelState>CREATED</ChannelState>\\n            <ReleaseInitiator>139xxxx0501</ReleaseInitiator>\\n            <CallType>OUTBOUND</CallType>\\n            <Index>1</Index>\\n            <SkillGroupId>skg-default@ccc-test</SkillGroupId>\\n            <AssociatedData/>\\n            <ChannelId>ch:user:139xxxx0501-&gt;80326034:1609138902226:job-65382141036853491</ChannelId>\\n            <Timestamp>1609138903315</Timestamp>\\n            <ReleaseReason>404 - No destination</ReleaseReason>\\n            <Originator>083xxxx0019</Originator>\\n            <ChannelFlags>MONITORING</ChannelFlags>\\n            <UserId>user-test@ccc-test</UserId>\\n            <UserExtension>80326034</UserExtension>\\n            <JobId>job-65382141036853491</JobId>\\n        </ChannelContexts>\\n    </CallContext>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'MuteCall' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccBCFPY3'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '被静音的坐席ID。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '设备ID，无意义，可以随便填写。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'device'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-6581536084722****'],
                ],
                [
                    'name' => 'ChannelId',
                    'in' => 'query',
                    'schema' => ['description' => '待静音的话务通道ID，非必填，默认为空，为空表示静音UserId对应的坐席的话务通道。', 'type' => 'string', 'required' => false, 'example' => 'ch:user:1318888****->8001****:1609253204816:job-6581536084722****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。'."\n", 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。'."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。'."\n", 'type' => 'string', 'example' => 'A275B008-A25B-494D-AB53-93CE253815B6'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。'."\n",
                                'type' => 'object',
                                'properties' => [
                                    'CallContext' => [
                                        'description' => '话务上下文环境。'."\n",
                                        'type' => 'object',
                                        'properties' => [
                                            'CallType' => [
                                                'description' => '通话类型。'."\n",
                                                'type' => 'string',
                                                'enumValueTitles' => [
                                                    'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                    'COACH' => '辅导',
                                                ],
                                                'example' => 'OUTBOUND',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。'."\n", 'type' => 'string', 'example' => 'ccc-test'],
                                            'JobId' => ['description' => '通话ID。'."\n", 'type' => 'string', 'example' => 'job-6581536084722****'],
                                            'ChannelContexts' => [
                                                'description' => '话务通道列表。',
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '话务通道。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Index' => ['description' => '系统自增ID，客户无需关心。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                        'ReleaseInitiator' => ['description' => '话务通道的挂断方，表示该话务通道是谁首先发起的挂断。', 'type' => 'string', 'example' => '无'],
                                                        'ChannelState' => [
                                                            'description' => '话务通道的状态。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['CREATED' => '已创建', 'ANSWERED' => '已接通', 'RELEASED' => '已挂断', 'RETIRED' => '已失效', 'EARLY_MEDIA' => '早媒体阶段', 'NONE' => '初始状态', 'RINGING' => '振铃中'],
                                                            'example' => 'ANSWERED',
                                                        ],
                                                        'Destination' => ['description' => '话务通道的被叫方。', 'type' => 'string', 'example' => '8001****'],
                                                        'UserId' => ['description' => '话务通道关联的坐席ID，如果是客户的话务通道，该字段为空。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                        'ChannelFlags' => [
                                                            'description' => '话务通道标志。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['COACHING' => '辅导中', 'MONITORING' => '监听中', 'MONITORED' => '被监听', 'COACHED' => '被辅导', 'HOLD' => '保持', 'MUTED' => '静音'],
                                                            'example' => '[MUTED]',
                                                        ],
                                                        'Timestamp' => ['description' => '话务通道最近一次状态变化的时间戳，格式是Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609253212511'],
                                                        'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '无'],
                                                        'CallType' => [
                                                            'description' => '话务通道的通话类型。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => [
                                                                'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                                'COACH' => '辅导',
                                                            ],
                                                            'example' => 'OUTBOUND',
                                                        ],
                                                        'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6581536084722****'],
                                                        'ChannelId' => ['description' => '话务通道ID。'."\n", 'type' => 'string', 'example' => 'ch:user:1318888****->8001****:1609253204816:job-6581536084722****'],
                                                        'UserExtension' => ['description' => '话务通道关联的坐席的分机号。', 'type' => 'string', 'example' => '8001****'],
                                                        'Originator' => ['description' => '话务通道的主叫方。', 'type' => 'string', 'example' => '1318888****'],
                                                        'SkillGroupId' => ['description' => '话务通道关联的技能组ID，呼入场景下，关联的技能组ID由IVR中转人工模块配置的技能组决定，呼出场景下，关联的技能组ID为座席签入的第一个技能组的ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'UserContext' => [
                                        'description' => '坐席上下文环境。'."\n",
                                        'type' => 'object',
                                        'properties' => [
                                            'Extension' => ['description' => '座席分机号。', 'type' => 'string', 'example' => '8001****'],
                                            'Heartbeat' => ['description' => '上次收到坐席心跳的时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609253205896'],
                                            'WorkMode' => [
                                                'description' => '工作模式。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                'example' => 'ON_SITE',
                                            ],
                                            'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                            'Reserved' => ['description' => '坐席最近一次被预定的时间，被预定意味着马上将有来电分配给该坐席，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609253204811'],
                                            'BreakCode' => [
                                                'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                                'example' => 'Warm-up',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1390000****'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6581536084722****'],
                                            'UserState' => [
                                                'description' => '座席状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                                'example' => 'TALKING',
                                            ],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '坐席签入的技能组ID列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'InvalidOperation.ChannelState', 'errorMessage' => 'The operation is not allowed. Channel stats (%s) does not meet expectations (%s).', 'description' => ''],
                    ['errorCode' => 'InvalidOperation.UserState', 'errorMessage' => 'The operation is not allowed. User state (%s) does not meet expectations (%s).', 'description' => '非法操作，用户状态不符合预期。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.ChannelId', 'errorMessage' => 'The specified channel %s does not exist in call %s.', 'description' => '通话中不存在指定的Channel信息。'],
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.JobId', 'errorMessage' => 'The call %s does not exist.', 'description' => '指定的通话信息不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.CTI', 'errorMessage' => 'An internal CTI service error occurred. %s', 'description' => '内部CTI服务错误。'],
                ],
            ],
            'title' => '静音通话',
            'summary' => '调用MuteCall静音指定实例下指定通话ID对应的通话，只能由正在通话状态的坐席调用，且只能静音调用者自己，坐席静音后，客户将无法听见坐席的声音。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2024-01-18T12:07:41.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2023-11-06T05:44:48.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'MuteCall'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"A275B008-A25B-494D-AB53-93CE253815B6\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"CallContext\\": {\\n      \\"CallType\\": \\"OUTBOUND\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"JobId\\": \\"job-6581536084722****\\",\\n      \\"ChannelContexts\\": [\\n        {\\n          \\"Index\\": 1,\\n          \\"ReleaseInitiator\\": \\"无\\",\\n          \\"ChannelState\\": \\"ANSWERED\\",\\n          \\"Destination\\": \\"8001****\\",\\n          \\"UserId\\": \\"agent@ccc-test\\",\\n          \\"ChannelFlags\\": \\"[MUTED]\\",\\n          \\"Timestamp\\": 1609253212511,\\n          \\"ReleaseReason\\": \\"无\\",\\n          \\"CallType\\": \\"OUTBOUND\\",\\n          \\"JobId\\": \\"job-6581536084722****\\",\\n          \\"ChannelId\\": \\"ch:user:1318888****->8001****:1609253204816:job-6581536084722****\\",\\n          \\"UserExtension\\": \\"8001****\\",\\n          \\"Originator\\": \\"1318888****\\",\\n          \\"SkillGroupId\\": \\"skillgroup@ccc-test\\"\\n        }\\n      ]\\n    },\\n    \\"UserContext\\": {\\n      \\"Extension\\": \\"8001****\\",\\n      \\"Heartbeat\\": 1609253205896,\\n      \\"WorkMode\\": \\"ON_SITE\\",\\n      \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n      \\"UserId\\": \\"agent@ccc-test\\",\\n      \\"Reserved\\": 1609253204811,\\n      \\"BreakCode\\": \\"Warm-up\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"OutboundScenario\\": false,\\n      \\"Mobile\\": \\"1390000****\\",\\n      \\"JobId\\": \\"job-6581536084722****\\",\\n      \\"UserState\\": \\"TALKING\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skillgroup1@ccc-test\\"\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>A275B008-A25B-494D-AB53-93CE253815B6</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <CallContext>\\n        <InstanceId>ccc-test</InstanceId>\\n        <CallType>OUTBOUND</CallType>\\n        <JobId>job-65815360847228928</JobId>\\n        <ChannelContexts>\\n            <Destination>8001****</Destination>\\n            <ChannelState>ANSWERED</ChannelState>\\n            <ReleaseInitiator>无</ReleaseInitiator>\\n            <CallType>OUTBOUND</CallType>\\n            <Index>1</Index>\\n            <AssociatedData>无</AssociatedData>\\n            <ChannelId>ch:user:1318888****-&amp;gt;8001****:1609253204816:job-65815360847228928\\"</ChannelId>\\n            <Timestamp>1609253212511</Timestamp>\\n            <ReleaseReason>无</ReleaseReason>\\n            <Originator>1318888****</Originator>\\n            <ChannelFlags>[]</ChannelFlags>\\n            <UserId>user-test@ccc-test</UserId>\\n            <UserExtension>8001****</UserExtension>\\n            <JobId>job-65815360847228928</JobId>\\n        </ChannelContexts>\\n    </CallContext>\\n    <UserContext>\\n        <Extension>8001****</Extension>\\n        <UserState>TALKING</UserState>\\n        <InstanceId>ccc-test</InstanceId>\\n        <BreakCode>Warm-up</BreakCode>\\n        <UserId>user-test@ccc-test</UserId>\\n        <DeviceId>ACC-YUNBS-1.0.10-bs736efb521810000176aef6e955</DeviceId>\\n        <Heartbeat>1609253205896</Heartbeat>\\n        <OutboundScenario>false</OutboundScenario>\\n        <Mobile>1390000****</Mobile>\\n        <JobId>job-65815360847228928</JobId>\\n        <WorkMode>ON_SITE</WorkMode>\\n        <Reserved>1609253204811</Reserved>\\n        <SignedSkillGroupIdList>[\\"skill-group@ccc-test\\"]</SignedSkillGroupIdList>\\n    </UserContext>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'PauseCampaign' => [
            'summary' => '调用PauseCampaign暂停指定实例下指定ID对应的预测式外呼活动。',
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => ['operationType' => 'update'],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'CampaignId',
                    'in' => 'query',
                    'schema' => ['description' => '预测式外呼活动ID。', 'type' => 'string', 'required' => true, 'example' => '6badb397-a8b5-40b6-21019d382a09'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => 'Schema of Response',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。', 'type' => 'string', 'example' => '4A68E287-6888-5ADB-8048-DB488B4DEF35'],
                            'Code' => ['title' => 'code', 'description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['title' => 'message', 'description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'HttpStatusCode' => ['title' => 'httpStatusCode', 'description' => 'HTTP状态码。', 'type' => 'string', 'example' => '200'],
                        ],
                    ],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"RequestId\\": \\"4A68E287-6888-5ADB-8048-DB488B4DEF35\\",\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"HttpStatusCode\\": \\"200\\"\\n}","type":"json"}]',
            'title' => '暂停预测式外呼活动',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'PauseCampaign'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'PickOutboundNumbers' => [
            'summary' => '调用PickOutboundNumbers根据传入的被叫号码选择适合的主叫号码，选号逻辑由智能算法控制。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'get',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'CalledNumber',
                    'in' => 'query',
                    'schema' => ['description' => '被叫号码。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '1388888****'],
                ],
                [
                    'name' => 'Count',
                    'in' => 'query',
                    'schema' => ['description' => '希望返回的可选号码数量， 默认1。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'docRequired' => true, 'maximum' => '3', 'minimum' => '1', 'example' => '1'],
                ],
                [
                    'name' => 'SkillGroupIdList',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID集合，格式为JSON数组的字符串，数组元素是技能组ID，号码与技能组是关联的，此参数用于指定从哪些技能组挑选号码。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '["skillgroup@ccc-test"]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。'."\n", 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。'."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。'."\n", 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'array',
                                'items' => [
                                    'type' => 'object',
                                    'properties' => [
                                        'Callee' => [
                                            'description' => '被叫号码。',
                                            'type' => 'object',
                                            'properties' => [
                                                'Number' => ['description' => '号码', 'type' => 'string', 'example' => '1388888****'],
                                                'City' => ['description' => '号码归属地市。', 'type' => 'string', 'example' => '北京'],
                                                'Province' => ['description' => '号码归属地省。', 'type' => 'string', 'example' => '北京'],
                                            ],
                                        ],
                                        'Caller' => [
                                            'description' => '主叫号码。',
                                            'type' => 'object',
                                            'properties' => [
                                                'Number' => ['description' => '号码', 'type' => 'string', 'example' => '0108989****'],
                                                'City' => ['description' => '号码归属地市。', 'type' => 'string', 'example' => '北京'],
                                                'Province' => ['description' => '号码归属地省。', 'type' => 'string', 'example' => '北京'],
                                            ],
                                        ],
                                    ],
                                    'description' => '',
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '选择外呼号码',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Data\\": [\\n    {\\n      \\"Callee\\": {\\n        \\"Number\\": \\"1388888****\\",\\n        \\"City\\": \\"北京\\",\\n        \\"Province\\": \\"北京\\"\\n      },\\n      \\"Caller\\": {\\n        \\"Number\\": \\"0108989****\\",\\n        \\"City\\": \\"北京\\",\\n        \\"Province\\": \\"北京\\"\\n      }\\n    }\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <Callee>\\n        <Number>1388888****</Number>\\n        <City>  北京</City>\\n        <Province>北京</Province>\\n    </Callee>\\n    <Caller>\\n        <Number>0108989****</Number>\\n        <City>北京</City>\\n        <Province>北京</Province>\\n    </Caller>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'PollUserStatus' => [
            'summary' => '轮询指定实例下指定坐席的坐席状态，一般由前端坐席工作台调用，用于同步坐席状态。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccBCFPY3'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '设备ID，无意义，可以随便填写。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'device'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'ContextId' => ['description' => '系统自增ID，客户无需关心。', 'type' => 'integer', 'format' => 'int64', 'example' => '103655'],
                                    'CallContext' => [
                                        'description' => '话务上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'CallType' => [
                                                'description' => '通话类型。',
                                                'type' => 'string',
                                                'enumValueTitles' => [
                                                    'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                    'COACH' => '辅导',
                                                ],
                                                'example' => 'OUTBOUND',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'ChannelContexts' => [
                                                'description' => '话务通道列表。',
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '话务通道。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Index' => ['description' => '系统自增ID，客户无需关心。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                        'ReleaseInitiator' => ['description' => '话务通道的挂断方，表示该话务通道是谁首先发起的挂断。', 'type' => 'string', 'example' => '1390501****'],
                                                        'ChannelState' => [
                                                            'description' => '话务通道的状态。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['CREATED' => '已创建', 'ANSWERED' => '已接通', 'RELEASED' => '已挂断', 'RETIRED' => '已失效', 'EARLY_MEDIA' => '早媒体阶段', 'NONE' => '初始状态', 'RINGING' => '振铃中'],
                                                            'example' => 'CREATED',
                                                        ],
                                                        'Destination' => ['description' => '话务通道的被叫方。', 'type' => 'string', 'example' => '1390501****'],
                                                        'UserId' => ['description' => '话务通道关联的坐席ID，如果是客户的话务通道，该字段为空。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                        'ChannelFlags' => [
                                                            'description' => '话务通道标志。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['COACHING' => '辅导中', 'MONITORING' => '监听中', 'MONITORED' => '被监听', 'COACHED' => '被辅导', 'HOLD' => '保持', 'MUTED' => '静音'],
                                                            'example' => 'MONITORING',
                                                        ],
                                                        'SkillGroupId' => ['description' => '话务通道关联的技能组ID，呼入场景下，关联的技能组ID由IVR中转人工模块配置的技能组决定，呼出场景下，关联的技能组ID为座席签入的第一个技能组的ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                        'Timestamp' => ['description' => '话务通道最近一次状态变化的时间戳，格式是Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609138903315'],
                                                        'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '404 - No destination'],
                                                        'CallType' => [
                                                            'description' => '话务通道的通话类型。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => [
                                                                'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                                'COACH' => '辅导',
                                                            ],
                                                            'example' => 'OUTBOUND',
                                                        ],
                                                        'ChannelVariables' => ['description' => '随路数据。', 'type' => 'string', 'example' => '123'],
                                                        'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                                        'ChannelId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => 'ch:user:1390501****->8032****:1609138902226:job-653821410368****'],
                                                        'UserExtension' => ['description' => '话务通道关联的坐席的分机号。', 'type' => 'string', 'example' => '8032****'],
                                                        'Originator' => ['description' => '话务通道的主叫方。', 'type' => 'string', 'example' => '0830019****'],
                                                    ],
                                                ],
                                            ],
                                            'CallVariables' => ['description' => '随路数据。通过SIP信令传递的自定义数据。', 'type' => 'string', 'example' => 'a=b;c=d'],
                                        ],
                                    ],
                                    'UserContext' => [
                                        'description' => '坐席上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8032****'],
                                            'Heartbeat' => ['description' => '上次收到坐席心跳的时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'WorkMode' => [
                                                'description' => '工作模式。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                'example' => 'ON_SITE',
                                            ],
                                            'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                            'Reserved' => ['description' => '坐席最近一次被预定的时间，被预定意味着马上将有来电分配给该坐席，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'BreakCode' => [
                                                'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                                'example' => 'Warm-up',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1324730****'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'UserState' => [
                                                'description' => '座席状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                                'example' => 'BREAK',
                                            ],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '坐席签入的技能组ID列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                            ],
                                            'ParallelJobList' => [
                                                'description' => '坐席当前正在处理和已经处理完的Chat会话',
                                                'type' => 'array',
                                                'items' => [
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'JobId' => ['description' => '会话ID', 'type' => 'string', 'example' => 'job-6538214103685****'."\n"],
                                                        'Status' => ['description' => '客服在这个会话中的状态。'."\n"
                                                            .'### 枚举值：'."\n"
                                                            .'- RINGING'."\n"
                                                            .'- TALKING'."\n"
                                                            .'- RELEASED（结束）'."\n"
                                                            .'- MISSED（未接）', 'type' => 'string', 'example' => 'RINGING'],
                                                        'Timestamp' => ['description' => '状态变更的时间', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                                    ],
                                                    'description' => '',
                                                ],
                                            ],
                                        ],
                                    ],
                                    'ChatContexts' => [
                                        'description' => '会话上下文环境。',
                                        'type' => 'array',
                                        'items' => [
                                            'type' => 'object',
                                            'properties' => [
                                                'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                                'JobId' => ['description' => '话务ID。', 'type' => 'string', 'example' => 'chat-65382141036853491'."\n"],
                                                'ChatType' => ['description' => '会话类型。', 'type' => 'string', 'example' => 'INBOUND'],
                                                'CallVariables' => ['description' => '随路数据。', 'type' => 'string', 'example' => '无'],
                                                'Members' => [
                                                    'description' => '参与这个 Chat会话的坐席和客户的信息。',
                                                    'type' => 'array',
                                                    'items' => [
                                                        'type' => 'object',
                                                        'properties' => [
                                                            'Index' => ['description' => '系统自增ID，客户无需关心。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'."\n"],
                                                            'UserType' => ['description' => '用户类型。'."\n"
                                                                ."\n"
                                                                .'枚举值：'."\n"
                                                                .'- CUSTOMER：客户'."\n"
                                                                .'- AGENT：坐席', 'type' => 'string', 'example' => 'Manager'],
                                                            'Status' => ['description' => '客服在这个会话中的状态。'."\n"
                                                                ."\n"
                                                                .'枚举值：'."\n"
                                                                .'- RINGING'."\n"
                                                                .'- TALKING'."\n"
                                                                .'- RELEASED（结束）'."\n"
                                                                .'- MISSED（未接）', 'type' => 'string', 'example' => 'RINGING'],
                                                            'SkillGroupId' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'a527a80a-75cf-448f-aba0-fca37c61946d'],
                                                            'ReleaseInitiator' => ['description' => '挂断方。', 'type' => 'string', 'example' => 'User'],
                                                            'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '无'],
                                                        ],
                                                        'description' => '',
                                                    ],
                                                ],
                                            ],
                                            'description' => '',
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.UserId', 'errorMessage' => 'The user %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的用户。'],
                ],
            ],
            'title' => '轮询坐席状态',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-17T01:12:03.000Z', 'description' => '请求参数发生变更、响应参数发生变更'],
                ['createdAt' => '2022-11-28T06:51:14.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '3000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'PollUserStatus'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"ContextId\\": 103655,\\n    \\"CallContext\\": {\\n      \\"CallType\\": \\"OUTBOUND\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"ChannelContexts\\": [\\n        {\\n          \\"Index\\": 1,\\n          \\"ReleaseInitiator\\": \\"1390501****\\",\\n          \\"ChannelState\\": \\"CREATED\\",\\n          \\"Destination\\": \\"1390501****\\",\\n          \\"UserId\\": \\"agent@ccc-test\\",\\n          \\"ChannelFlags\\": \\"MONITORING\\",\\n          \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n          \\"Timestamp\\": 1609138903315,\\n          \\"ReleaseReason\\": \\"404 - No destination\\",\\n          \\"CallType\\": \\"OUTBOUND\\",\\n          \\"ChannelVariables\\": \\"123\\",\\n          \\"JobId\\": \\"job-6538214103685****\\",\\n          \\"ChannelId\\": \\"ch:user:1390501****->8032****:1609138902226:job-653821410368****\\",\\n          \\"UserExtension\\": \\"8032****\\",\\n          \\"Originator\\": \\"0830019****\\"\\n        }\\n      ],\\n      \\"CallVariables\\": \\"a=b;c=d\\"\\n    },\\n    \\"UserContext\\": {\\n      \\"Extension\\": \\"8032****\\",\\n      \\"Heartbeat\\": 1609136956378,\\n      \\"WorkMode\\": \\"ON_SITE\\",\\n      \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n      \\"UserId\\": \\"agent@ccc-test\\",\\n      \\"Reserved\\": 1609136956378,\\n      \\"BreakCode\\": \\"Warm-up\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"OutboundScenario\\": false,\\n      \\"Mobile\\": \\"1324730****\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"UserState\\": \\"BREAK\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skillgroup1@ccc-test\\"\\n      ],\\n      \\"ParallelJobList\\": [\\n        {\\n          \\"JobId\\": \\"job-6538214103685****\\\\n\\",\\n          \\"Status\\": \\"RINGING\\",\\n          \\"Timestamp\\": 1609136956378\\n        }\\n      ]\\n    },\\n    \\"ChatContexts\\": [\\n      {\\n        \\"InstanceId\\": \\"ccc-test\\",\\n        \\"JobId\\": \\"chat-65382141036853491\\\\n\\",\\n        \\"ChatType\\": \\"INBOUND\\",\\n        \\"CallVariables\\": \\"无\\",\\n        \\"Members\\": [\\n          {\\n            \\"Index\\": 1,\\n            \\"UserId\\": \\"agent@ccc-test\\\\n\\",\\n            \\"UserType\\": \\"Manager\\",\\n            \\"Status\\": \\"RINGING\\",\\n            \\"SkillGroupId\\": \\"a527a80a-75cf-448f-aba0-fca37c61946d\\",\\n            \\"ReleaseInitiator\\": \\"User\\",\\n            \\"ReleaseReason\\": \\"无\\"\\n          }\\n        ]\\n      }\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <ContextId/>\\n    <CallContext>\\n        <InstanceId>ccc-test</InstanceId>\\n        <CallType>OUTBOUND</CallType>\\n        <JobId>job-65382141036853491</JobId>\\n        <ChannelContexts>\\n            <Destination>139xxxx0501</Destination>\\n            <ChannelState>CREATED</ChannelState>\\n            <ReleaseInitiator>139xxxx0501</ReleaseInitiator>\\n            <CallType>OUTBOUND</CallType>\\n            <Index>1</Index>\\n            <AssociatedData>无</AssociatedData>\\n            <SkillGroupId>skg-default@ccc-test</SkillGroupId>\\n            <ChannelId>ch:user:139xxxx0501-&gt;80326034:1609138902226:job-65382141036853491</ChannelId>\\n            <ChannelVariables>123</ChannelVariables>\\n            <Timestamp>1609138903315</Timestamp>\\n            <ReleaseReason>404 - No destination</ReleaseReason>\\n            <Originator>083xxxx0019</Originator>\\n            <ChannelFlags>MONITORING</ChannelFlags>\\n            <UserId>user-test@ccc-test</UserId>\\n            <UserExtension>80326034</UserExtension>\\n            <JobId>job-65382141036853491</JobId>\\n        </ChannelContexts>\\n    </CallContext>\\n    <UserContext>\\n        <Extension>80326034</Extension>\\n        <UserState>BREAK</UserState>\\n        <InstanceId>ccc-test</InstanceId>\\n        <BreakCode>Warm-up</BreakCode>\\n        <UserId>user-test@ccc-test</UserId>\\n        <DeviceId>ACC-YUNBS-1.0.10-b18bp53c1736c2914176a801ei90</DeviceId>\\n        <Heartbeat>1609136956378</Heartbeat>\\n        <OutboundScenario>false</OutboundScenario>\\n        <Mobile>86-132xxxx4730</Mobile>\\n        <JobId>job-65382141036853491</JobId>\\n        <WorkMode>ON_SITE</WorkMode>\\n        <Reserved>1609136956378</Reserved>\\n        <SignedSkillGroupIdList>[\\"skg-test1@ccc-test\\",\\"skg-test2@ccc-test\\"]</SignedSkillGroupIdList>\\n    </UserContext>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ProcessCustomIMCallback' => [
            'methods' => ['post', 'get'],
            'schemes' => ['https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'none',
                'abilityTreeCode' => '263383',
                'abilityTreeNodes' => ['FEATUREcccD72NOC'],
            ],
            'parameters' => [
                [
                    'name' => 'AccessChannelId',
                    'in' => 'formData',
                    'schema' => ['description' => '网络业务渠道ID。', 'type' => 'string', 'required' => true, 'example' => 'cf584733-***-***-9699-cb77aa3b7aa6'],
                ],
                [
                    'name' => 'ConversationId',
                    'in' => 'formData',
                    'schema' => ['description' => '会话id', 'type' => 'string', 'required' => true, 'example' => 'd165de4f-9851-445e-9535-66ebfa72fa51'],
                ],
                [
                    'name' => 'SenderId',
                    'in' => 'formData',
                    'schema' => ['description' => '消息发送者用户ID。', 'type' => 'string', 'required' => true, 'example' => '63061274befd6b545aab4c83'],
                ],
                [
                    'name' => 'SenderName',
                    'in' => 'formData',
                    'schema' => ['description' => '发送者名称。', 'type' => 'string', 'required' => false, 'example' => 'tom'],
                ],
                [
                    'name' => 'RequestId',
                    'in' => 'formData',
                    'schema' => ['description' => '请求ID', 'type' => 'string', 'required' => false, 'example' => '03C67DAD-EB26-41D8-949D-9B0C470FB716'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'formData',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'SenderAvatarMediaId',
                    'in' => 'formData',
                    'schema' => ['description' => '头像id', 'type' => 'string', 'required' => false, 'example' => 'xxxx'],
                ],
                [
                    'name' => 'MessageContent',
                    'in' => 'formData',
                    'schema' => ['description' => '消息内容', 'type' => 'string', 'required' => true, 'example' => '消息内容，格式如下：'."\n"
                        ."\n\n"
                        .'文本消息：'."\n"
                        .'{ "contentType":"Text", "text":"你好  " }'."\n"
                        ."\n"
                        .'图片消息：'."\n"
                        .'{ "contentType":"Image", "mediaId": "xxx-xxx-xxx", "fileType": "png", "fileSize": 1233 }'."\n"
                        ."\n"
                        .'视频消息：'."\n"
                        .'{ "contentType":"Video", "mediaId": "xxx-xxx-xxx" "duration": 12, "fileSize": 1233, }'."\n"
                        ."\n"
                        .'音频消息：'."\n"
                        .'{ "contentType":"Audio", "mediaId": "xxx-xxx-xxx" "duration": 12, "fileSize": 1233 }'."\n"
                        ."\n"
                        .'文件消息：'."\n"
                        .'{ "contentType":"File", "mediaId": "xxx-xxx-xxx", "fileSize": 223232, "filename": "xyz. zip" }'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'ProcessDingTalkRobotCallbackResponse',
                        'description' => 'ProcessDingTalkRobotCallbackResponse',
                        'type' => 'object',
                        'properties' => [
                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'chat-65382141036853491'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '2778FA12-EDD6-42AA-9B15-AF855072E5E5'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '响应参数。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '[\'OFFLINE\', \'BREAK,READY,WORKING\']'],
                            ],
                            'Data' => ['description' => '数据。', 'type' => 'string', 'example' => '无'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"JobId\\": \\"chat-65382141036853491\\",\\n  \\"RequestId\\": \\"2778FA12-EDD6-42AA-9B15-AF855072E5E5\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"[\'OFFLINE\', \'BREAK,READY,WORKING\']\\"\\n  ],\\n  \\"Data\\": \\"无\\"\\n}","type":"json"}]',
            'title' => '第三方IM消息回调',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'PublishContactFlow' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccTPIKHY'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'ContactFlowId',
                    'in' => 'query',
                    'schema' => ['description' => '联系流ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'b0a063bf-f138-42a4-ad9f-9babe3ec1a9e'],
                ],
                [
                    'name' => 'DraftId',
                    'in' => 'query',
                    'schema' => ['description' => '草稿ID，当前联系流对应的草稿版本ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '0e0b8e78-af3e-4360-a5c5-f9bb5c2b8af2'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。'."\n"
                                ."\n", 'type' => 'string', 'example' => 'BFB6788F-20D4-5767-BC67-99EAAC28F789'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '发布联系流',
            'summary' => '发布联系流。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'PublishContactFlow'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"BFB6788F-20D4-5767-BC67-99EAAC28F789\\"\\n}","type":"json"}]',
        ],
        'ReadyForService' => [
            'summary' => '调用ReadyForService使指定实例下的指定坐席就绪，就绪后坐席进入空闲状态。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'none',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccBCFPY3'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID，不填默认为当前RAM账户映射的坐席。', 'type' => 'string', 'required' => false, 'example' => 'user-test@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '设备ID，无意义，可以随便填写。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'device'],
                ],
                [
                    'name' => 'OutboundScenario',
                    'in' => 'query',
                    'schema' => ['description' => '上线后是否进入仅外呼模式，选填，默认false。', 'type' => 'boolean', 'required' => false, 'example' => 'false'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。'."\n", 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。'."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。'."\n", 'type' => 'string', 'example' => 'CC49060B-87ED-489A-AD3D-00E57775DBFF'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8001****'],
                                    'WorkMode' => [
                                        'description' => '工作模式。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                        'example' => 'ON_SITE',
                                    ],
                                    'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                    'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                    'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                    'BreakCode' => [
                                        'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                        'example' => 'Warm-up'."\n",
                                    ],
                                    'InstanceId' => ['description' => '实例ID。'."\n"
                                        ."\n", 'type' => 'string', 'example' => 'ccc-test'],
                                    'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                    'UserState' => [
                                        'description' => '座席状态。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                        'example' => 'READY',
                                    ],
                                    'SignedSkillGroupIdList' => [
                                        'description' => '坐席签入的技能组ID列表。',
                                        'type' => 'array',
                                        'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'InvalidOperation.ChannelState', 'errorMessage' => 'The operation is not allowed. Channel stats (%s) does not meet expectations (%s).', 'description' => ''],
                    ['errorCode' => 'InvalidOperation.UserState', 'errorMessage' => 'The operation is not allowed. User state (%s) does not meet expectations (%s).', 'description' => '非法操作，用户状态不符合预期。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.UserId', 'errorMessage' => 'The user %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的用户。'],
                ],
            ],
            'title' => '坐席就绪',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-10-26T08:13:46.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ReadyForService'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"CC49060B-87ED-489A-AD3D-00E57775DBFF\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"Extension\\": \\"8001****\\",\\n    \\"WorkMode\\": \\"ON_SITE\\",\\n    \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n    \\"JobId\\": \\"job-6538214103685****\\",\\n    \\"UserId\\": \\"agent@ccc-test\\",\\n    \\"BreakCode\\": \\"Warm-up\\\\n\\",\\n    \\"InstanceId\\": \\"ccc-test\\",\\n    \\"OutboundScenario\\": false,\\n    \\"UserState\\": \\"READY\\",\\n    \\"SignedSkillGroupIdList\\": [\\n      \\"skillgroup1@ccc-test\\"\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>CC49060B-87ED-489A-AD3D-00E57775DBFF</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <Extension>80011474</Extension>\\n    <UserState>OFFLINE</UserState>\\n    <InstanceId>ccc-test</InstanceId>\\n    <UserId>user-test@ccc-test</UserId>\\n    <OutboundScenario>false</OutboundScenario>\\n    <WorkMode>ON_SITE</WorkMode>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'RedialCall' => [
            'summary' => '重拨脱敏后的话单中的号码',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'none',
                'riskType' => 'none',
                'chargeType' => 'paid',
                'abilityTreeNodes' => ['FEATUREcccBCFPY3'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '呼叫中心实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'abc'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '座席用户ID信息。', 'type' => 'string', 'required' => false, 'example' => 'samzhang@abc'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '座席端提供的唯一ID，用来表示一个座席工作台。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'CCC-x.x.x.x-chrome102-bsdf911812c60f61e'],
                ],
                [
                    'name' => 'Caller',
                    'in' => 'query',
                    'schema' => ['description' => '主叫号码。', 'type' => 'string', 'required' => false, 'example' => '0109810****'],
                ],
                [
                    'name' => 'Callee',
                    'in' => 'query',
                    'schema' => ['description' => '被叫号码。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '1318888****'],
                ],
                [
                    'name' => 'TimeoutSeconds',
                    'in' => 'query',
                    'schema' => ['description' => '超时时间，呼叫在经过该参数指定的时间仍然未接通的情况下，则主动挂断。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '300', 'minimum' => '30', 'example' => '30'],
                ],
                [
                    'name' => 'Tags',
                    'in' => 'query',
                    'schema' => ['description' => '随路数据，不能超过128字节，主要用于扩展需求，普通客户无需关心。', 'type' => 'string', 'required' => false, 'example' => 'a=b'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '话务ID。用来重拨的上一通电话的话务ID。', 'type' => 'string', 'required' => false, 'example' => 'job-6581536084722****'],
                ],
            ],
            'responses' => [
                200 => [
                    'headers' => [],
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '状态码。返回OK代表请求成功，其他错误码详见错误码列表。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BF268B34-09C2-43FD-BAC4-5D31EA63****'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => 'skillGroupId'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'ContextId' => ['description' => '上下文ID，严格有序递增。', 'type' => 'integer', 'format' => 'int64', 'example' => '123456789'],
                                    'CallContext' => [
                                        'description' => '话务上下文环境。'."\n",
                                        'type' => 'object',
                                        'properties' => [
                                            'CallType' => [
                                                'description' => '呼叫类型, 最初发起呼叫时的类型。',
                                                'type' => 'string',
                                                'enumValueTitles' => [
                                                    'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                    'COACH' => '辅导',
                                                ],
                                                'example' => 'OUTBOUND',
                                            ],
                                            'InstanceId' => ['description' => '云联络中心实例ID。', 'type' => 'string', 'example' => 'abc'],
                                            'JobId' => ['description' => '话务ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'ChannelContexts' => [
                                                'description' => '话务通道列表。',
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '话务通道。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'ReleaseInitiator' => ['description' => '话务通道的挂断方，表示该话务通道是谁首先发起的挂断。', 'type' => 'string', 'example' => '139xxxx0501'],
                                                        'ChannelState' => [
                                                            'description' => '话务通道的状态。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['CREATED' => '已创建', 'ANSWERED' => '已接通', 'RELEASED' => '已挂断', 'RETIRED' => '已失效', 'EARLY_MEDIA' => '早媒体阶段', 'NONE' => '初始状态', 'RINGING' => '振铃中'],
                                                            'example' => 'CREATED',
                                                        ],
                                                        'Destination' => ['description' => '话务通道的被叫方。', 'type' => 'string', 'example' => '8001****'],
                                                        'UserId' => ['description' => '座席用户ID信息。', 'type' => 'string', 'example' => 'samzhang@abc'],
                                                        'ChannelFlags' => [
                                                            'description' => '话务通道标志。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['COACHING' => '辅导中', 'MONITORING' => '监听中', 'MONITORED' => '被监听', 'COACHED' => '被辅导', 'HOLD' => '保持', 'MUTED' => '静音'],
                                                            'example' => 'COACHING',
                                                        ],
                                                        'Timestamp' => ['description' => '状态数据上次变更时间戳。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609138903315'],
                                                        'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '486:USER_BUSY'],
                                                        'CallType' => [
                                                            'description' => '话务通道的通话类型。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => [
                                                                'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                                'COACH' => '辅导',
                                                            ],
                                                            'example' => 'OUTBOUND',
                                                        ],
                                                        'JobId' => ['description' => '话务ID。'."\n", 'type' => 'string', 'example' => 'job-6573574060089****'],
                                                        'ChannelId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => 'ch:user:1390501****->8032****:1609138902226:job-653821410368****'],
                                                        'Originator' => ['description' => '话务通道的主叫方。', 'type' => 'string', 'example' => '1318888****'],
                                                        'UserExtension' => ['description' => '用户分机号。', 'type' => 'string', 'example' => '8000****'."\n"],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'UserContext' => [
                                        'description' => '坐席上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'Extension' => ['description' => '用户分机号。', 'type' => 'string', 'example' => '8000****'],
                                            'WorkMode' => ['description' => '工作模式。枚举值：'."\n"
                                                .'- ON_SITE: 场内模式'."\n"
                                                .'- OFF_SITE: 场外模式'."\n"
                                                .'- OFFICE_PHONE: 办公电话模式', 'type' => 'string', 'example' => 'ON_SITE'."\n"],
                                            'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'CCC-x.x.x.x-chrome102-bsdf911812c60f61e'."\n"],
                                            'JobId' => ['description' => '话务ID。', 'type' => 'string', 'example' => 'job-6573574060089****'],
                                            'UserId' => ['description' => '座席用户ID信息。', 'type' => 'string', 'example' => 'samzhang@abc'."\n"],
                                            'BreakCode' => ['description' => '小休状态码，分为系统定义和客户定义两种。'."\n"
                                                ."\n"
                                                .'系统定义的小休码：'."\n"
                                                .'- Warm-up：坐席上线后置闲前的临时小休状态'."\n"
                                                .'- RingingTimeout： 坐席振铃超时导致的小休'."\n"
                                                .'- RejectCall：坐席拒接导致的小休'."\n"
                                                ."\n"
                                                .'客户自定义状态码没有限制，客户可以根据业务需要自行定义。', 'type' => 'string', 'example' => 'Warm-up'],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'abc'],
                                            'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'False'],
                                            'UserState' => ['description' => '座席状态。枚举值：'."\n"
                                                .'- READY: 空闲'."\n"
                                                .'- WORKING: 话后处理中'."\n"
                                                .'- DIALING: 拨号中'."\n"
                                                .'- BREAK: 小休'."\n"
                                                .'- OFFLINE: 离线'."\n"
                                                .'- TALKING: 通话中'."\n"
                                                .'- RINGING: 振铃中', 'type' => 'string', 'example' => 'READY'],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '坐席签入的技能组ID列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '坐席签入的技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@abc'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'UserBusy', 'errorMessage' => 'The user %s you called was busy. Please try again later.', 'description' => '您呼叫的用户正忙，请稍后再试。'],
                    ['errorCode' => 'InvalidOperation.ChannelState', 'errorMessage' => 'The operation is not allowed. Channel stats (%s) does not meet expectations (%s).', 'description' => ''],
                    ['errorCode' => 'InvalidOperation.UserState', 'errorMessage' => 'The operation is not allowed. User state (%s) does not meet expectations (%s).', 'description' => '非法操作，用户状态不符合预期。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.UserId', 'errorMessage' => 'The user %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的用户。'],
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.Extension', 'errorMessage' => 'No available extension number exists.', 'description' => '没有可分配的分机号。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.CTI', 'errorMessage' => 'An internal CTI service error occurred. %s', 'description' => '内部CTI服务错误。'],
                ],
            ],
            'title' => '重拨',
            'changeSet' => [
                ['createdAt' => '2023-10-26T08:13:46.000Z', 'description' => '请求参数发生变更'],
                ['createdAt' => '2022-12-30T02:49:39.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '300', 'countWindow' => 1, 'regionId' => '*', 'api' => 'RedialCall'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"BF268B34-09C2-43FD-BAC4-5D31EA63****\\",\\n  \\"Params\\": [\\n    \\"skillGroupId\\"\\n  ],\\n  \\"Data\\": {\\n    \\"ContextId\\": 123456789,\\n    \\"CallContext\\": {\\n      \\"CallType\\": \\"OUTBOUND\\",\\n      \\"InstanceId\\": \\"abc\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"ChannelContexts\\": [\\n        {\\n          \\"ReleaseInitiator\\": \\"139xxxx0501\\",\\n          \\"ChannelState\\": \\"CREATED\\",\\n          \\"Destination\\": \\"8001****\\",\\n          \\"UserId\\": \\"samzhang@abc\\",\\n          \\"ChannelFlags\\": \\"COACHING\\",\\n          \\"Timestamp\\": 1609138903315,\\n          \\"ReleaseReason\\": \\"486:USER_BUSY\\",\\n          \\"CallType\\": \\"OUTBOUND\\",\\n          \\"JobId\\": \\"job-6573574060089****\\",\\n          \\"ChannelId\\": \\"ch:user:1390501****->8032****:1609138902226:job-653821410368****\\",\\n          \\"Originator\\": \\"1318888****\\",\\n          \\"UserExtension\\": \\"8000****\\\\n\\"\\n        }\\n      ]\\n    },\\n    \\"UserContext\\": {\\n      \\"Extension\\": \\"8000****\\",\\n      \\"WorkMode\\": \\"ON_SITE\\\\n\\",\\n      \\"DeviceId\\": \\"CCC-x.x.x.x-chrome102-bsdf911812c60f61e\\\\n\\",\\n      \\"JobId\\": \\"job-6573574060089****\\",\\n      \\"UserId\\": \\"samzhang@abc\\\\n\\",\\n      \\"BreakCode\\": \\"Warm-up\\",\\n      \\"InstanceId\\": \\"abc\\",\\n      \\"OutboundScenario\\": true,\\n      \\"UserState\\": \\"READY\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skillgroup1@abc\\"\\n      ]\\n    }\\n  }\\n}","type":"json"}]',
        ],
        'RegisterDevice' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccBCFPY3'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '设备ID，用户可自行设置，无特殊要求，字符串形式即可。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'test-device'],
                ],
                [
                    'name' => 'Password',
                    'in' => 'query',
                    'schema' => ['description' => '设备密码，该密码用于在SIP设备发起注册信令时做鉴权校验，请妥善保管。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'password'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Params' => [
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                                'description' => '',
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be blank.', 'description' => ''],
                ],
            ],
            'title' => '注册设备',
            'summary' => '调用RegisterDevice注册SIP设备到指定实例下的指定坐席， SIP设备可以是SIP话机或SIP软电话。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '50', 'countWindow' => 1, 'regionId' => '*', 'api' => 'RegisterDevice'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'RegisterDevices' => [
            'summary' => '调用RegisterDevices注册一个或多个SIP设备到指定实例下的指定坐席，SIP设备可以是SIP话机或SIP软电话。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccBCFPY3'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserIdListJson',
                    'in' => 'query',
                    'schema' => ['description' => ' 座席ID列表，格式为JSON数组的字符串，数组元素是坐席ID。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '["user-test@ccc-test"]'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '设备ID，用户可自行设置，无特殊要求，字符串形式即可。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'test-device'],
                ],
                [
                    'name' => 'Password',
                    'in' => 'query',
                    'schema' => ['description' => '设备密码，该密码用于在SIP设备发起注册信令时做鉴权校验，请妥善保管。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'password'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                            'Params' => [
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                                'description' => '',
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
            ],
            'title' => '注册多个设备',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2022-01-19T00:08:15.000Z', 'description' => 'OpenAPI 下线'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '50', 'countWindow' => 1, 'regionId' => '*', 'api' => 'RegisterDevices'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'RejectChat' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => ['operationType' => 'update'],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '话务ID。', 'type' => 'string', 'required' => true, 'example' => 'chat-65382141036853491'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'B59382D2-5755-4C6D-861F-FA2AAD8F89F7'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null.', 'description' => ''],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => ''],
                    ['errorCode' => 'Parameter.Format', 'errorMessage' => 'The format of parameter %s is invalid.', 'description' => ''],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s must not be null.', 'description' => ''],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
                409 => [
                    ['errorCode' => 'AlreadyExists.SkillGroup', 'errorMessage' => 'The skill group %s already exists in instance %s.', 'description' => ''],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"B59382D2-5755-4C6D-861F-FA2AAD8F89F7\\"\\n}","type":"json"}]',
            'title' => '拒绝聊天',
            'summary' => '坐席通过RejectChat拒绝接受被分配的聊天。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'RejectTicket' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => ['operationType' => 'update'],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'TicketId',
                    'in' => 'query',
                    'schema' => ['description' => '工单ID。', 'type' => 'string', 'required' => false, 'example' => 'f2c6722b-cd13-442d-bf10-22a07c70d6d5'],
                ],
                [
                    'name' => 'Comment',
                    'in' => 'query',
                    'schema' => ['description' => '处理意见。', 'type' => 'string', 'required' => false, 'example' => '请补充信息。'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'TurnDownTicketResponse',
                        'description' => 'TurnDownTicketResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => ['description' => '数据。'."\n", 'type' => 'any', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '678F7002-CA01-4ABF-A112-585AFBDF3A3B'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '错误信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": \\"无\\",\\n  \\"RequestId\\": \\"678F7002-CA01-4ABF-A112-585AFBDF3A3B\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '退回工单',
            'summary' => '使用RejectTicket退回工单，退回的工单在创建人补充信息后可以重新提交。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ReleaseCall' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID，不填默认使用当前RAM账号映射的坐席。', 'type' => 'string', 'required' => false, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '设备ID，无意义，可以随便填写。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'device'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-6538214103685****'],
                ],
                [
                    'name' => 'ChannelId',
                    'in' => 'query',
                    'schema' => ['description' => '待挂断的话务通道ID，非必填，不填默认为当前UserId对应坐席所在的话务通道。', 'type' => 'string', 'required' => false, 'example' => 'ch:user:1390501****->8032****:1609138902226:job-6538214103685****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'CallContext' => [
                                        'description' => '话务上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'ChannelContexts' => [
                                                'description' => '话务通道列表。',
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '话务通道。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'ReleaseInitiator' => ['description' => '话务通道的挂断方，表示该话务通道是谁首先发起的挂断。', 'type' => 'string', 'example' => '1390501****'],
                                                        'ChannelState' => [
                                                            'description' => '话务通道的状态。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['CREATED' => '已创建', 'ANSWERED' => '已接通', 'RELEASED' => '已挂断', 'RETIRED' => '已失效', 'EARLY_MEDIA' => '早媒体阶段', 'NONE' => '初始状态', 'RINGING' => '振铃中'],
                                                            'example' => 'CREATED',
                                                        ],
                                                        'Destination' => ['description' => '话务通道的被叫方。', 'type' => 'string', 'example' => '1390501****'],
                                                        'UserId' => ['description' => '话务通道关联的坐席ID，如果是客户的话务通道，该字段为空。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                        'Timestamp' => ['description' => '话务通道最近一次状态变化的时间戳，格式是Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609138903315'],
                                                        'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '404 - No destination'],
                                                        'CallType' => [
                                                            'description' => '话务通道的通话类型。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => [
                                                                'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                                'COACH' => '辅导',
                                                            ],
                                                            'example' => 'OUTBOUND',
                                                        ],
                                                        'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                                        'ChannelId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => 'ch:user:1390501****->8032****:1609138902226:job-653821410368****'],
                                                        'Originator' => ['description' => '话务通道的主叫方。', 'type' => 'string', 'example' => '0830019****'],
                                                        'UserExtension' => ['description' => '话务通道关联的坐席的分机号。', 'type' => 'string', 'example' => '8032****'],
                                                        'ChannelVariables' => ['description' => '随路数据', 'type' => 'string', 'example' => 'a=b;c=d;'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'UserContext' => [
                                        'description' => '坐席上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8032****'],
                                            'WorkMode' => [
                                                'description' => '工作模式。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                'example' => 'ON_SITE',
                                            ],
                                            'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                            'BreakCode' => [
                                                'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                                'example' => 'Warm-up',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            'UserState' => [
                                                'description' => '座席状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                                'example' => 'BREAK',
                                            ],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '坐席签入的技能组ID列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                            ],
                                        ],
                                    ],
                                    'ContextId' => ['description' => '系统自增ID，客户无需关心。', 'type' => 'integer', 'format' => 'int64', 'example' => '123456'],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"CallContext\\": {\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"ChannelContexts\\": [\\n        {\\n          \\"ReleaseInitiator\\": \\"1390501****\\",\\n          \\"ChannelState\\": \\"CREATED\\",\\n          \\"Destination\\": \\"1390501****\\",\\n          \\"UserId\\": \\"agent@ccc-test\\",\\n          \\"Timestamp\\": 1609138903315,\\n          \\"ReleaseReason\\": \\"404 - No destination\\",\\n          \\"CallType\\": \\"OUTBOUND\\",\\n          \\"JobId\\": \\"job-6538214103685****\\",\\n          \\"ChannelId\\": \\"ch:user:1390501****->8032****:1609138902226:job-653821410368****\\",\\n          \\"Originator\\": \\"0830019****\\",\\n          \\"UserExtension\\": \\"8032****\\",\\n          \\"ChannelVariables\\": \\"a=b;c=d;\\"\\n        }\\n      ]\\n    },\\n    \\"UserContext\\": {\\n      \\"Extension\\": \\"8032****\\",\\n      \\"WorkMode\\": \\"ON_SITE\\",\\n      \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"UserId\\": \\"agent@ccc-test\\",\\n      \\"BreakCode\\": \\"Warm-up\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"OutboundScenario\\": false,\\n      \\"UserState\\": \\"BREAK\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skillgroup1@ccc-test\\"\\n      ]\\n    },\\n    \\"ContextId\\": 123456\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <UserContext>\\n        <Extension>80326034</Extension>\\n        <UserState>BREAK</UserState>\\n        <InstanceId>ccc-test</InstanceId>\\n        <UserId>user-test@ccc-test</UserId>\\n        <DeviceId>ACC-YUNBS-1.0.10-b18bp53c1736c2914176a801ei90</DeviceId>\\n        <BreakCode>Warm-up</BreakCode>\\n        <OutboundScenario>false</OutboundScenario>\\n        <WorkMode>ON_SITE</WorkMode>\\n        <JobId>job-65382141036853491</JobId>\\n        <SignedSkillGroupIdList>[\\"skg-test1@ccc-test\\",\\"skg-test2@ccc-test\\"]</SignedSkillGroupIdList>\\n    </UserContext>\\n    <CallContext>\\n        <InstanceId>ccc-test</InstanceId>\\n        <JobId>job-65382141036853491</JobId>\\n        <ChannelContexts>\\n            <Destination>139xxxx0501</Destination>\\n            <ChannelState>CREATED</ChannelState>\\n            <ReleaseInitiator>139xxxx0501</ReleaseInitiator>\\n            <CallType>OUTBOUND</CallType>\\n            <AssociatedData/>\\n            <ChannelId>ch:user:139xxxx0501-&gt;80326034:1609138902226:job-65382141036853491</ChannelId>\\n            <Timestamp>1609138903315</Timestamp>\\n            <ReleaseReason>404 - No destination</ReleaseReason>\\n            <Originator>083xxxx0019</Originator>\\n            <UserId>user-test@ccc-test</UserId>\\n            <UserExtension>80326034</UserExtension>\\n            <JobId>job-65382141036853491</JobId>\\n        </ChannelContexts>\\n    </CallContext>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
            'title' => '挂断通话',
            'summary' => '调用ReleaseCall挂断指定实例下指定通话ID对应的通话，调用者必须是坐席，且正处于通话状态。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-10-26T08:13:45.000Z', 'description' => '请求参数发生变更'],
                ['createdAt' => '2023-06-05T23:22:12.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2022-01-19T00:08:15.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ReleaseCall'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ReleaseChat' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => ['operationType' => 'update'],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '话务ID。', 'type' => 'string', 'required' => true, 'example' => 'chat-6538214103685****'],
                ],
                [
                    'name' => 'UserType',
                    'in' => 'query',
                    'schema' => ['description' => '用户类型。'."\n"
                        .'- CUSTOMER : 访客'."\n"
                        .'- AGENT： 坐席', 'type' => 'string', 'required' => true, 'example' => 'CUSTOMER'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '用户ID。访客ID或坐席ID。', 'type' => 'string', 'required' => false, 'example' => 'edbcf95a-ef9f-4296-a0a6-985ac9e36db3'],
                ],
                [
                    'name' => 'Token',
                    'in' => 'query',
                    'schema' => ['description' => '网络业务的渠道Token。', 'type' => 'string', 'required' => false, 'example' => '9XYGTGWtq2wFi_Bpg7aUnIoYi_vG_rO3bjEn0YtsxbHRHrYHlz1LDBLJAyZcLxieRQR4h_6AnWvTjJeNU5jg************Hwej7WgWrmA='],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。'."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'B06B3244-1B44-481B-90C4-F2F92E59D6B5'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null.', 'description' => ''],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => ''],
                    ['errorCode' => 'Parameter.Format', 'errorMessage' => 'The format of parameter %s is invalid.', 'description' => ''],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s must not be null.', 'description' => ''],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
                409 => [
                    ['errorCode' => 'AlreadyExists.SkillGroup', 'errorMessage' => 'The skill group %s already exists in instance %s.', 'description' => ''],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"B06B3244-1B44-481B-90C4-F2F92E59D6B5\\"\\n}","type":"json"}]',
            'title' => '结束聊天',
            'summary' => '通话ReleaseChat接口结束当前聊天。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'RemoveBlacklistCallTagging' => [
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '云联络中心实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'Number',
                    'in' => 'query',
                    'schema' => ['description' => '电话号码。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '1312121****'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。号码为加密号码（带有*），需要填写JobId，非加密号码，不需要填写该字段。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-6538214103685****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => 'Schema of Response',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['title' => 'Id of the request', 'description' => 'Id of the request', 'type' => 'string', 'example' => '03C67DAD-EB26-41D8-949D-9B0C470FB716'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => '该参数不能为null值。'],
                    ['errorCode' => 'LimitExceed.CallTagsPerNumber', 'errorMessage' => 'The total number of call tag of numbers exceeds the limit %s.', 'description' => '号码标签数量超出单个呼入号码标记的上线阈值。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.CustomCallTagging', 'errorMessage' => 'Custom call tagging %s does not exist in instance %s.', 'description' => '呼入号码标记不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.DB', 'errorMessage' => 'An internal DB service error occurred. %s', 'description' => '内部数据服务错误。'],
                ],
            ],
            'title' => '移除号码黑名单标签',
            'summary' => '移除指定号码的黑名单标签。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"RequestId\\": \\"03C67DAD-EB26-41D8-949D-9B0C470FB716\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\"\\n}","type":"json"}]',
        ],
        'RemoveDoNotCallNumbers' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'delete',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'NumberList',
                    'in' => 'query',
                    'schema' => ['description' => '待删除的禁止外呼号码列表，格式为JSON数组的字符串，数组长度区间为1-300。', 'type' => 'string', 'required' => false, 'example' => '["1900000****","1312211****"]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Data' => ['description' => '数据。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                            'Params' => [
                                'description' => '错误消息中占位符对应的响应参数。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => 'numberList'],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '删除禁止外呼号码',
            'summary' => '调用RemoveDoNotCallNumbers删除指定实例下的一个或多个禁止外呼号码配置项。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-06T05:44:48.000Z', 'description' => '响应参数发生变更'],
                ['createdAt' => '2022-02-24T13:00:36.000Z', 'description' => 'OpenAPI 下线'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'RemoveDoNotCallNumbers'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Data\\": \\"无\\",\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\",\\n  \\"Params\\": [\\n    \\"numberList\\"\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>无</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'RemovePersonalNumbersFromUser' => [
            'summary' => '调用RemovePersonalNumbersFromUser删除指定实例下指定坐席的一个或多个个人外呼号码。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'delete',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'NumberList',
                    'in' => 'query',
                    'schema' => ['description' => '待删除的个人外呼号码列表，通过调用ListPersonalNumbersOfUser可获取坐席当前关联的个人外呼号码列表。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '["0101234****", "0105678****"]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s may not be null or empty.', 'description' => '该参数不能为null值或为空字符串。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '删除坐席关联的多个号码',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'RemovePersonalNumbersFromUser'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\"\\n}","errorExample":""},{"type":"xml","example":"<RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'RemovePhoneNumberFromSkillGroups' => [
            'summary' => '调用RemovePhoneNumberFromSkillGroups删除指定实例下指定号码关联的一个或多个技能组与该号码的绑定关系，删除的是号码与技能组的绑定关系，并不是真实号码。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'delete',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccPBOQGO'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'Number',
                    'in' => 'query',
                    'schema' => ['description' => '待解绑的号码。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '0101234****'],
                ],
                [
                    'name' => 'SkillGroupIdList',
                    'in' => 'query',
                    'schema' => ['description' => '待解绑的技能组ID列表，请确保技能组与号码之间原本就存在绑定关系。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '["skillgroup1@ccc-test","skillgroup2@ccc-test"]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s may not be null or empty.', 'description' => '该参数不能为null值或为空字符串。'],
                    ['errorCode' => 'Parameter.Format', 'errorMessage' => 'The format of parameter %s is invalid. %s', 'description' => '该参数的格式不合法。'],
                    ['errorCode' => 'Parameter.Invalid', 'errorMessage' => 'The parameter %s is invalid. %s.', 'description' => '该参数无效。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '删除多个技能组关联的号码',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'RemovePhoneNumberFromSkillGroups'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\"\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'RemovePhoneNumbers' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'delete',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc1MRAID'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'NumberList',
                    'in' => 'query',
                    'schema' => ['description' => '待删除的号码列表。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '["0101234****","0105678****"]'],
                ],
                [
                    'name' => 'Force',
                    'in' => 'query',
                    'schema' => ['description' => '是否强制删除，如果号码关联了技能组、联系流或坐席，只有将该字段设置为true才可以执行删除，非必填，默认false。', 'type' => 'boolean', 'required' => false, 'example' => 'true'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Data' => [
                                'description' => '删除失败的号码列表。',
                                'type' => 'array',
                                'items' => ['description' => '号码。', 'type' => 'string', 'example' => '0101234****'],
                                'example' => '无',
                            ],
                            'Params' => [
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                                'description' => '',
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '删除号码',
            'summary' => '调用RemovePhoneNumbers删除指定实例下的一个或多个号码。并非真实删除某个号码，而是将这个号码与实例进行解绑，包括号码关联的技能组、联系流、坐席等，都将随之解绑。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-17T01:12:03.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'RemovePhoneNumbers'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Data\\": [\\n    \\"0101234****\\"\\n  ],\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>无</Data>\\n<FailureList>无</FailureList>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'RemovePhoneNumbersFromSkillGroup' => [
            'summary' => '调用RemovePhoneNumbersFromSkillGroup删除指定实例下指定技能组关联的一个或多个号码与该技能组的关联关系。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'delete',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccPBOQGO'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'NumberList',
                    'in' => 'query',
                    'schema' => ['description' => '号码列表。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '["0101234****","0105678****"]'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'skillgroup@ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s may not be null or empty.', 'description' => '该参数不能为null值或为空字符串。'],
                    ['errorCode' => 'Parameter.Format', 'errorMessage' => 'The format of parameter %s is invalid. %s', 'description' => '该参数的格式不合法。'],
                    ['errorCode' => 'Parameter.Invalid', 'errorMessage' => 'The parameter %s is invalid. %s.', 'description' => '该参数无效。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.SkillGroupId', 'errorMessage' => 'The skill group ID %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的技能组ID。'],
                ],
            ],
            'title' => '删除技能组关联的多个号码',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'RemovePhoneNumbersFromSkillGroup'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\"\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'RemoveSkillGroupsFromUser' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccPBOQGO'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'SkillGroupIdList',
                    'in' => 'query',
                    'schema' => ['description' => '取消关联的技能组ID列表，格式为JSON数组的字符串，数组元素是技能组ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '["skillgroup1@ccc-test","skillgroup2@ccc-test"]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Data' => ['description' => '数据。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s may not be null or empty.', 'description' => '该参数不能为null值或为空字符串。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '删除坐席关联的多个技能组',
            'summary' => '调用RemoveSkillGroupsFromUser删除指定实例下指定坐席关联的一个或多个技能组与该坐席之间的关联关系。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'RemoveSkillGroupsFromUser'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Data\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\"\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>无</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'RemoveUsers' => [
            'summary' => '调用RemoveUsers删除指定实例下的一个或多个坐席，该操作仅将RAM账户与实例解绑，然后将RAM账户映射的坐席从实例中删除，并不会删除RAM账户本身。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserIdList',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID列表，格式为JSON数组的字符串，数组元素是坐席ID。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => '["agent1@ccc-test","agent2@ccc-test"]'],
                ],
                [
                    'name' => 'Force',
                    'in' => 'query',
                    'schema' => ['description' => '是否强制删除。', 'type' => 'boolean', 'required' => false, 'example' => 'true'],
                ],
                [
                    'name' => 'FilePath',
                    'in' => 'query',
                    'schema' => ['description' => '待删除用户列表文件的OSS对象的ObjectKey。', 'type' => 'string', 'required' => false, 'example' => 'temp/removeUsers.xlsx'],
                ],
                [
                    'name' => 'NotificationEmail',
                    'in' => 'query',
                    'schema' => ['description' => '通知邮件地址。', 'type' => 'string', 'required' => false, 'example' => '123@abc.com'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Params' => [
                                'description' => '响应参数。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s may not be null or empty.', 'description' => '该参数不能为null值或为空字符串。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '删除坐席',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-17T01:12:02.000Z', 'description' => '请求参数发生变更'],
                ['createdAt' => '2023-04-14T05:54:04.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'RemoveUsers'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'RemoveUsersFromSkillGroup' => [
            'summary' => '调用RemoveUsersFromSkillGroup删除指定实例下指定技能组关联的一个或多个坐席，该操作仅删除技能组与坐席之间的关联关系，并不会删除坐席。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'skillgroup@ccc-test'],
                ],
                [
                    'name' => 'UserIdList',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID列表。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '["agent1@ccc-test","agent2@ccc-test"]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s may not be null or empty.', 'description' => '该参数不能为null值或为空字符串。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.SkillGroupId', 'errorMessage' => 'The skill group ID %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的技能组ID。'],
                ],
            ],
            'title' => '删除技能组关联的多个坐席',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'RemoveUsersFromSkillGroup'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\"\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ResetAgentState' => [
            'summary' => '调用ResetAgentState重置指定实例下指定坐席的坐席状态。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。'."\n", 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID，非必填，不填默认使用当前RAM账户映射的坐席。', 'type' => 'string', 'required' => false, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '设备ID，可以随便填写，无特殊作用，无特殊要求。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'device'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。'."\n", 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。'."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Params' => [
                                'type' => 'array',
                                'items' => ['description' => '参数信息。', 'type' => 'string', 'example' => '无'],
                                'description' => '',
                            ],
                            'Data' => [
                                'description' => '坐席状态数据。',
                                'type' => 'object',
                                'properties' => [
                                    'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8001****'],
                                    'WorkMode' => [
                                        'description' => '工作模式。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                        'example' => 'ON_SITE',
                                    ],
                                    'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                    'JobId' => ['description' => '通话ID，如果该字段有值，说明坐席当前处于通话过程中。', 'type' => 'string', 'example' => '无'],
                                    'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                    'BreakCode' => [
                                        'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休码包括：Warm-up'."\n"
                                            .'（坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                        'example' => 'Warm-up',
                                    ],
                                    'InstanceId' => ['description' => '实例ID。'."\n", 'type' => 'string', 'example' => 'ccc-test'],
                                    'OutboundScenario' => ['description' => '坐席是否开启了仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                    'UserState' => [
                                        'description' => '坐席状态。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                        'example' => 'OFFLINE',
                                    ],
                                    'SignedSkillGroupIdList' => [
                                        'description' => '坐席签入的技能组ID列表。',
                                        'type' => 'array',
                                        'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.UserId', 'errorMessage' => 'The user %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的用户。'],
                ],
            ],
            'title' => '重置坐席状态',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-10-26T08:13:45.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ResetAgentState'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"Extension\\": \\"8001****\\",\\n    \\"WorkMode\\": \\"ON_SITE\\",\\n    \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n    \\"JobId\\": \\"无\\",\\n    \\"UserId\\": \\"agent@ccc-test\\",\\n    \\"BreakCode\\": \\"Warm-up\\",\\n    \\"InstanceId\\": \\"ccc-test\\",\\n    \\"OutboundScenario\\": false,\\n    \\"UserState\\": \\"OFFLINE\\",\\n    \\"SignedSkillGroupIdList\\": [\\n      \\"skillgroup@ccc-test\\"\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Data>\\n    <Extension>80011112</Extension>\\n    <UserState>OFFLINE</UserState>\\n    <InstanceId>ccc-test</InstanceId>\\n    <UserId>user-test@ccc-test</UserId>\\n    <OutboundScenario>false</OutboundScenario>\\n    <WorkMode>ON_SITE</WorkMode>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'ResetUserPassword' => [
            'summary' => '调用ResetUserPassword重置指定实例下指定坐席的登录密码。实际上坐席并没有登录密码，修改的是坐席关联的RAM账户的登录密码，通常用于客服忘记自己的RAM账户登录密码的场景。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'Password',
                    'in' => 'query',
                    'schema' => ['description' => '新的密码。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'password'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
                403 => [
                    ['errorCode' => 'Permission.Role', 'errorMessage' => 'You have no permission to access role %s.', 'description' => '您无权访问指定角色。'],
                ],
                [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.UserId', 'errorMessage' => 'The user %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的用户。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.Common', 'errorMessage' => 'An internal service error occurred. %s', 'description' => '内部服务错误。'],
                    ['errorCode' => 'InternalService.RAM', 'errorMessage' => 'An internal RAM service error occurred. %s', 'description' => '内部RAM服务错误。'],
                    ['errorCode' => 'InternalService.STS', 'errorMessage' => 'An internal STS service error occurred. %s', 'description' => '内部STS服务错误。'],
                ],
            ],
            'title' => '重置坐席密码',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ResetUserPassword'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\"\\n}","errorExample":""},{"type":"xml","example":"<RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'RestoreArchivedRecordings' => [
            'summary' => '解冻指定实例下的通话录音。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'none',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccKYIENB'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '云联络中心实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'ContactIds',
                    'in' => 'query',
                    'schema' => ['description' => '话务ID列表，JSON格式。', 'type' => 'string', 'required' => false, 'docRequired' => false, 'example' => '[\\"job-216750038017142784\\"]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => 'Instance 0 does not exist.'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'F8066648-5D95-55AB-ACD3-2F4AD3BEA715'],
                            'Data' => [
                                'description' => '数据。'."\n",
                                'type' => 'array',
                                'items' => [
                                    'description' => '数据。'."\n",
                                    'type' => 'object',
                                    'properties' => [
                                        'Exists' => ['description' => '录音文件是否存在。', 'type' => 'string', 'example' => 'False'],
                                        'ContactId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-25920271311543****'],
                                        'Status' => ['description' => '录音解冻状态，可选值为Completed或者Progressing。', 'type' => 'string', 'example' => 'Progressing'],
                                        'StorageType' => ['description' => '录音文件的存储类型。', 'type' => 'string', 'example' => 'Standard'],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Maximum', 'errorMessage' => 'The parameter %s must be less than or equal to %s.', 'description' => '参数必须小于或等于系统规定的最大值。'],
                    ['errorCode' => 'Parameter.Minimum', 'errorMessage' => 'The parameter %s must be greater than or equal to %s.', 'description' => '参数必须大于或等于系统规定的最小值。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s may not be null.', 'description' => '该参数不能为null值.'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '解冻录音文件',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '200', 'countWindow' => 1, 'regionId' => '*', 'api' => 'RestoreArchivedRecordings'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"Instance 0 does not exist.\\",\\n  \\"RequestId\\": \\"F8066648-5D95-55AB-ACD3-2F4AD3BEA715\\",\\n  \\"Data\\": [\\n    {\\n      \\"Exists\\": \\"False\\",\\n      \\"ContactId\\": \\"job-25920271311543****\\",\\n      \\"Status\\": \\"Progressing\\",\\n      \\"StorageType\\": \\"Standard\\"\\n    }\\n  ]\\n}","type":"json"}]',
        ],
        'ResubmitTicket' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => ['operationType' => 'update'],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'TicketId',
                    'in' => 'query',
                    'schema' => ['description' => '工单ID。', 'type' => 'string', 'required' => true, 'example' => 'f2c6722b-cd13-442d-bf10-22a07c70d6d5'],
                ],
                [
                    'name' => 'Comment',
                    'in' => 'query',
                    'schema' => ['description' => '处理意见。', 'type' => 'string', 'required' => false, 'example' => '信息已补充'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'CloseTicketResponse',
                        'description' => 'CloseTicketResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => ['description' => '数据。', 'type' => 'any', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '03C67DAD-EB26-41D8-949D-9B0C470FB716'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": \\"无\\",\\n  \\"RequestId\\": \\"03C67DAD-EB26-41D8-949D-9B0C470FB716\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '重新提交工单',
            'summary' => '使用ResubmitTicket接口对驳回/退回的工单重新提交。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'ResumeCampaign' => [
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccQFUGXR'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'CampaignId',
                    'in' => 'query',
                    'schema' => ['description' => '预测式外呼活动ID。', 'type' => 'string', 'required' => true, 'example' => '6badb397-a8b5-40b6-21019d382a09'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => 'Schema of Response',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。', 'type' => 'string', 'example' => 'F505C4C8-1E12-573A-9BA7-4BEAAD129553'],
                            'Code' => ['title' => 'code', 'description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['title' => 'message', 'description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'HttpStatusCode' => ['title' => 'httpStatusCode', 'description' => 'HTTP状态码。', 'type' => 'string', 'example' => '200'],
                        ],
                    ],
                ],
            ],
            'title' => '恢复预测式外呼活动',
            'summary' => '调用ResumeCampaign恢复指定实例下指定ID对应的预测式外呼活动。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ResumeCampaign'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"RequestId\\": \\"F505C4C8-1E12-573A-9BA7-4BEAAD129553\\",\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"HttpStatusCode\\": \\"200\\"\\n}","errorExample":""},{"type":"xml","example":"<ResumeCampaignResponse>\\n    <RequestId>F505C4C8-1E12-573A-9BA7-4BEAAD129553</RequestId>\\n    <Code>OK</Code>\\n    <Message>无</Message>\\n    <HttpStatusCode>200</HttpStatusCode>\\n</ResumeCampaignResponse>","errorExample":""}]',
        ],
        'RetrieveCall' => [
            'summary' => '调用RetrieveCall取回指定实例下指定通话ID对应的通话，通话必须处于保持状态才可操作取回。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccBCFPY3'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '设备ID，无意义，可以随便填写。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'device'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-6538214103685****'],
                ],
                [
                    'name' => 'ChannelId',
                    'in' => 'query',
                    'schema' => ['description' => '待取回的话务通道ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ch:user:1390501****->8032****:1609138902226:job-6538214103685****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'CallContext' => [
                                        'description' => '话务上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'CallType' => [
                                                'description' => '通话类型。',
                                                'type' => 'string',
                                                'enumValueTitles' => [
                                                    'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                    'COACH' => '辅导',
                                                ],
                                                'example' => 'OUTBOUND',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'ChannelContexts' => [
                                                'description' => '话务通道列表。',
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '话务通道。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'ReleaseInitiator' => ['description' => '话务通道的挂断方，表示该话务通道是谁首先发起的挂断。', 'type' => 'string', 'example' => '1390501****'],
                                                        'ChannelState' => [
                                                            'description' => '话务通道的状态。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['CREATED' => '已创建', 'ANSWERED' => '已接通', 'RELEASED' => '已挂断', 'RETIRED' => '已失效', 'EARLY_MEDIA' => '早媒体阶段', 'NONE' => '初始状态', 'RINGING' => '振铃中'],
                                                            'example' => 'CREATED',
                                                        ],
                                                        'Destination' => ['description' => '话务通道的被叫方。', 'type' => 'string', 'example' => '1390501****'],
                                                        'UserId' => ['description' => '话务通道关联的坐席ID，如果是客户的话务通道，该字段为空。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                        'SkillGroupId' => ['description' => '话务通道关联的技能组ID，呼入场景下，关联的技能组ID由IVR中转人工模块配置的技能组决定，呼出场景下，关联的技能组ID为座席签入的第一个技能组的ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                        'Timestamp' => ['description' => '话务通道最近一次状态变化的时间戳，格式是Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609138903315'],
                                                        'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '404 - No destination'],
                                                        'CallType' => [
                                                            'description' => '话务通道的通话类型。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => [
                                                                'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                                'COACH' => '辅导',
                                                            ],
                                                            'example' => 'OUTBOUND',
                                                        ],
                                                        'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                                        'ChannelId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => 'ch:user:1390501****->8032****:1609138902226:job-653821410368****'],
                                                        'Originator' => ['description' => '话务通道的主叫方。', 'type' => 'string', 'example' => '0830019****'],
                                                        'UserExtension' => ['description' => '话务通道关联的坐席的分机号。', 'type' => 'string', 'example' => '8032****'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'UserContext' => [
                                        'description' => '坐席上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8032****'],
                                            'Heartbeat' => ['description' => '上次收到坐席心跳的时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'WorkMode' => [
                                                'description' => '工作模式。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                'example' => 'ON_SITE',
                                            ],
                                            'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                            'Reserved' => ['description' => '坐席最近一次被预定的时间，被预定意味着马上将有来电分配给该坐席，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'BreakCode' => [
                                                'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                                'example' => 'Warm-up',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1324730****'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'UserState' => [
                                                'description' => '座席状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                                'example' => 'BREAK',
                                            ],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '坐席签入的技能组ID列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'InvalidOperation.ChannelState', 'errorMessage' => 'The operation is not allowed. Channel stats (%s) does not meet expectations (%s).', 'description' => ''],
                    ['errorCode' => 'InvalidOperation.UserState', 'errorMessage' => 'The operation is not allowed. User state (%s) does not meet expectations (%s).', 'description' => '非法操作，用户状态不符合预期。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.ChannelId', 'errorMessage' => 'The specified channel %s does not exist in call %s.', 'description' => '通话中不存在指定的Channel信息。'],
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.JobId', 'errorMessage' => 'The call %s does not exist.', 'description' => '指定的通话信息不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.CTI', 'errorMessage' => 'An internal CTI service error occurred. %s', 'description' => '内部CTI服务错误。'],
                ],
            ],
            'title' => '取回通话',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-10-26T08:13:45.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'RetrieveCall'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"CallContext\\": {\\n      \\"CallType\\": \\"OUTBOUND\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"ChannelContexts\\": [\\n        {\\n          \\"ReleaseInitiator\\": \\"1390501****\\",\\n          \\"ChannelState\\": \\"CREATED\\",\\n          \\"Destination\\": \\"1390501****\\",\\n          \\"UserId\\": \\"agent@ccc-test\\",\\n          \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n          \\"Timestamp\\": 1609138903315,\\n          \\"ReleaseReason\\": \\"404 - No destination\\",\\n          \\"CallType\\": \\"OUTBOUND\\",\\n          \\"JobId\\": \\"job-6538214103685****\\",\\n          \\"ChannelId\\": \\"ch:user:1390501****->8032****:1609138902226:job-653821410368****\\",\\n          \\"Originator\\": \\"0830019****\\",\\n          \\"UserExtension\\": \\"8032****\\"\\n        }\\n      ]\\n    },\\n    \\"UserContext\\": {\\n      \\"Extension\\": \\"8032****\\",\\n      \\"Heartbeat\\": 1609136956378,\\n      \\"WorkMode\\": \\"ON_SITE\\",\\n      \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n      \\"UserId\\": \\"agent@ccc-test\\",\\n      \\"Reserved\\": 1609136956378,\\n      \\"BreakCode\\": \\"Warm-up\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"OutboundScenario\\": false,\\n      \\"Mobile\\": \\"1324730****\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"UserState\\": \\"BREAK\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skillgroup1@ccc-test\\"\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <UserContext>\\n        <UserState>BREAK</UserState>\\n        <InstanceId>ccc-test</InstanceId>\\n        <DeviceId>ACC-YUNBS-1.0.10-b18bp53c1736c2914176a801ei90</DeviceId>\\n        <BreakCode>Warm-up</BreakCode>\\n        <OutboundScenario>false</OutboundScenario>\\n        <Mobile>86-132xxxx4730</Mobile>\\n        <SignedSkillGroupIdList>[\\"skg-test1@ccc-test\\",\\"skg-test2@ccc-test\\"]</SignedSkillGroupIdList>\\n        <Extension>80326034</Extension>\\n        <UserId>user-test@ccc-test</UserId>\\n        <Heartbeat>1609136956378</Heartbeat>\\n        <WorkMode>ON_SITE</WorkMode>\\n        <JobId>job-65382141036853491</JobId>\\n        <Reserved>1609136956378</Reserved>\\n    </UserContext>\\n    <CallContext>\\n        <InstanceId>ccc-test</InstanceId>\\n        <CallType>OUTBOUND</CallType>\\n        <JobId>job-65382141036853491</JobId>\\n        <ChannelContexts>\\n            <Destination>139xxxx0501</Destination>\\n            <ChannelState>CREATED</ChannelState>\\n            <ReleaseInitiator>139xxxx0501</ReleaseInitiator>\\n            <CallType>OUTBOUND</CallType>\\n            <SkillGroupId>skg-test1@ccc-test</SkillGroupId>\\n            <AssociatedData/>\\n            <ChannelId>ch:user:139xxxx0501-&gt;80326034:1609138902226:job-65382141036853491</ChannelId>\\n            <Timestamp>1609138903315</Timestamp>\\n            <ReleaseReason>404 - No destination</ReleaseReason>\\n            <Originator>083xxxx0019</Originator>\\n            <UserId>user-test@ccc-test</UserId>\\n            <UserExtension>80326034</UserExtension>\\n            <JobId>job-65382141036853491</JobId>\\n        </ChannelContexts>\\n    </CallContext>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'SaveDocument' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'parameters' => [
                [
                    'name' => 'SchemaId',
                    'in' => 'formData',
                    'schema' => ['description' => 'schema id', 'type' => 'string', 'required' => true, 'example' => 'profile'],
                ],
                [
                    'name' => 'DocumentId',
                    'in' => 'formData',
                    'schema' => ['description' => '文档ID', 'type' => 'string', 'required' => false, 'example' => 'xxx'],
                ],
                [
                    'name' => 'DocumentJson',
                    'in' => 'formData',
                    'schema' => ['description' => '要保存的文档内容，需要符合Schema定义的规则', 'type' => 'string', 'required' => true, 'example' => '{"name":"tom"}'],
                ],
                [
                    'name' => 'RequestId',
                    'in' => 'formData',
                    'schema' => ['description' => '请求ID', 'type' => 'string', 'required' => false, 'example' => 'EAF3C248-E123-441B-A545-B6CD02E98EED'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'formData',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'SaveDocumentResponse',
                        'description' => 'SaveDocumentResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => ['description' => '数据。', 'type' => 'string', 'example' => '0101234****'],
                            'RequestId' => ['description' => '请求ID', 'type' => 'string', 'example' => '01B12EE4-6AF2-4730-8B78-EC15F4E5C025'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息'."\n"
                                ."\n", 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '响应参数。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": \\"0101234****\\",\\n  \\"RequestId\\": \\"01B12EE4-6AF2-4730-8B78-EC15F4E5C025\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '保存Document',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'SaveRTCStatsV2' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeCode' => '50605',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'CallId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '257e73de-1ee8-123b-0b9a-00163e0a****'],
                ],
                [
                    'name' => 'GeneralInfo',
                    'in' => 'query',
                    'schema' => ['description' => '通用信息。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '[null,"","","1647337928819","1647337888816","agent",null,"上海","10.10.XX.XX","11.1.XX.XX","2002"]'],
                ],
                [
                    'name' => 'SenderReport',
                    'in' => 'query',
                    'schema' => ['description' => '发送报告内容。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '["11090","2055127460","0","2236","384592","ssrc_2055127460_send","2022-03-15T09:52:08.820Z","1"]'],
                ],
                [
                    'name' => 'ReceiverReport',
                    'in' => 'query',
                    'schema' => ['description' => '收到报告内容。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '["1","1649328987","40","PCMU","383560","89","49","ssrc_1649328987_recv","2022-03-15T09:52:08.820Z","","0","20000"]'],
                ],
                [
                    'name' => 'GoogAddress',
                    'in' => 'query',
                    'schema' => ['description' => '接入点地址。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '["47.101.XX.XX","44368","47.104.XX.XX","37947"]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int64', 'example' => '200'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                            'Success' => ['description' => '是否成功。', 'type' => 'boolean', 'example' => 'true'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'TimeStamp' => ['description' => '生成记录时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1647309061000'],
                            'RowCount' => ['description' => '行数。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                403 => [
                    ['errorCode' => 'Permission.User', 'errorMessage' => 'You have no permission to access user(s) %s.', 'description' => '您无权访问这些用户。'],
                ],
                [
                    ['errorCode' => 'NotExists.UserId', 'errorMessage' => 'The user %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的用户。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.Common', 'errorMessage' => 'An internal service error occurred. %s', 'description' => '内部服务错误。'],
                ],
            ],
            'title' => '上报坐席端WebRTC统计信息',
            'summary' => '调用SaveRTCStatsV2上报坐席端WebRTC语音传输统计信息，普通客户无需关心该接口。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\",\\n  \\"Success\\": true,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"TimeStamp\\": 1647309061000,\\n  \\"RowCount\\": 1\\n}","errorExample":""},{"type":"xml","example":"<RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<RowCount>1</RowCount>\\n<Code>OK</Code>\\n<TimeStamp>1647309061000</TimeStamp>\\n<Success>true</Success>","errorExample":""}]',
        ],
        'SaveTerminalLog' => [
            'summary' => '调用SaveTerminalLog上报坐席端日志信息，普通客户无需关心该接口。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeCode' => '50606',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'CallId',
                    'in' => 'query',
                    'schema' => ['description' => '话务通道的CallId，有SIP协议生成，每个SIP通话都有一个CallId。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'e13c9740-1e37-123b-21b6-00163e352f9'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-b8b0ca63-330c-4e65-8ae3-9de2c7ce7683'],
                ],
                [
                    'name' => 'AppName',
                    'in' => 'query',
                    'schema' => ['description' => 'APP名称。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'CCCClient'],
                ],
                [
                    'name' => 'DataType',
                    'in' => 'query',
                    'schema' => ['description' => '数据类型，默认是1。', 'type' => 'integer', 'format' => 'int32', 'required' => true, 'docRequired' => true, 'maximum' => '100', 'minimum' => '0', 'example' => '1'],
                ],
                [
                    'name' => 'Content',
                    'in' => 'query',
                    'schema' => ['description' => '内容信息。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'none'],
                ],
                [
                    'name' => 'Status',
                    'in' => 'query',
                    'schema' => ['description' => '状态信息，true或false。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'true'],
                ],
                [
                    'name' => 'UniqueRequestId',
                    'in' => 'query',
                    'schema' => ['description' => '方法请求ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'none'],
                ],
                [
                    'name' => 'MethodName',
                    'in' => 'query',
                    'schema' => ['description' => '方法名称。', 'type' => 'string', 'required' => false, 'example' => 'TurnServerTest'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int64', 'example' => '200'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                            'Success' => ['description' => '是否成功。', 'type' => 'boolean', 'example' => 'true'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'TimeStamp' => ['description' => '生成日志时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1647309061000'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Format', 'errorMessage' => 'The format of parameter %s is invalid. %s', 'description' => '该参数的格式不合法。'],
                ],
                403 => [
                    ['errorCode' => 'Permission.Unauthorized', 'errorMessage' => 'You are not authorized to perform this action. %s privileges are required.', 'description' => '您无权执行此操作。 必须具有指定权限。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.Common', 'errorMessage' => 'An internal service error occurred. %s', 'description' => '内部服务错误。'],
                ],
            ],
            'title' => '保存坐席端日志信息',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '1000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'SaveTerminalLog'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\",\\n  \\"Success\\": true,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"TimeStamp\\": 1647309061000\\n}","errorExample":""},{"type":"xml","example":"<RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>\\n<TimeStamp>1647309061000</TimeStamp>\\n<Success>true</Success>","errorExample":""}]',
        ],
        'SaveWebRTCStats' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeCode' => '50608',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'CallId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '257e73de-1ee8-123b-0b9a-00163e0a****'],
                ],
                [
                    'name' => 'GeneralInfo',
                    'in' => 'query',
                    'schema' => ['description' => '通用信息。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '[null,"","","1647337928819","1647337888816","agent",null,"上海","10.10.XX.XX","11.1.XX.XX","2002"]'],
                ],
                [
                    'name' => 'SenderReport',
                    'in' => 'query',
                    'schema' => ['description' => '发送报告内容。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '["11090","2055127460","0","2236","384592","ssrc_2055127460_send","2022-03-15T09:52:08.820Z","1"]'],
                ],
                [
                    'name' => 'ReceiverReport',
                    'in' => 'query',
                    'schema' => ['description' => '收到报告内容。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '["1","1649328987","40","PCMU","383560","89","49","ssrc_1649328987_recv","2022-03-15T09:52:08.820Z","","0","20000"]'],
                ],
                [
                    'name' => 'GoogAddress',
                    'in' => 'query',
                    'schema' => ['description' => '接入点地址。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '["47.101.XX.XX","44368","47.104.XX.XX","37947"]'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int64', 'example' => '200'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'CF1C21B9-2D49-4B54-880F-FBE248C16903'],
                            'Success' => ['description' => '是否成功。', 'type' => 'boolean', 'example' => 'true'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'TimeStamp' => ['description' => '生成记录时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1555492246000'],
                            'RowCount' => ['description' => '行数。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                403 => [
                    ['errorCode' => 'Permission.User', 'errorMessage' => 'You have no permission to access user(s) %s.', 'description' => '您无权访问这些用户。'],
                ],
                [
                    ['errorCode' => 'NotExists.UserId', 'errorMessage' => 'The user %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的用户。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.Common', 'errorMessage' => 'An internal service error occurred. %s', 'description' => '内部服务错误。'],
                ],
            ],
            'title' => '上报坐席端WebRTC统计信息',
            'summary' => '调用SaveWebRTCStats上报坐席端WebRTC语音传输统计信息，普通客户无需关心该接口。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"RequestId\\": \\"CF1C21B9-2D49-4B54-880F-FBE248C16903\\",\\n  \\"Success\\": true,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"TimeStamp\\": 1555492246000,\\n  \\"RowCount\\": 1\\n}","type":"json"}]',
        ],
        'SaveWebRtcInfo' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeCode' => '50607',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'CallId',
                    'in' => 'query',
                    'schema' => ['description' => '话务通道的CallId，有SIP协议生成，每个SIP通话都有一个CallId。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'e13c9740-1e37-123b-21b6-00163e352f9'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-b8b0ca63-330c-4e65-8ae3-9de2c7ce7683'],
                ],
                [
                    'name' => 'ContentType',
                    'in' => 'query',
                    'schema' => ['description' => '上报内容，值来自前端WebRTC中rtcPeerConnection.getStats(selector)获取的语音传输质量数据，只在云联络中心的公有云平台中使用，集成客户无需关心。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '4'],
                ],
                [
                    'name' => 'Content',
                    'in' => 'query',
                    'schema' => ['description' => '上报内容信息，只在云联络中心的公有云平台中使用，集成客户无需关心。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '{"media_source":{},"remote_inbound_rtp":{},"outbound_rtp":{},"inbound_rtp":{},"remote_outbound_rtp":{},"candidate":{},"basic":{"callId":"e13c9740-1e37-123b-21b6-00163e352f9","timestamp":"1647262108395","callStartTime":"1647262108393","uid":"user-test","access_point":"shanghai","browser":"90","ip":"127.0.0.1"}}'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int64', 'example' => '200'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'CF1C21B9-2D49-4B54-880F-FBE248C16903'],
                            'Success' => ['description' => '是否成功。', 'type' => 'boolean', 'example' => 'true'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'TimeStamp' => ['description' => '信息入库时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1647262108395'],
                            'RowCount' => ['description' => '信息入库返回的行数，表示成功写入多少条记录，如果不为1，可能有异常，需要关注。', 'type' => 'integer', 'format' => 'int64', 'example' => '1'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                403 => [
                    ['errorCode' => 'Permission.User', 'errorMessage' => 'You have no permission to access user(s) %s.', 'description' => '您无权访问这些用户。'],
                ],
                [
                    ['errorCode' => 'NotExists.UserId', 'errorMessage' => 'The user %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的用户。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.Common', 'errorMessage' => 'An internal service error occurred. %s', 'description' => '内部服务错误。'],
                ],
            ],
            'title' => '上报WebRTC状态信息',
            'summary' => '调用SaveWebRtcInfo上报座席端WebRTC的通话状态信息，包括通话质量监控数据等，用于后台统计和监控，客户无需关心该接口。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"RequestId\\": \\"CF1C21B9-2D49-4B54-880F-FBE248C16903\\",\\n  \\"Success\\": true,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"TimeStamp\\": 1647262108395,\\n  \\"RowCount\\": 1\\n}","errorExample":""},{"type":"xml","example":"<RequestId>CF1C21B9-2D49-4B54-880F-FBE248C16903</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<RowCount>1</RowCount>\\n<Code>OK</Code>\\n<TimeStamp>1647262108395</TimeStamp>\\n<Success>true</Success>","errorExample":""}]',
        ],
        'SendDtmfSignaling' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'none',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccBCFPY3'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '发送DTMF的坐席ID。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '设备ID，无意义，可以随便填写。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'device'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-6573574060089****'],
                ],
                [
                    'name' => 'ChannelId',
                    'in' => 'query',
                    'schema' => ['description' => '待发送DTMF的话务通道ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ch:customer:0108989****->1318888****:1609234221870:job-6573574060089****'],
                ],
                [
                    'name' => 'Dtmf',
                    'in' => 'query',
                    'schema' => ['description' => 'DTMF按键信息，即拨号盘上的按键，包括0-9、*、#。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '5', 'maxLength' => 1000000, 'minLength' => 0],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。'."\n", 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。'."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。'."\n", 'type' => 'string', 'example' => '842399EC-7D32-4472-AD08-9504C3F141FF'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。'."\n",
                                'type' => 'object',
                                'properties' => [
                                    'CallContext' => [
                                        'description' => '话务上下文环境。'."\n",
                                        'type' => 'object',
                                        'properties' => [
                                            'CallType' => [
                                                'description' => '通话类型。',
                                                'type' => 'string',
                                                'enumValueTitles' => [
                                                    'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                    'COACH' => '辅导',
                                                ],
                                                'example' => 'OUTBOUND',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。'."\n", 'type' => 'string', 'example' => 'ccc-test'],
                                            'JobId' => ['description' => '通话ID。'."\n", 'type' => 'string', 'example' => 'job-6573574060089****'],
                                            'ChannelContexts' => [
                                                'description' => '话务通道列表。'."\n",
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '话务通道。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Index' => ['description' => '系统自增ID，客户无需关心。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                        'ReleaseInitiator' => ['description' => '话务通道的挂断方，表示该话务通道是谁首先发起的挂断。'."\n", 'type' => 'string', 'example' => '无'],
                                                        'ChannelState' => [
                                                            'description' => '话务通道的状态。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['CREATED' => '已创建', 'ANSWERED' => '已接通', 'RELEASED' => '已挂断', 'RETIRED' => '已失效', 'EARLY_MEDIA' => '早媒体阶段', 'NONE' => '初始状态', 'RINGING' => '振铃中'],
                                                            'example' => 'ANSWERED',
                                                        ],
                                                        'Destination' => ['description' => '话务通道的被叫方。'."\n", 'type' => 'string', 'example' => '8001****'],
                                                        'UserId' => ['description' => '话务通道关联的坐席ID，如果是客户的话务通道，该字段为空。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                        'ChannelFlags' => [
                                                            'description' => '话务通道标志。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['COACHING' => '辅导中', 'MONITORING' => '监听中', 'MONITORED' => '被监听', 'COACHED' => '被辅导', 'HOLD' => '保持', 'MUTED' => '静音'],
                                                            'example' => 'MONITORING',
                                                        ],
                                                        'SkillGroupId' => ['description' => '话务通道关联的技能组ID，呼入场景下，关联的技能组ID由IVR中转人工模块配置的技能组决定，呼出场景下，关联的技能组ID为座席签入的第一个技能组的ID。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                        'Timestamp' => ['description' => '话务通道最近一次状态变化的时间戳，格式是Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609234222367'],
                                                        'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '无'],
                                                        'CallType' => [
                                                            'description' => '话务通道的通话类型。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => [
                                                                'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                                'COACH' => '辅导',
                                                            ],
                                                            'example' => 'OUTBOUND',
                                                        ],
                                                        'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6573574060089****'],
                                                        'ChannelId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => 'ch:user:131888****->8001****:1609234221870:job-6573574060089****'],
                                                        'UserExtension' => ['description' => '话务通道关联的坐席的分机号。', 'type' => 'string', 'example' => '8001****'],
                                                        'Originator' => ['description' => '话务通道的主叫方。', 'type' => 'string', 'example' => '0101234****'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'UserContext' => [
                                        'description' => '坐席上下文环境。'."\n",
                                        'type' => 'object',
                                        'properties' => [
                                            'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8001****'],
                                            'Heartbeat' => ['description' => '上次收到坐席心跳的时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609234222375'],
                                            'WorkMode' => [
                                                'description' => '工作模式。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                'example' => 'ON_SITE',
                                            ],
                                            'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                            'Reserved' => ['description' => '坐席最近一次被预定的时间，被预定意味着马上将有来电分配给该坐席，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609234221864'],
                                            'BreakCode' => [
                                                'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                                'example' => 'Warm-up',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1390000****'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6573574060089****'],
                                            'UserState' => [
                                                'description' => '座席状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                                'example' => 'TALKING',
                                            ],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '坐席签入的技能组ID列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'InvalidOperation.ChannelState', 'errorMessage' => 'The operation is not allowed. Channel stats (%s) does not meet expectations (%s).', 'description' => ''],
                    ['errorCode' => 'InvalidOperation.UserState', 'errorMessage' => 'The operation is not allowed. User state (%s) does not meet expectations (%s).', 'description' => '非法操作，用户状态不符合预期。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.ChannelId', 'errorMessage' => 'The specified channel %s does not exist in call %s.', 'description' => '通话中不存在指定的Channel信息。'],
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.JobId', 'errorMessage' => 'The call %s does not exist.', 'description' => '指定的通话信息不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.CTI', 'errorMessage' => 'An internal CTI service error occurred. %s', 'description' => '内部CTI服务错误。'],
                ],
            ],
            'title' => '发送按键信息',
            'summary' => '调用SendDtmfSignaling在通话过程中发送DTMF按键信息。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-10-26T08:13:45.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'SendDtmfSignaling'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"842399EC-7D32-4472-AD08-9504C3F141FF\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"CallContext\\": {\\n      \\"CallType\\": \\"OUTBOUND\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"JobId\\": \\"job-6573574060089****\\",\\n      \\"ChannelContexts\\": [\\n        {\\n          \\"Index\\": 1,\\n          \\"ReleaseInitiator\\": \\"无\\",\\n          \\"ChannelState\\": \\"ANSWERED\\",\\n          \\"Destination\\": \\"8001****\\",\\n          \\"UserId\\": \\"agent@ccc-test\\",\\n          \\"ChannelFlags\\": \\"MONITORING\\",\\n          \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n          \\"Timestamp\\": 1609234222367,\\n          \\"ReleaseReason\\": \\"无\\",\\n          \\"CallType\\": \\"OUTBOUND\\",\\n          \\"JobId\\": \\"job-6573574060089****\\",\\n          \\"ChannelId\\": \\"ch:user:131888****->8001****:1609234221870:job-6573574060089****\\",\\n          \\"UserExtension\\": \\"8001****\\",\\n          \\"Originator\\": \\"0101234****\\"\\n        }\\n      ]\\n    },\\n    \\"UserContext\\": {\\n      \\"Extension\\": \\"8001****\\",\\n      \\"Heartbeat\\": 1609234222375,\\n      \\"WorkMode\\": \\"ON_SITE\\",\\n      \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n      \\"UserId\\": \\"agent@ccc-test\\",\\n      \\"Reserved\\": 1609234221864,\\n      \\"BreakCode\\": \\"Warm-up\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"OutboundScenario\\": false,\\n      \\"Mobile\\": \\"1390000****\\",\\n      \\"JobId\\": \\"job-6573574060089****\\",\\n      \\"UserState\\": \\"TALKING\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skillgroup1@ccc-test\\"\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>842399EC-7D32-4472-AD08-9504C3F141FF</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <CallContext>\\n        <InstanceId>ccc-test</InstanceId>\\n        <CallType>OUTBOUND</CallType>\\n        <JobId>job-65735740600893440</JobId>\\n        <ChannelContexts>\\n            <Destination>8001****</Destination>\\n            <ChannelState>ANSWERED</ChannelState>\\n            <ReleaseInitiator>无</ReleaseInitiator>\\n            <CallType>OUTBOUND</CallType>\\n            <Index>1</Index>\\n            <AssociatedData>无</AssociatedData>\\n            <SkillGroupId>skill-group@ccc-test</SkillGroupId>\\n            <ChannelId>ch:user:131888****-&gt;8001****:1609234221870:job-65735740600893440\\"</ChannelId>\\n            <Timestamp>1609234222367</Timestamp>\\n            <ReleaseReason>无</ReleaseReason>\\n            <Originator>0101234****</Originator>\\n            <ChannelFlags>[]</ChannelFlags>\\n            <UserId>user-test@ccc-test</UserId>\\n            <UserExtension>8001****</UserExtension>\\n            <JobId>job-65735740600893440</JobId>\\n        </ChannelContexts>\\n    </CallContext>\\n    <UserContext>\\n        <Extension>8001****</Extension>\\n        <UserState>TALKING</UserState>\\n        <InstanceId>ccc-test</InstanceId>\\n        <BreakCode>Warm-up</BreakCode>\\n        <UserId>user-test@ccc-test</UserId>\\n        <DeviceId>ACC-YUNBS-1.0.10-bse05179638553000176add4046f</DeviceId>\\n        <Heartbeat>1609234222375</Heartbeat>\\n        <OutboundScenario>false</OutboundScenario>\\n        <Mobile>1390000****</Mobile>\\n        <JobId>job-65735740600893440</JobId>\\n        <WorkMode>ON_SITE</WorkMode>\\n        <Reserved>1609234221864</Reserved>\\n        <SignedSkillGroupIdList>[\\"skill-group@ccc-test\\"]</SignedSkillGroupIdList>\\n    </UserContext>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'SignInGroup' => [
            'summary' => '调用SignInGroup使坐席签入指定实例下的指定技能组，即坐席上线操作。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'none',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID，不填默认使用当前RAM账号映射的坐席。', 'type' => 'string', 'required' => false, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '语音设备ID。当有多个语音设备可用时，通过此参数指定其中一个语音设备，比如浏览器WebRTC或者SIP话机等。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'CCC-xx.xx.xx.xx-chrome119-bse1b618bff3xxxxd'],
                ],
                [
                    'name' => 'SignedSkillGroupIdList',
                    'in' => 'query',
                    'schema' => ['description' => '想要签入的技能组ID列表，格式为JSON数组字符串，数组元素是技能组ID。', 'type' => 'string', 'required' => true, 'example' => '["skillgroup1@ccc-test","skillgroup2@ccc-test"]'],
                ],
                [
                    'name' => 'ChatDeviceId',
                    'in' => 'query',
                    'schema' => ['description' => 'Chat设备ID。', 'type' => 'string', 'required' => false, 'example' => '4c51c9116c36537cb850dc1081d745df'],
                ],
                [
                    'name' => 'Additivity',
                    'in' => 'query',
                    'schema' => ['description' => '座席已经签入一些技能组后，如果指定此参数为True, 则可以签入更多新技能组。', 'type' => 'boolean', 'required' => false, 'example' => 'false'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8032****'],
                                    'WorkMode' => [
                                        'description' => '工作模式。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                        'example' => 'ON_SITE',
                                    ],
                                    'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'."\n"],
                                    'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => '无'],
                                    'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                    'BreakCode' => [
                                        'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                        'example' => 'Warm-up',
                                    ],
                                    'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                    'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                    'UserState' => [
                                        'description' => '座席状态。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                        'example' => 'READY',
                                    ],
                                    'SignedSkillGroupIdList' => [
                                        'description' => '坐席签入的技能组ID列表。',
                                        'type' => 'array',
                                        'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                    ],
                                    'ChatDeviceId' => ['description' => 'Chat设备ID。', 'type' => 'string', 'example' => '4c51c9116c36537cb850dc1081d745df'],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.UserId', 'errorMessage' => 'The user %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的用户。'],
                ],
            ],
            'title' => '签入技能组',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'SignInGroup'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"Extension\\": \\"8032****\\",\\n    \\"WorkMode\\": \\"ON_SITE\\",\\n    \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\\\n\\",\\n    \\"JobId\\": \\"无\\",\\n    \\"UserId\\": \\"agent@ccc-test\\",\\n    \\"BreakCode\\": \\"Warm-up\\",\\n    \\"InstanceId\\": \\"ccc-test\\",\\n    \\"OutboundScenario\\": false,\\n    \\"UserState\\": \\"READY\\",\\n    \\"SignedSkillGroupIdList\\": [\\n      \\"skillgroup1@ccc-test\\"\\n    ],\\n    \\"ChatDeviceId\\": \\"4c51c9116c36537cb850dc1081d745df\\"\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <Extension>80326034</Extension>\\n    <UserState>BREAK</UserState>\\n    <InstanceId>ccc-test</InstanceId>\\n    <UserId>user-test@ccc-test</UserId>\\n    <DeviceId>ACC-YUNBS-1.0.10-b18bp53c1736c2914176a801ei90</DeviceId>\\n    <BreakCode>Warm-up</BreakCode>\\n    <OutboundScenario>false</OutboundScenario>\\n    <WorkMode>ON_SITE</WorkMode>\\n    <SignedSkillGroupIdList>[\\"skg-test1@ccc-test\\",\\"skg-test2@ccc-test\\"]</SignedSkillGroupIdList>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'SignOutGroup' => [
            'summary' => '调用SignOutGroup使坐席签出当前签入的技能组，即坐席下线操作。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'none',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID，不填默认使用当前RAM账号映射的坐席。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '设备ID，无意义，可以随便填写。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'device'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => '200'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8032****'],
                                    'Heartbeat' => ['description' => '上次收到坐席心跳的时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                    'WorkMode' => [
                                        'description' => '工作模式。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                        'example' => 'ON_SITE',
                                    ],
                                    'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                    'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                    'Reserved' => ['description' => '坐席最近一次被预定的时间，被预定意味着马上将有来电分配给该坐席，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                    'BreakCode' => [
                                        'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '席上线后置闲前的临时小休状态'],
                                        'example' => 'Warm-up',
                                    ],
                                    'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                    'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                    'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1324730****'],
                                    'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                    'UserState' => [
                                        'description' => '座席状态。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                        'example' => 'BREAK',
                                    ],
                                    'SignedSkillGroupIdList' => [
                                        'description' => '坐席签入的技能组ID列表。',
                                        'type' => 'array',
                                        'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'InvalidOperation.ChannelState', 'errorMessage' => 'The operation is not allowed. Channel stats (%s) does not meet expectations (%s).', 'description' => ''],
                    ['errorCode' => 'InvalidOperation.UserState', 'errorMessage' => 'The operation is not allowed. User state (%s) does not meet expectations (%s).', 'description' => '非法操作，用户状态不符合预期。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.UserId', 'errorMessage' => 'The user %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的用户。'],
                ],
            ],
            'title' => '签出技能组',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-10-26T08:13:45.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'SignOutGroup'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"200\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"Extension\\": \\"8032****\\",\\n    \\"Heartbeat\\": 1609136956378,\\n    \\"WorkMode\\": \\"ON_SITE\\",\\n    \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n    \\"UserId\\": \\"agent@ccc-test\\",\\n    \\"Reserved\\": 1609136956378,\\n    \\"BreakCode\\": \\"Warm-up\\",\\n    \\"InstanceId\\": \\"ccc-test\\",\\n    \\"OutboundScenario\\": false,\\n    \\"Mobile\\": \\"1324730****\\",\\n    \\"JobId\\": \\"job-6538214103685****\\",\\n    \\"UserState\\": \\"BREAK\\",\\n    \\"SignedSkillGroupIdList\\": [\\n      \\"skillgroup1@ccc-test\\"\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <UserState>BREAK</UserState>\\n    <InstanceId>ccc-test</InstanceId>\\n    <DeviceId>ACC-YUNBS-1.0.10-b18bp53c1736c2914176a801ei90</DeviceId>\\n    <BreakCode>Warm-up</BreakCode>\\n    <OutboundScenario>false</OutboundScenario>\\n    <Mobile>86-132xxxx4730</Mobile>\\n    <SignedSkillGroupIdList>[\\"skg-test1@ccc-test\\",\\"skg-test2@ccc-test\\"]</SignedSkillGroupIdList>\\n    <Extension>80326034</Extension>\\n    <UserId>user-test@ccc-test</UserId>\\n    <Heartbeat>1609136956378</Heartbeat>\\n    <WorkMode>ON_SITE</WorkMode>\\n    <JobId>job-65382141036853491</JobId>\\n    <Reserved>1609136956378</Reserved>\\n</Data>\\n<Code>200</Code>","errorExample":""}]',
        ],
        'StartBack2BackCall' => [
            'summary' => '调用StartBack2BackCall发起双呼。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'none',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccBCFPY3'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'Caller',
                    'in' => 'query',
                    'schema' => ['description' => '主叫号码。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '1391814****'],
                ],
                [
                    'name' => 'Callee',
                    'in' => 'query',
                    'schema' => ['description' => '被叫号码。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '1372168****'],
                ],
                [
                    'name' => 'TimeoutSeconds',
                    'in' => 'query',
                    'schema' => ['description' => '双呼超时时间，呼叫在经过该参数指定的时间仍然未接通的情况下，则主动挂断，非必填，默认30，单位秒。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '3600', 'minimum' => '0', 'example' => '30'],
                ],
                [
                    'name' => 'Broker',
                    'in' => 'query',
                    'schema' => ['description' => '中间号码，需要是实例下可用的外呼号码，双呼时会使用该号码先后呼叫主叫和被叫。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '0102157****'],
                ],
                [
                    'name' => 'AdditionalBroker',
                    'in' => 'query',
                    'schema' => ['description' => '附加中间号码，如果该参数存在，则呼叫主叫时使用中间号码，呼叫被叫时使用该参数指定的号码，非必填， 默认空。', 'type' => 'string', 'required' => false, 'example' => '0102156****'],
                ],
                [
                    'name' => 'Tags',
                    'in' => 'query',
                    'schema' => ['description' => '随路数据，不能超过128字节，主要用于扩展需求，普通客户无需关心。', 'type' => 'string', 'required' => false, 'example' => '无'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '26A34338-5CD9-4C95-A7A6-5BDCE76C6B94'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'CallContext' => [
                                        'description' => '话务上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'CallType' => [
                                                'description' => '通话类型。',
                                                'type' => 'string',
                                                'enumValueTitles' => [
                                                    'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                    'COACH' => '辅导',
                                                ],
                                                'example' => 'BACK2BACK',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-1034159089076****'],
                                            'ChannelContexts' => [
                                                'description' => '话务通道列表。',
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '话务通道。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'ReleaseInitiator' => ['description' => '话务通道的挂断方，表示该话务通道是谁首先发起的挂断。', 'type' => 'string', 'example' => '无'],
                                                        'ChannelState' => [
                                                            'description' => '话务通道的状态。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['CREATED' => '已创建', 'ANSWERED' => '已接通', 'RELEASED' => '已挂断', 'RETIRED' => '已失效', 'EARLY_MEDIA' => '早媒体阶段', 'NONE' => '初始状态', 'RINGING' => '振铃中'],
                                                            'example' => 'NONE',
                                                        ],
                                                        'Destination' => ['description' => '话务通道的被叫方。', 'type' => 'string', 'example' => '1372168****'],
                                                        'UserId' => ['description' => '话务通道关联的坐席ID，如果是客户的话务通道，该字段为空。', 'type' => 'string', 'example' => '无'],
                                                        'ChannelFlags' => [
                                                            'description' => '话务通道标志。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['COACHING' => 'COACHING', 'MONITORING' => 'MONITORING', 'MONITORED' => 'MONITORED', 'COACHED' => 'COACHED', 'HOLD' => 'HOLD', 'MUTED' => 'MUTED'],
                                                            'example' => 'MONITORING',
                                                        ],
                                                        'Timestamp' => ['description' => '话务通道最近一次状态变化的时间戳，格式是Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1618217874062'],
                                                        'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '无'],
                                                        'CallType' => [
                                                            'description' => '话务通道的通话类型。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => [
                                                                'INBOUND' => 'INBOUND', 'BARGE' => 'BARGE', 'CONSULTANT' => 'CONSULTANT', 'CONFERENCE' => 'CONFERENCE', 'MONITOR' => 'MONITOR', 'INTERNAL' => 'INTERNAL', 'OUTBOUND' => 'OUTBOUND', 'INTERCEPT' => 'INTERCEPT', 'BACK2BACK' => 'BACK2BACK', 'PREDICTIVE' => 'PREDICTIVE',
                                                                'COACH' => 'COACH',
                                                            ],
                                                            'example' => 'BACK2BACK',
                                                        ],
                                                        'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-1034159089076****'],
                                                        'ChannelId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => 'ch:user:1390501****->8032****:1609138902226:job-653821410368****'],
                                                        'Originator' => ['description' => '话务通道的主叫方', 'type' => 'string', 'example' => '0102157****'],
                                                        'UserExtension' => ['description' => '话务通道关联的坐席的分机号。', 'type' => 'string', 'example' => '8001****'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'UserContext' => [
                                        'description' => '坐席上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8020****'],
                                            'Heartbeat' => ['description' => '上次收到坐席心跳的时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1618217872911'],
                                            'WorkMode' => [
                                                'description' => '工作模式。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                'example' => 'ON_SITE',
                                            ],
                                            'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                            'Reserved' => ['description' => '坐席最近一次被预定的时间，被预定意味着马上将有来电分配给该坐席，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1618217794599'],
                                            'BreakCode' => [
                                                'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                                'example' => 'Warm-up',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            'DeviceState' => [
                                                'description' => '设备状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['UNREGISTERED' => '未注册', 'ONLINE' => '在线', 'OFFLINE' => '离线'],
                                                'example' => '无',
                                            ],
                                            'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1324730****'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-1034159089076****'],
                                            'UserState' => [
                                                'description' => '座席状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                                'example' => 'OFFLINE',
                                            ],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '坐席签入的技能组ID列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.Number', 'errorMessage' => 'The specified number %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的号码。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.CTI', 'errorMessage' => 'An internal CTI service error occurred. %s', 'description' => '内部CTI服务错误。'],
                ],
            ],
            'title' => '发起双呼',
            'description' => '双呼和传统的双方通话不同，主叫并不直接呼叫对方，而是通过一个背靠背代理（Back to Back Agent），背靠背代理首先呼叫主叫方，接通后，再呼叫被叫方，然后把二者拉进一个会场。在这种方式下，由于每个呼叫的所有消息流经背靠背代理，因此服务提供商可以据此提供增值服务，比如计时、录音、隐藏真实号码等等。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'StartBack2BackCall'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"26A34338-5CD9-4C95-A7A6-5BDCE76C6B94\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"CallContext\\": {\\n      \\"CallType\\": \\"BACK2BACK\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"JobId\\": \\"job-1034159089076****\\",\\n      \\"ChannelContexts\\": [\\n        {\\n          \\"ReleaseInitiator\\": \\"无\\",\\n          \\"ChannelState\\": \\"NONE\\",\\n          \\"Destination\\": \\"1372168****\\",\\n          \\"UserId\\": \\"无\\",\\n          \\"ChannelFlags\\": \\"MONITORING\\",\\n          \\"Timestamp\\": 1618217874062,\\n          \\"ReleaseReason\\": \\"无\\",\\n          \\"CallType\\": \\"BACK2BACK\\",\\n          \\"JobId\\": \\"job-1034159089076****\\",\\n          \\"ChannelId\\": \\"ch:user:1390501****->8032****:1609138902226:job-653821410368****\\",\\n          \\"Originator\\": \\"0102157****\\",\\n          \\"UserExtension\\": \\"8001****\\"\\n        }\\n      ]\\n    },\\n    \\"UserContext\\": {\\n      \\"Extension\\": \\"8020****\\",\\n      \\"Heartbeat\\": 1618217872911,\\n      \\"WorkMode\\": \\"ON_SITE\\",\\n      \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n      \\"UserId\\": \\"agent@ccc-test\\",\\n      \\"Reserved\\": 1618217794599,\\n      \\"BreakCode\\": \\"Warm-up\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"OutboundScenario\\": false,\\n      \\"DeviceState\\": \\"无\\",\\n      \\"Mobile\\": \\"1324730****\\",\\n      \\"JobId\\": \\"job-1034159089076****\\",\\n      \\"UserState\\": \\"OFFLINE\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skillgroup1@ccc-test\\"\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>26A34338-5CD9-4C95-A7A6-5BDCE76C6B94</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <CallContext>\\n        <InstanceId>ccc-test</InstanceId>\\n        <CallType>BACK2BACK</CallType>\\n        <JobId>job-103415908907622400</JobId>\\n        <ChannelContexts>\\n            <Destination>1014</Destination>\\n            <ChannelState>NONE</ChannelState>\\n            <ReleaseReason>无</ReleaseReason>\\n            <ReleaseInitiator>无</ReleaseInitiator>\\n            <Originator>010xxxx2157</Originator>\\n            <ChannelFlags>[]</ChannelFlags>\\n            <UserId>无</UserId>\\n            <UserExtension>80011474</UserExtension>\\n            <CallType>BACK2BACK</CallType>\\n            <AssociatedData>无</AssociatedData>\\n            <ChannelId>ch:user:1318888888-&gt;80011474:1609225718294:job-65700074013925376</ChannelId>\\n            <Timestamp>1618217874062</Timestamp>\\n            <JobId>job-103415908907622400</JobId>\\n        </ChannelContexts>\\n    </CallContext>\\n    <UserContext>\\n        <UserState>OFFLINE</UserState>\\n        <InstanceId>ccc-test</InstanceId>\\n        <DeviceId>ACC-YUNBS-1.0.10-bsd87c04aaa8f7000176ad354b1c</DeviceId>\\n        <BreakCode>Warm-up</BreakCode>\\n        <OutboundScenario>false</OutboundScenario>\\n        <Uri>无</Uri>\\n        <Mobile>86-132xxxx4730</Mobile>\\n        <Extension>80202301</Extension>\\n        <DeviceState>无</DeviceState>\\n        <UserId>user-test@ccc-test</UserId>\\n        <Heartbeat>1618217872911</Heartbeat>\\n        <WorkMode>ON_SITE</WorkMode>\\n        <JobId>job-103415908907622400</JobId>\\n        <Reserved>1618217794599</Reserved>\\n        <SignedSkillGroupIdList>[\\"skg-default@ccc-test\\"]</SignedSkillGroupIdList>\\n    </UserContext>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'StartChat' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => ['operationType' => 'create'],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'allowEmptyValue' => true,
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => false, 'docRequired' => false, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserList',
                    'in' => 'query',
                    'style' => 'json',
                    'schema' => [
                        'description' => '聊天成员信息。',
                        'type' => 'array',
                        'items' => [
                            'type' => 'object',
                            'properties' => [
                                'UserId' => ['description' => '成员ID。', 'type' => 'string', 'required' => false, 'example' => 'fcd020fe-d8e4-40e5-8c77-1a272a174a7d'],
                                'UserType' => ['description' => '成员类型。'."\n"
                                    .'- AGENT : 坐席'."\n"
                                    .'- CUSTOMER : 访客', 'type' => 'string', 'required' => false, 'example' => 'CUSTOMER'],
                                'AvatarUrl' => ['description' => '成员头像链接。', 'type' => 'string', 'required' => false, 'example' => 'http://xxx.com/image'],
                                'Nickname' => ['description' => '成员昵称。', 'type' => 'string', 'required' => false, 'example' => '访客-1a272a174a7d'],
                            ],
                            'required' => false,
                            'description' => '',
                        ],
                        'required' => true,
                    ],
                ],
                [
                    'name' => 'Token',
                    'in' => 'query',
                    'schema' => ['description' => '网络业务的渠道Token。', 'type' => 'string', 'required' => false, 'example' => '9XYGTGWtq2wFi_Bpg7aUnIoYi_vG_rO3bjEn0YtsxbHRHrYHlz1LDBLJAyZcLxieRQR4h_6AnWvTjJeNU5jg************Hwej7WgWrmA='],
                ],
                [
                    'name' => 'AccessChannelId',
                    'in' => 'query',
                    'schema' => ['description' => '网络业务渠道ID。', 'type' => 'string', 'required' => false, 'example' => 'cf584733-***-***-9699-cb77aa3b7aa6'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Data' => [
                                'description' => '响应数据。',
                                'type' => 'object',
                                'properties' => [
                                    'ChatConversationId' => ['description' => '聊天会话ID。', 'type' => 'string', 'example' => '$23086709$EAUNIT'],
                                    'JobId' => ['description' => '话务ID。', 'type' => 'string', 'example' => 'chat-525523618219921408'],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null.', 'description' => ''],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => ''],
                    ['errorCode' => 'Parameter.Format', 'errorMessage' => 'The format of parameter %s is invalid.', 'description' => ''],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s must not be null.', 'description' => ''],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
                409 => [
                    ['errorCode' => 'AlreadyExists.SkillGroup', 'errorMessage' => 'The skill group %s already exists in instance %s.', 'description' => ''],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Data\\": {\\n    \\"ChatConversationId\\": \\"$23086709$EAUNIT\\",\\n    \\"JobId\\": \\"chat-525523618219921408\\"\\n  }\\n}","type":"json"}]',
            'title' => '发起聊天',
            'summary' => '调用StartChat发起聊天。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'StartConference' => [
            'summary' => '调用StartConference发起一个会议。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'none',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccBCFPY3'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '发起会议的坐席ID，非必填，不填则默认使用当前RAM账户映射的坐席。', 'type' => 'string', 'required' => false, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'ParticipantListJson',
                    'in' => 'query',
                    'schema' => ['description' => '参会方列表，格式为JSON数组的字符串，数组元素是参会方，如果是内呼坐席，参会方是目标的坐席分机号，如果是外呼客户，参会方是客户号码。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '["8045****","1317511****"]'],
                ],
                [
                    'name' => 'TimeoutSeconds',
                    'in' => 'query',
                    'schema' => ['description' => '超时时间，呼叫在经过该参数指定的时间仍然未接通的情况下，则主动挂断，非必填，默认30，单位秒。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '3600', 'minimum' => '0', 'example' => '30'],
                ],
                [
                    'name' => 'Tags',
                    'in' => 'query',
                    'schema' => ['description' => '随路数据，不能超过128字节，主要用于扩展需求，普通客户无需关心。', 'type' => 'string', 'required' => false, 'example' => '无'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'FDD327D1-AB8A-596B-883F-F63582A73F1D'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'CallContext' => [
                                        'description' => '话务上下文环境。'."\n",
                                        'type' => 'object',
                                        'properties' => [
                                            'CallType' => [
                                                'description' => '通话类型。',
                                                'type' => 'string',
                                                'enumValueTitles' => [
                                                    'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                    'COACH' => '辅导',
                                                ],
                                                'example' => 'OUTBOUND',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'JobId' => ['description' => '通话ID。'."\n", 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'ChannelContexts' => [
                                                'description' => '话务通道列表。',
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '话务通道。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'ReleaseInitiator' => ['description' => '话务通道的挂断方，表示该话务通道是谁首先发起的挂断。', 'type' => 'string', 'example' => '1390501****'],
                                                        'ChannelState' => [
                                                            'description' => '话务通道的状态。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['CREATED' => '已创建', 'ANSWERED' => '已接通', 'RELEASED' => '已挂断', 'RETIRED' => '已失效', 'EARLY_MEDIA' => '早媒体阶段', 'NONE' => '初始状态', 'RINGING' => '振铃中'],
                                                            'example' => 'ANSWERED',
                                                        ],
                                                        'Destination' => ['description' => '话务通道的被叫方。'."\n"
                                                            ."\n", 'type' => 'string', 'example' => '8001****'],
                                                        'UserId' => ['description' => '话务通道关联的坐席ID，如果是客户的话务通道，该字段为空。', 'type' => 'string', 'example' => 'agent@ccc-test'."\n"],
                                                        'ChannelFlags' => [
                                                            'description' => '话务通道标志。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['COACHING' => '辅导中', 'MONITORING' => '监听中', 'MONITORED' => '被监听', 'COACHED' => '被辅导', 'HOLD' => '保持', 'MUTED' => '静音'],
                                                            'example' => 'MONITORING',
                                                        ],
                                                        'Timestamp' => ['description' => '话务通道最近一次状态变化的时间戳，格式是Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609138903315'],
                                                        'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '404 - No destination'],
                                                        'CallType' => [
                                                            'description' => '话务通道的通话类型。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => [
                                                                'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                                'COACH' => '辅导',
                                                            ],
                                                            'example' => 'OUTBOUND',
                                                        ],
                                                        'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6573574060089****'],
                                                        'ChannelId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => 'ch:user:131888****->8001****:1609225718294:job-65700074013925376'],
                                                        'Originator' => ['description' => '话务通道的主叫方。', 'type' => 'string', 'example' => '1318888****'],
                                                        'UserExtension' => ['description' => '话务通道关联的坐席的分机号。', 'type' => 'string', 'example' => '8032****'."\n"],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'UserContext' => [
                                        'description' => '坐席上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8032****'],
                                            'Heartbeat' => ['description' => '上次收到坐席心跳的时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'WorkMode' => [
                                                'description' => '工作模式。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                'example' => 'ON_SITE',
                                            ],
                                            'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                            'Reserved' => ['description' => '坐席最近一次被预定的时间，被预定意味着马上将有来电分配给该坐席，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'BreakCode' => [
                                                'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                                'example' => 'Warm-up'."\n",
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => '1609136956378'."\n"],
                                            'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            'DeviceState' => [
                                                'description' => '设备状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['UNREGISTERED' => '未注册', 'ONLINE' => '在线', 'OFFLINE' => '离线'],
                                                'example' => 'false',
                                            ],
                                            'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1324730****'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'UserState' => [
                                                'description' => '座席状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                                'example' => 'TALKING',
                                            ],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '坐席签入的技能组ID列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => '该参数不能为null值。'],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s may not be null or empty.', 'description' => '该参数不能为null值或为空字符串。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.Number', 'errorMessage' => 'The specified number %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的号码。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.CTI', 'errorMessage' => 'An internal CTI service error occurred. %s', 'description' => '内部CTI服务错误。'],
                ],
            ],
            'title' => '发起会议',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'StartConference'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"FDD327D1-AB8A-596B-883F-F63582A73F1D\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"CallContext\\": {\\n      \\"CallType\\": \\"OUTBOUND\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"ChannelContexts\\": [\\n        {\\n          \\"ReleaseInitiator\\": \\"1390501****\\",\\n          \\"ChannelState\\": \\"ANSWERED\\",\\n          \\"Destination\\": \\"8001****\\",\\n          \\"UserId\\": \\"agent@ccc-test\\\\n\\",\\n          \\"ChannelFlags\\": \\"MONITORING\\",\\n          \\"Timestamp\\": 1609138903315,\\n          \\"ReleaseReason\\": \\"404 - No destination\\",\\n          \\"CallType\\": \\"OUTBOUND\\",\\n          \\"JobId\\": \\"job-6573574060089****\\",\\n          \\"ChannelId\\": \\"ch:user:131888****->8001****:1609225718294:job-65700074013925376\\",\\n          \\"Originator\\": \\"1318888****\\",\\n          \\"UserExtension\\": \\"8032****\\\\n\\"\\n        }\\n      ]\\n    },\\n    \\"UserContext\\": {\\n      \\"Extension\\": \\"8032****\\",\\n      \\"Heartbeat\\": 1609136956378,\\n      \\"WorkMode\\": \\"ON_SITE\\",\\n      \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n      \\"UserId\\": \\"agent@ccc-test\\",\\n      \\"Reserved\\": 1609136956378,\\n      \\"BreakCode\\": \\"Warm-up\\\\n\\",\\n      \\"InstanceId\\": \\"1609136956378\\\\n\\",\\n      \\"OutboundScenario\\": false,\\n      \\"DeviceState\\": \\"false\\",\\n      \\"Mobile\\": \\"1324730****\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"UserState\\": \\"TALKING\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skillgroup1@ccc-test\\"\\n      ]\\n    }\\n  }\\n}","type":"json"}]',
        ],
        'StartEditContactFlow' => [
            'summary' => '发起编辑联系流，生成联系流草稿。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccTPIKHY'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'ContactFlowId',
                    'in' => 'query',
                    'schema' => ['description' => '联系流ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '798e83a9-5140-4039-afa1-761ca4cca2df'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Data' => ['description' => '数据，联系流草稿ID。', 'type' => 'string', 'example' => 'b3114362-9062-46c7-82dc-ae55ac168b2e'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BC2733CE-C470-564A-8C11-9DC02468823A'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '创建联系流草稿',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'StartEditContactFlow'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Data\\": \\"b3114362-9062-46c7-82dc-ae55ac168b2e\\",\\n  \\"RequestId\\": \\"BC2733CE-C470-564A-8C11-9DC02468823A\\"\\n}","type":"json"}]',
        ],
        'StartPredictiveCall' => [
            'summary' => '调用StartPredictiveCall发起预测式外呼。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'none',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccQFUGXR'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'Caller',
                    'in' => 'query',
                    'schema' => ['description' => '主叫号码，需要是实例下可用的外呼号码。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '0109810****'],
                ],
                [
                    'name' => 'Callee',
                    'in' => 'query',
                    'schema' => ['description' => '被叫号码。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '1312353****'],
                ],
                [
                    'name' => 'TimeoutSeconds',
                    'in' => 'query',
                    'schema' => ['description' => '超时时间，呼叫在经过该参数指定的时间仍然未接通的情况下，则主动挂断，单位秒。', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'maximum' => '3600', 'minimum' => '0', 'example' => '10'],
                ],
                [
                    'name' => 'ContactFlowId',
                    'in' => 'query',
                    'schema' => ['description' => 'IVR联系流ID，被叫接通后，通话将自动转入此IVR流程。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9774c36c-12fe-4e37-adce-89bc77ce****'],
                ],
                [
                    'name' => 'Tags',
                    'in' => 'query',
                    'schema' => ['description' => '随路数据，主要用于扩展需求，普通用户无需关心。', 'type' => 'string', 'required' => false, 'example' => '无'],
                ],
                [
                    'name' => 'ContactFlowVariables',
                    'in' => 'query',
                    'schema' => ['description' => '传入的联系流变量，格式为JSON数组的字符串，数组元素是一个键值对，Key为变量名，Value为变量值。在联系流ID对应的IVR的开始节点中新建同名的自定义参数，即可在IVR流程中使用该参数。', 'type' => 'string', 'required' => false, 'example' => '{"name":"王先生","time":"19点20分","address":"某某中心"}'],
                ],
                [
                    'name' => 'MaskedCallee',
                    'in' => 'query',
                    'schema' => ['description' => '脱敏后的被叫号码，如果该字段不为空，表示需要对被叫号码脱敏，脱敏规则由客户自行定义，只需将脱敏后的被叫号码填入即可，使用脱敏被叫会导致某些场景下看到的是脱敏后的被叫号码，无法查看真实被叫号码。', 'type' => 'string', 'required' => false, 'example' => '1312353****'],
                ],
                [
                    'name' => 'SkillGroupId',
                    'in' => 'query',
                    'schema' => ['description' => '技能组ID，非必填，如果该参数有值，则外呼号码仅从该参数指定的技能组的关联号码中选取。', 'type' => 'string', 'required' => false, 'example' => 'skillgroup@ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '26A34338-5CD9-4C95-A7A6-5BDCE76C6B94'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'CallContext' => [
                                        'description' => '话务上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'CallType' => [
                                                'description' => '通话类型。',
                                                'type' => 'string',
                                                'enumValueTitles' => [
                                                    'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                    'COACH' => '辅导',
                                                ],
                                                'example' => 'OUTBOUND',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6570007401392****'],
                                            'ChannelContexts' => [
                                                'description' => '话务通道列表。',
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '话务通道。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'ReleaseInitiator' => ['description' => '话务通道的挂断方，表示该话务通道是谁首先发起的挂断。', 'type' => 'string', 'example' => '无'],
                                                        'ChannelState' => [
                                                            'description' => '话务通道的状态。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['CREATED' => '已创建', 'ANSWERED' => '已接通', 'RELEASED' => '已挂断', 'RETIRED' => '已失效', 'EARLY_MEDIA' => '早媒体阶段', 'NONE' => '初始状态', 'RINGING' => '振铃中'],
                                                            'example' => 'NONE',
                                                        ],
                                                        'Destination' => ['description' => '话务通道的被叫方。', 'type' => 'string', 'example' => '8001****'],
                                                        'UserId' => ['description' => '话务通道关联的坐席ID，如果是客户的话务通道，该字段为空。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                        'ChannelFlags' => [
                                                            'description' => '话务通道标志。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['COACHING' => '辅导中', 'MONITORING' => '监听中', 'MONITORED' => '被监听', 'COACHED' => '被辅导', 'HOLD' => '保持', 'MUTED' => '静音'],
                                                            'example' => '[]',
                                                        ],
                                                        'Timestamp' => ['description' => '话务通道最近一次状态变化的时间戳，格式是Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609225718295'],
                                                        'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '无'],
                                                        'CallType' => [
                                                            'description' => '话务通道的通话类型。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => [
                                                                'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                                'COACH' => '辅导',
                                                            ],
                                                            'example' => 'OUTBOUND',
                                                        ],
                                                        'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6570007401392****'],
                                                        'ChannelId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => 'ch:user:131888****->8001****:1609225718294:job-6570007401392****'],
                                                        'Originator' => ['description' => '话务通道的主叫方。', 'type' => 'string', 'example' => '1318888****'],
                                                        'UserExtension' => ['description' => '话务通道关联的坐席的分机号。', 'type' => 'string', 'example' => '8001****'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'UserContext' => [
                                        'description' => '坐席上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8001****'],
                                            'Heartbeat' => ['description' => '上次收到坐席心跳的时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'WorkMode' => [
                                                'description' => '工作模式。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                'example' => 'ON_SITE',
                                            ],
                                            'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                            'Reserved' => ['description' => '坐席最近一次被预定的时间，被预定意味着马上将有来电分配给该坐席，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'BreakCode' => [
                                                'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                                'example' => 'Warm-up',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            'DeviceState' => [
                                                'description' => '设备状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['UNREGISTERED' => '未注册', 'ONLINE' => '在线', 'OFFLINE' => '离线'],
                                                'example' => 'ONLINE',
                                            ],
                                            'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1324730****'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6570007401392****'],
                                            'UserState' => [
                                                'description' => '座席状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                                'example' => 'READY',
                                            ],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '坐席签入的技能组ID列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.Number', 'errorMessage' => 'The specified number %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的号码。'],
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '发起预测式外呼',
            'description' => '云呼叫中心除了支持客服从坐席工作台发起外呼外，还支持从自有业务系统后台发起外呼，待接通后转给坐席。以支持把云呼叫中心功能无缝嵌入您的业务流程。'."\n"
                .'比如，您的客户可以在您的微信公众号上，输入自己的号码，并点击咨询产品的按钮，由您的后台系统调用本接口，实现呼叫客户手机，接通后播放“我们收到您在公众号上对我们产品的咨询，现在给您转接顾问，请稍等”，并转给合适的客服接听通话。'."\n"
                .'相较于1.0的DialEX接口，用户使用该接口可以更加灵活的进行配置。除了可以自定义外呼转入的IVR外，还可以传入自定义的参数，在IVR中对参数进行语音播报，实现通知的场景。',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2021-11-29T08:23:20.000Z', 'description' => '请求参数发生变更'],
                ['createdAt' => '2021-11-29T08:23:20.000Z', 'description' => '请求参数发生变更'],
                ['createdAt' => '2021-08-20T10:36:28.000Z', 'description' => 'OpenAPI 下线'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '1100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'StartPredictiveCall'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"26A34338-5CD9-4C95-A7A6-5BDCE76C6B94\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"CallContext\\": {\\n      \\"CallType\\": \\"OUTBOUND\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"JobId\\": \\"job-6570007401392****\\",\\n      \\"ChannelContexts\\": [\\n        {\\n          \\"ReleaseInitiator\\": \\"无\\",\\n          \\"ChannelState\\": \\"NONE\\",\\n          \\"Destination\\": \\"8001****\\",\\n          \\"UserId\\": \\"agent@ccc-test\\",\\n          \\"ChannelFlags\\": \\"[]\\",\\n          \\"Timestamp\\": 1609225718295,\\n          \\"ReleaseReason\\": \\"无\\",\\n          \\"CallType\\": \\"OUTBOUND\\",\\n          \\"JobId\\": \\"job-6570007401392****\\",\\n          \\"ChannelId\\": \\"ch:user:131888****->8001****:1609225718294:job-6570007401392****\\",\\n          \\"Originator\\": \\"1318888****\\",\\n          \\"UserExtension\\": \\"8001****\\"\\n        }\\n      ]\\n    },\\n    \\"UserContext\\": {\\n      \\"Extension\\": \\"8001****\\",\\n      \\"Heartbeat\\": 1609136956378,\\n      \\"WorkMode\\": \\"ON_SITE\\",\\n      \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n      \\"UserId\\": \\"agent@ccc-test\\",\\n      \\"Reserved\\": 1609136956378,\\n      \\"BreakCode\\": \\"Warm-up\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"OutboundScenario\\": false,\\n      \\"DeviceState\\": \\"ONLINE\\",\\n      \\"Mobile\\": \\"1324730****\\",\\n      \\"JobId\\": \\"job-6570007401392****\\",\\n      \\"UserState\\": \\"READY\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skillgroup1@ccc-test\\"\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>26A34338-5CD9-4C95-A7A6-5BDCE76C6B94</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <CallContext>\\n        <InstanceId>ccc-test</InstanceId>\\n        <CallType>OUTBOUND</CallType>\\n        <JobId>job-65700074013925376</JobId>\\n        <ChannelContexts>\\n            <Destination>8001****</Destination>\\n            <ChannelState>NONE</ChannelState>\\n            <ReleaseReason>无</ReleaseReason>\\n            <Originator>1318888****</Originator>\\n            <ChannelFlags>[]</ChannelFlags>\\n            <ReleaseInitiator>无</ReleaseInitiator>\\n            <UserId>user-test@ccc-test</UserId>\\n            <UserExtension>8001****</UserExtension>\\n            <CallType>OUTBOUND</CallType>\\n            <AssociatedData>无</AssociatedData>\\n            <ChannelId>ch:user:131888****-&gt;8001****:1609225718294:job-65700074013925376</ChannelId>\\n            <Timestamp>1609225718295</Timestamp>\\n            <JobId>job-65700074013925376</JobId>\\n        </ChannelContexts>\\n    </CallContext>\\n    <UserContext>\\n        <Extension>8001****</Extension>\\n        <DeviceState>无</DeviceState>\\n        <UserState>READY</UserState>\\n        <InstanceId>ccc-test</InstanceId>\\n        <BreakCode>Warm-up</BreakCode>\\n        <UserId>user-test@ccc-test</UserId>\\n        <DeviceId>ACC-YUNBS-1.0.10-bsd87c04aaa8f7000176ad354b1c</DeviceId>\\n        <Heartbeat>1609136956378</Heartbeat>\\n        <OutboundScenario>false</OutboundScenario>\\n        <Mobile>86-1324730****</Mobile>\\n        <JobId>job-65700074013925376</JobId>\\n        <WorkMode>ON_SITE</WorkMode>\\n        <Reserved>1609136956378</Reserved>\\n        <SignedSkillGroupIdList>[\\"skill-group@ccc-test\\"]</SignedSkillGroupIdList>\\n    </UserContext>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'StartPrivacyCall' => [
            'summary' => '发起隐私呼叫。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '云联络中心实例ID', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'AppId',
                    'in' => 'query',
                    'schema' => ['description' => '应用ID。', 'type' => 'string', 'required' => true, 'example' => 'ALIPUBB7A727C170949'],
                ],
                [
                    'name' => 'Caller',
                    'in' => 'query',
                    'schema' => ['description' => '主叫号码。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '0109810****'],
                ],
                [
                    'name' => 'Callee',
                    'in' => 'query',
                    'schema' => ['description' => '被叫号码。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '1888888****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '错误信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。'."\n", 'type' => 'string', 'example' => '0630E5DF-CEB0-445B-8626-D5C7481181C3'],
                            'Params' => [
                                'description' => '参数信息。',
                                'type' => 'array',
                                'items' => ['type' => 'string', 'description' => ''],
                            ],
                            'Data' => ['description' => '返回结果，通话ID。', 'type' => 'string', 'example' => 'job-xxx'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => '该参数不能为null值。'],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s may not be null or empty.', 'description' => '该参数不能为null值或为空字符串。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.Number', 'errorMessage' => 'The specified number %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的号码。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.CTI', 'errorMessage' => 'An internal CTI service error occurred.', 'description' => ''],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"0630E5DF-CEB0-445B-8626-D5C7481181C3\\",\\n  \\"Params\\": [\\n    \\"\\"\\n  ],\\n  \\"Data\\": \\"job-xxx\\"\\n}","type":"json"}]',
            'title' => '发起隐私呼叫',
            'changeSet' => [
                ['createdAt' => '2022-09-07T01:59:54.000Z', 'description' => 'OpenAPI 下线'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'StartPrivacyCall'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'SubmitCampaign' => [
            'summary' => '调用SubmitCampaign启动指定实例下指定ID对应的预测式外呼活动。',
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'write',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'create',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccQFUGXR'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'CampaignId',
                    'in' => 'query',
                    'schema' => ['description' => '预测式外呼活动ID。', 'type' => 'string', 'required' => true, 'example' => '6badb397-a8b5-40b6-21019d382a09'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => 'Schema of Response',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。', 'type' => 'string', 'example' => '7CC6523B-0E51-1B62-8DA5-6A9831CAE315'],
                            'Code' => ['title' => 'code', 'description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['title' => 'message', 'description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'HttpStatusCode' => ['title' => 'httpStatusCode', 'description' => 'HTTP状态码。', 'type' => 'string', 'example' => '200'],
                        ],
                    ],
                ],
            ],
            'title' => '启动预测式外呼活动',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'SubmitCampaign'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"RequestId\\": \\"7CC6523B-0E51-1B62-8DA5-6A9831CAE315\\",\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"HttpStatusCode\\": \\"200\\"\\n}","errorExample":""},{"type":"xml","example":"<SubmitCampaignResponse>\\n    <RequestId>7CC6523B-0E51-1B62-8DA5-6A9831CAE315</RequestId>\\n    <Code>OK</Code>\\n    <Message>无</Message>\\n    <HttpStatusCode>200</HttpStatusCode>\\n</SubmitCampaignResponse>","errorExample":""}]',
        ],
        'SwitchToConference' => [
            'summary' => '调用SwitchToConference将指定实例下的指定通话的状态切换至三方会议，通常用于咨询转会议的场景。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'none',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccBCFPY3'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID，不填默认使用当前RAM账号映射的坐席。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '无效字段，可以随便填写。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'device'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'job-24114064019637****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'D9C96A73-09C9-5E2A-8CDB-85EC0BC246DA'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'CallContext' => [
                                        'description' => '话务上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'CallType' => [
                                                'description' => '通话类型。',
                                                'type' => 'string',
                                                'enumValueTitles' => [
                                                    'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                    'COACH' => '辅导',
                                                ],
                                                'example' => 'OUTBOUND',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'ChannelContexts' => [
                                                'description' => '话务通道列表。'."\n",
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '话务通道。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Index' => ['description' => '系统自增ID，客户无需关心。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                        'ReleaseInitiator' => ['description' => '话务通道的挂断方，表示该话务通道是谁首先发起的挂断。', 'type' => 'string', 'example' => '1390501****'],
                                                        'ChannelState' => [
                                                            'description' => '话务通道的状态。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['CREATED' => '已创建', 'ANSWERED' => '已接通', 'RELEASED' => '已挂断', 'RETIRED' => '已失效', 'EARLY_MEDIA' => '早媒体阶段', 'NONE' => '初始状态', 'RINGING' => '振铃中'],
                                                            'example' => 'NONE',
                                                        ],
                                                        'Destination' => ['description' => '话务通道的被叫方。', 'type' => 'string', 'example' => '8001****'],
                                                        'SkillGroupId' => ['description' => '该通话相关技能组。呼入场景下，技能组由IVR中路由的排队队列指定。在呼出场景下，技能组是座席签入的第一个技能组。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                        'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                        'ChannelFlags' => [
                                                            'description' => '话务通道标志。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['COACHING' => '辅导中', 'MONITORING' => '监听中', 'MONITORED' => '被监听', 'COACHED' => '被辅导', 'HOLD' => '保持', 'MUTED' => '静音'],
                                                            'example' => 'MONITORING',
                                                        ],
                                                        'Timestamp' => ['description' => '话务通道最近一次状态变化的时间戳，格式是Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609255716900'],
                                                        'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '404 - No destination'],
                                                        'CallType' => [
                                                            'description' => '话务通道的通话类型。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => [
                                                                'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                                'COACH' => '辅导',
                                                            ],
                                                            'example' => 'OUTBOUND',
                                                        ],
                                                        'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                                        'ChannelId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => 'ch:user:131888****->8001****:1609225718294:job-6538214103685****'],
                                                        'Originator' => ['description' => '话务通道的主叫方。', 'type' => 'string', 'example' => '1318888****'],
                                                        'UserExtension' => ['description' => '话务通道关联的坐席的分机号。', 'type' => 'string', 'example' => '8032****'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'UserContext' => [
                                        'description' => '坐席上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'Heartbeat' => ['description' => '上次收到坐席心跳的时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => 'agent@ccc-test'],
                                            'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8032****'],
                                            'WorkMode' => [
                                                'description' => '工作模式。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                'example' => 'ON_SITE',
                                            ],
                                            'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => '1609136956378'],
                                            'BreakCode' => [
                                                'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                                'example' => 'Warm-up',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            'DeviceState' => [
                                                'description' => '设备状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['UNREGISTERED' => '未注册', 'ONLINE' => '在线', 'OFFLINE' => '离线'],
                                                'example' => 'false',
                                            ],
                                            'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1324730****'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'UserState' => [
                                                'description' => '座席状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                                'example' => 'TALKING',
                                            ],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '坐席签入的技能组ID列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'."\n"],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'InvalidOperation.ChannelState', 'errorMessage' => 'The operation is not allowed. Channel stats (%s) does not meet expectations (%s).', 'description' => ''],
                    ['errorCode' => 'InvalidOperation.UserState', 'errorMessage' => 'The operation is not allowed. User state (%s) does not meet expectations (%s).', 'description' => '非法操作，用户状态不符合预期。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.ChannelId', 'errorMessage' => 'The specified channel %s does not exist in call %s.', 'description' => '通话中不存在指定的Channel信息。'],
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.JobId', 'errorMessage' => 'The call %s does not exist.', 'description' => '指定的通话信息不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.CTI', 'errorMessage' => 'An internal CTI service error occurred. %s', 'description' => '内部CTI服务错误。'],
                ],
            ],
            'title' => '转会议',
            'changeSet' => [
                ['createdAt' => '2023-10-26T08:13:44.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'SwitchToConference'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"D9C96A73-09C9-5E2A-8CDB-85EC0BC246DA\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"CallContext\\": {\\n      \\"CallType\\": \\"OUTBOUND\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"ChannelContexts\\": [\\n        {\\n          \\"Index\\": 1,\\n          \\"ReleaseInitiator\\": \\"1390501****\\",\\n          \\"ChannelState\\": \\"NONE\\",\\n          \\"Destination\\": \\"8001****\\",\\n          \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n          \\"UserId\\": \\"agent@ccc-test\\",\\n          \\"ChannelFlags\\": \\"MONITORING\\",\\n          \\"Timestamp\\": 1609255716900,\\n          \\"ReleaseReason\\": \\"404 - No destination\\",\\n          \\"CallType\\": \\"OUTBOUND\\",\\n          \\"JobId\\": \\"job-6538214103685****\\",\\n          \\"ChannelId\\": \\"ch:user:131888****->8001****:1609225718294:job-6538214103685****\\",\\n          \\"Originator\\": \\"1318888****\\",\\n          \\"UserExtension\\": \\"8032****\\"\\n        }\\n      ]\\n    },\\n    \\"UserContext\\": {\\n      \\"Heartbeat\\": 0,\\n      \\"Extension\\": \\"8032****\\",\\n      \\"WorkMode\\": \\"ON_SITE\\",\\n      \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n      \\"UserId\\": \\"1609136956378\\",\\n      \\"BreakCode\\": \\"Warm-up\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"OutboundScenario\\": false,\\n      \\"DeviceState\\": \\"false\\",\\n      \\"Mobile\\": \\"1324730****\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"UserState\\": \\"TALKING\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skillgroup1@ccc-test\\\\n\\"\\n      ]\\n    }\\n  }\\n}","type":"json"}]',
        ],
        'TakeBreak' => [
            'summary' => '调用TakeBreak将指定实例下的指定坐席设置为小休状态。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID，不填默认使用当前RAM账户映射的坐席。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '设备ID，无意义，可以随便填写。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'device'],
                ],
                [
                    'name' => 'Code',
                    'in' => 'query',
                    'schema' => ['description' => '小休状态码，客户可以自定义任何小休状态。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'lunchtime'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。'."\n", 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。'."\n", 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。'."\n", 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。'."\n", 'type' => 'string', 'example' => 'B59382D2-5755-4C6D-861F-FA2AAD8F89F7'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。'."\n",
                                'type' => 'object',
                                'properties' => [
                                    'Extension' => ['description' => '坐席分机号。', 'type' => 'string', 'example' => '8001****'],
                                    'Heartbeat' => ['description' => '上次收到坐席心跳的时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609249563836'],
                                    'WorkMode' => [
                                        'description' => '工作模式。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                        'example' => 'ON_SITE',
                                    ],
                                    'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                    'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                    'Reserved' => ['description' => '坐席最近一次被预定的时间，被预定意味着马上将有来电分配给该坐席，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609234221864'],
                                    'BreakCode' => [
                                        'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '席上线后置闲前的临时小休状态'],
                                        'example' => 'lunchtime',
                                    ],
                                    'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                    'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                    'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1390000****'],
                                    'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => '无'],
                                    'UserState' => [
                                        'description' => '座席状态。',
                                        'type' => 'string',
                                        'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                        'example' => 'BREAK',
                                    ],
                                    'SignedSkillGroupIdList' => [
                                        'description' => '坐席签入的技能组ID列表。',
                                        'type' => 'array',
                                        'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'InvalidOperation.UserState', 'errorMessage' => 'The operation is not allowed. User state (%s) does not meet expectations (%s).', 'description' => '非法操作，用户状态不符合预期。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.UserId', 'errorMessage' => 'The user %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的用户。'],
                ],
            ],
            'title' => '小休',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-10-26T08:13:44.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'TakeBreak'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"B59382D2-5755-4C6D-861F-FA2AAD8F89F7\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"Extension\\": \\"8001****\\",\\n    \\"Heartbeat\\": 1609249563836,\\n    \\"WorkMode\\": \\"ON_SITE\\",\\n    \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n    \\"UserId\\": \\"agent@ccc-test\\",\\n    \\"Reserved\\": 1609234221864,\\n    \\"BreakCode\\": \\"lunchtime\\",\\n    \\"InstanceId\\": \\"ccc-test\\",\\n    \\"OutboundScenario\\": false,\\n    \\"Mobile\\": \\"1390000****\\",\\n    \\"JobId\\": \\"无\\",\\n    \\"UserState\\": \\"BREAK\\",\\n    \\"SignedSkillGroupIdList\\": [\\n      \\"skillgroup1@ccc-test\\"\\n    ]\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>B59382D2-5755-4C6D-861F-FA2AAD8F89F7</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <Extension>8001****</Extension>\\n    <UserState>BREAK</UserState>\\n    <InstanceId>ccc-test</InstanceId>\\n    <BreakCode>default</BreakCode>\\n    <UserId>user-test@ccc-test</UserId>\\n    <DeviceId>ACC-YUNBS-1.0.10-bs3b5f22c6d78f000176aebe9471</DeviceId>\\n    <Heartbeat>1609249563836</Heartbeat>\\n    <OutboundScenario>false</OutboundScenario>\\n    <Mobile>1390000****</Mobile>\\n    <JobId>无</JobId>\\n    <WorkMode>ON_SITE</WorkMode>\\n    <Reserved>1609234221864</Reserved>\\n    <SignedSkillGroupIdList>[\\"skill-group@ccc-test\\"]</SignedSkillGroupIdList>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'TerminateTicket' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => ['operationType' => 'update'],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'TicketId',
                    'in' => 'query',
                    'schema' => ['description' => '工单ID。', 'type' => 'string', 'required' => false, 'example' => '5491d3b4-14ee-4341-b5f1-db2c78beddeb'],
                ],
                [
                    'name' => 'Comment',
                    'in' => 'query',
                    'schema' => ['description' => '处理意见。', 'type' => 'string', 'required' => false, 'example' => '关单'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'CloseTicketResponse',
                        'description' => 'CloseTicketResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => ['description' => '数据。', 'type' => 'any', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '03C67DAD-EB26-41D8-949D-9B0C470FB716'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": \\"无\\",\\n  \\"RequestId\\": \\"03C67DAD-EB26-41D8-949D-9B0C470FB716\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '关闭工单',
            'summary' => '使用TerminateTicket关闭工单。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'TransferTicketTask' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => ['operationType' => 'update'],
            'parameters' => [
                [
                    'name' => 'TicketId',
                    'in' => 'query',
                    'schema' => ['description' => '工单ID。', 'type' => 'string', 'required' => false, 'example' => '5491d3b4-14ee-4341-b5f1-db2c78beddeb'],
                ],
                [
                    'name' => 'TaskId',
                    'in' => 'query',
                    'schema' => ['description' => '节点ID。', 'type' => 'string', 'required' => false, 'example' => 'f780ade8-3ca9-458b-b067-63077946a570'],
                ],
                [
                    'name' => 'Assignee',
                    'in' => 'query',
                    'schema' => ['description' => '处理人ID。', 'type' => 'string', 'required' => true, 'example' => 'assignee@ccc-test'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'Comment',
                    'in' => 'query',
                    'schema' => ['description' => '处理意见。', 'type' => 'string', 'required' => false, 'example' => '请assignee处理'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'TransferTicketTaskResponse',
                        'description' => 'TransferTicketTaskResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => ['description' => '数据。', 'type' => 'any', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '678F7002-CA01-4ABF-A112-585AFBDF3A3B'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": \\"无\\",\\n  \\"RequestId\\": \\"678F7002-CA01-4ABF-A112-585AFBDF3A3B\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '工单指派',
            'summary' => '使用TransferTicketTask指派工单给其他处理人处理。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'UnmuteCall' => [
            'summary' => '调用UnmuteCall取消通话静音。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'none',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccBCFPY3'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '需要取消静音的坐席ID，不填默认使用当前RAM账户映射的坐席。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
                [
                    'name' => 'DeviceId',
                    'in' => 'query',
                    'schema' => ['description' => '设备ID，无意义，可以随便填写。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'device'],
                ],
                [
                    'name' => 'JobId',
                    'in' => 'query',
                    'schema' => ['description' => '通话ID。', 'type' => 'string', 'required' => false, 'example' => 'job-6538214103685****'."\n"],
                ],
                [
                    'name' => 'ChannelId',
                    'in' => 'query',
                    'schema' => ['description' => '待取消静音的话务通道ID，非必填，默认为空，为空表示取消静音UserId对应的坐席的话务通道。', 'type' => 'string', 'required' => false, 'example' => 'ch:user:1390501****->8032****:1609138902226:job-6538214103685****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'EEEE671A-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Params' => [
                                'description' => '响应参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'CallContext' => [
                                        'description' => '话务上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'CallType' => [
                                                'description' => '通话类型。',
                                                'type' => 'string',
                                                'enumValueTitles' => [
                                                    'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                    'COACH' => '辅导',
                                                ],
                                                'example' => 'OUTBOUND',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'ChannelContexts' => [
                                                'description' => '话务通道列表。',
                                                'type' => 'array',
                                                'items' => [
                                                    'description' => '话务通道。',
                                                    'type' => 'object',
                                                    'properties' => [
                                                        'Index' => ['description' => '系统自增ID，客户无需关心。', 'type' => 'integer', 'format' => 'int32', 'example' => '1'],
                                                        'ReleaseInitiator' => ['description' => '话务通道的挂断方，表示该话务通道是谁首先发起的挂断。', 'type' => 'string', 'example' => '1390501****'],
                                                        'ChannelState' => [
                                                            'description' => '话务通道的状态。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['CREATED' => '已创建', 'ANSWERED' => '已接通', 'RELEASED' => '已挂断', 'RETIRED' => '已失效', 'EARLY_MEDIA' => '早媒体阶段', 'NONE' => '初始状态', 'RINGING' => '振铃中'],
                                                            'example' => 'CREATED',
                                                        ],
                                                        'Destination' => ['description' => '话务通道的被叫方。', 'type' => 'string', 'example' => '1390501****'],
                                                        'UserId' => ['description' => '话务通道关联的坐席ID，如果是客户的话务通道，该字段为空。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                                        'ChannelFlags' => [
                                                            'description' => '话务通道标志。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => ['COACHING' => '辅导中', 'MONITORING' => '监听中', 'MONITORED' => '被监听', 'COACHED' => '被辅导', 'HOLD' => '保持', 'MUTED' => '静音'],
                                                            'example' => 'MONITORING',
                                                        ],
                                                        'SkillGroupId' => ['description' => '该通话相关技能组。呼入场景下，技能组由IVR中路由的排队队列指定。在呼出场景下，技能组是座席签入的第一个技能组。', 'type' => 'string', 'example' => 'skillgroup@ccc-test'],
                                                        'Timestamp' => ['description' => '话务通道最近一次状态变化的时间戳，格式是Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609138903315'],
                                                        'ReleaseReason' => ['description' => '话务通道的挂断原因，表示当前话务通道为什么会被挂断，取值来自SIP协议中定义的响应码，请客户参考SIP协议分析挂断原因。', 'type' => 'string', 'example' => '404 - No destination'],
                                                        'CallType' => [
                                                            'description' => '话务通道的通话类型。',
                                                            'type' => 'string',
                                                            'enumValueTitles' => [
                                                                'INBOUND' => '呼入', 'BARGE' => '强插', 'CONSULTANT' => '咨询', 'CONFERENCE' => '会议', 'MONITOR' => '监听', 'INTERNAL' => '内部通话', 'OUTBOUND' => '呼出', 'INTERCEPT' => '强拆', 'BACK2BACK' => '双呼', 'PREDICTIVE' => '预测式外呼',
                                                                'COACH' => '辅导',
                                                            ],
                                                            'example' => 'OUTBOUND',
                                                        ],
                                                        'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                                        'ChannelId' => ['description' => '话务通道ID。', 'type' => 'string', 'example' => 'ch:user:1390501****->8032****:1609138902226:job-6538214103685****'],
                                                        'UserExtension' => ['description' => '话务通道关联的坐席的分机号。', 'type' => 'string', 'example' => '8032****'],
                                                        'Originator' => ['description' => '话务通道的主叫方。', 'type' => 'string', 'example' => '0830019****'],
                                                    ],
                                                ],
                                            ],
                                        ],
                                    ],
                                    'UserContext' => [
                                        'description' => '坐席上下文环境。',
                                        'type' => 'object',
                                        'properties' => [
                                            'Heartbeat' => ['description' => '上次收到坐席心跳的时间，格式为Unix时间戳，单位毫秒。', 'type' => 'integer', 'format' => 'int64', 'example' => '1609136956378'],
                                            'Extension' => ['description' => '座席分机号。', 'type' => 'string', 'example' => '8032****'],
                                            'WorkMode' => [
                                                'description' => '工作模式。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['ON_SITE' => '场内模式', 'OFF_SITE' => '场外模式', 'OFFICE_PHONE' => '办公电话模式'],
                                                'example' => 'ON_SITE',
                                            ],
                                            'Mobile' => ['description' => '坐席的个人电话号码。', 'type' => 'string', 'example' => '1324730****'],
                                            'DeviceId' => ['description' => '设备ID，浏览器WebRTC软电话或实体话机设备的标识ID，同一时间只允许一种设备注册。', 'type' => 'string', 'example' => 'ACC-YUNBS-1.0.10-****'],
                                            'JobId' => ['description' => '通话ID。', 'type' => 'string', 'example' => 'job-6538214103685****'],
                                            'UserId' => ['description' => '坐席ID。', 'type' => 'string', 'example' => 'agent@ccc-test'],
                                            'BreakCode' => [
                                                'description' => '小休状态码，分为系统定义的和客户定义的两种，系统定义的小休吗包括：Warm-up （坐席上线后置闲前的临时小休状态）、RingingTimeout（坐席振铃超时导致的小休）、RejectCall（坐席拒接导致的小休）。客户自定义状态码没有限制，客户可以根据业务需要自行定义。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['RingingTimeout' => '坐席振铃超时导致的小休', 'RejectCall' => '坐席拒接导致的小休', 'Warm-up' => '坐席上线后置闲前的临时小休状态'],
                                                'example' => 'Warm-up',
                                            ],
                                            'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                            'OutboundScenario' => ['description' => '坐席是否处于仅外呼模式。', 'type' => 'boolean', 'example' => 'false'],
                                            'UserState' => [
                                                'description' => '座席状态。',
                                                'type' => 'string',
                                                'enumValueTitles' => ['READY' => '空闲', 'WORKING' => '话后处理中', 'DIALING' => '拨号中', 'BREAK' => '小休', 'OFFLINE' => '离线', 'TALKING' => '通话中', 'RINGING' => '振铃中'],
                                                'example' => 'TALKING',
                                            ],
                                            'SignedSkillGroupIdList' => [
                                                'description' => '坐席签入的技能组ID列表。',
                                                'type' => 'array',
                                                'items' => ['description' => '技能组ID。', 'type' => 'string', 'example' => 'skillgroup1@ccc-test'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s may not be null or blank.', 'description' => '该参数不能为null或含有空白符的字符串。'],
                    ['errorCode' => 'InvalidOperation.ChannelState', 'errorMessage' => 'The operation is not allowed. Channel stats (%s) does not meet expectations (%s).', 'description' => ''],
                    ['errorCode' => 'InvalidOperation.UserState', 'errorMessage' => 'The operation is not allowed. User state (%s) does not meet expectations (%s).', 'description' => '非法操作，用户状态不符合预期。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.ChannelId', 'errorMessage' => 'The specified channel %s does not exist in call %s.', 'description' => '通话中不存在指定的Channel信息。'],
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.JobId', 'errorMessage' => 'The call %s does not exist.', 'description' => '指定的通话信息不存在。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.CTI', 'errorMessage' => 'An internal CTI service error occurred. %s', 'description' => '内部CTI服务错误。'],
                ],
            ],
            'title' => '取消通话静音',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-10-26T08:13:44.000Z', 'description' => '请求参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'UnmuteCall'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"EEEE671A-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"CallContext\\": {\\n      \\"CallType\\": \\"OUTBOUND\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"ChannelContexts\\": [\\n        {\\n          \\"Index\\": 1,\\n          \\"ReleaseInitiator\\": \\"1390501****\\",\\n          \\"ChannelState\\": \\"CREATED\\",\\n          \\"Destination\\": \\"1390501****\\",\\n          \\"UserId\\": \\"agent@ccc-test\\",\\n          \\"ChannelFlags\\": \\"MONITORING\\",\\n          \\"SkillGroupId\\": \\"skillgroup@ccc-test\\",\\n          \\"Timestamp\\": 1609138903315,\\n          \\"ReleaseReason\\": \\"404 - No destination\\",\\n          \\"CallType\\": \\"OUTBOUND\\",\\n          \\"JobId\\": \\"job-6538214103685****\\",\\n          \\"ChannelId\\": \\"ch:user:1390501****->8032****:1609138902226:job-6538214103685****\\",\\n          \\"UserExtension\\": \\"8032****\\",\\n          \\"Originator\\": \\"0830019****\\"\\n        }\\n      ]\\n    },\\n    \\"UserContext\\": {\\n      \\"Heartbeat\\": 1609136956378,\\n      \\"Extension\\": \\"8032****\\",\\n      \\"WorkMode\\": \\"ON_SITE\\",\\n      \\"Mobile\\": \\"1324730****\\",\\n      \\"DeviceId\\": \\"ACC-YUNBS-1.0.10-****\\",\\n      \\"JobId\\": \\"job-6538214103685****\\",\\n      \\"UserId\\": \\"agent@ccc-test\\",\\n      \\"BreakCode\\": \\"Warm-up\\",\\n      \\"InstanceId\\": \\"ccc-test\\",\\n      \\"OutboundScenario\\": false,\\n      \\"UserState\\": \\"TALKING\\",\\n      \\"SignedSkillGroupIdList\\": [\\n        \\"skillgroup1@ccc-test\\"\\n      ]\\n    }\\n  }\\n}","errorExample":""},{"type":"xml","example":"<RequestId>EEEE671A-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Data>\\n    <UserContext>\\n        <Extension>80326034</Extension>\\n        <UserState>BREAK</UserState>\\n        <InstanceId>ccc-test</InstanceId>\\n        <UserId>user-test@ccc-test</UserId>\\n        <DeviceId>ACC-YUNBS-1.0.10-b18bp53c1736c2914176a801ei90</DeviceId>\\n        <BreakCode>Warm-up</BreakCode>\\n        <Heartbeat>1609136956378</Heartbeat>\\n        <OutboundScenario>false</OutboundScenario>\\n        <Mobile>86-132xxxx4730</Mobile>\\n        <WorkMode>ON_SITE</WorkMode>\\n        <JobId>job-65382141036853491</JobId>\\n        <SignedSkillGroupIdList>[\\"skg-test1@ccc-test\\",\\"skg-test2@ccc-test\\"]</SignedSkillGroupIdList>\\n    </UserContext>\\n    <CallContext>\\n        <InstanceId>ccc-test</InstanceId>\\n        <CallType>OUTBOUND</CallType>\\n        <JobId>job-65382141036853491</JobId>\\n        <ChannelContexts>\\n            <Destination>139xxxx0501</Destination>\\n            <ChannelState>CREATED</ChannelState>\\n            <ReleaseInitiator>139xxxx0501</ReleaseInitiator>\\n            <CallType>OUTBOUND</CallType>\\n            <Index>1</Index>\\n            <SkillGroupId>skg-default@ccc-test</SkillGroupId>\\n            <AssociatedData/>\\n            <ChannelId>ch:user:139xxxx0501-&gt;80326034:1609138902226:job-65382141036853491</ChannelId>\\n            <Timestamp>1609138903315</Timestamp>\\n            <ReleaseReason>404 - No destination</ReleaseReason>\\n            <Originator>083xxxx0019</Originator>\\n            <ChannelFlags>MONITORING</ChannelFlags>\\n            <UserId>user-test@ccc-test</UserId>\\n            <UserExtension>80326034</UserExtension>\\n            <JobId>job-65382141036853491</JobId>\\n        </ChannelContexts>\\n    </CallContext>\\n</Data>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'UnregisterDevice' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREccc8HB4RI'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'UserId',
                    'in' => 'query',
                    'schema' => ['description' => '坐席ID。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'agent@ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BA03159C-E808-4FF1-B27E-A61B6E888D7F'],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => '该参数不能为null值。'],
                ],
                403 => [
                    ['errorCode' => 'Permission.User', 'errorMessage' => 'You have no permission to access user(s) %s.', 'description' => '您无权访问这些用户。'],
                ],
                [
                    ['errorCode' => 'NotExists.UserId', 'errorMessage' => 'The user %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的用户。'],
                ],
                500 => [
                    ['errorCode' => 'InternalService.DB', 'errorMessage' => 'An internal DB service error occurred. %s', 'description' => '内部数据服务错误。'],
                ],
            ],
            'title' => '删除注册设备',
            'summary' => '调用UnregisterDevice删除指定实例下指定坐席的设备注册记录，删除后将导致与坐席关联的SIP话机或SIP软电话不可用。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '50', 'countWindow' => 1, 'regionId' => '*', 'api' => 'UnregisterDevice'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"BA03159C-E808-4FF1-B27E-A61B6E888D7F\\"\\n}","errorExample":""},{"type":"xml","example":"<RequestId>BA03159C-E808-4FF1-B27E-A61B6E888D7F</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'UpdateCallSummary' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccBCFPY3'],
            ],
            'parameters' => [
                [
                    'name' => 'TicketId',
                    'in' => 'query',
                    'schema' => ['description' => '小结ID。', 'type' => 'string', 'required' => true, 'example' => 'f2c6722b-cd13-442d-bf10-22a07c70d6d5'],
                ],
                [
                    'name' => 'Context',
                    'in' => 'query',
                    'schema' => ['title' => '更新内容', 'description' => '更新内容。', 'type' => 'string', 'required' => false, 'example' => '{"summaryTitle":"标题","summaryContent":"内容","keywords":"关键信息"}'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'UpdateCallSummaryResponse',
                        'description' => 'UpdateCallSummaryResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => ['description' => '数据。', 'type' => 'any', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '9FBA26B0-462B-4D77-B78F-AF35560DBC71'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '更新会话小结',
            'summary' => '使用UpdateCallSummary更新会话小结。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": \\"无\\",\\n  \\"RequestId\\": \\"9FBA26B0-462B-4D77-B78F-AF35560DBC71\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
        ],
        'UpdateCampaign' => [
            'methods' => ['get', 'post'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccQFUGXR'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '云联络中心实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'CampaignId',
                    'in' => 'query',
                    'schema' => ['description' => '预测式外呼活动ID。', 'type' => 'string', 'required' => true, 'example' => 'ab11908b-6ebc-4b0c-b51e-3e17c7060'],
                ],
                [
                    'name' => 'StartTime',
                    'in' => 'query',
                    'schema' => ['description' => '开始时间，格式为Unix时间戳，单位毫秒。', 'type' => 'string', 'required' => false, 'example' => '1689901200000'],
                ],
                [
                    'name' => 'EndTime',
                    'in' => 'query',
                    'schema' => ['description' => '结束时间，格式为Unix时间戳，单位毫秒。', 'type' => 'string', 'required' => false, 'example' => '1689933600000'],
                ],
                [
                    'name' => 'CallableTime',
                    'in' => 'query',
                    'schema' => ['description' => '可执行时间，支持多个时间段。', 'type' => 'string', 'required' => false, 'example' => '['."\n"
                        .'      {'."\n"
                        .'            "beginTime": "09:00:00",'."\n"
                        .'            "endTime": "12:00:00"'."\n"
                        .'      }'."\n"
                        .']'],
                ],
                [
                    'name' => 'StrategyParameters',
                    'in' => 'query',
                    'schema' => ['description' => '策略参数。', 'type' => 'string', 'required' => false, 'example' => 'PACING策略，参考参数'."\n"
                        .'{'."\n"
                        .'      "ratio": 2'."\n"
                        .'}'."\n"
                        ."\n"
                        .'PID策略，参考参数'."\n"
                        .'{'."\n"
                        .'    "abandonRate":5,'."\n"
                        .'    "historicalConnectedRate":45'."\n"
                        .'}'],
                ],
                [
                    'name' => 'Name',
                    'in' => 'query',
                    'schema' => ['description' => '预测式外呼活动名称。', 'type' => 'string', 'required' => false, 'example' => '云联络中心测试'],
                ],
                [
                    'name' => 'ContactFlowId',
                    'in' => 'query',
                    'schema' => ['description' => '联系流ID。', 'type' => 'string', 'required' => false, 'example' => '3a310f56-4d30-4081-ba24-5d87a3b7262e'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'Schema of Response',
                        'description' => 'Schema of Response',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['title' => 'Id of the request', 'description' => '请求ID。', 'type' => 'string', 'example' => 'BC976D32-AC4C-4E0F-8AA9-F4BC6C4E2B3E'],
                            'Code' => ['title' => 'code', 'description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['title' => 'message', 'description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int64', 'example' => '200'],
                        ],
                    ],
                ],
            ],
            'title' => '修改外呼活动',
            'summary' => '修改外呼活动参数。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"RequestId\\": \\"BC976D32-AC4C-4E0F-8AA9-F4BC6C4E2B3E\\",\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"HttpStatusCode\\": 200\\n}","type":"json"}]',
        ],
        'UpdateChatRoutingProfile' => [
            'methods' => ['post', 'get'],
            'schemes' => ['https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'read',
            'deprecated' => false,
            'systemTags' => ['operationType' => 'update', 'riskType' => 'none', 'chargeType' => 'free'],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '9cfad875-6260-4a53-ab6e-b13e3fb31f7d'],
                ],
                [
                    'name' => 'RoutingProfiles',
                    'in' => 'query',
                    'schema' => ['description' => '会话分配/转接配置。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '{'."\n"
                        .'    "RoutingType": "Automatic",'."\n"
                        .'    "AgentConcurrencySettings": {'."\n"
                        .'        "AllowExceedingLimitWhenTransferring": false,'."\n"
                        .'        "ConcurrencyLimit": 4,'."\n"
                        .'        "AllowExceedingLimitWhenClaiming": true,'."\n"
                        .'        "Enabled": true'."\n"
                        .'    },'."\n"
                        .'    "ChatSettings": {'."\n"
                        .'        "IdleChatTimeoutSeconds": 300'."\n"
                        .'    },'."\n"
                        .'    "DistributionSettings": {'."\n"
                        .'        "Enabled": true,'."\n"
                        .'        "AgentRingTimeoutSeconds": 119,'."\n"
                        .'        "MaxNumberOfConversationsAgentCanMiss": 5,'."\n"
                        .'        "PostAgentMissingConversionsAction": "Nothing"'."\n"
                        .'    }'."\n"
                        .'}'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'BC976D32-AC4C-4E0F-8AA9-F4BC6C4E2B3E'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null.', 'description' => ''],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => ''],
                    ['errorCode' => 'Parameter.Enumeration', 'errorMessage' => 'The parameter %s must be one of the value of enumeration %s.', 'description' => '该参数必须为系统限定的枚举值之一。'],
                    ['errorCode' => 'Parameter.Null', 'errorMessage' => 'The parameter %s must not be null.', 'description' => ''],
                ],
                403 => [
                    ['errorCode' => 'NoPermission', 'errorMessage' => 'No permission', 'description' => ''],
                ],
                [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.UserId', 'errorMessage' => 'The user %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的用户。'],
                ],
            ],
            'eventInfo' => [
                'enable' => false,
                'eventNames' => [],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"BC976D32-AC4C-4E0F-8AA9-F4BC6C4E2B3E\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '更新会话转接配置',
            'summary' => '使用UpdateChatRoutingProfile进行会话转接配置。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'UpdateConfigItems' => [
            'summary' => '调用UpdateConfigItems添加或修改指定实例下的配置信息，例如：来电显示是否隐藏号码，呼入场景下是否允许坐席主动挂机等。',
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
                [
                    'BearerToken' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccTMAX45'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'ObjectId',
                    'in' => 'query',
                    'schema' => ['description' => '配置信息所属的对象的ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'ObjectType',
                    'in' => 'query',
                    'schema' => ['description' => '配置信息所属对象的类型。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'INSTANCE'],
                ],
                [
                    'name' => 'ConfigItems',
                    'in' => 'query',
                    'schema' => [
                        'description' => '配置项列表，格式为JSON数组的字符串，数组元素是一个对象，该对象包含两个字段，name，value，name是配置项的名称，value是配置项的值。配置项名称包含系统定义和客户自定义两种，系统定义包括是否允许坐席挂机、是否自动接听、久振未接时长等，这部分配置项名称是固定的，值可以由客户自定义，除此之外，配置项名称也支持客户自定义，客户可以根据需要添加配置项。'."\n",
                        'type' => 'string',
                        'required' => true,
                        'docRequired' => true,
                        'enumValueTitles' => ['AllowAudioDownload' => '是否允许坐席下载录音，取值：0（不允许）、1（允许）。', 'RecordingStorageSetting' => '实例录音存储配置。', 'AllowChooseSignedSkillGroup' => '坐席上线前是否手动选择签入的技能组，取值：0（自动签入所属的全部技能组）、1（手动选择签入的技能组）。', 'AgentRingingTimeoutSeconds' => '坐席久振未接超时时长，取值范围为5-90，单位秒。', 'ShowCalledID' => '坐席来电显示，取值：-1（隐藏全部来电号码）、0（隐藏部分来电号码）、1（显示完整来电号码）。', 'ShowCalleeID' => '坐席外呼显示，取值：-1（隐藏全部外呼号码）、0（隐藏部分外呼号码）、1（显示完整外呼号码）。', 'AllowHangup' => '坐席呼入挂机方式，取值：0（不允许坐席挂机）、1（允许坐席挂机）。', 'AutoAnswerCall' => '坐席接听来电方式，取值：-1（手动接听）、n（振铃n秒后接听）。'],
                        'example' => '[{"name":"ShowCalledID","value":"-1"},{"name":"ShowCalleeID","value":"1"},{"name":"AllowHangup","value":"0"},{"name":"AutoAnswerCall","value":"-1"},{"name":"AllowAudioDownload","value":"1"},{"name":"AllowChooseSignedSkillGroup","value":"1"}]',
                    ],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '8E7Y5B39-3E24-4A04-81E6-6C4F5B39DF75'],
                            'Params' => [
                                'type' => 'array',
                                'items' => ['description' => '响应参数。', 'type' => 'string', 'example' => '无'],
                                'description' => '',
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Enumeration', 'errorMessage' => 'The parameter %s must be one of the value of enumeration %s.', 'description' => '该参数必须为系统限定的枚举值之一。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                    ['errorCode' => 'NotExists.UserId', 'errorMessage' => 'The user %s does not exist in instance %s.', 'description' => '云联络中心实例中不存在指定的用户。'],
                ],
            ],
            'title' => '更新配置项',
            'requestParamsDescription' => ' ',
            'responseParamsDescription' => ' ',
            'extraInfo' => ' ',
            'changeSet' => [
                ['createdAt' => '2023-11-17T01:12:03.000Z', 'description' => '响应参数发生变更'],
            ],
            'flowControl' => [
                'flowControlList' => [
                    ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'UpdateConfigItems'],
                ],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"type":"json","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"8E7Y5B39-3E24-4A04-81E6-6C4F5B39DF75\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","errorExample":""},{"type":"xml","example":"<RequestId>8E7Y5B39-3E24-4A04-81E6-6C4F5B39DF75</RequestId>\\n<Message>无</Message>\\n<HttpStatusCode>200</HttpStatusCode>\\n<Params>无</Params>\\n<Code>OK</Code>","errorExample":""}]',
        ],
        'UpdateSchemaProperty' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'parameters' => [
                [
                    'name' => 'SchemaId',
                    'in' => 'formData',
                    'schema' => ['description' => 'schema id', 'type' => 'string', 'required' => true, 'example' => 'profile'],
                ],
                [
                    'name' => 'Property',
                    'in' => 'formData',
                    'style' => 'json',
                    'schema' => [
                        'description' => '字段',
                        'type' => 'object',
                        'properties' => [
                            'DisplayName' => ['description' => '显示名称', 'type' => 'string', 'required' => false, 'example' => '姓名'],
                            'Description' => ['description' => '描述。', 'type' => 'string', 'required' => false, 'example' => '-'],
                            'Name' => ['description' => '名称', 'type' => 'string', 'required' => true, 'example' => 'name'],
                            'DataType' => ['description' => '数据类型', 'type' => 'string', 'required' => true, 'example' => 'string'],
                            'Pattern' => ['description' => '正则表达式校验规则', 'type' => 'string', 'required' => false, 'example' => '(.*)'],
                            'PatternErrorMessage' => ['description' => '正则表达式校验错误提示信息', 'type' => 'string', 'required' => false, 'example' => '不是有效的email地址'],
                            'MinLength' => ['description' => '最小长度', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '1'],
                            'MaxLength' => ['description' => '最大长度', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '100'],
                            'Minimum' => ['description' => '数字最小值', 'type' => 'number', 'format' => 'double', 'required' => false, 'example' => '10800'],
                            'Maximum' => ['description' => '数字最大值', 'type' => 'number', 'format' => 'double', 'required' => false, 'example' => '11'],
                            'Required' => ['description' => '是否必填', 'type' => 'boolean', 'required' => false, 'example' => 'false'],
                            'Disabled' => ['description' => '是否被禁用', 'type' => 'boolean', 'required' => false, 'example' => 'true'],
                            'Array' => ['description' => '是否是数组', 'type' => 'boolean', 'required' => false, 'example' => 'false'],
                            'ReadOnly' => ['description' => '是否只读', 'type' => 'boolean', 'required' => false, 'example' => 'true'],
                            'EditorType' => ['description' => '编辑器类型', 'type' => 'string', 'required' => false, 'example' => 'textbox'],
                            'Attributes' => ['description' => '扩展属性', 'type' => 'string', 'required' => false, 'example' => '{\\"instanceId\\":\\"4cc3f160-ca64-49ff-bc70-390a044a4e83\\",\\"appId\\":\\"1684145288664\\",\\"commodityCode\\":\\"dide_pre\\",\\"dide_pre_set\\":\\"version_ent\\"}'],
                            'DisplayOrder' => ['description' => '列表展示顺序', 'type' => 'integer', 'format' => 'int32', 'required' => false, 'example' => '10'],
                        ],
                        'required' => false,
                    ],
                ],
                [
                    'name' => 'RequestId',
                    'in' => 'formData',
                    'schema' => ['description' => '请求ID', 'type' => 'string', 'required' => false, 'example' => 'BC976D32-AC4C-4E0F-8AA9-F4BC6C4E2B3E'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'formData',
                    'schema' => ['description' => '实例 ID', 'type' => 'string', 'required' => true, 'example' => 'b0eb2742-f37e-4c67-82d4-25c651c1xxxx'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'UpdateSchemaPropertyResponse',
                        'description' => 'UpdateSchemaPropertyResponse',
                        'type' => 'object',
                        'properties' => [
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => 'A450574A-337F-43E2-BC59-9C6594C994C6'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码'."\n"
                                ."\n", 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '响应参数。',
                                'type' => 'array',
                                'items' => ['description' => '参数信息。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"RequestId\\": \\"A450574A-337F-43E2-BC59-9C6594C994C6\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '更新Schema字段',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'UpdateSubscription' => [
            'summary' => '使用UpdateSubscription接口进行消息订阅配置。',
            'methods' => ['post', 'get'],
            'schemes' => ['https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'operationType' => 'readAndWrite',
            'deprecated' => false,
            'systemTags' => [
                'operationType' => 'update',
                'riskType' => 'none',
                'chargeType' => 'free',
                'abilityTreeNodes' => ['FEATUREcccD5GAHN'],
            ],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '云联络中心实例ID。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'AliyunUid',
                    'in' => 'query',
                    'schema' => ['description' => '无需填写', 'type' => 'integer', 'format' => 'int64', 'required' => false, 'example' => '无'],
                ],
                [
                    'name' => 'ProducerId',
                    'in' => 'query',
                    'schema' => ['description' => 'MQ方式，对应GroupId。'."\n"
                        .'Webhook方式，填写PID_Webhook。', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'GID_xxx'],
                ],
                [
                    'name' => 'DefaultTopic',
                    'in' => 'query',
                    'schema' => ['description' => 'MQ方式为MQ的Topic。Webhook方式填写Topic_Webhook', 'type' => 'string', 'required' => false, 'docRequired' => true, 'example' => 'ccc-event'],
                ],
                [
                    'name' => 'AccessPoint',
                    'in' => 'query',
                    'schema' => ['description' => 'MQ的接入地址。Webhook的服务地址。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => 'rmq-cn-****.cn-shanghai.rmq.aliyuncs.com:8080'],
                ],
                [
                    'name' => 'EventSubscriptionsJson',
                    'in' => 'query',
                    'schema' => ['description' => '消息订阅清单。', 'type' => 'string', 'required' => true, 'docRequired' => true, 'example' => '[{"Name ":"StopConsultant ","Disabled ":true},{"Name ":"QueueingRerouted ","Disabled ":true},{"Name ":"IvrTracking ","Disabled ":true},{"Name ":"DualTrackRecordingReady ","Disabled ":true},{"Name ":"SatisfactionSurveyResponse ","Disabled ":true},{"Name ":"Dialing ","Disabled ":false},{"Name ":"Abandoned ","Disabled ":true},{"Name ":"QueueingCancelled ","Disabled ":true},{"Name ":"RecordingReady ","Disabled ":true},{"Name ":"StopCoach ","Disabled ":true},{"Name ":"Established ","Disabled ":true},{"Name ":"InitiateConsultant ","Disabled ":true},{"Name ":"Route2IVR ","Disabled ":false},{"Name ":"Retrieved ","Disabled ":true},{"Name ":"CampaignPaused ","Disabled ":true},{"Name ":"TextStream ","Disabled ":true},{"Name ":"AgentRelease ","Disabled ":true},{"Name ":"VoicemailReady ","Disabled ":true},{"Name ":"Released ","Disabled ":false},{"Name ":"CDRReady ","Disabled ":true},{"Name ":"CaseAttempted ","Disabled ":true},{"Name ":"AgentBreak ","Disabled ":true},{"Name ":"AgentRingingTimeout ","Disabled ":true},{"Name ":"AgentReady ","Disabled ":true},{"Name ":"CampaignResumed ","Disabled ":true},{"Name ":"AgentDialing ","Disabled ":true},{"Name ":"Ringing ","Disabled ":true},{"Name ":"StartConsultant ","Disabled ":false},{"Name ":"QueueingTimeout ","Disabled ":true},{"Name ":"AgentTalk ","Disabled ":true},{"Name ":"AgentRinging ","Disabled ":true},{"Name ":"StartMonitor ","Disabled ":true},{"Name ":"BlindTransfer ","Disabled ":true},{"Name ":"Intercept ","Disabled ":true},{"Name ":"RingingTimeout ","Disabled ":true},{"Name ":"StartConference ","Disabled ":true},{"Name ":"QueueingOverflow ","Disabled ":true},{"Name ":"BargeIn ","Disabled ":true},{"Name ":"StopConference ","Disabled ":true},{"Name ":"AgentCheckOut ","Disabled ":true},{"Name ":"CampaignSubmitted ","Disabled ":true},{"Name ":"AgentCheckIn ","Disabled ":true},{"Name ":"Enqueue ","Disabled ":false},{"Name ":"AttendedTransfer ","Disabled ":true},{"Name ":"StopMonitor ","Disabled ":true},{"Name ":"DispatchingFailure ","Disabled ":true},{"Name ":"SatisfactionSurveyOffer ","Disabled ":true},{"Name ":"CampaignCompleted ","Disabled ":true},{"Name ":"CampaignAborted ","Disabled ":true},{"Name ":"AssignAgent ","Disabled ":true},{"Name ":"Held ","Disabled ":true},{"Name ":"StartCoach ","Disabled ":true}]'],
                ],
                [
                    'name' => 'MqType',
                    'in' => 'query',
                    'schema' => ['description' => '消息推送类型。'."\n"
                        .'- rocketmq4'."\n"
                        .'- rocketmq5'."\n"
                        .'- webhook', 'type' => 'string', 'required' => false, 'example' => 'rocketmq5'],
                ],
                [
                    'name' => 'Username',
                    'in' => 'query',
                    'schema' => ['description' => 'MQ用户名，只有当MqType==rocketmq5时，需要指定。', 'type' => 'string', 'required' => false, 'example' => 'username'],
                ],
                [
                    'name' => 'Password',
                    'in' => 'query',
                    'schema' => ['description' => 'MQ 密码，只有当 MqType==rocketmq5 时，需要指定。', 'type' => 'string', 'required' => false, 'example' => 'password'],
                ],
                [
                    'name' => 'MqInstanceId',
                    'in' => 'query',
                    'schema' => ['description' => 'MQ实例，当MqType==rocketmq4或MqType==rocketmq5时，需要指定', 'type' => 'string', 'required' => false, 'example' => 'rmq-cn-****'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'type' => 'object',
                        'properties' => [
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '03C67DAD-EB26-41D8-949D-9B0C470FB716'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                            'Data' => [
                                'description' => '数据。',
                                'type' => 'object',
                                'properties' => [
                                    'InstanceId' => ['description' => '实例ID。', 'type' => 'string', 'example' => 'ccc-test'],
                                    'ProducerId' => ['description' => 'MQ 方式，对应 GroupId。 Webhook 方式，填写 PID_Webhook。', 'type' => 'string', 'example' => 'GID_xxx'],
                                    'Topic' => ['description' => 'MQ 方式为 MQ 的 Topic。Webhook 方式填写 Topic_Webhook', 'type' => 'string', 'example' => 'ccc-event'],
                                    'AccessPoint' => ['description' => 'MQ 的接入地址。Webhook 的服务地址。', 'type' => 'string', 'example' => 'rmq-cn-****.cn-shanghai.rmq.aliyuncs.com:8080'],
                                    'Username' => ['description' => 'MQ 用户名，只有当 MqType==rocketmq5 时，需要指定。', 'type' => 'string', 'example' => 'username'],
                                    'MqType' => ['description' => '消息推送类型。'."\n"
                                        .'- rocketmq4'."\n"
                                        .'- rocketmq5'."\n"
                                        .'- webhook', 'type' => 'string', 'example' => 'rocketmq5'],
                                    'MqInstanceId' => ['description' => 'MQ 实例，当 MqType==rocketmq4 或 MqType==rocketmq5 时，需要指定', 'type' => 'string', 'example' => 'rmq-cn-****'],
                                    'EventList' => [
                                        'description' => '消息事件清单。',
                                        'type' => 'array',
                                        'items' => [
                                            'description' => '消息事件。',
                                            'type' => 'object',
                                            'properties' => [
                                                'Name' => ['description' => '事件名称。', 'type' => 'string', 'example' => 'Dialing'],
                                                'Disabled' => ['description' => '是否推送。', 'type' => 'boolean', 'example' => 'true'],
                                                'Topic' => ['description' => '事件主题。', 'type' => 'string', 'example' => '无'],
                                            ],
                                        ],
                                    ],
                                ],
                            ],
                        ],
                        'description' => '',
                    ],
                ],
            ],
            'errorCodes' => [
                400 => [
                    ['errorCode' => 'Parameter.Blank', 'errorMessage' => 'The parameter %s must not be null or empty.', 'description' => '该参数不能为null值。'],
                    ['errorCode' => 'Parameter.Enumeration', 'errorMessage' => 'The parameter %s must be one of the value of enumeration %s.', 'description' => '该参数必须为系统限定的枚举值之一。'],
                    ['errorCode' => 'Parameter.Empty', 'errorMessage' => 'The parameter %s may not be null or empty.', 'description' => '该参数不能为null值或为空字符串。'],
                ],
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'title' => '配置消息订阅',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Code\\": \\"OK\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Message\\": \\"无\\",\\n  \\"RequestId\\": \\"03C67DAD-EB26-41D8-949D-9B0C470FB716\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ],\\n  \\"Data\\": {\\n    \\"InstanceId\\": \\"ccc-test\\",\\n    \\"ProducerId\\": \\"GID_xxx\\",\\n    \\"Topic\\": \\"ccc-event\\",\\n    \\"AccessPoint\\": \\"rmq-cn-****.cn-shanghai.rmq.aliyuncs.com:8080\\",\\n    \\"Username\\": \\"username\\",\\n    \\"MqType\\": \\"rocketmq5\\",\\n    \\"MqInstanceId\\": \\"rmq-cn-****\\",\\n    \\"EventList\\": [\\n      {\\n        \\"Name\\": \\"Dialing\\",\\n        \\"Disabled\\": true,\\n        \\"Topic\\": \\"无\\"\\n      }\\n    ]\\n  }\\n}","type":"json"}]',
        ],
        'UpdateTicket' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => ['operationType' => 'update'],
            'parameters' => [
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
                [
                    'name' => 'TicketId',
                    'in' => 'query',
                    'schema' => ['description' => '工单ID。', 'type' => 'string', 'required' => true, 'example' => '5491d3b4-14ee-4341-b5f1-db2c78beddeb'],
                ],
                [
                    'name' => 'Title',
                    'in' => 'query',
                    'schema' => ['description' => '工单标题。', 'type' => 'string', 'required' => false, 'example' => '标题'],
                ],
                [
                    'name' => 'CustomerId',
                    'in' => 'query',
                    'schema' => ['description' => '用户ID。', 'type' => 'string', 'required' => false, 'example' => '51e155ce-***-****-b402-13c69597b920'],
                ],
                [
                    'name' => 'Context',
                    'in' => 'query',
                    'schema' => ['description' => '工单表单信息。', 'type' => 'string', 'required' => false, 'example' => '{"productName":"玩具1"}'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'UpdateTicketResponse',
                        'description' => 'UpdateTicketResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => ['description' => '数据。', 'type' => 'any', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '7BEEA660-A45A-45E3-98CC-AFC65E715C23'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": \\"无\\",\\n  \\"RequestId\\": \\"7BEEA660-A45A-45E3-98CC-AFC65E715C23\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '更新工单信息',
            'summary' => '使用UpdateTicket更新工单内容。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
        'WithdrawTicket' => [
            'methods' => ['post', 'get'],
            'schemes' => ['http', 'https'],
            'security' => [
                [
                    'AK' => [],
                ],
            ],
            'deprecated' => false,
            'systemTags' => ['operationType' => 'update'],
            'parameters' => [
                [
                    'name' => 'TicketId',
                    'in' => 'query',
                    'schema' => ['description' => '工单ID。', 'type' => 'string', 'required' => true, 'example' => '5491d3b4-14ee-4341-b5f1-db2c78beddeb'],
                ],
                [
                    'name' => 'Comment',
                    'in' => 'query',
                    'schema' => ['description' => '处理意见。', 'type' => 'string', 'required' => true, 'example' => '撤回，补充信息'],
                ],
                [
                    'name' => 'InstanceId',
                    'in' => 'query',
                    'schema' => ['description' => '实例ID。', 'type' => 'string', 'required' => true, 'example' => 'ccc-test'],
                ],
            ],
            'responses' => [
                200 => [
                    'schema' => [
                        'title' => 'CancelTicketResponse',
                        'description' => 'CancelTicketResponse',
                        'type' => 'object',
                        'properties' => [
                            'Data' => ['description' => '数据。', 'type' => 'any', 'example' => '无'],
                            'RequestId' => ['description' => '请求ID。', 'type' => 'string', 'example' => '2778FA12-EDD6-42AA-9B15-AF855072E5E5'],
                            'HttpStatusCode' => ['description' => 'HTTP状态码。', 'type' => 'integer', 'format' => 'int32', 'example' => '200'],
                            'Code' => ['description' => '响应码。', 'type' => 'string', 'example' => 'OK'],
                            'Message' => ['description' => '响应信息。', 'type' => 'string', 'example' => '无'],
                            'Params' => [
                                'description' => '错误参数列表。',
                                'type' => 'array',
                                'items' => ['description' => '错误参数。', 'type' => 'string', 'example' => '无'],
                            ],
                        ],
                    ],
                ],
            ],
            'errorCodes' => [
                404 => [
                    ['errorCode' => 'NotExists.InstanceId', 'errorMessage' => 'The specified instance %s does not exist.', 'description' => '指定的呼叫中心实例不存在。'],
                ],
            ],
            'responseDemo' => '[{"errorExample":"","example":"{\\n  \\"Data\\": \\"无\\",\\n  \\"RequestId\\": \\"2778FA12-EDD6-42AA-9B15-AF855072E5E5\\",\\n  \\"HttpStatusCode\\": 200,\\n  \\"Code\\": \\"OK\\",\\n  \\"Message\\": \\"无\\",\\n  \\"Params\\": [\\n    \\"无\\"\\n  ]\\n}","type":"json"}]',
            'title' => '撤回工单',
            'summary' => '使用WithdrawTicket撤回工单。',
            'changeSet' => [],
            'flowControl' => [
                'flowControlList' => [],
                'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
            ],
            'ramActions' => [],
        ],
    ],
    'endpoints' => [
        ['regionId' => 'cn-shanghai', 'regionName' => '华东2（上海）', 'areaId' => 'asiaPacific', 'areaName' => '亚太', 'public' => 'ccc.cn-shanghai.aliyuncs.com', 'endpoint' => 'ccc.cn-shanghai.aliyuncs.com', 'vpc' => 'ccc-vpc.cn-shanghai.aliyuncs.com'],
    ],
    'errorCodes' => [
        ['code' => 'AbnormalService.Ceased', 'message' => 'Service abnormal. The instance %s is stopped.', 'http_code' => 403, 'description' => '服务异常，实例已停止。'],
        ['code' => 'AbnormalService.Creating', 'message' => 'Service abnormal. The instance %s is being created.', 'http_code' => 403, 'description' => '服务异常，正在创建实例。'],
        ['code' => 'AbnormalService.Disabled', 'message' => 'Service abnormal. Call center service of %s is not enabled.', 'http_code' => 403, 'description' => '服务异常，云联络中心服务未启用。'],
        ['code' => 'AlreadyExists.CustomNumber', 'message' => 'Custom number already exists.', 'http_code' => 409, 'description' => '呼入号码标记已存在。'],
        ['code' => 'AlreadyExists.DomainName', 'message' => 'Instance %s already exists.', 'http_code' => 409, 'description' => '云联络中心实例已存在。'],
        ['code' => 'AlreadyExists.InstanceId', 'message' => 'The instance %s already exists.', 'http_code' => 409, 'description' => '云联络中心实例已存在。'],
        ['code' => 'AlreadyExists.PhoneNumber', 'message' => 'The specified number %s already exists in the instance.', 'http_code' => 409, 'description' => '云联络中心实例中已经存在指定的号码。'],
        ['code' => 'AlreadyExists.RamUser', 'message' => 'RAM user %s already exists.', 'http_code' => 409, 'description' => 'Ram用户已存在。'],
        ['code' => 'AlreadyExists.SkillGroupId', 'message' => 'Skill group %s already exists in instance %s.', 'http_code' => 409, 'description' => '云联络中心实例中已经存在指定的技能组。'],
        ['code' => 'AlreadyExists.User', 'message' => 'User %s already exists in instance %s.', 'http_code' => 409, 'description' => '云联络中心实例下已存在指定的用户。'],
        ['code' => 'AlreadyExists.UserName', 'message' => 'User name %s already exists。', 'http_code' => 409, 'description' => '用户名%s已存在。'],
        ['code' => 'Authentication.Signature', 'message' => 'Failed to generate signature for SIP authentication.', 'http_code' => 500, 'description' => '无法为SIP身份验证生成签名。'],
        ['code' => 'InternalService.AC', 'message' => 'An internal AC service error occurred. %s', 'http_code' => 500, 'description' => '内部AC服务错误。'],
        ['code' => 'InternalService.Account', 'message' => 'An internal Account service error occurred. %s', 'http_code' => 500, 'description' => '内部Account服务错误。'],
        ['code' => 'InternalService.Common', 'message' => 'An internal service error occurred. %s', 'http_code' => 500, 'description' => '内部服务错误。'],
        ['code' => 'InternalService.CTI', 'message' => 'An internal CTI service error occurred. %s', 'http_code' => 500, 'description' => '内部CTI服务错误。'],
        ['code' => 'InternalService.DB', 'message' => 'An internal DB service error occurred. %s', 'http_code' => 500, 'description' => '内部数据服务错误。'],
        ['code' => 'InternalService.IVR', 'message' => 'An internal IVR service error occurred. %s', 'http_code' => 500, 'description' => '内部IVR服务错误。'],
        ['code' => 'InternalService.OSS', 'message' => 'An internal OSS service error occurred. %s', 'http_code' => 500, 'description' => '内部OSS服务错误。'],
        ['code' => 'InternalService.RAM', 'message' => 'An internal RAM service error occurred. %s', 'http_code' => 500, 'description' => '内部RAM服务错误。'],
        ['code' => 'InternalService.Redis', 'message' => 'An internal Redis service error occurred. %s', 'http_code' => 500, 'description' => '内部Redis服务错误。'],
        ['code' => 'InternalService.ResourcePlatform', 'message' => 'An internal ResourcePlatform service error occurred. %s', 'http_code' => 500, 'description' => '内部ResourcePlatform服务错误。'],
        ['code' => 'InternalService.STS', 'message' => 'An internal STS service error occurred. %s', 'http_code' => 500, 'description' => '内部STS服务错误。'],
        ['code' => 'InternalService.WorkFlow', 'message' => 'An internal WorkFlow service error occurred. %s', 'http_code' => 500, 'description' => '内部WorkFlow服务错误。'],
        ['code' => 'InUse.Instance', 'message' => 'Instance %s is in use now.', 'http_code' => 400, 'description' => '指定的云联络中心实例正在使用中。'],
        ['code' => 'InUse.SkillGroup', 'message' => 'Skill group %s is in use now.', 'http_code' => 400, 'description' => '技能组正在被使用，该状态表明技能组可能关联着号码或坐席。'],
        ['code' => 'InvalidOperation.ChannelState', 'message' => 'The operation is not allowed. Channel state (%s) does not meet expectations (%s).', 'http_code' => 400, 'description' => '非法操作，channel状态不符合预期。'],
        ['code' => 'InvalidOperation.ContactFlow', 'message' => 'The operation is not allowed. Contact flow %s is edited by someone else.', 'http_code' => 400, 'description' => '不允许该操作。 该联系流正在由其他人编辑。'],
        ['code' => 'InvalidOperation.DeviceState', 'message' => 'The operation is not allowed. Device state (%s) does not meet expectations (%s).', 'http_code' => 400, 'description' => '非法操作。 设备状态不符合预期。'],
        ['code' => 'InvalidOperation.DraftContactFlow', 'message' => 'Draft %s of ContactFlow %s is edited by someone else.', 'http_code' => 400, 'description' => '该联系流草稿正在由其他人编辑。'],
        ['code' => 'InvalidOperation.DuplicatedCallee', 'message' => 'The operation is not allowed. The called number %s already exists in call %s.', 'http_code' => 400, 'description' => '非法操作，新加入的一方已在通道中。'],
        ['code' => 'InvalidOperation.SignedSkillGroup', 'message' => 'The operation is not allowed. User have not yet signed in any skill group.', 'http_code' => 400, 'description' => '非法操作，用户尚未迁入任何技能组。'],
        ['code' => 'InvalidOperation.UserState', 'message' => 'The operation is not allowed. User state (%s) does not meet expectations (%s).', 'http_code' => 400, 'description' => '非法操作，用户状态不符合预期。'],
        ['code' => 'LimitExceed.CallTagsPerInstance', 'message' => 'The total number of call tag of the instance exceeds the limit %s.', 'http_code' => 400, 'description' => '号码标签数量超出单个实例的上限阈值。'],
        ['code' => 'LimitExceed.CallTagsPerNumber', 'message' => 'The total number of call tag of numbers exceeds the limit %s.', 'http_code' => 400, 'description' => '号码标签数量超出单个呼入号码标记的上线阈值。'],
        ['code' => 'LimitExceeded.File', 'message' => 'The size of the file exceeds the limit of %s MB.', 'http_code' => 400, 'description' => '文件大小超过上限。无法继续添加，如有特殊需要，请您通过工单进行问题反馈。'],
        ['code' => 'LimitExceeded.SkillGroup', 'message' => 'The total count of skill group exceeds the limit %s.', 'http_code' => 400, 'description' => '技能组数量超过上限。'],
        ['code' => 'LimitExceeded.SkillGroupsPerUser', 'message' => 'The total count of skill group of a user exceeds the limit %s.', 'http_code' => 400, 'description' => '单用户关联的技能组数量超过上限。'],
        ['code' => 'LimitExceeded.User', 'message' => 'The total count of user exceeds the limit %s.', 'http_code' => 400, 'description' => '用户数量超过上限。无法继续添加用户，如有特殊需要，请您通过工单进行问题反馈。'],
        ['code' => 'NoPermission.User', 'message' => 'User %s has no permission to %s.', 'http_code' => 403, 'description' => '用户%s没有%s的权限。'],
        ['code' => 'NotExist.Instance', 'message' => 'Call center instance %s does not exist.', 'http_code' => 404, 'description' => '云联络中心实例%s不存在。'],
        ['code' => 'NotExist.SkillGroup', 'message' => 'Skill group %s does not exist.', 'http_code' => 404, 'description' => '技能组%s不存在。'],
        ['code' => 'NotExist.User', 'message' => 'User %s of instance %s does not exist.', 'http_code' => 404, 'description' => '用户%s在实例%s中不存在。'],
        ['code' => 'NotExists.AudioResourceFileKey', 'message' => 'Audio resource file key %s does not exist.', 'http_code' => 404, 'description' => '指定的音频资源文件密钥不存在。'],
        ['code' => 'NotExists.AudioResourceId', 'message' => 'Audio resource %s does not exists.', 'http_code' => 404, 'description' => '指定的音频资源不存在。'],
        ['code' => 'NotExists.ChannelId', 'message' => 'The specified channel %s does not exist in call %s.', 'http_code' => 404, 'description' => '通话中不存在指定的Channel信息。'],
        ['code' => 'NotExists.ContactFlowDraftId', 'message' => 'Draft %s of contact flow %s does not exist in instance %s.', 'http_code' => 404, 'description' => '云联络中心实例的联系流中不存在指定的草稿。'],
        ['code' => 'NotExists.ContactFlowId', 'message' => 'Contact flow %s does not exist in instance %s.', 'http_code' => 404, 'description' => '云联络中心实例中不存在指定的联系流。'],
        ['code' => 'NotExists.ContactFlowSnapshotId', 'message' => 'Snapshot %s of contact flow %s does not exist in instance %s.', 'http_code' => 404, 'description' => '云联络中心实例的联系流中不存在指定的快照。'],
        ['code' => 'NotExists.CustomCallTagging', 'message' => 'Custom call tagging %s does not exist in instance %s.', 'http_code' => 404, 'description' => '呼入号码标记不存在。'],
        ['code' => 'NotExists.Extension', 'message' => 'No available extension number exists.', 'http_code' => 404, 'description' => '没有可分配的分机号。'],
        ['code' => 'NotExists.FunctionMetaId', 'message' => 'Function meta %s does not exist in instance %s.', 'http_code' => 404, 'description' => '云联络中心实例中不存在指定的Function Meta。'],
        ['code' => 'NotExists.InstanceId', 'message' => 'The specified instance %s does not exist.', 'http_code' => 404, 'description' => '指定的呼叫中心实例不存在。'],
        ['code' => 'NotExists.JobId', 'message' => 'The call %s does not exist.', 'http_code' => 404, 'description' => '指定的通话信息不存在。'],
        ['code' => 'NotExists.Number', 'message' => 'The specified number %s does not exist in instance %s.', 'http_code' => 404, 'description' => '云联络中心实例中不存在指定的号码。'],
        ['code' => 'NotExists.OutboundNumber', 'message' => 'A valid number for outbound call is not found.', 'http_code' => 404, 'description' => '找不到呼出电话的有效号码。'],
        ['code' => 'NotExists.RamId', 'message' => 'RAM user %s does not exist.', 'http_code' => 404, 'description' => '指定的RAM用户不存在。'],
        ['code' => 'NotExists.RoleId', 'message' => 'Role %s does not exist.', 'http_code' => 404, 'description' => '指定的角色不存在。'],
        ['code' => 'NotExists.SkillGroupId', 'message' => 'The skill group ID %s does not exist in instance %s.', 'http_code' => 404, 'description' => '云联络中心实例中不存在指定的技能组ID。'],
        ['code' => 'NotExists.SkillGroupName', 'message' => 'The skill group name %s does not exist in instance %s.', 'http_code' => 404, 'description' => '云联络中心实例中不存在指定的技能组名称。'],
        ['code' => 'NotExists.Switch', 'message' => 'The switch %s does not exist.', 'http_code' => 404, 'description' => 'Switch不存在'],
        ['code' => 'NotExists.UserId', 'message' => 'The user %s does not exist in instance %s.', 'http_code' => 404, 'description' => '云联络中心实例中不存在指定的用户。'],
        ['code' => 'NotExists.UserResourceFileKey', 'message' => 'User resource file key %s does not exist.', 'http_code' => 404, 'description' => 'OSS用户资源文件的Key不存在。'],
        ['code' => 'NotFound.CallingNumber', 'message' => 'No available calling number found in the group %s.', 'http_code' => 404, 'description' => '在组 %s 中找不到可用的主叫号码。'],
        ['code' => 'Parameter.Blank', 'message' => 'The parameter %s may not be null or blank.', 'http_code' => 400, 'description' => '该参数不能为null或含有空白符的字符串。'],
        ['code' => 'Parameter.Blank', 'message' => 'The parameter %s must not be null or empty.', 'http_code' => 400, 'description' => '该参数不能为null值。'],
        ['code' => 'Parameter.CallerType', 'message' => 'Invalid caller type. Caller type (%s) does not meet expectations (%s).', 'http_code' => 400, 'description' => '非法的调用类型，调用类型不符合预期。'],
        ['code' => 'Parameter.Empty', 'message' => 'The parameter %s may not be null or empty.', 'http_code' => 400, 'description' => '该参数不能为null值或为空字符串。'],
        ['code' => 'Parameter.Enumeration', 'message' => 'The parameter %s must be one of the value of enumeration %s.', 'http_code' => 400, 'description' => '该参数必须为系统限定的枚举值之一。'],
        ['code' => 'Parameter.Format', 'message' => 'The format of parameter %s is invalid. %s', 'http_code' => 400, 'description' => '该参数的格式不合法。'],
        ['code' => 'Parameter.Invalid', 'message' => 'The parameter %s is invalid. %s.', 'http_code' => 400, 'description' => '该参数无效。'],
        ['code' => 'Parameter.InvalidFileContent', 'message' => 'The content or format of the file (%s) is invalid.', 'http_code' => 400, 'description' => '参数错误，传入的文件内容无效。'],
        ['code' => 'Parameter.Maximum', 'message' => 'The parameter %s must be less than or equal to %s.', 'http_code' => 400, 'description' => '参数必须小于或等于系统规定的最大值。'],
        ['code' => 'Parameter.Minimum', 'message' => 'The parameter %s must be greater than or equal to %s.', 'http_code' => 400, 'description' => '参数必须大于或等于系统规定的最小值。'],
        ['code' => 'Parameter.Null', 'message' => 'The parameter %s may not be null.', 'http_code' => 400, 'description' => '该参数不能为null值.'],
        ['code' => 'Parameter.UnknownCaller', 'message' => 'Invalid caller. Caller UID is null.', 'http_code' => 400, 'description' => '无效的调用者，Caller Uid 为null。'],
        ['code' => 'Permission.Common', 'message' => 'You have no permission to access. %s', 'http_code' => 403, 'description' => '您无权进行访问。'],
        ['code' => 'Permission.Instance', 'message' => 'You have no permission to access instance %s.', 'http_code' => 403, 'description' => '您无权访问指定的实例。'],
        ['code' => 'Permission.PhoneNumber', 'message' => 'You have no permission to access number(s) %s.', 'http_code' => 403, 'description' => '您无权使用该号码。'],
        ['code' => 'Permission.RAM', 'message' => 'You are not authorized to perform this action. RAM authorization is required.', 'http_code' => 403, 'description' => '您无权执行此操作。 需要RAM授权。'],
        ['code' => 'Permission.Role', 'message' => 'You have no permission to access role %s.', 'http_code' => 403, 'description' => '您无权访问指定角色。'],
        ['code' => 'Permission.SkillGroup', 'message' => 'You have no permission to access skill group(s) %s.', 'http_code' => 403, 'description' => '您无权访问这些技能组。'],
        ['code' => 'Permission.StsToken', 'message' => 'You have no permission to access sts token %s.', 'http_code' => 403, 'description' => '您无权访问STS Token。'],
        ['code' => 'Permission.Unauthorized', 'message' => 'You are not authorized to perform this action. %s privileges are required.', 'http_code' => 403, 'description' => '您无权执行此操作。 必须具有指定权限。'],
        ['code' => 'Permission.User', 'message' => 'You have no permission to access user(s) %s.', 'http_code' => 403, 'description' => '您无权访问这些用户。'],
        ['code' => 'UserBusy', 'message' => 'The user %s you called was busy. Please try again later.', 'http_code' => 400, 'description' => '您呼叫的用户正忙，请稍后再试。'],
    ],
    'changeSet' => [
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'AppendCases'],
            ],
            'createdAt' => '2025-11-13T08:46:40.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更', 'api' => 'CreateCampaign'],
            ],
            'createdAt' => '2025-11-13T08:46:38.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更', 'api' => 'CreateInstance'],
            ],
            'createdAt' => '2025-10-28T09:55:47.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'MakeCall'],
            ],
            'createdAt' => '2025-04-08T07:49:31.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'ListRealtimeAgentStates'],
            ],
            'createdAt' => '2025-02-13T02:21:36.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'GetConversationDetail'],
            ],
            'createdAt' => '2024-12-12T15:21:10.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更', 'api' => 'BlindTransfer'],
            ],
            'createdAt' => '2024-10-28T02:30:54.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更、响应参数发生变更', 'api' => 'ListCallDetailRecordsV2'],
            ],
            'createdAt' => '2024-09-06T02:26:42.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更', 'api' => 'MakeCall'],
            ],
            'createdAt' => '2024-08-30T02:21:15.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更', 'api' => 'LaunchSurvey'],
            ],
            'createdAt' => '2024-08-13T06:55:08.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'ListCallDetailRecords'],
            ],
            'createdAt' => '2024-07-29T10:26:01.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更', 'api' => 'ListRealtimeAgentStates'],
                ['description' => '请求参数发生变更', 'api' => 'ListRealtimeSkillGroupStates'],
            ],
            'createdAt' => '2024-06-21T06:52:51.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更', 'api' => 'LaunchSurvey'],
            ],
            'createdAt' => '2024-06-21T06:40:38.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'GetCampaign'],
                ['description' => '响应参数发生变更', 'api' => 'ListCampaigns'],
            ],
            'createdAt' => '2024-06-06T11:38:32.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'ListSkillGroupSummaryReportsSinceMidnight'],
            ],
            'createdAt' => '2024-06-06T07:19:33.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'ListSkillGroupSummaryReportsSinceMidnight'],
            ],
            'createdAt' => '2024-05-28T06:54:30.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'ListSkillGroupSummaryReportsSinceMidnight'],
            ],
            'createdAt' => '2024-05-17T08:45:26.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'ListSkillGroupSummaryReportsSinceMidnight'],
            ],
            'createdAt' => '2024-05-15T02:47:21.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'ListSkillGroupSummaryReportsSinceMidnight'],
            ],
            'createdAt' => '2024-04-24T12:54:41.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更', 'api' => 'BlindTransfer'],
                ['description' => '请求参数发生变更', 'api' => 'InitiateAttendedTransfer'],
            ],
            'createdAt' => '2024-04-01T09:23:20.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'AnswerCall'],
            ],
            'createdAt' => '2024-02-05T03:20:31.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '错误码发生变更', 'api' => 'ListUnassignedNumbers'],
            ],
            'createdAt' => '2024-02-02T03:52:45.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更', 'api' => 'ListCustomCallTagging'],
            ],
            'createdAt' => '2024-01-29T09:14:31.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'MuteCall'],
            ],
            'createdAt' => '2024-01-18T12:07:59.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更、响应参数发生变更', 'api' => 'CoachCall'],
                ['description' => '请求参数发生变更、响应参数发生变更', 'api' => 'MakeCall'],
            ],
            'createdAt' => '2024-01-11T08:11:54.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更', 'api' => 'CreateUser'],
            ],
            'createdAt' => '2023-12-22T03:22:19.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更', 'api' => 'CreateAudioFile'],
                ['description' => '响应参数发生变更', 'api' => 'GetCampaign'],
                ['description' => '响应参数发生变更', 'api' => 'GetHistoricalCampaignReport'],
                ['description' => '请求参数发生变更、响应参数发生变更', 'api' => 'GetHistoricalInstanceReport'],
                ['description' => '响应参数发生变更', 'api' => 'ListCampaignTrendingReport'],
                ['description' => '响应参数发生变更', 'api' => 'ListCases'],
                ['description' => '请求参数发生变更、响应参数发生变更', 'api' => 'ListHistoricalAgentReport'],
                ['description' => '请求参数发生变更、响应参数发生变更', 'api' => 'ListHistoricalAgentSkillGroupReport'],
                ['description' => '请求参数发生变更、响应参数发生变更', 'api' => 'ListHistoricalSkillGroupReport'],
                ['description' => '请求参数发生变更、响应参数发生变更', 'api' => 'ListIntervalAgentReport'],
            ],
            'createdAt' => '2023-11-22T01:05:50.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更、响应参数发生变更', 'api' => 'ListAudioFiles'],
                ['description' => '请求参数发生变更、响应参数发生变更', 'api' => 'ListBriefSkillGroups'],
                ['description' => '响应参数发生变更', 'api' => 'ListCampaigns'],
                ['description' => '请求参数发生变更', 'api' => 'ModifyAudioFile'],
                ['description' => '响应参数发生变更', 'api' => 'ModifySkillLevelsOfUser'],
                ['description' => '请求参数发生变更、响应参数发生变更', 'api' => 'ModifyUser'],
                ['description' => '请求参数发生变更、响应参数发生变更', 'api' => 'PollUserStatus'],
                ['description' => '响应参数发生变更', 'api' => 'RemovePhoneNumbers'],
            ],
            'createdAt' => '2023-11-17T01:12:22.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更', 'api' => 'AddNumbersToSkillGroup'],
                ['description' => '请求参数发生变更', 'api' => 'BlindTransfer'],
                ['description' => '请求参数发生变更、响应参数发生变更', 'api' => 'CreateUser'],
                ['description' => '请求参数发生变更、响应参数发生变更', 'api' => 'GetInstanceTrendingReport'],
                ['description' => '请求参数发生变更、响应参数发生变更', 'api' => 'GetLoginDetails'],
            ],
            'createdAt' => '2023-11-07T07:22:42.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更、响应参数发生变更', 'api' => 'CreateSkillGroup'],
                ['description' => '响应参数发生变更', 'api' => 'ExportDoNotCallNumbers'],
                ['description' => '响应参数发生变更', 'api' => 'GetSkillGroup'],
                ['description' => '响应参数发生变更', 'api' => 'GetTurnCredentials'],
                ['description' => '响应参数发生变更', 'api' => 'GetTurnServerList'],
                ['description' => '响应参数发生变更', 'api' => 'ImportDoNotCallNumbers'],
                ['description' => '请求参数发生变更', 'api' => 'InterceptCall'],
                ['description' => '请求参数发生变更', 'api' => 'ListContactFlows'],
            ],
            'createdAt' => '2023-11-06T05:45:10.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更', 'api' => 'BargeInCall'],
                ['description' => '请求参数发生变更', 'api' => 'CancelAttendedTransfer'],
                ['description' => '请求参数发生变更', 'api' => 'CompleteAttendedTransfer'],
                ['description' => '请求参数发生变更', 'api' => 'HoldCall'],
                ['description' => '请求参数发生变更', 'api' => 'InitiateAttendedTransfer'],
            ],
            'createdAt' => '2023-10-26T08:14:09.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更', 'api' => 'AnswerCall'],
            ],
            'createdAt' => '2023-10-26T07:16:03.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'ListCallDetailRecords'],
            ],
            'createdAt' => '2023-10-09T15:22:58.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'AnswerCall'],
                ['description' => '响应参数发生变更', 'api' => 'ReleaseCall'],
            ],
            'createdAt' => '2023-06-05T23:22:27.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更、响应参数发生变更', 'api' => 'GetMonoRecording'],
            ],
            'createdAt' => '2023-06-05T09:02:03.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'ListHistoricalAgentReport'],
                ['description' => '响应参数发生变更', 'api' => 'ListIntervalAgentReport'],
            ],
            'createdAt' => '2023-05-23T11:59:19.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'ListAgentStateLogs'],
            ],
            'createdAt' => '2023-05-10T07:29:56.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'ListMultiChannelRecordings'],
            ],
            'createdAt' => '2023-05-08T07:40:22.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更', 'api' => 'BlindTransfer'],
                ['description' => '请求参数发生变更', 'api' => 'InitiateAttendedTransfer'],
            ],
            'createdAt' => '2023-04-25T07:34:05.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更、响应参数发生变更', 'api' => 'ModifyUser'],
                ['description' => '请求参数发生变更', 'api' => 'RemoveUsers'],
            ],
            'createdAt' => '2023-04-14T05:54:27.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更', 'api' => 'BlindTransfer'],
                ['description' => '请求参数发生变更', 'api' => 'InitiateAttendedTransfer'],
            ],
            'createdAt' => '2023-04-12T02:15:44.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'ListCallDetailRecords'],
            ],
            'createdAt' => '2023-03-24T08:21:09.000Z',
            'description' => '',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更', 'api' => 'RedialCall'],
            ],
            'createdAt' => '2022-12-30T02:50:22.000Z',
            'description' => 'Redia接口参数调整',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'ListCallDetailRecords'],
            ],
            'createdAt' => '2022-12-07T10:57:14.000Z',
            'description' => '- Support ListCallDetailRecords DialingTime response.',
        ],
        [
            'apis' => [
                ['description' => 'OpenAPI 下线', 'api' => 'ListLegacyAppraiseLogs'],
            ],
            'createdAt' => '2022-12-06T08:58:56.000Z',
            'description' => '- Add ListAppraiseLogs api.',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更', 'api' => 'ChangeWorkMode'],
            ],
            'createdAt' => '2022-11-28T07:11:28.000Z',
            'description' => '修改工作模式增加签入技能组和移动号码参数',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'PollUserStatus'],
            ],
            'createdAt' => '2022-11-28T06:52:47.000Z',
            'description' => '增加CallVariables',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'ListSkillGroupStates'],
            ],
            'createdAt' => '2022-11-25T02:04:46.000Z',
            'description' => '- ListSkillGroupStates support inbound/outbound agent count by inbound/outbound.',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'GetAudioFile'],
                ['description' => '响应参数发生变更', 'api' => 'ListAudioFiles'],
            ],
            'createdAt' => '2022-10-17T02:12:18.000Z',
            'description' => '删除录音相关接口中无效的返回字段。',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更、响应参数发生变更', 'api' => 'ListRealtimeAgentStates'],
            ],
            'createdAt' => '2022-10-17T02:12:17.000Z',
            'description' => '- ListRealtimeAgentStates支持Query和CallTypeList查询',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更、响应参数发生变更', 'api' => 'ListAgentStates'],
            ],
            'createdAt' => '2022-10-17T02:12:16.000Z',
            'description' => '- 增加excludeOfflineUsers查询参数',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'GetCallDetailRecord'],
                ['description' => '响应参数发生变更', 'api' => 'ListCallDetailRecords'],
            ],
            'createdAt' => '2022-10-14T06:48:16.000Z',
            'description' => '- Supported releaseReason response',
        ],
        [
            'apis' => [
                ['description' => 'OpenAPI 下线', 'api' => 'StartPrivacyCall'],
            ],
            'createdAt' => '2022-09-07T02:00:28.000Z',
            'description' => 'StartPrivacyCall提供Open Api',
        ],
        [
            'apis' => [
                ['description' => 'OpenAPI 下线', 'api' => 'GetUploadAudioDataParams'],
            ],
            'createdAt' => '2022-08-24T07:35:41.000Z',
            'description' => '- support api for getting quality check params',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更', 'api' => 'ListRealtimeAgentStates'],
            ],
            'createdAt' => '2022-07-12T04:34:09.000Z',
            'description' => '变更ListRealtimeAgentStates接口的SkillgroupId参数的文档必填熟悉为关闭。',
        ],
        [
            'apis' => [
                ['description' => 'OpenAPI 下线', 'api' => 'ListLegacyAgentEventLogs'],
                ['description' => 'OpenAPI 下线', 'api' => 'ListLegacyAgentStatusLogs'],
                ['description' => 'OpenAPI 下线', 'api' => 'ListLegacyQueueEventLogs'],
            ],
            'createdAt' => '2022-07-05T09:31:50.000Z',
            'description' => '- support legacy api',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'ListSkillGroupStates'],
            ],
            'createdAt' => '2022-07-04T11:52:53.000Z',
            'description' => '- 返回技能组仅外呼空闲坐席数量',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'ListHistoricalAgentReport'],
            ],
            'createdAt' => '2022-07-04T11:50:45.000Z',
            'description' => '- ListHistoricalAgentReport返回技能组相关信息',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'ListAgentStates'],
            ],
            'createdAt' => '2022-07-01T13:18:19.000Z',
            'description' => '- 新增仅外呼状态返回值',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'ListPhoneNumbers'],
            ],
            'createdAt' => '2022-06-30T08:59:40.000Z',
            'description' => '删除ListPhoneNumbers中无效的返回字段。',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'ListSkillGroupStates'],
                ['description' => '响应参数发生变更', 'api' => 'ListSkillGroupSummaryReportsSinceMidnight'],
            ],
            'createdAt' => '2022-06-15T03:11:04.000Z',
            'description' => '- 支持acc部分字段',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'ListSkillGroupStates'],
                ['description' => '响应参数发生变更', 'api' => 'ListSkillGroupSummaryReportsSinceMidnight'],
            ],
            'createdAt' => '2022-06-07T11:35:47.000Z',
            'description' => '- 增加10秒服务水平',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更、响应参数发生变更', 'api' => 'ListRealtimeAgentStates'],
            ],
            'createdAt' => '2022-05-25T03:04:15.000Z',
            'description' => '- 增加ListRealtimeAgentStates返回参数WorkMode/OutboundScenario',
        ],
        [
            'apis' => [
                ['description' => 'OpenAPI 下线', 'api' => 'ImportAdmins'],
            ],
            'createdAt' => '2022-04-20T06:13:53.000Z',
            'description' => 'Support ImportAdmin',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更', 'api' => 'CreateCampaign'],
            ],
            'createdAt' => '2022-04-18T03:06:59.000Z',
            'description' => 'CreateCamapign支持SP参数',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'AnswerCall'],
                ['description' => '响应参数发生变更', 'api' => 'BlindTransfer'],
                ['description' => '响应参数发生变更', 'api' => 'LaunchSurvey'],
            ],
            'createdAt' => '2022-03-15T12:26:19.000Z',
            'description' => '增加消息顺序号',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'ListSkillGroupSummaryReportsSinceMidnight'],
            ],
            'createdAt' => '2022-03-10T06:25:38.000Z',
            'description' => '支持技能组30秒服务水平统计',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'GetCallDetailRecord'],
            ],
            'createdAt' => '2022-03-03T08:33:51.000Z',
            'description' => '增加坐席事件时长',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'GetUser'],
            ],
            'createdAt' => '2022-02-28T07:49:12.000Z',
            'description' => 'GetUser接口返回参数增加DisplayId工号字段',
        ],
        [
            'apis' => [
                ['description' => 'OpenAPI 下线', 'api' => 'ListAgentSummaryReportsSinceMidnight'],
                ['description' => 'OpenAPI 下线', 'api' => 'ListSkillGroupStates'],
                ['description' => 'OpenAPI 下线', 'api' => 'ListSkillGroupSummaryReportsSinceMidnight'],
            ],
            'createdAt' => '2022-02-28T02:23:52.000Z',
            'description' => 'ACC专用接口',
        ],
        [
            'apis' => [
                ['description' => 'OpenAPI 下线', 'api' => 'CreateCustomCallTagging'],
                ['description' => 'OpenAPI 下线', 'api' => 'DeleteCustomCallTagging'],
                ['description' => 'OpenAPI 下线', 'api' => 'ListCustomCallTagging'],
                ['description' => 'OpenAPI 下线', 'api' => 'ModifyCustomCallTagging'],
            ],
            'createdAt' => '2022-02-24T14:32:10.000Z',
            'description' => '公开云呼2.0黑名单相关接口',
        ],
        [
            'apis' => [
                ['description' => 'OpenAPI 下线', 'api' => 'CreateCallTags'],
                ['description' => 'OpenAPI 下线', 'api' => 'DeleteCallTag'],
                ['description' => 'OpenAPI 下线', 'api' => 'ExportCustomCallTagging'],
                ['description' => 'OpenAPI 下线', 'api' => 'ExportDoNotCallNumbers'],
                ['description' => 'OpenAPI 下线', 'api' => 'GetDoNotCallFileUploadParameters'],
                ['description' => 'OpenAPI 下线', 'api' => 'ImportCustomCallTagging'],
                ['description' => 'OpenAPI 下线', 'api' => 'ImportDoNotCallNumbers'],
                ['description' => 'OpenAPI 下线', 'api' => 'ListCallTags'],
                ['description' => 'OpenAPI 下线', 'api' => 'ListDoNotCallNumbers'],
                ['description' => 'OpenAPI 下线', 'api' => 'RemoveDoNotCallNumbers'],
            ],
            'createdAt' => '2022-02-24T13:01:42.000Z',
            'description' => '公开云呼2.0黑名单相关接口',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'GetCallDetailRecord'],
            ],
            'createdAt' => '2022-02-23T06:55:22.000Z',
            'description' => 'GetCallDetailRecord接口返回值中，增加FlowType字段，MAIN_FLOW / SURVEY_FLOW， 分别标识主流成和满意度调查流程',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更', 'api' => 'CreateUser'],
                ['description' => '请求参数发生变更', 'api' => 'ModifyUser'],
            ],
            'createdAt' => '2022-02-21T07:56:04.000Z',
            'description' => '创建/修改用户接口添加工号的入参。',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'GetLoginDetails'],
                ['description' => '响应参数发生变更', 'api' => 'GetUser'],
                ['description' => '响应参数发生变更', 'api' => 'ListUsers'],
                ['description' => 'OpenAPI 下线', 'api' => 'RegisterDevices'],
                ['description' => '响应参数发生变更', 'api' => 'ReleaseCall'],
            ],
            'createdAt' => '2022-01-19T15:24:03.000Z',
            'description' => '支持SIP话机配置',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'GetLoginDetails'],
            ],
            'createdAt' => '2021-12-22T06:06:04.000Z',
            'description' => 'GetLoginDetails返回值增加WorkMode',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更', 'api' => 'StartPredictiveCall'],
            ],
            'createdAt' => '2021-12-16T13:15:34.000Z',
            'description' => 'Request增加技能组参数',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更', 'api' => 'MakeCall'],
                ['description' => '请求参数发生变更', 'api' => 'StartPredictiveCall'],
            ],
            'createdAt' => '2021-12-01T09:27:12.000Z',
            'description' => '增加注销话机接口',
        ],
        [
            'apis' => [
                ['description' => '响应参数发生变更', 'api' => 'GetCallDetailRecord'],
                ['description' => '响应参数发生变更', 'api' => 'ListCallDetailRecords'],
            ],
            'createdAt' => '2021-09-08T02:46:28.000Z',
            'description' => '增加主叫归属地callerLocation和被叫归属地calleeLocation, 部分号码查询不到归属地信息时，该字段为null',
        ],
        [
            'apis' => [
                ['description' => 'OpenAPI 下线', 'api' => 'StartPredictiveCall'],
            ],
            'createdAt' => '2021-08-20T10:37:34.000Z',
            'description' => '后台外呼接口上线',
        ],
        [
            'apis' => [
                ['description' => '请求参数发生变更', 'api' => 'MakeCall'],
            ],
            'createdAt' => '2021-08-18T13:14:49.000Z',
            'description' => 'MakeCall增加随路数据',
        ],
    ],
    'flowControl' => [
        'flowControlList' => [
            ['threshold' => '10', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetVoicemailRecording'],
            ['threshold' => '-1', 'countWindow' => 1, 'regionId' => '*'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListUsers'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetHistoricalCampaignReport'],
            ['threshold' => '250', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListSkillGroupSummaryReportsSinceMidnight'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListAgentStateLogs'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'DeleteCallTag'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ImportCorpNumbers'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'RemovePhoneNumberFromSkillGroups'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'AddPhoneNumbers'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'CreateCallTags'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetDoNotCallFileUploadParameters'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'RemoveUsersFromSkillGroup'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ExportDoNotCallNumbers'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ImportCustomCallTagging'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListSkillLevelsOfUser'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListUnassignedNumbers'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListInstancesOfUser'],
            ['threshold' => '50', 'countWindow' => 1, 'regionId' => '*', 'api' => 'RegisterDevices'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'PauseCampaign'],
            ['threshold' => '10', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListVoicemails'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListIvrTrackingDetails'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListBriefSkillGroups'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'UnmuteCall'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListAudioFiles'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'AssignUsers'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'UpdateConfigItems'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListCampaignTrendingReport'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetEarlyMediaRecording'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListPrivilegesOfUser'],
            ['threshold' => '250', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListSkillGroupStates'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListCallTags'],
            ['threshold' => '500', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListLegacyAgentEventLogs'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ModifyCustomCallTagging'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListContactFlows'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListPersonalNumbersOfUser'],
            ['threshold' => '1100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'StartPredictiveCall'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'DeleteAudioFile'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetAudioFileUploadParameters'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetCampaign'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListMultiChannelRecordings'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'PublishContactFlow'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'RemoveSkillGroupsFromUser'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListRealtimeAgentStates'],
            ['threshold' => '200', 'countWindow' => 1, 'regionId' => '*', 'api' => 'LaunchAuthentication'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListInstances'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetHistoricalInstanceReport'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'CreateCustomCallTagging'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'RemoveUsers'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListAttempts'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetUser'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ResetUserPassword'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'CreateCampaign'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetTurnServerList'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ImportDoNotCallNumbers'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'AnswerCall'],
            ['threshold' => '1000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListCallDetailRecords'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'SendDtmfSignaling'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListRecentCallDetailRecords'],
            ['threshold' => '500', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListLegacyAgentStatusLogs'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ModifySkillGroup'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ModifyUser'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListDevices'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'RetrieveCall'],
            ['threshold' => '200', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListSkillGroups'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'HoldCall'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'RemovePersonalNumbersFromUser'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'CreateAudioFile'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetSkillGroup'],
            ['threshold' => '200', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetUploadAudioDataParams'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetContactFlow'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetCaseFileUploadUrl'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ReadyForService'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetMultiChannelRecording'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'BargeInCall'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'StartEditContactFlow'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetRealtimeCampaignStats'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ExportCustomCallTagging'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'RemoveDoNotCallNumbers'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetHistoricalCallerReport'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'StartPrivacyCall'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ModifyUserLevelsOfSkillGroup'],
            ['threshold' => '1000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'SaveTerminalLog'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ReleaseCall'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'CreateContactFlow'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetLoginDetails'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'AddSkillGroupsToUser'],
            ['threshold' => '400', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetMonoRecording'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListPhoneNumbers'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'AddNumbersToSkillGroup'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ResetAgentState'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ModifyAudioFile'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ChangeWorkMode'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetTurnCredentials'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'EndConference'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ImportAdmins'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListIntervalSkillGroupReport'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'MonitorCall'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListDoNotCallNumbers'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'DeleteSkillGroup'],
            ['threshold' => '500', 'countWindow' => 60, 'regionId' => '*', 'api' => 'AppendCases'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'BlindTransfer'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetInstanceTrendingReport'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'SwitchToConference'],
            ['threshold' => '50', 'countWindow' => 1, 'regionId' => '*', 'api' => 'UnregisterDevice'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'LaunchSurvey'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ModifySkillLevelsOfUser'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListUserLevelsOfSkillGroup'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'DiscardEditingContactFlow'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListRoles'],
            ['threshold' => '200', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetCallDetailRecord'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ModifyPhoneNumber'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'CoachCall'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'CreateUser'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'AddPersonalNumbersToUser'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListHistoricalAgentReport'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'InterceptCall'],
            ['threshold' => '200', 'countWindow' => 1, 'regionId' => '*', 'api' => 'RestoreArchivedRecordings'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetAudioFileDownloadUrl'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListIntervalInstanceReport'],
            ['threshold' => '10', 'countWindow' => 1, 'regionId' => '*', 'api' => 'CreateInstance'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListIntervalAgentSkillGroupReport'],
            ['threshold' => '200', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListAgentStates'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'DeleteCustomCallTagging'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'StartBack2BackCall'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListHistoricalAgentSkillGroupReport'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'RemovePhoneNumbersFromSkillGroup'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'CompleteAttendedTransfer'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListCustomCallTagging'],
            ['threshold' => '1000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetNumberLocation'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListRamUsers'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'MuteCall'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListIntervalAgentReport'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'DeleteContactFlow'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'RemovePhoneNumbers'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'CancelAttendedTransfer'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ResumeCampaign'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'TakeBreak'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListHistoricalSkillGroupReport'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetConversationDetail'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'InitiateAttendedTransfer'],
            ['threshold' => '300', 'countWindow' => 1, 'regionId' => '*', 'api' => 'MakeCall'],
            ['threshold' => '300', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetInstance'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'AddUsersToSkillGroup'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListConfigItems'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'SignInGroup'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetAudioFile'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'SubmitCampaign'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'GetRealtimeInstanceStates'],
            ['threshold' => '300', 'countWindow' => 1, 'regionId' => '*', 'api' => 'RedialCall'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'AddPhoneNumberToSkillGroups'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'StartConference'],
            ['threshold' => '50', 'countWindow' => 1, 'regionId' => '*', 'api' => 'RegisterDevice'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListCases'],
            ['threshold' => '500', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListLegacyQueueEventLogs'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ModifyInstance'],
            ['threshold' => '250', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListAgentSummaryReportsSinceMidnight'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListOutboundNumbersOfUser'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListMonoRecordings'],
            ['threshold' => '500', 'countWindow' => 60, 'regionId' => '*', 'api' => 'AddCases'],
            ['threshold' => '3000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'PollUserStatus'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'AbortCampaign'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListCampaigns'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListPhoneNumbersOfSkillGroup'],
            ['threshold' => '2000', 'countWindow' => 1, 'regionId' => '*', 'api' => 'SignOutGroup'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'ListRealtimeSkillGroupStates'],
            ['threshold' => '100', 'countWindow' => 1, 'regionId' => '*', 'api' => 'CreateSkillGroup'],
        ],
        'product' => ['code' => 'ccc', 'title' => '云呼叫中心'],
    ],
    'ram' => [
        'productCode' => 'CloudCallCenter',
        'productName' => '云联络中心',
        'ramCodes' => ['ccc'],
        'ramLevel' => '操作级',
        'ramConditions' => [],
        'ramActions' => [],
        'resourceTypes' => [],
    ],
];